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CEO Company Policies Procedures Manuals

The CEO Company Procedures Series includes nine manuals:


Manual Pages Procedures Forms Bonus Section
1 Accounting 580 38 54 Sample Accounting Manual, Guide to Embezzlement
Procedures Manual Prevention
2 Finance 590 36 58 Sample CFO's Manual, Small Business Management
Procedures Manual Guide
3 Computer & IT 700 40 30 Sample IT Manual, IT Security Guide
Procedures Manual
4 Human Resources 880 35 65 Sample HR Manager's Manual, Sample Employee
Procedures Manual Handbook, Over 60 Sample Job Descriptions
5 Business Sampler 950 111 124
Procedures Manual
6 Sales & Marketing 700 32 89 Sample Executive's Manual, Internet Marketing Guide
Procedures Manual
7 Security Planning 530 41 31 Sample Security Manual, Guide to Workplace
Procedures Manual Violence
8 Disaster Recovery 550 5 26 Sample Disaster Recovery Plan, Guide to Workplace
Procedures Manual Violence, Contact Directory
9 ISO 9001 QMS 400 23 48 Sample Quality Manual
Procedures Manual
Total 5,880 362 525

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 Hard Cover Book and CD containing all documents in editable Microsoft Word format
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How to Order:
Online: www.bizmanualz.com | By Phone: 800-466-9953 or 314 863 5079
CEO Company Policies Procedures Manuals www.bizmanualz.com

1. Accounting Policies, Procedures and Forms


Prewritten Accounting Procedures For Easy Internal Controls
The Bizmanualz Accounting Policies and Procedures Manual can help you establish a strong internal
control system and comply with Sarbanes-Oxley section 404. With these prewritten accounting procedure
statements, you will learn how to improve accounting department controls for Sarbanes-Oxley 404
compliance, how to improve the performance of business finance and credit, how to manage shipping,
purchasing and receiving, and how to manage cash operations.
Includes 38 Policies and Procedures:
1. Chart Of Accounts 20. Fixed Asset Control
2. Files And Records Management 21. Customer Property
3. Travel And Entertainment 22. Fixed Asset Capitalization & Depreciation
4. Management Reports 23. Sales Order Entry
5. Period-End Review & Closing 24. Point-Of-Sale Orders
6. Controlling Legal Costs 25. Customer Credit Approval And Terms
7. Taxes And Insurance 26. Sales Order Acceptance
8. Property Tax Assessments 27. Shipment Of Goods
9. Confidential Information Release 28. Invoicing And Accounts Receivable
10. Document Control 29. Sales Tax Collection
11. Cash Drawers And Credit Cards 30. Progress Billing
12. Cash Receipts And Deposits 31. Account Collections
13. Problem Checks 32. Customer Returns
14. Wire Transfers 33. Vendor Selection
15. Check Signing Authority 34. General Purchasing
16. Check Requests 35. Project Purchasing
17. Bank Account Reconciliations 36. Receiving And Inspection
18. Inventory Control 37. Shipping And Freight Claims
19. Inventory Counts 38. Accounts Payable And Cash Disbursements

2. Finance Policies, Procedures and Forms


Use the Bizmanualz Finance Policy, Procedure, and Forms Manual to fulfill your financial compliance
requirements by establishing financial controls and, at the same time, strengthen and improve your
financial processes for enhanced performance. Whether you are managing your financial processes or
trying to improve your fiscal performance, financial policies and procedures templates from Bizmanualz
make the process much simpler and easier
Includes 36 Policies and Procedures:
1. Document Control 19. Related Party Transactions
2. Service Processes 20. Foreign Exchange Management
3. Continuity Planning 21. Managing Bank Relationships
4. Document Control 22. Merchant Accounts
5. Record Control 23. Letter of Credit
6. Annual Stockholder’s Meetings 24. Financial Forecasting
7. Board of Directors’ Meetings 25. Financial Reporting
8. Business Plan 26. Financial Statement Analysis
9. Capital Plan 27. Financial Management Review
10. Valuation 28. Financial Restatements
11. Bank Loans 29. Financial Information Release
12. Stock Offering 30. Sarbanes-Oxley Compliance
13. Debt and Investment 31. SAS 70 Compliance
14. Asset Acquisition 32. Risk Assessment
15. Leasing 33. Risk Management
16. Working Capital 34. External Auditing
17. Cash Management 35. Internal Auditing
18. Inventory Management 36. Corrective Action

