Check Point ZoneAlarm

Secure Wireless Router Z100G

User Guide

Version 7.5

August 2007
COPYRIGHT & TRADEMARKS PREAMBLE
Copyright © 2007 SofaWare, All Rights Reserved. No part of this The licenses for most software are designed to take away your
document may be reproduced in any form or by any means without freedom to share and change it. By contrast, the GNU General Public
written permission from SofaWare. License is intended to guarantee your freedom to share and change
free software--to make sure the software is free for all its users. This
Information in this document is subject to change without notice and General Public License applies to most of the Free Software
does not represent a commitment on part of SofaWare Technologies Foundation's software and to any other program whose authors
Ltd. commit to using it. (Some other Free Software Foundation software is
SofaWare, Safe@Home and Safe@Office are trademarks, service covered by the GNU Library General Public License instead.) You
marks, or registered trademarks of SofaWare Technologies Ltd. can apply it to your programs, too.
Check Point, AlertAdvisor, Application Intelligence, Check Point When we speak of free software, we are referring to freedom, not
Express, Check Point Express CI, the Check Point logo, Check Point price. Our General Public Licenses are designed to make sure that you
Pointsec Protector, ClusterXL, Confidence Indexing, ConnectControl, have the freedom to distribute copies of free software (and charge for
Connectra, Connectra Accelerator Card, Cooperative Enforcement, this service if you wish), that you receive source code or can get it if
Cooperative Security Alliance, CoSa, DefenseNet, Dynamic Shielding you want it, that you can change the software or use pieces of it in new
Architecture, Eventia, Eventia Analyzer, Eventia Reporter, Eventia free programs; and that you know you can do these things.
Suite, FireWall-1, FireWall-1 GX, FireWall-1 SecureServer, To protect your rights, we need to make restrictions that forbid anyone
FloodGate-1, Hacker ID, Hybrid Detection Engine, IMsecure, to deny you these rights or to ask you to surrender the rights. These
INSPECT, INSPECT XL, Integrity, Integrity Clientless Security, restrictions translate to certain responsibilities for you if you distribute
Integrity SecureClient, InterSpect, IPS-1, IQ Engine, MailSafe, NG, copies of the software, or if you modify it.
NGX, Open Security Extension, OPSEC, OSFirewall, Pointsec,
Pointsec Mobile, Policy Lifecycle Management, Provider-1, For example, if you distribute copies of such a program, whether
SecureClient, SecureClient Mobile, SecureKnowledge, gratis or for a fee, you must give the recipients all the rights that you
SecurePlatform, SecurePlatform Pro, SecuRemote, SecureServer, have. You must make sure that they, too, receive or can get the source
SecureUpdate, SecureXL, SecureXL Turbocard, Sentivist, code. And you must show them these terms so they know their rights.
SiteManager-1, SmartCenter, SmartCenter Express, SmartCenter We protect your rights with two steps: (1) copyright the software, and
Power, SmartCenter Pro, SmartCenter UTM, SmartConsole, (2) offer you this license which gives you legal permission to copy,
SmartDashboard, SmartDefense, SmartDefense Advisor, Smarter distribute and/or modify the software.
Security, SmartLSM, SmartMap, SmartPortal, SmartUpdate,
Also, for each author's protection and ours, we want to make certain
SmartView, SmartView Monitor, SmartView Reporter, SmartView
that everyone understands that there is no warranty for this free
Status, SmartViewTracker, SofaWare, SSL Network Extender,
software. If the software is modified by someone else and passed on,
Stateful Clustering, TrueVector, Turbocard, UAM, UserAuthority,
we want its recipients to know that what they have is not the original,
User-to-Address Mapping, UTM-1, VPN-1, VPN-1 Accelerator Card,
so that any problems introduced by others will not reflect on the
VPN-1 Edge, VPN-1 Express, VPN-1 Express CI, VPN-1 Power,
original authors' reputations.
VPN-1 Power VSX, VPN-1 Pro, VPN-1 SecureClient, VPN-1
SecuRemote, VPN-1 SecureServer, VPN-1 UTM, VPN-1 UTM Edge, Finally, any free program is threatened constantly by software patents.
VPN-1 VSX, Web Intelligence, ZoneAlarm, ZoneAlarm Anti- We wish to avoid the danger that redistributors of a free program will
Spyware, ZoneAlarm Antivirus, ZoneAlarm Internet Security Suite, individually obtain patent licenses, in effect making the program
ZoneAlarm Pro, ZoneAlarm Secure Wireless Router, Zone Labs, and proprietary. To prevent this, we have made it clear that any patent
the Zone Labs logo are trademarks or registered trademarks of Check must be licensed for everyone's free use or not licensed at all.
Point Software Technologies Ltd. or its affiliates. ZoneAlarm is a The precise terms and conditions for copying, distribution and
Check Point Software Technologies, Inc. Company. All other product modification follow.
names mentioned herein are trademarks or registered trademarks of
their respective owners. GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS
FOR COPYING, DISTRIBUTION AND MODIFICATION
The products described in this document are protected by U.S. Patent
No. 5,606,668, 5,835,726, 5,987,611, 6,496,935, 6,873,988, 0. This License applies to any program or other work which
6,850,943, and 7,165,076 and may be protected by other U.S. Patents, contains a notice placed by the copyright holder saying it may be
foreign patents, or pending applications. Any reproduction of this alert distributed under the terms of this General Public License. The
other than as an unmodified copy of this file requires authorization "Program", below, refers to any such program or work, and a "work
from Check Point. Permission to electronically redistribute this alert in based on the Program" means either the Program or any derivative
its unmodified form is granted. All other rights, including the use of work under copyright law: that is to say, a work containing the
other media, are reserved by Check Point Software Technologies Inc. Program or a portion of it, either verbatim or with modifications
and/or translated into another language. (Hereinafter, translation is
included without limitation in the term "modification".) Each licensee
GNU GENERAL PUBLIC LICENSE is addressed as "you".
Version 2, June 1991 Activities other than copying, distribution and modification are not
covered by this License; they are outside its scope. The act of running
Copyright © 1989, 1991 Free Software Foundation, Inc. the Program is not restricted, and the output from the Program is
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA covered only if its contents constitute a work based on the Program
Everyone is permitted to copy and distribute verbatim copies of this (independent of having been made by running the Program). Whether
license document, but changing it is not allowed. that is true depends on what the Program does.
 1. You may copy and distribute verbatim copies of the Program's distributed under the terms of Sections 1 and 2 above on
source code as you receive it, in any medium, provided that you a medium customarily used for software interchange; or,
conspicuously and appropriately publish on each copy an appropriate
copyright notice and disclaimer of warranty; keep intact all the notices b) Accompany it with a written offer, valid for at least
that refer to this License and to the absence of any warranty; and give three years, to give any third party, for a charge no more
any other recipients of the Program a copy of this License along with than your cost of physically performing source
the Program. distribution, a complete machine-readable copy of the
corresponding source code, to be distributed under the
You may charge a fee for the physical act of transferring a copy, and terms of Sections 1 and 2 above on a medium
you may at your option offer warranty protection in exchange for a customarily used for software interchange; or,
fee.
2. You may modify your copy or copies of the Program or any c) Accompany it with the information you received as to
portion of it, thus forming a work based on the Program, and copy and the offer to distribute corresponding source code. (This
distribute such modifications or work under the terms of Section 1 alternative is allowed only for noncommercial
above, provided that you also meet all of these conditions: distribution and only if you received the program in
object code or executable form with such an offer, in
a) You must cause the modified files to carry prominent accord with Subsection b above.)
notices stating that you changed the files and the date of
any change. The source code for a work means the preferred form of the work for
making modifications to it. For an executable work, complete source
b) You must cause any work that you distribute or code means all the source code for all modules it contains, plus any
publish, that in whole or in part contains or is derived associated interface definition files, plus the scripts used to control
from the Program or any part thereof, to be licensed as a compilation and installation of the executable. However, as a special
whole at no charge to all third parties under the terms of exception, the source code distributed need not include anything that
this License. is normally distributed (in either source or binary form) with the major
c) If the modified program normally reads commands components (compiler, kernel, and so on) of the operating system on
interactively when run, you must cause it, when started which the executable runs, unless that component itself accompanies
running for such interactive use in the most ordinary the executable.
way, to print or display an announcement including an If distribution of executable or object code is made by offering access
appropriate copyright notice and a notice that there is no to copy from a designated place, then offering equivalent access to
warranty (or else, saying that you provide a warranty) copy the source code from the same place counts as distribution of the
and that users may redistribute the program under these source code, even though third parties are not compelled to copy the
conditions, and telling the user how to view a copy of source along with the object code.
this License. (Exception: if the Program itself is 4. You may not copy, modify, sublicense, or distribute the Program
interactive but does not normally print such an except as expressly provided under this License. Any attempt
announcement, your work based on the Program is not otherwise to copy, modify, sublicense or distribute the Program is
required to print an announcement.) void, and will automatically terminate your rights under this License.
These requirements apply to the modified work as a whole. If However, parties who have received copies, or rights, from you under
identifiable sections of that work are not derived from the Program, this License will not have their licenses terminated so long as such
and can be reasonably considered independent and separate works in parties remain in full compliance.
themselves, then this License, and its terms, do not apply to those 5. You are not required to accept this License, since you have not
sections when you distribute them as separate works. But when you signed it. However, nothing else grants you permission to modify or
distribute the same sections as part of a whole which is a work based distribute the Program or its derivative works. These actions are
on the Program, the distribution of the whole must be on the terms of prohibited by law if you do not accept this License. Therefore, by
this License, whose permissions for other licensees extend to the modifying or distributing the Program (or any work based on the
entire whole, and thus to each and every part regardless of who wrote Program), you indicate your acceptance of this License to do so, and
it. all its terms and conditions for copying, distributing or modifying the
Thus, it is not the intent of this section to claim rights or contest your Program or works based on it.
rights to work written entirely by you; rather, the intent is to exercise 6. Each time you redistribute the Program (or any work based on
the right to control the distribution of derivative or collective works the Program), the recipient automatically receives a license from the
based on the Program. original licensor to copy, distribute or modify the Program subject to
In addition, mere aggregation of another work not based on the these terms and conditions. You may not impose any further
Program with the Program (or with a work based on the Program) on a restrictions on the recipients' exercise of the rights granted herein. You
volume of a storage or distribution medium does not bring the other are not responsible for enforcing compliance by third parties to this
work under the scope of this License. License.

3. You may copy and distribute the Program (or a work based on it, 7. If, as a consequence of a court judgment or allegation of patent
under Section 2) in object code or executable form under the terms of infringement or for any other reason (not limited to patent issues),
Sections 1 and 2 above provided that you also do one of the following: conditions are imposed on you (whether by court order, agreement or
otherwise) that contradict the conditions of this License, they do not
a) Accompany it with the complete corresponding excuse you from the conditions of this License. If you cannot
machine-readable source code, which must be distribute so as to satisfy simultaneously your obligations under this
License and any other pertinent obligations, then as a consequence
you may not distribute the Program at all. For example, if a patent 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE
license would not permit royalty-free redistribution of the Program by LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT
all those who receive copies directly or indirectly through you, then HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY
the only way you could satisfy both it and this License would be to AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED
refrain entirely from distribution of the Program. ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING
If any portion of this section is held invalid or unenforceable under ANY GENERAL, SPECIAL, INCIDENTAL OR
any particular circumstance, the balance of the section is intended to CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
apply and the section as a whole is intended to apply in other INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
circumstances. LIMITED TO LOSS OF DATA OR DATA BEING RENDERED
INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
It is not the purpose of this section to induce you to infringe any PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE
patents or other property right claims or to contest validity of any such WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR
claims; this section has the sole purpose of protecting the integrity of OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
the free software distribution system, which is implemented by public SUCH DAMAGES.
license practices. Many people have made generous contributions to
the wide range of software distributed through that system in reliance To receive the SofaWare GPL licensed code, contact
on consistent application of that system; it is up to the author/donor to [email protected].
decide if he or she is willing to distribute software through any other
system and a licensee cannot impose that choice.
SAFETY PRECAUTIONS
This section is intended to make thoroughly clear what is believed to
be a consequence of the rest of this License. Carefully read the Safety Instructions the Installation and Operating
Procedures provided in this User's Guide before attempting to install
8. If the distribution and/or use of the Program is restricted in
or operate the router. Failure to follow these instructions may result in
certain countries either by patents or by copyrighted interfaces, the
damage to equipment and/or personal injuries.
original copyright holder who places the Program under this License
may add an explicit geographical distribution limitation excluding ƒ Before cleaning the router, unplug the power cord. Use only a
those countries, so that distribution is permitted only in or among soft cloth dampened with water for cleaning.
countries not thus excluded. In such case, this License incorporates the ƒ When installing the router, ensure that the vents are not
limitation as if written in the body of this License. blocked.
9. The Free Software Foundation may publish revised and/or new ƒ Do not place this product on an unstable surface or support.
versions of the General Public License from time to time. Such new The product may fall, causing serious injury to a child or adult,
versions will be similar in spirit to the present version, but may differ as well as serious damage to the product.
in detail to address new problems or concerns.
ƒ Do not use the router outdoors.
Each version is given a distinguishing version number. If the Program
specifies a version number of this License which applies to it and "any ƒ Do not expose the router to liquid or moisture.
later version", you have the option of following the terms and ƒ Do not expose the router to extreme high or low temperatures.
conditions either of that version or of any later version published by ƒ Do not disassemble or open the router. Failure to comply will
the Free Software Foundation. If the Program does not specify a void the warranty.
version number of this License, you may choose any version ever
published by the Free Software Foundation. ƒ Do not use any accessories other than those approved by
Check Point. Failure to do so may result in loss of
10. If you wish to incorporate parts of the Program into other free performance, damage to the product, fire, electric shock or
programs whose distribution conditions are different, write to the injury, and will void the warranty.
author to ask for permission. For software which is copyrighted by the
Free Software Foundation, write to the Free Software Foundation; we ƒ Route power supply cords where they are not likely to be
sometimes make exceptions for this. Our decision will be guided by walked on or pinched by items placed on or against them. Pay
the two goals of preserving the free status of all derivatives of our free particular attention to cords where they are attached to plugs
software and of promoting the sharing and reuse of software generally. and convenience receptacles, and examine the point where
they exit the unit.
NO WARRANTY
ƒ Do not connect or disconnect power supply cables and data
11. BECAUSE THE PROGRAM IS LICENSED FREE OF transmission lines during thunderstorms.
CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO
THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT ƒ Do not overload wall outlets or extension cords, as this can
WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT result in a risk of fire or electric shock. Overloaded AC outlets,
HOLDERS AND/OR OTHER PARTIES PROVIDE THE extension cords, frayed power cords, damaged or cracked wire
PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, insulation, and broken plugs are dangerous. They may result in
EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT a shock or fire hazard. Periodically examine the cord, and if its
LIMITED TO, THE IMPLIED WARRANTIES OF appearance indicates damage or deteriorated insulation, have it
MERCHANTABILITY AND FITNESS FOR A PARTICULAR replaced by your service technician.
PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND ƒ If the unit or any part of it is damaged, disconnect the power
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD plug and inform the responsible service personnel. Non-
THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST observance may result in damage to the router.
OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
POWER ADAPTER
ƒ Operate this product only from the type of power source
indicated on the product’s marking label. If you are not sure of
the type of power supplied to your home, consult your dealer
or local power company.
ƒ Use only the power supply provided with your product. Check
whether the device’s set supply voltage is the same as the local
supply voltage.
ƒ To reduce risk of damage to the unit, remove it from the outlet
by holding the power adapter rather than the cord.

SECURITY DISCLAIMER
The router provides your network with the highest level of security.
However, no single security product can provide you with absolute
protection. We recommend using additional security measures to
secure highly valuable or sensitive information.
 Contents

Contents
About This Guide ................................................................................................................................vii
Introduction...........................................................................................................................................1
About Your Check Point ZoneAlarm Router......................................................................................1
Product Features..................................................................................................................................2
Optional Security Services..................................................................................................................5
Software Requirements .......................................................................................................................6
Getting to Know Your ZoneAlarm Z100G Router .............................................................................6
Contacting Technical Support...........................................................................................................10
The ZoneAlarm Firewall ....................................................................................................................11
What Is a Firewall? ...........................................................................................................................11
Security Requirements ......................................................................................................................12
Old Firewall Technologies................................................................................................................12
Check Point Stateful Inspection Technology ....................................................................................14
Installing and Setting Up ZoneAlarm ...............................................................................................19
Before You Install the ZoneAlarm Router ........................................................................................19
Wall Mounting the ZoneAlarm Router .............................................................................................32
Securing the ZoneAlarm Router against Theft..................................................................................34
Router Installation.............................................................................................................................36
Setting Up the ZoneAlarm Router ....................................................................................................39
Getting Started ....................................................................................................................................43
Initial Login to the ZoneAlarm Portal...............................................................................................43
Logging on to the ZoneAlarm Portal ................................................................................................46
Accessing the ZoneAlarm Portal Remotely Using HTTPS...............................................................47
Using the ZoneAlarm Portal .............................................................................................................49
Logging off .......................................................................................................................................53

Contents i
Contents

Configuring the Internet Connection ................................................................................................55

Overview...........................................................................................................................................55
Using the Internet Wizard .................................................................................................................56
Using Internet Setup..........................................................................................................................64
Viewing Internet Connection Information ........................................................................................78
Enabling/Disabling the Internet Connection .....................................................................................80
Using Quick Internet Connection/Disconnection..............................................................................80
Managing Your Network....................................................................................................................81
Configuring Network Settings ..........................................................................................................81
Using Network Objects .....................................................................................................................95
Configuring Network Service Objects ............................................................................................104
Managing Ports ...............................................................................................................................108
Configuring a Wireless Network .....................................................................................................113
Overview.........................................................................................................................................113
Using the Wireless Configuration Wizard ......................................................................................116
Manually Configuring a WLAN .....................................................................................................122
Troubleshooting Wireless Connectivity..........................................................................................135
Using Bridges.....................................................................................................................................139
Overview.........................................................................................................................................139
Workflow ........................................................................................................................................140
Adding and Editing Bridges............................................................................................................141
Adding Internal Networks to Bridges .............................................................................................145
Deleting Bridges .............................................................................................................................150
Viewing Reports ................................................................................................................................151
Viewing the Event Log ...................................................................................................................151
Using the Traffic Monitor ...............................................................................................................154
Viewing Computers ........................................................................................................................158

ii Check Point ZoneAlarm User Guide

 Contents

Viewing Connections ......................................................................................................................160

Viewing Wireless Statistics.............................................................................................................161
Setting Your Security Policy ............................................................................................................167
The ZoneAlarm Firewall Security Policy .......................................................................................167
Default Security Policy ...................................................................................................................168
Setting the Firewall Security Level.................................................................................................169
Using Firewall Rules.......................................................................................................................172
Configuring Servers ........................................................................................................................185
Using Web Rules ............................................................................................................................187
Using SmartDefense..........................................................................................................................197
Overview.........................................................................................................................................197
Configuring SmartDefense..............................................................................................................198
SmartDefense Categories ................................................................................................................205
Resetting SmartDefense to its Defaults...........................................................................................246
Using VStream Antivirus .................................................................................................................247
Overview.........................................................................................................................................247
Enabling/Disabling VStream Antivirus...........................................................................................249
Viewing VStream Antivirus Signature Database Information ........................................................250
Configuring VStream Antivirus ......................................................................................................251
Updating VStream Antivirus...........................................................................................................265
Using Subscription Services .............................................................................................................267
Connecting to a Service Center.......................................................................................................267
Viewing Services Information ........................................................................................................273
Refreshing Your Service Center Connection ..................................................................................274
Configuring Your Account .............................................................................................................275
Disconnecting from Your Service Center .......................................................................................275
Web Filtering ..................................................................................................................................276

Contents iii
Contents

Email Filtering ................................................................................................................................282

Automatic and Manual Updates......................................................................................................287
Secure Remote Access.......................................................................................................................291
Overview.........................................................................................................................................291
Configuring a Remote Access VPN................................................................................................293
Configuring the SecuRemote Remote Access VPN Server ............................................................294
Installing SecuRemote ....................................................................................................................296
Installing a Certificate .....................................................................................................................297
Uninstalling a Certificate ................................................................................................................304
Viewing VPN Tunnels ....................................................................................................................305
Viewing IKE Traces for VPN Connections ....................................................................................308
Managing Users.................................................................................................................................311
Changing Your Login Credentials ..................................................................................................311
Adding and Editing Users ...............................................................................................................313
Viewing and Deleting Users ...........................................................................................................317
Setting Up Remote VPN Access for Users .....................................................................................318
Using Remote Desktop......................................................................................................................319
Overview.........................................................................................................................................319
Workflow ........................................................................................................................................320
Configuring Remote Desktop .........................................................................................................321
Configuring the Host Computer......................................................................................................324
Accessing a Remote Computer's Desktop.......................................................................................327
Maintenance ......................................................................................................................................331
Viewing Firmware Status................................................................................................................332
Updating the Firmware ...................................................................................................................333
Upgrading Your License .................................................................................................................335
Configuring Syslog Logging...........................................................................................................336

iv Check Point ZoneAlarm User Guide

 Contents

Configuring HTTPS........................................................................................................................338
Setting the Time on the Router .......................................................................................................341
Using Diagnostic Tools...................................................................................................................344
Backing Up the ZoneAlarm Router Configuration .........................................................................358
Resetting the ZoneAlarm Router to Defaults ..................................................................................361
Running Diagnostics .......................................................................................................................364
Rebooting the ZoneAlarm Router ...................................................................................................365
Using Network Printers ....................................................................................................................367
Overview.........................................................................................................................................367
Setting Up Network Printers ...........................................................................................................368
Configuring Computers to Use Network Printers ...........................................................................371
Viewing Network Printers...............................................................................................................387
Changing Network Printer Ports .....................................................................................................387
Resetting Network Printers .............................................................................................................388
Troubleshooting ................................................................................................................................389
Connectivity ....................................................................................................................................389
Service Center and Upgrades ..........................................................................................................393
Other Problems ...............................................................................................................................394
Specifications .....................................................................................................................................395
Technical Specifications .................................................................................................................395
CE Declaration of Conformity ........................................................................................................398
Federal Communications Commission Radio Frequency Interference Statement ..........................400
Glossary of Terms .............................................................................................................................401
Index...................................................................................................................................................407

Contents v
 About Your Check Point ZoneAlarm Router

About This Guide

To make finding information in this manual easier, some types of information are marked
with special symbols or formatting.
Boldface type is used for command and button names.

Note: Notes are denoted by indented text and preceded by the Note icon.

Warning: Warnings are denoted by indented text and preceded by the Warning icon.

Chapter 1: About This Guide vii

 About Your Check Point ZoneAlarm Router

Chapter 1

Introduction
This chapter introduces the Check Point ZoneAlarm Secure Wireless Router Z100G and
this guide.
This chapter includes the following topics:
About Your Check Point ZoneAlarm Router ...............................................1
Product Features ...........................................................................................2
Optional Security Services ...........................................................................5
Software Requirements ................................................................................6
Getting to Know Your ZoneAlarm Z100G Router.......................................6
Contacting Technical Support ....................................................................10

About Your Check Point ZoneAlarm Router

The Check Point ZoneAlarm Secure Wireless Router Z100G is a unified threat
management (UTM) router, developed and supported by SofaWare Technologies, an
affiliate of Check Point Software Technologies, the worldwide leader in securing the
Internet. The ZoneAlarm router enables secure high-speed Internet access from the home
or home office for both wired and wireless devices, while the ZoneAlarm firewall, based
on the world-leading Check Point Embedded NGX Stateful Inspection technology,
inspects and filters all incoming and outgoing traffic, blocking all unauthorized traffic.
The ZoneAlarm router also allows sharing your Internet connection among several PCs or
other network devices, enabling advanced home networking and saving the cost of
purchasing static IP addresses.
With the ZoneAlarm router, you can subscribe to additional security services available
from select service providers, including firewall security and software updates, Antivirus,
Web Filtering, reporting, VPN management, and Dynamic DNS. By supporting integrated
VPN capabilities, the ZoneAlarm router allows you to securely connect to your home or
home office network.

Chapter 1: Introduction 1
Product Features

Product Features
Table 1: ZoneAlarm Z100G Features

Feature ZoneAlarm Z100G

Concurrent Users 5 (Upgradable to 15)

Capacity

Firewall Throughput 70 Mbps

VPN Throughput 5 Mbps

Concurrent Firewall Connections 4,000

Hardware Features

4-Port LAN Switch 10/100 Mbps

WAN Port 10/100 Mbps

Print Server

USB 2.0 Ports 2

Firewall & Security Features

Check Point Stateful Inspection

Firewall

Application Intelligence

SmartDefense™ (IPS)

Network Address Translation

(NAT)

2 Check Point ZoneAlarm User Guide

 Product Features

Four Preset Security Policies

Anti-spoofing

Voice over IP (H.323) Support

INSPECT Engine

Instant Messenger Blocking /

Monitoring

P2P File Sharing Blocking /

Monitoring

Web Rules

VPN

Remote Access Users 1

VPN Server SecuRemote

IPSEC Features Hardware-accelerated DES, 3DES, AES, MD5, SHA-1,

Hardware Random Number Generator (RNG), Internet
Key Exchange (IKE), Perfect Forward Secrecy (PFS),
IPSEC Compression, IPSEC NAT Traversal (NAT-T),
IPSEC VPN Pass-through

Networking

Supported Internet Connection Static IP, DHCP, PPPoE, PPTP, Telstra, Cable
Methods

Transparent Bridge Mode

Chapter 1: Introduction 3
Product Features

Spanning Tree Protocol (STP)

Traffic Monitoring

DHCP Server, Client, and Relay

MAC Cloning

Static NAT

Ethernet Cable Type Recognition

Wireless

Wireless Protocols 802.11b (11 Mbps), 802.11g (54 Mbps), Super G* (108
Mbps)

Wireless Security VPN over Wireless, WEP, WPA2 (802.11i), WPA-Personal

Wireless QoS (WMM)

Dual Diversity Antennas

Wireless Range (Standard Mode) Up to 100 m Indoors and 300 m Outdoors

Wireless Range (XR Mode)* Up to 300 m Indoors and 1 km Outdoors

Management

Central Management SofaWare SMP

Local Management HTTP / HTTPS

Remote Desktop Integrated Microsoft Terminal Services Client

4 Check Point ZoneAlarm User Guide

 Optional Security Services

Local Diagnostics Tools Ping, WHOIS, Packet Sniffer, VPN Tunnel Monitor,
Connection Table Monitor, Wireless Monitor, My
Computers Display

NTP Automatic Time Setting

TFTP Rapid Deployment

Hardware Specifications

Power 100/110/120/210/220/230VAC (Linear Power Adapter) or

100~240VAC (Switched Power Adapter)

Mounting Options Desktop or Wall Mounting

Warranty 1 Year Hardware

* Super G and XR mode are only available with select wireless network adapters. Actual
ranges are subject to change in different environments.

Optional Security Services

The following subscription security services are available to ZoneAlarm owners by
connecting to a Service Center:
• Firewall Security and Software Updates
• Web Filtering
• Email Antivirus and Antispam Protection
• VStream Embedded Antivirus Updates
• Dynamic DNS Service
• VPN Management
• Security Reporting
• Vulnerability Scanning Service

Chapter 1: Introduction 5
Software Requirements

These services require an additional purchase of subscription. For more information, go to

www.zonelabs.com/z100g.

Software Requirements
One of the following browsers:
• Microsoft Internet Explorer 6.0 or higher
• Netscape Navigator 6.0 and higher
• Mozilla Firefox

Note: For proper operation of the ZoneAlarm Portal, disable any pop-up blockers for
http://my.firewall.

Getting to Know Your ZoneAlarm Z100G Router

Package Contents
The ZoneAlarm Z100G package includes the following:
• ZoneAlarm Z100G Secure Wireless Router
• Power supply
• CAT5 Straight-through Ethernet cable
• Getting Started Guide
• Resources CD-ROM
• Wall mounting kit
• Two antennas

6 Check Point ZoneAlarm User Guide

 Getting to Know Your ZoneAlarm Z100G Router

Network Requirements
• 10BaseT or 100BaseT Network Interface Card installed on each computer
• CAT 5 STP (Category 5 Shielded Twisted Pair) Straight Through Ethernet cable
for each attached device
• An 802.11b, 802.11g or 802.11 Super G wireless card installed on each wireless
station
• A broadband Internet connection via cable or DSL modem with Ethernet
interface (RJ-45)

Rear Panel
All physical connections (network and power) are made via the rear panel of your
ZoneAlarm router.

Figure 1: ZoneAlarm Z100G Router Rear Panel

The following table lists the ZoneAlarm Z100G router's rear panel elements.

Chapter 1: Introduction 7
Getting to Know Your ZoneAlarm Z100G Router

Table 2: ZoneAlarm Z100G Router Rear Panel Elements

Label Description

PWR A power jack used for supplying power to the unit. Connect the supplied power
supply to this jack.

RESET A button used for rebooting the ZoneAlarm router or resetting the ZoneAlarm
router to its factory defaults. You need to use a pointed object to press this
button.

• Short press. Reboots the ZoneAlarm router

• Long press (7 seconds). Resets the ZoneAlarm router to its factory
defaults, and resets your firmware to the version that shipped with the
ZoneAlarm router. This results in the loss of all security services and
passwords and reverting to the factory default firmware. You will have
to re-configure your ZoneAlarm router.

Do not reset the unit without consulting your system administrator.

USB Two USB 2.0 ports used for connecting USB-based printers

WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or
DSL modem, or for connecting a hub when setting up more than one Internet
connection

LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting
computers or other network devices

ANT 1/ Antenna connectors, used to connect the supplied wireless antennas

ANT 2

8 Check Point ZoneAlarm User Guide

 Getting to Know Your ZoneAlarm Z100G Router

Front Panel
The ZoneAlarm Z100G router includes several status LEDs that enable you to monitor the
router’s operation.

Figure 2: ZoneAlarm Z100G Router Front Panel

For an explanation of the ZoneAlarm Z100G router’s status LEDs, see the following table.

Table 3: ZoneAlarm Z100G Router Status LEDs

LED State Explanation

PWR/SEC Off Power off

Flashing quickly (Green) System boot-up

Flashing slowly (Green) Establishing Internet connection

Flashing (Red) Hacker attack blocked

On (Green) Normal operation

On (Red) Error

Flashing (Orange) Software update in progress

LAN 1-4/ LINK/ACT Off, 100 Off Link is down

WAN

LINK/ACT On, 100 Off 10 Mbps link established for the

corresponding port

LINK/ACT On, 100 On 100 Mbps link established for the

corresponding port

Chapter 1: Introduction 9
Contacting Technical Support

LED State Explanation

LNK/ACT Flashing Data is being transmitted/received

VPN Off No VPN activity

Flashing (Green) VPN activity

On (Green) VPN tunnels established, no activity

USB Off No USB port activity

Flashing (Green) USB port activity

WLAN Off No WLAN activity

Flashing (Green) WLAN activity

Contacting Technical Support

If there is a problem with your ZoneAlarm router, see http://www.sofaware.com/support.
You can also download the latest version of this guide from the site.

10 Check Point ZoneAlarm User Guide

 What Is a Firewall?

Chapter 2

The ZoneAlarm Firewall

This chapter introduces the ZoneAlarm firewall and its advantages.
This chapter includes the following topics:
What Is a Firewall?.....................................................................................11
Security Requirements................................................................................12
Old Firewall Technologies .........................................................................12
Check Point Stateful Inspection Technology..............................................14

What Is a Firewall?
The most effective way to secure an Internet link is to put a firewall between the local
network and the Internet. A firewall is a system designed to prevent unauthorized access to
or from a secured network. Firewalls act as locked doors between internal and external
networks: data that meets certain requirements is allowed through, while unauthorized data
is not.
To provide robust security, a firewall must track and control the flow of communication
passing through it. To reach control decisions for TCP/IP-based services, (such as whether
to accept, reject, authenticate, encrypt, and/or log communication attempts), a firewall
must obtain, store, retrieve, and manipulate information derived from all communication
layers and other applications.

Chapter 2: The ZoneAlarm Firewall 11

Security Requirements

Security Requirements
In order to make control decisions for new communication attempts, it is not sufficient for
the firewall to examine packets in isolation. Depending upon the communication attempt,
both the communication state (derived from past communications) and the application state
(derived from other applications) may be critical in the control decision. Thus, to ensure
the highest level of security, a firewall must be capable of accessing, analyzing, and
utilizing the following:
• Communication information - Information from all seven layers in the packet
• Communication-derived state - The state derived from previous communications.
For example, the outgoing PORT command of an FTP session could be saved so
that an incoming FTP data connection can be verified against it.
• Application-derived state - The state information derived from other applications.
For example, a previously authenticated user would be allowed access through
the firewall for authorized services only.
• Information manipulation - The ability to perform logical or arithmetic functions
on data in any part of the packet. For example, the ability to encrypt packets.

Old Firewall Technologies

Older firewall technologies, such as packet filtering and application-layer gateways, are
still in use in some environments. It is important to familiarize yourself with these
technologies, so as to better understand the benefits and advantages of the Check Point
Stateful Inspection firewall technology.

