Tactics for TOEIC® Listening and Reading Test Grant Trew lige OXFORDTactics for TOEIC® Listening and Reading Test Grant Trew UNIVERSITY PRESSContents Introduction TOEICtest general strategies 12 13 14 Part of the TOEIC test Listening Test Part 1 Photographs Listening Test Part 2 Question-Response Listening Tost Part 3 Conversations Listening Test Part 4 Talks Reeding Test Part 5 Incomplete Sentences Reading Test Part 6 Text Completion Reading Test Part 7 Reading Comprehension Listening Test Part 1 Photographs Listening Test Part 2 Question-Response Listening Test Part 3 Conversations Listening Test Part 4 Talks Reading Test Part 5 Incomplete Sentences Reading Test Part 6 Text Completion Reading Test Part 7 Reading Comprehension page 4 page 8 Focus Using the photo to predict what you will hear Thinking about the meaning of factual questions Skimming to predict the context before listening Skimming to predict the context before listening Identifying the part of speech Using your time wisely Using context to choose the correct verb form and meaning Scanning the que: to answer first Ins to decide which ones Listening for the correct verb Becoming familiar with different ways of answering direct questions Becoming awere of similar-sounding words Being aware of same word distractors Becoming familiar with different kinds of “what” questions Choosing gerunds and infinitives correctly Improving your knowledge of phrasal verbs Choosing the correct part of speech: adjectives and adverbs Using context to answer vocabulary questions Using what you have learnt to help infer meaning Page B 16 24 28 45 49 ‘37 6 74Unit Part of the TOEIC test 1 5 Listening Test Part 1 Photographs 1G _ iistenina Test Part2 Question Response 1 7 Listening Test Part 3 Conversations 1 8 Listening Test Part 4 Talks Reading Test Part 5 Incomplete Sentences Reading Test Part 6 Text Completion Reading Test Part 7 Reading Comprehension 2 2 Listening Test Part 1 Photographs 2 3 Listening Test Part 2 Question-Response 24 Listening Test Part 3 Conversations 2 5 Listening Test Part 4 Talks Reading Test Part 5 Incomplete Sentences Reading Test Part 6 Text Completion Reading Test Part 7 Reading Comprehension Activity files page 162 General glossary of terms page 169 Word list and Quizzes page 170 Focus Listening carefully to every detail Becoming familiar with time and location structures Using vocabulary clues to infer meaning Becoming familiar with re-statements Being aware of questions involving numbers and quantities Improving your knowledge of suffixes and prefixes Using clues in the question to help you choose the correct verb form: future, perfect Learning how to answer “NOT” questions, and questions with names, numbers, dates or times Listening for the correct prepositions Being aware of similar sounding words Becoming familiar with language used in offers, requests and opinions Becoming familiar with polite ways of saying “no” Listening carefully to the first exchange Becoming fai "why" questions Being aware of same word distractors r with re-statements involving “how” and Improving your knowledge of pronouns Choosing the correct word: prepositions and conjunctions Learning how to answer questions dealing with charts, tables, forms and double passages Quizzes key page 191 Alphabetical Word list page 194 Page 84 88 ” 95 99 104 12 121 127 130 134 138 142 150Introduction The TOEIC test The TOEIC (Test of English for International Communication) test is an Enalish language proficiency test for non-native English speakers. More than 5,000 corporations and institutions in over 60 countries use the TOEIC test, with nearly five million people registering to take it each year. ‘The TOEIC test measures the everyday listening and reading skills of people working in an international workplace environment. The scores indicate how well people can communicate in English with others in business, commerce, and industry. The test does not require specialized knowledge or vocabulary beyond that of a person who uses English in everyday work activities. ‘The TOEIC Listening and Reading test has recently been redesigned. Some question types remain the same, while some have been replaced with authentic tasks that test a broader range of sub-skills. The score scale and the range of difficulty tested have not changed so scores on both forms of the test are comparable. The redesigned test provides useful information for test takers, allowing them to make informed decisions regarding job recruitment, placement, and further training. Test format The material in this book reflects the changes made to the TOEIC Listening and Reading test in 2006. The overall timing and number of test parts and questions remain the same but some significant changes have been made to the individual parts of the test. The table below outlines the major changes in the test. Listening Comprehension (45 minutes) 100 items Part | TOEIC New TOEIC 1 | Photographs (20 questions) Photographs (10 questions) 2 | Question-Response (30 questions) | Question-Response (30 questions) Short Conversations (30 questions) | Conversations (30 questions) 3 | 30 conversations with 1 question | 10 conversations with 3 questions each each i Talks (30 questions) S| Short Talks 20.quertions) 10 talks with 3 questions eachReading Comprehension (75 minutes) 100 items Part | TOEIC New TOEIC 5 | incomplete Sentences (40 questions) | incomplete Sentences (40 questions) 6 _| Error Recognition (20 questions) _| Text Completion (12 questions) 7 | Reading Comprehension (40 Reading Comprehension (48 questions) questions) © Single passages: 28 questions 7-10 reading texts with 2-5 questions each © Double passages: 20 questions 4 pairs of reading texts with 5 questions per pair TOEIC test preparation Learners who are preparing to take any of the TOEIC test components (Listening and Reading, Speaking, or Writing) generally do best when they are familiar with the test format. A thorough understanding of test directions and task requirements allows ‘the test taker to focus fully on demonstrating his or her language proficiency. Because the TOEIC test is a proficiency test that assesses a wide range of language, test takers who have become familiar with the TOEIC test format should concentrate on improving their overall language skills. Tactics for TOEIC Listening and Reading Test About this course Tactics for TOEIC® Listening and Reading Test is designed specifically to develop the test-taking and language skills that you will need to do well on the Listening and Reading test. It is endorsed by Educational Testing Service (ETS) and contains authentic ETS test questions. student’s Book The Student's Book is divided into four cycles of seven units. Each unit covers one part of the test and follows a clear and consistent format. The main sections of each unit and the key test-taking and linguistic skills it develops are listed below: A Focus (25-40 minutes) This section provides input on language and test-taking skills that will help you when you take the TOEIC test. It features a number of “Test tips” that provide important information on the conventions of the test and advice on how to approach them. Three activities in this section exemplify and give direct practice of the key points covered: 1. Language building These activities aim to build vocabulary and grammatical knowledge that is relevant to the section and to the test as. a whole. ‘© Improve vocabulary and. ‘grammar ‘© Develop understanding of language in use2. Test tactic These activities relate directly to one or more of the unit's “Test tips” and give immediate practice and reinforcement of ‘@ Learn how to manage your test-taking skills, such as time management and dealing with the time carefully listening tasks more efficiently and effectiveh '@ Process information more (Note: Part 7 features en additional Test tactic instead of a Language effidently building activity.) 3, Tactic practice These activities focus directly on the Test tactic and/or Language building tasks covered in the unit. They aim to further contextualize and reinforce the tactics introduced in the unit. Understanding natural English This feature, which appears just before the mi ests, focuses on two important challenges learners face in the Listening part of the test. ‘= Become aware of the sound Firstly, it aims to draw attention to one of the main factors that ‘changes that occur in prevents learners from understanding spoken English - the fact that spoken English some sounds change or are dropped altogether, and that some words ‘© Become familiar with the can sound completely different to how they are spelled. These short different native-speaker gap-ill listening activities exemplify and explain these differences. accents used in the Listening Secondly, the new TOEIC test features speakers from the United States, cS Canada, Britain and Australia. To help learners become familiar with these accents, each of the sentences in this section will be spoken by speakers from three different countries. B Mini-test (10-20 minutes) The mini-tests provide practice of each part of the test under timed ‘The mini-tests help learners to: conditions similar to those on the TOEIC test. They also help to Vel becom ernore temilisr een reinforce the language and test-taking skills covered in the unit. “the test format instructions Roughly half of the questions will focus on the tactics covered in the and question types unit, while the rest are a random selection of question types ‘© practice under test conditions appropriate to the test part. The tapescripts and explanatory answers —_—_@ reinforce language skills and in the Tapescripts and Answer Key booklet allow learners to analyze test tactics correct and incorrect answer choices. C Learn by doing/Grammar practice/Vocabulary practice/ Reading in action In different parts of the course the name and form of this section varies slightly, but the ‘overall purpose is the same ~ to extend language learning beyond the test context and show how it can be applied in different contexts andior used in the real world. This makes the language more memorable and gives a broader understanding of how it is actually used. The communicative activities included in this section are often accompanied by “Activity files” at the back of the book which provide additional language and information needed to complete the task. Learn by doing (20-30 minutes): Listening Parts 1-8 ‘These activities aim to provide further practice which is relevant to the test part and the focus of the unit. They encourage the learner to become more familiar with the language through a variety of communicative oral tasks, including pair conversations, role plays, short presentations, and communicative games. Grammar/Vocabulary practice (10-15 minutes): Reading Parts 5 and 6 These activities aim to reinforce and recycle the grammar or vocabulary point covered in the unit, including for example, phrasal verbs, adjectives, adverbs, etc.Reading in action (20-30 minutes): Reading Part 7 ‘These activities aim to reinforce the reading tasks found in Part 7 of the test (dealing with forms, letters, e-mails, etc.). They go a step further by including a task in which the information gained is used to create a response, for example completing a letter or orally checking @ schedule, etc. D Further practice (Homework for Parts 1-4) These activities provide additional focused practice. They typically ® Develop understanding of involve the learner in writing test questions or texts similar to the Janguage in use ones found in the test, using English-language newspapers, © Build vocabulary and grammar magazines, or their own ideas @ Extend reading skills Word lists and Quizzes Building an extensive vocabulary is an important way to improve your language skills. To help you accomplish this, the most challenging vocabulary from each unit is listed, defined, and exemplified at the back of the book. These words are organized by unit to allow for easy reference after class; or they may be used to prepare for a lesson. To help leamers understand and remember the vocabulary, the word list for each unit includes ‘one or two quizzes for further practice. All the words from the word list are also included in an alphabetical list at the back of the book, for easy access at any time. TOEIC practice tests ‘Two complete practice tests are included in the pack. Each test contains authentic ETS test questions, and includes a tapescript and an explanatory key. There is also a score conversion table to allow test takers to get an estimated TOEIC test score. The practice tests can be used as pre- and post-tests for the course. Alternatively, individual test parts or blocks of questions can be used as additional practice material during the course. Tapescripts and answer key Tapescripts and an explanatory answer key for Units 1-28 are provided booklet. a separate How to use this book The text was specifically written to suit a variety of course lengths and styles. Two possible approaches to using the material are suggested below: Approach 1: Fixed courses © For fixed courses of 40 to 45 hours in length, go through each cycle, Units 1-7, Units 8-14, Units 15-21, and Units 22-28, in the order presented. © For courses of less than 30 hours, do the units which focus on the Listening test (Units 1-4, Units 8-11, Units 15-18, Units 22-25) and the units which focus on Reading Part 7 of the test (Units 7, 14, 21, 28) in class, and assign the units which deal with Reading Parts 5 and 6 of the test (Units 5-6, Units 12-13, Units 19-20, Units 26-27) for homework. © For courses of less than 20 hours, follow the procedure for courses of less than 30 hours, but do only section A (Language building) and section B (Mini-test) of the Units assigned for class work. Approach 2: Short/Flexible courses For a very short or flexible course of study or if you wish to practice only specific parts of the test, itis recommended that teachers do all the relevant test parts in the first cyde of units before moving on to the next cyde. The reason for this is that the tactics and language focus of the earlier units tend to be more general and are applicable across ‘test parts.TOEIC test general strategies This course has been designed to provide you with specific strategies to help you deal with each part of the test. In addition, there are some more general strategies that will help you prepare for and take the test Overall test strategies Plan your time carefully Make sure you allow enough time to attempt all the questions. Don’t spend too much time on any one question. Work quickly and if you do not know the answer to @ question, come back to it later. Don’t leave any questions unanswered ~ make your “best guess” Hfyou aren't sure of the correct answer, eliminate any answers you think are wrong, then choose the answer that looks best from the remaining choices. Wrong answers are not penalized, and even a blind guess gives you a 25-33% chance of getting the right answer. If you an eliminate even one wrong answer, your chance of success increases significantly. Don’t spend too much time on the instructions for each part of the test Become familiar with the test format. Knowing what ‘to expect before you take the test will allow you to spend more time on the questions themselves Use the order of the questions as @ guide Except for questions dealing with the general situation or the main idea, the answers in the reading or listening test will often be presented in the same order as the questions. This means the answer to the first question may eppear early in the passage, the second question will come after that, and so on. Become aware of the features that can make incorrect answer choices attractive Being aware of the forms that some incorrect answer choices take can help you choose the right answer. Listening strategies Answer the questions as quickly as you can ‘Mark the answers as soon as you are sure, and then begin to focus on the next questions. Prepare for the next question Before each question is played, preview the answer choices or picture, and try to predict as much as you can about what you are going to hear and what you need to listen for. The more you can predict, the easier the task will be. This applies to all listening Parts of the test, except for Part 2. (Approaches to 8 Part 2 are covered in more detail units.) n the relevant Reading strategies Check the time regularly Time management is an important part of doing the reading test and you need to monitor exactly how much time you spend on each section to make sure you don't run out of time. You should spend no ‘more than about 60-90 seconds on each Part 7 question and no more than about 30-45 seconds on each Part 5 and 6 question. This will allow you some time to check your answers at the end. Read the questions first In Part 7 move immediately to the questions and focus on what you need to answer. Answer the easy questions first You do not have to answer the questions in the order they appear in the test so answer the easy questions first, then come back later and answer the remaining questions (or make your best guess at them). Study strategies Build your vocabulary This is an important factor in doing well on the TOEIC test. To help you build and improve your vocabulary, here are some suggestions: + keep a vocabulary notebook of all the new words you come across, including the sentence you see them in ‘+ study the word lists in this book and do the quizzes ‘+ read, read, read! Study outside of class Making big improvements on the TOEIC test requires you to significantly improve your knowledge of English. To do this in @ reasonable amount of time you must be prepared to follow up on your class lessons with additional study at home. At the end of, each unit there is a “Further Study" section that gives tips to help you expand and reinforce what you learned in class. Learn to use English The TOEIC test measures your ability to understand English as it is used in everyday work and life situations, The more capable and comfortable you are in using natural English, both spoken and written, the better you will do on the TOEIC test. Make an effort to use English to communicate as much as you can and your score will improve much faster than if you just study test items, grammar, and vocabulary.Listening Test ea aa Photographs 9Q Focus: Using the photo to predict what you will hear As soon as this section starts, pick out the main theme of the first photograph and start to predict the type of statements you may hear. (SETA 1. Language building: Brainstorm vocabulary for the focus Focus on nouns and any Match the nouns and verbs with pictures 1-3. You can use them more than once. Moot eatractor in the TOEIC test Por Nouns Verbs nc te wrong people bietase meal et tte ae ans screen family. keyboard hold look discuss ard vers rebated to the picture before. aaa Tae you Ist, Focus on them while listening 2 Nouns Verbs 3 Nouns Follow up: Add at least two more nouns and verbs to each picture, then compare your lists with a partner. Unit 1 Listening Test Part 1 9 buunTesttip 2 Test tactic: Predict possible statements before you listen ‘Scan the instructions quichly Read the information in the box below. Then using the words from Activity 1, write two to make sure you sentences about each of the pictures 1-3. Read your sentences to your partner. understand what is required, Many statements in Part 1 will take one of the following forms, 1. The (man/woman/peopie/thing) is / are doing (something). eg. The man is working on the computer. 2. The (man/woman/people/thing) has / is / are (something/ somewhere). eg. The man has a briefcase. The family are at the table. GEESE Frotiow up: Listen to the correct answer choice for each picture. Ater each listening Predict the discuss with your partner how close your predictions were. omment ope etatainertoste i el about 3 Tactic practice sitesi, For each pleture 1-4, you will have two minutes io brainstorm vocabulary and predict varting an emall. possible statements about them with your partner. by The general Then you will hear the correct statement for each picture. After each one, pause the pene ae audio and discuss with your partner now close your predictions were. ©) Spatial = » relationships (e.g. ext to, near, across from, etc) ints CIEE © Brainstorm possible nouns/verbs. Predict possible statements. Understanding natural English 3 In natural spoken Engish, sounds ae sometimes changed combined and cropped. Listen to these sertences epoken naturaly and write in the issing words. THe ne IScUSSINg something, The nnn the table © Understanding natural English 10 Unit 1| Listening Test Part 16 Mini-test © Now practice what you have leamt at the actual test speed with questions 1-8. Use ary time available to skim the first pictures before the listening starts. After that you will have exactly 5 seconds between each question to mark your answer focus on the next picture, 1@®OO 5 @BOO 2 ®®OO & BBOO 3 ®GBOG 7 ®EOO 4 ©8600 8 @G60O06 Learn by doing: Writing stories A Choose one of the pictures below, brainstorm vocabulary and write @ three-sentence story about it. Look at the examples in the box first. Which picture do they describe? Vocabulary (nouns and verbs) ‘Sentences table point They are sitting at the table. computer discuss They are looking at the woman. document sit The woman is pointing at the whiteboard. presentation look at B_ Read one of your sentences to your partner. Your partner must guess which picture you chose. Follow up: Re-write the three sentences you wrote in A above. Change one word (noun or verb) in two of the sentences so that they are wrong, Read the three sentences to 2 different partner and ask them to choose the correct sentence, © Farther study Find an interesting picture and write three sentences about it. Change one word (noun or verb) in two of the sentences to test on your classmates in the next lesson. Go to word list and quiz page 170. 12 Unit 1| Listening Test Part 1Listening Test flea Question-Response FON ‘Answers in the ‘L Language building: Focus on meaning in Wh- questions teens Match each question 1-3 with two answers fiom a-f. question directly 1. What are you doing on Sunday? a [heard Miller was chosen. Listen for enerers bl always go to my brother's house. wy related deals or Goneion: 2. Whois going to represent them at Mary gave me alli. the meeting? d= They haven't decided yet. [Testtip © Oh, 1 cidn't. My trip was put off unt ema 3. How did you get tothe airporc? next week. and answer will be Actual, | don't nave ary plans. diferent tenses Don't expect the Follow up: Write two more answers for each question. Read them to your partner and tanae always to be the ask them which question 1-3 they are the answer to. seme,eg Wearever to fture or present ie seauvceeee” 2. Test tactic: Focus on the key words and avoid common something in the past. distractors ‘Testtip ©7 Focus on the key words Listen to sentence 4 and write number 4 next to three key words or phrases as you cecauee heer them. Compare your words with your partner's, and then make an appropriate imental ‘answer for the question. (nouns/verbs/ ‘question words) 10 Why? ..... When? Jost birthday . help you avoid How? suru What? . aistractors and tind ear ee Now do the same for the next two sentences. Avoid common distractors, ‘Testtip A. Read the information in the box carefully. it shows examples of the ways in which the choices on the test may be incorrect. Watch out for common distractors Boing famifer with A. Same word ~ unrelated meaning the ways incorrect If you hear the same word in the Q. Has the salo improved profits? answer choices may question and the answer choices, be A. Yes, itis for sale, distract you ean Careful! It could be a distractor. help youto make a en te: B. Rolated subject - doesn't answer the question The test may use words that relate . Where can I buy a cheap to one of the key words in the question, air conditioner? but don’t actually answer the question. A. | agroe that it’s very cheap. C. Similar sound ~ ditferent/unrelated word ‘Sometimes the incorrect choices use words that Q. Have you met the new staff? Sound similar to the ones in the recording. A. No, I's not the same stuf Unit 2| Listening Test Part2 13B_ Read questions 1-3 and underline the key words. Then read the two incorrect distractors for each question and mark the type A-C from the box on page 13. L. What did the customer cancel his He says he can sell it quite cheaply, contract for? (cancel sounds like can sell) (1) My customers live in Boston. 2. Why did you buy a new car? (CI No, trattic can be terrible in this city. (11 Yes, my wife usually drives the car. Tactics 3. How are they going to ship the [1 Have you seen the notice about the check documents? shop? Remember: (1) Hust love ocean cruises. usten for key Follow up: Think of a correct answer choice for each of the questions, and then words and focus ‘compare your answers and new sentences with your partner. on meaning, Bi Doniteipect 3 Tactic practice the form of the answer to be ‘You will hear six Part 2 questions. After each question pause the audio. Tell your the same as partner the key words you heard. As soon as the answer choices start, stop speaking, the question. and mark your answer choice. 1 Listen for DODOmMADO Common 2@ABO 5 ABO distractors. 3 ®OO 6 DOO © Understanding natural English In natural spoken English, sounds ae sometimes changed, combines ang Unit 3| Listening Test Part3 178 5. What is the woman's problem? {A) She has missed the bus. (B) Her car is broken. (C) She is late for work. (D) She does not know the area well. 6. What will the man do? (A) Visit the woman's company (8) Show the woman to the bus stop (©) Repair the woman's car (©) Drive the woman to the central office 7. What does the man suggest the woman should do? (A) Visit the theater (8) Move her vehicle (©) Lock her car (0) Enter the building ‘8. What does the woman ask? (A) Directions to a city park (8) Assistance reading a sign (©) Information about a theater (0) The location of available parking OaRUNR SO0988) \SOOSOO} SOS 866) BES cms ISSOoSe| G©@2ee) |O©66896) (SOG 996} @@GOe6e) o Learn by doing: Requests 9. Why was the sign not visible? (A) Itwas around a comer. (®) It had fallen over, (©) [twas hidden by a tree. (D) It was behind a van. . What is the problem with the man’s. watch? (A) It needs @ new battery. (B) The glass is broken, (©) It does net keep time correctly. (O) tis expensive to repair. 1. What will cause a delay? (A) There is a problem with the battery. (8) A strap must be ordered. (C)_New watches have not yet arrived. (D) The watch must be sent out of town. 42, When will the wath finally be ready? (A) On Monday {B) On Tuesdey (C) On Wednesday (0) On Thursday A Complete the two conversations using the words in the box. Hit oo Sure Would you mind . mailing these packages for When do they have to arrive? hey need to be delivered by Tuesday atthe latest. BE OK, scones this afternoon, Follow up: Practice the conversations, Unit 3 | Listening Test Part 3 Any time willbe fine Do you think | could Sure, no problem Would that be alright . borrow your camera? Mine is broken. swonses When do yOu want it? How about Saturday afternoon? 2 D: Yeah, of course,B Make similar conversations wit your partner using situations 1~4 below. First, look at the useful expressions the box and read the Culture note. ‘More common request phrases Response phrases Would you mind (helping me with these | Of course. files)? Certainly. ‘Are you by eny chance (driving down to | Sorry, (I'm using it on the weekend). the central office)? 'matraid | can't (right now), | wonder if you would mind (moving Sorry I'm really busy. Maybe (Bob) could your car)? give you a hand. 1. Ask your partner to help you make some copies (you need them for a meeting in one hour). 2. Ask to borrow your partner's calculator (yours is at home). 3. ASk your partner for some help moving some boxes (the courier is going to pick them up in 15 minutes), 4, Ask your partner for a ride home (your car is in the shop]. Sed Ifyou don't know the person well, start your request with: Excuse mo... or rm sorry to bother you, but Follow up: With your partner, write down one of the conversations you had. Then write three Part 3 type questions (no answer choices) for your conversation. Join up with another pair, read out the conversation as naturally as possible, and ask them the questions you wrote. © Further study Think of an actual request you made recently, or imagine one you might make, and write the conversation in English. Write three questions (you don’t need to make answer choices) to test your classmates in the next lesson. Go to Word list and quiz page 171. 3| Listening Test Part? 190 Listening Test iz laa (SHON: .-s Language building: Paraphrasing The TOEIC test often uses different words in the answer choices and the recording, Before you listen try to imagine other ways the answer choice might be said Note key words Picking out the key words from the answer cholces will help you to preaict ‘what you will hea, ‘and focuses you on what you have to listen for. 2 Match each of the underlined words and phrases in the announcements below with the word or phrase with the closest meaning from the list a-e. The first one has been done for you. ‘May | have your attention. 2 without delay ‘1am sorry to announce that the ferry service to the Fairport b_ money {stands will be interrupted (1) due to engine problems. retumed Ticket holders may get a refund (2) wea. immediately © drinks @ ‘The shuttle bus beck to the train station shouldbe d-_ Stepped here in about 20 minutes and in the meantime, we will be © tree serving complimentary (4) ...ix Beverages (5) cnvine« Test tactic: Pick key words and predict the context ‘A Skim the questions and answer choices in 1-3 and underline the key words (410-15 seconds per item). Then compare with a partner and discuss which of the situations A-C you think the talk will be about. 4. Whereis this announcement being made? (A) Ata train station (8) Atan airport (©) Ata bus station (0) Ata coffee shop 2. What is the problem? 3. What may people wishing to go to (A) A ticket counter has closed. Darty dov, (B) Some construction work has been (AU 'Ge cirectly to Damby by bus: canceled. (8) Cross the Evanston Bridge (C) A bus service has been interrupted. (C) Take the 3:55 bus. (0) Passengers have been refused (©) Take a bus to another station and a refund. then a train A ATV news report about road C An announcement about a change construction in transportation services B A tourist information report on new travel routes 20 Unit 4| Listening Test Part 4Answer the {questions as soon as you hear the answer Do not wait for the to tell you ‘Answer quickly, thon Use the 35-40 ‘seconds between conversations to skim the next questions. tr Crees: Gise the time before the listening to predict the context. Dink of other ways to say the answer choices. answer quickly. Understanding Natural English In natural spoken Engfsh, sounds are sometimes changed, combined and dropped LUsten to these ‘sentences spoken naturally and write in the missing words. We apologize inconvenience. Cheek the documents @ 6B Focus on the answer choices in A 1-3 as you listen. Mark the best answer. Guess if you aren't sure, and move on to the next question. 1 ®®OO 2 ®®OO 2 ®G®OO 3 Tactic practice Listen to two more talks. Before each talk begins, with a partner take one minute to Predict the context and think of other ways to say the answer choices. 41. What is the main purpose of this announcement? (A) To discuss the history of Arabella (8) To outline ways to get to Arabella ke Arabella sound attractive Fs (0) To describe Arabella’s local music yp What wes Arabella originally? (A) A cultural center (8) A center for sailing events (©) Aresort island (0) A trading center 3. When is the Caribbean Carnival held? (A) In mid-October (8) During the winter holidays (C) During the March break (0) atthe end of Aprit © Uncerstanaing natural English Mini-test 4, Why was the meeting called? (A) To announce a schedule change (8) To move the deadiine (©) To discuss the image files (0) To answer any questions 5. When does the project have to be finished? (A) By tomorrow (8) By Thursday (©) Infive days, (©) Inaweek 6. What are Beth and Howard asked to do? (A) Finalize the image files (8) Check for typos (©) Ask questions (0) Write the address labels Now practice what you have learnt at actual test speed with questions 1-12. Use any time available to Skim the questions and answer choices before the ist listening starts. When you finish answering the questions about one talk, immediately start previewing the questions for the next talk. 4. Where is the announcement taking place? (A) Ina college classroom (B) Ata company board meeting (C) Ata computer conference (0) Ina department store 2. What is the main purpose of the announcement? (A) To summarize sales volumes (8) To suggest areas for research (©) To advertise @ product (0) To outline @ business pian > Unit 4| Listening Test Part4 216. What is suggested about the EL401 standard desktop computer? (A) Ithas become less popular. (B) thas risen in price. (0) [tis popular with college students. (D) tis exceptionally reliable. ‘According to the announcement, why should discarded items be put in bags? (A) To keep city streets clean (8) To reduce waste collection costs (©) To make materials safe to handle (0) To avoid attracting hungry animals (On what day are leaves and grass collected? (A) On Tuesday (8) On Wednesday (©) On Thurs¢ay (0) On Friday By what time should bags be placed outside? (a) By 7:00 (®) By 7:30 (© By8:00 (©) 8y8:30 Who most likely is making this announcement? (A) An automobile salesperson (8) A police officer (© A weather reporter (0) An insurance company representative laasens SOOSS8) leeeoee| leeeooe! laeeoos) BEB oo~ lpseaee) |SBS@So8) leoeeee| lSSOOOO} 2 Unit 4 Listening Test Part 4 8. According to the announcement. what should drivers do in poor weather conditions? (A) Adjust their driving to road conditions (8) Listen to the weather report (©) Plan the shortest possible route (0) Pull into the side of the road 9. When are listeners invited to contact an Auto and Marine agent? (A) When roads are blocked (B) When safety tips are unclear (©) When a vehicle needs maintenance (0) When 2 mobile telephone is not working 10. What is the purpose of this announcement? (A) To announce some important computer improvements (8) To apologize for some incorrect. information (©) To explain the cause of a computer system failure (0) To describe how to send ‘company email . What hes caused a problem? (A) The installation of computer games (B) The opening of an infected file (©) The failure to install company software (0) The sharing of computer passwords ‘What are computer users reminded to do? (A) Keep a record of all passwords (8) Open attachments only from femiliar senders (C) Install a better security system (0) Purchase new computersoe Learn by doing: Announcements ‘A Match the beginnings of the sentences 1-4 with the appropriate endings a-d to complete the announcement. 1. Excuse me everyone, . a... because Mr. Philips is off with the 2. I'm afraid that today’s class is flu today. canceled ... b ... please speak to Mr. Phi his 3. The class will be rescheduled office on Monday. Thank you. 4, Ifyouare unable to attend on that «~~ COuIC I have your attention, please. day, ... dd... for next Wednesday at 2:00. B_ Now practice reading this announcement to your partner. Follow up: With a partner, take turns to make announcements using the notes below. Change to meeting room The room for the sales meeting has been changed. ‘The new meeting space is room 401. The meeting start time is 3:15. Collecting gitt money We are collecting money for Shelley's wedding git. Give money to Sam or Helen by Friday. Also, we would like gift suggestions. Farewell party After work there will be a farewell party for Tom. Itwill be held at the Nightshift Café. Ifyou need directions, please get @ map from Jim. sd When giving news to groups of customers it is common to start with: ‘May | have your attention, please. If the news is unpleasant, say: |.am sony to tell you. of !am afraid | have to announce that... if you are requesting something, say please. Thank the customers at the end. Thank you for your attention. © Further study Think of an announcement you have made or an event that would require a similar announcement. Prepare to make this announcement in the next lesson. Go to Word list and quiz page 171. Unit 4| Listening Test Part 4 23unit Reading Test Part 5 ® Incomplete Sentences (RESCH 1. Language building: Know what you are looking for First decide wnat part of speech is, needed Recognizing the part of speech (noun, verb, adjective, ec.) that is needed to fill the blank can help youto choose the (main parts of speech) word that would fit The guests were amazed by the .. Ms, Watkins was Seb rejection. = 5. The report suggested there was an immediate need to improve. cost A Read sentences 1-6 and note the part of speech of the word that is (noun, verb, adjective or adverb). Compare your ideas with a partner and think of @ . Statues in the garden, pleased with her retirement present. While Jane was at college, she ..... to her sister every week, The project team found it very difficult to hide their... over the ing Find the answer 6. The delegates seemed to find the presentation very . ‘choices of the ‘correct type B_ The complete questions are shown below. Quickly skim the answers to find the Once you know what veer Part of speech you noted above. ‘kim the anewor 4. The guests were amazed by the eave choices to find it statues in the garden. This can help you to (A) color eliminate worg, answers. (8) colorful (C) colors (0) colorfully 2. The tise in steel prices has resulted ima .... increase in our production costs. (A) considerably (8) consideration (C) considerable Use sutthies (word {D) considers: endings) to nelp_ 3. While Jane was at college, she .. identify the part of to her sister every week. speech, eg ri -ed/ ing ul/ te (0) waiting (adjective) {B) written oy (adverb) (C) write ment incur) eames 24 Unit 5| Reading Test Part 5 4, The project team found it very difficult to hide their... over the rejection. (A) disappoint (6) cisappointing (C) cisappointecly (0) disappointment 5. | heard that the board gave our project proposal a very .... feview. (A) favor (8) favorable (C) favoring (0) favorably 6. The delegates seemed to find the presentation very... (A) interests (B) interest (©) interesting (0) interestingly(TSH «2 test tactic: The 2-pass method Manage your time vel ‘The 2:pass method is a way to help you use your time more effectively. Go through Answer the easy the questions twice. On the first pass, quickly answer the easy questions. On the ‘questions first, very second pass, go back and spend a bit more time on the more challenging questions. quickly. After you In total, spend no more than about 30 seconds on a question. The exercise below have answered all helps you practice the 2,pass methed. the easy ones come back and spend a First pass: Answer the easy questions ~ 1:00 minute (maximum 10 seconds moc of 20 peniuestion) the rest. Take one minute to read the six sentences below. Choose the best answer to each cone. If you don't know the answer within 10 seconds, move on to the next question, 4. Ms. Jennings suggests we ...... 4. If shipping costs are not fully covered, Try to predict our sales profits by simplifying our for delivery will be the answers distribution system. responsibility of the recipient. (nthe fist pass, try (A) to increase (A) pay ‘0 think of possible srevers befor you (8) increase (B) payment look at the answer (C) increases (C) paid sholeas, (D) increasing {D} to pay 2. To ..u.. an outside call, please an emergency, press the red Testtip dial “9 men the number you wisn to alarm button Don't waste time on reach. questions you don’t Matin (A) In case of know 0 e (B) When Spending more than (6) tetephone: © tt 30 seconds on a (C) reach (0 Due to Part 5 question (0) place probably won't help 6. The director was very....... in the ou find the answer. 3. What timo does the courier come quality of his accommodations. erusest noe. the office in the evenings? (A) cisappointed and move on, (A) with (B) disappointment (Pt en (C) disappointing iets (C) ty (0) disappoints ees (0) for Determine the gait of speach ‘Second pass: Answer the challenging questions - maximum 20 seconds ‘that fs the blank, Per quostion Look for answer Go back and answer the questions you didn’t answer on the frst pass. f you don’t choices with the know the answer within 20 seconds, guess and move on. Answer as quickly as. correct part of possible, but don't leave any questions unanswered. speech. Zthinkofwores 3 Tactic practice that might fit oa 2 you look at A Read sentences 1-4, decide the part of speech of the missing word, and think of Deion fi enews: ‘a word that would fit. Compare your ideas with your partnex. choices. 1. It has long been .. that small 3. Due to disappointing sales, the money anne 2 downturns in the US economy can for new computers was method to answer have a global impact. unavailable. quick. If you 2. The sales clerk charged me 4. The city welfare fund collects aren't sure, guess ‘twice for the light bulbs | bought. donations to aid the local .. and more on, including underprivileged citizens. Unit 5| Reading Test Part 5 2526 B Choose the correct answer for sentences 1-4 on page 25. 2) know 3. (requ 0 known ©) renee (©) knowing (© requiring (D) knows: (D) required 2. (A) mistake 4. (A) needing (B) mistook (B) needful (C) mistaken (C) need (D) mistakenly (0) needy © Mini-test Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 6 minutes (or less) and move on. Try using the 2-pass method to help you make the most of the time available. Ty to ‘spend no more then about 30 seconds on each item. If you don’t know the answer, guess 1. Young adults who are ..... with their use of credit may find themselves in trouble sooner than they expect. (A) careless (8) uncaring, (©) carelessly (0) uncored 2. The attorney was warned against trying to .... the young witness. (A) infiuential (8) influence (©) influentialy (0) influencing 3. Inexperienced investors are ... 10 center this new market with caution. (A) advice (8) advisory (©) advised (0) advising The journalist refused ..... the federal Investigator the names of his sources. (A) tel (8) tod (©) telling (0) totell 4. Unit 5 | Reading Test Part 5 5. Allthe components for Hanson Scooters are ..... Fight here in this state, (A) to manufacture (6) manufactures, (©) manufacturing (0) manufactured 6. The .... Is likely to have serious repercussions in future negotiations. (A) incident (8) incidence (©) incidentaily (©) incidental 7. Doan Trang was selected to .... the company at the annual conference. (A) represent (8) representing (©) representative (0) representational 8. Customers requesting a refund must be prepared to wait ..... 4-6 Weeks for the request to be processed. (A) rough (8) roughly (C) rougher (©) roughest9. The plot of the movie is too... conflicts are either forced or simplistic. (A) predict ®) predictable (©) predicting (©) predictability ‘Adam Antoniotti is generally considered to be one of the most . designers in the fashion industry today. (A) impression (@) impressively (©) impressive (©) impressing zits, 10. e Vocabulary practice 414. Mr. Yamada is... that the consultant's recommendation will help the situation. (A) convince (®) convinced (©) conviction (0) convincing . To enter information on the spreadsheet you will... cell by clicking on it and then type your cata. (A) select @) solecting (©) to select (©) selection ‘A Read sentences 1-10 and note the part of speech of the word that is missing, Use the abbreviations: noun (n), verb (v), adjective (adj), adverb (adv). 1L, The owner of the largest factory in the town council. 2. John’s Skill in quickly aNd oennan( LOWN WAS a VETY eomrine ( aed) ) member Of ) solving the problem saved his company thousands of dollars and avoided weeks of lost production. 3. The rich businessman made thousands of dollars of ‘medical research each year, 4, The salesman made many promises to try to .... purchase his company’s product. 5. The inspector stared ( 6. An ( 7. The fact that Mary graduated from a famous university was @ advantage when she started job h 8, Regular exercise and a good diet can .. 9. We hired a motorcycle .. 20. Can you wennns ( our department? ( (to help ) the manager to at the components on the moving belt. ) person always sees the good side of any situation. ( wunting. (your health and fitness. ) to deliver the package by hand, ) ways in which we can improve the work-life balance in B Note the part of speech for each of the following words. If you aren't sure, confirm the meaning with a classmate oF look i in the word list on page 172. efficiently intently improve ‘courier suggest influential ‘optimistic donations convince significant Now put each word into the sentence above that it best fits. Go to word list and quiz page 172. Unit 5 | Reading Test Part S 27Reading Test Part 6 | Text Completion Present/Past tense verb forms an FRSCRRIIO 1. Language buildin; ‘Choose the correct Present tense verb forms verb form Saini gicstons Read the information about verb forms below. Then complete sentences 1-4 by using provide four options the correct present tense form of the verb. that fecture different tenses of the same Present simple Present continuous See ecs and ne bbase form (he/she/it +s) am/is/are + verb + ing feat ote juaongei (Happens regularly or always true) (Happening right now and not finished yet) necessary, then eg. eg CROSSE WOU ‘Our summer interns work very hard. 11am waiting to see the doctor. Secured, anid then ‘She works in the main office. He is waiting till her birthday to buy the choose the correct present. optic. A. They often sennun (play) golf with their customers on Saturday. 2. | was just informed that the parts (til/St) on the ship waiting to be unloaded. 3. The customer . (sign) his name on the insurance form as we speak, 4, May noses (Work) a a cashier in the bank on Wilkins Street. Past tense verb forms. Read the information about the verb forms below, Then complete sentences 5-8 by using the correct past tense form of the verb. Past simp! ‘An action or actions completed in the past Rast contsrsope) w 0 was/were + base form + ing base form + ed or regular | did not + base form (past action that continued past we for a period of time when ae $e cenate person ia | ether Acton interrupted it) ‘installed the sofware, | not fix the problem. See ee They brought the packas He was driving slowly. yesterday. ) They were working in the office when the power went off. 5. The workers (stand) around waiting for the manager to arrive for over an hour. 6. ssn: (work) in the back when the customer arrived, 7. | snwewen (Gf0p) Sally Off at the bus stop more than an hour ago. 8. They sme (NOt/Eo) to the conference. 