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3. Computer & Network Policies, Procedures and Forms


Write your Computer and IT Policies and Procedures Faster
The Computer and Network Policy, Procedures and Forms Manual discusses strategic IT management,
control of computer and network assets, and includes a section on creating your own information systems
manual along with a computer and IT security guide. The Manual helps you comply with Sarbanes Oxley,
COBIT or ISO 17799 security and control requirements. This Manual allows IT Managers, IT
departments and IT executives to develop their own unique IT policy and procedures
Includes 40 Policies and Procedures:
1. Information Technology Management 21. IT Threat And Risk Assessment
2. IT Records Management 22. IT Security Plan
3. IT Document Management 23. IT Media Storage
4. IT Device Naming Conventions 24. IT Disaster Recovery
5. TCP/IP Implementation Standards 25. Computer Malware
6. Network Infrastructure Standards 26. IT Access Control
7. Computer and Internet Usage Policy 27. IT Security Audits
8. E-Mail Policy 28. IT Incident Handling
9. IT Outsourcing 29. IT Project Definition
10. IT Department Satisfaction 30. IT Project Management
11. IT Asset Standards 31. Systems Analysis
12. PIT Asset Management 32. Software Design
13. IT Vendor Selection 33. Software Programming
14. IT Asset Assessment 34. Software Documentation
15. IT Asset Installation Satisfaction 35. Software Testing
16. IT System Administration 36. Design Changes During Development
17. IT Support Center 37. Software Releases and Updates
18. IT Server / Network Support 38. Software Support
19. IT Troubleshooting 39. Software Consulting Services
20. IT User-Staff Training Plan 40. Software Training

4. Human Resources Policies, Procedures and Forms


Fast, Easy Human Resources Manual
Creating your Human Resources Manual is quicker and easier with easy-to-use pre-written Human
Resources Procedures and sample HR Policies. Now you can easily document the fair and equal
treatment of your employees as required by Federal laws, while preserving a consistent level of health
benefits and safety precautions to maintain a productive work force.
Includes 40 Policies and Procedures:
1. Personnel Records 21. Consolidated Budget Reconciliation Act –
2. Forms Development COBRA
3. Document Control 22. Development Management
4. Mail & Express Services 23. Training Reimbursement
5. Telephone Answering 24. Computer User & Staff Training Plan
6. Property & Access Control 25. Internet & E-mail Acceptable Use
7. Separation 26. Performance Appraisals
8. Workplace Rules & Guidelines 27. Employee Discipline
9. Human Resources Reports 28. Workplace Safety (OSHA)
10. Dress Code 29. Americans with Disabilities Act (ADA)
11. Employee Hiring 30. Family and Medical Leave Act (FMLA)
12. Job Descriptions 31. Drug Free Workplace
13. Employment Applications 32. Health Insurance Portability And
14. Interviewing Applicants Accountability (HIPAA)
15. Background Investigations 33. Harassment & Discrimination
16. Payroll 34. Posting Requirements
17. Paid & Unpaid Leave 35. Equal Employment Opportunity Software
18. Insurance Benefits Training
19. Healthcare Benefits
20. Employee Retirement Income Security Act
(ERISA)

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CEO Company Policies Procedures Manuals www.bizmanualz.com

