Set Top Box USER MANUAL

Dear Subscriber,
Congratulations for choosing the digital service from IN Digital. Now, you can take total control of your
entertainment and avail of the best that digital television has to offer.

In our continuing commitment to you, our valuable subscriber, we present the digital Set Top Box (STB) -
your gateway to a whole new world of high quality pictures and sounds on your television. The STB also
comes with an in-built electronic program guide and an all-new remote control to make for the best
possible viewing experience.

The IN Digital service brings to you everything from program schedules /synopsis to 24/7 customer support
at your fingertips.

Welcome to the digital experience

Welcome to IN Digital

USER MANUAL
TECHNICAL SPECIFICATIONS

for • Memory of 8 MB Flash and 128 MB DDRAM.

• Embedded Conditional Access System (CAS) Nagravision.
•
Model DTC-3010 •
Software Update over the DVB Cable Network.
Radio Frequency Range 47 to 862 MHz for both VHF and UHF reception.
• QAM 16 / 32 / 64 / 128 / 256 demodulation support (EN 300429).
• Symbol Rate of 1.7 to 7M Symbols/sec.
• Input and Output termination resistance 75 Ohms each.
• Supports both PAY and Digital Free-To-Air channels.
• Advanced Electronic Program Guide & Parental lock.
• Automatic silent Channel List Update while using the device.
• Prepared for PVR functionality via USB (Functionality to be activated by software update)

Digital Video Broadcast (DVB) Cable Standard ETS 300429 compliant Digital Set Top Box
based on NOVABASE DIGITAL TV TECHNOLOGIES technology (Germany – France – Portugal)

Model DTC-3010
with Conditional Access System (CAS) Nagravision

DIGITAL CABLE RECEIVER The package consists of

• Digital Set-Top-Box unit with 12V DC Adaptor.

• HDMI Cable (1.5 meters length).
• Remote Control unit with 2 x 'AAA' type batteries.
• User Manual in English.

© IndusInd Media & Communications Limited v12041.9 2

 Set Top Box USER MANUAL Set Top Box USER MANUAL
TABLE OF CONTENTS Your REMOTE CONTROL

Your Remote Control................................................................................ 4

Favourites
Connecting your Digital Set-Top-Box..............................................................5 Open favourite list
On/Off
Go into Standby/Wake up from Mute
Insert your Smartcard............................................................................... 5 Standby Mute audio

Operation & Receiver functions

Number keys
First Steps................................................................................... 6 Enter channel directly
Initial Installation.......................................................................... 6
Channel Installation by User............................................................. 7
Information available while watching TV or listen to Radio........................ 7
TV/Radio Back
Select Audio Language……….............................................................. 7 Toggle between TV and Radio Toggle to previous channel or
services menu screen
Electronic Program Guide - EPG......................................................... 8
EPG List
Creating and Editing Favourite Lists.…................................................. 8 Open service list
Open Electronic Program
Parental Control………......................................................................9 Guide
Exit
PVR Functionality……….................................................................... 9 Menu Exit Menu
Open Main Menu

OK Cursor keys
Troubleshooting……………………...................................................................... 10 Open channel list Select channel with up/down
Select setting Select volume with left/right
Warranty Card………………………...................................................................... 11
Volume select Channel select
Do’s & Don’ts………................................................................................... 12
Green Button Yellow Button
Select picture and audio Temporary settings for Audio and
Care & Maintenance………….…...................................................................... 12 format and sleep timer Subtitling

Red Button Blue Button

Open Info banner Open Media File Browser

Service Support Button

Audio
Select audio language Video Recorder
Functions

3 4
 Set Top Box USER MANUAL Set Top Box USER MANUAL
Connecting your Digital Set-Top-Box OPERATION & RECEIVER FUNCTIONS

a. First Steps
Refer to the page 5 to connect your Digital Set Top Box to your TV. Follow the steps below when using
your box for the first time.

• Connect your Digital Set-Top-Box with your TV.

• Connect your RF wall socket with a RF cable with the CABLE IN socket of your Set Top Box.
• Switch on your TV.
• Change the Input in the TV options on your TV to External.
• Insert your smartcard with chip face down into the smartcard slot.
• Insert the STBs power cord plug into your room’s power wall socket.
• Switch on the plug of your power wall socket.
• After about 5 seconds your box will start with the initial screen.

b. Initial Installation

• When you switch your box on, it will start the

initial installation with an automatic channel
search. Simply select OK and press OK key on your
remote control.

Insert your Smartcard

• After pressing OK the Set-Top-Box will

automatically start to install channels. Do not
press any button during the channel installation.
When the installation is finished you will see the
progress bar completed at 100 per cent. Please
press OK key to finish the installation.
• If your Set-Top-Box fails to find channels, please
check again the cable connection.

