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Tutorial 1 BBCM1023 Asma 201905

Operational systems help organizations carry out daily operations. The majority of e-commerce transactions are business-to-consumer transactions involving an online purchase from a company website. Supply chain management helps determine supply needs, production quantities, processing methods, and scheduling, monitoring, and controlling supply and product shipment to customers.

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64 views

Tutorial 1 BBCM1023 Asma 201905

Operational systems help organizations carry out daily operations. The majority of e-commerce transactions are business-to-consumer transactions involving an online purchase from a company website. Supply chain management helps determine supply needs, production quantities, processing methods, and scheduling, monitoring, and controlling supply and product shipment to customers.

Uploaded by

Tvyan Raaj
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Tutorial 1

BBCM1023 ManagementInformation Systems

1. Information Systems that help organizations carry on daily operations are called ____ systems.

a. operational
b. business
c. control
d. command

2. If you make an online purchase from the ACME company’s web site, you are engaging in a ____
transaction.

a. B2B
b. B2C
c. C2C
d. C2D

3. ____ data is represented by numbers, letters and other characters.

a. Audio
b. Alphanumeric
c. Video
d. Image

4. Secondary storage devices, printers, and computer screens are all


examples of ____.

a. input devices
b. processing devices
c. output devices
d. feedback devices

5. The majority of e-commerce transactions are ____ transactions.

a. B2B
b. B2C
c. C2B
d. C2C

6. ____ software controls basic computer operations.

a. Application
b. System
c. Database
d. Networking

7. Which type of attack on companies and organizations is the most common?

a. denial of service
b. virus
c. laptop theft
d. financial fraud

8. ____ can be considered to be ____ made more useful through the application of ____.

a. Information, data, knowledge


b. Knowledge, data, information
c. Data, information, knowledge
d. Information, knowledge, data
9. ____ involves constantly seeking ways to improve the business processes to add value to products
and services.

a. Reengineering
b. Refreezing
c. Continuous improvement
d. Continuous engineering

10. A(n) ____ is a formal collection of people and other resources established to accomplish a set of
goals.

a. company
b. team
c. business
d. organization

11. In the general model of an organization, the process of increasing the value of goods or services
is known as ____.

a. transformation
b. input
c. output
d. alteration

12. The radical redesign of business processes, organizational structures, information systems, and
values of the organization to achieve a breakthrough in business results is called ____.

a. organizational learning
b. reengineering
c. rebuilding
d. continuous improvement

13. Internal factors causing organizational change can include activities initiated by ____.

a. employees
b. stockholders
c. general economic conditions
d. federal and state laws

14. Productivity = ____ %.

a. (Output/Input) x 100
b. Output/Input
c. (Output - Input)/Input x 100
d. (Input/Output) x 100

15. ____ helps determine what supplies are required, what quantities are needed to meet customer
demand, how the supplies are to be processed (manufactured) into finished goods and services, and
how the shipment of supplies and products to customers is to be scheduled, monitored, and
controlled.

a. Customer relationship management


b. Customer management
c. Supply chain management
d. Output management

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