YC HR+ User Guide 2019 Version 1.0
YC HR+ User Guide 2019 Version 1.0
Q&A
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ENCOUNTERED ERRORS
HOW TO GO TO EMPLOYEE'S HOME OR MANAGER'S DASHBOARD
STEP 1 Go to https://maxs.ramcoes.com/RVW > ENTER your HR+ Username and Password
Upon LOGIN, you will be directed to EMPLOYEE'S HOME page if not proceed to STEP 2
STEP 2 In the ACTIVITY SEARCH, type HOME > Click EMPLOYEE INFORMATION --> EMPLOYEE'S HOME
CLICK TO GO
BACK HOME
ed to STEP 2
EMPLOYEE'S HOME
IMPORTANT NOTES:
Username for PeopleCore and HR+ are DIFFERENT
Your account will be LOCKED after 3 WRONG attempts
How to recover password?
IMPORTANT NOTES:
Upon LOGIN, if you are not directed to Employee's Home Page
TYPE "HOME" and Click "Employee's Home"
HOW TO RESET OR RETRIEVE PASSWORD
STEP 1 Go to https://maxs.ramcoes.com/RVW > ENTER Username > Click FORGOT YOUR PASSWORD?
STEP 2 SELECT Security Question > TYPE Correct Answer > Click CHANGE PASSWORD
STEP 3 TYPE New Password > CONFIRM Password > Click SET USER PASSWORD
CLICK TO GO
BACK HOME
T YOUR PASSWORD?
IMPORTANT NOTES:
Security Questions:
1. What is your mother's name?
2. What was the color of your first vehicle?
3. Name the first college you attended after school.
4. What is the month and year of birth of your oldest sibling? (eg : feb74)?
5. Name the city in which your mother was born.
Reminders:
Answers are CASE sensitive!
IMPORTANT NOTES:
Password Rules:
Minimum of 6, Maximum of 25
Alphanumeric
Cannot contain your Name
E.g. 8WELCOME!
HOW TO PLOT SCHEDULE THROUGH SHIFT DEVIATION
STEP 1 Go to EMPLOYEE'S HOME > Click MY ATTENDANCE
IMPORTANT NOTES:
•Default Schedule is 8am-5pm (Saturday Off)
•Week Coverage: Sunday to Saturday
•Plot schedules every THURSDAY or 2 Days before the following week starts (SUNDAY)
•Change default RD first before plotting the schedules for the week
•Double RDs in 1 Week is not allowed
•Do not plot schedule on Rest days and Holidays, if with duty.
•Jump Shift is NOT ALLOWED.
HOW TO APPLY FOR LEAVE, OB AND CTO
STEP 1 Go to EMPLOYEE'S HOME > Click MY LEAVE
CLICK TO GO
BACK HOME
PEOPLE" to inform your direct reports or other member of your team
nd they will receive an email.
IMPORTANT NOTES:
Types of Applications: Rules:
Vacation Leave Vacation leave should be scheduled and filed 5 days before the start date
Sick Leave Sick leave should be filed 3 days after the actual SL date or 3 days prior if
Supporting documents will be required for 3 days SL.
Official Business (OB) OB is used for official duty outside workbase
Official Business can be filed before, during and after the OB Date.
