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Midterm Reviewer

The document contains a multiple choice midterm reviewer with 55 questions covering topics related to motivation theory and work teams. The questions address concepts such as needs hierarchy theory, expectancy theory, goal setting, social loafing, and types of interdependence between work teams. Correct answers are not provided.

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Karla Sinsay
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© © All Rights Reserved
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0% found this document useful (0 votes)
87 views18 pages

Midterm Reviewer

The document contains a multiple choice midterm reviewer with 55 questions covering topics related to motivation theory and work teams. The questions address concepts such as needs hierarchy theory, expectancy theory, goal setting, social loafing, and types of interdependence between work teams. Correct answers are not provided.

Uploaded by

Karla Sinsay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MIDTERM​ ​REVIEWER

1. Participation in goal formation tends to increase performance when employees


lack​ ​commitment​ ​to​ ​assigned​ ​goals.
❏ True
❏ False

2. Antecedents​ ​cause​ ​behavior.


❏ True
❏ False

3. Feedback to employees is most effective when it is frequent, credible, and


general.
❏ True
❏ False

4. A way to increase a person's P-to-O expectancy is to measure his or her job


performance more accurately and distribute more valued rewards to those with
higher​ ​job​ ​performance.
❏ True
❏ False

5. Motivation​ ​is​ ​closely​ ​related​ ​to​ ​the​ ​concept​ ​of​ ​employee​ ​engagement.
❏ True
❏ False

6. Antecedents are events preceding the behavior, informing employees that a


particular​ ​action​ ​will​ ​produce​ ​specific​ ​consequences.
❏ True
❏ False

7. People with a high need for achievement tend to avoid risks and prefer working
in​ ​teams.
❏ True
❏ False

8. Compliments or teasing received from co-workers when an employee wears


safety​ ​goggles​ ​are​ ​referred​ ​to​ ​as​ ​consequences.
❏ True
❏ False

9. Everyone has the same drives, but they develop different intensities of needs in a
particular​ ​situation.
❏ True
❏ False

10. In expectancy theory, the P-to-O expectancy is the perceived probability that a
specific​ ​behavior​ ​or​ ​performance​ ​level​ ​will​ ​lead​ ​to​ ​a​ ​particular​ ​outcome.
❏ True
❏ False

11. Self-concept,​ ​social​ ​norms,​ ​and​ ​past​ ​experiences​ ​help​ ​us​ ​to:
❏ fully​ ​regulate​ ​our​ ​decisions​ ​and​ ​behaviors.
❏ minimize​ ​cognitive​ ​dissonances.
❏ have​ ​stronger​ ​or​ ​weaker​ ​needs​ ​by​ ​amplifying​ ​or​ ​suppressing​ ​emotions.

12. According to learned needs theory, people with a high personalized need for
power​ ​desire​ ​power​ ​as​ ​a​ ​means​ ​to​ ​help​ ​others.
❏ True
❏ False

13. The​ ​typical​ ​employee​ ​is​ ​very​ ​engaged​ ​with​ ​the​ ​organization.
❏ True
❏ False

14. According​ ​to​ ​expectancy​ ​theory,​ ​a​ ​skill-development​ ​training​ ​program​ ​would:
❏ have​ ​no​ ​effect​ ​on​ ​employee​ ​motivation
❏ mainly​ ​increase​ ​the​ ​effort-to-performance​ ​expectancy
❏ mainly increase the valence of pay increases and other organizational
outcomes

15. Goal setting potentially improves employee performance by increasing motivation


and​ ​clarifying​ ​role​ ​perceptions.
❏ True
❏ False
16. Balanced scorecard goals are rarely weighted, but are scored to create a
composite​ ​measure​ ​of​ ​goal​ ​achievement​ ​across​ ​the​ ​organization​ ​each​ ​year.
❏ True
❏ False