5. Sales & Marketing Policies, Procedures and Forms


Integrated Sales and Marketing Procedures
Sales and Marketing Procedures manual takes best practices and sound advice from experts in the sales
and marketing fields and brings them together in one well organized, easy-to-use, and readily
customizable template to manage your sales and marketing processes. It helps you organize and manage
these essential functions, giving you direction and guidance to help you turn the art of marketing and sales
into science. This manual also helps you break down the barriers between sales and marketing
departments. It emphasizes communication and unity of purpose, helps you set a clear course for your
sales and marketing strategy, and lays the foundation for continual improvement.
Includes 32 Policies and Procedures:
1. Advertising 18. Public Relations
2. Customer Life Cycle 19. Sales Administration
3. Customer Quality 20. Sales and Marketing Document Control
4. Customer Requirements 21. Sales and Marketing Records
5. Customer Service Management
6. Direct Mailing Marketing 22. Sales Call Management
7. Goals and Objectives 23. Sales Compensation Plan
8. Internet Marketing 24. Sales Hiring
9. Lead Assessment 25. Sales Lead Management
10. Marketing Plan 26. Sales Supplies
11. Marketing Research and Analysis 27. Sales Training Plan
12. Marketing Strategy Plan 28. Situation Analysis
13. Meeting 29. Stakeholder Analysis
14. Product Cycle Management 30. Strategy Team
15. Product Development 31. Trade Show Event
16. Product Launching 32. Vision and Mission
17. Product Recall

6. ISO 9001 QMS Policies, Procedures and Forms


Quickly Create a Total Quality Management System Based on ISO 9001
The Bizmanualz “ISO 9001 QMS Policies, Procedures & Forms” manual provides you with easy to use
Quality Procedures for ISO 9001 implementation. You will learn what ISO 9001 is all about, how to
produce an ISO 9001 Quality Manual, and how to write ISO 9001 Quality Procedures. The Bizmanualz
ISO 9001 Manual comes with practical documentation in proper ISO format and reflects 2008 changes to
the standard. You also get a detailed explanation of ISO 9000 and helpful information and guidance on
producing your own QMS quality manual.
Includes 23 Policies and Procedures:
1. Document control 13. Vendor evaluation
2. Record control 14. Preproduction planning
3. Internal audits 15. Manufacturing
4. Control of non-conforming product/material 16. Identification and traceability
5. Corrective action 17. Customer property
6. Preventive action 18. Control of monitoring and measuring
7. Management reviews equipment
8. Competence, training, and awareness 19. Process monitoring and measurement
9. Sales orders 20. Customer satisfaction
10. Project definition 21. Data analysis and continual improvement
11. Design and development 22. Receiving and inspection
12. Design change 23. Purchasing

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CEO Company Policies Procedures Manuals www.bizmanualz.com

7. Security Planning Policies, Procedures and Forms


Learn How to Protect and Control Your Physical Assets
The primary goals of any company are to be of service and to generate income. The Security Department
is responsible for developing, implementing and monitoring the company’s security plan and loss
prevention program by utilizing clear and thorough security procedures. The Security Policies and
Procedures Manual uses a scientific model to help you understand the true scope of security & operations
and implement a comprehensive company-wide security plan that will significantly reduce your company’s
risk.
Includes 41 Policies and Procedures:
1. Procedural security 25. Employee assignments during emergency
2. Annual risk assessment and evaluation responses
3. Ethics and employee conduct 26. Emergency operating procedures: all
4. Fingerprinting and photographing of personnel
employees 27. Robbery procedures: staff personnel
5. Policy and criminal violations 28. Robbery procedures: management
6. Employee use of drugs or alcohol personnel
7. Possession and carrying of firearms 29. Extortion procedures: staff personnel
8. First aid and medical emergencies 30. Extortion procedures: management
9. Suspicious persons and activities personnel
10. Identification procedures 31. Bomb threat procedures: staff personnel
11. Internal investigations 32. Bomb threat procedures: management
12. Court testimony by employees personnel
13. Proprietary information 33. Disaster response procedures: staff
14. Guard program personnel
15. Information security and the edp center 34. Disaster response procedures:
16. Fire prevention and detection management
17. Hazardous material 35. Violence in the workplace
18. Inventory, delivery and receiving controls 36. Personal protection and safety for
19. Security devices employees
20. Opening & closing cash-handling facilities 37. Executive protection program
21. Transportation of currency 38. Testing and training requirements
22. Combinations 39. Security training program
23. Key and access device control 40. Documenting investigations
24. Work station security 41. Media relations

