Installation

Usage & Maintenance

Trademarks
© 2015 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.

All trademarks and brand names mentioned in this publication are property of their
respective owners.

Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.

Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.

Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.

The product packaging is recyclable.

Attention for recycling (For EU country only)

Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.

Screen Examples in This Manual

The screen shots in this guide were made with Windows 7. If you are using
Windows XP / Vista / 8 / 10, your screen will look somewhat different but functions
the same.
 Table of Contents
INTRODUCTION ....................................................................................................1 
How to Use This Guide............................................................................................... 1 
Conventions of This Guide ......................................................................................... 2 
A Note about Icons ............................................................................................................... 2 
Safety Precautions...................................................................................................... 2 
Minimum System Requirements ................................................................................. 3 
Box Contents .............................................................................................................. 4 
The Scanner Overview ............................................................................................... 5 
CHAPTER I. INSTALLING THE SCANNER....................................................................8 
Software Installation Requirements ............................................................................ 8 
Hardware Requirements ............................................................................................. 9 
Installing and Setting up the Scanner ......................................................................... 9 
Step 1. Connecting the Scanner to Your Computer........................................................... 10 
Step 2. Installing the Software............................................................................................ 11 
Step 3. Install the Extended Paper Width Slider ................................................................ 13 
Step 4. Install the Stacker................................................................................................... 14 
Step 5. Testing the Scanner ............................................................................................... 14 
Installing Additional Software.................................................................................... 15 
CHAPTER II. SCANNING ..................................................................................... 16 
Preparing Documents ............................................................................................... 16 
Checking Document Conditions ......................................................................................... 17 
Loosening Documents........................................................................................................ 18 
Placing Documents................................................................................................... 19 
Placing Business Cards............................................................................................ 20 
Placing Plastic Cards................................................................................................ 21 
Placing Documents with the Protection Sheet.......................................................... 22 
Scanning Documents................................................................................................ 24 
Scanning via TWAIN Interface ........................................................................................... 24 
Scanning from the Scanner’s Front Panel.......................................................................... 27 
Scanning from the On-screen DocAction’s Execute Menu ................................................ 28 
CHAPTER III. CARE AND MAINTENANCE ............................................................... 29 
Cleaning the Scanner ............................................................................................... 29 
Cleaning Materials.............................................................................................................. 29 
Cleaning the ADF ............................................................................................................... 30 
Replacing Consumables........................................................................................... 32 
Replacing the Pad Module ................................................................................................. 32 
Calibrating the Scanner ............................................................................................ 34 
Power Save .............................................................................................................. 35 
CHAPTER IV. TROUBLESHOOTING ........................................................................ 36 
Scanner Connection ................................................................................................. 36 
Clearing Paper Jams ................................................................................................ 37 
APPENDIX A: SPECIFICATIONS ............................................................................ 38 
APPENDIX B: CUSTOMER SERVICE AND WARRANTY................................................ 40 
Service & Support Information (For EU country only)............................................... 40 
Statement of Limited Warranty ................................................................................. 41 
FCC Radio Frequency Statement............................................................................. 42 
 INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.

Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.

HOW TO USE THIS GUIDE

This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.

The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.

Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.

Chapter II describes how to use your scanner.

Chapter III describes how to maintain and clean your scanner.

Chapter IV contains technical support information that can help you solve simple
problems.

Appendix A contains the specifications of the scanner you purchased.

Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.

1
CONVENTIONS OF THIS GUIDE
Bold —Represents commands or contents on your computer screen.

ALL CAPS —Important note or first use of an important term in a chapter.

Italic —Represents buttons on your scanner OR important notes.

A Note about Icons

This guide uses the following icons to point out information that deserves special
attention.

A procedure that must be followed carefully to

prevent injury, or accidents.
Warning

Instructions that are important to remember and may

Attention prevent mistakes.

Optional tips for your reference.

Information

SAFETY PRECAUTIONS
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
Warning personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:

when this device is moved directly from a cold to a warm location;

after a cold room is heated;

when this device is placed in a damp room.

To avoid the moisture condensation, you are recommended to follow the procedure:

i. Seal this device in a plastic bag for it to adapt to room conditions.

ii. Wait for 1-2 hours before removing this device from the bag.

2. Do use the AC adapter and USB cable provided with the scanner. Use of other AC
adapter and cables may lead to malfunction.

3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.

2
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.

5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.

6. Do not attempt to disassemble the scanner. There is danger of an electrical shock

and opening your scanner will void your warranty.

7. Be sure not to bump or knock the scanner glass as it is fragile and could break.

8. Do not subject the scanner to excessive vibration. It may damage the internal
components.

MINIMUM SYSTEM REQUIREMENTS 1

PC with Intel Pentium®IV 2.0GHz processor or compatible

1 GB RAM

Available USB 2.0 port

CD/DVD-ROM Drive

800 MB Free Hard Disk Space

Video card that supports 16-bit color or greater

Operating System: Windows XP / Vista / 7 / 8 / 10

Systems with Pentium®IV 3.0GHz or higher

processor (or its compatible) and 1 GB free hard
Information disk space are recommended for optimal
performance.

1
Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
3
BOX CONTENTS2

1. Scanner

2. USB Cable

3. AC Adapter

4. Stacker

5. Quick Guide

6. Setup/Application CD/DVD-ROM

7. Calibration Sheet

8. Extended Paper Width Slider (2 pieces)

9. Protection Sheet3

10. Padded Carry Bag4

11. Cleansing Cloth

12. Pad Module

2
Save the box and packing materials in case you need to transport this scanner in the future.
3
Protection Sheet is not included in all scanner models.
4
Padded carrying bag is not included in all scanner models.
4
THE SCANNER OVERVIEW

1. PAPER CHUTE COVER—Helps keep the paper in place. Open paper chute cover
when using the scanner.
2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are
using.