Packet Filters
Historically implemented on routers, packet filters filter user-defined content, such as IP
addresses. They examine a packet at the network or transport layer and are application-
independent, which allows them to deliver good performance and scalability.
Packet filters are the least secure type of firewall, as they are not application-aware,
meaning that they cannot understand the context of a given communication. This makes
them relatively easy targets for unauthorized entry to a network. A limitation of this type
of filtering is its inability to provide security for basic protocols.
Packet filters have the following advantages and disadvantages:

12 Check Point ZoneAlarm User Guide

 Old Firewall Technologies

Table 4: Packet Filter Advantages and Disadvantages

Advantages Disadvantages

Application independence Low security

High performance No screening above the network layer

Scalability

Application-Layer Gateways
Application-layer gateways improve security by examining all application layers, bringing
context information into the decision-making process. However, the method they use to do
this disrupts the client/server model, reducing scalability. Ordinarily, a client sends
requests for information or action according to a specific protocol, and the server responds,
all in one connection. With application-layer gateways, each client/server communications
requires two connections: one from a client to a proxy, and one from a proxy to a server. In
addition, each proxy requires a different process (or daemon), making support for new
applications a problem.
Application-layer gateways have the following advantages and disadvantages:

Table 5: Application-Layer Gateway Advantages and Disadvantages

Advantages Disadvantages

Good security Poor performance

Full application-layer awareness Limited application support

Poor scalability (breaks the client/server model)

Chapter 2: The ZoneAlarm Firewall 13

Check Point Stateful Inspection Technology

Check Point Stateful Inspection Technology

Invented by Check Point, Stateful Inspection is the industry standard for network security
solutions. A powerful inspection module examines every packet, ensuring that packets do
not enter a network unless they comply with the network's security policy.
Stateful Inspection technology implements all necessary firewall capabilities between the
data and network layers. Packets are intercepted at the network layer for best performance
(as in packet filters), but the data derived from layers 3-7 is accessed and analyzed for
improved security (compared to layers 4-7 in application-layer gateways). Stateful
Inspection incorporates communication and application-derived state and context
information, which is stored and updated dynamically. This provides cumulative data
against which subsequent communication attempts can be evaluated. Stateful Inspection
also delivers the ability to create virtual-session information for tracking connectionless
protocols, such as UDP-based and RPC applications.
ZoneAlarm routers use Stateful Inspection technology to analyze all packet
communication layers and extract the relevant communication and application state
information. The ZoneAlarm router is installed at the entry point to your network, and
serves as the gateway for the internal network computers. In this ideal location, the
inspection module can inspect all traffic before it reaches the network.

Packet State and Context Information

To track and act on both state and context information for an application is to treat that
traffic statefully. The following are examples of state and context-related information that a
firewall should track and analyze:
• Packet-header information (source and destination address, protocol, source and
destination port, and packet length)
• Connection state information (which ports are being opened for which
connection)
• TCP and IP fragmentation data (including fragments and sequence numbers)
• Packet reassembly, application type, and context verification (to verify that the
packet belongs to the communication session)
• Packet arrival and departure interface on the firewall
• Layer 2 information (such as VLAN ID and MAC address)

14 Check Point ZoneAlarm User Guide

 Check Point Stateful Inspection Technology

• Date and time of packet arrival or departure

The ZoneAlarm firewall examines IP addresses, port numbers, and any other information
required. It understands the internal structures of the IP protocol family and applications,
and is able to extract data from a packet's application content and store it, to provide
context in cases where the application does not provide it. The ZoneAlarm firewall also
stores and updates the state and context information in dynamic tables, providing
cumulative data against which it inspects subsequent communications.

The Stateful Inspection Advantage - Passive FTP

Example
In order to discuss the strength of Stateful Inspection technology in comparison to the
other firewall technologies mentioned, we will examine the Passive FTP protocol and the
ways that firewalls handle Passive FTP traffic pass-through.
FTP connections are unique, since they are established using two sessions or channels: one
for command (AKA control) and one for data. The following table describes the steps of
establishing a Passive FTP connection, where:
• C is the client port used in the command session,
• D is the client port used in the data session, and
• P is the server port used in the data session.

Table 6: Establishment of Passive FTP Connection

Step Channel Description Source TCP Destination TCP

Type Source Destination
Port Port

1 CMD Client initiates a FTP C> FTP server 21

PASV command to client 1023
the FTP server on
port 21

Chapter 2: The ZoneAlarm Firewall 15

Check Point Stateful Inspection Technology

Step Channel Description Source TCP Destination TCP

Type Source Destination
Port Port

2 CMD Server responds FTP 21 FTP client C

with data port server
information P >
1023

3 Data Client initiates data FTP D> FTP server P

connection to client 1023
server on port P

4 Data Server FTP P FTP client D

acknowledges server
data connection

The following diagram demonstrates the establishment of a Passive FTP connection

through a firewall protecting the FTP server.

Figure 3: Establishment of Passive FTP Connection

From the FTP server's perspective, the following connections are established:
• Command connection from the client on a port greater than 1023, to the server
on port 21
• Data connection from the client on a port greater than 1023, to the server on a
port greater than 1023

16 Check Point ZoneAlarm User Guide

 Check Point Stateful Inspection Technology

The fact that both of the channels are established by the client presents a challenge for the
firewall protecting the FTP server: while a firewall can easily be configured to identify
incoming command connections over the default port 21, it must also be able to handle
incoming data connections over a dynamic port that is negotiated randomly as part of the
FTP client-server communication. The following table examines how different firewall
technologies handle this challenge:

Table 7: Firewall Technologies and Passive FTP Connections

Firewall Technology Action

Packet Filter Packet filters can handle outbound FTP connections in either of the
following ways:

• By leaving the entire upper range of ports (greater

than 1023) open. While this allows the file transfer
session to take place over the dynamically allocated port,
it also exposes the internal network.
• By shutting down the entire upper range of ports.
While this secures the internal network, it also blocks
other services.

Thus packet filters' handling of Passive FTP comes at the expense

of either application support or security.

Application-Layer Application-layer gateways use an FTP proxy that acts as a go-

Gateway (Proxy) between for all client-server sessions.

This approach overcomes the limitations of packet filtering by

bringing application-layer awareness to the decision process;
however, it also takes a high toll on performance. In addition, each
service requires its own proxy (an FTP proxy for FTP sessions, an
HTTP proxy for HTTP session, and so on), and since the
application-layer gateway can only support a certain number of
proxies, its usefulness and scalability is limited. Finally, this
approach exposes the operating system to external threats.

Chapter 2: The ZoneAlarm Firewall 17

Check Point Stateful Inspection Technology

Firewall Technology Action

Stateful Inspection A Stateful Inspection firewall examines the FTP application-layer

Firewall data in an FTP session. When the client initiates a command
session, the firewall extracts the port number from the request. The
firewall then records both the client and server's IP addresses and
port numbers in an FTP-data pending request list. When the client
later attempts to initiate a data connection, the firewall compares the
connection request's parameters (ports and IP addresses) to the
information in the FTP-data pending request list, to determine
whether the connection attempt is legitimate.

Since the FTP-data pending request list is dynamic, the firewall can
ensure that only the required FTP ports open. When the session is
closed, the firewall immediately closes the ports, guaranteeing the
FTP server's continued security.

What Other Stateful Inspection Firewalls Cannot Do

The level of security that a stateful firewall provides is determined by the richness of data
tracked, and how thoroughly the data is analyzed. Treating traffic statefully requires
application awareness. Firewalls without application awareness must open a range of ports
for certain applications, which leads to exploitable holes in the firewall and violates
security “best practices”.
TCP packet reassembly on all services and applications is a fundamental requirement for
any Stateful Inspection firewall. Without this capability, fragmented packets of legitimate
connections may be dropped, or those carrying network attacks may be allowed to enter a
network. The implications in either case are potentially severe. When a truly stateful
firewall receives fragmented packets, the packets are reassembled into their original form.
The entire stream of data is analyzed for conformity to protocol definition and for packet-
payload validity.
True Stateful Inspection means tracking the state and context of all communications. This
requires a detailed level of application awareness. The ZoneAlarm router provides true
Stateful Inspection.

18 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

Chapter 3

Installing and Setting Up ZoneAlarm

This chapter describes how to properly set up and install your ZoneAlarm router in your
networking environment.
This chapter includes the following topics:
Before You Install the ZoneAlarm Router .................................................19
Wall Mounting the ZoneAlarm Router.......................................................32
Securing the ZoneAlarm Router against Theft ...........................................34
Router Installation ......................................................................................36
Setting Up the ZoneAlarm Router..............................................................39

Before You Install the ZoneAlarm Router

Prior to connecting and setting up your ZoneAlarm router for operation, you must do the
following:
• Check if TCP/IP Protocol is installed on your computer.
• Check your computer’s TCP/IP settings to make sure it obtains its IP address
automatically.
Refer to the relevant section in this guide in accordance with the operating system that runs
on your computer. The sections below will guide you through the TCP/IP setup and
installation process.

Chapter 3: Installing and Setting Up ZoneAlarm 19

Before You Install the ZoneAlarm Router

Windows Vista
Checking the TCP/IP Installation
1. Click Start > Control Panel.
The Control Panel window appears.

2. Under Network and Internet, click View network status and tasks.

20 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

The Network Sharing Center screen appears.

3. In the Tasks pane, click Manage network connections.

Chapter 3: Installing and Setting Up ZoneAlarm 21

Before You Install the ZoneAlarm Router

The Network Connections screen appears.

4. Double-click the Local Area Connection icon.

The Local Area Connection Status window opens.

5. Click Properties.

22 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

The Local Area Connection Properties window opens.

6. Check if Internet Protocol Version 4 (TCP/IPv4) appears in the list box and if it
is properly configured with the Ethernet card installed on your computer.

TCP/IP Settings
1. In the Local Area Connection Properties window, double-click the Internet
Protocol Version 4 (TCP/IPv4) component, or select it and click Properties.
The Internet Protocol Version 4 (TCP/IPv4) Properties window appears.

2. Click the Obtain an IP address automatically radio button.

Chapter 3: Installing and Setting Up ZoneAlarm 23

Before You Install the ZoneAlarm Router

Note: Normally, it is not recommended to assign a static IP address to your PC but

rather to obtain an IP address automatically. If for some reason you need to assign
a static IP address, select Specify an IP address, type in an IP address in the range of
192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to
save the new settings.

(Note that 192.168.10 is the default value, and it may vary if you changed it in the
Network > My Network page.)

3. Click the Obtain DNS server address automatically radio button.

4. Click OK to save the new settings.
Your computer is now ready to access your ZoneAlarm router.

Windows 2000/XP
Checking the TCP/IP Installation
1. Click Start > Settings > Control Panel.
The Control Panel window appears.

24 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

2. Double-click the Network and Dial-up Connections icon.

The Network and Dial-up Connections window appears.

3. Right-click the icon and select Properties from the pop-up menu that
opens.

Chapter 3: Installing and Setting Up ZoneAlarm 25

Before You Install the ZoneAlarm Router

The Local Area Connection Properties window appears.

4. In the above window, check if TCP/IP appears in the components list and if it is
properly configured with the Ethernet card installed on your computer. If
TCP/IP does not appear in the Components list, you must install it as described
in the next section.

26 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

Installing TCP/IP Protocol

1. In the Local Area Connection Properties window click Install.
The Select Network Component Type window appears.

2. Select Protocol and click Add.

The Select Network Protocol window appears.

3. Choose Internet Protocol (TCP/IP) and click OK.

TCP/IP protocol is installed on your computer.

Chapter 3: Installing and Setting Up ZoneAlarm 27

Before You Install the ZoneAlarm Router

TCP/IP Settings
1. In the Local Area Connection Properties window, double-click the Internet
Protocol (TCP/IP) component, or select it and click Properties.
The Internet Protocol (TCP/IP) Properties window opens.

2. Click the Obtain an IP address automatically radio button.

Note: Normally, it is not recommended to assign a static IP address to your PC but

rather to obtain an IP address automatically. If for some reason you need to assign
a static IP address, select Specify an IP address, type in an IP address in the range of
192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to
save the new settings.

(Note that 192.168.10 is the default value, and it may vary if you changed it in the
Network > My Network page.)

3. Click the Obtain DNS server address automatically radio button.

4. Click OK to save the new settings.
Your computer is now ready to access your ZoneAlarm router.

28 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

Mac OS
Use the following procedure for setting up the TCP/IP Protocol.
1. Choose Apple Menus -> Control Panels -> TCP/IP.
The TCP/IP window appears.

2. Click the Connect via drop-down list, and select Ethernet.

3. Click the Configure drop-down list, and select Using DHCP Server.
4. Close the window and save the setup.

Chapter 3: Installing and Setting Up ZoneAlarm 29

Before You Install the ZoneAlarm Router

Mac OS-X
Use the following procedure for setting up the TCP/IP Protocol.
1. Choose Apple -> System Preferences.
The System Preferences window appears.

2. Click Network.
The Network window appears.

30 Check Point ZoneAlarm User Guide

 Before You Install the ZoneAlarm Router

3. Click Configure.

Chapter 3: Installing and Setting Up ZoneAlarm 31

Wall Mounting the ZoneAlarm Router

TCP/IP configuration fields appear.

4. Click the Configure IPv4 drop-down list, and select Using DHCP.
5. Click Apply Now.

Wall Mounting the ZoneAlarm Router

For your convenience, the ZoneAlarm router includes a wall mounting kit, which consists
of two plastic conical anchors and two cross-head screws.

To mount the ZoneAlarm router on the wall

1. Decide where you want to mount your ZoneAlarm router.
2. Decide on the mounting orientation.
You can mount the router on the wall facing up, down, left, or right.

Note: Mounting the router with the ports facing upwards is not recommended, as dust
might accumulate in unused ports.

32 Check Point ZoneAlarm User Guide

 Wall Mounting the ZoneAlarm Router

3. Mark two drill holes on the wall, in accordance with the following sketch:

4. Drill two 3.5 mm diameter holes, approximately 25 mm deep.

5. Insert two plastic conical anchors into the holes.

Note: The conical anchors you received with your ZoneAlarm router are suitable for
concrete walls. If you want to mount the router on a plaster wall, you must use
anchors that are suitable for plaster walls.

6. Insert the two screws you received with your ZoneAlarm router into the plastic
conical anchors, and turn them until they protrude approximately 5 mm from
the wall.
7. Align the holes on the ZoneAlarm router's underside with the screws on the
wall, then push the router in and down.
Your ZoneAlarm router is wall mounted. You can now connect it to your computer.

Chapter 3: Installing and Setting Up ZoneAlarm 33

Securing the ZoneAlarm Router against Theft

Securing the ZoneAlarm Router against Theft

The ZoneAlarm router features a security slot to the rear of the right panel, which enables
you to secure your router against theft, using an anti-theft security device.

Note: Anti-theft security devices are available at most computer hardware stores.

This procedure explains how to install a looped security cable on your router. A looped
security cable typically includes the parts shown in the diagram below.

Figure 4: Looped Security Cable

34 Check Point ZoneAlarm User Guide

 Securing the ZoneAlarm Router against Theft

While these parts may differ between devices, all looped security cables include a bolt with
knobs, as shown in the diagram below:

Figure 5: Looped Security Cable Bolt

The bolt has two states, Open and Closed, and is used to connect the looped security cable
to the router's security slot.

To install an anti-theft device on the ZoneAlarm router

1. If your anti-theft device has a combination lock, set the desired code, as
described in the documentation that came with your device.
2. Connect the anti-theft device's loop to any sturdy mounting point, as described
in the documentation that came with your device.
3. Slide the anti-theft device's bolt to the Open position.
4. Insert the bolt into the ZoneAlarm router's security slot, then slide the bolt to
the Closed position until the bolts holes are aligned.

Chapter 3: Installing and Setting Up ZoneAlarm 35

Router Installation

5. Thread the anti-theft device's pin through the bolt’s holes, and insert the pin
into the main body of the anti-theft device, as described in the documentation
that came with your device.

Router Installation
Installing the ZoneAlarm Router
To install the ZoneAlarm router
1. Verify that you have the correct cable type.
For information, see Network Requirements on page 7.
2. Connect the LAN cable:

• Connect one end of the Ethernet cable to one of the LAN ports at the back of
the unit.
• Connect the other end to PCs, hubs, or other network devices.
3. Connect the WAN cable:

• Connect one end of the Ethernet cable to the WAN port at the back of the unit.
• Connect the other end of the cable to a cable modem, DSL modem, or office
network.
4. Connect the power supply to the power socket, labeled PWR, at the back of the
ZoneAlarm router.
5. Plug the power supply into the wall electrical outlet.

Warning: The ZoneAlarm router power supply is compatible with either 100, 120 or
230 VAC input power. Verify that the wall outlet voltage is compatible with the
voltage specified on your power supply. Failure to observe this warning may result
in injuries or damage to equipment.

36 Check Point ZoneAlarm User Guide

 Router Installation

Figure 6: Typical Connection Diagram

Chapter 3: Installing and Setting Up ZoneAlarm 37

Router Installation

Cascading Your Router

The ZoneAlarm router protects all computers and network devices that are connected to its
LAN ports. If desired, you can increase the router's port capacity by cascading hubs or
switches.

To cascade the ZoneAlarm router to a hub or switch

1. Connect a standard Ethernet cable to one of the router's LAN ports.
The ZoneAlarm router automatically detects cable types, so you can use either a
straight-through or crossed Ethernet cable.
2. Connect the other end of the cable to an Ethernet hub or switch.
3. Connect additional computers and network devices to the hub or switch as
desired.

Preparing the Router for a Wireless Connection

To prepare the ZoneAlarm router for a wireless connection

1. Connect the antennas that came with your ZoneAlarm router to the ANT1 and
ANT2 antenna connectors in the router's rear panel.
2. Bend the antennas at the hinges, so that they point upwards.

38 Check Point ZoneAlarm User Guide

 Setting Up the ZoneAlarm Router

Connecting the Router to Network Printers

You can connect network printers to your ZoneAlarm Z100G router.

To connect network printers

1. Connect one end of a USB cable to a USB port at the back of the unit.
If needed, you can use the provided USB extension cord.
2. Connect the other end to a printer or a USB 2.0 hub.

Warning: Verify that the USB devices' power requirement does not exceed the
router's USB power supply capabilities. Failure to observe this warning may cause
damage to the router and void the warranty.

For information on setting up network printers, see Setting up Network Printers on page
368.

Setting Up the ZoneAlarm Router

After you have installed the ZoneAlarm router, you must set it up using the steps shown
below.
When setting up your ZoneAlarm router for the first time after installation, these steps
follow each other automatically. After you have logged on and set up your password, the
ZoneAlarm Setup Wizard automatically opens and displays the dialog boxes for
performing the initial configuration of the router. If desired, you can exit the Setup Wizard
and perform each of these steps separately.

Chapter 3: Installing and Setting Up ZoneAlarm 39

Setting Up the ZoneAlarm Router

Logging on to the ZoneAlarm Portal and setting up your password

Initial Login to the ZoneAlarm Portal on page 43

Configuring an Internet connection

Using the Internet Wizard on page 56

Setting the Time on your ZoneAlarm router

Setting the Time on the Router on page 341

Setting up a wireless network

Configuring a Wireless Network on page 113

Installing the Product Key

Upgrading Your Software Product on page 335

Setting up subscription services

Connecting to a Service Center on page 267

You can access the Setup Wizard at any time after initial setup, using the procedure below.

To access the Setup Wizard

1. Click Setup in the main menu, and click the Firmware tab.

40 Check Point ZoneAlarm User Guide

 Setting Up the ZoneAlarm Router

The Firmware page appears.

2. Click ZoneAlarm Setup Wizard.

The ZoneAlarm Setup Wizard opens with the Welcome page displayed.

Chapter 3: Installing and Setting Up ZoneAlarm 41

 Initial Login to the ZoneAlarm Portal

Chapter 4

Getting Started
This chapter contains all the information you need in order to get started using your
ZoneAlarm router.
This chapter includes the following topics:
Initial Login to the ZoneAlarm Portal ........................................................43
Logging on to the ZoneAlarm Portal..........................................................46
Accessing the ZoneAlarm Portal Remotely Using HTTPS........................47
Using the ZoneAlarm Portal.......................................................................49
Logging off.................................................................................................53

Initial Login to the ZoneAlarm Portal

The first time you log on to the ZoneAlarm Portal, you must set up your password.

To log on to the ZoneAlarm Portal for the first time

1. Browse to http://my.firewall.

Chapter 4: Getting Started 43

Initial Login to the ZoneAlarm Portal

The initial login page appears.

2. Type a password both in the Password and the Confirm password fields.

Note: The password must be five to 25 characters (letters or numbers).

Note: You can change your username and password at any time. For further
information, see Changing Your Password on page 311.

3. Click OK.

44 Check Point ZoneAlarm User Guide

 Initial Login to the ZoneAlarm Portal

The ZoneAlarm Setup Wizard opens, with the Welcome page displayed.

4. Configure your Internet connection using one of the following ways:

• Internet Wizard
The Internet Wizard is the first part of the Setup Wizard, and it takes you through
basic Internet connection setup, step by step. For information on using the
Internet Wizard, see Using the Internet Wizard on page 56.
After you have completed the Internet Wizard, the Setup Wizard continues to
guide you through router setup. For more information, see Setting Up the
ZoneAlarm Router on page 39.
• Internet Setup
Internet Setup offers advanced setup options. To use Internet Setup, click Cancel
and refer to Using Internet Setup on page 64.

Chapter 4: Getting Started 45

Logging on to the ZoneAlarm Portal

Logging on to the ZoneAlarm Portal

Note: By default, HTTP and HTTPS access to the ZoneAlarm Portal is not allowed
from the WLAN, unless you do one of the following:

• Configure a specific firewall rule to allow access from the WLAN. See
Using Rules on page 172.
Or
• Enable HTTPS access from the Internet. See Configuring HTTPS on
page 338.

To log on to the ZoneAlarm Portal

1. Do one of the following:

• Browse to http://my.firewall.
Or
• To log on through HTTPS (locally or remotely), follow the procedure
Accessing the ZoneAlarm Portal Remotely on page 47.
The login page appears.

46 Check Point ZoneAlarm User Guide

 Accessing the ZoneAlarm Portal Remotely Using HTTPS

2. Type your username and password.

3. Click OK.
The Welcome page appears.

Accessing the ZoneAlarm Portal Remotely Using

HTTPS
You can access the ZoneAlarm Portal remotely (from the Internet) through HTTPS.
HTTPS is a protocol for accessing a secure Web server. It is used to transfer confidential
user information. If desired, you can also use HTTPS to access the ZoneAlarm Portal from
your internal network.

Note: In order to access the ZoneAlarm Portal remotely using HTTPS, you must first
do both of the following:

• Configure your password, using HTTP. See Initial Login to the

ZoneAlarm Portal on page 43.
• Configure HTTPS Remote Access. See Configuring HTTPS on page
338.

Chapter 4: Getting Started 47

Accessing the ZoneAlarm Portal Remotely Using HTTPS

Note: Your browser must support 128-bit cipher strength. To check your browser's
cipher strength, open Internet Explorer and click Help > About Internet Explorer.

To access the ZoneAlarm Portal from your internal network

• Browse to https://my.firewall.
(Note that the URL starts with “https”, not “http”.)
The ZoneAlarm Portal appears.

To access the ZoneAlarm Portal from the Internet

• Browse to https://<firewall_IP_address>:981.
(Note that the URL starts with “https”, not “http”.)
The following things happen in the order below:
If this is your first attempt to access the ZoneAlarm Portal through HTTPS, the
certificate in the ZoneAlarm router is not yet known to the browser, so the Security
Alert dialog box appears.
To avoid seeing this dialog box again, install the certificate of the destination
ZoneAlarm router. If you are using Internet Explorer 6, do the following:
a. Click View Certificate.
The Certificate dialog box appears, with the General tab displayed.
b. Click Install Certificate.
The Certificate Import Wizard opens.
c. Click Next.
d. Click Next.
e. Click Finish.
f. Click Yes.
g. Click OK.
The Security Alert dialog box reappears.
h. Click Yes.

48 Check Point ZoneAlarm User Guide

 Using the ZoneAlarm Portal

The ZoneAlarm Portal appears.

Using the ZoneAlarm Portal

The ZoneAlarm Portal is a Web-based management interface, which enables you to
manage and configure the ZoneAlarm router operation and options.
The ZoneAlarm Portal consists of three major elements.

Table 8: ZoneAlarm Portal Elements

Element Description

Main menu Used for navigating between the various topics (such as Reports, Security,
and Setup).

Main frame Displays information and controls related to the selected topic. The main
frame may also contain tabs that allow you to view different pages related to
the selected topic.

Status bar Shows your Internet connection and managed services status.

Chapter 4: Getting Started 49

Using the ZoneAlarm Portal

Figure 7: ZoneAlarm Portal

Main Menu
The main menu includes the following submenus.

Table 9: Main Menu Submenus

This Does this…

submenu…

Welcome Displays general welcome information.

Reports Provides reporting capabilities in terms of event logging, traffic

monitoring, active computers, and established connections.

Security Provides controls and options for setting the security of any computer in
the network.

50 Check Point ZoneAlarm User Guide

 Using the ZoneAlarm Portal

This Does this…

submenu…

Antivirus Allows you to configure VStream Antivirus settings.

Services Allows you to control your subscription to subscription services.

Network Allows you to manage and configure your network settings and Internet
connection.

Setup Provides a set of tools for managing your ZoneAlarm router. Allows you
to upgrade your license and firmware and to configure HTTPS access to
your ZoneAlarm router.

Users Allows you to manage ZoneAlarm router users.

VPN Allows you to configure VPN settings.

Help Provides context-sensitive help.

Logout Allows you to log off of the ZoneAlarm Portal.

Main Frame
The main frame displays the relevant data and controls pertaining to the menu and tab you
select.

Chapter 4: Getting Started 51

Using the ZoneAlarm Portal

Status Bar
The status bar is located at the bottom of each page. It displays the fields below, as well as
the date and time.

Table 10: Status Bar Fields

This field… Displays this…

Internet Your Internet connection status.

The connection status may be one of the following:

• Connected. The ZoneAlarm router is connected to the Internet.

• Not Connected. The Internet connection is down.
• Establishing Connection. The ZoneAlarm router is connecting to the
Internet.
• Contacting Gateway. The ZoneAlarm router is trying to contact the
Internet default gateway.
• Disabled. The Internet connection has been manually disabled.

Service Displays your subscription services status.

Center
Your Service Center may offer various subscription services. These include
the firewall service and optional services such as Web Filtering and Email
Antivirus.

Your subscription services status may be one of the following:

• Not Subscribed. You are not subscribed to security services.

• Connection Failed. The ZoneAlarm router failed to connect to the
Service Center.
• Connecting. The ZoneAlarm router is connecting to the Service
Center.
• Connected. You are connected to the Service Center, and security
services are active.

52 Check Point ZoneAlarm User Guide

 Logging off

Logging off
Logging off terminates your administration session. Any subsequent attempt to connect to
the ZoneAlarm Portal will require re-entering of the administration password.

To log off of the ZoneAlarm Portal

• Do one of the following:

• If you are connected through HTTP, click Logout in the main menu.
The Login page appears.
• If you are connected through HTTPS, the Logout option does not appear in
the main menu. Close the browser window.

Chapter 4: Getting Started 53

 Overview

Chapter 5

Configuring the Internet Connection

This chapter describes how to configure and work with a ZoneAlarm Internet connection.
This chapter includes the following topics:
Overview ....................................................................................................55
Using the Internet Wizard ..........................................................................56
Using Internet Setup ...................................................................................64
Viewing Internet Connection Information..................................................78
Enabling/Disabling the Internet Connection...............................................80
Using Quick Internet Connection/Disconnection .......................................80

Overview
In order to access the Internet through your ZoneAlarm router, you must configure an
Ethernet-based connection on the WAN port. The Ethernet-based connection can be
connected to another network by means of a switch, a router, a bridge, or an Ethernet-
enabled broadband modem.
You can configure your Internet connection using any of the following setup tools:
• Setup Wizard. Guides you through the ZoneAlarm router setup step by step. The
first part of the Setup Wizard is the Internet Wizard. For further information on
the Setup Wizard, see Setting Up the ZoneAlarm Router on page 39.
• Internet Wizard. Guides you through the Internet connection configuration
process step by step. For further information, see Using the Internet Wizard on
page 56.
• Internet Setup. Offers advanced setup options. For further information, see Using
Internet Setup on page 64.

Chapter 5: Configuring the Internet Connection 55

Using the Internet Wizard

Using the Internet Wizard

The Internet Wizard allows you to configure your ZoneAlarm router for Internet
connection quickly and easily through its user-friendly interface.

Note: The first time you log on to the ZoneAlarm Portal, the Internet Wizard starts
automatically as part of the Setup Wizard. In this case, you should skip to step 3 in
the following procedure.

To configure the Internet connection using the Internet Wizard

1. Click Network in the main menu, and click the Internet tab.
The Internet page appears.
2. Click Internet Wizard.
The Internet Wizard opens with the Welcome page displayed.

3. Click Next.

56 Check Point ZoneAlarm User Guide

 Using the Internet Wizard

The Internet Connection Method dialog box appears.

4. Select the Internet connection method you want to use for connecting to the
Internet.
If you are uncertain regarding which connection method to use contact your xDSL
provider.

Note: If you selected PPTP or PPPoE, do not use your dial-up software to connect to
the Internet.

5. Click Next.
If you chose PPPoE, continue at Using a PPPoE Connection on page 58.
If you chose PPTP, continue at Using a PPTP Connection on page 60.
If you chose Cable Modem, continue at Using a Cable Modem Connection on page
61.
If you chose Static IP, continue at Using a Static IP Connection on page 62.
If you chose DHCP, continue at Using a DHCP Connection on page 63.

Chapter 5: Configuring the Internet Connection 57

Using the Internet Wizard

Using a PPPoE Connection

If you selected the PPPoE (PPP over Ethernet) connection method, the PPP Configuration
dialog box appears.

1. Complete the fields using the information in the following table.

2. Click Next.
The Confirmation screen appears.

3. Click Next.

58 Check Point ZoneAlarm User Guide

 Using the Internet Wizard

The system attempts to connect to the Internet via the specified connection.
The Connecting… screen appears.
At the end of the connection process the Connected screen appears.

4. Click Finish.

Table 11: PPPoE Connection Fields

In this field… Do this…

Username Type your user name.

Password Type your password.

Confirm password Type your password again.

Service Type your service name.

This field can be left blank.

Chapter 5: Configuring the Internet Connection 59

Using the Internet Wizard

Using a PPTP Connection

If you selected the PPTP connection method, the PPP Configuration dialog box appears.

1. Complete the fields using the information in the following table.

2. Click Next.
The Confirmation screen appears.
3. Click Next.
The system attempts to connect to the Internet via the specified connection.
The Connecting… screen appears.
At the end of the connection process the Connected screen appears.
4. Click Finish.

60 Check Point ZoneAlarm User Guide

 Using the Internet Wizard

Table 12: PPTP Connection Fields

In this field… Do this…

Username Type your user name.

Password Type your password.

Confirm password Type your password again.

Service Type your service name.

Server IP Type the IP address of the PPTP modem.

Internal IP Type the local IP address required for accessing the PPTP modem.

Subnet Mask Select the subnet mask of the PPTP modem.

Using a Cable Modem Connection

No further settings are required for a cable modem connection. The Confirmation screen
appears.
1. Click Next.
The system attempts to connect to the Internet via the specified connection.
The Connecting… screen appears.
At the end of the connection process the Connected screen appears.
2. Click Finish.

Chapter 5: Configuring the Internet Connection 61

Using the Internet Wizard

Using a Static IP Connection

If you selected the Static IP connection method, the Static IP Configuration dialog box
appears.

1. Complete the fields using the information in the following table.

2. Click Next.
The Confirmation screen appears.
3. Click Next.
The system attempts to connect to the Internet via the specified connection.
The Connecting… screen appears.
At the end of the connection process the Connected screen appears.
4. Click Finish.

62 Check Point ZoneAlarm User Guide

 Using the Internet Wizard

Table 13: PPPoE Connection Fields

In this field… Do this…

IP Address Type the static IP address of your ZoneAlarm router.

Subnet Mask Select the subnet mask that applies to the static IP address of your
ZoneAlarm router.

Default Gateway Type the IP address of your ISP’s default gateway.

Primary DNS Server Type the Primary DNS server IP address.

Secondary DNS Server Type the Secondary DNS server IP address.

This field is optional.

WINS Server Type the WINS server IP address.

This field is optional.

Using a DHCP Connection

No further settings are required for a DHCP (Dynamic IP) connection. The Confirmation
screen appears.
1. Click Next.
The system attempts to connect to the Internet via the specified connection.
The Connecting… screen appears.
At the end of the connection process the Connected screen appears.
2. Click Finish.

Chapter 5: Configuring the Internet Connection 63

Using Internet Setup

Using Internet Setup

Internet Setup allows you to manually configure your Internet connection.

To configure the Internet connection using Internet Setup

1. Click Network in the main menu, and click the Internet tab.
The Internet page appears.

2. Next to the desired Internet connection, click Edit.

64 Check Point ZoneAlarm User Guide

 Using Internet Setup

The Internet Setup page appears.

3. Do one of the following:

• To configure an Ethernet-based connection, continue at Configuring an

Ethernet-Based Connection on page 66.
• To configure no connection, continue at Using No Connection on page 74.

Chapter 5: Configuring the Internet Connection 65

Using Internet Setup

Configuring an Ethernet-Based Connection

1. In the Port drop-down list, do one of the following:

• To configure an Ethernet-based connection through the WAN port, select

WAN.
• To configure an Ethernet-based connection through the DMZ/WAN2 port,
select WAN2.
2. In the Connection Type drop-down list, select the Internet connection type you
intend to use.
The display changes according to the connection type you selected.
If you chose LAN, continue at Using a LAN Connection on page 66.
If you chose Cable Modem, continue at Using a Cable Modem Connection on page
68.
If you chose PPPoE, continue at Using a PPPoE Connection on page 69.
If you chose PPTP, continue at Using a PPTP Connection on page 71.
If you chose Telstra, continue at Using a Telstra (BPA) Connection on page 73.

Using a LAN Connection

1. Complete the fields using the relevant information in Internet Setup Fields on
page 75.

66 Check Point ZoneAlarm User Guide

 Using Internet Setup

New fields appear, depending on the check boxes you selected.

2. Click Apply.
The ZoneAlarm router attempts to connect to the Internet, and the Status Bar displays
the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.

Chapter 5: Configuring the Internet Connection 67

Using Internet Setup

Using a Cable Modem Connection

1. Complete the fields using the relevant information in Internet Setup Fields on
page 75.
New fields appear, depending on the check boxes you selected.

2. Click Apply.
The ZoneAlarm router attempts to connect to the Internet, and the Status Bar displays
the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.

68 Check Point ZoneAlarm User Guide

 Using Internet Setup

Using a PPPoE Connection

1. Complete the fields using the relevant information in Internet Setup Fields on
page 75.

Chapter 5: Configuring the Internet Connection 69

Using Internet Setup

New fields appear, depending on the check boxes you selected.

2. Click Apply.
The ZoneAlarm router attempts to connect to the Internet, and the Status Bar displays
the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.

70 Check Point ZoneAlarm User Guide

 Using Internet Setup

Using a PPTP Connection

1. Complete the fields using the relevant information in Internet Setup Fields on
page 75.

Chapter 5: Configuring the Internet Connection 71

Using Internet Setup

New fields appear, depending on the check boxes you selected.

