In This Issue

Be a Dream Maker pg.1-2

Spring Issue May 2019 Employee of the Year pg. 3

Admiral Applications pg. 4

Be a Dream Maker
Changes to In-Bond Process pg. 4
“If they made a movie of your life, who would play you?”
Awards Criteria TB and TS for 2019 pg. 5
Former Major League pitcher Jim Morris, whose life story was the
subject of the Disney movie, The Rookie, opened his presentation at the TB Circle of Excellence pg.6
Admiral Merchants Agent and Contractor Awards Meeting in Dallas on
April 6, 2019, with that question. Mr. Morris’ story is well known. A TS Million Dollar Agents pg.7
gifted high school athlete, he was drafted by a Major League baseball
Ira Payne Service Awards pg.8-9
team, and spent a few years in the minors until arm trouble ended a
promising career. He went back to college, earned a degree, and began a career as a high Million Mile Award pg. 10
school teacher and coach in a small community in Texas. When he inherited a dispirited
baseball team, he challenged them to work hard to achieve their dreams. The team Agent Contractor Council pg. 11
leaders made a pact with him that if they won the sectional championship, he would go
to a Major League Baseball tryout. At 35, he knew that his chance of being picked up by a Awards Meeting Snapshots pg. 12-14
Major League team was close to zero, so he quickly agreed to the bet. His team won, and
OD & OW Loads pg. 15
he went to a Tampa Bay Rays tryout camp. His high 90s MPH fastball impressed the
scouts and they signed him to a minor league contract. He progressed through the minors In Memoriam pg. 15
that summer and made the Major League club in the fall. In his first appearance as a relief
pitcher, he struck out the first batter he faced on four pitches. Words from Brent pg. 16

Mr. Morris then recounted those parts of his life which hadn’t made the movie. He talked CVSA Road check pg. 17
about the very difficult, to put it lightly, relationship he had with his father. He talked
Update from Safety pg. 18-19
about two kinds of people we meet in life – Dream Killers and Dream Makers. He urged
us to associate with Dream Makers rather than with those whose only goal is to kill Song of the Open Road pg. 20
dreams.
EFS Card & Helpful Hints pg. 21
Mr. Morris’ comments fit right in to Admiral’s theme for the weekend – Admiral
Merchants: Seize the Opportunity. 2018 was a great year for the transportation industry Is the Grass Greener-Usually not pg. 21-22
and for Admiral Merchants Motor Freight. We had record levels of revenue. Our
Reinvest In Safety pg. 22
contractors and our agents also were very successful. However, there are storm clouds on
the horizon. Special OPS pg. 23-24

Present at our meeting in Dallas were members of the Terry Bramer Circle of Excellence Driver Visits pg. 24
and our Tom Seitz Million Dollar Agents, financially some of our most important business
Pilot Car Invoices pg. 25-26
partners.
The turnout in Dallas was a record. We welcomed almost 225 contractors, agents, Spring is here pg. 27
members of the Admiral team, and guests to the Hilton Dallas/Rockwall Lakefront Hotel.
Why do we do what we do? Pg. 27
The members of the Admiral team had their hands full entertaining close to 225 of our
best customers. Hats off to HR Director Augusta Kirk, who doubles as our party planner Top Drivers by Equipment pg. 28
extraordinaire, for another great job.
Top 20 Agents pg. 28

Opportunities pg. 29
 Be a Dream Maker
I selected Seize the Opportunity as our theme to emphasize with all of our customers that for our success to continue, we
have to take advantage of all opportunities as they materialize. Our work in 2019 is set against the market we faced in
2018. The 2018 market for trucking services was unprecedented, especially in the specialized and heavy haul division in
which Admiral Merchants participates. In 2018, the economy was booming, trucks were in short supply, and, as a result,
rates were as high as any of us remember.

In the first quarter of 2019, business has slowed, due to a combination of horrendous weather across the country, the
government shutdown in January, and inventory buildup in anticipation of many things in the last quarter of 2018.

The week prior to our meeting in Dallas, I was with other members of the Admiral team in Louisville, Kentucky, for the Mid-
America Trucking Show. That show is one of the largest industry events in the country – over 1,000 exhibitors in a million
square feet of conference space, attended by almost 73,000 people who are connected to the trucking industry. At that
show, I spent a lot of time talking with Admiral Merchants contractors and contractors who work for other carriers. Almost
everyone anticipated 2019 to be a good year, but slower than 2018.

Those I spoke with in Louisville confirmed for me that to be successful in 2019, all of us need to seize every opportunity
presented. Our best business partners already know that. The average line haul revenue for all Admiral Merchants
contractors in 2018 was $163,000. However, the average revenue for the 136 contractors who were members of the Terry
Bramer Circle of Excellence was almost $235,000. A contractor does not achieve those results without working hard,
working smart, and seizing opportunities.

Likewise, the Tom Seitz Million Dollar Agents seized every opportunity presented in 2018. Last year, the average Admiral
Merchants agent placed approximately $575,000 on Admiral Merchants trucks, while the average Tom Seitz Million Dollar
Agent placed almost $2,240,000 with us.

Nonetheless, I am worried about 2019 and I shared my concerns with our agent and driver partners in Dallas. I reminded
them that while 2019 has started out slow, I expect business to pick up in the second and third quarters of this year. In the
trucking business, it always does!

I mentioned to our business partners in Dallas that Thomas Edison once said, “Most people miss opportunity because it is
dressed in overalls and looks like work.” I challenged all present to seize those opportunities that required the most work.
They are likely to offer the greatest rewards.

Also in Dallas, our partners heard from Doug Milroy, Admiral’s Operations Vice President, Tom Quinton, a perennial Terry
Bramer driver, and Donna Dodson, one of our most successful agents. Doug reminded us of the importance of the small
things, the importance of reducing expenses in anticipation of lower revenue. Tom encouraged all contractors to not give
away profit previously earned by looking for the next load before it is needed. Finally, Donna reminded all of us of the
importance of customer service.

When I summed up for everyone on Saturday evening following our awards presentation, I encouraged everyone to focus
on continuing to deliver value to our customers. If we do that, Admiral Merchants will continue to have a very important
role to play in the transportation system in this country, and the company and our business partners will continue to enjoy
success.

Again, thanks to Gus and all who worked so hard on and at our meeting in Dallas. It was very successful and sets the stage
for hopefully what will be another good year in 2019. However, in order to be really successful, we must avoid the Dream
Killers we encounter and work to be Dream Makers for all our business partners.

Thanks for all you do.

Brian P. Short,
President & CEO
 Employee of the Year
We are pleased to announce that Nate Sarchet is the 2018 Bill Bolish Employee of the Year.

Nate Sarchet joined the Admiral team on January 25, 2007 as a Broker Assistant and was promoted to Broker on July 25,
2008.

