Department of Information Technology
Department of Information Technology
Department Description
The Department of Information Technology (DoIT) (formerly known as ‘Office of the CIO’) is responsible for
providing strategic technology direction, the central IT support organization and IT operational policies and
standards, and coordinating major City-wide initiatives including: IT project management, the City's IT budget,
City-wide technologies and applications, and the City's public and internal websites.
To provide responsive and dependable delivery of information technology services to the City
organization to support fiscally-sound and effective government
Goal 2: Guide technology decision-making to ensure consistency with the citywide business direction
The technology investments and commitments made on behalf of the organization must reflect its overall strategic
priorities. The governance process supports collaborative decision-making and accountability to prioritize scarce IT
resources. Failure to do this process would result in equipment, services, and systems that do not properly support
the workforce which would result in redundancy and lack of inter-operability. The Department will move toward
accomplishing this goal by focusing on the following objectives.
Implement and maintain effective IT governance
Ensure IT investments are aligned with the City’s Strategic Plan, identified business priorities, and IT
standards
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Goal 3: Ensure a skilled, responsive, and innovative workforce that keeps current with evolving business critical
technologies
Developing a trained and skilled workforce is essential to the success of the Department. Ensuring that the
Department’s employees are trained and proficient in the latest technologies and have access to the necessary
resources will create a higher performing organization that operates more efficiently and effectively. The
Department will move toward accomplishing this goal by focusing on the following objectives.
Promote training and development
Hire and retain highly qualified, responsive, and innovative employees
1
This measure is being eliminated because it is outside of the control of the Department and fluctuated based on
worldwide internet activity. The percentage of attempts blocked is the relevant measure of security.
2
This measure depends on the creation of a new IT governance structure which was not completed during Fiscal
Year 2009 partly due to the vacant Director of Information Technology position which will be filled in Fiscal Year
2010.
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Goal 3: Ensure a skilled, responsive, and innovative workforce that keeps current with
evolving business critical technologies
Baseline Actual Target
Performance Measure FY2008 FY2009 FY2010
1. Percent deviation from planned completion date for N/A N/A3 N/A 3
developing the IP network fundamentals curriculum
2. Percent of completed annual training plans for N/A 0% 4 100%
department staff
3
The measure for “… developing the IP network fundamentals curriculum” was moved to General Services –
Communications Division.
4
This measure was developed by/for the Communications Division prior to their transfer to the General Services
Department; however, the Department of Information Technology plans to use this measure in Fiscal Year 2010.
5
The measure “Number of total busy seconds for voice radio access” was moved to General Services –
Communications Division.
6
This is a new measure for Fiscal Year 2010; therefore, no prior year data is available.
7
The following workload data were moved to General Services – Communications: (1) Number of communications
equipment units maintained, (2) Number of digital (radio) mobile/portables units installed, and (3) Number of fixed
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Department Summary
1
Department of Information Technology
Department Staffing
FY 2008 FY 2009 FY 2010
BUDGET BUDGET FINAL
INFORMATION TECHNOLOGY FUND
Information Technology - NGF
Citywide Technologies & Applications 2.00 1.00 1.00
Computing Infrastructure Supp 12.00 10.00 7.00
Infrastructure & Enterprise Architecture 3.00 2.00 2.00
IT Financial Services 3.00 2.00 2.00
Management & Support 2.50 2.50 3.00
Program Management Office 5.00 4.00 2.00
Strategic Planning and Governance 1.00 0.00 0.00
Web Services 4.00 4.00 4.00
Total 32.50 25.50 21.00
Communications
Comm Eng & Support Services 5.00 5.00 0.00
Comm Mgmt & Support 6.50 6.50 0.00
Maint Elect & Comm Equipment 44.38 42.38 0.00
Total 55.88 53.88 0.00
DEPARTMENT TOTAL 88.38 79.38 21.00
Department Expenditures
FY 2008 FY 2009 FY 2010
BUDGET BUDGET FINAL
GENERAL FUND
Information Technology - GF
Central GF IT $ 18,336,045 $ 16,341,199 $ 505,000
Comm Div Wireless Transfer $ 6,699,854 $ 7,202,436 $ 6,617,946
IT New Development $ 4,027,157 $ 1,419,964 $ 1,822,377
OneSD Support $ - $ - $ 7,565,861
Total $ 29,063,056 $ 24,963,599 $ 16,511,184
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Department Expenditures
FY 2008 FY 2009 FY 2010
BUDGET BUDGET FINAL
INFORMATION TECHNOLOGY FUND
Information Technology - NGF
Cable TV & Telecom Policy $ 71,226 $ - $ -
Citywide Technologies & Applications $ 748,753 $ 680,257 $ 533,456
Computing Infrastructure Supp $ 1,310,972 $ 1,223,175 $ 1,029,354
Information Technology - NGF $ (11,140) $ (68,005) $ (57,872)
Infrastructure & Enterprise Architecture $ 355,337 $ 257,856 $ 250,972
IT Financial Services $ 307,426 $ 268,906 $ 202,175
Management & Support $ 649,159 $ 1,010,809 $ 1,063,525
Program Management Office $ 669,758 $ 566,288 $ 260,610
Strategic Planning and Governance $ 147,330 $ 5,026 $ -
Web Services $ 591,076 $ 1,087,715 $ 1,022,619
Total $ 4,839,897 $ 5,032,027 $ 4,304,839
Communications
Comm Eng & Support Services $ 3,804,293 $ 3,751,690 $ -
Comm Mgmt & Support $ 710,403 $ 805,664 $ -
Communications $ 121,676 $ 282,955 $ -
Maint Elect & Comm Equipment $ 5,661,051 $ 5,532,294 $ -
Total $ 10,297,423 $ 10,372,603 $ -
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GENERAL FUND
Information Technology - GF Positions Cost Revenue
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analyses.
Salary Schedule
INFORMATION TECHNOLOGY FUND
Information Technology - NGF
FY 2009 FY 2010
Class Position Title Positions Positions Salary Total
1106 Sr Management Analyst 1.00 1.00 $ 69,134 $ 69,134
1244 Info Systems Manager 1.00 1.00 $ 92,587 $ 92,587
1348 Info Systems Analyst II 5.00 3.00 $ 61,372 $ 184,117
1349 Info Systems Analyst III 3.00 4.00 $ 69,453 $ 277,811
1401 Info Systems Technician 4.00 2.00 $ 47,732 $ 95,464
1648 Payroll Specialist II 0.00 1.00 $ 40,262 $ 40,262
1876 Executive Secretary 1.00 1.00 $ 49,992 $ 49,992
1917 Supv Management Analyst 1.00 0.00 $ - $ -
1926 Info Systems Analyst IV 4.00 3.00 $ 77,568 $ 232,704
2132 Department Director 0.50 1.00 $ 138,972 $ 138,972
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Salary Schedule
INFORMATION TECHNOLOGY FUND
Information Technology - NGF
FY 2009 FY 2010
Class Position Title Positions Positions Salary Total
2214 Deputy Director 1.00 1.00 $ 116,401 $ 116,401
2270 Program Manager 4.00 3.00 $ 92,846 $ 278,537
Vacancy Factor Adjustment 0.00 0.00 $ - $ (50,748)
Furlough Savings 0.00 0.00 $ - $ (6,371)
Overtime Budgeted 0.00 0.00 $ - $ 14,000
Temporary Help 0.00 0.00 $ - $ 52,885
Total 25.50 21.00 $ 1,585,747
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