28 Unit 6 | Reading Test Part 6‘Sometimes th Sentence may not sive enough Information to choose the correct answer In this case look at the rest of the text 0 find the correct, option. These {questions can test both grammatical and vocabulary knowledge. Follow up: With your partner, compare your answers to questions 1-8, and pick out ‘the word(s) in the sentence that told you what the verb form should be. 2 Test tactic: Use clues to choose the correct word A Read the text and decide if the missing verb should be in present or past form. Circle the words of the text that helped you identify the correct tense. ‘Then with a partner guess the words that could go in each blank. All first-year engineering students (4) ......... the story of Herbert Mansfield when they enter university. 1) Present (1) Past Before his invention of the steam converter in 1903, Herbert (2) ........ asa design engineer for a ‘manufacturing compary. He (3). in a small tidy. very average house ‘outside Billington. 20) Present [1] Past 37) Present (J Past He (4).. at the National Institute before receiving his degree in engineering. 40) Present [1] Past the wasn't until several years later that he (5)... invention that would change the world. SC] Present [] Past Many of the most influential scientists stil (6) ...... to be the greatest breakthrough of the century. 6(] Present [7] Past Currently the city (7) sven. @ Monument to this very important individual. 7] Present [] Past B Complete the text using the verbs in the box. Did you guess correctly? made believe lived studied isbuilding worked —_ learn € Look at the sentences below. Look for clues in the sentences around each blank to help you decide which word is correct. 1. Inthe winter the mountain trails are icy and dangerous. Travelers are encouraged to MOVE ...n..m. along the marked paths. (A) rapidly (B) cheerfully (C) carefully (D) perilously 2. The reports weren't distributed were made available at the end. the first part of the presentation. They (A) after (8) (©) during (0) until 3. After several hours of discussion the deal was still not signed. The main problem was the Due to the budget, the purchase would need to be postponed. (A) quality (8) price (C) size (D) weignt 4. It wasn't the largest company. It wes, respected in the field. (A) furthermore (8) therefore (C) additionally D Follow up: Compare your answers with your partner and expiain which ‘words gave you clues to the answers. one of the most highly (0) however Unit 6| Reading Test Part 6 29a g 30 Choose the correct vert) form. If there are no clues in the ‘sentence, look to the rest of the text. 3 Tactic practice Read the sentences for questions 1~3, decide which tense is needed and think of a Word that would fit. Compare your ideas with @ partner. Then quickly choose the correct answer. Questions 4-3 refer to the following letter. Re: Diesel generator — Order No. 890008 Dear Mr. Johnson, | am writing to complain about the large diesel generator that we from you. 4. A) receive ©) received (©) are receiving (©) to receive Upon unpacking the equipment, we found the with of the mounting brackets to be almost 8 inches longer than we had . in our design specifications. 2. (A) noted (@) informed (C) talked (©) spoken ‘These will have to be replaced immediately as the generator must be installed by the end of the week. Furthermore, the unit was sent without an instruction manual for the main contro! Unit. Please send this out in the same shipment as the correct mounting bracket. itis vital that we receive these parts by Tuesday. Late delivery ..en.sse0-ne OUF OWN installation schedule 3. (A) affects (8) affected (C) will affect (0) has affected Yours sincerely, Thomas Hardings Thomas Hardings Director Unit 6 | Reading Test Part 6eo Mini-test Now apply the Test tactics at the actual test speed with questions 1-12, Recommended Time: 9 minutes (or less) ‘Ty using the 2:pass method to help you make the most of the time available. Try to spend no more than ebout 30-45 seconds on each Item. If you don't know the answer, guess and move on. Questions 1-3 refer to the following letter. Mr. Robert Cheung Soa Dragon Shipping 972 Clementi Ave 2803-1494 SINGAPORE 120386 March 23 Doar Mr. Cheung, We have been... 1. (A) written @) reported (©) informed ©) said possible shipping problem. Specifically, the SS Liberty Star, due to arrive in Jakarta on March 22, ...ss0ssuse 2. (A) failed ©) fais (C) falling (0) fall bby one of our clients, Mikra Electronics, Jakarta, of a to arrive as scheduled, This vessel was carrying a consignment (B/L 8974) for our client; we would like to know why the vessel has been and when it is expected to arrive. 3. (A) delayed (8) replaced (©) done (©) repaired ‘A prompt reply would be appreciated in this matter. Yours sincerely, Emerset Fille Emerson Filho => Unit 6| Reading Test Part6 31Questions 4-6 refer to the following memo. Memorandum To: Alvin Kurosawa, Vancouver Branch Manager From: Melville Bromvich, Accounting Section Alvin, Jam just to confirm that my colleague Tom Brooks and | will be 4. (A) write ®) writing (©) written (0) to write in Vancouver at the end of next week for the annual expenses audit. Could you please ask one of your employees to arrange cur accommodation? We are planning to arrive on the 14th and, on the 19th. 5. (A) left (8) leaving (C) had left (©) leave \Wih the changes in deadines, we are likely to be exramely busy. I don't think we will be able to find time to take in a hockey game . (A) whereas (6) therefore (C) however (0) moreover as you had previously suggested. Thanks in advance for any assistance with the hotels. We are looking forward to seeing you next week. Yours truly, Mel 32 Unit 6| Reading Test Part 6Questions 7-9 refer to the following letter. Mr. Niels Kirstein Olaf and Bohr Furnishings Kristianiagade 19 2100 Copenhagen Denmark Dear Mr. Kirstein, Your delivery of 150 hardwood table and chair sets (order# DH4589) .. 7. (A) arrives (8) arrived (©) will arrive (0) anive this morning, but unfortunately, when we opened thom we discovered that there is ‘one log missing from . . table. 8. (A) eacl (8 al (C) some (D) any Obviously we will need this problem corrected as soon as possible. We would appreciate it if YOU COUID «mene the missing 150 legs to our warehouse by this 9. (A) to sand (@) sending (C) send (0) have been Friday, August 16, at the latest. | look forward to hearing from you in the next day or so. Yours sincerely, Ait red prely Alfred Axely Purchasing Director > Unit 6 | Reading Test Part 6 3334 Questions 40-42 refer to the following letter. co Dr. Barbara Nguyen Family Medical Group 2825 Quebec St, Ste. 41 Denver, CO 80207 RE: Repair order #2089—P29 micro-video camera Dear Ms Nguyen, |1am writing to you regarding the micro-video camera you with Us 10. (A) left (8) were leaving (©) leave (0) will leave for repairs. After thoroughly inspecting it, | must inform you that it will take approximately one. ‘week longer to repair than we originally thought. When we the inner 11. (A) cleaning (8) were cleaning (© clean (O) have cleaned Workings as part of the maintenance procedure, we found that the shutter was slightly bent and the lens was damaged. We do have the lens stock, but 12. (A) in () for (©) on (0) at the shutter will need to be ordered from the manufacturer in Germany. | would appreciate if you could call me to confirm that you wish us to proceed with the repairs. Yours sincerely, Chin Bowie Colin Bowie Unit 6] Reading Test Part 6e Grammar practice Read three short texts and put the verbs in the correct tense. 4. Business letter Dear Mr. Jones, Jam writing in connection with the article you (1) ........ (Write) that appeared in this month’s American Engineer. Our company (2) ......... (make) parts for the aerospace industry and we think that your invention meets our specifications. Would you be able to meet with one of our design engineers next month? Currently we ®. (work) on a project related to your research and we might be interested in licensing your design. 2. Complaint letter Last month your company (2) ...-..-« (put) in. new automatic doors on our warehouse, Since then we have twice had problems with the motors. In the first ‘case, they didn’t (2) ......... (open) when the operator (3) ......... (press) the bution and we had to call in a mechanic to fix them. In the second ease, the doors suddenly closed when a truck (4) .........« (come) into the garage, This (©) <<... (delay) the delivery of an important consignment of goods. 3. Email Sally, Have you been told that Jack Benson (1) Dorfin Project? As you know, he previously (2). Texas outfit, but he (3) ..« and (4). (work) on the (manage) our (arrive) this morning from Dallas just (need) accommodation near the office. Go to word list and quiz page 173. 6| Reading Test Part6 35unit Reading Test clawed Reading Comprehension (TESEHBIONM «1. Test tactic: Answer easier questions first Look atthe Look at the list of question types below. The numbers indicate the order in which you Gusions es should do them to make best use of your time. Tosave time, donot startreadingthe pessage until you 4. Specific information (positive) 3. Main idea/inference questions know exactly what These are the easiest and (See Unit 14) you need to find. quickest to find the answer for. Doing the previous question types first Do these first. will help prepare you for these. Testtip * According to the author, wno _-—_-*. ‘What isthe purpose of this memo? ‘Answor questions in pune + Whyis Mr. Jones writing this letter? Hequanlpeonned ‘+ Where did x come from? + What can be said/inferred about. Sau ‘+ Who will benefit from this * Who might read this advertisement? ‘Some question changed) 4, Specific information (negative) ‘ypes ate easier to 2, Vocabulary questions (See Unit 21) answer than others. (See Unit 14) These can be the most time- Answering the These should be answered quick, _c0ASulming. Leave them til last, when easiest questions if youlcon'tknow the wordicr you may have already got information to Te ilete rt words, guess and move on. help you with the answers. eee * The word “x” in paragraph 1 * Which of the following is NOT true? alanoes nen line 3's closest in meaning + Which of the following positions is wick. to.. NOT avaliable? For each question below mark in the box the number of the question type. The first one has been done for you. 1, What is this notice mainly about? @ 2, Where might you see this notice? 3, By when must you give notice in order to get the maximum refund? 5. Which of the following is NOT true? ‘4. What will happen if you withdraw prior to the second lesson? it 6. The word “constitute” in paragraph 4, line 1, is closest in meaning to ... 36 Unit 7 | Reading Test Part 7GESEHM 2 Test tactic: Answer specific information questions (positive) first Pick out ‘key words’ oune'efd varia) ty A. Circle the specific information questions from the list below. the question This wil help you to A Atwhat time does the club open? 5 Where did the man buy his bicycle? pe dela 2 The word ‘robust’ in paragraph 4, | 6 How long should the man walt for a foto inh line 2, is closest in meaning to reply? passage, 2 What is the price of the guitar? 7 What can be inferred about the 4 Who might reply to this advertisement? | Woman's job? B_ Look at the specific information questions below. First, underline the key words in the question and answer choices. Then scan the passage below to find the sentence that answers the question. 1. When is the latest that notice can be given in order to get the maximum refund? (A) Five days before the fist lesson (B) After the first lesson but before the second (C) Before the second class but after the first (D) Just after the second lesson 2. What must people who want a refund on a fitness program do? (A) Give their instructor notice that they can not attend (B) Provide a medical reason for the request (C) Give back their gym and poo! passes (0) Give notice prior to the mic-point of the program Follow up: Compare your answers with your partner. ‘Summer program refund policy The offective date of the withdrawel/cancellation is the date the withdrawal notice is received by the center, regardless of the date the participant stopped attending the lass. Withdrawal requests from all registered courses must be made before the second class is held. If the request is received 5 business days prior to the first class, the amount refunded will be the full amount, less the refund administration fee ($25.00). If the request is received after the first class, but before the second class, the amount refunded will be the full amount, less the cost of the first class and less the admin fee ($25.00). From the second lesson onwards, no refunds/credits will be issued, It there is a medical reason for the request, it must be received prior to the mid-point of the program. Refunds for sports and fitness proorams will NOT be processed until ALL gym and pool passes have been returned, Please note that advising an instructor or not attending a program will not constitute a notice of withdrawal. Cast/check remittances will be refunded by check. Please allow our office 4 to 6 ‘weeks to process your refund. Credit card refunds will go back on the original card. Unit 7| Reading Test Part 7 37Pret Rosai Don't read. Look atthe questions first. Zo the specific questions first. Z Pick out the key words in the questions. @scan the passage for the key words/ideas, then choose the best answer choice. 3 Tactic practice: Specific information Use the tactics you have practiced to answer the following questions. 1. For whom is this letter intended? (A) Alberto Romero (B) Benjamin Weintraub (C) John Teirney () Alex Andreas 2. What kind of job does the applicant want? (A) Human resources: (8) Advertising (©) Marketing (D) Sales 3. Where did Mr, Romero want to work? (A) In Britain (B) In North America (C) In Eastern Europe (0) In Asia Questions 4-3 refer to the following letter. Alberto Romero 3254 Turney Road Garfield Heights OH 44125 USA Dear Mr. Romero, This letter is to thank you for your application to join our international sales team. Unfortunately, we must inform you that due to the large number of highly-qualified applicants that applied for the position of Eastern European sales representative, we have already filled all the positions that were advertised in the May issue of the Human Resources Bulletin. As you know, administrative and marketing positions in our European and Asia~ Pacific offices regularly become available during the year and we would ‘welcome your application for future international postings. Yours truly, Alex Andreas p.p. Benjamin Weintraub Human Resources Manager London Office John Teimey & Sons Ltd. 38 Unit 7 | Reading Test Part 7© Mini-test Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 12 minutes (or less) Tr ty to spend no mare than about 60 seconds on each item; if you don't know the answer, guess and move on. If you have time at the end review any answers you weren't sure about. Questions 4~3 refer to the following advertisement. Printing for your personal & small business needs Gaines Bros Printing A commitment to quality and service since 1959 New opening hours: Monday to Saturday from 9 Am. to 7 PM. * Business Forms * Full Color Printing * Business Cards * Graphic Design + Envelopes * Digital Copying + Folders * Invitations * Letterhead * Graduation and Wedding + Menus. Announcements June-only special offers: 1 Order 10 sets of letterhead and get matching envelopes at a 50% diecount '§ Place an order worth over $100 and receive 2 business cards or invitations for the price of 1 1 Make a purchase over $250 and you will receive a voucher worth 10% off your Next order during the coming year Order by phone, fax or in person. 555-3467 * FAX 555-3478 458 Notting Drive Unit 119 » Alansburg 1. Who would NOT be a potential ‘What will happen from July 1? customer for this company? (A) The time the shop opens will (A) A couple planning a wedding change. (8) A major corporation (B) Fax orders will not be allowed, (©) A local real estate agent (©) Discount vouchers will become (0) A restaurant in need of new menus invalid. 2. What could customers who spend $150 (0) No bonus will be gvven for large gu? letterhead orders. (A) A 10% discount (B) Double the number of invitations (©) A discount on envelopes (0) Two tree sole of business cards > Unit 7 | Reading Test Part 7 39Questions 4-6 refer to the following notice. Welcome to the Groveland library service We would like to invite all Groveland residents to become members of the public library system. Interested applicants should follow the procedure below to recelve thelr library card promplly and make use of the full range of facilities. Please complete the accompanying personal information form and submit it to the applications desk in any of the Groveland branch libraries or to your local ward office community service desk. Within two working days (Monday-Friday) of the application being submitted: * You will receive a library barcode number via e-mail (enabling you to place reservations and access online databases before collecting your card). Note: You will require a PIN to place reservations and to access your record online. Please note that the default PIN number is the last four digits of your telephone number. If you would prefer to specify a different number please do so on the application form. Your card will be available for collection at the branch library you have nominate. If you are under the age of 18, we require a parent or guardian's signature on a permission letter (Form 103) which will need to be brought into the library when you are collecting your card. 4. Who would be most interested in this notice? (A) Members of the public itbrary (B) Staff at the applications desk (©) People who wish to borrow books (0) Allresidents of Groveland 5. What will NOT be possible two working days after submitting the application? (A) Reserving books (® Picking up a card (©) Checking book availability online (0) Changing a PIN number 6. According to the notice, what special condition applies to children? (A) They need an adult to collect their card. (©) Thoy must wait until they are 18, (©) They must bring proot of age. (©) They must sign a form Unit 7 | Reading Test Part 7Questions 7-9 refer to the following notice. Online water/sewer payment Welcome to the Worthwood Water/Sewer Account Payment System. You can now pay your bill online via credit card using the most secure online payment system available. Please enter your Worthwood Water/Sewer account number below, then click “Submit”. Your account number can be found in the upper left-hand corner of your bill. f you do nat know your account number, please call 555-8375, If your door has been tagged for non-payment, you must call 555-0874 to stop termination of water service. Please do not use this Web site if your payment is intended for overdue sewer charges related to sewer certification. If you recently received a notice about unpaid sewer charges, please follow the payment instructions on the notice. ‘Sewer payments can be mailed to Division of Water, P.O. Box 139012, Worthwood, South Dakota 57248, Payments must be received by Feb 16. A two dollar ($2.00) or two percent (2%) processing fee (whichever is GREATER) will be added to your payment. All general inquiries should be addressed to the Information Section, Worthwood Public Works Section, P.O. Box 138976, Worthwood, South Dakota 57248, or call 555-2378 (ext. 124). 7. Who would be most interested in this notice? (A) People who need sewer certification (B) People who don’t wish to pay additional processing charges (©) People who want to pay by computer (©) People who wish to receive a Water/Sewer account number 8. How can customers find their account number? (A) By calling 555-0874 for information (B) By clicking a button on the Web site (C) By checking the comer of their bill (0) By looking on their sener certificate 9. What must people with overdue sewer bills do? (A) Call the Division of Water (B) Pay an additional processing fee (© Address their inquires to the Information Section (D) Follow the instructions given => Unit 7 | Reading Test Part 7 aQuestions 10-42 refer to the following agenda and letter. Wea ns ny ‘Schedule of Events ‘Thursday, November 10 200.eM. Open Registration - Walken University Park 3:20 eet. Welcome and Introductions by Dean Alison Murcot- Griffon Hall 4:15 pM. First speaker: Harry Lothian ~ St. Exupery Aucitorium Chair of Economics, Senior Student Advisor “Transition from lecture hall to boardroom” 5:00 em. Main speaker: Horst Van Buren — St. Exupery Auditorium Chairman of Alliance Department Stores “Making your way in the real world ~ struggles and successes” 6:00 nm, Reception with Horst Van Buron ~ Vimy Atrium 7:00 eM, Dinner at the Brownville Inn Dear Mr. Van Buren, I would like to take this opportunity to thank you for the very interesting and motivational talk at our conference last Thursday. I am sure the students found it particularly inspirational as they prepare to make their way in the working world ‘Thank you also for the generous award donation that you made and for agreeing to present the grand prize during the reception after your talk. | am sure I speak for the rest of the faculty and the student council when I say we would be honored if you would consider speaking at future conferences. With sincerest appreciation and best wishes, Yours, Mison Murve+ Alison Murret 10. For whom was the conference probably intended? (A) High school students applying for university (8) Students who will soon graduate from university (C) Former university students who are now working, (0) Company workers taking university night schoo! courses 11. What is suggested about Mr. Van Buren? (A) He has spoken at the university before. (8) He is a teacher of economics. (C) He attended Walken Unive (0) He has given some money to the university. as a student 42, In the letter, the word “rest” in paragreph 3, line 4 is closest in meaning to (A) relaxation {@) gathering (©) remainder (0) excess 42 Unit 7 | Reading Test Part 7e Reading in action A You are Sam Hong, the branch manager for Sea Star Shipping in Singapore. Read the notice your company has recently sent you and answer questions 1-4, Notice Recent weather conditions have caused delays of up to three days in some of our shipping contracts. Because of this, we anticipate complaints about late delivery from our customers. Our official policy is that we are not responsible for any costs resulting from failure to meet delivery schedules due to bad weather. This is clearly stated in all our shipping, contracts. ‘To assist customers with especially time-sensitive deliveries, we can offer a special 50% discount on Express air freight costs. Especially valued customers may be offered a 15% discount on their next ordor. 4. What problem does this company have? 2. How much will Sea Star pay to customers who may have extra costs due to the delay? 3. What can the company do for customers who need quick delivery? 4. Whet bonus can the company offer important customers? B One hour ago you received the following letter from the agent for MegaCo, one of Your largest customers. Read the letter, then discuss the situation with your partner. Say what you think Mr. Hong should do. Then complete the reply to the letter of 16 February on page 44. 16 February Mr. Hong, We were informed that the heavy seas have delayed the delivery of product shipment '$D1278 to San Francisco by an estimated three days. This is an extremely time-sensitive shioment for our customer, and because of this we will have to pay late penalties of approximataly $7,500 per dey. | am writing to inform you that we hold you responsible for these and any additional fees resulting from your failure to deliver as per our shipping contract. ook forward to hearing from you soon. Martha. Rogers When refusing or giving bad news you should first apologize, eg. am very sorry, but... I'm afraid (tha... ‘You may then wish to offer an alternative, e.g. Because (you are such an important customer) we are prepared t0 (offer YOU)» Unit 7 | Reading Test Part 7 43Dear Ms Rogers, We received your letter of 16 February concerning consignment number a. We are very sorry for the unfortunate delays to your shipment, but | am afraid that we are not responsible for any (2) . ssa due to (3) . ae This is clearly stated in your @ As you are @ valued customer, however, we would like to assist you as much 2s possible in making the delivery to (5) ...ccusvveneneseeseneneenw OM time, We are prepared to offer you a special (6) sooon «I addition to this we will give you a (7). a on Off the costs of your next order. Please let us know as soon as possible about your intentions. Yours sincerely, Sam Hong © Farther study Write a short report on how you handled the delayed shipping problem. Be prepared to describe what you did in your next lesson. Go to word list and quiz page 174. 44 Unit 7 | Reading Test Part 7Listening Test Tae Photograph: Focus: Listening for the correct verb Many of the incorrect answer choices in this section feature an inappropriate verb for the situation. This section will concentrate on identifying the sentence with the verb that best describes what is seen in the picture. (SRN 1. Language building: Present continuous/present simple ee. A. Look at the list of verbs and make possible sentences about each of the pictures ins oe Using the present continuous or present simple tense. The first one is done for you. plete Ecnothe sentence silently as you listen and compare the verb used with whet you see inthe picture. ‘study — They are studying in the run — The highvay runs under the library. overpass. read = They're all run ~The overpass .. sit > The students be (a sign) > There is .. stand Nobody be (cars) — There . revise — They. divice (a guardrail) A guardrail. OB Listen to four correct sentences about these pictures. Listen carefully, and after each one pause the audio and try to echo as much of the sentence as possible. Decide with a partner which picture you think the sentence matches. Follow up: Make up one new sentence for each picture. You may use different verbs. ‘Sk your partner to echo your sentence and choose the correct picture. (SUE 2 Test tactic: Select an answer quickly Select answers ous ©Y 4 Usten to thvee sentences describing the pictures. When you have listened to all the Asyou listen, hold sentences, choose an answer quickly. Sewer Ty 1 cho 4 al the sentences. Hfyou eo think a sentence is = possibly correct, ol keep your pen’ on ‘mat answer choice Don’t move it until you hear a better choice. Answer {uicky and move on to the next question Unit 8| Listening Test Part? 45 gs uunira Cieenng Zuisten caretully for verbs. DAsyou listen, echo the sentences. Keep your pen over sentences that are possibly correct. B Now write two sentences to describe the following pictures. Example: The woman if hoding « coffee cape © C You will hear four sentences describing each picture. After each sentence, pause ‘the audio and tell your partner the verbs you heard, then mark below whether you think itis correct or wrong. (a) CO) correct) wrong 2 a) correct) wrong (8) OF) Correct) Wrong (8) C1 Correct) Wrong, (© 0 Correct] Wrong (© Clcorect 1 wrong (0) D Correct] wrong (2) Ci Correct 0) wrong Follow up: With your partner compare the sentences you first made and the correct sentence. 3 Tactic practice 6% Use the tactics you have practiced for the next three photographs. You will have one minute to a) brainstorm vocabulary and b) predict possible sentences with your partner. Then listen to and echo (silently) the answer choices, and as you listen, tick whether you think it is correct, maybe correct, or wrong, (&) 1 Correct [1] Maybe correct (8 8 Comect [1] Maybe conect © [1] Maype correct (©) CJ Correct] Maybe correct Wrong Wrong Wrong Correct Wrong (&) [1] Correct [5] Maybe correct ] wrong (8) J Conect ] Maybe correct] Wrong (C) |) Correct | Maybe correct ["] Wrong (©) Cl corect [1] maybe correct.) wrong 46 Unit 8| Listening Test Part 1Understanding 3 natural English (A) L] Correct [| Maybe correct [| Wrong ibaa ein (®) D0 correct 1] Mayne correct] wrong English, sounds are = ra sometimes (©) 1) Correct [1] Maybe correct. ["] Wong, changes, combined 5 Sheree combos (0) 1) Comect [-] Maybe correct [7] Wrong to these sentences ‘nd write in tre missing werds Follow up: Compare your enswers with your partner, explain your reasons, and say folding the ‘what you remember hearing. newspaper. The ...n.tidinghis | 9 Understanding natural English horse bythe sea. © Mini-test O Now practice what you have learnt at the actual test speed with questions 4-8. Use any time available to skim the first pictures before the listening starts. After that you will have exactly 5 seconds between each question to mark your answer ‘and focus on the next picture. BYOH ANH Unit 8| Listening Test Part! 47eo Learn by doing: Picture bingo ‘Student A: Look at Activity file 82 on page 162. Student B: Look at Acti y file Bb on page 163. Choose one of the words on your bingo card in the Activity file, then pick a picture you think relates to that word. Tell your partnor the picture number and ask them to make a sentence about the picture. There are some words to help you below. Listen to your partner's sentence and, if you hear the word, you can mark it off on your bingo card. Take turns until one person has marked off all their words. Bingo! They are the winner. 2. family road mother walk father hint children hold 4. customers outdoors water rink glosses sit table sip cate enjoy © Further study . passenger taxi suit street gate hot sweater ‘snow woman door sit open. push walk going fishing wear shine Find three pictures from newspapers or magazines. Write Part 1 type statements (one correct answer, three that are close but wrong) to test your classmates in the next lesson. The incorrect answers should include correct subject or object words, but incorrect verbs. Go to word list and quiz page 175. 48 Unit 8 | Listening Test Part 1eS iare mia laa (Test: «1. Language building: Choosing the correct answer rnc Choose two correct answers for each question. questions will not be answered with yes, ‘a. Is Mr. Clemens coming to the 4. She thinks she'll be free later today. head des id Presentation? 2. No. Everyone has been invited. prea ete l . Did she say when she would ‘3. Unfortunetely, he’s on holiday then. to express these be avaliable? Sure, Where is she? meanings. a the documents? No, | forgot to ask her. HTS. Do youthink they would mind Sorry, | have to help Michael. oe the oe if | came along? Yes, but he'll be a few minutes late. will be different verd —§Y Follow up: Now listen to four more responses and match each one to questions a-d tenses above. Donot expect the grammar ofthe Labad Babed auestion to match 2abed 4 abcd. the ansver, Example ape 2 Test tactic: Look out for same or similar-sounding words made other plone, 4 . Could you help Laura to prepare 5. You should probably call them first. 6 % e ‘A Look at the following questions and responses. Mark the correct response and circle any SAME or SIMILAR SOUNDING words used in the distractors. ‘Testtip 41. Are you going tothe party tonight? Distractors using (a) Yes, it'sQnighD the seme (or sitar. (8) No, he'sGepartingtomorrow. sounding) words are ¥ (C) Ihaven't decided yet. common in Part 2 Be careful when 2. Have you handed in the report yet? choosing responses (A) I've already reported it. that use the same or (8) | put it on her desk yesterdey. similar sounding (C) | thought it was very handy. words 3. Could you rearrange the venue for me? (A) Yes, it’s new. (8) Sure. Is the meeting room better? (©) No, didn’t arrange it. 4. You called Simon back, didn't you? (A) No, | don't have his number. (8) Yes, | gave it back. (©) No, we call him David. B_ Now compare your answers with your partner. Unit 9| Listening Test Part2 49[TEEERBEEEY- O Fotiow up: Now listen to five more questions. Repeat each response as you hear it, o and mark whether itis correct, or wrong with a same word or wrong, with a similar. tse memoy: sounding distractor. Then compare your answer with your partner's. isimportant Repeat each 1. Isthis the last stop? () © Correct 9 X-Same word [5 X- Similar sound response in your (®) © Correct 5 X-Same word [j X-Similar sound periant eoaiee (©) (Correct X-Same word [1 X-Simllar sound answers the ‘question or has 2. Did you call the @) © Correct 3 X= Same word [) X- Similar sound ‘same word/simiar customer back? (@) © Correct 5 X-Same word [ X-Similar sound sound distractors. (©) © Conect 4 X-Same word [) X~Simllar sound 3. You're working tomorrow, (A). 1 Correct. 11 X- Same word [) X~ Similar sound aren't you? (8) C Conect 5) X~Same word [) X~ Similar sound (©) © Conrect ¢j X= Same word [) K-Simliar sound 4. Can you remember (®) 0 Correct cj X- Same word [1 X~Similar sound the details? (8) © Conect 5 X-Same word [) X~ Similar sound (©) CConect 9) X-Same word) X~Simiarsound 5. You read through the () © Correct X-Same word notes, didn't you? (8) © Correct. Gj X~Same word [i X~Similar sound © ~ Same word [) X~Similar sound oat 3 Tactic practice ae You will hear six question response questions. After each question, pause the au and repeat the response to your partner. Then mark your answer choice and compare Zoe Your anewers with four partner responses. DTOSOO ZOO Zi Be careful of 2 @BO 5 @®BO same/similer 3 ®BO 6 BBO sounding words. verb tenses may | Understanding natural English be different. Invnotural spake Ergiah, sounds ip domatieies chdraged conibinet and dropped. Listen to these sentences spoken naturally and wite inthe ‘missing words. . 60 after work. ‘Are you... wat for Mark? tm @ Mini-test Now practice what you have learnt at the actual test speed with questions 1-12. You will have 5 seconds at the end of each item to make your choice. You must then be reagy to listen to the next question. 1 ®8O 7 AHO BSeSbiass messes 5 DOO u BOO 6 ®@@O 2 ®@OO 50 Unit 9 | Listening Test Part 2oe Learn by doing: Checking information A. Complete the questions and responses by choosing the correct items from the boxes, La -. the printer paper kept in the storeroom? ext to the photocopier. ls Does That's No, it's: 2. A: This is your bag, . looking for that. were amnot 3. A: The new boss seoms really nico, oat . but | heard he can be very striet too. doesnthe isn'the He does He will show me how to use the photocopier? «its really easy, Couldyou Doyou Ofcourse I'matraid 5. A: The meeting begins at 2:30, it's starting now. doesn'tit didn’tit Probably Actually that the last report? Were 'llthink aboutit_ Was I think so. 8 Now make similar conversations by replacing the words in bold in sentences 1-6 above with the following words. 1. koy/boss's office? 4, fax machine 2. calculator 5. presentation/11:30/after lunch 3. accountant/friendly/rude: 6 box Follow up: Ask your partner some more questions using auxiliary verbs and tag questions. Try to give some answers without using Yes or No. © Further study Choose two sets of question words from the list below and make two Part 2 type questions. Then, add three responses (one correct, two incorrect) to test your ortner, in the next lesson. Areyou..2 Could you? Isshe..? Didhe..? Does this..? Do you....? aren't you? isn'tshe? Go to word list and quiz page 175. Unit 9| Listening Test Part2 StListening Test Tae) (oles 1H (olan) ® (RSEGEI «1. Test tactic: Be aware of same word distractors Part 3 sometimes ‘A Quickly skim Question 1 below and underline the key words. The question and 1A uses the same have been done for you. ‘words in the recording and 1. Why didn't George attend the meeting? answer choices, i a ion. meets (A) He was in the Human Resources section. reaaiig (6) He doesn’t get along with Mr. Stubbs. if you hear the samo (C) He had to go to Anaheim, sees (0) He was in New York. choice, be careful. t B Now quickly skim the tapescript below to find sentences with the key words. For ‘may not mean that ‘each one decide if i answers the question oF not. Cross out the wrong answer ths is correct. ‘choices. When you think you have found the answer, circle the correct answer choice. Compare your answer with a partner. Tapescript Man A: Hey, Teylor. How did the Human Resources meeting g0? | couldn't make itbecause I was on a visit to the Anaheim office. ManB: Oh, hi George. You're lucky you missed it. There was a disegreement ‘between Mr. Stubbs and the New York team over employee numbers, Man A: Really? What was the problem? ManB: Mr Stubbs wants fo crastically cut back on the sales staffon the East Coast. Jameson and the New York team were strongly in fevor of increasing staff to increase sales. © Continue as above, with the remaining two questions. 2. What was the meeting about? (A) A recent disagreement with employees (8) A proposed trip to the East Coast (C) Natural resources in the area (D) Changes in the number of workers 3. What happened during the meeting? (A) An increase in the number of bargain sales was reported. (6) Adsegreement between staff members took place. (C) An increase in the sales figures was discussed. (0) Awinning number was drawn. 52 Unit 10| Listening Test Part 3[FESR > Underine the key words inthe following questions and answer choioes. Then listen to one short conversation for each question and cross out the answer choices with fener Deas similar word distractors. questions often use Geen wortstron 1. What is the first woman looking 3. What is the woman complaining mene er SS one ners choice sometimes: (A) The stove (A) She dislikes filing documents. uses different words: (B) The coffee maker (B) She was given directions to the tae (©) The CO player wrong piace. reading (0) The kitchen (©) Her workis always the same. 2, What is the woman’s problem? (0) A coworker was careless. (A) She has received a parking ticket. (B) She wants to sell her tickets. (C) The show is sold out. (0) The performance is canceled, ©¥ Follow up: Listen again and choose the correct answer. Compare your answers with your partner. “Testtip 7 23880 ®® OO Listen to who says what 3 Often the enower wei wet woe’ 2 Test tactic: Listen for who says what of the speakers, bit it may not be tne A Quickly skim Question 1 below and underline the key words. ‘speaker spectfied in 1. Whatis the man planning to do? the question. = Noticing this can (A) Work in Chicago Woman = [7] Man help you spot (8) Get a new job (Woman [|] Man distractor, (C) Move away from his family () Woman] Man (0) Move closer to his father (1 Woman, | Man ©1B Listen to the sample conversation and mark who says each of the key words (the man of the woman}. Because the question is asking about the man’s plans, the words the woman says can be ignored. Choose the best answer fiom the things the man says. Check your answer with your partner, © C Continue as above, with the question below. This time it's important what the woman says. 2, What does the woman want? (A) Ared sweater 0 Woman [|] Man (8) Adiscount (9 Woman [7] Man (C) Free shipping (1 Woman — [_] Man (0) A green sweater CO woman [1] Man Unit 10] Listening Test Part 533 Tactic practice Use the tactics you have practiced for the next six questions. Before each passage begins use the time to a) predict the context and b) think of other ways to say the Be careful if you hoar the we une he answer choices with your partner. the comvesation +L. What is the woman unhappy 4. What does the woman request? asinthe about? (A) A refund answer choices. (A) She made a mistake at work (®) Ateceipt usten to who (8) The people she works with are (©) A now cottee machine says what. inexperienced. (0) Adiscoune (©) She does not lke her new boss. od Wa ieeses wsprabieaah (0) She dislikes working in the tee ante advertising fold (A) The machine is broken. (B) The cups are too small. 2. What does the man suggest? (C) She comes from a very large (A) Talking to her boss fabs 1 Cranage Jobin shenieine (0) The unit does not make enough (© Looking for another job coffee. (0) Talking with her coworkers 6. What does the man say? Sndortenting 3. Why does she suspect she got the (A) The woman can have a refund. tural English seh eet ae (B) She can choose a different In natural spoken (A) The supervisor liked her Fail eres cargos (6) She has a lot of experience. (C) He needs to see the receipt. combined and (©) Her compary has high (0) Replacing the product will take topped. Liston to ‘employee turnover. nese oe pee (D) She had worked there a year en naturally ‘and write in the a. missing words. WOSSS SS OO take a couple ® of years, 2@800 5 @8OO cone US thre in 3 ®8O©O 6 @GHOO five minutes. © Understanding natural English O Mini-test a Now practice what you have learnt at the actual test speed with questions 1~12. Use any time available to skim the questions and answer choices before the first listening starts. When you finish answering the questions about one conversation, immediately start previewing the questions for the next conversation. ‘L. How long has the man been at his 2. What are the man's future plans? current job? (A) To continue his education (A) One year (B) To open his own business (B) Two years (©) To move to a new city (©) Six years (0) To change careers (D) Seven years 54 Unit 10] Listening Test Part 3‘3. What does the man say about the company? (A) He has learned a lot while working there. (6) He plans to continue working there. (©) He wants to work for the company in a different city. (D) He hopes to become a manager in the compary. 4. Where are the speakers? (A) Ata bus stop (®) Atan auto repair shop (© Ata taxi stand (0) Ata parking garage 5. What is the man concerned about? (A) The way to get home (B) The traffic on the road (©) The cost of transportation (©) The time to tix the problem 6. What does the women suggest? (A) Going to another shop (8) Using 0 taxi (©) Waitinga few hours (D) Buying a new car 7. What most likely is the man’s job? (A) A police officer (B) An auto mechanic (©) Abus driver (O) A taxi driver 1 ®8O0 7 ®®OO 2 @®BOO 8 AHOO 3 ABOO 9 ABOO 4 gEee “WSS So 5 ABOO U4 ®OHOO 6 ®@G@OO 2B OOOO 8. What is the probiem? (A) The woman is in a hurry. {B) The woman is lost. (C) The woman is going the wrong way. {D) The woman has missed the game. 9. What will the man do next? (A) Buy baseball tickets (8) Drive to the stadium (C) Attend a meeting (O) Take a special route 10. What are the speakers discussing? (A) Watching sports (6) Driving tong distances (©) Training for an event (0) Meeting relatives 14, When will the event take place? (A) May (8) June (©) July (0) August 12, What does the man say about his brother? (A) He visits often. (B) He lives a long wey from his office. (C) He runs a business. (D) He eats healthy food. Unit 10| Listening Test Part3 5556 Learn by doing: Complaining ‘A Conversations compiaining about goods and services or about other things sometimes appear in Part 3. Practice the following complaints with your partner. Then ‘change the underlined words in the conversations using the phrases from the boxes. Complaints about goods and services Staff; Good afternoon. (1) May I help you? Customer: Yes, | bought this (2) wallet, but (3) the zipper is broken. (4) Could you replace it? Staff; Yes, that should be fine. (5) May | see your receipt? Customer: (6) Here you are. Staff: Thank you. Just one moment, please. aw (2) @ Can | nelp you? jacket Its the wrong size How can I help? rice cooker itdoesn't work properly a (6) ‘© I like a refund. Can | see... Here you go. Could | exchange it? _| Could | have .. Here Complaints about other things A: How (1) is your work these days? 8: (2)|'m afraid I'm not very happy. A: Why, what's the matter? 8: Well, (3) my manager is very demanding, He's never satisfied. A: Whatare you going to do? Bs I think I may (4) try to find a new job. oO 2) @ @ = I5/new Not great, 'm the rentynigh. |... look for a new, apartment? afraid. Ican't afford it. place. -» are/classes? Not very well. panyieecter phere Hot tough. He gives so much homework, B_ Now make another conversation using your own ideas. Follow up: Write three Part 3 type questions (no answer choices) for your conversation to test other students. Ce ‘When making 2 complaint, tis important to state what the problem is and now you would lite it resolved, in a polite way. 0 Further study Think of something you were unhappy with recently, and write 2 conversation complaining about it. Write three questions (no answer choices) to test your classmates in the next lesson. Go to word list and quiz page 176. Unit 10] Listening Test Part 3Listening Test laa) 0 GSEs 1. Language building: Vocabulary for overview questions sone wat A Use the worde on the right to complete the variow questions ‘require you to 1. Whatis the of the presentation? being described understand the main 2. What is this report... addressing Weaot the tale 3. Whats the speakers reason for mw the group? about a ea 4. What product i8 neue? topic about the speaker B_ Look at the key words listed for four of the types of questions found in talks. Circle the location ane the fone the most likely topic from the list below. 4. sales figures, increase, report, final quarter, “Testtip (A) A financial report (B) A sales demonstration (C) A school report Other “what” 2. closure, bankrupt, debt, failure questions requir. (A) It is very successful. (8) It is doing badly. (C) It hasn't changed. you to listen for spectc information 3. customers, sale, ladies’ fashion, department eines eee (A) Restaurants (B) Immigration —{C) Shopping questions a answer choices 4. ink, paper, documents, high quality, photographs before tstening. (A)Adesk (B)Aprinter (C) An office chair eonify key words, ‘and listen eaceully Follow up: Discuss your answors with your partner and explain why you selected them. for these. 