Globe Telecommunications Report: in Partial Fulfillment of The Requirement For The Subject Advanced Accounting I
Globe Telecommunications Report: in Partial Fulfillment of The Requirement For The Subject Advanced Accounting I
By
Submitted to
Submitted on
March 22, 2019
TABLE OF CONTENTS
I. EXECUTIVE SUMMARY 1
V. QUALITATIVE ANALYSIS 31
VIII. BIBLIOGRAPHY 37
1
I. EXECUTIVE SUMMARY
1
II. COMPANY OVERVIEW
Company History
Globe Telecom, Inc. is the number one mobile brand in the Philippines and the
spearheads of the Filipino digital lifestyle. The company provides cellular, broadband and
mobile data services by focusing on improving the services they are able to provide to
consumers by always being on the lookout for advancements in technologies across the
world that they can bring to the Philippines to keep the country’s services at par with
those in the international scene.
It was originally incorporated on January 16, 1935 as Globe Wireless Limited
with a franchise to operate wireless long distance message services in the Philippines.
The Company eventually changed its name to Globe Telecommunications Incorporated
in 1992, and welcomed Singapore Telecom, Inc. as a new foreign partner the following
year. (Globe Telecom Incorporated, 2017)
In line with it’s motto to provide only the absolute best to its customers, Globe
Telecom is fired up over providing the country's first cell site that utilized the 700
megahertz spectrum, generating speeds that ranged between 60-100 Mbps, a 100%
increase in competitor PLDT’s 50 mbps Fiber connection. The company expects to
deliver performance improvements as it completes the ongoing utilization of the said site.
The move came less than a week after Globe acquired half of San Miguel Corp.'s
telecommunication assets, which included said 700 MHz frequency. Agustin, Globe
Senior Vice President for Program Governance, said the company plans to roll out
initially about 200 sites using this particular frequency. (Globe Telecommunications Inc.,
2016)
The Board of Directors of Globe Telecom, Inc. through its Executive Committee, also
recently approved the acquisition and signing of a sale and share purchase agreement and
other related definitive agreements for the following Entities (Globe Telecommunications
Inc., 2016):
50% of the issued and outstanding capital stock of Vega Telecom, Inc.
50% of the issued and outstanding capital stock of Bow Arken Holdings
Company Inc. and,
50% of the issued and outstanding capital stock of Brightshare Holdings
Corporation
2 2
II. COMPANY OVERVIEW
Globe is also a member of Bridge Alliance, Asia Pacific's leading mobile alliance
of 36 mobile carriers with a combined customer base of over 680 million. Globe operates
internationally with presence in over ten countries and 736 roaming partners. This gives
Globe a potential in pursuing an international presence in the near future. This move will
be beneficial to the brand itself and of course, it’s stockholders. This journey began when
Globe widened its global footprint through a partnership deal with Orange's Libon
application. Globe is showing constant effort in providing its customers with the best
possible services that any telecommunications company across the world can offer.
MISSION:
We create wonderful experiences for people to have choices, overcome
challenges, and discover new ways to enjoy life.
CORE VALUES:
And we do this the Globe way...
We put customers first.
We value people and together, we make the difference.
We act with integrity.
We care like an owner.
We keep things simple.
We move fast, we are better, every day.
This keeps our Circle of Happiness spinning...
