Regulatory Sandbox Framework en
Regulatory Sandbox Framework en
Framework
February 2019
Table of Contents
1. Introduction ......................................................................................................................................................................................................................... 2
2. Objectives of SAMA’s Regulatory Sandbox .......................................................................................................................................... 2
3. Scope of SAMA’s Regulatory Sandbox ...................................................................................................................................................... 3
4. Type of Applicants ......................................................................................................................................................................................................... 4
5. Regulatory Sandbox Lifecycle Process ...................................................................................................................................................... 4
6. Sandbox Cohorts ............................................................................................................................................................................................................. 5
7. Application Stage ............................................................................................................................................................................................................ 6
8. Evaluation Stage .............................................................................................................................................................................................................. 8
9. Deployment of Sandbox Tools .......................................................................................................................................................................... 9
10. Deployment of Customer Safeguards ...................................................................................................................................................... 10
11. Acceptance into a Cohort...................................................................................................................................................................................... 10
12. Testing Stage ...................................................................................................................................................................................................................... 11
13. Exiting Stage........................................................................................................................................................................................................................ 12
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1. Introduction
The financial services (FS) landscape is changing as a result of a number of disruptive technologies
being introduced by both incumbent and ‘challenger’ firms. The advent of Application Programming
Interfaces, Distributed Ledger Technology, Artificial Intelligence, quantum computing, automated
forms of advice, crowdfunding, peer-to-peer lending and investment, etc., are creating a new set of
opportunities and risks for firms and consumers operating or planning to operate in the FS markets.
Regulators around the world are currently looking at how technology applied to financial services
(FinTech) is being developed in their respective jurisdictions in order to understand its potential
impact on consumers and market dynamics, and be able to adapt the current regulatory
environment to foster new opportunities at the time they ensure an adequate level of consumer
protection.
To this end, several regulators across the world have built a Regulatory Sandbox. The Sandbox can
be described as a regulatory process that acts as a ‘safe space’ in which FS firms are given facilities
to test new digital solutions under a set of conditions and limitations designed to protect consumers,
but without being immediately required to comply with all the normal regulatory obligations
resulting from engaging in the activity in question.
Regulatory Sandboxes may be useful for start-up as well as established FS firms looking for clarity
around applicable rules and regulations related to a new digital solution that does not easily fit into
the existing regulatory framework.
Within the Sandbox, firms will be able to test their solution in a controlled environment for a
specified period of time. After successful testing of the solutions, firms are allowed to take their new
solutions to market based on the guidelines defined by the regulator.
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but is not limited to, KSA and international Start-ups, FinTechs, established FS firms and professional
services companies partnering with or providing support to such businesses.
Servicing Objectives
In addition, SAMA’s Sandbox aims at delivering a number of direct or indirect benefits to consumers,
Innovators as well as to itself:
Consumers Innovators SAMA
Facilitating the introduction of new Helping Innovators within Allowing SAMA to collect evidence that
products to the market that: the financial services sector can be used to draft guidelines and
Meet consumers’ demands and to shorten their time-to- regulations for upcoming technologies,
needs market and address legal protect consumer interest, stay abreast
Increases efficiency and licensing requirements. of the latest innovation in the sector,
Increases quality of service and mitigating any risk.
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4. Type of Applicants
Being a licensed entity is not a mandatory requirement to use the Sandbox. This is a particularly
attractive feature for FinTech start-ups who are new to the market. If an Innovator’s application is
successful, non-licensed innovators will be provided with a Letter of Acceptance (LoA) that acts as a
temporary restricted license valid for the duration of testing.
Consequently, applicants can fall into one of the following four categories:
i. SAMA-licensed Innovators wishing to test a solution covered by its existing permissions:
Innovators already licensed by SAMA wishing to enter the Sandbox in order to test an
innovative solution. Examples of firms under this category include Banks, Remittance
Centers, Insurance Groups, and Lending Companies.
ii. SAMA-licensed Innovators wishing to test a solution not covered by its existing permissions:
Innovators wishing to test an idea in the Sandbox not covered by their existing license will
have to complete the appropriate licensing form along with their Application pack in order
to request a variation of their permissions.
iii. Non-licensed local FinTechs / start-ups: Non-licensed firms developing a new FinTech
solution with a view to deploying it in the KSA. Access to the Sandbox can be obtained
through one of the following options:
Partnering with a fully licensed firm: This can be an attractive option for start-ups and
non-KSA based firms. In this scenario, the party accountable to SAMA for the content of
the application and execution of the testing will be the SAMA-licensed firm. SAMA will
investigate the apportionment of responsibilities between the licensed and non-licensed
firms in order to ensure activities are duly monitored and key stakeholders of the
licensed firm remain accountable to SAMA once admitted into the Regulatory Sandbox.
