User’s Manual

Satellite L700/L740/L745/
L700D/L740D/L745D
Satellite Pro
L700/L740/L700D/L740D
Series
Table of Contents

Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
FCC information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
EU Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Video Standard Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Canadian regulatory information (Canada only) . . . . . . . . . . . . . . . . . ix
Modem warning notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Japan regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Instructions for IC CS-03 certified equipment . . . . . . . . . . . . . . . . . . xiii
Notes for Users in Australia and New Zealand . . . . . . . . . . . . . . . . . xiv
Following information is only valid for EU-member States:. . . . . . . xvi
Disposing of the computer and the computer's batteries . . . . . . . . xvii
REACH - Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Following information is only for Turkey: . . . . . . . . . . . . . . . . . . . . . xvii
Optical disc drive safety instructions. . . . . . . . . . . . . . . . . . . . . . . . xviii
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Preface
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
General Precautions
Provide adequate ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Creating a computer-friendly environment . . . . . . . . . . . . . . . . . . . . xxv
Stress injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Heat injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Protective Earthing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Pressure or impact damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii
Mobile phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii
Instruction Manual for Safety and Comfort . . . . . . . . . . . . . . . . . . . xxvii
Chapter 1 Getting Started
Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Recovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

User’s Manual ii
 System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Chapter 2 The Grand Tour
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Front with the display open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Chapter 3 Hardware, Utilities and Options
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Memory media slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Chapter 4 Operating Basics
Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Using optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Writing CD/DVD/Blu-ray™ discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
TOSHIBA VIDEO PLAYER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Using WinDVD BD for TOSHIBA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38
Using the TOSHIBA Sleep Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Chapter 5 The Keyboard
Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Keypad overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Chapter 6 Power and Power-Up Modes
User’s Manual iii
 Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Password Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
System automatic Sleep/Hibernation . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Chapter 7 HW Setup
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8 Troubleshooting
Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Appendix A Specifications
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Display Controller and Video mode
Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Video mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C Information for Wireless Devices
Wireless LAN Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Bluetooth wireless technology Interoperability . . . . . . . . . . . . . . . . C-1
CAUTION about Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Wireless Devices and your health . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Radio Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Radio approvals for wireless devices . . . . . . . . . . . . . . . . . . . . . . . . C-7
Appendix D AC Power Cord and Connectors
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E TOSHIBA PC Health Monitor
Starting the TOSHIBA PC Health Monitor. . . . . . . . . . . . . . . . . . . . . . E-2
If a TOSHIBA PC Health Monitor message is displayed . . . . . . . . . . E-2
Appendix F Legal Footnotes
Non-applicable Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Memory (Main System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2
Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Hard Disk Drive (HDD) Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
Graphics Processor Unit ("GPU") . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3

User’s Manual iv
 Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
Copy Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4

Glossary
Index

User’s Manual v
Copyright
© 2011 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition January 2011
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject to
civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.

Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.

Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
AMD, the AMD Arrow logo, AMD Athlon, AMD Turion, PowerPlay, Vari-
Bright and combinations thereof are trademarks of Advanced Micro
Devices, Inc.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Photo CD is a trademark of Eastman Kodak Company.
Memory Stick and Memory Stick PRO are trademarks or registered
trademarks of Sony Corporation.
ConfigFree is a trademark of Toshiba Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.

User’s Manual vi
 Labelflash is a trademark of YAMAHA CORPORATION.
WinDVD and Corel Digital Studio are trademarks or registered trademarks
of Corel Corporations.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Blu-ray Disc™, Blu-ray™, Blu-ray 3D™ and the logos are trademarks of
the Blu-ray Disc Association.
Other trademarks and registered trademarks not listed above may be used
in this manual.

FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals
not recommended by TOSHIBA is likely to result in interference to radio
and TV reception. Shielded cables must be used between the external
devices and the computer’s external monitor port, Universal Serial Bus
(USB 2.0/3.0) ports, HDMI port and microphone jack. Changes or
modifications made to this equipment, not expressly approved by
TOSHIBA or parties authorized by TOSHIBA could void the user’s
authority to operate the equipment.

FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.

User’s Manual vii

 Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000

EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and
official EU Declaration of Conformity can be found on TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.

CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
■ Only CE marked options should be connected/implemented
■ Only best shielded cables should be connected

Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called "Residential, commercial and
light industry environments". TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
"Residential, commercial and light industry environments".

User’s Manual viii

 For example, the following environments are not approved:
■ Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
■ Medical Environments
■ Automotive Environments
■ Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
■ Interference with other devices or machines in the near surrounding
area.
■ Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

Video Standard Notice

THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

Canadian regulatory information (Canada only)

This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.

User’s Manual ix
 This Class B digital apparatus meets all requirements of the Canadian
Interference-Causng Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exgences du
Règlement sur le matériel brouileur du Canada.

Modem warning notice

This information is applicable to the models equipped with a built-in

modem.

Conformity Statement
The equipment has been approved to [Commission Decision "CTR21"] for
pan-European single terminal connection to the Public Switched Telephone
Network (PSTN).
However, due to differences between the individual PSTNs provided in
different countries/regions the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network
termination point.
In the event of problems, you should contact your equipment supplier in the
first instance.

Network Compatibility Statement

This product is designed to work with, and is compatible with the following
networks. It has been tested to and found to conform with the additional
requirements conditional in EG 201 121.
Germany ATAAB AN005,AN006,AN007,AN009,AN010
and DE03,04,05,08,09,12,14,17
Greece ATAAB AN005,AN006 and GR01,02,03,04
Portugal ATAAB AN001,005,006,007,011 and
P03,04,08,10
Spain ATAAB AN005,007,012, and ES01
Switzerland ATAAB AN002
All other countries/regions ATAAB AN003,004
Specific switch settings or software setup are required for each network,
please refer to the relevant sections of the user guide for more details.
The hookflash (timed break register recall) function is subject to separate
national type approvals. It has not been tested for conformity to national
type regulations, and no guarantee of successful operation of that specific
function on specific national networks can be given.

User’s Manual x
Japan regulations
Region selection
If you are using the computer in Japan, technical regulations described in
the Telecommunications Business Law require that you select the Japan
region mode. It is illegal to use the modem in Japan with any other
selection.

Redial
Up to two redial attempts can be made. If more than two redial attempts are
made, the modem will return Black Listed. If you are experiencing
problems with the Black Listed code, set the interval between redials at one
minute or longer.
Japan’s Telecommunications Business Law permits up to two redials on
analogue telephones, but the redials must be made within a total of three
minutes.
The internal modem is approved by Japan Approvals Institute for
Telecommunications Equipment.

A06-5003201

This label is located on the module.

2006

CONEXANT
Modelo: RD02-D450
TEC/WR/I/MOD-08/02/114.FEB 09
N51
1588-09-4772
This
Cone xantRD02 -D450
PSTNMo dem may be
connected
totheTelecom
Network

NO:ESD-CPE-0601114 (01)07898369270287

Pursuant to FCC CFR 47, Part 68:

When you are ready to install or use the modem, call your local telephone
company and give them the following information:
■ The telephone number of the line to which you will connect the modem
■ The registration number that is located on the device
US: CXSMM01BRD02D450
The FCC registration number of the modem will be found on either the
device which is to be installed, or, if already installed, on the bottom of
the computer outside of the main system label.
■ The Ringer Equivalence Number (REN) of the modem, which can vary.
For the REN of your modem, refer to your modem’s label.
The modem connects to the telephone line by means of a standard jack
called the USOC RJ11C.

User’s Manual xi
 Type of service
Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is
subject to state tariffs. If you have any questions about your telephone line,
such as how many pieces of equipment you can connect to it, the
telephone company will provide this information upon request.

Telephone company procedures

The goal of the telephone company is to provide you with the best service it
can. In order to do this, it may occasionally be necessary for them to make
changes in their equipment, operations, or procedures. If these changes
might affect your service or the operation of your equipment, the telephone
company will give you notice in writing to allow you to make any changes
necessary to maintain uninterrupted service.

If problems arise
If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to
the telephone network. If the telephone company notes a problem, they
may temporarily discontinue service. When practical, they will notify you in
advance of this disconnection. If advance notice is not feasible, you will be
notified as soon as possible. When you are notified, you will be given the
opportunity to correct the problem and informed of your right to file a
complaint with the FCC. In the event repairs are ever needed on your
modem, they should be performed by TOSHIBA Corporation or an
authorized representative of TOSHIBA Corporation.

Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this
change.

Fax branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message
via a telephone fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of
the transmission, the date and time it is sent and an identification of the
business, other entity or individual sending the message and the telephone
number of the sending machine or such business, other entity or individual.
In order to program this information into your fax modem, you should
complete the setup of your fax software before sending messages.
Use only No. 26AWG or larger modular cable.

User’s Manual xii

Instructions for IC CS-03 certified equipment
1. The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection.
The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe systems, if present, are connected together. This precaution
may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician,
as appropriate.

2. The user manual of analog equipment must contain the equipment’s

Ringer Equivalence Number (REN) and an explanation notice similar to
the following:
The Ringer Equivalence Number (REN) of the modem, which can vary.
For the REN of your modem, refer to your modem’s label.
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5.

3. The standard connecting arrangement (telephone jack type) for this

equipment is jack type(s): USOC RJ11C.
The IC registration number of the modem is shown below.
Canada: 3652B-RD02D450

User’s Manual xiii

Notes for Users in Australia and New Zealand
Modem warning notice for Australia
Modems connected to the Australian telecoms network must have a valid
Austel permit. This modem has been designed to specifically configure to
ensure compliance with Austel standards when the country/region selection
is set to Australia. The use of other country/region setting while the modem
is attached to the Australian PSTN would result in you modem being
operated in a non-compliant manner. To verify that the country/region is
correctly set, enter the command ATI which displays the currently active
setting.
To set the country/region permanently to Australia, enter the following
command sequence:
AT%TE=1
ATS133=1
AT&F
AT&W
AT%TE=0
ATZ
Failure to set the modem to the Australia country/region setting as shown
above will result in the modem being operated in a non-compliant manner.
Consequently, there would be no permit in force for this equipment and the
Telecoms Act 1991 prescribes a penalty of $12,000 for the connection of
non-permitted equipment.

Notes for use of this device in New Zealand

■ The grant of a Telepermit for a device in no way indicates Telecom
acceptance of responsibility for the correct operation of that device
under all operating conditions. In particular the higher speeds at which
this modem is capable of operating depend on a specific network
implementation which is only one of many ways of delivering high
quality voice telephony to customers. Failure to operate should not be
reported as a fault to Telecom.
■ In addition to satisfactory line conditions a modem can only work
properly if:
a/ it is compatible with the modem at the other end of the call and.
b/ the application using the modem is compatible with the application
at the other end of the call - e.g., accessing the Internet requires
suitable software in addition to a modem.
■ This equipment shall not be used in any manner which could constitute
a nuisance to other Telecom customers.

User’s Manual xiv

 ■ Some parameters required for compliance with Telecom’s PTC
Specifications are dependent on the equipment (PC) associated with
this modem. The associated equipment shall be set to operate within
the following limits for compliance with Telecom Specifications:
a/ There shall be no more than 10 call attempts to the same number
within any 30 minute period for any single manual call initiation, and
b/ The equipment shall go on-hook for a period of not less than 30
seconds between the end of one attempt and the beginning of the
next.
c/ Automatic calls to different numbers shall be not less than 5
seconds apart.
■ Immediately disconnect this equipment should it become physically
damaged, and arrange for its disposal or repair.
■ The correct settings for use with this modem in New Zealand are as
follows:
ATB0 (CCITT operation)
AT&G2 (1800 Hz guard tone)
AT&P1 (Decadic dialing make-break ratio =33%/67%)
ATS0=0 (not auto answer)
ATS6=4 (Blind dial delay)
ATS7=less than 90 (Time to wait to carrier after dialing)
ATS10=less than 150 (loss of carrier to hangup delay, factory
default of 15 recommended)
ATS11=90 (DTMF dialing on/off duration=90 ms)
ATX2 (Dial tone detect, but not (U.S.A.) call progress detect)
■ When used in the Auto Answer mode, the S0 register must be set with a
value of 3 or 4. This ensures:
a/ A person calling your modem will hear a short burst of ringing before
the modem answers. This confirms that the call has been
successfully switched through the network.
b/ Caller identification information (which occurs between the first and
second ring cadences) is not destroyed.
■ The preferred method of dialing is to use DTMF tones (ATDT...) as this
is faster and more reliable than pulse (decadic) dialing. If for some
reason you must use decadic dialing, your communications program
must be set up to record numbers using the following translation table
as this modem does not implement the New Zealand “Reverse Dialing”
standard.
Number to be dialed: 0 1 2 3 4 5 6 7 8 9
Number to program into computer: 0 9 8 7 6 5 4 3 2 1
Note that where DTMF dialing is used, the numbers should be
entered normally.

User’s Manual xv
 ■ The transmit level from this device is set at a fixed level and because of
this there may be circumstances where the performance is less than
optimal. Before reporting such occurrences as faults, please check the
line with a standard Telepermitted telephone, and only report a fault if
the phone performance is impaired.
■ It is recommended that this equipment be disconnected from the
Telecom line during electrical storms.
■ When relocating the equipment, always disconnect the Telecom line
connection before the power connection, and reconnect the power first.
■ This equipment may not be compatible with Telecom Distinctive Alert
cadences and services such as FaxAbility.
NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE
CAUSES MAY INCUR A CHARGE FROM TELECOM

Following information is only valid for EU-member States:

Disposal of products
The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from
household waste.
If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.

User’s Manual xvi

 These symbols may not stick depending on the country and region where
you purchased.

Disposing of the computer and the computer's batteries

■ Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
■ This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulation, it may be
illegal to dispose of old batteries by placing them in the trash.
■ Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries
or how to dispose of them properly.

REACH - Compliance Statement

The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. TOSHIBA will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website
www.toshiba-europe.com/computers/info/reach for information about the
presence in our articles of substances included on the candidate list
according to article 59(1) of Regulation (EC) No 1907/2006 („REACH“) in a
concentration above 0.1 % weight by weight.

Following information is only for Turkey:

■ Compliant with EEE Regulations: TOSHIBA meets all requirements
of Turkish regulation 26891 "Restriction of the use of certain hazardous
substances in electrical and electronic equipment".
■ The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
■ Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it
is a defect or failure. The changes in battery time is not a defect or
failure.

User’s Manual xvii

Optical disc drive safety instructions

Be sure to check the precautions at the end of this section.

■ The DVD Super Multi/Blu-ray™ Writer/Blu-ray™ Combo drive model

employs a laser system. To ensure proper use of this product, please
read this instruction manual carefully and retain for future reference.
Should the unit ever require maintenance, contact an authorized
service location.
■ Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
■ To prevent direct exposure to the laser beam, do not try to open the
enclosure.

User’s Manual xviii

 Panasonic System Networks
■ DVD Super Multi UJ8A0
■ Blu-ray™ Writer drive UJ240

Panasonic System Networks Co., Ltd.

HITACHI-LG Data Storage, Inc.

■ DVD Super Multi GT50F/50N
■ Blu-ray™ Combo drive GT30F

Hitachi-LG Data Storage, Inc.

22-23,KAIGAN 3-CHOME,
MINATO-KU,TOKYO,108-0022
JAPAN

User’s Manual xix

Precautions

CAUTION: This appliance contains a

laser system and is classified as a
"CLASS 1 LASER PRODUCT."To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest "AUTHORIZED service
station." To prevent direct exposure to
the laser beam, do not try to open the
enclosure.

User’s Manual xx
Preface

Congratulations on your purchase of this computer. This powerful notebook

computer provides excellent expansion capability, includes multimedia
functionality, and is designed to provide years of reliable, high-performance
computing.
This manual tells how to set up and begin using your computer. It also
provides detailed information on configuring your computer, basic
operations and care, using optional devices and troubleshooting.
If you are a new user of computers or if you’re new to portable computing,
first read over the Chapter 1, Getting Started and Chapter 3, Hardware,
Utilities and Options chapters to familiarize yourself with the computer's
features, components and accessory devices. Then read Chapter 1,
Getting Started for step-by-step instructions on setting up your computer.
If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to read the Special
features section in Chapter 3, Hardware, Utilities and Options to learn
about features that are uncommon or unique to this computer, as well as
the section on Chapter 7, HW Setup, to understand how to setup and
configure these features.
Read Chapter 3, Hardware, Utilities and Options if connecting optional
products or external devices.

Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.

User’s Manual xxii

 Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.

Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.

ABC When procedures require an action such as

clicking an icon or entering text, the icon's name
or the text you are to type in is represented in the
typeface you see to the left.

Display

Names of windows or icons or text generated by

S ABC the computer that appear on its display screen
are presented in the type face you see to the left.

Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.

Pay attention! A caution informs you that improper use of equipment or

failure to follow instructions may cause data loss or damage your
equipment.

Please read. A note is a hint or advice that helps you make best use of
your equipment.

User’s Manual xxiii

 Terminology
This term is defined in this document as follows:
Start The word "Start" refers to the " " button in
Windows 7.
HDD or Hard disk Some models are equipped with a "Solid State
drive Drive (SSD)" instead of a hard disk drive.
In this manual, the word "HDD" or "Hard disk
drive" also refers to the SSD unless otherwise
stated.

User’s Manual xxiv

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and

withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation

■ Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is
turned on or when an AC adaptor is connected to a power outlet (even if
your computer is in Sleep Mode). In this condition, observe the
following:
■ Never cover your computer or AC adaptor with any object.
■ Never place your computer or AC adaptor near a heat source, such
as anelectric blanket or heater.
■ Never cover or block the air vents including those located at the
base of the computer.
■ Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
■ Always provide sufficient space around the computer.
■ Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.

User’s Manual xxv

 To keep your computer in prime operating condition, protect your work area
from:
■ Dust, moisture, and direct sunlight.
■ Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
■ Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
■ Extreme heat, cold, or humidity.
■ Liquids and corrosive chemicals.

Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. Instruction Manual for
Safety and Comfort also includes information on work space design,
posture and lighting that can help reduce physical stress.

Heat injury
■ Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
■ If the computer has been used for a long time, avoid direct contact with
the metal plate supporting the various interface ports as this can
become hot.
■ The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
■ Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

Protective Earthing
Equipment connected to the protective earthing of the building installation
through the mains connection or through other equipment with a
connection to protective earthing and to a cable distribution system using
coaxial cable, may in some circumstances create a fire hazard. Connection
to a cable distribution system has therefore to be provided through a device
providing electrical isolation below a certain frequency range (galvanic
isolator, see EN 60728-11).

User’s Manual xxvi

Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.

User’s Manual xxvii

 Chapter 1

Getting Started

This chapter provides an equipment checklist, and basic information to

start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist
Carefully unpack your computer, taking care to save the box and packaging
materials for future use.
Hardware
Check to make sure you have all the following items:
■ TOSHIBA Portable Personal Computer
■ AC adaptor and power cord (2-pin plug or 3-pin plug)
■ Battery pack (installed in the computer)
Documentation
■ User Information Guide
■ Instruction Manual for Safety and Comfort
If any of the items are missing or damaged, contact your dealer
immediately.

Software
The following Windows® operating system and utility software are pre-
installed.
■ Windows 7
■ TOSHIBA Value Added Package
■ TOSHIBA Recovery Media Creator

User’s Manual 1-1

 Getting Started

■ TOSHIBA VIDEO PLAYER

■ WinDVD BD for TOSHIBA
■ TOSHIBA Resolution+ Plug-in For Windows Media Player
■ Corel Digital Studio
■ Corel Label@Once (This application is the feature of Corel Digital
Studio in some models.)
■ TOSHIBA Assist
■ TOSHIBA ConfigFree™
■ TOSHIBA Disc Creator
■ TOSHIBA Face Recognition
■ TOSHIBA eco Utility
■ TOSHIBA Bulletin Board
■ TOSHIBA ReelTime
■ TOSHIBA Speech System
■ TOSHIBA Media Controller
■ Online Manual
■ Satellite L700/L740/L745/L700D/L740D/L745D/Satellite Pro
L700/L740/L700D/L740D Series User's Manual (This manual)
* You may not have all the softwares listed above depending on the
model you purchased.

Getting Started

■ All users should be sure to read the section Starting up for the first time.
■ Be sure to read the enclosed Instruction Manual for Safety and Comfort
for information on the safe and proper use of this computer. It is
intended to help you be more comfortable and productive while using a
notebook computer. By following the recommendations in it you may
reduce your chance of developing a painful or disabling injury to your
hand, arms, shoulders or neck.

This section provides basic information to start using your computer. It

covers the following topics:
■ Connecting the AC adaptor
■ Opening the display
■ Turning on the power
■ Starting up for the first time
■ Turning off the power
■ Restarting the computer
■ System Recovery Options
■ Creating Recovery Media
■ Restoring the pre-installed software from the Recovery hard disk drive

User’s Manual 1-2

 Getting Started

■ Restoring the pre-installed software from your created Recovery Media

■ Use a virus-check program and make sure it is updated regularly.
■ Never format storage media without checking its content - formatting
destroys all stored data.
■ It is a good idea to periodically back up the internal hard disk drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
■ Before you install a device or application, save any data in memory to
the hard disk drive or other storage media. Failure to do so may result
in the loss of data.

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can be connected to any power source supplying from 100
to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to
charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.

User’s Manual 1-3

 Getting Started

■ Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage caused
by use of an incompatible adaptor.
■ Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
■ Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
■ The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
■ Do not use a 3-pin to 2-pin conversion plug.
■ When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual. Connecting
the power cable to a live electrical outlet should be the last step
otherwise the adaptor DC output plug could hold an electrical charge
and cause an electrical shock or minor bodily injury when touched. As
a general safety precaution, avoid touching any metal parts.
■ Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to heat
since the computer base and AC adaptor's surface increase in
temperature during normal use.
■ Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.

User’s Manual 1-4

 Getting Started

1. Connect the power cord to the AC adaptor.

Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer

depending on the model.

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the

right of the computer.

1. DC IN 19V jack 2. DC output plug

Figure 1-3 Connecting the DC output plug to the computer

3. Plug the power cord into a live wall outlet - the Battery and DC IN
indicators on the front of the computer should glow.

User’s Manual 1-5

 Getting Started

Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.

1. Display panel
Figure 1-4 Opening the display panel

Use reasonable care when opening and closing the display panel.
Opening it vigorously or slamming it shut could damage the computer.

■ Be careful not to open the display panel too far as this could put stress
on the display panel's hinges and cause damage.
■ Do not press or push on the display panel.
■ Do not lift the computer by the display panel.
■ Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
■ When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).

User’s Manual 1-6

 Getting Started

Turning on the power

This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section in Chapter 6, Power and Power-Up Modes for more information.
■ After you turn on the power for the first time, do not turn it off until you
have set up the operating system. Please refer to the section Starting
up for the first time for more information.
■ Volume cannot be adjusted during Windows Setup.

1. Open the display panel.

2. Press and hold the computer’s power button for two or three seconds.

1. Power button
Figure 1-5 Turning on the power

Starting up for the first time

The Windows 7 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms
carefully.

User’s Manual 1-7

 Getting Started

Turning off the power

The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.

Shut Down Mode

When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system's main screen the next time
it is turned on.
1. If you have entered data, either save it to the hard disk drive or to other
storage media.
2. Make sure all disk/disc activity has stopped before removing the
CD/DVD/Blu-ray™.
■ Make sure the Hard Disk Drive/Optical Disc Drive indicator is off. If
you turn off the power while a disk (disc) is being accessed, you may
lose data or damage the disk.
■ Never turn off the power while an application is running. Doing so could
cause loss of data.
■ Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause data
loss.

3. Click Start.
4. Click the Shut down button ( ).
5. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.

Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.

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 Getting Started

■ Before entering Sleep Mode, be sure to save your data.

■ Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
■ Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). Data in
memory could be lost.

■ When the AC adaptor is connected, the computer will go into Sleep

Mode according to the settings in the Power Options (to access it, click
Start -> Control Panel -> System and Security -> Power Options).
■ To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount of
time. Please note that keyboard keys can only be used if the Wake-up
on Keyboard option is enabled within the HW Setup utility.
■ If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is next
turned on and the system returns from Sleep Mode.
■ To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, click Start -
> Control Panel -> System and Security -> Power Options).
■ To use the Hybrid Sleep function, configure it in the Power Options.

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:
■ Restores the previous working environment more rapidly than does the
Hibernation Mode feature.
■ Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Sleep Mode feature.
■ Allows the use of the panel power off feature.

Executing Sleep Mode

You can also enable Sleep Mode by pressing FN + F3 - please refer to

Chapter 5, The Keyboard, for further details.
You can enter Sleep Mode in one of the following ways:
■ Click Start, point to the arrow icon ( ) and then select
Sleep from the menu.
■ Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
■ Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).

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 Getting Started

When you turn the power back on, you can continue where you left when
you shut down the computer.
■ When the computer is in Sleep Mode, the power indicator will blink
amber.
■ If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode - Sleep
Mode will consume more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:
■ Power is turned back on immediately after shutting down.
■ Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
■ Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.
■ Data will be lost if you remove the battery or disconnect the AC adaptor
before the save is completed. Wait for the Hard Disk Drive/Optical
Disc Drive indicator to go out.
■ Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:
■ Saves data to the hard disk drive when the computer automatically
shuts down because of a low battery condition.
■ You can return to your previous working environment immediately when
you turn on the computer.
■ Saves power by shutting down the system when the computer receives
no input or hardware access for the time period set by the System
Hibernate feature.
■ Allows the use of the panel power off feature.

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 Getting Started

Starting Hibernation Mode

You can also enable Hibernation Mode by pressing FN + F4 - please refer

to Chapter 5, The Keyboard, for further details.
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2. Point to the arrow icon ( ) and then select Hibernate
from the menu.

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
3. Click Choose what the power button does or Choose what closing
the lid does.
4. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
5. Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the hard disk drive. During
this time, the Hard Disk Drive indicator will glow.
After you turn off the computer, and the content of memory has been saved
to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

Restarting the computer

Certain conditions require that you reset the computer, for example if:
■ You change certain computer settings.
■ An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
■ Click Start, point to the arrow icon ( ) and then select
Restart from the menu.
■ Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.

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 Getting Started

■ Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.

System Recovery Options

There is a hidden partition allocated on the hard disk drive for the System
Recovery Options.
This partition stores files which can be used to repair the system in the
event of a problem.
System Recovery Options
The System Recovery Options feature is installed on the hard disk when
shipped from the factory. The System Recovery Options menu includes
tools to repair startup problems, run diagnostics or restore the system.
See the Windows Help and Support content for more information about
Startup Repair.
The System Recovery Options can also be run manually to repair
problems.
The procedure is as follows. Follow the instructions shown on the on-
screen menu.
1. Turn off the computer.
2. While holding the F8 key, turn on the computer.
3. The Advanced Boot Options menu will be displayed. Use the arrow
keys to select Repair Your Computer and press ENTER.
4. Follow the on-screen instructions.
Check your Windows® manual for more information on backing up your
system (including the system image backup feature).

System Recovery
This section describes the creation of Recovery Media and their use.

Creating Recovery Media

This section describes how to create Recovery Media.

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 Getting Started

■ Be sure to connect the AC adaptor when you create Recovery Media.