Information

Extended Paper Width Slider (accessory in the

box content) —Hold the paper uprightly so as to
avoid the paper feeding to be askew.
3. COVER OPEN LEVER—Opens the ADF cover. Pull it to open the ADF cover when
you need to clear paper jam or clean the scanner.
4. STACKER—Keeps the paper in place. Extend it in case of longer paper.
5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
6. SIDE GUIDE—Holds the paper in place to be scanned through the ADF. Pull side
guides out to hold the paper.
7. PAPER CHUTE EXTENSION—Extends to hold longer paper.
5
8. UP BUTTON—Press to move forward the scanning task number indicated in the
function number display.

9. DOWN BUTTON—Press to move backward the scanning task number indicated in

the function number display.

10. FUNCTION NUMBER DISPLAY—Indicates the number of the predefined scanning

task selected by the up or down button.

11. SCAN BUTTON—Press to perform a predefined scanning task selected by the up

or down button.

12. POWER LED—Indicates the scanner status.

Light Status

Green The scanner is turned on, ready to scan images.

The scanner is in standby mode (sleep mode) if it is idle for 10

Orange
minutes.

The scanner is off, either because the power is not turned on, or
Off because the AC adapter is not properly plugged into an AC power
outlet.

6
13. HAND HOLDER—Ergonomically designed for you to carry the scanner with ease.

14. USB PORT—Connects the scanner to a USB port on your computer by the
included USB cable.

15. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the

included AC adapter.

16. POWER SWITCH—Use this to turn the scanner ON or OFF.

7
 CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section of
this guide.

SOFTWARE INSTALLATION REQUIREMENTS

Your scanner comes with OCR software (ABBYY FineReader Sprint), business
card recognition software (NewSoft Presto! BizCard), document management software
(NewSoft Presto! PageManager), the scanner’s driver and DocAction. All of these
software applications use approximately 800 megabytes of hard disk space after they
are installed into your computer. To ensure ample room for the installation, as well as
for scanning and saving images, a minimum of 1 GB of hard disk space is
recommended.

The availability of the bundled application

programs may vary depending on the scanner
Information model you purchase.

This USB scanner can only operate under the Microsoft Windows XP / Vista / 7 / 8 /
10 operating system.

8
HARDWARE REQUIREMENTS
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports HOT PLUG AND PLAY. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks like the
picture below. If you are having trouble in locating the USB port on your computer,
please refer to the hardware manual that came with your computer.

Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.

USB Connector(s)

If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.

INSTALLING AND SETTING UP THE SCANNER

Please follow the step-by-step procedures described below to install the Plustek
scanner.

Choose a Proper Site First!

Always place your scanner on a level,
smooth and strong surface before proceeding
the scanner setup or any scanning task.
Tilted or uneven surface may cause paper-
Attention feeding errors, scanner damage or personal
injury.
Avoid using the scanner in a dusty
environment. Dust particles and other foreign
objects may damage the unit.

9
Step 1. Connecting the Scanner to Your Computer

Please make sure the scanner is turned OFF

before you plug or unplug the scanner power
Attention adapter.
1. Plug the AC adapter into the scanner’s power receptor .

2. Plug the other end of the AC adapter into a standard AC power outlet.

3. Plug the square end of the included USB cable to the USB port at the rear of
the scanner.

4. Plug the rectangular end of the USB cable to an available USB port on your
computer.

5. If you plan to connect your scanner to a USB hub 5, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.

5
The USB hub is not included with the scanner.
10
Step 2. Installing the Software
1. Switch on the scanner power from the rear of the scanner.

2. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the Add New Hardware Wizard or
Found New Hardware Wizard to be launched.

If your computer is off when the scanner is

connected, the “Add New Hardware Wizard”
Information message will not be displayed until the computer
is on and Windows starts.

3. For Windows XP:

a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into

your CD/DVD-ROM drive.

b. Select Install the software automatically recommended and click the Next
button.

c. Click the Next button in the window that appears. Afterwards, please skip to
procedure 7.

4. For Windows Vista:

a. Select “Locate and install driver software (recommended)” when the “Found
New Hardware” window is displayed.

b. Click on the Continue button when the “User Account Control” dialog pops up.

c. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into

your CD/DVD-ROM drive when the system prompts you “Insert the disc that
came with your USB Scanner”, and click on the Next button. Afterwards, please
skip to procedure 8.

5. For Windows 7:

When the Setup/Application CD/DVD is for several scanner models

a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into

your CD/DVD-ROM drive. Click Run install.exe in the AutoPlay window.

b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.

c. In the Device Manager window, right-click on this scanner under Other

devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.

11
 d. In the Browse For Folder window, select the folder or the CD/DVD-ROM drive
that contains this scanner’s driver and click the OK button to return to the
previous screen. Click the Next button and click Install this driver software
anyway if the Windows Security window appears. Afterwards, please skip to
procedure 9.

When the Setup/Application CD/DVD is for one scanner model

a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into

your CD/DVD-ROM drive. Click Run install.exe in the AutoPlay window.

b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 9.

