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$100+ MILLION 5-8% / PRACTICE: Eliminated Risk Sap Erp/Crm

Ernst & Young needed a master data solution to clean up their customer data for a global ERP implementation and improve data quality across their CRM systems. They implemented Profisee's MDM solution to create a single view of their business partners, drive compliance processes for onboarding clients, and consolidate 360 degree customer information. This provided strategic benefits like improved forecast accuracy across practices by 5-8% and leveraged over $100 million in additional client revenue visibility. On a business level, it enabled client onboarding workflows and eliminated risks. The MDM solution also supported their project of creating master records for their Vision 2020 ERP strategy.

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Parvathi Chandramohan
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102 views1 page

$100+ MILLION 5-8% / PRACTICE: Eliminated Risk Sap Erp/Crm

Ernst & Young needed a master data solution to clean up their customer data for a global ERP implementation and improve data quality across their CRM systems. They implemented Profisee's MDM solution to create a single view of their business partners, drive compliance processes for onboarding clients, and consolidate 360 degree customer information. This provided strategic benefits like improved forecast accuracy across practices by 5-8% and leveraged over $100 million in additional client revenue visibility. On a business level, it enabled client onboarding workflows and eliminated risks. The MDM solution also supported their project of creating master records for their Vision 2020 ERP strategy.

Uploaded by

Parvathi Chandramohan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Profisee Customer Success: Ernst & Young INDUSTRY

CONSULTING
MDM DOMAIN
CUSTOMER
How Profisee helped Ernst & Young achieve their Insight Driven Enterprise.

Challenges
Needed Master Data for Vision 2020
• Began global ERP implementa�on, needed clean data
• CRM (cloud & on-premise) lacked data quality controls
• Need enterprise-wide single view of “Business Partner”
The third largest professional
services firm in the world by • Must have compliance and on-boarding client visibility
aggregated revenue
Strategy
US$28.7 BILLION Real-Time ERP Integra�on & Workflow
FY15 GLOBAL REVENUE
• MDM founda�on for ERP / CRM data workflow

212,000 • Drives all client onboarding compliance process


EMPLOYEES • Consolidated 360° view of our Business Partner
• Exposes conflicts of interest across Business Partner ac�vi�es
700 OFFICES
IN 150+ COUNTRIES Levels of Success
STRATEGIC
LEVERAGED CLIENT REVENUE VISIBILITY
“For the first time, EY will have a
global catalog containing a
$100+ MILLION
360°/Single View of customer IMPROVED FORECAST ACCURACY ACROSS PRACTICES
information…having tied it
seamlessly into our new SAP
5-8% / PRACTICE
ERP/CRM, and global data BUSINESS
warehouse systems…and now
ENABLED CLIENT / BUSINESS PARTNER ONBOARDING PROCESS

ELIMINATED RISK
have a huge opportunity to tie
the new customer catalog into
our analytics and operational
PROJECT
systems within EY, which is key to
executing on our Vision 2020 CREATED MASTER RECORDS FOR VISION 2020 ERP STRATEGY
strategy.”
SAP ERP/CRM
– David Brooks, EY MDM
Program Director Connect anything. Master everything.

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