17. The​ ​_____​ ​of​ ​human​ ​beings​ ​are​ ​also​ ​called​ ​primary​ ​needs.
❏ beliefs
❏ values
❏ drives

18. According to four-drive theory, the drive to acquire, bond, and learn are
proactive.
❏ True
❏ False

19. According to learned needs theory, companies should hire leaders with a strong
need​ ​for​ ​personalized​ ​power.
❏ True
❏ False

20. Which​ ​of​ ​the​ ​following​ ​does​ ​Maslow's​ ​needs​ ​hierarchy​ ​theory​ ​include?
❏ Frustration-regression
❏ Desire​ ​to​ ​know
❏ Self-actualization

21. The concept of employee engagement is related to motivation, but not to role
clarity.
❏ True
❏ False

22. Goal setting tends to be more effective when goals are specific rather than
general.
❏ True
❏ False

23. According to four-drive theory, organizations maximize motivation by focusing


employees​ ​on​ ​opportunities​ ​to​ ​fulfill​ ​only​ ​one​ ​of​ ​the​ ​four​ ​drives.
❏ True
❏ False
24. According to expectancy theory, employee motivation will remain high when the
P-to-O​ ​expectancy​ ​falls​ ​to​ ​zero.
❏ True
❏ False

25. Self-concept and past experiences regulate a person's motivated decisions and
behavior,​ ​but​ ​social​ ​norms​ ​have​ ​little​ ​to​ ​no​ ​influence​ ​on​ ​them.
❏ True
❏ False

26. The most effective reinforcement schedule for learning new tasks is variable ratio
schedule.
❏ True
❏ False

27. People​ ​with​ ​a​ ​high​ ​need​ ​for​ ​affiliation​ ​tend​ ​to:
❏ choose​ ​tasks​ ​with​ ​a​ ​moderate​ ​degree​ ​of​ ​risk.
❏ actively​ ​support​ ​others.
❏ rely​ ​on​ ​persuasive​ ​communication

28. A way to increase an employee's E-to-P expectancy regarding a specific task is


to​ ​increase​ ​the​ ​person's​ ​self-confidence​ ​through​ ​counseling​ ​and​ ​coaching.
❏ True
❏ False

29. Self-reinforcement is when people reward and punish themselves for exceeding
or​ ​falling​ ​short​ ​of​ ​their​ ​self-set​ ​standards​ ​of​ ​excellence.
❏ True
❏ False

30. Four-drive theory states that everyone has the drive to acquire, bond, learn, and
defend.
❏ True
❏ False

31. Needs hierarchy theory explains how people develop perceptions of fairness in
the​ ​distribution​ ​and​ ​exchange​ ​of​ ​resources.
❏ True
❏ False

32. Which of these theories states that we are motivated by several needs, but the
strongest​ ​source​ ​is​ ​the​ ​lowest​ ​unsatisfied​ ​need?
❏ Four-drive​ ​theory
❏ Needs​ ​hierarchy​ ​theory
❏ Learned​ ​needs​ ​theory

33. Employee engagement is on the minds of many business leaders these days
because it seems to be a strong predictor of employee and work unit
performance.
❏ True
❏ False

34. In​ ​the​ ​context​ ​of​ ​motivation,​ ​drives​ ​are​ ​also​ ​called​ ​primary​ ​needs.
❏ True
❏ False

35. According to four-drive theory, when observing something that is inconsistent


with or beyond our current knowledge, we experience tension that causes us to
block​ ​out​ ​the​ ​discrepancy.
❏ True
❏ False

36. Behavior​ ​is​ ​learned​ ​only​ ​through​ ​personal​ ​interaction​ ​with​ ​the​ ​environment.
❏ True
❏ False

37. Studies have concluded that people progress through the Maslow’s Needs
Hierarchy​ ​as​ ​predicted.
❏ True
❏ False

38. Drives are innate, universal, and are the "prime movers” of behavior because
they generate emotions, which put people in a state of readiness to act on their
environment.
❏ True
❏ False
39. The desire to seek approval from others, conform to their wishes and
expectations,​ ​and​ ​avoid​ ​conflict​ ​and​ ​confrontations​ ​is​ ​referred​ ​to​ ​as​ ​the​ ​need​ ​for:
❏ affiliation
❏ power
❏ achievement