6. For Windows 8 & Windows 10:

a. Insert the Setup/Application CD/DVD-ROM, included with your scanner, into

your CD/DVD-ROM drive. Click on the pop-up notification, then click Run
install.exe in the pop-up window. If you miss the pop-up notification, please
eject and re-insert the Setup/Application CD/DVD-ROM.

b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 9.

7. During the process of the installation, a message “Windows can’t verify the
publisher of this driver software” might be prompted. Please ignore it, and click on
Install this driver software anyway to continue the installation without any
misgiving at your scanner functioning.

8. When the system completes the installation, click the Finish button.

9. Follow the on-screen instructions to install all software that your new scanner
requires. If the pop-up wizard window appears click Next, and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.

10. After the software is installed, you will be prompted to perform the scanner
calibration. If you are not prompted to perform the scanner calibration, please skip
to procedure 13.

11. Insert the special calibration sheet into the ADF of the scanner, with arrows toward
the scanner buttons.

12
12. Follow the on-screen instructions to complete the scanner calibration. After the
calibration is complete, click OK and then click Finish.

13. After the installation is complete, close all open applications and click the Finish
button to restart your computer.

Save the Setup/Application CD/DVD in case

you need to reinstall the driver and software
in the future.
Attention Save the Calibration Sheet in case you need
to calibrate the scanner in the future.

Step 3. Install the Extended Paper Width Slider

1. Open the ADF cover by pulling the lever, and get the right and left extended
paper width sliders ready.

2. Align and Insert the left extended paper width slider onto the paper width slider
on the left. Position and Insert the right extended paper width slider onto the
paper width slider on the right.

3. Close the ADF cover by pushing it back down until it snaps back into place.

13
Step 4. Install the Stacker
Insert the tabs on the stacker onto their slots on the scanner.

The installation of stacker is optional, if you have

Information limited desktop space.

Step 5. Testing the Scanner

The following describes how you can check if the scanner is properly functioning
with your computer and the scanning software by performing your first scan with our
bundled application NewSoft Presto! PageManager. Before testing your scanner,
double check to make sure that all connections are securely fastened.

To test the ADF scanning:

1. Load a document headfirst and face down into the ADF with the text side facing
the paper chute.

2. Click the Windows Start button to launch Presto! PageManager. (For

Windows 8.1 users: Point your mouse cursor to the upper or lower right corner
of your screen to open the Charm bar. Click on the Start charm, then click on
the downwards arrow button in the lower left corner of the screen. The Apps
screen will be shown. Move your cursor to the right edge of the screen to scroll
right until you find Presto! PageManager, and then click on Presto!
PageManager.)
14
 3. (If you have only one scanner connected with your computer, please skip to
Step 4.)
From the File menu, click Select Source. In the window that opens, choose
this scanner and then click the OK button to set this scanner as the default
scanning source.
4. Within Presto! PageManager, click File > Acquire Image Data.
5. Select ADF (Front Side) as the Scan Type within the TWAIN window. Adjust
the scanning settings.
6. Click the Scan button.
7. The document in the ADF paper chute should be now loaded into the ADF and
scanned. After this process, you should see a scanned image of the document
on your screen.
8. Click Exit to exit the TWAIN window.

INSTALLING ADDITIONAL SOFTWARE

Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software. If you purchase additional software to be used with your scanner,
please make sure that it conforms to the TWAIN standard.

15
 CHAPTER II. SCANNING
Your scanner needs to be driven by certain type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
An image-editing program has been bundled for your scanner on the included
Setup/Application CD/DVD-ROM. It will allow you to alter and correct any scanned
images by using a variety of filters, tools and effects.

What about scanning text documents and editing them in a word processor? This is
the role of Optical Character Recognition (OCR) software. OCR software converts the
image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application CD/DVD-ROM, and if you wish to use the
scanner in this way you should install the OCR software that is included.

The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Simply press any button on the scanner's front panel or click any
scanning menu item of DocAction on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination can be a
printer, your E-mail program, files on your disk drives, an image-editing program, etc.

Please refer to the online help of each program to guide you through any questions
you may have while scanning within that program.

This chapter describes three important steps of scanner operations. Read them
thoroughly and follow the instructions to ensure correct use and optimal scanner
performance.

Step 1. Preparing Documents

Step 2. Placing Documents, Placing Business Cards, Placing Plastic Cards,

Placing Documents with the Protection Sheet 6

Step 3. Scanning Documents

PREPARING DOCUMENTS
Proper document preparation prior to the scan can prevent paper feed errors and
damages to the scanner.

Checking Document Conditions

Loosening Documents

6
Protection Sheet is not included in all scanner models.
16
Checking Document Conditions
Make sure the size and ream weight of your documents are acceptable by the
scanner. Refer to “Appendix A: Specifications” of this guide for more information.

To scan multiple documents in a batch from the ADF can increase your work
efficiency and make large scanning tasks easier. The ADF of this scanner accepts a
variety of paper and stationery you may use in your daily work or personal life, such as:

Normal paper whose size and ream weight meet the requirements stated in
“Appendix A: Specifications” of this guide.

Notched paper

Coated paper (e.g., brochure)

To prevent paper feeding errors and damages to

the ADF unit, strictly follow the instructions below:
Remove all small objects e.g., paper clips,
pins, staples or any other fasteners attached,
before loading the paper into the ADF.
Make sure the paper is completely flat with no
creased or curled corners.
Avoid scanning documents with pencil lead
and newspaper clippings as they will make
Attention the ADF exposure glass and the inner ADF
dirty. If you have to scan such paper, clean
the scanner frequently (refer to “Chapter III.
Care and Maintenance” of this guide for more
information).
The paper for each batch scanned by ADF
can be of the same or different weights.
However, make sure the length of each scan
batch is the same.
However, don’t use the ADF to scan documents if they meet any of the following
conditions:

Paper lighter than 50 g/m2 (14 lb.) or heavier than 105 g/m2 (28 lb.)