2 Test tactic: Listen for answers in order Testtip A Underline the key words in the following questions and answer choices. Then skim Answers in Part 4 the tapescrint and underline the words that tell you the answers, Usually appear in the order in which 1. Who will probably be they appear in the interested in this rec talks advertisement? Alto-Pacific offers a special discount rate for Liston for aneworsin (A) Students ‘seniors, s0 summer never has to end for travelers orden aged over 60. We offer discounts starting at 10% (6) Retired peonle off regular rates, a3 well as room upgrade deals (©) Businessmen for early bookers. Not only do we offer cheaper (0) Young families than standard prices, but also special tour rates, _complimentary breakfasts and a guaranteed 2. What is offered free {quiet room. Whether you are looking to relax in a cheese World class resort surrounded by the blue waters (2) Atour of Micronesia, or enjoy a round of golf at one of (6) A meat our Hawaiian resorts, or perhaps explore the () Atoom historical castles of Japan, we have something to (0) A fiignt cater To tL Bie Unit 11 | Listening Test Part 487i Mark answers as, you listen Ifyou hear an answer that is defintely correct mark it 3s you listen, Answer all questions as quicky as possible ree 3 checklist Bi identity any overview questions Bi Skim the questions and answer choices before listening to identify key words. 7 Listen for answers in order. @ Answer any spectfic information questions as you listen. 1 ®@OO 29850 4 ®BOO 5 ®BOO 6 ®®OO questions and answer ch Listen to the three parts of a talk in turn. You have 30 seconds to skim the . Then, listen and mark the answers as correct, ‘maybe correct, or wrong. Note how the answers eppear in order. 1. {A) Politicians (B) Venture capitalists (C) Shareholders What kind of people might listen to this announcement? (§) CiCorrest j Maybe Comect C1 Wrong @) CComect Maybe Comrect 1 Wrong (©) Cicorrest -) Maybe Correct (1 Wrong 2. What has changed in the European market in the last year? (A) It has become twice as big. (8) It has increased by one quarter. (C) Khas decreased by 50%, (§) CiCorrest (Maybe Correct [Wrong @) CCorrect Maybe Correct Wrong (©) (1Correst -) Maybe Correct 1 Wrong 3. What does the speaker say about the company's finances this year? (A) The North American market was strong. (A) [Correct (1 Maybe Comeet. Wrong (8) There were good and bad results. (©) CiCorrect i Maybe Conect. CiWrong (©) The European market was disappointing, (©) \Corest (Maybe Correct C1 Wrong Tactic Practice (> Use the tactics you have practiced for the next two talks. You will have one minute. before you listen to a) skim the questions and identify key words, and b} identity any main idea questions. 1. What does the speaker say about the house? (A) Itis old but well maintained. (B) It was built 40 years ago. (C) It has not been renovated. (0) There are two bedrooms. 2, What is mentioned about the ving 5. What is the aim of this announcement? (A) To describe Daniel Kanemoto (B) To advertise a club {C) To boast about achievernents, {D) To improve people's fitness What is the minimum age for room? members? (A) Iris alittle dark. 2 (B) There isa brignt lamp. (86 (C) It was renovated six months ago. (©) 10 (0) It has a lot of space. (0) 66 3. What will the speaker do nest? 6. What is special about the head instructor? (A) He is 66 years old. (8) He is a junior regional champion. (C) He won a ttle twice. (0) He knows some basic self-defense. (B) Take the visitors to the second floor (C) Leave the house (D) Talk about the price Understanding natural English In natural spoken English, sounds are semetimes changed, combined and dropped. Listen to these sentences and write in the missing words. AAS YOU wn $8, it i i remarkably good condition, You...» Store your entire photo collection safely. 58 Unit 11 | Listening Test Part 48 Mini-test Now practice what you have learnt at the actual test speed with questions 1-12. Use eny time available to skim the questions and answer choices before the first, listening starts. When you finish answering the questions about one talk, immediately start previewing the questions for the next talk. 11. When did Orgola Valley experience 7, What product is being described? strong winds? (A) A cordless telephone (A) Last week (8) An alkinone printer (B) Yesterday (C) Alaptop computer (©) Last night (0) Adigital camera (Py Toga 8. According to the advertisement, what 2. What will happen tomorrow? isa special feature of the product? (A) Temperatures will drop. (A) The quality of the color (8) There will be heavy rain. photographs (C) There will be strong winds. (6) The operating speed (0) Snow will fall (C) The capacity to print photos from memory 3. According to the report, how could listener get more weather (DieThe esse of opetaton information? 9. When will the sale end? (A) By calling special telephone (A) Friday number (8) Saturday (8) By going to a Web site (©) Sunday (©) By listening to the weather (0) Monday channel pee i (0) By reading the weather reports 10. What is Chuck Adams responsible for? in the newspaper (A) Repairing computers (8) Ordering supplies (C) Maintaining the building (0) Delivering tho mail 4, What is the purpose of the talk? (A) Toaddress customers’ problems (B) To introduce a training session (©) Tooxplain the company benefits 14. When is Chuck Adams leaving? (D) To describe a new product (A) At the end of this week ‘5. Who mostly likely is the speaker De eencnten won addressing? (©) At the end of the month RG ; (A) Job seekers (D) At the end of the year Bee (©) Company customers 12, What is the purpose of this 3 ® 8 ©o (ON lover announcement? 3 o) lew employees ? 4 ® 8 ©oO (0) Depertment heads (A) To ask for donations for a gift 5 808) mumenvepanmmenesceoge (To emton ond 7 ®OOO Stovens work? (C) To introduce a new staff member 8 AHOOD (A) Human resources {D) To explain a new office procedure 9 ®HOO (8) Sales 2 2co (©) Customer service BeoeR) Omang Unit 11 | Listening Test Part 4 596 Learn by doing: Tonight’s news ‘A With a partner read the questions about two news reports below and make sure you understand all the words. Try to guess what the reports are about. Business news report Local news report 41, What did FHL Electronics announce? 4. What will open next week? 2. What caused the closure of the 2. What is the first performance? factories? 3. What will Tom Mason do? 3. What did the president say about 4. What happened one month ago? ? BDO Ghee InAs? 5. What is the best newspaper headline 4. What did the president promise? for this report? 5. What is the best newspaper headline ‘ ai iateporte Milltown Theater Opens Tuesday © Events in our Town ‘© Drop in Asian Labor Costs © Famous Actor Spotted ‘© FHL Announces Record Losses ‘© President Introduces New Product B Student A: Look at Activity fle 11a on page 163. Read the business news report to your partner. Student B will answer the questions about it above. Then listen to Student B's local news report and answer the questions about it. ‘Student B: Listen to your partner's business news report and answer the questions. When you are finished, switch roles. Look at Activity fle 1:1 on page 165. Read your local news report to your partner. Student A will answer the questions about it above. Qo Further study Write four or five sentences about your company, school or family, and write three “what” questions. Test your classmates in the next lesson, Go to word list and quiz page 177. 60 Unit 11] tening Test Part 4Reading Test Part 5 Incomplete Sentences TSE. Language building: Gerunds and infinitives the verbs in i eli Gerunds are verbs in their base form + ing, e.g. doing. Inf gerund/infintve = oe base form + to, eg. todo. Ifthe answer ‘Verbs commonly followed by a gerund choleas include both All the verbs below can be followed by gerunds, but some do not fit into the ee sentences. Choose the verbs from each list that do NOT fit the sentence. The first one the verb in the is done for you. belle rica 1. | cannot meeting him before. recat [X) admit (—] remember eo 2. He vnnon Smoking after his doctor —_[-] contemplated [] gave up ] quit warned him of the dangers. ‘3. Increased sales indicate that customers [] appreciate [] value [-] avoid wove fetting the larger discount. ‘Testtip 4, Iestarts at S AM, but | nnn getting — [-] can'thelp [1] don't ming Co am used to Learn to recognize up early gerunds and 5, The report ........ reviewing the security {] recommends _] advises Infntives systems in the new building. Bricks Oe Follow up: Now write one sentence about yourself using a verb followed by a gerund Hidde ‘and compare with a partner. nds and eae Verbs commonly followed by infinitives tate the test, say All the verbs below can be followed by infintives, but some do not fit the meaning of the phrases silenty the sentences. Choose the verbs from each list that do NOT fit the sentence. The first to yourself, and try ‘one is Gone for you. tohear which ones sound wrong. Avoid 6. Although it was @ reasonable offer, we |X] pretended [| persuaded | | forced these choices them to increase it by 10%. F. Did YOU sane to meet Mr. Yamamoto [_] intend ["] expect [“) hesitate when you were in Tokyo? 8. It was a successful sales meeting (CO decided [] threatened [] agreed 8 they «nme tO purchase fifty units, 9, Because he hada lotof experience, |] expected ["] prepared [| deserved he to be promoted. 10, Although he wasn’t very fit, he still (1 managed ["] decided [_] reserved to complete a full marathon. Follow up: Now write one sentence about yourself using a verb followed by an infinitive and compare with your partner. Unit 12| Reading Test PartS 61[TESEHPI) «2 Test tactic: Familiarize yourself with phrasal verbs Learn as many phrasal verbs as possible Phrasal verbs are sometimes tested in the TOEIC test. Fomilarize yourself with as many common phrasal verbs as possibie. The term phrasal verb refers to a verb + particle (.e. adverb or preposition), which have a special meaning when used together. A Choose the correct phrasal verb on the right to match the meaning given. 4 pen aoaawp 10. to arrange (e.g. a meeting) to complete a blank area in a form to support (e.g. a colleague) to review or check something to stop using something gradually to fail to stay on schedule to investigate to continue to delay or reschedule something to consider carefully CO setup CO cattup O fill out C1 bring about (C1 fallthrough [1] back up C1 gp over (1 take over (1 buy out (1 phese out (1 fallbehind [back out (of) [1 took into C1 fil in for (1 keepon ==) go through CO shut off CO put off C1 runout of — think over B Choose the correct phrasal verb to complete the following sentences. 4. Despite working overtime every Gay for two weeks, he still ‘seensene With his Work. (A) went through (6) backed up (C} fell behind The customer called three times this morning to... meeting. (A) setup (B) call up (C) take over ewes decided t0 vu... Buying the new equipment until next year. (A) put off (B) fill out (©) take over The judge promised to any new evidence as soon as, possible. (A) look out of (B) look into (C) look efter 62 Unit 12| Reading Test Part 5 5, Visitors to the United States are FQUITED 10 vanene. 2M Immigration questionnaire. (A) bring about (8) think over (©) fill out 6. The planned merger between the companies ........ because they couldn't agree on the price. (A) took over (®) fell through (©) backed out of 7, When color televisions became popular, black and white sets were gradually . (A) phased out (8) bought out (©) set up 8, A temporary worker was hired to Mary while she was on vacation. (A) take over (8) fill in for (C) fall behindTere) checklist WLook at the verb in the avestion to help you decide wheter 2 gerund or an infinitive is ‘neoded in the answer. sey phrases silently to yourself and try tonear if they sound wrong, Dromiliarize yourself with as many phrasal verbs as possible, @ 3 Tactic practice Use the tactics you have practiced to answer the following questions. 1. Although | advised her to go by train, she decided instead, (A) drive (8) to drive (©) driving (D) drove 2, He was out when | called, but the receptionist kindly offered a message for me. (A) to take (6) taken (C) took (0) taking 3. Itappears that our competitors are considering ........ OUr takeover proposal. (A) to accept (8) accept (C) accepting (©) eccepted Mini-test 4. When buying a new car, itis advisable to........ the best deal you can find, (A) go through (8) look for (©) get into (0) fill out 5. We are ........0N you to make a good impression at the conference next month. (@) taking (8) counting (© putting (0) picking Alter waiting for more than thirty minutes for my entrée to arrive, | asked........ to the manager. (A) speak (B) speaking (C) spoken (0) to speak 6. ‘Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 6 minutes (or less) guess and move on. ‘Try using the 2-nass method to help you make the most of the time available. Try to spend no more than about 30 seconds on each item. If you don’t know the answer, 4. The president's limousine should be here soon, as we are expecting Him oon by T aM, (A) arrival (8) to arrive (© arrive (D) arriving 2. The feeling........ the judges was that the submission had not been researched thoroughly enough. (A) along (8) among (©) after (D) around > Unit 12| Reading Test Part 5 634. 6. 7% . She was During the winter months many People enjoy ...... 2 variety of indoor sports. (A) play (B) to play (©) to be playing (0) playing Although | was pleased when | bought the camera, | later regretted not........ fora more advanced model. (A) waiting (8) wait (©) to wait (0) have waited up by her grandparents from the age of seven. (A) brought (©) raised (©) taken (0) turned Employees currently sane in overseas postings are eligible for an additional housing allowance, (A) work (8) worked (©) to work. (0) working The first applicant seemed to enjoy ssseues aSKed about his previous experience in the field. (A) to be (&) be (©) being (0) had been Unit 12] Reading Test Part 5 8. Mb Tal nnn to See the presentation before he made the decision. (A) likes (8) would like {C) woule have liked {O) had ikea 9, The general manager has been making a decision on this, 'ssue for several months. (A) putting out (B) putting off (0) filing out (D) filling in for 40, Most workplace errors .. careless practices amongst employees. (A) stem from (8) leave out (C) start up (0) getinto _ visitors to the region visit the unique Al Hesqua mosque. (A) Almost (8) Each (© Every (0) Most 12. Union leaders agreed to meet with management in order to talk souen 8 alternative proposal. (a) with (8) at (Ow (0) over 1 @28OO|7 ®© 2098 OO 28808 3 @®B@OO 9 HOH®OO 4 ®®OOQ 0 HHOOD 5 @®GHOO ut ADOO 6 ®®OO 2 &HHOD6 Vocabulary practice ‘A. Most phrasal verbs are made from very simple and common words. The articles below can be completed using phrasal verbs that start with take or look. Choose the correct particle to complete the phrasal verbs below. (More than one answer may be possible.) Advertisement Ifyou are looking (1). .» @ relaxing vacation, then perhaps you should consider the Hotel du Rhéne. Our highly-trained staff will take (2) all your needs, We guarantee that you'll have wonderful memories that you'll look @ sume fOF years 10 come. Company statement AAs you know, we were in a three-way battle for ownership of Mediacom. We tried our dest to take (4) . this company, but unfortunately our attempt was unsuccessful. However, it may not be all bad news, as we are currently looking © ome vory interesting partnerships in Asia and our initial discussions have been very promising. Phrasal verbs with take and look Verb Meaning Verb Meaning ‘ake over ime controlof The | lookafter care for, surture (My smaller firm was taken, ‘mother looked after me over ty ts larger when Iwas sick.) competitor) Took for ‘search (I've been looking ‘take in Joatn (There fe 60 much to for my car keys take in when starting a everywhere, but I can’t new job.) seem to find takeup _starta newactivity ookup to admire, respect (really (decided to take up golf cok up to my father. He's «after joining the company.) ‘achieved so much in his take care of be responsible for (I) take: Gey ‘care of the arrangements | leokinto investigate (look Into for tomorrow's meeting) the best way of getting to ‘ake off remove He took off his the airport) Jacket when he came ookbackon consider the past (When ‘home from work) he looked back on his life, take out dispose of (Take out the the was giad he had done ‘pitage hen Veuleere ‘so many different things) would you?) look forward Anticipate eagerly am take back retract (Imsorryicalied | ‘really looking forward to ‘youa fool. | take it back) the noidays this year.) B Now write four sentences about your life using phrasal verbs with take and look. Tell them to your partner in the next lesson. Check a dictionary for other examples of phrasal verbs and note how they are used, Go to word list and quiz page 178. Unit 12| Reading Test Part 5 65unit 13 0 (TSE. Language building: Adjective and adverb endings Learn suffixes to help you identify acjectives and adverbs ‘Some questions on the TOEIC test require you to select ‘an appropriate adjective or adverb. Learning common suffbves will help you toidentity these types of words. ‘follow the verb to be ‘or other verbs related to senses (look, smel, etc). Examples The food is terrible. It tastes delicious. Reading Test Part 6 Text Completion Tho sentences below use some common adjective and adverb endings found in the TOEIC test. Choose the correct adjective or adverb to complete each sentence, 11. We selected this hotel because the roms af@ ....u.« (comfortable/ comfortably) 2. We have ...n.ma problems in our Tokyo office. (serious/seriously) 3. New recruits are expected to listen uring training, (attentive/attentively) 4. Our sales have been ........ good in the lest three months. (consistent/corsistentiy) 5. The response to the new commercial has been - (wonderful/wonderfully) .. Stated that delivery would be free. (specifie/specifically) 6. The contract Follow up: With @ partner think of two or three other words for each of the adjective and adverb endings below. Adjectives -able (ble) “ous -ive ent (ant) Now choose two of the words from the chert above and make sentences (either true or faise) about someone or something in the room. Read your sentence to your partner and see if they agree or not. Example A: Min Joon always studies English very carefully. B: / don't really think so. 66 Unit 13] Reading Test Part 6([ReSEGPI]«« 2 Test tactic: Be aware of correct comparative and superlative Understand the use forms ‘of comparative and superlative forms of A. Look at some examples of common comparative and superlative forms. adectives «= 45 high as the market will support. ‘rower bebw sees . more difficult than we first expected. are formed can hep you choose the right answer. faster than the competition, . the cheapest product. . his/thelt/my greatest problem. . the most important thing, Use the examples above to help you choose the best word to complete the sentences. 4 The (good/better/best) thing about the offer is the price. 2. This system uses the technology on the market. {advanced/more advanced/most advanced) 3. This department may not be as (big/ bigger/biggest) as some of tho others, but its budget is much (large/larger/the largest). 4, Theyare our (important/more important/most important) customers. by far. 5, The old distributor's delivery was much new one. 6, Most attendees felt the first presenter was........ (informative/mast informative/more informative) than the second one. (fast/faster/tastest) than the Follow up: Compare your answers with a partner. If you have any answers, tell your partner why you chose your answer, ferent B With your partner, make comparative and superlative sentences about the means of transportation below. Example A train isn’t as fast as an airplane. Buses are cheaper than trains. car train ship airplane motorcycle (fast, cheap/expensive, convenient, etc.) Unit 13 Reading Test Part 6 67prety checklist Zeentity adjectives and adverbs by looking at their suffixes. Z Become familiar with how comperatives and ‘superlatives are formed 3 Tactic practice Use the tactics you have practiced to answer the following questions, Questions 4-3 refer to the following article. High among the many triumphs of man’s courage and spirit is Walter Drake's and Olivier Vogel's _ climb to the summit of Mount Everest without 4. (A) amazement (®) amazing (©) amazingly (0) amazed ‘oxygen tanks in 1967. Although several attempts to climb Everest without adcitional oxygen had been ‘made in the past, none had been successful. Drake and Vogel began moving cautiously up the south ridge towards the summit, which they reached after a grueling climb at 10:30. They lingered .. ‘on the summit and then began 2 (A) highly @® shortly (©) briefly (0) quickly the tiring climb down the mountain. They ssid it was the 3. (A) great ®) arezter ©) greatest ©) greatly test of endurance they had ever experienced. 68 Unit 13] Reading Test Part 6© Mini-test Now apply the Test tactics at the actual test speed with questions 1-12. (2) Recommended Time 9 minutes (rts) ‘Try using the 2.9ass method to help you make the most of the time available. Try to spend no more than about 30-45 seconds on each item. If you don't know the answer, guess and move on, Questions 1-3 refer to the following article. Film Archive Coming Soon National Pictures has recently announced the re-release of some of the most famous films of the 1930s and 1940s, including Corsin’s Foma Viva Roma, the ‘original 1837 version of The Angry Man, and the classic Drums Along The Zambezi. These are some of the most respected and talked-about fims of the .» days of talking pictures. 1. (A) early () final (©) happy (©) long National Pictures reported that the original prints have been re-mastered and ..annunan stored to modern digital standards by experienced film 2. (A) care (8) careful (©) carefuly (©) caring technicians to maintain the charm and flavor of the original prints. More information on these, and other films from National Pictures, can be found on their Web site, along with screen shots and ordering details. To access the complete ... . of restored films, and order your own set, log on to 3. (A) costs (B) sample (C) movie (0) catalog www.nationalclassics.com today, TT Unit 13| Reading Test Part 6 69Questions 4-6 refer to the following letter. Dear Mr. Phanom, Thank you very much for your interest in becoming a dealer for our “Iron Duke" mountain bike. As you are probably aware, this is our latest model, and is by far the we have ever bul 4. (A) strong (8) stronger (©) strongest (0) strongly We believe it is this proven durability, along with its stylish design, that has allowed it to quickly gain such popularity . the cycling community. 8. (A) within 8) into (©) about (0) of tn answer to your question regarding how the Iron Duke has done in Asia, | can tell you that all of our retail partners there have reported that this year's sales of the model have been .....nnn- In fact, some of our dealers managed to sell their ©. (A) impressive (8) worrying (©) disappointing (0) encouraged entire stock in the first month after delivery. |'am including a {ull dealer reference package. Please don't hesitate to contact me if you have any further questions or would like to place an order. Yours sincerely, Watoce Minky Wallace Minkly Asia Sales Roprosentative ‘Avenger Cycle 70 Unit 13| Reading Test Part 6Questions 7-9 refer to the following letter. Dear Oleg, am writing to let you know that on July 17 we are going be having a party to celabrate the launch of our new GX99 line of mobile phones. This . held 7. Ais (©) had been © was (©) will be in the Ambassador Room in the Dotton Grand hotel. I you ate free on this evening | would be very happy it you could join us. Your help in promoting the GX50 series vas invaluable and we expect that with your input, the new line will be even .. successful than last year. 8. (A) extra () very (©) more (0) most | really hope you will be able to make the party as | expect that it will be ‘an impressive one. In . case, | wil give you a call next week to set up 9. (A) no (8) any (©) every (0) some ‘@ meeting to finalize the designs for the January campaign. Best regards and talk to you soon, Males > Unit 13 | Reading Test Part 6 n2 Questions 10-42 refer to the following letter. Doar Barnaby, have just returned from my visit to the Taiwan office and | must say | am impressed with the local markating team. They are all very motivated and ..... about the 10. (A) enthusiasm (8) enthusiast (C) enthusiastic (0) enthusiasticaly new line of evening wear from our Paris collection. One issue did arise regarding the details of sales plan. | think we may want to move more .. ‘on the introduction than we had originally planned, 14. (A) quick (8) quickly (©) quicker (0) quickness We have information that our largest competitor has also gone with a darker and ‘more conservative pattern this year. | am worried that this will make both product lines seem very = 12. (A) modern ©) expensive (©) innovative (0) similar We know they generally debut their ine in May. As our image is based upon setting trends and being unique, | think we should push our release date up to March. Please consider this option and let's discuss it more fully when we meet on Monday, Mikakooe Grammar practice Adjectives and adverbs A Look at the gaps in the sentencos below and decide whether they require an adjective or edverb. Then select the best word of the correct type from the list, fon the right. 4. John has . hhad the best sales record for the last 5 years, 2 specifically 2. The print shop downstairs is quite expensive, but it is certainly > precise 3. Swiss watches are famous for their timekeeping. eecoretnty, 4. The manager... displayed the trophy his ayeoray, \ branch had won for having the best sales record. 5. That company is famous for finding @ innovative solutions to difficult problems. 6. Allnew staff are told not to make personal f convenient phone calls using the company line. B Choose four adjectives or adverbs from the list in activity A and use them to write new sentences. Then test your classmates to see if they can choose the right words. Comparative and Superiative forms ‘A. Change the words to the correct form (if necessary} in order to complete the sentences. L. Diamonds are much than rubies. (expensive) 2. Many countries would like to have the... building in the world. (tall) as the advertisement 3. The new apartment wasn't as had claimed. (olg) 4. The summit of Mt Everest is the place on earth, (high) 5. That company was. for its low prices than for the quality of its products. (famous) 6. Many people believe that a pound of lead is .. of feathers. (heavy) . than a pound B Write four more sentences about yourself, your fami ‘Compare your sentences with your classmates. Go to word list and quiz page 179. cr your country. Unit 13] Reading Test Part 6 Bunit Reading Test lead Reading Comprehension 0 [TES 1. Test tactic: Use context to answer vocabulary questions ‘The context of the passage can she A Look at vocabulary question 1 below. Find the word in the passage and cross it Close to voosbulary ‘out. Brainstorm other words that might fit in the sentence and discuss your ideas meaning with a partner. Read the sentences wea nahlee ‘ ; Sucee 1. The word “constitute” in paragraph 2, line 2, is closest in meaning to .. ‘word to try to guess the meaning. I there is a medical reason for the request, it must be received prior to the mid-point of the program. Refunds for sports and fitness programs [Testtip will NOT be processed until ALL gym and pool passes have been returned. ‘a gaenine Please note that advising an instructor or not attending a program will pralid not constitute a notice of withdrawal. yorabiory Cash/check remittances will be refunded by check. Please allow our office 4 to 6 weeks to process your refund. Credit card refunds will go back on the original card. If you don’t know alt (of the words, ignore the ones you do know that don’t ee hea B Look at the answer choices and choose the one that scoms closest to your idea. increase your (@) begin chances of a (8) signity successful guess. (©) remove (0) understand If you aren't familiar with some of the words and can't see an obvious answer, ignore any incorrect words you do know and make a guess with the remaining choices. Read the sentence (silently) with each remaining choice and choose the one that “sounds” the best. © Do the same for the following question. ‘The word “process” in paragraph 3, line 2, is closest in meaning to (A) examine (©) replace (©) handle (0) maintain 7 Unit 14 | Reading Test Part 7[Test «2 test tactic: Use what you have learnt to infer meaning ‘Answering the easier questions first gives you information| Answering the specific information and vocabulary questions first should help you to answer the main Idea or inference questions. If not ‘skim the passage to confirm the most likely answer choice. ‘In inference questions the answers will not be stated directly in the passage ‘The correct option will relat to or paraphrase idoas from the text. Look. for words or ideas in the passage related 10 the things noted in leach answer choice. A Underline the key words in the answer choices. Choice (A) is done for you. 2. Whatis this notice mainly about? (A) The costs of summer college programs (8) The way to obtain refunds for unattended courses (©) Details of payment for summer programs (0) Common reasons for withdrawal from college courses Follow up: Compare your choices with a partner. B_ Now answer the question above. You should already have enough understanding of the passage to make a choice (itis the same passage you used with specific information questions in Unit 7). If you still aren’t sure, skim the passage and choose the one that seems closest to the overall meaning, Summer program refund policy ‘The effective date of the withdrawal/cancelation is the date the withdrawal notice is received by the center, regardless of the date the participant stopped attending the class. Withdrawal requests from all registered courses must be made before the second class is held. If the request is received 5 business days prior to the first class, the amount refunded will be the full amount, less the refund administration fee ($25.00). If the request is received after the first class, but before the second class, the amount refunded will be the full amount, less the cost of the first class and less the administration fee ($25.00). From the second lesson onwards, no refunds/eredits will be issued. {f there is a medical reason for the request, a doctor's note must be received Prior to the mid-point of the program. Refunds for sports and fitness programs will NOT be processed until ALL aym and pool passes have been returned. Please note that advising an instructor or not attending a program will not constitute a notice of withdrawal. Castycheck remittances will be refunded by check. Please allow our office 4 to 6 ‘weeks to process your refund. Credit card refunds will go back on the original card. © Write the letter of the answer choice in the appropriate column in the chart on page 76. Choice (A) is done for you. 3. Where might you see this notice? (A) Astudent alumni magazine (8) An insurance policy (©) Amedical journal (0) Acommunity services bulletin Unit 14| Reading Tost Part 7 BsA Things that are insured and things that aren't covered Monthly payments, The i name Policy number/date surance company Profile of a famous doctor | Upcoming courses, Profiles of famous ex Research on diseases | Services, or events, students Descriptions of new Details of costs and Fund-raising information medical techniques schedules for community | information on student services admission Upcoming special events at the university ‘Ads for health services Available facilities 3 Tactic practice © Use context to answer vocabulary questions. Zi Use what you've learnt ‘to answer main loa questions. Zi ininterence questions, look for words or ideas in the passage related to the things noted in each answer choice. Use the tacties you have practiced to answer the following questions. Remember to start with the easiest questions and then go to the more difficult ones. Then answer them as quickly as you can. 1. What is the purpose of this letter? (A) To thank someone fora meeting held last week (8) To confirm the launch dates for a product line (C) To request information on future marketing strategies (0) To describe the ingredients in a skin care product 2, What can be inferred about the New Health product line? (A) Itis aimed at women. (8) It will be expensive. (©) It will sell well, (0) It relates to skin care. 3. The word “anticipated” in paragraph 4, line 2 is closest in meaning to (A) expected (8) promised (©) requirea (0) awaited Questions 4-3 refer to the following letter. Roger, It was a greet pleesure to speak with you on the phone last week regarding our nev product ine that we vill be introducing next year in Europe. Unfortunately, a that time, | was unabie to confirm the anticipated launch dete forthe New Health ine and the expected level of rrarketing support this produc will ecaive. lam now able to confirm that the launch date for our new range in our non-US, markets will be ‘Apel 1. Porto ths dato we will be launching a major marketing campaign for our new products which vvillinclude the placing of two-pago spreads in leacing healh and fashion magazines, and TV. advertisements. We are expecting to shorty confiem a well-enown international model as the face for the campaign. | wil be coming to London early next month and | was wondering if we could meet to dscuss our products and pricing strategies in more detail? | will be able to supply you with more information about rot oniy the New Health line, but also the other facial and body moisturizing products that we offer Hook forward to meeting you and discussing this sales opportunty with you further. Regards, Lewis 76 Unit 14 Reading Test Part 7© Mini-test Now apply what you have learnt at the actual test speed with questions 1-10, Recommended Time: 12 minutes (or less) Try to spend no more than about 60 seconds on each item; if you don't know the answer, guess and move on. If you have time at the end review any answers you weren't sure about. Questions 4-2 refer to the following memo. Memorandum To: Sales Department Staff From: PB. Anderson, Office Administrator Subject: Garbage disposal We received a complaint last Wednesday about improper garbage disposal by your department. Despite the recent guidelines, several bags of garbage were found in black plastic bags. We would therefore like to remind you of the ~ following: * Transparent garbage bags should be used for all garbage. ‘+ Burnable and non-burnable items should be separated as previously advised. + All,garbage must be taken out before 6 em. on Tuesday and Friday evenings. If garbage is not out by this time, the collection will be missed. All glass and metal waste should be placed in the separate receptacle near the rear gate for pickup on Monday morning before noon. 4. What is the main purpose of this memo? (A) To describe how to dispose of metal and glass (6) To outline procedures for burnable waste (©) To reinforce waste disposal guidelines (0) To remind staff of the collection schedule 2, What have the sales staff falied to do? (A) Use specific garbage bags (B) Separate the garbage (C) Piace metal waste in the correct receptacle (0) Take out the garbage at the correct time > Unit 14] Reading Test Part 7 778 Questions 3-5 refer to the following advertisement. New Muscles Gym opening in Collingwood Muscles Gym is the place for serious fitness, with over 50 multi-purpose gyms nationwide, We are pleased to announce that a new Muscles Gym is set to open in January next to Main Street Station. This new Muscles Gym features a fully stocked workout gym including free weights, machines and a range of cardiovascular equipment. There is also an exercise studio, which will offer a ‘comprehensive program of dance, aerobic and martial arts classes. Membership in the Main Street branch also allows full use of the pool and aquatics programs in either the Central or Lansdowne branches. We are now open for membership applications, so please visit us, take a tour of our wonderful facilities and see how we can truly add power to your dreams! Monthly membership rates from as little as $60 Family packages available from $100 20% discount for group membership (min. of 4 members) Many other membership rates and packages Sign up by December 31 and get a 10% discount and complimentary locker Membership inquiries: Reception open 12-6 px. weekdays, 9 A.M.~6 pM. Sat/Sun 3. What is the main purpose of this advertsement? (A) To announce the opening of a new gym (6} To give details of group membership rates (©) To notify the public of an equipment sale (0) To describe the available facilities in Lansdowne ‘4. What do people who join before the end of the year get? (A) A $60 membership rate (B) A 20% discount (©) A free locker (O) Special passes for family members 5. What is suggested in the advertisement? (A) People may sign up from 9-6 all week. (8) Joining will be more expensive after the new year. (C) Children are not able to use this gym. (0) The Main Street branch gym is convenient for swimmers. Unit 14] Reading Test Part 7Questions 6-9 refer to the follawing notice. Notice to all quests of the Glenvale Inn ‘The management of tho Glonvale Inn would like to apologize to all its guests for any inconvenience caused by our remodeling efforts. We assure you that the greatest efforts are being made to ensure all public spaces ere kept immaculately clean, that all quests ere provided with courteous professionalism, and that noise Is kept to a minimum. During the remodeling, we are also offering all guests 10% off their bill and 10% off their next stay as well, when the remodeling is complete. ‘Our new and improved facilities * 24-hour coffee bar in the lobby with a menu that will feature all your favorite specialty beverages as well as home-made baked goods, ‘An expanded exercise room with spa and sauna will be available to malt away any chill you gat on the slopes, plus personal trainers on hand for workouts or leseone in ekiing ‘or snowboarding. Amassage salon will relieve any aches from your exercise in our gym or on the mountain. 20 log cabins, each complete with antique furnishings and bay windows overlooking the scenic valley and the main hotel building, will provide a little extra privacy but with all the amenities of one of our suites. Once again, the management thanks you for your patronage and pationce. 6. Why is the management apologizing? (A) There has been a lack of professionalism. (8) The exercise room is too small. (C) Some construction is underway. (0) Guests are being overtilled. 7. What is being offered to current guests because of the problem? (A) Adiscount on their stay (8) Personal training (0) Free coffee (0) Amassage 8. The word “feature” in paragraph 3, line 1 is closest in meaning to (A) make (8) include (C) highlight (0) introduce 9. What is stated about the log cabins? (A) They have a good view of the area. (8) They have ultra-modern furniture. (C) They are not as well equipped as the suites. (0) They are connected to the main hotel, > Unit 14] Reading Test Part 7 79Questions 10-12 refer to the following job advertisement and letter. Global Architecture Associates Business Development Director The person filing this position will develop the company’s development plan and oversee the expansion of the business. Candidotes should be able to demonstrate a background in successful business plonning. JOB DESCRIPTION Responsible for managing external contracts and relationships with local businesses cand the local government offices, Responsible for tracking and evaluating the success of contracts and services. QUALIFICATIONS, TRAINING and EXPERIENCE A degree in business management. Minimum of Fve years relevan! experience, preferably managing a multi-functional team. Excellent soles, negotiation and interpersonal skils cre key requirements ofthe job. Strong numerical and analytical ability ond a solid grasp of computer spreacshae! applications ore essential. Personnel monagement required. Good communication «kills are essential, both written ond vetbal, Must be willing to navel. Send cover letter and résumé to: Marko Cerise: Human Relations Manager Global Architecture Associates Dear Mr Cerise, I read your job advertisement in Professional Monthly and believe that Iam well suited to fill the position, For the past 6 years I have been working as the regional promotions manager for a national chain of stationery stores. In this position, I was responsible for overseeing a team of six promotions and marketing staff. It was my responsibility to plan the sales events and promotional campeigns, and produce evaluation reports on the impact of each campaign. The position entailed regular visits to each of the nine branches in the area, so I am used to spendinga significant part of my working week on the road. Abi part of the job was interacting with both senior management and individual store managers to ensure that new product lines were appropriately supported and within budget targets. I have found working in this position to be very rewarding but 1 eel 1am ready fora change of horizons and look forward to facing new challenges. In respect to my current position, I would be willing to start within one month of receiving a job offer. For further employment and educational details please see the accompanying résumé. Sincerely, Texreter Danhert Jennifer Dankect 80 Unit 14| Reading Test Part 710. What kind of work is advertised? (A) Human resources (8) Architecture (©) Management (0) Marketing 44. In the letter, the word *impact” in paragraph 2, line 4, is closest in meaning to (A) effect (8) collision (©) force (0) problem 12. What reauirement stated in the advertisement does Ms. Dankert NOT address? (A) Budget management experience (8) Experience with promotional events (C) Knowledge of computer software (D) Supervisory skills Unit 14] Reading Test Part 7 8oe Reading in action Role play You bought a watch (a Seimex Accuron) a month ago. Yesterday, after swimming, you realized your watch wasn't working. You noticed there was some water inside the face. The watch is clearly labeled as ‘water-esistant” and is almost brand new! Read the warranty below. Then answer the questions with a partner. 4. How long is the warranty good for? 2. What two things may the company do if itis broken? ‘3. What situations does the warranty not cover? 4. What should you do if you want to make a warranty claim? ‘SEIMEX INTERNATIONAL WARRANTY Your SEIMEX watch is warranted against manufacturing defects by Seimox Corporation for a period of ONE YEAR from the original purchase date. Please note that Seimex may, at its option, repair your watch or replace it with an Identical or similar model. IMPORTANT — PLEASE NOTE THAT THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGE TO YOUR WATCH: 1) if the watch was not originally purchased from an authorized Seimex retailer. 2) fom repair services not performed by Seimex. 3) from accidents, or use for purposes outside of those specified in the user's manual. Report all warranty claims to your local authorized SEIMEX dealer for prompt service. Task With your partner, write a complaint letter (or complete the model on the next page) to the local Seimex dealer where you bought the watch. Include the following details: += Tell them when you bought the watch (note the model). + Explain what happened. * Point out that — the watch hasn't been bumped or dropped ~ itis supposed to be water-resistant there must be a problem with the watch + Since itis still under warranty, find out how soon they can repair or replace the watch. When making complaints, try not to sound rude or personal, e.¢. You must fx the problem you caused ... ‘tis better to say, | really think this problem fs covered by the guarantee, so it's only fair you should fix it. 82 Unit 14| Reading Test Part 7To whom it may concern, | am writing to complain about a Seimex watch | purchased in your shop. | was quite happy with it until yesterday, after a swim, and inside the face. During the time | have owned i, it hasn’t been and since it is clearly labeled as water-resistant there is obviously a ‘Since it is still under warranty I would like to. | look forward to hearing from you soon. Yours sincerely, © Further study Using your completed letter, write two Part 7 type questions (at least one should be a vocabulary, main idea or inference question) to test a partner in the next lesson. Go to word list and quiz page 179. Unit 14 | Reading Test Part 7 83Listening Test Photographs Focus: Listening carefully to every detail Most incorrect choices in this part will use some correct subject, verb and object words and some wrong ones. This unit will help you to pick out and eliminate incorrect answer choices. p (ESE 1. Language building: Listen for subject/verb/object words Pan A Look at thelist of possible subjects/objects and verbs and make up sentences wos TOE Fart. about each of the pictures with a partner. duestensfotow a ‘subject, verb or 1 2 subject, ver, ooject, pattern (SV0 Listen careful for vO werds and compare the words you hoar to what e in the picture. i Possible subjects/objects used Possible verbs used man train suit standing sitting reading beker newspaper oven making baking wearing bread putting © B Listen to four correct sentences about these pictures. Listen carefully to the subjects/objects and verbs, and after each one pause the audio and tell your partner the words you heard. Decide together which picture you think the sentence matches. Follow up: Write one new sentence for each picture. You may use different words. Test your partners to pick out the SVO words and choose the correct picture, Listen for wrong 2 Test tactic: Be careful of subject/verb/object problems ‘main subject vr and object Somo detectors use correct fey word, and incorect ones. you hear an incorrect one you can immediately ignore that answer hoe A For the following sentences underline the incorrect words and say how you could correct them. 1. The woman is carrying the baby. 3. The man is carrying a dri, 2. The shopping cart is empty. ‘4, The man is holding some gloves. 84 Unit 15| Listening Test Part 1 stunTactics check Zisten for SVO words. WZlListen for wong subjects, verbs and objects. B_ Now write two correct sentences about each of the following pictures. Underline the subjects, verbs and objects. Example: The man if sitting on the ground. © You will hear four sentences about each picture. After each sentence, stop the audio and tell a partner the SVO words you heard, then mark below whether you think the sentence is Correct or Wrong. 