40. People with a high need for affiliation tend to be more effective in jobs that
allocate​ ​scarce​ ​resources​ ​among​ ​employees.
❏ True
❏ False

41. According to expectancy theory, providing counseling and coaching to an


employee​ ​who​ ​lacks​ ​self-confidence​ ​is​ ​most​ ​likely​ ​to​ ​increase​ ​the​ ​employee’s:
❏ P-E​ ​expectancy.
❏ O-P​ ​expectancy.
❏ E-P​ ​expectancy.

42. Employee​ ​engagement​ ​is​ ​often​ ​described​ ​in​ ​terms​ ​of:


❏ self-efficacy
❏ self-esteem
❏ self-concept

43. Successful​ ​entrepreneurs​ ​tend​ ​to​ ​have​ ​a​ ​high​ ​need​ ​for​ ​achievement.
❏ True
❏ False

44. _____ are the motivational forces of emotions channeled toward particular goals
to​ ​correct​ ​deficiencies​ ​or​ ​imbalances.
❏ Beliefs
❏ Thoughts
❏ Needs

45. People with a high need for affiliation tend to be more effective in jobs that
require​ ​them​ ​to​ ​mediate​ ​conflicts.
❏ True
❏ False
46. A need for achievement is when people want to accomplish extremely
challenging goals and do not want any feedback outside of recognition for their
success.
❏ True
❏ False

47. Employees with _____, in which work output is exchanged back and forth among
individuals, should be organized into teams to facilitate coordination in their
interwoven​ ​relationship.
❏ high​ ​levels​ ​of​ ​social​ ​loafing
❏ reciprocal​ ​interdependence
❏ pooled​ ​interdependence

48. A role is a set of behaviors that people are expected to perform because they
hold​ ​certain​ ​positions​ ​in​ ​a​ ​team​ ​and​ ​organization.
❏ True
❏ False

49. Two company divisions produce completely different products but must seek
funding from head office for a capital expansion project. The relationship
between​ ​these​ ​two​ ​divisions​ ​would​ ​be​ ​best​ ​described​ ​as:
❏ sequential​ ​interdependence.
❏ pooled​ ​interdependence.
❏ reciprocal​ ​interdependence.

50. Groups​ ​are​ ​considered​ ​teams​ ​only​ ​when:


❏ they​ ​operate​ ​without​ ​any​ ​supervisor.
❏ employees​ ​directly​ ​interact​ ​with​ ​each​ ​other​ ​and​ ​coordinate​ ​work​ ​activities.
❏ everyone​ ​in​ ​the​ ​department​ ​has​ ​the​ ​same​ ​set​ ​of​ ​skills.

51. Social​ ​loafing​ ​is​ ​most​ ​common​ ​in​ ​teams​ ​that​ ​are​ ​very​ ​small.
❏ True
❏ False

52. Homogeneous teams tend to have "fault lines" that may split the team to along
gender,​ ​professional,​ ​or​ ​other​ ​dimensions.
❏ True
❏ False
53. Teams are groups of two or more people who have equal influence over each
other​ ​regarding​ ​the​ ​team's​ ​goals​ ​and​ ​means​ ​of​ ​achieving​ ​those​ ​goals.
❏ True
❏ False

54. Pooled​ ​interdependence​ ​is:


❏ the​ ​best​ ​way​ ​to​ ​avoid​ ​social​ ​loafing
❏ is​ ​the​ ​lowest​ ​level​ ​of​ ​interdependence.
❏ the​ ​same​ ​as​ ​reciprocal​ ​interdependence.