Obtaining a Sandbox License through LoA: It is expected that this option is considered
particularly by non-licensed KSA start-ups wishing to develop regulatory compliant
FinTech solutions. Consequently, an ad-hoc fast-track Sandbox License process is
available to them which allows them to test their ideas in the Sandbox.
iv. Non-licensed international FinTech: Non-licensed Innovators with proven technology in
other markets can use the Sandbox to test their solution in the KSA. As a general rule,
Innovators not registered in the KSA are not allowed to operate in the Kingdom and cannot
apply directly to enter SAMA’s Sandbox. Access to the Sandbox can therefore be granted on:
Indirectly: Via partnership agreement between the overseas Innovator and a SAMA-
licensed firm. In this case the latter will be the applicant to the Sandbox and will remain
responsible for the submission of the application and the testing.
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Once the Sandbox window is open, Innovators have 30 days to complete their application form and
submit it to SAMA. A summary of each stage is provided below:
1.Application 2.Evaluation 3.Testing 4.Exit
(30 days) (60 days) (six months) (n/a)
Innovators submit a completed SAMA officials work alongside Innovators test their Based on the results
application pack which requires the Innovator in order to help ideas in the Sandbox for of the tests carried
information such as entity details, them finalize their testing a period of six months. out in the sandbox,
description of the innovative plans and agree with the This period can be Innovators decide
concept, testing plan, risk Innovator the Sandbox tools extended in exceptional whether or not their
assessment and exiting plan. The that will be deployed as well cases (e.g. circumstances technology is mature
application pack must include a as any customer safeguards. outside the Innovator’s enough to be scaled
completed Licencing form in All applications are assessed control prevent it from up or not adequate to
those cases where the innovator and successful candidates are completing the testing enter the market.
is non-licensed to conduct shortlisted into a Cohort and with six months) or cut it
regulated activities in the KSA. issued a LoA which will allow short (e.g. in case of the
SAMA assesses the content of the them to test their innovation Innovator not complying
Innovator’s application against in the Sandbox. with the content of the
the Sandbox’ Eligibility Criteria LoA).
6. Sandbox Cohorts
At the center of the Sandbox lifecycle is the Cohort structure. The term Cohort refers to the group
of Innovators that share the characteristic of having been allowed to enter the Sandbox at the same
time and for the same period of time (six months).
There are two Cohorts per year named after the year in which the Cohort was accepted and one of
the first letters of the alphabet (e.g. 2019 Cohort A; 2019 Cohort B).
Application windows for a given Cohort as well as a list of the firms included in that Cohort are
published on SAMA’s website.
The number of Innovators to be accepted into a Cohort is a function of SAMA’s resource capacity to
support Innovators. Typically Cohorts will be made of c. 7 - 10 innovators.
The type of Innovators to be accepted into a Cohort is based on the Sandbox Eligibility Criteria and
on the Sandbox Strategic objectives and SAMA’s market appetite.
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7. Application Stage
The objective of the Application Stage is to assess an Innovator’s proposal against the Sandbox
Eligibility Criteria.
Once the application window for a given cohort is open on SAMA’s website, Innovators have four
weeks to submit their applications (20 working days) via the Sandbox Email address
<[email protected]>.
Upon submission of the application, SAMA completes an initial vetting exercise based on the level
of completion of the application pack.
If the application meets all the vetting criteria, SAMA initiates the Assessment of the eligibility
criteria and the acceptance will be based on SAMA’s evaluation.
There are four key criteria for considerations: (i) Genuine Innovation; (ii) Consumer Benefit; (iii)
Readiness for Testing; and (iv) Exiting Plan, these are described below.
Genuine Innovation
Innovation must demonstrate one of the following are true in regards to its proposed solution:
Significantly differs from existing offerings in the KSA.
Offers a new use for existing technologies deployed in the KSA.
Represents a significant scale-up in exiting technologies deployed in the KSA.
Consumer Benefits
Innovator must produce sufficient evidence showing that:
The innovation proposed offers an identifiable and direct benefit (e.g. improving security or
quality of service) or indirect benefits to consumers (e.g. increasing competition).