Compensatory Time Off (CTO) Will only be available upon approval of your Overtime
Refer to PSI Guidelines
New Terms:
Session I Refers to AM Leave For 8-hour duty, first 4 duty-hours
For 9-hour duty, first 4.5 duty-hours
STEP 2 Click "Employee - OU (Company Name)" > Choose CHANGE CONTEXT > Click YES
STEP 3 Click DROP DOWN for "Role Description" > Choose SUPERVISOR > Click OK
NEXT PAGE >>
CLICK TO GO
BACK HOME
HOW TO SIGN OUT PROPERLY
STEP 1 In the EMPLOYEE'S Home, click DROP DOWN
STEP 2 Click BPC > Employee Induction > Employee Movements > Initiate Employee Separation - Self Service
STEP 3 Choose RESIGNED from Drop Down > INDICATE Reason for Resignation > ATTACH Resignation Letter >
CLICK TO GO
BACK HOME
ee Separation - Self Service
ATTACH Resignation Letter > Click SAVE > Click SUBMIT
IMPORTANT NOTES:
Upon submission, Resignation will be routed to SBU HR for approval
Always attach copy of Resignation Letter
STEP 2 Click BPC > Time Management > Time Management Scheduling > Record Shift Deviation
STEP 3 Choose Time Management Scheduling Unit > Click MAGNIFYING GLASS to Search Employee
STEP 4 Click SEARCH to fetch the name of the Employee > Choose by Ticking the Employee > Click OKAY
STEP 5 Write "1" in the Assignment No. > Click MAGNIFYING GLASS to search for new SHIFT SCHEDULE
STEP 6 Click SEARCH to fetch list of Shift Schedule > TYPE applicable Shift Schedule and click Magnifying Glas
STEP 7 INDICATE the Effective Date From and TO > Click SAVE > View Employee Time Table to check if Applica
STEP 8 CLICK "View Employee Time Table" to check SHIFT DEVIATION status
CLICK TO GO
BACK HOME
Shift Deviation
o Search Employee
Employee > Click OKAY
new SHIFT SCHEDULE
ule and click Magnifying Glass to Search > TICK applicable Shift Schedule > Click OK
ime Table to check if Application is successful
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
IMPORTANT NOTES:
•Default Schedule is 8am-5pm (Saturday Off)
•Week Coverage: Sunday to Saturday
•Prepare Schedule 1 Week in Advance
•ONLY IMMEDIATE SUPERIORS are allowed to record BACK DATED SHIFT DEVIATION
•Plot schedules every THURSDAY or 2 Days before the following week starts (SUNDAY)
•Change default RD first before plotting the schedules for the week
•Double RDs in 1 Week is not allowed
•Do not plot schedule on Rest days and Holidays, if with duty.
•Jump Shift is NOT ALLOWED.
OU BRAND
MAX'S GROUP, INC. Pancake House
Dencio's - Co Owned
Maple
Eco Eats
IMPORTANT NOTES:
•Default Schedule is 8am-5pm (Saturday Off)
•Week Coverage: Sunday to Saturday
•Prepare Schedule 1 Week in Advance
•Plot schedules every THURSDAY or 2 Days before the following week starts (SUNDAY)
•Change default RD first before plotting the schedules for the week
•Double RDs in 1 Week is not allowed
•Do not plot schedule on Rest days and Holidays, if with duty.
•Jump Shift is NOT ALLOWED.
•ONLY IMMEDIATE SUPERIORS are allowed to record BACK DATED SHIFT DEVIATION
IMPORTANT NOTES:
"SD" will appear below the SHIFT SCHEDULE CODE when application is successful
HOW TO PLOT BACK DATED SCHEDULE THROUGH SHIFT DEVIATION
STEP 1 Go to MANAGER'S DASHBOARD
STEP 2 Click BPC > Time Management > Employee Time Data > Manage Time Entry
STEP 3 FILTER Exception Status "OK" > FILTER Record Status "Authorized" > Choose Covered Period > Tick Em
STEP 4 Click BPC > Time Management > Time Management Scheduling > Record Shift Deviation
STEP 5 Choose Time Management Scheduling Unit > Click MAGNIFYING GLASS to Search Employee
STEP 6 Click SEARCH to fetch the name of the Employee > Choose by Ticking the Employee > Click OKAY
STEP 7 Write "1" in the Assignment No. > Click MAGNIFYING GLASS to search for new SHIFT SCHEDULE
STEP 8 Click SEARCH to fetch list of Shift Schedule > TYPE applicable Shift Schedule and click Magnifying Glas
STEP 9 INDICATE the Effective Date From and TO > Click SAVE > View Employee Time Table to check if Applica
STEP 10 CLICK "View Employee Time Table" to check SHIFT DEVIATION status
CLICK TO GO
BACK HOME
se Covered Period > Tick Employee to UNAUTHORIZE > Click UNAUTHORIZE
Shift Deviation
o Search Employee
IMPORTANT NOTES:
•Default Schedule is 8am-5pm (Saturday Off)
•Week Coverage: Sunday to Saturday
•Prepare Schedule 1 Week in Advance
•ONLY IMMEDIATE SUPERIORS are allowed to record BACK DATED SHIFT DEVIATION
•Plot schedules every THURSDAY or 2 Days before the following week starts (SUNDAY)
•Change default RD first before plotting the schedules for the week
•Double RDs in 1 Week is not allowed
•Do not plot schedule on Rest days and Holidays, if with duty.
•Jump Shift is NOT ALLOWED.
IMPORTANT NOTES:
To Change OFF (RD) for Back Dated Schedule, IS needs to UNAUTHORIZE Time Entries First before
plotting the correct shift schedule through Shift Deviation.