During his career at Admiral, Nate has matured, accepted new challenges and has redefined his position in the Brokerage
Department. Nate has always been steady and reliable though quiet and somewhat reserved. As tenured employees retired
or on extended leave, we saw some big changes the last few years. Nate has been instrumental in training our newest
broker, Davarus. In addition, he is the ‘go to’ person for questions in regard to Sammie and Nadine’s role. Nate can answer
questions and give a better perspective on how the brokerage team operates. In addition to being a resource, in 2018
alone, Nate was almost 500 booked loads over his 2018 goals. That translated into roughly 1 million dollars of additional
business in 2018 alone. Nate has a great rapport with his co-workers, agent partner and the countless number of carriers he
works with daily. This is all successfully done by Nate’s expert phone skills utilizing his headset walking between the
breakroom and his desk wearing out the carpet and drinking close to 50 cups of coffee a day.

Outside of work, Nate is the proud father of two kids, Nate Jr. and Alma Mae. He resides downtown, near work, with his
girlfriend, Tabitha, (who he has known since high school) and a pug named Beatrice. Not a ton of profound hobbies or
accomplishments that stick out like the Dos Equis man but enjoys cooking and the outdoors (fishing in particular).

Nate’s very first word was ‘truck.’ Almost everyone one he knew and grew up with wound up in the transportation industry,
maybe it’s just a coincidence but as a result of it, transportation is not just a profession to him but a cultural environment.

Congratulations Nate,
Admiral Team
 Admiral Applications
Admiral IT has created many applications that streamline your daily transactions; in this month’s Ships Log we will
highlight two.

 The PRAS application allows our driver fleet 24/7 access to permit submittal alleviating you from additional
phone calls with long wait times. To get ACCESS to PRAS type in the following web address or CLICK HERE
http://admiral.ammf.com/supportpage/supportpage/permitapp.html

 Secured Dispatch is another application that allows our Driver/Contractor partners to Dispatch themselves.
Register for Secured Dispatch by contacting your freight coordinator and ask what is needed to enroll.
Call Operations at 1-612-843-8273

Many have asked what is our recommendation for using these tools while not using a traditional Desktop
computer. (Below is our opinion.)

Cell Phones = PRAS & Secured Dispatch were not created for cell phones. We only recommend using cell phones where the
screen size exceeds 6 inches.
Tablets= the most functional way to gain complete access and convenience of both apps is to use a tablet. Most tablets are
8 inches or larger and are easy enough to help you navigate these applications.

Dishon Smoot,
IT Specialist

Changes to In-Bond Process

Effective February 6, 2019 electronic reporting of all in-bond transactions is now mandatory per Customs & Border
Protection (CBP). CBP will no longer accept paper copies of the CBPF 7512 to perform arrival and export
functionality.

These functions will be the requirement of the carrier and electronic reporting will be mandatory. Reporting of
bonded cargo location (FIRMS code) will be required for Electronic In-Bond Arrivals.

What are the major changes in the updated in-bond regulations?

 Except for merchandise transported by pipeline and truck shipments transiting the United States from Canada, the
paper 7512 (Transportation Entry and Manifest of Goods subject To CBP Inspection and Permit) has been eliminated;
henceforth carriers or their agents will be required to electronically file the in-bond application.

 Carriers will be required to electronically request and receive permission from CBP before diverting in-bond
merchandise from its intended destination port to another port.

 Carriers will be required to report the arrival and location of the in-bond merchandise within 48 hours of arrival at
the port of destination or port of exportation.

If you have any questions with the new process, please feel free to contact me at [email protected] or 612-843-8138.

Thank you,
Sheree Markley,
Licensing & Border Crossings
2019 Terry Bramer Circle of Excellence and Tom Seitz Million Dollar Agent Criteria

We are excited to announce the 2019 Criteria for Terry Bramer Circle of Excellence and Tom Seitz Million Dollar Agents. We
can’t wait to celebrate your success and hope to see you at the awards program next year.

Terry Bramer Circle of Excellence 2019 Revenue Criteria: Single Driver

Platinum Level $310,000 Line haul revenue

Gold Level $235,000 Line haul revenue

Silver Level $185,000 Line haul revenue

Terry Bramer Circle of Excellence 2019 Revenue Criteria: Teams

Platinum Level $360,000 Line haul revenue

Gold Level $285,000 Line haul revenue

Silver Level $235,000 Line haul revenue

Terry Bramer Circle of Excellence will recognize those drivers attaining the line haul revenue criteria listed within a 12-
month period (calendar year) while operating according to Admiral’s safety standards and in compliance with federal and
state laws and regulations and company policies. This includes:

 No serious company policy violations.

 The cost of all preventable accidents combined must be below $1,000 total.
 The cost of all cargo claims combined must be below $1,000 total.
 No pending claims.
 No more than one out of service, no more than one moving violation, and be in good standing in all areas
of safety and compliance.
 Satisfactory CSA scores.
 Not placed on a final warning for any reason during the calendar year.

Doug Milroy,
VP Operations

Tom Seitz Million Dollar Agent Criteria

Platinum Level will be awarded to those agents producing $5,000,000 or more.

Gold Level will be awarded to those agents producing $2,000,000 — $4,999,999.

Silver Level will be awarded to those agents producing $1,000,000 — $1,999,999

Brent Layton,
Sr VP Sales
 Terry Bramer Circle of Excellence

The following are the 2018 Terry Bramer Circle of Excellence honorees. Congratulations to all!
Platinum Level Richard Dueck Joe Sorrells William A. Data, Jr. Harley Nelson
Janet & Larry Blevins Daryl Ewing Robert Sulzbach Jeffrey Diachenko Mike Nichols
Joelyne & Travis Jeffrey Gregg Joe Sweat Fred Duvall Danny Oliver
Boardman Anthony Hawes Allen Trostle Michael Farrow Carolyn Pannebaker
David L. Conn Jim Jones Mona & Michael Van Gary Fellure Terry Pittenger
Andy Davis Chad Keng Krieken Carson Finsterbush Daniel Poole
Tommy Grimes Ron Kent Mike Wimberg Joe Gott Thomas Quinton
Tracy & Danny Pierce Kidd Jeff Winters Hugh Gross Andrew Rice
Hawkins Joseph Kierpiec Michael Zavodsky Sterling Hall John E. Rice
Susan & Danny Randall Kissick Ken Harman Mark Rix
Jones David Korhonen Silver Level Paul Hershberger Charlie Roberts
Wayne Overbay Philip Malay Travis Anderson Kenneth Jezierski Norman Rule
Jack Schott Mantooth Trucking Mark Beare Michael W. Johnson Javet Salam
Carol & Jack Stevens Dan McCumbers Wally Bialous Charles Johnston Alonzo Sandoval
Diana & Ricky Billy D. Miles Bernard Bittinger Andy Jones Wayne Schafer
Stovall Jose Botello Harry L. Jones Mark Sexton
Glenn Monteith
Mike Neuteboom Frank Bowers Greg Kastenschmidt Kevin Shafer
Gold Level Marshall Bruner Teresa & David Kern Donald Sorrells
Susan & Donald
Danny Adams Patterson Phil Buschman Justin Klingaman Marcin Stachon
Galen Andrews D. Robert Pineda Jermaine Cain Lynn Krenik Timothy Stimson
Robert Andrews Wes Rams Eileen & Darrell Charles Krohne Jeffrey Swartz
Yvan Arsenault Aaron Ratliff Carpenter Mark Lambert David Tidwell
Ralph Baird III Bob Rennie Robert L. Catlin Oscar Lockerbie Mike Tigner
Ronald Baird Rick Robinett Thomas Cherry Darrin Longoria Al Veldjesgraaf
David E. Baker Matt Rocha Serge Choiniere Terrell Martin Lawrence Warfield
Mark Barrett Alfredo Sainz Brian W. Cisler Nathan Massengale Barry Wayt
Yutaka Bell Donald Skelton Glen Claiborne Greg McLeroy Ronnie Wheeler
Norman Berkebile Dennis Smith James Crowl Larry Moody Clarence E. Winget
Dan Bigboy Jeffrey Smith Chris Cunningham James H. Murphy
Richard Brent
David L. Conn, Jr.
 Tom Seitz Million Dollar Agents
At our recent Awards Banquet in Rockwall, TX, we had the honor of presenting the 2018 Tom Seitz Million Dollar
Agents. Congratulations to all the recipients!