Paper with clips or staples attached

Paper with inconsistent thickness, e.g., envelops

Paper with wrinkles, curls, folds, or tears

Paper with an odd (non-rectangular) shape

Tracing paper

Carbon paper, pressure sensitive paper, carbonless paper

Items other than paper, e.g., cloth, metal foil.

17
 DO NOT use the ADF to scan photographic
sheets or particularly valuable document
originals; wrinkles or other damages can
happen in case of paper feeding errors.
Attention DO NOT place paper with wet ink or
correction fluid into the ADF. Wait few minutes
for it to get dry.

Loosening Documents
Before loading documents into the ADF, loosen them as follows:

1. Fan the documents so that no two pages are sticking together.

2. Hold the documents upside down with both hands, and then gently push them
onto a flat surface to align the edges of all documents.

This will allow documents being fed into the ADF one at a time and prevent paper-
feeding errors.

18
PLACING DOCUMENTS
1. Load the documents, headfirst and face down, toward the center of the ADF
paper chute and all the way into the ADF until touching the bottom.

For single-sided scans, load the documents face down so that the side to be
scanned faces towards the paper chute.

For double-sided scans, load the desired page order of documents face down
so that the side to be scanned faces towards the paper chute.

2. If you need to scan longer documents, unfold the paper chute extension and
side guide to provide further support for the documents.

3. Adjust the paper width slider for the paper size you are using. The paper width
slider should be gently touching both sides of the documents.

19
 DO NOT load more than 50 sheets of paper
(70 g/m2, 18 lb.) to the ADF.
Paper scanned from the ADF must be a
minimum of 5.08 x 5.08 cm (2” x 2”, W x L).
Make sure there are no gaps between the
document stack and the paper-width slider;
otherwise, the scanned images can be
skewed.
Attention Although the documents should be loaded
firmly in place ensuring optimum scanning
accuracy, they should never be wedged in so
tightly that the process of feeding them
through the scanner is strained.
Do not load additional paper into the ADF
while the unit is feeding and scanning.

PLACING BUSINESS CARDS

1. Load the business cards, headfirst and face down, toward the center of the
ADF and all the way into the ADF until touching the bottom.

For single-sided scans, load the business cards face down.

For double-sided scans, load the business cards in desired order.

2. Adjust the paper width slider to the business card width. The paper width slider
should be gently touching both sides of the business cards.

Don’t load more than 20 business cards in one

Attention batch.

20
PLACING PLASTIC CARDS
The plastic card can be embossed credit card, driver license, ID card, insurance
card, medic-care card or any membership card. Make sure to load the embossed face
of the embossed card face up into the scanner. If the scanned images are not good
enough, please remove the pad module before you load the plastic card.

1. Open the ADF cover by pulling the cover open lever.

Cover open lever

ADF cover
2. Remove the pad module by pinching both sides of the pad module and pull it
out.

3. Close the ADF cover by pushing it back down until it snaps back into place.

4. Horizontally load the plastic card, headfirst and face up, toward the center of
the ADF.

For single-sided scans, load the card face up.

For double-sided scans, load the card in desired order.

21
 5. Adjust the paper width slider to the card width. The paper width slider should be
gently touching both sides of the card.

Make sure the plastic cards you wish to scan

are horizontally loaded into the ADF.
Attention Maximum thickness of each plastic card is 1.2
mm.

PLACING DOCUMENTS WITH THE PROTECTION SHEET7

To avoid paper jam and documents be scratched, the protection sheet is designed
for you to load and protect special documents. It allows you to scan a document that is
not easy to load into the scanner. For example, paper with an odd (non-rectangular)
shape, wrinkles, curls, folds, as well as stamps, magazine and newspaper clippings.
You can also use the protection sheet when you scan photographs and valuable
documents so they won’t be scratched. If the scanned images are not good enough,
please remove the pad module before you load the protection sheet.

1. Open the ADF cover by pulling the cover open lever.

Cover open lever

ADF cover
2. Remove the pad module by pinching both sides of the pad module and pull it
out.

3. Close the ADF cover by pushing it back down until it snaps back into place.

7
Protection Sheet is not included in all scanner models.
22
4. To scan a document with large page size, spread the page to be scanned
facing outwards and neatly fold it in half from the center.

5. Open the protection sheet and place the document inside, headfirst and face
down, toward the center of the sheet and all the way until touching the bottom
of the sheet. Align the top of the document to the side of the protection sheet
with the black line, and the folded portion toward to the right side of the sheet.

6. Load the protection sheet into the scanner, and align the protection sheet with
the black line toward the center of the ADF.

7. For single-sided scans, load the protection sheet face down.

For double-sided scans, load the protection sheet in desired order.

8. Adjust the paper width slider to the protection sheet width. The paper width
slider should be gently touching both sides of the sheet.

When you are using the protection sheet for

scanning, please load the sheet of papers one by
Attention one.

23
SCANNING DOCUMENTS
There are 3 different ways to operate the scanner:

1. By acquiring images from the scanner through our TWAIN interface within any
TWAIN-compliant application programs.

2. By scanning from the buttons on the scanner front panel.

3. By scanning from DocAction's Execute menu on the screen.

The TWAIN interface and DocAction software is automatically installed to your

system along with the scanner driver.

