Made by Armaan Makhani

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Mcm301
Above 90 mcqs
Lec 1 to 22
1. All of the following are the types of periodical except:
Select correct option:
Journals
Magazines
Newspapers
Note-cards

2. verbal communication one’s physical appearance affects the______________.

Select correct option:
Message
Channel
Sender
Status

3. What is involved in communication process?

Select correct option:

Idea-encoding-channel-decoding-feedback
Idea-information- channel- receiver
Information-channel-receiver
Sender-receiver-channel

4. word 'intrapersonal' means:

Select correct option:
Within the person
Outside the person
Not personal
Impersonal

5. In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it
shows disrespect. What does this example depict?
Select correct option:

The interpretation of body language is universal.

The interpretation of body language is not universal.

The interpretation of body language is same worldwide.

The interpretation of body language is global.

6. Which of the following process is the automatic psychological process of receiving aural
stimuli?
Select correct option:

Listening

Hearing

Filtering

Speaking

7. Types of media used to direct information upward are:

Select correct option:

Reports, interoffice memos and supervisor subordinate conferences

Letters, newspapers and radio

Newspapers, books and interoffice memos

TV, radio and wall chalking

8. Which one of the following defines interpersonal communication as communication that

occurs between people who have known each other for some time?
Select correct option:

Developmental view

Contextual view

Relative view

Virtual view

9. What does frequent eye contact show?

Select correct option:
Tension
Liking
Rejection
Boredom

10. Poor retention either on the part of the sender or on the part of the receiver can create
problems or lead to______________.
Select correct option:
Misunderstanding
Hatred
Understanding
Generousity

11. Which type of communication it would be when subordinates update their superiors by
telling them about problems at the workplace?

Upward
Horizontal
Downward
Group

12. Probing is:

Select correct option:
Attempting to explain what the sender's statement means.
Attempting to gain additional information, continue the discussion, or clarify a point.
Attempting to discover completely what the sender means.
Making a judgment about the worth of sender's statement.

13. Question # 3 of 10 ( Start time: 09:46:57 PM ) Total Marks: 1

Which of the following is the first step in order to overcome communication barriers?
Select correct option:
To recognize the most common barriers and then, understand their negative impact on
communication
To recognize the most common barriers and then, find the positive aspects
To find the rare barriers and understand their negative impact
All of the given options

14. How many categories do feedback has?

Select correct option:
3
5
4
10

15. Which of the following is/are example(s) of interpersonal exchange?

Select correct option:
 Conversations
Dialogues
Small group discussions
All of the given options

16. How many words is average speaker’s rate per minute?

Select correct option:
100 to 150
400 to 500
More than 500
Countless

17. Which of the following is a form of communication in which messages are sent to large,
public, dissimilar, anonymous, distant audiences using some intermediate instrument of
transfer?

Mediated communication
Mass communication
Interpersonal communication
Group communication

18. Which of the following is correct about human memory?

Not very sharp
Reconstructive
Poorly developed
All of the given options

19. Which one of the following pattern is especially effective if the audience already knows
that the problem exists?
Problem/solution order
Cause/effect order
Deductive order
Inductive order

20. Which of the following is not a demographic characteristic?

Sex
Age
Cultural background
Attitude

21. The term pitch refers which of the following?

The degree of lowness of sound

The degree of highness of sound
The degree of highness or lowness of a sound
All of the given options

22. All of the following are the elements of communication process. EXCEPT:

Sender
Message
Channel
Creativity

23. Which one of the following statement defines situational context of interpersonal
communication?

It concerns your reactions to the other person.

It deals with the psycho-social "where" you are communicating.
It is who you are and what you bring to interaction.
It deals with the physical "where" you are communicating.

24. All of the following are the barriers to communication, EXCEPT:

Over communication
Conflicting information
Language difference
Composing message at proper level

25. Which of the following involves grasping what the speaker means by seeing the ideas and
information from his/her point of view?

Select correct option:

Listening
Hearing
Filtering
Speaking

26. Self-confident individuals usually stand more erect than those:

Select correct option:
who lack confidence
who are over-confident
who are submissive
who are arrogan
27. A presenter who speaks too loudly may be perceived as which of the following?
Select correct option:
Bombastic
Aggressive
 Insensitive to listeners
All of the given options

28. Which of the following pattern is not a specific organizational pattern?

Select correct option:
Spatial
Chronological
Topical
Deductive

29. The word 'communication' is derived from a Latin word ‘communico’, which means:
Select correct option:
To share
To respond
To give
To tell

30. Which of the following barriers are most often the hardest to identify and reduce or
eliminate?
Select correct option:
Physical barriers
Listener barriers
Sender barriers
None of above

31. _____________is a process which demands that full attention be paid to the spoken
material.
Select correct option:
Speaking
Listening
Hearing
Dialogue

32. Which of the following statement has biased language?

Select correct option:
Most Germans are direct in their communication.
Jews generally make good businesspeople.
Some Japanese businesspeople cannot speak English.
Older people generally have lower energy levels.