Platinum Level Silver Level

Gary & Tammy Fellure Agent 13 LLC
Agent 3017, Grove City, OH Agent 2713, Joe Mailloux, Middleburg, FL

C & H Transport Logistics Inc.

LDM Enterprises Agent 3612, Chris & Heather Palmer, Alpine, CA
Agent 2048, Larry Morris, Albuquerque, NM
DLG Transportation Systems Inc.
Gold Level Agent 3505, Shawn McLean, Toronto, ON
ADS
Hillegas Trucking
Agent 2609, Brad Tolles, Romulus, MI
Agent 2963, Matt & Judy Hillegas, Everett, PA
Tammy & Fred Haase
Agent 2248, Lawrenceville, GA Integrity Group Holdings
Agent 3603, Chris & Anna LaRoache, Miami, FL
Hawk Transportation Inc
Mags Logistics
Agent 3235, Donna Dodson, Seguin, TX
Agent 2442, John Frey, Remington, IN
Singleton Transportation
Flo Re
Agent 2476, Don Singleton, Winchester, KY Agent 2821, Titusville, NJ

Sparkman Trucking Robert M. Mackay Co.

Agent 3399, Harold Sparkman, Kenova, WV Agent 3168, Tim Mackay, Lexington, SC

Cliff Wilkinson Shannon Sisk

Agent 3274, Shannon & James Sisk, Spring, TX
Agent 2995, North Canton, OH
SRE Freight Inc.
Agent 2276, Jody Valvo, Sarasota, FL

STN Transport
Agent 4007, Allan Brown, Belleview, ON

TEC Logistics
Agent 2198, Tom Campos, Woodland, CA

Tommy Strickland
Agent 2679, Tommy Strickland & Tammy May, Meridian, MS

Turner Transport
Agent 3615, Matt Turner, Rosedale, CA

Value Plus Transportation

Agent 2631, Larry Huisenga, Springfield, MO

Vectra Heavy Haulers

Agent 3601, Adam Gapinski, Mississauga, ON

Wild Rover Freight

Agent 3452, Justin Fritz, Jackson, WY
 Ira Payne Service Award

This year, we had the honor of recognizing four drivers that received the Ira Payne Service Award in 2018.
Members of the Ira Payne Service Award have been a driver with Admiral for 20 consecutive years.

Previous recipients of this award include Richard Frazier, John M. Moore, William Burton, Bob Greenwell, Terry McGill, Clay Tackett, Jim
Wilhite, Joe Schlechter, Bobby Short, Bernard ‘Jack’ Ponts, Mark Beare, Vernon Brobst, Michael Wright, Dennis Caughman, Randy
Cottingham, Mark Guinup, Marshall Bruner, John E. Legler and John G. Leger.

Dennis E. Harlan joined Admiral on 03/03/00

Trucking runs through the Harlan family veins. Dennis’ Dad was a trucker and according to Dennis, he was a “man of his
word and a real good hand.” Trucking enabled Dennis’ Dad to give Dennis and his family a real good start in life and it was
from these experiences that Dennis became interested in trucking.

Dennis Harlan, also known to some as “Pappy,” began truckin’ in 1968 at the age of 16. The first truck he ever drove was a
1950 GMC straight truck with an 18’ open-deck. Two years later at the age of 18, he bought his own truck and started
hauling logs and lumber in West Virginia which he did until the age of 21. Dennis was hooked on truckin’! He got bitten by
the “independence” bug and he has been an Owner Operator ever since. During his trucking career, Dennis has also pulled
reefer, but has mostly been involved in the open-deck business pulling just about everything that moves on a flatbed.

When Dennis is not trucking, he loves to spend time with his 2 sons: Mark and Jay and his 6 Grandchildren. He also enjoys
riding his motorcycle on the open-road and riding his 4-wheeler in the woods. Dennis is showing no signs of slowing down
and he says he is happiest when he’s loaded and rolling. Dennis told me he is an old-school trucker and he can’t remember
the last time he used a roadmap and has never used GPS. Congratulations to Dennis!

Garry A. Harlan joined Admiral on 03/02/00

Garry, like his Brother Dennis, started truckin’ over 50 years ago – right out of high school. He began working for his Dad
and continued to do so for the next 10 years. His Dad bought Garry a 1973 Kenworth and told Garry to go to work, so he
could pay for the truck. Garry’s Dad taught him the value of working for what you have, and in that vein, he made Garry
work to pay for that 1973 Kenworth. Gary had to pay his dad so many dollars towards the truck payment every two weeks.
This experience taught Garry how to be a businessman and an Owner Operator.

Throughout his trucking career, Garry hauled logs and lumber out of a local sawmill, has done some tanker work, but has
mostly pulled flatbed. Garry has only been leased to 3 companies in 50 years: Ryder Truckline, Aero Transportation (who
later became Prism), and of course, Admiral Merchants. In his 50+ years of trucking, Garry has only been in 1 accident,
when he was hit by a drunk driver in 2004.

Garry has been married to Anita for 39 years and they have 2 daughters: Heather and Holly, and 3 Grandchildren: Logan,
Bailey and Mason. Garry is semi-retired, and he reads 2 newspapers every day – YES, ACTUAL old-fashioned
newspapers…made out of paper….and ink!!! Garry is truly old-school in every way! Congratulations to Garry!

Mark E. Harlan joined Admiral on 03/02/00

Like his Grandfather and Father before him, Mark began truckin’ at an early age – running Intrastate at the age of 19. Mark
couldn’t wait to turn 21, so he could run over-the-road.

