Midterm Reviewer
Midterm Reviewer
5. Motivation is closely related to the concept of employee engagement.
❏ True
❏ False
7. People with a high need for achievement tend to avoid risks and prefer working
in teams.
❏ True
❏ False
9. Everyone has the same drives, but they develop different intensities of needs in a
particular situation.
❏ True
❏ False
10. In expectancy theory, the P-to-O expectancy is the perceived probability that a
specific behavior or performance level will lead to a particular outcome.
❏ True
❏ False
11. Self-concept, social norms, and past experiences help us to:
❏ fully regulate our decisions and behaviors.
❏ minimize cognitive dissonances.
❏ have stronger or weaker needs by amplifying or suppressing emotions.
12. According to learned needs theory, people with a high personalized need for
power desire power as a means to help others.
❏ True
❏ False
13. The typical employee is very engaged with the organization.
❏ True
❏ False
14. According to expectancy theory, a skill-development training program would:
❏ have no effect on employee motivation
❏ mainly increase the effort-to-performance expectancy
❏ mainly increase the valence of pay increases and other organizational
outcomes
17. The _____ of human beings are also called primary needs.
❏ beliefs
❏ values
❏ drives
18. According to four-drive theory, the drive to acquire, bond, and learn are
proactive.
❏ True
❏ False
19. According to learned needs theory, companies should hire leaders with a strong
need for personalized power.
❏ True
❏ False
20. Which of the following does Maslow's needs hierarchy theory include?
❏ Frustration-regression
❏ Desire to know
❏ Self-actualization
21. The concept of employee engagement is related to motivation, but not to role
clarity.
❏ True
❏ False
22. Goal setting tends to be more effective when goals are specific rather than
general.
❏ True
❏ False
25. Self-concept and past experiences regulate a person's motivated decisions and
behavior, but social norms have little to no influence on them.
❏ True
❏ False
26. The most effective reinforcement schedule for learning new tasks is variable ratio
schedule.
❏ True
❏ False
27. People with a high need for affiliation tend to:
❏ choose tasks with a moderate degree of risk.
❏ actively support others.
❏ rely on persuasive communication
29. Self-reinforcement is when people reward and punish themselves for exceeding
or falling short of their self-set standards of excellence.
❏ True
❏ False
30. Four-drive theory states that everyone has the drive to acquire, bond, learn, and
defend.
❏ True
❏ False
31. Needs hierarchy theory explains how people develop perceptions of fairness in
the distribution and exchange of resources.
❏ True
❏ False
32. Which of these theories states that we are motivated by several needs, but the
strongest source is the lowest unsatisfied need?
❏ Four-drive theory
❏ Needs hierarchy theory
❏ Learned needs theory
33. Employee engagement is on the minds of many business leaders these days
because it seems to be a strong predictor of employee and work unit
performance.
❏ True
❏ False
34. In the context of motivation, drives are also called primary needs.
❏ True
❏ False
36. Behavior is learned only through personal interaction with the environment.
❏ True
❏ False
37. Studies have concluded that people progress through the Maslow’s Needs
Hierarchy as predicted.
❏ True
❏ False
38. Drives are innate, universal, and are the "prime movers” of behavior because
they generate emotions, which put people in a state of readiness to act on their
environment.
❏ True
❏ False
39. The desire to seek approval from others, conform to their wishes and
expectations, and avoid conflict and confrontations is referred to as the need for:
❏ affiliation
❏ power
❏ achievement
40. People with a high need for affiliation tend to be more effective in jobs that
allocate scarce resources among employees.
❏ True
❏ False
43. Successful entrepreneurs tend to have a high need for achievement.
❏ True
❏ False
44. _____ are the motivational forces of emotions channeled toward particular goals
to correct deficiencies or imbalances.
❏ Beliefs
❏ Thoughts
❏ Needs
45. People with a high need for affiliation tend to be more effective in jobs that
require them to mediate conflicts.
❏ True
❏ False
46. A need for achievement is when people want to accomplish extremely
challenging goals and do not want any feedback outside of recognition for their
success.
❏ True
❏ False
47. Employees with _____, in which work output is exchanged back and forth among
individuals, should be organized into teams to facilitate coordination in their
interwoven relationship.