55. Quincy works in a team of four other accounting professionals within a company.
Quincy doesn't particularly agree with many of her teammates' ideas, such as
leaving work early and failing to double-check some account entries. However,
she works comfortably with the group because their behavior and decisions are
predictable.​ ​What​ ​foundation​ ​of​ ​trust​ ​does​ ​Quincy​ ​have​ ​in​ ​this​ ​team?
❏ Calculus-based
❏ Knowledge-based
❏ Identification-based

56. Our​ ​desire​ ​for​ ​informal​ ​groups​ ​is​ ​mostly​ ​influenced​ ​by​ ​our​ ​drive​ ​to​ ​defend.
❏ True
❏ False

57. Informal groups exist primarily to complete tasks for the organization that
management​ ​doesn't​ ​know​ ​about.
❏ True
❏ False

58. Having​ ​plenty​ ​of​ ​structure​ ​is​ ​a​ ​success​ ​factor​ ​for​ ​virtual​ ​teams.
❏ True
❏ False

59. Which​ ​of​ ​the​ ​following​ ​are​ ​described​ ​as​ ​virtual​ ​teams?
❏ Cross-functional groups of employees that operate across space, time and
organizational​ ​boundaries.
❏ Formal work teams in which most members do not feel that they are really
part​ ​of​ ​the​ ​team.
❏ Informal​ ​groups​ ​that​ ​meet​ ​only​ ​in​ ​cyberspace.
60. Which of the following types of task interdependence exists among production
employees​ ​working​ ​on​ ​assembly​ ​lines?
❏ Sequential​ ​interdependence
❏ Pooled​ ​interdependence
❏ Reciprocal​ ​interdependence

61. Task forces are temporary groups that typically investigate a particular problem
and​ ​disband​ ​when​ ​the​ ​decision​ ​is​ ​made.
❏ True
❏ False

62. Social​ ​loafing​ ​is​ ​more​ ​prevalent​ ​when​ ​the​ ​task​ ​is​ ​interesting.
❏ True
❏ False

63. Which of the following is a major problem associated with team building
activities?
❏ They​ ​are​ ​used​ ​as​ ​general​ ​solutions​ ​rather​ ​than​ ​specific​ ​solutions.
❏ Team​ ​building​ ​attempts​ ​slow​ ​down​ ​the​ ​team​ ​development​ ​process.
❏ Team​ ​building​ ​consists​ ​of​ ​informal​ ​activities​ ​rather​ ​than​ ​formal​ ​activities.

64. The trust that new team members feel towards their teammates is fragile and
easily​ ​weakened.
❏ True
❏ False

65. Calculus-based trust is based on the belief that the other party will deliver its
promises because punishments would be applied if they fail to deliver those
promises.
❏ True
❏ False

66. Norms are the informal rules and shared expectations that groups establish to
regulate​ ​the​ ​behavior​ ​of​ ​their​ ​members.
❏ True
❏ False

67. Identification-based trust alone cannot sustain a team's relationship, because it


relies​ ​on​ ​deterrence.
❏ True
❏ False

68. Process losses are the resources expended to develop and maintain an effective
team.
❏ True
❏ False

69. Team members do not conform to team norms unless other team members apply
reinforcement​ ​or​ ​punishment.
❏ True
❏ False

70. Teams are well-suited to complex work that can be divided into more specialized
roles.
❏ True
❏ False

71. During the adjourning stage of team development, team members shift their
attention away from relationships and instead focus mainly on completing the
task.
❏ True
❏ False

72. Keeping the team size sufficiently small and designing tasks such that each team
member's​ ​performance​ ​is​ ​measurable​ ​are​ ​two​ ​ways​ ​to:
❏ minimize​ ​social​ ​loafing.
❏ minimize​ ​team​ ​cohesiveness.
❏ add​ ​more​ ​roles​ ​to​ ​the​ ​team.