■ Be sure to close all other software programs except the Recovery
Media Creator.
■ Do not run software such as screen savers which can put a heavy load
on the CPU.
■ Operate the computer at full power.
■ Do not use power-saving features.
■ Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
■ Do not use utilities, including those intended to enhance hard disk drive
access speed. They may cause unstable operation and damage data.
■ Do not shut down/log off or Sleep/Hibernate while writing or rewriting
the media.
■ Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
■ Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the hard
disk drive, and can be copied to either DVD or USB Flash Memory by using
the following steps:
1. Select either blank DVD or USB Flash Memory.
The application will allow you to choose from a variety of different media
onto which the recovery image can be copied including DVD-R, DVD-R
DL, DVD-RW, DVD+R, DVD+R DL, DVD+RW and USB Flash Memory.
■ Please note that some of the above media may not be compatible with
the optical disc drive installed into your computer. You should therefore
verify the optical disc drive supports the blank media you have chosen
before proceeding.
■ USB Flash Memory will be formatted and all the data in the USB Flash
Memory will be lost when proceeding.
2. Turn on your computer and allow it to load the Windows 7 operating
system from the hard disk drive as normal.
3. Insert the media into the computer.
■ Insert the first blank disc into the optical disc drive tray, or
Insert the USB Flash Memory into one available USB port
4. Double click the Recovery Media Creator icon on the Windows 7
desktop, or select the application from Start Menu.
5. After Recovery Media Creator starts, select the type of media and the
title you wish to copy, and then click the Create button.

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 Getting Started

Restoring the pre-installed software from the Recovery hard disk

drive
A portion of the total hard disk drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your hard disk drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your hard disk drive, you may find that it becomes impossible
to setup your computer.
When the sound mute feature has been activated by pressing the
FN + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.

When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.

1. Turn off your computer.

2. While holding down 0 (zero) key on the keyboard, turn on your
computer.
3. A menu will be displayed from which you should follow the on-screen
instructions.

Restoring the pre-installed software from your created Recovery

Media
If the pre-installed files are damaged, you are able to either use the
Recovery Media you have created or the hard disk drive recovery process
to restore the computer to the state it was in when you originally received it.
To perform this restoration, follow the steps below:
When the sound mute feature has been activated by pressing the
FN + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.

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 Getting Started

When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.

1. Load the Recovery Media into the computer and turn off the computer's
power.
2. While holding down F12 key on the keyboard, turn on your computer -
when the TOSHIBA Leading Innovation >>> logo screen
appears, release the F12 key.
3. Use the up and down cursor key to select the appropriate option from
the menu according to your actual recovery media. Please refer to the
Boot Setting section in Chapter 7, HW Setup for further information.
4. A menu will be displayed from which you should follow the on-screen
instructions.
When drivers/utilities are installed, you can setup the respective
drivers/utilities from the following place. To open the setup files, Click Start
-> All Programs -> TOSHIBA -> Applications and Drivers.

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 Chapter 2

The Grand Tour

This chapter identifies the various components of the computer - it is

recommended that you become familiar with each before you operate the
computer.

Legal Footnote (Non-applicable Icons)

For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section in Appendix F.

Please handle your computer carefully to avoid scratching or damaging the

surface.

Front with the display closed

The following figure shows the computer’s front with its display panel in the
closed position.

1. System indicators 2. Memory media slot

Figure 2-1 Front of the computer with display panel closed

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 The Grand Tour

System indicators These LED indicators allow you to monitor the

status of various computer functions and are
described in more detail within the System
indicators section.
Memory media slot This slot lets you insert an
SD™/SDHC™/SDXC™ memory card,
miniSD™/microSD™ Card, Memory Stick™
(PRO™) and MultiMediaCard™. Refer to the
Optional devices section in Chapter 3, Hardware,
Utilities and Options.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the Memory media slot. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

Left side
The following figure shows the computer’s left side.

1 2 3 4 5 6 7 8 9

1. Security lock slot 6. Universal Serial Bus (USB 2.0 or 3.0) port*
2. Modem jack* 7. Universal Serial Bus (USB 2.0) port
3. Cooling vents 8. Microphone jack
4. LAN jack 9. Headphone jack
5. HDMI out port*
* Provided with some models.
Figure 2-2 The left side of the computer

Security lock slot A security cable can be attached to this slot and
then connected to a desk or other large object in
order to deter theft of the computer.
Modem jack The modem jack lets you use a modular cable to
connect the modem directly to a telephone line.
Some models are equipped with a modem jack.

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 The Grand Tour

■ Connection to any communication line other than an analog phone line

could cause a computer system failure.
■ Connect the built-in modem only to ordinary analog phone lines.
■ Never connect the built-in modem to a digital line (ISDN).
■ Never connect the built-in modem to the digital connector on a
public telephone or to a digital private branch exchange (PBX).
■ Never connect the built-in modem to a key telephone system for
residences or offices.
■ Avoid using your computer modem with the telephone cable connected
during an electrical storm. There may be a remote risk of electric shock
from lightning.

Cooling vents The cooling vents help the processor to avoid

overheating.

Do not block the cooling vents. Keep foreign metal objects, such as
screws, staples and paper clips, out of the cooling vents. Foreign metal
objects can create a short circuit, which can cause damage and fire,
possibly resulting in serious injury.

LAN jack This jack lets you connect to a LAN. The adaptor
has built-in support for Ethernet LAN (10
megabits per second, 10BASE-T), Fast Ethernet
LAN (100 megabits per second, 100BASE-TX).
Some models are equipped with a Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T). Refer to Chapter 4, Operating
Basics, for details.

■ Do not connect any cable other than a LAN cable to the LAN jack. It
could cause damage or malfunction.
■ Do not connect the LAN cable to a power supply. It could cause
damage or malfunction.

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 The Grand Tour

HDMI out port HDMI out port can connect with Type A
connector HDMI cable.
HDMI cable can send video and audio signals. In
addition to this, it can send and receive control
signals.
Some models are equipped with an HDMI out
port.
Universal Serial Bus One USB port, which complies to the USB 2.0 or
(USB 2.0 or 3.0) port USB 3.0 standard, is provided on the left hand
side of the computer. You may have either a USB
2.0 or USB 3.0 port depending on the model you
purchase. The port with the icon ( ) has Sleep
and Charge function.

Universal Serial Bus Universal Serial Bus port, which comply to the
(USB 2.0) ports USB 2.0 standard.

Keep foreign metal objects, such as screws, staples and paper clips, out of
the USB connectors. Foreign metal objects can create a short circuit,
which can cause damage and fire, possibly resulting in serious injury.

The USB port with a blue connector and ( ) icon is USB 3.0 port.
The USB 3.0 port is compliant to USB 3.0 standards and backward
compatible with USB 2.0 port.
Please note that it is not possible to confirm the operation of all functions of
all USB devices that are available. In view of this it may be noted that some
functions associated with a specific device might not operate properly.

Microphone jack A 3.5 mm mini microphone jack enables

connection of a three-conductor mini jack for
monaural microphone input.

Headphone jack A 3.5 mm mini headphone jack enables

connection of stereo headphones.

Right side
The following figure shows the computer’s right side.

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 The Grand Tour

1
2 3 4

1. Optical disc drive 3. External monitor port

2. Universal Serial Bus (USB 2.0) port 4. DC IN 19V jack
Figure 2-3 The right side of the computer

Optical disc drive The computer may be configured with a DVD

Super Multi, Blu-ray™ Writer drive or Blu-ray™
Combo drive.
Universal Serial Bus Universal Serial Bus port, which comply to the
(USB 2.0) ports USB 2.0 standard.

External monitor This port provides 15-pin, analog VGA port.

port This port allows you to connect an external
monitor to the computer.
DC IN 19V jack The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.

Back
The following figure shows the computer’s back.

1
1. Battery pack
Figure 2-4 The back of the computer

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 The Grand Tour

Battery pack The battery pack provides power to the computer

when the AC adaptor is not connected. For more
detailed information on the use and operation of
the battery pack please refer to Chapter 6, Power
and Power-Up Modes.

Underside
The following figure shows the underside of the computer. You should
ensure that the display is closed before the computer is turned over to
avoid causing any damage.

1 3 2

1. Battery lock 3. Memory module slot

2. Battery release latch
Figure 2-5 The underside of the computer

Battery lock Slide the battery lock to release the battery pack
ready for removal.

Battery release latch Slide and hold this latch into its Unlocked position
in order to release the battery pack for removal.
For more detailed information on removing the
battery pack please refer to Chapter 6, Power
and Power-Up Modes.
Memory module slot The memory module slot allows for the
installation, replacement and removal of
additional memory module.
Refer to the Additional memory module section in
Chapter 3, Hardware, Utilities and Options.

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 The Grand Tour

Front with the display open

This section shows the computer with the display panel open. In order to
open the display, lift the display panel up and position it at a comfortable
viewing angle for you.

1 2 3

16

15 5

14
7
13
12 8

10

11

Figure 2-6 The front of the computer with the display panel open

1. Microphone* 9. Touch Pad

2. Web Camera LED* 10. Touch Pad control buttons
3. Web Camera* 11. Bluetooth antenna (Not shown)*
4. Wireless LAN and Wireless WAN 12. Stereo speaker (Left)
antennas (Not shown)*
5. Display hinges 13. Display hinges
6. Stereo speaker (Right) 14. Power button
7. Keyboard 15. LCD Sensor switch (Not shown)
8. Touch Pad On/Off button* 16. Display screen
* Provided with some models.
Product appearance depends on the model you purchased.

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 The Grand Tour

Microphone A built-in microphone allows you to import and

record sounds for your application - please refer
to the Sound System section in Chapter 4,
Operating Basics for more information.
Some models are equipped with a built-in
microphone.
Web Camera LED The Web Camera LED glows when the Web
Camera is operating.
Web Camera Web Camera is a device that allows you to
record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or
photograph.
Enables the transmission of video and use of
video chat via the internet using specialized
applications.
Some models are equipped with a Web Camera.
Please refer to the Web Camera section in
Chapter 4, Operating Basics.
Wireless LAN Some computers in this series are equipped with
antennas the Wireless LAN antennas.
Wireless WAN Some computers in this series are equipped with
antennas the Wireless WAN antennas.
Display hinges The display hinges allow the display panel to be
positioned at a variety of easy-to-view angles.
Stereo speakers The speakers emit sound generated by your
software as well as audio alarms, such as low
battery condition, generated by the system.
Keyboard The internal keyboard provides the embedded
numeric overlay keys, dedicated cursor control
overlay keys, and and Keys.

Refer to Chapter 5, The Keyboard, for details.

Touch Pad ON/OFF Press this button to enable or disable the Touch
button Pad function.
Some models are equipped with a Touch Pad
ON/OFF button.

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 The Grand Tour

Touch Pad The Touch Pad located in the palm rest is used
to control the movement of the on-screen pointer.
For more information, please refer to the Using
the Touch Pad section in Chapter 4, Operating
Basics.
Touch Pad control The control buttons located below the Touch Pad
buttons allow you to select menu items or manipulate text
and graphics as designated by the on-screen
pointer.
Bluetooth antenna Some computers in this series are equipped with
a Bluetooth antenna.
Power button Press this button to turn the computer's power on
and off.

LCD Sensor switch This switch senses when the display panel is
either closed or opened and activates the Panel
Power Off/On feature as appropriate. For
example, when you close the display panel, the
computer enters Hibernation Mode and shuts
itself down and then, when you next open the
display, the computer will automatically start up
and return you to the application you were
previously working on.
You can specify within the Power Options. To
access it, click Start -> Control Panel ->
System and Security -> Power Options.

Do not put any magnetic objects close to this switch as they may cause the
computer to automatically enter Hibernation Mode and shut down even if
the Panel Power Off feature is disabled.

Display screen Please be aware that, when the computer is

operating on the AC adaptor, the image
displayed on the internal screen will be
somewhat brighter than when it operates on
battery power. This difference in brightness
levels is intended to save power when operating
on batteries. For more information on the
computer's display, please refer to the Display
Controller and Video mode section in Appendix
B.

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 The Grand Tour

Indicators
This section explains indicator functions.

System indicators
LED system indicators next to their respective icons, glow when specific
computer operations are in progress.

Figure 2-7 System indicators

DC IN The DC IN indicator normally glows white when

power is being correctly supplied from the AC
power adaptor. However, if the output voltage
from the adaptor is abnormal, or if the computer's
power supply malfunctions, this indicator will
flash amber.
Power The Power indicator normally glows white when
the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash amber - approximately one second on,
two seconds off - both while the system is
shutting down and while it remains turned off.
Battery The Battery indicator shows the condition of the
battery's charge - white indicates the battery is
fully charged, amber indicates the battery is
charging, and flashing amber indicates a low
battery condition. Please refer to Chapter 6,
Power and Power-Up Modes for more
information on this feature.
Hard Disk Drive/ The Hard Disk Drive/Optical Disc Drive
Optical Disc Drive indicator glows white whenever the computer is
accessing the built-in hard disk drive or optical
disc drive.
Memory media slot The Memory media slot indicator glows white
when the computer is accessing the Memory
media slot.

Wireless The Wireless communication indicator blinks

communication amber when the Bluetooth, Wireless LAN and
Wireless WAN functions are turned on.
Only some models are equipped with Bluetooth,
Wireless LAN and Wireless WAN functions.

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 The Grand Tour

Keyboard indicators
The following figure shows the position of the CAPS LOCK indicator which
shows the following conditions:
■ When the CAPS LOCK indicator glows, the keyboard will produce
capitals when any letter is typed.

1. CAPS LOCK indicator

Figure 2-8 Keyboard indicators

CAPS LOCK This indicator glows green when letter keys are
locked into their uppercase format.

Optical disc drives

The computer may be installed with a DVD Super Multi drive, Blu-ray™
Writer drive or Blu-ray™ Combo drive.

Writable discs
This section describes the types of writable CD/DVD/Blu-ray™ discs.
Check the specifications of your drive to see the types of discs it can write.
Use TOSHIBA Disc Creator and Corel Digital Studio to write compact discs.
Refer to Chapter 4, Operating Basics.

CDs
■ CD-R discs can be written only once. The recorded data cannot be
erased or changed.
■ CD-RW discs including multi speed CD-RW discs, high-speed CD-RW
discs and ultra-speed CD-RW discs can be recorded more than once.

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 The Grand Tour

DVDs
■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs
can be written only once. The recorded data cannot be erased or
changed.
■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than
once.

Blu-ray™ discs
■ BD-R discs can be written only once. The recorded data cannot be
erased or changed.
■ BD-RE discs can be recorded more than once.

AC adaptor
The AC adaptor can automatically adjust to any voltage ranging from 100 to
240 volts and to a frequency of either 50 or 60 hertz, enabling you to use
this computer in almost all country/region. The adaptor converts AC power
to DC power and reduces the voltage supplied to this computer.
To recharge the battery, simply connect the AC adaptor to a power source
and to the computer. Please refer to Chapter 6, Power and Power-Up
Modes for further information.

Figure 2-9 The AC adaptor (2-pin plug)

Figure 2-10 The AC adaptor (3-pin plug)

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 The Grand Tour

■ Depending on the model in question, either a 2-pin or 3-pin

adaptor/power lead will be bundled with the computer.
■ Do not use a 3-pin to 2-pin conversion plug.
■ The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside of this
region. In order to use the adaptor/computer in other regions, you
should please buy a power cord that conforms to the safety rules and
regulations in that particular region.

Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk of
fire or other damage to the computer. Use of an incompatible AC adaptor
could cause fire or damage to the computer possibly resulting in serious
injury. TOSHIBA assumes no liability for any damage caused by use of an
incompatible adaptor.

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 Chapter 3

Hardware, Utilities and Options

Hardware
This section describes the hardware of your computer.
The actual specifications may vary depending on the model you
purchased.

Processor

CPU Your computer is equipped with one processor

and processor type varies depending on model.
To check which type of processor is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Start -> All Programs ->
TOSHIBA -> Utilities -> PC Diagnostic Tool.

Legal Footnote (CPU)

For more information on the CPU, please refer to the Legal Footnotes
section in Appendix F.

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 Hardware, Utilities and Options

Memory

Memory slots 1 GB, 2 GB or 4 GB memory modules can be

installed in the computer's two memory slots for a
maximum of 8 GB system memory.
This computer can be equipped with memory
modules of a maximum size of 8 GB. The actual
amount of useable system memory will be less
than the installed memory modules.
Video RAM The memory in a computer's graphics adaptor,
used to store the image displayed on a bitmap
display.
The amount of Video RAM available is
dependent on the computer's system memory.
Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust
resolution.
The amount of Video RAM can be verified by
clicking the Advanced Settings button in the
Screen Resolution window.

If your computer is configured with more than 3 GB memory, the memory

might be displayed as approximately 3 GB only (depending on the
computer’s hardware specifications).
This is correct because the operating system usually displays the available
memory instead of the physical memory (RAM) built into the computer.
Various system components (like the video adapter’s GPU and PCI
devices like Wireless LAN, etc.) require their own memory space. Since a
32-bit operating system cannot address more than 4 GB of memory, these
system resources overlap the physical memory. It is a technical limitation
that the overlapped memory is not available to the operating system. Even
though some tools might display the actual physical memory built into your
computer, the memory available to the operating system will still be
approximately 3 GB only.
Computers configured with a 64-bit operating system can address 4GB or
more of system memory.

Legal Footnote (Memory (Main System))

For more information regarding Memory (Main System), please refer to the
Legal Footnotes section in Appendix F.

Power
Battery pack The computer is powered by one rechargeable
lithium-ion battery pack.

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Legal Footnote (Battery Life)

For more information regarding Battery Life, please refer to the Legal
Footnotes section in Appendix F.

RTC battery The internal RTC battery backs up the Real Time
Clock (RTC) and calendar.
AC adaptor The AC adaptor provides power to the system
and recharges the batteries when they are low. It
comes with a detachable power cord which will
either have a 2-pin or 3-pin plug enclosure.
As the AC adaptor is universal, it can receive a
range of AC voltages from 100 to 240 volts,
however you should note that the output current
varies among different models. Using the wrong
adaptor can damage your computer. Refer to the
AC adaptor section in Chapter 2, The Grand
Tour.

Disks
Hard disk drive or The size of the hard disk drive or Solid State
Solid state drive Drive varies depending on the model.
To check which type of HDD/SSD is included in
your model, open the TOSHIBA PC Diagnostic
Tool Utility by clicking Start -> All Programs ->
TOSHIBA -> Utilities -> PC Diagnostic Tool.
Some models are equipped with a "Solid State
Drive (SSD)" instead of a hard disk drive.
Please note that part of the hard disk or Solid
state drive's overall capacity is reserved as
administration space. Additional HDD/SSD drive
sizes may be introduced.

■ In this manual, the word "HDD" or "Hard disk drive" also refers to the
SSD unless otherwise stated.
■ SSD is a large-capacity storage media which uses Solid-State Memory
in place of a magnetic disk of the hard disk.

Under certain unusual conditions of prolonged non-use and/or exposure to

high temperatures, the SSD may be vulnerable to data retention errors.

Legal Footnote (Hard Disk Drive (HDD) Capacity)

For more information regarding Hard Disk Drive (HDD) Capacity, please
refer to the Legal Footnotes section in Appendix F.

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Optical disc drive

Drive The following optical disc drives may be pre-
installed in this computer.
■ DVD Super Multi drive
■ Blu-ray™ Writer drive
■ Blu-ray™ Combo drive

2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.

Display
The computer's internal display panel supports high-resolution video
graphics and can be set to a wide range of viewing angles for maximum
comfort and readability.

Display panel 35.6cm (14”) TFT LCD screen, 16 million colors,

with the following resolution:
■ HD, 1366 horizontal x 768 vertical pixels

Intel® Display Power Saving Technology

Intel GPU model may include the Display Power Saving Technology feature
that can save the computer's power consumption by optimizing picture
contrast on the internal LCD.
This feature can be used if the computer is:
■ running under battery mode
■ using the internal LCD display only
The Display Power Saving Technology feature can be enabled in the Intel®
Graphics and Media Control Panel.
To access this control panel in one of the following ways:
■ Click Start -> Control Panel. Select Large icons or Small icons in
View by, and then click Intel(R) Graphics and Media.
■ Right-click on the desktop and click Graphics Properties....
In this control panel,
1. Select Basic Mode.
2. Click Power.
3. Select On battery from the drop-down menu in Power Source and
then select the Display Power Saving Technology check box.
If you want to improve the picture quality under the conditions mentioned
above, adjust the setting towards Maximum Quality or disable this feature.

AMD® Vari-Bright™
AMD GPU model may include the AMD® Vari-Bright™ feature that can
save the computer's power consumption by optimizing picture contrast on
the internal LCD.

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This feature can be used if the computer is:

■ running under battery mode
■ using the internal LCD display only
The Vari-Bright feature can be enabled in the Catalyst Control Center.
To access this center, go to
Start -> All Programs -> Catalyst Control Center -> CCC
In this control center,
1. Select PowerPlay™ under Power.
2. Select the Enable PowerPlay™ check box, and then select the Enable
Vari-Bright™ check box.
If you want to improve the picture quality under the conditions mentioned
above, adjust the setting towards Maximize Quality or disable this feature.

Legal Footnote (LCD)

For more information regarding the LCD, please refer to the Legal
Footnotes section in Appendix F.

Graphics controller The graphics controller maximizes display

performance. Refer to Display Controller and
Video mode section in Appendix B for more
information.

Legal Footnote (Graphics Processor Unit ("GPU"))

For more information regarding the Graphics Processor Unit ("GPU"),
please refer to the Legal Footnotes section in Appendix F.

Sound
Sound system The integrated sound system provides support
for the computer's internal speakers and
microphone, as allowing an external microphone
and headphones to be connected via the
appropriate jacks.

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Multimedia

Web Camera Web Camera is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool
such as Windows Live Messenger. TOSHIBA
Web Camera Application will help you to add
various video effects to your video or
photograph.
Please refer to the Web Camera section in
Chapter 4, Operating Basics.

Communications
Modem The integrated modem provides capability for
data and fax communications that support the
V.90 (V.92) standards and includes a modem
jack for connection to the telephone line. Please
note that both the V.90 and V.92 standards are
only supported in the USA, Canada, United
Kingdom, France, Germany and Australia - only
the V.90 standard is supported in other regions.
You should also be aware that the speed of data
and fax transfer will depend on the analog
telephone line conditions.
Some models are equipped with the integrated
modem.
LAN Some computers in this series have built-in
support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100
megabits per second, 100BASE-TX) and Gigabit
Ethernet LAN (1000 megabits per second,
1000BASE-T).
Bluetooth Some computers in this series have Bluetooth
wireless communication function which
eliminates the need for cables between
electronic devices such as computers, printers
and mobile phones. When it is enabled,
Bluetooth provides the wireless personal area
network environment which is safe and
trustworthy, that is quick and easy.
Wireless LAN Some computers in this series are equipped with
a Wireless LAN module that is compatible with
other Wireless LAN systems based on Direct
Sequence Spread Spectrum/Orthogonal
Frequency Division Multiplexing radio technology
that complies with the IEEE 802.11 Standard.

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Legal Footnote (Wireless LAN)

For more information regarding Wireless LAN, please refer to the Legal
Footnotes section in Appendix F.

Special features
The following features are either unique to TOSHIBA computers or are
advanced features which make the computer more convenient to use.
Access each function using the following procedures.
*1 To access the Power Options, click Start -> Control Panel -> System
and Security -> Power Options.
Hot keys Hot keys are specific key combinations that let
you quickly change the system configuration
directly from the keyboard without running a
system program.
Display automatic This feature automatically cuts off power to the
power off *1 computer's display panel when there is no
keyboard input for a specified time, with power
being restored the next time a key is pressed.
This can be specified in the Power Options.
HDD automatic This feature automatically cuts off power to the
power off *1 hard disk drive when it is not accessed for a
specified time, with power being restored when
the hard disk drive is next accessed. This can be
specified in the Power Options.
System automatic This feature automatically shuts down the system
Sleep/Hibernation into either Sleep Mode or Hibernation Mode when
Mode *1 there is no input or hardware access for a
specified time. This can be specified in the Power
Options.
Power on password Two levels of password security, supervisor and
user, are available to prevent unauthorized
access to your computer.
Instant security A specific hot key function automatically locks the
system providing data security.
Intelligent power A microprocessor in the computer's intelligent
supply *1 power supply detects the battery's charge,
automatically calculates the remaining battery
capacity and protects electronic components
from abnormal conditions such as a voltage
overload from the AC adaptor. This can be
specified in the Power Options.

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Battery save mode *1 This feature lets you configure the computer in
order to save battery power. This can be
specified in the Power Options.
Panel power on/off This feature automatically turns power to the
*1 computer off when the display panel is closed,
and turns it back on when the display panel is
opened. This can be specified in the Power
Options.
Low battery When battery power is exhausted to the point that
automatic computer operation cannot be continued, the
Hibernation Mode *1 system automatically enters Hibernation Mode
and shuts itself down. This can be specified in the
Power Options.

Heat dispersal *1 To protect against overheating, the processor

has an internal temperature sensor so that, if the
computer's internal temperature rises to a certain
level, the cooling fan is turned on or the
processing speed is lowered. This can be
specified in the Power Options.
Maximum Performance: Turns on fan first, then
if necessary lowers CPU processing speed.
Battery Optimized: Lowers the CPU processing
speed first, then if necessary turns on the fan.
Hibernation Mode This feature lets you turn off the power to the
computer without exiting from your software. The
contents of main memory are automatically
saved to the hard disk drive so that when you
next turn the power on again, you can continue
working right where you left off. Refer to the
Turning off the power section in Chapter 1,
Getting Started, for more details.
Sleep Mode If you have to interrupt your work, you can use
this feature to allow you to turn off power to the
computer without exiting from your software. Data
is maintained in the computer's main memory so
that when you next turn on the power, you can
continue working right where you left off.

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USB Wakeup This function restores the computer from Sleep

function Mode depending on the external devices
connected to the USB ports.
For example, if a mouse or USB keyboard is
connected to a USB port, clicking the mouse
button or pressing the keyboard will wakeup the
computer.
TOSHIBA PC Health The TOSHIBA PC Health Monitor application
Monitor proactively monitors a number of system
functions such as power consumption, battery
health and system cooling, informing you of
significant system conditions. This application
recognizes the system and individual component
serial numbers and will track specific activities
related to their usage.
Refer to Appendix E, TOSHIBA PC Health
Monitor.

Utilities and Applications

This section describes the pre-installed utilities that come with the
computer and details how to start them. For further information on their
operation, you may refer to each utility's online manual, help files or
README.TXT file (if applicable).
You may not have all the utilities or applications listed below depending on
the model you purchased.

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TOSHIBA Power TOSHIBA Power Saver provides you with the

Saver features of more various power supply
managements.
TOSHIBA PC The TOSHIBA PC Diagnostic Tool will display
Diagnostic Tool basic system configuration information and allow
the functionality of some of the computer's built-
in hardware devices to be tested.
TOSHIBA Flash The TOSHIBA Flash Cards provide a quick way
Cards to modify selected system functions.
■ Hot key function
HW Setup This utility allows you to customize your
hardware settings according to the way you work
with the computer and the peripherals you use.
TOSHIBA The TOSHIBA Accessibility utility provides
Accessibility support to movement impaired users when they
need to use the TOSHIBA Hot-key functions. In
use, the utility allows you to make the FN key
'sticky', that is you can press it once, release it,
and they press one of the "Function" keys in
order to access its specific function. When set,
the FN key will remain active until another key is
pressed.
TOSHIBA Face TOSHIBA Face Recognition uses a face
Recognition verification library to verify the face data of users
when they log in to Windows. If the verification is
successful, the user will be logged into Windows
automatically. The user can thus avoid having to
enter a password or the like, which makes the
login process easier.
For more information, please refer to the Using
the TOSHIBA Face Recognition section in
Chapter 4, Operating Basics.
TOSHIBA VIDEO The player lets you view DVD movies, or video
PLAYER content recorded using home video camcorders.
You can play DVD-Video, DVD-R and video files.
It has an on-screen interface and functions. Click
Start -> All Programs -> TOSHIBA VIDEO
PLAYER -> TOSHIBA VIDEO PLAYER.
For more information, please refer to the
TOSHIBA VIDEO PLAYER section in Chapter 4,
Operating Basics.
Bluetooth Stack for This software enables communication between
Windows by the computer and external Bluetooth devices
TOSHIBA such as printers and mobile phones.