8. Disaster Recovery Policies, Procedures and Forms


How to Quickly Maintain Your Operations When Disaster Strikes
Disasters like flood, fire, or theft can strike at any time. Does your company have an Emergency Plan? If
you’re small and unprepared you could be out of business in the absence of a disaster recovery plan. How
much business will you lose while you are trying to figure out how to re-open your doors? Be prepared for
any emergency or disaster, natural or man-made, with this authoritative guide. Use this step-by-step guide
to quickly produce an emergency and disaster management plan.
Includes 28 Policies , Procedures, Activities and Worksheets:
1. Disaster Management & Business Recovery 13. Disaster Recovery Questionnaire
Plan 14. Disaster Management Plan: Annual Review
2. Annual Risk Assessment Exercise 15. Emergency Supplies for Office and
3. Disaster Management Plan: Annual Testing & Departments
Training Program 16. Emergency Notification Procedures
4. Disaster Management and Business Recovery 17. Service Agreement
Plan Orientation 18. Data Processing Service Agreement
5. Synopsis, Disaster Management Plan 19. Disaster Recovery Log
6. Disaster Management Plan: (Items for Review 20. Chronological Log of Events
and Completion) 21. Testing of Solutions Documentation
7. Disaster Management Plan: Database 22. Recovery Worksheet
Screens 23. Restoration Worksheet
8. Sample Personnel Database 24. Resumption Worksheet
9. Sample Equipment Database 25. Reconstruction Worksheet
10. Sample Facilities Database 26. Employee Personal Profile
11. Emergency List Database 27. Sample Facility Diagrams
12. Centers of Operation 28. Training Handout

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CEO Company Policies Procedures Manuals www.bizmanualz.com