❏ high levels of social loafing
❏ reciprocal interdependence
❏ pooled interdependence
48. A role is a set of behaviors that people are expected to perform because they
hold certain positions in a team and organization.
❏ True
❏ False
49. Two company divisions produce completely different products but must seek
funding from head office for a capital expansion project. The relationship
between these two divisions would be best described as:
❏ sequential interdependence.
❏ pooled interdependence.
❏ reciprocal interdependence.
51. Social loafing is most common in teams that are very small.
❏ True
❏ False
52. Homogeneous teams tend to have "fault lines" that may split the team to along
gender, professional, or other dimensions.
❏ True
❏ False
53. Teams are groups of two or more people who have equal influence over each
other regarding the team's goals and means of achieving those goals.
❏ True
❏ False
55. Quincy works in a team of four other accounting professionals within a company.
Quincy doesn't particularly agree with many of her teammates' ideas, such as
leaving work early and failing to double-check some account entries. However,
she works comfortably with the group because their behavior and decisions are
predictable. What foundation of trust does Quincy have in this team?
❏ Calculus-based
❏ Knowledge-based
❏ Identification-based
56. Our desire for informal groups is mostly influenced by our drive to defend.
❏ True
❏ False
57. Informal groups exist primarily to complete tasks for the organization that
management doesn't know about.
❏ True
❏ False
58. Having plenty of structure is a success factor for virtual teams.
❏ True
❏ False
59. Which of the following are described as virtual teams?
❏ Cross-functional groups of employees that operate across space, time and
organizational boundaries.
❏ Formal work teams in which most members do not feel that they are really
part of the team.
❏ Informal groups that meet only in cyberspace.
60. Which of the following types of task interdependence exists among production
employees working on assembly lines?
❏ Sequential interdependence
❏ Pooled interdependence
❏ Reciprocal interdependence
61. Task forces are temporary groups that typically investigate a particular problem
and disband when the decision is made.
❏ True
❏ False
62. Social loafing is more prevalent when the task is interesting.
❏ True
❏ False
63. Which of the following is a major problem associated with team building
activities?
❏ They are used as general solutions rather than specific solutions.
❏ Team building attempts slow down the team development process.
❏ Team building consists of informal activities rather than formal activities.
64. The trust that new team members feel towards their teammates is fragile and
easily weakened.
❏ True
❏ False
65. Calculus-based trust is based on the belief that the other party will deliver its
promises because punishments would be applied if they fail to deliver those
promises.
❏ True
❏ False
66. Norms are the informal rules and shared expectations that groups establish to
regulate the behavior of their members.
❏ True
❏ False
68. Process losses are the resources expended to develop and maintain an effective
team.
❏ True
❏ False
69. Team members do not conform to team norms unless other team members apply
reinforcement or punishment.
❏ True
❏ False
70. Teams are well-suited to complex work that can be divided into more specialized
roles.
❏ True
❏ False
71. During the adjourning stage of team development, team members shift their
attention away from relationships and instead focus mainly on completing the
task.
❏ True
❏ False
72. Keeping the team size sufficiently small and designing tasks such that each team
member's performance is measurable are two ways to:
❏ minimize social loafing.
❏ minimize team cohesiveness.
❏ add more roles to the team.
73. Knowledge-based trust is confidence in one's own ability or knowledge.
❏ True
❏ False
76. Employees in a department are considered a team only when they directly
interact and coordinate work activities with each other.
❏ True
❏ False
77. Team members typically hold one or more formal roles in the team as well as
roles that they informally fulfill at various times.
❏ True
❏ False
78. The Beswick Company has an organizational team whose members are highly
interdependent, but have different goals. The organization should try to reduce
the level of interdependence.
❏ True
❏ False
79. Identification-based trust is potentially the strongest and most robust form of trust
in work relationships.
❏ True
❏ False
80. Teams develop their first real sense of cohesion during the norming stage of
team development.
❏ True
❏ False
83. Teams tend to have more cohesion when entry to the team is restricted.
❏ True
❏ False
84. Diversity among team members often makes it more difficult for teams to become
cohesive.
❏ True
❏ False
85. Social identity theory provides one of the reasons why people join informal
groups.