Since his very early years, Mark was “Truck Crazy”. Everyone, including Mark, knew that Mark would be a trucker when he
grew up, and he has not disappointed. When Mark was 10 years old, he learned how to move trailers around a trailer yard
and back into the dock. When he was 16, he bought his first truck – a 1956 H-Model Mack. The original plan was to use that
 Ira Payne Service Award (cont.)
truck to run OTR once Mark became eligible. However, his Dad convinced him instead to purchase a more road-ready 1969
Cabover Pete. Mark never looked back and has been trucking ever since.

Mark has been an Owner Operator since the beginning, having only been leased to 3 companies throughout his career. He
has pulled Vans, but mostly flats and steps. Mark considers himself a jack-of-all-trades, being able to perform most truck
repairs himself.

When home, Mark enjoys spending time with his wife of 21 years, Janelle, and their 4 children: Abby, Wesley, Wyatt and
Kelsey-Gail. As a family, they all enjoy going on Disney cruises together. Mark also loves to ride his two Harleys every
chance he can get. Mark plans on continuing the family tradition of trucking, long into the future. The Harlan Family - Truly
an Admiral-family affair! Congratulations to Mark!

Athen Steele joined Admiral on 03/01/00

Athen began truckin’ in 1967 in the Louisiana oilfields, working for 3 or 4 different companies. He stayed in this line of work
until 1982, and then briefly dabbled in the reefer business. He then spent 9 years at Mason Dixon, where he had 3 trucks
leased on, before finally finding Admiral Merchants, where he has been ever since.

Athen wishes he had started with Admiral at the beginning of his career. Athen and his wife, Pam Steele opened their
Agency with Admiral in 1997 and are still going strong today. Athen just retired on February 18th of this year at the young-
age of 72, and now he is able to help Pam out more than ever with the agency. Athen said he didn’t WANT to retire but
HAD to, due to health concerns.

Athen and Pam have 4 children: Athen Jr., Trey, Bradley and Amy, as well as 7 Grandchildren and 2 Great-Grandchildren.
When not spending time with family, Athen loves to hunt and fish, but he says he already misses the open-road. Athen said
he was very lucky when he retired to be able to sell his 1992 379 Pete, within 1 week of listing it for sale. Congratulations to
Athen!

Congratulations and thank you for your 20 plus years of dedication and service at Admiral!

Admiral Team
 Million Mile Award

Paul Hershberger, Brian Short, James H. Murphy

We are again proud to celebrate our Million Mile Award recipients. In 2018, 6 more amazing drivers were added to this
prestigious list.

We now have a total of 31 drivers who have reached 1 million consecutive and preventable accident-free miles, and 2 drivers
who have reached 2 million consecutive and preventable accident free miles, while leased to Admiral.

Jeffrey Diachenko has been with Admiral since April of 2004. Jeffrey achieved his million-mile award in 2018 and
accumulated 1,026,896 consecutive, accident free miles.

Paul Hershberger has been with Admiral since March of 2007. Paul achieved his million-mile award in 2018 and
accumulated 1,019,798 consecutive, accident free miles.

James H. Murphy has been with Admiral since March of 2003. James achieved his million-mile award in 2018 and
accumulated 1,011,762 consecutive, accident free miles.

Robert L. Norris has been with Admiral since October of 2005. Robert achieved his million-mile award in 2018 and
accumulated 1,000,059 consecutive, accident free miles.

Mark Rix has been with Admiral since June of 2006. Mark achieved his million-mile award in 2018 and accumulated
1,098,115 consecutive, accident free miles.

Clarence Winget has been with Admiral since March of 2001. Clarence achieved his million-mile award in 2018 and
accumulated 1,037,675 consecutive, accident free miles.
 Agent-Contactor Council

Thank you to the Agent-Contractor Council members, who play a pivotal role in Admiral’s success. We can’t
express enough how much we appreciate your time and effort. (A * denotes that their term on the council is up.)

Joe Ammons, Quitman, TX

Allen Brown, Belleville, ON
Justin Fritz, Jackson, WY *
Joe Mailloux, Middleburg, FL
Roy Dean Murphy, Dresden, OH
Charlie Roberts, Spencer, IN
Thomas Quinton, Sarina, ON *
Jody Valvo, Sarasota, FL
Awards Meeting Snapshots
Awards Meeting Snapshots (cont.)
Awards Meeting Snapshots (cont.)
 OD & OW Loads
Hi again, it’s Tom from Brokerage, how are you doing? Me? I’m great, although as I write this it’s snowing out
with plenty more to come. Winter in April is a Minnesota treat (which we’d love to share with those of you in
warmer climates……..). Hopefully, by the time you read this the Snownami will have come and gone and spring
will be pushing her way back into the picture.

The theme to our 2019 Awards banquet in Dallas was Seize the Opportunity. We had a huge turnout, and
everyone had a great time. But it got me thinking ‘are there opportunities our agents are missing that we in the Brokerage
dept. can help them seize?’………I believe there are.

One in particular that comes to mind is Over Dimensional/Overweight loads. If you as an agent are receiving offers to move
OD/OW loads from your customers but are reluctant to accept or work on them due to a lack of available Admiral
equipment or perhaps just a lack of experience working with that type of freight, please consider assistance from the
Brokerage dept. as an option.

My team is dedicated to helping you find available equipment for all of your freight and OD/OW is no exception, and we are
always expanding our base of heavy haul carriers. If you have questions regarding rates, Brent Layton (Sr. VP of Sales) has
been helping our agent’s rate OD/OW loads for over 15 years and is our resident expert.

The next time you are offered a load that is bigger or heavier than you usually handle, consider giving the Brokerage dept. a
call. We can help you move some additional freight, increase your bottom line and add to your already successful agency.

Carpe Potestatem! (That’s ‘seize the opportunity’ in Latin)

Tom Bobrycki,
Brokerage Manager

In Memoriam
We have recently lost members of the Admiral family. While some may have been known by many and others by
few, we wanted to take a moment to reflect on those we have lost.

Mearl Schlegel (Contractor 3598) of Milroy, PA, worked as an Admiral contractor since April, 2003. Mearl passed
away in January and will be missed by the many people who knew and loved him.

Richard Frazier (Contractor 1491B) of Ashland City, TN worked as an Admiral contractor since January, 1979 –
almost 40 years. Richard was one of Admiral’s longest-tenured Contractors. Richard passed away in January and
will be missed by the many people who knew and loved him.
 Words from Brent
The first quarter at Admiral is always a busy one.

In addition to the normal schedule of corporate meetings, Agent and customer visits, every year I have my
annual trek from Minneapolis to Louisville KY with the antique beck truck in tow. Luckily Doug Milroy drove it
back.

Event highlights include the following:

 February 20 – 22 Houston, TX - Specialized Carrier and Rigging Association – Symposiums

th nd

 March 28 -31 Louisville, KY - Mid-America Trucking Show

th st

 April 4 - 7 Rockwall, TX - Admiral Merchant Annual Award Banquet

th th

What do these events have in common? Other than me (and many others) spending a lot of time in airports and hotels.
There is a very high level of optimism about the industry and business levels continuing in the coming year. But, more
importantly in conversation with 100’s of people attending these events. I heard but nothing but good things about
Admiral. One comment that was repeated numerous times was “Admiral is a First-Class Company”. This is proof of the level
of professionalism and quality of work that our team of Contractors, Agents and Employees do every day.