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Bluetooth functions cannot be used in models that do not have a Bluetooth

module installed.

TOSHIBA Assist TOSHIBA Assist is a graphical user interface that

provides access to specific tools, utilities and
applications that make the use and configuration
of the computer easier.
TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that
improve the ease and control of communication
devices and network connections, help in the
identiication of communication problems and
allow the creation of profiles if you need to switch
between different locations and communication
networks. To access this utility, click Start -> All
Programs -> TOSHIBA -> ConfigFree.
TOSHIBA Disc You can create CDs and DVDs in a number of
Creator formats including audio CDs that can be played
on a standard CD player, and data CDs/DVDs
which can store copies of the files and folders on
your computer's hard disk drive. This software
can be used on models with a DVD Super Multi
drive.
To start this utility, click Start -> All Programs ->
TOSHIBA -> CD&DVD Applications -> Disc
Creator.
TOSHIBA DVD-RAM This utility has the function of Physical Format
Utility and Write-Protect to DVD-RAM. This utility is
contained the setup module of TOSHIBA Disc
Creator.
To start this utility, click Start -> All Programs ->
TOSHIBA -> CD&DVD Applications -> DVD-
RAM Utility.
WinDVD BD for This software is provided for playback of Blu-ray
TOSHIBA Disc™. It has an on-screen interface and
functions.
To start this utility, click Start -> All Programs ->
Corel -> Corel WinDVD BD.
TOSHIBA HDD/SSD This utility includes wizard functions to monitor
Alert Utility the Disk Drive operating status and execute the
system backup.
To access the utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> HDD SSD Alert.

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TOSHIBA Service This application allows your computer to

Station automatically search for TOSHIBA software
updates or other alerts from TOSHIBA that are
specific to your computer system and its
programs. When enabled, this application
periodically transmits to our servers a limited
amount of system information, which will be
treated in strict accordance with the rules and
regulations as well as applicable data protection
law.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Service Station.
Corel Digital Studio Corel Digital Studio for TOSHIBA allows users to
for TOSHIBA instantly create Blu-ray Disc™ movie, DVD video
or slideshow discs via a user-friendly wizard
interface with specific task oriented features.
The Labelflash™ feature is also supported which
allows text and images to be printed on the label
surface of Labelflash compatible media without
using a printer.
For more information, please refer to the When
Using Corel Digital Studio for TOSHIBA section
in Chapter 4, Operating Basics.
Corel Label@Once Label@Once allows users to design and print the
label of discs.
The Labelflash feature is also supported which
allows text and images to be printed on the label
surface of Labelflash compatible media without
using a printer.
This application is the feature of Corel Digital
Studio in some models.
For more information, please refer to the When
Using Corel Digital Studio for TOSHIBA section
in Chapter 4, Operating Basics.

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Labelflash features cannot be used in models that do not have a DVD

Super Multi drive/Blu-ray™ Combo drive/Blu-ray™ Writer drive with
Labelflash.
In order to determine if the optical disc drive installed in your computer
supports Labelflash follow the steps as detailed below:
1. Launch Corel Label@Once (the operation varies depending on the
models you purchased):
■ Click Start -> All Programs -> Corel Digital Studio for TOSHIBA
-> Corel Digital Studio for TOSHIBA -> Create. Click Create Disc
Label.
2. Click the General tab.
3. Choose optical disc drive for Printer.
If the drive name is displayed in Step 3, your computer's optical disc drive
supports Labelflash.

TOSHIBA eco Utility This PC is equipped with "eco mode". This mode
slightly lowers performance of some devices to
reduce electric power consumption. You can
realize measurable power savings by using it
continuously. TOSHIBA eco Utility helps you
monitor your power savings by showing
approximate real time power consumption.
Furthermore, it shows approximate accumulated
power consumption and approximate
accumulated power savings when using eco
mode daily, weekly, and monthly. You can track
power savings by using eco mode
continuously.To access this utility, click Start ->
All Programs -> TOSHIBA -> Utilities -> eco
Utility.
TOSHIBA The plug-in lets you upconverts wmv and mp4
Resolution+ Plug-in videos on Windows Media Player.
For Windows Media For more information, please refer to the
Player TOSHIBA Resolution+ Plug-in for Windows
Media Player Help.
To access it, click Start -> All Programs ->
TOSHIBA -> TOSHIBA Resolution+ Plug-in for
Windows Media Player -> TOSHIBA
Resolution+ for Windows Media Player Help.

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TOSHIBA Bulletin Bulletin Board is a convenient place to pin things

Board to visually organize in a fun and creative way.
Simply drag and drop your favorite pictures, files
or notes to pin them on the Board. You can use it
to create thumbnail shortcuts, reminders, to-do
list and so on according to your personal style.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Bulletin Board.
TOSHIBA ReelTime This application is a graphical history/indexing
tool that enables you to view recently accessed
files in a fun and easy-to-use format. View and
scroll through your history of opened or imported
files via thumbnails in an intuitive user interface.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA ReelTime.
TOSHIBA Media This application allows you to control your music,
Controller pictures and videos by streaming content to any
compatible device in your home.
To access this utility, click Start -> All Programs
-> TOSHIBA -> TOSHIBA Media Controller ->
TOSHIBA Media Controller.
For more information, please refer to the
TOSHIBA Media Controller Help.
TOSHIBA Speech The TOSHIBA Speech System consists of a
System voice-composition application (text-to-speech)
that analyzes documents and reads them aloud,
and a speech-recognition application that
recognizes the words you speak into a
microphone. This allows you to control and
operate various Windows programs by voice
command rather than using the keyboard or a
mouse.
To access this utility, click Start -> All Programs
-> TOSHIBA -> Speech System.
For more information, please refer to the
TOSHIBA Speech System Help.

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Optional devices
Optional devices can expand the computer's capabilities and its versatility.
This section describes the connection or installation of the following
devices:

Cards/memory
■ Memory media slot
■ Secure Digital™ (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
■ Memory Stick (Memory Stick, Memory Stick PRO)
■ MultiMediaCard
■ Additional memory module

Peripheral devices
■ External monitor
■ HDMI device

Other
■ Security lock

Memory media slot

The computer is equipped with a Memory media slot that can
accommodate some kinds of memory media with various memory
capacities so that you can easily transfer data from devices, such as digital
cameras and Personal Digital Assistants.
■ Keep foreign objects out of the Memory media slot. Never allow metal
objects, such as screws, staples and paper clips, to enter the computer
or Keyboard. Foreign metal objects can create a short circuit, which
can cause computer damage and fire, possibly resulting in serious
injury.
■ Memory Stick Duo is not compatible with the Memory media slot. Do
not insert Memory Stick Duo into the slot or you may not be able to
remove it. Data may be lost or damaged if you use any memory media
other than those supported.

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■ This Memory media slot supports the following memory media.

■ Secure Digital (SD) Card (SD memory card, SDHC memory card,
SDXC memory card, miniSD Card, microSD Card)
■ Memory Stick (Memory Stick, Memory Stick PRO)
■ MultiMediaCard (MMC™)
■ Please note that an adaptor is required to use miniSD/microSD Card.
■ Please note that not all memory media have been tested and verified to
work correctly. Therefore, it is not possible to guarantee that all
memory media will operate properly.
■ The slot does not support Magic Gate functions.

Secure Digital (SD) Card microSD card adaptor and microSD card

Memory Stick MultiMediaCard

(MMC)
Figure 3-1 Examples of memory media

Memory media
This section provides the important safety precautions in order to handle
your memory media.

Points to note about the SD/SDHC/SDXC memory card

SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music
Initiative), which is a technology adopted to prevent unlawful copy or
playback of digital music. For this reason, you cannot copy or playback
protected material on another computer or other device, and you may not
reproduce any copyrighted material except for your personal enjoyment.
Below is a simple explanation for distinguishing SD memory cards from
SDHC and SDXC memory cards.
■ SD, SDHC and SDXC memory cards appear the same externally.
However, the logo on SD, SDHC and SDXC memory cards is different,
so pay careful attention to the logo when purchasing.

■ The SD memory card logo is ( ).

■ The SDHC memory card logo is ( ).

■ The SDXC memory card logo is ( ).

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■ The maximum capacity of SD memory cards is 2GB. The maximum

capacity of SDHC memory cards is 32GB. The maximum capacity of
SDXC memory cards is 64GB.
Card Type Capacities
SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB,
512MB, 1GB, 2GB
SDHC 4GB, 8GB, 16GB, 32GB
SDXC 64GB

Memory media format

New media cards are formatted according to specific standards. If you wish
to reformat a media card, be sure to do so with a device that uses media
cards.

Formatting an SD/SDHC/SDXC memory card

SD/SDHC/SDXC memory cards are sold already formatted in conformity to
specific standards. If you reformat an SD/SDHC/SDXC memory card, be
sure to reformat it with a device such as digital camera or digital audio
player that uses the SD/SDHC/SDXC memory cards, not with the format
command provided within Windows.
Should you need to format all areas of the memory card, including the
protected area, you will need to obtain an appropriate application that
applies the copy protection system.

Media care
Observe the following precautions when handling the card.

Card care
■ Do not twist or bend cards.
■ Do not expose cards to liquids or store in humid areas or lay media
close to containers of liquid.
■ Do not touch the metal part of a card or expose it to liquids or let it get
dirty.
■ After using card, return it to its case.
■ The card is designed so that it can be inserted only one way. Do not try
to force the card into the slot.
■ Do not leave a card partially inserted in the slot. Press the card until you
hear it click into place.

Memory card care

■ Set the write-protect switch to the lock position, if you do not want to
record data.

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■ Memory cards have a limited lifespan, so it is important to backup

important data.
■ Do not write to a card if the battery power is low. Low power could affect
writing accuracy.
■ Do not remove a card while read/write is in progress.
For more details on using memory cards, see manuals accompanying the
cards.

About the write-protect

The following memory media have a function for protect.
■ SD Card (SD memory card, SDHC memory card, SDXC memory card)
■ Memory Stick (Memory Stick, Memory Stick PRO)
■ MultiMediaCard (MMC)
Set the write-protect switch to the lock position, if you do not want to record
data.

Inserting a memory media

The following instructions apply to all types of supported media devices. To
insert a memory media, follow the steps as detailed below:
1. Turn the memory media so that the contacts (metal areas) are face
down.
2. Insert the memory media into the Memory media slot on the front of the
computer.
3. Press the memory media gently to ensure a firm connection is made.

1. Memory media slot 2. Memory media

Figure 3-2 Inserting a memory media

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■ Make sure memory media is oriented properly before you insert it. If
you insert the media in wrong direction, you may not be able to remove
it.
■ When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
■ Do not turn the computer off or switch to Sleep Mode or Hibernation
Mode while files are being copied - doing so may cause data to be lost.

Removing a memory media

The following instructions apply to all types of supported media devices. To
remove a memory media, follow the steps as detailed below:
1. Open the Safely Remove Hardware and Eject Media icon on the
Windows Taskbar.
2. Point to memory media and click the left Touch Pad control button.
3. Grasp the media and remove it.

1. Memory media slot 2. Memory media

Figure 3-3 Removing memory media

■ Make sure the Memory media slot indicator is off before you remove
the memory media or turn off the computer’s power. If you remove the
memory media or turn off the power while the computer is accessing
the memory media, you may lose data or damage the media.
■ Do not remove the memory media while the computer is in Sleep or
Hibernation Mode. The computer could become unstable or data in the
memory media could be lost.
■ Do not remove only the miniSD/microSD Card while leaving the
adaptor in the Memory media slot.

Additional memory module

You can install additional memory into the computer in order to increase the
amount of system memory that is available. This section describes how to
install and remove optional memory modules.

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■ You should place a mat beneath the computer in order to prevent the
computer's lid from becoming scratched or damaged when you are
installing/replacing the memory module. In this instance you should
avoid mats that are made of materials that hold or generate static
electricity.
■ When installing or removing a memory module, you must ensure that
you do not touch any other internal areas of the computer.
■ Insert the two memory modules into Slot A and Slot B respectively. The
computer will operate in dual channel mode.
You can access the inserted memory modules efficiently in dual
channel.
■ Use a point size 0 Phillips screwdriver to remove and fasten the screws
- the use of an incorrect screwdriver can damage the screw heads.

■ Use only memory modules approved by TOSHIBA.

■ Do not try to install or remove a memory module under the following
conditions.
a. The computer is turned on.
b. The computer was shut down in either Sleep or Hibernation Mode.
c. Wake-up on LAN is enabled.
d. The wireless communication function is on.
■ Be careful not to let screws or other foreign matter fall into the
computer. It could cause malfunction or electric shock.
■ Additional memory module is a precision electronic component that
may be fatally damaged by static electricity. Since the human body can
carry static electricity, it is important that you discharge yourself before
touching or installing any additional memory modules. To discharge
your body’s static electricity, simply touch any metal close to you with
bare hands.

Installing a memory module

To install a memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer to
the Turning off the power section in Chapter 1, Getting Started if
required).
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 6, Power and Power-Up
Modes, if required).
5. Loosen the screws securing the memory module cover in place - please
note that those screws are attached to the cover in order to prevent
them from being lost.

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Use a point size 0 Phillips screwdriver.

6. Slide your fingernail or a thin object under the cover and lift it off.

2 1

1. Memory module cover 2. Screws

Figure 3-4 Removing the memory module cover

7. Align the notch of the memory module with that of the memory slot and
gently insert the module into the slot at about a 45 degree angle before
holding it down until the latches on either side snap into place.

3
1

1. Notch 3. Slot B
2. Slot A
Figure 3-5 Seating the memory module

■ Never allow metal objects, such as screws, staples and paper clips, to
enter the computer. Foreign metal objects can create a short circuit,
which can cause computer damage and fire, possibly resulting in
serious injury.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.

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 Hardware, Utilities and Options

■ The slot A is reserved for the first memory module. Use the slot B for
expanded memory. If only one module is installed, use the slot A.
■ Align the grooves along the edges of the memory module with the
locking tabs on the connector and insert the module into the connector
firmly - if you find it difficult to install the memory module, gently prise
the locking tabs outwards using the tip of your finger.
Please also ensure that you hold the memory module along its left and
right hand edges - the edges with the grooves in.

8. Seat the memory module cover in place and secure it with the screws.
Take care to ensure that the memory module cover is firmly closed.

2 1

1. Memory module cover 2. Screws

Figure 3-6 Seating the memory module cover

9. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
10. Turn your computer over.
11. Turn the computer on and make sure the added memory is recognized -
to confirmed it, Start -> Control Panel -> System and Security ->
System icon.

Removing a memory module

To remove the memory module, follow the steps as detailed below:
1. Shut down the computer - make sure the Power indicator is off (refer to
the Turning off the power section in Chapter 1, Getting Started if
required).
2. Remove the AC adaptor and all cables and peripherals connected to
the computer.
3. Close the display panel.
4. Turn the computer upside down and remove the battery pack (refer to
Replacing the battery pack section in Chapter 6, Power and Power-Up
Modes, if required).

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 Hardware, Utilities and Options

5. Loosen the screws securing the memory module cover in place - please
note that those screws are attached to the cover in order to prevent
them from being lost.
6. Slide your fingernail or a thin object under the cover and lift it off.
7. Push the latches away from the module in order to release it - a spring
will force one end of the module up at an angle.
8. Grasp the module by its edges and remove it from the computer.
■ If you use the computer for a long time, the memory modules and the
circuits locating close to the memory modules will become hot. In this
case, let them cool to room temperature before you replace them. Or
you will get burnt if you touch any of them.
■ Do not touch the connectors on the memory module or on the
computer. Debris on the connectors may cause memory access
problems.

1. Latches
Figure 3-7 Removing the memory module

9. Seat the memory module cover in place and secure it with the screws.
Take care to ensure that the memory module cover is firmly closed.

10. Install the battery pack - refer to Replacing the battery pack section in
Chapter 6, Power and Power-Up Modes, if required.
11. Turn your computer over.

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 Hardware, Utilities and Options

External monitor
An external analog monitor can be connected to the external monitor port
on the computer. To connect a monitor, follow the steps as detailed below:

Connecting the monitor cable

1. Turn the computer's power off.
2. Connect the monitor cable to the external monitor port.

1. External monitor port 2. Monitor cable

Figure 3-8 Connecting the monitor cable to the external monitor port

3. Turn the external monitor's power on.

4. Turn the computer's power on.
When you turn on the power, the computer will automatically recognize the
monitor and determine whether it is a color or monochrome device. In the
event that you find that there are issues getting an image displayed on the
correct monitor, you should consider using the FN + F5 hot key to change
the display settings (if you then disconnect the external monitor before you
turn the computer's power off, be sure to press FN + F5 hot key again to
switch to the internal display).
Please refer to Chapter 5, The Keyboard, for further details on using hot
keys to change the display setting.
Do not disconnect the external monitor while in Sleep or Hibernation Mode.
Turn off the computer before disconnecting the external monitor.

When displaying desktop at external analog monitor, desktop is sometimes

displayed on the center of the monitor with black bars around desktop (with
small size).
At that time, please read the manual of the monitor and set the display
mode which is supporting at the monitor. Then it will be displayed with
suitable size with correct aspect ratio.

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 Hardware, Utilities and Options

HDMI Devices
An HDMI monitor can be connected to the HDMI out port on the computer.
To connect monitor, follow the steps as detailed below:
As the port operation of all HDMI (High-Definition Multimedia Interface)
monitors have not been confirmed, some HDMI monitors may not function
properly.

Connecting the HDMI out port

1. Plug one end of the HDMI cable into the HDMI in port of the HDMI
device.
2. Plug the other end of the HDMI cable into the HDMI out port on your
computer.

1. HDMI out port 2. HDMI cable

Figure 3-9 Connecting the HDMI out port

When connecting or disconnecting an HDMI device to or from the

computer, only do so when the computer is turned on or when the
computer is completely turned off. Do not do so when the computer is in
Sleep Mode or Hibernation Mode.

■ When you connect a television or external monitor to the HDMI port

and the display output device is set to HDMI.
When you unplug the HDMI cable and re-plug it in please wait at least
5 seconds before you replug the HDMI cable again.
■ When you connect a television or external monitor to the HDMI port
and you connect the television, external monitor or external sound
device to another port.
When you change the display output or Unplug/re-plug the HDMI
cable.
The sound output device and the display output device maybe changed
automatically by the system.

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 Hardware, Utilities and Options

Settings for display video on HDMI

To view video on the HDMI device, be sure to configure the following
settings otherwise you may find that nothing is displayed.
■ Be sure to use the FN + F5 HotKey to select the display device before
starting to play video. Do not change the display device while playing
video.
■ Do not change the display device under the following conditions.
■ While data is being read or written.
■ While communication is being carried out.

Select HD Format
To select the display mode, follow the steps as detailed below:
1. Click Start and click Control Panel.
2. Click Appearance and Personalization.
3. Click Display.
4. Click Change display settings.
5. Click Advanced settings.
6. Click List All Modes.
7. Select the one of the below selection at "List All Modes".

Display mode at "List All Modes" HD Format

1920 by 1080, True Color (32bit), 60Herts 1080p
1920 by 1080, True Color (32bit), 30Herts 1080i
(Interlaced)
1280 by 720, True Color (32bit), 60Herts 720p
720 by 576, True Color (32bit), 50Herts 576p
720 by 480, True Color (32bit), 60Herts 480p

The above display mode is a typical HDMI display mode. The selectable
display modes will vary for different HDMI monitors.

HDMI 1.4 3D Video

Only some models are supported with "NVDIA HDMI 1.4 3D Video" feature.
When a television is connected to HDMI port and the television is
supporting 3D feature, the NVDIA HDMI 1.4 3D Video feature may be
enabled through the following procedure.
Before setting up the HDMI 1.4 3D Video feature, please ensure the
Internet setup is completed in order to receive notifications via the Internet.

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 Hardware, Utilities and Options

As not all 3D televisions’ port operations have been fully tested yet, HDMI
1.4 3D Video may not be functional on some 3D television models.
Follow the steps as detailed below to setup HDMI 1.4 3D Video and don't
execute other operation while running 3D Vision Setup.

1. Connect to a television which supports 3D.

2. Press FN+F5 to set display device to "HDMI device only".
3. Click Start -> All Programs -> NVIDIA Corporation -> 3D Vision ->
Enable 3D Vision.
4. "Setup HDMI1.4 3D Video" screen will appear (When the "Set up
NVIDIA 3D Vision" screen displays, HDMI 1.4 3D Video feature is not
supported on your television. Click "Exit" and finish setup).
5. Click the Next button.
6. "Turn on your glasses" screen will appear. Turn on your glasses and
click the Next button.
7. When the "Test your hardware setup" screen appears, put on your
glasses, close your eyes alternately and select the image you see.
8. Click the Next button (When "Hardware test failed" screen appears,
your television does not support HDMI 1.4 3D Video feature. Click "Exit"
and finish setup).
9. When "Verify your ability to view stereoscopic 3D Content" screen
appears, put on your glasses and select the image you see.
10. Click Health and Safety Information, and Internet Explorer will be
launched and displays "Health and Safety Information". Please read it
carefully.
11. Select "GeForce 3D Vision Setup Wizard" from the task bar after
reading the information.
12. Select the "I have read and understand the ’Health and Safety
Information’" check box.
13. Click the Next button.
14. Click the Finish button.
HDMI 1.4 3D Video feature is only supported at two resolutions: 1920x1080
24Hz and 1280x720 60Hz.
The resolution can be reconfigured by the following procedure:
1. Click Start -> Control Panel -> Hardware and Sound -> NVIDIA
Control Panel.
2. Click Change resolution from Select a Task....
3. Choose below resolutions from "Resolution":
HD 3D: 720p, 1280 x 720
4. Click the Apply button.
You are now ready to watch 3D video on your 3D TV.
Do not choose this 3D resolution setting when you watch 2D DVD/Blu-
ray™ video.

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 Hardware, Utilities and Options

Security lock
A security locks enable you to anchor your computer a desk or other heavy
object in order to help prevent unauthorized removal or theft. The computer
has a security lock slot on its left side into which you can attach one end of
the security cable, while the other end attaches to a desk or similar object.
The methods used for attaching security cables differ from product to
product. Please refer to the instructions for the product you are using for
more information.

Connecting the security lock

In order to connect a security cable to the computer, follow the steps as
detailed below:
1. Turn the computer so its left side faces you.
2. Align the security cable with the lock slot and secure it in place.

1. Security lock slot

Figure 3-10 Security lock

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 Hardware, Utilities and Options

Optional accessories
You are able to add a number of options and accessories in order to make
your computer even more powerful and convenient to use. For reference,
the following list details some of the items that are available from your
reseller or TOSHIBA dealer:

DDR3-1066/1333 A 1 GB, 2 GB or 4 GB memory module (DDR3-

Memory Kit 1066/1333) can easily be installed in the
computer.
Universal AC If you frequently use your computer at more than
Adaptor one site, it may be convenient to purchase an
additional AC adaptor to be kept at each site in
order to remove the need to always carry the
adaptor with you.
Battery Pack An additional battery pack can be purchased for
use as either a spare or replacement. Please
refer to Chapter 6, Power and Power-Up Modes
for further information.
High Capacity An additional battery pack can be purchased for
Battery Pack use as either a spare or replacement.

User’s Manual 3-29

 Chapter 4

Operating Basics

This chapter describes the basic operations of your computer, highlights

the precautions that should be taken when using it.

Using the Touch Pad

To use the Touch Pad, simply touch and move your fingertip across it in the
direction you want the on-screen pointer to go.

3 1

1. Touch Pad 3. Touch Pad ON/OFF button

2. Touch Pad control buttons
Figure 4-1 Touch Pad and Touch Pad control buttons

Pressing the Touch Pad ON/OFF button enables or disables the Touch Pad
function.
The two buttons below the Touch Pad are used like the buttons on a
standard mouse - press the left button to select a menu item or to
manipulate text or graphics designated by the pointer, and press the right
button to display a menu or other function depending on the software you
are using.

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 Operating Basics

You can also tap the Touch Pad to perform functions similar to those of the
left button on a standard mouse.
Click: Tap once
Double-click: Tap twice
Drag and drop: Tap to select the item(s) you want to move, leave your
finger on the Touch Pad after the second tap and then move the item(s)
to their new destination.

Web Camera
Some models are equipped with a Web Camera.
Web Camera is a device that allows you to record video or take
photographs with your computer. You can use it for video chatting or video
conferences using a communication tool such as Windows Live
Messenger. TOSHIBA Web Camera Application will help you to add
various video effects to your video or photograph.
Enables the transmission of video and use of video chat via the internet
using specialized applications.
The effective pixel count for this web camera is 0.3 million (maximum
photograph size: 640x480 pixels) or 1.3 million (maximum photograph
size: 1280x1024 pixels).
Please refer to the Web Camera Application Online Help for details.

2
1
3

1. Web Camera 3. Microphone

2. Web Camera LED
Figure 4-2 Web Camera

■ Do not point the web camera directly at the sun.

■ Do not touch or press strongly on the web camera lens. Doing so may
reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other
soft cloth to clean the lens if it becomes dirty.
■ Setting the [Size] to more than "800x600" will cause a larger amount of
data to be written to the hard disk drive and may interfere with smooth
recording.
■ When recording in dimly lit environments, select "Night Mode" which
allows for brighter images with less noise.

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 Operating Basics

Using the TOSHIBA Face Recognition

TOSHIBA Face Recognition uses a face verification library to verify the
face data of users when they log in to Windows. The user can thus avoid
having to enter a password or the like, which makes the login process
easier.
■ TOSHIBA Face Recognition does not guarantee the correct
identification of a user. Changes to the likeness of a registrant, such as
hair style changes, wearing a cap, or wearing glasses may effect the
recognition rates when such changes occur after the registrant had
registered.
■ TOSHIBA Face Recognition may incorrectly recognize faces that are
similar to a registrant.
■ For high security purposes, TOSHIBA Face Recognition is not a
suitable substitute for Windows passwords. When security is a high
priority, use your established Windows passwords to log in.
■ Bright background light and/or shadows may prevent a registrant from
being recognized correctly. In that case, log in using your Windows
password. If recognition of a registrant fails repeatedly, refer to your
computer documentation to learn ways to improve recognition
performance.
■ TOSHIBA Face Recognition records face data in a log when face
recognition fails. When transferring ownership or disposing of your
computer, please uninstall the application or delete all the logs created
by the application. For details on how to do this, see help file.
■ TOSHIBA Face Recognition can be used only in Windows 7.

Disclaimer
TOSHIBA does not guarantee that the face recognition utility technology
will be completely secure or error-free. TOSHIBA does not guarantee that
the face recognition utility will accurately screen out unauthorized users at
all times. TOSHIBA is not liable for any failure or damage that might arise
out of the use of the face recognition software or utility.
TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE
STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE
OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY
THEREOF.

How to register the Face Recognition Data

Take a picture for facial verification purposes, and register the data needed
when you log in. To register the data needed when you log in, follow the
steps as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> Face Recognition.

