Scribd
Upload
38 views

History: Wholesale Banking

HDFC Bank was one of the first private sector banks established in India in 1994. It provides a wide range of banking services including commercial, retail, and investment banking. The bank has grown significantly and as of 2012 had over 19 million debit and credit cards issued and over 180,000 point of sale terminals. HDFC Bank focuses on customer service, operational excellence, product innovation, and developing its employees.

Uploaded by

ALLty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
38 views

History: Wholesale Banking

HDFC Bank was one of the first private sector banks established in India in 1994. It provides a wide range of banking services including commercial, retail, and investment banking. The bank has grown significantly and as of 2012 had over 19 million debit and credit cards issued and over 180,000 point of sale terminals. HDFC Bank focuses on customer service, operational excellence, product innovation, and developing its employees.

Uploaded by

ALLty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

HDFC

History
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an
'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as
part of the RBI's liberalisation of the Indian Banking Industry in 1994. The bank was incorporated in
August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC
Bank commenced operations as a Scheduled Commercial Bank in January 1995.

For HR Questions Important


HDFC Bank is a young and dynamic bank, with a youthful and enthusiastic team determined to
accomplish the vision of becoming a world-class Indian bank.

Our business philosophy is based on four core values - Customer Focus, Operational Excellence,
Product Leadership and People. We believe that the ultimate identity and success of our bank will
reside in the exceptional quality of our people and their extraordinary efforts. For this reason, we
are committed to hiring, developing, motivating and retaining the best people in the industry.

Business
HDFC Bank caters to a wide range of banking services covering commercial and investment banking
on the wholesale side and transactional / branch banking on the retail side. The bank has three key
business segments:

Wholesale Banking

The Bank's target market is primarily large, blue-chip manufacturing companies in the Indian
corporate sector and to a lesser extent, small & mid-sized corporates and agri-based businesses. For
these customers, the Bank provides a wide range of commercial and transactional banking services,
including working capital finance, trade services, transactional services, cash management, etc. The
bank is also a leading provider of structured solutions, which combine cash management services
with vendor and distributor finance for facilitating superior supply chain management for its
corporate customers. Based on its superior product delivery / service levels and strong customer
orientation, the Bank has made significant inroads into the banking consortia of a number of leading
Indian corporates including multinationals, companies from the domestic business houses and prime
public sector companies. It is recognised as a leading provider of cash management and
transactional banking solutions to corporate customers, mutual funds, stock exchange members and
banks.

Retail Banking

1 Ankit Garg, PGP1 IIM Ahmedabad


HDFC
The objective of the Retail Bank is to provide its target market customers a full range of financial
products and banking services, giving the customer a one-stop window for all his/her banking
requirements. The products are backed by world-class service and delivered to customers through
the growing branch network, as well as through alternative delivery channels like ATMs, Phone
Banking, NetBanking and Mobile Banking.

The HDFC Bank Preferred program for high net worth individuals, the HDFC Bank Plus and the
Investment Advisory Services programs have been designed keeping in mind needs of customers
who seek distinct financial solutions, information and advice on various investment avenues. The
Bank also has a wide array of retail loan products including Auto Loans, Loans against marketable
securities, Personal Loans and Loans for Two-wheelers. It is also a leading provider of Depository
Participant (DP) services for retail customers, providing customers the facility to hold their
investments in electronic form.

HDFC Bank was the first bank in India to launch an International Debit Card in association with VISA
(VISA Electron) and issues the MasterCard Maestro debit card as well. The Bank launched its credit
card business in late 2001. By March 2012, the bank had a total card base (debit and credit cards) of
over 19.71 million. The Bank is also one of the leading players in the "merchant acquiring" business
with over 180,000 Point-of-sale (POS) terminals for debit / credit cards acceptance at merchant
establishments. The Bank is well positioned as a leader in various net based B2C opportunities
including a wide range of internet banking services for Fixed Deposits, Loans, Bill Payments, etc.

Treasury

Within this business, the bank has three main product areas - Foreign Exchange and Derivatives,
Local Currency Money Market & Debt Securities, and Equities. With the liberalisation of the financial
markets in India, corporates need more sophisticated risk management information, advice and
product structures. These and fine pricing on various treasury products are provided through the
bank’s Treasury team. To comply with statutory reserve requirements, the bank is required to hold
25% of its deposits in government securities. The Treasury business is responsible for managing the
returns and market risk on this investment portfolio.

Key People
Mr. C.M. Vasudev – Chairman

Mr. Aditya Puri- Managing Director

2 Ankit Garg, PGP1 IIM Ahmedabad


HDFC
Awards
Forbes Asia Fab 50 Companies - Winning for the 6th year

IBA Banking - Best Online Bank


Technology Awards - Best use of Business Intelligence
2011 - Best Customer Relationship Initiative
- Best Risk Management & Security Initiative
- Best use of Mobility Technology in Banking

Dun & Bradstreet - Overall Best Bank


Banking Awards 2012 - Best Private Sector Bank
- Asset Quality - Private Sector
- Retail Banking -Private Sector

DRBT Banking Best Bank in 'IT for Operational Effectiveness' category


Technology
Excellence Awards
2011-12

Asia Money 2012 Best Domestic Bank in India

India's Top 500 Best Bank in India


Companies -Dun &
Bradstreet Corporate
Awards

Stock Price and Other related Financials

767.30 Range 763.70 - 771.40


52 week600.85 - 793.85 Div/yield 11.00/1.43
Open 766.00 EPS 39.60
+5.75 (0.76%) Vol. 90,848.00 Shares 1.54B
Nov 2 - Close Mkt cap 1.18T Beta -
BOM real-time data - Disclaimer P/E 19.37 Inst. own -
Currency in INR

3 Ankit Garg, PGP1 IIM Ahmedabad

You might also like