Employees feel empowered and find meaning at work. Customers feel special and
valued. Shareholders feel confident and rewarded
3
II. COMPANY OVERVIEW
Management Team
4
II. COMPANY OVERVIEW
The following are the major stockholders of Globe Telecom as of 30 June 2017 (Globe
Telecommunications Incorporated, 2017)
% of
Non-
% of % of Non- % of
StockholdersCommon Preferred Voting Total
Common Preferred Voting Total
Preferred
Preferred
Ayala Corp 41,164,276 30.97% - - - - 41,164,276 13.22%
SingTel 62,646,487 47.13% - - - - 62,646,487 20.12%
Asiacom - - 158,515,016 100.00% - - 158,515,016 50.90%
Directors,
Officers, 300,660 0.23% 5 0.00% - - 300,665 0.10%
ESOP
Public 28,803,106 21.67% - - 20,000,000 100.00% 48,803,106 15.67%
Total 132,914,529 100%158,515,021 100.00%20,000,000 100.00%311,429,550100.00%
5
II. COMPANY OVERVIEW
6
II. COMPANY OVERVIEW
7
II. COMPANY OVERVIEW
8
III. MARKETING STRATEGY
STRENGTHS
a platform that will cater to the increasing demand for the mobile and
telecommunications industry
constant drive to provide for better and faster networks to the consumers
improve cell sites networks particularly in the provinces away from the capital
create post-paid programs that can cater to all the segments targeted by Globe
profitability of the company in terms of the increase in demand for internet and
cell-service providers
WEAKNESSES
slow connection throughout the county, this in turn prompts consumers to post
their negative feedback online which harms the company’s name in the long run
rude costumer service representatives that turn off possible consumers and current
OPPORTUNITIES
the frequency of new acquisitions, joint ventures, and mergers across companies
9
III. MARKETING STRATEGY
users
THREATS
threats on cybersecurity from hackers who latch unto the system to take valuable
Committee
Intense competition within the industry, as well as the rapid pace of innovation
from competitors
According to the most recent Company Profile Matrix, PLDT beats Globe in
Revenues and Internet Speed. These two are correlated as those that provide faster
internet attract more potential consumers. This is one thing Globe must focus on, as the
slower the connection is, the less people will want to open an account in the company.
Globe also an advantage over PLDT because of it’s prepaid lines available in the market.
10
III. MARKETING STRATEGY
PLDT has yet to provide for cellphone alternatives to its users, which provide Globe with
a bigger market for the prepaid industry.
In order to widely reach the consumers, companies are becoming more creative in
determining how to promote their products, ideas and services. This can be done in either
advertising or public relations or even both. Nowadays, certain companies do not just rely
on advertisements to sell their products but have dabbled in more evolutionary ways of
attracting customers. A part of Globe’s marketing strategy is it’s immediate response to
new product releases from cellular phone companies like Apple, Samsung, and any of the
like. An example of this is seen in the new release of the iPhone X this past month,
Globe immediately opened it’s lines to pre-orders of the new phone under the premise of
a two-year plan of exclusivity in the company. This attracts consumers who wish to avail
of the new iPhone without the burden of paying for the lump sum on the spot. Globe also
provides for different payment plans that caters to the different needs/wants of its
customers.
Apart from the provision of the newest cellphones in the market, Globe also
provides an array of services for those who opt to choose the prepaid life. It caters to this
side of the spectrum by providing quite a number of promotions that are budget-friendly
but still offers a lot of what is guaranteed to attract consumers. Promotions like unlicalls,
unlitexts, unli-internet, etc, for a price lower than that which postpaid consumers are
paying.
11
IV. QUANTITATIVE ANALYSIS- FINANCIAL RATIOS
12
IV. QUANTITATIVE ANALYSIS- FINANCIAL RATIOS ANALYSIS
13
IV. QUANTITATIVE ANALYSIS – FINANCIAL STATEMENTS
A. Profitability Analysis
The Gross Profit Margin is used to measure the financial health of the company
by the money left after the deduction of Cost of Goods sold. This means to inform the
company’s managers if the current cost of the products sold by the company is
sustainable against its current selling price in the market. A high gross profit margin is
one of the best indicators that a company is in good financial health. The increase in
Globe’s GPM for 2016 indicates that either the cost of goods sold decreased or the total
revenue increased— both good indicators for the company, though it can be noticed that
there has not been a straight trend of an increase/decrease in the past 6 years. With high
gross margins, this often means that the Company has money to invest in new equipment,
renovations, research and development, or paying for current or long-term debt. This
means to inform the company’s managers if the current cost of the products sold is still
sufficient enough to cover for all expenses incurred, especially the administrative
expenses needed to bring the products to their current state.