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 Operating Basics

■ The Registration screen is displayed for a logged-in user whose

face has not been registered.
■ The Management screen is displayed for a logged-in user whose
face has already been registered.
2. Click Run as administrator in lower left of the Management screen,
and then click the Register button. The Registration screen is
displayed.
■ If you wish to practice, click on the Next button in the Registration
screen.
■ If you do not wish to practice, click on the Skip button in the
Registration screen.
3. Click the Next button to start the guide. Please follow the guide to
practice.
■ Click the Back button to practice the guide once more.
4. Click the Next button to start image-capturing process.
Adjust the position of your face so that it fits within the face-shaped
frame.
5. Once your face has been positioned properly, the recording will
commence.
Start moving your neck very slightly to the left and right, and then move
your neck up and down.
6. Registration will end after you have repeatedly moved your neck left,
right, up and down.
When the register succeeds, below message will be displayed on the
screen:
"Registration successful. Now we’ll do the
verification test. Click the Next button."
Click the Next button to perform the verification test.
7. Perform the verification test. Face the screen as you do when you
register.
■ If verification fails, click the Back button and re-register. Please refer
to step 6 from step 4.
8. If verification is successful, click the Next button and register an
account.
9. Register the account.
Fill in all the fields.
10. The Management screen is displayed.
The registered account name will be displayed. Clicking on it will cause
the captured image of your face to be displayed on the left.

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 Operating Basics

How to Delete the Face Recognition Data

Delete image data, account information, and personal record data created
during registration. To delete the Face Recognition Data, follow the steps
as described below:
1. To launch this utility, click Start -> All Programs -> TOSHIBA ->
Utilities -> Face Recognition.
The Management screen is displayed.
2. Select a user which is displayed in the Management screen.
3. Click the Delete button. "You are about to delete the user
data. Would you like to continue?" will be displayed on the
screen.
■ If you do not want the data to be deleted, click the No button and
you will then be returned to the Management screen.
■ Clicking on the Yes button will remove the selected user from the
Management screen.

How to launch the help file

For further information on this utility, please refer to help file.
1. To launch the help file, click the Help button in the Management
screen.

Windows Logon via TOSHIBA Face Recognition

This section explains how to login to Windows with TOSHIBA Face
Recognition. Two authentication modes are provided.
■ 1:N Mode Login screen: If the face authentication tile is selected by
default, you can log in without using the keyboard or mouse.
■ 1:1 Mode Login screen: This mode is essentially the same as AUTO
mode, but the Select Account screen will appear before the Display
Captured Image screen, and you will need to select the user account
to be authenticated in order to start the authentication process.

1:N Mode Login screen

1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition ( ).
4. "Please face the camera" will be displayed.
5. Verification will be performed. If the authentication is successful, the
image data taken in step 4 will be faded in and placed over one another.
■ If an error occurs during authentication, you will be returned to the
Select Tiles screen.
6. The Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.

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 Operating Basics

1:1 Mode Login screen

1. Turn on the computer.
2. The Select Tiles screen will be displayed.
3. Select Start face recognition ( ).
4. The Select Account screen will be displayed.
5. Select the account, and click the arrow button.
6. "Please face the camera" will be displayed.
7. Verification will be performed. If the authentication is successful, the
image data taken in step 6 will be faded in and placed over one another.
■ If an error occurs during authentication, you will be returned to the
Select Tiles screen.
8. The Windows Welcome screen will be displayed, and will be logged in
automatically to Windows.
■ If authentication was successful, but an authentication error
subsequently occurred during the login to Windows, you will be
asked to provide your account information.

Using optical disc drives

The full-size drive provides high-performance execution of CD/DVD/Blu-ray
Disc™-based programs. You can run either 12 cm (4.72") or 8 cm (3.15")
CD/DVD/Blu-ray™ discs without an adaptor. A Serial ATA interface
controller is used for CD/DVD/Blu-ray Disc™ operation. When the
computer is accessing a CD/DVD/Blu-ray Disc™, an indicator on the drive
glows.
Use the DVD playback application to view DVD-Video discs.

For precautions on writing to CD/DVD/Blu-ray™ discs, refer to the

Important message section.

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 Operating Basics

Loading discs
To load a disc, follow the steps as detailed below:
1. When the computer’s power is on, press the eject button to open
the disc tray slightly.
2. Grasp the disc tray gently and pull until it is fully opened.

1. Eject button 2. Disc tray

Figure 4-3 Pressing the eject button and pulling the disc tray open

3. Lay the disc, label side up, in the disc tray.

1. Laser lens
Figure 4-4 Inserting a disc

When the disc tray is fully opened, the edge of the computer will extend
slightly over the disc tray. Therefore, you will need to turn the disc at an
angle when you place it in the disc tray. After seating the disc, however,
make sure it lies flat.

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 Operating Basics

■ Do not touch the laser lens or any portion of its surrounding casing as
this could cause misalignment.
■ Prevent foreign objects from entering the drive. Check the surface of
the disc tray, especially the area behind the front edge of the disc tray,
to make sure there are no such objects before closing the drive.

4. Press gently at the center of the disc until you feel it click into place. The
disc should lie below the top of the spindle, flush with the spindle base.
5. Push the center of the disc tray to close it. Press gently until it locks into
place.
If the disc is not seated properly when the disc tray is closed, the disc
might be damaged. Also, the disc tray might not open fully when you press
the eject button.

Figure 4-5 Closing the disc tray

Removing discs
To remove the disc, follow the steps as detailed below:
Do not press the eject button while the computer is accessing the media
drive. Wait for the optical disc drive indicator to go out before you open the
disc tray. Also, if the disc is spinning when you open the disc tray, wait for it
to stop before you remove it.

1. To pop the disc tray partially open, press the eject button. Gently pull
the disc tray out until it is fully opened.
When the disc tray pops open slightly, wait a moment to make sure the
disc has stopped spinning before pulling the disc tray fully open.

2. The disc extends slightly over the sides of the disc tray so you can
grasp it. Gently lift out the disc.

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 Operating Basics

Figure 4-6 Removing a disc

3. Push the center of the disc tray to close it. Press gently until it locks into
place.

How to remove discs when the disc tray will not open
Pressing the eject button will not open the disc tray when the computer
power is off. If the power is off, you can open the disc tray by inserting a
slender object (about 15 mm) such as a straightened paper clip into the
eject hole near the eject button.

Diameter 1mm

1. Eject hole
Figure 4-7 Manual release with the eject hole

Turn off the power before you use the eject hole. If the disc is spinning
when you open the disc tray, the disc could fly off the spindle and cause
injury.

Writing CD/DVD/Blu-ray™ discs

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 Operating Basics

■ Some models in this series are equipped with a Blu-ray™ Writer drive
which can write CD/DVD/Blu-ray™ discs.
■ Some models in this series are equipped with a DVD Super Multi/Blu-
ray™ Combo drive which can write CD/DVDs.

You can use the Blu-ray™ Writer drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW, DVD-RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE
(Dual Layer) discs.
You can use the Blu-ray™ Combo drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM discs.
You can use the DVD Super Multi drive to write data to either CD-R, CD-
RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW or DVD-RAM discs.
TOSHIBA Disc Creator and Corel Digital Studio are provided as writing
software with this computer.
Corel Digital Studio can be used to write files in video format. TOSHIBA
Disc Creator can be used to write data.
■ Please refer to the Writable discs, Chapter 2 for details about the types
of writable CD/DVD/Blu-ray™ discs that can be supported by this
computer.
■ CD-R/RW media cannot be accessed using the burn cd/dvd option in
Media Center.
■ To write data to CD-R/RW media, use the TOSHIBA Disc Creator
feature that is installed on your computer.

When writing information to media using an optical drive, you should

always ensure that you connect the AC adaptor to a live power socket. It is
possible that, if data is written while powered by the battery pack, the write
process may sometimes fail due to low battery power - in these instances
data loss may occur.

Important message
Before you write or rewrite to any of the media supported by the DVD
Super Multi drive or Blu-ray™ Writer drive/Blu-ray™ Combo drive, please
read and follow all of the setup and operating instructions in this section. If
you fail to do so, you may find that the DVD Super Multi drive or Blu-ray™
Writer drive/Blu-ray™ Combo drive may not function properly, and you may
fail to write or rewrite information successfully - this may cause you to either
lose data or incur other damage to the drive or media.

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 Operating Basics

Disclaimer
TOSHIBA does not bear responsibility for the following:
■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM, BD-R, BD-R
(Dual Layer), BD-RE or BD-RE (Dual Layer) disc that may be caused
by writing or rewriting with this product.
■ Any change or loss of the recorded contents of CD-R, CD-RW, DVD-R,
DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer),
DVD+RW, DVD-RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE
(Dual Layer) media that may be caused by writing or rewriting with this
product, or for any business profit loss or business interruption that may
be caused by the change or loss of the recorded contents.
■ Damage that may be caused by using third party equipment or
software.
Given the technological limitations of current optical disc writing drives, you
may experience unexpected writing or rewriting errors due to disc quality or
problems with hardware devices. In view of this, it is good practice to make
two or more copies of important data, in case of any undesired change or
loss of the recorded contents.

Before writing or rewriting with the Blu-ray™ Writer drive

■ Based on TOSHIBA's limited compatibility testing, we suggest the
following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-
RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE (Dual Layer) media,
however, it must be noted that disc quality can affect write or rewrite
success rates. Please also be aware that in no event does TOSHIBA
guarantee the operation, quality or performance of any disc.

CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
Hitachi Maxell, Ltd.

CD-RW: (Multi-Speed and High-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.

CD-RW: (Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.

DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 4x, 8x and 16x speed media)

DVD-R (Dual Layer):

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

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 Operating Basics

DVD-R for Labelflash:

FUJIFILM CORPORATION (for 16x speed media)

DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD+R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)
DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)

DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell, Ltd. (for 3x and 5x speed media)

BD-R:
Panasonic Corporation

BD-R (Dual Layer):

Panasonic Corporation

BD-RE:
Panasonic Corporation

BD-RE (Dual Layer):

Panasonic Corporation

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 Operating Basics

Before writing or rewriting with the Blu-ray™ Combo drive/DVD Super

Multi drive
■ Based on TOSHIBA's limited compatibility testing, we suggest the
following manufacturers of CD-R, CD-RW, DVD-R, DVD-R (Dual
Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-
RAM, media, however, it must be noted that disc quality can affect write
or rewrite success rates. Please also be aware that in no event does
TOSHIBA guarantee the operation, quality or performance of any disc.

CD-R:
TAIYO YUDEN CO., Ltd.
MITSUBISHI KAGAKU MEDIA CO., LTD.
Hitachi Maxell, Ltd.

CD-RW: (Multi-Speed and High-Speed)

MITSUBISHI KAGAKU MEDIA CO., LTD.

CD-RW: (Ultra-Speed)
MITSUBISHI KAGAKU MEDIA CO., LTD.

DVD-R:
DVD Specifications for Recordable Disc for General Version 2.0
TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 8x and 16x speed media)
Hitachi Maxell,Ltd. (for 8x and 16x speed media)

DVD-R (Dual Layer):

MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)

DVD-R for Labelflash:

FUJIFILM CORPORATION (for 16x speed media)

DVD+R:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed
media)
TAIYO YUDEN Co., Ltd. (for 8x and 16x speed media)
DVD+R (Double Layer):
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed
media)
DVD+R for Labelflash:
FUJIFILM CORPORATION (for 16x speed media)

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 Operating Basics

DVD-RW:
DVD Specifications for Recordable Disc for Version 1.1 or version
1.2
Victor Company of Japan, Ltd. (JVC) (for 4x and 6x speed media)
MITSUBISHI KAGAKU MEDIA CO.,LTD. (for 4x and 6x speed media)

DVD+RW:
MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media)
DVD-RAM:
DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1
or Version 2.2
Panasonic Corporation (for 3x and 5x speed media)
Hitachi Maxell, Ltd. (for 3x and 5x speed media)

■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double
Layer) discs may be unreadable.
■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
■ Disc created in DVD-R (Dual Layer) format4 (Layer Jump Recording)
cannot be read.

■ If the disc is poor in quality, or is dirty or damaged, writing or rewriting

errors may be noted - ensure that you check all discs for dirt or damage
before you use them.
■ The actual number of rewrites to CD-RW, DVD-RW, DVD+RW, DVD-
RAM or BD-RE media will be affected by the quality of the disc itself and
the way in which it is used.
■ There are two types of DVD-R media available, authoring discs and
general use discs. Do not attempt to use authoring discs as only
general use discs can be written to by a computer drive.
■ You can use both DVD-RAM discs that can be removed from a cartridge
and DVD-RAM discs designed without a cartridge.
■ You may find that other computer DVD-ROM drives or other DVD
players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW discs.
■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or
DVD+R (Double Layer) discs cannot be deleted either in whole or in
part.
■ Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM
disc cannot be recovered. You must check the content of the disc
carefully before you delete it, taking care that, if multiple drives that can
write data to discs are connected, you do not delete data from the
wrong one.

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 Operating Basics

■ In writing to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R

(Double Layer), DVD+RW or DVD-RAM media, some space is required
for file management, so you may not be able to write to the full capacity
of the disc.
■ Since the disc is based on the DVD standard, it might be filled with
dummy data if the written data is less than about 1GB. Therefore, in
these circumstance, even if you write only a small amount of data, it
might take additional time to fill in the dummy data.
■ When multiple drives that can write data to discs are connected, be
sure that you do not write to or delete data from the wrong drive.
■ Be sure to connect the AC adaptor to the computer before you write or
rewrite any information.
■ Before you enter either Sleep Mode or Hibernation Mode, take care to
ensure that any DVD-RAM writing has been completed. In this instance,
writing is finished if you can eject the DVD-RAM media.
■ Be sure to close all other software programs except for the writing
software itself.
■ Do not run software such as a screen saver which can put a heavy load
on the processor.
■ Operate the computer at its full power settings - do not use any power-
saving features.
■ Do not write information while virus checking software is running,
instead wait for it to finish, then disable the virus protection applications,
including any software that checks files automatically in the
background.
■ Do not use any hard disk utilities, including those that are intended to
enhance hard disk drive access speeds, as they may cause unstable
operation and damage data.
■ CD-RW (Ultra Speed +) media should not be used as data may be lost
or damaged.
■ You should always write from the computer's hard disk drive onto the
CD/DVD - do not try to write from shared devices such as a server or
any other network device.
■ Writing with software other than TOSHIBA Disc Creator has not been
confirmed, therefore operation with other software applications cannot
be guaranteed.

When writing or rewriting

Please observe the following points while you write or rewrite data to CD-R,
CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double
Layer), DVD+RW, DVD-RAM, BD-R, BD-R (Dual Layer), BD-RE or BD-RE
(Dual Layer) media:
■ Always copy data from the hard disk drive to the optical media - do not
use the cut-and-paste function as the original data will be lost if there is
a write error.
■ Do not perform any of the following actions:

User’s Manual 4-15

 Operating Basics

■ Change users in the Operating System.

■ Operate the computer for any other function, including such tasks as
using a mouse or Touch Pad, or closing/opening the display panel.
■ Start a communication application.
■ Apply impact or vibration to the computer.
■ Install, remove or connect external devices, including such items as
a SD/SDHC/SDXC memory card, miniSD/microSD Card, Memory
Stick/Memory Stick PRO, MultiMediaCard, USB device, external
monitor, or an optical digital device.
■ Use the audio/video control button to reproduce music or voice.
■ Open the optical disc drive.
■ Do not use shut down, log off, Sleep Mode or Hibernation Mode
functions while writing or rewriting.
■ Make sure that the write/rewrite operation is completed before going
into either Sleep Mode or Hibernation Mode (writing is completed if you
can remove an optical media on the DVD Super Multi drive or Blu-ray™
Writer drive/Blu-ray™ Combo drive).
■ If the media is of poor quality, or is dirty or damaged, writing or rewriting
errors may occur.
■ Set the computer on a level surface and avoid places subject to
vibration such as airplanes, trains or cars. In addition, do not use the
computer on an unstable surface such as a stand.
■ Keep mobile phones and other wireless communication devices away
from the computer.

TOSHIBA Disc Creator

Please be aware of the following limitations when you use the TOSHIBA
Disc Creator:
■ DVD-Video cannot be created using TOSHIBA Disc Creator.
■ DVD Audio cannot be created using TOSHIBA Disc Creator.
■ You cannot use TOSHIBA Disc Creator's "Audio CD" function to record
music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media.
■ Do not use the "Disc Backup" function of TOSHIBA Disc Creator in
order to copy DVD-Video or DVD-ROM material that has copyright
protection.
■ DVD-RAM discs cannot be backed up using the "Disc Backup" function
of TOSHIBA Disc Creator.
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD-R, DVD-
R (Dual Layer) or DVD-RW media using the "Disc Backup" function of
TOSHIBA Disc Creator.
■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R,
DVD+R (Double Layer) or DVD+RW media using the "Disc Backup"
function of TOSHIBA Disc Creator.

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 Operating Basics

■ You cannot back up DVD-ROM, DVD-Video, DVD-R, DVD-R (Dual

Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CD-
R or CD-RW media using the "Disc Backup" function of TOSHIBA Disc
Creator.
■ TOSHIBA Disc Creator cannot record in packet format.
■ You might not be able to use the "Disc Backup" function of TOSHIBA
Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW,
DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with
other software on a different optical media recorder.
■ If you add data to a DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R
(Double Layer) disc that you have already recorded to, you might not be
able to read the added data under some circumstances. For example, it
cannot be read under 16-bit operating systems, such as Windows 98SE
and Windows Me, while in Windows NT4 you will need Service Pack 6
or later, and in Windows 2000, you will need Service Pack 2. In addition
to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read
this added data regardless of the operating system.
■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs -
to achieve this you should use Windows Explorer or another similar
utility.
■ When you back up a DVD disc, be sure that the source drive supports
recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R
(Double Layer) or DVD+RW media - if this is not the case then the
source disc might not be backed up correctly.
■ When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R,
DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type
of disc.
■ You cannot partially delete any data written to a CD-RW, DVD-RW or
DVD+RW disc.

Data Verification
To verify that data has been written or rewritten correctly to a data CD/DVD
you should follow the steps below before you begin the write/rewrite
process:
1. Display the setting dialog box by one of the following two steps:
■ Click the Recording settings button ( ) for writing on the main
toolbar in the Data CD/DVD mode.
■ Select Settings for Each Mode -> Data CD/DVD in the Settings
menu.
2. Mark the Verify Written Data check box.
3. Select File Open or Full Compare mode.
4. Click the OK button.

How to learn more about TOSHIBA Disc Creator

Please refer to the Help files for additional TOSHIBA Disc Creator
information.

User’s Manual 4-17

 Operating Basics

When Using Corel Digital Studio for TOSHIBA

How to make a Labelflash DVD

Simplified steps for making a Labelflash DVD:
1. Insert a Labelflash disc in optical disc drive.
Set PRINTING SIDE for underside.

2. Click Start -> All Programs -> Corel Digital Studio for TOSHIBA
-> Corel Digital Studio for TOSHIBA -> Create.
3. Click Create Disc Label.
4. Click the General tab.
5. Choose optical disc drive for Printer. e.g.<E:>
6. Add and customize the look of your images and text.
7. Click Label Flash Setting and choose Draw Quality.
8. Click Print.

How to make a DVD-Video or a Blu-ray Disc™ Movie

Simplified steps for making a DVD-Video or a Blu-ray Disc™ movie from
adding video source:
1. Click Start -> All Programs -> Corel Digital Studio for TOSHIBA ->
Corel Digital Studio for TOSHIBA to launch Corel Digital Studio.
2. Insert a DVD-R, DVD+R, DVD-RW, DVD+RW, BD-R or BD-RE disc in
the optical disc drive.
3. Find a source video and drag it into Media Tray.
4. Click Burn -> Video Disc.
5. Select DVD or Blu-ray in Select disc.
6. Select DVD-Video or BDMV in Project format.
7. Input project name and select a style.
8. Click the Go to menu editing button.
9. Click the Burn button.

How to learn more about Corel Digital Studio

Please refer to the Help and Manual files for additional Corel Digital Studio
information.
To open the Corel Digital Studio Manual, press the F1 key when the Corel
Digital Studio is launched.

Important information for use

Note the following limitations when you write Video DVD or Blu-ray Disc™
Movie, file covert or playback files:
1. Editing digital video
■ Log in with Administrator rights to use Corel Digital Studio.

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 Operating Basics

■ Make sure that your computer is running on AC power when using

Corel Digital Studio.
■ Operate the computer at Full Power. Do not use power-saving
features.
■ While you are editing DVD, you can display preview. However, if
another application is running. The preview might not display
properly.
■ Corel Digital Studio cannot edit or play copy protected content.
■ Do not enter Sleep or Hibernation Mode while using Corel Digital
Studio.
■ Do not operate Corel Digital Studio immediately after turning on the
computer. Please wait until all Disc Drive activity has stopped.
■ CD recorder, DVD-Audio, mini DVD and Video CD functions are not
supported in this version.
■ While recording video to DVD, please close all other programs.
■ Do not run software like a screen saver because it can put a heavy
load on the CPU.
■ Do not support mp3 decode and encode.
2. Before recording the video to DVD or Blu-ray Disc™
■ When you record DVD disc or Blu-ray Disc™, please use only discs
recommended by the Drive manufacturer.
■ Do not set the working drive to a slow device like a USB1.1 hard
disk drive or it will fail to write DVD or Blu-ray Disc™.
■ Do not perform any of the following actions:
■ Operate the computer for any other function, including using a
mouse or Touch Pad, or closing/opening the display panel.
■ Bump or cause vibration to the computer.
■ Use the Mode control button and Audio/Video control button to
reproduce music or voice.
■ Open the DVD drive.
■ Install, remove or connect external devices, including the
following: SD/SDHC/SDXC memory card, USB device, external
display, optical digital devices.
■ Please verify your disc after recording important data.
■ DVD+R/+RW disc cannot be written in VR format.
■ Not support to output VCD and SVCD format.

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 Operating Basics

3. About recorded DVDs and Blu-ray™ discs

■ When playing your recorded DVD on your computer, please use the
TOSHIBA VIDEO PLAYER.
■ When playing your recorded Blu-ray Disc™ on your computer,
please use the WinDVD BD for TOSHIBA.
■ If you use an over-used rewritable disc, the full formatting might be
locked. Please use a brand new disc.
■ Some DVD-ROM drives for personal computers or other DVD
players may not be able to read DVD-R/+R/-RW/+RW/-RAM discs.
■ Some Blu-ray™ Writer drives/Blu-ray™ Combo drives for personal
computers or other Blu-ray Disc™ players may not be able to read
BD-R/RE discs.

TOSHIBA VIDEO PLAYER

Please be aware of the following limitations when you use the TOSHIBA
VIDEO PLAYER:

Notes on use
■ "TOSHIBA VIDEO PLAYER" software is supported for playback of
DVD-Video and DVD-VR.
■ Frame dropping, audio skipping or out of synch audio and video may
occur during playback of some DVD-Video titles.
■ Close all other applications when using the “TOSHIBA VIDEO
PLAYER”. Do not open any other applications or carry out any other
operations during DVD-Video playback. Playback may stop or not
function properly in some situations.
■ Unfinalized DVDs created on home DVD recorders may not be playable
on the computer.
■ Use DVD-Video discs with a region code which is either "the same as
the factory default setting" or "ALL".
■ Do not playback DVD discs Video while watching or recording television
programs using other applications. Doing so may cause DVD-Video
playback or television program recording errors. In addition, if pre-
scheduled recording starts during DVD-Video playback it may cause
DVD-Video playback or television program recording errors. Please
view DVD-Video during times when there is no recording pre-
scheduled.
■ The resume function cannot be used with some discs on the "TOSHIBA
VIDEO PLAYER".
■ It is recommended the AC adaptor be connected when playing DVD-
Video. Power saving features may interfere with smooth playback.
When playing DVD-Video using battery power, set the Power Options to
"Balance".

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 Operating Basics

■ Screen savers will not display while playing a movie in the "TOSHIBA
VIDEO PLAYER". The computer will also not go into Sleep Mode,
Hibernation Mode or shutdown while using "TOSHIBA VIDEO
PLAYER".
■ Do not configure the Display automatic power off function to run while
the "TOSHIBA VIDEO PLAYER" is running.
■ Do not switch to Hibernation or Sleep Mode when running the
"TOSHIBA VIDEO PLAYER".
■ Do not lock the computer using the Windows logo ( ) + L keys or the
FN + F1 keys when running the "TOSHIBA VIDEO PLAYER".
■ Do not change Windows Users while "TOSHIBA VIDEO PLAYER" is
running.
■ The "TOSHIBA VIDEO PLAYER" does not have a parental control
function.
■ In order to protect copyrights, the Windows Print Screen function is
disabled when "TOSHIBA VIDEO PLAYER" is running.
■ (Print Screen functions are disabled even when running other
applications besides "TOSHIBA VIDEO PLAYER" and when "TOSHIBA
VIDEO PLAYER" is minimized.) Please close the "TOSHIBA VIDEO
PLAYER" to use the Print Screen function.
■ For some DVD-Video discs, using the control window to change the
audio track will also change the subtitle track.
■ Carry out the installation/uninstallation of the "TOSHIBA VIDEO
PLAYER" under a user account with administrator rights.
■ If you see the screen blinking while playing DVD with subtitle on at
Media Player, please use "TOSHIBA VIDEO PLAYER" or "Media
Center" to play DVD.

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 Operating Basics

Display Devices & Audio

■ "TOSHIBA VIDEO PLAYER" will only run when "Colors" is set to "True
color (32 bit)". Click Start -> Control Panel -> Appearance and
Personalization -> Display -> Adjust resolution, click "Advanced
settings", select "Monitor" tab, set "colors" to "True color (32 bit)".
■ If the DVD-Video image is not displayed on an external display or
television, stop the "TOSHIBA VIDEO PLAYER", and change the
screen resolution. To change the screen resolution, click Start ->
Control Panel -> Appearance and Personalization -> Display ->
Adjust resolution. However, video cannot be output to some external
displays and televisions due to output or playback conditions.
■ When viewing DVD-Video on an external display or TV, change the
display device before playing. DVD-Video cannot be displayed
simultaneously (in clone mode) on both the computer's display panel
and an external display.
■ Do not change the display device while running the "TOSHIBA VIDEO
PLAYER".
■ Do not change the screen resolution while running the "TOSHIBA
VIDEO PLAYER".