As, some of these words are a repeat from my 2017 article, you deserve a great THANK YOU, for the commitment it takes to
maintain the outstanding reputation Admiral has within our Industry. It makes us all proud to be part of this team.

Congratulations again to all the Awards Winners who were present at our event in Texas, I hope to see you again wherever
Gus sends us next year. And for all of our other fantastic business partners who did not achieve an invite we hope for an
even bigger turn out next year. It’s always a great event and we would love to see you there.

Thanks for All You Do!

Brent Layton,
Sr. Sales VP

“Don’t just strive to create great customers and business partners. Strive to create raving fans of you, your company and
the services you provide”
 CVSA Road check set for June 4-6
The Commercial Vehicle Safety Alliance’s (CVSA) International Road check will take place June 4-6. Over that 72-hour
period, commercial motor vehicle inspectors in jurisdictions throughout North America will conduct inspections on
commercial motor vehicles and drivers.
Each year, International Road check places special emphasis on a category of violations. This year’s focus is steering
and suspension systems. While checking vehicle compliance is always part of the North American Standard Inspection
Program, CVSA is highlighting steering components and suspension systems this year as a reminder of their importance
to highway safety.

“Steering and suspension are safety critical systems for any commercial motor vehicle,” said CVSA President Chief Jay
Thompson with the Arkansas Highway Police. “Not only do they support the heavy loads carried by trucks and buses, but they
also help maintain stability and control under acceleration and braking, keeping the vehicle safely on the road. Furthermore,
they keep tires in alignment, reducing chances of uneven tire wear and possible tire failure, and they maximize the contact
between the tires and the road to provide steering stability and good handling.”

During International Road check, CVSA-certified inspectors will primarily conduct the North American Standard Level I
Inspection, a 37-step procedure that includes an examination of driver operating requirements and vehicle mechanical fitness.
Inspectors may opt to conduct the Level II Walk-Around Driver/Vehicle Inspection, Level III Driver/Credential/Administrative
Inspection or Level V Vehicle-Only Inspection.

The vehicle inspection includes checking critical inspection items such as: brake systems; cargo securement; coupling devices;
driveline/driveshaft; driver’s seat (missing); exhaust systems; frames; fuel systems; lighting devices (headlamps, tail lamps, stop
lamps, turn signals and lamps/flags on projecting loads); steering mechanisms; suspensions; tires; van and open-top trailer
bodies; wheels, rims and hubs; windshield wipers. Additional items on buses, motor coaches, passenger vans or other
passenger-carrying vehicles include emergency exits, electrical cables and systems in engine and battery compartments, and
seating (temporary and aisle seats).
Drivers will be required to provide their driver’s license (operating credentials), Medical Examiner’s Certificate and Skill
Performance Evaluation Certificate (if applicable), driver’s record of duty status and vehicle inspection report(s) (if applicable).
Inspectors will also check drivers for seat belt usage, sickness, fatigue and apparent alcohol and/or drug impairment.

If no critical vehicle inspection item violations are found during a Level I or Level V Inspection, a CVSA decal will be applied to
the vehicle, indicating that the vehicle successfully passed a decal-eligible inspection conducted by a CVSA-certified inspector;
however, when a rear impact guard is required and violations are present, a CVSA decal shall not be issued.

If an inspector does identify critical vehicle inspection item violations, he or she may render the vehicle out of service if the
condition meets the North American Standard Out-of-Service Criteria. This means the vehicle cannot be operated until the
vehicle violation(s) are corrected. A driver can also be placed out of service for driver credential-related issues or driver
conditions, such as fatigue or impairment.
Out-of-service orders and the number, type and severity of safety violations affect a motor carrier’s Compliance, Safety,
Accountability (CSA) score and its Safety Fitness Determination rating. CSA is the safety compliance and enforcement program
of the Federal Motor Carrier Safety Administration (FMCSA) designed to improve safety and prevent commercial motor vehicle
crashes, injuries and fatalities by holding motor carriers and drivers accountable for their role in safety.

“International Road check is a high-visibility, three-day commercial motor vehicle and driver inspection and enforcement
event,” said Chief Thompson. “However, aside from the increased inspections, we are not doing anything differently than any
other day. The inspections performed during International Road check are the same inspections that are conducted the day
before International Road check starts and the day after it concludes, as well as any other day of the year.”

Chief Thompson added, “It’s important to remember that inspections are conducted 365 days a year. We publicly announce the
dates of this three-day enforcement and awareness initiative in advance because we want all vehicles on our roadways to be
safe and compliant.”
International Road check is the largest targeted enforcement program on commercial motor vehicles in the world, with around
17 trucks and buses inspected, on average, every minute in Canada, the United States and Mexico during a 72-hour period.
Since its inception in 1988, more than 1.6 million roadside inspections have been conducted during International Road check
campaigns.

Paul Hinrichs,
Safety Director
 Update from Safety
Welcome to Mandie McDougal
Our new Safety Specialist responsible for maintenance is Mandie McDougal. You may have already
talked to Mandie on the phone, but if you haven’t, please take the time to call and say Hello! Mandie
has been a diesel mechanic and brings that knowledge and experience to the job. She has already
taken control of the maintenance program and impresses everyone with her energy and
professionalism. Mandie is a welcome addition to the Safety department and to the Admiral team.

CSA scores
I believe that Admiral has the most professional contractors in the industry. I am proud to be a part of the Admiral team
and I am proud of our contractors. But I remain concerned about the CSA scores. I have written about our CSA Vehicle
Maintenance scores many times and I believe we can have an immediate effect on our CSA scores by eliminating some of
the easily corrected, yet still common violations. For instance;
1. Abs indicator lamp not functioning properly
2. Logs not current
3. Speeding
4. Not taking a 30 minute break in the first 8 hours
5. Seatbelt violations
6. Unsecured or discharged fire extinguisher
7. Load securement violations
8. Improper lane usage
If we can eliminate these easily correctable problems, our scores would drop quickly and dramatically.

In past articles I gave you some numbers to compare Admiral CSA scores to our competitors’ CSA scores. Our current
Vehicle Maintenance score is 88%, our HOS score is now 74% and our Unsafe Driving score is at 34% as of March 2019.
These scores are percentile rankings that compare us to our peers and because we are above the thresholds we remain at
the “must inspect” status on the automated selection system. The percentile rankings are derived from our measure which
is calculated by dividing our total points by the number of relevant inspections. I have used the same comparisons as
before. Here is how we compare.

Our measure for Vehicle Maintenance has dropped to 4.25. Here are the measures of some of our competitors –
Greatwide Dallas Mavis, 4.53 – Jones, 3.77, Keen Transport, 2.11 – ATS Specialized, 1.84 – Mercer, 3.17 – and Landstar
Inway, 2.56.