2. Click Apply.
The ZoneAlarm router attempts to connect to the Internet, and the Status Bar displays
the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.

72 Check Point ZoneAlarm User Guide

 Using Internet Setup

Using a Telstra (BPA) Connection

Use this Internet connection type only if you are subscribed to Telstra® BigPond™
Internet. Telstra BigPond is a trademark of Telstra Corporation Limited.

1. Complete the fields using the relevant information in Internet Setup Fields on
page 75.

Chapter 5: Configuring the Internet Connection 73

Using Internet Setup

New fields appear, depending on the check boxes you selected.

2. Click Apply.
The ZoneAlarm router attempts to connect to the Internet, and the Status Bar displays
the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.

Configuring No Connection
1. In the Port drop-down list, select None.
The fields disappear.

2. Click Apply.

74 Check Point ZoneAlarm User Guide

 Using Internet Setup

Table 14: Internet Setup Fields

In this field… Do this…

PPP Settings

Username Type your user name.

Password Type your password.

Confirm password Type your password.

Service Type your service name.

If your ISP has not provided you with a service name, leave this field
empty.

Server IP If you selected PPTP, type the IP address of the PPTP server as given
by your ISP.

If you selected Telstra (BPA), type the IP address of the Telstra

authentication server as given by Telstra.

Obtain IP address Clear this option if you do not want the ZoneAlarm router to obtain an IP
automatically address automatically using DHCP.
(using DHCP)

IP Address Type the static IP address of your ZoneAlarm router.

Subnet Mask Select the subnet mask that applies to the static IP address of your
ZoneAlarm router.

Default Gateway Type the IP address of your ISP’s default gateway.

Connect on Select this option if you do not want the router to be constantly connected
demand to the Internet. The router will establish a connection only under certain
conditions.

Chapter 5: Configuring the Internet Connection 75

Using Internet Setup

In this field… Do this…

On outgoing Select this option to specify that the router should only establish a
activity connection if there is outgoing activity (that is, packets need to be
transmitted to the Internet). If the connection times out, the router will
disconnect.

Idle timeout Type the amount of time (in minutes) that the connection can remain idle.
Once this period of time has elapsed, the router will disconnect.

The default value is 1.

Delay before Type the amount of time (in seconds) that the router should wait to re-
connecting connect to the Internet, if the connection goes down.

If you have an unstable Internet connection that tends to go down and

then return almost immediately, this setting allows you to avoid
unnecessary and costly dialing during outage periods, by deferring re-
connection for a few seconds.

The default value is 0.

Name Servers

Obtain Domain Clear this option if you want the ZoneAlarm router to obtain an IP
Name Servers address automatically using DHCP, but not to automatically configure
automatically DNS servers.

Obtain WINS Clear this option if you want the ZoneAlarm router to obtain an IP
Server address automatically using DHCP, but not to automatically configure the
automatically WINS server.

Primary DNS Type the Primary DNS server IP address.

Server

76 Check Point ZoneAlarm User Guide

 Using Internet Setup

In this field… Do this…

Secondary DNS Type the Secondary DNS server IP address.

Server

WINS Server Type the WINS server IP address.

Advanced

External IP If you selected PPTP, type the IP address of the PPTP client as given by
your ISP.

If you selected PPPoE, this field is optional, and you do not have to fill it
in unless your ISP has instructed you to do so.

MTU This field allows you to control the maximum transmission unit size.

As a general recommendation you should leave this field empty. If

however you wish to modify the default MTU, it is recommended that you
consult with your ISP first and use MTU values between 1300 and 1500.

Host Name If your ISP requires a specific hostname for authentication, type it in this
field.

The ISP will supply you with the proper hostname, if needed. Most ISPs
do not require a specific hostname.

MAC Cloning A MAC address is a 12-digit identifier assigned to every network device. If
your ISP restricts connections to specific, recognized MAC addresses, you
must select this option to clone a MAC address.

Hardware MAC This field displays the ZoneAlarm router's MAC address.
Address
This field is read-only.

Chapter 5: Configuring the Internet Connection 77

Viewing Internet Connection Information

In this field… Do this…

Cloned MAC Do one of the following:

Address
• Click This Computer to automatically "clone" the MAC address of
your computer to the ZoneAlarm router.
• If the ISP requires authentication using the MAC address of a
different computer, type the MAC address in this field.

Viewing Internet Connection Information

You can view information on your Internet connection(s) in terms of status, duration, and
activity.

To view Internet connection information

1. Click Network in the main menu, and click the Internet tab.
The Internet page appears.

For an explanation of the fields on this page, see the following table.
2. To view activity information for a connection, mouse-over the information
icon next to the desired connection.

78 Check Point ZoneAlarm User Guide

 Viewing Internet Connection Information

A tooltip displays the number of bytes sent and received bytes through the connection.
3. To refresh the information on this page, click Refresh.

Table 15: Internet Page Fields

Field Description

Status Indicates the connection’s status.

Duration Indicates the connection duration, if active. The duration is given in the
format hh:mm:ss, where:

hh=hours

mm=minutes

ss=seconds

IP Address Your IP address.

Enabled Indicates whether or not the connection is enabled.

For further information, see Enabling/Disabling the Internet Connection

on page 80

Chapter 5: Configuring the Internet Connection 79

Enabling/Disabling the Internet Connection

Enabling/Disabling the Internet Connection

You can temporarily disable an Internet connection. This is useful if, for example, you are
going on vacation and do not want to leave your computer connected to the Internet.
The Internet connection’s Enabled/Disabled status is persistent through ZoneAlarm router
reboots.

To enable/disable an Internet connection

1. Click Network in the main menu, and click the Internet tab.
The Internet page appears.
2. Next to the Internet connection, do one of the following:

• To enable the connection, click .

The button changes to and the connection is enabled.

• To disable the connection, click .

The button changes to and the connection is disabled.

Using Quick Internet Connection/Disconnection

By clicking the Connect or Disconnect button (depending on the connection status) on the
Internet page, you can establish a quick Internet connection using the currently-selected
connection type. In the same manner, you can terminate the active connection.
The Internet connection retains its Connected/Not Connected status until the ZoneAlarm
router is rebooted. The ZoneAlarm router then connects to the Internet if the connection is
enabled. For information on enabling an Internet connection, see Enabling/Disabling the
Internet Connection on page 80.

80 Check Point ZoneAlarm User Guide

 Configuring Network Settings

Chapter 6

Managing Your Network

This chapter describes how to manage and configure your network connection and settings.
This chapter includes the following topics:
Configuring Network Settings....................................................................81
Using Network Objects ..............................................................................95
Configuring Network Service Objects......................................................104
Managing Ports.........................................................................................108

Configuring Network Settings

Note: If you accidentally change the network settings to incorrect values and are
unable to connect to the my.firewall Web portal, you can reset the ZoneAlarm router
to its default settings (see Resetting the ZoneAlarm router to Defaults on page
361).

Configuring the LAN Network

To configure the LAN network

1. Click Network in the main menu, and click the My Network tab.

Chapter 6: Managing Your Network 81

Configuring Network Settings

The My Network page appears.

2. Click Edit in the LAN network’s row.

The Edit Network Settings page for the LAN network appears.

3. In the Mode drop-down list, select Enabled.

82 Check Point ZoneAlarm User Guide

 Configuring Network Settings

The fields are enabled.

4. If desired, change your ZoneAlarm router’s internal IP address.
See Changing IP Addresses on page 83.
5. If desired, enable or disable Hide NAT.
See Enabling/Disabling Hide NAT on page 85.
6. If desired, configure a DHCP server.
See Configuring a DHCP Server on page 86.
7. Click Apply.
A warning message appears.
8. Click OK.
A success message appears.

Changing IP Addresses
If desired, you can change your ZoneAlarm router’s internal IP address, or the entire range
of IP addresses in your internal network.

To change IP addresses
1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.
3. To change the ZoneAlarm router’s internal IP address, enter the new IP
address in the IP Address field.
4. To change the internal network range, enter a new value in the Subnet Mask
field.

Chapter 6: Managing Your Network 83

Configuring Network Settings

Note: The internal network range is defined both by the ZoneAlarm router’s internal
IP address and by the subnet mask.

For example, if the ZoneAlarm router’s internal IP address is 192.168.100.7, and

you set the subnet mask to 255.255.255.0, the network’s IP address range will be
192.168.100.1 – 192.168.100.254.

5. Click Apply.
A warning message appears.
6. Click OK.

• The ZoneAlarm router's internal IP address and/or the internal network range
are changed.
• A success message appears.
7. Do one of the following:

• If your computer is configured to obtain its IP address automatically

(using DHCP), and the ZoneAlarm DHCP server is enabled, restart your
computer.
Your computer obtains an IP address in the new range.
• Otherwise, manually reconfigure your computer to use the new
address range using the TCP/IP settings. For information on configuring
TCP/IP, see TCP/IP Settings on page 28.

84 Check Point ZoneAlarm User Guide

 Configuring Network Settings

Enabling/Disabling Hide NAT

Hide Network Address Translation (Hide NAT) enables you to share a single public
Internet IP address among several computers, by “hiding” the private IP addresses of the
internal computers behind the ZoneAlarm router’s single Internet IP address.

Note: If Hide NAT is disabled, you must obtain a range of Internet IP addresses
from your ISP. Hide NAT is enabled by default.

Note: Static NAT and Hide NAT can be used together.

To enable/disable Hide NAT

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.
3. From the Hide NAT list, select Enabled or Disabled.
4. Click Apply.
A warning message appears.
5. Click OK.

• If you chose to disable Hide NAT, it is disabled.

• If you chose to enable Hide NAT, it is enabled.

Chapter 6: Managing Your Network 85

Configuring Network Settings

Configuring a DHCP Server

By default, the ZoneAlarm router operates as a DHCP (Dynamic Host Configuration
Protocol) server. This allows the ZoneAlarm router to automatically configure all the
devices on your network with their network configuration details.

Note: The DHCP server only serves computers that are configured to obtain an IP
address automatically. If a computer is not configured to obtain an IP address
automatically, it is recommended to assign it an IP address outside of the DHCP
address range. However, if you do assign the computer an IP address within the
DHCP address range, the DHCP server will detect this and will not assign this IP
address to another computer.

If you already have a DHCP server in your internal network, and you want to use it instead
of the ZoneAlarm DHCP server, you must disable the ZoneAlarm DHCP server, since you
cannot have two DHCP servers or relays on the same network segment.
If you want to use a DHCP server on the Internet or via a VPN, instead of the ZoneAlarm
DHCP server, you can configure DHCP relay. When in DHCP relay mode, the ZoneAlarm
router relays information from the desired DHCP server to the devices on your network.

Note: You can perform DHCP reservation using network objects. For information,
see Using Network Objects on page 95.

Enabling/Disabling the ZoneAlarm DHCP Server

You can enable and disable the ZoneAlarm DHCP Server for internal networks.

To enable/disable the ZoneAlarm DHCP server

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.
3. From the DHCP Server list, select Enabled or Disabled.
4. Click Apply.

86 Check Point ZoneAlarm User Guide

 Configuring Network Settings

A warning message appears.

5. Click OK.
A success message appears
6. If your computer is configured to obtain its IP address automatically (using
DHCP), and either the ZoneAlarm DHCP server or another DHCP server is
enabled, restart your computer.
If you enabled the DHCP server, your computer obtains an IP address in the DHCP
address range.

Configuring the DHCP Address Range

By default, the ZoneAlarm DHCP server automatically sets the DHCP address range. The
DHCP address range is the range of IP addresses that the DHCP server can assign to
network devices. IP addresses outside of the DHCP address range are reserved for
statically addressed computers.
If desired, you can set the ZoneAlarm DHCP range manually.

To configure the DHCP address range

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.

Chapter 6: Managing Your Network 87

Configuring Network Settings

3. Do one of the following:

• To allow the DHCP server to set the IP address range, select the Automatic
DHCP range check box.
• To set the DHCP range manually:
1) Clear the Automatic DHCP range check box.
The DHCP IP range fields appear.

2) In the DHCP IP range fields, type the desired DHCP range.

4. Click Apply.
A warning message appears.
5. Click OK.
A success message appears
6. If your computer is configured to obtain its IP address automatically (using
DHCP), and either the ZoneAlarm DHCP server or another DHCP server is
enabled, restart your computer.
Your computer obtains an IP address in the new DHCP address range.

88 Check Point ZoneAlarm User Guide

 Configuring Network Settings

Configuring DHCP Relay

You can configure DHCP relay for internal networks.

Note: DHCP relay will not work if the router is located behind a NAT device.

To configure DHCP relay

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.
3. In the DHCP Server list, select Relay.
The Automatic DHCP range check box is disabled, and new fields appear.

4. In the Primary DHCP Server IP field, type the IP address of the primary DHCP
server.

Chapter 6: Managing Your Network 89

Configuring Network Settings

5. In the Secondary DHCP Server IP field, type the IP address of the DHCP server
to use if the primary DHCP server fails.
6. Click Apply.
A warning message appears.
7. Click OK.
A success message appears
8. If your computer is configured to obtain its IP address automatically (using
DHCP), and either the ZoneAlarm DHCP server or another DHCP server is
enabled, restart your computer.
Your computer obtains an IP address in the DHCP address range.

Configuring DHCP Server Options

If desired, you can configure the following custom DHCP options for an internal network:
• Domain suffix
• DNS servers
• WINS servers
• Default gateway
• NTP servers
• VoIP call managers
• TFTP server and boot filename
• Avaya, Nortel, and Thomson IP phone configuration strings

To configure DHCP options

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. In the desired network's row, click Edit.
The Edit Network Settings page appears.
3. In the DHCP area, click Options.

90 Check Point ZoneAlarm User Guide

 Configuring Network Settings

The DHCP Server Options page appears.

4. Complete the fields using the relevant information in the following table.

Chapter 6: Managing Your Network 91

Configuring Network Settings

New fields appear, depending on the check boxes you selected.

5. Click Apply.
6. If your computer is configured to obtain its IP address automatically (using
DHCP), restart your computer.
Your computer obtains an IP address in the DHCP address range.

92 Check Point ZoneAlarm User Guide

 Configuring Network Settings

Table 16: DHCP Server Options Fields

In this field… Do this…

Domain Name Type a default domain suffix that should be passed to DHCP clients.

The DHCP client will automatically append the domain suffix for the
resolving of non-fully qualified names. For example, if the domain suffix
is set to "mydomain.com", and the client tries to resolve the name
“mail”, the suffix will be automatically appended to the name, resulting
in “mail.mydomain.com”.

Name Servers

Automatically assign Clear this option if you do not want the gateway to act as a DNS relay
DNS server server and pass its own IP address to DHCP clients.
(recommended)
Normally, it is recommended to leave this option selected.

The DNS Server 1 and DNS Server 2 fields appear.

DNS Server 1, 2 Type the IP addresses of the Primary and Secondary DNS servers to
pass to DHCP clients instead of the gateway.

Automatically assign Clear this option if you do not want DHCP clients to be assigned the
WINS server same WINS servers as specified by the Internet connection
configuration (in the Internet Setup page).

The WINS Server 1 and WINS Server 2 fields appear.

WINS Server 1, 2 Type the IP addresses of the Primary and Secondary WINS servers to
use instead of the gateway.

Chapter 6: Managing Your Network 93

Configuring Network Settings

In this field… Do this…

Automatically assign Clear this option if you do not want the DHCP server to pass the
default gateway current gateway IP address to DHCP clients as the default gateway's
IP address.

Normally, it is recommended to leave this option selected.

The Default Gateway field is enabled.

Default Gateway Type the IP address to pass to DHCP clients as the default gateway,
instead of the current gateway IP address.

Other Services

Time Server 1, 2 To use Network Time Protocol (NTP) servers to synchronize the time
on the DHCP clients, type the IP address of the Primary and
Secondary NTP servers.

Call Manager 1, 2 To assign Voice over Internet Protocol (VoIP) call managers to the IP
phones, type the IP address of the Primary and Secondary VoIP
servers.

TFTP Server Trivial File Transfer Protocol (TFTP) enables booting diskless
computers over the network.

To assign a TFTP server to the DHCP clients, type the IP address of

the TFTP server.

TFTP Boot File Type the boot file to use for booting DHCP clients via TFTP.

X-Windows Display To assign X-Windows terminals the appropriate X-Windows Display

Manager Manager when booting via DHCP, type the XDM server's IP address.

Avaya IP Phone To enable Avaya IP phones to receive their configuration, type the
phone's configuration string.

94 Check Point ZoneAlarm User Guide

 Using Network Objects

In this field… Do this…

Nortel IP Phone To enable Nortel IP phones to receive their configuration, type the
phone's configuration string.

Thomson IP Phone To enable Thomson IP phones to receive their configuration, type the
phone's configuration string.

Using Network Objects

You can add individual computers or networks as network objects. This enables you to
configure various settings for the computer or network represented by the network object.
You can configure the following settings for a network object:
• Static NAT (or One-to-One NAT)
Static NAT allows the mapping of Internet IP addresses or address ranges to hosts
inside the internal network. This is useful if you want a computer in your private
network to have its own Internet IP address. For example, if you have both a mail
server and a Web server in your network, you can map each one to a separate Internet
IP address.
Static NAT rules do not imply any security rules. To allow incoming traffic to a host
for which you defined Static NAT, you must create an Allow rule. When specifying
firewall rules for such hosts, use the host’s internal IP address, and not the Internet IP
address to which the internal IP address is mapped. For further information, see Using
Rules on page 172.

Note: Static NAT and Hide NAT can be used together.

Note: The ZoneAlarm router supports Proxy ARP (Address Resolution Protocol).
When an external source attempts to communicate with such a computer, the
ZoneAlarm router automatically replies to ARP queries with its own MAC address,
thereby enabling communication. As a result, the Static NAT Internet IP addresses
appear to external sources to be real computers connected to the WAN interface.

Chapter 6: Managing Your Network 95

Using Network Objects

• Assign the network object's IP address to a MAC address

Normally, the ZoneAlarm DHCP server consistently assigns the same IP address to a
specific computer. However, if the ZoneAlarm DHCP server runs out of IP addresses
and the computer is down, then the DHCP server may reassign the IP address to a
different computer.
If you want to guarantee that a particular computer's IP address remains constant, you
can reserve the IP address for use by the computer's MAC address only. This is called
DHCP reservation, and it is useful if you are hosting a public Internet server on your
network.
• Web Filtering enforcement
You can specify whether or not to enforce the Web Filtering service and Web rules for
the network object. Network objects that are excluded from such enforcement will be
able to access the Internet without restriction. For information on Web Filtering, see
Web Filtering on page 276. For information on Web rules, see Using Web Rules on
page 187.

96 Check Point ZoneAlarm User Guide

 Using Network Objects

Adding and Editing Network Objects

You can add or edit network objects via:
• The Network Objects page
This page enables you to add both individual computers and networks.
• The My Computers page
This page enables you to add only individual computers as network objects. The
computer's details are filled in automatically in the wizard.

To add or edit a network object via the Network Objects page

1. Click Network in the main menu, and click the Network Objects tab.
The Network Objects page appears with a list of network objects.

2. Do one of the following:

• To add a network object, click New.

• To edit an existing network object, click Edit next to the desired computer in
the list.

Chapter 6: Managing Your Network 97

Using Network Objects

The ZoneAlarm Network Object Wizard opens, with the Step 1: Network Object Type
dialog box displayed.

3. Do one of the following:

• To specify that the network object should represent a single computer or

device, click Single Computer.
• To specify that the network object should represent a network, click Network.
4. Click Next.

98 Check Point ZoneAlarm User Guide

 Using Network Objects

The Step 2: Computer Details dialog box appears. If you chose Single Computer, the
dialog box includes the Reserve a fixed IP address for this computer option.

If you chose Network, the dialog box does not include this option.

5. Complete the fields using the information in the tables below.

6. Click Next.

Chapter 6: Managing Your Network 99

Using Network Objects

The Step 3: Save dialog box appears.

7. Type a name for the network object in the field.

8. Click Finish.

To add or edit a network object via the My Computers page

1. Click Reports in the main menu, and click the My Computers tab.

100 Check Point ZoneAlarm User Guide

 Using Network Objects

The My Computers page appears.

If a computer has not yet been added as a network object, the Add button appears next
to it. If a computer has already been added as a network object, the Edit button appears
next to it.
2. Do one of the following:

• To add a network object, click Add next to the desired computer.

• To edit a network object, click Edit next to the desired computer.
The ZoneAlarm Network Object Wizard opens, with the Step 1: Network Object Type
dialog box displayed.
3. Do one of the following:

• To specify that the network object should represent a single computer or

device, click Single Computer.
• To specify that the network object should represent a network, click Network.

Chapter 6: Managing Your Network 101

Using Network Objects

4. Click Next.
The Step 2: Computer Details dialog box appears.
The computer's IP address and MAC address are automatically filled in.
5. Complete the fields using the information in the tables below.
6. Click Next.
The Step 3: Save dialog box appears with the network object's name. If you are adding
a new network object, this name is the computer's name.
7. To change the network object name, type the desired name in the field.
8. Click Finish.
The new object appears in the Network Objects page.

Table 17: Network Object Fields for a Single Computer

In this field… Do this…

IP Address Type the IP address of the local computer, or click This Computer to
specify your computer.

Reserve a fixed IP Select this option to assign the network object's IP address to a MAC
address for this address, and to allow the network object to connect to the WLAN
computer when MAC Filtering is used. For information about MAC Filtering, see
Configuring a Wireless Network on page 113.

MAC Address Type the MAC address you want to assign to the network object's IP
address, or click This Computer to specify your computer's MAC
address.

Perform Static NAT Select this option to map the local computer's IP address to an
(Network Address Internet IP address.
Translation)
You must then fill in the External IP field.

102 Check Point ZoneAlarm User Guide

 Using Network Objects

In this field… Do this…

External IP Type the Internet IP address to which you want to map the local
computer's IP address.

Exclude this computer Select this option to exclude this computer from the Web Filtering
from Web Filtering service and Web rule enforcement.

Table 18: Network Object Fields for a Network

In this field… Do this…

IP Range Type the range of local computer IP addresses in the network.

Perform Static NAT Select this option to map the network's IP address range to a range of
(Network Address Internet IP addresses of the same size.
Translation)
You must then fill in the External IP Range field.

External IP Range Type the Internet IP address range to which you want to map the
network's IP address range.

Exclude this network Select this option to exclude this network from the Web Filtering
from Web Filtering service and Web rule enforcement.

Chapter 6: Managing Your Network 103

Configuring Network Service Objects

Viewing and Deleting Network Objects

To view or delete a network object

1. Click Network in the main menu, and click the Network Objects tab.
The Network Objects page appears with a list of network objects.
2. To delete a network object, do the following:

a. In the desired network object's row, click the Erase icon.

A confirmation message appears.
b. Click OK.
The network object is deleted.

Configuring Network Service Objects

You can add custom services as network service objects. This enables you to configure
firewall rules, VStream Antivirus rules, and static routes for the services represented by the
network service objects.
Defining network service objects can make your policies easier to understand and
maintain. When a network service object is modified, the change automatically takes effect
in all rules and settings that reference the network service object.

Adding and Editing Network Service Objects

To add or edit a network service object

1. Click Network in the main menu, and click the Network Services tab.

104 Check Point ZoneAlarm User Guide

 Configuring Network Service Objects

The Network Services page appears with a list of network service objects.

2. Do one of the following:

• To add a network service object, click New.

• To edit an existing network service object, click Edit next to the desired object
in the list.

Chapter 6: Managing Your Network 105

Configuring Network Service Objects

The ZoneAlarm Network Service Wizard opens, with the Step 1: Network Service Details
dialog box displayed.

3. Complete the fields using the information in the table below.

4. Click Next.
The Step 2: Network Service Name dialog box appears.

5. Type a name for the network service object in the field.

106 Check Point ZoneAlarm User Guide

 Configuring Network Service Objects

6. Click Finish.

Table 19: Network Service Fields

In this field… Do this…

Protocol Select the network service's IP protocol.

If you select Other, the Protocol Number field appears. If you select TCP
or UDP, the Port Ranges field appears.

Protocol Number Type the number of the network service's IP protocol.

Port Ranges Type the network service's port or port ranges.

Multiple ports or port ranges must be separated by commas. For

example: "1000-1003,2000-2001,2005".

Viewing and Deleting Network Service Objects

To view or delete a network service object

1. Click Network in the main menu, and click the Network Services tab.
The Network Services page appears with a list of network service objects.
2. To delete a network service object, do the following:

a. In the desired network service object's row, click the Erase icon.
A confirmation message appears.
b. Click OK.
The network service object is deleted.

Chapter 6: Managing Your Network 107

Managing Ports

Managing Ports
The ZoneAlarm router allows you to restrict the LAN1-4 ports and the WAN port to a
specific link speed and duplex setting. If desired, you can also disable ports.

Viewing Port Statuses

You can view the status of the ZoneAlarm router's ports on the Ports page, including each
Ethernet connection's duplex state. This is useful if you need to check whether the router's
physical connections are working, and you can’t see the LEDs on front of the router.

To view port statuses

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.

The page displays the information for each port, as described in the following table.
2. To refresh the display, click Refresh.

108 Check Point ZoneAlarm User Guide

 Managing Ports

Table 20: Ports Fields

This field… Displays…

Assign To The port's current assignment.

For example, if the LAN1 port is not assigned to a network, the field
displays "None".

Status The port's current status. This can be any of the following:

• The detected link speed (10 Mbps or 100 Mbps) and duplex (Full
Duplex or Half Duplex)
• No Link. The router does not detect anything connected to the
port.
• Disabled. The port is disabled. For example, the LAN1 port's
status will be "Disabled" if the port is assigned to "None".
• Connected (number). Printers are connected to the USB ports.
The number of connected printers appears in parentheses.
This status is relevant for the USB ports only.
• Not Connected. No printers are connected to the USB ports.
This status is relevant for the USB ports only.

Enabling/Disabling Ports
You can enable ports by assigning them to the LAN network, or disable them by assigning
them to no network.

To enable/disable a port
1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to the desired port, click Edit.

Chapter 6: Managing Your Network 109

Managing Ports

The Port Setup page appears.

3. In the Assign to Network drop-down list, do one of the following:

• To enable a LAN port, select LAN.

• To enable the WAN port, select Internet.
• To disable a port, select None.
4. Click Apply.
A warning message appears.
5. Click OK.
The port is reassigned to the specified network or purpose.

110 Check Point ZoneAlarm User Guide

 Managing Ports

Modifying Link Configurations

By default, the ZoneAlarm router automatically detects the link speed and duplex. If
desired, you can manually restrict the router's ports to a specific link speed and duplex
setting.

To modify a port's link configuration

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to the desired port, click Edit.
The Port Setup page appears.
3. In the Link Configuration drop-down list, do one of the following:

• Select the desired link speed and duplex.

• Select Automatic Detection to configure the port to automatically detect the
link speed and duplex.
This is the default.
4. Click Apply.
A warning message appears.
5. Click OK.
The port uses the specified link speed and duplex.

Chapter 6: Managing Your Network 111

Managing Ports

Resetting Ports to Defaults

You can reset the ZoneAlarm router's ports to their default link configurations ("Automatic
Detection") and default assignments.
The LAN1-4 ports' default assignment is "LAN".

Resetting All Ports to Defaults

To reset all ports to defaults

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Click Default.
A confirmation message appears.
3. Click OK.
All ports are reset to their default assignments and to "Automatic Detection" link
configuration.

Resetting Individual Ports to Defaults

To reset a port to defaults

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to the desired port, click Edit.
The Port Setup page appears.
3. Click Default.
A confirmation message appears.
4. Click OK.
The port is reset to its default assignment and to "Automatic Detection" link
configuration.

112 Check Point ZoneAlarm User Guide

 Overview

Chapter 7

Configuring a Wireless Network

This chapter describes how to configure a wireless internal network.
This chapter includes the following topics:
Overview ..................................................................................................113
Using the Wireless Configuration Wizard................................................116
Manually Configuring a WLAN...............................................................122
Troubleshooting Wireless Connectivity ...................................................135

Overview
In addition to the LAN network, you can define a wireless internal network called a
WLAN (wireless LAN) network. You can configure a WLAN network in either of the
following ways:
• Wireless Configuration Wizard. Guides you through the WLAN setup step by
step.
See Using the Wireless Configuration Wizard on page 116.
• Manual configuration. Offers advanced setup options.
See Manually Configuring a WLAN on page 122.

Note: It is recommended to configure the WLAN via Ethernet and not via a wireless
connection, because the wireless connection could be broken after making a
change to the configuration.

For information on default security policy rules controlling traffic to and from the WLAN,
see Default Security Policy on page 168.

Chapter 7: Configuring a Wireless Network 113

Overview

About the Wireless Hardware in Your ZoneAlarm

Wireless Router
Your ZoneAlarm wireless router features a built-in 802.11b/g access point that is tightly
integrated with the firewall and VPN.
ZoneAlarm wireless routers support the latest 802.11g standard (up to 54 Mbps) and are
backwards compatible with the older 802.11b standard (up to 11 Mbps), so that both new
and old adapters of these standards are interoperable. SZoneAlarm wireless routers also
support a special Super G mode that allows reaching a throughput of up to 108 Mbps with
Super G compatible stations. For more information on the Super G mode refer to:
http://www.super-ag.com.
ZoneAlarm wireless routers transmit in 2.4GHz range, using dual diversity antennas to
increase the range. In addition, ZoneAlarm routers support a special extended range (XR)
mode that allows up to three times the range of a regular 802.11g access point. XR
dramatically stretches the performance of a wireless LAN, by enabling long-range
connections. The architecture delivers receive sensitivities of up to 105 dBm, over 20 dB
more than the 802.11 specification. This allows ranges of up to 300 meters indoors, and up
to 1 km (3200 ft) outdoors, with XR-enabled wireless stations (actual range depends on
environment).

Wireless Security Protocols

The ZoneAlarm wireless security router supports the following security protocols:

Table 21: Wireless Security Protocols

Security Description
Protocol

None No security method is used. This option is not recommended, because it

allows unauthorized users to access your WLAN network, although you can
still limit access from the WLAN by creating firewall rules. This method is
suitable for creating public access points.

114 Check Point ZoneAlarm User Guide

 Overview

Security Description
Protocol

WEP encryption In the WEP (Wired Equivalent Privacy) encryption security method, wireless
stations must use a pre-shared key to connect to your network. This method
is not recommended, due to known security flaws in the WEP protocol. It is
provided for compatibility with existing wireless deployments.

Note: The router and the wireless stations must be configured with the same
WEP key.

WPA-Personal: The WPA-Personal (Wi-Fi Protected Access) security method (also called
password WPA-PSK) uses MIC (message integrity check) to ensure the integrity of
authentication, messages, and TKIP (Temporal Key Integrity Protocol) to enhance data
encryption encryption. WPA-Personal periodically changes and authenticates encryption
keys. This is called rekeying.

This option is recommended for small networks, which want to authenticate

and encrypt wireless data.

Note: The router and the wireless stations must be configured with the same
passphrase.

WPA2 (802.11i) The WPA2 security method uses the more secure Advanced Encryption
Standard (AES) cipher, instead of the RC4 cipher used by WPA and WEP.

When using the WPA-Personal security methods, the ZoneAlarm enables you
to restrict access to the WLAN network to wireless stations that support the
WPA2 security method. If this setting is not selected, the ZoneAlarm router
allows clients to connect using both WPA and WPA2.

Chapter 7: Configuring a Wireless Network 115

Using the Wireless Configuration Wizard

Using the Wireless Configuration Wizard

The Wireless Configuration Wizard provides a quick and simple way of setting up your
basic WLAN parameters for the first time.

To configure a WLAN using the Wireless Configuration Wizard

1. Prepare the router for a wireless connection as described in Preparing the
Router for a Wireless Connection on page 38.
2. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
3. In the WLAN network's row, click Edit.
The Edit Network Settings page appears.
4. Click Wireless Wizard.
The Wireless Configuration Wizard opens, with the Wireless Configuration dialog box
displayed.

5. Select the Enable wireless networking check box to enable the WLAN.
The fields are enabled.
6. Complete the fields using the information in Basic WLAN Settings Fields on
page 126.

116 Check Point ZoneAlarm User Guide

 Using the Wireless Configuration Wizard

7. Click Next.
8. The Wireless Security dialog box appears.

9. Do one of the following:

• Click WPA-Personal to use the WPA-Personal security mode.

WPA-Personal (also called WPA-PSK) uses a passphrase for authentication. This
method is recommended for small, private wireless networks, which want to
authenticate and encrypt wireless data. Both WPA and the newer, more secure
WPA2 (802.11i) will be accepted. To allow only the more secure WPA2 and not
WPA, see Manually Configuring a WLAN on page 122.
• Click WEP to use the WEP security mode.
Using WEP, wireless stations must use a pre-shared key to connect to your
network. WEP is widely known to be insecure, and is supported mainly for
compatibility with existing networks and stations that do not support other
methods.
• Click No Security to use no security to create a public, unsecured access point.

Chapter 7: Configuring a Wireless Network 117

Using the Wireless Configuration Wizard

10. Do one of the following:

• To bridge the LAN and WLAN networks so that they appear as a single
unified network, click Bridge Mode.
Traffic from the WLAN to the LAN will be allowed to pass freely, and the LAN
and WLAN will share a single IP address range.

Note: This option creates a bridge called "default-bridge", which includes the WLAN
and the LAN. If desired, you can later remove this bridge by running the Wireless
Configuration Wizard again, and choosing Firewall Mode. For information on bridges,
see Using Bridges on page 139.

• To isolate the LAN from the WLAN, click Firewall Mode.

The WLAN and LAN will be assigned separate, isolated IP networks, and traffic
from the WLAN to the LAN will be subjected to the defined firewall policy.
By default, traffic from the WLAN to the LAN will be blocked, and traffic from
the LAN to the WLAN will be allowed. To allow traffic from the WLAN to the
LAN, you must create firewall rules. For information, see Using Firewall Rules
on page 172.
11. Click Next.

118 Check Point ZoneAlarm User Guide

 Using the Wireless Configuration Wizard

WPA-Personal
If you chose WPA-Personal, the Wireless Configuration-WPA-Personal dialog box appears.