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 Operating Basics

3D playback feature
TOSHIBA VIDEO PLAYER has 3D playback function, which can playback
3D video content, and 2D home video content (DVD or video file) in 3D
using real-time 2Dto3D conversion.
■ Effect of 3D can be shown only on an external 3D devices connected
via an HDMI output. It cannot be shown on the internal display.
■ The 2Dto3D conversion function uses TOSHIBA's original algorithm to
apply a 3D effect to your own 2D videos. However, note that this
function does not provide the same video content as a video originally
provided in 3D, and does not create a new video in the 3D format but
only plays 2D videos in a 3D like mode.
■ The 2Dto3D conversion function is meant for the enjoyment of your own
2D home video and other 2D contents you created, in 3D according to
your personal preferences.
■ The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By
pressing the 2Dto3D conversion function button, you decide to activate
the 2Dto3D conversion function and therefore decide to watch your 2D
content in 3D. The “TOSHIBA VIDEO PLAYER” will not run the 2Dto3D
conversion function automatically. Please see the warnings in this
section as regard to potential copyright infringement and confirm you
have any necessary authorization.
■ The “TOSHIBA VIDEO PLAYER” is intended for playing DVD-Video,
DVD-VR and video files and for viewing 2D home video content in 3D.
The 3D playback of any video content not created by the user may
require the permission of third parties, where such content is protected
by copyright. The protection of intellectual property rights is essential for
Toshiba. In this respect, Toshiba underlines that the Player should not
be used in a manner infringing such rights. It is your responsibility to
ensure that you do not infringe any applicable intellectual property laws
when you decide to use the Player and, more specifically, the 2Dto3D
conversion function of the “TOSHIBA VIDEO PLAYER”.
■ Some functions are not functionable during 3D playback. In such cases,
any corresponding buttons will be disabled.
■ You may experience some time lag if you perform any of the following
operations when the “Video Display Window” is at full-screen size.
■ Bring up windows such as [Right-Click Menu], [Settings Window],
[Title/Chapter Search], [File Select] or [Error Message].
■ Operate on Windows
■ Operate on other applications
■ Please make sure AC adapter is used when playing with the enabled
3D playback feature.
■ 3D playback occurs only in full-screen size. When you enable 3D
playback, the “Video Display Window” automatically enlarges to
fullscreen size.
■ In order for 3D playback to work on external display/TV, you need a 3D
enabled display/TV that has an HDCP complaint HDMI port.
■ 3D video content can only be displayed on external display using HDMI

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 Operating Basics

1.4.
■ The 3D effect differs among individuals.
■ Viewing 3D playback may cause discomfort. In this case, please stop
viewing and consult your doctor.
■ Please consider if it is suitable or a need for time limit before allowing
your child to watch a 3D content.
■ Depending on the lighting condition of your room, you may experience
some flickerings when you have the 3D glasses on.
■ Upconvert and 3D Playback functions cannot be used at the same time.
Switching to 3D playback while upconvert is running will cause the
upconvert function to switch off automatically.
■ Depending on the video content, it might not be able to playback in 3D.
■ Only Side-by-Side and Interleave 3D video formats are supported for
playback of 3D video content.

Starting TOSHIBA VIDEO PLAYER

Use the following procedure to start "TOSHIBA VIDEO PLAYER".
1. Insert a DVD-Video in the DVD/Blu-ray™ drive while Windows 7 is
running.
When a DVD-Video disc is set in the Blu-ray™ drive (for models with
Blu-ray™ Writer drive or Blu-ray™ Combo drive), TOSHIBA VIDEO
PLAYER starts automatically.
When a DVD-Video disc is set in the DVD drive (for models with DVD
Super Multi drive), the application selection screen may appear. If this
occurs, select Play DVD movie (using TOSHIBA VIDEO PLAYER) to
launch the TOSHIBA VIDEO PLAYER.
2. Select Start -> All Programs -> TOSHIBA VIDEO PLAYER ->
TOSHIBA VIDEO PLAYER to start "TOSHIBA VIDEO PLAYER".

Operating TOSHIBA VIDEO PLAYER

Notes on Using "TOSHIBA VIDEO PLAYER".
■ Screen display and available features may vary amongst DVD-Videos
and scenes.
■ If the menu is opened in the Display Area using the Control window's
Top Menu or Menu buttons, touch pad and mouse menu operations
may not be able to be used.

Open TOSHIBA VIDEO PLAYER HELP

TOSHIBA VIDEO PLAYER features and instructions are also explained in
detail in TOSHIBA VIDEO PLAYER Help.
Use the following procedure to open TOSHIBA VIDEO PLAYER Help.
■ Click the "Help" button ( ) in the Display Area.

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 Operating Basics

Using WinDVD BD for TOSHIBA

Please be aware of the following limitations when you use WinDVD BD for
TOSHIBA:

Notes on use
■ WinDVD BD for TOSHIBA is for Blu-ray Disc™ playback only. DVD
playback is not supported. Please use "TOSHIBA VIDEO PLAYER" for
DVD playback.
■ Playback of high bit rate content may cause frame dropping, audio
skipping or decrease in computer performance.
■ Close all other applications before playing back Blu-ray Disc™. Do not
open any other applications or carry out any other operations during
Blu-ray Disc™ playback.
■ Do not switch to Sleep or Hibernation Mode while WinDVD BD is
running. Make sure to close WinDVD BD for TOSHIBA before going
into either Sleep or Hibernation Mode.
■ Because Blu-ray Disc™ playback operates according to programs built
into the content, operation methods, operation screens, sound effects,
icons and other features may vary from disc to disc. For more
information on these items refer to instructions included with content or
contact the content manufacturers directly.
■ Make sure to connect the computer's AC adapter when playing a Blu-
ray Disc™.
■ WinDVD BD supports AACS (Advanced Access Control System) copy
protection technology. Renewal of the AACS key integrated into this
product is required for uninterrupted enjoyment of Blu-ray Disc™. An
Internet connection is required for renewal. AACS key renewal is
provided free of charge for 5 years after the purchase of this product,
however renewal beyond 5 years is subject to conditions specified by
the software provider, Corel Corporation.
■ Do not playback Blu-ray Disc™ while recording television programs
using "Windows Media Center", "My TV" or other applications. Doing so
may cause Blu-ray Disc™ playback or television program recording
errors. In addition, if pre-scheduled recording starts during Blu-ray
Disc™ Video playback it may cause Blu-ray Disc™ Video playback or
television program recording errors. Please view Blu-ray Disc™ Video
during times when there is no recording prescheduled.
■ While playing a BD-J title, keyboard shortcut is ineffective.
■ Resume play function cannot be used with some discs on WinDVD BD.
■ The interactive function on Blu-ray™ discs may not work depending on
the contents or network situation.
■ Region codes for Blu-ray™ drives and media

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 Operating Basics

Blu-ray™ drives and their associated media are manufactured

according to the specifications of three marketing regions. Region
codes can be set from WinDVD BD ([Region] tab in [Setup] dialogue).
When you purchase Blu-ray™ Video, make sure it matches your drive,
otherwise it will not play properly.
■ To playback video on an external display or TV using WinDVD BD, use
output devices like external displays or TV that have HDCP supported
HDMI port. The video cannot be displayed on an external display or TV
connected to the RGB connector.
■ The Blu-ray Disc™ movie can be played only on internal LCD displays
or external devices connected via an HDMI output. In the Clone mode
(DualView), WinDVD BD plays on a display which is set to as the
Primary display and shows black screen on the other display.
■ This product does not play HD DVD discs. Blu-ray™ discs with high-
definition content are required for HD viewing.
■ Do not change the screen resolution while running the "WinDVD BD for
TOSHIBA".
■ Do not change the display device while running the "WinDVD BD for
TOSHIBA".

3D playback feature
(Only Some models)
WinDVD BD for TOSHIBA supports the playback of Blu-ray 3D™ discs on
external 3D display/TV using HDMI 1.4.
Before playback Blu-ray 3D™ discs, configure the 3D Playback.
1. Click Tools.
2. Select 3D Playback.
3. Check Prefer to play in 3D mode to enable 3D playback.
4. Specify display device information.
Monitor Type:
Choose the correct monitor type in the drop-down menu.
To play on external 3D enabled display/TV with HDMI, set the
“HDMI1.4 Video Output.”
Display Size:
Enter the size (in inches) of your monitor.

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Notes on playing Blu-ray 3D™

■ For NVIDIA Graphics models, Blu-ray 3D™ playback works only in full
screen size. When you play the Blu-ray 3D™, WinDVD automatically
resizes to full screen. When you switch WinDVD to window mode or
minimize it, playback will be stopped. If there’s any pop-up message,
WinDVD will be back to window mode.
■ WinDVD will use all available graphic hardware resources to display 3D
video. For NVIDIA Graphics models, operations such as Setup, Help,
some function buttons and remote control functions will be temporarily
disabled.
■ WinDVD BD for TOSHIBA does not support 2Dto3D conversion
function. Please use “TOSHIBA VIDEO PLAYER” for 3D playback of
DVD or 3D video file.
■ The 3D effect differs among individuals.
■ Depending on the lighting condition of your room, you may experience
some flickerings when you have the 3D glasses on.
■ Viewing 3D playback may cause discomfort. In this case, please stop
viewing and consult your doctor.
■ Please consider if it is suitable or a need for time limit before allowing
your child to watch a 3D content.
■ The 3D effect can be shown on external 3D enabled display/TV that
supports HDMI 1.4. To play the Blu-ray 3D™ on external 3D enabled
display/TV, please change the display mode to HDMI only (Projector
only), and use the 3D glasses that come with your external 3D enabled
display/TV.
■ When play the Blu-ray 3D™ on external display that does not support
3D function, clear “Prefer to play in 3D mode” checkbox in 3D Playback
properties of WinDVD BD for TOSHIBA.

Starting WinDVD BD for TOSHIBA

Use the following procedure to start "WinDVD BD for TOSHIBA".
■ When a Blu-ray Disc™ is set in the Blu-ray™ drive, WinDVD BD starts
automatically.
■ Select Start -> All Programs -> Corel -> Corel WinDVD BD to start
"WinDVD BD for TOSHIBA".

Operating WinDVD BD for TOSHIBA

Notes on Using "WinDVD BD for TOSHIBA".
1. Screen display and available features may vary amongst Blu-ray™
Videos and scenes.
2. If the menu is opened in the Display Area using the Control window's
Top Menu or Menu buttons, touch pad and mouse menu operations
may not be able to be used.

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 Operating Basics

Open WinDVD BD for TOSHIBA HELP

WinDVD BD for TOSHIBA features and instructions are also explained in
detail in "WinDVD Help". Use the following procedure to open "WinDVD
Help".
■ Click the Corel Guide button ( ) in the Display Area and select
Launch Help.

Media care
This section provides tips on protecting data stored on your CDs, DVDs
and Blu-ray™ discs. Handle your media with care. Following the simple
precautions listed below will increase the lifetime of your media and protect
the data stored on it.
1. Store your CD/DVD/Blu-ray™ discs in the containers they originally
came in to protect them and keep them clean.
2. Do not bend the CD/DVD/Blu-ray™ discs.
3. Do not write on, apply a sticker to, or otherwise mar the surface of the
CD/DVD/Blu-ray Disc™ that contains the data.
4. Hold the CD/DVD/Blu-ray Disc™ by its outside edge or the edge on the
center hole - any fingerprints on the surface of the disc can prevent the
drive from properly reading data.
5. Do not expose the CD/DVD/Blu-ray Disc™ to direct sunlight, extreme
heat or cold.
6. Do not place heavy objects on your CD/DVD/Blu-ray™ discs.
7. If your CD/DVD/Blu-ray™ discs become dusty or dirty, wipe them with a
clean dry cloth from the center hole outwards - do not wipe in a circular
direction. If necessary, you can use a cloth that has been lightly
dampened in water or a neutral cleaner but you must not use benzine,
thinner or any similar cleaning solution.

Sound System
This section describes some of the audio control functions.

Adjusting System Volume

You can control the overall level of sound using Windows Volume Mixer.
To launch Volume Mixer, follow the steps below.
1. Right-click the Speakers icon on the Taskbar.
2. Select Open Volume Mixer from the menu.
Adjust speaker volume by moving the slider up or down under Device to
raise or lower the volume of your speakers. Click the Mute button to mute
the volume.

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You may see another control under Applications in Volume Mixer. It is the
control for an application which is currently running. The System Sounds
is always displayed since it controls the volume of system sounds.

Changing System Sounds

System sounds are assigned to inform you when certain events happen.
This section explains how to select an existing scheme or save one you
have modified.
To launch the configuration dialog window for system sounds, follow the
steps below.
1. Right-click the Speakers icon on the taskbar.
2. Select Sounds from the menu.

SmartAudio
Your computer contains SmartAudio, a powerful program that allows you to
configure your audio software to enhance and personalize your listening
experience.
The SmartAudio application has the following features:
■ Volume Mixer
■ Voice Effects
■ Audio Director
■ Smart EQ/3D Settings
Please refer to the SmartAudio Help file for details.

Starting SmartAudio Application

To launch the SmartAudio, click Start -> Control Panel -> Hardware and
Sound -> SmartAudio.

Opening SmartAudio Help

Clicking "?" in the top right corner of the SmartAudio window will open the
Help file in your selected language, or in English if your selected language
is not supported.

Dolby Advanced Audio

Dolby Advanced Audio provides a stunning listening experience from any
pair of speakers or headphones. Adding a new level of realism to movies,
music, and games, this is the quality audio customers have been missing
from your computers.

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Dolby Advanced Audio includes:

■ High-Frequency Enhancer: Analyzes and restores high frequencies lost
during encoding. Works on any speaker for a higher level of audio than
was previously possible.
■ Audio Optimization: Corrects common audio problems caused by
laptop limitations for a better entertainment experience.
■ Natural Bass: Extends the bass response of any speakers by up to an
octave.
■ Dolby Headphone: Enables personal surround sound using any set of
headphones.
To access Dolby Advanced Audio function, follow the steps as detailed
below:
1. Right-click on the speaker icon on the Taskbar, and select Playback
Devices from the sub menu.
2. Select Speakers, and click Properties.
3. Click the Dolby tab.

Adjusting Microphone Level

Follow the steps below to change the microphone recording level.
1. Right-click on the speaker icon on the Taskbar, and select Recording
devices from the sub menu.
2. Select Microphone, and click Properties.
3. On the Levels tab move the Microphone slider to increase or decrease
the microphone volume level.
If you feel the microphone volume level is inadequate, move the
Microphone Boost slider to a higher level.

Notes on Using the Microphone

You can use the built-in or an external microphone that connects to the
microphone jack to record monaural sounds into your applications. It can
also be used to issue voice commands to applications that support such
functions (built-in microphone is provided with some models).
Since your computer has a microphone and speaker, "feedback" may be
heard under certain conditions. Feedback occurs when sound from the
speaker is picked up in the microphone and amplified back to the speaker,
which amplifies it again to the microphone.
This feedback occurs repeatedly and causes a very loud, high-pitched
noise. It is a common phenomenon that occurs in any sound system when
the microphone input is output to the speaker (throughput) and the speaker
volume is too loud or too close to the microphone. You can control
throughput by adjusting the volume of your speaker or through the Mute
function in the Master Volume panel. Refer to your Windows documentation
for details on using the Master Volume panel.

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Modem
This section describes how to connect and disconnect the internal modem
to and from a telephone jack.
■ Connection to any communication line other than an analog phone line
could cause a computer system failure.
■ Connect the built-in modem only to ordinary analog phone lines.
■ Never connect the built-in modem to a digital line (ISDN).
■ Never connect the built-in modem to the digital connector on a
public telephone or to a digital private branch exchange (PBX).
■ Never connect the built-in modem to a key telephone system for
residences or offices.
■ Avoid using your computer modem with the telephone cable connected
during an electrical storm. There may be a remote risk of electric shock
from lightning.

Modem functions cannot be used in models which are not equipped with a
modem.

Region selection
Telecommunication regulations vary from one region to another, so you will
need to make sure the settings of the internal modem are correct for the
region in which it will be used.
The built-in modem can be used only in specified countries and regions.
Using the modem in an area not specified for use may cause a system
failure. Check the specified areas carefully before using it.

To select a region, follow the steps as detailed below:

1. Click Start -> Control Panel. Select Large icons or Small icons in
View by.
2. Click Phone and Modem.
When you open Phone and Modem for the first time, a dialog box will be
displayed, prompting you to specify the location from which you will be
dialing.

3. In the Dialing Rules tab, select a location from the Locations list and
then click Edit.
4. In the General tab, select a country or region from the Country/Region
list and click OK.
5. Click OK in the Phone and Modem window.
Please check whether the region you are going to select is supported by
this computer. If you select a region that is not supported, the local setting
of the modem will default to the United States.

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Connecting the modular cable

To connect the modem's modular cable, follow the steps as detailed below:
■ Connection to any communication line other than an analog phone line
could cause a computer system failure.
■ Connect the built-in modem only to ordinary analog phone lines.
■ Never connect the built-in modem to a digital line (ISDN).
■ Never connect the built-in modem to the digital connector on a
public telephone or to a digital private branch exchange (PBX).
■ Never connect the built-in modem to a key telephone system for
residences or offices.
■ Avoid using your computer modem with the telephone cable connected
during an electrical storm. There may be a remote risk of electric shock
from lightning.

1. Plug the end of the modular cable into the computer's modem jack.
2. Plug the other end of the modular cable into a telephone jack.

1. Modem jack 2. Modular cable

Figure 4-8 Connecting the internal modem

Do not pull on the cable or move the computer while the cable is
connected.

If you use a storage device such as an optical disc drive or hard disk drive
connected to a 16-bit PC Card, you might experience the following
problems with the operation of the modem:
■ The modem speed is slow or communication is periodically interrupted.
■ Skips or jumps may be noted in sound.

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Disconnecting the modular cable

To disconnect the modular cable, follow the steps as detailed below:
1. Pinch the lever on the plug in the telephone jack and pull it out from
within the connector.
2. Pinch the lever on the plug in the computer's modem jack and pull it out
from within the computer.

Wireless communications
The computer’s wireless communication function supports some wireless
communication devices.
Only some models are equipped with both Wireless LAN and Bluetooth
functions.
■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a
microwave oven or in areas subject to radio interference or magnetic
fields. Interference from a microwave oven or other source can disrupt
Wi-Fi or Bluetooth operation.
■ Turn all wireless functionalities off when near a person who may have a
cardiac pacemaker implant or other medical electric device. Radio
waves may affect pacemaker or medical device operation, possibly
resulting in serious injury. Follow the instruction of your medical device
when using any wireless functionality.
■ Always turn off wireless functionality if the computer is near automatic
control equipment or appliances such as automatic doors or fire
detectors. Radio waves can cause malfunction of such equipment,
possibly resulting in serious injury.
■ It may not be possible to make a network connection to a specified
network name using the ad hoc network function.
If this occurs, the new network(*) will have to be configured for all
computers connected to the same network in order to re-enable
network connections.
* Please be sure to use new network name.

Wireless LAN
The Wireless LAN is compatible with other LAN systems based on Direct
Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing
radio technology that complies with the IEEE802.11 Wireless LAN
standard.
■ Frequency Channel Selection of 5GHz for IEEE 802.11a or/and
IEEE802.11n
■ Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and
IEEE802.11n
■ Roaming over multiple channels
■ Card power management

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■ Wired Equivalent Privacy (WEP) data encryption based on an 128-bit

encryption algorithm
■ Wi-Fi Protected Access™ (WPA™)
The transmission speed over the wireless LAN, and the distance over
which the wireless LAN can reach, may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, client design and software/hardware configurations. The
transmission rate described is the theoretical maximum speed as specified
under the appropriate standard - the actual transmission speed will be
lower than the theoretical maximum speed.

Setting
1. Please make sure that the Wireless Communication Function is on.
2. Click Start -> Control Panel -> Network and Internet -> Network and
Sharing Center.
3. Click Set up a new connection or network.
4. Follow the wizard. You will need the name of the wireless network
together with security settings. Consult the documentation
accompanied with your router or ask your wireless network
administrator for the settings.

Security
■ TOSHIBA strongly recommend that you enable encryption functionality,
otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.
■ TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Bluetooth wireless technology

Bluetooth wireless technology eliminates the need for cables, such as
desktop computers, between your computer and other electronic devices,
example of printers and mobile phones.
You cannot use the computer's built-in Bluetooth functions and an external
Bluetooth adaptor simultaneously. For reference, Bluetooth wireless
technology has the following features:

Worldwide operation
The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

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Radio links
You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

Security
Two advanced security mechanisms ensure a high level of security:
■ Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.
■ Encryption prevents eavesdropping and maintains link privacy.

Bluetooth Stack for Windows by TOSHIBA

Please note that this software is specifically designed for the following
operating systems:
■ Windows 7
Information regarding the use of this software with these operating systems
is listed below, with further details being contained with the electronic help
files supplied with the software.
This Bluetooth Stack is based on the Bluetooth Version
1.1/1.2/2.0+EDR/2.1+EDR/3.0/3.0+HS specification. However, TOSHIBA
cannot confirm the compatibility between any computing products and/or
other electronic devices that use Bluetooth, other than TOSHIBA notebook
computers.

Release Notes related to the Bluetooth Stack for Windows

by TOSHIBA
1. Fax application software:
Please be aware that there is some fax application software that you
cannot use on this Bluetooth Stack.
2. Multi-user considerations:
The use of Bluetooth is not supported in a multi-user environment. This
means that, when you use Bluetooth, other users that are logged into
the same computer will not be able to use this type of functionality.

Product Support:
The latest information regarding operating system support, language
support or available upgrades can be found on our web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
www.pcsupport.toshiba.com in the United States.

Enable/Disable Wireless communication

You can enable or disable Wireless communication functions by pressing
FN + F8. No transmissions are sent or received when wireless
communication is turned off.

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 Operating Basics

Wireless communication Indicator

The wireless communication indicator shows the status of the computer's
wireless communication functions.

Indicator status Indication

Indicator off The wireless communication function is off - no

wireless functionality is available.

Indicator glows The wireless communication function is on.

Except for the stopped device by the software
switch, all the wireless-communications
functions can output a radio wave.
If you used the Taskbar to disable the wireless LAN, restart the computer or
perform the following procedure to re-enable it: Start -> Control Panel
-> System and Security -> System -> Device Manager -> Network
adapters and right click the wireless device then choose enable.

LAN
The computer has built-in support for Ethernet LAN (10 megabits per
second, 10BASE-T), Fast Ethernet LAN (100 megabits per second,
100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T).
This section describes how to connect/disconnect to a LAN.
Do not install or remove a memory module while Wake-up on LAN is
enabled.

■ The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
■ The Link speed (10/100/1000 megabits per second) changes
automatically depending on the network conditions (connected device,
cable or noise and so on).

LAN cable types

The computer must be configured properly before connecting to a LAN.

Logging onto a LAN using the computer’s default settings could cause a
malfunction in LAN operation. Check with your LAN administrator
regarding set-up procedures.

If you are using Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T), be sure to connect with a CAT5E cable or higher. You
cannot use a CAT3 or CAT5 cable.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-
TX), be sure to connect with a CAT5 cable or higher. You cannot use a
CAT3 cable.

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If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you
can connect with a CAT3 or higher cable.

Connecting the LAN cable

To connect the LAN cable, follow the steps as detailed below:
■ Connect the AC adaptor before connecting the LAN cable. The AC
adaptor must remain connected during LAN use. If you disconnect the
AC Adaptor while the computer is accessing a LAN, the system may
hang up.
■ Do not connect any other cable to the LAN jack except the LAN cable.
Otherwise, malfunctions or damage may occur.
■ Do not connect any power supplying device to the LAN cable that is
connected to the LAN jack. Otherwise, malfunctions or damage may
occur.
1. Turn off the power to the computer and to all external devices
connected to the computer.
2. Plug one end of the cable into the LAN jack. Press gently until you hear
the latch click into place.

1. LAN jack 2. LAN cable

Figure 4-9 Connecting the LAN cable

3. Plug the other end of the cable into a LAN hub connector or router.
Check with your LAN administrator and hardware or software vendor
before using or configuring a network connection.

Disconnecting the LAN cable

To disconnect the LAN cable, follow the steps as detailed below:
1. Pinch the lever on the connector in the computer’s LAN jack and pull
out the connector.
2. Disconnect the cable from the LAN hub or router in the same manner.
Check with your LAN administrator and hardware or software vendor
before disconnecting from the hub.

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Computer Handling
This section explains computer handling and maintenance.

Cleaning the computer

To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
■ Be careful not to spill liquids into the computer. If the computer does get
wet, turn the power off immediately and let the computer dry completely
- in these circumstance you should get the computer inspected by an
authorized service provider in order to assess the scope of any
damage.
■ Clean the plastics of the computer using a slightly water dampened
cloth.
■ You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any
part of it. Never use harsh or caustic chemical products to clean the
computer.

Moving the computer

While the computer is designed for flexible day-to-day usage you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
■ Make sure all disk/disc activity has ended before moving the computer -
check that the HDD and other indicators on the front of the computer
are off.
■ Turn off (shut down) the computer.
■ Disconnect the AC adaptor and all peripherals before moving the
computer.
■ Close the display panel.
■ Do not pick up the computer by its display panel.
■ Before carrying your computer, shut it down, disconnect the AC adaptor
and allow it to cool down - a failure to follow this instruction may result in
minor heat injury.
■ Be careful not to subject the computer to impact or shock - a failure to
follow this instruction could result in damage to computer, computer
failure or loss of data.
■ Never transport your computer with any cards installed - this may cause
damage to either the computer and/or the card resulting in product
failure.
■ Always use a suitable carry case when transporting the computer.
■ When carrying your computer, be sure to hold it securely so that it does
not fall or hit anything.

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 Operating Basics

■ Do not carry your computer by holding any of its protruding elements.

Using the TOSHIBA Sleep Utility

The TOSHIBA Sleep Utility is used for changing settings of the following
function:
■ Sleep and Charge
It also displays the remaining battery capacity.

Sleep and Charge

Your computer can supply USB bus power (DC5V) to the USB port even
when the power of the computer is turned OFF. "Power OFF" includes
Sleep Mode, Hibernation Mode or shutdown state.
This function can be used for ports that support the Sleep and Charge
function (hereinafter called "compatible ports").
Compatible ports are USB ports that have the ( ) symbol icon.
You can use the "Sleep and Charge function" to charge certain USB-
compatible external devices such as mobile phones or portable digital
music players.
However, the "Sleep and Charge function" may not work with certain
external devices even if they are compliant with the USB specification. In
those cases, turn the power of the computer ON to charge the device.

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■ When Sleep and Charge function is enabled, USB bus power (DC5V)
will be supplied to compatible ports even when the power of the
computer is turned OFF.
USB bus power (DC5V) is similarly supplied to the external devices
which are connected to the compatible ports. However, some external
devices cannot be charged solely by supplying USB bus power
(DC5V).
As for the specifications of the external devices, please contact the
device manufacturer or check the specifications of the external devices
thoroughly before use.
■ Using the sleep and charge function to charge external devices will
take longer than charging the devices with their own chargers.
■ If Sleep and Charge function is enabled, the computer's battery will
discharge during hibernation or when the computer is turned off. It is
recommended that you connect the AC adaptor to the computer when
enabling the Sleep and Charge function.
■ External devices connected to the USB bus power (DC5V) function that
interfaces with the power ON/OFF of the computer may always be in
an operational state.
■ When there is a current overflow of the external devices connected to
the compatible ports, USB bus power (DC5V) supply may be stopped
for safety reasons.
■ When Sleep and Charge function is enabled, the USB Wakeup function
does not work for compatible ports.
In that case, if there is a USB port that does not have the Sleep and
Charge function-compatible icon ( ), attach the mouse or keyboard to
it.
If all USB ports have the Sleep and Charge function-compatible icon
( ), change to disable Sleep and Charge function.
The USB Wakeup function will now work, but the Sleep and Charge
function will be disabled.

Metal paper clips or hair pins/clips will generate heat if they come into
contact with USB ports. Do not allow USB ports to come into contact with
metal products, for example when carrying the computer in your bag.

Starting the TOSHIBA Sleep Utility

To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities ->
Sleep Utility.

Enabling Sleep and Charge

This utility can be used to enable and disable the Sleep and Charge
function.
Select the Enable Sleep and Charge check box to enable this function for
the compatible USB ports. The default state is disabled.

