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Faqs For European Customers: 1. What Are The Prices of The Tower Garden® and The Led Light Kit in Europe?

The document provides answers to frequently asked questions about Tower Garden products for European customers. It covers topics like pricing, payment options, shipping details, included components, nutrient usage, tower materials, differences between models, plant capacity, and LED light specifications.

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Edward Amoyen Abella
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128 views5 pages

Faqs For European Customers: 1. What Are The Prices of The Tower Garden® and The Led Light Kit in Europe?

The document provides answers to frequently asked questions about Tower Garden products for European customers. It covers topics like pricing, payment options, shipping details, included components, nutrient usage, tower materials, differences between models, plant capacity, and LED light specifications.

Uploaded by

Edward Amoyen Abella
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FAQs for European Customers

1. What are the prices of the Tower Garden® and the LED light kit in Europe?

2. Can I pay in several installments like in the USA?


Regrettably, payment via installments is not available yet in Europe.
Tower Garden ltd. has not made any official announcement as of yet regarding whether or not they will offer such
payment plans for Europe in the future.
At the present time, the Tower Garden® residential model (home-use model) and the LED light kit must be paid in
full upon placing the order.

3. How long does it take for Tower Garden ltd. to ship an order and where will my tower be shipped
from?
Tower Garden ltd. usually processes orders and ships within 72 hours.
Tower Garden® for Europe is shipped from a warehouse located in Germany. Orders arrive within a few days
regardless of country destination.
4. When I order a tower, what is included inside the box?
When ordering your Tower Garden®, it comes as a fully inclusive kit allowing you to start Tower Gardening upon
reception of your tower! The following items are included:
1 Tower Garden European unit
1 PH Buffer Set
1 PH Test Kit
2 Fertilizer Set 250 ml (A & B)
1 Tower Garden Seed Kit (Basil, Mangold, Parsley, Lettuce, Rocket)
1 Net Pot Set (40 pcs).
1 Start Growing Set (Rock Wool with 28 cubes, Vermiculite, Small Plant Green House)

5. How long will my initial supply of nutrients last?


Depending on climate, your initial supply of nutrients will last between 4 to 6 months. Warmer climates use more
water/nutrients due to the evaporation factor.

6. How much does it cost to reorder nutrients?

7. What are the nutrients made from?


We use a Tower Garden® proprietary nutrient ionic mineral solution by the name of ‘Tower Tonic®’.
Tower Tonic® is the most unique all natural mineral-based nutrient solution ever formulated. In fact, contrary to
conventional hydroponic farming where a different nutrient mixture is needed for each crop, Tower Tonic® can be
used for all vegetables, herbs, fruits and flowers which can be grown on Tower Garden® towers.
Ingredients:

Mineral Blend A:
• Total Nitrogen (N) – 2.0%
• Calcium (Ca) – 1.0%
• Chelated Iron (Fe) – 0.05%
Derived from: Calcium Nitrate, Iron Sodium EDTA
Mineral Blend B:
• Available Phosphate (P2O5) – 1.0%
• Soluble Potash (K2O) – 3.0%
• Magnesium (Mg) – 0.5%
• Sulfur (S) – 3.0%
• Boron (B) – 0.01%
• Copper (Cu) – 0.001%
• Manganese (Mn) – 0.01%
• Molybdenum (Mo) – 0.0005%
• Zinc (Zn) – 0.005%
Derived from: Potassium Nitrate, Potassium Sulfate, Magnesium Sulfate, Boric Acid, Copper Sulfate, Manganese
Sulfate, Sodium Molybdate, Zinc Sulfate, Phosphoric Acid.

8. What is the tower made from?


Tower Garden is made from the safest high-end UV-stabilized, BPA-free, food-grade plastic. The high-quality resins
used by Tower Garden are compliant with both U.S. Food and Drug Administration guidelines for food contact and
European guidelines for Restriction of Hazardous Substances.
Our resin material is also completely opaque — it keeps out light, inhibiting algae growth. This keeps your plants
happier and gives your Tower Garden a longer life.
9. What are the differences between the American and the European models?