Before you start scanning, check the following:

The power of both your computer and scanner
is turned on.

Attention The icon appears on the Windows

system tray.
Paper is appropriately loaded into the ADF.

Scanning via TWAIN Interface

The TWAIN program is a very important piece of software that comes with your
scanner. This program acts as an interface between the scanner hardware and the
image-editing software you are using to view and edit images. The TWAIN program
allows you to adjust a number of settings to define the quality of the scanned image.

The following describes how you may use our bundled document management
software (NewSoft Presto! PageManager) and business card recognition software
(NewSoft Presto! BizCard) to scan via TWAIN interface. When you get familiar with the
scanning, you may alternatively use other TWAIN compatible scanning program or
image-editing application to do your scanning projects.

The availability of the bundled application

programs may vary depending on the scanner
Information model you purchase.

Select the Scan Source:

If you have more than one scanner or other imaging devices installed on your
computer, you need to set this scanner as the default scanning source before you
acquire TWAIN program.

1. For Presto! PageManager: From the File menu, click Select Source.

For Presto! BizCard: From the File menu, click Select Scanner.

2. In the window that opens, choose this scanner and then click the OK button to
set this scanner as the default scanning source.
24
Scan within NewSoft Presto! PageManager:
1. Click the Windows Start button to launch Presto! PageManager. (For
Windows 8.1 users: Point your mouse cursor to the upper or lower right corner
of your screen to open the Charm bar. Click on the Start charm, then click on
the downwards arrow button in the lower left corner of the screen. The Apps
screen will be shown. Move your cursor to the right edge of the screen to scroll
right until you find Presto! PageManager, and then click on Presto!
PageManager.)

2. Within Presto! PageManager, click File > Acquire Image Data.

3. In the TWAIN window that opens, select ADF (Front Side) as the Scan Type if
you want to scan single-sided documents, or select ADF (Duplex) to scan
double-sided documents.

4. Adjust the scanning settings. For ADF (Duplex) scan, you can tailor settings
individually for front and rear sides of the documents. Click Front Side button
to adjust the scanning settings of document front side and then click Rear Side
button to adjust the scanning settings of document rear side.

25
 You can enable the function of Merge Pages only when you select ADF
(Duplex) as Scan type and Automatic Size as Page Size to output the scan
images of both front and rear sides in one image. After the function of Merge
Pages is enabled, you can make the selection of Horizontally to generate both
front and rear image data horizontally in a joined image (the rear image will be
placed at the right side next to the front image), or make the selection of
Vertically to generate both front and rear image data vertically in a joined
image (the rear image will be placed below the front image).

5. Load one page of the document and click the Preview button. The scanned
image should appear in the Preview Window. To define the margins and crop
out sections of the image you don’t want scanned, use the mouse to click and
drag the corners or sides of the scan area borders. Adjust the scan settings
again if the preview image doesn’t satisfy your needs.

6. Load all pages of the document and click the Scan button.

7. When the scan finishes, click the Exit button to close the TWAIN window. The
scanned images are displayed in Presto! PageManager, and you may perform
the image editing tasks.

Click the Help button within the TWAIN window for more information about the
settings.

Scan within NewSoft Presto! BizCard:

1. Click on the Windows Start button, point to All Programs > Presto! BizCard
and then click Presto! BizCard to launch the business card recognition
software. (For Windows 8.1 users: Point your mouse cursor to the upper or
lower right corner of your screen to open the Charm bar. Click on the Start
charm, then click on the downwards arrow button in the lower left corner of the
screen. The Apps screen will be shown. Move your cursor to the right edge of
the screen to scroll right until you find Presto! BizCard, and then click on
Presto! BizCard.)

2. Within Presto! BizCard, click File > Scan with TWAIN user interface.

3. In the TWAIN window that opens, select ADF (Front Side) as the Scan Type if
you want to scan single-sided business cards, or select ADF (Duplex) to scan
double-sided business cards.

4. Adjust the scanning settings (Paper Size: Automatic Size, Resolution: 300). For
ADF (Duplex) scan, you can tailor settings individually for front and rear sides
of the business cards. Click Front Side button to adjust the scanning settings
of front side and then click Rear Side button to adjust the scanning settings of
rear side.

5. Load one business card and click the Preview button. The scanned image
should appear in the Preview Window.

26
 6. Load all business cards and click the Scan button.

7. The scanned images are displayed in the Presto! BizCard main window, and
you may proceed OCR to convert images into editable text formats.

Click the Help button within the TWAIN window for more information about the
settings.

Scanning from the Scanner’s Front Panel

To complete your scanning projects by using the scanner buttons is very easy and
convenient. The number of scanning task displayed on the scanner’s front panel is
configured through DocAction. DocAction offers you quick access to the most
frequently-used scanning functions. They are especially useful when you need to
repeatedly scan with the same settings and send images to the same destination.
Before performing your first scan via scanner buttons, you are recommended to
configure the button settings to your needs and preferences first.

Scan from the Scanner Buttons

1. Place the document or images onto the scanner. (Refer to “Chapter II.
Scanning” of the Scanner User’s Guide for more information in placing paper
into the ADF properly.)

2. Check current button settings by viewing the Button Configuration window. If

needed, you may also modify settings to meet your current needs. (Refer to
“View Button Settings” and “Configure Button Settings” below for more
information.)