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 Operating Basics

Power supply mode settings

Your PC has multiple charging modes so that many different USB devices
can be supported for Sleep and Charge function. Auto Mode (Default) is
suitable for a wide range of digital audio players.
However, determining which mode is suitable for your USB device is
unknown without trying. Try each mode, using the following procedure,
from Auto Mode to Alternate Mode to find the suitable mode for your USB
device to charge.
This function may not be able to be used with some connected external
devices even if the appropriate mode is selected. In this situation, clear the
"Enable Sleep and Charge" check box and stop using this function.

Battery Settings
This utility can be used to specify the lower limit of remaining battery life for
Sleep and Charge. Move the slider bar to specify the lower limit. If the
remaining battery life falls below the setting, the Sleep and Charge function
will be stopped. Clearing the "Enable under Battery Mode" check box sets
the utility to only charge when the AC adaptor is connected.

Heat dispersal
To protect against overheating, the processor is equipped with an internal
temperature sensor which activates a cooling fan or lowers the processing
speed if the computer's internal temperature rises to a certain level. You are
able to select whether to control this temperature by either turning on the
fan first, then if necessary lowering the processor speed, or by lowering the
processor speed first, then if necessary turning on the fan. Both of these
functions are controlled through the Power Options.
When the processor's temperature falls within normal range, the fan will be
turned off and the processor operation returned to its standard speed.
If the processor's temperature reaches an unacceptably high level with
either setting, the computer automatically shuts down to prevent any
damage. In this instance all unsaved data in memory will be lost.

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 Chapter 5

The Keyboard

The computer’s keyboard layouts are compatible with a 104/105-key

enhanced keyboard - by pressing some keys in combination, all of the
104/105-key enhanced keyboard functions can be performed on the
computer.
The number of keys available on your keyboard will depend on which
country/region your computer is configured for, with keyboards being
available for numerous languages.
In use there are six different types of keys, specifically typewriter keys,
function keys, soft keys, Hot keys, Windows special keys and the keypad
overlay.

Typewriter keys
The typewriter keys produce the upper-case and lower-case letters,
numbers, punctuation marks, and special symbols that appear on the
screen. However, there are some differences between using a typewriter
and using a computer keyboard:
■ Letters and numbers produced in computer text vary in width. Spaces,
which are created by a "space character" may also vary depending on
line justification and other factors.
■ The lowercase l (el) and the number 1 (one), together with the
uppercase O (oh) and the 0 (zero), are not interchangeable on
computers as they are on a typewriter.
■ The CAPS LOCK function key locks only the alphabetic characters into
upper-case while the Shift Lock function on a typewriter places all keys
in the shifted position.
■ The SHIFT keys, the Tab key, and the BACK SPACE key perform the
same function as their typewriter counterparts but also have special
computer functions.
Never remove the key caps on your keyboard. Doing so could cause
damage to the parts under the key caps.

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 The Keyboard

Function keys: F1 … F12

The function keys (not to be confused with the special FN key) are the
twelve keys at the top of your keyboard - these keys function differently
from other keys.

F1 through F12 are called function keys because they execute

programmed functions when pressed and, when used in combination with
the FN key, those keys marked with icons also execute specific functions
on the computer. Please refer to the section, Soft keys: FN key
combinations, in this chapter for further information, taking care to note that
the function executed by individual keys will depend on the software you
are using.

Soft keys: FN key combinations

The FN (function) is unique to TOSHIBA computers and is used in
combination with other keys to form soft keys. Soft keys are key
combinations that enable, disable or configure specific features.
Please note that some software may disable or interfere with soft-key
operations, and that the soft-key settings are not restored when the
computer returns from Sleep Mode.

Emulating keys on an enhanced keyboard

Figure 5-1 A 104-key enhanced keyboard layout

This computer's keyboard is designed to provide all the features of the 104-
key enhanced keyboard.
Since the keyboard is smaller and has fewer keys, some of the enhanced
keyboard functions must be simulated using two keys instead of one on the
larger keyboard.
The FN key can be combined with the following keys to simulate functions
similar to those of keys on the 104/105 key enhanced keyboard which are
not on this computer's keyboard.

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 The Keyboard

, or ,
Press FN + F10 or FN + F11 to access the computer's integrated keypad.
When activated, the keys with grey markings on their bottom edge become
either cursor control keys (FN + F10) or numeric keypad keys (FN + F11) .
Please refer to the Keypad overlay section in this chapter for more
information on how to operate these keys, taking care to note that the
power on default for both settings is off.

,
Press FN + F12 (ScrLock) to lock the cursor on a specific line. The power
on default is off.

Hot keys
Hot keys (pressing FN + a function or ESC key) let you enable or disable
certain features of the computer.


Mute: Pressing FN + ESC turns the sound on and off.


Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your
desktop, you need to log on again.


Power Plan: Pressing FN + F2 changes the power settings.


Sleep: Pressing FN + F3 switches the system to Sleep Mode.


Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.

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 The Keyboard


Output: Pressing FN + F5 changes the active display device.
To use a simultaneous mode, you must set the resolution of the internal
display panel to match the resolution of the external display device.


Brightness Down: Pressing FN + F6 decreases the computer's display
panel brightness in individual steps.


Brightness Up: Pressing FN + F7 increases the computer's display panel
brightness in individual steps.


Wireless: Pressing FN + F8 enables/disables the wireless devices.
If no wireless communication device is installed, no dialog box will appear.


Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function.


Zoom: Pressing FN + Space changes the display resolution.


Reduce: Pressing FN + 1 reduces the icon size on the desktop or the font
sizes within one of the supported application windows.


User’s Manual 5-4
 The Keyboard

Enlarge: Pressing FN + 2 enlarges the icon size on the desktop or the font
sizes within one of the supported application windows.


Volume down: Pressing FN + 3 decreases the volume in increment .


Volume up: Pressing FN + 4 increases the volume in increment.

FN Sticky key
You can use the TOSHIBA Accessibility Utility to make the FN key sticky,
that is, you can press it once, release it, and then press an "F Number"
key. To start the TOSHIBA Accessibility utility, click Start -> All Programs
-> TOSHIBA -> Utilities -> Accessibility.

Windows special keys

The keyboard provides two keys that have special functions in Windows,
the Windows Start Button key activates the Start menu while the
application key has the same function as the secondary (right) mouse
button.

This key activates the Windows Start menu.

This key has the same function as the secondary (right) mouse button.

Keypad overlay
Your computer's keyboard does not have a separate numeric keypad but
includes a numeric keypad overlay which functions like one - this is located
in the center of the keyboard with the relevant keys having grey letters at
their front edge. The overlay provides the same functions as the numeric
keypad on a standard 104/105-key enhanced keyboard.

Turning on the overlays

The numeric keypad overlay can be used for numeric data input or cursor
and page control.

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 The Keyboard

Arrow Mode
To turn on Arrow Mode, press FN + F10 - you are able to access cursor
and page control functions by using the keys. You are able to press FN +
F10 again to turn off this overlay function.

Numeric Mode
To turn on Numeric Mode, press FN + F11 - you are able to access
numeric characters by using the keys. You are able to press FN + F11
again to turn off this overlay function.

Figure 5-2 The numeric keypad overlay

Temporarily using normal keyboard (overlay on)

While using the overlay, you can temporarily access the normal keyboard
functions without having to turn the overlay off:
1. Hold down FN key and press any other key - this key will operate as if
the overlay were off.
2. Type upper-case characters by holding down FN + SHIFT and pressing
a character key.
3. Release FN key to continue using the selected overlay function.

Temporarily using overlay (overlay off)

While using the normal keyboard function, you can temporarily use the
keypad overlay without having to turn it on:
1. Hold down FN key.
2. Release FN key to return to normal keyboard operation.

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 The Keyboard

Temporarily changing modes

If the computer is in Numeric Mode, you can switch temporarily to Arrow
Mode by pressing a SHIFT key, while if it is in Arrow Mode, you can switch
temporarily to Numeric Mode by also pressing a SHIFT key.

Generating ASCII characters

Not all ASCII characters can be generated using normal keyboard
operation, but you are able to generate these characters using their specific
ASCII codes.
1. Hold down ALT key.
2. Using the numeric keypad, type the ASCII code of the character you
require.
3. Release ALT - the ASCII character will appear on the display screen.

User’s Manual 5-7

 Chapter 6

Power and Power-Up Modes

The computer's power resources include the AC adaptor, battery pack and
any internal batteries. This chapter provides details on making the most
effective use of these resources, and includes information on charging and
changing batteries, tips for saving battery power, and information on the
different power-up modes.

Power conditions
The computer's operating capability and battery charge status are affected
by different power conditions, including whether an AC adaptor is
connected, whether a battery pack is installed and what the charge level is
for that battery.
Table 6-1 Power conditions

Power on Power off

(no operation)
AC Battery fully • Operates • No charge
adaptor charged • No charge • LED: Battery white
connected
• LED: Battery white DC IN white
DC IN white
Battery partially • Operates • Quick charge
charged or no • Charge • LED: Battery amber
charge
• LED: Battery amber DC IN white
DC IN white
No battery • Operates • No charge
installed • No charge • LED: Battery off
• LED: Battery off DC IN white
DC IN white

User’s Manual 6-1

 Power and Power-Up Modes

Table 6-1 Power conditions continued

Power on Power off

(no operation)
AC Battery charge • Operates
adaptor is above low • LED: Battery off
not battery trigger
connected point DC IN off

Battery charge • Operates

is below low • LED: Battery
battery trigger flashes amber
point
DC IN off
Battery charge Computer shuts down
is exhausted
No battery • No operation
installed • LED: Battery off
DC IN off

Monitoring of power condition

As shown in the below table, the Battery, DC IN and Power indicators on
the system indicator alert you to the computer’s operating capability and
battery charge status.

Battery indicator
Check the Battery indicator to determine the status of the battery pack.
The following indicator lights indicate the battery status:
Flashing amber The battery charge is low, the AC adaptor must be
connected in order to recharge the battery.
Amber Indicates the AC adaptor is connected and the
battery is charging.
White Indicates the AC adaptor is connected and the
battery is fully charged.
No light Under any other conditions, the indicator does not
light.

If the battery pack becomes too hot while it is being charged, the charge
will stop and the Battery indicator will go out. When the battery pack's
temperature falls to a normal range, charging will resume - this process will
occur regardless of whether the computer's power is on or off.

User’s Manual 6-2

 Power and Power-Up Modes

DC IN indicator
Check the DC IN indicator to determine the power status with the AC
adaptor connected - the following indicator conditions should be noted:

White Indicates the AC adaptor is connected and is

correctly supplying power to the computer.
Flashing amber Indicates a problem with the power supply. You
should initially try plugging the AC adaptor into
another power outlet - if it still does not operate
properly, you should contact your reseller or dealer.
No light Under any other conditions, the indicator does not
light.

Power indicator
Check the Power indicator to determine the power status of the computer -
the following indicator conditions should be noted:
White Indicates power is being supplied to the computer
and the computer is turned on.
Blinking amber Indicates that the computer is in Sleep Mode and
that there is sufficient power available (AC adaptor
or battery) to maintain this condition. In Sleep
Mode, this indicator will turn on for one second and
off for two seconds.
No light Under any other conditions, the indicator does not
light.

Battery
This section explains battery types, use, recharging methods and handling.

Battery types
The computer has different types of batteries.

Battery pack
When the AC adaptor is not connected, the computer's main power source
is a removable lithium ion battery pack, also referred to in this manual as
the main battery. You can purchase additional battery packs for extended
use of the computer away from an AC power source although you should
not change the battery pack while the AC adaptor is connected.
Before you remove the battery pack, save your data and shut down the
computer, or place the computer into Hibernation Mode. Please be aware
that, when placing the computer into Hibernation Mode, the contents of
memory will be saved to the hard disk drive, although for safety sake, it is
best to also save your data manually.

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 Power and Power-Up Modes

Real Time Clock (RTC) battery

The Real Time Clock (RTC) battery provides power for the internal real
time clock and calendar function and also maintains the system
configuration while the computer is turned off. If the RTC battery becomes
completely discharged, the system will lose this information and the real
time clock and calendar will stop working - in this instance the following
message will be displayed when you turn on the power:
S The firmware has detected that a CMOS
battery fail occurred. <F1> continue

The firmware has detected that a CMOS

battery fail occurred. <F1> continue,
<F2> to setup

You can change the Real Time Clock settings by turning the computer on
while pressing the F2 key and then release the F2 key when the TOSHIBA
Leading Innovation >>> screen appears. Please refer to Chapter 8
Troubleshooting for further information.
The RTC battery does not charge while the computer is turned off even if
the AC adaptor is attached.

Care and use of the battery pack

This section provides the important safety precautions in order to handle
your battery pack properly.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
■ Make sure the battery is securely installed in the computer before
attempting to charge the battery pack. Improper installation could
generate smoke or fire, or cause the battery pack to rupture.
■ Keep the battery pack out of reach of infants and children. It can cause
injury.

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 Power and Power-Up Modes

■ The lithium ion battery pack can explode if not replaced, used, handled
or disposed of properly. Dispose of the battery as required by local
ordinances or regulations. Use only batteries recommended by
TOSHIBA as replacements.
■ The computer's RTC battery is a Ni-MH battery and should be replaced
only by your dealer or by a TOSHIBA service representative. The
battery can explode if not properly replaced, used, handled or
disposed. Dispose of the battery as required by local ordinances or
regulations.
■ Charge the battery pack only in an ambient temperature between 5 and
35 degrees Celsius. Otherwise, the electrolyte solution might leak,
battery pack performance might deteriorate and the battery life might
be shortened.
■ Never install or remove the battery pack without first turning off the
power and disconnecting the AC adaptor. Never remove the battery
pack while the computer is in Sleep Mode. Data could be lost.
■ When the High Capacity Battery Pack is connected to the computer, do
not hold on only to the High Capacity Battery Pack when lifting the
computer up. The High Capacity Battery Pack may separate from the
computer, causing it to fall and cause injuries.

Never remove the battery pack while the Wake-up on LAN function is
enabled. Data will be lost. Before you remove a battery pack, disable the
Wake-up on LAN function.

Charging the batteries

When the power in the battery pack becomes low, the Battery indicator will
flash amber to indicate that only a few minutes of battery power remain. If
you continue to use the computer while the Battery indicator flashes, the
computer will enable Hibernation Mode so that you do not lose any data,
and automatically turn itself off.
You must recharge a battery pack when it becomes discharged.

Procedures
To recharge a battery pack while it is installed in the computer, connect the
AC adaptor to the DC IN 19V jack and plug the other end into a working
outlet - the Battery indicator will glow amber while the battery is being
charged.
Use only the computer connected to an AC power source or optional
TOSHIBA Battery charger to charge the battery pack. Never attempt to
charge the battery pack with any other charger.

Time
Refer to User Information Guide about Charging time.

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 Power and Power-Up Modes

Battery charging notice

The battery may not begin charging immediately under the following
conditions:
■ The battery is extremely hot or cold (if the battery is extremely hot, it
might not charge at all). To ensure the battery charges to its full
capacity, you should charge it at room temperature of between 5° to
35°C (41° to 95°F).
■ The battery is nearly completely discharged. In this instance you should
leave the AC adaptor connected for a few minutes and the battery
should begin charging.
The Battery indicator may show a rapid decrease in battery operating time
when you try to charge a battery under the following conditions:
■ The battery has not been used for a long time.
■ The battery has completely discharged and been left in the computer for
a long time.
■ A cool battery is installed in a warm computer.
In such cases you should follow the steps as detailed below:
1. Fully discharge the battery by leaving it in the computer with the power
on until the system automatically turns itself off.
2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a
wall outlet that is supplying power.
3. Charge the battery until the Battery indicator glows white.
Repeat these steps two or three times until the battery recovers normal
capacity.

Monitoring battery capacity

Remaining battery power can be monitored using the following methods.
■ Clicking the battery icon on the Taskbar
■ Via the Battery Status in the Windows Mobility Center window
■ You should wait at least 16 seconds after turning on the computer
before trying to monitor the remaining operating time. This is because
the computer needs this time to check the battery's remaining capacity
and then calculate the remaining operating time, based on this together
with the current power consumption.
■ Please be aware that the actual remaining operating time may differ
slightly from the calculated time.
■ With repeated discharges and recharges, the battery's capacity will
gradually decrease. In view of this it will be noted that an often used,
older battery will not operate for as long as a new battery even when
both are fully charged.

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 Power and Power-Up Modes

Maximizing battery operating time

A battery's usefulness depends on how long it can supply power on a
single charge, while how long the charge lasts in a battery depends on:
■ Processor speed
■ Screen brightness
■ System Sleep Mode
■ System Hibernation Mode
■ Display power off period
■ Hard disk drive power off period
■ How often and for how long you use the hard disk drive and external
disk(c) drives, for example, optical disc and floppy diskette drive.
■ How much charge the battery contained to begin with.
■ How you use optional devices, such as a PC Cards, to which the
battery supplies power.
■ Whether you enable Sleep Mode, which can conserve battery power if
you are frequently turning the computer off and on.
■ Where you store your programs and data.
■ Whether you close the display panel when you are not using the
keyboard - closing the display saves power.
■ The environmental temperature - operating time decreases at low
temperatures.
■ The condition of the battery terminals - you should always ensure the
terminals stay clean by wiping them with a clean dry cloth before
installing the battery pack.

Battery exhaused time

Refer to User Information Guide about battery exhaused time.

Extending battery life

To maximize the life of your battery packs:
■ At least once a month, disconnect the computer from a power source
and operate it on battery power until the battery pack fully discharges.
Before doing so, follow the steps as detailed below.
1. Turn off the computer's power.
2. Disconnect the AC adaptor and turn on the computer's power - if it
does not turn on then go to Step 4.
3. Operate the computer on battery power for five minutes. If you find
that the battery pack has at least five minutes of operating time,
continue operating until the battery pack is fully discharged,
however, if the Battery indicator flashes or there is some other
warning to indicate a low battery condition, go to Step 4.

User’s Manual 6-7

 Power and Power-Up Modes

4. Connect the AC adaptor to the DC IN 19V jack of the computer, and

to a wall outlet that is supplying power. The DC IN indicator should
glow white, and the Battery indicator should glow amber to indicate
that the battery pack is being charged, however, in the event that
DC IN indicator does not glow this indicates that power is not being
supplied - check the connections for the AC adaptor and the power
cord.
5. Charge the battery pack until the Battery indicator glows white.
■ If you have extra battery packs, rotate their use.
■ If you will not be using the system for an extended period, for example
for more than one month, remove the battery pack from the computer.
■ Store spare battery packs in a cool dry place out of direct sunlight.

Replacing the battery pack

Please be aware that the battery pack is classified as a consumable item.
The operating life of the battery pack will gradually reduce through
repeated charging and discharging, and will need to be replaced when it
reaches the end of its operating life. In addition to this, you might also
replace a discharged battery pack with a charged spare when you are
operating your computer away from an AC power source for an extended
period of time.
This section explains how to remove and install the battery pack, and
begins with the removal process which is detailed through the following
steps.
■ Do not remove the battery pack while the computer is in Sleep Mode.
Data is stored in RAM, so if the computer loses power it could be lost.
■ In Hibernation Mode, data will be lost if you remove the battery pack or
disconnect the AC adaptor before the save is completed. Wait for the
Hard Disk Drive/Optical Disc Drive indicator to go out.
■ Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the
battery release latch and cause injuries.

Removing the battery pack

To remove a discharged battery, follow the steps as detailed below:
1. Save your work.
2. Turn the computer's power off - ensure that the Power indicator is off.
3. Remove all cables and peripherals that are connected to the computer.
4. Close the display panel and turn the computer upside down.
5. Slide the battery lock into its unlocked ( ) position.

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 Power and Power-Up Modes

6. Slide and hold the battery release latch to disengage the battery pack
and then remove it from the computer.

1
2

1. Battery pack 3. Battery release latch

2. Battery lock
Figure 6-1 Releasing the battery pack

Installing the battery pack

To install a battery pack, follow the steps as detailed below:
Do not touch the battery release latch while holding the computer or the
battery pack might fall out due to the unintentional release of the battery
release latch and cause injuries.
1. Insert the battery pack as far as it will go into the computer.
2. Ensure that the battery pack is securely in place and the battery lock is
in its locked position.

1. Battery pack 2. Battery lock

Figure 6-2 Securing the battery pack

3. Turn your computer over.

User’s Manual 6-9

 Power and Power-Up Modes

Password Utility
The password utility allows you to maintain an additional level of security
and provides two levels of password security: User and Supervisor.
Passwords set in TOSHIBA Supervisor Password Utility are different from
the Windows® login password.

User Password
To start the utility, point to or click the following items:
Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist ->
SECURE -> User password
■ Registered
Click to register a password of up to 10 characters. After a password is
set, you will be prompted to enter it when you start the computer.
■ Not Registered
Click to delete a registered password. Before you can delete a
password, you must first enter the current password correctly.
■ Owner String (text box)
You can use this box to associate text with the password. After you
enter text, click Apply or OK, then, each time the computer is switched
on, this text will be displayed along with the prompt for the password.

Supervisor password
If you set a supervisor password, some functions will be restricted when a
user logs on with the user password. To set a supervisor password:
Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist -
> SECURE -> Supervisor password
This utility lets you do the following:
■ Register or delete the supervisor password.
■ Specify restrictions for general users.

Starting the computer by password

To start up the computer with the user password, follow these steps:
1. Turn on the power as described in Chapter 1, Getting Started. The
following message will appear in the screen:
Enter Password [ ]

At this point, the hotkeys FN + F1 to F12 do not work. They will function
after you enter the password.

2. Enter the Password.

3. Press ENTER.

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 Power and Power-Up Modes

If you enter the password incorrectly three times in a row, the computer
shuts off. In this case, you must turn the computer back on to retry
password entry.

Power-up modes
The computer has three different power-up modes as follows:
■ Shut Down Mode: The computer will shut down without saving data - in
view of this you must always save your work before you turn the
computer off.
■ Hibernation Mode: Data in memory will be saved to the hard disk drive.
■ Sleep Mode: Data will be maintained in the computer's memory.
Please refer to the sections Turning on the power and Turning off the
power in Chapter 1, Getting Started for further information.

Windows utilities
You can configure various settings associated with both Sleep Mode and
Hibernation Mode within the Power Options (to access it, Start -> Control
Panel -> System and Security -> Power Options).

Hot keys
You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter
Hibernation Mode - please refer to Chapter 5, The Keyboard for further
details.

Panel power on/off

You can set up your computer so that power is turned off automatically
when you close the display panel, and turned on again when you open it.
Please note that this function is only available for Sleep Mode or
Hibernation Mode, not for Shut Down Mode.
If the panel power off function is enabled, and you manually shut down
Windows, do not close the display panel until the shut down process has
been completed.

System automatic Sleep/Hibernation

This feature automatically turns off the system in Sleep or Hibernation
Mode if the computer is not used for a set duration. Refer to Special
features, in Chapter 3 for an explanation of how to set the duration.

User’s Manual 6-11

 Chapter 7

HW Setup

This chapter explains how to use the TOSHIBA HW Setup program to

configure your computer, and provides information on settings for various
functions.

Accessing HW Setup
To run the HW Setup program, click Start -> All Programs -> TOSHIBA ->
Utilities -> HWSetup.

HW Setup window
The HW Setup window contains a number of tabs (General, Password,
Display, Boot Setting, Keyboard, LAN, SATA and USB) to allow specific
functions of the computer to be configured.
In addition there are also three buttons: OK, Cancel and Apply.
OK Accepts your changes and closes the HW Setup
window.
Cancel Closes the window without accepting your
changes.
Apply Accepts all your changes without closing the HW
Setup window.

General
This window displays the BIOS/EC version and contains two buttons:
Default and About.
Default Return all HW Setup values to the factory
settings.
About Display the HW Setup version.

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 HW Setup

Setup
This field displays the installed BIOS version, date and EC version.

Password
This option allows you to set or reset the user password for power on.

User Password
Lets you register a new password or change/remove an existing password.
Not Registered Changes or remove the password (default).
Registered Selects the password. A dialogue box will appear
to allow you to set the password.
To enter a user password:
1. Select Registered to display the following prompt:
Enter Password:
Enter a password of up to 10 characters. The character string you enter is
displayed as a string of asterisk.
2. Click OK. The following message appears, allowing you to verify the
password.
Verify Password:
3. If character strings match, the password is registered. Click OK. If they
do not match, the following message appears. You must repeat from
step 1.
Entry Error!!!
To delete a user password:
1. Select Not Registered to display the following prompt:
Enter Password:
2. Enter the currently registered password. The character string you enter
is displayed as a string of asterisks.
3. Click OK. If the character string you enter matches the registered
password, the password option is reset and the display changes to:
Not registered
If they do not match, the following message appears. You must repeat
from step 1.
Incorrect Password.

Owner String
This blank field is used to display a message when the password field is
displayed on startup. If a password is not registered the message will not
be shown.

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 HW Setup

Display
This tab lets you customize your computer’s display settings for either the
internal display or an external monitor.

Power On Display
This tab allows you to select the display to be used when the computer is
started. Please note that this setting is only available on standard VGA
mode and is not available as part of the Windows Desktop properties.
The Power On Display is supported with some models.

Auto-Selected Selects an external monitor if one is connected,

otherwise, it selects the internal display (default).
System LCD Only Selects the internal LCD, even if an external
monitor is connected.

Boot Setting
This function allows you to modify the boot settings.

Boot Priority Options

This tab allows you to set the priority for booting the computer. The Boot
Priority Options setting window will be displayed as shown below. Click the
up and down arrow buttons to adjust the priority.

To change the boot drive, follow the steps below.

1. Hold down F12 and boot the computer. when the TOSHIBA Leading
Innovation >>> screen appears, release the F12 key.
2. Use the up and down cursor keys to select the boot device you want
and press ENTER.

User’s Manual 7-3

 HW Setup

If a Supervisor Password has been set, manual boot device selection

functions may be restricted.
The boot device selection methods described above will not change the
boot priority settings that have been configured in HW Setup. In addition, if
you press a key other than one of those listed, or if the selected device is
not installed, the system will continue to boot according to the current and
available settings in HW Setup.

Boot Speed
This feature allows you to select system boot-up speed.

Fast Reduces system boot-up time. System can boot only

from the built-in HDD and only internal LCD and
keyboard are supported during the boot process.
Normal System boots up at normal speed. (Default)

Panel Open - Power On

This feature allows you to change the Panel Open - Power On setting.
Enabled Enables the Panel Open - Power On function. When
you open the display panel while your computer is
turned off, the system will boot up automatically.
Disabled Disables the Panel Open - Power On function
(Default).

The Panle Open - Power On feature is supported with some models.

Keyboard
Wake-up on Keyboard
When this feature is enabled, and the computer is in Sleep Mode, you can
turn on the system by pressing any key. However, please be aware that this
option will only work with the internal keyboard and only when the computer
is in Sleep Mode.
Enabled Enables the Wake-up on Keyboard function.
Disabled Disables the Wake-up on Keyboard function (Default).

LAN
Wake-up on LAN
This feature lets the computer's power be turned on from shutdown when it
receives a wake-up packet (Magic packet) from the LAN.

User’s Manual 7-4

 HW Setup

Do not install or remove a memory module while Wake-up on LAN is

enabled.

■ The Wake-up on LAN function consumes power even when the system
is off. Leave the AC adaptor connected while using this feature.
■ Regarding Wake-up on LAN from sleep or hibernation, you must check
the "Allow the device to wake the computer" check box within the LAN
Device properties. (This feature does not effect the Wake-up on LAN
from sleep or hibernation.)