9. Business Sampler Policies, Procedures and Forms


Office Procedures Made Easy
The Sample Business Procedures manual enables you to quickly produce Office Procedures for your
entire business through well-researched and thorough documents covering thirteen different areas of
business.
Includes 111 Policies and Procedures:
Accounting: Manufacturing:
1. Accounts Payable and Cash Disbursements 57. Assembly Manuals
2. Bad/NSF Checks 58. Bill of Materials
3. Bank Account Reconciliation 59. Calibration for Testing and Measuring Equipment
4. Cash Drawers 60. FDA Inspections
5. Cash Receipts 61. ISO 9000 Compliance
6. Check Requests 62. Master Parts List and Files
7. Check Signing Authority 63. Part Number Designation
8. Chart of Accounts 64. Serial Number Designation
9. Capitalization and Depreciation of Fixed Assets 65. Quality Control for Finished Goods
10. Fixed Asset Control 66. Quality Assurance Audit Procedures
11. Invoice Billings and Accounts Receivable 67. Corrective Action
12. Petty Cash Information Technology:
13. Unsigned or Partial Payment Checks 68. IT Asset Standards
14. Year-End Closing 69. Use of Non-Standard Software
Administration: 70. IT Incident Handling
15. Board of Directors' & Shareholders' Meetings, 71. Computer Viruses and Malware
Minutes, and Protocol 72. IT User-Staff Training Plan
16. Controlling Legal Costs 73. Computer and Internet Usage Policy
17. File and Record Management 74. E-Mail Policy
18. Form Development and Forms Manual 75. IT Support Center
19. Job Descriptions Personnel:
20. Mail and Express Services 76. Americans with Disabilities Act
21. Management Reporting 77. Drug Free Workplace
22. Telephone Answering 78. Employment Policies
23. Travel & Entertainment 79. Employee Hiring and New Employee Orientation
Customer Service: 80. Family and Medical Leave Act
24. Customer Satisfaction Survey 81. Health Care Benefits
25. Customer Service Contact/Complaint Handling 82. Paid and Unpaid Time Off
26. Service Satisfaction 83. Pay and Payroll Matters
27. Post-Sale Customer Follow-Up 84. Performance Appraisals and Salary Adjustments
28. Service Parts Pricing 85. Resignations and Terminations
29. Warranty and Service Policies 86. Sexual Harassment
Disaster Management: 87. Training/Tuition Reimbursement
30. Disaster Management Plan 88. Workplace Rules & Guidelines
31. Service Agreements, Emergency Services Agencies, 89. Workplace Safety
and Community Resources Security and Operations:
32. Centers of Operation 90. Intrusion Protection
33. Emergency Notification Procedures 91. Physical Security
34. Office and Department Recovery 92. Personnel
Engineering: 93. Guard Force Management
35. Drawings and Schematics 94. Electronic Countermeasures
36. Engineering Change/Document Change Control 95. Executive Protection
37. Labeling Sales & Marketing:
38. Device Master Record 96. Collection of Sales Tax
39. Operation/Service Manuals 97. Copyrights and Trademarks
40. Patents 98. Marketing Plans
41. Preproduction Quality and Planning 99. Model Number Designation
42. Product Design and Development 100. Public Relations
43. Product Identification and Safety Hazard Labels 101. Return of Goods from Customers
Environmental Management: 102. Sales Leads
44. Environmental Protection 103. Sales Order Entry
45. Hazardous Waste Management 104. Sales Training
46. Air/Water/Soil Resource Management 105. Trade Shows
Finance and Credit: Shipping, Purchasing & Inventory Control:
47. Account Collection Process 106. Packing, Storage and Distribution
48. Bank Loan Applications 107. Physical Inventory
49. Banking Policy and Relations 108. Purchasing
50. Business Plans and Forecasts 109. Receiving, Inspection, and Stocking of Parts and
51. Customer Credit Approval and Credit Terms Materials
52. Exercise of Incentive Stock Options 110. Shipping and Freight Claims
53. Property Tax Assessments 111. Vendor Selection, Files, and Inspections
54. Release of Financial or Confidential Information
55. Stock Transactions
56. Weekly Financial and Six Week Cash Flow Reports

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CEO Company Policies Procedures Manuals www.bizmanualz.com

Document ID Title Print Date


CSH107 BANK ACCOUNT RECONCILIATIONS mm/dd/yyyy
Revision Prepared By Date Prepared
0.0 (name, title) mm/dd/yyyy
Effective Date: Reviewed By Date Reviewed
mm/dd/yyyy (name, title) mm/dd/yyyy
Approved By Date Approved
(name, title) mm/dd/yyyy
Applicable Standard: N/A

Policy: To ensure the accuracy of the company’s bank account records by proving the monthly
balance shown in the bank’s Account Register.
Purpose: To outline the practices for preparation of a Monthly Bank Reconciliation
Scope: This applies to all bank accounts maintained by the company.
Responsibilities:
CFO is responsible for review and approval of all reconciliations.
Controller is responsible for reconciling all checking accounts.
Background: Errors or omissions can be made to the company's bank account records due to the many
cash transactions that occur. Therefore, it is necessary to prove the monthly balance
shown in the bank account register. Cash on deposit with a bank is not available for
count and is therefore proved through the preparation of a reconciliation of the company's
record of cash in the bank and the bank's record of the company's cash that is on deposit.
Definitions: Batch. All of the day’s credit card transactions are collected into a “batch” of
transactions. The batch is closed, usually at the end of the day, and the result is submitted
to the merchant processor as a single “batch”.
Settlement. The processor clears the credit card transactions in the batch and the result is
“settled” to the designated bank account. Settlement varies by Credit Card Company but
usually occurs in 2-3 days after a batch is closed.
Processor. The processor is responsible for authorizing credit card transactions and
settling each batch. The processor is also the company that one must interface with on all
discrepancies or “chargebacks”.
Charge backs. A chargeback occurs when a customer (cardholder) disputes a charge that
appears on their monthly credit card statement. If the dispute is unable to be resolved
then the transaction is charged back to the merchant. The processor charges the merchant
and returns the cardholder’s money.

