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Bug Search

This document summarizes a bug related to wireless LAN controllers experiencing a continuous reboot loop during boot up. The controllers show error messages related to failures bringing up the data plane. The issue is seen on all WLC models and may be exacerbated by heavy traffic. Disconnecting the distribution system ports from the WLC can help work around the problem. The bug is fixed in releases 8.8(1.4) and later.

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freddyandres
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0% found this document useful (0 votes)
431 views

Bug Search

This document summarizes a bug related to wireless LAN controllers experiencing a continuous reboot loop during boot up. The controllers show error messages related to failures bringing up the data plane. The issue is seen on all WLC models and may be exacerbated by heavy traffic. Disconnecting the distribution system ports from the WLC can help work around the problem. The bug is fixed in releases 8.8(1.4) and later.

Uploaded by

freddyandres
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Bug Search 22/10/18, 8(26 a. m.

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Bug Search (/bugsearch/) CSCvg32743 Help | Feedback

DP-Hardning: Boot Up DP Failure handling


CSCvg32743
Description

Symptom:
A wireless LAN controller, after powering up, may be in a continuous reboot loop. The WLC console shows
Customer Visible
messages similar to the following:

Notifications
Starting Fastpath Hardware Acceleration: broffu broffu_fp_helpers.c:398 SIOCGIFINDEX failed
broffu broffu_fp_helpers.c:398 SIOCGIFINDEX failed
broffu broffu_fp_helpers.c:398 SIOCGIFINDEX failed Save Bug
broffu_dtl0_crea[ 89.859973] Dumping switchdrvr core for sig(11). This can take a few minutes...
[ 89.859973] Open Support Case
te: SYSTEM-REBOOTING:could not bring data plane 0 up^C
Invoking the crash handler..
[ ... ]
Task Name: fp_main_task
User Crash: The system has encountered a fatal condition at broffu_fp_helpers.c:542

(at which point the WLC reboots, then encounters the "could not bring data plane 0 up" error again.)

Conditions:
WLC initial bootup. This problem may be seen especially with heavy traffic on the WLC's DS ports.
Seen with all WLC models.

Workaround:
It may help to disconnect the DS ports (shutdown the switchports to the WLC.)

Further Problem Description:

Was the description about this Bug Helpful? (0)

Details

Last Modified: Oct 16,2018 Known Affected Releases: (2) Known Fixed Releases: (7)
Status: Fixed 8.2(151.0) 8.8(1.4)
8.7(1.46) 8.7(102.0)
Severity: 6 Enhancement
8.7(1.98)
Product: (1) 8.5(131.0)
Cisco 5500 Series Wireless 8.5(124.8)
Controllers 8.3(140.0)
8.3(134.68)
Support Cases: 6
Download software for Cisco 5500
Series Wireless Controllers
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mdfid=282585015)

Community Discussion on CSCvg32743 - Cisco Community 0 Discussion(s)

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Hardning Boot Up DP Failure handling)

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