33. All of the following are the categories of feedback, except:

Select correct option:
 Evaluation
Interpretation
Probing
Noise

34. Articulate speech is characterized by:

Select correct option:
Correct pronunciation and clear enunciation
Vocal trait
Combination of pitch and strength
More clearly express or magnify meaning

35. Which of the following pattern is most appropriate when you used the problem/solution
method?
Select correct option:
Spatial
Chronological
Topical
Logical

36. Where does immediacy come from during a presentation?

Select correct option:
Looking at your notes
Standing
Dressing with authority
Making eye contact

37. Which one of the following is a method of arranging informa¬tion by dividing it into
parts?
Select correct option:
Spatial pattern
Chronological pattern
Topical pattern
Logical pattern

38. All of the following are the levels of communication. EXCEPT:

Select correct option:
Intrapersonal Communication
Interpersonal Communication
Mediated Communication
Frame Communication

39. Which of the following is the first step in order to overcome communication barriers?
Select correct option:
To recognize the most common barriers and then, understand their negative impact on communication
To recognize the most common barriers and then, find the positive aspects
To find the rare barriers and understand their negative impact
 All of the given options

40. Audience information such as age, gender, education, and socioeconomic status falls into
a category known as
Select correct option:
Profiling
Demographics
Topoi
MYGLO
41. Jumps to conclusions. This is an example of:
Select correct option:
Listener barrier
Sender barrier
Physical barrier
Noise

42. Mediated communication occurs through:

Select correct option:
Letters, reports, forms and interoffice memoranda
Letters, newspapers and radio
Newspapers, books and TV
TV, radio and wall chalking

43. It is always easier to communicate at the __________________.

Select correct option:
Peer level
Differing status
Different position
Different class
44. A presenter can prepare effective responses by which of the following?
Select correct option:
Anticipating
Answering
Revising
All of the above

45. Which one of the following is a planned and rehearsed speech that uses different words
during rehearsals?
Select correct option:
Manuscript speech
Memorized speech
Impromptu speech
Extemporaneous speech

46. All of the following are correct about magazines except:

Select correct option:
Magazine articles tend to be shorter and more general.
Magazines are a type of periodical.
Magazines publish articles written for a general audience.
 Articles in magazines usually include bibliographies

47. _______________can also seriously impede the transmission of ideas.

Select correct option:
Tolerance
Broadsides
Prejudice
Acceptance

48. Which of the following involves grasping what the speaker means by seeing the ideas and
information from his/her point of view?
Select correct option:
Listening
Hearing
Filtering
Speaking

49. Effective internal communication helps to increase the job ______________.

Select correct option:
Absenteeism and depression
Dejection and output
Grievances and sadness
Satisfaction and productivity

50. On the average, how faster a person can think than the listener can talk?

Ten times
Five times
Four times
Three times

51. An effective presenter uses pitch changes to indicate a change in the message. At the end
of a sentence, raising the pitch signifies which of the following?

A question
Statement
Speech
Confess

52. Fillers _________________ the continuity of communication.

Develop
Emphasize
Interrupt
Build up

53. In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it
shows disrespect. What does this example depict?
Select correct option:

The interpretation of body language is universal.

The interpretation of body language is not universal.
The interpretation of body language is same worldwide.
The interpretation of body language is global.

54. All of the following are the purposes of introduction except:

Getting the audience's attention

Introducing your thesis
Establishing your rapport or credibility with the audience
Avoid to the audience

55. Business associates can be a helpful source for:

Identifying probable questions and objections

Can reveal questions and concerns
It is helpful to recall the questions
None of the given options

56. What is involved in communication process?

Select correct option:
Idea-encoding-channel-decoding-feedback
Idea-information- channel- receiver
Information-channel-receiver
Sender-receiver-channel

57. Which of the following involves grasping what the speaker means by seeing the ideas and
information from his/her point of view?
Select correct option:
Listening
Hearing
Filtering
Speaking

58. Which one of the following defines interpersonal communication as communication that
occurs between people who have known each other for some time?
Select correct option:
 Developmental view
Contextual view
Relative view
Virtual view

59. _____________is a process which demands that full attention be paid to the spoken
material.
Select correct option:
Speaking
Listening
Hearing
Dialogue

60. Which of the following pattern is most appropriate when you used the problem/solution
method?
Select correct option:
Spatial
Chronological
Topical
Logical

61. Which one of the following is an interpersonal need to exercise leadership and prove
one's abilities?
Select correct option:
Inclusion
Control
Affection
Power

62. In general, there are ________________of newspaper indexes:

Select correct option:
Two kinds
Three kinds
Many kinds
None of the given option

63. Partial or marginal listening can distort the intent of which of the following?

Message
Channel
Source
All of the given options
64. The quality of tone is a combination of which of the following?
Select correct option:
Pitch, strength and character
Pitch, strength and volume
Volume, rate and fillers
Fillers, character and volume

65. All of the following are the levels of listening except:

Active Listening
Protective Listening
Partial Listening
Critical Listening

66. Which of the following process is the automatic psychological process of receiving aural
stimuli?
Select correct option:
Listening
Hearing
Filtering
Speaking

67. While you plan to make a good speech, you must be engaged in which of the following?
Select correct option:
Audience-centered approach
Self-centered approach
Theme or idea of the subject
Results

68. Bcc stands for:

Select correct option:
Blind carbon copy
Blind compiled copy
Branded carbon copy
Branded compiled copy

69. While writing a letter to inquire about the people, one should keep in mind all of the
following, except:
Select correct option:
Respect human rights, both legal and moral
Ask only for info related to the job
Stress unrelated information/ facts
Structure the questions around the job
1.
How we can better our communication skills by Cost reduction? Explain (5 marks)

2. Discuss the demographic factors? (5 marks)

3. Discuss the different source of information that is used to collect information.