Shivani Sharma

PHONE: 425.229.9474 EMAIL: [email protected]

An IT professional with strong leadership experience of 13+ years across Software Development Lifecycle (SDLC),
Data Analysis, Business Analysis, Client Management to achieve organizational strategic and tactical business goals
Have proven expertise in Banking, Retail and Insurance domain.

EDUCATION
B.Tech in Mechanical & Automation Engineering

DOMAIN SKILLS

Banking and Financial Services • Enterprise Data Warehouse (EDW)

• Regulatory Reporting and Disclosures
• Credit Card Lifecycle application
• Application lifecycle management
• Credit card dispute and arbitration process
• Clearing and settlement process
• Cross cell CRM application
• Master Reference Data application
Retail • Inventory Management System
• Retail Material Management application
• Inventory Accounting Analysis
Insurance • Life Insurance product

TECHNICAL SKILLS:

Tools and Products Enterprise Data Warehouse (EDW), Enterprise Information Management
(EIM), Informatica, Excel (Pivot Tables, Array Functions, Power Pivots),
VersionOne (Agile tool), Enterprise Information Platform (EIP), Web-Focus,
Capstone, Cordiant, HP ALM12, SMART 400, Life Asia Products (LIFE 400),
Database Teradata, Oracle 11g, Data Warehouse, PL SQL, DB2, SQL400
Domains Banking and Financial Services (Enterprise Risk Management, Credit Card
and Payments) Retail, Life Insurance.
Operating System Windows, Unix, IBM OS400, IBM Mainframes
Project Management Project and project Work bench, Clarity, Microsoft Projects, Microsoft Power
point, Microsoft Excel, Visio
Legacy Systems AS/400 (iSeries), RPG/RPGLE, CL, CLLE, COBOL, JCL

PROFESSIONAL EXPERIENCE

TATA CONSULTANCY SERVICES (TCS) (APRIL 2010-TILL DATE)

Client: PNC Financial Services Group
Technology Stack: Oracle 11g, PL/SQL, Informatica V9.5, Teradata, HP ALM, Enterprise Data Warehouse
(EDW)
Project Duration: April 2014 – Till Date
Role: Project Manager and Lead Data Analyst
Responsibilities – Lead Data Analyst
• Collaborate with cross functional teams such as PNC bank business consumers and technical teams to
define requirements for Regulatory Reporting
• Subject Matter Expert for business requirements and data classification within EDW
• Data movement control and reconciliation - Generate control files and various reconciliation reports for every
sprint delivery
• Analyze existing data for business rules and business models

Phone: 425.229.9474 [email protected], [email protected],

 Shivani Sharma
• Finalize and define Functional requirements for Application Changes
• Impact analysis for data issues within the Data Warehouse environment as well as upstream systems
• POC Conceptual Entity-Relationship model for Graphical Database
• Create and review Source to Target Data mapping documents to support ETL process
• Working in Agile model, Creating Sprint Schedules and Defect Management
• Data validation, User Acceptance Testing (UAT) and Production Data validation during roll outs for each
sprint
• Work closely with Business users, developers, testers and end users to ensure functional and technical
compatibility and user satisfaction
• Worked with team for process improvement and value addition to optimize and enhance ETL performance by
60-70% and reduced defects by 80%
• Review the delivery package for all required deliverables like DDLs, DMLs, Metadata, etc. and manage ETL
developers
• Working sessions with all EDW business consumers to create standard format for Data consumptions to
support regulatory and sec reporting requirements
Responsibilities - Project Manager: EDW Platform Migration (Exadata to Teradata)
• Managing, coordinating, planning and executing project. It involves managing Development, Testing &
Release efforts, preparing project plan, managing resources, and reviewing deliverables using delivery
methodologies like Waterfall, Iterative and Agile
• Work breakdown and task allocation to team
• Resource management & on boarding – Budgeting, Resource Planning, acquiring resources as per the skill
set and project phase, conducting interviews, facilitating Team building sessions.
• Project Tracking & Governance – Scheduling Periodic meetings to track any deviation from cost, schedule
and quality baselines.
• Communication - Coordination & Communication with other Projects and Stakeholders affected by project
implementation. Develop & share weekly status & progress report with the stakeholders.
• Risk Management - Identification, assessment and prioritization of risks. Develop a risk management plan,
risk register and conduct risk impact analysis.
• Knowledge Management - Acquiring and transferring knowledge with Domain and technical experts on Data
warehousing (EDW) and ETL sessions etc.
• Facilitate Quality group to carry out checks and Audits and participate in Management reviews and ensure
effective project financial management.
• People Management - Appraise team members. Setting realistic goals, identifying critical factors and
establishing measurement systems to know how well the goals are being met.
• Reporting - Complete regular status and progress report getting input from various stakeholders and lots of
data sources.

