Thriving in Today’s

Changing Landscape
Solutions for Municipal & Cooperative Utilities
INTRODUCTION
The utility industry is in the midst of a shift in how energy is generated, Itron offers superior control over distribution assets and a better way
delivered and used. At the same time, municipal and cooperative to communicate with devices through edge computing capabilities.
utilities are facing the challenges of aging distribution infrastructure, This breakthrough combination of assured connectivity and edge
rising consumer expectations and the advent of new technologies awareness gives your operations team the advantage of accessing
like the Internet of Things (IoT) and distributed energy models–all and acting on critical operational insights before they become
while maintaining high service reliability at the lowest cost. major problems. This translates to greater operational efficiency,
As the leader in this space, Itron understands these challenges and increased ROI and proactive customer and member service.
delivers innovative solutions designed to help municipal and
Support Multiple Commodities and Multiple Use Cases on
cooperative utilities transform their business processes, increase One Network
reliability and enhance services to consumers. We have developed
Maximize the return on your technology investments with a multi-
a portfolio of smart networks, software, services, meters and
application network platform. Unlike proprietary, single-purpose
sensors that help you better manage energy and water for the people
networks, Itron solutions are designed to create a unified, active
you serve today, while giving you the flexibility to grow tomorrow.
network to support many smart utility and smart city applications
Itron solutions can help you operate energy, water and city and communication protocols simultaneously. This proven
systems that: approach makes it easy to quickly address operational challenges
»» Are safe, proven, reliable and resilient. with room to grow as these needs change.
»» Bounce back quickly after natural disasters.
Seamlessly Migrate from AMR to AMI and Beyond
»» Anticipate problems before they occur.
Thinking about taking the next step from basic automated
»» Deliver enhanced, more personalized services at a lower cost. metering? We have multiple options designed to support your
»» Leverage existing investments as much as possible. individual business cases and transition you from AMR to AMI.
»» Provide actionable insights for asset & operational management. Whether you’re considering AMI for electricity, water, gas, smart
cities – or even a combination – Itron’s network solutions are a flexible
»» Ensure resources are efficiently and effectively managed.
and cost-effective option that leverage as much of your
»» Produce tangible, performance-based business outcomes within existing metering investments as possible.
flexible commercial models.
»» Help you build safer, smarter and more engaged communities.
Not ready to upgrade to a network? Consider a simple
Our solutions and services are designed to work together so you
Itron Mobile package as an incremental step towards a full
can open new possibilities for your business, your infrastructure
two-way solution. Use the latest smartphone and tablet
and the communities you serve. Our proven commitment to utilities
technology to streamline meter data collection, save money
and cities provides the right foundation to help you grow.
and increase meter reading safety and accuracy.
SMART NETWORKS
Itron networks are designed to help address your unique business
Simplify AMI Network Management
and operational needs, while providing a solid foundation to grow
at your pace. Flexible, interoperable, secure and cost-effective, our Rethink traditional AMI network management
solutions allow you to introduce advanced functionality all at once and day-to-day operations with Itron. Our network capabilities
or one step at a time. With the right multi-purpose network in place, unlock a variety of options for utilities to host and manage their own
follow-on applications require little or no additional infrastructure, networks – or leave that to us. Add as many or as few outcomes as
minimizing capital costs for subsequent deployments, feature you’d like to achieve your business objectives.
enhancements or capacity increases.

City of Roseville
Itron is implementing an Advanced Metering Infrastructure (AMI) solution along with more than
100,000 smart electricity and water meters equipped with distributed intelligence and advanced
communication capabilities at the City of Roseville. Their integrated utility services department
is also taking advantage of Itron’s outcomes and managed services. These groups deliver the
back-office IT infrastructure along with cloud-based Software-as-a-Service (SaaS) applications,
including meter data management and analytics, to streamline their project resource requirements
and accelerate time to value. The utility is deploying Itron’s network solution to enhance electric
system monitoring, offer new rate options and services to customers, and support water
conservation goals.
SMARTER COMMUNITIES smart grid solution, we to help utilities accelerate storm response,
ease renewables integration, and optimize grid operations and
Powering the World’s Smartest Communities
service reliability.
As the global leader in IoT-connected devices for utilities and cities,
»» Improve Reliability & Resilience: Enabling distribution automation
we understand the challenges impacting communities today. In
use cases for medium and low voltage networks south of the
fact, we’ve been an active partner in helping cities and communities
substation.
around the world become increasingly connected and capture the
»» Optimize Grid Operations: Integrate high fidelity data from meters
benefits from a broad range of connected devices, sensors and
and line sensors to reduce losses, balance load and manage
applications. To keep pace with this evolving landscape and meet
voltage from the substation down to the customer.
the needs of tomorrow’s smart cities, it’s imperative to build on
the right foundation. A standards-based IoT network provides the »» Accelerate Storm Response: Combine automation devices with
ideal foundation to implement technologies that make communities real-time analysis of last gasp and restoration alerts, fault and
safer, more efficient and more engaging for all. current data to immediately detect faults and reroute power
around affected areas.
Smart Streetlighting
Optimize Grid Operations with Distributed
Did you know that adding controls can help you save up to 30%
Energy Management
in streetlight energy consumption every year? And that’s just the
beginning. Smart streetlights can also serve as a citywide network Faced with reduced public revenue and tighter budgets, you are
canopy to support AMI and a host of IoT applications like traffic always evaluating new ways to provide electric service to your
monitoring, acoustic detection and radiation detection. Combining consumers at the lowest possible cost. You can cut peak energy
smart streetlights with smart meters also greatly improves network demand by creatively deploying demand response (DR) programs,
speed, redundancy and overall performance. such as direct load control or dynamic pricing.
With the increased proliferation of distributed energy resources
Rich IoT Partner Ecosystem
(DER), you face new opportunities and challenges with maintaining
Access Itron’s diverse ecosystem of partners and solutions for power quality, balancing supply and demand, and ensuring
smart energy, water and cities. With more than 125 partners in adequate distribution capacity. Now is the time to start planning for
our ecosystem, we’re ready to help you address virtually any more renewable generation and other DERs.
smart utility and smart city challenge. Our portfolio of applications
From dynamic pricing and load control to integrating distributed
includes solutions for methane detection, water quality, traffic
energy resources, our Distributed Energy Management solutions
sensors, smart parking, EV charging and more.
help you operate more efficiently and effectively than ever.

