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24-Hour UBL Phone Banking UAN 111 - 825 - 888: Greeting For English

This document provides instructions for navigating the 24-hour phone banking system for UBL Bank. It outlines the main menu options for language selection, returning to previous menus, and connecting to a phone banker. It then lists sub-menus for various banking services like account information, complaints, loans, bill payments and more. It reminds customers to only provide their PIN when calling the official phone banking number and not to share it online or via email, for security purposes.

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sweet shary
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116 views1 page

24-Hour UBL Phone Banking UAN 111 - 825 - 888: Greeting For English

This document provides instructions for navigating the 24-hour phone banking system for UBL Bank. It outlines the main menu options for language selection, returning to previous menus, and connecting to a phone banker. It then lists sub-menus for various banking services like account information, complaints, loans, bill payments and more. It reminds customers to only provide their PIN when calling the official phone banking number and not to share it online or via email, for security purposes.

Uploaded by

sweet shary
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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24-Hour UBL Phone Banking

UAN 111 - 825 - 888


To be connected to a UBL phone banker 0

For service menu 8 Greeting


To return to the main menu 9

For Urdu 1 For English 2


To return to the previous menu *

For service activation/ For IVR self services To log a complaint For product For IVR help For information To be connected to a
blocking & PIN commentary & directory on the status UBL Phone banker
issuance broacher fax back of your application

1 2 3 4 5 6 0

Follow further instructions that you will hear

Enter your CNIC number followed by TPIN-code to verify yourself ( Note: Your call will be diverted to UBL Phone banker in case of incorrect CNIC or invalid T-PIN)

For Credit Cards For Branch Banking For UBL OMNI For Loan Accounts For Bill Payment & TPIN Change
(Branchless banking) Fund Transfer

1 2 3 4 5 6

For Cash Line 1


For Business Line 2
For UBL Money 3
Remember, UBL will never ask you to enter your TPIN or Key word on a website or send
such information in an email. Your TPIN and key word are only used for identification and For UBL Drive 4
authorization purposes when you call our phone banking service.
For UBL Address 5

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