3. Press the UP or DOWN button to select the desired task.

4. Press the Scan button.

The scanner starts to scan immediately and carry out the corresponding action
according to settings you have set up in the Button Configuration window.

Place only text documents for OCR purposes. Do

Attention not scan a photo using the OCR button.

Configure Button Settings

Within the “Button Configuration” window, you can find a row of icons running
through the left side of the window. Each icon represents a scanning task, and the
number underneath corresponds to the function number displayed on the scanner front
panel. Nine frequently-used scanning tasks are pre-configured for your convenience to
start scanning immediately. You may, however, customize the settings of every nine
tasks to best meet your needs and preferences. Follow the steps described below:

1. Do one of the following to open the Button Configuration window:

27
 Double-click the icon in the Windows system tray.

Right-click the icon in the Windows system tray, and then choose
Button Configuration… in the pop-up menu that opens.

2. Select a task number by clicking on the icon.

3. Select the desired function from the drop-down list of Button Template and
adjust button settings.

Click the Help button within the Button Configuration window for more information
about the settings.

View Button Settings

There are 2 ways to view the button settings:

Double-click the icon in the Windows system tray.

Right-click the icon in the Windows system tray, and then choose Button
Configuration… in the pop-up menu that opens.

Scanning from the On-screen DocAction’s Execute Menu

You may also use DocAction's on-screen Execute menu to perform the same
scanning tasks. The DocAction program provides a quick and convenient way to
perform various scanning functions. Follow the steps described below:

1. Place the document or images onto the scanner.

2. Check current button settings by viewing the Button Configuration window. If

needed, you may also modify settings to meet your current needs.

3. Right-click the icon in the Windows system tray, and then choose
Execute in the pop-up menu that opens.

4. Click the desired button function item in the pop-up menu.

The scanner starts to scan immediately and carry out the corresponding action
according to settings you have set up in the Button Configuration window.

28
 CHAPTER III. CARE AND MAINTENANCE
Your scanner is designed to be maintenance-free. However, constant care and
maintenance can keep your scanner working smoothly.

CLEANING THE SCANNER

Paper powder, dust, ink and toner from paper being scanned may make the inner
ADF dirty, which leads to poor image quality or document-feeding errors. How often to
clean your scanner depends on the type of paper and number of pages being scanned.

Perform the following procedures to clean the scanner surface and the ADF unit.
Gently wipe locations described herein. Do not rub too hard.

Before cleaning the scanner, turn off the

scanner and disconnect the scanner’s power
cable and USB cable, and then wait a few
minutes for the glass and/or the inner ADF to
Warning cool to ambient temperature.
Wash your hands with soap and water after
cleaning the scanner.

Cleaning Materials
Have the following cleaning materials ready to clean the scanner:

soft, dry, lint-free cloth (or a cotton swab)

non-abrasive cleaner—Isopropyl alcohol (95%). DO NOT use water.

Alternatively you can use glass cleaner or

neutral detergent for windows cleaning to
clean the scanner glass.
However, DO NOT use either of them to clean
Attention the ADF feed roller or pad module.
Use of other cleaning materials could damage
your scanner.

29
Cleaning the ADF
1. Open the ADF cover by pulling the lever.

Cover open lever

ADF cover
2. Gently wipe the following areas with the cloth dampened with the cleaner. Be
careful NOT to scratch their surfaces.

Clean Feed Roller:

Wipe the Feed Roller from side to side and then rotate it. Repeat this until its
entire surface is cleaned.

Clean Pad Module:

Wipe the Pad Module from top to bottom (in the direction of arrow shown in
below picture). Be careful not to damage the pick springs of the pad.

30
 Clean ADF Glass:

Do not spray cleaner directly onto the scanner

glass. Excess liquid residue may fog or damage
Attention the scanner.

3. Wait for cleaned areas to dry completely.

4. Close the ADF cover by pushing it back down until it snaps back into place.

31
REPLACING CONSUMABLES
As a guideline, it is recommended to replace the pad module every 20000 sheets of
scans. It is also recommended to purchase a new protection sheet 8 if it can’t be used
for scanning due to serious damage. The Counter Utility 9 program automatically counts
the number of sheets scanned by your scanner and how many times the consumables
are used. After replacing consumables, please reset the counter to 0. From the
Windows START menu, point to All Programs > Your Scanner Model Name, and
then click Scanner Utility. (For Windows 8.1 users: Point your mouse cursor to the
upper or lower right corner of your screen to open the Charm bar. Click on the Start
charm, then click on the downwards arrow button in the lower left corner of the screen.
The Apps screen will be shown. Move your cursor to the right edge of the screen to
scroll right until you find Your scanner model name, and then click on Scanner
Utility.) The Scanner Utility window opens. Find the Counter Utility section. Refer to
the online help of Scanner Utility to explorer more about Counter Utility.

Replacing the Pad Module

1. Open the ADF cover by pulling the cover open lever.

Cover open lever

ADF cover
2. Remove the pad module by pinching both sides of the pad module and pull it
out.

8
Protection Sheet is not included in all scanner models.
9
Counter Utility is not included in all scanner models.
32
3. Install the new pad module by inserting the tabs on the module onto their slots
on the scanner.

4. Close the ADF cover by pushing it back down until it snaps back into place.

33
CALIBRATING THE SCANNER
Please uninstall the extended paper width sliders
Attention before you start the calibration.

Calibrate the scanner if colors appear in areas that should be white, or colors of the
scanned image and the original vary a lot. This allows you to adjust and compensate
for variations that can occur in the optical component over time by its nature.