Power will be automatically turned on when a signal is received from an

administrator's computer which is connected via a network.
The following settings can be changed when the Built-in LAN is Enabled.
Connect the AC adaptor when using the Wake-up on LAN function. The
battery retention time will be shorter than the times listed in this manual
when this function is enabled. Refer to the section Battery exhaused time
in chapter 6.
Enabled Enables Wake-up on LAN from shutdown.
Disabled Disables Wake-up on LAN from shutdown
(Default).

Built-in LAN
This feature enables or disables the Built-in LAN.
Enabled Enables Built-in LAN functions (Default).
Disabled Disables Built-in LAN functions.

USB
Legacy USB Support
Use this option to enable or disable USB Legacy Emulation. If your
operating system does not support USB, you can still use a USB mouse
and keyboard by setting the Legacy USB Support item to enabled.
Enabled Enables the USB Legacy Emulation (Default).
Disabled Disables the USB Legacy Emulation.

SATA
SATA Interface setting
This feature allows you to set SATA interface setting.

User’s Manual 7-5

 HW Setup

Performance Let HDD/SSD work with maximum performance

(Default).

Battery life Let HDD/SSD work with battery life mode. If this
setting is selected, this caused performance
down.

User’s Manual 7-6

 Chapter 8

Troubleshooting

TOSHIBA have designed this computer for durability, however, should

problems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might
go wrong can help prevent problems from occurring in the first place.

Problem solving process

Resolving problems will be much easier if you observe the following
guidelines:
■ Stop immediately when you recognize a problem exists as taking
further action may result in data loss or damage, or you may destroy
valuable problem related information that can help solve the problem.
■ Observe what is happening - write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using the
computer's PRTSC key.
Please also be aware that the questions and procedures described in this
chapter are meant only as a guide, they are not definitive problem solving
techniques. In reality many problems can be solved simply, but a few may
require help from your reseller, dealer or service provider - if you find you
need to consult others, be prepared to describe the problem in as much
detail as possible.

Preliminary checklist
You should always consider the simplest solution first - the items detailed in
this checklist are easy to fix and yet can cause what appears to be a
serious problem:
■ Make sure you turn on all peripheral devices before you turn on the
computer - this includes your printer and any other external device you
are using.

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 Troubleshooting

■ Before you attach an external device you should first turn the computer
off, then when you turn the computer back on again it will recognize the
new device.
■ Make sure all optional accessories are configured properly in the
computer's setup program and that all required driver software has
been loaded (please refer to the documentation included with the
optional accessories for further information on its installation and
configuration).
■ Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
■ Inspect all connecting cables for loose wires and all connectors for
loose pins.
■ Check that your CD/DVD/Blu-ray Disc™ media is correctly loaded and,
in the case of a floppy diskette, that its write protect tab is correctly set.
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to your
reseller, dealer or service provider. In addition, if a problem recurs, the log
you have made will help to identify the problem faster.

Analyzing the problem

Sometimes the computer will give you clues that can help you identify why
it is malfunctioning. In view of this you should keep the following questions
in mind:
■ Which part of the computer is not operating properly - keyboard, hard
disk drive, display panel, touch pad, touch pad control buttons - as each
device will produce different symptoms.
■ Check the options within the operating system to ensure that its
configuration is set properly.
■ What appears on the display? Does it display any messages or random
characters? If you have a printer attached, print a copy of the screen
using the PRTSC key and, if possible, look up the messages in the
documentation included with the computer, software or operating
system.
■ Check that all connecting cables are correctly and firmly attached as
loose cables can cause erroneous or intermittent signals.
■ Do any indicators light, if so, which ones, what color are they and do
they stay on or blink? Write down what you see.
■ Do you hear any beeps, if so how many, are they long or short and are
they high pitched or low pitched? In addition, is the computer making
any unusual noises? Write down what you hear.
Record your observations so you can describe them in detail to your
reseller, dealer or service provider.

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 Troubleshooting

Software The problems may be caused by your software or disk. If

you cannot load a software package, the media may be
damaged or the program might be corrupted - in these
instances try loading another copy of the software if
possible.
If an error message appears while you are using a software
package you should refer to the documentation supplied
with it as this will usually include a problem solving section
or a summary of error messages.
Next, you should check any error messages against the
operating system documentation.
Hardware If you cannot find a software problem, you should then
check the setup and configuration of your hardware. First
run through the items in the preliminary checklist as
described previously then, if you still cannot correct the
problem, try to identify the source - the next section
provides checklists for individual components and
peripherals.

Before using a peripheral device or application software that is not an

authorized TOSHIBA part or product, make sure the device or software
can be used with your computer. Use of incompatible devices may cause
injury or may damage your computer.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
■ System start-up ■ Pointing device
■ Self test ■ USB device
■ Power ■ Additional memory module
■ Keyboard ■ Sound system
■ Internal display panel ■ External monitor
■ Hard disk drive ■ Modem
■ DVD Super Multi drive ■ LAN
■ Blu-ray™ drive ■ Wireless LAN
■ Memory Cards: SD/SDHC/SDXC ■ Bluetooth
Card, Memory Stick/Memory ■ Recovery Media
Stick PRO, MultiMediaCard

System start-up
When the computer does not start properly, check the following items:
■ Self Test
■ Power Sources
■ Power-on Password

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 Troubleshooting

Self test
While booting up the computer, self test is executed automatically and the
TOSHIBA logo is displayed on the screen.
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
according to how the Boot Priority option is set within the TOSHIBA HW
Setup program.
If any of the following conditions are present, the self test has failed:
■ The computer stops and does not proceed to display information or
messages except for the TOSHIBA logo.
■ Random characters appear on the screen and the system does not
function normally.
■ The screen displays an error message.
In these instances, turn off the computer, check all cable connections and
then restart it - if the self test fails again, contact your reseller, dealer or
service provider.

Power
When the computer is not plugged into an AC power outlet, the battery
pack is the primary power source. However, your computer also has a
number of other power resources, including an intelligent power supply and
a Real Time Clock (RTC) battery, all of which are interrelated with any one
having the ability to produce apparent power problems.
This section provides checklists for AC power and the battery. If you cannot
resolve a problem after following them, the cause may lie with another
power related resource - in such an instance you should contact your
reseller, dealer or service provider.

Overheating power down

If the processor's temperature reaches an unacceptably high level with
either setting, the computer will automatically shuts down to prevent any
damage - in this instance all unsaved data in memory will be lost.
Problem Procedure
Computer shuts down Leave the computer off until the DC IN indicator
and DC IN indicator stops blinking.
blinks amber

It is recommended to leave the computer off until the interior reaches room
temperature even though the DC IN indicator stops blinking.

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 Troubleshooting

If the computer has reached room temperature

and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down This indicates a problem with the heat dispersal
and its DC IN indicator system - you should contact your reseller, dealer
is flashing white or service provider.

AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the DC IN indicator. Please refer to Chapter
6, Power and Power-Up Modes for further information.
Problem Procedure
AC adaptor doesn’t Check the connections to make sure that the
power the computer power cord/adaptor is firmly connected to the
(DC IN indicator does computer and a working power outlet.
not glow white)
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.

Battery
If you suspect a problem with the battery, you should check the status of
the DC IN indicator as well as the Battery indicator. Please refer to Chapter
6, Power and Power-Up Modes for more information on these indicators,
together with general battery operation.
Problem Procedure
Battery doesn’t power The battery may be discharged - connect the AC
the computer adaptor to recharge the battery.
Battery doesn’t charge If the battery is completely discharged, it will not
when the AC adaptor is begin charging immediately, in these instances
attached (Battery you should wait a few minutes before trying again.
indicator does not glow If the battery still does not charge, you should
amber). check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.

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 Troubleshooting

Problem Procedure
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and should
be allowed to reach room temperature before
you try again.
Unplug the AC adaptor and remove the battery to
make sure its connecting terminals are clean - if
necessary wipe them with a soft dry cloth lightly
dipped in alcohol.
Connect the AC adaptor and replace the battery,
taking care to ensure that it is securely seated in
the computer.
Check the Battery indicator - if it does not glow,
allow the computer to charge the battery for at
least twenty minutes. If the Battery indicator
starts to glow after this period, allow the battery
to continue to charge for at least another twenty
minutes before turning on the computer.
However, if the indicator still does not glow, the
battery may be at the end of its operating life and
should be replaced. However, if you do not
believe the battery is at the end of its operating
life, you should speak to your reseller, dealer or
service provider.
Battery doesn’t power If you frequently recharge a partially charged
the computer as long as battery, the battery might not charge to its full
expected potential - in these instances you should fully
discharge the battery and then attempt to charge
it again.
Check the Power saver option under Select a
power plan in the Power Options.

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 Troubleshooting

Real Time Clock

Problem Procedure
The BIOS setting and The charge in the Real Time Clock (RTC) battery
system date/time are has run out - you will need to set the date and
lost. time in the BIOS setup application by using the
following steps:
1. Turn on the computer while pressing the F2
key.
1. Release the F2 key when the TOSHIBA
Leading Innovation >>> screen
appears - the BIOS setup application will
load.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Press F10 - a confirmation message will be
displayed.
5. Press ENTER - the BIOS setup application
will end and the computer will restart.

Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5, The Keyboard for further information.

Problem Procedure
Some letter keys Check that the numeric keypad overlay is not
produce numbers activated - press the FN + F12 hot key and try
typing again.
Output to screen is Please refer to your software's documentation to
garbled ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.

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 Troubleshooting

Internal display panel

Apparent computer's display panel problems may be related to the
computer's setup and configuration - please refer to Chapter 7, HW Setup,
for further information.
Problem Procedure
No display Press the FN + F5 hot keys to adjust the display
priority, and to make sure it is not set for output to
an external monitor.
Markings appear on the These marks may have come from contact with
computer's display the keyboard and Touch Pad while the display
panel. panel has been closed. You should try to remove
the marks by gently wiping the display panel with
a clean dry cloth or, if this fails, with a good
quality LCD screen cleaner. In this latter instance
you should always follow the instructions with the
screen cleaner and always ensure you let the
display panel dry properly before closing it.
Problems above remain You should initially refer to the documentation
unresolved or other supplied with you software to determine if it is
problems occur this that is causing the problems. Alternatively
you may wish to run the TOSHIBA PC
Diagnostic Tool to check the general operation
of the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

Hard disk drive

Problem Procedure
Computer does not boot Check to see whether that is a floppy diskette in
from hard disk drive the floppy diskette drive or a CD-ROM/DVD-
ROM in the optical disc drive - if so remove it and
try to start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup utility -
please refer to the Boot Setting section in
Chapter 7, HW Setup for further information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.

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 Troubleshooting

Problem Procedure
Slow performance The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.

DVD Super Multi drive

For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access a Make sure the drive’s disc tray is securely
CD/DVD in the drive closed.
Press gently until it clicks into place.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the Media care section in
Chapter 4 for details on cleaning.
Some CD/DVDs run The software or hardware configuration may be
correctly, but others do causing a problem. Make sure the hardware
not configuration matches your software’s needs.
Check the CD/DVD's documentation.

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 Troubleshooting

Check the type of CD/DVD you are using. The

drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), Addressing
Method 2
Recordable DVD: DVD-R/-R DL, DVD+R/+R DL,
DVD-RW, DVD+RW, DVD-RAM
Check the region code on the DVD. It must
match that on the DVD Super Multi drive. Region
codes are listed in the Optical disc drives section
in Chapter 2, The Grand Tour.

Blu-ray™ drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access Make sure the drive’s disc tray is securely
a CD/DVD/Blu-ray closed.
Disc™ in the drive Press gently until it clicks into place.

Open the disc tray and make sure the

CD/DVD/Blu-ray Disc™ is properly seated. It
should lie flat with the label facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD/Blu-ray Disc™.
Make sure there is no obstruction. Remove any
foreign object.
Check whether the CD/DVD/Blu-ray Disc™ is
dirty. If it is, wipe it with a clean cloth dipped in
water or a neutral cleaner. Refer to the Media
care section in Chapter 4 for details on cleaning.
Some CD/DVD/Blu- The software or hardware configuration may be
ray™ discs run causing a problem. Make sure the hardware
correctly, but others do configuration matches your software’s needs.
not Check the CD/DVD/Blu-ray™ discs
documentation.

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 Troubleshooting

Check the type of CD/DVD/Blu-ray Disc™ you

are using. The drive supports:
Blu-ray™ Writer drive/Blu-ray™ Combo drive:
BD-ROM, BD-ROM DL, BD-R,
BD-R DL, BD-RE, BD-RE DL
DVD-ROM: DVD-ROM, DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW,
DVD-RAM
Recordable disc: CD-R, CD-RW, DVD-R, DVD-R
DL, DVD-RW, DVD+R, DVD+R DL,
DVD+RW, DVD-RAM, BD-R, BD-R
DL, BD-RE, BD-RE DL
Check the region code on the disc. It must match
that on the Blu-ray™ drive. Region codes are
listed in the Optical disc drives section in Chapter
2, The Grand Tour.
Cannot write correctly If you have trouble in writing, make sure you
have taken the following precautions:
Use only media recommended by TOSHIBA.
Do not use the mouse or keyboard while writing.
Use only the software supplied with the computer
for recording.
Do not run or start other software while writing.
Do not jar the computer while writing.
Do not connect/disconnect external devices or
install/remove internal cards while writing. If
problems persist, contact your dealer.

Memory Cards: SD/SDHC/SDXC Card, Memory Stick/Memory Stick

PRO, MultiMediaCard
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem Procedure
Memory Card error Remove the Memory Card from the computer
occurs and then reinsert it in order to ensure it is firmly
connected.
If the problem persists, then you should refer to
the documentation supplied with your Memory
Card for further information.
You cannot write to an Remove the Memory Card from the computer
Memory Card and check to ensure that it is not write protected.

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 Troubleshooting

Problem Procedure
You cannot read a file Check to ensure the required file is actually on
the Memory Card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.

Touch Pad

Problem Procedure
The Touch Pad does Check the Device Select settings.
not work. Click Start -> Control Panel -> Hardware and
Sound -> Mouse.
Pressing FN + F9 or Touch Pad ON/OFF button
to enable.
On-screen pointer does In this instance the system might be busy - Try
not respond to pointing moving the mouse again after waiting a short
device operation while.
Double-tapping does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The on-screen pointer In this instance, you should initially try changing
moves too fast or too the speed setting within the Mouse Control utility.
slow 1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.

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 Troubleshooting

Problem Procedure
The reaction of Touch Adjust the touch Sensitivity.
pad is either too 1. Click Start -> Control Panel -> Hardware
sensitive or not and Sound -> Mouse.
sensitive enough.
2. Within the Mouse Properties window, click
the Advanced tab.
3. Click the Advanced feature settings...
button.
4. Advanced feature settings is displayed.
5. In the Touch Pad tab, click Settings... button
within the Pointer speed and tapping
settings.
6. Detailed Touch Pad settings window is
displayed.
7. Move the slider bar to adjust the sensitivity in
the Touch Sensitivity.
8. Click OK button.
9. Click the OK button on Advanced feature
setting screen.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

USB mouse

Problem Procedure
On-screen pointer does In this instance the system might be busy - Try
not respond to mouse moving the mouse again after waiting a short
operation while.
Remove the mouse from the computer and then
reconnect it to a free USB port it in order to
ensure it is firmly attached.
Double-clicking does In this instance, you should initially try changing
not work the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.

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 Troubleshooting

Problem Procedure
The on-screen pointer In this instance, you should initially try changing
moves too fast or too the speed setting within the Mouse Control utility.
slow 1. To access this utility, click Start -> Control
Panel -> Hardware and Sound -> Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The on-screen pointer The elements of the mouse responsible for
moves erratically detecting movement might be dirty - please refer
to the documentation supplied with the mouse for
instructions on how to clean it.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Problem Procedure
USB device does not Remove the USB device from the computer and
work then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the
Legacy USB Support option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

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 Troubleshooting

Additional memory module

Please also refer to Chapter 3, Hardware, Utilities and Options, for further
information on installing and removing memory modules.
Problem Procedure
An error will occur if a Remove the memory module from Slot B and
memory module is insert it into Slot A.
inserted into Slot B
while no memory
module is inserted in
Slot A.

Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem Procedure
No sound is heard Adjust the volume.
To increase the volume click the volume up
button, and to decrease it click the volume down
button.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound device is
enabled and that the device is properly working.
For further information, please refer to
"Troubleshooting in Windows" section of
Windows Help and Support.
Annoying sound is In this instance you may be experiencing
heard feedback from either the internal microphone or
an external microphone connected to the
computer - please refer to Sound System in
Chapter 4, Operating Basics for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

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 Troubleshooting

External monitor
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the
documentation supplied with your monitor for further information.
Problem Procedure
Monitor does not turn After confirming that the monitor's power switch
on is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will
not display when the computer wakes up from
Sleep Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this from happening, do not disconnect
the external monitor while the computer is in
Sleep or Hibernation Mode.
Remember to turn off the computer before
disconnecting the external monitor.
When the display panel and an external monitor
are set to clone mode and they are turned off by
the timer, the display panel or the external
monitor may not display when turned on again.
If this occurs, press FN + F5 to re-set the display
panel and external monitor to clone mode.
Display error occurs Check that the cable connecting the external
monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

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 Troubleshooting

Modem

This information is applicable to the models equipped with a built-in

modem.

Problem Procedure
Communication Make sure the computer's internal modem
software can’t initialize settings are correct - please refer to the Phone
modem and Modem Options link within the Windows
Control Panel.
You can hear a dial If the call is going through a Private Branch
tone but can’t make a Exchange (PBX), take care to ensure that the
call communication application's tone dial detection
feature is disabled.
You place a call, but a Make sure that the settings are correct within
connection can’t be your communication application.
made
After making a call you Ensure that the communication application's tone
can’t hear a ring or pule dialling selection feature is set correctly.
Communication is cut The computer will automatically cut off
off unexpectedly communication when connection with the carrier
is not successful for a set time interval - try
lengthening this time interval within your
communication application.
A CONNECT display is Ensure that the communication application's
quickly replaced by NO error control feature is set correctly.
CARRIER
Character display When transmitting data you should ensure that
becomes garbled the parity bit and stop bit settings correspond
during a with those of the remote computer - you should
communication check the flow control and communication
protocol settings within your communication
application.
You cannot receive an Ensure that the communication application's
incoming call rings before auto answer feature is set correctly.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

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 Troubleshooting

LAN

Problem Procedure
Cannot access LAN Check for a firm cable connection between the
LAN jack and the LAN hub.
Wake-up on LAN does Make sure the AC adaptor is connected. The
not work Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.

Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4, Operating Basics.
Problem Procedure
Cannot access Make sure the computer's Wireless
Wireless LAN communication function is on.
If problems persist, contact your LAN
administrator.

Bluetooth
For further information on Bluetooth wireless communication, please refer
to Chapter 4, Operating Basics.

Problem Procedure

Cannot access Check to ensure the computer's Wireless

Bluetooth device Communication function is on.

Check to ensure the Bluetooth Manager

application is running on the computer and that
power to the external Bluetooth device is turned
on.

Check to ensure that no optional Bluetooth

Adaptor is installed in the computer - the built-in
Bluetooth hardware cannot operate
simultaneously with another Bluetooth controller.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

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 Troubleshooting

HDMI monitor output function

Problem Procedure
No display Try adjusting the contrast and brightness controls
on the television.
Press the FN + F5 hot key in order to change the
display priority and ensure that it is not set for the
internal display panel only.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.

If you turn the computer off into Sleep Mode while the display is on HDMI
monitor, the computer will select either the internal LCD or an external
computer CRT as the display device the next time is turned on.

Recovery Media

Problem Procedure
The following message You will see this message if you have previously
appears when chosen to remove the partition and are trying to
executing Recovery create "Recovery Media".
Media Creator. When there is no recovery partition, the
"The Recovery Recovery Media Creator cannot make Recovery
Media Creator can Media.
not be launched However, if you have already created a
because there is "Recovery Media", you can use it to restore the
no recovery recovery partition.
partition."
Simply follow the instructions in Restoring the
pre-installed software from your created
Recovery Media section in Chapter1, Getting
Started.
You will be directed to select "Restore Original
Factory Image" from the drop-down menu.
If you have not created "Recovery Media",
please contact TOSHIBA support for assistance.

TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call

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 Troubleshooting

Some problems you experience may be related to software or the operating

system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.

Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed below:
Outside of Europe In Europe
Australia Germany & Austria
TOSHIBA Australia Pty. Ltd. TOSHIBA Europe (I.E.) GmbH
Information Systems Division Geschäftsbereich,
Building C, 12-24 Talavera Rd, Deutschland-Österreich
North Ryde, 2113, NSW, Australia. Hammfelddamm 8, D-41460 Neuss,
Germany
Canada France
TOSHIBA of Canada Ltd. TOSHIBA Systèms France S.A.
191 McNabb Street, Markham, 7, Rue Ampère B.P. 131, 92804
Ontario L3R 8H2 Puteaux Cedex
China Netherlands
TOSHIBA Personal Computer & TOSHIBA Information Systems,
Network (Shanghai) Co., Ltd. Benelux B.V.
10F, BEA Finance Tower, No.66 Rivium Boulevard 41 2909 LK
Hua Yuan Shi Qiao Road, Pudong, Capelle a/d IJssel
Shanghai, P.R.China 200120
Singapore Spain
TOSHIBA Singapore Pte. Ltd. TOSHIBA Information Systems,
438B Alexandra Road #06-01 ESPAÑA
Alexandra Technopark Singapore Parque Empresarial San Fernando
119968 Edificio Europa, 1a Planta, Escalera
A 28830 Madrid España

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 Troubleshooting

Outside of Europe In Europe

United States of America United Kingdom
TOSHIBA America Information TOSHIBA Information Systems
Systems, Inc. (U.K.) Ltd.
9740 Irvine Boulevard Irvine, TOSHIBA Court Weybridge
California 92618 USA Business Park Addlestone Road
Weybridge, Surrey KT15 2UL
India The Rest of Europe
TOSHIBA India Pvt Ltd. TOSHIBA Europe (I.E.) GmbH
PC Division 6th Floor, DR Gopal Geschäftsbereich, Deutschland-
Das Bhawan Barakhamba Road, Österreich Hammfelddamm 8, D-
Delhi-110001, India 41460 Neuss, Germany

User’s Manual 8-21

 Appendix A

Specifications

This appendix summarizes the computer’s technical specifications.

Physical Dimensions

Size 338(w) x 232 (d) x 34/38 (h) millimeters

(not including parts that extend beyond the main
body).

Environmental Requirements

Conditions Ambient temperature Relative humidity

Operating 5°C (41°F) to 35°C (95°F) 20% to 80%
(noncondensing)
Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90%
(noncondensing)
Wet-bulb 26°C maximum
temperature
Conditions Altitude (from sea level)
Operating 0 to 3,000 meters
Non-operating 0 to 10,000 meters maximum

User’s Manual A-1

 Specifications

Power Requirements

AC adaptor 100-240 volts AC

50 or 60 hertz (cycles per second)
Computer 19V DC

Built-in Modem

This information is applicable to the models equipped with a built-in

modem.

Network control unit (NCU)

Type of NCU AA
Type of line Telephone line (analog only)
Type of dialing Pulse
Tone
Control command AT commands
EIA-578 commands
Monitor function Computer’s speaker
Communication specifications
Communication Data: Full duplex
system Fax: Half duplex
Communication Data
protocol ITU-T-Rec V.21/V.22/V.22bis/V.32/
(Former CCITT) V.32bis/V.34/V.90
Bell 103/212A
Fax
ITU-T-Rec V.17/V.29/V.27ter/V.21 ch2
(Former CCITT)

User’s Manual A-2

 Specifications

Communication Data transmission and reception

speed 300/1200/2400/4800/7200/9600/12000/14400/16
800/19200/21600/24000/26400/28800/31200/33
600 bps
Data reception only with V.90
28000/29333/30666/32000/33333/34666/36000/
37333/38666/40000/41333/42666/44000/45333/
46666/48000/49333/50666/52000/53333/54666/
56000 bps
Fax
2400/4800/7200/9600/12000/14400 bps
Transmitting level -10 dBm
Receiving level -10 to -40 dBm
Input/output 600 ohms ±30%
impedance
Error correcting MNP class 4 and ITU-T V.42
Data compression MNP class 5 and ITU-T V.42bis

User’s Manual A-3

 Appendix B

Display Controller and Video mode

Display controller
The display controller interprets software commands into hardware
commands that turn particular parts on the screen on or off.
Due to the display panel's increased resolution, lines may appear broken
in when displaying images in full-screen text mode.
The display controller also controls the video mode and uses industry
standard rules to govern the screen resolution and the maximum number of
colors that can be displayed at any one time. Therefore, software written for
a given video mode will run on any computer that supports that mode.

Video mode
Video mode settings are configured via the Screen Resolution dialog.
To open the Screen Resolution dialog, click Start -> Control Panel ->
Appearance and Personalization -> Display -> Change display
settings.
If you are running some applications (for example a 3D application or video
playback and so on), you may see some disturbance, flickering or frame
dropping on your screen.
If that occurs, adjust the resolution of display, lowering it until the screen is
displayed properly.
Disabling Windows AeroTM may also help correct this issue.

User’s Manual B-1

 Appendix C

Information for Wireless Devices

Wireless LAN Interoperability

The Wireless LAN is compatible with other LAN systems Direct Sequence
Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing
(OFDM) radio technology, and is compliant to:
■ The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n),
as defined and approved by the Institute of Electrical and Electronics
Engineers.
■ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi
Alliance®.
The “Wi-Fi CERTIFIED™” logo is a certification mark of the Wi-Fi
Alliance®.

Bluetooth wireless technology Interoperability

Bluetooth™ Cards from TOSHIBA are designed to be interoperable with
any product with Bluetooth wireless technology that is based on Frequency
Hopping Spread Spectrum (FHSS) radio technology, and is compliant to:
■ Bluetooth Specification Ver. 3.0+HS or Ver. 3.0, as defined and
approved by The Bluetooth Special Interest Group.
■ Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special interest Group.

User’s Manual C-1

 Information for Wireless Devices

CAUTION about Wireless Devices

The wireless devices have not completed verification of connection and

operation with all devices which are using the Wireless LAN or Bluetooth
radio technology.
Bluetooth and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth
and Wireless LAN devices simultaneously, you may occasionally
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your Bluetooth or Wireless LAN.
Please visit http://www.pc.support.global.toshiba.com, if you have any
questions about using Wireless LAN or Bluetooth Card from TOSHIBA.
In Europe visit
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm
Your Bluetooth product is based on Bluetooth Version 2.1+EDR
specifications. It is not compatible with devices using Bluetooth Version
1.0B specifications.

Wireless Devices and your health

Wireless products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless products
however is far much less than the electromagnetic energy emitted by
wireless devices like for example mobile phones.
Because Wireless products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes
Wireless products is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless products may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
■ Using the Wireless products equipment on board of airplanes, or
■ In any other environment where the risk of interference to other devices
or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless device prior to
turning on the equipment.

User’s Manual C-2

 Information for Wireless Devices

Radio Regulatory Information

The Wireless device is must be installed and used in strict accordance with
the manufacturer’s instructions as described in the user documentation that
comes with the product. This product complies with the following radio
frequency and safety standards.