Ensure Secure, Resilient and Reliable Connectivity with

75% of power in the US touches Distribution Automation
Itron technology Improving the efficiency, reliability and resiliency of distribution
networks remains a primary goal for your utility. Itron’s next-generation
GRID MANAGEMENT: A UNIFIED SOLUTION FOR hardware and software-based Distribution Automation (DA)
SYSTEMWIDE AUTOMATION & CONTROL solutions provide you with a single platform that connects multiple
Itron’s grid management solution provides you with a unified applications and many device types across a utility’s distribution
platform to effectively manage critical grid assets across your network. This approach allows utilities to leverage granular data
distribution network. Our open and standards-based multi- from devices to optimize real-time grid operations while improving
application architecture enables utilities to connect a vast array of asset management and planning. We offer compelling, standards-
distribution automation devices, demand response devices and based DA solutions, leveraging our own and our partners’ products.
software solutions such as SCADA, ADMS, DRMS and more. All With Itron’s sophisticated DA offerings, your networks can realize
systems work together seamlessly to improve efficiencies, enhance benefits from a broad range of devices and services, while
system resilience and enable new services. Through this holistic integrating distributed energy resources and microgrids.
ADVANCED APPLICATIONS
Itron partners with you to understand your challenges and deliver Improved reliability, outage response and customer satisfaction.
value-based results (known as outcomes) through our broad Additionally, the Outage Detection outcome interprets the influx of
portfolio of applications that leverage the power of devices and raw power outage and restoration alarms to deliver an accurate,
networks. We deliver maximum ROI, a cohesive and simplified continuous feed of information to you on the state of your distribution
customer experience and flexible innovation---allowing you to grid. Ongoing, precise updates enable crews to quickly and efficiently
generate and realize value quickly. These outcomes include target their response during all phases of outage operations.
numerous advanced applications that provide business value to Don’t have a full AMI deployment, but still need to have insight to
address your challenges—reliability, leak detection, power quality, outages? You can now enable improved reliability of power
revenue assurance, transformer loading, outage detection, delivery via our Outage Analysis service. Using strategically
connectivity mapping and much more—to lower costs and placed bellwether meters, effective and quality outage detection
improve results on an accelerated timeframe. Through end-to- notifications are provided for an entire coverage area, without the
end integrated solutions, the value of data is enhanced from need for a full AMI infrastructure or grid-connected meter at every
measurement all the way to the edge where it is transformed into endpoint. This delivers improved and more rapid outage visibility,
taking action. Here are a few of the powerful ways we can deliver lower costs, higher availability, proactive communication, quicker
positive outcomes for you: implementation, scalability and modularity—all utilizing a pay-for-
performance model based on speed, accuracy and reliability
of notifications.
City of Bismarck
The City of Bismarck Public Works is Southern Maryland
using Itron technology and analytics Electric Cooperative
to detect and solve water consumption
issues. The city’s public-private partnership with Itron operates Southern Maryland
their electric and gas provider is enabling them to Electric Cooperative’s (SMECO)
share the network infrastructure, detect leaks and CoolSentry outsourced demand response program,
usage anomalies, conserve water during summer deploying more than 45,000 load control devices
months and peak usage, and has helped them for residential and small commercial customers
reduce water loss by 17 percent—all through the and enrolling 16 megawatts of large commercial
use of analytics. and industrial load for a total of 60 megawatts
of available capacity. SMECO is able to reduce its
exposure to generation and transmission capacity
Provide Customer Optionality with Smart Payment charges in the wholesale market.
Itron prepayment solutions help you simplify operations, cut costs,
reduce delinquent account risks and improve cash flow. They also
help consumers by giving them more choice and control over their Know Your Voltage Like Never Before
energy and water usage and costs. When included as part of a The Voltage Analysis outcome precisely monitors voltage at every
smart metering implementation, prepayment adds value to the delivery point in the system, and then presents that data and the
business case and increases your return on investment. analysis of it within the context of your distribution network.