Next, the Operating Profit Margin is used to determine what proportion of a
company's revenue is left over after paying for variable costs of production such as
wages, raw materials, etc.. Operating margin’s primary function is the ability to gauge
how efficiently a company is operating, or how profitable it is. This means to tell the
investors of the company how well the company is performing against the past years. The
increase in Globe’s Operating Profit Margin from 2015-2016 indicates that there was an
increase in sales and a decrease in expenses.
The Net Profit margin reveals the amount of profit that a business can extract
from its total sales. A high net profit margin indicates that a business is pricing its
products correctly and is exercising good cost control. The drop in the NPM of Globe is
also in line with the drop in the NPM of all other telecommunications company in the
country. The credit watchdog said in a statement last October 25, 2016 that the
combination of high capital spending and falling profitability would weigh on the outlook
for both PLDT Inc. and Globe Telecom. (Camus, 2016) As expected, a higher Net Profit
Margin will surely attract more investors to invest in Globe, as the number one goal of
every stockholder and company is to generate profit. The increase in the Net Profit
Margin would mean that the company is able to compensate for the Cost of Goods sold
14
IV. QUANTITATIVE ANALYSIS – FINANCIAL STATEMENTS
against the sales price of the products sold. This increase in profitability would mean
increase in the overall net income of the company, and will yield a higher dividends rate
at the end of the year if the trend continues.
The Return on Asset is the profit of the company in relation to all its assets. ROA
gives an idea as to how efficient management is at using its assets to generate earnings.
Assets that sit out too long are not being maximized and are depreciating every day, that
are not used can tell the shareholders that the management is not maximizing their
investments, which is their biggest mandate. The decrease of the Return on Asset from
2015 to 2016 could be because of the 120 cell sites being built across the Philippines to
provide better services to the archipelago. These on going sites are already considered
part of the assets of the company but are still undergoing construction, therefore are
unable to be used by the company during the year. This results to them not being utilized
by the company, in turn causing the decrease of the ROA for 2016.
20
Globe
10 PLDT
0
2013 2014 2015 2016
The Return on Equity is the profitability of the company in relation to the book
value of shareholder’s equity. It is more than a measure of profit; it's a measure of
efficiency. This tells the investor how much the company makes with the money they
have invested in it. It shows whether management is growing the company's value at an
acceptable rate. This is also used to compare the Return on Equities between companies
in the same industry. PLDT, Globe’s biggest competitor, recorded a Return on Equity of
18.81 on 2016, a 7.79% decrease from 2015, whilst Globe recorded a 24.96% ROE, a
3.03 decrease on 2016. Granted that PLDT is relatively a bigger company than Globe, it
is still apparent that the telecommunication companies in the PH really suffered a
significant decrease in their returns for the past year. This is not an isolated case, as the
15
IV. QUANTITATIVE ANALYSIS – FINANCIAL STATEMENTS
market has been on the lookout for better connections and have been complaining about
the lack of innovation within the communications industry. The usual way investors will
see shareholder equity displayed is as "book value" -- the amount of shareholder equity
per share, or the accounting book value of the business beyond its market value or
intrinsic economic value. A business that creates a lot of shareholder equity is a sound
investment, because the original investors will be repaid with the proceeds that come
from the business operations.
Return on investment (ROI) measures the gain or loss generated on an
investment relative to the amount of money the investor invested. ROI is expressed as
a percentage and is normally used for personal financial decisions, to compare a
company's profitability. Investors, can also use the ROI to assess a company's use of
resources and financial strength. Globe’s Return on Investment for 2016 decreased by
9.8%, whilst PLDT suffered an 8.1% decrease for the year as well. Both companies have
been pushing and looking for ways to improve sales by improving their services rendered
to the Filipino people and have, along the way, incurred more costs and perhaps this is
why both companies’ ROI have decrease a significant percent.