5 6
 Set Top Box USER MANUAL Set Top Box USER MANUAL

c. Channel Installation by User

Your STB is updating your channel list automatically while
f. Electronic Program Guide - EPG
you are enjoying your digital programme.
Whenever you want to reinstall or add channels you can • Press the EPG key to enter the Electronic
choose additional from main menu between Programme Guide (EPG). When you press the EPG
key you will enter the EPG List and you can
Network Search or Manual Search navigate the channel list, the day of interest and
the event of interest. To leave the EPG press the
• After the initial installation you may want to EPG key again or press the EXIT key.
search for channels again or to add specific
channels that are additionally broadcasted.
• To switch to another channel use the arrow keys
• Network search is usually the best option and will
/ and on the right window side the content is
find all of the channels available automatically. updated.
• Manual search enables the specific search for an • To switch to favourite list use the arrow key
individual channel. This is only suitable if you ⊳ and select the channel of interest by using the
want to include just one channel in your channel
/  keys. To change back to All channel list
list and you know the channel and frequency. press the  key.
• To select another day please use the arrow key
 until the day is highlighted orange. You can
d. Information available while watching TV or listen to Radio
then change the day by using the arrow keys
/
.
To change back to All channel list press the
⊳ key.
• Press the INFO(red) key while you watching or
listening to a channel to get the channel • To select an event to get more information please
information banner with more information like use the arrow key  until the list of events on
current time, event name, current running and the right side is highlighted orange. You can then
following event, current event progress and as select the event by using the arrow keys
/ .
well their start time. To get detail event information press the INFO
(red) key. To return to the event list use EXIT
Pressed again you leave the info banner as well if
key. To change back to the day column and All
you use the Exit key at any time.
channel list press the ⊳ key.

• Press the FAV key to open your favourite list and

press again to toggle to your other favourite lists.
How to create favourite lists please refer to next g. Creating and Editing Favourite Lists
chapter.
• Press the OK or LIST key to open the channel list. You may wish to simplify access to your preferred
• Press the TV/RAD key to toggle between TV and channels by creating your own favourite lists. You can do
Radio mode. this by selecting the main menu, where you can edit and
create your own favourite lists as follows:
• Press the EPG key to open the Electronic
Programme Guide to get more information about • Press the LIST key to open the list containing all
events scheduled. channels.
• You can as well press the OK key to open current
e. Select AUDIO language active channel list.
• To switch to another channel use the arrow keys
• Press the AUDIO key to access and set quickly
/  and press the OK key.
Audio Language for the current watched event. • To switch to another list use the ⊳ /  keys.
Pressing again returns to watch your channel.
• To add or remove services to favourite lists use
the keys indicated in the bottom help line. One
Please note to set permanently the audio langue to your press will add a service to the favourite list and
default language please go to the main menu
AV pressing the key again will remove the service
settings
Primary Audio. again.

7 8
 Set Top Box USER MANUAL Set Top Box USER MANUAL

h. Parental Control TROUBLESHOOTING

Your box has child protection options. Select the ‘Parental Symptom Possible cause Remedy
Control’ option from main menu and enter your No picture and no sound Input cable connectors not fully Check Input cable connectors
PASSWORD. (The default PASSWORD is set to “0000” for plugged in on Digital Set Top Box and TV
all new boxes) No channel list or wrong channel list Complete an automatic
channel scan
• Activate ‘Channel Lock’ to protect individual Short circuit in input connector lead Turn off your box, remove
channels from unauthorized access. short circuit and then turn on
When this option is activated, you can select the again
channels you want to protect ‘Lock By Channel’ Defective or missing cable connection Check all cables
menu. Loose connectors or cable too long Check connectors and shorten
Locked channels require a Password entry before cable
Audio and Video is decoded. TV not set to the correct input Consult your TV manual
• Use the option ‘Change Password’ to specify an Sound but no picture Input cable connectors not fully Check Input Cable connectors
individual PASSWORD. plugged in on Digital Set Top Box and TV
Channel is being broadcast with Do an automatic search (see
altered Parameters ‘Extended channel
installation’)
i. PVR Functionality Poor image quality or no Defective cable Please exchange video cable
colours Inappropriate video type selected Set video input at your TV to
Your receiver is prepared for PVR functionality (Personal Video Recording) which allows you to record either HDMI 1, HDMI 2, HDMI
and playback of events via your mobile hard disk drive. 3, Video, CVBS or External.
Select PAL as video format at
Please contact your Operator to get informed about how to activate your PVR functionality on your TV set.
device! Chinch connectors not fully plugged in Check Chinch connectors on
Digital Set Top Box and TV
Cannot receive station that Channel is no longer broadcast None
Start video / Pause you could receive before
Video in watching Stop video
Channel is being broadcast with Do an automatic search (see
mode altered parameters ‘Extended channel
installation’)
Start Recording Go to next You have not or not correctly inserted Insert your smartcard with
chapter / Next your smartcard the electronic chip face down
tag Audio and Video are not The smartcard has expired. Check the Contact your cable operator
descrambled smartcard information in the ‘System about your subscription
Status’ menu.
Transport stream defect Unplug power of the receiver
and then plug in again
Rewind Fast Forward Remote control is not working Flat batteries (2x AAA) Replace batteries
Obstacle in between Remove obstacle
Certain stations cannot be Some services are not transmitted 24 hours a day and will be
Once your Set-Top-Box has PVR functionality activated you can use following functionality: received from time to time unavailable when the channel is off air. This is not a fault.
• Press the PORTAL (blue) key to access the file browser of recorded or available multimedia files
on your connected hard disk drive. If none of the above suggestions work, try unplugging your Set-Top-Box and then plug it in again. If this
does not work, contact your Operator or a qualified repair technician. Never attempt to repair your
• Press the PLAY ( ) key to play a selected file from the file browser. box yourself.
• Press the PLAY ( ) key while watching a programme to start Timeshift and to continue watching
later by pressing the key again.
• Press the REC ( ) key to start an instant recording while watching a programme.
• Press the FWD ( ) key to move faster forward while playing a programme or multimedia file.
• Press the REW ( ) key to move fast back while playing a recorded programme.
• Press the GOTO ( ) key for fast jumping forward in the recorded programme.
• Press the STOP ( ) key to stop a playback or a recording.