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CEO Company Policies Procedures Manuals www.bizmanualz.com

Procedure:

1.0 BANK STATEMENT PREPARATION


1.1 After receipt of the monthly bank statement, including cleared checks, deposit slips and any other
transactions; the Controller should prepare the monthly bank reconciliation and have it carefully
reviewed by the CFO. The CFO review is especially important if a bookkeeper is hired to
perform other cash drawer or cash posting transactions. To preserve proper segregation of duties,
no single employee, other than the owner, should perform both cash transaction functions and
bank account reconciliations.
1.2 Prior to preparing the bank reconciliation, the accountant should review the bank statement for
any interest credits, bank charges and other fees. These should all be posted to the checking
account before reconciling. Note: some accounting systems allow for the entry of interest credits,
bank charges and other fees during the reconciliation process.

2.0 COMPUTERIZED FORMAT


2.1 In the computerized environment, the accounting system may provide an automated bank
reconciliation task. This task is generally selected once a month in conjunction with
receiving the month end bank statement. Once selected, the screen shows a list of all
items that have been posted to the cash account and that have not been cleared from the
previous month's account reconciliation. The screen is usually divided into two
segments: one half is a list of all checks and other charges reducing cash, and the other
half is a list of all deposits and other items increasing cash. This screen would also have
a field for entering the proper month end date and the balance at month end, per the bank.
2.2 After the account-reconciling task is successfully completed, a report is provided which
shows the reconciliation process, including outstanding checks and deposits in transit.
The actual format will vary depending on the accounting system, but in general, will
contain the same information as shown on the manually prepared report in CSH107 Ex1
SAMPLE BANK AND BOOK BALANCES RECONCILIATION TO CORRECTED
BALANCE.
Note: Print out the full (not a summary) report, staple it to the applicable bank statement, and file
the result as an important control feature. This will document that the bank statement has been
successfully reconciled.

3.0 MANUAL PREPARATION AND RECONCILING ITEMS


3.1 A monthly bank reconciliation starts with the ending bank statement balance. List any deposits in
transit that were made but were not yet recorded by the bank and add to the bank balance. Then,
list any checks that were written on the account prior to month-end, but which have not yet
cleared the bank and deducted from the bank balance. The ending balance should agree with the
balance "per books", i.e.: the balance recorded in the checking account.
3.2 Now perform the same process with the monthly reconciliation of the ending balance per the
company's books.
Total deposits and total disbursements should be reconciled to the bank statement, then
adjustments such as any interest or any other bank credit items should be listed and added to the

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balance. Then, any bank charges, transfer fees, etc. should be listed and deducted from the
balance.
From these steps, the "corrected" ending “book” balance is derived and should equal the
"corrected" bank balance from the previous step.
3.3 Any discrepancies between the derived balance and the checkbook balance will require
research to determine the cause, such as recording errors, omissions, incorrect postings,
etc. In some cases, the discrepancy can be caused by not accurately entering all bank
generated credits and charges; such as fees, interest, etc. If the balances still do not equal,
the bank statement should be carefully reviewed for possible errors; such as, checks or
deposits clearing for amounts that do not agree with those posted to the store's checking
account.

4.0 COMPUTERIZED PREPARATION AND RECONCILING ITEMS


4.1 The same procedures as the manual tasks described above are followed in a computerized
environment. The primary difference is in the ease of preparation. All transactions, which were
not already cleared in the prior month’s reconciliation, are listed.
4.2 Start by checking or clicking off with the mouse or keyboard those transactions, (mainly checks
and other debit memos, and deposits and other credit memos) that agree with the bank statement.
Once all bank statement items have been found and clicked off on the screen, the remaining "un-
cleared" entries on the screen are, in effect, the list of outstanding checks and deposits in transit.
Furthermore, the screen typically provides a continually updating reconciled cash amount that
should agree to the ending bank balance amount once all items are correctly accounted for and
cleared. Usually the accounting system does the math and the screen displays both the ending
bank balance and the reconciled cash amount with the remaining difference, if any.
4.3 Investigate all differences and enter any adjustments to the reconciliation or post to the cash
account in order to ensure an accurate bank balance.