The interest coverage ratio is used to determine how easily a company can pay
their interest expenses on outstanding debt. The lower the interest coverage ratio, the
higher the company's debt burden and the greater the possibility of bankruptcy or default.
A lower ICR means less earnings are available to meet interest payments and that the
business is more vulnerable to increases in interest rates. Since Globe’s Income Coverage
Ratio has had an increasing trend for the past 3 years, this means that more earnings are
available to meet payments for interests and taxes when the period comes that they need
to be paid off. This is a positive for the company because it means that the company’s
income is growing, enough to cover the also growing interests and taxes that are imposed
upon it. This is important for investors because investors want to know If the company
there are eyeing are growing and using their investments for sustaining growth and
earning more profit, and the Interest Coverage Ratio is one indirect way of checking this.
16
IV. QUANTITATIVE ANALYSIS – FINANCIAL STATEMENTS
17
IV. QUANTITATIVE ANALYSIS – FINANCIAL STATEMENTS
will be unfair to the investor as they subjected to falsified documents to encourage them
to invest in the company.
C. Efficiency Analysis
A company management’s most important mandate is wealth maximization.
Yes, a company may be increasing in net profit, but have the assets and investments been
maximized to their fullest extent? This is the question the efficiency analysis answers.
Globe’s efficiency ratios inform the investors and those who are eyeing the company as a
potential investment, how the company is maximizing the assets while also producing the
same quality products. The act of maximizing assets and minimizing costs while still
maintaining a standard of excellence will always reflect on customer’s satisfaction.
Admittedly, Globe’s efficiency ratios have shown a decline from 2015 to 2016, but the
past years (2011, 2012, 2013, and 2014) have been on an increasing trend. In 2016,
Globe’s Accounts Receivable turnover decreased by 11.5%, and Asset turnover by 7%.
Since Globe has lock-in subscriptions, this decrease in turnovers can be also be attributed
to the two years that a consumer is locked in to the company with the same phone. Since
phones are one of Globe’s biggest inventory items, it is expected that turnover will really
be slow, especially now that phones are being built to last and are bought according to
durability. With lock-in periods, it’s not even a guarantee that even after the contract of 2
years is finished that the customer will come back to repurchase another phone. Some opt
to renew the plan without the phone and continue using the phone that they acquired in
the first run. Phones are also not easily replaceable, as they can be quite costly, which is
why not every consumer is going to change every now and then. Most of Globe’s
services come from providing cell-service networks as well, which does not appear on the
overall inventory of the company.
18
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
19
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
20
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
21
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
According to the common size analysis of Globe’s assets for the years 2011,
2012, 2013, 2014, 2015, and 2016, it can be noticed that there has been a significant
downward trend for the company’s total cash and cash equivalents, Receivables, and
Inventories and Supplies for the current assets whilst in the noncurrent, it was both
Property and Equipment and Intangible Assets and Goodwill that decreased. In terms of
the decrease of cash and cash equivalents, this can be attributed to the increase in the
Investments of the company, which saw a 12.91% increase from 2015 to 2016. Perhaps
the company saw that there was an abundance of cash and cash equivalents on hand that
they could afford to invest their company to subsidiaries or associates. This was a smart
move on Globe’s part as the money will continue to grow, compared to keeping it and it
being idle for the time it is unused.
For the decrease in the Property, Plant and Equipment of the company, it can be
granted that the company’s current cell sites, machines, towers, and etc, have depreciated
over the years over continued usage. Globe’s Return on Asset ratio also decreased by a
2% mark over the past year, which means that compared to 2015, Globe’s asset was not
maximized to garner the highest point of possible profit. The most significant increase in
Globe’s assets for the year can be seen in the growth of the company’s investments.
Globe Telecom to invest close to $500 M to expand corporate data network for
enterprises. This move was to continue Globe’s aim to provide the best to its consumers
in the Philippines. This was also to establish the company as a digital nation in the entire
country.
