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Read Across Matrix

The document is a read across matrix used to track issues between suppliers and customers. It contains information like the customer and supplier names and locations, part numbers, issues identified by customers, root causes of defects, containment actions taken, and documentation of process controls and error proofing methods. The matrix allows suppliers to track customer concerns across multiple product lines and locations to identify repeat issues and ensure corrective actions are implemented.

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Imran Khan
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We take content rights seriously. If you suspect this is your content, claim it here.
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418 views

Read Across Matrix

The document is a read across matrix used to track issues between suppliers and customers. It contains information like the customer and supplier names and locations, part numbers, issues identified by customers, root causes of defects, containment actions taken, and documentation of process controls and error proofing methods. The matrix allows suppliers to track customer concerns across multiple product lines and locations to identify repeat issues and ensure corrective actions are implemented.

Uploaded by

Imran Khan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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READ ACROSS MATRIX

SUPPLIER: CUSTOMER O Original Product line and location


Name: Name: X Product line and/or location with similar process
Location: Phone: R Repeat Issues
Supplier ID: Customer location / Provider N/A Not Applicable
Contact Name: Contact Phone: Completed & 3rd Party/Customer verified
Contact Phone: E-mail: Completed & Supplier verified only
E-mail: Not Completed

Supplier Location #1 Supplier Location #2 Supplier Location #3

Product Classification
Customer
Customer Concern Number / Part Name & Customer Qty.

Symbols
Customer Concern Deviation from Specification Root Cause ID Date Containment
Issue Number Assy. Plant Defective
1 Status Responsible

Containment

PFMEA
Documentation

Control Plan / Flow Diagram


Process Capabiity
Standardized Work Instructions
Error Proofing
Error Proofing Verification
Customer

Symbols
Customer Concern Number / Part Name & Customer Qty.
Customer Concern Deviation from Specification Root Cause ID Date Containment Corporate
2 Issue Number Assy. Plant Defective
Status Champion

Containment
PFMEA
Documentation

Control Plan / Flow Diagram


Process Capabiity
Standardized Work Instructions
Error Proofing
Error Proofing Verification
Customer

Symbols
Customer Concern Number / Part Name & Customer Qty.
Customer Concern Deviation from Specification Root Cause ID Date Containment Corporate
3 Issue Number Assy. Plant Defective
Status Champion

Containment
PFMEA
Documentation

Control Plan / Flow Diagram


Process Capabiity
Standardized Work Instructions
Error Proofing
Error Proofing Verification
Customer

Symbols
Customer Concern Number / Part Name & Customer Qty.
Customer Concern Deviation from Specification Root Cause ID Date Containment Corporate
4 Issue Number Assy. Plant Defective
Status Champion

Containment
PFMEA
Documentation

Control Plan / Flow Diagram


Process Capabiity
Standardized Work Instructions
Error Proofing
Error Proofing Verification
Customer

Symbols
Customer Concern Number / Part Name & Customer Qty.
Customer Concern Deviation from Specification Root Cause ID Date Containment Corporate
5 Issue Number Assy. Plant Defective
Status Champion

Containment
PFMEA
Documentation

Control Plan / Flow Diagram


Process Capabiity
Standardized Work Instructions
Error Proofing
Error Proofing Verification

433331339.xlsx
Page 1 Nov. 26, 2003

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