Scribd
Upload
90 views

MOD - Check List

This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

Uploaded by

Refinaldi Tanjung
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
90 views

MOD - Check List

This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

Uploaded by

Refinaldi Tanjung
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 2

Harper Wahid Hasyim Hotel Medan Confidential Document

Manager on Duty - REPORT

Name:

Date : ................/................/................... Time from ........................To .........................

ARR: IDR ........................................... Occupancy : .............................%

MANAGERS / SUPERVISORS ON DUTY – check name tags


Front Office Kitchen
Housekeeping Engineering
Restaurant Security

VIP WELCOME
Name Room Time Comments

WALK AWAY
MAIN ENTRANCE & DRIVEWAY Good Poor Comments
Appearance
Lighting: canopy /garden
Cleanliness

GUEST PARKING Good Poor Comments


Appearance
Lighting
Cleanliness

RECEPTION LOBBY Good Poor Comments


Appearance, Lighting & AC
Staff Grooming & welcoming
Music On and Volume ok
Cleanliness - Guest Lift
Cleanliness – General

Public toilet Good Poor Comments


Lobby Male
Appearance - Lighting
Lobby Female
Appearance - Lighting

STAFF CANTEEN - Basement Good Poor Comments


Appearance
Lighting
Cleanliness
Quality of Food

MEETINGS & EVENTS Good Poor Comments


Appearance of Venues
Lighting, AC & Curtains
Cleanliness

Page 1 of 2
Harper Wahid Hasyim Hotel Medan Confidential Document
Restaurant Good Poor Comme nts
Appearance & Lighting
AC & Music
Cleanliness
Staff Grooming & welcoming

KITCHEN – Basement & Lobby Good Poor Comments


Appearance & Lighting
Fridge & Items cleanliness
Cleanliness Kitchen &
Stewarding

GUEST FLOORS CORRIDOR 15 th 12 th 11th 10 th


Lights & AC
Carpets
Fire door close & signage ON
Fire Extinguishers
Trays & Trolleys

GUEST FLOORS CORRIDOR 9 th 8 th 7th 6 th


Lights & AC
Carpets & Sofa / chairs
Fire door close & signage ON
Fire Extinguishers
Trays & Trolleys

GENERAL COMMENTS ( complaints or positive comments, welcoming suite and junior suite )
-

-
Made by : Signature :

Page 2 of 2

You might also like