Keep the Lights On and Customers & Members Happy

Simplified Network Management
With more frequent, powerful storms–and rising customer
expectations–you have a renewed focus on improving grid reliability Itron’s Managed Services team provides the people,
and improving restoration efforts. Itron’s Reliability Analysis outcome tools and processes to deploy Itron solutions, so you can
empowers your operators to analyze outage data, graphically innovate and focus on your operations. A fully supported
presented in the context of the distribution network. The results? managed services (software-as-a-service or cloud-based)
model allows your resources to focus on the critical issues
that drive business while we keep technology solutions
current and optimize and efficiently maintain performance.
Through our collaboration with Microsoft® Azure, we can
define and deliver value-driven outcomes for you.
 Electricity Meters
Rather than simply inserting a network communication card into
a standard meter, Itron’s smart electricity meters calculate usage
within the meter itself, allowing you to leverage time-based rates,
demand response, home networking and many other smart grid
applications. Itron’s most advanced meters leverage distributed
intelligence, adaptive communication capabilities and peer-to-peer
networking and applications on the meter to enhance data analytics
and application performance.

Gas Meters
Itron’s Intelis Gas Meter incorporates transformational technology
that changes the value proposition for gas customers from
metering and automation to one that extends intelligence to the
edge of the network. This capability moves the gas distribution
network from a one-way gas delivery mechanism to an interactive
energy network that can deliver gas more safely and efficiently.

Water Meters
Itron’s Intelis Water Meter serves as a foundation for a wide
range of smart water solutions. Combining last-end ultrasonic
measurement technology, Intelis is the latest solid-state solution
that utilizes edge intelligence to track flow usage patterns at the
meter level, setting a new standard in intelligent water metering. With
no moving parts, Intelis allows for protection against unplanned
Philadelphia Gas maintenance costs and provides accurate measurement over the
Philadelphia Gas Works (PGW) is the entire product lifecycle, while maximizing the value of existing smart
water investments.
largest municipally owned gas utility
in the country, managing a system of Meter Data Management
over 6,000 miles of gas mains and service pipes Itron Enterprise EditionTM (IEE) MDM is the industry-leading MDM
delivering 78 billion cubic feet of safe, reliable natural solution that is in production at 91 energy companies and manages
gas to 500,000 customers each year. Using Itron data from more than 39 million meters across six continents—
technology, PGW detected 3,400 incidents of theft with nearly all of them using IEE MDM to manage and apply
in one year totaling $3.2 million. interval data. IEE MDM is a highly-scalable data management
solution that provides a central repository or “system of record”
to ensure all data remains secure, audited and easily accessible
Improve Your Financial Operations with Revenue Assurance across your enterprise. With the addition of Itron services, we’ll
Energy theft costs utilities and consumers nearly $100 billion per manage all aspects of your data collection system using a SaaS
year worldwide. Timely and accurate detection of energy and water model, including MDM and analytic applications, with a simplified,
theft makes it safer for everybody while recovery of lost revenue subscription-based pricing structure.
flows straight to your bottom line. The Itron Revenue Assurance
outcome will help you identify where theft is occurring and also
generate the field investigation work orders for you.
39+ million meters globally are
managed by Itron Enterprise Edition
METERING & METER DATA MANAGEMENT Meter Data Management
Itron offers a variety of electricity, gas and water meters to help ensure
accurate collection of consumption data. In addition, we provide
the industry’s leading meter data management (MDM) solution.
WHY ITRON
Itron offers a range of solutions that help you optimize the grid and »» Exercise choice via a diverse offering of devices, components
better connect with your customers and members. and connectivity—all based on open standards and all aimed at
»» Build a reliable, secure and connected future with a smart creating a future of opportunity for utilities and cities.
network that supports a multitude of services and a wide variety »» Trust the industry leader known for delivering proven
of affordable, flexible devices built to work for decades. technology and solutions coupled with a strong commitment to
»» Better serve customers and members with easy and utility and city relationships.
engaging solutions.
LET’S CONTINUE THE CONVERSATION
»» Drive down costs by streamlining operations and minimizing
Itron remains committed to our long-term utility & city partnerships.
manual processes.
Visit www.itron.com/muni-coop or contact your Itron Sales or
»» Discover new service and revenue opportunities like Distributor Representative to learn more about how we’re helping
network sharing, smart city applications, consumer services municipals and cooperative achieve real results quickly.
and more.

Join us in creating a more resourceful world. CORPORATE HQ

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