Application Form (Shared)
Application Form (Shared)
Personal Information:
Date of Birth:_____________________________________Age:___________________________________
Do you have:
A university degree:
☐ No ☐ Yes (Please provide more details below - Bachelor/ Masters Degree, Institution, Major and
year attained):
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Other Diploma:
☐ No ☐ Yes (Please provide more details below - Institution, Major and year attained):
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What type of sales? (Door to door, corporate, telesales, retail sales, tradeshows)?
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Please tell us why you applied for this job and why you think you are the best person for the job. Why do
you want to work in Singapore?
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I verify that the above information is correct to the best of my knowledge. I accept that providing
deliberately false information could result in my dismissal
Skincare knowledge:
How good you are familiar with skincare brands on the market (check one):
☐Fair
☐Good, I can name the most popular
☐Very Good, familiar also with the price range of some of them
How good you are familiar with skincare ingredients (check one):
☐Fair
☐Good, I can name the most popular
☐Very Good, familiar also with the price range of some of them
How good you are familiar with different types of skincare products (check one):
☐Fair, only the basic (cleanser, cream and etc.)
☐Good, I can name most of them and tell what purpose of each one
☐Very Good, can explain how to use and in which order
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1. Explain what is “closing” part in sale. Please give an example of “closing” of some sale.
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2. What are the most important things, for your opinion, in “closing” part of the sale?
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3. Scenario:
Your customer said “yes” for buying the product you have presented, however, somehow after the
payment, you felt that he’s not so happy with his purchase.
What would be your actions?
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4. Scenario:
You have sold some product to customer, but he came back after 2 days, asking to return it and get a
refund. Unfortunately, the company doesn’t have refund policy, what would be your actions?
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5. Scenario:
The customer shows signs of being impatient, after you have offered him discount for presented
product. What would be your actions and why?
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6. Scenario:
What information about the customer you would like to ask him, during the skincare product
presentation? Why?
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8. Scenario:
The customer, from the previous scenario, rejected your offer for the second time. What would be
your next actions and why?
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9. Scenario:
You just have finished presenting one of the products to your customer and the first thing the
customer says is that he already has something similar at home. What would be your actions and
why?
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10. What would be your strategy to achieve this goal? Please explain.
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11. What would be your daily plan, if any, to achieve this goal? Please explain.
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12. Scenario:
You just realized that after first 3 working days of the paycheck, you have sold for $6,000. What would
be your plan for the rest of the working days?
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13. Scenario:
You just realized that after first 3 working days you have sold for $1,000. What would be your plan
for the rest of the working days?
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14. Scenario:
After you have worked 7 hours out of your 8-hour shift, you still have 0 sales. What would be your
actions for the rest of the shift and why?
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15. Scenario:
You just have started your working shift and you have noticed saw that the shopping mall is quite
empty. What would be your actions and why?
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16. Scenario:
You just have made a product presentation of 5 products for some customer, and it took 1.5 hours of
your time. Unfortunately, at the end, the customer just said thank you and left the shop without
buying anything. What would be your actions and why?
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17. Scenario:
Your colleague had approached the customer you were aiming to approach. At the end, your
colleague even managed to sold the products to this customer. What would be your actions and
why?
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19. Scenario:
You just have made a product presentation and customer agreed to buy and promised to come back
after his lunch. However, the customer didn’t show up. What would be your actions and why?
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20. How comfortable are you with approaching people in the shopping centre?
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24. What qualities do you believe will result to the most effective sales representatives?
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