IMPORTANT NOTES:
•Default Schedule is 8am-5pm (Saturday Off)
•Week Coverage: Sunday to Saturday
•Prepare Schedule 1 Week in Advance
•Plot schedules every THURSDAY or 2 Days before the following week starts (SUNDAY)
•Change default RD first before plotting the schedules for the week
•Double RDs in 1 Week is not allowed
•Do not plot schedule on Rest days and Holidays, if with duty.
•Jump Shift is NOT ALLOWED.
IMPORTANT NOTES:
"SD" will appear below the SHIFT SCHEDULE CODE when application is successful
E) Screen resulting to ABSENT exceptions
ates manually.
HOW TO APPROVE SHIFT DEVIATION
STEP 1 Go to MANAGER'S DASHBOARD
STEP 2 Click BPC > Time Management > Time Management Employee Self Service > Authorize Shift Deviation
STEP 3 Click SEARCH to fetch Shift Deviation applications > TICK Employee > Click AUTHORIZE.
CLICK TO GO
BACK HOME
e > Authorize Shift Deviation
AUTHORIZE.
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
STEP 2 Click BPC > Time Management > Employee Time Data > Manage Time Entry
STEP 3 Select applicable DATE > Click SEARCH to fetch Time Entries > Check EXCEPTIONS
STEP 4 Check OVERTIME
STEP 5 Check STATUS > TICK Employee > Click SUBMIT (for DRAFT) or AUTHORIZE (for Pending for Authorizati
CLICK TO GO
BACK HOME
(for Pending for Authorization)
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
Action
Lateness Authorize if Shift Schedule is Correct, if not, apply for Shift Deviation
Early Out Authorize if Shift Schedule is Correct, if not, apply for Shift Deviation
Absent Authorize if Absent, if not, employee has to input time entries using CLOC
OK Authorize if Correct
Missing In Ask employee to complete time entries using CLOCK DETAILS before auth
Missing Out Ask employee to complete time entries using CLOCK DETAILS before auth
Swipe Overlapping with Leave Correct time entries using CLOCK DETAILS before authorizing
Odd Punches Correct time entries using CLOCK DETAILS before authorizing
Lateness and Early Out Authorize if Shift Schedule is Correct, if not, apply for Shift Deviation
IMPORTANT NOTES:
If OT is PRE-APPROVED, authorize Time Entries, if NOT, correct time entries using CLOCK DETAILS
Action Needed
Authorized None
Draft Submit
Pending for Authorization Authorize
Rejected None
rding of Shift Deviation)
h the Shift Schedule
STEP 2 Click BPC > Time Management > Employee Time Data > Manage Time Entry
STEP 3 Select applicable DATE > Click SEARCH to fetch Time Entries > Check SWIPE DETAILS > Click CLOCK DET
STEP 4 TICK "Copy Original ARS Data" to Transfer Original Time Entries > INPUT Missing Time Entry > Click SU
CLICK TO GO
BACK HOME
E DETAILS > Click CLOCK DETAILS
issing Time Entry > Click SUBMIT
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
or the employee.
HOW TO EDIT/CORRECT TIME ENTRIES USING CLOCK DETAILS
STEP 1 Go to MANAGER'S DASHBOARD
STEP 2 Click ME
STEP 3 SCROLL to the right > Click "MANAGE REQUISITIONS"
STEP 4 FILL OUT from 1-9 > Click SAVE
STEP 5 Cick ADDITIONAL DETAILS > Fill Out 2 - 5 > Attach Resume if with Referral > Click SAVE
STEP 6 Click HIRING SPECIFICATIONS > Fill Out 2 and 3 > Click 4 to save Qualification Details > Click SAVE > Cli
CLICK TO GO
BACK HOME
> Click SAVE
IMPORTANT NOTES:
Approval Process:
Requesitioner >> Immediate Superior (within 24 hours)
STEP 2 Click BPC > Employee Induction > Employee Movements > Initiate Employee Promotion / Transfer
STEP 3 Choose applicable OU (Company Name) > Click SEARCH > Choose Employee for Transfer
STEP 4 Fill Out No. 1 - 4 > Click SAVE REQUEST
CLICK TO GO
BACK HOME
UPERVISOR)
ee Promotion / Transfer
ee for Transfer
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
IMPORTANT NOTES:
No. 1 Choose TRANSFER
**If BOTH will be changed choose CHANGE IN SUPERVISOR and Answer 3 & 4
REMINDERS!