Our measure for HOS is currently 0.24. Here are the measures of our competitors – EW Wylie, 0.08 – Buchanan Hauling,
0.07 – Bennett, 0.23 – and Mercer, 0.11.

Our measure for Unsafe Driving is currently 1.77. Here are the measures of our competitors – Packard, 0.98 – Greentree,
1.17 – CRST/Malone, 1.33 – Maverick Transportation, 1.30 – and Keen Transport, 1.13.

Only our professional contractors can solve this problem and improve our scores. You must complete a comprehensive and
consistent pre-trip inspection every day and repair all defects prior to your next dispatch. Remember, a clean inspection
has a positive effect on our scores. Let’s try to help each other. If you see an Admiral truck that may have a violation,
please say something to your fellow contractor. These violations affect each and every one of us in a significant way.
 Update from Safety (cont.)
Push Rod Travel Indicators
I want to remind all of you that we have made these tools available free-of-charge to all of you. They will assist your regular
inspections by allowing you to see the amount of push-rod travel without climbing under your truck. Here is the proper
procedure for checking the push-rod travel.

1. Chock Wheels
2. Apply service break a few times (for fully released push rods)
3. Install disc on push rod against the brake chamber
4. Apply parking brake
5. Look to make sure that the disc doesn’t pass the brake chamber stud (standard @ 1 ¼“)

If you have not already ordered a set of the free Push Rod Travel Indicators (ours are orange), please call your
freight coordinator and ask for a set to be sent to you. If you have them, but have not installed them yet, please
do so immediately.

Personal conveyance
I am writing about this again because there still seems to be a great amount of confusion on the subject.
1. Personal conveyance can be used on the ELD and the amount of miles traveled is not restricted by DOT
regulation. However, the DOT does ask Admiral Merchants to account for all instance of personal
conveyance in excess of 25 miles. Therefore Admiral Merchants does limit the miles to 25 per day on the
ELD. This does NOT mean you cannot use personal Conveyance for longer distances. If you go beyond the
25 mile limit you simply need to call either Suzanne or me at the corporate office and we can adjust your
log after we confirm the circumstances.
2. Personal conveyance cannot be used to extend your hours due to heavy traffic, an accident or inclement
weather.
3. Personal conveyance cannot be used to travel to/from a shipper or receiver from your home.
4. Personal conveyance cannot be used to travel to/from a repair or maintenance facility.
5. When using ELD’s you must put yourself on personal conveyance before shifting into gear – even for very
short moves.
6. You must put yourself on personal conveyance every time you use it. The ELD will not automatically put
you on personal conveyance after you have stopped.
7. You must put yourself off duty as soon as your personal conveyance is finished. The ELD will
automatically put you on-duty unless you indicate otherwise.

If you have any questions about the ELD program, CSA scores, Personal Conveyance or Admiral Merchants Safety policies,
please call Paul @ 800-972-8864 ext. 8140, Mandie @ext. 8136 or Suzanne @ 8169.

Thanks and drive safe!

Paul Hinrichs,
Safety Director
 Song of the Open Road
“Afoot and light-hearted I take to the open road,
Healthy, free, the world before me,
The long brown path before me leading wherever I choose.”

The words of Walt Whitman are sort of my ‘mantra’ these days. I have decided to pursue another adventure at this
th
point of my life. Friday, April 19 was my last day and I now start my new adventure called ‘retirement.’ What a
trip this has been and how eventful the trucking industry has been this past decade. Our world has been
‘abuzz’ with the likes of CSA, does anybody remember that one? And, how about the ‘big one’ – the
introduction of that ‘monster’ the electronic logging device!!

This has been one fun and exciting adventure. Thank you so much Brain Short, Agents, and Drivers for allowing me
to be a part of the Admiral Family. Thank you to my wonderful co-workers and the staff at Admiral. What a
great bunch of people to work with!! Hope to see you soon along the open road- let’s stop and talk when we
get the chance. Until then- Farewell!!

Steve McCabe,
Safety Specialist
 EFS Card & Helpful Hints
As we enter the busy summer season, don’t forget to use your EFS Card at the pump as fuel discounts
continue to be a money saver for our contractors. Admiral drivers saved over $2 million dollars at the
pumps in 2018. You need to use your card to get the discounts and it is an easy way to add a few
thousand dollars to your bottom line each year.

The Processing Department has a “Helpful Hints” list to help drivers make sure their paperwork is filled out completely. The
more information we have, the quicker we can get you settled!

1. Send all pages of POD’s, not just the signed pages

2. Write the TRIP# on all pages (not manifest#)
3. If you are not provided with a bill of lading, be sure to fill out an Admiral Bill of Lading and Delivery Receipt
4. We still need a Trip Report with Truck# and Trip# indicated even if you have an ELD although you do not need
to fill out the mileage section
5. If you have a Truck Ordered Not Used, send in a delivery receipt so we can get it billed in a timely manner

The Settlements Department want to issue another reminder to establish a maintenance account to help pay for surprise
repairs that need to be made. It will provide you a little peace of mind knowing the money is already set aside for repairs.

On occasion, the Settlement Department receives calls asking us to divulge information about Settlement Pay from
someone other than the Contractor or Agent. Although the request is usually not meant to be malicious in nature, we will
not disclose any information to non-affiliated third parties about your Settlements. Admiral values our customers’ privacy
and protecting your personal information is a priority. We may not always recognize our callers, so we may occasionally ask
for personal information that identifies the caller before we give out any information.

The summer driving season is here and as families are vacationing there are extra people on the roadways. Always be
safety conscious this time of year and make sure to be aware of the additional drivers. Have a safe and profitable summer!

Kelsey Rossow,
Controller

Is The Grass Greener- Usually Not

In trucking, we deal with ever-increasing and over-burdensome regulations. Though many of these regulations are
necessary, especially in the areas of safety and compliance, they can prove expensive and time consuming to
implement and administer. Here, I am not just talking about the challenges that Admiral deals with, but also the
challenges you, our contractors and drivers deal with. The sheer number of regulations can make it tougher to turn
a decent profit. Unfortunately, this is part of what causes unrest among our contractors and drivers and sometimes
probes them to look for the seemingly better deal or the better ‘G.I.G.’ elsewhere. This is what I call the ‘Grass Is
Greener Effect.’

There are so many companies out there who dangle the proverbial ‘carrot’ in an attempt to attract drivers to their
st
companies. Examples are: “$5,000 Sign-On Bonus;” “1 Truck Payment Waived;” “We Pay Your Annual Plate Fee;”……...and
so on. Oftentimes, once the fine print becomes clear, many of these ‘carrots’ prove to not be so tasty after all.

Here is my advice. Instead of searching for the greener grass elsewhere, try making your own grass at home greener first.
Ask yourself “Do I know everything I need to know about what Admiral offers to help me be successful here?” If the answer
to that is ‘no,’ then please ask us questions. Find out about every tool we make available to you to aid in your success. Ask
us how our fuel program works and how you can best make use of it to be more successful. Ask if we can help you to not
 Is The Grass Greener- Usually Not (cont.)
only make money, but how to save it too (the latter is just as important as the former). You might just learn one more thing
that will help you succeed at an even higher level than before. We are here to help you succeed.