For the company’s liabilities most noticeable increasing trends, debatably
considered a negative, can be seen in the noncurrent liabilities of the company. Longterm
Debt- Net and Deffered Income Tax can both be seen increasing in term of expenses for
the company. This would mean that the company has acquired assets and/or accruals that
will only be due after a year or more. This can be attributed to accruals of properties,
plants, equipments, bonds from other companies, and etc. Since Globe’s Longterm Debt
to Asset ratio increased by 8% for the year, from 54% to 62%, this would mean that the
company’s ability to liquidate assets for the payment of these longterm liabilities also
increased by 8%. The company’s provisions for expenses also increased by 2.06% for
2016, from 0.59 to 2.65%. Increase in a company’s liabilities is not necessarily an instant
22
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
bad omen of the company current financial stability, as there is no business that operates
without a debt or other forms of payables. Some businesses opt to finance some of the
recent acquisitions through debt because it gives them the choice to keep the current
liquidated money on hand in case of other arising expenses, whilst also setting aside
enough to cover maturing obligations. This is useful for investors because it gives them a
glimpse on how efficiently a business is being run. When the liabilities outnumber the
assets, it tell the investors that the managers are not managing the company well, as they
are accruing more payables than they can cope with, and this can prove disastrous to the
company in the long run.
According to the common size analysis for the company’s total stockholder’s
equity, there was a decrease of 4.95% in the total stockholder’s equity for the year 2015-
2016. This could have been the result of the payment of stock dividends, which grew to
Php 22 in 2016 from Php 20.75 in 2015. A corporation's earnings that have accumulated
over time are included in shareholders' equity as retained earnings. Since cash dividends
are the payouts of a corporation's income to its common and preferred shareholders, they
result in a reduction to shareholders' equity.
23
IV. QUANTITATIVE ANALYSIS – COMMON SIZE ANALYSIS
Globe Telecom Common Size Analysis- INCOME 2016 2015 2014 2013 2012 2011
STATEMENT
Revenue 100% 100% 100% 100.00% 100.00% 100.00%
Sales, General, and Administrative 49.57% 49.80% 49.18% 49.16% 48.07% 44.79%
Provision for Income Tax 5.78% 7.18% 7.14% 2.51% 4.16% 6.48%
24
V. QUANTITATIVE ANALYSIS- COMMON SIZE ANALYSIS
10
Net Income
5
0
2011 2012 2013 2014 2015 2016
25
V. QUALITATIVE ANALYSIS
26
V. QUALITATIVE ANALYSIS
the digital space. (Globe Telecommunications Inc., 2016) With this, Globe was able to
crack down on broadband fraudsters in Taguig and Quezon City last March 21, 2016. The
two suspects are believed to be engaged in a modus operandi that involves retrieval of
LTE modems from legitimate customers on pretext of an upgrade or repair— their arrest
was a major win for the company as it tells all other fraudsters that Globe is now serious
in the drive to counter the scammers in the black market of the country.
Last February 26, 2016, Globe Telecom was the lone PH telco recognized at
GSMA Mobile Connect Reception in Barcelona, Spain. The GSMA Mobile World
Congress is a combination of the world's largest exhibition for the mobile industry and a
conference featuring prominent executives representing mobile operators, device
manufacturers, technology providers, vendors and content owners from across the world.
(Wikipedia, 2016) With GSMA, Globe aims to secure a more private platform for the
consumers, to further the campaign on safe and secured connections within the country.