1 () C1] Correct (8) L) Correct (© F Correct (0) D) correct 1 Wrong Wrong, [7 Wrong 1 wrong 2 (A) Cl Correct 1) Wrong (8) C1 conect 1) Wrong (©) C1 Comect 1) wrong (0) Cl conrect Wrong Follow up: Compare with your partner the sentences you first made and the correct, sentence, 3 Tactic practice Use the tactics you have practiced for the next three photographs. You will have one minute to a) brainstorm vocabulary and b) predict possible statements with a partner. Then listen to and echo (silently) the answer choices, and after you hear each, mark is correct, maybe correct, or wrong. whether you think it (4) (1 Correct (8) C1 Correct (©) 1) Correct (0) (Correct 4) 1) Correct (8) L) Correct (©) C) Correct (0) 1) Correct oO Maybe correct Maybe correct Maybe correct, Maybe correct Maybe correct, Maybe correct, Maybe correct, Maybe correct (1 Wrong 0 wrong 0 Wrong 1 Wrong, O Wrong C1 Wrong C1 Wrong 0 Wrong Unit 15| Listening Test Part? 85Understancing ‘natural English (A) C) Correct | Maybe correct | Wrong, Stn uate ewe (8) [) Corect [7] Maybecorrect. ["] wrong sometimes (©) C1) Correct [1] Maybe correct [7] wrong ‘phere, Someines (0) [] Correct [| Maybecorrect [|_| Wrong ‘and dropped. Listen to these sentences spoken naturally ‘and write in the marge Flow up: Now compare your answers with your partner, explaining your reasons, and atonal poe that you remomter sng wally In i lis Meh esandng | ©» Understanding natural English ba 8 Mini-test Now practice what you have learnt at the actual test speed with questions 1-8. Use any time available to skim the first pictures before the listening starts. After that you will have exactly 5 seconds between each question to mark your answer ‘and focus on the next picture. 1 ®B®OQO 2 #800 2 ®®OO 4 ®OOO 5 ®OOO 6 ®G®OO 26 Unit 15] Listening Test Part 1Learn by doing: Three in a row game ‘To win this game you must make a line of three pictures in a row. Choose a picture and say the number. Your partner will read a sentence and you must say if itis correct or wrong (and explain why). if you are right, you get the square, ‘Take tums until you have a winner. Student A: Look at Activity file 15a on page 164, Student B: Look at Activity file 15b on page 167. Further study Choose two pictures from C above, and write Part 4 type statements (one correct answer, three that are close but wrong) to test on your classmates in the next lesson. The incorrect answers should include some correct SVO words and at least one wrong one. Go to word list and quiz page 180, Unit 15| Listening Test Part 1 87ing Test Question-Response “Test tip 1 Language building: Be familiar with time and location ‘Answers to time marker words ‘and location ‘qaeatons ona as A. The table below contains sentences that answer different time and location ‘common marker questions. Common marker words are shown in bold. words Being familiar with the prepositions and other words ‘a We will be finished in February. ‘commen to these ‘Match each answer to the correct question type. The first one is done for you. Soosalian b It's at Eastern State University, on the 3rd floor. yeu choose the 1 Where/Directions? b- _¢ he’s been working here for several morths. SE Te 4. Down the hall, turn loft and it’s just across from the cafetera. 2 How long? e The package was delivered about an hour ago. f They ve been in the meeting since 6:00. 6 To Florida, as usual. 3 When? fh Ive had it about a month. 1 On Tuesday July 7th, at 1:00. “Testip J It'sin the refrigerator, behind the vegetables. ‘The comect answer may use very short B_ Some questions do not have obvious time or location marker words. Write in the or indetinte space whether the answer is for “Where/Directions”, “How long”, or “When” answers questions. The first one is done for you. Listen for these and decide what kind of 1 Where / Directions? Bertin ‘question they coutd ansver. 2 It could take all night. 3 Sorry, I'm not from around here. 4 Bermuda again. | can't wait! 5 hasn't arrived yet. HTESERBINI 0 cow isten to four answer choices, and for each one mark whether its a Leam to identify “Where/Directions”, “When” or “How long” question. After the recording, ‘questions about compare your answers with a partner. tocation = Unually they invonve 1 Where/Directions? [_] When? How long? the word where, but 2. (1) Where/Directions? ["] when?) How tong? othe: words can a0 [ o lee taaa 3. [1] Where/Directions? ["] when? [1] How long? asking for actions 4. [] Where/Directions? ] when?) How long? toa plece. 88 Unit 16] Listening Test Part 2GESHGMN 2 Test tactic: Identify and answer time and location questions "Whore" questions. cantemscinnes A For each question below, mark whether itis a “Whore”, “Directions", “When’ or hhave a “Directions” “How long” question. The first one is done for you. savers. : 4. Excuse me. Where are the stairs? _(A) Go out this door and walk around Lsten careful for this. D weet Be conen ‘Test tip A Directions? (6) They're away on business. rr OD Whene (©) It’s not polite to stare. “When” questions C1 How tong? Dewient Teeae 2. When did they cancel the order? (A) Back in March, | think, ‘the phrases: O Where? (B) Yes, they were ordered to do it. ae o O Directions? (C) | really think we nave to cancel it. What time... CO When? (How tong? 3. How long did you have to wait? (A) Yes, itis very long. OO were? (8) | was waiting for it on Tuesday. CO Directions? (©) Not as long as | expected, CO When? 1 How tong? 4. Do you know where my keys are? —_(A) Yes, it's the wrong key. OO Where? (8) In the drawor, as usual. Ol Directions? (©) They went out. pees CO when? list O Fow tong? Listen for 5. Doyou know of a good cleaner () I think it’s not so clean. fooation near here? (8) | prefer a different cleaner. questions, Cl Where? (C) There's one on Bank Street. decide the type CO Directions? ‘and listen for the Fl wnene appropriate answer. 1 How tong? @ Listen formmarker {8 Now listen and choose the best answers for each question. Be careful ofthe inion istractors noted in activity 1. questions. Follow up: Compare your answers with a partner, Wniesataaciing 3 Tactic practice natural Engiish ; Is raeescae Use the tactics you have practiced for the next five questions. English, sounds are sometimes m33e changed, combines S and dropped. Listen 3 @® to these sentences 4 ®8 0 sspoken naturally 5 ®®@O and writin the mssing words, Follow up: Discuss with @ partner which answers you chose and why. wove paper HeRt?) OY Understanding natural English taxi coming? Unit 16| Listening Test Part2 89© Mini-test A Now apply the Test tactics at the actual test speed with questions 1-12. You will have 5 seconds at the end of each item to make your choice. You must then be ready to listen to the next question. 1 ®@®OQ 7 @@O 2 ®OO & ®HO 3 ®@®O 29 ®HO 4 O@8O 2 ABO 5 ABO Nn ABO 6 ®®O LV ABO eo Learn by doing: Time and location questions A Look at the model conversation below. Use the words on the right to complete the conversation, ‘A: Where do you live, Ken? | lived in Georgetown with my family Be RIENENOW vss just after university ‘A; Oh yeah? How long have you lived there? V'm living in Hamilton E Oh, MOHED THEE rare or about 5 years A: Really? Where did you live before? B ... B_ Now make a similar conversation with a partnor, using the questionnaire below. ‘Add some more questions of your own. Interview your partner Where do you live? How long have you lived there? Where did you live before? How long does it take you to come to class? Where do you think is the best place to eat around here? If you could take a holiday anywhere in this country, where would you go? How long would you like to stay there? What time of year do you think would be best to go? What other country would you most like to visit? How long have you been studying for the TOEIC test? When do you think you will be able to get the score you want? Q Further study Think of 2 famous person and write two “Where”, two “When’, and two “How long” questions you could ask them. Then write the answers you think they would give. In the nest class read the answers you wrote to see if your partner can guess the questions you asked and the famous person you chose. Go to word list and quiz page 181. Unit 16| Listening Test Part 2Balinese Tae) Conversations (RSCHPM «1. Language building: Brainstorm vocabulary for locations, ‘Sometimes the activities and occupations Senter anaes oct A. Toreach ofthe falling choose te word onthe githet west rete exch answer choice, then add two more words for each answer choice. The first word is passage Before the listening, one or you. think of other words. 4. Whore is the man? rolated to the answer choices and rot listen to infer the (A) Ata hotel room general meaning. track (8) Ata car rental agency bed . stadium (©) Ata train station rail fans cor (0)At a sports event licens Follow up: Compare your list with a partner. Then think of another common place and brainstorm three related words. Say your words to your partner and see if they can guess the location. 2. What is the first man doing? tabe (A) Moking.a hotel reservation eae (B) Getting married room : dinner (©) Borrowing a book , from the library brary card vacancies novel dress Follow up: Compare your list with your partner. Then think of another common activity and brainstorm three related words. Say your words to your partner and see if they ‘can guess the activity. 3. What is the man’s job? (A) A delivery man cae (6) A musician Gea (©) A banker eee) (0) A salesman eo Unit 17 | Listening Test Part3 91‘Some questions Clearly ask you to infer things about the situation Look for commen Inference markers: What can be seig/implied/ Inferred ..? and listen for reteted information in the recording. Follow up: Compare your list wth your partner. Then think of another common job and brainstorm three related words. Say your words to your partner and see if they can guess the job. (08 Now listen to the three conversations and choose the correct answer to each question. After each one, circle the word{s) on the lists in A that helped you find the answer. 358 2 Test tactic: Identify inference markers Look at the three common inference questions in bold. Read the conversation below, choose the correct answer and underline the words in the tapescript that tell you itis correct. 1. What can be said about the weather? (A) Itis raining, (8) Its warmer than Arizona. (©) Ithas no effect on transportation. (0) Itis sunry. 2. Where most likely are the speakers? (A) They are in a restaurant. (8) They are waiting at a bus stop. (©) They are at work, (0) They are in a tani. ‘3. What is implied about the woman? (A) She often walks to work, (8) She used to live in another city. (C) She dislikes her job. (0) She is often tate. Follow up: Compare the words that you have underlined with a partner and discuss your answers. 92 Unit 17| Listening Test Part 3cere 3 Tactic practice uss Use the tactics you have practiced for the next six questions, Before each passage begins, use the time to a) predict the context and b) think of other ways to say the Think of other words related to the answer choices before listening. Look for common inference markers and listen for related information. Understanding ‘natural English In natural spoken ‘sounds are ‘changed, combined ‘and dropped. Listen 10 these sentences ‘spoken naturally ‘and write in the missing words. That's what we were expect. You've always, Work overseas. ‘answer choices with a partner. 1. Where are the speakers? (A) Ina library (6) Ina book store (©) Ina music store (0) In a gift shop 2. What is the woman doing? (A) Recording a cD (B) Looking for a present (©) Taking an order (0) Paying for something 3. What does the man imply? {A) The item is in stock. (B) The item will arive very soon, (©) The item is extremely rare. (0) The item is popular. a ©O 4 ) 23808 § SOB 3 @ABOO 6 ™GHOO © Understanding natural English oe Mini-test O Now practice whet you have learnt at the actual test speed with questions 1-12. What are the speakers doing? (A) Watching the news (8) Going overseas (C) Looking at a job ad (0) Planning a holiday What can be inferred about the speakers’ relationship? (A) They have known each other fora time. (8) They have just met. {C) They work together. (D) They live together. What does the man imply? (A) He is desperate to work overseas. (8) He wants to go on holiday. (C) He has enough money to live fora walle. (0) He would like to get a new place. Use any time availabe to skim the questions and answer choices before the first listening starts. When you finish answering the questions about one conversation, immediately start previewing the questions for the next corversation. 4. What has the man heard about Kingston? (A) Itis an interesting place. (©) Itis very sunny there. (C) Itis usually crowded. (0) It has many festivals. 2. What does the woman say about her trip? (A) It was relaxing. (8) It was more expensive than she had anticipated. (C) Itwas exciting. {D) It was different from what she had expected. 3. Where was the woman's hotel located? (A) Next to the airport (6) Inthe carnival area (C) Outside of the town (0) Near the beach 4. Where does the conversation probably take place? (A) Ina benk (B) Ina department store (C) Ina restourant (0) Ina doctor's office Unit 17| Listening Test Part3 935. What is the problem? 9, What is the man’s concern? (A) The man misundorstands a sign. {A) His team will not finish on time. (8) Abill hes been calculated incorrectly. _—_(B) He does not understand an (C) The man cannot pay the bill. assignment. (0) The sale has not startea yet. (©) His team cannot work on other projects. 6. Until what time was the offer available? (0) He disagrees with his team (A) 1:15, ‘members. (B) 1:30 (© 200 40. Who most likely isthe man? (0) 230 (A) A truck driver (B) A gardener 7. What are the speakers mainly (©) Atepairperson eiscussing? (D) A car salesperson £ 888s (A) A sports team echeweakee wath |. How much time does the man ASS OD (8) A business meeting Lael rnetg 4 ®© OO ae (A) One nour 5 ® 8 © © (0) A building design (wo hows £ 8 e 8 8. What is scheduled to happen on (C) Wo and a hetf hours 8 8 © Toad? . (0) More than three hours 2 ®@0©O0 (A) A new project will begin. be 1 @®OHOO (B) An important game will be played. be Wer are thie SHeatere? a S g @ 2 (©) Ateam will make a presentation. (A Aba factory ae (D) A report will be sent out. (8) Ata garage (C) At a gardening store (0) Ata home oe Learn by doing ‘Student A: Look at Activity tle 17a on page 163. ‘Student B: Look at Activity file 17b on page 165. Take turns to read one of the sentences from your file to your partner. They must say ‘the job, location OR activity from the lists that best matches the sentence. Jobs Locations: Aetivties office worker restaurant buying clothes shoe salesman art museum talking about a movie teacher supermarket changing an appointment train conductor ‘sports club asking for directions: Follow up: Now choose a job, location or activity and make up your own sentences to test your partner. © Farther study Think of a common job, location and an activity and write a short conversation. In the next class read your conversation and see if the other students can guess the job, location and activity you chose. Go to word list and quiz page 182. 94 Unit 17| Listening Test Part 3Listening Test Part 4 Alc @ Focus: Becoming familiar with re-statements Being aware of questions involving numbers and quantities Bbuun Numbers and quantities are a commonly tested feature in the TOEIC test. The tactics in this section will help you to pick out the correct answers when dealing with Part 4 ané other listening paris of the test. (TSE 1. Language building: Re-statements of key vocabulary ‘The corect answer ‘Ghoicn orton ses, A Look at the three questions with just the correct answer choice. Circle the words in ‘itfetent words from the tapescript which repeat the same or a similar meaning to the words in the ‘what you will hear answer choice, Be aware ofthis and 4. Where is the announcement made? listen for meaning, fot just the key (A) At an annual convention words. 2. Which of the following is NOT true about Or. Abrahams? (8) He has fewer than three qualifications, po 3. Wratwil Dr. Abrahams co toro? see retten: (©) Tako part in a seminar ‘questions sometimes appeat pee ce Tops focus ‘Our final speaker today was also our guest presenter at last year’s conference. Fouls on tie Dr. Harel Abrahams is perhaps best known for his bestselling work “Meeting jestons in order. Business Challenges”, but his area of expertise extends far beyond the topics au When you noar the dealt with in that book. answer, markit and A graduate of Yale University, with three graduate degrees to his name, ne Is the move on current chair of Economics at McGuire University, and we are delighted that he Henrsaistaty has agreed to speak to us once more. As well as today's lecture, Dr. Abrahams. has kindly agreed to join tomorrow's roundtable discussion, which | am sure you will all be keen to attend. ‘So, without further ado, to speak on “Small Companies and Macro Economics", a let me present Dr. Harel Abrahams. uctton poking © 9B Nowiisten to three sets of sentences and mark the answer choice that is closest eaberant in meaning quantity 1. Part of the shipment was damaged. Oa O8 Oc od crtutynoe 2. They started the job a month ago Oa Oe Oe watts asking 3. Mr. Holmes has been a huge help to the team. Oa Os Oc then quichy read i then quay ad Follow up: Compare your answers with a partner. When yeu hear one eee 2 Test tactic: Choosing the correct number/quantity answer whether it answers ‘A. Underine the key words in the question below, then quickly read the answer choices. he question or not waa 1. How many boats will join the event? (A) 44 (8) 47} 35 (D) 70 Unit 18| Listening Test Part4 95(Testtip B Scan the following tapescript for the numbers in 1 A-D on page 95. When you find Geeewwotaand ‘one, decide if it answers the question or not. Remember, the words in the paca a ‘question and the tapescript may be different even if the meaning is the same. distracts in ‘numbers encing in -teen or-ty Tapescript Exaraple: 15 sounds The Jamestown boat race starts Saturday aftemoon at 14 hundred hours, that's we30. 2 nm, of course. With 70 racing beats competing this year for 3500 dollars in prizes, this is sure to be one of the sailing events of the seeson. ‘Spectators should try 6% C Underiine the key words in the question below. Now listen to the rest of the ‘tapescript and choose the best answer. 2. How many salvaged items are on display? (a) 19 (8) 90 (© 150 (0) 200 3 Tactic practice Cia Use the tactics you have practiced for the next three questions. Before the start of @ Listen for words each question a) predict the content and b) where possible, think of other ways to sey wath the same the key words or phrases. meaning as the aanbier chaloes, 4. How many people are requested to attend the conference? Z Listen for (A) One rhumbers noted in (2) Two the arswer (c) Three choices and (0) Four decide ifthese ie 2. How long does the conference last? question or not. (A) A couple of hours D Be careful of (8) One afternoon similarsounding (©) All day Saturday number sound (0) Two days atracters ee 3. How much time off can volunteers expect? 4a: (A) About an hour aon (8) About four hours information CA questions to Ader come in the same (0) Two days order they appear in the answer 3 ® © S 3 choices. 3 ®®HOD ©] understanding natural English In natural spoken English, sounds are sometimes changed, combined and dropped. Listen to these sentences spoken naturally and write in the missing words. | won't be able to make both... conference. SE's nn OP Gesigners, 96 Unit 18 | Listening Test Part 4© Mini-test a Now practice what you have learnt at the actual test speed with questions 1-12. Use any time avaliable to skim the questions and answer choices before the first listening starts. When you finish answering the questions about one talk, immediately start previewing the questions for the next talk. BEBoovousune |SPODOOHGODDSOO) |GBEEQGHOBSE@G) GHEGOOOOHEGOO) GHSGOSOGHSGES) 1 What type of movie is Indigo Heart? (A) A romance (8) Acomesy (C) A mystery (0) Adrama 2. Which movie features Deborah Lege? (A) Monterrey (B) Long Vacation (C) Phantom Knight (D) Indigo Heart 3. According to the announcement, how can someone reserve ticket? (A) By using an online service (B) By calling the ticket office (C) By stopping by the theater in advance (D) By sending an e-mail 4, What does Elvira Kaur do? (A) She is a fashion designer. (B) She decorates houses. (C) She is a student. (D) She writes books. 5, What happened to Ms. Kaur in September? (A) She graduated from college. (B) She joined the company. (©) She was promoted. (0) She won an award. 6. What is the topic of Ms. Kaurs talk? (A) Her fashion designs (8) Next year's sales target (C) Her academic background (0) Plans for her group 7. Where 's this announcement most likely taking place? (A) In a university library (B) Ata department store counter {(C) In a company meeting room (0) In a restaurant dining room & What comes in six colors? (A) The spring catalog (8) The Clam Case (C) The Ministeamer (0) The Kitchen Friend 9. What is stated about the Mini- Steamer? (A) tis intended for travelers. {B) tis waterproof. (©) tis poputar with students. (0) Itis useful in the kitchen 40. What is being sold? (A) Exercise equipment (8) Atraining video (©) Afitness club (0) An exercise book 14. What is special about this product? (A) Itadjusts easily. (8) Itis expensive. (C) Itean be moved quickly. (0) Itfits in a small space. 12, What are customers offered if they place an order now? (A) An instruction manual (8) Free celivery (©) Avideo (0) Adiscount Unit 18 | Listening Test Part4 97o Learn by doing: Introducing people ‘A Look at the speech below describing Bill Gates. With a partner write down the questions you would need to ask to get the information that is underlined in the text. Examples Bill Gates - May I have your name, please? famous for being the head of the computer company Microsoft ~ What are you famous for? Today | would like to give you some background on Bill Gates. Although he is quite famous for being the head of the computer company Microsoft that is not wat | am going to talk about today. Born on Oct. 28, 1955, Bill grew up in Seattle, Washington with his two sisters. His father, William H. Gates Il, was a Seattle attorney while his late mother, Mary Gates, was @ schootteacher. 1h 1973, Gates entered Harvard University, where he developed a computer operating system. This interest in computers continues to this day. Apart from computers Bill enjoys reading, and playing golf and bridge. B Interview your partner using the questions you wrote. Note their answers and make similar speech, then write two or three questions about it. Follow up: Test ancther group of students with your speech and questions. oO Further study Write a similar short biography about someone in your family or a famous person. Write two questions and answer choices to test your classmates in the next lesson, Go to word list and quiz page 182. 98 Unit 18] Listening Test Part 4Reading Test laa) Incomplete Sentences as ‘L Test tactic: Noun and verb suffixes Laerakegorern [A The words below feature some of the most common suffixes used with nouns and suffixes can help you verbs, For each word decide whether it is a noun or a verb. ad cooperation [JN C]v simplify [IN Cly security CNDIv Questions that criticize Ln Civ quickness LIN L)V widen Univ Fequke youto Steck partnership CIN activate assistonee CIN Liv so eocrorien department [JN LIV celebration [JN CIV realize = LINLIV eae een Leoring B_ Now look at the list of suffixes and mark whether each is a noun or verb suffix. to recognize noun = : ang ver sues wil stion/-sion — Finoun | verbs 4se/ize [noun [iverb eeu en [noun verb ity [Gnoun Liver -ness [noun vert cate [inoun [verb ify noun CO verb oment [Jnoun || verb ship Cnoun [| verb -ance/ence | /noun verb © For each sentence below, first decide if it requires a noun or verb, then choose the best word of the correct type to fill in the blank. investigation identify elevate ——repetitiveness criticize document internship renovate dependence —soften The stockholders have called for a(n)... to find out where the money went. Newspapers are starting to ..... the prime minister's actions. Doing a(n) .... 1S @ good way for students to get work experience. RoONeE Miller Manufacturing's ...... on one supplier caused serious problems when that company went bankrupt. 5. A-consultant was hired to... the company’s main weaknesses and suggest solutions. 6. Bill realized he had forgotten to bring a key..... to the meeting. 7. The company spent millions to...... its main office in order to impress its customers. 8. The sculptor intended to...... the statue by placing it on @ pedestal so that People could see it more easily. © Many people disiike the ..... of working on a factory assembly line. 10. Cyclists often use special pads to the seat for long-distance rides. Unit 19| Reading Test Part 5 99(SSM 2 test tactic: Use prefixes to help decide the best answer Being able to guess the meaning ot A Look at the list of some of the most common prefixes below. Match the prefix "unknown words is to the meaning on the right. The first one is done for you. important fr alt parts of the test Adis- discomfort (n), discontinue (v) (Ja badly or wrongly Leaming common un unable (adj), unfasten (v) prefixes can help non. non fiction (ad)), non-political (ad) mnie Imm /te/e inconvenient (ad) eget (ad) (Db sor don't know = 2co co-founder (n), cooperate (v) [le between 3. sub- ‘submarine (n), subsection (n), [14 joint or together 4. inter- interaction (n), international (adj) Te egein or back 5.re- reorganization (n), review (v/n) A it betow, under 6.over ‘overwork (v), overpriced (ad) 7. mis: mislead (v), misunderstanding (n) “1 too much B_ Now use your understanding of prefixes to help you choose the best word to ‘complete each sentence. 4. The company’s bid was rejected because the quality of their work was a misheard 2. Jake Thomson and Phil Greene .. the project, each looking after one team. b disconnect 3. There is a(n) in each room to allow all the staff to communicate easily, even between different unwrap floors. 4. A plumber was called to from the pipe. After | retumed from the shop, | reali for my new radio. 6. The woman thought she had ........«. the clerk f overpaid when he told her the price of the room. the blockage impatient \d Vad e 7. He didn’t pay his phone bill so they came to & remove ssessmones HIS HINO, 8. The glass was so fragile that it broke even before oe caoe we had a chance to it 9. Loften get very when lam ina hurry. 40. Since the gift had been bought on sale J IRWAS vse . if there is heavy traffic 100 Unit 19| Reading Test Part 53 Tactic practice Use the tects you have practiced to answer the following questions ‘common 1. The two presidents maintained a 4. The machine could become prefixes can (108 sun Gespite their rival dangerous if i is . help you guess Businesses. (A) circumscribed thomesting of (A) friendly (6) restrung y ta {5):friend (©) dismantled ( (©) friendship . beaming Sota (0) mishandled commen 5. He transferred from the parent suffixes can 2. Efforts were made to vn. train ‘company to one of its smaller help you to track width across Europe in the (A) partnerships Identity nouns late twentieth century. Ce eeuiares and verbs, (A) standard (©) conglomerates (©) standards (0) multinationals (©) standardization 6. To resolve their differences, they (0) standardize employed an ........ to deal with the 3. The program seems easy to use, but two sides. the interface needs to Be vara. (A) investigation (A) simplified (8) intermediary (8) simply (0) assistance (©) simplest (D) advice (0) simplification eo Mini-test Now apply what you have learnt at the actual test speed with questions 1-12, Recommended Time: 6 minutes (or less) Try using the 2-pass method to help you make the most of the time available. Try to spend no more than about 30 seconds on each item. If you don't know the answer, ‘guess and move on. 41. The addition of steel girders was 3. Itis essential to... fully on the designed to........ the roof support operation of the machinery in order beams. to avoid accidents. (A) strong, (A) concentration (B) strongly (8) concentrating (©) strength (©) concentrate (0) strengthen (0) concentrates 2, Disagreements OVEr Ne wena Of 4, He was known in the business for the design eventually led to a court his sommes attitude and astute case. business sense. (A) own (A) positive (8) ownership (8) internal (©) owning (C) preventative (D) ownea (O) artificial ’ Unit 19| Reading Test PartS 101102 5. The public's ....... to the advertising campaign was very ‘encouraging. (A) reaction (8) suggestion (C} interjection (D) submission 6. Visitors to this part of the facilities must show proper... (A) identity (B) identity (C) identification (O) identifying J. PANS 10 vronone the highway from four to six lanes were biocked by ‘the local government. (A) wide (8) width (C) widely (0) widen 8. The meeting will have to be toa later date. (A) arranged (8) rescheduled (©) planned (©) prepared Unit 19 Reading Test Part 5 9. 8 at. Your free six-month ....on.to Word Of The Day includes online definitions and pronunciation clues. (A) prescription (8) subscription (©) cesignation (0) participation ‘Smart travelers research the prices of local hotels to ensure that they do not... when traveling abroad, (A) pay (®) repay (©) underpay (0) overpay Gift giving is considered standard amongst hosts, and guests should F001 NO evn. t0 return the favor. (A) oblige (6) obliged (0) obliges (0) obligation TaX wncons IS available for those earning less than the statutory minimum who have dependents. (A) refund () relief (©) identification (D) awareness@ Vocabulary practice Use the following words to complete the crossword puzzle below. Two have deen done for you. devastate interaction overstocked literacy impatient mistesd uncompromising discontinue criticize obligation renovate intermediary Actoss Down 1. Showing no willingness to reduce their 2. To cause somebody to have a demands or back down false opinion or belief 3. Having too much of a product or item 4, To stop doing something 6. An inability to read and write 5. Something that must be done 7. Somebody who carries messages to ty because of legal or moral duty to bring about agreement 6. Activity taking place between 8. To seriously damage or destroy SHO oF more people oF things 9. Upset or annoyed at having to wait 10. To complain about something you think. is wrong, 14. To make something like new again Pulw]cfofmlrlelo]m] ifs]ila I 3 eS 7 = & p = d A Zi D 3 ° 0 Fry Go to word list and quiz page 183. Unit 19| Reading Test Part 103unit o The sentence gives ‘cues to the correct future form Look for future time markers lke next, tomorrow, upcoming, etc..t0 Indicate that a future form may be requires, Reading Test ea as) Text Completion ‘L_ Language building: Ways of talking about the future A Look at some common ways of talking about the future forms shown in the examples bolow. Wil/be going to ~ plus base verb form Present continuous ~ am/is/are Examples plus verb + sing Are you going to work on Saturday? Examples They are going to buy the parts in I'm mesting the chairman at 3:00, Australia. ‘Mr Bellis not coming to Paris noxt Do you think they will accept the offer? week, They will not attend the presentation Are they bringing the documents? tomorrow. 8 Complete the sentences using the correct form of the verb. A Will they nnn (Send) Us the agenda? 2. 1am nnn (discus) the contract with them at the upcoming meeting. 3. Iam going to 4. | promise that | will. 5. He Is not.. (see) him at next May's sales meeting. +» (Send) the invoices to you by the end of the week. (take) the samples to the customer. 6. Why aren't they going to (meet) the schedule? Follow up: Now write two sentences about yourself: one sentence using wil/going to and one sentence using the present continuous. You could write about a job, studies, holidays, travel, or other pians. Compare your sentences with a partner. 104 Unit 20| Reading Test Part 6(TSS 2 test tactic: Look for clues to help you choose the correct The sentence gves ches tote cect perfect form Bartect forte ‘A Look at the forms shown in the examples below. Look for time markers lke how long. ever, since, Perfect simple (present/past) Perfect continuous (present/past) etc... to indicate that ~ has/have/had + pest perticiple ~ has/have/had been + verb + -ing ‘perfect form may Examples Exemples be required. Have you ever worked in Asia? They have been discussing the plans for ‘She hasn't seen the new outlines yet. ‘more than three hours. ‘problem He had not been paying the soles statt ———— Coenen vt 8 Choose the correct form of the verb to complete the sentences. 4. How long have you.......... by your present. (a) been employed company? (b) being employed (c) employed (be employes 2. Bill has been ....... in Belgium since 1904. (@) worked (0) works (©) working (d) work 3. The interviewer had already been for (a) wait an hour when she arrived. (b) waits (c) waited (@) waiting 4, We had not......... a chance to meet the new (@) having director before the conference. (b) have (¢) had (@) been having Follow up: Now write two sentences about yourself: one sentence using the perfect, ‘simple and one sentence using the perfect continuous. Compare your sentences with a partner. Unit 20| Reading Test Part$ 10520 cert ned D Watch for word clues of future forms. © Watch for word clues of perfost forms. Z Read the other sentences in the text to help you to find out when the action happens. 3 Tactic practice Use the tactics you have practiced to complete the following. For each answer underline the words that helped you and compare your answer with a partner. Questions 1-3 refer to the following letter. Dear Mr. Blackburn, |1am writing about the position in the accounting department that we spoke about last month, As you know |. to work for a year before returning to school 1. (A) was planned (8) had been planning (C) will plan (0) had been planned to finish my masters course. ‘Since we spoke, my situation has changed. | am now .. to start my course 2. (A) intend (B) intended (©) have intended (©) intending this coming September, which means that unfortunately | will have to refuse your offer of a job for the coming year. ‘hope this will not cause you any inconvenience. | would lixe to take this opportunity to thank you for your support in the past two years. Without your help | would not... + able to gain such valuable experience in accounting. 3. (A) be (B) been (©) have been (0) being ‘Thank you again for your offer and all your help. Sincerely, brad Jentins 106 Unit 20] Reading Test Part 6eo Mini-test Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 9 minutes (or less) Try using the 2-pass method to help you make the most of the time available. Try to spend no more than about 30-45 seconds on each item. If you dor't know the ‘answer, guess and move on, Questions 1-3 refer to the following article, Problems at Beeton Steel Beeton Steel Company announced today that they will be 1. (A) close (©) closed (©) have closed (©) closing Miltown plant at the end of this year. John Leighton, a spokesman for Beton, reported that costs at the facilty had been rising for some time and that atlempts to inorease profitability and reduce costs 2. (A) had failed (8) will fa (©) fails (0) could have failed Union officials have expressed concern for the workers employed at the facil, Up to 2,000 employees Could lose thelr JODS .vannmnn. the company changes 3. (A) after (®) when (©) unless Or their its decision. <> Unit 20| Reading Test Part6 107,Questions 4-6 refer to the following article. The classical music event of the season! Fans of classical music are in for a rare treat in December. The famed Dusseldorf Chamber Orchestra .. one-night performance of Handel’s Xerxes at 4. (A) has given (8) gave (C) will be giving (0) gives the Rondel Theatre. The DCO is touring North America trom October until the New Year, and we are very lucky that they ‘a stop in our city. 5. (A) make (®@) tomake (©) have made (0) will make This is likely to be the last tour for famed conductor Vasily Krampisiein, as he has announced his retirement, be sure not to miss this 6. (A) but ) howover (C) as 0) so ‘once-in-e-lifetime opportunity. 108 Unit 20| Reading Test Part 6Questions 7-9 refer to the following memo. Memorandum PolWille PAWS subscribers From: Alice Dodds, PAWS President Subject: PAWS Fundraiser The Pollvile Animal Welfare Society would like to inform you about an annual fundraising dinner in Pollille next month. For over 25 years PAWS + protected, and provided a home for thousands of anima's, 7. (A) had been rescuing ®) rescues (©) will rescue (D) has rescued in distress in Poliville and surrounding Duxham county. te Through this event we are hoping to raise $4500 to provide a new roo! nem RW animal shelter and to build @ new fence around the livestock yard. held in the Poltvile Community Hal. 9. (A) will be @) was (©) has been (0) had been “The tickets are $25 and may be purchased in all local stores from next Monday. > Unit 20] Reading Test Part6 109Questions 10-12 refer to the following memo. Memorandum 2:30 p.m. Workshop on Elementary Bookkeeping ‘Due to unforeseen circumstances the presenter of this workshop is unable to attend the conference today. Therefore please note that the workshop 10. (A) rescheduled (8) will reschedule (C) has been rescheduled (0) will have been rescheduled Instead, it . . taking place on Wednesday morning at 10:45 in room G11. 41. (A) will be (©) has been (©) haa (0) was This information will ...be posted on the notice boards in the foyer. 12. (A) then (@) nevertheless (©) however (0) also 110 Unit 20| Reading Test Part 6e Grammar practice Match each sentence beginning on the left with the most appropriate ending on the right. The first one is done for you, 1. The annual conference has (11... ask for increased taxes on foreign been .. livestock imports. 2. The famed musician announced | we hope it will be delivered by Monday. that he is. The agricultural board announced that they will. will change the cargo invoices and send them to us next week. 4. Although Kenji had read the word before, he had ... 5. The shipment has been delayed «=. Boing to refuse the multi-million dollar recording contract. but .. (1. going to teave alt ner money to 6. | spoke to the shipping agent and worthy charities. oie (J... we will not be able to complete 7. The accountant’s report shows: the project. that unless we reduce 7 i pons {1 .. canceled this year due to lack of funding. 8. The wealthy businesswoman _ decided that she was... (1. never heard it pronounced. Follow up: Now make three true statements about your future to a partner. Examples After this lesson | am going to have lunch. ‘Next summer Ill fly to Florida for a vacation. Farther study True or false Q A Make three sentences about the most interesting things you have done. ‘Two should be true, one should be false. Examples have tried scuba diving. Uhave ridden an elephant. I have slept in the Sahara desert, Tell a partner and see if they can guess which one is false! B_ Now make three sentences (two true, one false) about things you plan to do in the future and play the same game. Go to word list and quiz pege 184. Unit 20| Reading Test Part 6 11121 ® Reading Test Part 7 Reading Comprehension “Testtip 1 Test tactic: Pick out key ideas, eliminate incorrect answers Leave ‘NOT ‘questions to last Answering the other ‘questions may help you to answer "NOT* ‘questions or to know weer in the passage find the answer. For “NOT” questions, use what you've learnt doing the easier questions Doing the other ‘questions should help you to answer these questions. If ‘ot, skim the ‘passage to confirm the mast likely anewer choiee. To ‘Simulate this, tak © uses a text that was ‘also used in Units 7 and 14, in tum ‘A. Underline the key words in the question and each answer choice. The question is done for you. 4. Which of the following is NOT true about the refund policy? (A) You must return your poo! pass if you want a refund. (8) Cancelations will be accepted for medical reasons. (©) Crecit card customers will not receive refund checks. (0) You must inform your instructor when leaving the course. BI you know the answer (based upon the questions you answered about this text in Units 7 and 14), mark itaand move on. If not, cross out the letter of any of the ‘answer choices above that you feel are wrong. © For each of the remaining answer choices, skim the text below to find words with the same meaning. Eliminate all these options and choose the remaining answer. ‘Summer program refund policy The effective date of the withdrawal/cancelation is the date the withdrawal notice is, Teceved by the center, regardless of the date the participant stopped attending the class, Withdrawal requests from all registered courses must be made before the second class 15 held. if the request is received 5 business days prior to the first class, the amount refunded will be the full amount, less the refund administration fee ($25.00). If the request is received after the first class, but before the second class, the amount refunded wil be the full amount, less the cost of the first class and less the administration fee ($25.00). From the second lesson onwards, no refunds/credits will be issued, If there is a medical reason for the request, a doctor's note must be received prior to the mid-point of the program. Refunds for sports and fitness programs will NOT be processed until ALL gym and pool passes have been returned. Please note that advising an instructor or not attending a program will not constitute 6 notice of with¢rawal Cash/check remittances will be refunded by check. Please allow our office 4 to 6 weeks. to process your refund. Credit card refunds will go back on the original card. 112 Unit 21| Reading Test Part 7Eliminate incorrect answer choices and choose what's left Ignore options with similar mearings in the passage (you ‘eed tofind the one that is NOT tre) The option you can’t find is the correct D For each of the following, choose the option which does NOT have the same. meaning as the original phrase. 4. Pets are not allowed in this establishment Animals prohibited from entry No dogs or cats allowed 2. No refunds for opened goods oa oce All products come with an unconditional money-back guarantee Exchange only, on unopened products Fist price all ages Senior citizens get special rates Reduced prices for older people 3. Discounts for seniors: oon o 2 Test tactic: Name, number, date, and time questions A Underline the key words in the question. 4. Atwhat time will Dr. Lee catch a plane? (A) 14:30 am. (©) 8:30 rm (8) 3:00 pm, (0) 9:00 pm, B Scan the passage to find the first answer choice. Decide if it refers to the same ‘event or a different one. Continue until you have found the correct answer. From: [email protected] To: [email protected] Date: Feb 17 ‘Subject: Dr. Lee's visit John, here is the outline for Dr. Lee's visit. You will meet Dr. Lee at the airport on Monday night at 8:90 and drive him to the hotel. The next day Tuesday, just after breakfast, we will bring him to the senior staff meeting, which is set for 11:30. We aim to have the conference call with the Zurich laboratories from 3:00, but we may have to reschedule it if the ‘Swiss team are delayed. Wednesday will be taken up with touring the plant and the research building. ‘That should leave Dr. Lee enough time to interview the team leaders on Thursday before his fight back to Singapore at 9:00 on Friday evening, Owners are responsible for their pets’ behavior Goods must be returned in a sealed condition, Time is very tight on this visit end it is important that things go smoothly. Please ensure that all arrangements are made at your end. Malecln © Use the same tactics for the question below. 2. When is Dr, Lee scheduled to have a conference call? (A) On Monday night (8) On Tuesday moming (©) On Tuesday afternoon (0) On Friday afternoon Follow up: Confirm your answers with a partner. Unit 21| Reading Test Part 7 1133 Tactic practice: Name, number, date, time and “NOT” questions I eaneenor™ Use the tactics you have practiced to answer questions 1-3. questions to Questions 4-3 refer to the following e-mail last. Zuse what From: Alison Lockwood you've learnt To: [email protected] doing the Date: 29 May 20—, 3:90 rim, easier ‘Subject: Julia's Party questions. ee ZEiminate Hi Susan, Incorrect Just a quick note to remind you we really nead to organize Julla’s party as soon as answers and possible. Her birthday is on 10 June, but she's not working that day so | thought we ‘choose what's ‘could have it on her first day back, 11 June. This might be a good day to have it as left. ‘everyone in the section is working an early shift that day. That means they will finish at 5 ram, 80 there should be plenty of time to got to the restaurant for a 6:30 start ... ‘what do you think? I"ve already spoken to the manager about it all. He says it's fine, but just needs to get the numbers by Friday so he can organize the food. | think we should book for around 12-15 people ... is that OK? Let me know what you think, Ali 1, What is NOT true? (A) The party will be held in a restaurant. (®) Alison is writing to Susan about ¢ party. (©) A party is being planned. (0) Between 10 and 15 people are expected. 2. At what time will the party start? (@) 12:15 ew, (©) 3340m. (©) 5:00 Pa, (0) 6:30 pm. 3. When will the party be held? (A) On May 29 (8) On June 10 (©) On June 44 (0) On December 15 114 Unit 21] Reading Test Part 7e Mini-test Now apply what you have learnt at the actual test speed with questions 1-10, Recommended Time: 12 minutes (or less) ‘Try to spend no more than about 60 seconds on each item; if you don't know the ‘answer, guess and move on. If you have time at the end review ary answers you weren't sure about. Questions 4-3 refer to the following memo. Memorandum To: Allstaff From: Dave Perrett Re: Trip to Breakout Adventure Center ‘As promised, here's the revised schedule for next week’s activities. I've spoken to the staff at the center and they've agreed that the changes can be made at no cost. See you ail bright and early on Monday morning in the staff parking lot. (Please be there by 8:00 AW. as the bus will depart promptly at 8:15.) Date Time Activity Place Mon May 16 Noon Arrival Center 7.00 po. Barbecue Beach ‘Tue May 17 All Day Hiking Holden Forest Wed May 18 aM, Canoeing Ave Lake PM. Surfing/Wind surfing Axe Lake. Thu May 19 All Day ‘Mountain Biking Center/Axe Valley 9:00 Fm. “Music Night’ Center Fri May 20, All Day ‘Mountain Climbing Center/Axe Valley oR Paragiiding* Stratton Hill 7200 pm. Barbecue Beach * There is a maximum of 12 people for this activity, so sign up early, 4. What is NOT stated in the memo? 3. Where will the staff be on Monday (A) Canoeing will take place after evening? hiking. (A) In the parking lot (8) Water sports will be held at Axe (8) At the center ale. (©) On the bus (C) Both barbecues ere at the (0) Atthe beach beach. (D) Participants can go paragliding and mountain climbing. 