73. Knowledge-based​ ​trust​ ​is​ ​confidence​ ​in​ ​one's​ ​own​ ​ability​ ​or​ ​knowledge.
❏ True
❏ False

74. The norming stage of team development is marked by interpersonal conflict as


team​ ​members​ ​compete​ ​for​ ​leadership​ ​and​ ​other​ ​positions​ ​on​ ​the​ ​team.
❏ True
❏ False
75. When highly cohesive teams have norms that conflict with organizational goals,
team​ ​performance​ ​is​ ​reduced.
❏ True
❏ False

76. Employees in a department are considered a team only when they directly
interact​ ​and​ ​coordinate​ ​work​ ​activities​ ​with​ ​each​ ​other.
❏ True
❏ False

77. Team members typically hold one or more formal roles in the team as well as
roles​ ​that​ ​they​ ​informally​ ​fulfill​ ​at​ ​various​ ​times.
❏ True
❏ False

78. The Beswick Company has an organizational team whose members are highly
interdependent, but have different goals. The organization should try to reduce
the​ ​level​ ​of​ ​interdependence.
❏ True
❏ False

79. Identification-based trust is potentially the strongest and most robust form of trust
in​ ​work​ ​relationships.
❏ True
❏ False

80. Teams develop their first real sense of cohesion during the norming stage of
team​ ​development.
❏ True
❏ False

81. To maximize cohesiveness, the team should be as small as possible without


jeopardizing​ ​its​ ​ability​ ​to​ ​accomplish​ ​the​ ​task.
❏ True
❏ False

82. Reciprocal interdependence is the highest level of task interdependence in


organizations.
❏ True
❏ False

83. Teams​ ​tend​ ​to​ ​have​ ​more​ ​cohesion​ ​when​ ​entry​ ​to​ ​the​ ​team​ ​is​ ​restricted.
❏ True
❏ False

84. Diversity among team members often makes it more difficult for teams to become
cohesive.
❏ True
❏ False

85. Social identity theory provides one of the reasons why people join informal
groups.
❏ True
❏ False

86. Students experience sequential interdependence when they are lined up at the
laser​ ​printers​ ​trying​ ​to​ ​get​ ​their​ ​assignments​ ​printed​ ​just​ ​before​ ​a​ ​class​ ​deadline.
❏ True
❏ False

87. ​ ​Informal​ ​groups:


❏ perform​ ​routine​ ​organizational​ ​goals.
❏ exist​ ​primarily​ ​for​ ​the​ ​benefit​ ​of​ ​their​ ​members.
❏ are​ ​initiated​ ​by​ ​the​ ​organization​ ​for​ ​special​ ​purposes.

88. Production blocking refers to a constraint in team decision making that


discourages​ ​employees​ ​from​ ​mentioning​ ​their​ ​ideas​ ​in​ ​front​ ​of​ ​coworkers.
❏ True
❏ False

89. Team processes in the team effectiveness model include team development,
norms,​ ​cohesion,​ ​and​ ​trust.
❏ True
❏ False

90. Team cohesiveness decreases with increased interaction because there are
more​ ​chances​ ​for​ ​conflicts​ ​to​ ​emerge.
❏ True
❏ False

91. The most appropriate influence tactic depends in part on the influencer's power
base​ ​and​ ​position​ ​in​ ​the​ ​organization.
❏ True
❏ False

92. Legitimate power has restrictions; it only gives the power holder the right to ask
for a range of behaviors from others. This range is known as the "norm of
reciprocity."
❏ True
❏ False

93. The four contingencies of power are prevention, forecasting, coercion, and
distribution.
❏ True
❏ False

94. As people become more powerful they tend to become less goal-oriented, less
motivated,​ ​and​ ​more​ ​focused​ ​on​ ​gaining​ ​additional​ ​power.
❏ True
❏ False

95. The effectiveness of _____ as an influence tactic depends on characteristics of


the​ ​power​ ​holder,​ ​message​ ​content,​ ​communication​ ​medium,​ ​and​ ​the​ ​audience.
❏ persuasion
❏ upward​ ​appeal
❏ information​ ​control

96. Soft influence tactics such as persuasion tend to build compliance rather than
commitment​ ​to​ ​the​ ​influencer's​ ​request.
❏ True
❏ False