Also in February of 2016, Globe Telecom joins the Telecom Infra Project. This project
works with Facebook to drive Global Connectivity. Globe is working with industry
leaders to connect billions of people around the world through the use of innovative
technologies and operational methods. This is still in line with Globe’s aim to provide the
Philippines with the best possible services. (Globe Telecommunications Inc, 2016)
Globe Telecom also bagged a total of 3 nominations in the 19th Telecom
Asia Awards, as the Philippine telecommunications provider continues to offer
products and services that enhance its customers’ digital lifestyle. Globe was
nominated in the following categories: Best Emerging Market Operator, Most Innovative
Approach to Customer Experience and Most Innovative Approach to Analytics. Telecom
Asia Awards are Asia’s longest-running and most prestigious telecom industry
awards. They reward innovative and outstanding performance by Asian service
providers and industry executives. (Globe Telecommunications Inc., 2016)
In May of 2016, the company also bagged three citations from Finance Asia, a
leading publisher of financial news in the Asia Pacific region. The company was given
two major company awards and an individual category citation. The citations were based
on a survey conducted by Finance Asia involving investors on their views on which listed
companies around Asia they consider to be best managed, with the best senior executives.
27
V. QUALITATIVE ANALYSIS
(Globe Telecommunications Inc, 2016) In line with this, Frost & Sullivan’s Telecom
Service Provider of the Year Award was also awarded to the Globe Group.
Globe also announced the partial acquisition of San Miguel Corporation's
Telecommunications Business. The transaction is expected to provide benefits to mobile
internet customers, given the added services and better coverage that the additional sites,
particularly that of the 700MHz frequency, can provide. (Globe, 2016) In addition,
Globe’s acquisition of the Philippines’ 1st 700 MHz cell site generates speeds ranging
60-100 Mbps. On a roll, Globe also fires up 130 sites using the 2600 MHz spectrum in
Visayas and Mindanao.
When Super Typhoon Lawin hit the Philippines, Globe extended its hand
to help the victims by providing them with free texts and call services. Globe gave active
TM customers in Cagayan Province, Kalinga, Apayao, Isabela, Ilocos Norte, Batanes,
Aurora, and Abra free Unli Intra SMS + 50 AllNet SMS + 10 Minutes Call to TM/GP
valid for 1 day, while active Globe prepaid customers in the said provinces were provided
with free Unli AllNet SMS + 10 Minutes Call to GP/TM valid for 1 day to assist with
their communication needs. (Globe Telecommunications Inc., 2016)
In the later part 0f 2016, Globe Telecom bagged the Platinum Award for
Excellence in Governance, Corporate Social Responsibility, and Investor Relations
Benchmarking from The Asset, an integrated multi-media company serving the elite
community of leading corporate and financial decision makers in Asia. (Globe
Telecommunications Inc., 2016)
What makes Globe so great is the heart for its employees and
consumers, and the constant drive to improve services by reaching far and wide for
new technology— all for the betterment of the Company and the Filipino People.
28
VI. SUMMARY ANALYSIS
Globe Telecom, Inc. is the number one mobile brand in the Philippines and the
spearheads of the Filipino digital lifestyle. The company provides cellular, broadband and
mobile data services by focusing on improving the services they are able to provide to
consumers by always being on the lookout for advancements in technologies across the
world that they can bring to the Philippines to keep the country’s services at par with
those in the international scene.
The world at your fingertips through Globe Telecom investments is the dream and
the current run of the company in the market is the way. Invest in Globe and the future of
the Philippine Telecommunications Industry will be in our hands. Hand in hand, we will
provide the best we can offer to the Filipinos here and worldwide.
The decrease in the total current assets of the company is not necessarily a
negative omen. In terms of the decrease of cash and cash equivalents, this can be
attributed to the increase in the Investments of the company. Perhaps the company saw
that there was an abundance of cash and cash equivalents on hand that they could afford
to invest their company to subsidiaries or associates. This was a smart move on Globe’s
part as the money will continue to grow, compared to keeping it and it being idle for the
time it is unused. The increase in total noncurrent liabilities also tells us that though the
current assets have decreased, the company invested in more long term assets such as the
130 cell sites being built and other equipment acquired in the year that passed.
Though the company’s competition with PLDT has been dubbed the David and
Goliath battle between Telcos in the industry, PLDT has long been struggling with
benign growth, compared to Globe Telecom, due in part to its late entry into the digital
world. In terms of growth, Globe Telecom surpasses PLDT. PLDT opts to start up
businesses whilst Globe opts to partner/associate with established small companies and
better it by taking it under its wing.