2. What time is the bus scheduled to leave on Monday? (A) At 8:00 am. (B) At 8:15 am. (©) At 7:00 am, (0) A 8:30 => Unit 21| Reading Test Part? 115Questions 4-6 refer to the following letter. S:Com Ltd, PO Box 10 Western Avenue Aylesbury To whom it may concern: | am delighted to provide a letter of reference for Jason McCarthy, who worked as a graphic designer for this firm for eighteen months. | worked with Jason for twelve months, and was his project supervisor for eight months. Although Jason came to us straight out of college, his potential was quickly noticed and within six months he was transferred to the marketing department, where he produced work of a consistently high standard. In his time here he was able to make significant improvements in his computer skills and, although this is not his strongest point, he worked hard to develop in this area. During his time at S-Com, Jason maintained an exemplary attendance record and was always punctual, often arriving early for work in order to better prepare himself. He completed work on or ahead of schedule and was consistently a leader in group, projects. We are very sorry to lose him here at $-Com, but | am more than confident that he will be able to adapt quickly to a new work environment. Please don't hesitate to contact me if you have any further questions. Yours faithfully, Alan Knight Alan Knight Marketing Manager S-Com Ltd. 4, Why did Alan Knight write this letter? {A) To assist Jason McCarthy in applying to graduate school {B) To justify giving Jason McCarthy a pay raise (C) To assist Jason McCarthy in finding another job (0) To encourage Jason McCarthy to improve his computer skills 5. How long did Jason work in the marketing department? (A) For 6 months (8) For 8 months (6) For 12 months (0) For 18 months 6. How is Jason described in the letter? (A) Overconfident (6) Reliable (C) Uncooperative (0) Experienced 116 Unit 21| Reading Test Part 7Questions 7-9 refer to the following information. Nagamori Department Store’s Countdown to the Holidays! Only 2 days to go to place your order and get SPECIAL FREE DELIVERY* for delivery by June 24 It's almost your last chance to place your holiday gift orders and ensure free city-wide delivery* by June 24. Don't miss out on this great deal, and avoid leaving loved ones disappointed by submitting your order before 5 ov. on Friday June 16. Orders placed after this time and before 3 piv. on Thursday June 22 will stil be uaranteed to arrive by June 24 using our standard delivery option. This remains at our year-round low price of $7 per item (to anywhere in the city ~ regular rates apply outside of the Townsburg Metropolitan area). Don't forget to wrap it: If you are short of time, go to our Gift Wrapping comer on this floor for a number of great options jat just $5.95 per item) and put a personalized message on your complimentary card. * Free delivery applies to gifts delivered to addresses within the Metropolitan area only and to orders of $10 or more. For all other delivery rates (including international), please ask the staff at our Delivery Service on the giound floor of this store. 7. Where does this information most likely appear? (A) On a Web site (6) In anewspaper (©) inastore (©) In an employee manual 8. How much does it cost to have an item gift wrapped? (A) $3.00 (8) $5.95 (© $7 (©) $10 9. What is NOT stated about the special free delivery? (A) Orders must be placed before June 24. (8) Delivery must be to locations within the city. (C) Items must cost ten dollars or more. {D) Items must be gift-wrapped within the store. => 21| Reading Test Part? 117Questions 10-12 refer to the following application form and letter. Mountain Printers, Inc. CHARITABLE CONTRIBUTION APPLICATION FORM Instructions: Please complete the form and suiomit to Mountan Printers, Inc, Corporate Communications Dept, 159 N. Parkway, Mississauga, Ontario L5S 1N9 by mail, or fax to (905) 555-7234. 4, PROJECT TITLE: Center for Volunteers 2. LEGAL NAME OF ORGANIZATION: Southern Ontario City Helpers Group 3. TAXID NUMBER: Under pplication 4, CONTACT: David Ison, Funding Coordinator 5, CONTRIBUTION REQUESTED: Office printor reese answer the following questions. ‘A. What will be accomplished with the requested contribution(s)? Use of a printer for our Peel County Office will allow us ta print information handouts, maintain client records, and produce business correspondenca to assist volunteer projects in the region. B. Summarize the proposed activities. (Attach additional information as required) ‘We organize an outveach program that solicits looal community volunteers to assist a variety of local organizations, C. How will the organization and the constituency you serve benefit from the contribution(s)? We lack basic office supplies to maintain our reeerds and correspondencs with local companies and volunteers. A printer would allow us to minimize our costs. Please attach the following information: brief summary of the organization: history, mission, major programs, other contributors, and highlights of your significant achievements. Please include financiel information with ‘explanations as required. David Ison, Funding Coordinator City Helpers Group, Grorgetown, Ontario, CANADA LiGas7 Dear Mr. Ison: In response to your donation request, we at Mountain Printers are pleased to offer you. laser printer. This donation is part of our community service project in which we make donations to non-profit organizations in regions where we operate. It is our hope that this printer will assist Cty Helpers Group in continuing to organize volunteers and support for the community. Technical support may be abtained through our company Web site ‘wwwcmountain-printerscomv/techsupport. Before taking delivery of the printer, however, we would like you to send us the information from item number 3 on the application form. We require this information for our accounting records and will ship the printer immediately we receive your response, ‘Thank you for your work, and best wishes to your organization. Geatrice Petrenko Beatrice Petrenko Public Relations Officer ‘Mountain Printers Enclosures 118 Unit 21| Reading Test Part 7110. What does the City Helpers Group provide to the community? (A) Printing services: (B) Package delivery (C) Technical assistance (0) Volunteer workers 14. What does Mountain Printers require from City Helpers before they will ship the. printer? (A) A tax ID number {B) An application form (©) Accounting records (D) Client records 12. How should technical problems with the printer be addressed? (A) In person (B) Over the phone (C) Through the Internet (0) By mait Unit 21| Reading Test Part? 119@ Reading in action: Names, numbers, dates and times The text below is a brochure for upcoming events in Bakerstown. Student A look at the top three events (1 Jan~1 April) ‘Student B look at the bottom three events (3 April-10 June) Choose: Twonames Twonumbers Two times/dates Then make questions for each to test your partner, Examples ‘A; Who should I call to get information on the Winter Carnival? : Sally Jameson. : What time is the Fiesta Days re-enactment? : It's at 2:30, HOW much does the JazzFest cost? : It's free. 8: & A B: Upcoming events in Bakerstown + Polar Bear Dip, 1. January: The Bakerstown Polar Bear Club hosts this popular, annual splash-around in the icy York river from 9:00 an. Afterwards, everyone joins in the local New Year's Day tradition of warming up with home: made bean and bacon soup, good music and beverages. Tickets $15 on the day. Call Burton Henderson at 555- 8611. + Winter Carnival, 6-24 February: One of the county's original festivals and parades, this year with 75 floats, as well as various contests and culinary festivals. Call Sally Jameson at 555-1234, + Festival on the Green, 24 March-4 April: Festivities at this year’s event will include a fine arts show and craft. fair, dog show, musical performances, sporting events, over 25 local food vendors, a children's fair and more. FREE ‘eng open to the public. Open from 8:30 A.w.~10:00 Am, Call Billy Madison at 555-3000. + Bakerstown JazzFest, 3-9 April: Bakerstown historic Seville Square hosts this event filled with great jazz music performed by local and national tolents. Over 16 hours of great music! Free admission. Call Monica Bell at 555- 8382, + 23rd Annual Bakerstown Salmon Toss, 28-30 April: This is the twenty-third year in a row for the wacky annual tournament where participants compete in an actual (frozen) salmon toss. Open from 10 A.M, but fish tossing starts, from 1:00 pare. Live music, food, end drinks accompany thss weekend, Admission (plus 1 fish) $35, Call 5956838 and talk to Bob Plunkton. + Fiesta Days Celebration and Boat Parade, 1~10 June: The 56th annual Fiesta Days Celebration starts with a lighthearted re-enactment of the founding of the city by English explorer Francis Baker, who first landed in Bakerstown in 1779. Immediately following is an evening of outdoor musical entertainment. Re-enactment from 2:30 pam. but the park is open all day. Free admission. Call Herman Frost at 555-6512. © Farther study Write three more questions about things in the text, and for each one write three ‘answer choices. One answer choice should be correct and two should be in the text but incorrect. Test your classmates in the next lesson. Go to word list and quiz page 185. 120 Unit 21| Reading Test Part 7EES lal lave Krad s Part 1 Photographs 8 @ JP Focus: Listening for the correct prepositions Being aware of similar sounding words Some questions in this section test your understanding of position and direction. Being familiar with the words used to describe where things are and where they are going will help you score well on this part of the test, Test tip L Language building: Listen for prepositions of position and motion Listen for A Look at Pictures 1 and 2, then read the sentences below. Work with your partner prepositions and decide which picture is being described, and if the sentence is TRUE or FALSE. Many TOEIC test Par staternort 4. The woman is on the counter. 4. The phone is in front of the woman. tectin of tonoweer 2. The paper is nest to the keyboard. 5. The man is next to the board. abjecs in the 3. The computeris behind the woman. 6. ‘The keyboard is on the desk. pict Usten carefully for B Work with a partner and use the vocabulary below to make as many sentences as wrong prepostions possible about the pictures. in ese pictues. 4 3 Possible prepositions used Possible nouns used on. ext to phone computer in front of through platform board behind along counter woman/man. between, walkway vain Unit 22| Listening Test Part 1 121© Look at the following two pictures and the four sentences below. Use prepositions from the box on page 121 to complete the sentences, The couple are standing, the house. The young girl is riding her father. The man is . .the woman, the street. eye They are riding .. ‘Testtip 2 Test tactic: Beware of similar sounding words ‘Be careful of similar A Incorrect answers may include words that sound similar to key words you can see sounds in the picture. Look at the two sentences below each picture (one correct and one Ifyou hear a word incorrect) and underline any key words that sound similar. that sounds similar toa word you can 4 's¢0 oF imagine in the picture, it may be a distractor. The man is pointing at something. ‘The people are setting the table. ‘The man is painting something. The people are sitting around the table. ‘The ship is in the harbor. ‘The woman is walking along the street. The sheep is near the water. The woman is working long hours. 122 Unit 22| Listening Test Part 1pers hecklist Zi Uisten for wrong prepositions 2 Be careful of similar sounds. Understanding natural English English has many words that sound similar. Note the similar words said in ‘each pair bolow. He nu fOr hous. He nn fOr ROU. The ca I In the water, The vse i nar the water. The ma see the ‘ood. The MAN nee the ‘008, B Look at the following two pictures and write two correct sentences about each one. Underline any prepositions you use. Example: The woman is cycling through the city. © © Listen to four staternents about each picture. After each statement, pause the audio and tell your partner (a) any prepositions you heard and (b) ary words that sound similar to words you can see in the picture. Then tick if you think the sentence is correct or wrong. (A) () Correct ‘] Wrong (a) [1] Correct () wrong (® 0 correct] Wrong @) Dl correct 1) wrong (©) CI Correct) Wrong (©) [| Correct |_| Wrong (2) 2) Correct] Wrong (©) CI Correct (1) wrong Follow up: Compare the sentences you first made and the correct sentence with your partner. 3 Tactic practice Use the tactics you have practiced for the next three pictures. You have one minute to (a) brainstorm vocabulary and (b) predict possible statements with a partner. Then listen to and echo (silently) the answer choices. After you hear each answer choice, mark whether you think itis correct, maybe correct, or wrong. (A) (1) Correct —[] Maybe correct (8) 1) Correct [-] Maybe correct © C1 correct 1] Maybe correct (0) C Correct [5] Maybe correct . (®) Cl Correct [1] Maybe correct (©) Correct ] Maybe correct (©) 11 Corect (] Maybe correct () C1) correct) Maybe correct 3 “ Maybe corect (B) (1) Correct [_) Maybe correct (© Cl conect ) Maybe correct (0) C1 Correct (7) Maybe correct oO o000 Wrong, Wrong Wrong, Wrong Wrong Wrong Wrong Wrong Wrong Wrong Wrong Wrong Follow up: Now compare your answers with your partner, explaining your reasons, and what you remember hearing. © Understanding natural English Unit 22 | Listening Test Part 1 123Mini-test_ O Now apply the Test tactics at the actual test speed with questions 1-8. Use any time available to s ictures before the listening starts. After that you will have exactly 5 seconds between each question to mark your answer fend focus on the next picture. ‘Te unit ) TDDOD 5 ADOD 2 ADBOD 6 AHOD 3 ADBOD 7 ADBOD 4 ®OHOODO 8 ®DBOOD 124 Unit 22| Listening Test Part 1Go Learn by doing: Right or wrong! In this game you wil take turns reading statements about the pictures below and on page 126. ‘Student A: Look at Activity file 22a on page 166. You will ask your partner questions about Set A. Student B: Look at Activity file 22b on page 168. You will ask your partner questions about Set B. Choose one picture from your set, tell your partner the number, then read one of the two statements about it. For each picture, your partner has the chance to win up to three points: One Point if they can say if the statement is right or wong. One Point | if they can say why the cistractor is wrong (WRONG PREPOSITION or SIMILAR SOUND) One Point | if they can spot (and say!) the wrong prepositions or similar sounds ‘The winner is the person with the most points at the end of the game. Set A Unit 22| Listening Test Part 1 125Set B 126 © Further study Choose a word group from the list a-d. Look up any words you aren't sure of ina dictionary. Write two sentences using at least two of the words, plus one preposition, then choose one of the sentences and make a simple drawing of it In your next lesson, show your partner the drawing, read your two sentences and see if they can identify the correct sentence! 2) bag/big/bug ——_—b) tree/three/flea ©) boy/bay/toy _) pig/pee/big Example: The bug is in the big bag. The big bug is behind the bag. Go to word list and quiz page 186. Unit 22 | Listening Test Part 1Listening Test ic laar4 oO Social Interact Including otters, requests and opinions, is a common feature of Part 2 Be aware of the language commonty Used in these requests and opinions Offers tein th 4. Would you like some help with those? 2. Do you need (any) help with setting up the room? 3. Can/May | get you anything? Requests 4. Could/Can you tell me how to use this. machine? 8. Woulld you mind if | opened the window? 6. May/Can/Could | borrow your pen for a moment? Opinions 7. How was Mr. Smitt’s presentation? ‘8. What's your opinion of their price quote? 9. What would you say is our greatest weakness? Question-Response L Language building: Become familiar with language for offers, A Match each question on the left with the two best responses on the right. The first one is done for you. The words commonly used in each category are in bold. Actually, it’s already done, b No, I've already eaten. © Yean, could you take this box? d A.cup of tea would be lovely. © No, that's alright. They aren't as. heavy as they look. f That would be great. Let's start with the tables. Actually, I'm a bit cold, fh F'matraid it's not mine. i Certainly i's pretty easy. J Sure, give it back efter class, K Fmssonry, | haven't been trained on it vet. 1 No, go ahead. mI don't think welll find a lower one. n Frankly. our sales staff isn't motivated. © To tell the truth, it seemed a bit long. Pp I'd say we need to lower our prices, q Good, He really is an amusing ‘speaker. 1 It'seemsa bit high to me. Unit 23 | Listening Test Part 2127B_ Now write one possible answer for each of the following questions. 4. Would you care for a slice of ple? 2. Con you tell Ms. Jackson that her percel has arrived? 3. What do you think of your new boss? Testtip 2 Test tactic: Identify correct/incorrect offer, request and ‘Common distractors. opinion answers for this section iiefite nt oe For the question below, choose the correct answer. Tell your partner why the other “garna void falter choices were wrong: because they have the same/similar sounding word or because sounds or incorect the meaning is incorrect. cree 2. Is there anything I can do to a Yes, they finished the project. pening Doon Yor: help with the project? b No, that’s fine. t's already taken care of. ‘of wong answer can help you to choose the corect one, 2. Do you have a calculator | could borrow? ‘We could have done it last week. Yes, | will call you later. remember you borrowed it last week, Sorry, | left mine at home. You have to pass the test to get a license. On Wednesday. Harder than | expected. “Testtip. © Follow up: Now listen to two more questions followed by three answer choices. After each answer choice, pause the audio and repeat what you heard. If it is correct, circle 3. How was your test? Repeat each the letter. If not, mark the distractor type(s). ‘question and i answer choice 1. (A) [1] same word/simitar sound [_] incorrect meaning peer ergo (©) [1 same word/simitar sound} ineorrect meaning This will help you to. (C) [1] same word/similar sound —_(_]_ incorrect meaning remember and - ‘compare the 2. (A) [1] same word/similar sound —_[_] incorrect meaning ee (6) [] same word/simitar sound [| incorrect meaning (©) C) same word/simitar sound [| incorrect meaning 3 Tactic practice Cds Use the tactics you have practiced for the next five questions, Pause the audio after Serie each one to allow you to repeat each question and answer choice to your partner. vocabulary common to T ASO MAGS otters, requess 2 ®@6 5 OOO and opinions. 2 O06 Listen for and cfinate Follow up: After each question you wil have one minute to discuss with your ‘common types of partner which answer you chose and why. dstacos, Pa heh Z Repeat each Understanding natural Englist Understanding natural English Innate spshen Eng, suns we somes et onan seston Contin doqpe Linen eos sees Stn = loce naturally end write in the missing words. Stent ater ou hear it. carry these books for me? rind showing Kim the supply room? 128 Unit 23| Listening Test Part 2© Mini-test A Now practice what you have learnt at the actual test speed with questions 4-12. You will have 5 seconds at the end of each item to make your choice. You must then be reagy to listen to the next question, 1 ®@®O 7 ®™OB@O 2 @®O 8 ®@HO 3 ®O®O 9 ABO 4 ®OO 0 AHO 5 ®®O 11 @OO 6 ®OOG© 2 ADO oe Learn by doing: Offers, requests and opinions Look at the model conversations below. Practice them with a partner. Then make similar conversations by replacing the words in bold with the words below. Offers Requests Opinions ‘A: Would you like me | C: Cant reserve a table | € What do you think about the to call you a taxi? for 8:00? ‘changes to the retirement plan? B: No, It's not for. D: Sony, we ere fully —_| F: I'm sure a lot of people will Thanks. ‘booked for this evening. | be upset. «open the door for you?| ... borrow 10 dollars till_| .. the new sales manager? pay day? .» help you with your .. you give mea hand = your new apartment? homework? with this tabte? +» lend you some money?} ... you work late this +» Our chances of getting Wednesday? ‘the contract? No, thanks. ‘Yes, (of course). (He) seems (friendly). That would be great. | Sure. (fdbegladto), _| its great. 1m really pleased. ‘Yes, please. 0 I'm afraid/sorry, (I can't). | Frankly, | think we have an appreciate it. ‘excellent chance./| don't think ‘we will Follow up: Make more offer, request and opinion conversations, using your own ideas end words from the unit, © Further study Think of one offer, request and opinion you have used or heard recently and write them out in English. In the next lesson, say them to your partner, who should respond. appropriately. Go to word list and quiz page 186, Unit 23| Listening Test Part2 129Listening Test Tae) oT Ter Lean) Oo “Testtip 1 Language building: Become familiar with the vocabulary of Conversations ' a ei denial and refusal ‘sometimes appear A Match each question on the left to the best response on the right. The common inthe TEC teat words and phrases wsed for devil and vefusa ere in bold. Tne fist one is done Lowen coe eS dena end etal phrases and listen 1. Jane, would you like to join us a We used to, but we stopped doing it couly tote for etinks tonight? « tease ine he 2. Could ou fx this radio for me? No, 'm sure they wouldnt alow it Korea Ta a NiSare Bindslied Gis ‘The balling owner dooon' lke arial. ‘Re hers F oneot weekend. Can you and Mary ¢ We can, but | would prefer to put it off till the questions. come along? tomorrow. | have a lot of other work. 4. Are we still having the sales d I'm afraid we can only service Tri-sonic meeting after lunch? units, madam. 5. Is it OK to keep a cat in this I'd love to, but |'m afraid | have to pick up building? my sister. 6. Do you accept personal f I don’t think we'll be able to make it. My checks? brother's family is coming on Saturday. B Look at the questions and correct answer choices for the six dialogs above. Write the number of the question/resporse above that best matches each question and answer below. The first one is done for you. 1 [Why won't the woman go out with her friends? | She has a previous commitment What does the man suggest? Postponing the meeting Why can't the woman get service? Her radio ss the wrong brand, What are the speakers discussing? The store's payment policy How does the owner feel about pets? He strongly dislikes them, What is the man planning for the weekend? _|_He is entertaining relatives. © Now tisten to three conversations and answer the following questions. 4. Why can't Eric do what the man asks? (A) He has to meet a client. (8) He needs to prepare some other papers. (©) He is leaving the office shortly. (0) He will be in a meeting until this evening, 130 Unit 24| Listening Test Part 32. How is the man pianningon getting to the station? (A) He will take the train. (8) He will go by bicycle. (©) Daphne will drive him. (0) He will jog. 3. What does the woman say about the man’s request? (A) The shirts cannot be cleaned and pressed on time. (B) The jacket can be repaired today. (©) The shirts will need to be repaired. (0) The jacket needs to be sent to another location. (RSURRIM-« 2 Test tactic: Understanding the first exchange ere oe ak A Match the Part 3 question on the left to the first speaker's question/request on witha question or the right. The first one is done for you. request ston caretuty to 4. Whet advice does the man's friend a. “Mr. Green, | was wondering i it was OK if what the fat ge about trading in nis car? & took next Fratey oft” seznierse7.ond'0 >. What kind of summer vcationis. “Do you think should et a now car? ivneains the man considering? ‘s00ms to cost me more money in repairs the fist qvesion. 3. What experience does tne man ech year” have? © “Isee you are applying forthe sales clerk's 1A, How does Mn Gieen teal Job. Do you have ary experience in sales?” about his request? “What are you doing for your vacation this year, Dario?" © B Now listen to the conversations from which the responses (a-d) above are taken, Aitor each one, pause the audio and repeat as much as you can of the second speaker's response. Then choose the answer choice velow that best matches the response you heard. (A) The second speaker thinks the time is not good. (8) The second speaker says the man may be able to save money over time. (C) The second speaker says he has done some work in retail sales. (O) The second speaker says he isn't sure yet. 3 Tactic practice iets ch Before you listen to each conversation, take 2 few minutes to a) prodict tho contoxt user or and b) think of other ways to say the answer choices. denial/retusal +L. Whet does the first man want todo? What does the second man offer to do? eres (A) Buy 2 house (A) Show him the bedroom ieee (8) Rent somewhere to live (8) Give him a discount aan (©) Gotothe beach (©) Show him a different place (0) Decorate his bedroom (0) Take him to the beach 2. Whet Is the problem? 4. What § Jim’s problem? (A) The beach is too far away. (A) He hardly knows Bob. (8) There are no suitable places lett. (8) He only has.a little money. (© The price is too high. (C) He wants to lend some money. (0) The advertisement gave the (0) He does not have any money. wrong information. Unit 24| Listening Test Part3 1316. What does Bob finally decide? (A) He will try to find the wallet. (8) He will have lunch at home. (©) He will not speak to Darryl. (0) He will pay for Jim's lunch. What does the man say about his (A) He was disappointed in the food. (6) He enjoyed the extra services. (C) The seating was uncomfortable. What did the man especially like? Where does this conversation most (A) The store does not allow exchanges. (8) Some merchandise does not work (C) A customer cannot locate some (0) The price of a product is not TZ @®®S OG] & What does Bob do about the situation? 2 ®®OO (A) He wil help Jim. 3 @®BOO (B) He suggests asking someone else. a 3 e e o (©) He gives Jim a few dollars. 6 ®800 (0) He offers to share his lunch. © | Uncerstancing natural English In natural spoken English, sounds are sometimes changed, combined and ‘dropped. Listen to thase sentances spoken naturally and write in the missing wores. “The meals Were www. 1VEhad in mary estaurants. We'lt notify yOu nun We locate your suitcase, © Mini-test A Now practice what you have learnt at the actual test speed with questions 1-12. Use any time available to skim the questions and answer choices before the first Istening starts. When you finish answering the questions about one conversation, immediately start previewing the questions for the noxt conversation. 4. What does the woman ask the man 5 todo? experience? (A) Mest with a customer (8) Give her a ride (© Pick up a client (0) Help her move (0) The price was reasonable. 2. Atabout what time does the woman 6 need help? (A) The quick service (A) At 8:30 (8) The clean room (B) At9:00 (©) The wide aisles (©) At 10:00 (0) The tasty meals (0) At 11:00 7 3. What does the man plan to do Provably take place? tomorrow? (A) Ata clothing store (A) Meet a friend for breakfast (8) Inan appliance store (8) Drive to the airport (©) Ata dry cleaner’s (©) Keep an appointment (0) Ina repair shop (D) Arrive at work early 8. Whats the problem? 4. What does the woman want? (A) Transportation to the airport (©) An opinion of an airline properly. (©) Accommodation in New York (0) A recommendation for a martandse restaurant indicated, 132 Unit 24] Listening Test Part 31 @@OO0 2 ®@ OO 2 ®8@ OO peace 5 6 $068 7 ®@OO 8 @®BOO 2 @BOO 29808 12 oo So ©@ o 9. What must the customer provide? (A) The time and date @ problem occurred (B) A credit card number (C) A receipt from a transaction (D) A telephone number 10. Where does the conversation probably take place? (A) In a travel agency (B) Ata hotel (C) Ina train station (D) At on airport Learn by doing: Refusing 14. What is the woman's problem? (A) Her luggage has not arrived. (B) She missed a connection. (C) She cannot find her passport. (D) Her purse is missing. 12. What does the man suggest? (A) Calling her office (6) Replacing some documents (C| Notifying a sales representative (0) Providing contact information Practice the following conversations involving a refusal. Then make new conversations by replacing the words in bold with the words in the boxes below. ‘A: A group of us are going bowling on Tuesday night. Would you care to Join us? 8: | really would, but unfortunately | have a tennis lesson. ‘A: Oh, too bad. Maybe another time then? B: Yes, for sure. Thanks for the offer. for Greek food/Wednesday night/to pick Lup my sister from school to a movie/Sunday afternoon/io go to a wedding to have @ barbecue/Saturday/to work ¢: Excuse me. Can | park my car here? D: No, I'm afraid not. This is a no. parking zone, : Oh, do you know of anywhere around here I can park? D: Sorry, 'm afraid | don't. cash a check in this shop/We don't accept checks/cesh one leave my bags here/We can't be responsibie/leave them use US dollars here/We only take local ‘money/change money Follow up: Now make another conversation with a refusal using your own ideas. Further study Choose two of the conversations with refusals you made in activity C, write out the dialogs, and write two questions to test your classmates in the next lesson, Go to word list and quiz page 187. Unit 24 | Listening Test Part 3 133eS alate mca cleats Brainstorming related words Before you listen to the talk, try to look atthe ansiver choices, and think of other ways the ‘answer choice might bbe seid, Listen for related words one restatements The correct answer to. “how” or “why” question is sometimes a restatement of the wording in the recording. Listen for ‘words with a similar meaning to one of the answer choices. Language building: Brainstorming related words Underline the word from the list of related words on the right that does NOT match any of the words in the answer choices. The first one has been done for you. 4. How has the change affected business? (A) It has decreased by 50%. fallen, double, dropped, half, slumped (8) The number of potential customers y hae pone Up. possible, Clients, manager, increased (©) There has been no change. ‘stable, increased, the same, constant 2. Why might guests need to dial 9? (A) To contact the concierge hotel staff, speak to, call) cher (6) To arrange their fight transfers pay, transit, sort out, organize (©) To place a direct call ring, telephone, luggage, make Follow up: Now think of a word with a sit Example: double > 200% ir meaning for all the underlined words. Test tactic: Listen for related words and restatements A Underline the key words in the following questions and answer choices. Then read the tapescript on page 135 and choose the best answers. 1, Why must attendees wear their identification tags? (A) So that people can see their names (8) To get into the presentations (©) Because presentations are starting shortly 2. How can attendees find out about the presenters? (A) By looking at the schedule they were given earlier (8) By checking with the conference organizers (©) By checking the information on their telephones 3. Why do attendees have to use silent mode? (A) To ensure safety (8) To disturb the presentations (©) To avoid bothering the participants 134 Unit 25| Listening Test Part 4(TSE taposcrint Be careful of same The conference organizers would like to remind attendees that identification tags must word distractors ‘be worn at all times, in order to gain entry tothe lecture halls. The presentations will be Ifyou see the same ‘Starting shorty, but before that, there are a couple of other announcements to make. word in an answer Choice as you heard inthe recording, Firstly, | would like to remind all conference guests to read the presentation timetable, which includes the names of all the presenters. Secondly, | have to ask all guests to ihenstiee kt ‘ensure their mobile telephones are on silent mode, s0 as not to disturb any Toudtothe ‘presentations. OK. Thats enough of me, il hand you over to your frst presenter. meaning ofthe uestion before 608 Skim the questions and answer choices below and note key words. As you listen, making your choice Circle any “same words” you hear, then decide if the answer is correct, maybe correct or wrong. 1. Why should customers choose Seymour suits? (A) They use high quality cloth but are (A) [2Gorrect [7 Maybe Correct [1 Wrong. reasonably priced. (8) They are expensive but good quality. @) Correct) Maybe Correct.) Wrong (C) They are 25% warmer. (©) [Correct i Maybe Correct [1 Wrong, 2. How can customers tel if their suit is a genuine Seymour suit? (A) Itis made of cheaper materials. (8) [Correct 1 Maybe Correct) Wrong, (8) There is a special inner layer. () DiCorect Fi Mayoe Correct Wrong, (C) It.will keep them warm in winter. (©) CiCorrect [1 Mayoe Correct Wrong, 3. Why should customers hurty to Duy the suits? (A) Itis winter. (8) Correct (1 Maybe Correct. Wrong (8) The suits create a good first, (8) KiCorrect [) Mayoe Correct. [) Wrong, impression: (©) [Correct [7 Maybe Correct Wrong (C) There are limited quantities. Follow up: Compare your answers with your partner, explaining your reasons, and what you remember hearing. ee che Use the tacts you have practiced for the next two talks. You will have one minute to Weed tie 2) skim the question and answer choices and identity key words ané b) brainstorm newer choices: folated words. Then listen to the talks, and select the best answer choices. and brainstorm related words. 41. Why should Mr. Heinrich goto the 3, Why should passengers going to Sits cee information countor? Mescow hurry? Words: (A) To collect his unattended bag (A) Their fight will leave soon. Bite corehitct (8) To make an announcement {B) They must collect their packages. answers (©) To retrieve an important travel (©) The duty free shop is about to close. containing words document (0) They must collect their boarding you hear in the (0) To report an unattended package pastes. HORN: 2. Who is told to go to gate number 127 4. How can guests purchase razors or (A) Mu 6. Heinrich toothbrushes? (B) Passengers traveling to Moscow A) By placing a ‘call » the hotel (©) Passengers traveling to Berlin front deck (0) Airport security ©) By cieng2 (©) By visiting the housekeeper (D) By using a coin operated machine Unit 25 | Listening Test Part 4135Understanding natural English In natural spoken English, sounds aro ‘sometimes changed, ‘combined and dropped. Listen to ‘these sentences. ‘spoken naturally and wate in the missing words. The train was delayed by They first charged Of 10 rans» 5. How can outside calls be made? (A) By dialing 1 (8) By contacting the concierge (©) By dialing the number, followed by (0) By dialing 9 first, then the number 1 ®®OOQ 4 ®OOCO 2 @®OO 5 AHOO 3 ®® OO © ®B®OO 6. Why might guests visit the housekeeper on the first floor? (A) To get their clothes washed (8) Tomake an inquiry (©) Tomake an outside call (0) To purchase toiletries Follow up: Now compare your answers with your partner, explaining your reasons, and what you remember hearing. ©’ Understanding natural English © Mini-test a Now apply what you have learnt st the actual test speed with questions 1-12. Use any time available to skim the questions and answer choices before the first listening starts, When you finish answering the questions about one talk, immediately start previewing the questions for the next talk. 1. Who is probably making this announcement? (A) Anistory teacher (8) A company executive (©) Atour guide (D) Samuel Weller 2, What is suggested about the candy? (A) Itis named after a child. (8) It's a healthy dessert, (©) Itis no longer available (D) It's difficult to make. 3. What was the original price of a box of candy? (A) 10 cents (B) 25 cents (©) 10 dollars (0) 45 dollars 4. What change in weather is expected in the north? (A) te will get warmer. (8) It will become sunny. (C) tt will begin to rain, (D) It will snow a little. 136 Unit 25| Listening Test Part 4 5. What temperature is predicted during the day? (A) 28 degrees (8) 33 degrees (©) 38 degrees (0) 40 degrees Why should drivers be careful tonight? (A) The roads may be icy. (8) There will be heavy fog. (©) It will get dark early (0) The roads will be very crowded. 7. Where is the announcement probably being made? (A) Atan airport (8) Ata bus stop (©) Ata train station (0) Ata travel agency 8. Why was there a delay? (A) There was @ mechanical problem. (8) There was a power outage. (©) There was a great deal of traffic. (0) There was bad weather.BEB om~ooaeur @®®OO ®OOO ®OOO ®OeOO ®OOD @aBOOD ABO gece SO6D ®G®OO ®®HOO © ‘9, What does the speaker recommend? 141. How might people know the next (A) Buying food and drink before speaker? departure () He is a political leader (6) Finding a different mode of tn his country. (8) He is a well-known film producer. en (©) He introduced a product to (©) Reserving a seat southeast Asia. (0) Detaying the trip (0) He attended the previous +10. Why was the first presentation coneneies delayed? 12, Whats the topic of the next (A) The previous speaker took too presentation? ittich time. (A) The opening of a new factory i () Political changes in Seoul (8) There were technical difficuties. (©) Develonntents in proaucton (©) There were announcements. technology (0) People had a lot of questions. (0) Competition among semi- conductor producers Learn by doing: Question my answer Student A: Look at Activity file 25a “Why” questions on page 164. Student B: Look at Activity file 25b "How" questions on page 167. ‘A With your partner check you understand the questions below. Then read out one of the answers for your Activity fle. Your partner must read out the matching question to get one point. If they don't choose the correct question, you get a chance to steal the point by guessing the correct question. When all the answors are read ‘out, the player with the highest score is the winner. “Why” questions “How” questions 11. Why is the manager concemed about 6. How can guests arrange transport to sales? the airport? 2. Why are travelers advised to avoid the 7. How is the new product different region? from the old model? 3. Why's there a delay in releasing the 8. How will the weather be at the new product? weekend? 4. Why did the visit have to be 9, How does the manager feel about rearranged? the delay? 5. Why did the President miss the 10. How can travelers find out about ‘opening address? friends or family in the area? B Think of a possible true answer for the following questions. Take turns to read out an answer. Your partner must guess the question, ‘Why are you taking this course? How are you different from your father? How co you usually come to class? Why do you want to improve your English? Further study Look at the “why” and “how” questions in activity C above. Write one more possible answer for each question. Go to word list and quiz page 188. Unit 25| Listening Test Part4 137unit ® Teste Decice whether the missing word is a ‘subject or an object. Often the sertence in the test wil feature both a subject and ‘one cr more objects. Decide whether the blanks replacing 2 ‘subject or an object ‘nd choose the ‘correct pronoun, Often the answer choices will have both possessive adjectives. (eg. my) and pronuns (e.g mine. Lookat the sentence todecide whethor the biank is modifying 2 noun (possessive adiectve) or replacing it possessive pronour), adectives are generally found next tothe noun, Sometimes, though, there may be another ‘adjective before the noun, Reading Test Part 5 Incomplete Sentences A . | believe your shop is responsible for the damege to .. ‘L_ Language building: Subject/object personal pronouns For each of the following sentences decide whether the missing word Is a subject (8) or object (0). The first one has been done for you. Ms. Smithers will attend the function, but her sister will not be coming with . The president gave a presentation while ........ took extensive notes. 1 bought my wife a watch but she told Me ..... didn’t ft properly. 1 When Jack arrived at the meeting, the other members were already waiting Fleece 1 The letter trom Mr. Bilay’s bank requested that ...... verify some personal details. ‘The members were upset that dinner hadn't been arranged for . Choose the best pronoun from the list below to complete each of the sentences above. The first one has been done for you. ‘Subject Pronouns Object Pronouns Jt 0 he Ome UO him 7] you she CO you 1D her Uwe Or | us Dit Ci they CO them For each of the following sentences decide whether the missing word is a possessive pronoun (P) or a possessive agjective (A). The first one has been done for you. | would like to confirm that responsibility for the decision WAS ....... Alone, Ms. Evans was given a gift to commemorate ........ years of service. ‘Once you sign the contract, the property will be svn... to do with as you like. The men have agreed to sell half of the business. OO cor. ‘Tom Baxter started the program last year, so all the credit should be Choose the best pronoun from the list below to complete each of the sentences above. The first one has heen done for you. Possessive Pronouns Possessive Adjectives (7) mine O nis O my Ons OO yours C hers (1 your ] her ours O its (0 our 1 its CO theirs (not common) | () their Follow up: Compare choices with your partner, then make one or two similar sentences with the pronouns/adjectives you didn’t use. 138 Unit 26 | Reading Test Part 5HSPN 2 Test tactic: indef Be aware of indetinte pronoun use testec in the TOEIC test Below sre some common indefinite pronoun uses tested inthe TOEIC test Somotane/-body/ hora} used for sentences with a positve meening No(-one/-boy/ -where} used to give a negative meaning toa positive sentence Any(one/body/ “where often used for questions ara sentences with 3 negative mening Al, any, both few, ‘many, more, otter several, some: usea as purl Ever, each either, “one: used 3s singular irre Ean ZFor personal pronouns. decide whether the blank requires a subject or ‘object pronoun. For possessives decide whether the blank is modifying a oun or replacing it. Zi Wateh for the common uses of indefinite pronouns. pronouns Use the Test tip on this page to help you choose the answer choice that best matches each sentence below. The first one Is done for you. 1. ...A... of the things that local people make would be in high (A) Some demand on the open market. (8) Another mss told te that [had to Submit the request three weeks in | (©) Anybody attehcss (0) Nobody 3. | cant think of... €l8€ we Could find a better location forthe (A) either new branch, (B) somebody 4. ohn ist riding ris motoreele because... ots tres ae flat, | 5) prmNnere 5. Please Send ..n.. Of yoUr receipts to the payrol section for (ayall speedy repayment. (Bevery (any 6. The fled project hes eft ws witout... working capital or tre |(C)9™ ‘coming quarter. 3 Tactic practice Use the tactics you have practiced to answer the following questions, 1. Please do not hesitate to contact us if 4. I'm afraid we do not have ‘there is else | can do to assist. option but to complain to the union. (A) anything (A) any (B) anybody, (8) each (C) anywhere (C) some (0) anyway (att 2. Ms. Bell has agreed to let us use the 5. Jane and her new assistant attended FePort sinus prepared. the conference and veo Were (A) her ‘amazed at the huge turnout. (®) sho (A) either (C) hers (B) each (0) herself (©) both 3. Our client is cissatistied with the oa severance package offered to...... 6. Unfortunately we eannot include whe cnn if the list of presenters. (B) himself (A) they (©) his (@) their (0) him (6) them (D) themselves Unit 26 | Reading Test PertS 139140 e Mini-test Now apply what you have leamt at the actual test speed questions 1-12. Recommended Time: 6 minutes (or less) Try using the 2-pass method to help you make the most of the time available. Try to spend no more than about 30 seconds on each item. if you dont Know the enswer, guess and move on. 4. Mss. Janus was not sure that there was we could have done to win the account. (A) everyone (B) everything (C) anything (0) anyone 2. The director Was Very «uu... tO YOUr ideas for revising our sales approach. (A) receiving (8) received (C) reception (0) receptive 3. inthis situation | feel we must acknowledge (yt (8) my (C) us (0) our 4, The convention center is sven the office but on the other side of the river. (A) between (8) against {C) along. (0) near 5. If your car is not fixed by the weekend you can borrow to pick up your mother. (A) mine (B) ony (C} some (0) other 6. Bickertons has put in bids for several construction contracts as part of its urban renewal plan. (A) valuably (8) values (6) value (0) valuable Unit 26| Reading Test Part 5 ‘shared responsibility. 7. Our agents have informed us that semana Of the containers wore damaged in transit. (A) one (8) several (C) any (0) much ‘8. Ournew line of women's fashions hhas proven ....... to be a top seller. (A) Its (8) hers, (©) herself (0) itsett of the management staff realized the amount of time and effort that had gone into the job. (A) Every (B) Any (©) Few (0) Someone 10. In my Opinion, «nnn. Of the candidates Is particularly suitable for the position. (A) neither (8) both (©) all (0) either 414. No group meetings aF¢ sere unless ‘special circumstances cell for on-site evaluations of ongoing projects. (A) necessitate (B) necessarily (©) necessity (0) necessary 412. The results show that the decision to PrOMOLE swe WaS entirely appropriate. (A) you (®) your (©) yourset (©) yoursoe Grammar practice A. Pronouns allow us to talk without having to repeat the same words over and over again. Look at the story of Goldilocks and the three bears. Choose pronouns from. the box below to replace the words in brackets to make the story sound better. it’ his someone they she my her their ‘The story of her (Goldilocks) and them (the threo bears) Once upon a time, there was a little girl named Goldilocks. One day (Goldilocks) (1). went fora walk in the forest. After a while (Goldilocks) (2) ..m.:m ame upon a house. The door was open so (Goldilocks) (8)... went in. On the kitchen tablo, thore were throe bowls of porridge. Goldilocks wes hung'y, so (Goldilocks) (4) ....n tasted the porridge from the first Dow. “(This porridge) (5) . too hot!” (Goldilocks) (6) ...... exclaimed. So, (Goldilocks) (7) ...... tasted the porridge from the second bow. “(This porridge) (8)......'s t00 cold.” (Goldilocks) (9)... Said. So, (Goldilocks) (10) tasted the last bow! of porridge. “Ahhh this porridge is just right,” (Goldilocks) (1)... Said happily and ate (the porridge) (212) mene all up Goldilocks was very tired, s0 (Goldilocks) (13) .... went to the bedroom. (Goldilocks) (214) s.ews fay in the first bed, but (the bed) (15)........ was too hard. Then she lay in the second bed, but (the bed) (16) ....... was too soft. Then (Goldilocks) (17} fay down in the third bed and (the bed) (18)......... WaS JUSt rignt, $0 (GoldlloCkS) (19) ...... fell asleep. ‘Soon the three bears came home. “(An unknown person) (20) ....'8 been eating (Papa bear's) (24)... porridge,” growled the Papa bear. Then Mama bear saw that (an unknown person) (22) hhad been eating (Mama 1091's) (23) nome pOrtidg too. ‘Suddenly Baby bear noticed that (an unknown person) (24) bear's) (25) (The bears) (28) nnn decided to look around (the bear's) (29)... house some more ‘and when (the bears) (30)....... ot upstaits to the bedroom, Papa bear growed, *(An unknown person) (31) .nen5 Deen sleeping in (Papa Bear's) (32) nnn DEX.” “(An unknown person) (33) ......'S bean sleeping in (Mama bear's) (34) ...... bed, too” said the Mama bear. “(An unknown person) (35) .....u'S been sleeping in (Baby bear's) (36) . (@ fernale person) (37) «....'s still there!” exclaimed Baby boar. .bed and Just then, Goldilocks woke up and saw the three bears. (Goldilocks) (38) .. “Help!” and ... screamed, B_ How do you think it ends? Finish the story, using pronouns correctly. In the next lesson share your story with your classmates. How was your ending different from theirs? Go to word list and quiz page 188. Unit 26| Reading Test Part5 141Reading Test Part 6 Text Completion 0 (SRP 1. Language building: Understanding prepositions 2 SC English uses many prepositions to indicate time, location, movement/direction and sod place. Prepostions are Tine tested in Fars 5 nd e:roeacte ‘A. Choose the correct prepositions from the box on the right to complete the text yoursel wih the The frst one hes been done for you. ways they are common used o be Sanches wi be arend. 28. Mendy te 250) macau | | vanoume This will be his fst visit neve (2) ..-« April iast year, so he hasn't seen Ly wlety Ur Few factory (3) wm... more than nine months. We are keen to show a him the new production ine, which opened (8)... June, so we'll take He him there (5)... the 27th, ieee Follow up: Now discuss with your partner how to complete the following statements about time prepositions. 1 is used for times of the day. 2. suman IS USed for days and dates. 3. is used for months, years, and seasons. 4. is used for periods of time. 5 is used to refer toa point in time in the past. Position B_ Three common prepositions of place are in, on and at. Familiarize yoursett with ‘some common patterns of usage for these words. i on at She is in the living room. | They aro on the desk. Ho is at the bank. She is in her office, They are on the bus. He is at work. ‘She works in Manhattan. | | found them on the floor. | Meet me at the comer of 11th and Broadway. Follow up: Ask and answer the following “where” questions with your partner. Be careful which preposition you choose in your answer. Wnere do you usually leave your keys? Where do you usually meet your friends? Where do you spend most of your time? Where do you study English? 142 Unit 27| Reading Test Part 6Direction © Choose the correct prepositions from the box on the right to complete the text. The first one has been done for you. walk .24t..2¢.,. my house at 8 o'clock, get (1) nn: my car, and drive (2) su.emne a parking lol, which Is about five minutes on foot from my office. After parking, | walk (3) ..n.... a short pedestrian street and then (4) sennow the Corner. From there | can see my offIC€ (5) sueonne the street. The traffic is always busy. but there is a tunnel that | generally walk (6) ....... to get to the other side. Follow up: Now describe your journey from your home/office to where you are now. (TESEEEN-«-2 Test tactic: Understanding conjunctions Comat 0 babes A Corjunctions are used to join two parts of @ sentence togothor and express their oe coeeeees relationship. If the answer choices are conjunctions, look at the two halves of the oat sentence before and aller the conjuncton to help you choose the correct word. compare the two Choose the appropriate conjunction from the box below to complete the following halves ofthe sentences sentence and ‘consider thelr and nor but. or_—because. relationship. Use Se Waren’: 1. We decided not to buy the parts......... the cost was too high. help you choose the ‘correct conjunction. 2. He passed the first interview failed the second interview. 3. Workers can apply NOW ....... Wait Until a position becomes available, 4. The restaurant is famous for its delicious f00d ......0 its friendly staff. 5. Neither the price ....... the quality of service meet our requirements. B Other conjunctions occur in natural pairs. Leam to recognize these patterns to help you identity the correct choices quickly. Study the list on the left for thirty seconds. Then answer the questions on the right as quickly as possible. ee 4. We have the Service to Sult YOU, .unon YOU want t0 z travel in luxury or are on a tight budget. ‘ot only. but also “| (A) not only eu: (8) whether neither .. nor ae whether .. oF 2. Entering the building requires not only a keycard, a fingerprint scan. (A) but also (8) or (C) and 3. We will ........ have to take the bus or get a taxi in order to reach the office in time. (A) neither (B) both (C) either Unit 27| Reading Test Part 6 143Medics 3 Tactic practice Ses I Eeeteny urone Use the tactics you have practiced to answer the following questions. Read the ccna questions, ane quickly eliminate any definiely wrong answers before choosing the quickly. correct answer choice. Z Compare the two Questions 1-3 refer to the following letter. parts of 2 eee Dear Mr. Anderson, choose | am writing in response to your letter, which was sent .. 1. A) to ®) with (©) of (©) from September 17th, inquiring about the availabilty of replacement parts for the CX232 fan heater. Unfortunately, our principal parts supplier, HX Industries, has been experiencing difficulties at one of their main manufacturing plants, .. this has caused a 2 (A) but (8) and (©) because (©) whether ‘conjunctions. delay in the delivery of of replacement parts. This means that we will not have parts the 16th of this month. 3. (A) in (8) across (C) since (0) until The parts you require will be sent to you as soon as we receive them. ‘Thank you for your continued custom. Yours sincerely, Hamilton S. Williams Hamilton S. Wil CEO Fantech 144 Unit 27| Reading Test Part 6© Mini-test Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 9 minutes (or less) ‘Try using the 2-pass method to help you make the most of the time available. Try to spend no more than about 30-45 seconds on each item. If you don't know the ‘answer, guess and move on. Questions 4-3 refer to the following article. The Tei Kai region is famous for its towering mountains to the north, and its desert plains to the south. Long known as a dry and barren region, it has undergone a transformation the last fifty years. 4. (A) while (®) since (at (O) in During this time, visitors .. .. a major change in the landscape. 2 A) will see (®) have seen (©) had seen (0) see The construction of the Wan Hei dam enabled engineers to channel the waters of the Gang River for agricultural purposes. The result has been a narrow but expanding corridor of greenery spreading ............ the once barren land. There hes also been 3. (A) through (©) out (©) between (0) without a subsequent rise in the population and wealth of the region. EI Unit 27| Reading Test Part6 145Questions 4-6 refer to the following message. ‘A mejor goal in the coming year is to maximize the effectiveness of our recruiting decisions, Managers should use the following guidelines............. they begin 4. (A) since (8) during (©) through (0) before the recruitment process. First, have a clear job description. This should form a checklist of requirements needed by the people we wish to bring 5. (A) for (6 at (© into (D) with the company. Second, consider all possible sources of recruits, including applicants for previous Positions who were qualified, but not selected. Use telephone interviews to make decisions on which applicants to consider further. Lastly, folowing these simple guidelines can improve hiring procedures .ne..n 6. (A) neither ®) both (©) aso (0) ether for us and for our potential employees. 146 Unit 27| Reading Test Part 6Questions 7-9 refer to the following memo. Dear Arnaut, am writing to let you know about the agenda for your visit to QMG .. March 27. 7. (A) on (B) at (C) since (0) by the airport and taken to your hotel. We have arranged for you to be met 8. (A) into (©) through (©) at (©) on {In the morning we plan to show you around the factory and the new production line. Jim Tavarey would like to have a meeting with you in the afternoon. We will arrange time for this, you leave. 9. (A) while (8) since (©) betore (0) atter | look forward to meeting you and hope you have a pleasant fil Hank > Unit 27| Reading Test Part 6 147Questions 10-12 refer to the following letter. Dear Mr. Lewis, It was very nice to speak to you last week. As we discussed, | met with the other members of the team and we have agreed to set the date for the banquet for April 26. We the sunshine lounge in the 40. (A) rent (©) will rent (© rented (D) had rented Grand Hotel. is this venue very reasonable in cost, it is also one of the few 44. (A) Even (8) Therefore (©) White (0) Not only ‘that is still likely to be available at this late date. | have asked one of our staff to call the hotel and make the booking as soon as possible. I have also spoken with the senior members of our marketing group about your visit and was able to confirm that they will be available to meet you the day after the banquet. 42. (A) for (8) to (© with (D) by Please let me know if you have any further requests for your vi Yours sincerely, Eric Guinn Eric Quinn Eastern Region Manager. 148 Unit 27| Reading Test Part 6C) Grammar practice Read the following email and fill the gaps with either prepositions or conjunctions from the boxes on the left. Be careful ~ there are two extra words in each box. Compare your choices with a partner in the next lesson. From: Paul McCawley To: Hernando Gonzales Re: Your trip to Dallas ‘Sent: Monday, February 11 Dear Mr. Gonzales, on in e i We are very much locking forward to meeting you next week. We are all excited to e hear about your proposals (1). n.n.-n the solar electric generator atthe developers’ conference (2 “the 25th. | believe this is your first —— | tio Dallas | wil be sending my assistant, Coin, to mest you at about Benn. the apon. outside around before through | understand your fight is due to artve (6) round 4:00 ra. ft should take ® 30 minutes to get () customs and immigration, so nave so naxito | #8Ked Colin to meet you (@) the arvals gate by 5:00, or round , Cruse welt | Wehave arranged your hotel and evening mea, (1). you can relax when other formal the corner from the office, where you arrive, Don't feel that you need to bring a tuxedo (11) . wear. We''l take you to a restaurant (12). you can get a taste of the real Dallas. If you have any questions (13) me. you leave, please do not hesitate to contact Paul McCawloy Go to word list and quiz page 189. Unit 27| Reading Test Part6 14928 Reading Comprehension FESR. Test tactic: Dealing with charts, tables and forms Understand parts of charts, tables and forms The wl help you ‘A Below is a list of features which may be found in questions that contain charts, tables or forms. Match the features (A-F) with the section of the e-mail or the table (1-6) that it best describes. The first one (A) nas been done for you. \ aichiy identiy the ‘A. Background information related to the chart/table/form or the people who F:]) parts of tho use it possage/chart/iatle B. Details of how information in the chart/table/form is meant to be used were the . Information about who the text is from or intended for Information you D. Details/facts/numbers/dates/names ‘ea gan be foe E. Extra deteils that indicate changes/differences to the information in the chart/table/form F. The main focus of the chart/table/form ‘Skim the questions ‘and passage to find {information quickty From: — [email protected] Te: [email protected] This will help you ec me Identify which part d of the textis Subject: March visit referred to. Then ‘compare the answer Choices to that part 9 [ fof the chart, table of form. ‘Dear Andrew, During my visit next month, | would lke to discuss some of the different approaches to improving sales that were discussed at last month's sales conference. | would approciat if you would set aside the whole day on 3 March, ‘so that I can meet with you and your sales staff. | am inclucing the most recent 3.\_| || sales figures for last year for you to review before my visit. ‘See you next month, Gorton Excelsior 756 598 899 465* 2718 Avenger 1024 1245 995 1523 4787 =) Townstar 3484 4756 6498 3156 17894 Pucchino 4735 4986 6512 4720 20953, a“ 150 Unit 28| Reading Test Part 7Be careful of the “small print” Charts, tables and forms may include notes or extra information at the ‘bottom. Check this before choosing an answer to avoid making unneooseary mistakes. ‘Wateh for connected Information between texts Ineach double passage there will be at least one ‘question that wil require you to look at both texts and ‘connect the Information. Double passage questions For questions on double passages, it ‘simportant to read both passages before you answer, Now answer the following as quickly as you can. 4. What does the chart show? 4 (A) The number of vehicles sold by one manufacturer (B) Sales figures for four years 2. Who sent this @-mail? 5. (A) Andrew Fisk (8) Gordon Billings Which model sold the greatest number overall? 6. A) Avenger (®) Pucchino Follow up: Compare your answers with your partner. Which was the most successful period for sales of the Pucchino? (A) July-August (€) January-March ‘What happened in January? (A) There was a sales conference. (8) The Excelsior model was discontinued. (A) 465 0 2 Test tactic: Locate information in double text questions ‘A Look at the questions below and quickly identify (by checking the appropriate box) where on page 152 you should look to find the answer. 1. How did Kelvin Adams find out about the apartment? (Jad (emai (1 Both 2. What feature probably attracted Kelvin to this apartment? [_] Ad [1] Email ] Both 3. How many rooms are there in the apartment? 4. What does Kelvin request? 5. Which of the following is likely to be a problem? 4. Where did Kelvin Adams see the ad? (A) On the Internet (B) In the newspaper (C) Inashop 2. What feature probably attracted Kelvin to this apartment? (A) The central heating (8) The price (C) The location 3. How many rooms are there in the apartment? a2 (8) 5 os Follow up: Compare your ideas with your partner. (Cad Cemail C1 Both ad (] emait C7) Both Cad CF e-mait [Both ‘What does Kelvin request? (A) Directions to the apartment (8) Pictures of the apartment (©) An appointment in March Which of the following is likely to be a problem? (A) The availability date {B) The policy on pets (©) The apartment size B_ Now, look at the answer choices and choose the best answer. Unit 28 | Reading Test Part7 151152 Questions 1-5 on page 151 refer to the following advertisement and email. Apartment for rent © Modern downtown studio apartment located 10 minutes from shops and public transportation © 2 bedrooms, kitchen, i bathroom, balcony © Centrally heated (gas) © Suit young couple or professional © Part furnishing can be arranged ¢ Rent $985 per month plus utilities ing/dining room, # Deposit + 1 month's rent in advance © No pets © Available mid-March Contact Karim Patol 555 2345 Email: kerim98@s_mailcom To: karim98@s_mail.com Ce: From: Kelvin Adams (kelheart2@s_mail.com) Dear Mr. Patel | saw your advertisement in the local newspaper. I'm very interested in the apartment for my family. We are currently living in Westside, but are looking to mova closer to the town center, by the end of February so this apartment would be ideel. | was hoping to be able to arrange a visit sometime next week. Monday would be the best day for us, i this is convenient for you. In the ad, you mentioned that the place could be part-furnished. We have a small amount of furniture ourselves, but probably not enough for a two-bedroom place. Could you possibly tell us what inventory i likely to be included with the apartment? | would also really appreciate it if you could possibly send us a couple of pictures of the bedroom and living/dining room, as well as some directions as to now to get there. Thank you very much in advance, Yours Kelvin Adams Unit 28 | Reading Test Part 7Prd checkii Zcheck what different pans, of the chart, table or form refer to, @ skim questions, toidentify where to look for anewors. Be careful of the “small print”. 1 weteh for connected information between texts. 1 Read both passages before you answer. 3 Tactic practic Charts, tables, forms and double texts Use the tactics you have leamt to answer the questions below. After each item, confirm with your partner the clues that told you the correct answer. Consumer's Friend magazine We do the research, so you don't have to! In our efforts to keep consumers informed, we continue to look hard at product and pricing trends throughout the region. This month's report focuses on a year-long pricing study of the 4 largest supermarket chains in the Greater Altonville area. For this study we surveyed 2 main food staples, eggs and bread, in each chain over a full year. Surveys on individual products showed little quality difference between each of the four stores. The main difference was the price, as shown in our comparison chart below. Questions 1-3 refer to the following chart. Price comparisons of major supermarkets | 1. Who are the intended readers of this report? April Eggs(dozen) —_| Bread (sliced ‘medium loaf) 0) Reporters: Floor Mart___| $1.25 $0.95 ®) Store. owners 5-9 Stores $1.29 $115, (©) Reeseronere: Leavinsons | $1.35 $135 (0) Shoppers VFG $1.20 30:90" 2. Which company soid the cheapest bread in the first four August Eggs (dozen) | Bread (iced soni? medium loaf) (A) Floor Mart [ Floor Mart | $1.26 $1.05 @) 5-9 Stores 5.9 Stores $1.35 $115 (©) Leavinson's Lewvinsons | $1.39 [sis ©) veg VEG $125 50.95 3. What happened to the price of eggs at Floor Mart throughout December | Eggs(dozen) | Bread (sliced the year? medium loaf) (A) It stayed largely FloorMar | $1.26 $1.10 unchanged. 5-9 Stores 140 $1.20 (8) It dropped stightly Leavinsons | $1.45 $1.40 (©) It rose dramatically. VFG. $1.30 S110 (0) It matched their “This food item was intodaced in October. Sompestors. Unit 28] Reading Test Part? 153ae 154, Questions 4-8 refer to the following advertisement and letter. RTTeicolen wel ieh Ay Experience the welcoming culture of the Greek islands, Suntours Holidays offers you a once-in-aifetime opportunity to visit the unspoiled island of Kefalonia. Stay at the recently renovated Casa Stanoupolos Hotel, just five minutes from the beautiful blue waters of the Aegean. Each room has a balcony with a view of the beach, and a private bathroom. The hotel has two pools and a jacuzzi, as well as its own highly-rated restaurant, where you can enjoy some of the island’s more traditional meals. You can also visit one of the local villages. where life continues much as it has for the past few hundred years. Holidays include all flights and transfers, as well as a choice of one of two exciting tours: either a two-hour boat trip to nearby Turkey, or a chance to snorkel in the pristine waters of the local undersea national park Call (415) 555 4873 for more information on this fascinating vacation opportunity. 132B, West Bayside San Francisco, CA 94105 24 August Dear Sir, am writing to complain about a recent trip I took with Suntours. I originally signed up for a two week trip to the island of Kefalonia, as advertised in Newsmonth magazine, and \was looking forward to enjoying the holiday. Unfortunately, I feit that a number of things spoiled the holiday for me. Firstly, | was led to believe that all rooms in the hotel had a balcony with a view of the beach. However, my room not only did not have a balcony, but it faced away from the sea. Secondly, only one of the hotel's pools was open, the other ‘was still under construction, and the promised jacuzzi was not there at all. The hotel's, restaurant was excellent, but it was closed two nights a week, meaning that my family had to walk about 30 minutes into the nearest town to eat, as there was no evening bus service. Finally, we took the tour to Turkey, but could not leave the boat, 2s nobody told us we had to arrange visas in advance. Had we known, we could have chosen the other option. 1 feel very disappointed about the trip, and would appreciate some compensation, Yours truly, Dave Caynar Dave Clayman Unit 28 | Reading Test Part 74. How far is the hotel from the beach? (A) 5 minutes (©) 30 minutes, (©) 1 hour (©) 2 hours 5. What is advertised as part of the package? (A) A suite of rooms (®) A private beach (©) A chance to visit a second country (0) A chance to visit historic ruins 6. How does Mr. Clayman feel about the hotel? (A) He is unhappy there was nowhere to swim. (8) He is angry his balcony was too small (C) He did not like the size of tho Jacuzzi (0) He feels the advertisement misrepresented the hotel. ‘Whet was Mr. Clayman NOT disappointed about? (A) The view from his window (®) The quality of the food (© The tour to Turkey (O) The lack of a bus service 8. Which option does Mr. Clayman wish he had chosen? (A) The visit to the local villages (8) The trip to Turkey (©) The snorkeling tour (0) The visit to Kefalonia Unit 28 | Reading Test Part 7 155© Mini-test Now apply what you have learnt at the actual test speed with questions 1-12. Recommended Time: 12 minutes (or less) Try to spend no more than about 60 seconds on each item; if you don’t know the answer, guess and move on. If you have time at the end review any answers you weren't sure about. Questions 4-2 refer to the following bil. La Traviata Restaurant Cole Road, Baton Rouge, LA Spaghetti with Meat Sauce... $14.95 Seafood Spaghetti $15.95 Pizza with Italian Sausage ..... 316.95 Pizza with Mushrooms and Pineapple $18.95 Sparkling Mineral Water 2 @$03.50= $07.00 Tropical Fruit Punch — house carafe 2@$i285= $25.70 Desserts Ice Cream $03.99 Cheesecake 2@$0599= $11.98 Fruit Salad $04.50 Coffee 4@S0495= $19.80 Sub Total $139.77 Tax @ 12.5% $17.47 $157.24 What can be inferred from this bill? (A) Spaghetti is more expensive than pizza. (©) Three of the customers drank mineral water. (©) Four people ate a meal. () Only two of the guests had dessert. 2. What single menu item on the bil is the most expensive? (A) Spaghetti with Meat Sauce (8) Coffee (©) Tropical Fruit Punch (0) Pizza with Mushrooms and Pineapple 156 Unit 28| Reading Test Part 7Questions 3-4 refer to the following form. Holiday Booking Fo: ivisive [Given | Sumame Dep. Date from To Cas Holiday nme inguence ir Sim | Fletcher ‘pris [London _|Barbadoe [Economy | @N Mrs ‘Ana |Fleicher April 25__| London Barbados [Economy | (Y/N I YIN YIN YIN Hotel Room type No.of rooms | No.of nichts | Meals Check in [Check out (Full/Halt/BnB) Montexo Bay “win i 9 Fall Apit26 [May 5 fae Special Requests balcony, private bath For office use only [Boing sgn Tim Ne [dose eve | ]1 [2 [3 Contact deals: Address: 3, Victor Louis Avenue, , Lyon Tek: (+33 47) 555.1566 Email: [email protected] ie 8. What kind of room do the guests wish to stay (A) A double room with a balcony (®) A twin room with a shared bathroom (©) Atwin room with a balcony {D) A double room with a private bathroom (A) Sam Fletcher (8) Jim Ng (C) Ana Fletcher (O) Victor Louis in? . What is the name of the agent who booked the tour? > Unit 28 | Reading Test Part7 157Questions 5-7 refer to the following report and chart. The resus in the chart below show that, as predicted, the new interview procecure has shown a significant increase in the level of education of our new recruits, at no additional cost. As we refine the procedure it is expected that this positive trend will become even more pronounced over the coming years. Results of the Change in Interview Procedure Distribution of Recruits Year 1 mRehires Recruited from other companies Co Master’s degrees Bachelor's degrees (only) a High schoo! diplomas. Others Old interview results First year, new interview format 5. What does the writer note about the changes? (A) They need to be refined. (©) They will be expensive to implement. (©) They meet expectations. (©) They are insignificant, 6. Which group provided the fewest new employees over both years? (A) Candidates with Master's degrees (©) Recruits from other companies (©) Candidates who have only completed high school (©) Former employees 7. What is NOT indicated in the chart? (A) The percentage of university graduate recruits increased. (@) The percentage of rohires remained constant. (©) The percentage of recruits from other companies dropped. (©) In the old interview results most recruits were high school graduates. 158 Unit 28| Reading Test Part 7Questions 8-12 refer to the following memo and e-mail. MEMORANDUM ‘To: All members of the sales department Ro: Year-end party From: Annette Derringer Date: November 26 This is just a quick note to let you all know the arrangements for next week's year-end party. As you know, the party will be held at the Green Vale Country Club, which we have reserved betwean 7:30 pw. and 10:00 mi. on the evening of December 21st. I've received replies from almost all of you confirming attendance, but if you haven't let me know yet, please {do $0 in the naxt day or two. Tickets for all employees. have been covered by the compary. ‘The Green Vale management have asked me to explain ‘one or two things to those of you who have not been there before. Basically, there s sufcient parking space {or only 100 vehicles, 50 they would lke to ask those of you planning to drive, to try to car-pool as much 28 possible. Also, the number of lockers avaiable is. limited, so quests should try to keep belongings to arminimum, Thanks in advance, Annette ‘To: Anneite Derringer [email protected] From: Kyle Berwick Date: Nov 28 ‘Subject: Year-end party Annette, ‘This is to let you know that | will be able to attend the year-end party at the Green Vale Country Club on the 21st although | don't think | will be able 10 arrive before 830. | was wondering if it would also be possibe 0 bring a couple of guests? | know itis a bit of a last minute request, but my brother ang his wife ere Planning to visit us at that tme, and I know they'd love to see the Green Vale. If tis not a problem, then can you let me know how much | should pay for ther Lickets? Also, assuming this Is OK, | was planning to. hive down in a single car, to reduce the need for parking and also to allow us to keep our belongngs in the car | have a couple of days off before the party but I'l be in ‘my office until the 17th, so could you get back to me before then? ‘Thanks a lot, Kyle 8. What is the main purpose of the memorandum? (A) To explain the arrangements for a special event (©) To encourage people to travel by car (©) Toask tor help arranging a party (©) To thank people for attending the party 9. Why does Kyle Berwick write to Annette Derringer? (A) To ask the price of movie tickets (8) To explain why he cannot come (C) To request directions to hotel (0) To ask if he may bring guests to the party 10. Which of Kyle's points is NOT mentioned in the memo? (A) Payment for extra quests (6) Storage of personal items (C) Parking restrictions (©) Timing for the evening 414. What information does Kyle require? (A) The date of the party (8) The location of the Gresn Vale Country Club (C) The price of additional tickets (0) The name of the organizer 112. By when does Kyle ask Annette to contact him? (A) By November 26 (8) By November 28, (C) By December 17 (0) By December 21 Unit 28| Reading Test Part7 159o Reading in action A Read the following advertisements, then discuss the questions below. Position Available High-level secretary required for firm located in central Los ‘Angeles. Applicants should have good communication skills, reasonable computer skills and be able to type 80 words per minute. Abllity to speak French and Spanish an advantage. 3-5 years of experience with at least 2 years as secretary to top management a must. Applicants should be prepared to work with high-level ‘contacts while maintaining a calm and pleasant attitude. ‘Send résumé and cover letter together with two references to RTS International, Box 1244, Los Angeles, CA. gs Secretarial position available in March This Job involves working for an independent flim producer based in Los Angeles. You should be enthusiastic and knowledgeable about the movie business, Minimum 2 years of experience required, secretarial skills, word processing, ete. Send résumé and cover letter to Fanfilms, Box 1553, Los Angeles, CA What kind of jobs are being advertised? How much experience is required? What special skills are needed? What are the differences between the two jobs being offered? BYDR 160 Unit 28| Reading Test Part 7B Now read the following reply to the first advertisement on page 160. Does this person fit the position? RTS International Box 1244 Los Angeles CA Dear Mr. Wiliams: |1amn writing in reply to your advertisement for a secretarial position, which | saw advertised in the Gazette on Monday. ‘After my graduation from secretarial school, | worked for a number of local companies for around four yeers, and developed my secretarial skis. | can type at 100 wem, and | speak good Spanish, as well as basic French, which | am keen to improve. For the last two years | have been the personel assistant of the president of Shop-on, an Internet shopping company. | enioy my work, but am looking for more of a challenge, 'm sure your company can provide me with thal challenge. Hook forward to hearing from you Yours sincerely, Miriam Masters Miriam Masters © Complete the following cover letter for a person applying for the second job, using the words in the box below. Be careful: two of the expressions are not required. ‘secretarial duties: a secretary would like to have been responsible ood at word processing, my knowledge of my enthusiasm for the job very good typist am writing in reply very excited to hear Fanfilms Box 1553 los Angeles CA Dear Sir or Madam: ().. .~ to your advertisement in Movie Weekly. | was (2) 1» about the position. Ihave been working as (3) for the past three years, during which time | (A). for writing letters, answering the telephone and other (8) ene « lam 6) and have some experience with simple spreadsheets. | am also bilingual in English and Spanish. eel that (7) «-, Coupled with (8) . this job. | look forward to hearing from you. Yours faithfully, Consuela. Peruzai Consuela Peruzzi 1 the movie industry, make me an ideal candidate for © Further study Find a job ad or other advertisement in an English magazine or newspaper, and think of two or three questions to test your classmates. Write 2 response to the advertisement. Use your imagination. Go to word list and quiz page 189. Unit 28| Reading Test Part? 161162 Activity files Activity files Activity file 2 Student B You are Barton Donovan, the Director of Seimex Watchos America. You just sent the following fax to your New York office. ‘You will get a call from Mr. Carson, as there are some parts of the fax he cannot read. Task + Read the fax now and confirm with your partner that you understand what it says. + Then take Mr. Carson's call and answer ary questions he may have. Fax Message Important Re: August 14 meeting Mr Carson, |Lam writing to let you know that I will be arriving on Tuesday August 13, am flying with United Airlines and my plane is scheduled to land at 9:15 eM, Could you arrange my hotel for me? The main purpose of my visit is the problem with our Accuron Line of watches. We have had many complaints about water damage. We must discuss how we can deal with the problem. Please invite Paul Smith and Mary Davis also. Barton Donovan Activity file 8a When your partner chooses a number, make a sentence to describe the picture. When it's your tum, chocse a number and listen carefully to your partner. if they say one of the words (on your bingo card you can mark it off. The first person to get all the words marked off is the winner, Bingo card 1 B 1 N 6 ° holding opening sitting wearing shiningActivity file 8b When your partner chooses a number, make a sentence to describe the picture. When it's your turn, choose a number and listen carefully to your partner. If they say ane of the words. on your bingo card you can mark it off. The first person to get all the words marked off is the winner, Bingo card 1 B 1 N @ ° standing, getting into walking enjoying pushing Activity file 1414 Read your partner the following business news report. ‘Your business news report FHL Electronics announced its sales figures for the last financial year. The president explained that the decrease in orders would lead to the closure of three factories. The president blamed the disappointing results on increasing labor costs in Asia. He apologized to his shareholders for the company's debts and promised that next year would be a much better one, Activity file 17a With your partner take turns reading one sentence at a time, They will ry to guess the correct job, location or activity. 1. Sorry, | have to go to Boston on Tuesday. Could we make it for next Monday? (activities ~ changing an appointment) 2. Please open your books to page 20 and look at Unit 1. (jobs ~ teacher) 3. Would you like anything to drink with your meal? (locations ~ restaurant) 4. Ifyou want to go to Bramston, you have to change at Union station to the central line. (jobs ~ train conductor) 5. This picture was painted by Samuel Evans just before his death in 1934. (locations ~ art museum) 6. Could you tell me how to get to the Miller building? (activities ~ asking for directions) files 163164 Activity files Activity file 15a When your partner chooses a square read one of the questions from the same number square below. They must say whether itis “Correct” or "Wrong". If they are right, they get the square. 4. A. The photographer is carrying the camera, (Wrong) 2 ‘The man is holding the dog. (Wrong) . The dog is standing 3, ‘A. The chef is cooking. (Correct) B. The woman is A. The truck is plowing the road. (Correct) B, The road is clear of snow. (Wrong) The man is using the restroom. (Wrong) |. The worker has stopped cleaning, (Correct) B. They are filming a near the cowboy. cleaning the kitchen. scene. (Correct) (Correct) (Wrong) 4 5. 6 A. The machine is The boat is tied to the | A. The woman is making making a hole. pier. (Correct) ‘a bookshelf. (Wrong) (Correct) The ship is sailing B. She is reading. B. The worker is digging. across the bay. (Correct) (Wrong) (Wrong) % 8 9. A. The firemen are having a break. (Correct) B, The dogs standing near the truck. (Wrong) Activity file 25a Read out one of the following answers. Your partner must identify the question that best matches It, If they do, they score 1 point. not, you have a chance to steal their point. Continue to take turns reading out all the answers. ‘Answers to “why” questions (A) Governments are worried about their safety. (B) They have decreased in the last few months. (©) There was ¢ clash with the annual general meeting. (0) His plane took off late. (E) The latest model is still under development.Activity file 14b Read your partner the following local news report. Your local news report ‘The new Milltown Theater will officially open on Tuesday. The first performance will be a modern version of Romeo and Juliet. ‘The famous actor, Tom Mason, plays the lead role, Tickets went on sale one month ago and sold out almost immediately. Activity file 17b With your partner take turns reat correct job, location or activity, ig one sentence at a time. They will try to guess the 4. The acting was good but there wasn't much action. ~ (activities ~ talking about a movie) 2. What time does the poo! close this evening? ~ (locations ~ sports club) 3. Yes, we have one with the same heel, but in brown leather. ~ (jobs ~ shoe salesman) 4. How mucn is @ pound of tomatoes? ~ (locations ~ supermarket} 5. I'm not sure | like the color and the sleeves are a bit short. ~ (activities ~ buying clothes) 6. Can you help me copy these? | have @ meeting in 15 minutes. ~ (jobs ~ office worker) Activity files 165165 Activity files Activity file 22a 4. & [PREPOSITION] A. The man is on top of the car. B. The man is leaning against the car. [SIMILAR SOUND] A. ‘The woman’s hand is touching the box. B. The woman is tuming the handle. [SIMILAR SOUND] A. The flight attendant is wearing a ted jacket. B. The door is very light. [SIMILAR SOUND} A. The man is re-sitting the test. B. The man is sitting next to the control panel. [PREPOSITION] A. The man is behind the computer. B. The keyboard is in front of the computer. [SIMILAR SOUND] A. The man is cleaning the glass. B. The man is cutting the grass. (PREPOSITION) A. The papers are on the dask B. The papers are under the desk. [PREPOSITION] A. The skiers are under the snow. B. People are on the chair lft. [SIMILAR SOUND] A. The woman looks at the doors. B. There are locks on the doors.Activity file 15b When your partner chooses a square read one of the questions from the same number square below. They must say whether it is “Correct” or “Wrong”. If they are right, they get the square. | 4. 2 3. A. Two men are standing. A. The dog is running A. The chef is working in near the camera. near the tires. (Wrong) the kitchen. (Correct) (Correct) 8. Themanisknesling | 8. Thekitchon is very B. They are watching a near the dog. ity, (Wrong) film. (Wrong) (correct) 4. 5. 6. A. The worker is A. There is at of A. The woman is holding watching the digging. equipment on the many books. (Wrong) (Correct) pier, (Correct) B. She is standing near B. The man is fixing the B. The ship is leaving the the shelf. (Correct) machine. (Wrong) water. (Wrong) z. 8. 9. A. Thetruckis pushing | A. Themaniswashing | A. The firemen ore sitting the snow. (Correct) the sink. (Wrong) on the truck. (Correct) 8. itissnowingneaviy, | 8, Theworterisholaing | 8. The dog 's watching the (Wrong) ‘the mop. (Correct) men. (Wrong) | Activity file 25b Your partner will read out one of the following answers. You must identify the question that best matches it. If you do, you score 1 point. If not, your partner has the chance to steal your point. Next it iS your tum to read out an answer. (Check the key in the Tapescripts and Answer Key to make sure.) Continue to take turns reading out all the answers. Answers to "how" questions (F) By contacting the concierge. (G) Much the same as today. (H) There are a lot of innovations. (I) By contacting the emergency number. U) Iisa potential problem, Activity files 167168 Activity files Activity file 22b 4 z [SIMILAR SOUND} A. The plates are on the counter. B. The man is counting the plates. [PREPOSITION] A, The student is leaning against the locker. B. The student is looking inside her locker. [SIMILAR SOUND} A. The man is shipping some food. B. The customer is shopping for food. [SIMILAR SOUND} ‘A. The man tastes the food. B. The man tests the soil. [SIMILAR SOUND} A. The people hide behind the building. B. The people hold umbrellas. [SIMILAR SOUND} A. The diners sit around the table. B. Their dinner is on the table. [PREPOSITION] A. The scientist is on the table. B. The student Is in the laboratory. [PREPOSITION] ‘A. The people walk along the sidewalk. 8, The commuters are between the buses. [SIMILAR SOUND} ‘A. The manis by a sign, B. The man is going to resign,General glossary of terms ‘Terms used in instructions brainstorm (v) ‘To think of many ideas ona topic quietly and creatively focus (n) The main oF most important thing er things ey words (n) The most important words in terms (of meaning, usually nouns, verbs, adjectives and adverbs paraphrase (s) ‘To restate something in other, usually simpler words predict (¥) ‘To say what is gongto happen in the fauure. the TOE test hs usually ‘Means to guess what you ae going to hearin the listening section ‘elated (ac) Connected in some way to an idea ‘scan (v) ‘To read quicy in ord to pick out pectic informaton (eg, boing for ‘a name ina phone book) similar (ac) Having some things in common but ‘not complete identical (.¢ Afcan elephants are very simiarto Indian epharts) shim (v) To read quic in oder to get a feneral idea of te contents (e.. {ule going vera movie review to see fits worth watching) tactic (0) ‘Amethod or technique used to achieve an immediate goa! Testrelated terms answer cheices (a) The four possble answers (A B.C, _D you ean choose from inthe TOBC test ‘context (n) The backgound events or situaton ‘wanin which someting belongs or takes piace denial (0) A negatve response toa request distractor (n) ‘An incorrect option in a multple- hoiee question imptid (¥) ‘Something which can be understood ris suggested without being diealy stated infer (v) To.use context or related information tourderstand something that isn't divcly stated refusal (a) Astetement cf an unwillingness to do something response (n) ‘Something sad or writen in reply toa question or statement similar sounds (n) common type of test distractor hich uses a word or words whih ‘sounds sila to.a possible correct answer Grammar terms ‘oun (a) verb (W) adjective (adj) ‘adverb (adv) ‘subject (s) object (0) preposition (prop) pronoun (pron) ‘subject pronoun ‘object pronoun Indefinite pronoun ‘suffix |A.word which is used asthe name of 8 parson place or thing e-6 Jotn, Carads, perc) | wore thats wsed to stow an acton or tate (eg. un, s) A wore that describes a noun or pronoun (e.¢ Bi apr). or eves ‘ta infomation about thom [A word that adds more infomation about plece tie, manver, caus, or degree toa ver, an adjective, a hase oF anther adher (e.g ook carey, ncrediby fast) A grammatical word dosorbing the oun oF roun phrase thet performs ‘ne acion ina sentence (eg. cars eat fist ~ "Cats the subject). Or Im epassie sentence, the noun ‘hats affected by the action ofthe ver (6.8 The tre was blown over by the strong wind.) A gamnaticl now! describing the noun or noun phase tat is being acted upon o affected ty the ver in sentence (2g Cats eat fish - “fish” te object) A wore which i used to indicate postien, of movement in time or space (eg he ball si the tox, At fishes at 9:00, He is going into the store) | wore that kes the place ofa noun (eg I.y04, ft) A word that ake the place ofa subjeat noun (eg. ne, trey) A word that akes the pace ofa noun (e.g him us) A pronoun that dossrit weer to any pectic parson or thing (0. someting, enything) A goup of ets adced atine end of a word that affects the meaning or use (eg. “edn “amused! y" in*siowy’) A goun of eters adged at the begining ofa word tat aflocss tne meaning or use (e-“b1 in “biyce",“pre* in “predcr) General glossary of terms 169Word list and Quizzes Unit 1 brlefease (x) fat roctangularcace for ‘carrying papers, reports ete ‘She hac so many papers in her briefcase, itwas aifeutt to close. fiscuss () t0 talk about 2 subject with ‘other people The people are discussing something, | would tho fo dacuss our sumer sales pons, document (9) wrtton papor which gives official information They had al the necessary decuments for the meeting keyboard (n) 2 set of keys used to type on ‘2 computer or word processor ‘sew computer came win a wireless eyboord White ne was ping his essay he accidentally spiled coffee on his keyboard. lek up (*)_tolift semething from the ‘ground oF floor or another surface The man and woman are picking up the wood. presentation 1) a tak at which a new ides ‘or information is gven toan audience The sales manager gave an excallont resentation ofthe new products. wave (¥) tomove something back and forth The man s waving Nis arms. ‘workshop (a) place with tools ard ‘semeties macnery where things re There or a Jo of toes inthe workshop. 4 Complete the sentences with the following words. brietcase discuss documents ‘keyboard pick up_ presentation workshop waved 4 The computers iver, but te... Is black. la’ big enough fe all 3 He dean is dry on tne or ane {quick bent down to. 4 Wenesdto .. for our employees. 5 Hood alte nn where he made ome beautiful wooden furiture. at fat lane, but she was on the other sie ofthe road and dit soeme. 7 She made an excellent enna 10 the investors who agreed to back her idea. 8 LAN TFN MOS! rn anywhere and | need them forthe meeting ths afternoon. 