It has adequately identified and addressed any risks for consumers and markets resulting
from its proposed innovation.
It has put in place a suitable mitigation plan to manage those risks and ensure protection to
consumers throughout the testing.
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Positive Indicators Negative Indicators
Innovator supports its application with research or Innovator is unable to articulate how the Innovation
simulation results showing the innovation proposed proposed can result in a clear benefit, whether direct
offers potential benefits such as improved security, or indirect, for consumers.
customer experience, efficiency, quality of product, Innovator is unable to provide a detailed set of risks
lower prices, etc. related to the innovation proposed including a set of
The innovator is able to demonstrate that the mitigants that will ensure an adequate degree of
innovation has the potential to improve access to the consumer protection.
financial services markets (i.e. increase financial Innovator cannot evidence resources proportional to
inclusion). the risks identified in case redress is required.
The innovator is able to produce a comprehensive SAMA is unclear as to the Innovator’s ultimate
assessment of risk that the innovation can directly or purpose of submitting an application to enter the
indirectly pose to consumers as well as a mitigation Sandbox (e.g. it places more focus on a request for
plan to ensure consumers remain adequately SAMA to relax certain regulatory requirements than on
protected through the testing exercise. demonstrating the benefits of the technology
The innovator has sufficient resources in place to proposed).
provide appropriate redress to consumers if required.
Exiting Plan
As part of its exiting strategy the Innovator must include a description of the future development
and deployment of the solution tested, including an explanation of:
How it intends to scale-up its innovation to a larger market should the testing be successful.
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How it intends to ensure that consumers do not suffer detriment as a result of unsuccessful
testing.
How it intends to ensure that consumers do not suffer a detriment as a result of the test
being discontinued at SAMA’s request or the Innovator’s own initiative.
8. Evaluation Stage
The key objectives of the evaluation stage is to:
Work with the Innovator in order to finalize its testing plan by establishing the best Sandbox
tools, customer safeguards and reporting requirements.
Select the group of Innovators that will enter the Cohort.
The Evaluation stage is estimated to take 60 days to complete. It is driven by SAMA who will interact
with the Innovator in order to ensure its proposed testing plan is finalized. This timescale is broken
down into two elements
i. 45 days for SAMA and the Innovator to agree on the Sandbox tools and Customer Safeguards
to be deployed.
ii. 15 days for SAMA to decide on the composition of the cohort and issue the corresponding
LoA, including the Sandbox Licenses where appropriate.
The number of Innovators to be accepted in a Cohort will depend on the Sandbox resource capacity
typically between 7-10 Innovators).
The type of Innovators to be accepted into a Cohort is based on the Sandbox Eligibility Criteria, the
Sandbox Strategic Objectives, and SAMA’s market appetite.
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9. Deployment of Sandbox Tools
The Innovator, assisted by SAMA, has up to 15 days to finalize its testing plan from receipt of the
communication announcing its application has been accepted. During this period, provisions of any
Sandbox Tools and Consumer Safeguards must be agreed between SAMA and the Innovator and
listed in the LoA.
Sandbox Tools are facilities offered by SAMA to the Innovator in order to carry out its testing plan.
In some cases these are proposed by the Innovator as part of its Application pack. In other cases
these are identified and offered by SAMA.
There are four different categories of tools which are listed below:
i. Sandbox License: Sandbox Licenses can be included in the LoA, and are issued in order to
allow a non-licensed innovator (generally a start-up FinTech firm) to enter the Sandbox.
SAMA will issue the appropriate Sandbox License along with the Innovator’s LoA.
ii. Informal Guidance: Innovators are required to make an assessment of the regulatory
environment applicable to the activities they intend to carry out during the test. The onus is,
therefore, on the Innovator to familiarize itself with the regulations it will have to comply
with whilst testing its innovation in the Sandbox. SAMA may, where appropriate, engage
with the Innovator to offer informal guidance that will focus on: a) how to interpret
particular SAMA regulations in the context of the Innovator’s specific solution; or b) how to
assess the potential regulatory implications of the Innovator’s proposed business model.
iii. Waivers or Modification to SAMA’s Regulations and Requirements: In order to facilitate
the Innovator’s test, SAMA may consider whether a particular requirement can be waived
or modified if: a) the regulation or requirement was enacted by SAMA itself, and b) the
Innovator’s solution will achieve through digital means the same level of protection to
consumers that the regulation modified or waived intends to confer to consumers and
markets.
iv. No Enforcement Action Clause (NAC): NACs are written commitments made by SAMA
included in the Innovator’s LoA that it will not take disciplinary action against the Innovator
for the duration of the test for as long as the Innovator adheres to the conditions and
limitations agreed for the testing. NACs can be used by SAMA in order to incentivize
Innovators to be open and transparent in its dealings with them or where it is not possible
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to issue waivers or informal guidance (e.g. there is a gap in the regulations in relation to the
activities proposed).