Do the following:
1. In the text box, type the passphrase for accessing the network, or click Random
to randomly generate a passphrase.
This must be between 8 and 63 characters. It can contain spaces and special
characters, and is case-sensitive.
2. Click Next.

Chapter 7: Configuring a Wireless Network 119

Using the Wireless Configuration Wizard

The Wireless Security Confirmation dialog box appears.

3. Click Next.
4. The Wireless Security Complete dialog box appears.

5. Click Finish.
The wizard closes.
6. Prepare the wireless stations.

120 Check Point ZoneAlarm User Guide

 Using the Wireless Configuration Wizard

WEP
If you chose WEP, the Wireless Configuration-WEP dialog box appears.

Do the following:
1. Choose a WEP key length.
The possible key lengths are:

• 64 Bits - The key length is 10 hexadecimal characters.

• 128 Bits - The key length is 26 hexadecimal characters.
• 152 Bits - The key length is 32 hexadecimal characters.
Some wireless card vendors call these lengths 40/104/128, respectively.
Note that WEP is generally considered to be insecure, regardless of the selected key
length.
2. In the text box, type the WEP key, or click Random to randomly generate a
key matching the selected length.
The key is composed of characters 0-9 and A-F, and is not case-sensitive. The wireless
stations must be configured with this same key.
3. Click Next.
The Wireless Security Confirmation dialog box appears.

Chapter 7: Configuring a Wireless Network 121

Manually Configuring a WLAN

4. Click Next.
The Wireless Security Complete dialog box appears.
5. Click Finish.
The wizard closes.
6. Prepare the wireless stations.

No Security
The Wireless Security Complete dialog box appears.
• Click Finish.
The wizard closes.

Manually Configuring a WLAN

To manually configure a WLAN network
1. Prepare the router for a wireless connection as described in Preparing the
Router for a Wireless Connection on page 38.
2. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
3. In the WLAN network's row, click Edit.

122 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

The Edit Network Settings page appears.

4. In the Mode drop-down list, select Enabled.

The fields are enabled.
5. In the IP Address field, type the IP address of the WLAN network's default
gateway.
The WLAN network must not overlap other networks.
6. In the Subnet Mask field, type the WLAN’s internal network range.

Chapter 7: Configuring a Wireless Network 123

Manually Configuring a WLAN

7. If desired, enable or disable Hide NAT.

See Enabling/Disabling Hide NAT on page 85.
8. If desired, configure a DHCP server.
See Configuring a DHCP Server on page 86.
9. Complete the fields using the information in Basic Wireless Settings Fields on
page 126.
10. To configure advanced settings, click Show Advanced Settings and complete
the fields using the information in Advanced Wireless Settings Fields on page
131.

124 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

New fields appear.

11. Click Apply.

A warning message appears, telling you that you are about to change your network
settings.
12. Click OK.

Chapter 7: Configuring a Wireless Network 125

Manually Configuring a WLAN

A success message appears.

Note: Some wireless cards have "Infrastructure" and "Ad-hoc" modes. These modes
are also called "Access Point" and "Peer to Peer". On the wireless client, choose
the "Infrastructure" or "Access Point" mode.
You can set the wireless cards to either "Long Preamble" or "Short Preamble".

Table 22: Basic Wireless Settings Fields

In this field… Do this…

Wireless Settings

Network Name Type the network name (SSID) that identifies your wireless network. This
(SSID) name will be visible to wireless stations passing near your access point,
unless you enable the Hide the Network Name (SSID) option.

It can be up to 32 alphanumeric characters long and is case-sensitive.

Country Select the country where you are located.

Warning: Choosing an incorrect country may result in the violation of

government regulations.

126 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

In this field… Do this…

Operation Mode Select an operation mode:

• 802.11b (11Mbps). Operates in the 2.4 GHz range and offers a

maximum theoretical rate of 11 Mbps. When using this mode,
only 802.11b stations will be able to connect.
• 802.11g (54 Mbps). Operates in the 2.4 GHz range, and offers a
maximum theoretical rate of 54 Mbps. When using this mode,
only 802.11g stations will be able to connect.
• 802.11b/g (11/54 Mbps). Operates in the 2.4 GHz range, and offers
a maximum theoretical rate of 54 Mbps. When using this mode,
both 802.11b stations and 802.11g stations will be able to
connect.
• 802.11g Super (54/108 Mbps). Operates in the 2.4 GHz range, and
offers a maximum theoretical rate of 108 Mbps. When using
this mode, 802.1g stations and 802.11g Super stations will be
able to connect.
• 802.11g Super (11/54/108). Operates in the 2.4 GHz range, and
offers a maximum theoretical rate of 108 Mbps. When using
this mode, 802.11b stations, 802.11g stations, and 802.11g
Super stations will all be able to connect.
Each operation mode indicates a wireless protocol (such as 802.11g
Super), followed by the maximum bandwidth (such as 108 Mbps).

The list of modes is dependent on the selected country.

You can prevent older wireless stations from slowing down your network,
by choosing an operation mode that restricts access to newer wireless
stations.

Note: The actual data transfer speed is usually significantly lower than the
maximum theoretical bandwidth and degrades with distance.

Important: The station wireless cards must support the selected operation
mode. For a list of cards supporting 802.11g Super, refer to
http://www.super-ag.com.

Chapter 7: Configuring a Wireless Network 127

Manually Configuring a WLAN

In this field… Do this…

Channel Select the radio frequency to use for the wireless connection:

• Automatic. The ZoneAlarm router automatically selects a

channel. This is the default.
• A specific channel. The list of channels is dependent on the
selected country and operation mode.
Note: If there is another wireless network in the vicinity, the two networks
may interfere with one another. To avoid this problem, the networks should
be assigned channels that are at least 25 MHz (5 channels) apart.
Alternatively, you can reduce the transmission power.

Security Select the security protocol to use. For information on the supported
security protocols, see Wireless Security Protocols on page 114.

If you select WEP encryption, the WEP Keys area opens.

If you select WPA-Personal, the Passphrase, Require WPA2 (802.11i), and WPA
Encryption fields appear.

Passphrase Type the passphrase for accessing the network, or click Random to
randomly generate a passphrase.

This must be between 8 and 63 characters. It can contain spaces and

special characters, and is case-sensitive.

For the highest security, choose a long passphrase that is hard to guess,
or use the Random button.

Note: The wireless stations must be configured with this passphrase as

well.

128 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

In this field… Do this…

Require WPA2 Specify whether you want to require wireless stations to connect using
(802.11i) WPA2, by selecting one of the following:

• Enabled. Only wireless stations using WPA2 can access the

WLAN network.
• Disabled. Wireless stations using either WPA or WPA2 can
access the WLAN network. This is the default.
WPA Encryption Select the encryption method to use for authenticating and encrypting
wireless data:

• Auto. The ZoneAlarm router automatically selects the cipher

used by the wireless client. This is the default.
• AES. Advanced Encryption Standard
• TKIP. Temporal Key Integrity Protocol

Note: AES is more secure than TKIP; however, some devices do not
support AES.

WEP Keys If you selected WEP encryption, you must configure at least one WEP key.
The wireless stations must be configured with the same key, as well.

Key 1, 2, 3, 4 radio Click the radio button next to the WEP key that this gateway should use for
button transmission.

The selected key must be entered in the same key slot (1-4) on the station
devices, but the key need not be selected as the transmit key on the
stations.

Note: You can use all four keys to receive data.

Chapter 7: Configuring a Wireless Network 129

Manually Configuring a WLAN

In this field… Do this…

Key 1, 2, 3, 4 Select the WEP key length from the drop-down list.
length
The possible key lengths are:

• 64 Bits. The key length is 10 characters.

• 128 Bits. The key length is 26 characters.
• 152 Bits. The key length is 32 characters.

Note: Some wireless card vendors call these lengths 40/104/128,

respectively.

Note: WEP is generally considered to be insecure, regardless of the

selected key length.

Key 1, 2, 3, 4 text Type the WEP key, or click Random to randomly generate a key matching
box the selected length. The key is composed of hexadecimal characters 0-9
and A-F, and is not case-sensitive.

130 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

Table 23: Advanced Wireless Settings Fields

In this field… Do this…

Advanced Security

Hide the Network Specify whether you want to hide your network's SSID, by selecting one of
Name (SSID) the following:

• Yes. Hide the SSID.

Only devices to which your SSID is known can connect to your
network.
• No. Do not hide the SSID.
Any device within range can detect your network name and
attempt to connect to your network. This is the default.
Note: Hiding the SSID does not provide strong security, because by a
determined attacker can still discover your SSID. Therefore, it is not
recommended to rely on this setting alone for security.

MAC Address Specify whether you want to enable MAC address filtering, by selecting one
Filtering of the following:

• Yes. Enable MAC address filtering.

Only MAC addresses that you added as network objects can
connect to your network.
For information on network objects, see Using Network
Objects on page 95.
• No. Disable MAC address filtering. This is the default.

Note: MAC address filtering does not provide strong security, since MAC
addresses can be spoofed by a determined attacker. Therefore, it is not
recommended to rely on this setting alone for security.

Station-to-Station Specify whether you want to allow wireless stations on this network to
Traffic communicate with each other, by selecting one of the following:

• Allow. Allow stations to communicate with each other. This is the

default.
• Block. Block traffic between wireless stations.

Chapter 7: Configuring a Wireless Network 131

Manually Configuring a WLAN

In this field… Do this…

Wireless Transmitter

Transmission Rate Select the transmission rate:

• Automatic. The ZoneAlarm router automatically selects a rate.

This is the default.
• A specific rate

Transmitter Power Select the transmitter power.

Setting a higher transmitter power increases the access point's range. A

lower power reduces interference with other access points in the vicinity.

The default value is Full. It is not necessary to change this value, unless
there are other access points in the vicinity.

Antenna Selection Multipath distortion is caused by the reflection of Radio Frequency (RF)
signals traveling from the transmitter to the receiver along more than one
path. Signals that were reflected by some surface reach the receiver after
non-reflected signals and distort them.

ZoneAlarm routers avoid the problems of multipath distortion by using an

antenna diversity system. To provide antenna diversity, each wireless
security router has two antennas.

Specify which antenna to use for communicating with wireless stations:

• Automatic. The ZoneAlarm router receives signals through both

antennas and automatically selects the antenna with the lowest
distortion signal to use for communicating. The selection is
made on a per-station basis. This is the default.
• ANT 1. The ANT 1antenna is always used for communicating.
• ANT 2. The ANT 2 antenna is always used for communicating.

Use manual diversity control (ANT 1 or ANT 2), if there is only one antenna
connected to the router.

132 Check Point ZoneAlarm User Guide

 Manually Configuring a WLAN

In this field… Do this…

Fragmentation Type the smallest IP packet size (in bytes) that requires that the IP packet
Threshold be split into smaller fragments.

If you are experiencing significant radio interference, set the threshold to a

low value (around 1000), to reduce error penalty and increase overall
throughput.

Otherwise, set the threshold to a high value (around 2000), to reduce

overhead.

The default value is 2346.

RTS Threshold Type the smallest IP packet size for which a station must send an RTS
(Request To Send) before sending the IP packet.

If multiple wireless stations are in range of the access point, but not in range
of each other, they might send data to the access point simultaneously,
thereby causing data collisions and failures. RTS ensures that the channel
is clear before the each packet is sent.

If your network is congested, and the users are distant from one another,
set the RTS threshold to a low value (around 500).

Setting a value equal to the fragmentation threshold effectively disables

RTS.

The default value is 2346.

Chapter 7: Configuring a Wireless Network 133

Manually Configuring a WLAN

In this field… Do this…

Extended Range Specify whether to use Extended Range (XR) mode:

Mode (XR)
• Disabled. XR mode is disabled.
• Enabled. XR mode is enabled. XR will be automatically
negotiated with XR-enabled wireless stations and used as
needed. This is the default.

For more information on XR mode, see About the Wireless Hardware in

Your Wireless Router on page 114.

Multimedia QoS Specify whether to use the Wireless Multimedia (WMM) standard to
(WMM) prioritize traffic from WMM-compliant multimedia applications. This can
have the following values:

• Disabled. WMM is disabled. This is the default.

• Enabled. WMM is enabled. The ZoneAlarm router will prioritize
multimedia traffic according to four access categories (Voice,
Video, Best Effort, and Background). This allows for smoother
streaming of voice and video when using WMM aware
applications.

134 Check Point ZoneAlarm User Guide

 Troubleshooting Wireless Connectivity

Troubleshooting Wireless Connectivity

I cannot connect to the WLAN from a wireless station. What should I do?
• Check that the SSID configured on the station matches the ZoneAlarm router's
SSID. The SSID is case-sensitive.
• Check that the encryption settings configured on the station (encryption mode
and keys) match the ZoneAlarm router's encryption settings.
• If MAC filtering is enabled, verify that the MAC address of all stations is listed
in the Network Objects page (see Viewing and Deleting Network Objects on
page 104).
• Check that the wireless card region matches the access point region.
• Check the wireless card supports the wireless standard that you configured.

How do I test wireless reception?

• Look at the Wireless page, and check for excessive errors or dropped packets.
• Look at the My Computers page, to see information for specific wireless stations,
such as the number of transmission errors, and the current reception power of
each station.
• On the wireless station, open a command window and type ping my.firewall. If
you see a large number of dropped packets, you are experiencing poor reception.

Wireless reception is poor. What should I do?

• Adjust the angle of the antennas, until the reception improves. The antennas
radiate horizontally in all directions.
• If both antennas are connected to the ZoneAlarm router, check that the Antenna
Selection parameter in the WLAN's advanced settings is set to Automatic (see
Manually Configuring a Wireless Network on page 122).
• Relocate the ZoneAlarm router to a place with better reception, and avoid
obstructions, such as walls and electrical equipment. For example, try mounting
the router in a high place with a direct line of sight to the wireless stations.
• Check for interference with nearby electrical equipment, such as microwave
ovens and cordless or cellular phones.

Chapter 7: Configuring a Wireless Network 135

Troubleshooting Wireless Connectivity

• Check the Transmission Power parameter in the WLAN's advanced settings.

• Make sure that you are not using two access points in close proximity and on the
same frequency. For minimum interference, channel separation between nearby
access points must be at least 25 MHz (5 channels).
• The ZoneAlarm router supports XR (Extended Range) technology. For best
range, enable XR mode in the wireless network's advanced settings, and use XR-
enabled stations.
• Range outdoors is normally much higher than indoors, depending on
environmental conditions.

Note: You can observe any changes in the wireless reception in the My Computers
page. Make sure to refresh the page after making a change.

Note: Professional companies are available for help in setting up reliable wireless
networks, with access to specialized testing equipment and procedures.

There are excessive collisions between wireless stations. What should I do?
If you have many concurrently active wireless stations, there may be collisions between
them. Such collisions may be the result of a "hidden node" problem: not all of the stations
are within range of each other, and therefore are "hidden" from one another. For example,
if station A and station C do not detect each other, but both stations detect and are detected
by station B, then both station A and C may attempt to send packets to station B
simultaneously. In this case, the packets will collide, and Station B will receive corrupted
data.
The solution to this problem lies in the use of the RTS protocol. Before sending a certain
size IP packet, a station sends an RTS (Request To Send) packet. If the recipient is not
currently receiving packets from another source, it sends back a CTS (Clear To Send)
packet, indicating that the station can send the IP packet. Try setting the RTS Threshold
parameter in the wireless network's advanced settings to a lower value. This will cause
stations to use RTS for smaller IP packets, thus decreasing the likeliness of collisions.
In addition, try setting the Fragmentation Threshold parameter in the wireless network's
advanced settings to a lower value. This will cause stations to fragment IP packets of a
certain size into smaller packets, thereby reducing the likeliness of collisions and
increasing network speed.

136 Check Point ZoneAlarm User Guide

 Troubleshooting Wireless Connectivity

Note: Reducing the RTS Threshold and the Fragmentation Threshold too much can
have a negative impact on performance.

Note: Setting an RTS Threshold value equal to the Fragmentation Threshold value
effectively disables RTS.

I am not getting the full speed. What should I do?

• The actual speed is always less then the theoretical speed, and degrades with
distance.
• Read the section about reception problems. Better reception means better speed.
• Check that all your wireless stations support the wireless standard you are using
(802.11g or 802.11g Super), and that this standard is enabled in the station
software. Transmission speed is determined by the slowest station associated
with the access point. For a list of wireless stations that support 802.11g Super,
see www.super-ag.com.

Chapter 7: Configuring a Wireless Network 137

 Overview

Chapter 8

Using Bridges
This chapter describes how to connect multiple network segments at the data-link layer,
using a bridge.
This chapter includes the following topics:
Overview ..................................................................................................139
Workflow..................................................................................................140
Adding and Editing Bridges .....................................................................141
Adding Internal Networks to Bridges.......................................................145
Deleting Bridges.......................................................................................150

Overview
The ZoneAlarm router allows you to connect the LAN and the WLAN network segments
at the data-link layer, by configuring a bridge between them. A bridge allows you to
choose whether to enable the firewall between the LAN and WLAN:
• If you enable the firewall, the WLAN and LAN will be assigned separate,
isolated IP networks, and the gateway will operate as a regular firewall between
the LAN and WLAN, inspecting traffic and dropping or blocking unauthorized
or unsafe traffic according to the defined firewall policy.
• If you disable the firewall between the LAN and WLAN, they will appear as a
single unified network; that is, the two network segments will share the same IP
address range, and traffic will flow freely between them. Only traffic from the
LAN and WLAN to the Internet will be inspected by the firewall.
The ZoneAlarm router allows you to configure anti-spoofing for the bridged network
segments. When anti-spoofing is configured for a segment, only IP addresses within a
specific IP address range can be sent from that network segment. For example, if you
configure anti-spoofing for the LAN network segment, the following things happens:

Chapter 8: Using Bridges 139

Workflow

• If a host with an IP address outside of the allowed IP address range tries to

connect from the LAN network segment, the connection will be blocked and
logged as “Spoofed IP”.
• If a host with an IP address within the bridge IP address range tries to connect
from a network segment other than the LAN segment, the connection will be
blocked and logged as “Spoofed IP”.

Multiple Bridges and Spanning Tree Protocol

When using multiple bridges, you can enable fault tolerance and optimal packet routing, by
configuring Spanning Tree Protocol (STP - IEEE 802.1d). When STP is enabled, each
bridge communicates with its neighboring bridges or switches to discover how they are
interconnected. This information is then used to eliminate loops, while providing optimal
routing of packets. STP also uses this information to provide fault tolerance, by re-
computing the topology in the event that a bridge or a network link fails.

Note: The ZoneAlarm router license allows configuring one bridge; however, STP
can be used in situations where multiple bridge devices exist on the same network.

Workflow
To use a bridge
1. Add a bridge.
See Adding and Editing Bridges on page 141.
2. Add the LAN and WLAN networks to the bridge.
See Adding Internal Networks to Bridges on page 145.
3. If you enabled the firewall between networks on this bridge, add security rules
and VStream Antivirus rules as needed.
For information on adding security rules, see Adding and Editing Rules on page 176.
For information on adding VStream Antivirus rules, see Adding and Editing Vstream
Antivirus Rules on page 252.

140 Check Point ZoneAlarm User Guide

 Adding and Editing Bridges

Adding and Editing Bridges

To add or edit a bridge

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.

2. Do one of the following:

• To add a bridge, click Add Bridge.

• To edit a bridge, click Edit in the desired bridge's row.

Chapter 8: Using Bridges 141

Adding and Editing Bridges

The Bridge Configuration page appears.

3. Complete the fields using the following table.

4. Click Apply.
A success message appears.

142 Check Point ZoneAlarm User Guide

 Adding and Editing Bridges

Table 24: Bridge Configuration Fields

In this field… Do this…

Network Name Type a name for the bridge.

Firewall Between Members Specify whether the firewall should be enabled between
networks on this bridge, by selecting one of the following:

• Enabled. The firewall is enabled, and it will inspect

traffic between networks on the bridge, enforcing
firewall rules and SmartDefense protections. This is
the default value.
• Disabled. The firewall is disabled between networks
on the bridge.

Non IP Traffic Specify how the firewall should handle non-IP protocol traffic
between networks on this bridge, by selecting one of the
following:

• Block. The firewall will block all non-IP protocol

traffic on the bridge. This is the default value.
• Pass. The firewall will allow all non-IP protocol traffic
on the bridge and process it as described in Using
Bridges on page 139.
Spanning Tree Protocol Specify whether to enable STP for this bridge, by selecting one
of the following:

• Enabled. STP is enabled.

• Disabled. STP is disabled. This is the default value.

If you selected Enabled, the Bridge Priority field appears.

Chapter 8: Using Bridges 143

Adding and Editing Bridges

In this field… Do this…

Bridge Priority Select this bridge's priority.

The bridge's priority is combined with a bridged network's MAC

address to create the bridge's ID. The bridge with the lowest ID
is elected as the root bridge. The other bridges in the tree
calculate the shortest distance to the root bridge, in order to
eliminate loops in the topology and provide fault tolerance.

To increase the chance of this bridge being elected as the root

bridge, select a lower priority.

Note: If you select the same priority for all bridges, the root
bridge will be elected based on MAC address.

The default value is 32768.

This field only appears if STP is enabled.

IP Address Type the IP address to use for this gateway on this bridge.

Note: The bridge must not overlap other networks.

Subnet Mask Select this bridge's subnet mask.

144 Check Point ZoneAlarm User Guide

 Adding Internal Networks to Bridges

Adding Internal Networks to Bridges

To add an internal network to a bridge

1. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
2. Click Edit in the desired network's row.
3. In the Mode drop-down list, select Bridged.
New fields appear.

4. Complete these fields as described below.

Chapter 8: Using Bridges 145

Adding Internal Networks to Bridges

If the assigned bridge uses STP, additional fields appear.

5. Click Apply.
A warning message appears.
6. Click OK.
A success message appears.

146 Check Point ZoneAlarm User Guide

 Adding Internal Networks to Bridges

In the My Network page, the internal network appears indented under the bridge.

Table 25: Bridged Network Fields

In this field… Do this…

Assign to Bridge Select the bridge to which the connection should be assigned.

Bridge Anti-Spoofing Select this option to enable anti-spoofing.

If anti-spoofing is enabled, only IP addresses within the Allowed

IP Range can be source IP addresses for packets on this
network.

Chapter 8: Using Bridges 147

Adding Internal Networks to Bridges

In this field… Do this…

Allowed IP Range Type the range of IP addresses that should be allowed on this
network.

Note: When assigning IP addresses to machines in a bridged

network segment, the ZoneAlarm DHCP server allocates only
addresses within the allowed IP address range.

To enable clients to move between bridged networks without

changing IP addresses, configure identical IP address ranges
for the desired networks, thus allowing the IP addresses to be
used on either of the bridged networks.

Note: Configuring overlapping or identical allowed IP address

ranges will decrease the effectiveness of anti-spoofing
between the bridged networks.

Spanning Tree Protocol - Port Type the port's cost.

Cost
STP uses the available port with the lowest cost to forward
frames to the root port. All other ports are blocked.

It is recommended to set a lower value for faster links.

This field only appears if the bridge uses STP.

148 Check Point ZoneAlarm User Guide

 Adding Internal Networks to Bridges

In this field… Do this…

Spanning Tree Protocol - Port Select the port's priority.

Priority
The port's priority is combined with the port's logical number to
create the port's ID. The port with the lowest ID is elected as
the root port, which forwards frames out of the bridge. The
other ports in the bridge calculate the least-cost path to the
root port, in order to eliminate loops in the topology and
provide fault tolerance.

To increase the chance of this port being elected as the root

port, select a lower priority.

Note: If you select the same priority for all ports, the root port
will be elected based on the port's logical number.

The default value is 128.

This field only appears if the bridge uses STP.

Chapter 8: Using Bridges 149

Deleting Bridges

Deleting Bridges
To delete a bridge
1. Remove all internal networks from the bridge, by doing the following for each
network:
a. Click Network in the main menu, and click the My Network tab.
The My Network page appears.
b. Click Edit in the desired network's row.
c. In the Mode drop-down list, select Enabled.
d. Click Apply.
2. Click Network in the main menu, and click the My Network tab.
The My Network page appears.

3. In the desired bridge’s row, click the Erase icon.

A confirmation message appears.
4. Click OK.
The bridge is deleted.

150 Check Point ZoneAlarm User Guide

 Viewing the Event Log

Chapter 9

Viewing Reports
This chapter describes the ZoneAlarm Portal reports.
This chapter includes the following topics:
Viewing the Event Log.............................................................................151
Using the Traffic Monitor ........................................................................154
Viewing Computers..................................................................................158
Viewing Connections ...............................................................................160
Viewing Wireless Statistics ......................................................................161

Viewing the Event Log

You can track network activity using the Event Log. The Event Log displays the most
recent events and color-codes them.

Table 26: Event Log Color Coding

An event marked in Indicates…

this color…

Blue Changes in your setup that you have made yourself or as a result of
a security update implemented by your Service Center.

Red Connection attempts that were blocked by your firewall.

Orange Connection attempts that were blocked by your custom security

rules.

Chapter 9: Viewing Reports 151

Viewing the Event Log

An event marked in Indicates…

this color…

Green Traffic accepted by the firewall.

By default, accepted traffic is not logged. However, such traffic may

be logged if specified by a security policy downloaded from your
Service Center, or if specified in user-defined rules. In addition,
accepted traffic may be logged if SmartDefense protections' Action
field is set to "Track" instead of "Block".

You can create firewall rules specifying that certain types of connections should be logged,
whether the connections are incoming or outgoing, blocked or accepted. For information,
see Using Rules on page 172.
The logs detail the date and the time the event occurred, and its type. If the event is a
communication attempt that was rejected by the firewall, the event details include the
source and destination IP address, the destination port, and the protocol used for the
communication attempt (for example, TCP or UDP). If the event is a connection made or
attempted over a VPN tunnel, the event is marked by a lock icon in the VPN column.
This information is useful for troubleshooting. You can export the logs to an *.xls
(Microsoft Excel) file, and then store it for analysis purposes or send it to technical
support.

Note: You can configure the ZoneAlarm router to send event logs to a Syslog server.
For information, see Configuring Syslog Logging on page 336.

152 Check Point ZoneAlarm User Guide

 Viewing the Event Log

To view the event log

1. Click Reports in the main menu, and click the Event Log tab.
The Event Log page appears.

2. If an event is highlighted in red, indicating a blocked attack on your network,

you can display the attacker’s details, by clicking on the IP address of the
attacking machine.
The ZoneAlarm router queries the Internet WHOIS server, and a window displays the
name of the entity to whom the IP address is registered and their contact information.
This information is useful in tracking down hackers.
3. To refresh the display, click Refresh.
4. To save the displayed events to an *.xls file:
a. Click Save.

Chapter 9: Viewing Reports 153

Using the Traffic Monitor

A standard File Download dialog box appears.

b. Click Save.
The Save As dialog box appears.
c. Browse to a destination directory of your choice.
d. Type a name for the configuration file and click Save.
The *.xls file is created and saved to the specified directory.
5. To clear all displayed events:
a. Click Clear.
A confirmation message appears.
b. Click OK.
All events are cleared.

Using the Traffic Monitor

You can view incoming and outgoing traffic for selected network interfaces using the
Traffic Monitor. This enables you to identify network traffic trends and anomalies.
The Traffic Monitor displays separate bar charts for incoming traffic and outgoing traffic,
and displays traffic rates in kilobits/second. If desired, you can change the number of
seconds represented by the bars in the charts, using the procedure Configuring Traffic
Monitor Settings on page 156.
The traffic is color-coded as described in the following table.

Table 27: Traffic Monitor Color Coding for Networks

Traffic marked in this color… Indicates…

Blue VPN-encrypted traffic

Red Traffic blocked by the firewall

Green Traffic accepted by the firewall

154 Check Point ZoneAlarm User Guide

 Using the Traffic Monitor

You can export a detailed traffic report for all enabled networks, using the procedure
Exporting General Traffic Reports on page 157.

Viewing Traffic Reports

To view a traffic report

1. Click Reports in the main menu, and click the Traffic tab.
The Traffic Monitor page appears.

2. In the Traffic Monitor Report drop-down list, select the network interface for
which you want to view a report.
The list includes all currently enabled networks. For example, if the WLAN network
is enabled, it will appear in the list.
The selected report appears in the Traffic Monitor page.
3. To refresh all traffic reports, click Refresh.
4. To clear all traffic reports, click Clear.

Chapter 9: Viewing Reports 155

Using the Traffic Monitor

Note: The firewall blocks broadcast packets used during the normal operation of
your network. This may lead to a certain amount of traffic of the type "Traffic
blocked by firewall" that appears under normal circumstances and usually does not
indicate an attack.

Configuring Traffic Monitor Settings

You can configure the interval at which the ZoneAlarm router should collect traffic data
for network traffic reports.

To configure Traffic Monitor settings

1. Click Reports in the main menu, and click the Traffic tab.
The Traffic Monitor page appears.
2. Click Settings.
The Traffic Monitor Settings page appears.

3. In the Sample monitoring data every field, type the interval (in seconds) at
which the ZoneAlarm router should collect traffic data.
The default value is one sample every 1800 seconds (30 minutes).

156 Check Point ZoneAlarm User Guide

 Using the Traffic Monitor

4. Click Apply.

Exporting General Traffic Reports

You can export a general traffic report that includes information for all enabled networks
to a *.csv (Comma Separated Values) file. You can open and view the file in Microsoft
Excel.

To export a general traffic report

1. Click Reports in the main menu, and click the Traffic tab.
The Traffic Monitor page appears.
2. Click Export.
A standard File Download dialog box appears.
3. Click Save.
The Save As dialog box appears.
4. Browse to a destination directory of your choice.
5. Type a name for the configuration file and click Save.
A *.csv file is created and saved to the specified directory.

Chapter 9: Viewing Reports 157

Viewing Computers

Viewing Computers
This option allows you to view the currently active computers on your network. The
computers are graphically displayed, each with its name, IP address, and settings (DHCP,
Static, etc.). You can also view node limit information.

To view the computers

1. Click Reports in the main menu, and click the My Computers tab.
The My Computers page appears.

If you enabled the wireless network, the wireless stations are shown under the WLAN.
For information on viewing statistics for these computers, see Viewing Wireless
Statistics on page 161. If a wireless station has been blocked from accessing the
Internet through the ZoneAlarm router, the reason why it was blocked is shown in red.
If you are exceeding the maximum number of computers allowed by your license, a
warning message appears, and the computers over the node limit are marked in red.

158 Check Point ZoneAlarm User Guide

 Viewing Computers

These computers are still protected, but they are blocked from accessing the Internet
through the ZoneAlarm router.

Note: Computers that did not communicate through the firewall are not counted for
node limit purposes, even though they are protected by the firewall and appear in
the My Computers table.

Note: To increase the number of computers allowed by your license, you can
upgrade your product. For further information, see Upgrading Your Software
Product on page 335.

If Remote Desktop is enabled, a link appears next to each computer, enabling you to
access its desktop remotely. For information on using Remote Desktop, see Using
Remote Desktop on page 319.
Next to each computer, an Add button enables you to add a network object for the
computer, or an Edit button enables you to edit an existing network object for the
computer. For information on adding and editing network objects, see Adding and
Editing Network Objects on page 97.
2. To refresh the display, click Refresh.
3. To view node limit information, do the following:
a. Click Node Limit.
The Node Limit window appears with installed software product and the number
of nodes used.

b. Click Close to close the window.

Chapter 9: Viewing Reports 159

Viewing Connections

Viewing Connections
This option allows you to view currently active connections between your networks, as
well as those from your networks to the Internet.

To view the active connections

1. Click Reports in the main menu, and click the Connections tab.
The Connections page appears.

The page displays the information in the following table.

2. To refresh the display, click Refresh.
3. To view information on the destination machine, click its IP address.
The ZoneAlarm router queries the Internet WHOIS server, and a window displays the
name of the entity to which the IP address is registered and their contact information.
4. To view information about a destination port, click the port.
A window opens displaying information about the port.

160 Check Point ZoneAlarm User Guide

 Viewing Wireless Statistics

Table 28: Connections Fields

This field… Displays…

Protocol The protocol used (TCP, UDP, etc.)

Source - IP Address The source IP address

Source - Port The source port

Destination - IP The destination IP address

Address

Destination -Port The destination port

Options An icon indicating further details:

• - The connection is encrypted.

• - The connection is being scanned by VStream Antivirus.

Viewing Wireless Statistics

If the WLAN is enabled, you can view wireless statistics for the WLAN, or for individual
wireless stations.

To view statistics for the WLAN

1. Click Reports in the main menu, and click the Wireless tab.

Chapter 9: Viewing Reports 161

Viewing Wireless Statistics

The Wireless page appears.

The page displays the information in the following tables.

2. To refresh the display, click Refresh.

Table 29: Wireless Statistics

This field… Displays…

Status

Wireless Mode The operation mode used by the WLAN, followed by the transmission rate
in Mbps

Domain The ZoneAlarm access point's region

Country The country configured for the WLAN

Channel The radio frequency used by the WLAN

162 Check Point ZoneAlarm User Guide

 Viewing Wireless Statistics

This field… Displays…

Statistics for WLAN This information is displayed for the WLAN.

MAC Address The MAC address of the wireless network interface

Security The security mode used by the wireless network

Frames OK The total number of frames that were successfully transmitted and received

Errors The total number of transmitted and received frames for which an error
occurred

Wrong The total number of received packets that were dropped, because they
NWID/ESSID were destined for another access point

Invalid Encryption The total number of transmitted and received packets with the wrong
Key encryption key

Missing Fragments The total number of packets missed during transmission and reception that
were dropped, because fragments of the packet were lost

Discarded Retries The total number of discarded retry packets that were transmitted and
received

Discarded Misc The total number of transmitted and received packets that were discarded
for other reasons

Chapter 9: Viewing Reports 163

Viewing Wireless Statistics

To view statistics for a wireless station

1. Click Reports in the main menu, and click the My Computers tab.
The My Computers page appears.
The following information appears next to each wireless station:

• The signal strength in dB

• A series of bars representing the signal strength
2. Mouse-over the information icon next to the wireless station.
A tooltip displays statistics for the wireless station, as described in the following table.
3. To refresh the display, click Refresh.

Table 30: Wireless Station Statistics

This field… Displays…

Current Rate The current reception and transmission rate in Mbps

Frames OK The total number of frames that were successfully transmitted and received

Management The total number of transmitted and received management packets

Control The total number of received control packets

Errors The total number of transmitted and received frames for which an error
occurred

Dup ratio The percentage of frames received more than once.