2 salay increase 170 Word list and Quizzes Unit 2 arrange (x) organize or meke plans for ‘something, Could you arrange my Note for me? My secretary wll arrange the meetirg time. arrangement (r) 3 pian that has been ‘made for an event Wat are the arrangements for temertow? We made the orrangement by telepbane. bothor () to distur or interrupt somoane 1'm sorry to bother yeu Mr Donovan, but Im afraid we couldn't reed your fax proper. ‘cheap (ac) low price, nt expensive ‘Where can buy a cheap air condtiener? Airines eter cheap prices etractnew ‘complaint (2) a spoken or writen Statoment expressing cissatistaction with 2 produet cr service The customer service department deals with allcompaints. ‘customer (n) & person paying for goods or ‘services ‘My customers vein Boston Why cid the customer eanca! his contract? sdocide(v) to choose to do something after ‘thinking about it carefully ‘haven't decided yet. | cided not to vs the conference this year. (give someone a) lift (n) arice 1 ‘Someone's car or ote vehicle to 3 particular place Mery gave me it {asked my fatherto give mo afi tothe station. ‘g00ds (n) items that are produced by a ‘company that are available forsale There's a range of goods. We plan to expand our range of goods 1 tne ex oo years. notice (n) 2 eign deplayed publicly giving information to a group ot people Have you seen the notice about me sheep? The notice asked people net to smoke i the kitchen area. pareel(n) a package, usually wrapped in ‘paper, tobe dolivered by mail What company did you use t ship the parcel? The maiman delivered the parce at 2o'cck ths afterncon, profit (n) money made (usually by a ‘business) above the money they spent Hes te sale improved profs? ‘The new product caused a profit ise often percent. (60) receive(d) (v) the way people react to something How were her fincings received? His presentation was very wel received. repairs (0) work cone to fu something that ‘was broken How much are the repairs gong to cost us? The building needed lot of repairs folowing the storm. responsibility (n) an area of work you aren charge of IPS my responsi to qualty check tne terrible (adj) vory boe, or shocking “raific can bo teri in this ty. The food at hat restaurant terre, 41. Choose the correct word. 41m going o give Mr. Hargreaves a(n) sore 10 He BIDOML (votes (©) arrongemont © ie 2 The majority of customers have been satisfied with the way the company dealt wth their @) customers, (©) complaints (©) notices 3 Ihe already made an) 0 ‘meet Howard tomorrow, () bother © it (©) arrangement 4 Pease don't Inameeting, @) otner (®) receive (© sieves ‘5 Heten’s proposal was... yy ‘most people atthe conference. @) wel rocoto (® gotalong (© bothered {6 applied for a now job beozuso | wanted (A) hour (6) presentation (©) responsiblity ime again. t'm 2 Read the definitions and unscramble the words. 1. tems produced by & commary (dooge) pe j = 5 z & ‘work dene to Ti something (sparen lew in price (eopho) verybad (itrelba) ‘choose to do something ‘after thinking carefully ‘about it (eco) 4. 9. make pins to do something (gene) oeUnit 3 adapter (n) a device used to change the power fom a:socket to match the Fequiremonts ofthe appliance You can run twith an AE adapter You'l need an international adapter to use {your hariyer overseas. appointment (2) an arranged meeting. ‘usualy for some business purpose He has 0 sh fan appontmert. 1 made an appointment to see the dentist ext Thursday appreciate (x) tobe thankful for somathing appreciate the company. We aoprecate your help assistance (n) help ‘She does not request assistance in moving her van block (¥) to place an object or stand in @ ‘way that nathing can got past You are blecking he emergency ext for the theater. Te bores blocked acest the emeraerey i. branch (1) one of several offices or shops. Doelonging to a larger group; part of @ ee ‘She atthe wrong oranch. The hark has branches all ovr the county, You should cux back the branches, hey ae ising te sign. ‘company (n) having another person with you 'é appreciate the compary. You can come win me'to keep me compar. ‘courte (2) 2 porson, working for a delivery ‘compary, who is psidto take letters and packages from one place to another The courier is going to pick them up in 15 minutes. The fastest way t dether Rems ito use @ cour. ‘eriticte (¥) 10 S0y what you thik & wong ‘wth eomething What aid same tranaes enticze? His approach was citczed fr being 100 aggressive. feedback (1) information to let people ‘know about thee performance, usually at work What kind of feedbock did you get from the trainees? The boss gives us encouraging teecback. improvement (n) something that is better than a previous situation or version Its an improvement on thelr previous one ‘He has shown a steady improvement In the ually of his work. Included (adj) part of the contents of a package, not Separate, not requiring ‘additional purchase The adapter isn't included. Batteries ae included. label (n) 2 note attached to 3 product ‘explaining some detat (eg, the price) The late fs rcorres. ‘lug (it into/in (¥) to connect an electrical item to a socket You can pg tint socket Where can | plig my laptop in? ‘practical (ad) having areal and clear use Nedoesnt have ary precticl value. The tairing chowod lots of practical ways to use the application. ‘purchase (y) to buy something ‘Purchase an adapter You can purchase tickets online. ‘epacoment (ad) used in pice othe “give a replacement part Since Tony eft we haven't been sont a replacement worker request (v) ask for ‘She requested a vegetarian meat She requested assistance. socket (1) the place you plug electric tems into the wall inorder to provide them with power You can plug itinto 2 secket. He plugged the television into the socket ant sitened ton. stock (n) the rumber or amount of a product avaiable to sell to customers ‘Check the partis in stock em aia we dont have any of those in stock ‘atthe moment. theoretical (ad}) based on ideas rather than experience: opposite of practical Iwas too theereteat The lecture was very theoretical, but seemed tomoke sense 4. Use the definitions to find the words to complete 10 the puzzle. ps a4 Cis io a Cz 23 AGO ULI ‘clues, eioe ° ‘2 nce attached 1 something explaining ts to connoct an electric item to 9 socket to buy somothing ‘a person who Is paid to take laters and packages ‘something thet is better than twas before ‘one of several offices or shops. ‘he amourt of goods avaliable something you use stead of something ose {o fol thanidul to someone 410.3 person who tales part in an event ‘Linas real and clear use 2 410 She reconed 3 ‘Complete the sentences with the following words. adapter assistance block company erticized feedback Included requesting, socket theoreticat ‘The cost of post and packing ist in the price. if your computerisnt working. check the un SoMetiies people forget to ‘itch ont Proase dor't the hospital | ict get the Jeb, but they cidrt tll me ‘why. going to ask for some Fake some ‘when | go te ‘Sngapore.| don't want to travel alone. ‘Bont forget to toke your Intemational ‘o Japan. You'll need for your the entrence to laptop ‘She ashed forsome the boxes. Alotof people have plans for ‘anew supermarket in the area, Tey cont Think it's neeced, The Patt of te exam requires: ‘2 good knowledge of the highwoy code. Unit 4 apologize (v) to say sony for an action ‘We azologize for any inconvenience. He apologized for veing ate boost (v) 1o cause something to become Dette, larger or geater ‘We aim to boost Our sates in 1s segment. The good exchenge rates have realy boosted exports. cancel (v) to request th fan ardor or ‘reservation be stopped Service to Darby has been canceled fr the foreseeabie future. You can find the washing etructions on the fae participant (n) a person taking art in an event Comments from the participants. 3000 partejpants completed the marathon wis year | canceled my subscription to the newspaper {a5 isnt have enough vine fo read ‘complimentary (ad)) offered without charge Wewil shorty de soning complimentary tea The saunas are offered as 2 complimentary service to af guess Word list and Quizzes 177oadline (c) the frat date 0 ploce of work hhasto be completed by The deadline for the Qcom project has boon ‘moved forward by a week {need to ask for an exersion tothe deadire {9 alow me time to do more research ‘getaway (r) a short holicay or place where ‘youcan make # holiday 4 pertect spe fora tropical gota. We bought ourselves a litle getaway i the Bahamas. inconvenience (1) something that causes tvouble oF a problem for other people We apologize for ary incenvenience. The roed works caused at oF inconvenience to commuors. Interrupt (9) 10 cause something to be ‘topped, to break into someone's ‘conversation suddenly Senice hes been iterupted due tothe weather. {im sony interrupt your meeting, but tmee’s an urgent call on ine one. leelate (¥) to separate something from ‘other things foray sten woud haw ded he ius. ‘ne islanders were seated ‘rom evileaton tor mousands of years. Inelghboroo¢ (n) cistrct wnere people Ive Help keep your neighborhood clean and sttroctve. ‘tine (v) to give a short general ‘description of something He outned their business pans. patience (a) an abit to wat without becoming frustated or annoyed Thank you for your attoncon to this matter «end your patience. his paviorce was rewarded pleasantly (adv) nicely, enjoyably Wewere pleasant surprised. The evening passed peasartly. reduction (n) a change from a larger toa ‘smaller number or amount Sales showed a reduction In overal volume. Workers Pad to accept a reduction in salaries due to poor sales fgures. refund (8) money paid back toa customer for an unsatisfactory product or service We promise al our customers willbe salsfied or wel ge youa full refund. ‘representative (2) 3 company’s agent Prease contact our representative in your ‘rea, yeu hove any questions. road coaultions (0) the state of tho o2d, usually due to weather or volume of traffic Adjust your diving to road conditions. ‘secluded (ad) (of an area) hidden from ‘sight, away from populated areas IT hias mies of sectdea oeacres, target (¥) to aim at, to be intended for ‘he standard computer, trgoted atthe mall business market, showed a reduction In sales, ‘tremendous (ad)) very good, ora very large ‘amount Ir ms 9 temendous wealth of secuced Deaches. ie was 9 vemendous effrtt build the factory ineush 9 short space of timo, 172 Word list and Quizzes 1 Choose the correct word, (6) disposal (©) deactine 2 Unfortunately, there has been ain) Tn profits ovor tho last fow ‘months. (A) inconvenience (8) reduction (©) refura 3. The plane will be detayed by three hours. Thank you for your. (A) inconvenience (6) patience (6) notice 4 The tain has been an eater probiem on te rack. () interupte (0) concoled (€) refused 5 Im sorry to. your ‘conversaticn, bul tho dirostor would 1Ko to see you, (A) apologize (B) interupt (©) assist 6 The company is tying to wits profits this year (A) boost (6) incude (© refuna 7 The rew manager has mode a ‘effort to be Mendy, (A) tremendous (©) complimentary (©) excluded due to 2 Read the definitions and write true or false. Inconvenience means having an easy time, Ifyou get a refund you get your money back. A getaway isa type of atplane. Topolegize means © be angry with Toassiat mears o hap. Ia beach is secluded its very crowded. 1 Someting is complimentary its expensive, your Rouse is isolated you don’ tne near ‘other people. ‘9 Your neightorhood ts where you Wve 410A company respresentative works forthe government 111 Road condtions are the state ofthe road, 421 joutarget 9 group of pepe you aod 113 Pleasantly means hori. Unit 5 accommodation (0) le ier stay Tees was ery hopy mnt ay Urhissconmonare FCs wr merci erm caren pee soa Sings GS noraing hat ghee yous ater chance tan anne eon soomes acting rom ana ves n Scrat ro ing ti oy ex Merch gave nan toons te oer opts ASG eats poopie aed obo, speci oy gen mney The tnd ats voto aoe Uepvegdeten ite gorenert ero heath goupeas moc as prs ore emeieres @) nog many peuple Mn ts owsteee stecies te nc pees Congres ne eos Int a considerable (a) signa ‘hereon Ses rc hes eu ia carsloabe reception eats comings to peruave somes Te ened mot me ting oe cca) «perio, weingtr ody ornate ers and feclage Yom on placa o another ‘econ sgn tem vpn 25 nen att des the cone come ne <2) money asl to bao tom Tanis Shor nee! rateone Garo ine f ed ono Hoe Scorer onset gt non ret dima the ny gods ere delves famine factory te tops to coniopet cu carson sromning cr tatoo er tne dation ot te he i a yor to, donation 0) often of mone. 08 ‘he nose reles on dorotons am te putt. downturn (0) a change for the worse, Usuelly of 3 country or company’s ‘economic sitvation ‘Smal downturns inthe US econony can ‘have a global impact. The fnanca! situation took a tof a downturn but has now improve. effictenty (adr) well, wthou: wasting tine ‘and resources ‘They werkod very efficlenty as a team and comaleted the workin recor time. lemergeney (n) a sudden and serious situation In.an emergency, press the red alarm button ‘Reep enough money to make a phone cal in case of errergency. Immediate (acj) without hesitation, ‘connected to now there was an immediate ned to imerowe costs Is there any immediate action tobe taken?Impact (1) the effect one thing has on ‘another ‘Small downtums in the US ecanemy can havea gotal mpact The growth ofthe tourist industry has @ tremencous impact on ine environment. Improve (v) to make bette (Customer service has improved considerably 2s a result of he new tang programme. Influential (adj) havingthe ability to affect overs The news magazine published a ist of the 100 most influential people inthe word. Intenty (adv) witn gjeat canceriration ‘Tstened itordy fo the actions he gave ‘me bocouse I didn't want t gt lost. ‘optimiste (adj) having a postive fooling ‘about something They were optinistic about the outeame of the negotiation. brocess (v) to dea! with ‘tio0k the accounts deparument a couple of days fo process the hvoice. reach (v) to communicate with somecne by telephone ase dal“ ten the number you wiht "e baen tying to reach him all day recommendation (n) a suggestion, ‘Something thought t0 be a good ides 1 eon think the consultants ‘rosommendation wil help tho situation Wnat is your recommendation for the main course?” retirement (n) time when jou stop work because you have reached 2 certain age ‘She was pleased with her retrement present. roughly (dy) approximately You have to wait roughly 6 weeks for a rofind, select (v) to choose ‘Select a'cel onthe soveadsheet by clicking onit. ‘significant (ad)) important, considerable ‘He noticed a signticant change in ns wel-being once Ne started 0 eat healt. lpi (7) to mako something 099 ‘complicated We can increase our saes profits by Simpitying our dstrbuton systen. We nee to simpy ur operations b edice ‘suggest (v) to put forward an idea, to propose Teuggest wo take 9 break and come beck to this tomorrow after 2 good nights sloop underprivileged (2d)) Door and with less money and fewer opportunites than mest people in society The cly wetfare fund callects donations to aid local urerpritegea crizens. CChariy should target the underprivileged. welfare (a) meney paid by the government {ohelp those unable to help themselves The cty welfare fund callets dorations to aid local urderrileged ctizens. Welfare payments account for 25% of ai aes ‘work-life belance (n) situation when a ‘person is happy with the amount of time they spene at werk and not at work A goed work-life balance reduces stress ‘on the profits of many travel companies. (© The director wants more people to receive Ou gat 0 ning pro ot 9 Simon has made SeVEFA nea Qhat he cece get wah 10 Speaking severa, san) snr hen woking inthe travel Indust, mA 211 The aplication orm tae oo 06 rourtoconpete 2 Read: oT ‘Fetremen: san anount of money usa 0 trip workers wit health costs, 2 fn attonoyiea bucneromn 3 Understated amis hve vr te money. 4 you aid somebox, you Be thom hap 5 To simplify means to meke something simpler, 8 you man to reach somebody, ou wantto 7 é ° ‘tin touch with them, ‘Acourtr sa ype of transport. ‘Aeompony that enti wove ‘bout he te. ‘a emergency isa dangoous ot very lolelol=|im ee alelel-|e[nfololnlel> 26--Pl-f--P re mlz inllzSomething thats buitor stated o serve ‘ portieuler purpose \when comethingis ended the opposte of succese ‘the group of spaces. bars and numbers on ‘Somethingthat are used to leniity it ‘when something hasnt been paid ‘when sometnngis kept back for somebody ‘e¥ing something official recognition Fequsst fer infornaton te pln to do zomething 2 Complete the sentences with tho following words. ‘administrative anticipate apalicants asciet benefit ‘consignment enable intended Intention nominate potential Promptly responsible tag 1 2 Al for the post of marager ‘should complete the folowing fom. 3 Wy is tb ask fora refund 4 Al empioyees wil from the ‘marketing course 5 Acreditear wil = YO 0 buy things mor feo 6 We 2 reoin profits dua to ‘successful saies. 7 We 62 eure employees with thelr ‘Moving costs abroad. candidate 8 Font tink Um a(t). for the obas | von'ineve enough © The package didn’ arrive atts ' destination, went 'o Singapore instead. 20 The marketing drector is... for the problems weve nad this year. 41 weleave. = We shoul arrive ‘on time 42 your property nas 3 oni, ‘lease take itto reception where kt will be removed. 43Anew of goods arrived yesterday, 44 The order was placed twice due to Unit 8 ‘ellest (¥) to gather tings together and ‘oep or bring them somewhere The waman is coleting ther cups He colecis old swords and displays them in his ving roe. ‘customer (n) 2 person (or company) who buys goods or Services Marshal Steo is one of our largest customers ‘guardrall (a) 9 fall acting as a softy barrier fat the side of 2 ead, or other dangorous The guardral avid tne highway. is mather tld him to old tightly to the uardral along the steep mountain pat. hhang (¥) 10 put someting m2 posivon so that the top part & wed or supported ang the lower part Foo to move They are hangin thor jackats on 9 Rook Inarbor(n) 2 port surrounded by walle or land The harbor was full of ships. hold (v) to keep, carry or temporeily ‘support something Ine woman is holdng a coffee cup. {Can you hot this gt for me whe | tne engine? tie (on something) (v) tobe positioned on 2 ‘tat horizontal surface The snow les deeply on te farmer's el. think! saw your hat Wing on the bed. ‘monitor (1) 3 video device used to vew data o images from a computer ‘The computer montors cover the wal My new computer has.o 19 ich fat screen monitor ‘overpass (0) a road that cresses over ‘another road ‘The overpass casts a shadow on the ad. ‘he police car walls under the overpass catch speeding cars. passenger (0) someone traveling in a ‘ehicle who is not the diver er 8 crow member The passenger s getting ut ofthe ta ‘ne passengers ofthe boat were unhapey bout the poor food. revise (1) {0 study Detore an exam; also, to ‘change someting in order to correct, Update, or improve it The stedonts matt revieo thir notes before the exam. Her manager asked her to revise the report before the meeting ‘shine (v) to be very bright or reflect Hight The sun was shining over the lake. The stars were shining so orghiy we could walk without lights ‘slyseraper (2) 2 building that extromoly ‘all The skyscrapers stand near the docks. The bank but a SOstory skyscraper for ts head ofces. ‘tent (9) a portable fabric shelter used for ‘camping Tho tort sts on the beooh. tower over (x) t0 be much taller than ‘something nearby ‘Skyscrapers lower over the harbor. withdraw (V) t0 tale money out of a bank ‘account ‘he woman is wendrawing her money ‘woul tke to withdraw $20 fromm my savings 1. Choose the correct word. 1. Nin) overpass / freeways a rcad that passes ove another road. 2 Amonitor / skyscraper 2 very tall builang. 9 Acustomer/ passenger is somebooy who wove. 4 Rarbor / tenis an area where there sro boats. 5 Tohold /collest means to gathe together 6 Torevise / withdraw means to study before aneam. ings 2 Complete the sentences with the following words. customer uarérall holding We | ‘monitor shining tent | tower over withdraw 1. I need to ‘some money for my hide. 2 tsa dangorous ad and should have @ 3. Vin thed and | need wo. own. 4 The sereen on my enowssnc lady. | ‘can't read tho infermation propery. 5 Vmsotal. my colleagues. 6 The ._ asked for coffee, but the water brought him tea. 1 Thesun was so we wert fora walk 8 The man We8 neem 8 Ba BANE 8m umbrella 9 Venioyed seepingin a nan. when we were on holiday even thourh i was col, Unit 9 available (ad) free to do something tor ‘eople, or be used for some purpose (for objects) she say wnen sne would ve avaiable? ‘Are there any seats avaiable on the fight? briofeage (0) 2 kine of bog, ucvally maco of Teather and ears by business people to hold their documents, Thisis your briefcase, nti ‘eft my brifease on the tran and nad t go to the fst and feund te claim it ‘custom (n) a tradition or habit, usualy ‘asscciated with 9 country or region Yes, 2 an old custom. The custom sil continues in local areas. depart (v) to leave alecation usually by ‘some form of transportation No, he's departing tomorrow. IMy rigt departs at 3 pt, $0 nave to beat the airport by 1 ra. otallod (ad) including 2 lot of information Yes, twas very cotaild, He gave me a detaied desertion of the product drive v) to operate a motorized vehicle Can you drive? ‘learned to cive when was 17 and {nave never had an accident. forget (v) t bo unable to remember Nb, I forgo! to a8 her | orgotto ring a pen, so can | borrow one from you? handy (ad}) convenient, or very useful ‘ought i was very handy. Tne cel prone isa nandy fot for Keeping in {euch wien on the more Imite (9) to ask guests to ationd a party oF ther function Evenone tas been invited. Tam goingta invte some of my tiends to ‘nner tomorow night. ‘member (n) a person who has joined an ‘owganization or group. No, he's not @ member. 169s 2 member of my schoote eocsor tos. Word list and Quizzes 175‘mind () 10 fee! suongly that sometning is ‘ot aeceptoble Doyou think they would mind #1 came along? ‘don't mind the heat. but Ido mind the oumiity prefer (¥) to tke one ting more than another "prefer pop music. ‘icute you prefer fo crnk ta or cotee with breakiast? Prepare (v) to get something testy to be ‘used Could you help Laura to prepare the ‘documents? The men are preparing dinner in the kitchen, probably (adv) likely {0 de true, zlso used to ‘express an opinion in 8 more polite You should probably call them frst. Hell probably arrive on the nod rain rearrange (s) to make an alteration toa plan or schedule Could you rearrange the venue for me? We can rearrange the meeting fr next Tuesaay, i tat s convenient? (1e0d/go) through (adv) read or say ‘something from boginning to ond You read though the tes. didnt you? He went through he precess to show vs Row inworked. ‘top (n) an item of clothing worn on the ‘Upper body Yes, H's a new cop Wich too srould | wear with my new skit? Uundoretand (0) to know the meaning of ‘something and be able to fotow it Yes, but | coulen't understand them. J understood the announcement. unfortunately (adi) causing somecne to ‘eel regret, or express sacness or disapponntment Unforturataly, no cant pln us bosous ‘on holiday then, We ought rickets, but unfortunately we [o|-41m|=|mlmla|z|[o|—>lalm| = ‘a cess or lesson where a grcup of people cuss a tope ‘aiffeence of opinion between people ‘money pai for delnery of goods {We amount of money made by & company ‘apiece of paper that contain comeany. infonmstion to offer an idea about something happeringnct longago happy witha situation Complete the sentences with the following words. ‘argument carelessness. defintely ‘demanding drastically inexperienced mileage situation 41 Cur manageris in avery ctficuk sounnnnns DOCOUSE Ne agrees Wi the ‘workers! complaints He knows 8 let about the company, bth very young ara “There was'a bie meeting lastnight - «15 dangerous in factory. iim ‘Bong to apply forthe job 2 foreman, fn aay ra charge. The 08 OU new ea! isn't very ($04, 63 wo Uso 9 lot of gas. 7. Boing department manager ie very o ‘atthe urion| sometimes. 8 Thea CORDA the pre for 8 quick sie Unit 14. bankrupt (adi) of companies or individuals, to not have enough money to pay expenses oF debts [After yoors of bad sales, the compary was bankrupe. tis a bankrupt organization ‘boast (v) 10 proudly talk atout one’s ‘achievements; to be proud to possess Weare also proud to boast two junior reqoral champion. He always boasts about his new car ‘losure (a) the act of closing a factory, ‘shop or other business The chsure of factories le to ising unemployment. We wil need to increase profits to avoid branch cesures. ‘cordless (ad) not connected by any cables has a cordless telephone handset. The cordiess speakers work by using radio tocrnology Aebt 2) money that is owed to another Belson cr, ften, a bank or other financial institution Ho was unabeto pay his debts. Te company ascomatea rge det by unwise expaning. delighted (as) vory hapoy Tm delighted tbe abla to rapert hat ssloe aren owas dlighea with is bthy at double (s) to become twice as large We almost coubled the rumbero! customers. The pice has doubled since lat yea ‘eldeny (peopte) (ad) of people, old There & @ heme for ebtery people near my howe. Society has a responsibilty to tke care of the eer expand (¥) to Increase in sie Ths! year we expanded our fel of sperotons. The numberof terme users expended ‘opidyin the at wont sort. steetara (a) something done t express your ioeings,ofen io express thanks FE woul! beanie gesture to get him Something fer is bith. wos ganerous gesture to denate your prize chart, enton 4) tl someone apiece of ‘revs, oft in sacual eonvorsation Bort menten tito him John mentioned tat he was thinking of imorngt New Yor overall (ad) ‘otal, complete, related to the whole thing wit improve your overatrness, palttan (n) a goverment official, chosen bythe poopie Thepitilans wil moot ceeue tho nw xian. Our focal potican wil be visting the hosotal tis week remarkable (1d}) amezrg, newobie, ‘different o norma (generaly Used 1 expresso poste fealng Fas romance. fisinremaraable condition renovate () 10 repair something o a onditon as gcod as new fas totally renovated jst sk ments ago. Ime nese reaty neees be renorotea respond (9) todo someting o meet ‘another porsor'a needs orrequest Youwit need tobe ate respond to casiomer needs fine you te respond this ng. responstie (fr) ai) being 8 person's od or cuty frm responsioe forthe vera running of tne Wola respenebie or completing the annual sales report? sharehelders (2) people that own stocks or shares ofa company Each shareholder receives a percentage of ecompeny's pots. There Sasharenolders’ meeting nex week. spacious (a) large, wide, having los of space The kitchen & quite spacious There's a soacious office wih a view of Manhattan. unfavorable (adi) not to someone's ‘zavantage, bac Soles were affected by unfavorable exchange rates. We were unable to ski, due t» unfovorabio weather conditions ‘venture capitalist (n) a person that invests in new businesses, expecting to make money in return We approscredsome venture captatsts ‘bout support for developing our promype. Witnove venture capitalist money, the project would never have ben suconestul Word list and Quizzes 17irae es 1 Choose the correct word. 41 Ithink it would be a rico buy lames a leaving present. ) closure (6) gesture (©) venture son Of the factory resulted in The srikes. () tremor (@) dete (©) closure 3 Thecompany ‘means more peopie wi () rerovatee (@) expanded (©) trussed 4 Lam proud 10 weursne 8 NUBE Increase in profits forthe company. 1) boaet (8) exrand (©) double 5 A.good manag. tothe reqvesis of his or her workers (A) boasts (6) responds (©) refunds 6 [60 10 osm the fact there wit ‘be some job losses next year. (@) mention (@) respond (©) renovate 7 Our offces are small, We need ‘something more... (@) selgnea (©) cordiose (©) spacious 8 There were a few problems, bu the feeling was thet the meoting fast year which employed. sont wl (A) overall (@) selignies (© remariabie 9 Son's. forthe new project. (A) opressing (8) resporsitle (© overall 2 Read the definitions and write true or false. 1. Ha price douties it goes down by haf, 2 Apoltican isa government cffical. 3 Venue capiaiss are people tat nvestin ‘now businesses. 4. Shareholders usualy recove the whole of 9 ‘compari’ profits. 5 Adebt s money owed to somebody. 6 Ifa company s bankrupt i doesnt have. ‘enough money to centinue. ‘To renoraterreans to Improve the way ‘somebody ooxs. 8 Edierly pecple are old. 9 If something is unfavorab ‘Someore's advantage. 10 Romarkabe means arrazing. 41 something is cordless itis connected by cables, 42 Ifyou are celled you ae very nappy. tient 178 — Word list and Quizzes Unit 22 ‘atvanced (ac) incucing recent technology ‘wish [had hough a more advanced medel The mactines are ine most acvanced ones avalobie. aivise (9) to tell someore whet you think ‘thoy should do ‘acvised her to imest in steel He advised me not to buy now. altemative (ad)) 3 further choice, ora different option Union ieaders agreed to aiscuss an atternatve proposal Werneed 0 fnd an aterrative route the station. applicant (n) a person that sends their Information toa company to ty to geta job there ‘Tere are atleast tity apolcants for each po. careless (adj) Iscking in attention (Also see ‘oceary Unt 10, carelessness) Most workplace accidents are dveto careless practices. He was charges win careless civing bythe police. ‘demand (x) to make a very clear request using direct language | demended to speak to the manager. Ifitis not possiba, then I demand to know why ‘entrée (n) the main course of a meat ina restaurant ‘I welted more than thirty minutes for my entiee to arrve. {Would you tke meat oF Ns for your entree? ‘evidence (0) something used to connect © person with 2 crime The ge promised to look into ary now evidence as socn as possible. ‘gradually (adv) at 2 Sow pace, not quickly Black and white television sets were ‘gradual replaced. He's gacualy recovering rom his injures. Impression (r) how something makes you feel, your intial foaling about t You wil make a good moression atthe ‘conterence next month, limousine (n) a long, luxury car, used to ‘take (usually ric) passengers from one place to another The President's imousine should be here We can sendla imeusine to moot you at the airport principal (adj) main, most important "appears that our principal rials are considering our proposal. The preci reason 's that customers tradtionaly stay at ame on that day. ‘questionnaire (n) 2 serie of writin ‘Questions to determine a person's, ‘opinions, status or habits Passerge’s must complete an immigration ‘questionnaire. (Can! ask you tone me witn tis questionnaire? regret (v) 10 feel bed about something you ‘have done inthe past; to wish something had been dene differany ‘regret not buying a more advanced carrera. 0 you regret leaving your previous job? tlvala(0) competters those tying to ‘achieve the same goal 25 an Individual or ‘company ‘Gur business rivals strony cppase our takeover propasal. Following the takeover, there were no real ‘vals i tei business. takeover (0) when one compary buys ‘another company ‘Cur principal vats may be considering 9 takeover prorosal We will resist any atempts aa takeover. vatiety (2) choice, selection, many déferent ‘things ‘uring wireer many people enjoy a vanety of There vasa wide verity of wines aval. A. Choose the correct word. Vl . see the director immediately. w ed (8) demandedto (© aivsedto 2 They. fot spending more, ‘money on advertising last year. (A) demanceato (6) regretted to (©) regretted 3. The manager. the company. (A) oivised (6) resented (©) demanded tor 4 Evenpbody. ‘meeting (A) resented to (@) resented (C) resented of 5 Unfortunately our applicant ‘can't come for an interview today. (A) principal (@) advanced (©) caroiess 6 Our company is planning @ aly nest year. (A) takeup (©) tein (6) takoover 7 The new model is more. ur lest one. (A) advanced (@) Megat (C) careless 8 The accourts department made seme vn mmstakes (A) careless (8) iegat (©) principal 9 The workers arent interested in the propesal, so the managers going to ‘discuss som: ideas. (A) prior (®) prinepat (©) ateratve being atthe . than2 Read the definitions and write true or false. 1 A questionnaire isan interview with sometogs. 2 An applicants 8 manager. 3 Allmousina io «typo of or. 44 Police need evidence to eateh criminals, '5 People who do a variety of Jobs heve more than ane responsibility. 5 You rials usually get along with ou. YoU would normaly eat an entrée at ine eng ofa meat 8 Ifyou make a good impression, people the you. 9 It something happens gradual, Ithappens very quickly. Unit 13 attentively (adv) paying close attention to what someone is saying ‘The audience listened © the presentation atentvey. autlously (ad) careful, without taking ‘ony sks 10 begin cautiously moving up the south ridge Drive cautious in bad weather. comfortable (adj) pleasant cr nice tothe touch Your new chair 1ooks very comfortable. Our sits are both comioriable and hard ctraetity (ads) without charging Our sales have been consent good athe fast tree norths, He hasbeen consistent te since he Started, convenlent (ad) easy, suling someone's pins fea mor convenient to ftythan w crive because fhe vhume of wale endurance (n) the ay to survive extreme ‘eonditions of very hard work twas one of te greatest sts of endurance they nad experienced. Marathon runners ty to deveop ie tendiance by combination of taining and Ser rvatng (ad) hast taking a log tne nd requring sl! of efor They reseed he Summit tera ring ‘ne Hava ro-men i guing race. nly (ad) very "A te condietes for the jab scm Nghly ireongent Input 7) centibution eur put has Been very helefu Invaluable (ad) of ret valve ur heb fas been veluebe restore (7) f0 repalr something 0 #3 evous condtion The orga pints have bean restored to tnadern egal tandarée Painting damaged nthe te were restored byewer ais. serious (adj) not to be taken ighty ‘We nave serous problems in our Tolyo office The board had a serious discussion to decde the drection ofthe company. triumph (0) a great achievement, a wonderful result Their clin to the summit of Nount Everest was @trumoh of courage and spt England’ ump in he 1966 World Cup fhas never owen forgotten by the Engin. 1 Complete the sentences with the following words. comfortable consistently convenient gructing Mgnly invaluable restored. serous WS 90 nn sennnne FOF MED taVel tomorrow. have 8 ot of meetings 2 Pou'e ‘mtted. He started work at 6 oeiock this morning 3 We couldn't have done it without you. Your help has been 4 ising prices are the moment. 5 Thebeds n tne noel ae YOY onan 6 Ns. Howard's werk performence hes ssn MprOFOG. 7 Ras a three-day journey. The damaged piano has fay been problem at 2 Choose the correct word. 1 The difficult climb tested the men's triumph (3) strugse (6) endurance 2 Thesuccesstul takeover was a sen fOr the company. (harshness (@) triumph (6) comfortable 3 The manager thanked his team for their invaluable : (@) curabity (@) input (©) rivat 4 The project & atficut, so we'll continue (@) cautious (@) highly (©) eagery 5 listened, colleague ssid () atentvey (@) strut (©) wondertully to what my unit 14 alumnus (plural alumal) (9) previous ‘student (usualy of a uriversity that has graduated J student alumni magazine Hes one of our mare famous alumr, anticipate (¥) to think about how tomething will happen We couldn't have antiipated the demand for our products. | was unable to confirm the anticipated launch date, application () 3 formal request, usualy writen, for something Weare now open fr membership applications. The university accepted applications trom over one hundred diferent counties. bulletin (2) 2 newsletter distributed trety, especially within a company ‘8 community services bulletin. This morih’s ullen contains fot of interesting articles ‘campaign (n) carefully planned sctions or 2 Sets of actions leading to a final goal Weare expecting to confirma webkrown ‘made! for the campaign short. The Presiten’s campaign took him to each or me states. ‘cancelation (2) asking ¢ reservation o: rcorto be stopped The effective date af he cancelation ie the date the withdrawal natice received by the center We must tryto prevert the cancelation of contracts ‘cardiovascular (ad) related tothe heart ‘and bod vessels This now gym features @ range of cardiovascular equipment. You need to imerove your cardiovascular system before attempting a marathon. ‘complaint (n) a spoken or writen statement expressing dissatisfaction with a provua, The custemer service department deals with ail complaints. We received a complaint about improper garbage disposal. ‘comprehensive (adj) complete, without ‘anything missing, very detailed Ihe exorese studio wil efter a comprehensive program of dance. Te software comes with a comprahensive manual disposal (0) the throwing away of waste products or garbeae Improper aisposal of waste materials can cause poluton. We recened.a complaint avout impreper gartoge disposal. {fall (¥) to n0t suceses to do something ald my ving tet three times. feature (v) to be included It's. great fim and features the test Holywood actors. This now Muscles Gym features a futy storked wornout gym, further (ad) additional, more Took forward te discussing this sles ‘opportunity with you further. We walked further than last week. Word list and Quizzes 179.Improper (adi) not creck not suitabo, impolite We receed a complaint about inoroper garbage disposal Fre used improper language. Inter («) now somecne understencs something besed on tie reasoning What can be hfrred about te New Meath produet line? ‘ean bo infor that the company was rot perfring we medica (ad) 10 do with medicine, deters ‘ot treatment Ittnere's 3 medica reason for the request. Fe requres un medal eaunert- memorandum (a) a wttn rote o oszage without the formal address of 2 Teter. Usual dstrouted within a company +e left a memorandum on yeur desk id you read te atest memorandum? onwards (adv) continuing fem "rom the secend lesson enwars, From tat day onwards, is repucation was opportinity (0) 2 chenco This = 2 onceina etine opportunity (ook ferwardto meeting you and cscsssing ths sales epportunty wi you futher. patcipant(n) 2 person taking part an vert The effective date ofthe withdrowa, regordess of the dao he partispont Sopped atending tho cove. 53000 narieiants completed the marathon. tefund (2). mney paid back to a customer for an unsatisfactory produc or serice Refunds for fess programs wit not be processed uni, The moma’ ean haw @rlund regards (acy) without sorideration of ‘something The affective doe ithe dote. regress of when the paricipat Anyone can dot regardless of age or experience remittance (a) payments for goods merchandise ( formal word) Gory Oreck romitances il be refunded by check ‘al emttances must be made bythe end of the month strategy (9) planing or way of doing ‘something {ibe coming London to discus our ping strategies in more deta Fi strategy i to walt for his apeonent to ‘tack then counter auch. unattended (ai) not participating not attending ‘Tre nay to ottain refunds for urotonded ‘ne gasoline pups were unattended. ‘witharawal (9) docilon to sop taking part in some ovort The fective dae of he wiharawal is the gate ine wont nai irecehed by cert. His witrowal fm the race. 180 Word list and Quizzes Trae ey 1 Complete the sentences with the following words. ‘alumni appilestions. bulletin ‘campaign earcelation ‘cardiovascular complaints memorandum participants refund ‘emittance strategy withdrawal 4. Thee has been along bythe union 0 improve working conditions. 2 Thete have been three ‘tom the lass and one person never atiendes. 3 The WAS (0) oecnenn nnn 801 WAS UE {© Beta seaton an eater ght 4 There were seven inthe company font match 5. There have been several ths ‘month from unhappy customers. © He gota small for his train, ticket and other experses. 7 There was ain) reunion at te nies. 8 Theweoky -- ves formation about stat tena 9 Wehare had si nnn for the jobot foreman. 20 lusualy¢o .. exercise at te gm. {11 Ne nope our new markeong witimprowe soles. 42 Please could you confrm you have rerered ny, ‘sent on 30 March? 413 Ihave been unable to downlsad the software and s0 would the 2 2 Read the definitions and write true or false. 1 ameetngis unattended it mears 8 fot of people were there. 2 yeu infer somethingyos cay comothing leary 3 When jou anticipate something. you expect ete happen. 4 To feature means to include 5 Medica relates to doctors and hosptas, © a programs comprenensive, its ‘nome. 7 if yeu falco do something. ou do not doit. improper means eapproptate 9 you do something regardless vou arent worried about ay potential problems. 40 Onwards means nthe past. {LL Tyou want t dscuss something further you haven't nished talking, 42An opportunly 8 @ chance. 413 Disposal means geting nid of Something Unit 15, ‘backpack (n) a large sturdy bag, worn ‘onthe back by hikers and travelers The backpack fs being ited Jotn’s backpack was 50 heavy he could Darel tit bush (2) to cloan witn » brush The man's brushing his jacket het (n) 2 professional, usvally tained cook The chef's staring by te gi The restaurant was popular because ofits Famous cnet discuss (¥) w talk on a particular subject with two or mere peopl They sro diecussrg tho TV program. | woul ke 10 oiscss our sales figures for May. draw (0) 10 make a picture with pens, encis or nything other than paint The cnieren drew funny races on their notebooks. figurine (2) 2 ema, often pottory or wood Tigure used for decoration The wooden figurines ae on sale, He bought his mother a lovely figurine of a dancing gi. fix (7) 10 repair something that is broken They are rxng the boys bieyce 1 sent the domaged redio back tothe ‘company tobe fixed. focused (ad)) concentrated attertively on ‘one thing The man's focused on his work. His goals were focused on completing the project by the target date forest (n) an atea of lard covered with ‘re0s A forest grows in the vatoy. "owe to go hiking through the forest inthe spring. gill(a) a fat metal or bared plate used for ‘cooking The cher is stanaing by te gi The cook was cooking bacen and eas on the eit. Iker (2) someone wno walks inthe hills or ‘countryside for recreation The keris siting on the ground. The mountain wai was packed with hikers cenoying the nice weather, pler (5) long thin structure attached 10 the land that stands in the sea and that boats can be secured to The boot snd tothe por. | used to fish off the end of the pier plow (1) to clear or cut a path through something The tuck is plowing the road. The farmer plowed Nis fetes every spring. popular (2d) well known oikes by a large ‘number of people ‘The seaside i popular today. Barry Glimmer used 'o be 2 popuia sree. seaside (a) land on or close to the sea The seaside is popular today. The couple bought a smal cottage rear tne seasie. ‘scene (n) a sestion of « movie or ploy hoy arefming a scone. {ike the scone where the detective explains the crime. ‘stack (v) toarrange things into a ple Logs are stacked in the yard Can you stack nese cans Inthe aispay by the entrance?‘steep (ad) with a shorply ising or faling ‘slepe ‘The mountain & sto. The chart showed. steep drop in sales for the month studio (n) place where an artist works The atist pains (n ns stuao every day valley (0) an area of iow land often "botwoon mountaine A forest grows in th vatey. The bottom of he valley featured fast rer. ‘wooden (adi) made of wood The wooden figurines are on sale. Wooden canoes are heavier than fbergass yard (8) on area of ground used for a articular purpose, Logs are stacked inthe yar ‘He parked his ruck nthe storage yard next tothe factoy. pre ey 1. Choose the correct word. 2 After dinner tne chitoren ‘the dishes inthe htehen. @) ruined ©) fied (©) stocked 2 Thepath tothe top ofthe mountain was ‘20 we were unable to reach he ein ) steep ) valey (©) pooubar 3 Please don't intertupt. fm ‘an important contract. A) discussing (8) crying (©) drawing 4 During eam week the students were thelr revision. (A) tocused on (@) focused io (©) focused witn 5 Ourdoy out to the. wos fantastic we ewam and walked along ‘the each, () forest B) seaside © voley (@) applications (@) figurines © hikers 7. The Golden Temple is very... more than haifa milion vsiers go there every year (A) seoden (8) boree (©) poouiar 2 Choose the correct word to complete the definition. 4. Achef/ hiker's a professionally trained Availey/ forests n area off lard between mountains Agrll / welt (aa fat metal plate that you ‘can cook things on you draw / discuss somethingyou need a penal nd Some paper. A stuoo / study Usual ful of pantings and brushes. Ifyou brush / spl something you cleon t. Te plow / something moore to cut 9 path ‘through it 3 Complete the sentences with the following words. backpack figurine fixed forest | ler “seene wooden yard 4. Ny grandfather mage this ob. hal froma tee that fll down in yor, 2 Ny wen mat wong rope mus et 3 Im going & got a now tip othe Rocky Mountains “4 We have to move tha old desks inte the because new office furniture {s ariving tomorow Hikers are not alowed to light resin the satan Ue of year © They put the pote nnn OM tHE ‘half next othe other decorations. 7 Let's go down tothe ‘nd atch the boats, 8 The fm stats witha very dramatic. for my Unit 16 ‘actually (adv) in fact, realy in truth ‘Actual, we don't nave any plans. ‘aon’ actualy know bank (2) 2 piace where customers can sove ‘and withdraw money, 35 well 35 getting heb with other financial sarvices. Could you tell me where a bank is? ‘Thave to get seme money fom the bank bore we go out tonight block (a) an area oF town marked by streets onal sides I you go actos the strect ond turn let you should sa Chinase restaurant about 2 blcck down, The bus stop is three blocks from here. ‘boardroom (n) a room in a compary used {to hold important meetings, especially ‘those involving the president ara 1p executives How eo 1 ge! tothe boardroom? The boartraom is not available ths aftemoon, ‘bored (ad) uninterested or having litle todo ‘The man looks bored. John soon became bored with fe on the arm and moved back tthe ety. ‘cafeteria (1) a kird of restaurark where ‘customers choose thei food from 3 ‘counter and bring itt the table themselves ‘Down the ha, turn left and just acroso from the cafeter. The fod fn the cafeteria auite good. deliver (v) to take something to gve to ‘someone The package was detnvered about an nour Ir paper mow" tre ts ig drawer (n) part of a piece of furniture (e.g desk) that can be pulled open to reveal a boxinto which tems can be placed Inthe drawer, as usual The knives and forks go inthe top drawer, Journey (0) a tp (usually long) from one ‘place to another How long did the jcrnoy take? The Joumey takes twee hours by plane, (be) kept (v) be placed in a particular Tocation Where i the Ad paper kept? The transport claim to™ms are kept in tne otto grower. {ordered (to do something) (») be made to do something by ancther porson Yes, thay were ordered to dot We were ordered to leave the bulcing by the pole. package (1) anitem, usually wrapped in paper or in a box, t0 De detvered by rail Wnen dia the package arive? There faa package trom hood effi on your oxk polite (2di) displaying good manners 's not polite to stare. The waiter was not vey polite t the customers. refgerater (0) 9 large kitchen appliance ‘sed t9 Keep food chilled ond fresh Rein tharatigeraor bohine the vegetables. ‘There sno milk in the retrigeretor several (ac}) more than one or two ‘She's been working Nere for several months. ‘There are several ways to get to the airport. stare (¥) 1 look very airecty at something R's not polite to store. ‘She ls staring 21 the goods on deploy. 4. Complete the sentences with the following words. ‘actually bark blocks cafeteria drawer kept ordered polte several 1 Wath down thee. and ten Fight into 39th Svoct. 