The main difference resides in the reservoir at the bottom of the tower.
The American model sold in the US and Canada has a 20-gallon (75 L) reservoir which is round and green.
The European model features a 16-gallon (60 L) reservoir which is white and has a decagonal shape.
The reservoir of the European model is equipped with built-in wheels. The American model needs a special
accessory to be wheeled around.
Additionally, there is a gauge on the reservoir of the European model allowing to check the water level without
having to open the container. Such feature does not exist on the US model.
The components of the tower itself (referring to the white part of the tower where crops are planted) are exactly the
same for the towers sold in the USA/Canada and in Europe.
Tower Garden®’s nutrients are the same for the USA, Canada and Europe.
The pump models may vary depending on countries because of the different voltages involved.
In other words, except on the reservoir at the base, the European and the American towers are the same and will
produce equal results/crop yields.

10. What is the difference between the home-use tower model and the tall commercial towers used in
a Tower Farms?
A Tower Garden for the residential market can accommodate 20 plants (28 plants with an extension) while the
commercial tower is modular in size and can be used to grow up to 52 plants.
Since the commercial Tower Garden is taller, its pump is slightly more powerful than the one used for the residential
model. Furthermore, commercial models feature an auto fill valve, and a drain valve.
There is a minimum order of 10 towers for commercial towers. There is no minimum for the residential model.
In spite of their differences in size, the component used for the tower itself (referring to the white planting pots) are
the same for the commercial towers and the residential towers. Also, the same nutrients are used for commercial
and residential. In other terms, whether using a total commercial tower or the smaller home-use model, you can
obtain the same results in terms of quality and crop yield.
11. How many plants can I grow on the residential model?
You can grow up to 20 plants. In the US and Canada, Tower Garden sells an extension kit allowing to grow up to 28
plants. Such extension kit is not available in Europe.

12. Is the microgreens attachment available in Europe?


The microgreeens attachment will not be available in Europe in 2018. Tower Garden has not made an
announcement as of yet indicating whether or not it will be sold in Europe and when should they decide to do so.
Please check with us directly as we might have extra sets from time to time which we can spare with our customers
(offer limited to customers having purchased their towers through our reseller link).

13. What is the electric consumption of a tower?


Tower Garden® Towers are equipped with a low wattage submersible pump (45 watts only). The pump is
programmed to be on for five minutes and off for 15 minutes on a continuous cycle with the help of a timer. The
operational cost will vary depending on the rates of the power company within each geographical market. On
average, it will cost about 1 euro per month/per tower.

14. What is the electric consumption of the LED light kit?


Powering lights for recommended 14 hours per day costs about €0.30 a day

15. Will my credit card be processed by Agrotonomy Corporation or by Tower Garden ltd. ?
Your order will be processed by Tower Garden ltd. When ordering your tower through Agrotonomy’s reseller link
featured on our website, to thank you, we will send to you a free copy of our e-book titled “Getting the most out of
your aeroponic tower”.

16. Do we offer special discounts for schools and charities?


Tower Garden ltd. does not offer discounts for schools no charity.

17. Do we offer discounts for orders reflecting multiple towers?


Tower Garden ltd. does not offer discounts for orders reflecting several towers.

18. After buying my tower, will I get support from Agrotonomy?


Upon placing your order, Agrotonomy will send to you free of charge an e-book titled “Getting the most out of your
aeroponic tower”. Additionally, you will receive a 50% discount voucher for our aeroponic tower workshops which
are being held from May to September in Ibiza Spain (workshops are in English). Furthermore, for our customers,
we offer personalized consultation services by phone or by email.

19. I am located in the European country not listed in your price list (i.e. Lithuania, Greece, Portugal
etc.). How can I order a tower?
Please contact your Agrotonomy representative for special shipping arrangements.

20. What are the specifications of our LED light grow kit?
– Maximum power consumption: 125 W
– Input voltage (USA models): 120 VAC 60 Hz
– Input voltage (European models): 230 VAC 50 Hz
– Working temperature: < 40° C / 104º F
– Luminous flux: 3400 LM X 4 pcs.
– Color temperature: 6000 K

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