❏ True
❏ False
86. Students experience sequential interdependence when they are lined up at the
laser printers trying to get their assignments printed just before a class deadline.
❏ True
❏ False
89. Team processes in the team effectiveness model include team development,
norms, cohesion, and trust.
❏ True
❏ False
90. Team cohesiveness decreases with increased interaction because there are
more chances for conflicts to emerge.
❏ True
❏ False
91. The most appropriate influence tactic depends in part on the influencer's power
base and position in the organization.
❏ True
❏ False
92. Legitimate power has restrictions; it only gives the power holder the right to ask
for a range of behaviors from others. This range is known as the "norm of
reciprocity."
❏ True
❏ False
93. The four contingencies of power are prevention, forecasting, coercion, and
distribution.
❏ True
❏ False
94. As people become more powerful they tend to become less goal-oriented, less
motivated, and more focused on gaining additional power.
❏ True
❏ False
96. Soft influence tactics such as persuasion tend to build compliance rather than
commitment to the influencer's request.
❏ True
❏ False
98. Organizational politics refers to any use of power to influence others.
❏ True
❏ False
99. _____ involves calling upon higher authority or expertise, or symbolically relying
on these sources to support the influencer's position.
❏ Assertiveness
❏ Upward appeal
❏ Exchange
100. People who have more power over others engage in more automatic rather
than mindful thinking.
❏ True
❏ False
101. Peer pressure typically represents a form of coercive power.
❏ True
❏ False
105. Employees have _____, ranging from sarcasm to ostracism, to ensure that
coworkers conform to team norms.
❏ referent power
❏ coercive power
❏ expert power
106. Expert and referent power originate mainly from the power holder's own
characteristics.
❏ True
❏ False
107. People with expertise tend to have more influence using persuasion, whereas
those with a strong legitimate power base are usually more successful applying
_____.
❏ silent authority
❏ upward appeal
❏ information control
108. People have ______ power when others identify with them, like them, or
otherwise respect them.
❏ expert
❏ referent
❏ reward
109. Introducing clear rules for resource allocation is one way of:
❏ increasing the company's substitutability in the marketplace.
❏ eliminating countervailing power in the organization.
❏ reducing organizational politics regarding that decision.
112. People who have expertise tend to have more influence using persuasion.
❏ True
❏ False
113. Referent power is mainly developed through a person's interpersonal Skills.
❏ True
❏ False
115. Playing "face time" instead of working productively behind closed doors is a
strategy for gaining increased visibility at work.
❏ True
❏ False
116. People with power over others have more difficulty empathizing.
❏ True
❏ False
118. First-line supervisors often hold legitimate, reward, and coercive power over
their subordinates, as well as high levels of discretion.
❏ True
❏ False
119. Ingratiation is part of a larger influence tactic known as _____.
❏ impression management
❏ risk management
❏ persuasion
120. Organizational politics can result in lower job satisfaction, and high levels of
work-related stress.
❏ True
❏ False
121. People might gain power by convincing others that they have something of
value.
❏ True
❏ False
122. Even though your job entails that you should be visiting clients most of the
time, you make it a point to stop by the office everyday so your boss sees that
you are working. This increases your power by increasing your centrality.
❏ True
❏ False
124. Silent authority is also known as deference to authority.
❏ True
❏ False
125. Janelle wears a business suit to work every day in her job as a college
business professor. Which of the following influence tactic does this refer to?
❏ Impression management
❏ Persuasion
❏ Exchange
127. The power of the CEO of an organization is not as extensive as most people
realize because their discretion is restricted.
❏ True
❏ False
128. The preferred influence tactics vary across cultures.
❏ True
❏ False
130. Managers with an internal locus of control are viewed as more powerful
because they don’t act like they lack discretion in their job.
❏ True
❏ False
131. A feature of influence is that it operates down the corporate hierarchy but not
up or across that hierarchy.
❏ True
❏ False
132. Juan wears his "signature” clothing to work every day: black shirt, black tie,
black pants. This could be called his "personal brand.”
❏ True
❏ False
133. The only way employees get ahead is by developing their competencies.
❏ True
❏ False
134. To understand how much social capital people have from their social
networks, we need to consider the number, depth, variety, and centrality of the
connections that they have in their networks.
❏ True
❏ False