2 The holiday request forme are kept in the too of thefling cabinet. 3. You can use your credit card to withdrew foreign curency atthe... 4. Falloning tne health inspection they were 1D cose the hiner immediate. 5 Letshave lunch in th... Auickor than going toa ectaurant 6 Icar't find the key to storeroom.Do you know where its ? Word list and Quizzes 181TW NIV eens RW products going fn the market this season. 8 Wellve in te certer of town, ‘et the sutures, 9 tts to greet your neighbors hon you ae them, 2 Read the dofinitions and write true oF false. Yeu hee food warm in a refrigerator. You can send s package by mail. ‘The boardroom is where staff can enjoy cheap meas. you are bored bye presentation, the speaker has your attonton, Todallver somathing means to pick t up {rom the Post Office. ‘Aloumey isa kind of magezie. ‘Tasstare means te listen to someone very careful, Unit 17 available (2d) free to do something tor ‘people, oF be used for some purpose for objects) Did he ety when che would be available? The specia is only availabe unl 1:30 pu celebration (2) special occasion The Kingston carnivals an amazing colebration. ‘coach (ad)) stardard class on American ‘valns (Coach cass i fn. Wo traveled coach lage. ‘eoncern (1) worry His main concem i that they wont finish on time. ‘erowded (adj) with too many people or things ‘Te buses get very crowaed in mush hour epost (n) the act of placing morey into 8 thank account (epposte of withdrawal) Deposits can be made between 9.1 ard 3p, Id ke to make a deposit please. desperate (ac)) wanting, or needing to do ‘something very much He's desperate © work overseas. The local peeple are desperate to lave the region (have) dificity doing something) {xpression) find something hard to do There was noise al night long. We had ‘atfcuty in seeping. “disappointing (a) not & good as expected We nad high hopes, but was 2 bit iseppointng heel (n) the bottom part of @ sioe at the hack which raises te foot We nave ane with tne same net Neense (n) a document that aiows the ‘owner to do something otherwise featvcted or controled by law You have w pass the tat to gota Keonce. Could you show me your driving license? package (1) an item, usually wrapped in ‘paper oF in & box, to be delvered by mail When ei the package arrive? ‘neve 's a package from nead tice on your 182 Word list and Quizzes. ‘are (xd) uncommon, oF tiited in number Think ®s qu rare Pandas are now very rare inthe with reservation (n) en agreement that a hotel oom, restaurant table, et. is kept for the person who orders it Fim sory, but there iso recerd of our reservation, gt away (adv) immedietely, without pause or hesitation you get started right away, It shouldn't be too mueh ofa problem, IM we want to get thereby sx, wel nave leave right away. run out (¥) ton longer nave We've run out of paper sleeves (n) the arms ef a shit, jacket or ther upper bosy item of clothing The sloaves area bt shor. Is it possitie to get the sleoves odsted? stadium (n) a large buslding, with seating ‘al around i, where sporting everts are het The track thats wil be hed &t the stadium The marathon runners finish their rue at the Olympic siadum, vacancies (n) empty rooms in a hotel, ‘guest house or trip ett. {Eo you nave any vacancies for tonight? We have only few vacancies ler on) tomorrow's xcusion. withdrawal (n) tho act of taking money out ‘of abank account (opposite of deposit) The largest withcrawal that can be made in ‘one day is $1000. ‘Gan! make withdrawals from other ‘compares’ ATMs? 1 Choose the correct word. 4 The muscu seon ofthe lbraryhes 9 special collection of. (@) axalable| (@) rere (©) desperate 2 The hkers were... toreach their destinaton; they dicn'thave enough food, water or medicine. (A) remarkable (©) rere (6) desperate 3. 1¥e booked wo tekets, To New York, (A) resewation (8) availble (©) caaen 4 The ear hire company needs to see your driving {and a form of 1D. (a) teonce (8) vacancy (©) resenation 5 dike to make a account. (A) pest from (8) depositinto (©) deposit around dass my savings 6 Special weekend rates are. ‘0n all rooms = call today to make a resenation. (@) available ©) rae (©) vacancies 7 coun’ stay at the same etl because ‘they dart have any (@) vacarcies (©) eaiultions (0) wiherawats 8 Theresa... moming’s mail (A) package (8) deposit {©) reservaton 9 She had jacket, (@) aiticuy {8) concern (0) desperaie 40 The toner inthe printer has (@) run ont ©) gore ©) lost 111 The jacket ost fs but the, sr0a bt to0 long, W) heels (B) sleeves (©) concerns for you in this finding 9 suitable 2 Match the words with the definitions. Celebration concom isappeinting hee! reservation tight away stadium withdrawal {2 special occasion part ofa shee immediately something ou are woried about ana think about a let large sporting everts sree hore notas good as expected takng meney out fa bank account ' booking agreement: for example, for ‘hotel room, ora plane tckat unit 18 ‘adjust (v) change the settings of how ‘Something Works of appears You can adjust te level of resistance ie picture isnot clear, Ly to aust the 2eria ambitious (24) something done on a large ‘scale, usually confidently Ts curmost ambitious yer. We have ambious pars for the European market. ‘apprentice (n) someone who works for @ ‘hilled person in order to learn a wade ‘She wert from Being an apprentice to nesd ‘of ou design eam, background () information abcut the past ‘fa person, abject or event | would the to give you some background on ‘11 Gates. We need seme more background information.condition (n) fitness “Are you tying to improve your vera conahtion? olighted (adi) very happy We ae coined nate as agreed to ‘speak tous. He was deignted witn is tithdoy git. feature (\) 10 be Ficluded (usuaty In 2 "movie, show or other production) Inge Hear, a new meio featuring Andy Ve. tsa great movie that features some ofthe hhttest new Holywoed talent. Imaginative (ac)) creative ‘We are sure her imaginative creations wil ‘push sales beyond target. latecomer (2) 2 porcan thot arrives late for ‘anevent The conference was held up for thirty ‘minutes o allow latecorers te frd ther ‘seats realize (v) to understand sometning (often ‘sudden realize hot tis is @ non-working doy. Tho staf realized the amount of te that ‘had gone ito the job, ‘salvage (¥) to save o recover something, ‘e4 aship or bulding. from destruction The ship was recenty salvaged from Jamestown narbot We con ty to salvage this coat, ‘schedule (¥) to arrange an event on o timetable There are three plenary discussions Scheduled for Saturday. We should ty i schedule @ moeting next week. ‘spectator (n) a person watchingan event ‘Spectators shout try to get down tothe Jamestown marina ear Ten thousand spectators watched the final support (¥) to provide help or assistance to others He oi aft of things to sunpert the -memters of his group. New employees can expect the supgort of their colleagues. targot (9) resut to aim for, goat Tt wil oush sales Beyond targe waterproof (ad) not letting water through The waterproof case comes ina variety of My watch ist waterproot. 1 Find six words in the puzzle. Match thom to thoir definitions. EINIIEN wl Hi P| zlaiz/lelo|-lole>|- 5 =alslelels2 > [ele ERI SIEAGEIEIEICIIEI I=! =le|@|2|2/0\rlel=lolm|<|— # lolalm|x|-|2|<|e|2|—|o|m/o elet|-P ele > hee =lnlel|=[2)>[zlolalnl= >|mlo|>|<|-|>|o|-|mlo| n Ri E Al L i ZI E 5 2 person watching on overt timetable very happy to recover something that's bad damaged teunderstand tebe nciudes ina fim » Compiete the sentences with the following words. ‘adjust ambitious apprentice ‘background condition Imaginative latecomers support terget waterproof 1m taining everyday to ty and prove my overall. Ho joined the company e2 an... but was quick promoted, We have reached our sales for ths quartec Theyate trained o be . ‘all want top jobs. ‘Once te concer’ nes begun. ‘cennot enter te austria wnt the interval The engineering department provides technical van marin all the machinen, 7. The fn's stontine s very 10 lsthere ary Information en this company? Wate thinking of buring some shares. Unit 19 bankrupt (ad) of companies or individuals, to not have enough money to pay expenses or debts That company wert bankrupt. ‘After poying the legal expenses he wos bankrupt ‘ce-superviso(v) two or move people taking responsibiliy fora project or department Jake Thomson and Phil Greene cosuperise ‘he project. ‘icosupenise te sales team. cfiticize (v) 0 say what you think s wrong ‘ith something The strategy was eiticizod for boing too agressive. Jon's boss woulé often loudly citicize hin. dependence (n) reiarce, neeang ‘something in orde to survive ‘he company’s dependence on a single supplier caused probiems. ‘urdesordorce on imported pats is costing tsa lot of money, disconnect (v) to detach something trom its power source, to remove (especially telephone) fom the network Te phone company came to dsconnect his ine. You should disconnect the printer bore switching the power on document (n) a piece of paper that ‘contains company information He nates fling documents. He reaized fe had left a key document on is desk at nome. ‘elevate (¥) {0 aise 10 higher position ‘he seulptor intended to lesate the statue ty placingit on 2 pedestal ‘Ho was elevated tothe post of Finance Director Identity (x) to find and name someone or someting A consultant was hired to sentry me ‘company’s main weakvesses. Teould’t identity the man, 25 he wos wearing a mask Impatient (ad) to be annoyed or frustrated ‘due to an inability to wat ‘often get very impatient it there fs heavy twat when Lam ina hurry. ‘1am impatient hear the resut oF the ection. Intoreom (2) an electionic dovico usod to ‘communicate with peopie inside and ‘outside of a room There fan intercom in each room. Call me onthe intercom and i let you ir Internship (n) 2 period o! work where students are given professional ‘supension Doing an internship ke 9 600d way for students to get work experience. {aw students usualy lok for an irternshio ‘uring their final year at college. {investigation (n) an organized way to find ‘ut information atout how sometning happenee ‘The stockholders want an investigation to Inthe money, The investigation wil take at east» week. ‘misheat(v) to fll hear something correctly, Sonry,Ithink! misheard you, {misheard tne annourcement ana went to the wrong gate non rofundabie (ad) not possible to receive ‘money back for something purchaeed Singe the gift was on sale It was non- refundable. {il sale tems are non efuncabe. ‘overpaid (ad)) gen tco much money ‘ter feturned Wor the shop, (realzed | trad overpaid {don't botove that minors are overpaid; they work very hard Word list and Quizzes 183remove (9) 10 take away ‘A plunber was calle to remove the blockage trom the pipe. renevate (v) to repair somethingtoa ‘condition as good as new The house needs to be renovatod The company spent millon to renovate its ‘main orfee. repetitiveness (a) the feeling of something, ‘being dene the same way many times “Many people dslke the repettiveness of working in a factory. | dt mind the epetitveness of the work. soften (¥) to make something soft ‘jis orten use pads to soften ine seat tor Fongdstance rides. ‘Add extra water te soften the misture unwrap (s) 10 romove the paper iayor from 2 pareel or gif ‘The chilren couldn't wait to unwrap their presents Don’tunwrep te parcel urtt Christmas, 1 Match the words with the definitions. Dankcupt criticize dependence document Impatient Intercom Internship. Investigation ronofundable repetithenses trying o find out the truth about something, oing te same thing again and again § twosray communieaton system that uses. a micrephone and a leudspeaker 2 fle of some kind ' person of 2 cempony that he terrible financial cifcuties that cart improve easly anrayed of iitated ‘when youcan't got your money back 2 petod of work dane by a student that is supervised by potessionals relyigon somebody or somethingto help you 40 the opposite af praise 2 Choose the correct word. 1. mony, but we've . YOU (Could you retun the money? (unwrapped @) dieconnected (©) overpaid the problem. I's bad ‘seeounts 4 The allen tree was quickly from the road. 1) tenoved 1B) placed 184 Word list and Quizzes () disconnected 5 Iimust these new hiking boots. They hurt my feet (@) soften (©) unwrap (9 mishear 6 Shewas... department. (a) overpaid (©) ented (© elevated 7 The two managers are currently the TAREE. (@ disconnecting (©) cosuporvaing (©) mishearing, 8 I must have John. thought Ine said he was leaving the company, but ho ien't. () cosupanised () misheard (© ertcized 9 They ‘our electricity because ‘we forgot to pay the bil, (A) entifed (6) citeized (©) aisconnectea 10 The director's going to to heed of (©) Wentity Unit 20 Cchalrperson (n) the head of a company or the leader of a meeting Im meeting the chairperson at 3:00. The chaliperson called fr any questions. hay (a) xgeniztn nebirg pcp in ‘She 1s going to leave all her money to worthy cohorts, ‘employ (¥) to gue somebody a job, to pay ‘somebody t0 0 2 job How long have you been employed at your tncusand peope. {aciity (2) a Bulding or piece of equipment ‘used fora particular purpose Costs at he facility had been rising or some time. The laboratory has af the latest facies. famed (aci) famous, known by alot of People The fomed orchesia wit be ging @one ign performance. ‘The town's famed cook tower i he first place tourists visit. foreign (adj) from another county The agricultural beard will increase taxes on foreign imports ‘We are leokingto expand ito foreign markets fangraising (a) ting to gather money or ‘charitable purpose The Animal Welfare Socetyis having its ‘annual funcratsing dinner. The fundraising achieved its goa! often thousand dollars. Intend (1) 10 ple ‘My plans have changed and Iam row Intending o start the course this September Inyolee (n) an offical receict of payments, ‘usualy given toa company The shpping agent said he ill change the cargo invoices. We keep all our invoices for waxcateuation purposes. {nek (a) t0 be without something or 0 be in ‘need of it The annul conference has been canceled this year due to ack of mane. We ack experience inthis area, livestock (a) animats on a farm This year they are hopingto repair te ‘somoge caused othe fence inthe lige theetock rn Uvestock arrives atthe market every day ‘opportunity (n) a chance "his isa encesna-ifetime opportunity. We may nat have many oppertunites todo nis are. ‘outline (n) a basic description without ‘much detail We hasn't saen the naw cutines yet. Have te design team drawn up an outline? profitability (2) ‘Attempts to increase proftatilty and reduce cost fated. raise (¥) 10 collect money, usually or a charity Thi year thoy are hoping te alee $4500 to ‘par the damage The telethon raises mare than three milion last year rare (adj) uncommon, one of only a small umber Fans of classical musts are Wn for rare eat in December F was a rare sight 1 s00 him in tho offew on time. refuse (¥) to not agree to do something ‘have to refuse your cffer ofa ob forthe coming year. ‘ur rials retusea our orter merge report (¥) to tell peopie, usualy in en fis) manner Sohn Leighton reported that costs at the faci. reschedule (v) to change a plan The workshop will be rescheduled for next week reseue (¥) to save something oF move i from e dengerous situation For over 25 youre PAWS has rescucd- thousands of animals, retirement (n) the petod of ite after ‘someone has stopped working, usually fom around 60 years od ‘am leokng forward t my retiemen \asy Krampfstein nas annouroed Mis retrement. situation (a) what happens or happened to you matraid since we spoke, my situation has , We wi try to avoid thet stuation I possi. ‘surrounding (ad)) in te area, close 10a Tocation PAWS has proved @ home for thousands of ‘animate in distress in Potvlie nd the ‘surounding area, There are plenty of shops and services in the suroundeg area,‘upcoming (adi) duo to take place soon 1m discussing the contract with tem atthe ‘uscoming meeting. 41 Read the definitions and write true or false. 4. Achaimerson runs a meeting oa company. ‘utnes ae baste descriptions ‘A chartyis an organization whieh helps people or arias you raise money you cotect it {yu intend od sometin. you len to i ‘A facity is akin of unversty. Tr you reschedule a meeting. You arrange {ore diferent tine 8 Famed means rat vor wellknown. 19. When thre ica lack of something theres alotofit. 410 Fundraising means increasing the profits of ‘company. 41 An opportuniy isa chance to do something, 42 Livestock’ form animals, 2 Complete the sentences with the following words. ‘employed foreign Invoice rare fefuse report rescued retirement situation surrounding 4. Lam looking forward to my ‘when | wil fray have time fr myseit. 2 OUP nnn aS changed. $0 we aren't sping ahead with the takeover, 3 We plan to expand into » 4 markets. Fe just emated you my oan OF not wook’s work, 5 The company people last year 6t todomertie atthe weekend. Ive aleady made pans, 7 Wine the boss is away have to that sales forthe quanerare down. 8 Ws. that he's ate, 9 Last weak the oun, cogs from bad treatment. 10 Iknow the ety and the well twenty ve new three Unit 24 beverage (n) a drink te local New Year's Day radition of warming up wit home made..ean and ‘ba20n soup, good music and beverages. ‘complimentary (al) offered without charge We wil shonty be serving complimentary tea. Puta personalized message on your compimentary card. ‘ality (ad) essociated with food and ‘cooking One of the county’ ergnal culinary festivals. is culinary expentse seven ‘the eldery (1) old people Roducod price forthe elgery. ‘ensure (v) to make certain of something To ensure safety. Please ensure that al arangements are ‘made at your end, ‘explorer (n) a person who tres to go ‘somewhere that ethers have not gone 10 botore The celebration state weh a lighthearted 10: enactment cf the founding of the city by English explorer Francis Baker in 1879. The fist expiorers were amazed to find buiings larger than anything nthe civilized wot festivities (n) celebrations Festvtios at this years event wil include ver 25 focal food vendors, 9 children's fat ‘and more. All guests are welcome to jin in the festivities, {founding (n) the sianing of 2 town, company oF netion The celetration torts wih a lighthearted re: tensctment of the founding of tho city by English explorer Francis Baker in 1879. The founding ofthe cty is baleved to nave happened before the Romans arrived. ‘guarantee (n) 2 promise to cover the ‘quality of goods or services All products come wit an unconctienal ‘money-back guarantee. There's an option to purchsce a fvoyear guarantee. hiking (0) taking long walks inthe ‘mountain or countryside Hiking very papular in my country. Tie west cosst sa great place to go niking host (¥) to welcome guests oF visitors en {event thatthe person s organizng The Bakerstown Polar Bear Clu hosts this opulr. annua. The Giants Post the Cougars in tonight's big ane. personalized (adj) made dtferent to suit each indvicuas Puta personalized message on your complimentary card. prohibit (s) 10 rot allow oF to stop something accorcing toa rule Animals prohibited fram entry, [tis prohbited to take ary dangerous tems ‘on board. ‘reenactment (1) the recreation of @ historea! scene by modern actors or performers The celebration starts wih a lighthearted ra. enactment of the founding ofthe city by English explorer Francis Baker in 1879. The Sealed Knot are famous fr thei re- enactments of srtsn Chil War atte. revised (ai) done again, atered ‘As promised heres the revised schedule for host moots actuites, The revised edition canta fever errors than the orginal senior citizens (n) old people, a more polte way to describing the aged Senior ciizens get special rates. The number of serioreltzens taking up spertsis on the increase. tradition 9) 2 custom 0” habit usully associated with a particular country, region or group the loco! New Yoars Day ration of ‘warming vp with Rome made..boon and ttacon soup. goed music and beverages. ‘unconditional (ad) without any conditions| ‘All produc’ come with an uncondtional money back guarantee. ‘he uncoraitonal surrender of arms was @ fey aspect of te peace process. vendor (n) a person seling gocds often from temporary shops or stale Fesiviies at this year's event wil nelude Ove 25 al fod enon, acire' ir Market vendors have a reputation for honesty. 1 Choose the correct word. 4 Children under 42 are.. (prohibited trom ( protibiedto (6) prohibited «got a decount on thoir ‘entry. tickers (A) Explorers (8) Vendors (G| Senor cizens 3 like w see the ‘tomorrow's course. (A) twadtion (8) scheaue (©) beverages. 4 This product stilt has Ike my maney back. (A) vendor {B fouraing (© guarance: 5 There fant going to be ary food, but there will be. (A) vadtions (8) enactment (G) beverages: 6 The show will start with ain) of the cimbing of Everest. (A) reenactment (8) hiking (C) uarantee of the ety was an (© culinary 9 The food is expensive, bu there's a ‘rin with every meal (A) complimentary {) uncondtional (©) culinary Word list and Quizzes 1852 Find eleven words in the puzzle. ‘Thon match them with thelr dofinitions. RUN B01 ELLA K E PIO ie Zisinit Ex) HR 170) orRretRl OIS/1 |viole| izle RITIG or ol>|2|>|nlo]>|>[z]o|m o> > =|=|-I|el=lelolnl<|n| ole aini-lalz[a)olzllelelmlal- [alee zz 2\<>Jol>|a|= [0/4] |a]~ c| [> loiml—[al=le[=[-dolm|nlo EASIEST I EIEIE) lerelmlolel<|-=/nlel- Intl 1 cooking, 2 a person who sets things 3 make certain 4 fin events 5. customs and beliefs & somebody who dscovers new places 7. recing actess the countysde 8 old people 9. made fo # patcuar person 40 changed {1 the person holding partyoran event Unit 22 ‘commuter (a) a person vravoling to wore ‘The commuters are between the buses. The train ull of commuters this merning ‘control panel (n) @ part of a macnine that allows the operator to use it, or that shows whether iis functioning correctly or not The man is siting nex to the conto! panel The warning ight on the contrel pane it up. ‘counter (n) 2 fat, raisoc surface on which Yo place tems. eg. in ashop The woman i atthe counter. You can leave your bags behind the counter ‘customer (n) a person paying for goods 0: services The customer is shopping for food. The chop assistant is hoping the customer. cycle (8) to rida Dieyele The woman is cycing through the city. He used 1 cycle to work decorate (v) to make something beautiful by plating colorful items, flowers, tc. on or aroune it The student decorates the cakes. We dovorated the hal fr the farewel party deserted (ad) having no people present The rooms deserted. The beach is usualy deserted unt 10 an. display (n) an arrangement of goods in a shop designed to atvact customers Te gular are on aisoay. {Might attendant (2) an airline employes that takes care of passengers on board an airplane The fight atendart is wearinga red jacket. Your fight aterdant will demonstate the safety procedures. 186 Word list and Quizzes harbor (a) the place where boots are kept ‘when not in use The shi is inthe harbor. We can catch the ferry tthe herbor, hide (¥) to place an item or yourself, so that Ht cannot easly be found The woman is riding some cotres. The chtdren are hiding trom ther parents. keyboard (0) an input device for entering, Tatters and numbers into a computer The keyboard is onthe desk. Type your name using the attached keyboart lean (¥) tostand atan angle ‘The man is teaning against the car The Tower of Pisa ears sight fo one side. locker (2) 2 container for personal items ‘that can be fastonad with key or other kind of look The student i ooking inside her locker. He fost the key tis locker. ‘outfit (n) 2 set cf clothes, usualy for a ‘woman The wonan fs fooking ate out. ‘She were Her new ut tothe Interview: point) to indicate towards something ‘usually using the index finger The man is poining at something. ‘Sever signs paint the way tothe gate raise (v) tol sometring Te couple raise mer gasses. the cate hgh above the The people ave setting the table. He set the glass onthe courter. ‘sweep (v) {0 clean the fer, using a breom or brush Themen is sweeping the street. ‘The women wes the broom to sweep the bitenen walloway (2) a passage or path only used by pedestians ‘moving wakway connects the station to the ‘Shopping center. Take the pedestiin waknay to get tothe mal 1 Complete the sentences with the following words. Ccontrel panel counter cycling ‘decorate deserted clsplay harbor keyboard outfit pointed false set The | need a new wedgngned month. Please fy for your goods atthe 's pest tothe computer, for my cousin's Dinner is neary ready ~ could you su the table, lease? Winen the Word Cup final was showingon television, te shops were... Chicren always get excted when they ‘the elassroom wih pictures, Lets go down to the... and we an watch al tre Boats come in, is good exercise 9. The at projects were put on. in ‘he main hal. 10/f there's protien, ne... Uupand shows you whats wrong, ALDoyou think they vill ever oncrcanvoo the Tone rom the seo bed? s2The leather nn cites an the ma, tothe capital 2 Choose the correct word to complete the definition. 1 A customer / commuter travels to work everycay. 2 A ght attendant / cont! panel works on boorda plane. 3. To decorate / sweep means to clean the floar witha broom 4 You can keep your personal items in a locker/ counter. 5A person paying for goods is @ customer / counter. 5 A walkway /harber Is used by pevesstiens, When you are pointing / hiding neore ean see you 8 To lean /oan meansto stand at an angle. unit 23 sma) fy, tt make pele He realy is an amusing speaker. {saw an amusing rogram on the television fast nig. appreciate (¥) to fee! grateful to somebody ‘becauce of what thoy have done for you Yes, realy appreciated ai yeurholp esterday. ‘would appreciate it if ou could turn the volume down. 00k (¥) toariange to have something for ‘a particular Ume. simiar to reserve ‘Soy, we ae fly booked fr ths evening. Can! Book tabi for thee for nine o 100K? borrow (1) to ‘ake something with ‘permission, and then return it ater Can! borrew your pen for a moment? iy sister borrowed the car forthe weekend, cealeuiator(n) an electonic device used for ‘mathematical funcions Do you hare 0 calculator Icould baron? We'l need a ealeultorto work cot the bil Aotiver(v) to take something to give to ‘someone The package was delivered t the wrong address. My paper wasn't delivered tns moming. expect (v) to mogine something, 10 believe ‘that something wil happen ‘ardor than Yexpected 1 was expesting to be met at the airport fill out () 10 write in a the details of a form or questionnaire ‘Can you stow me how toil out this care? {Al passengers ave fi out an immigration form. frankly (ads) honestly truthfully ‘Fankly, our sales staff isn't motvated. ‘He sooke frankly and told us exact what he fet.Hicense (r) 2 document that allows the ‘owner to do something otrerwise restrict or controled bylaw You have to pass the test to get a license. ‘maintenance (n) work dore to keep ‘something in good working condition Call mairteranse stat to fait ‘Tho machines need rogear maintenance. ‘make sense (v) be easy to understand "dont thik it makes much sense, The instruction manual made perfect senso tome motivate (¥) to make others want to Uy harder to do something Franky. our sales staff n't mothated The management try hard to motwate their workers. opinion (0) a person's beliefs or feelings ‘about a subject what's your opinion ofthe price uote? 1 don't have a strong opinion about the Issue. policy (n) an idea or set of ideas used to ‘make decisions, usually dacided by politics ‘or business management Whats jour opinion of the new policy? That goes agalist company palcy. ‘quote (n) the price someone says they wil ‘charge to do 2 joD What's your opinion ofthe price uote? We chose the company that gave us the lowest quote. reserve () 10 errenge to keep something (ea. 8 room ot a hotel) for yourself ard. nobody elee Can reson a table for 8:007 reserved the room two ments ago, retirement (a) the period of Ife after Someone Nas stopped working, usualy from around 60 years old What do you thinkabout the changes to the ‘otivomont plan? 1am ooking forward to my etement. terrific (ad) very good Tee! I was realy well dane. That was.aterfic Speech you gave fast night. peat (ad) 1 feel umnonpy or ares about feomething, ''m sure a lot of people willbe upset. What are you unset about? 1 Choose the correct word, 21d the to ‘a table forfour at 00 rat (borrow (@) aucte (©) reserve 2 Were on Friday. () delvering (8) expecing (©) mosweting 3. They were very heaid the bad news. (@) amusing (@) tere (©) upect the shipment to arrive when they 4: Firstyou need to ‘and attach a photogreph. a a (@) tout (© filup 5 He spent more time with his ‘gardrileren ater his ) eonse (@) mantenance (© retirement © v0 chang9d my coeens BBOUt the ‘new manager, ho's net a6 eiciont 2 | thought. (A) opinion (©) poley (© quete 7. Please send this by courier and have it cn bY a. (a) bocked (©) chairea (© elvered 8 Students are not alowed to use @ s in te math exam, (A) caeutetor (committee (0 corse 9 Who celeulated these figures? They really Son nnn MOL (8) borow (©) mate sense (Q) expect 2 Find eleven words in the puzzle, ‘Then match them with their definitions, this fom a e|=|2|a]=/o/[=/nlz [ei r=]=lelm|—lelm|>lol>lalr| al>lz|a/a|—[x|-[z[z|o|< =ilrm|e|<]o|=[-|o|e|m|m|x im] => [-[o]m = |e] ol fel =|=]2/0]2]=/0/o/o|m|<|z! “PePPELPE=EE= elela|=[=[>Jo [lz lala! slo lola|m|ole||=|s1 >| a proposed pree toresene a com ora table 2 set of ideas used to make a decision document that allows you to do ‘semething funny honesty tooe! grateful {otake something and return tater {to make people want to try harder 410 very good 414 work done to keep something in good ‘eenation Unit 24 aisle (n) passage between rows of seats in 3 plane ‘ne aisles were very narrow. allow (9) give permission for somebedy 10 o 9 parteular thing Tim sure they woul tallow We are ne alowed to smake anywhere inside the balding. appliance (n) equipment for a particular purpose They sel htcnen apptiances. amkward (ad) feeling uncomfortable o1 ‘ombarascod Tel fool a Itleauheward asking him to borrow ‘money. ftisan awkward situation favor (n) a helpful action Could you do me a favor and photocopy his report? locate («) t0 fing The airine wil contact you when they have locstod your missing vege. ati (9) to inform ‘lease noity us of your change of address. ‘merchandise (n) goocs The store nas a very good selection of merchanase, ‘refer (s) to like one thing more than another "prefer pop muse. {would prefer if we could put it off i this evening. ‘ress () to use an iron to remove creases ‘oF wrinkles from clothing and get ther ready to wear {coud you ciean and press these two shits? The hotel stat can press your suit pants if required. recommend (2) 'o make a suggestion as to 2 particular choice Would you recommen it? ‘recommend the Tish ~ itis very fresh and otcious. suitable (adj) @ good maich for the person ‘concemed, ecceptable forthe purpese ‘Tere are no sutatie paces lett {don't knew of any suable hotels thet the [resident can stay at 1. Read the definitions and write true or fal 4 Toaliow someone todo something means {ogi them permission. 2. Anamkward atuation makes you feel ‘amused 3. You have towste an appliance to get. ajo 4 You probably appreciate, someone does you 3 favor. 15. Tolocate mears to lose. 6 7 ‘Toncity means te invorm. People who work 100 hours a week do not have a reacanable work-iife balance. Word list and Quizzes 1872 Complete the sentences with the following words. “aisle merchandise. prefer pressed recommended sultable 1. Me chose local company todo the work because they Wer. bya. ‘eight, 2 The picture fs not for tne trochure; we need something more colo 3 I cont wear this shit hasnt been 4. Winch Wine do YoU nnn? ROS OF waite? | © On olong hau tight. its a good ides to wal up and down the 6 am returning the enced ‘because itis fauty, Unit 25, affordable (adi) not too expensive, at @ brive thatthe customer can pay We are focused on keeping prices afordabie. The property in that areas gonerally quite artrdabie. ‘attendee (n) @ person thats joining an ‘vent, usually having been invited to ¢o £0 Why must atendees wear their dentition tags? Allatendees must register atthe entrance. ‘constant (ad) not changing, staying the same over tme The price has remained constant despite tax ‘ises. Ho's the oni constant momber of tho team. censure (v) to make certain of something ensure safe Keep wallets hidden to ensure they ace not ston. Impression (1) now sometning makes you fee, your intial feeling about it They an create tho right imoression, I get the impression he isnot interested in the project. ‘organize (v) to make plans for an event, or 'e responsible for its completion Im hebing t organize the shareholders’ meeurg. Can you erganize the fod for the party? ‘outlook (n)-2 prodiction for how the future 's likely to bo The outlook forthe weekane, cod, wih shows. Te outlook for this project isnot so go03. patented (ad) an idea or imvertion protected from being copied by government recognivon You know i's 9 Seymour sult bythe patented ‘reathabie ting thas a patented antilock braking system. reasonably (adv) fail, at an acceptable oF to some extent. quite ‘hey are reasoraby priced. tis reasonaby long walk. remind (¥) to help someone else 10 Tormomber something The orgorizre would tke toremind attendees. She reminded me to bring my laptop to the presertaton 188 Word list and Quizzes 1p () of peopl, tle o fell the found because you are very ted er fll of orcas. to drop suddenly Sales have sted in elas ear He slumped tote oor. stable (1d) rotlikely (0 break, fa to pera, fall ver oF have any other probiens Thomnow sofware is much more stable thon the previ version Make sure the ladcer i stale before you tlio op ‘suspicious (ad) arpearingo be dangerous or ilegal 1p reper o suspceus package. A sespeoustooting man hes ben wah, ‘roar the tana oy. talletries (0) reds use fr personal ‘leaning r making the user look beaifl To purchase titres. 1g a my tales athe arugstore arcund te comet (in) tart) when waveling, changing ‘fom ene plone to anathero continue jumey We were i transit Par The goods are eurenty in ans ‘attended (ad) eft without an owner resent 1p calet his unattended bag... Unattended bags wil te taken away end desvoyed 1 Complete the sentences with the following words. Impression patented reasonably suspicious tolletles. transit unattended 21 Passengers tngon to other destinations please moke your woy tthe lounge. Escertia 270 provided ane can bo found in the bethroon of your hota om. Passengers are reminded not o eave thelr baggage. at any tm Dig you note ansthing fast hight? Our neighbor's car was stien, Products that ore meant be rodueed or sold by ether companies, The price slump has resulted in more =. priced electronic foods. ‘anintervew, the candidates clothing ges an inital ‘of the ype of Person he or sie &. 2 Read the definitions and unseramble the words, to make certain (nue) 2 person johing an event (etendate) 2 prediction about the future (koolout) to drep sudderly (umes) regular, without changing (stocartn) to make people remember (demi) to be responsibe or arranging an event (ecgrane) Lnikely 10 have any problems (tables) reasonably oiced(dofafaleb) unit 26 attend (7) to £0 to or be present at a function (usually formal) attended my sisters wedding Jane ard ter new assistant attended the conterence, ‘capital (a) money used to tart 2 busines, ‘buy'a house, ot. The tale prcject has tft us without working capil. Sling the property wif help to release some capil. {hign) demane (=) very popular, wanted by ‘mary people Tre things the loco! people make are in high emand. The latest games cansoles ae in high ‘demand just before Christmas. function (n) a large formal dinner or other party IMs. Smithers wit and the tunction. Al guests a Ce furcton were giver agit. particularly (adv) special, more so than ‘hers, The candidate is particularly sutable forthe position. ‘Ho isa paticulady interesting man. property (acy) correct, done the right way The wai cient Mt propeny. 2B sure to faston your seatbelt propery > avoid jury. realize (¥) 10 uncerstand something (ofan ‘sudderly) eaize that this is a nonworking cay ‘The staf realized the amount of time that had gone into the jo. recepiton (n) the place ina company where (guests are grected You nave tin in at tho caption £1.come down ard meet you atthe reception. receptive (adi) open and wiling to listen to ‘something The director was very receptive to your ideas. The marketing section satways recepive to suggestions. repaymont (8) paying money beck that wos ‘previously borrowed ‘The bark has requested inmadiate repayment of all outstanding det. tis possibie t spread repayments over two years submit (¥) 10 give @ required document 0 the person that needs it "had to submit the request three weeks in advance. Please submit thee photegranhs with each ‘application. (in) transit (a) when traveling changirg from ‘one plane to ancther to continue @ journey We were in transi to Parts. The cortainers were damaged In transit. upset (adj) to feel unhappy er angry abeut ‘Something The members were unset that dinner hach’t been are | hin he was very upset by the news,‘capital demand particularly properly realize reception submitted 1. The company needs more 0 be able to complete the oraect suceessflly 2 All quests wil be met by the manager at the 3 Experienced engineers ae in high 44 Thvse applications forthe post of manager have bon already 1° a 90d promotion, but | aaa is he abioed kt ne 6 Idiant do the report... ‘soled 10.0 & again, 7 think Tin i - sutabie fr the Job becavse ahs ls so experienced. 2 Read the definitions and write true or false. A function is an event. Hf you are upset you are Seeing very happy. ‘repayment isthe return ofan amount of meney. If something sin ransitit’s moving. you atone an event you dont go te Ifyou renew something you start again. A receptive person liters to new ideas unit 27 agicuttural(ad}) connected to farming “The waters wil be channeled for agricuitual purposes. Aelivery (1) carrying or transporting ‘Sometring, by mail or courier This has coused.a delay Inthe delivery of replacement pat oveloper (0) the person that comes up with an idea and produces it We are al excite te hear about your proposals forthe sdlar electric generator at {he developers’ conference onthe 25% Te site was vou bya propery developer. effectiveness (0) quelty of working well ‘Armajor goa! & to maximize tho effectiveness of our reciting decisions. fall (¥) to rot succeed to do something He passed the initial irtenew but failed the seoond interven. (Only 5 percent o testtakers fail to reach the required evel. Euideline (9) advice Follening these simple guidelines can inprove hiring procedures. hesitate (v) to pause or stop before doing something Don't hesiate to contact me ‘keen (ac)) interested and excited, vey ‘much wanting to do something Iie eure you willbe keen to stench We are eon io show him the new production line. landscape (1) the features of an area, ‘usualy countyside Channolng the waters ofthe Wan Hol hos led toa maior change Inte laneseape. luxury (n) an expensive ard righ aualty Rem, not usualy something needed ‘We Nave the service to suit you Ifyou want to travel in luxury. Erjoy the uxury of real sik ext wo your skin, ‘manufacture () to produce @ large number foramount of something, vali in a factory or plant ur crincioa! supplier has been experiencing aificutes at ene of ther main ‘manufacturing plans. The parts ave manuractured overseas, out assembied in our factory here in te US. plant (n) a factor, or the place where {geods are manutactured A ire darnaged one ofthe main ‘manufacturing plants, and ths has left us wth a deft of replacement pars. The shoes are made at our Asian plant ‘tecrultment process (n) way of nirng new ‘employees ‘A ojor goo! i to moninize the effectiveness four recruitment process. solar (ad) powered by surlignt We ae all exctedto hear about your proposals for the solr electric generator at {he developers’ conference onthe 25th. The calculator operates on a sole cel, sono botteries are required sult (9) t mateh or fit somebody well ‘We have the service ta st yu Trat new hairstyle realy suits you transformation (n) change ‘The region has undergone a transformation Inthe last 50 years. Crary 1 Use the definitions to find the words in the puzzle, a, 3 5 2 4 aise elu AL 1 produce Aaview Hiring Countryside Factory 2 Choose the correct word, 4. There should be a(n) of parts tothe factory this Friday. (A) delivery (8) developer (©) industy 2 There are several who have ‘ew plans and ideas for the company. (4) plants (6) Inusties (©) develepers 3 Ajo as a receptionst woud realy ime rghit now. (a) conte © fal © suit 4 timnot going w the ‘movies| prefer gong tothe theater. ) keen (6) keen on (©) een to 5 We ascomble the monitors at this Gy environment (6) investment (©) plant 6 The prize isa fourteen-day ‘cruise arcund the Meditera () deft (8) boxy (©) sober 7 Please dent. questions. () hesitate (@) seek (© sue 8 Wenced to improve the of ‘our decision making, @) effect (@) etectveness. (©) etectve Unit 28 appreciate (n) to fee! giateful tosomebody because of what they have done for you | realy appreciated your nep. would appreciate seme compensation compensation (n) money pati to apologize ‘Yor dieappeintment with goods or sorvices | would appreciate same cempensation ‘We demanced compensation for our lst uggage. Confirm (n) to state that something is defintely correct 1 aan just writing o contr ve recovod repli trom almest al of you onfming attendance, but ‘constant (adj) not changing, staying the ‘same over tine He was the oniy constant member ofthe team, The ruber ofreires remained constant. ‘enthuslastie (ad)) very interested, heen and ‘sited about comething You should be enthusiastic and ‘knowedgesble abou! the movie business. Erthusiastiestadents can hope t learn in as Iitde 95 four weeks. Word list and Quizzes 189knowledgeable (adi) urderstancing ‘something to a great degice You should be onthusiottic and ‘knowledgeable atout the move business Hes very knowledgeable about cars. (be) fed (v) caused to think something, persuaded First | was fed to believe hat al rooms in he hoc. 1 as led to think thot there wes no future for ‘me inthe business. ‘mere (ad)) only. a smaller than expected ‘amount 1 mere fhe minutes from the beautiful bue ‘waters ofthe Aegean. ‘He wrote nis fist pece when ne was a mere ‘seven years ot iisroprosont (a) not show, oF indicate correctly The advertisement misrepresented the hotel. recruit (n) 2 person hed by a company to doa job FRecnats from ether companies. ‘he number of recruts fel as year sae) erento eg 1 do te ‘came oo ‘The numberof rebres remained constant. Retires are often sought after, as they require less training. renovate (n) to rena something toa ‘Condition as good as new ‘The nouse realy needs (0 be renovated. ‘Stay et the recently renovated Case Stancupolos Hotel. secretarial (ad}) associated withthe work ‘of secretares, administrative work Secretaral postion evafable stating Mare Secretaralskls ae essential in this lie of work. Lunspolted (ad)) not camaged, altered oF ‘affected (expecially by tourists) Welt the unspoiled sland of Kefalonia, It's an unspoiled area with few hotels 190 Word list and Quizzes | A | E i] | al | Vv] | ul al c| | lo |=/|z[01-[>)=|-[-lo le Elz [=o 4/-[-[2/N [alm lel] ela» l m/z[o/2|>|o|o|m|z| =/>[zlolelzlel-l2|=|ololo Sz lo [2/41 [—lolI- > [<[-[>| (0-5 [m\s >| <|m|2)m|z [>| [62/0 \-/=|m|2|-|olo|=|-| fa |<|a|@|>|z\-lol-|m[zlelz|z| pele [mle [[>L=Iml) 44 responsibility (a) 2 responsible (for) (adi) 714 restore (v) 13 retirement (0) 5, 20,23 revise (¥) 8 revised (a) 2 right away (adv) un rivals (2) 32 road conditions (r) 4 roughly (adv) 8 run out (v) au s salvage (s) 18 satisfied (ad) 40 seen (9) a8 schedule (v) 18 seaside (0) 15 secluded (adi) 4 secretarial (ai) 28 select (v) 6 seminar (a) 10 senior citizens (n) 24 serious (ad)) 13 set () 22 several (2i)) 16 shareholders (r) 44 shine (\) 8 shipping (n) 40 significant (adi) 8 simplify (9) 5 situation (n) 10,20 skyscraper (1) 8 lsove (0) a7 slump (9) 28 socket (a) soften (v) solar (adi) spacious (ac) specification (0) spectator (a) stable (ad) stack (v) stadium (0) stare) steep (ed) stock (0) strategy (0) studio (0) subdivide (v) ssumit (v) suggest (v) suit (0) suitable (adi) support (v) surrender (v) surrounding (ad) suspicious (adi) swoop (0) T tag) takeover (0) target (n) target (v) tent (0) termination (0) terrible (adj) terrific (ad)) theoretical (od) ‘through (read/g0) (atv) tidy (ad) tolletries (0) top (») tower over (v) tradition (2) transformation (n) transit (in) () tromendous (ac) triumph (a) tumover (2) u unattended (adj) ‘unconditional (adj) underprivileged (ad)) understand (v) unfavorable (adi) unfortunately (adv) unspoited (acj) ‘unwrap (v) 19 27 a4 15 7 ob & 14 45 19 26 5,10 gy oovoBnrvasBRBy BREE Rao 25,26 33. 14,25 2. ° 28 19upcoming (adi) upset (od) upstats (0) v vacancies (n) Fa valley (6) 15 varity (0) ae vendor (n) a venture capitalist (n) a venue (a) ° vital (a) e w walkway (0) 2 waterproof (2d) 18 wave (0) 1 welfare (=) 5 witharaw (») 8 witherawal (9) 14,17 wooden (ai) 15 worktife balance (1) 5 workshop (n) 4 Y yard (0) 45 Alphabetical Word list 197Oxtora Univesity Press sa deparment of the University of Oxford. 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Korea Foren Language Universi Seoul Ms. o Kina Rtsumekan University Kyoto: Mr Nebuo Tada, onan University. Hyogo; Ns. Rena Yoshida, Oirin University, Kanagawa: Ms. Keiko Slaybatgh Showa Ongzku Daigaku, Karagaws, AT Foreign Language Cencer,Tokye sda Jukukal stitute 7OkyO: Nice Kawa ‘Gahan, Tokyo; Internationa Language Centre, Tokyo, Graeme Pete, Toyo, ‘Steven Yoel, Mark Beret, Osaka ina court of: Digi VisionGett Images portrait), Corbis UE Lad (rsetingSeats dt tL (Gee eat el caca a ¢ . Y TSC ise Rac ee nl olsen Cun eMC hn Dacre Kae hs cel UT) Cea) arr eeu Rane lat awareness of the key testing strategies needed to get a high score. “Key features De ee uC oka ec dcas Pca tok on Nees © Amini-test in each unit to review and reinforce test tactics and vocabulary and help you develop time management skills activities featuring a range of speakers (US, British, Canadian and Australian). CTR TOEIC as Seas Rue a ETE [ Bunce NAMA La ita oS) Pe Lee Rm ae Cig oA eth ad hey a RR NLC NMR RAC A hoe LEU T Te attr} » Two complete practice tests with tapescripts and explanatory key provided by ETS Audio scripts can be downloaded from www.oup.comelt/exams Se raver ale dan cue Gi py mcrae ait ee 1 yey CELE Bt oe CR ere) acre oa 978 019 4529556 Le eicacaes EEC ene fora tiloenn EPL PROC esr ERE ee MUS et Teco Sc Rae ed eC Cee ot Ie aii jj | | ill | Rona kono