5.0 ADJUSTMENTS AND OTHER TROUBLESHOOTING


5.1 In spite of the best of efforts, the reconciliation result may not agree with the bank
balance. The obvious first step is to make sure that all checks and deposits on the bank
statement agree with the entries in the cash account. Discrepancies of this type are
usually rare in computerized environments but may be caused by improperly recording
manual checks or credit card deposits and fees.
Checks are generally posted and printed simultaneously so that what shows up in the accounting
system will always agree to what was processed through the bank. Deposits are another matter.
The bank might group deposited checks differently than they were in the accounting system. As
explained in more detail in procedure CSH101 CASH DRAWERS AND CREDIT CARDS.
To simplify the month end reconciliation, receipts should be batched in a total deposit amount
that agrees to both the accounting system and the bank. Make sure to print a totaled deposit report
when daily receipts of checks and cash are batched for deposit. After making the bank deposit,
staple the validated bank deposit slip to the deposit report. This will document the two events: 1)

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what was deposited per the accounting system, and 2) what was actually deposited in the bank.
These two amounts must agree. This helps eliminate deposit errors for check and cash receipts.
5.2 A more difficult reconciling task is in obtaining agreement of all credit card receipts. The
difficulty results from three unique situations. First, there is a time lag of several days between
the time the credit card transaction occurred in the store and the time it is settled or deposited to
the store's bank account. Second, depending on the type of credit card and/or the merchant
provider, the fee charged (typically 1% to 4%) on each transaction may be automatically
deducted from the deposit before it shows up on the bank statement. And third, “chargebacks”
are usually deducted immediately by the processor and only reversed if the dispute is resolved in
the company’s favor. This may even occur before the chargeback notice has arrived in the mail.
Consequently, the deposit on the bank statement may not agree with the daily credit card
batch (receipts). In the face of these difficulties, the CFO and Controller should
thoroughly understand the particular credit card daily closing procedures. An end of day
report for each credit card closing should be printed and saved as a reference for the
month end reconciliation process.
Alternatively, the credit card processor will provide a month-end statement listing each
credit card “batch” submitted each day. This report can be used to reconcile the credit
card batches to the settlement deposits.
5.3 After reconciling checks and deposits, the next area to reconcile are bank generated Credit and
Debit memos. These can result from various events including, returned checks, returned check
charges, monthly bank activity charges, credit card merchant fees, charges from the use of debit
cards, interest income and other service charges. The CFO may not know many of these until the
bank statement is received. Each one of these entries must be entered and distributed to the
proper income or expense account. Whatever the accounting system, its reconciling program
usually provides a routine for entering these “end of month” bank credits and charges.
5.4 After agreeing all checks and deposits and entering all other bank credits and charges, the balance
per accounting system and reconciled bank balance should agree. Any remaining difference must
be investigated. If there is no other explanation, an adjustment should be made. This would be
entered as a bank charge or credit and posted to a miscellaneous account.
5.5 Any outstanding checks or deposits in transit over six months old should be reviewed for
disposition including write-off by a journal entry.

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Revision History:

Revision Date Description of changes Requested By

0 mm/dd/yy Initial Release

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CSH107 Ex1 SAMPLE


BANK AND BOOK BALANCES
RECONCILIATION TO CORRECTED BALANCE

Account No.
For Month Ended XX/XX/XX

Reconciliation of Bank Balance


Ending balance per bank statement $10,000.00

Additions:
Deposit in transit 2,500.00

Deductions:
Outstanding Checks
# 1003 150.00
# 1232 325.00
# 1235 1,275.00
1,750.00

Ending balance per checking account $10,750.00

Reconciliation of Book Balance


Ending balance per books $10,750.00

Additions:
Interest 100.00

Deductions:
Bank Charges 70.00
Wire transfer fees 30.00
100.00

Corrected Balance $10,750.00

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