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CC - Emotional Intelligence

Emotional intelligence involves skills such as self-awareness, empathy, managing feelings, and handling relationships. It is defined as the ability to identify and control one's own emotions and the emotions of others. Elements of emotional intelligence include controlling impulses, regulating mood, thinking empathetically, and preventing frustration. People with high emotional intelligence have abilities like empathy, self-awareness of feelings, controlling emotions appropriately, focusing attention, and smooth interpersonal skills.

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58 views2 pages

CC - Emotional Intelligence

Emotional intelligence involves skills such as self-awareness, empathy, managing feelings, and handling relationships. It is defined as the ability to identify and control one's own emotions and the emotions of others. Elements of emotional intelligence include controlling impulses, regulating mood, thinking empathetically, and preventing frustration. People with high emotional intelligence have abilities like empathy, self-awareness of feelings, controlling emotions appropriately, focusing attention, and smooth interpersonal skills.

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TREESA ROSE 1730276
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EMOTIONAL INTELLIGENCE- DANIEL GOLEMAN

Emotional Intelligence (EQ) is defined as the ability to control, identify and


assess one’s own emotions and emotions of others around. Emotional
intelligence is a concept which includes perception, control of expressions
and emotions, empathy and self control, conflict resolution process,
communication, conscience and perhaps many more. It includes skills such as
being able to control the impulse, to curb the impatience, to properly regulate
mood and to prevent the frustration, the ability to think, to have empathy and
hope. Emotional intelligence involves the following elements: self-
awareness, empathy, managing feelings, handling relationship and
motivation.
Knowing our feelings: Conscience is recognizing an emotion the moment it is
created, is the cornerstone of emotional intelligence. The ability to
understand and appreciate our emotions is the key to psychological insight
and self understanding. While the inability to see our real feelings, leaves us
at their mercy.
Controlling our emotions: To manipulate and control our emotions so as they
are appropriate at any time is an ability built on conscience. People lacking
this ability are always fighting feelings of depression, while those who are
distinguished for it can overcome setbacks and disappointments of life more
quickly.
Exploration of incentives: Control of emotions so as to serve an objective is
essential to focus attention, to find incentives, to self- possession and to
creativity. Emotional self control seems to be behind any kind of
achievement. People who have this ability tend to be much more productive
and effective.
Recognition of other person’s emotions: Empathy, an ability that has its basis
in emotional awareness, is a fundamental human skill. Empathetic people are
more amenable to silence social signals indicating what other people may
want or need. This makes them better in professions related to community
outreach, teaching, sales and administration.
Handling relations: The art of interpersonal relations is to a large extent, the
skill of handling others feelings. These are skills leading to popularity,
leadership acumen and interpersonal success. People who have largely those
skills usually stand out in terms of smooth interaction with others and always
distinguish in social scene.
Empathy means to recognize others feelings, the cause of these feelings, and
to be able to participate in an individual’s emotional experience without
actually being a part of it.
Empathy is the ability to understand one’s feeling and transmitting them.
Sympathy is an immediate and uncontrolled emotional reaction which
inundates when one person imagines himself in the position of someone. That
is why it can lead to suspension of care or alleviate ethical actions. Empathy
on the other hand, is a skill learned or an attitude of life, which can be used to
try to come into contact with someone, to communicate and understand
others’ experiences or feelings.
Empathy can be expressed in terms of joy, sorrow, excitement, misery, pain
and confusion.

Reference: http://internationaljournalofcaringsciences.org/docs/Vol1_Issue3_03_Ioannidou.pdf

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