Be wary of false promises and please give us the opportunity to help you, before you go searching for the greener grass at
other companies.

At Admiral, we value and appreciate you and all of your hard work. Thank you for all you do!

Mike Griffin,
Director of Contractor Services

Reinvest In Safety
As many of you are aware, the Admiral Minneapolis team just got back from our annual awards banquet in
Dallas, TX. The focus was to celebrate our driver and agent partners, but we also took the time to find out what
the biggest concerns are with our fleet. One issue popped up time and time again. Drivers were asking me if
Admiral has any dash cams or collision avoidance systems we use. The short answer is no. Since we are aware
that Admiral Drivers value independence, we have not shopped around collision avoidance systems (CAS), or
collision warning systems (CWS). Our interpretation was that an endorsement of a product would seem like we
were pushing more equipment onto drivers, which would encroach on drivers’ independence.

Based on some of the conversations I had in Dallas, this view might be outdated, and a contingent of drivers is ready to
invest in a safer truck. I could not support this more. The National Transportation Safety Board has researched this issue
and found that a forward CAS could potentially reduce rear-end crash fatalities by 82.6% for commercial vehicles. A
forward CAS could potentially reduce rear-end crash injuries by 79.0% for commercial vehicles. Conway Freight conducted
its own two-year study into the effectiveness of safety systems and found a reduction of every type of crash studied. The
results are as follows:

Type of Crash Lane Departure Improper Lane Unsafe Speed Unsafe Following Rollover Rear-End
Change Distance Collision
Frequency 0.15/Million 0.13/Million 0.12/Million 0.11/Million 0.12/Million 0.07/Million
Without Safety Miles Miles Miles Miles Miles Miles
System
Frequency With 0.11/Million 0.07/Million 0.07/Million 0.04/Million 0.07/Million 0.02/Million
Safety System Miles Miles Miles Miles Miles Miles
% Reduction 26% 46% 41% 63% 41% 71%

Looking at these numbers, it just makes sense to invest in a CWS or CAS, and I am ready to start investigating options for
our fleet. If drivers are interested, then I am sure we can come up with ways to help our contractors. We are not looking to
put cameras in your trucks. What works within the Admiral spirit of independence is researching the best system for our
drivers’ needs, and then making recommendations to drivers who are interested in investing in a safer truck. If enough
drivers show interest, and we agree on a product that works for us, then we might even be able to reduce costs by buying
in bulk.

In order to understand the scope of interest, please contact me with your thoughts on how Admiral can help you find the
safety system that works for you. If only a few drivers are interested, then my involvement might be limited to researching
and recommending equipment at various price points. I would be happy to speak with any contractor looking for some
guidance. If more drivers are interested, then there could be potential for development of a concerted program. The size of
any potential program depends on the level of contractor interest, so please make your voices heard.
Mark Dooley,
Director of Claims Management
 Special OPS

Marek Byra (Unit 6948)

Delivered a load from Fox Lake WI to Labrador City NL

This little kitten rode on the frame rail under

the hood of Danny Bagboy’s (unit 5958A) truck
all the way from Mount Vernon OH to Broken
Arrow OK. At delivery Danny heard the meow
and found him. A lady at the receiver took it
home and is so excited to have him.

Norm Berkebile (Unit 6911)

67 Metter (220 Foot) Wind Turbine Blade
Northern NY to North Central PA

Drivers:
Martin Roe (unit 6936) (pictured) Also on these loads were: Dennis
Smith(6853), David Lemons(6915), Frank Bowers(3543A), Howard
Goldman(6988), Billie Dean(6417), Kevin Ray Lopez(6520A)
Agent: John Frey 2442 Remington, IN
Over Dimension and Over Weight Load Oil Rigging Equipment
H 13’6” W 10’ L 84’ 6
GVW 104,000
Going from Damascus, AR to Wyalusing, PA
 Special OPS (cont.)

Marty Gallant (Unit 4565) Mark Barrett (Unit 5391B)

Adam Gapinski (Agent 3601) LDM Enterprises (Agent 2048)
Asphalt Tank Military Stryker
50’4” Well Length, 12’1 Wide 14’High El Paso TX to Anniston AL
Chattanooga TN to Vaughan ON

Driver Visit
If you have a load that brings you through Minneapolis, MN, Admiral would love to host you for a visit! Just give us a call
and we will gladly assist you in finding the best place to park your truck, and arrange a free taxi (or uber) for you. We will
show you around the office so you can stop at each department, and put faces to all the people that have helped you here
at Admiral. We will get you any supplies you need, and someone from the office will treat you to lunch!

We love visiting with our drivers and agents, so if you’re ever in the area and can make it work, please know you are always
welcome!
Below are some of our drivers that have visited lately

Dave Stedman,
Ben Ek (Unit 6877)
Tim Stimson (Unit 6708)
Missy Swenson
 Pilot Car Invoices
A few changes have been made in the Permit Department.

Ashley Anderson has accepted a position with another company outside of Admiral. We are sad to see her go but
wish her the best of luck on her new adventure.

Rachel Steiner has been working in the Permit Department through a contract since the beginning of March 1 and
has a background working in high pressure call centers where attention to detail and exact communication was
essential. Rachel is also skilled at copy editing and has a bachelor’s degree from Ripon College with a focus in
Anthropology. After 2 months on contract she has accepted the position to be our new Permit Specialist! Please join us in
welcoming Rachel to the team!

Pilot Car Invoices

If you are using a pilot car service for your trip, please make sure they are on the Preferred Pilot Car List, or make sure that
they are set up and have everything on file to run with Admiral.
 The Preferred List can be found under the Permits tab on the Admiral website.
 If you pay an escort directly they still need to be set up with Admiral. Once you pay them, make sure you Transflo a
copy of the escort invoice in with your paperwork with the invoice marked PAID, and call us to let us know you are
sending in the invoice so we can reimburse you correctly.
 If the pilot car company is going to invoice us, please call us to let us know you had an escort on the trip so we can
make sure all invoices are accounted for and avoid having to rebill the trip later.
 If you want to use a pilot car company that is not set up with Admiral, just have them get in touch with us and we
can get them set up quickly so you can use them for your trip.
 If you use an escort that is not an approved pilot car company, you will not be reimbursed for the amount. (The
reason we require them to be set up with Admiral is so that we can ensure they are running with the correct
amount of insurance and to make sure that Admiral is covered if anything happens.)