Cipher The security protocol used for the wireless connection

QoS Indicates whether the client is using Multimedia QoS (WMM). Possible values
are:

• yes. The client is using WMM.

• no. The client is not using WMM.

164 Check Point ZoneAlarm User Guide

 Viewing Wireless Statistics

This field… Displays…

XR Indicates whether the wireless client supports Extended Range (XR) mode.
Possible values are:

• yes. The wireless client supports XR mode.

• no. The wireless client does not support XR mode.

Chapter 9: Viewing Reports 165

 The ZoneAlarm Firewall Security Policy

Chapter 10

Setting Your Security Policy

This chapter describes how to set up your ZoneAlarm router security policy.
You can enhance your security policy by subscribing to services such as Web Filtering and
Email Filtering. For information on subscribing to services, see Using Subscription
Services on page 267.
This chapter includes the following topics:
The ZoneAlarm Firewall Security Policy.................................................167
Default Security Policy.............................................................................168
Setting the Firewall Security Level ..........................................................169
Using Firewall Rules ................................................................................172
Configuring Servers..................................................................................185
Using Web Rules......................................................................................187

The ZoneAlarm Firewall Security Policy

What Is a Security Policy?
A security policy is a set of rules that defines your security requirements, including (but not
limited to) network security. By themselves, the network security-related rules comprise
the network security policy.
When configured with the necessary network security rules, the ZoneAlarm router serves
as the enforcement agent for your network security policy. Therefore, the ZoneAlarm
router's effectiveness as a security solution is directly related to the network security
policy's content.

Chapter 10: Setting Your Security Policy 167

Default Security Policy

Security Policy Implementation

The key to implementing a network security policy is to understand that a firewall is
simply a technical tool that reflects and enforces a network security policy for accessing
network resources.
A rule base is an ordered set of individual network security rules, against which each
attempted connection is checked. Each rule specifies the source, destination, service, and
action to be taken for each connection. A rule also specifies how a communication is
tracked, logged, and displayed. In other words, the rule base is the implementation of the
security policy.

Security Policy Enforcement

The ZoneAlarm router uses the unique, patented INSPECT engine to enforce the
configured security policy and to control traffic between networks. The INSPECT engine
examines all communication layers and extracts only the relevant data, enabling highly
efficient operation, support for a large number of protocols and applications, and easy
extensibility to new applications and services.

Default Security Policy

The ZoneAlarm default security policy includes the following rules:
• Access is blocked from the WAN (Internet) to the internal networks (LAN and
WLAN).
• Access is allowed from the internal networks to the WAN, according to the
firewall security level (Low/Medium/High).
• Access is allowed from the LAN network to the WLAN.
• If you chose “Firewall Mode” during setup, either in the ZoneAlarm Setup Wizard
or in the Wireless Configuration Wizard:

• Access is blocked from the WLAN to the LAN.

• HTTP access to the ZoneAlarm Portal (my.firewall and my.vpn) is allowed
from the LAN, but not from the WLAN. You can allow HTTP access from
the WLAN, by creating a specific user-defined firewall rule.
• When using the print server function (see Using Network Printers on page 367),
access from internal networks to connected network printers is allowed.

168 Check Point ZoneAlarm User Guide

 Setting the Firewall Security Level

• Access from the WAN to network printers is blocked.

These rules are independent of the firewall security level.
You can easily override the default security policy, by creating user-defined firewall rules.
For further information, see Using Rules on page 172.

Setting the Firewall Security Level

The firewall security level can be controlled using a simple lever available on the Firewall
page. You can set the lever to the following states.

Table 31: Firewall Security Levels

This Does this… Further Details

level…

Low Enforces basic control on All inbound traffic is blocked to the external
incoming connections, ZoneAlarm router IP address, except for ICMP
while permitting all echoes ("pings").
outgoing connections.
All outbound connections are allowed.

Medium Enforces strict control on All inbound traffic is blocked.

all incoming connections,
All outbound traffic is allowed to the Internet
while permitting safe
except for Windows file sharing (NBT ports 137,
outgoing connections.
138, 139 and 445).
This is the default level
and is recommended for
most cases. Leave it
unchanged unless you
have a specific need for a
higher or lower security
level.

Chapter 10: Setting Your Security Policy 169

Setting the Firewall Security Level

This Does this… Further Details

level…

High Enforces strict control on all All inbound traffic is blocked.

incoming and outgoing
Restricts all outbound traffic except for the
connections.
following: Web traffic (HTTP, HTTPS), email (IMAP,
POP3, SMTP), ftp, newsgroups, Telnet, DNS,
IPSEC IKE and VPN traffic.

Block All Blocks all access between All inbound traffic from the Internet and all
networks. outbound traffic to the Internet is blocked.

This does not affect traffic to and from the

gateway itself.

The definitions of firewall security levels provided in this table represent the ZoneAlarm
router’s default security policy.
You can easily override the default security policy, by creating user-defined firewall rules.
For further information, see Using Rules on page 172.

Note: If the security policy is remotely managed, this lever might be disabled.

Note: Security updates downloaded from a Service Center may alter the security
policy and change these definitions.

170 Check Point ZoneAlarm User Guide

 Setting the Firewall Security Level

To change the firewall security level

1. Click Security in the main menu, and click the Firewall tab.
The Firewall page appears.

2. Drag the security lever to the desired level.

The ZoneAlarm router security level changes accordingly.

Chapter 10: Setting Your Security Policy 171

Using Firewall Rules

Using Firewall Rules

The ZoneAlarm router checks the protocol used, the ports range, and the destination IP
address, when deciding whether to allow or block traffic.
User-defined rules have priority over the default security policy rules and provide you with
greater flexibility in defining and customizing your security policy.
For example, if your company computers are located on the LAN network, and guests are
allowed to use the WLAN network, then as a result of the default security policy rules,
employees on the LAN will be able to connect to guest computers, while guests will not be
able to access any sensitive information on the company computers. You can override the
default security policy rules, by creating firewall rules that allow specific WLAN
computers (such a employee's laptop) to connect to the LAN network and company
resources.
The ZoneAlarm router processes user-defined rules in the order they appear in the Rules
table, so that rule 1 is applied before rule 2, and so on. This enables you to define
exceptions to rules, by placing the exceptions higher up in the Rules table.

172 Check Point ZoneAlarm User Guide

 Using Firewall Rules

For example, if you want to block all outgoing FTP traffic, except traffic from a specific IP
address, you can create a rule blocking all outgoing FTP traffic and move the rule down in
the Rules table. Then create a rule allowing FTP traffic from the desired IP address and
move this rule to a higher location in the Rules table than the first rule. In the figure below,
the general rule is rule number 2, and the exception is rule number 1.

The ZoneAlarm router will process rule 1 first, allowing outgoing FTP traffic from the
specified IP address, and only then it will process rule 2, blocking all outgoing FTP traffic.

Chapter 10: Setting Your Security Policy 173

Using Firewall Rules

The following rule types exist:

Table 32: Firewall Rule Types

Rule Description

Allow and This rule type enables you to do the following:

Forward
• Permit incoming traffic from the Internet to a specific service and
destination IP address in your internal network and then forward all
such connections to a specific computer in your network. Such rules
are called NAT forwarding rules.
For example, if the gateway has two public IP addresses,
62.98.112.1 and 62.98.112.2, and the network contains two private
Web servers, A and B, you can forward all traffic with the destination
62.98.112.1 to server A, while forwarding all traffic with the
destination 62.98.112.2 to server B.
Note: Creating an Allow and Forward rule for incoming traffic to the
default destination This Gateway (which represents the ZoneAlarm IP
address), is equivalent to defining a server in the Servers page.
• Permit outgoing traffic from your internal network to a specific
service and destination IP address on the Internet and then divert all
such connections to a specific IP address. Such rules are called
transparent proxy rules.
For example, you can redirect all traffic destined for a specific Web
server on the Internet to a different IP address.
• Redirect the specified connections to a specific port. This option is
called Port Address Translation (PAT).
Note: You must use this type of rule to allow incoming connections if your
network uses Hide NAT.

174 Check Point ZoneAlarm User Guide

 Using Firewall Rules

Rule Description

Allow This rule type enables you to do the following:

• Permit outgoing access from your internal network to a specific

service on the Internet.
• Permit incoming access from the Internet to a specific service in
your internal network.
Note: You cannot use an Allow rule to permit incoming traffic, if the network or
VPN uses Hide NAT. Use an “Allow and Forward” rule instead. However, you
can use Allow rules for static NAT IP addresses.

Block This rule type enables you to do the following:

• Block outgoing access from your internal network to a specific

service on the Internet.
• Block incoming access from the Internet to a specific service in your
internal network.

Chapter 10: Setting Your Security Policy 175

Using Firewall Rules

Adding and Editing Firewall Rules

To add or edit a firewall rule

1. Click Security in the main menu, and click the Rules tab.
The Rules page appears.

2. Do one of the following:

• To add a new rule, click Add Rule.

• To edit an existing rule, click the Edit icon next to the desired rule.

176 Check Point ZoneAlarm User Guide

 Using Firewall Rules

The ZoneAlarm Firewall Rule wizard opens, with the Step 1: Rule Type dialog box
displayed.

3. Select the type of rule you want to create.

4. Click Next.
The Step 2: Service dialog box appears.
The example below shows an Allow and Forward rule.

Chapter 10: Setting Your Security Policy 177

Using Firewall Rules

5. Complete the fields using the relevant information in the following table.
6. Click Next.
The Step 3: Destination & Source dialog box appears.

7. To configure advanced settings, click Show Advanced Settings.

New fields appear.

178 Check Point ZoneAlarm User Guide

 Using Firewall Rules

8. Complete the fields using the relevant information in the following table.
9. Click Next.
The Step 4: Rule Options dialog box appears.

10. Complete the fields using the relevant information in the following table.
11. Click Next.

Chapter 10: Setting Your Security Policy 179

Using Firewall Rules

The Step 5: Done dialog box appears.

12. If desired, type a description of the rule in the field provided.

13. Click Finish.
The new rule appears in the Rules page.

Table 33: Firewall Rule Fields

In this field… Do this…

Any Service Click this option to specify that the rule should apply to any service.

Standard Click this option to specify that the rule should apply to a specific standard
Service service or a network service object.

You must then select the desired service or network service object from the
drop-down list.

Custom Service Click this option to specify that the rule should apply to a specific non-
standard service.

The Protocol and Port Range fields are enabled. You must fill them in.

180 Check Point ZoneAlarm User Guide

 Using Firewall Rules

In this field… Do this…

Protocol Select the protocol for which the rule should apply (ESP, GRE, TCP, UDP,
ICMP, IGMP, or OSPF).

To specify that the rule should apply for any protocol, select ANY.

To specify a protocol by number, select Other. The Protocol Number field

appears.

Port Range To specify the port range to which the rule applies, type the start port
number in the left text box, and the end port number in the right text box.

Note: If you do not enter a port range, the rule will apply to all ports. If you
enter only one port number, the range will include only that port.

Protocol Type the number of the protocol for which the rule should apply.
Number

Source Select the source of the connections you want to allow/block.

To specify an IP address, select Specified IP and type the desired IP address

in the field provided.

To specify an IP address range, select Specified Range and type the desired
IP address range in the fields provided.

Chapter 10: Setting Your Security Policy 181

Using Firewall Rules

In this field… Do this…

Destination Select the destination of the connections you want to allow or block.

To specify an IP address, select Specified IP and type the desired IP address

in the text box.

To specify an IP address range, select Specified Range and type the desired
IP address range in the fields provided.

To specify the ZoneAlarm IP address, select This Gateway.

To specify any destination except the ZoneAlarm Portal and network

printers, select ANY.

If the current time Select this option to specify that the rule should be applied only during
is certain hours of the day.

You must then use the fields and drop-down lists provided, to specify the
desired time range.

Forward the Select the destination to which matching connections should be forwarded.
connection to
To specify an IP address, select Specified IP and type the desired IP address
in the text box.

This field only appears when defining an Allow and Forward rule.

Redirect to port Select this option to redirect the connections to a specific port.

You must then type the desired port in the field provided.

This option is called Port Address Translation (PAT), and is only available
when defining an Allow and Forward rule.

182 Check Point ZoneAlarm User Guide

 Using Firewall Rules

In this field… Do this…

Log accepted Select this option to log the specified blocked or allowed connections.
connections /
By default, accepted connections are not logged, and blocked connections
Log blocked
are logged. You can modify this behavior by changing the check box's state.
connections

Enabling/Disabling Firewall Rules

You can temporarily disable a user-defined rule.

To enable/disable a firewall rule

1. Click Security in the main menu, and click the Rules tab.
The Rules page appears.
2. Next to the desired rule, do one of the following:

• To enable the rule, click .

The button changes to and the rule is enabled.

• To disable the rule, click .

The button changes to and the rule is disabled.

Chapter 10: Setting Your Security Policy 183

Using Firewall Rules

Changing Firewall Rules' Priority

To change a firewall rule's priority

1. Click Security in the main menu, and click the Rules tab.
The Rules page appears.
2. Do one of the following:

• Click next to the desired rule, to move the rule up in the table.
• Click next to the desired rule, to move the rule down in the table.
The rule's priority changes accordingly.

Viewing and Deleting Firewall Rules

To view or delete an existing firewall rule

1. Click Security in the main menu, and click the Rules tab.
The Rules page appears with a list of existing firewall rules.
2. To view a rule's description, mouse-over the information icon in the desired
rule's row.
A tooltip displays the rule's description.
3. To delete a rule, do the following.

a. In the desired rule's row, click the Erase icon.

A confirmation message appears.
b. Click OK.
The rule is deleted.

184 Check Point ZoneAlarm User Guide

 Configuring Servers

Configuring Servers
Note: If you do not intend to host any public Internet servers in your network (such
as a Web Server, Mail Server, or an exposed host), you can skip this section.

The ZoneAlarm router enables you to configure the following types of public Internet
servers:
• Servers for specific services
You can allow all incoming connections of a specific service and forward them to a
particular host in your network. For example, you can set up your own Web server,
Mail server, or FTP server.

Note: Configuring servers is equivalent to creating simple Allow and Forward rules
for common services, where the destination is This Gateway. For information on
creating more complex rules, see Using Rules on page 172.

• Exposed host
If you need to allow unlimited incoming and outgoing connections between the
Internet and a particular host, you can define an exposed host. An exposed host is not
protected by the firewall, and it receives all traffic that was not forwarded to another
computer by use of Allow and Forward rules.

Warning: Defining an exposed host is not recommended unless you are fully aware of
the security risks. For example, an exposed host may be vulnerable to hacker
attacks.

Chapter 10: Setting Your Security Policy 185

Configuring Servers

To allow services to be run on a specific host

1. Click Security in the main menu, and click the Servers tab.
The Servers page appears, displaying a list of services and a host IP address for each
allowed service.

2. Complete the fields using the information in the following table.

3. Click Apply.
A success message appears.

Table 34: Servers Page Fields

In this Do this…
column…

Allow Select the check box next to the public server you want to configure. This
can be either of the following:

• A specific service or application (rows 1-9)

• An exposed host (row 10)

186 Check Point ZoneAlarm User Guide

 Using Web Rules

In this Do this…
column…

Host IP Type the IP address of the computer that will run the service (one of your
network computers), or click the corresponding This Computer button to
allow your computer to host the service.

VPN Only Select this option to allow only connections made through a VPN.

To stop the forwarding of services to a specific host

1. Click Security in the main menu, and click the Servers tab.
The Servers page appears.
2. In the desired server's row, click Clear.
The Host IP field is cleared.
3. Click Apply.

Using Web Rules

You can block or allow access to specific Web pages, by defining Web rules. If a user
attempts to access a blocked page, the Access Denied page appears. For information on
customizing this page, see Customizing the Access Denied Page on page 195.
If desired, you can permit specific users to override Web rules. Such users will be able to
view Web pages without restriction, after they have provided their username password via
the Access Denied page. For information on granting Web Filtering override permissions,
see Adding and Editing Users on page 313.
In addition, you can choose to exclude specific network objects from Web rule
enforcement. Users connecting from these network objects will be able to view Web pages
without restriction, regardless of whether they have Web Filtering override permissions.
For information on configuring network objects, see Using Network Objects on page 95.

Note: Web rules affect outgoing traffic only and cannot be used to allow or limit
access from the Internet to internal Web servers.

Chapter 10: Setting Your Security Policy 187

Using Web Rules

Note: Web rules differ from the Web Filtering subscription service in the following
ways:

• The Web Filtering service is subscription-based and requires a

connection to the Service Center, while Web rules are included with the
ZoneAlarm router.
• The Web Filtering service is centralized, extracting URLs from HTTP
requests and sending the URLs to the Service Center to determine
whether they should be blocked or allowed. With Web rules, HTTP
requests are analyzed in the gateway itself.
• The Web Filtering service is category based; that is, it filters Web sites
based on the category to which they belong. In contrast, Web rules
allow and block specific URLs.
You can use either content filtering solution or both in conjunction. When a user
attempts to access a Web site, the ZoneAlarm router first evaluates the Web rules.
If the site is not blocked by the Web rules, the Web Filtering service is then
consulted. For information on the Web Filtering service, see Web Filtering on page
276.

The ZoneAlarm router processes Web rules in the order they appear in the Web Rules table,
so that rule 1 is applied before rule 2, and so on. This enables you to define exceptions to
rules, by placing the exceptions higher up in the Web Rules table.

188 Check Point ZoneAlarm User Guide

 Using Web Rules

For example, if you want to block all the pages of a particular Web site, except a specific
page, you can create a rule blocking access to all of the Web site's pages and move the rule
down in the Web Rules table. Then create a rule allowing access to the desired page and
move this rule to a higher location in the Web Rules table than the first rule. In the figure
below, the general rule is rule number 2, and the exception is rule number 1.

The ZoneAlarm router will process rule 1 first, allowing access to the desired page, and
only then it will process rule 2, blocking access to the rest of the site.
The following rule types exist:

Table 35: Web Rule Types

Rule Description

Allow This rule type enables you to specify that a specific Web page should be
allowed.

Block This rule type enables you to specify that a specific Web page should be
blocked.

Chapter 10: Setting Your Security Policy 189

Using Web Rules

Adding and Editing Web Rules

To add or edit a Web rule

1. Click Security in the main menu, and click the Web Rules tab.
The Web Rules page appears.

2. Do one of the following:

• To add a new rule, click Add Rule.

• To edit an existing rule, click the Edit icon next to the desired rule.

190 Check Point ZoneAlarm User Guide

 Using Web Rules

The ZoneAlarm Web Rule Wizard opens, with the Step 1: Rule Type dialog box
displayed.

3. Select the type of rule you want to create.

4. Click Next.
The Step 2: Rule Location dialog box appears.
The example below shows a Block rule.

Chapter 10: Setting Your Security Policy 191

Using Web Rules

5. Complete the fields using the relevant information in the following table.
6. Click Next.
The Step 3: Confirm Rule dialog box appears.

7. Click Finish.
The new rule appears in the Web Rules page.

192 Check Point ZoneAlarm User Guide

 Using Web Rules

Table 36: Web Rules Fields

In this field… Do this…

Block/Allow Type the URL or IP address to which the rule should apply.
access to the
Wildcards (*) are supported. For example, to block all URLs that start with
following URL
"http://www.casino-", set this field's value to: http://www.casino-
*

Note: If you block a Web site based on its domain name

(http://<domain_name>), the Web site is not automatically blocked when
surfing to the Web server's IP address (http://<IP_address>). Likewise, if
you block a Web site based on its IP address, the Web site is not
automatically blocked when surfing to the domain name. To prevent access
to both the domain name and the IP address, you must block both.

Log allowed Select this option to log the specified blocked or allowed connections.
connections /
By default, allowed Web pages are not logged, and blocked Web pages are
Log blocked
logged.
connections

If the connection Select the source of the connections you want to allow/block.
source is
To specify an IP address, select Specified IP and type the desired IP address
in the field provided.

To specify an IP address range, select Specified Range and type the desired IP
address range in the fields provided.

Chapter 10: Setting Your Security Policy 193

Using Web Rules

Changing Web Rules' Priority

To change a Web rule's priority

1. Click Security in the main menu, and click the Web Rules tab.
The Web Rules page appears.
2. Do one of the following:

• Click next to the desired rule, to move the rule up in the table.
• Click next to the desired rule, to move the rule down in the table.
The rule's priority changes accordingly.

Viewing and Deleting Web Rules

To view or delete an existing Web rule

1. Click Security in the main menu, and click the Web Rules tab.
The Web Rules page appears with a list of existing Web rules.
2. To delete a rule, do the following.

a. In the desired rule's row, click the Erase icon.

A confirmation message appears.
b. Click OK.
The rule is deleted.

194 Check Point ZoneAlarm User Guide

 Using Web Rules

Customizing the Access Denied Page

The Access Denied page appears when a user attempts to access a page that is blocked
either by a Web rule or by the Web Filtering service. You can customize this page using
the following procedure.
For information on the Web Filtering service, see Web Filtering on page 276.

To customize the Access Denied page

1. Do one of the following:

• Click Security in the main menu, and click the Web Rules tab.
The Web Rules page appears.
• Click Services in the main menu, and click the Web Filtering tab.
The Web Filtering page appears.
2. Click Settings.
The Customize Blocked Page page appears. In the following example, this page was
accessed via the Web Rules page.

3. In the text box, type the message that should appear when a user attempts to
access a blocked Web page.

Chapter 10: Setting Your Security Policy 195

Using Web Rules

You can use HTML tags as needed.

4. To display the Access Denied page using HTTPS, select the Use HTTPS check
box.
5. To preview the Access Denied page, click Preview.
A browser window opens displaying the Access Denied page.
6. Click Apply.
Your changes are saved.

196 Check Point ZoneAlarm User Guide

 Overview

Chapter 11

Using SmartDefense
This chapter explains how to use Check Point SmartDefense Services.
This chapter includes the following topics:
Overview ..................................................................................................197
Configuring SmartDefense .......................................................................198
SmartDefense Categories .........................................................................205
Resetting SmartDefense to its Defaults ....................................................246

Overview
The ZoneAlarm router includes Check Point SmartDefense Services, based on Check Point
Application Intelligence. SmartDefense provides a combination of attack safeguards and
attack-blocking tools that protect your network in the following ways:
• Validating compliance to standards
• Validating expected usage of protocols (Protocol Anomaly Detection)
• Limiting application ability to carry malicious data
• Controlling application-layer operations
In addition, SmartDefense aids proper usage of Internet resources, such as FTP, instant
messaging, Peer-to-Peer (P2P) file sharing, file-sharing operations, and File Transfer
Protocol (FTP) uploading, among others.

Chapter 11: Using SmartDefense 197

Configuring SmartDefense

Configuring SmartDefense
You can configure SmartDefense using the following tools:
• SmartDefense Wizard. Resets all SmartDefense settings to their defaults, and then
creates a SmartDefense security policy according to your network and security
preferences. See Using the SmartDefense Wizard on page 198.
• SmartDefense Tree. Enables you to fine tune individual settings in the
SmartDefense policy. You can use the SmartDefense tree instead of, or in
addition to, the wizard. See Using the SmartDefense Tree on page 203.

Using the SmartDefense Wizard

The SmartDefense Wizard allows you to configure your SmartDefense security policy
quickly and easily through its user-friendly interface.

Note: The SmartDefense wizard clears any existing SmartDefense settings.

After using the wizard, you can fine tune the policy settings using the SmartDefense tree.
See Using the SmartDefense Tree on page 203.

To configure the SmartDefense policy using the wizard

1. Click Security in the main menu, and click the SmartDefense tab.

198 Check Point ZoneAlarm User Guide

 Configuring SmartDefense

The SmartDefense page appears.

2. Click SmartDefense Wizard.

The SmartDefense Wizard opens, with the Step 1: SmartDefense Level dialog box
displayed.

3. Drag the lever to the desired level of SmartDefense enforcement.

Chapter 11: Using SmartDefense 199

Configuring SmartDefense

For information on the levels, see the following table.

4. Click Next.
The Step 2: Application Intelligence Server Types dialog box appears.

5. Select the check boxes next to the types of public servers that are running on
your network.
6. Click Next.
The Step 3: Application Blocking dialog box appears.

200 Check Point ZoneAlarm User Guide

 Configuring SmartDefense

7. Select the check boxes next to the types of applications you want to block
from running on your network.
8. Click Next.
The Step 4: Confirmation dialog box appears.

9. Click Finish.
Existing SmartDefense settings are cleared, and the security policy is applied.

Chapter 11: Using SmartDefense 201

Configuring SmartDefense

Table 37: SmartDefense Security Levels

This level… Does this…

Minimal Disables all SmartDefense protections, except those that cannot be disabled.

Normal Enables the following:

• Teardrop
• Ping of Death
• LAND
• Packet Sanity
• Max Ping Size (set to 1500)
• Welchia
• Cisco IOS
• Null Payload
• IGMP
• Small PMTU (Log Only)

This level blocks the most common attacks.

High Enables the same protections as Normal level, as well as the following:

• Host Port Scan

• Sweep Scan
• HTTP Header Rejection
• Strict TCP (Log Only)

Extra Strict Enables the same protections as High level, as well as the following:

• Strict TCP (Log + Block)

• Small PMTU (Log + Block)
• Max Ping Size (set to 512)
• Network Quota

202 Check Point ZoneAlarm User Guide

 Configuring SmartDefense

Using the SmartDefense Tree

For convenience, SmartDefense is organized as a tree, in which each branch represents a
category of settings.

When a category is expanded, the settings it contains appear as nodes. For information on
each category and the nodes it contains, see SmartDefense Categories on page 205.

Each node represents an attack type, a sanity check, or a protocol or service that is
vulnerable to attacks. To control how SmartDefense handles a specific attack, you must
configure the relevant node's settings.

Chapter 11: Using SmartDefense 203

Configuring SmartDefense

To configure a SmartDefense node

1. Click Security in the main menu, and click the SmartDefense tab.
The SmartDefense page appears.
The left pane displays a tree containing SmartDefense categories.

• To expand a category, click the icon next to it.

• To collapse a category, click the icon next to it.
2. Expand the relevant category, and click on the desired node.
The right pane displays a description of the node, followed by fields.

3. To modify the node's current settings, do the following:

a) Complete the fields using the relevant information in SmartDefense
Categories on page 205.
b) Click Apply.
4. To reset the node to its default values:

204 Check Point ZoneAlarm User Guide

 SmartDefense Categories

a) Click Default.
A confirmation message appears.
b) Click OK.
The fields are reset to their default values, and your changes are saved.

SmartDefense Categories
SmartDefense includes the following categories:
• Denial of Service on page 205
• FTP on page 232
• HTTP on page 237
• IGMP on page 243
• Instant Messaging Traffic on page 244
• IP and ICMP on page 211
• Microsoft Networks on page 241
• Peer-to-Peer on page 239
• Port Scan on page 230
• TCP on page 223

Denial of Service
Denial of Service (DoS) attacks are aimed at overwhelming the target with spurious data,
to the point where it is no longer able to respond to legitimate service requests.
This category includes the following attacks:
• DDoS Attack on page 210
• LAND on page 208
• Non-TCP Flooding on page 209
• Ping of Death on page 207
• Teardrop on page 206

Chapter 11: Using SmartDefense 205

SmartDefense Categories

Teardrop
In a Teardrop attack, the attacker sends two IP fragments, the latter entirely contained
within the former. This causes some computers to allocate too much memory and crash.
You can configure how Teardrop attacks should be handled.

Table 38: Teardrop Fields

In this field… Do this…

Action Specify what action to take when a Teardrop attack occurs, by selecting one
of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log Teardrop attacks, by selecting one of the following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

206 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Ping of Death
In a Ping of Death attack, the attacker sends a fragmented PING request that exceeds the
maximum IP packet size (64KB). Some operating systems are unable to handle such
requests and crash.
You can configure how Ping of Death attacks should be handled.

Table 39: Ping of Death Fields

In this field… Do this…

Action Specify what action to take when a Ping of Death attack occurs, by selecting
one of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log Ping of Death attacks, by selecting one of the
following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

Chapter 11: Using SmartDefense 207

SmartDefense Categories

LAND
In a LAND attack, the attacker sends a SYN packet, in which the source address and port
are the same as the destination (the victim computer). The victim computer then tries to
reply to itself and either reboots or crashes.
You can configure how LAND attacks should be handled.

Table 40: LAND Fields

In this field… Do this…

Action Specify what action to take when a LAND attack occurs, by selecting one of
the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log LAND attacks, by selecting one of the following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

208 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Non-TCP Flooding
Advanced firewalls maintain state information about connections in a State table. In Non-
TCP Flooding attacks, the attacker sends high volumes of non-TCP traffic. Since such
traffic is connectionless, the related state information cannot be cleared or reset, and the
firewall State table is quickly filled up. This prevents the firewall from accepting new
connections and results in a Denial of Service (DoS).
You can protect against Non-TCP Flooding attacks by limiting the percentage of state table
capacity used for non-TCP connections.

Table 41: Non-TCP Flooding Fields

In this field… Do this…

Action Specify what action to take when the percentage of state table capacity used
for non-TCP connections reaches the Max. percent non TCP traffic threshold.
Select one of the following:

• Block. Block any additional non-TCP connections.

• None. No action. This is the default.

Track Specify whether to log non-TCP connections that exceed the Max. Percent
Non-TCP Traffic threshold, by selecting one of the following:

• Log. Log the connections.

• None. Do not log the connections. This is the default.

Chapter 11: Using SmartDefense 209

SmartDefense Categories

In this field… Do this…

Max. Percent Type the maximum percentage of state table capacity allowed for non-TCP
Non-TCP Traffic connections.

The default value is 10%.

DDoS Attack
In a distributed denial-of-service attack (DDoS attack), the attacker directs multiple hosts
in a coordinated attack on a victim computer or network. The attacking hosts send large
amounts of spurious data to the victim, so that the victim is no longer able to respond to
legitimate service requests.
You can configure how DDoS attacks should be handled.

210 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Table 42: Distributed Denial of Service Fields

In this field… Do this…

Action Specify what action to take when a DDoS attack occurs, by selecting one of
the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log DDoS attacks, by selecting one of the following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

IP and ICMP
This category allows you to enable various IP and ICMP protocol tests, and to configure
various protections against IP and ICMP-related attacks. It includes the following:
• Checksum Verification on page 222
• Cisco IOS DOS on page 219
• IP Fragments on page 215
• Max Ping Size on page 214
• Network Quota on page 217
• Null Payload on page 221
• Packet Sanity on page 212
• Welchia on page 218

Chapter 11: Using SmartDefense 211

SmartDefense Categories

Packet Sanity
Packet Sanity performs several Layer 3 and Layer 4 sanity checks. These include verifying
packet size, UDP and TCP header lengths, dropping IP options, and verifying the TCP
flags.
You can configure whether logs should be issued for offending packets.

Table 43: Packet Sanity Fields

In this field… Do this…

Action Specify what action to take when a packet fails a sanity test, by selecting
one of the following:

• Block. Block the packet. This is the default.

• None. No action.

Track Specify whether to issue logs for packets that fail the packet sanity tests, by
selecting one of the following:

• Log. Issue logs. This is the default.

• None. Do not issue logs.

212 Check Point ZoneAlarm User Guide

 SmartDefense Categories

In this field… Do this…

Disable relaxed The UDP length verification sanity check measures the UDP header length
UDP length and compares it to the UDP header length specified in the UDP header. If
verification the two values differ, the packet may be corrupted.

However, since different applications may measure UDP header length

differently, the ZoneAlarm router relaxes the UDP length verification sanity
check by default, performing the check but not dropping offending packets.
This is called relaxed UDP length verification.

Specify whether the ZoneAlarm router should relax the UDP length
verification sanity check or not, by selecting one of the following:

• True. Disable relaxed UDP length verification. The ZoneAlarm

router will drop packets that fail the UDP length verification
check.
• False. Do not disable relaxed UDP length verification. The
ZoneAlarm router will not drop packets that fail the UDP length
verification check. This is the default.

Chapter 11: Using SmartDefense 213

SmartDefense Categories

Max Ping Size

PING (ICMP echo request) is a program that uses ICMP protocol to check whether a
remote machine is up. A request is sent by the client, and the server responds with a reply
echoing the client's data.
An attacker can echo the client with a large amount of data, causing a buffer overflow.
You can protect against such attacks by limiting the allowed size for ICMP echo requests.

Table 44: Max Ping Size Fields

In this field… Do this…

Action Specify what action to take when an ICMP echo response exceeds the Max
Ping Size threshold, by selecting one of the following:

• Block. Block the request. This is the default.

• None. No action.

Track Specify whether to log ICMP echo responses that exceed the Max Ping Size
threshold, by selecting one of the following:

• Log. Log the responses. This is the default.

• None. Do not log the responses.

214 Check Point ZoneAlarm User Guide

 SmartDefense Categories

In this field… Do this…

Max Ping Size Specify the maximum data size for ICMP echo response.

The default value is 1500.

IP Fragments
When an IP packet is too big to be transported by a network link, it is split into several
smaller IP packets and transmitted in fragments. To conceal a known attack or exploit, an
attacker might imitate this common behavior and break the data section of a single packet
into several fragmented packets. Without reassembling the fragments, it is not always
possible to detect such an attack. Therefore, the ZoneAlarm router always reassembles all
the fragments of a given IP packet, before inspecting it to make sure there are no attacks or
exploits in the packet.
You can configure how fragmented packets should be handled.

Chapter 11: Using SmartDefense 215

SmartDefense Categories

Table 45: IP Fragments Fields

In this field… Do this…

Forbid IP Fragments Specify whether all fragmented packets should be dropped, by selecting
one of the following:

• True. Drop all fragmented packets.

• False. No action. This is the default.

Under normal circumstances, it is recommended to leave this field set to

False. Setting this field to True may disrupt Internet connectivity, because
it does not allow any fragmented packets.

Max Number of Type the maximum number of fragmented packets allowed. Packets
Incomplete Packets exceeding this threshold will be dropped.

The default value is 300.

Timeout for When the ZoneAlarm router receives packet fragments, it waits for
Discarding additional fragments to arrive, so that it can reassemble the packet.
Incomplete Packets Type the number of seconds to wait before discarding incomplete
packets.

The default value is 10.

Track Specify whether to log fragmented packets, by selecting one of the

following:

• Log. Log all fragmented packets.