97. Extreme​ ​forms​ ​of​ ​assertiveness​ ​include​ ​bullying​ ​colleagues.


❏ True
❏ False

98. Organizational​ ​politics​ ​refers​ ​to​ ​any​ ​use​ ​of​ ​power​ ​to​ ​influence​ ​others.
❏ True
❏ False

99. _____ involves calling upon higher authority or expertise, or symbolically relying
on​ ​these​ ​sources​ ​to​ ​support​ ​the​ ​influencer's​ ​position.
❏ Assertiveness
❏ Upward​ ​appeal
❏ Exchange

100. People who have more power over others engage in more automatic rather
than​ ​mindful​ ​thinking.
❏ True
❏ False

101. Peer​ ​pressure​ ​typically​ ​represents​ ​a​ ​form​ ​of​ ​coercive​ ​power.
❏ True
❏ False

102. Referent​ ​power​ ​is​ ​typically​ ​associated​ ​with:


❏ uncertainty​ ​avoidance
❏ charisma.
❏ power​ ​distance.

103. In persuasive communication, the inoculation effect involves warning listeners


that others will try to influence them in the future and that they should be aware
of​ ​the​ ​opponent's​ ​arguments.
❏ True
❏ False

104. Organizational​ ​politics​ ​typically​ ​involves:


❏ an​ ​unconscious​ ​attempt​ ​to​ ​increase​ ​your​ ​own​ ​power.
❏ a​ ​conscious​ ​attempt​ ​to​ ​motivate​ ​others​ ​to​ ​work​ ​harder​ ​for​ ​the​ ​firm.
❏ attempts​ ​to​ ​influence​ ​others​ ​to​ ​promote​ ​personal​ ​objectives.

105. Employees have _____, ranging from sarcasm to ostracism, to ensure that
coworkers​ ​conform​ ​to​ ​team​ ​norms.
❏ referent​ ​power
❏ coercive​ ​power
❏ expert​ ​power
106. Expert and referent power originate mainly from the power holder's own
characteristics.
❏ True
❏ False

107. People with expertise tend to have more influence using persuasion, whereas
those with a strong legitimate power base are usually more successful applying
_____.
❏ silent​ ​authority
❏ upward​ ​appeal
❏ information​ ​control

108. People have ______ power when others identify with them, like them, or
otherwise​ ​respect​ ​them.
❏ expert
❏ referent
❏ reward

109. Introducing​ ​clear​ ​rules​ ​for​ ​resource​ ​allocation​ ​is​ ​one​ ​way​ ​of:
❏ increasing​ ​the​ ​company's​ ​substitutability​ ​in​ ​the​ ​marketplace.
❏ eliminating​ ​countervailing​ ​power​ ​in​ ​the​ ​organization.
❏ reducing​ ​organizational​ ​politics​ ​regarding​ ​that​ ​decision.

110. By avoiding written documentation of how to operate equipment or serve


customers, employees are maximizing their expert power through
non-substitutability.
❏ True
❏ False

111. Influence​ ​tactics​ ​that​ ​rely​ ​on​ ​expert​ ​power:


❏ tend​ ​to​ ​create​ ​resistance.
❏ tend​ ​to​ ​produce​ ​compliance.
❏ tend​ ​to​ ​build​ ​commitment.

112. People​ ​who​ ​have​ ​expertise​ ​tend​ ​to​ ​have​ ​more​ ​influence​ ​using​ ​persuasion.
❏ True
❏ False
113. Referent​ ​power​ ​is​ ​mainly​ ​developed​ ​through​ ​a​ ​person's​ ​interpersonal​ ​Skills.
❏ True
❏ False

114. Reward​ ​power​ ​is​ ​associated​ ​with​ ​charisma.


❏ True
❏ False

115. Playing "face time" instead of working productively behind closed doors is a
strategy​ ​for​ ​gaining​ ​increased​ ​visibility​ ​at​ ​work.
❏ True
❏ False