In 2016 alone, Globe has won numerous awards in the Telecommunications
Industry across Asia. This is in comparison to its partisan competitors in the Philippines.
Globe continues to dominate the postpaid scene, always first in new releases of phones
and always quick to provide consumers with the best possible plans in the lowest possible
prices. This attracts more consumers to contract with Globe, and these contracts promote
loyalty to the brand, which serves as Globe’s best advertising strategy. These awards are
29
VI. SUMMARY ANALYSIS
a foretelling of how well the company is being run on the inside that even those outside
the company, and outside the scope of the services of Globe, are able to notice the run the
company is taking. This aims to satisfy and prove to current investors and potential
investors that in Globe, their investments are in good hands.
Globe also provided a 9.4% increase in the dividend yield of the company for
2016. This increase, from PHP 20.75 to PHP 22, tells stockholders that their investments
are growing within the company. The company’s overall performance trend has been
growing, slowly but steadily in the past six years, as shown in the common size analysis
of the company’s balance sheet and income statement. Stability is one of a company’s
greatest qualities, and Globe Telecommunictions Inc. is stable and in an upward spiral
towards becoming the Philippines number one telecommunications company.
30
VII. RECOMMENDATION AND CONCLUSION
In businesses, there will always be years winning years and losing years. Globe
has been established for 89 years now, and even then, the company is not an exception to
this fact. In the past years, many small telecom companies have popped up here and
there, and this competition has certainly affected Globe’s sales and revenues. As the
researchers are also proud Globe users, a few recommendations for the betterment of the
services rendered by the company to their consumers are the following: Provide better
screening and training for the front-liners in the physical stores of the company.
Consumers tend to stick with first impressions of companies when they are met with
untrained and irresponsible responders in their query. For the company to invest in better
technology that would be head-to-head with those in the international
telecommunications companies around the world would also be of help. In 2016, when it
was rumoured that Telstra, a telecom company from Australia, was to partner with San
Miguel Group to put up another giant in the telecommunications industry in the PH, there
was a buzz amongst the consumers. This tells the researchers that many consumers are
clamouring for better services and faster data and internet from these providers like
Globe and PLDT. Though this is the case, Globe has still proven that though the overall
services rendered in the PH are a long way from those in other countries, customers are
still choosing Globe, thus the overall increase in Globe users from 56.2 million
subscribers in 2015 to 62.8 million in 2016. This increase in subscriber count indicates
that more and more Filipinos are choosing Globe. This increase and the other corporate
decisions made by the competent board of directors of the company led to the 9.2% of
dividend yield per common stock in the year 2016. This is not counting the 9% increase
of said dividend yield from 2014 to 2015, etc. If this trend continues, Globe is foreseeing
another 9% increase for the year 2017, which would be from PHP 22 in 2016 to PHP
23.98 in the end of 2017. This gives potential investors a glimpse of how much their
investments will grow within Globe Telecom— which is why Globe is worth investing
in.
Sabay natin aabutin ang mundo dito sa Globe.
31
VIII. BIBLIOGRAPHY
Bibliography
Globe Telecom Incorporated. (2017). Bonds due in 2017 and 7 year Bonds due in 2019.
Financial Statements, Telecommunications, Accounting Department, Manila.
The Wall Street Journal. (2017, September 21). Globe Telecom Inc. A GLO (Philippines:
Manila). Retrieved September 21, 2017, from The Wallstreet Journal:
http://quotes.wsj.com/PH/GLO
Bridging Communities. (2015). Retrieved September 21, 2017, from www.globe.com.ph:
https://www.globe.com.ph/globebridgecom/iconserve/launches-first-community-of-
practice
Globe Telecommunications Inc. (n.d.). Corporate Governance. Retrieved Septermber 21,
2017, from Globe: http://corporate-governance.globe.com.ph/board-of-directors.html
Globe Telecommunications Inc. (2016, June 18). Press Room. Retrieved September 21,
2017, from Globe: https://www.globe.com.ph/press-room/globe-fires-up
Globe Telecommunications Inc. (2016, May 30). Press Room. Retrieved September 21,
2017, from Globe: https://www.globe.com.ph/press-room/san-miguel-corporation
Globe Telecommunications Incorporated. (2017, June 30). Corporate Governance.