• None. Do not log the fragmented packets. This is the default.

216 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Network Quota
An attacker may try to overload a server in your network by establishing a very large
number of connections per second. To protect against Denial Of Service (DoS) attacks,
Network Quota enforces a limit upon the number of connections per second that are
allowed from the same source IP address.
You can configure how connections that exceed that limit should be handled.

Table 46: Network Quota Fields

In this field… Do this…

Action Specify what action to take when the number of network connections
from the same source reaches the Max. Connections/Second per Source IP
threshold. Select one of the following:

• Block. Block all new connections from the source. Existing

connections will not be blocked. This is the default.
• None. No action.

Track Specify whether to log connections from a specific source that exceed
the Max. Connections/Second per Source IP threshold, by selecting one of
the following:

• Log. Log the connections. This is the default.

• None. Do not log the connections.

Chapter 11: Using SmartDefense 217

SmartDefense Categories

In this field… Do this…

Max. Type the maximum number of network connections allowed per second
Connections/Second from the same source IP address.
from Same Source IP
The default value is 100.

Set a lower threshold for stronger protection against DoS attacks.

Note: Setting this value too low can lead to false alarms.

Welchia
The Welchia worm uses the MS DCOM vulnerability or a WebDAV vulnerability. After
infecting a computer, the worm begins searching for other live computers to infect. It does
so by sending a specific ping packet to a target and waiting for the reply that signals that
the target is alive. This flood of pings may disrupt network connectivity.
You can configure how the Welchia worm should be handled.

218 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Table 47: Welchia Fields

In this field… Do this…

Action Specify what action to take when the Welchia worm is detected, by selecting
one of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log Welchia worm attacks, by selecting one of the
following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

Cisco IOS DOS

Cisco routers are configured to process and accept Internet Protocol version 4 (IPv4)
packets by default. When a Cisco IOS device is sent a specially crafted sequence of IPv4
packets (with protocol type 53 - SWIPE, 55 - IP Mobility, 77 - Sun ND, or 103 - Protocol
Independent Multicast - PIM), the router will stop processing inbound traffic on that
interface.
You can configure how Cisco IOS DOS attacks should be handled.

Chapter 11: Using SmartDefense 219

SmartDefense Categories

Table 48: Cisco IOS DOS

In this field… Do this…

Action Specify what action to take when a Cisco IOS DOS attack occurs,
by selecting one of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log Cisco IOS DOS attacks, by selecting one of
the following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

Number of Hops to Protect Type the number of hops from the enforcement module that Cisco
routers should be protected.

The default value is 10.

Action Protection for Specify what action to take when an IPv4 packet of the specific
SWIPE - Protocol 53 / protocol type is received, by selecting one of the following:
IP Mobility - Protocol 55 /
• Block. Drop the packet. This is the default.
SUN-ND - Protocol 77 / • None. No action.
PIM - Protocol 103

220 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Null Payload
Some worms, such as Sasser, use ICMP echo request packets with null payload to detect
potentially vulnerable hosts.
You can configure how null payload ping packets should be handled.

Table 49: Null Payload Fields

In this field… Do this…

Action Specify what action to take when null payload ping packets are detected, by
selecting one of the following:

• Block. Block the packets. This is the default.

• None. No action.

Track Specify whether to log null payload ping packets, by selecting one of the
following:

• Log. Log the packets. This is the default.

• None. Do not log the packets.

Chapter 11: Using SmartDefense 221

SmartDefense Categories

Checksum Verification
SmartDefense identifies any IP, TCP, or UDP packets with incorrect checksums. You can
configure how these packets should be handled.

Table 50: Checksum Verification Fields

In this field… Do this…

Action Specify what action to take when packets with incorrect checksums are
detected, by selecting one of the following:

• Block. Block the packets. This is the default.

• None. No action.

Track Specify whether to log packets with incorrect checksums, by selecting one of
the following:

• Log. Log the packets.

• None. Do not log the packets. This is the default.

222 Check Point ZoneAlarm User Guide

 SmartDefense Categories

TCP
This category allows you to configure various protections related to the TCP protocol. It
includes the following:
• Flags on page 229
• Sequence Verifier on page 228
• Small PMTU on page 224
• Strict TCP on page 223
• SynDefender on page 226

Strict TCP
Out-of-state TCP packets are SYN-ACK or data packets that arrive out of order, before the
TCP SYN packet.

Note: In normal conditions, out-of-state TCP packets can occur after the ZoneAlarm
restarts, since connections which were established prior to the reboot are unknown.
This is normal and does not indicate an attack.

You can configure how out-of-state TCP packets should be handled.

Chapter 11: Using SmartDefense 223

SmartDefense Categories

Table 51: Strict TCP

In this field… Do this…

Action Specify what action to take when an out-of-state TCP packet arrives, by
selecting one of the following:

• Block. Block the packets.

• None. No action. This is the default.

Track Specify whether to log null payload ping packets, by selecting one of the
following:

• Log. Log the packets. This is the default.

• None. Do not log the packets.

Small PMTU
Small PMTU (Packet MTU) is a bandwidth attack in which the client fools the server into
sending large amounts of data using small packets. Each packet has a large overhead that
creates a "bottleneck" on the server.
You can protect against this attack by specifying a minimum packet size for data sent over
the Internet.

224 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Table 52: Small PMTU Fields

In this field… Do this…

Action Specify what action to take when a packet is smaller than the Minimal MTU
Size threshold, by selecting one of the following:

• Block. Block the packet.

• None. No action. This is the default.

Track Specify whether to issue logs for packets are smaller than the Minimal MTU
Size threshold, by selecting one of the following:

• Log. Issue logs. This is the default.

• None. Do not issue logs.

Minimal MTU Type the minimum value allowed for the MTU field in IP packets sent by a
Size client.

An overly small value will not prevent an attack, while an overly large value
might degrade performance and cause legitimate requests to be dropped.

The default value is 300.

Chapter 11: Using SmartDefense 225

SmartDefense Categories

SynDefender
In a SYN attack, the attacker sends many SYN packets without finishing the three-way
handshake. This causes the attacked host to be unable to accept new connections.
You can protect against this attack by specifying a maximum amount of time for
completing handshakes.

Table 53: SynDefender Fields

In this field… Do this…

Action Specify what action to take when a SYN attack occurs, by selecting one of
the following:

• Block. Block the packet. This is the default.

• None. No action.

A SYN attack is when more than 5 incomplete TCP handshakes are

detected within 10 seconds. A handshake is considered incomplete when it
exceeds the Maximum time for completing the handshake threshold.

Track Specify whether to issue logs for the events specified by the Log Mode
parameter, by selecting one of the following:

• Log. Issue logs. This is the default.

• None. Do not issue logs.

226 Check Point ZoneAlarm User Guide

 SmartDefense Categories

In this field… Do this…

Log Mode Specify upon which events logs should be issued, by selecting one of the
following:

• None. Do not issue logs.

• Log per attack. Issue logs for each SYN attack. This is the default.
• Log individual unfinished handshakes. Issue logs for each incomplete
handshake.
This field is only relevant if the Track field is set to Log.

Maximum time for Type the maximum amount of time in seconds after which a TCP handshake
completing the is considered incomplete.
handshake
The default value is 10 seconds.

Protect external Specify whether SynDefender should be enabled for external (WAN)
interfaces only interfaces only, by selecting one of the following:

• Disabled. Enable SynDefender for all the firewall interfaces. This

is the default.
• Enabled. Enable SynDefender for external interfaces only.

Chapter 11: Using SmartDefense 227

SmartDefense Categories

Sequence Verifier
The ZoneAlarm router examines each TCP packet's sequence number and checks whether
it matches a TCP connection state. You can configure how the router handles packets that
match a TCP connection in terms of the TCP session but have incorrect sequence numbers.

Table 54: Strict TCP

In this field… Do this…

Action Specify what action to take when TCP packets with incorrect sequence
numbers arrive, by selecting one of the following:

• Block. Block the packets.

• None. No action. This is the default.

Track Specify whether to log TCP packets with incorrect sequence numbers, by
selecting one of the following:

• Log. Log the packets. This is the default.

• None. Do not log the packets.

228 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Flags
The URG flag is used to indicate that there is urgent data in the TCP stream, and that the
data should be delivered with high priority. Since handling of the URG flag is inconsistent
between different operating systems, an attacker can use the URG flag to conceal certain
attacks.
You can configure how the URG flag should be handled.

Table 55: Flags Fields

In this field… Do this…

URG Flag Specify whether to clear or allow the URG flag, by selecting one of the
following:

• Clear. Clear the URG flag on all incoming packets. This is the
default.
• Allow. Allow the URG flag.

Chapter 11: Using SmartDefense 229

SmartDefense Categories

Port Scan
An attacker can perform a port scan to determine whether ports are open and vulnerable to
an attack. This is most commonly done by attempting to access a port and waiting for a
response. The response indicates whether or not the port is open.
This category includes the following types of port scans:
• Host Port Scan. The attacker scans a specific host's ports to determine which of
the ports are open.
• Sweep Scan. The attacker scans various hosts to determine where a specific port
is open.
You can configure how the ZoneAlarm router should react when a port scan is detected.

230 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Table 56: Port Scan Fields

In this field… Do this…

Number of ports SmartDefense detects ports scans by measuring the number of ports
accessed accessed over a period of time. The number of ports accessed must exceed
the Number of ports accessed value, within the number of seconds specified by
the In a period of [seconds] value, in order for SmartDefense to consider the
activity a scan.

Type the minimum number of ports that must be accessed within the In a
period of [seconds] period, in order for SmartDefense to detect the activity as
a port scan.

For example, if this value is 30, and 40 ports are accessed within a specified
period of time, SmartDefense will detect the activity as a port scan.

For Host Port Scan, the default value is 30. For Sweep Scan, the default
value is 50.

In a period of SmartDefense detects ports scans by measuring the number of ports

[seconds] accessed over a period of time. The number of ports accessed must exceed
the Number of ports accessed value, within the number of seconds specified by
the In a period of [seconds] value, in order for SmartDefense to consider the
activity a scan.

Type the maximum number of seconds that can elapse, during which the
Number of ports accessed threshold is exceeded, in order for SmartDefense to
detect the activity as a port scan.

For example, if this value is 20, and the Number of ports accessed threshold is
exceeded for 15 seconds, SmartDefense will detect the activity as a port
scan. If the threshold is exceeded for 30 seconds, SmartDefense will not
detect the activity as a port scan.

The default value is 20 seconds.

Chapter 11: Using SmartDefense 231

SmartDefense Categories

In this field… Do this…

Track Specify whether to issue logs for scans, by selecting one of the following:

• Log. Issue logs. This is the default.

• None. Do not issue logs. This is the default.

Detect scans Specify whether to detect only scans originating from the Internet, by
from Internet only selecting one of the following:

• False. Do not detect only scans from the Internet. This is the
default.
• True. Detect only scans from the Internet.

FTP
This category allows you to configure various protections related to the FTP protocol. It
includes the following:
• Block Known Ports on page 234
• Block Port Overflow on page 235
• Blocked FTP Commands on page 236
• FTP Bounce on page 233

232 Check Point ZoneAlarm User Guide

 SmartDefense Categories

FTP Bounce
When connecting to an FTP server, the client sends a PORT command specifying the IP
address and port to which the FTP server should connect and send data. An FTP Bounce
attack is when an attacker sends a PORT command specifying the IP address of a third
party instead of the attacker's own IP address. The FTP server then sends data to the victim
machine.
You can configure how FTP bounce attacks should be handled.

Table 57: FTP Bounce Fields

In this field… Do this…

Action Specify what action to take when an FTP Bounce attack occurs, by selecting
one of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log FTP Bounce attacks, by selecting one of the
following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

Chapter 11: Using SmartDefense 233

SmartDefense Categories

Block Known Ports

You can choose to block the FTP server from connecting to well-known ports.

Note: Known ports are published ports associated with services (for example, SMTP
is port 25).

This provides a second layer of protection against FTP bounce attacks, by preventing such
attacks from reaching well-known ports.

Table 58: Block Known Ports Fields

In this field… Do this…

Action Specify what action to take when the FTP server attempts to connect to a
well-known port, by selecting one of the following:

• Block. Block the connection.

• None. No action. This is the default.

234 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Block Port Overflow

FTP clients send PORT commands when connecting to the FTP sever. A PORT command
consists of a series of numbers between 0 and 255, separated by commas.
To enforce compliance to the FTP standard and prevent potential attacks against the FTP
server, you can block PORT commands that contain a number greater than 255.

Table 59: Block Port Overflow

In this field… Do this…

Action Specify what action to take for PORT commands containing a number
greater than 255, by selecting one of the following:

• Block. Block the PORT command. This is the default.

• None. No action.

Chapter 11: Using SmartDefense 235

SmartDefense Categories

Blocked FTP Commands

Some seldom-used FTP commands may compromise FTP server security and integrity.
You can specify which FTP commands should be allowed to pass through the security
server, and which should be blocked.

To enable FTP command blocking

• In the Action drop-down list, select Block.
The FTP commands listed in the Blocked Commands box will be blocked.
FTP command blocking is enabled by default.

To disable FTP command blocking

• In the Action drop-down list, select None.
All FTP commands are allowed, including those in the Blocked Commands box.

To block a specific FTP command

1. In the Allowed Commands box, select the desired FTP command.
2. Click Block.
The FTP command appears in the Blocked Commands box.
3. Click Apply.
When FTP command blocking is enabled, the FTP command will be blocked.

236 Check Point ZoneAlarm User Guide

 SmartDefense Categories

To allow a specific FTP command

1. In the Blocked Commands box, select the desired FTP command.
2. Click Accept.
The FTP command appears in the Allowed Commands box.
3. Click Apply.
The FTP command will be allowed, regardless of whether FTP command blocking is
enabled or disabled.

HTTP
This category allows you to configure various protections related to the HTTP protocol. It
includes the following:
• Header Rejection on page 237
• Worm Catcher on page 238

Header Rejection
Some exploits are carried in standard HTTP headers with custom values (for example, in
the Host header), or in custom HTTP headers. You can protect against such exploits by
rejecting HTTP requests that contain specific headers and header values.

Chapter 11: Using SmartDefense 237

SmartDefense Categories

Table 60: Header Rejection Fields

In this field… Do this…

Action Specify what action to take when an HTTP header-based exploit is

detected, by selecting one of the following:

• Block. Block the attack.

• None. No action. This is the default.

Track Specify whether to log HTTP header-based exploits, by selecting one of

the following:

• Log. Log the attack.

• None. Do not log the attack. This is the default.
Select the HTTP header values to detect.
HTTP header values
list

Worm Catcher
A worm is a self-replicating malware (malicious software) that propagates by actively
sending itself to new machines. Some worms propagate by using security vulnerabilities in
the HTTP protocol.
You can specify how HTTP-based worm attacks should be handled.

238 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Table 61: Worm Catcher Fields

In this field… Do this…

Action Specify what action to take when an HTTP-based worm attack is

detected, by selecting one of the following:

• Block. Block the attack.

• None. No action. This is the default.

Track Specify whether to log HTTP-based worm attacks, by selecting one of

the following:

• Log. Log the attack.

• None. Do not log the attack. This is the default.
Select the worm patterns to detect.
HTTP-based worm
patterns list

Peer-to-Peer
SmartDefense can block peer-to-peer file-sharing traffic, by identifying the proprietary
protocols and preventing the initial connection to the peer-to-peer networks. This prevents
not only downloads, but also search operations.
This category includes the following nodes:
• BitTorrent
• eMule
• Gnutella
• KaZaA
• Winny

Note: SmartDefense can detect peer-to-peer traffic regardless of the TCP port being
used to initiate the session.

Chapter 11: Using SmartDefense 239

SmartDefense Categories

In each node, you can configure how peer-to-peer connections of the selected type should
be handled, using the following table.

Table 62: Peer to Peer Fields

In this field… Do this…

Action Specify what action to take when a connection is attempted, by selecting

one of the following:

• Block. Block the connection.

• None. No action. This is the default.

Track Specify whether to log peer-to-peer connections, by selecting one of the

following:

• Log. Log the connection.

• None. Do not log the connection. This is the default.

Block proprietary Specify whether proprietary protocols should be blocked on all ports, by
protocols on all ports selecting one of the following:

• Block. Block the proprietary protocol on all ports. This in effect

prevents all communication using this peer-to-peer
application. This is the default.
• None. Do not block the proprietary protocol on all ports.

240 Check Point ZoneAlarm User Guide

 SmartDefense Categories

In this field… Do this…

Block masquerading Specify whether to block using the peer-to-peer application over HTTP,
over HTTP protocol by selecting one of the following:

• Block. Block using the application over HTTP. This is the

default.
• None. Do not block using the application over HTTP.

This field is not relevant for eMule and Winny.

Microsoft Networks
This category includes File and Print Sharing.
Microsoft operating systems and Samba clients rely on Common Internet File System
(CIFS), a protocol for sharing files and printers. However, this protocol is also widely used
by worms as a means of propagation.
You can configure how CIFS worms should be handled.

Chapter 11: Using SmartDefense 241

SmartDefense Categories

Table 63: File Print and Sharing Fields

In this field… Do this…

Action Specify what action to take when a CIFS worm attack is detected, by
selecting one of the following:

• Block. Block the attack.

• None. No action. This is the default.

Track Specify whether to log CIFS worm attacks, by selecting one of the
following:

• Log. Log the attack.

• None. Do not log the attack. This is the default.
Select the worm patterns to detect.
CIFS worm patterns
list Patterns are matched against file names (including file paths but
excluding the disk share name) that the client is trying to read or
write from the server.

242 Check Point ZoneAlarm User Guide

 SmartDefense Categories

IGMP
This category includes the IGMP protocol.
IGMP is used by hosts and routers to dynamically register and discover multicast group
membership. Attacks on the IGMP protocol usually target a vulnerability in the multicast
routing software/hardware used, by sending specially crafted IGMP packets.
You can configure how IGMP attacks should be handled.

Table 64: IGMP Fields

In this field… Do this…

Action Specify what action to take when an IGMP attack occurs, by selecting
one of the following:

• Block. Block the attack. This is the default.

• None. No action.

Track Specify whether to log IGMP attacks, by selecting one of the following:

• Log. Log the attack. This is the default.

• None. Do not log the attack.

Chapter 11: Using SmartDefense 243

SmartDefense Categories

In this field… Do this…

Enforce IGMP to According to the IGMP specification, IGMP packets must be sent to
multicast addresses multicast addresses. Sending IGMP packets to a unicast or broadcast
address might constitute and attack; therefore the ZoneAlarm router
blocks such packets.

Specify whether to allow or block IGMP packets that are sent to non-
multicast addresses, by selecting one of the following:

• Block. Block IGMP packets that are sent to non-multicast

addresses. This is the default.
• None. No action.

Instant Messaging Traffic

SmartDefense can block instant messaging applications that use VoIP protocols, by
identifying the messaging application's fingerprints and HTTP headers.
This category includes the following nodes:
• ICQ
• MSN Messenger
• Skype
• Yahoo

244 Check Point ZoneAlarm User Guide

 SmartDefense Categories

Note: SmartDefense can detect instant messaging traffic regardless of the TCP port
being used to initiate the session.

Note: Skype versions up to 2.0.0.103 are supported.

In each node, you can configure how instant messaging connections of the selected type
should be handled, using the following table.

Table 65: Instant Messengers Fields

In this field… Do this…

Action Specify what action to take when a connection is attempted, by selecting

one of the following:

• Block. Block the connection.

• None. No action. This is the default.

Track Specify whether to log instant messenger connections, by selecting one

of the following:

• Log. Log the connection.

• None. Do not log the connection. This is the default.

Chapter 11: Using SmartDefense 245

Resetting SmartDefense to its Defaults

In this field… Do this…

Block proprietary Specify whether proprietary protocols should be blocked on all ports, by
protocol / selecting one of the following:
Block proprietary
• Block. Block the proprietary protocol on all ports. This in effect
protocols on all ports prevents all communication using this instant messenger
application. This is the default.
• None. Do not block the proprietary protocol on all ports.

Block masquerading Specify whether to block using the instant messenger application over
over HTTP protocol HTTP, by selecting one of the following:

• Block. Block using the application over HTTP. This is the

default.
• None. Do not block using the application over HTTP.

Resetting SmartDefense to its Defaults

If desired, you can reset the SmartDefense security policy to its default settings. For
information on the default value of each SmartDefense setting, see SmartDefense
Categories on page 205.
For information on resetting individual nodes in the SmartDefense tree to their default
settings, see Using the SmartDefense Tree on page 203.

To reset SmartDefense to its defaults

1. Click Security in the main menu, and click the SmartDefense tab.
The SmartDefense page appears.
2. Click Reset to Defaults.
A confirmation message appears.
3. Click OK.
The SmartDefense policy is reset to its default settings.

246 Check Point ZoneAlarm User Guide

 Overview

Chapter 12

Using VStream Antivirus

This chapter explains how to use the VStream Antivirus engine to block security threats
before they reach your network.
This chapter includes the following topics:
Overview ..................................................................................................247
Enabling/Disabling VStream Antivirus....................................................249
Viewing VStream Antivirus Signature Database Information .................250
Configuring VStream Antivirus ...............................................................251
Updating VStream Antivirus ....................................................................265

Overview
The ZoneAlarm router includes VStream Antivirus, an embedded stream-based antivirus
engine based on Check Point Stateful Inspection and Application Intelligence technologies,
that performs virus scanning at the kernel level.
VStream Antivirus scans files for malicious content on the fly, without downloading the
files into intermediate storage. This means minimal added latency and support for
unlimited file sizes; and since VStream Antivirus stores only minimal state information per
connection, it can scan thousands of connections concurrently. In order to scan archive
files on the fly, VStream Antivirus performs real-time decompression and scanning of ZIP,
TAR, and GZ archive files, with support for nested archive files.
When VStream Antivirus detects malicious content, the action it takes depends on the
protocol in which the virus was found. See the following table. In each case, VStream
Antivirus blocks the file and writes a log to the Event Log.

Chapter 12: Using VStream Antivirus 247

Overview

Table 66: VStream Antivirus Actions

If a virus if found in VStream Antivirus does this... The protocol is detected

this protocol... on this port...

HTTP • Terminates the All ports on which VStream

connection
Antivirus is enabled by the
policy, not only port 80

POP3 • Terminates the The standard TCP port 110.

connection
• Deletes the virus-
infected email from the
server

IMAP • Terminates the The standard TCP port 143

connection
• Replaces the virus-
infected email with a
message notifying the
user that a virus was
found

SMTP • Rejects the virus- The standard TCP port 25

infected email with error
code 554
• Sends a "Virus
detected" message to
the sender

FTP • Terminates the data The standard TCP port 21

connection
• Sends a "Virus detected"
message to the FTP
client

TCP and UDP • Terminates the Generic TCP and UDP ports,
connection
other than those listed above

Note: In protocols that are not listed in this table, VStream Antivirus uses a "best
effort" approach to detect viruses. In such cases, detection of viruses is not
guaranteed and depends on the specific encoding used by the protocol.

248 Check Point ZoneAlarm User Guide

 Enabling/Disabling VStream Antivirus

If you are subscribed to the VStream Antivirus subscription service, VStream Antivirus
virus signatures are automatically updated, so that security is always up-to-date, and your
network is always protected.

Note: VStream Antivirus differs from the Email Antivirus subscription service (part of
the Email Filtering service) in the following ways:

• Email Antivirus is centralized, redirecting traffic through the Service

Center for scanning, while VStream Antivirus scans for viruses in the
ZoneAlarm gateway itself.
• Email Antivirus is specific to email, scanning incoming POP3 and
outgoing SMTP connections only, while VStream Antivirus supports
additional protocols, including incoming SMTP and outgoing POP3
connections.

You can use either antivirus solution or both in conjunction. For information on
Email Antivirus, see Email Filtering on page 282.

Enabling/Disabling VStream Antivirus

To enable/disable VStream Antivirus

1. Click Antivirus in the main menu, and click the Antivirus tab.
The VStream Antivirus page appears.

Chapter 12: Using VStream Antivirus 249

Viewing VStream Antivirus Signature Database Information

2. Drag the On/Off lever upwards or downwards.

VStream Antivirus is enabled/disabled for all internal network computers.

Viewing VStream Antivirus Signature Database

Information
VStream Antivirus maintains two databases: a daily database and a main database. The
daily database is updated frequently with the newest virus signatures. Periodically, the
contents of the daily database are moved to the main database, leaving the daily database
empty. This system of incremental updates to the main database allows for quicker updates
and saves on network bandwidth.
You can view information about the VStream Antivirus signature databases currently in
use, in the VStream Antivirus page.

Table 67: VStream Antivirus Page Fields

This field… Displays…

Main database The date and time at which the main database was last updated,
followed by the version number.

Daily database The date and time at which the daily database was last updated, followed
by the version number.

Next update The next date and time at which the ZoneAlarm router will check for
updates.

Status The current status of the database. This includes the following statuses:

• Database Not Installed

• OK

250 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

Configuring VStream Antivirus

You can configure VStream Antivirus in the following ways:
• Configuring the VStream Antivirus Policy on page 251
• Configuring VStream Antivirus Advanced Settings on page 261

Configuring the VStream Antivirus Policy

VStream Antivirus includes a flexible mechanism that allows the user to define exactly
which traffic should be scanned, by specifying the protocol, ports, and source and
destination IP addresses.
VStream Antivirus processes policy rules in the order they appear in the Antivirus Policy
table, so that rule 1 is applied before rule 2, and so on. This enables you to define
exceptions to rules, by placing the exceptions higher up in the Rules table.
For example, if you want to scan all outgoing SMTP traffic, except traffic from a specific
IP address, you can create a rule scanning all outgoing SMTP traffic and move the rule
down in the Antivirus Policy table. Then create a rule passing SMTP traffic from the
desired IP address and move this rule to a higher location in the Antivirus Policy table than
the first rule. In the figure below, the general rule is rule number 2, and the exception is
rule number 1.

Chapter 12: Using VStream Antivirus 251

Configuring VStream Antivirus

The ZoneAlarm router will process rule 1 first, passing outgoing SMTP traffic from the
specified IP address, and only then it will process rule 2, scanning all outgoing SMTP
traffic.
The following rule types exist:

Table 68: VStream Antivirus Rule Types

Rule Description

Pass This rule type enables you to specify that VStream Antivirus should not scan
traffic matching the rule.

Scan This rule type enables you to specify that VStream Antivirus should scan traffic
matching the rule.

If a virus is found, it is blocked and logged.

Adding and Editing VStream Antivirus Rules

To add or edit a VStream Antivirus rule

1. Click Antivirus in the main menu, and click the Policy tab.

252 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

The Antivirus Policy page appears.

2. Do one of the following:

• To add a new rule, click Add Rule.

• To edit an existing rule, click the Edit icon next to the desired rule.
The VStream Policy Rule Wizard opens, with the Step 1: Rule Type dialog box
displayed.

Chapter 12: Using VStream Antivirus 253

Configuring VStream Antivirus

3. Select the type of rule you want to create.

4. Click Next.
The Step 2: Service dialog box appears.
The example below shows a Scan rule.

5. Complete the fields using the relevant information in the following table.
6. Click Next.

254 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

The Step 3: Destination & Source dialog box appears.

7. To configure advanced settings, click Show Advanced Settings.

New fields appear.

8. Complete the fields using the relevant information in the following table.
9. Click Next.

Chapter 12: Using VStream Antivirus 255

Configuring VStream Antivirus

The Step 4: Done dialog box appears.

10. If desired, type a description of the rule in the field provided.

11. Click Finish.
The new rule appears in the Antivirus Policy page.

Table 69: VStream Antivirus Rule Fields

In this field… Do this…

Any Service Click this option to specify that the rule should apply to any service.

Standard Click this option to specify that the rule should apply to a specific standard
Service service or network service object.

You must then select the desired service or network service object from the
drop-down list.

Custom Service Click this option to specify that the rule should apply to a specific non-
standard service.

The Protocol and Port Range fields are enabled. You must fill them in.

256 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

In this field… Do this…

Protocol Select the protocol (TCP, UDP, or ANY) for which the rule should apply.

Port Range To specify the port range to which the rule applies, type the start port
number in the left text box, and the end port number in the right text box.

Note: If you do not enter a port range, the rule will apply to all ports. If you
enter only one port number, the range will include only that port.

If the Select the source of the connections you want to allow/block.

connection
To specify an IP address, select Specified IP and type the desired IP address
source is
in the field provided.

To specify an IP address range, select Specified Range and type the desired
IP address range in the fields provided.

And the Select the destination of the connections you want to allow or block.
destination is
To specify an IP address, select Specified IP and type the desired IP address
in the text box.

To specify an IP address range, select Specified Range and type the desired
IP address range in the fields provided.

To specify the ZoneAlarm Portal and network printers, select This Gateway.

To specify any destination except the ZoneAlarm Portal and network

printers, select ANY.

Chapter 12: Using VStream Antivirus 257

Configuring VStream Antivirus

In this field… Do this…

Data Direction Select the direction of connections to which the rule should apply:

• Download and Upload data. The rule applies to downloaded and

uploaded data. This is the default.
• Download data. The rule applies to downloaded data, that is, data
flowing from the destination of the connection to the source of the
connection.
• Upload data. The rule applies to uploaded data, that is, data flowing
from the source of the connection to the destination of the
connection.

If the current time Select this option to specify that the rule should be applied only during
is certain hours of the day.

You must then use the fields and drop-down lists provided, to specify the
desired time range.

258 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

Enabling/Disabling VStream Antivirus Rules

You can temporarily disable a VStream Antivirus rule.

To enable/disable a VStream Antivirus rule

1. Click Antivirus in the main menu, and click the Policy tab.
The Antivirus Policy page appears.
2. Next to the desired rule, do one of the following:

• To enable the rule, click .

The button changes to and the rule is enabled.

• To disable the rule, click .

The button changes to and the rule is disabled.

Changing VStream Antivirus Rules' Priority

To change a VStream Antivirus rule's priority

1. Click Antivirus in the main menu, and click the Policy tab.
The Antivirus Policy page appears.
2. Do one of the following:

• Click next to the desired rule, to move the rule up in the table.
• Click next to the desired rule, to move the rule down in the table.
The rule's priority changes accordingly.

Chapter 12: Using VStream Antivirus 259

Configuring VStream Antivirus

Viewing and Deleting VStream Antivirus Rules

To view or delete an existing VStream Antivirus rule

1. Click Antivirus in the main menu, and click the Policy tab.
The Antivirus Policy page appears with a list of existing VStream Antivirus rules.
2. To view a rule's description, mouse-over the information icon in the desired
rule's row.
A tooltip displays the rule's description.
3. To delete a rule, do the following.

a. In the desired rule's row, click the Erase icon.

A confirmation message appears.
b. Click OK.
The rule is deleted.

260 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

Configuring VStream Antivirus Advanced Settings

To configure VStream Antivirus advanced settings

1. Click Antivirus in the main menu, and click the Advanced tab.
The Advanced Antivirus Settings page appears.

2. Complete the fields using the following table.

3. Click Apply.
4. To restore the default VStream Antivirus settings, do the following:
a) Click Default.
A confirmation message appears.
b) Click OK.
The VStream Antivirus settings are reset to their defaults. For information on the
default values, refer to the following table.

Chapter 12: Using VStream Antivirus 261

Configuring VStream Antivirus

Table 70: Advanced Antivirus Settings Fields

In this field… Do this…

File Types

Block potentially unsafe Select this option to block all emails containing potentially unsafe
file types in email attachments.
messages
Unsafe file types are:

• DOS/Windows executables, libraries and drivers

• Compiled HTML Help files
• VBScript encoded files
• Files with {CLSID} in their name
• The following file extensions: ade, adp, bas, bat, chm,
cmd,com, cpl, crt, exe, hlp, hta, inf, ins, isp, js, jse,
lnk, mdb, mde, msc, msi, msp, mst, pcd, pif, reg, scr,
sct, shs,shb, url, vb, vbe, vbs, wsc, wsf, wsh.

To view a list of unsafe file types and their descriptions, click

Show next to this option.

262 Check Point ZoneAlarm User Guide

 Configuring VStream Antivirus

In this field… Do this…

Pass safe file types Select this option to accept common file types that are known to
without scanning be safe, without scanning them.

Safe files types are:

• GIF
• BMP
• JFIF standard
• EXIF standard
• PNG
• RIFF
• RIFX
• MPEG video stream
• MPEG sys stream
• Ogg Stream
• MP3 file with ID3 version 2
• MP3
• PDF
• PostScript
• WMA/WMV/ASF
• RealMedia file
• JPEG - only the header is scanned, and the rest of
the file is skipped
To view a list of safe file types, click Show next to this option.

Selecting this option reduces the load on the gateway by skipping

safe file types. This option is selected by default.

Chapter 12: Using VStream Antivirus 263

Configuring VStream Antivirus

In this field… Do this…

Archive File Handling

Maximum Nesting Level Type the maximum number of nested content levels that
VStream Antivirus should scan.

Setting a higher number increases security. Setting a lower

number prevents attackers from overloading the gateway by
sending extremely nested archive files.

The default value is 5 levels.

Maximum Compression Fill in the field to complete the maximum compression ratio of
Ratio 1:x files that VStream Antivirus should scan.

For example, to specify a 1:80 maximum compression ratio, type

80.

Setting a higher number allows the scanning of highly

compressed files, but creates a potential for highly compressible
files to create a heavy load on the router. Setting a lower number
prevents attackers from overloading the gateway by sending
extremely compressible files.

The default value is 100.

When archived file Specify how VStream Antivirus should handle files that exceed
exceeds limit or extraction the Maximum nesting level or the Maximum compression ratio, and
fails files for which scanning fails. Select one of the following:

• Pass file without scanning. Scan only the number of

levels specified, and skip the scanning of more deeply
nested archives. Furthermore, skip scanning highly
compressible files, and skip scanning archives that
cannot be extracted because they are corrupt. This is
the default.
• Block file. Block the file.

264 Check Point ZoneAlarm User Guide

 Updating VStream Antivirus

In this field… Do this…

When a password-protected VStream Antivirus cannot extract and scan password-protected

file is found in archive files inside archives. Specify how VStream Antivirus should handle
such files, by selecting one of the following:

• Pass file without scanning. Accept the file without

scanning it. This is the default.
• Block file. Block the file.
Corrupt Files

When a corrupt file is Specify how VStream Antivirus should handle corrupt files and
found or decoding fails protocol anomalies, by selecting one of the following:

• Ignore and continue scanning. Log the corrupt file or

protocol anomaly, and scan the information on a best-
effort basis. This is the default.
• Block file. Block and log the corrupt file or protocol
anomaly.