116. People​ ​with​ ​power​ ​over​ ​others​ ​have​ ​more​ ​difficulty​ ​empathizing.
❏ True
❏ False

117. Three factors determine your centrality in a social network: betweenness,


closeness,​ ​and​ ​degree​ ​(number)​ ​centrality.
❏ True
❏ False

118. First-line supervisors often hold legitimate, reward, and coercive power over
their​ ​subordinates,​ ​as​ ​well​ ​as​ ​high​ ​levels​ ​of​ ​discretion.
❏ True
❏ False

119. Ingratiation​ ​is​ ​part​ ​of​ ​a​ ​larger​ ​influence​ ​tactic​ ​known​ ​as​ ​_____.
❏ impression​ ​management
❏ risk​ ​management
❏ persuasion

120. Organizational politics can result in lower job satisfaction, and high levels of
work-related​ ​stress.
❏ True
❏ False

121. People might gain power by convincing others that they have something of
value.
❏ True
❏ False

122. Even though your job entails that you should be visiting clients most of the
time, you make it a point to stop by the office everyday so your boss sees that
you​ ​are​ ​working.​ ​This​ ​increases​ ​your​ ​power​ ​by​ ​increasing​ ​your​ ​centrality.
❏ True
❏ False

123. Legitimate power is created whenever the organization assigns a supervisor


with​ ​formal​ ​authority​ ​over​ ​subordinates.
❏ True
❏ False

124. Silent​ ​authority​ ​is​ ​also​ ​known​ ​as​ ​deference​ ​to​ ​authority.
❏ True
❏ False

125. Janelle wears a business suit to work every day in her job as a college
business​ ​professor.​ ​Which​ ​of​ ​the​ ​following​ ​influence​ ​tactic​ ​does​ ​this​ ​refer​ ​to?
❏ Impression​ ​management
❏ Persuasion
❏ Exchange

126. Which of the following is an example of the influence tactic of forming


coalitions?
❏ A new executive immediately posts her diplomas and awards on the office
wall​ ​for​ ​others​ ​to​ ​see.
❏ Employees get together to show management that they collectively
request​ ​that​ ​the​ ​company​ ​purchase​ ​new​ ​computer​ ​equipment.
❏ Some employees of an airline threaten to go on strike just a few weeks
before the company begins its busiest season and most profitable part of
the​ ​year.

127. The power of the CEO of an organization is not as extensive as most people
realize​ ​because​ ​their​ ​discretion​ ​is​ ​restricted.
❏ True
❏ False
128. The​ ​preferred​ ​influence​ ​tactics​ ​vary​ ​across​ ​cultures.
❏ True
❏ False

129. Research indicates that ingratiation is more commonly used by managers in


high​ ​power​ ​distance​ ​cultures​ ​than​ ​by​ ​managers​ ​in​ ​low​ ​power​ ​distance​ ​cultures.
❏ True
❏ False

130. Managers with an internal locus of control are viewed as more powerful
because​ ​they​ ​don’t​ ​act​ ​like​ ​they​ ​lack​ ​discretion​ ​in​ ​their​ ​job.
❏ True
❏ False

131. A feature of influence is that it operates down the corporate hierarchy but not
up​ ​or​ ​across​ ​that​ ​hierarchy.
❏ True
❏ False

132. Juan wears his "signature” clothing to work every day: black shirt, black tie,
black​ ​pants.​ ​This​ ​could​ ​be​ ​called​ ​his​ ​"personal​ ​brand.”
❏ True
❏ False

133. The​ ​only​ ​way​ ​employees​ ​get​ ​ahead​ ​is​ ​by​ ​developing​ ​their​ ​competencies.
❏ True
❏ False

134. To understand how much social capital people have from their social
networks, we need to consider the number, depth, variety, and centrality of the
connections​ ​that​ ​they​ ​have​ ​in​ ​their​ ​networks.
❏ True
❏ False

135. Which​ ​of​ ​the​ ​following​ ​does​ ​ingratiation​ ​include?


❏ flattering​ ​a​ ​professor.
❏ appearing​ ​neutral.
❏ offering​ ​advice​ ​to​ ​the​ ​classmates.

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