ISO 9001 Quality Management System Lead Auditor Training
(IRCA)
Course Description BSI’s “Quality Management Systems (QMS) Auditor/Lead Auditor
Training Course (ISO 9001)” course teaches the principles and
practices of effective quality management system audits in
accordance with ISO 9001 and ISO 19011, “Guidelines for
auditing management systems”. Experienced BSI tutors will
guide delegates through the entire audit process, from initiating
the audit through to conducting audit follow-up.
By attending this course delegates will gain necessary auditing
skills developed through a balance of formal classroom tutorials,
practical role-playing, group workshops, and open forum
discussions.
Course Benefits Successful completion of this IRCA certified training course by
passing the relevant IRCA examination and skills assessment, will
demonstrate knowledge and basic skills to undertake and lead a
management systems audit.
Course Structure A combination of tutorials, syndicate exercises and role play,
including the following topics:
Explain the purpose and business benefits of:
• a Quality Management System;
• management system audit;
• third-party certification.
• Explain the role of an auditor to plan, conduct, report and
follow up an Quality MS audit in accordance with ISO 19011
(and ISO 17021 where appropriate).
Have the skills to:
• Plan;
• Conduct;
• Report;
• And follow up an audit of an ISMS to establish conformity (or
otherwise) with
ISO 9001, ISO 19011 (and ISO 17021 where appropriate).
IRCA Certified Course (A17070)
This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training
requirements for IRCA QMS 2008 auditor certification.
©The British Standards Institution 2014 1 of 5
Intended Audience • Quality professionals interested in conducting first-party,
second-party, and/or third-party audits
• Management Representatives
• Quality Directors
• Managers
• Consultants
Course Duration 5 Days with exams on the last day.
Prerequisites Before attending this course, delegates are expected to have:
• Knowledge of the following quality management principles
and concepts:
− The Plan, Do, Check, Act (PDCA) cycle
− The relationship between quality management and
customer satisfaction
− Commonly used quality management terms and
definitions and the 8 Quality Principles as given in ISO
9000
− The process approach used in quality management
− The Model of a Process Based Quality Management
System, the structure and content of ISO 9001
− Knowledge of the requirements of ISO 9001
• It is advisable that delegates have either attended an internal
auditors course, or had experience with conducting internal
or supplier audits
Agenda
Day 1
Time Topic
08.3 Benefits to you, Welcome and Introductions
Course Aims, Objectives and Structure
KNOW LEDGE
First, Second & Third Party Audits
Audit Process
Audit Objectives, Scopes & Criteria’s
IRCA Certified Course (A17070)
This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training
requirements for IRCA QMS 2008 auditor certification.
©The British Standards Institution 2014 2 of 5
Audit Resources
Roles & Responsibilities & Confidentiality
Audit Methods
Stage 1 Audit
Stage 2 Audit
Audit Plan
Work Documents
Opening Meeting
Audit Evidence
Effective Communication
Audit Findings
Audit Meetings
Closing Meeting
Audit Reports
Audit Follow-Up
17.30 Close Day 1
Day 2
Time Topic
08.30 Day 1 review
KNOW LEDGE continued
Purpose & Business Benefits of a QMS
Terminology
Plan-Do-Check-Act
QMS Processes & Context
Role of the Auditor
QMS Documentation
SK ILLS
Initiating the Audit
Document Review
IRCA Certified Course (A17070)
This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training
requirements for IRCA QMS 2008 auditor certification.
©The British Standards Institution 2014 3 of 5
Audit Plan
Work Documents
Opening Meeting
Observations
Auditing Top Management
18.00 Close Day 2
Day 3
Time Topic
08.30 Specimen Exam: Sections 1 & 2 Review
SK ILLS
Auditing ‘Planning to meet Requirements’
Tutorial on body language
Auditing ‘Determination of Requirements’
Questions & Evidence
Auditing Product Realization
Auditing Monitoring & Measurement
18.00 Close Day 3
Day 4
Time Topic
08.30 Specimen Exam: Section 3 Review
SK ILLS
Auditing ‘Continual Improvement’
Nonconformities
Closing Meeting
Audit Report
Audit Follow-Up
Specimen Exam: Section 4
18.00 Close Day 3
IRCA Certified Course (A17070)
This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training
requirements for IRCA QMS 2008 auditor certification.
©The British Standards Institution 2014 4 of 5
Day 5
Time Topic
08.00 Receive homework – audit report from student
The certification and accreditation process, the role of IRCA, the IRCA QMS
auditor certification requirements and code of conduct
Final questions/final revision
Evaluation
Introduction/readiness to the exam
10.15 Exam
12.15 End of Course
IRCA Certified Course (A17070)
This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training
requirements for IRCA QMS 2008 auditor certification.
©The British Standards Institution 2014 5 of 5