The following describes how to calibrate the scanner:

1. The Calibration Sheet, marked with an arrow on either edge at both sides, is
used specially for ADF Scanning calibration.

2. Insert the special calibration sheet into the ADF of the scanner, with an arrow
toward the scanner buttons.

Please insert the special calibration sheet

included with the scanner. Alternatively you may
also use any plain white sheet of paper sized in
Attention Letter/A4 instead; however, the calibration effect
may be less good than the special calibration
sheet.
3. Click Start > All Programs > Your scanner model name > Calibration
Wizard. (For Windows 8.1 users: Point your mouse cursor to the upper or lower
right corner of your screen to open the Charm bar. Click on the Start charm,
then click on the downwards arrow button in the lower left corner of the screen.
The Apps screen will be shown. Move your cursor to the right edge of the
screen to scroll right until you find Your scanner model name, and then click
on Calibration Wizard.)

4. Click Next from the Calibration Wizard that pops up and then click Calibrate
Now....

5. Click on the Start button to begin the calibration process.

6. The scanner pulls the calibration sheet through the scanner, which completes
this scanner calibration. After the calibration is complete, click OK and then
click Finish.
34
POWER SAVE
To save power consumption, when the scanning process is finished, the scanner
light source will turn itself off and the scanner will enter a lower-power mode without
delay time.

The scanner will enter the standby mode

(sleep mode) after it is idle for 10 minutes.
Simply press any scanner button on the
scanner panel and the scanner will be back to
the normal status.
From the Windows START menu, point to All
Programs > Your Scanner Model Name, and
then click Scanner Utility. (For Windows 8.1
users: Point your mouse cursor to the upper or
lower right corner of your screen to open the
Information Charm bar. Click on the Start charm, then
click on the downwards arrow button in the
lower left corner of the screen. The Apps
screen will be shown. Move your cursor to the
right edge of the screen to scroll right until you
find Your scanner model name, and then
click on Scanner Utility.) Refer to the online
help of Scanner Utility to explore more about
standby mode.

35
 CHAPTER IV. TROUBLESHOOTING
If you encounter problems with your scanner, please review the installation and
scanning instructions contained in this guide.

Before you ask for customer service or repair, please refer to the information in this
chapter and consult our FAQ (Frequently Asked Questions) in which you can find
useful self troubleshooting information. From the Windows START menu, point to All
Programs > Your Scanner Model Name, and then click FAQ. (For Windows 8.1 users:
Point your mouse cursor to the upper or lower right corner of your screen to open the
Charm bar. Click on the Start charm, then click on the downwards arrow button in the
lower left corner of the screen. The Apps screen will be shown. Move your cursor to
the right edge of the screen to scroll right until you find Your scanner model name,
and then click on FAQ.)

SCANNER CONNECTION
The first step to take when troubleshooting connection problems with your scanner

is to check all physical connections. The icon , located on the Windows system
tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.

Appearance Status

The program has been successfully launched and the scanner

is connected with the computer, ready to scan images.

The scanner is not connected with the computer. Or, the

scanner power is not switched on.

You have chosen to terminate the program, no matter the

No Display
scanner is connected or disconnected with the computer.

36
CLEARING PAPER JAMS
If a paper jam in the ADF happens, please perform the following steps:

1. Remove any unjammed documents still loaded into the ADF.

2. Open the ADF cover by pulling the cover open lever.

3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid
creasing or wrinkling the documents.

Do not try to pull jammed or half-scanned

documents out of the ADF without first opening
Attention the ADF cover. Doing so may permanently
damage the ADF.

4. Close the ADF cover by pushing it back down until it snaps back into place.

37
 APPENDIX A: SPECIFICATIONS10
Plustek PS286 Plus, Plustek PS288
Image Sensor CIS x 2
Light Source LED
Optical Resolution 600 dpi
Hardware Resolution 600 x 600 dpi
1. 50 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max.
thickness under 5mm (0.2").
2. 20 sheets (Business Cards)
ADF Capacity
3. Plastic Card, Max. thickness under 1.2 mm.
Note: Maximum ADF capacity varies, depending upon
paper weight.
25 ppm/ 50 ipm (Grayscale mode, 200 dpi, A4 Portrait)
25 ppm/ 50 ipm (B&W mode, 200 dpi, A4 Portrait)
Scanning Speed (ADF) 8 ppm/ 8 ipm (Color mode, 200 dpi, A4 Portrait)
Note: Results may vary depending upon your scanning
application, computer processor and system memory.
Max: 216 x 2500 mm (8.5” x 98.42”)
Scanning Area (W x L)
Min: 13.2 x 13.2 mm (0.52” x 0.52”)
Acceptable Paper Sizes Max: 220 x 2500 mm (8.66” x 98.42”)
(W x L) Min: 50.8 x 50.8 mm (2” x 2”)
Acceptable Paper Weight
50 to 105 g/㎡ (14 to 28 Lbs)
(Thickness)
Daily Duty Scan (Sheets) 1,500
Roller Lifetime (Scans) 100,000
Pad Lifetime (Scans) 20,000
3 Buttons: Up, Down, Scan.
Action Button
9 Function Keys. All Customizable.
Power Supply 24 Vdc/ 0.75 A
Interface USB 2.0
Net Weight 1.66 Kgs (3.66 Lbs)
Dimensions (W x D x H) 263 x 127.5 x 148 mm (10.36" x 5.02" x 5.83")
Protocol TWAIN Compliant

10
Hardware specifications may change at any time without prior notice.
38
 Plustek PS386
Image Sensor CCD x 2

Light Source LED

Optical Resolution 600 dpi

Hardware Resolution 600 x 600 dpi

1. 50 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max.
thickness under 5mm (0.2").
2. 20 sheets (Business Cards).
ADF Capacity
3. Plastic Card, Max. thickness under 1.2 mm.
Note: Maximum ADF capacity varies, depending upon
paper weight.