Approve all PENDING Time Entries, Leave Applications before Initiating Transfer of Immediate Superior
or it will not be approved by neither IS
Approval Process:
IS > 2nd Level Superior > SBU HR
es, proceed to No. 4
HOW TO INITIATE EMPLOYEE PROMOTION
STEP 1 Go to MANAGER'S DASHBOARD
STEP 2 Click BPC > Employee Induction > Employee Movements > Initiate Employee Promotion / Transfer
STEP 3 Choose applicable OU (Company Name) > Click SEARCH > Choose Employee for Promotion
STEP 4 Fill Out No. 1 & 2 > Click MAGNIFYING GLASS for New Position Code
STEP 4 SEARCH for New Position Code
STEP 5 Click "Get Position Details" > CHECK fetched information > Change Immediate superior (if needed) > C
CLICK TO GO
BACK HOME
ee Promotion / Transfer
ee for Promotion
iate superior (if needed) > Click SAVE
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
IMPORTANT NOTES:
No. 1 Choose Promotion from Drop Down: Definition:
*Promotion - Traineeship Promotion within the same store or departm
*Promotion with Transfer - Traineeship Promotion with transfer to another store or
For Other Ops positions and Support, please refer to SBU HR.
REMINDERS!
Approve all PENDING Time Entries, Leave Applications before Initiating Transfer of Immediate Superior
or it will not be approved by neither IS
IMPORTANT NOTES:
No. 2 To search faster, TYPE POSITION and click Magnifying Glass to Search.
No. 3 Tick check box to CHOOSE employee
IMPORTANT NOTES:
REMINDERS!
Approve all PENDING Time Entries, Leave Applications before Initiating Transfer of Immediate Superior
or it will not be approved by neither IS
be accurate
chen Master
taurant Manager
te Superior
HOW TO APPROVE TRANSFER / PROMOTION
STEP 1 Go to MANAGER'S DASHBOARD
STEP 2 Click BPC > Employee Induction > Employee Movements > Authorize Employee Promotion / Transfer
STEP 3 Choose applicable OU (Company Name) > Click SEARCH > Choose Employee for Promotion
STEP 4 REVIEW Position Details > CLICK AUTHORIZE
CLICK TO GO
BACK HOME
oyee Promotion / Transfer
ee for Promotion
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
STEP 2 Click BPC > Employee Induction > Employee Movements > Initiate Employee Separation
STEP 3 Choose applicable OU (Company Name) > Click SEARCH > Choose Employee for Separation
STEP 4 Fill Out Required Information 1 & 2 > ATTACH Resignation Letter > Click SAVE Request > Click SUBMIT
CLICK TO GO
BACK HOME
ee Separation
ee for Separation
VE Request > Click SUBMIT Request to Process
IMPORTANT NOTES:
Upon LOGIN, if you are not in SUPERVISOR Context, you should Change Context First.
For No. 1 * Process Initiated Through - COPY & PASTE Employee Code of Employee
* Employee & Employer Reason - RESIGNATION & RESIGNED
* Change only the REQUEST DATE and it will automatically indicate the
Last Available and Separation Date
Definition:
Request Date Date when the employee filed for Resignation
Should be 30 days before Separation Date
For No. 2 Always attach copy of the signed resignation letter and NOAR (Notice of Acceptance of Resignation)
Approval Process:
IS > SBU HR > Payroll
ptance of Resignation)
FREQUENTLY ASKED QUESTIONS
CLICK TO GO
BACK HOME
QUESTION
ANSWER
QUESTION
ANSWER
How to choose Shift Schedule?
Here's the step by step in choosing applicable shift schedule:
1. Click Search
2. Type the time you wish to see (e.g 5:00 AM)
3. Tick the Check Box (or Double Click)
4. Click OK
Shift Schedules with REG means it is applicable for REGULAR 8 HOURS DUTY
Shift Schedules with COM means it is applicable for REGULAR 9 HOURS DUTY
PROBLEM CANNOT RECORD SHIFT DEVIATION EMPLOYEE SCHEDULE HAS NOT BEEN
CAUSE There is no ROTA SCHEDULE plotted.
ACTION TO BE TAKEN Coordinate with Ms. Pia Ramos for ROTA MAPPING.
Contact Details - [email protected] / 0998 5821054
PROBLEM CANNOT AUTHORIZE THROUGH NOTIFICATION / INBOX
CAUSE System Error
ACTION TO BE TAKEN Authorize Shift Deviation through the correct process.
PROBLEM EMPLOYEE CANNOT APPLY FOR LEAVE
CAUSE Possible no Actual Confirmation Date or not tagged with Leave
ACTION TO BE TAKEN Coordinate with Ms. Pia Ramos for ROTA MAPPING.
Contact Details - [email protected] / 0998 5821054
rect process.
ot tagged with Leave
OF SUBORDINATE
use.com.ph / 0998 5821054