Updating VStream Antivirus

When you are subscribed to the VStream Antivirus updates service, VStream Antivirus
virus signatures are automatically updated, keeping security up-to-date with no need for
user intervention. However, you can still check for updates manually, if needed.

To update the VStream Antivirus virus signature database

1. Click Antivirus in the main menu, and click the Antivirus tab.
The VStream Antivirus page appears.
2. Click Update Now.
The VStream Antivirus database is updated with the latest virus signatures.

Chapter 12: Using VStream Antivirus 265

 Connecting to a Service Center

Chapter 13

Using Subscription Services

This chapter explains how to start subscription services, and how to use Software Updates,
Web Filtering, and Email Filtering services.

Note: Check with your reseller regarding availability of subscription services, or surf
to www.sofaware.com/servicecenters to locate a Service Center in your area.

This chapter includes the following topics:

Connecting to a Service Center ............................................................... 267
Viewing Services Information ................................................................. 273
Refreshing Your Service Center Connection........................................... 274
Configuring Your Account ...................................................................... 275
Disconnecting from Your Service Center................................................ 275
Web Filtering........................................................................................... 276
Email Filtering......................................................................................... 282
Automatic and Manual Updates .............................................................. 287

Connecting to a Service Center

To connect to a Service Center

1. Click Services in the main menu, and click the Account tab.

Chapter 13: Using Subscription Services 267

Connecting to a Service Center

The Account page appears.

2. In the Service Account area, click Connect.

268 Check Point ZoneAlarm User Guide

 Connecting to a Service Center

The ZoneAlarm Services Wizard opens, with the Service Center dialog box displayed.

3. Make sure the Connect to a Service Center check box is selected.

4. Do one of the following:

• To connect to the SofaWare Service Center, choose usercenter.sofaware.com.

• To specify a Service Center, choose Specified IP and then in the Specified IP
field, enter the desired Service Center’s IP address, as given to you by your
system administrator.
5. Click Next.

• The Connecting screen appears.

Chapter 13: Using Subscription Services 269

Connecting to a Service Center

• If the Service Center requires authentication, the Service Center Login dialog
box appears.

Enter your gateway ID and registration key in the appropriate fields, as given to
you by your service provider, then click Next.
• The Connecting screen appears.
• The Confirmation dialog box appears with a list of services to which you are
subscribed.

270 Check Point ZoneAlarm User Guide

 Connecting to a Service Center

6. Click Next.
The Done screen appears with a success message.

7. Click Finish.
The following things happen:

• If a new firmware is available, the ZoneAlarm router may start downloading

it. This may take several minutes. Once the download is complete, the
ZoneAlarm router restarts using the new firmware.
• The Welcome page appears.

Chapter 13: Using Subscription Services 271

Connecting to a Service Center

• The services to which you are subscribed are now available on your
ZoneAlarm router and listed as such on the Account page. See Viewing
Services Information on page 273 for further information.

• The Services submenu includes the services to which you are subscribed.

272 Check Point ZoneAlarm User Guide

 Viewing Services Information

Viewing Services Information

The Account page displays the following information about your subscription.

Table 71: Account Page Fields

This field… Displays…

Service Center The name of the Service Center to which you are connected (if known).
Name

Gateway ID Your gateway ID.

Subscription will The date on which your subscription to services will end.
end on

Service The services available in your service plan.

Subscription The status of your subscription to each service:

• Subscribed
• Not Subscribed

Status The status of each service:

• Connected. You are connected to the service through the

Service Center.
• Connecting. Connecting to the Service Center.
• N/A. The service is not available.

Information The mode to which each service is set.

If you are subscribed to Dynamic DNS, this field displays your gateway's
domain name.

For further information, see Web Filtering on page 276, Virus Scanning
on page 282, and Automatic and Manual Updates on page 287.

Chapter 13: Using Subscription Services 273

Refreshing Your Service Center Connection

Refreshing Your Service Center Connection

This option restarts your ZoneAlarm router’s connection to the Service Center and
refreshes your ZoneAlarm router’s service settings.

To refresh your Service Center connection

1. Click Services in the main menu, and click the Account tab.
The Account page appears.
2. In the Service Account area, click Refresh.
The ZoneAlarm router reconnects to the Service Center.
Your service settings are refreshed.

274 Check Point ZoneAlarm User Guide

 Configuring Your Account

Configuring Your Account

This option allows you to access your Service Center's Web site, which may offer
additional configuration options for your account. Contact your Service Center for a user
ID and password.

To configure your account

1. Click Services in the main menu, and click the Account tab.
The Account page appears.
2. In the Service Account area, click Configure.

Note: If no additional settings are available from your Service Center, this button will
not appear.

Your Service Center's Web site opens.

3. Follow the on-screen instructions.

Disconnecting from Your Service Center

If desired, you can disconnect from your Service Center.

To disconnect from your Service Center

1. Click Services in the main menu, and click the Account tab.
The Account page appears.
2. In the Service Account area, click Connect.
The ZoneAlarm Services Wizard opens, with the first Subscription Services dialog box
displayed.
3. Clear the Connect to a Service Center check box.
4. Click Next.
The Done screen appears with a success message.

Chapter 13: Using Subscription Services 275

Web Filtering

5. Click Finish.
The following things happen:

• You are disconnected from the Service Center.

• The services to which you were subscribed are no longer available on your
ZoneAlarm router.

Web Filtering
When the Web Filtering service is enabled, access to Web content is restricted according to
the categories specified under Allow Categories. If a user attempts to access a blocked page,
the Access Denied page appears. For information on customizing this page, see
Customizing the Access Denied Page on page 195.
If desired, you can permit specific users to override Web Filtering. Such users will be able
to view Web pages without restriction, after they have provided their username password
via the Access Denied page. For information on granting Web Filtering override
permissions, see Adding and Editing Users on page 313.
In addition, you can choose to exclude specific network objects from Web Filtering
enforcement. Users connecting from these network objects will be able to view Web pages
without restriction, regardless of whether they have Web Filtering override permissions.
For information on configuring network objects, see Using Network Objects on page 95.

Note: The Web Filtering service is only available if you are connected to a Service
Center and subscribed to this service.

276 Check Point ZoneAlarm User Guide

 Web Filtering

Note: The Web Filtering subscription service differs from Web rules in the following
ways:

• The category-based Web Filtering service is subscription-based and

requires a connection to the Service Center, while Web rules are
included with the ZoneAlarm router.
• The category-based Web Filtering service is centralized, extracting
URLs from HTTP requests and sending the URLs to the Service Center
to determine whether they should be blocked or allowed. With Web
rules, HTTP requests are analyzed in the gateway itself.
• The Web Filtering service is category based; that is, it filters Web sites
based on the category to which they belong. In contrast, Web rules
allow and block specific URLs.
You can use either content filtering solution or both in conjunction. When a user
attempts to access a Web site, the ZoneAlarm router first evaluates the Web rules.
If the site is not blocked by the Web rules, the Web Filtering service is then
consulted. For information on Web rules, see Using Web Rules on page 187.

Enabling/Disabling Web Filtering

To enable/disable Web Filtering

1. Click Services in the main menu, and click the Web Filtering tab.

Chapter 13: Using Subscription Services 277

Web Filtering

The Web Filtering page appears.

2. Drag the On/Off lever upwards or downwards.

Web Filtering is enabled/disabled.

278 Check Point ZoneAlarm User Guide

 Web Filtering

Selecting Categories for Blocking

You can define which types of Web sites should be considered appropriate for your family
or office members, by selecting the categories. Categories marked with will remain
visible, while categories marked with will be blocked and will require the
administrator password for viewing.

Note: If the ZoneAlarm router is remotely managed, contact your Service Center
administrator to change these settings.

Note: The list of supported categories may vary, depending on the Service Center to
which the ZoneAlarm router is connected.

To allow/block a category
1. Click Services in the main menu, and click the Web Filtering tab.
The Web Filtering page appears.

2. In the Allow Categories area, click or next to the desired category.

Configuring Web Filtering Advanced Settings

Note: If the ZoneAlarm router is remotely managed, contact your Service Center
administrator to change these settings.

To configure Web Filtering advanced settings

1. Click Services in the main menu, and click the Web Filtering tab.
The Web Filtering page appears.
2. Next to the Bypass scanning if Service Center is unavailable option, specify
how the gateway should handle Web Filtering when the service is enabled and
the Service Center is unavailable, by doing do one of the following:

• To temporarily block all connections to the Internet, click .

Chapter 13: Using Subscription Services 279

Web Filtering

This ensures that users will not gain access to undesirable Web sites, even when
the Service Center is unavailable.

The button changes to .

• To temporarily allow all connections to the Internet, click .

This ensures continuous access to the Internet.

The button changes to .

When the Service Center is available again, the gateway will enforce the configured
Web Filtering policy.

Temporarily Disabling Web Filtering

If desired, you can temporarily disable the Web Filtering service.

To temporarily disable Web Filtering

1. Click Services in the main menu, and click the Web Filtering tab.
The Web Filtering page appears.
2. Click Snooze.

• Web Filtering is temporarily disabled for all internal network computers.

280 Check Point ZoneAlarm User Guide

 Web Filtering

• The Snooze button changes to Resume.

• The Web Filtering Off popup window opens.

3. To re-enable the service, click Resume, either in the popup window, or on the
Web Filtering page.

• The service is re-enabled for all internal network computers.

• If you clicked Resume in the Web Filtering page, the button changes to
Snooze.

Chapter 13: Using Subscription Services 281

Email Filtering

• If you clicked Resume in the Web Filtering Off popup window, the popup
window closes.

Email Filtering
There are two Email Filtering services:
• Email Antivirus
When the Email Antivirus service is enabled, your email is automatically scanned for
the detection and elimination of all known viruses and vandals. If a virus is detected, it
is removed and replaced with a warning message.

Note: The Email Antivirus subscription service differs from VStream Antivirus in the
following ways:

• Email Antivirus is centralized, redirecting traffic through the Service

Center for scanning, while VStream Antivirus scans for viruses in the
ZoneAlarm gateway itself.
• Email Antivirus is specific to email, scanning incoming POP3 and
outgoing SMTP connections only, while VStream Antivirus supports
additional protocols, including incoming SMTP and outgoing POP3
connections.

You can use either antivirus solution or both in conjunction. For information on
VStream Antivirus, see Using VStream Antivirus on page 247.

• Email Antispam
When the Email Antispam service is enabled, your email is automatically scanned for
the detection of spam. If spam is detected, the email’s Subject line is modified to
indicate that it is suspected spam. You can create rules to divert such messages to a
special folder.

Note: Email Filtering services are only available if you are connected to a Service
Center and subscribed to the services.

282 Check Point ZoneAlarm User Guide

 Email Filtering

Enabling/Disabling Email Filtering

To enable/disable Email Filtering

1. Click Services in the main menu, and click the Email Filtering tab.
The Email Filtering page appears.

2. Next to Email Antivirus, drag the On/Off lever upwards or downwards.

Email Antivirus is enabled/disabled.

Selecting Protocols for Scanning

If you are locally managed, you can define which protocols should be scanned for viruses
and spam:
• Email retrieving (POP3). If enabled, all incoming email in the POP3 protocol will
be scanned.
• Email sending (SMTP). If enabled, all outgoing email will be scanned.

Protocols marked with will be scanned, while those marked with will not.

Chapter 13: Using Subscription Services 283

Email Filtering

Note: If the ZoneAlarm router is remotely managed, contact your Service Center
administrator to change these settings.

To enable virus and spam scanning for a protocol

1. Click Services in the main menu, and click the Email Filtering tab.
The Email Filtering page appears.

2. In the Options area, click or next to the desired protocol.

Configuring Email Filtering Advanced Settings

Note: If the ZoneAlarm router is remotely managed, contact your Service Center
administrator to change these settings.

To configure Email Filtering advanced settings

1. Click Services in the main menu, and click the Email Filtering tab.
The Email Filtering page appears.
2. Next to the Bypass scanning if Service Center is unavailable option, specify
how the gateway should handle Email Filtering when the service is enabled
and the Service Center is unavailable, by doing do one of the following:

• To temporarily block all email traffic, click .

This ensures constant protection from spam and viruses.

The button changes to .

• To temporarily allow all email traffic, click .

This ensures continuous access to email; however, it does not protect against
viruses and spam, so use this option cautiously.

The button changes to .

When the Service Center is available again, the gateway will enforce the configured
Email Filtering policy.

284 Check Point ZoneAlarm User Guide

 Email Filtering

Temporarily Disabling Email Filtering

If you are having problems sending or receiving email you can temporarily disable the
Email Filtering services.

To temporarily disable Email Filtering

1. Click Services in the main menu, and click the Email Filtering tab.
The Email Filtering page appears.
2. Click Snooze.

• Email Antivirus and Email Antispam are temporarily disabled for all internal
network computers.
• The Snooze button changes to Resume.

Chapter 13: Using Subscription Services 285

Email Filtering

• The Email Filtering Off popup window opens.

3. To re-enable Email Antivirus and Email Antispam, click Resume, either in the
popup window, or on the Email Filtering page.

• The services are re-enabled for all internal network computers.

• If you clicked Resume in the Email Filtering page, the button changes to
Snooze.
• If you clicked Resume in the Email Filtering Off popup window, the popup
window closes.

286 Check Point ZoneAlarm User Guide

 Automatic and Manual Updates

Automatic and Manual Updates

The Software Updates service enables you to check for new security and software updates.

Note: Software Updates are only available if you are connected to a Service Center
and subscribed to this service.

Checking for Software Updates when Remotely Managed

If your ZoneAlarm router is remotely managed, it automatically checks for software
updates and installs them without user intervention. However, you can still check for
updates manually, if needed.

To manually check for security and software updates

1. Click Services in the main menu, and click the Software Updates tab.
The Software Updates page appears.

2. Click Update Now.

The system checks for new updates and installs them.

Chapter 13: Using Subscription Services 287

Automatic and Manual Updates

Checking for Software Updates when Locally Managed

If your ZoneAlarm router is locally managed, you can set it to automatically check for
software updates, or you can set it so that software updates must be checked for manually.

To configure software updates when locally managed

1. Click Services in the main menu, and click the Software Updates tab.
The Software Updates page appears.

2. To set the ZoneAlarm router to automatically check for and install new
software updates, drag the Automatic/Manual lever upwards.
The ZoneAlarm router checks for new updates and installs them according to its
schedule.

Note: When the Software Updates service is set to Automatic, you can still manually
check for updates.

288 Check Point ZoneAlarm User Guide

 Automatic and Manual Updates

3. To set the ZoneAlarm router so that software updates must be checked for
manually, drag the Automatic/Manual lever downwards.
The ZoneAlarm router does not check for software updates automatically.
4. To manually check for software updates, click Update Now.
The system checks for new updates and installs them.

Chapter 13: Using Subscription Services 289

 Overview

Chapter 14

Secure Remote Access

This chapter describes how to use your ZoneAlarm router as a Remote Access VPN
Server.
This chapter includes the following topics:
Overview ..................................................................................................291
Configuring a Remote Access VPN .........................................................293
Configuring the SecuRemote Remote Access VPN Server......................294
Installing SecuRemote..............................................................................296
Installing a Certificate ..............................................................................297
Uninstalling a Certificate..........................................................................304
Viewing VPN Tunnels .............................................................................305
Viewing IKE Traces for VPN Connections..............................................308

Overview
You can configure your ZoneAlarm router as a Remote Access VPN Server. A Remote
Access VPN (virtual private network) Server allows you to connect to your home or home
office network from a remote location, while securing the traffic with data encryption and
strong authentication.
The ZoneAlarm VPN Server accepts connections from devices installed with Check Point
SecureClient/SecuRemote VPN Client software, or from other Check Point security
appliances which include a built-in SecuRemote VPN Client, such as Check Point
Safe@Office.

Chapter 14: Secure Remote Access 291

Overview

ZoneAlarm allows a single VPN user to connect. If you need to allow VPN remote access
to multiple users, consider purchasing a Check Point Safe@Office gateway.

Figure 8: Remote Access VPN

Note: A locally managed Remote Access VPN Server must have a static IP address.
If you need a Remote Access VPN Server with a dynamic IP address, you must use
SofaWare Security Management Portal (SMP) management.

Note: SecureClient/SecuRemote supports split tunneling, which means that VPN

Clients can connect directly to the Internet, while traffic to and from VPN sites
passes through the VPN Server.

Note: This chapter explains how to define a VPN locally. However, if your router is
centrally managed by a Service Center, then the Service Center can automatically
deploy VPN configuration for your router.

292 Check Point ZoneAlarm User Guide

 Configuring a Remote Access VPN

Configuring a Remote Access VPN

To create a Remote Access VPN with one user
1. On the ZoneAlarm router, enable the SecuRemote Remote Access VPN
Server.
See Configuring the SecuRemote Remote Access VPN Server on page 294.
2. Set up remote VPN access for users.
See Setting Up Remote VPN Access for Users on page 318.
3. On the remote user's computer, do one of the following:

• Install SecureClient/SecuRemote VPN Client software (provided for free with

your ZoneAlarm)
For information on installing SecureClient/SecuRemote software, see Installing
SecuRemote on page 296.
• Install a Check Point security appliance with a built-in SecuRemote VPN
Client (for example, Check Point Safe@Office) at the user's premises.
4. On the remote user's VPN Client, add the ZoneAlarm Remote Access VPN
Server as a Remote Access VPN site.
For information on configuring SecureClient/SecuRemote software, see the User
Help. To access SecureClient/SecuRemote User Help, right-click on the VPN Client
icon in the taskbar, select Settings, and then click Help.
For information on configuring a Check Point security appliance with a built-in
SecuRemote VPN Client, refer to the appliance's user guide.

Chapter 14: Secure Remote Access 293

Configuring the SecuRemote Remote Access VPN Server

Configuring the SecuRemote Remote Access VPN

Server

To configure the SecuRemote Remote Access VPN Server

1. Click VPN in the main menu, and click the VPN Server tab.
The VPN Server page appears.

2. Select the Allow SecuRemote users to connect from the Internet check box.

294 Check Point ZoneAlarm User Guide

 Configuring the SecuRemote Remote Access VPN Server

New check boxes appear.

3. To allow authenticated users connecting from the Internet to bypass NAT

when connecting to your internal network, select the Bypass NAT check box.
4. To allow authenticated users connecting from the Internet to bypass the default
firewall policy and access your internal network without restriction, select the
Bypass default firewall policy check box.
User-defined rules will still apply to the authenticated users.
5. Click Apply.
The SecuRemote Remote Access VPN Server is enabled for the specified connection
types.

Chapter 14: Secure Remote Access 295

Installing SecuRemote

Installing SecuRemote
If you configured the ZoneAlarm SecuRemote VPN Server, then authorized remote access
users can connect to your network using SecureClient/SecuRemote VPN Client software.
Users can download the necessary software from http://www.checkpoint.com.
Alternatively, authorized ZoneAlarm users can use the following procedure to download
and install SecureClient/SecuRemote software.

To install SecureClient/SecuRemote
1. Connect to the ZoneAlarm Portal using HTTPS.
See Accessing the ZoneAlarm Portal Remotely Using HTTPS on page 47.
2. Click VPN in the main menu, and click the VPN Server tab.
The VPN Server page appears.
3. Click the Download link.
The VPN-1 SecuRemote for ZoneAlarm page opens in a new window.
4. Follow the online instructions to complete installation.
SecureClient/SecuRemote is installed.
For information on using SecureClient/SecuRemote, see the User Help. To access
SecureClient/SecuRemote User Help, right-click on the VPN Client icon in the
taskbar, select Settings, and then click Help.

296 Check Point ZoneAlarm User Guide

 Installing a Certificate

Installing a Certificate
A digital certificate is a secure means of authenticating the ZoneAlarm router to Remote
Access VPN Clients. The certificate is issued by the Certificate Authority (CA) to entities
such as gateways, users, or computers. The entity then uses the certificate to identify itself
and provide verifiable information.
For instance, the certificate includes the Distinguished Name (DN) (identifying
information) of the entity, as well as the public key (information about itself). After two
entities exchange and validate each other's certificates, they can begin encrypting
information between themselves using the public keys in the certificates.
The certificate also includes a fingerprint, a unique text used to identify the certificate. You
can email your certificate's fingerprint to the remote user. Upon connecting to the
ZoneAlarm VPN Server for the first time, the entity should check that the VPN peer's
fingerprint displayed in the SecureClient/SecuRemote VPN Client is identical to the
fingerprint received.
A certificate is required for the correct functioning of the ZoneAlarm VPN Server. When
the gateway is started for the first time, a self-signed certificate is automatically generated
for your gateway; therefore, you usually do not need to install a certificate and can skip
this section.
In the event that you need to install a certificate, you must use a certificate encoded in the
PKCS#12 (Personal Information Exchange Syntax Standard) format. Your ZoneAlarm
router enables you to install such certificates in the following ways:
• By generating a self-signed certificate.
See Generating a Self-Signed Certificate on page 298.
• By importing a certificate.
The PKCS#12 file you import must have a ".p12" file extension. If you do not have
such a PKCS#12 file, obtain one from your network security administrator.
See Importing a Certificate on page 302.

Note: To use certificates authentication, each ZoneAlarm router should have a

unique certificate. Do not use the same certificate for more than one gateway.

Chapter 14: Secure Remote Access 297

Installing a Certificate

Generating a Self-Signed Certificate

To generate a self-signed certificate

1. Click VPN in the main menu, and click the Certificate tab.
The Certificate page appears.

2. Click Install Certificate.

298 Check Point ZoneAlarm User Guide

 Installing a Certificate

The ZoneAlarm Certificate Wizard opens, with the Certificate Wizard dialog box
displayed.

3. Click Generate a self-signed security certificate for this gateway.

The Create Self-Signed Certificate dialog box appears.

4. Complete the fields using the information in the following table.

5. Click Next.
The ZoneAlarm router generates the certificate. This may take a few seconds.

Chapter 14: Secure Remote Access 299

Installing a Certificate

The Done dialog box appears, displaying the certificate's details.

6. Click Finish.
The ZoneAlarm router installs the certificate. If a certificate is already installed, it is
overwritten.
The Certificate Wizard closes.
The Certificates page displays the following information:

• The gateway's certificate

• The gateway's name
• The gateway certificate's fingerprint
• The CA's certificate
• The name of the CA that issued the certificate (in this case, the ZoneAlarm
gateway)
• The CA certificate's fingerprint

300 Check Point ZoneAlarm User Guide

 Installing a Certificate

• The starting and ending dates between which the gateway's certificate and the
CA's certificate are valid

Table 72: Certificate Fields

In this field… Do this…

Country Select your country from the drop-down list.

Organization Type the name of your organization.

Name

Organizational Unit Type the name of your division.

Gateway Name Type the gateway's name. This name will appear on the certificate, and will
be visible to remote users inspecting the certificate.

This field is filled in automatically with the gateway's MAC address. If

desired, you can change this to a more descriptive name.

Chapter 14: Secure Remote Access 301

Installing a Certificate

In this field… Do this…

Valid Until Use the drop-down lists to specify the month, day, and year when this
certificate should expire.

Note: You must renew the certificate when it expires.

Importing a Certificate

To install a certificate
1. Click VPN in the main menu, and click the Certificate tab.
The Certificate page appears.
2. Click Install Certificate.
The ZoneAlarm Certificate Wizard opens, with the Certificate Wizard dialog box
displayed.
3. Click Import a security certificate in PKCS#12 format.
The Import Certificate dialog box appears.

4. Click Browse to open a file browser from which to locate and select the file.
The filename that you selected is displayed.

302 Check Point ZoneAlarm User Guide

 Installing a Certificate

5. Click Next.
The Import-Certificate Passphrase dialog box appears. This may take a few moments.

6. Type the pass-phrase you received from the network security administrator.
7. Click Next.
The Done dialog box appears, displaying the certificate's details.
8. Click Finish.
The ZoneAlarm router installs the certificate. If a certificate is already installed, it is
overwritten.
The Certificate Wizard closes.
The Certificates page displays the following information:

• The gateway's certificate

• The gateway's name
• The gateway certificate's fingerprint
• The CA's certificate
• The name of the CA that issued the certificate
• The CA certificate's fingerprint

Chapter 14: Secure Remote Access 303

Uninstalling a Certificate

• The starting and ending dates between which the gateway's certificate and the
CA's certificate are valid

Uninstalling a Certificate
A certificate is required for the correct functioning of the VPN Server. If you uninstall the
certificate, VPN Clients configured for certificate authentication will not be able to connect
to the VPN Server.

Note: If you want to replace a currently-installed certificate, there is no need to

uninstall the certificate first. When you install the new certificate, the old certificate
will be overwritten.

To uninstall a certificate
1. Click VPN in the main menu, and click the Certificate tab.
The Certificate page appears with the name of the currently installed certificate.
2. Click Uninstall.
A confirmation message appears.
3. Click OK.
The certificate is uninstalled.
A success message appears.
4. Click OK.

304 Check Point ZoneAlarm User Guide

 Viewing VPN Tunnels

Viewing VPN Tunnels

You can view a list of currently established VPN tunnels.

To view VPN tunnels

1. Click Reports in the main menu, and click the VPN Tunnels tab.
The VPN Tunnels page appears with a table of open VPN tunnels.

The VPN Tunnels page includes the information described in the following table.
2. To refresh the table, click Refresh.

Chapter 14: Secure Remote Access 305

Viewing VPN Tunnels

Table 73: VPN Tunnels Page Fields

This field… Displays…

Type The currently active security protocol (IPSEC).

Source The IP address or address range of the entity from which the tunnel
originates.

The entity's type is indicated by an icon. See VPN Tunnel Icons on page
307.

Destination The IP address or address range of the entity to which the tunnel is
connected.

The entity's type is indicated by an icon. See VPN Tunnel Icons on page
307.

Security The type of encryption used to secure the connection, and the type of
Message Authentication Code (MAC) used to verify the integrity of the
message. This information is presented in the following format: Encryption
type/Authentication type.

In addition, if IPSec compression is enabled for the tunnel, this field displays
the icon.

Note: All VPN settings are automatically negotiated between the two sites.
The encryption and authentication schemes used for the connection are the
strongest of those used at the two sites.

Your ZoneAlarm router supports AES, 3DES, and DES encryption schemes,
and MD5 and SHA authentication schemes.

306 Check Point ZoneAlarm User Guide

 Viewing VPN Tunnels

This field… Displays…

Established The time at which the tunnel was established.

This information is presented in the format hh:mm:ss, where:

hh=hours

mm=minutes

ss=seconds

Table 74: VPN Tunnels Icons

This icon… Represents…

This gateway

A network for which an IKE Phase-2 tunnel was negotiated

A remote access VPN user

Chapter 14: Secure Remote Access 307

Viewing IKE Traces for VPN Connections

Viewing IKE Traces for VPN Connections

If you are experiencing VPN connection problems, you can save a trace of IKE (Internet
Key Exchange) negotiations to a file, and then use the free IKE View tool to view the file.
The IKE View tool is available for the Windows platform.

Note: Before viewing IKE traces, it is recommended to do the following:

• The ZoneAlarm router stores traces for all recent IKE negotiations. If
you want to view only new IKE trace data, clear all IKE trace data
currently stored on the ZoneAlarm router.
• Close all existing VPN tunnels except for the problematic tunnel, so as
to make it easier to locate the problematic tunnel's IKE negotiation
trace in the exported file.

To clear all currently-stored IKE traces

1. Click Reports in the main menu, and click the Tunnels tab.
The VPN Tunnels page appears with a table of open tunnels to VPN sites.
2. Click Clear IKE Trace.
All IKE trace data currently stored on the ZoneAlarm router is cleared.

To view the IKE trace for a connection

1. Ask the administrator of the VPN site with which you are experiencing
connection problems to establish a VPN tunnel to the ZoneAlarm VPN Server.
For information on when and how VPN tunnels are established, see Viewing VPN
Tunnels on page 305.
2. Click Reports in the main menu, and click the Tunnels tab.
The VPN Tunnels page appears with a table of open VPN tunnels.
3. Click Save IKE Trace.
A standard File Download dialog box appears.
4. Click Save.
The Save As dialog box appears.

308 Check Point ZoneAlarm User Guide

 Viewing IKE Traces for VPN Connections

5. Browse to a destination directory of your choice.

6. Type a name for the *.elg file and click Save.
The *.elg file is created and saved to the specified directory. This file contains the IKE
traces of all currently-established VPN tunnels.
7. Use the IKE View tool to open and view the *.elg file, or send the file to
technical support.

Chapter 14: Secure Remote Access 309

 Changing Your Login Credentials

Chapter 15

Managing Users
This chapter describes how to manage ZoneAlarm router users. You can define multiple
users, set their passwords, and assign them various permissions.
This chapter includes the following topics:
Changing Your Login Credentials............................................................311
Adding and Editing Users ........................................................................313
Viewing and Deleting Users.....................................................................317
Setting Up Remote VPN Access for Users...............................................318

Changing Your Login Credentials

You can change your username and password at any time.

To change your login credentials

1. Click Users in the main menu, and click the Internal Users tab.

Chapter 15: Managing Users 311

Changing Your Login Credentials

The Internal Users page appears.

2. In the row of your username, click Edit.

The Account Wizard opens displaying the Set User Details dialog box.

3. Edit the Username field.

4. Edit the Password and Confirm password fields.

312 Check Point ZoneAlarm User Guide

 Adding and Editing Users

Note: Use 5 to 25 characters (letters or numbers) for the new password.

5. Click Next.
The Set User Permissions dialog box appears.

6. Click Finish.
Your changes are saved.

Adding and Editing Users

This procedure explains how to add and edit users.

To add or edit a user

1. Click Users in the main menu, and click the Internal Users tab.
The Internal Users page appears.
2. Do one of the following:

• To create a new user, click New User.

Chapter 15: Managing Users 313

Adding and Editing Users

• To edit an existing user, click Edit next to the desired user.

The Account Wizard opens displaying the Set User Details dialog box.

3. Complete the fields using the information in Set User Details Fields on page
315.
4. Click Next.
The Set User Permissions dialog box appears.

314 Check Point ZoneAlarm User Guide

 Adding and Editing Users

The options that appear on the page are dependant on the software and services you
are using.
5. Complete the fields using the information in Set User Permissions Fields on
page 316.
6. Click Finish.
The user is saved.

Table 75: Set User Details Fields

In this field… Do this…

Username Enter a username for the user.

Password Enter a password for the user. Use five to 25 characters (letters or
numbers) for the new password.

Confirm Password Re-enter the user’s password.

Expires On To specify an expiration time for the user, select this option and specify
the expiration date and time in the fields provided.

When the user account expires, it is locked, and the user can no longer
log on to the ZoneAlarm router.

If you do not select this option, the user will not expire.

Chapter 15: Managing Users 315

Adding and Editing Users

Table 76: Set User Permissions Fields

In this field... Do this...

Administrator Level Select the user’s level of access to the ZoneAlarm Portal.

The levels are:

• No Access: The user cannot access the ZoneAlarm Portal.

• Read Only: The user can log on to the ZoneAlarm Portal, but
cannot modify system settings or export the router
configuration via the Setup>Tools page. For example, you
could assign this administrator level to technical support
personnel who need to view the Event Log.
• Users Manager. The user can log on to the ZoneAlarm Portal
and add, edit, or delete "No Access"-level users. However,
the user cannot modify other system settings. For example,
you could assign this administrator level to company clerk
who needs to manage network users.
• Read/Write: The user can log on to the ZoneAlarm Portal and
modify system settings.
The default level is No Access.

The “admin” user’s Administrator Level (Read/Write) cannot be

changed.

VPN Remote Select this option to allow the user to connect to this ZoneAlarm router
Access using their VPN Client.

For further information on setting up VPN remote access, see Setting

Up Remote VPN Access for Users on page 318.

Web Filtering Select this option to allow the user to override the Web Filtering service
Override and Web rules.

This option cannot be changed for the “admin” user.

316 Check Point ZoneAlarm User Guide

 Viewing and Deleting Users

Remote Desktop Select this option to allow the user to log on to the my.firewall portal,
Access view the Active Computers page, and remotely access computers'
desktops, using the Remote Desktop feature.

Note: The user can perform these actions, even if their level of
administrative access is "No Access".

For information on Remote Desktop, see Using Remote Desktop on

page 319.

Viewing and Deleting Users

Note: The “admin” user cannot be deleted.

To view or delete users

1. Click Users in the main menu, and click the Internal Users tab.
The Internal Users page appears with a list of all users and their permissions.
The expiration time of expired users appears in red.
2. To delete a user, do the following:

a) In the desired user’s row, click the Erase icon.

A confirmation message appears.
b) Click OK.
The user is deleted.
3. To delete all expired users, do the following:
a) Click Clear Expired.
A confirmation message appears.
b) Click OK.
The expired users are deleted.

Chapter 15: Managing Users 317

Setting Up Remote VPN Access for Users

Setting Up Remote VPN Access for Users

If you are using your ZoneAlarm router as a SecuRemote Remote Access VPN Server, you
can allow users to access it remotely through their Remote Access VPN Clients (a Check
Point SecureClient, Check Point SecuRemote, or a Check Point appliance with a built-in
SecuRemote VPN Client).

Note: ZoneAlarm Z100G allows defining a single VPN user.

To set up remote VPN access for a user

1. Enable your VPN Server, using the procedure Configuring the SecuRemote
Remote Access VPN Server on page 294.
2. Add or edit the user, using the procedure Adding and Editing Users on page
313.
You must select the VPN Remote Access option.

318 Check Point ZoneAlarm User Guide

 Overview

Chapter 16

Using Remote Desktop

This chapter describes how to remotely access the desktop of each of your computers,
using the ZoneAlarm router's Remote Desktop feature.
This chapter includes the following topics:
Overview ..................................................................................................319
Workflow..................................................................................................320
Configuring Remote Desktop...................................................................321
Configuring the Host Computer ...............................................................324
Accessing a Remote Computer's Desktop ................................................327

Overview
Your ZoneAlarm router includes an integrated client for Microsoft Terminal Services,
allowing you to remotely access the desktop of each of your computers from anywhere, via
the ZoneAlarm Portal. You can even redirect your printers or ports to a remote computer,
so that you can print and transfer files with ease.
Remote Desktop sessions use the Microsoft Remote Desktop Protocol (RDP) on TCP port
3389. This port is opened dynamically between the Remote Desktop client and the Remote
Desktop server as needed, meaning that the port is not exposed to the Internet, and your
constant security is ensured.