25 ppm/ 50 ipm (Grayscale mode, 200 dpi, A4 Portrait)

25 ppm/ 50 ipm (B&W mode, 200 dpi, A4 Portrait)
Scanning Speed (ADF) 20 ppm/ 40 ipm (Color mode, 200 dpi, A4 Portrait)
Note: Results may vary depending upon your scanning
application, computer processor and system memory.

Max: 216 x 2500 mm (8.5” x 98.42”)

Scanning Area (W x L)
Min: 13.2 x 13.2 mm (0.52” x 0.52”)

Acceptable Paper Sizes Max: 220 x 2500 mm (8.66” x 98.42”)

(W x L) Min: 50.8 x 50.8 mm (2” x 2”)

Acceptable Paper Weight

50 to 105 g/㎡ (14 to 28 Lbs)
(Thickness)

Daily Duty Scan (Sheets) 3,000

Roller Lifetime (Scans) 100,000

Pad Lifetime (Scans) 20,000

3 Buttons: Up, Down, Scan.

Action Button
9 Function Keys. All Customizable.

Power Supply 24 Vdc/ 0.75 A

Interface USB 2.0

Net Weight 1.66 Kgs (3.66 Lbs)

Dimensions (W x D x H) 263 x 128 x 148 mm (10.36" x 5.02" x 5.83")

Protocol TWAIN Compliant

39
 APPENDIX B:
CUSTOMER SERVICE AND WARRANTY
Please visit our website www.plustek.com for more customer service information.
For further assistance, visit our website or call our customer support phone number
listed on the website. One of our representatives will be happy to assist you from
Monday through Friday in office working hours.

To avoid delays, please have the following information available before calling:

Scanner name and model number

Scanner serial number (Located at the bottom of the scanner)

Scanner CD/DVD version and part number

A detailed description of the problem

Your computer manufacturer and its model number

The speed of your CPU

Your current operating system and BIOS (optional)

Name of software package(s), version or release number and manufacturer of

the software

Other USB devices installed

SERVICE &
SUPPORT INFORMATION (FOR EU
COUNTRY ONLY)
Where appropriate, the period of availability of spare parts and the possibilities of
upgrading products information. Please ask local distributors and suppliers for spare
parts information and product upgrade information.

Information requested by relevant Implementing Measure. Please ask local

distributors and suppliers for the related information of Implementing Measure test
report.

Do not dispose anything of products before you ask local distributors and suppliers
to get correct information for decreases of environmental impact with right methods and
procedures.

If you want to disposals the product and/or an accessory, please ask local
distributors and suppliers to get the contact information of nearest disposal
manufactures.

If you have any maintenance inquiry, please ask local distributors and suppliers to
get the contact information of nearest maintenance center in order to extend the
product usage life time.

40
 If you want to maintain and clearance the product, please ask local distributors and
suppliers to get the right information of nearest stores.

STATEMENT OF LIMITED WARRANTY

This Statement of Limited Warranty applies only to the options you originally
purchase for your use, and not for resale, from an authorized reseller.

The manufacturer warranty includes all parts and labor, and is not valid without the
receipt of original purchase. To obtain warranty service, you may contact the
authorized dealer or distributor, or visit our website to check out the available service
information, or send a request via E-mail for further help.

If you transfer this product to another user, warranty service is available to that user
for the remainder of the warranty period. You should give your proof of purchase and
this statement to that user.

We warrant that this machine will be in good working order and will conform to its
functional descriptions in the documentation provided. Upon provision of proof of
purchase, replacement parts assume the remaining warranty of the parts they replace.

Before presenting this product for warranty service, you must remove all programs,
data and removable storage media. Products returned without guides and software will
be replaced without guides and software.

This Limited Warranty service does not provide for carry-in exchange when the
problem results from accident, disaster, vandalism, misuse, abuse, unsuitable
environment, program modification, another machine or non-vendor modification for
this product.

If this product is an optional feature, this Limited Warranty applies only when the
feature is used in a machine for which it was designed.

If you have any questions about your Limited Warranty, contact the approved
retailer from whom you bought the product or the manufacturer.

THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO OTHER WARRANTIES
APPLY AFTER THAT PERIOD.

Some jurisdictions do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply.

41
 Under no circumstances are we liable for any of the following:

1. Third party claims against you for losses or damages.

2. Loss of, or damage to, your records or data; or

3. Economic consequential damages (including lost profits or savings) or

incidental damages, even if we are informed of their possibility.

Some jurisdictions do not allow the exclusion or limitations of incidental or

consequential damages, so the above limitation or exclusion may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction.

FCC RADIO FREQUENCY STATEMENT

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular television reception (which can be determined by turning the
equipment off and on), the user is encouraged to try to correct the interference by one
or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that which the
receiver is connected.

Shielded interconnect cables and shielded power cord which are supplied with
this equipment must be employed with this equipment to ensure compliance
with the pertinent RF emission limits governing this device.

Consult the dealer or an experienced radio/TV technician for help if the

conditions persist.

Changes or modifications not expressly approved by the manufacturer or

authorized service center could void the user’s authority to operate this
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

42