9 10
 Set Top Box USER MANUAL Set Top Box USER MANUAL
WARRANTY CARD DO’s and DON’Ts

Please contact your Operator if any defect arises due to faulty materials or workmanship. • Do not drop, knock or shake the STB or the remote. Rough handling can cause damage to the
delicate electronic components.
The Set-Top-Box may be repaired or replaced at the discretion of IMCL within the warranty period. • Do not allow any unauthorized personnel to attempt to repair or service the STB or the remote
control. Any such tampering with the devices may result in serious malfunctioning.
Customer Name: ________________________________________________________________________ • Do not use harsh chemicals or detergents to clean the STB. Wipe it with a soft and dry cloth.
• Do not throw/ drop your STB as you might damage it.
Invoice Number and Date: ________________________________________________________________
• Do not allow any kind of liquid to come in contact with the STB.
Customer Account number given by Operator: _______________________________________________
• Please refer to the troubleshooting tips to resolve any problems with the STB.
• Only IN Digital trained personnel are authorized to conduct repairs. Noncompliance can result in
the warranty being null and void.
• Please make sure that the air vents of the box are not covered by anything to avoid temperature
jam in the device. We recommend about 40 cm free space on top of the STB and a hard surface
the box is standing on so the housing feet can keep distance from the box to the surface the box is
placed on.
In case of problems, contact your local cable operator.
PLEASE STICK LABEL HERE Remember that the STB is your access to digital entertainment.
Treat it with care!

CARE & MAINTENANCE

Your digital STB and remote are advanced electronic devices which have been manufactured with
precision. The STB contains decryption mechanism to allow you to watch the pay channels that you have
subscribed to. Improper handling of the STB/ the remote or negligence can result in damage causing
malfunction of the devices.
To ensure that you can enjoy the maximum benefits from your digital set top box and use the product for
The warranty is subject to the following provisions: many years, follow the directions given below:
• The product must be correctly assembled and operated in accordance with the instructions
• Keep the STB and the remote out of reach of small children.
contained in this user guide.
• The warranty does not cover accidental damage or misuse. • Do not expose your STB or remote control to direct sunlight or heat.

• The accessories, if any, are not covered under the warranty. • Keep your STB and remote in dry surroundings. Moisture may cause undue corrosion of the
electronic circuits.
• The warranty will be rendered invalid if the Set-Top-Box housing is opened or the Warranty Seal
broken or Set-Top-Box has been damaged by inexpert repair. Please do not attempt to open the STB or the remote. Careless handling of the STB or remote may
• The manufacturer disclaims any liability for incidental or consequential damages. damage it and cause the warranty to be null and void.

The specifications and actual operations may vary from due to continuous R&D and software updates.
This warranty is in addition to and does not diminish your statutory or legal rights!

IndusInd Media & Communications Limited Customer Care

IN CENTRE, 49/50 MIDC, 12th Road, Andheri (E), Mumbai - 400093

Mumbai 022 - 2821 8993 / 6694 8993 Delhi 011 – 2592 2799 / 2545 9283
Bangalore 080 - 4011 4100
E-Mail: [email protected] Website: www.indigital.co.in

11 12