Europe
Restrictions for Use of 2400.0-2483.5MHz Frequencies in
Europe
France: Outdoor use Military Radiolocation use.Refarming
limited to 10mW of the 2.4GHz band has been
e.i.r.p. within the ongoing in recent years to allow
band 2454- current relaxed regulation Full
2483.5MHz implementation planned 2012.
Italy: - For private use, a general
authorization is required if
WAS/RLAN’s are used outside own
premises. For public use, a general
authorization is required.
Luxembourg: Implemented General authorization required for
network and service supply.
Norway: Implemented This subsection does not apply for
the geographical area within a radius
of 20 km from the centre of Ny-
Alesund.
Russian - Only for indoor applications.
Federation:

Restrictions for Use of 5150-5350MHz Frequencies in Europe

Italy: - For private use, a general
authorization is required if
WAS/RLAN’s are used outside own
premises.

User’s Manual C-3

 Information for Wireless Devices

Luxembourg: Implemented General authorization required for

network and service supply.
Russian Limited e.i.r.p 100mW. Permitted to use only
Federation: for indoor applications, closed
industrial and warehouse areas, and
on board aircraft.
1. Permitted to use for local
networks of aircraft crew service
communications on board aircraft
in area of the airport and at all
stages of flight.
2. Permitted to use for public
wireless access local networks
on board aircraft during a flight at
the altitude not less than 3000m.

Restrictions for Use of 5470-5725MHz Frequencies in Europe

Italy: - For private use, a general

authorization is required if
WAS/RLAN’s are used outside own
premises.
Luxembourg: Implemented General authorization required for
network and service supply
Russian Limited e.i.r.p 100mW. Permitted to use only
Federation: for indoor applications, closed
industrial and warehouse areas, and
on board aircraft.
1. Permitted to use for local
networks of aircraft crew service
communications on board aircraft
in area of the airport and at all
stages of flight.
2. Permitted to use for public
wireless access local networks on
board aircraft during a flight at the
altitude not less than 3000m.
To remain in conformance with European spectrum usage laws for
Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations
apply for outdoor usage. The user should use the wireless LAN utility to
check the current channel of operation. If operation is occurring outside of
the allowable frequencies for outdoor use, as listed above, the user must
contact the applicable national spectrum regulator to request a license for
outdoor operation.

User’s Manual C-4

 Information for Wireless Devices

Canada - Industry Canada (IC)

This device complies with RSS 210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.
The term “IC” before the equipment certification number only signifies that
the Industry Canada technical specifications were met.

USA-Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
Refer to the FCC information section for the detailed information.

Caution: Exposure to Radio Frequency Radiation

The radiated output power of the Wireless device is far below the FCC
radio frequency exposure limits. Nevertheless, the Wireless device shall be
used in such a manner that the potential for human contact during normal
operation is minimized.
In the usual operating configuration, the distance between the antenna and
the user should not be less than 20cm. Please refer to the computer user’s
manual for the details regarding antenna location.
The installer of this radio equipment must ensure that the antenna is
located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada's website www.hc-sc.gc.ca.

Caution: Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in the 5.15 to
5.25GHz frequency range.

Taiwan

Article 12 Without permission granted by the DGT or NCC, any

company, enterprise, or user is not allowed to change
frequency, enhance transmitting power or alter original
characteristic as well as performance to an approved low
power radio-frequency devices.
Article 14 The low power radio-frequency devices shall not influence
aircraft security and interfere legal communications; If found,
the user shall cease operating immediately until no
interference is achieved.
The said legal communications means radio communications
is operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible
with the interference from legal communications or ISM radio
wave radiated devices.

User’s Manual C-5

 Information for Wireless Devices

Using this equipment in Japan

In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
1. Important notice
The frequency bandwidth of this equipment may operate within the same
range as industrial devices, scientific devices, medical devices, microwave
ovens, licensed radio stations and non-licensed specified low-power radio
stations for mobile object identification systems (RFID) used in factory
production lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with any of
the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location of use,
or turn off the source of emissions.
3. Contact an authorized TOSHIBA service provider if you have problems
with interference caused by this product to Other Radio Stations.
2. Indication for Wireless LAN
The indication shown below appears on this equipment.

(1) 2.4 : This equipment uses a frequency of 2.4GHz.

(2) DS : This equipment uses DS-SS modulation.
(3) OF : This equipment uses OFDM modulation.
(4) 4 : The interference range of this equipment is less than
40m.
(5) :This equipment uses a frequency bandwidth from
2,400MHz to 2,483.5MHz. It is possible to avoid the
band of mobile object identification systems.
3. Indication for Bluetooth
The indication shown below appears on this equipment.

(1) 2.4 : This equipment uses a frequency of 2.4 GHz.

(2) FH : This equipment uses FH-SS modulation.
(3) 1: The interference range of this equipment is less than 10 m.

User’s Manual C-6

 Information for Wireless Devices

(4) This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz. It is impossible to avoid the
band of mobile object identification systems.
4. About the JEITA
5GHz Wireless LAN supports W52/W53/W56 Channel.

Device Authorization
This device obtains the Technical Regulation Conformity Certification and it
belongs to the device class of radio equipment of low-power data
communication system radio station stipulated in the Telecommunications
Business Law of Japan.
■ Atheros AR9285 Wireless Network Adapter b/g/n(b/g) module
The Name of the radio equipment: AR5B95
DSP Research, Inc.
Approval Number: D081038003
■ Realtek® RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless
LAN
The Name of the radio equipment: RTL8188CE
Japan Approvals Institute for Telecommunications Equipment
Approval Number: D100075001
■ Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g)
Wireless LAN and Bluetooth
The Name of the radio equipment: AR5B195
DSP Research, Inc.
Approval Number: D091014003

The following restrictions apply:

■ Do not disassemble or modify the device.
■ Do not install the embedded wireless module into other device.
When using the wireless device in any country or region, refer to the
section Approved Countries/Regions for use in the online manual.

Radio approvals for wireless devices

Approved Countries/Regions for the Atheros® AR9285 Wireless
Network Adapter b/g/n (b/g) Wireless LAN
This equipment is approved to the radio standard by the countries/regions
in the following table.

User’s Manual C-7

 Information for Wireless Devices

Do not use this equipment in the countries/regions which are not listed in
the table below.

■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-

Ch11.
■ Connection with an access point by the Infrastructure mode is Ch1-
Ch13.

As of Oct.2010

Albania Australia Austria Azerbaijan

Argentina Bahrain Belgium Bolivia

Bosnia and Bulgaria Canada Cambodia

Herzegovina

Chile China Colombia Costa Rica

Croatia Cyprus Czech Republic Denmark

Dominican Ecuador Egypt El Salvador

Republic

Estonia Finland France Germany

Ghana Greece Guatemala Hong Kong

Hungary Iceland India Indonesia

Ireland Italy Japan Jordan

Kazakhstan Kenya Kuwait Kyrgyzstan

Latvia Lebanon Liechtenstein Lithuania

Luxembourg Macedonia Malaysia Malta

Mexico Monaco Montenegro Netherlands

New Zealand Norway Oman Panama

Pakistan Papua New Paraguay Peru

Guinea

Philippines Poland Portugal Puerto Rico

Qatar Romania Saudi Arabia Serbia

User’s Manual C-8

 Information for Wireless Devices

Singapore Slovak Republic Slovenia South Africa

South Korea Spain Sri Lanka Sweden

Switzerland Taiwan Thailand Turkey

UAE UK Ukraine USA

Uruguay Venezuela Vietnam Yemen

Zimbabwe

Approved Countries/Regions for the Realtek® RTL8188CE Wireless

LAN 802.11n PCI-E NIC b/g/n Wireless LAN
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.

■ An ad-hoc mode is not available in 802.11n mode.

■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-
Ch11.
■ Connection with an access point by the Infrastructure mode is Ch1-
Ch13.
As of Oct.2010

Albania Australia Austria Azerbaijan

Bahrain Belgium Bolivia Bosnia and

Herzegovina

Brazil Bulgaria Canada Cambodia

Chile China Colombia Costa Rica

Croatia Cyprus Czech Republic Denmark

Dominican Ecuador Egypt El Salvador

Republic

Estonia Finland France Germany

Ghana Greece Guatemala Hong Kong

Hungary Iceland India Indonesia

User’s Manual C-9

 Information for Wireless Devices

Ireland Italy Japan Jordan

Kazakhstan Kenya Kuwait Kyrgyzstan

Latvia Lebanon Lesotho Liechtenstein

Lithuania Luxembourg Macedonia Malaysia

Malta Mexico Monaco Montenegro

Mozambique Namibia Netherlands New Zealand

Norway Oman Pakistan Panama

Papua New Paraguay Peru Philippines

Guinea

Poland Portugal Puerto Rico Qatar

Romania Saudi Arabia Senegal Serbia

Singapore Slovak Republic Slovenia South Africa

South Korea Spain Sri Lanka Sweden

Switzerland Taiwan Thailand Turkey

Ukraine UAE UK USA

Uruguay Venezuela Vietnam

Approved Countries/Regions for the Atheros AR9002WB-1NG

Wireless Network Adaptor b/g/n (b/g) Wireless LAN and Bluetooth
This equipment is approved to the radio standard by the countries/regions
in the following table.
Do not use this equipment in the countries/regions which are not listed in
the table below.

■ Available channel of Peer-to-peer connection by ad-hoc mode is Ch1-

Ch11.
■ Connection with an access point by the Infrastructure mode is Ch1-
Ch13.

User’s Manual C-10

 Information for Wireless Devices

As of Oct.2010

Albania Algeria Angola Argentina

Australia Austria Azerbaijan Bahrain

Bangladesh Belarus Belgium Bolivia

Bosnia and Botswana Brazil Bulgaria

Herzegovina

Burkina Faso Burundi Cambodia Cameroon

Canada Central African Chile China

Republic

Colombia Comoros Costa Rica Croatia

Cyprus Czech Republic Democratic Denmark

Republic of the
Congo

Dominican Ecuador Egypt El Salvador

Republic

Estonia Finland France Georgia

Germany Ghana Greece Guatemala

Honduras Hong Kong Hungary Iceland

India Indonesia Ireland Israel

Italy Ivory Coast Japan Jordan

Kazakhstan Kenya Kuwait Kyrgyzstan

Latvia Lebanon Lesotho Liberia

Liechtenstein Lithuania Luxembourg Libia

Madagascar Malawi Malaysia Malta

Mauritius Mexico Monaco Montenegro

Morocco Mozambique Namibia Netherlands

New Zealand Nicaragua Niger Nigeria

Norway Oman Pakistan Panama

User’s Manual C-11

 Information for Wireless Devices

Paraguay Peru Philippines Poland

Portugal Puerto Rico Qatar Republic of Chad

Republic of Republic of The Reunion Romania

Djibouti Gambia

Rwanda Saudi Arabia Senegal Serbia

Sierra Leone Singapore Slovak Republic Slovenia

South Africa South Korea Spain Sri Lanka

Swaziland Sweden Switzerland Taiwan

Tajikistan Thailand Togo Tunisia

Turkey Turkmenista UAE UK

Ukraine Uruguay USA Venezuela

Vietnam Yemen Zambia Zimbabwe

User’s Manual C-12

 Appendix D

AC Power Cord and Connectors

The power cord’s AC input plug must be compatible with the various
international AC power outlets and the cord must meet the standards for
the country/region in which it is used. All cords must meet the following
specifications:

Wire size: Minimum 0.75 mm2

Current rating: Minimum 2.5 amperes

Certification agencies

China CQC

U.S. and Canada: UL listed and CSA certified

No. 18 AWG, Type SVT or SPT-2

Australia: AS

Japan: DENANHO

China: CQC, CEMC

Europe:

Austria: OVE Italy: IMQ

Belgium: CEBEC The Netherlands: KEMA

Denmark: DEMKO Norway: NEMKO

Finland: FIMKO Sweden: SEMKO

User’s Manual D-1

 AC Power Cord and Connectors

France: LCIE Switzerland: SEV

Germany: VDE United Kingdom: BSI

In Europe, two conductors power cord must be VDE type, H05VVH2-F or

H03VVH2-F and for three conductors power cord must be VDE type,
H05VV-F.
For the United States and Canada, two pin plug configuration must be a 2-
15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-
15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical
code handbook and the Canadian Electrical Code Part II.
The following illustrations show the plug shapes for the U.S.A. and Canada,
the United Kingdom, Australia, Europe and China.

USA United Kingdom

UL approved BS approved
Australia Europe

AS approved Approved by the

appropriate agency
Canada
China

CSA approved CCC approved

User’s Manual D-2

 Appendix E

TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor application proactively monitors a

number of system functions such as power consumption, battery health
and the system cooling, informing you of significant system conditions. This
application recognizes the system and individual component serial
numbers, and will track specific activities related to the computer and their
usage.

The collected information includes device operation time and number of

actuations or status changes (i.e.: number of power button and FN key
combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume,
wireless communication function, TOSHIBA Express Port Replicator and
USB information), date of initial system use, and also computer and device
usage (i.e.: power settings, battery temperature and recharging, CPU,
memory, backlight illumination time, and temperatures for various devices).
The stored data uses a very small portion of the total hard disk capacity,
approximately 10MB or less per year.

This information is used to identify and provide a notification of system

conditions which may effect the performance of your TOSHIBA computer. It
may also be used to help diagnose problems should the computer require
service by TOSHIBA or TOSHIBA's authorized service providers.
Additionally, TOSHIBA may also use this information for quality assurance
analysis.
Subject to the use restrictions above, the HDD data logged may be
transferred to entities located outside of your country or region of residence
(e.g., European Union). Those countries may or may not have the same
data protection laws or data protection levels as required by your home
country or region.
Once enabled, you may disable the TOSHIBA PC Health Monitor at any
time by uninstalling the software via Uninstall a program in the Control
Panel. Doing so will automatically delete all collected information from the
HDD.

User’s Manual E-1

 TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor software does not extend or modify

TOSHIBA's obligations under its standard limited warranty in any way.
TOSHIBA's standard limited warranty terms and limitations apply.

Starting the TOSHIBA PC Health Monitor

The TOSHIBA PC Health Monitor can be started using the following
methods:
■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health
Monitor.

■ Click the icon ( ) in the notification area, then click the "Enable PC
Health Monitor..." message for the first time you run the
application and "Run PC Health Monitor..." every time thereafter.
No matter which method is used, the TOSHIBA PC Health Monitor
explanation screen will be displayed.
Clicking Next will display the PC Health Monitor Software Notice
& Acceptance screen. Please carefully read the information displayed.
Selecting ACCEPT and clicking OK will enable the program. By enabling
the TOSHIBA PC Health Monitor software, you agree with these terms and
conditions and to the use and sharing of the collected information. Once
the program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.

If a TOSHIBA PC Health Monitor message is displayed

A message will be displayed if any changes which may interfere with the
operation of the program are detected.
* If a message is displayed, follow the instructions displayed on screen.

User’s Manual E-2

 Appendix F

Legal Footnotes

This chapter states the Legal Footnotes information applicable to TOSHIBA

computers.

Non-applicable Icons
Certain computer chassis are designed to accommodate all possible
configurations for an entire product series. Therefore, please be aware that
your selected model may not have all the features and specifications
corresponding to all of the icons or switches shown on the computer
chassis.

CPU
Central Processing Unit ("CPU") Performance Legal Footnotes.
CPU performance in your computer product may vary from specifications
under the following conditions:
■ use of certain external peripheral products
■ use of battery power instead of AC power
■ use of certain multimedia, computer generated graphics or video
applications
■ use of standard telephone lines or low speed network connections
■ use of complex modeling software, such as high end computer aided
design applications
■ use of several applications or functionalities simultaneously
■ use of computer in areas with low air pressure (high altitude >1,000
meters or >3,280 feet above sea level)

User’s Manual F-1

 Legal Footnotes

■ use of computer at temperatures outside the range of 5°C to 30°C

(41°F to 86°F) or >25°C (77°F) at high altitude (all temperature
references are approximate and may vary depending on the specific
computer model - please refer to your computer documentation or visit
the TOSHIBA website at www.pcsupport.toshiba.com for details).
CPU performance may also vary from specifications due to design
configuration.
Under some conditions, your computer product may automatically shut-
down. This is a normal protective feature designed to reduce the risk of lost
data or damage to the product when used outside recommended
conditions. To avoid risk of lost data, always make back-up copies of data
by periodically storing it on an external storage medium. For optimum
performance, use your computer product only under recommended
conditions. Read additional restrictions in your product documentation.
Contact TOSHIBA technical service and support, refer to TOSHIBA support
section in Chapter 8 Troubleshooting for more information.

64-Bit Computing
64-bit processors are designed to take advantage of 32 and 64 bit
computing.
64-bit computing requires that the following hardware and software
requirements are met:
■ 64-bit Operating System
■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System)
■ 64-bit Device drivers
■ 64-bit applications
Certain device drivers and/or applications may not be compatible with a 64-
bit CPU and therefore may not function properly.

Memory (Main System)

Part of the main system memory may be used by the graphics system for
graphics performance and therefore reduce the amount of main system
memory available for other computing activities. The amount of main
system memory allocated to support graphics may vary depending on the
graphics system, applications utilized, system memory size and other
factors.
Computers configured with a 32-bit operating system can address up to
approximately 3 GB of system memory.
Computers configured with a 64-bit operating system can address 4 GB or
more of system memory.

User’s Manual F-2

 Legal Footnotes

Battery Life
Battery life may vary considerably depending on product model,
configuration, applications, power management settings and features
utilized, as well as the natural performance variations produced by the
design of individual components. Published battery life numbers are
achieved on select models and configurations tested by TOSHIBA at the
time of publication. Recharge time varies depending on usage. Battery may
not charge while computer is consuming full power.
After going through many charge and discharge cycles, the battery will lose
its ability to perform at maximum capacity and will need to be replaced.
This is a normal phenomenon for all batteries. To purchase a new battery
pack, see the accessories information that is shipped with your computer.

Hard Disk Drive (HDD) Capacity

One Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
The computer operating system, however, reports storage capacity using
powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and
therefore shows less storage capacity. Available storage capacity will also
be less if the product includes one or more pre-installed operating systems,
such as Microsoft Operating System and/or pre-installed software
applications, or media content. Actual formatted capacity may vary.

LCD
Over a period of time, and depending on the usage of the computer, the
brightness of the LCD screen will deteriorate. This is an intrinsic
characteristic of LCD technology.
Maximum brightness is only available when operating in AC power mode.
Screen will dim when the computer is operated on battery power and you
may not be able to increase the brightness of the screen.

Graphics Processor Unit ("GPU")

Graphics processor unit ("GPU") performance may vary depending on
product model, design configuration, applications, power management
settings and features utilized. GPU performance is only optimized when
operating in AC power mode and may decrease considerably when
operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated
Video Memory, System Video Memory and Shared System Memory.
Shared System Memory will vary depending on system memory size and
other factors.

User’s Manual F-3

 Legal Footnotes

Wireless LAN
The transmission speed over the wireless LAN and the distance over which
wireless LAN can reach may vary depending on surrounding
electromagnetic environment, obstacles, access point design and
configuration, and client design and software/hardware configurations.
The actual transmission speed will be lower than the theoretical maximum
speed.

Copy Protection
Applicable copy protection standards included in certain media may
prevent or limit recording or viewing of the media.

User’s Manual F-4

Glossary

The terms in this glossary cover topics related to this manual. Alternate
naming is included for reference.
Abbreviations
AC: Alternating current
ACPI: Advanced Configuration and Power Interface
AMT: Intel Active Management Technology
ASCII: American Standard Code for Information Interchange
BD-R: Blu-ray Disc™ Recordable
BD-RE: Blu-ray Disc™ Rewritable
BIOS: basic input/output system
bps: bits per second
CD: compact disc
CD-ROM: Compact Disc Read-Only Memory
CD-RW: Compact Disc-ReWritable
CMOS: complementary metal-oxide semiconductor
CPU: central processing unit
CRT: cathode ray tube
DC: direct current
DDR: double data rate
DIMM: dual inline memory module
DVD: digital versatile disc
DVD-R: Digital Versatile Disc-Recordable
DVD-RAM: Digital Versatile Disc-Random Access Memory
DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer
DVD-ROM: Digital Versatile Disc-Read Only Memory
DVD-RW: Digital Versatile Disc-ReWritable
DVD+R (Double Layer): Digital Versatile Disc Recordable Double Layer
eSATA: external Serial ATA
FDD: floppy diskette drive
FIR: fast infrared
GB: gigabyte
HDD: hard disk drive

User’s Manual Glossary-1

 Glossary

HDMI: High-Definition Multimedia Interface

IDE: integrated drive electronics
IEEE: Institute of Electrical and Electronics Engineers
I/O: input/output
IRQ: interrupt request
KB: kilobyte
LAN: local area network
LCD: liquid crystal display
LED: light emitting diode
MB: megabyte
MMC: multi media card
OCR: optical character recognition (reader)
PC: personal computer
PCI: peripheral component interconnect
RAM: random access memory
RGB: red, green, and blue
ROM: read only memory
RTC: real time clock
S/P DIF: Sony/Philips Digital Interface Format
SD: Secure Digital
SDHC: Secure Digital High Capacity
SDXC: Secure Digital Extended Capacity
SDRAM: synchronous dynamic random access memory
SLI: Scalable Link Interface
SSD: Solid state drive
TFT: thin-film transistor
USB: Universal Serial Bus
UXGA: ultra extended graphics array
VGA: video graphics array
WAN: wide area network
WSXGA: wide super extended graphics array
WSXGA+: wide super extended graphics array plus
WUXGA: Wide Ultra Extended Graphics Array
WXGA: wide extended graphics array
WXGA+: wide extended graphics array plus
XGA: extended graphics array

User’s Manual Glossary-2

Index

A Display 3-4
automatic power off 3-7
AC adaptor 3-3
brightness down 5-4
additional 3-29
brightness up 5-4
connecting 1-3
controller B-1
DC IN 19V jack 2-5
hinges 2-8
ASCII characters 5-7
opening 1-6
B screen 2-9
Documentation list 1-1
Battery
Dual Pointing Device
charging 6-5
Touch Pad 2-9, 4-1
extending life 6-7
Touch Pad control buttons 4-1
indicator 2-10, 6-2
using 4-1
monitoring capacity 6-6
DVD Super Multi drive
real time clock 3-3, 6-4
problems 8-9
save mode 3-8
types 6-3 E
Battery pack 2-6, 3-2
Enable/Disable Wireless communication
replacing 6-8
4-35
Bluetooth 3-6, 4-34
Equipment checklist 1-1
Bluetooth Stack for Windows by
External monitor 2-5, 3-24
Toshiba 3-10
problems 8-16
problems 8-18
Blu-ray™ drive F
problems 8-10 FN + ESC (Mute) 5-3
Boot Priority 7-3 FN + F1 (Lock) 5-3
C FN + F10 (Arrow Mode) 5-3
FN + F11 (Numeric Mode) 5-3
CD/DVD/Blu-ray Disc™ drive
FN + F12 (ScrLock) 5-3
using 4-6
FN + F2 (Power Plan) 5-3
Cleaning the computer 4-38
FN + F3 (Sleep) 5-3
Cooling vents 2-3
FN + F4 (Hibernate) 5-3
Corel Digital Studio for TOSHIBA 3-12
FN + F5 (Output) 5-4
D FN + F6 (Brightness Down) 5-4
FN + F7 (Brightness Up) 5-4
DC IN indicator 2-10, 6-3
FN + F8 (Wireless) 5-4

User’s Manual Index-1

FN + F9 (Touch Pad) 5-4 Function keys F1...F12 5-2
FN + space (Zoom) 5-4 Hot keys 5-3
Function keys 5-2 problems 8-7
typewriter keys 5-1
G Windows special keys 5-5
Graphics controller 3-5 Keypad overlay
Arrow Mode 5-6
H Numeric Mode 5-6
Hard disk drive 3-3 temporarily using normal keyboard
automatic power off 3-7 (overlay on) 5-6
Hard Disk Drive/Optical Disc Drive indica- temporarily using overlay (overlay off)
tor 2-10 5-6
HDMI 3-25 turning on the overlays 5-5
Heat dispersal 3-8, 4-39
Hibernation Mode 3-8 L
Hot keys 3-7 LAN 3-6, 4-36
Brightness Down 5-4 cable types 4-36
Brightness Up 5-4 connecting 4-37
Hibernate 5-3 disconnecting 4-37
Lock 5-3 jack 2-3
Mute 5-3 problems 8-18
Output 5-4
Power Plan 5-3 M
Sleep 5-3 Media care 4-28
Touch Pad 5-4 Card care 3-17
Wireless 5-4 Memory card care 3-17
Volume down 5-5 Memory 3-2
Volume up 5-5 additional 3-29
Zoom 5-4 installing 3-20
HW Setup problems 8-15
accessing 7-1 removing 3-22
Boot priority 7-3 Memory media
display 7-3 inserting 3-18
general 7-1 removing 3-19
keyboard 7-4 Memory media slot 2-2, 3-15
LAN 7-4 indicator 2-10
SATA 7-5 using 3-15
window 7-1 Memory Stick 3-16
USB 7-5 Modem 3-6
connecting 4-32
J disconnecting 4-33
Indicators 2-10 jack 2-2
problems 8-17
K region selection 4-31
Keyboard 5-1 Moving the computer 4-38
emulating enhanced keyboard 5-2 MultiMediaCard 3-16
FN Sticky key 5-5

User’s Manual Index-2

P R
Password Recovery hard disk drive 1-14
power on 3-7 Recovery Media 1-14
Starting the computer by 6-10 problems 8-19
Pointing Device Restarting the computer 1-11
Touch Pad 8-12
Power S
conditions 6-1 SD/SDHC/SDXC Card
Hibernation Mode 1-10 formatting 3-17
indicators 6-2 note 3-16
panel on/off 3-8, 6-11 Security lock 3-28
Shut Down mode (Boot Mode) 1-8 Sleep Mode
Sleep Mode 1-8 setting 1-8
System Auto Off 6-11 System automatic 3-7
turning off 1-8 Soft keys
turning on 1-7 enhanced keyboard 5-2
Problems ScrLock 5-3
AC power 8-5 Sound system
Additional memory module 8-15 headphone jack 2-4
Analyzing the problem 8-2 microphone jack 2-4
Battery 8-5 problems 8-15
Bluetooth 8-18 SmartAudio 4-29
Dual Pointing device 8-12 Stereo speakers 2-8
DVD Super Multi drive 8-9
External monitor 8-16
T
Hard disk drive 8-8 TOSHIBA Assist 3-11
Hardware and system checklist 8-3 TOSHIBA ConfigFree 3-11
HDMI monitor output function 8-19 TOSHIBA Disc Creator 3-11, 4-16
Internal display panel 8-8 TOSHIBA DVD-RAM Utility 3-11
Keyboard 8-7 TOSHIBA HDD/SSD Alert Utility 3-11
LAN 8-18 TOSHIBA PC Diagnostic Tool 3-10
Memory Cards 8-11 TOSHIBA Service Station 3-12
Overheating power down 8-4 TOSHIBA Speech System 3-14
Power 8-4 Touch Pad ON/OFF button 2-8
Real Time Clock 8-7
Recovery Media 8-19
W
Self test 8-4 Web Camera 2-8, 3-6, 4-2
Sound system 8-15 Video mode B-1
System start-up 8-3 Video RAM 3-2
TOSHIBA support 8-19 Wireless communication 4-33
Touch Pad 8-12 indicator 2-10, 4-36
Wireless LAN 8-18 Wireless LAN 3-6, 4-33
USB device 8-14 problems 8-18
USB mouse 8-13 USB 2.0 or 3.0 2-4
Processor 3-1 USB device
problems 8-14
Using WinDVD BD for TOSHIBA 4-25

User’s Manual Index-3

Utilities and Applications 3-9

User’s Manual Index-4