Client: Canadian Imperial Bank of Commerce (CIBC)

Technology Stack: TS2 (TSYS), Capstone, Chordiant, ALM
Duration: May 2010 – March 2014
Role: Development Manager and Software Lead
Responsibilities:
• Development Management - Managing software development, Testing & Release of projects using waterfall
for Credit Card Line of Business.
• Project Planning & Governance - Preparing project plan, project tracking of cost, effort and schedule deviation
to ensure on-time and on-budget delivery
• Collaboration and Communication - Worked with business and end-users to review and analyze the
requirements. Managed the coordination and communication with different functional areas, project teams
and other stakeholders
• Worked with business users on requirement gathering and created Functional specs, High level designs and
low-level designs.
• Estimating efforts (Time and Cost) & work allocation for the Project tasks. Involved assigning the work from
functional & technical

Phone: 425.229.9474 [email protected], [email protected],

 Shivani Sharma
• Resource management & on boarding – Budgeting, Resource Planning, acquiring resources as per the skill
set and project phase, conducting interviews, facilitate Team building sessions.
• Tracking and Mitigating the Risks
• Planning and Scheduling of development, testing and deployments into Dev, Test, QA and Production
• Developing and reviewing code.
• Providing UAT and post implementation support for code validation and defect fixing.
• Release & Change Management – Software Configuration and Deployment, Create / submit / execute/
approve / close Change controls.

SYNTEL INC (DEC 2009 – APR 2010)

Client: BELK
Technology & Tools:AS400 (RPG, RPGLE, CL, CLLE), Implementer
Role: Project Lead
Responsibilities:
• Provided functional and technical support, troubleshooting and diagnosing of AS400 based applications using
RPG/LE
• Analysis of RCA for Problem Management.
• Allocation of tickets to team member.
• Meeting business specifications and SLAs as per client’s requirement
• Conduct application reviews and coordinate for change management

COMPUTER SCIENCE CORPORATION (CSC) (May 2008 – DEC 2009)

Life Insurance
Client: ING Vyasya Life Insurance, India
Technology Tools: AS400 (COBOL 400), SMART 400 (Life Asia-Life Insurance Product)
Role: Sr. Software Developer
Responsibilities:
• Product customization of Life Asia product to implement IRDA regulations
• Coding, Code review, System testing, Assembly testing, UAT support, and bug fixing.
• Code optimization and detailed documentation
• Defect prevention, Impact analysis and detail design preparation
• Providing UAT and post implementation support for code validation and defect fixing.

INFOSYS TECHNOLOGIES (NOV 2005 – APR 2008)

Project: Inventory Accounting Analysis Project

Client: Target (USA)
Technology: Webfocus (Data warehousing-ETL marts, reporting), Mainframes (COBOL, JCL)
Role: Software Developer

Project: Global Business System Solutions

Client: Starbucks Coffee Company
Technology: AS400 (RPGLE, SQL400, CLLE, CL, RPG)
Role: Software Developer
Responsibilities:
• Coding, Code review, System testing, Assembly testing, UAT support, and bug fixing.
• Code optimization and detailed documentation
• Defect prevention, Impact analysis and detail design preparation
• Knowledge Management anchor
• Providing UAT and post implementation support for code validation and defect fixing.

Phone: 425.229.9474 [email protected], [email protected],