Retrieved September 21, 2017, from Globe: http://corporate-
governance.globe.com.ph/shareholding-structure.html
Globe Telecommunications Inc. (2017, Febuary 28). Conglomerate Map. Retrieved
September 21, 2017, from Globe: http://corporate-
governance.globe.com.ph/conglomerate-map.html
Inquirer. (2017, April 12). Technology/Advertorial. Retrieved September 23, 2017, from
Inquirer.net: http://technology.inquirer.net/61236/ernest-cu-globe-telecom-hailed-ph-
best-ceo-financeasia
Camus, M. R. (2016, October 25). Business Headlines. Retrieved September 26, 2017,
from Inquirer.net: http://business.inquirer.net/217380/telcos-face-decline-in-profit-
margins
32
VIII. BIBLIOGRAPHY
Kokemuller, N. (n.d.). What Happens When the Gross Profit Margin Is High? . Retrieved
September 28, 2017, from SmallBusiness: http://smallbusiness.chron.com/happens-gross-
profit-margin-high-59594.html
Globe Telecommunications Inc. (2016, January 19). Newsroom. Retrieved September 30,
2017, from Globe.com.ph: http://newsroom.globe.com.ph/press-release/corporate/2016-
01/globe-telecoms-proposed-open-access-law-possible-priority-next-
c.html#sthash.HXF2roBX.dpbs
Globe Telecommunications Inc. (2016, Febuary 9). Newsroom. Retrieved September 30,
2017, from Globe.com.ph: http://newsroom.globe.com.ph/press-release/corporate/2016-
02/globe-telecom-participates-global-move-protect-netizens-.html#sthash.rCn9aCxb.dpbs
Wikipedia. (2016, July 16). Mobile World Congress. Retrieved September 30, 2017, from
Wikipedia: https://en.wikipedia.org/wiki/Mobile_World_Congress
Globe Telecommunications Inc. (2016, February 23). Newsroom. Retrieved September
30, 2017, from globe.com.ph: http://newsroom.globe.com.ph/press-
release/corporate/2016-02/globe-telecom-joins-telecom-infra-project-works-facebook-
drive-g.html#sthash.KH5JFRj7.dpbs
Globe Telecommunications Inc. (2016, April 06). Newsroom. Retrieved September 30,
2017, from Globe.com.ph: http://newsroom.globe.com.ph/press-release/corporate/2016-
04/globe-telecom-shortlisted-3-categories-telecom-asia-aw-
0.html#sthash.vDSC3Ewz.dpbs
Globe Telecommunications Inc. (2016, May 5). Press Release. Retrieved September 30,
2017, from Globe.com.pH.
Globe. (2016, May 30). Press Release. Retrieved September 30, 2017, from
globe.com.ph: http://newsroom.globe.com.ph/press-release/corporate/2016-05/globe-
announces-partial-acquisition-san-miguel-corporations-
telecommunication.html#sthash.pMxdNKgd.dpbs
Globe Telecommunications Inc. (2016, October 21). Press Release. Retrieved September
30, 2017, from globe.com.ph: http://newsroom.globe.com.ph/press-
release/corporate/2016-10/globe-provides-free-calls-and.html#sthash.37b
33
FINANCIAL STATEMENTS
34
FINANCIAL STATEMENTS
35
FINANCIAL STATEMENTS
36
FINANCIAL STATEMENTS
37
FINANCIAL STATEMENTS
38
VIII. BIBLIOGRAPHY
39