NACs can be granted without affecting SAMA’s right to suspend or cancel the test should it identify
consumer detriment. NACs only address the risk of SAMA enforcement action and do not affect the
Innovators’ potential legal liability to consumers.
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Each application is considered on its own merits and a decision whether to accept it into the Cohort
or rejecting it is taken place based on the Sandbox Eligibility Criteria, the Sandbox Strategic
Objectives, and SAMA’s market appetite.
For Innovators that are accepted into the Sandbox, SAMA will issue a LoA that in summary will:
Confirm that the innovator has been accepted in the Cohort (naming the specific cohort in
which it has been accepted) and specifying the period of time of the testing.
Include a brief description of the innovation to be tested.
List the Sandbox Tools deployed: If one of the tools is the Sandbox License the LoA will list
the permissions granted and any limitation applicable to them.
List the customer safeguards agreed at the Evaluation Stage.
Outline the content and frequency of the reports to be submitted by the Innovator to SAMA
during the testing stage.
Explain that SAMA reserves the right to suspend the test and withdraw the LoA should it
become aware of a breach of the conditions and limitations contained in the LoA, or if it
becomes aware of consumer detriment.
Confirm that the LoA can be used by Innovators in their interaction with other financial
services firms to certify they have been licensed by SAMA and/or authorized to carry out a
test under the Sandbox.
A list of Innovators included in the Cohort will be published on SAMA’s website shortly after the
composition of the Cohort has been agreed.
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remediation plan. In this case, SAMA will communicate to the Innovator that its LoA has been
withdrawn.
Similarly, Innovators may encounter unexpected technical or non-technical difficulties beyond their
control that may lead them to suspend the test until these are fully resolved. As a result of that,
Innovators may find themselves in a situation where the test cannot be completed within the six
months stated in their LoA. In these exceptional circumstances Innovators can submit a written
request for an extension of the Testing Stage. SAMA will look at each case on its own merits.
The Testing Stage automatically ends six months from the date of the LoA. At the end of the testing
period, the Innovator will submit a final report to SAMA describing:
The overall results of the test so that SAMA can fully assess the potential impact of the
technology tested in the regulatory environment.
Details on the Exiting strategy that will be implemented.
Innovators’ exiting strategies may vary according to their commercial needs. For example, they may
choose to: cease its business at the end of the sandbox testing stage; sell and transfer the technology
tested and any clients to other SAMA licensed firm; partner up with other SAMA licensed firms in
order to reach out a larger target market, or deploy their own technology direct to consumers. The
adequacy of Innovators’ exiting strategies will be examined on a case-by-case basis in accordance
with the tests carried out in the Sandbox, the Innovator’s business model, features of the technology
tested, risks for consumer, etc.
As part of the Application and Evaluation stages Innovators must discuss the potential end-games
of their tests with SAMA, in particular the scalability of the technology tested. Equally, as part of the
Final Report, Innovators must explain whether or not they considered that the objectives of the test
have been met. Innovators must compare the results of their test against its original objectives and
specify:
Whether and how they intend to scale up the technology tested: e.g. direct to consumers or,
licensing it to other firms, establishing new partnerships with other SAMA-licensed firms etc.
The number and type of clients they intend to deploy the technology to.
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How they intend to fully comply with the relevant legal and regulatory requirements.
Start-up innovators that were granted a ‘Sandbox License’ as part of the LoA will need to become
fully licensed in order to deploy its digital solution to the market. Where possible SAMA will fast-
track the request in order to issue a permanent license, subject to the Innovator being able to meet
SAMA’s licencing requirements.
In cases where the test had to be discontinued whether at the request of the Innovator or SAMA,
the Innovator’s exiting strategy must contain a remediation plan. The remediation plan may include
the execution of some of the safeguards agreed at Evaluation Stage. E.g. making use of funds
previously ring-fenced as a contingency.
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P.O. Box 2992 Riyadh 11169,
Kingdom of Saudi Arabia
Tel.: +966 11 4633 000,
www.sama.gov.sa