Calling in Permit Orders

To help reduce your phone time and have your permits ordered in a timely manner, it is important you have the below
information ready when you call in.
 You will first need to have a trip number, we are not able to order any permits until you have been assigned a trip
number.
 We will need to know addresses or junctions of where you are beginning and ending.
 Specific load description, the states will not accept machinery, crates, crated machinery, machine parts, etc. They
need to know specific machines or specific parts. If you are hauling multiple oversize pieces they need to know how
many pieces and how they are loaded.
 Certain states require Make, Model and serial number and several states require either a serial number or bill of
lading.
 We need the load dimensions and the overall dimensions, and if you are overweight we will need you to tell us what
your axle weights are going to be.
 You will need to have each state’s routes readily available. If we are aware of any restrictions, we will let you know,
but we do not route. It is your responsibility to have your entire route ready when you call in, or we might ask you to
call back.

If you are filling out the fax/email form, below is a copy of everything that needs to be filled out. If you are interested in
getting an application like below to fill out for the Email/Fax Discount, please call the permit department and we will be
happy to email you a form with your truck, trailer and axle spacing information already filled out to help save you time.

Thanks,
Megan Erickson
Permit Manager
Pilot Car Invoices (cont.)
 Spring is here
Finally in Minneapolis the snow has melted away and things are starting to green up. Soon we will all be out
fishing enjoying the lakes of the far north and for some of us we will be back out on our 2 wheel toys. March and
April have been busy for all of us with the Louisville truck show and the Awards banquet in Dallas TX. We were
pleased that this was one of the largest Award banquets we have ever had. So many of our Agent and Contractor
partners attended as well as many of the Admiral employees. I cannot tell you how much the Award Banquet
means to the Admiral staff that allow us to meet and talk face to face with so many of our dedicated Agents and
Contractors. The moral of the staff is always very high after finally putting faces with the voice. So please always try to stop
in and see us when you’re in Minneapolis.

Now that we had the opportunity to spend lots of time with our partners these last few weeks I wanted to address a
concern I heard from our partners. Is freight slowing down? The answer was yes it is! But let’s look at the fact! All of the US
has gone through a Good Old Fashion Winter. Lots of Ice and snow. I was asked many times are rates dropping? And the
st st
answer is yes! 2018 1 qt was $1.99 per mile. 2019 1 qt was $1.97 per mile. Yes lower by .02 cents per mile but to put that
st
in prospective 2017 1 qt it was $1.78 per mile. So I would have to say freight is still very strong and all of our partners
should be mindful of increasing rates as the spring and summer economies pick up. Admiral is already seeing the demand
for trucks increase. 2019 should be a great year for all of us.

The one other concern I was asked about is our safety scores We have made some improvements on our in the Equipment
O/S problems and I want to thank all of you for the clean inspection that have been coming in. If this trend continues we
can make it better for all of us. Please have a great Spring and Summer and always know we are here to support you!

Thanks
Doug Milroy,
VP of Operations

Why do we do what we do?

We are often asked “Why do we have to send in a Credit Request Form when I can just call you and tell you the
information?”

The Credit Request Form is filled out by the Agent or Contractor when they need a new customer added or
have an existing customer’s credit increased. The information requested on the form is used by our Credit
Specialists to determine if we have the customer already established, if we need to add a new customer, or if we need to
increase an existing customer. Our goal is to make a well-informed determination about this customer’s line of credit.

The Credit Request Form is emailed or faxed into the Credit Department so we have written record of who requested the
credit, when it was requested, and why we increased or denied the request. We keep this form on file so it can be
referenced at later dates if needed.

Also, emailing or faxing the Credit Request Form also allows our Credit Specialist to work the requests in order of receipt.
We know each agent and contractor is working within certain time restraints. We work hard to respond to your requests in
a timely manner. The faxes come in to our email Inbox like a regular email so both emails and faxes are time marked and
worked in order.

Do you have other topics you would like to know Why we do what we do? If you do, please email me at
[email protected] with that question and we may include it in future articles.

Thanks for all you do!

Karen Preusser,
Credit & Collections Director
 Top Drivers by Equipment YTD
Step Deck Flatbed Specialized

3876 Teresa and David Kern 6866 Richard T. Roberson 5680A Tracy and Daniel Hawkins
6838 Susan and Daniyel Jones 5291 Michael Zavodsky 6773 Janet and Larry Blevins
6794 Ronald Kent 4424 Franklin “Chad” Keng 6993 Travis Blevins
3567 James H. Murphy 5958A Daniel Bigboy 5414A Diana and Ricky Stovall
6172 Glenn Monteith 3726C Omer Wayne Overby 5664A Andy Davis
6593 Mike Neuteboom 5637A Conley Powell Jr. 6210A Joelyne and Charles Boardman
5716A Alfredo Sainz 6749 James Jones 6763A Kenneth Harman
5943 Jeffrey Winters 6242 James Roe 6158 Danny Adams
6877 Zbigniew Ek 6556A Daniel McCumbers 5920 David Conn Jr.
6922 Lorna and Kevin Waldrip 6970 Clarence Herchenhahn 6724 Joseph Gotay
6957A James E. Fry 6725 Joe Sweat 6879A Alonzo Sandoval
6589A Pierce Kidd 5321B David Korhonen 6717A Jeffrey Swartz
5738A Anthony Hawes 6225 Richard Brent 6856 Philip Malay
6878 Rodney Grimes 3751B Harry L. Jones 6634A Donald Sorrells
6367 Michael Farrow 6900 Robert Kurko 6905 Darrin Longoria
5588 Mark Suver 6964 Kevis Aleman 6837A Galen Andrews
6323D Billy D. Miles Jr. 6892 Gerry Tosoff 6163 Elbert Veldjesgraaf
6256A Wieslaw Rams 4669 Matt Rocha 5811 Steven Bennett
6884 Jermaine Cain 6857 Kevin Shafer 6748 David E. Baker
6897 Travis Anderson 7038 Frank Rudisill 4241A Robert Norris

Top 20 Agents YTD

1. 2048 LDM Enterprises Edgewood NM
2. 3017 Gary Fellure Grove City OH
3. 2248 T&M Transportation Lawrenceville GA
4. 3399 Harold G Sparkman Kenova WV
5. 2995 Cliff Wilkinson North Canton OH
6. 2476 Singleton Transport Services Winchester KY
7. 3235 Hawk Transportation INC New Braunfels TX
8. 2609 A Dispatch Service Romulus MI
9. 3601 Vectra Heavy Haulers Tiny ON
10. 3612 C&H Transport Logistics Alpine CA
11. 3168 Robert M Mackay CO Irmo SC
12. 3603 Integrity Group Holdings Riviera Beach FL
13. 3274 Shannon Sisk Spring TX
14. 2198 TEC Logistics INC Woodland CA
15. 4007 Allan Brown Belleville ON
16. 2821 FLO RE Pennington NJ
17. 3164 P.S. Leidy Trucking Blairs Mills PA
18. 2713 Agent 13 LLC Middleburg FL
19. 2963 Judy E. Hillegas Everett PA
20. 3615 Turner Transport (FMR 4057) Bakersfield CA
 Opportunities

“In every day, there are 1,440 minutes. That means we have 1,440 daily opportunities to make a positive impact.”
Les Brow

Edited By: Kelsea Briggs