Note: By default, the Microsoft RDP protocol is secured with 128-bit RC4 encryption.
For the strongest possible security, it is recommended to use Remote Desktop over
an IPSec VPN connection. For information on VPNs, see Working With VPNs on
page 291.

Chapter 16: Using Remote Desktop 319

Workflow

Workflow

To use Remote Desktop

1. Configure Remote Desktop.
See Configuring Remote Desktop on page 321.
2. Enable the Remote Desktop server on computers that authorized users should
be allowed to remotely access.
See Configuring the Host Computer on page 324.
3. Grant Remote Desktop Access permissions to users who should be allowed to
remotely access desktops.
See Adding and Editing Users on page 313.
4. The authorized users can access remote computers' desktops as desired.
See Accessing a Remote Computer's Desktop on page 327.

320 Check Point ZoneAlarm User Guide

 Configuring Remote Desktop

Configuring Remote Desktop

To configure Remote Desktop

1. Click Setup in the main menu, and click the Remote Desktop tab.
The Remote Desktop page appears.

2. Do one of the following:

• To enable Remote Desktop, select the Allow remote desktop access check
box.

Chapter 16: Using Remote Desktop 321

Configuring Remote Desktop

New fields appear.

• To disable Remote Desktop, clear the Allow remote desktop access check box.
Fields disappear.
3. Complete the fields using the information in the following table.
4. Click Apply.

Table 77: Remote Desktop Options

In this field… Do this…

Sharing

Share local drives Select this option to allow the host computer to access hard drives on
the client computer. This enables remote users to access their local hard
drives when logged on to the host computer.

322 Check Point ZoneAlarm User Guide

 Configuring Remote Desktop

In this field… Do this…

Share local printers Select this option to allow the host computer to access printers on the
client computer. This enables remote users to access their local printer
when logged on to the host computer.

Share local Select this option to allow the host computer to access smartcards on
smartcards the client computer. This enables remote users to access their local
smartcards when logged on to the host computer.

Share local COM Select this option to allow the host computer to access COM ports on
ports the client computer. This enables remote users to access their local
COM ports when logged on to the host computer.

Advanced

Full screen mode Select this option to open Remote Desktop sessions on the whole
screen.

Optimize Select this option to optimize Remote Desktop sessions for slow links.
performance for slow
Bandwidth-consuming options, such as wallpaper and menu animations,
links
will be disabled.

Chapter 16: Using Remote Desktop 323

Configuring the Host Computer

Configuring the Host Computer

To enable remote users to connect to a computer, you must enable the Remote Desktop
server on that computer.

Note: The host computer must have one of the following operating systems installed:

• Microsoft Windows Server 2003

• Microsoft Windows XP Professional
• Microsoft Windows XP Media Center
• Microsoft Windows XP Tablet PC 2005

To enable users to remotely connect to a computer

1. Log on to the desired computer as an administrator.
2. For each remote user who should be allowed to access this computer, create a
user account with a password.
For information, refer to Microsoft documentation.
3. On the desktop, right-click on My Computer, and select Properties in the pop-
up menu that appears.
The System Properties dialog box appears displaying the General tab.
4. Click the Remote tab.

324 Check Point ZoneAlarm User Guide

 Configuring the Host Computer

The Remote tab appears.

5. Select the Allow users to connect remotely to this computer check box.
6. Click Select Remote Users.
The Remote Desktop Users dialog box appears.

7. Do the following for each remote user who should be allowed to access this
computer:
a. Click Add.

Chapter 16: Using Remote Desktop 325

Configuring the Host Computer

The Select Users dialog box appears.

b. Type the desired user's username in the text box.

The Check Names button is enabled.
c. Click Check Names.
d. Click OK.
The Remote Desktop Users dialog box reappears with the desired user's username.

8. Click OK.
9. Click OK.

326 Check Point ZoneAlarm User Guide

 Accessing a Remote Computer's Desktop

Accessing a Remote Computer's Desktop

Note: The client computer must meet the following requirements:

• Microsoft Internet Explorer 6.0 or later

• A working Internet connection

To access a remote computer's desktop

1. Click Reports in the main menu, and click the My Computers tab.
The My Computers page appears.

2. Next to the desired computer, click Remote Desktop.

The following things happen:

• If you are prompted to install the Remote Desktop Active X Control, then
install it.

Chapter 16: Using Remote Desktop 327

Accessing a Remote Computer's Desktop

• The Remote Desktop Connection Security Warning dialog box appears.

3. Select the desired connection options.

The available options depend on your Remote Desktop configuration. See
Configuring Remote Desktop on page 321.
4. Click OK.
The Log On to Windows dialog box appears.

5. Type your username and password for the remote computer.

These are the credentials configured for your user account in Enabling the Remote
Desktop Server on page 324.
6. Click OK.
The remote computer's desktop appears onscreen.
You can use the following keyboard shortcuts during the Remote Desktop session:

328 Check Point ZoneAlarm User Guide

 Accessing a Remote Computer's Desktop

Table 78: Remote Desktop Keyboard Shortcuts

This shortcut… Does this…

ALT+INSERT Cycles through running programs in the order that they were started

ALT+HOME Displays the Start menu

CTRL+ALT+BREAK Toggles between displaying the session in a window and on the full
screen

CTRL+ALT+END Opens the Windows Security dialog box

Chapter 16: Using Remote Desktop 329

 Accessing a Remote Computer's Desktop

Chapter 17

Maintenance
This chapter describes the tasks required for maintenance and diagnosis of your
ZoneAlarm router.
This chapter includes the following topics:
Viewing Firmware Status .........................................................................332
Updating the Firmware.............................................................................333
Upgrading Your License ..........................................................................335
Configuring Syslog Logging ....................................................................336
Configuring HTTPS .................................................................................338
Setting the Time on the Router.................................................................341
Using Diagnostic Tools ............................................................................344
Backing Up the ZoneAlarm Router Configuration...................................358
Resetting the ZoneAlarm Router to Defaults ...........................................361
Running Diagnostics ................................................................................364
Rebooting the ZoneAlarm Router ............................................................365

Chapter 17: Maintenance 331

Viewing Firmware Status

Viewing Firmware Status

The firmware is the software program embedded in the ZoneAlarm router.
You can view your current firmware version and additional details.

To view the firmware status

• Click Setup in the main menu, and click the Firmware tab.
The Firmware page appears.

The Firmware page displays the following information:

Table 79: Firmware Status Fields

This field… Displays… For example…

WAN MAC Address The MAC address used for 00:80:11:22:33:44

the Internet connection

Firmware Version The current version of the 7.5

firmware

332 Check Point ZoneAlarm User Guide

 Updating the Firmware

This field… Displays… For example…

Installed Product The licensed software and ZoneAlarm Z100G (5 nodes)

the number of allowed
nodes

Uptime The time that elapsed from 01:21:15

the moment the unit was
turned on

Hardware Type The type of the current SBox-200

ZoneAlarm router hardware

Hardware Version The current hardware 1.0

version of the ZoneAlarm
router

Updating the Firmware

If you are subscribed to Software Updates, firmware updates are performed automatically.
These updates include new product features and protection against new security threats.
Check with your reseller for the availability of Software Updates and other services. For
information on subscribing to services, see Connecting to a Service Center on page 267.
If you are not subscribed to the Software Updates service, you must update your firmware
manually.

To update your ZoneAlarm firmware manually

1. Click Setup in the main menu, and click the Firmware tab.
The Firmware page appears.
2. Click Firmware Update.

Chapter 17: Maintenance 333

Updating the Firmware

The Firmware Update page appears.

3. Click Browse.
A browse window appears.
4. Select the image file and click Open.
The Firmware Update page reappears. The path to the firmware update image file
appears in the Browse text box.
5. Click Upload.
Your ZoneAlarm router firmware is updated.
Updating may take a few minutes. Do not power off the router.
At the end of the process the ZoneAlarm router restarts automatically.

334 Check Point ZoneAlarm User Guide

 Upgrading Your License

Upgrading Your License

If product upgrades are available, you can upgrade the ZoneAlarm product installed on
your router, by purchasing a new license. You will receive a new Product Key that enables
you to use advanced features on the same ZoneAlarm router you have today. There is no
need to replace your hardware. You can also purchase node upgrades, if available.

Note: To determine whether product or node upgrades are available, contact your
ZoneAlarm router provider. Alternatively, you can click Upgrades & Services in the
Welcome page to view and purchase available upgrades.

To upgrade your product, you must install the new Product Key.

To install a Product Key

1. Click Setup in the main menu, and click the Firmware tab.
The Firmware page appears.
2. Click Upgrade Product.
The ZoneAlarm Licensing Wizard opens, with the Install Product Key dialog box
displayed.

3. Click Enter a different Product Key.

Chapter 17: Maintenance 335

Configuring Syslog Logging

4. In the Product Key field, enter the new Product Key.

5. Click Next.
The Installed New Product Key dialog box appears.

6. Click Finish.

Configuring Syslog Logging

You can configure the ZoneAlarm router to send event logs to a Syslog server residing in
your internal network or on the Internet. The logs detail the date and the time each event
occurred. If the event is a communication attempt that was rejected by the firewall, the
event details include the source and destination IP address, the destination port, and the
protocol used for the communication attempt (for example, TCP or UDP).
This same information is also available in the Event Log page (see Viewing the Event Log
on page 151). However, while the Event Log can display hundreds of logs, a Syslog server
can store an unlimited number of logs. Furthermore, Syslog servers can provide useful
tools for managing your logs.

Note: Kiwi Syslog Daemon is freeware and can be downloaded from

http://www.kiwisyslog.com. For technical support, contact Kiwi Enterprises.

336 Check Point ZoneAlarm User Guide

 Configuring Syslog Logging

To configure Syslog logging

1. Click Setup in the main menu, and click the Logging tab.
The Logging page appears.

2. Complete the fields using the information in the following table.

3. Click Apply.

Table 80: Logging Page Fields

In this field… Do this…

Syslog Server Type the IP address of the computer that will run the Syslog service
(one of your network computers), or click This Computer to allow your
computer to host the service.

Clear Click to clear the Syslog Server field.

Syslog Port Type the port number of the Syslog server.

Default Click to reset the Syslog Port field to the default (port 514 UDP).

Chapter 17: Maintenance 337

Configuring HTTPS

Configuring HTTPS
You can enable ZoneAlarm router users to access the ZoneAlarm Portal from the Internet.
To do so, you must first configure HTTPS.

Note: Configuring HTTPS is equivalent to creating a simple Allow rule, where the
destination is This Gateway. To create more complex rules for HTTPS, such as
allowing HTTPS connections from multiple IP address ranges, define Allow rules for
TCP port 443, with the destination This Gateway. For information, see Using Rules
on page 172.

To configure HTTPS
1. Click Setup in the main menu, and click the Management tab.
The Management page appears.

2. Specify from where HTTPS access to the ZoneAlarm Portal should be granted.
See Access Options on page 340 for information.

Warning: If remote HTTPS is enabled, your ZoneAlarm router settings can be

changed remotely, so it is especially important to make sure all ZoneAlarm router
users’ passwords are difficult to guess.

338 Check Point ZoneAlarm User Guide

 Configuring HTTPS

Note: You can use HTTPS to access the ZoneAlarm Portal from your internal
network, by surfing to https://my.firewall.

If you selected Internal Networks + IP Range, additional fields appear.

3. If you selected Internal Networks + IP Range, enter the desired IP address range
in the fields provided.
4. Click Apply.
The HTTPS configuration is saved. If you configured remote HTTPS, you can now
access the ZoneAlarm Portal through the Internet, using the procedure Accessing the
ZoneAlarm Portal Remotely on page 47.

Chapter 17: Maintenance 339

Configuring HTTPS

Table 81: Access Options

Select this To allow access from…

option…

Internal Networks The internal network only.

This disables remote access capability. This is the default.

Internal Networks + The internal network and your VPN.

VPN

Internal Networks + A particular range of IP addresses.

IP Range
Additional fields appear, in which you can enter the desired IP address
range.

ANY Any IP address.

Disabled Nowhere. Access via this protocol is disabled.

This option is relevant to the SNMP protocol only.

340 Check Point ZoneAlarm User Guide

 Setting the Time on the Router

Setting the Time on the Router

You set the time displayed in the ZoneAlarm Portal during initial router setup. If desired,
you can change the date and time using the procedure below.

To set the time

1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Set Time.
The ZoneAlarm Set Time Wizard opens displaying the Set the ZoneAlarm Time dialog
box.

3. Complete the fields using the information in Set Time Wizard Fields on page
343.
4. Click Next.

Chapter 17: Maintenance 341

Setting the Time on the Router

The following things happen in the order below:

• If you selected Specify date and time, the Specify Date and Time dialog box
appears.

Set the date, time, and time zone in the fields provided, then click Next.
• If you selected Use a Time Server, the Time Servers dialog box appears.

342 Check Point ZoneAlarm User Guide

 Setting the Time on the Router

Complete the fields using the information in Time Servers Fields on page 344,
then click Next.
• The Date and Time Updated screen appears.

5. Click Finish.

Table 82: Set Time Wizard Fields

Select this option… To do the following…

Your computer's clock Set the router time to your computer’s system time.

Your computer’s system time is displayed to the right of this

option.

Keep the current setting Do not change the router’s time.

The current router time is displayed to the right of this option.

Use a Time Server Synchronize the router time with a Network Time Protocol (NTP)
server.

Specify date and time Set the router to a specific date and time.

Chapter 17: Maintenance 343

Using Diagnostic Tools

Table 83: Time Servers Fields

In this field… Do this…

Primary Server Type the IP address of the Primary NTP server.

Secondary Server Type the IP address of the Secondary NTP server.

This field is optional.

Clear Clear the field.

Select your time zone Select the time zone in which you are located.

Using Diagnostic Tools

The ZoneAlarm router is equipped with a set of diagnostic tools that are useful for
troubleshooting Internet connectivity.

Table 84: Diagnostic Tools

Use this To do this… For information, see...

tool…

Ping Check that a specific IP address or DNS Using IP Tools on page 345
name can be reached via the Internet.

Traceroute Display a list of all routers used to Using IP Tools on page 345
connect from the ZoneAlarm router to a
specific IP address or DNS name.

WHOIS Display the name and contact information Using IP Tools on page 345
of the entity to which a specific IP address
or DNS name is registered. This
information is useful in tracking down
hackers.

344 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

Use this To do this… For information, see...

tool…

Packet Sniffer Capture network traffic. This information is Using Packet Sniffer on page
useful troubleshooting network problems. 347

Using IP Tools

To use an IP tool
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. In the Tool drop-down list, select the desired tool.
3. In the Address field, type the IP address or DNS name for which to run the
tool.
4. Click Go.

• If you selected Ping, the following things happen:

The ZoneAlarm router sends packets to the specified the IP address or DNS
name.
The IP Tools window opens and displays the percentage of packet loss and the
amount of time it took each packet to reach the specified host and return (round-
trip) in milliseconds.

Chapter 17: Maintenance 345

Using Diagnostic Tools

• If you selected Traceroute, the following things happen:

The ZoneAlarm router connects to the specified IP address or DNS name.
The IP Tools window opens and displays a list of routers used to make the
connection.

• If you selected WHOIS, the following things happen:

The ZoneAlarm router queries the Internet WHOIS server.
A window displays the name of the entity to which the IP address or DNS name is
registered and their contact information.

346 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

Using Packet Sniffer

The ZoneAlarm router includes the Packet Sniffer tool, which enables you to capture
packets from any internal network or ZoneAlarm port. This is useful for troubleshooting
network problems and for collecting data about network behavior.
The ZoneAlarm router saves the captured packets to a file on your computer. You can use
a free protocol analyzer, such as Ethereal or Wireshark, to analyze the file, or you can send
it to technical support. Wireshark runs on all popular computing platforms and can be
downloaded from http://www.wireshark.com.

To use Packet Sniffer

1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Sniffer.
The Packet Sniffer window opens.

3. Complete the fields using the information in the following table.

4. Click Start.

Chapter 17: Maintenance 347

Using Diagnostic Tools

The Packet Sniffer window displays the name of the interface, the number of packets
collected, and the percentage of storage space remaining on the router for storing the
packets.

5. Click Stop to stop collecting packets.

A standard File Download dialog box appears.
6. Click Save.
The Save As dialog box appears.
7. Browse to a destination directory of your choice.
8. Type a name for the configuration file and click Save.
The *.cap file is created and saved to the specified directory.
9. Click Cancel to close the Packet Sniffer window.

348 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

Table 85: Packet Sniffer Fields

In this field… Do this…

Interface Select the interface from which to collect packets.

The list includes the primary Internet connection, the ZoneAlarm router
ports, and all defined networks.

Filter String Type the filter string to use for filtering the captured packets. Only
packets that match the filter condition will be saved.

For a list of basic filter strings elements, see Filter String Syntax on
page 350.

For detailed information on filter syntax, go to

http://www.tcpdump.org/tcpdump_man.html.

Note: Do not enclose the filter string in quotation marks.

If you do not specify a filter string, Packet Sniffer will save all packets on
the selected interface.

Capture only traffic Select this option to capture incoming and outgoing packets for this
to/from this gateway gateway only.

If this option is not selected, Packet Sniffer will collect packets for all
traffic on the interface.

Chapter 17: Maintenance 349

Using Diagnostic Tools

Filter String Syntax

The following represents a list of basic filter string elements:
• and on page 350
• dst on page 351
• dst port on page 351
• ether proto on page 352
• host on page 353
• not on page 353
• or on page 354
• port on page 354
• src on page 355
• src port on page 355
• tcp on page 356
• udp on page 357
For detailed information on filter syntax, refer to http://www.tcpdump.org.

and
PURPOSE
The and element is used to concatenate filter string elements. The filtered packets must
match all concatenated filter string elements.
SYNTAX
element and element [and element...]
element && element [&& element...]
PARAMETERS

element String. A filter string element.

350 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

EXAMPLE
The following filter string saves packets that both originate from IP address is
192.168.10.1 and are destined for port 80:
src 192.168.10.1 and dst port 80

dst
PURPOSE
The dst element captures all packets with a specific destination.
SYNTAX

dst destination
PARAMETERS

destination IP Address or String. The computer to which the packet is

sent. This can be the following:

• An IP address
• A host name
EXAMPLE
The following filter string saves packets that are destined for the IP address 192.168.10.1:
dst 192.168.10.1

dst port
PURPOSE
The dst port element captures all packets destined for a specific port.
SYNTAX
dst port port

Note: This element can be prepended by tcp or udp. For information, see tcp on
page 356 and udp on page 357.

Chapter 17: Maintenance 351

Using Diagnostic Tools

PARAMETERS

port Integer. The port to which the packet is sent.

EXAMPLE
The following filter string saves packets that are destined for port 80:
dst port 80

ether proto
PURPOSE
The ether proto element is used to capture packets of a specific ether protocol type.
SYNTAX
ether proto \protocol
PARAMETERS

protocol String. The protocol type of the packet.

This can be the following: ip,

ip6, arp, rarp,
atalk, aarp, dec net, sca, lat,
mopdl, moprc, iso, stp, ipx, or
netbeui.
EXAMPLE
The following filter string saves ARP packets:
ether proto arp

352 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

host
PURPOSE
The host element captures all incoming and outgoing packets for a specific computer.
SYNTAX

host host
PARAMETERS

host IP Address or String. The computer to/from which the packet

is sent. This can be the following:

• An IP address
• A host name
EXAMPLE
The following filter string saves all packets that either originated from IP address
192.168.10.1, or are destined for that same IP address:
host 192.168.10.1

not
PURPOSE
The not element is used to negate filter string elements.
SYNTAX
not element
! element
PARAMETERS

element String. A filter string element.

EXAMPLE
The following filter string saves packets that are not destined for port 80:
not dst port 80

Chapter 17: Maintenance 353

Using Diagnostic Tools

or
PURPOSE
The or element is used to alternate between string elements. The filtered packets must
match at least one of the filter string elements.
SYNTAX
element or element [or element...]
element || element [|| element...]
PARAMETERS

element String. A filter string element.

EXAMPLE
The following filter string saves packets that either originate from IP address 192.168.10.1
or IP address 192.168.10.10:
src 192.168.10.1 or src 192.168.10.10

port
PURPOSE
The port element captures all packets originating from or destined for a specific port.
SYNTAX

port port

Note: This element can be prepended by tcp or udp. For information, see tcp on
page 356 and udp on page 357.

PARAMETERS

port Integer. The port from/to which the packet is sent.

354 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

EXAMPLE
The following filter string saves all packets that either originated from port 80, or are
destined for port 80:
port 80

src
PURPOSE
The src element captures all packets with a specific source.
SYNTAX

src source
PARAMETERS

source IP Address or String. The computer from which the packet is

sent. This can be the following:

• An IP address
• A host name
EXAMPLE
The following filter string saves packets that originated from IP address 192.168.10.1:
src 192.168.10.1

src port
PURPOSE
The src port element captures all packets originating from a specific port.
SYNTAX
src port port

Note: This element can be prepended by tcp or udp. For information, see tcp on
page 356 and udp on page 357.

Chapter 17: Maintenance 355

Using Diagnostic Tools

PARAMETERS

port Integer. The port from which the packet is sent.

EXAMPLE
The following filter string saves packets that originated from port 80:
src port 80

tcp
PURPOSE
The tcp element captures all TCP packets. This element can be prepended to port-related
elements.

Note: When not prepended to other elements, the tcp element is the equivalent of
ip proto tcp.
SYNTAX
tcp
tcp element
PARAMETERS

element String. A port-related filter string element that should be

restricted to saving only TCP packets. This can be the
following:

• dst port - Capture all TCP packets destined

for a specific port.
• port - Capture all TCP packets originating from
or destined for a specific port.
• src port - Capture all TCP packets originating
from a specific port.

356 Check Point ZoneAlarm User Guide

 Using Diagnostic Tools

EXAMPLE 1
The following filter string captures all TCP packets:
tcp

EXAMPLE 2
The following filter string captures all TCP packets destined for port 80:
tcp dst port 80

udp
PURPOSE
The udp element captures all UDP packets. This element can be prepended to port-related
elements.

Note: When not prepended to other elements, the udp element is the equivalent of
ip proto udp.
SYNTAX
udp
udp element
PARAMETERS

element String. A port-related filter string element that should be

restricted to saving only UDP packets. This can be the
following:

• dst port - Capture all UDP packets destined

for a specific port.
• port - Captures all UDP packets originating
from or destined for a specific port.
• src port - Capture all UDP packets
originating from a specific port.

Chapter 17: Maintenance 357

Backing Up the ZoneAlarm Router Configuration

EXAMPLE 1
The following filter string captures all UDP packets:
udp

EXAMPLE 2
The following filter string captures all UDP packets destined for port 80:
udp dst port 80

Backing Up the ZoneAlarm Router Configuration

You can export the ZoneAlarm router configuration to a *.cfg file, and use this file to
backup and restore ZoneAlarm router settings, as needed. The file includes all your
settings.

Exporting the ZoneAlarm Router Configuration

Exporting the ZoneAlarm router configuration creates a configuration file.

To export the ZoneAlarm router configuration

1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Export.
A standard File Download dialog box appears.
3. Click Save.
The Save As dialog box appears.
4. Browse to a destination directory of your choice.
5. Type a name for the configuration file and click Save.
The *.cfg configuration file is created and saved to the specified directory.

358 Check Point ZoneAlarm User Guide

 Backing Up the ZoneAlarm Router Configuration

Importing the ZoneAlarm Router Configuration

In order to restore your ZoneAlarm router’s configuration from a configuration file, you
must import the file.

To import the ZoneAlarm router configuration

1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Import.
The Import Settings page appears.

3. Do one of the following:

• In the Import Settings field, type the full path to the configuration file.
Or

• Click Browse, and browse to the configuration file.

4. Click Upload.
A confirmation message appears.
5. Click OK.

Chapter 17: Maintenance 359

Backing Up the ZoneAlarm Router Configuration

The ZoneAlarm router settings are imported.

The Import Settings page displays the configuration file's content and the result of
implementing each configuration command.

Note: If the router's IP address changed as a result of the configuration import, your
computer may be disconnected from the network; therefore you may not be able to
see the results.

360 Check Point ZoneAlarm User Guide

 Resetting the ZoneAlarm Router to Defaults

Resetting the ZoneAlarm Router to Defaults

You can reset the ZoneAlarm router to its default settings. When you reset your
ZoneAlarm router, it reverts to the state it was originally in when you purchased it.

Warning: This operation erases all your settings and password information. You will
have to set a new password and reconfigure your ZoneAlarm router for Internet
connection. For information on performing these tasks, see Setting Up the
ZoneAlarm Router on page 39.

This operation also resets your router to its default Product Key. Therefore, if you
upgraded your license, you should save your Product Key before resetting to defaults.
You can view the installed Product Key by in the ZoneAlarm Licensing Wizard. For
information on accessing this wizard, see Upgrading Your License on page 335.

You can reset the ZoneAlarm router to defaults via the Web management interface
(software) or by manually pressing the Reset button (hardware) located at the back of the
ZoneAlarm router.
When resetting the router via the ZoneAlarm Portal, you can choose to keep the current
firmware or to revert to the firmware version that shipped with the ZoneAlarm router. In
contrast, using the Reset button automatically reverts the firmware version.

To reset the ZoneAlarm router to factory defaults via the Web interface
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Factory Settings.

Chapter 17: Maintenance 361

Resetting the ZoneAlarm Router to Defaults

A confirmation message appears.

3. To revert to the firmware version that shipped with the router, select the check
box.
4. Click OK.

• The Please Wait screen appears.

• The ZoneAlarm router returns to its factory defaults.

• The ZoneAlarm router is restarted.
This may take a few minutes.
• The Login page appears.

362 Check Point ZoneAlarm User Guide

 Resetting the ZoneAlarm Router to Defaults

To reset the ZoneAlarm router to factory defaults using the Reset button
1. Make sure the ZoneAlarm router is powered on.
2. Using a pointed object, press the RESET button on the back of the ZoneAlarm
router steadily for seven seconds and then release it.
3. Allow the ZoneAlarm router to boot-up until the system is ready.
For information on the router's front and rear panels, see the Getting to Know Your
Router section in Introduction on page 1.

Warning: If you choose to reset the ZoneAlarm router by disconnecting the power cable
and then reconnecting it, be sure to leave the ZoneAlarm router disconnected for at
least three seconds. Disconnecting and reconnecting the power without waiting might
cause permanent damage.

Chapter 17: Maintenance 363

Running Diagnostics

Running Diagnostics
You can view technical information about your ZoneAlarm router’s hardware, firmware,
license, network status, and Service Center.
This information is useful for troubleshooting. You can export it to an *.html file and send
it to technical support.

To view diagnostic information

1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Diagnostics.
Technical information about your ZoneAlarm router appears in a new window.
3. To save the displayed information to an *.html file:
a. Click Save.
A standard File Download dialog box appears.
b. Click Save.
The Save As dialog box appears.
c. Browse to a destination directory of your choice.
d. Type a name for the configuration file and click Save.
The *.html file is created and saved to the specified directory.
4. To refresh the contents of the window, click Refresh.
The contents are refreshed.
5. To close the window, click Close.

364 Check Point ZoneAlarm User Guide

 Rebooting the ZoneAlarm Router

Rebooting the ZoneAlarm Router

If your ZoneAlarm router is not functioning properly, rebooting it may solve the problem.

To reboot the ZoneAlarm router

1. Click Setup in the main menu, and click the Firmware tab.
The Firmware page appears.
2. Click Restart.
A confirmation message appears.
3. Click OK.

• The Please Wait screen appears.

• The ZoneAlarm router is restarted.

This may take a few minutes.
• The Login page appears.

Chapter 17: Maintenance 365

 Overview

Chapter 18

Using Network Printers

This chapter describes how to set up and use network printers.
This chapter includes the following topics:
Overview ..................................................................................................367
Setting Up Network Printers.....................................................................368
Configuring Computers to Use Network Printers.....................................371
Viewing Network Printers ........................................................................387
Changing Network Printer Ports...............................................................387
Resetting Network Printers.......................................................................388

Overview
The ZoneAlarm Z100G router includes a built-in print server, enabling you to connect
USB-based printers to the router and share them across the network.

Note: When using computers with a Windows 2000/XP operating system, the
ZoneAlarm router supports connecting up to four USB-based printers to the router.
When using computers with a MAC OS-X operating system, the ZoneAlarm router
supports connecting one printer.

The router automatically detects printers as they are plugged in, and they immediately
become available for printing. Usually, no special configuration is required on the
ZoneAlarm router.

Note: The ZoneAlarm print server supports printing via "all-in-one" printers. Copying
and scanning functions are not supported.

Chapter 18: Using Network Printers 367

Setting Up Network Printers

Setting Up Network Printers

To set up a network printer

1. Connect the network printer to the ZoneAlarm router.
See Connecting the Router to Network Printers.
2. Turn the printer on.
3. In the ZoneAlarm Portal, click Network in the main menu, and click the Ports
tab.
The Ports page appears.

4. Next to USB, click Edit.

368 Check Point ZoneAlarm User Guide

 Setting Up Network Printers

The USB Devices page appears. If the ZoneAlarm router detected the printer, the
printer is listed on the page.

If the printer is not listed, check that you connected the printer correctly, then click
Refresh to refresh the page.
5. Next to the printer, click Edit.
The Printer Setup page appears.

Chapter 18: Using Network Printers 369

Setting Up Network Printers

6. Write down the port number allocated to the printer.

The port number appears in the Printer Server TCP Port field. You will need this
number later, when configuring computers to use the network printer.
7. To change the port number, do the following:
a. Type the desired port number in the Printer Server TCP Port field.

Note: Printer port numbers may not overlap, and must be high ports.

b. Click Apply.
You may want to change the port number if, for example, the printer you are setting
up is intended to replace another printer. In this case, you should change the
replacement printer's port number to the old printer's port number, and you can skip
the next step.
8. Configure each computer from which you want to enable printing to the
network printer.
See Configuring Computers to Use Network Printers on page 371.

370 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

Configuring Computers to Use Network Printers

Perform the relevant procedure on each computer from which you want to enable printing
via the ZoneAlarm print server to a network printer.

Windows Vista
This procedure is relevant for computers with a Windows Vista operating system.

To configure a computer to use a network printer

1. If the computer for which you want to enable printing is located on the WAN,
create an Allow rule for connections from the computer to This Gateway.
See Adding and Editing Rules on page 176.
2. Click Start > Control Panel.
The Control Panel window opens.

3. Under Hardware and Sound, click Printer.

Chapter 18: Using Network Printers 371

Configuring Computers to Use Network Printers

The Printers screen appears.

4. Click Add a printer.

The Add Printer wizard opens displaying the Choose a local or network printer screen.

5. Click Add a local printer.

6. Click Next.

372 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

The Choose a printer port dialog box appears.

7. Click Create a new port.

8. In the Type of port drop-down list, select Standard TCP/IP Port.
9. Click Next.
The Type a printer hostname or IP address dialog box appears.

10. In the Device type drop-down list, select Autodetect.

11. In the Hostname or IP address field, type the ZoneAlarm router's LAN IP
address, or "my.firewall".
You can find the LAN IP address in the ZoneAlarm Portal, under Network > My
Network.

Chapter 18: Using Network Printers 373

Configuring Computers to Use Network Printers

12. In the Port name field, type the port name.

13. Select the Query the printer and automatically select the driver to use check
box.
14. Click Next.
The following things happen:

• If Windows cannot identify your printer, the Additional Port Information

Required dialog box appears.

Do the following:
1) Click Custom.
2) Click Settings.

374 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

The Configure Standard TCP/IP Port Monitor dialog box opens.

3) In the Protocol area, make sure that Raw is selected.

4) In the Port Number field, type the printer's port number, as shown in
the Printers page.
5) Click OK.
6) Click Next.
• The Install the printer driver dialog box displayed.

Chapter 18: Using Network Printers 375

Configuring Computers to Use Network Printers

15. Do one of the following:

• Use the lists to select the printer's manufacturer and model.

• If your printer does not appear in the lists, insert the CD that came with your
printer in the computer's CD-ROM drive, and click Have Disk.
16. Click Next.
17. Complete the remaining dialog boxes in the wizard as desired, and click
Finish.
The printer appears in the Printers and Faxes window.
18. Right-click the printer and click Properties in the popup menu.
The printer's Properties dialog box opens.
19. In the Ports tab, in the list box, select the port you added.
The port's name is IP_<LAN IP address>.

20. Click OK.

376 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

Windows 2000/XP
This procedure is relevant for computers with a Windows 2000/XP operating system.

To configure a computer to use a network printer

1. If the computer for which you want to enable printing is located on the WAN,
create an Allow rule for connections from the computer to This Gateway.
See Adding and Editing Rules on page 176.
2. Click Start > Settings > Control Panel.
The Control Panel window opens.
3. Click Printers and Faxes.
The Printers and Faxes window opens.
4. Right-click in the window, and click Add Printer in the popup menu.
The Add Printer Wizard opens with the Welcome dialog box displayed.

5. Click Next.

Chapter 18: Using Network Printers 377

Configuring Computers to Use Network Printers

The Local or Network Printer dialog box appears.

6. Click Local printer attached to this computer.

Note: Do not select the Automatically detect and install my Plug and Play printer check
box.

7. Click Next.
The Select a Printer Port dialog box appears.

8. Click Create a new port.

9. In the Type of port drop-down list, select Standard TCP/IP Port.
10. Click Next.

378 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

The Add Standard TCP/IP Port Wizard opens with the Welcome dialog box displayed.

11. Click Next.

The Add Port dialog box appears.

12. In the Printer Name or IP Address field, type the ZoneAlarm router's LAN IP
address, or "my.firewall".
You can find the LAN IP address in the ZoneAlarm Portal, under Network > My
Network.
The Port Name field is filled in automatically.
13. Click Next.

Chapter 18: Using Network Printers 379

Configuring Computers to Use Network Printers

The Add Standard TCP/IP Printer Port Wizard opens, with the Additional Port
Information Required dialog box displayed.

14. Click Custom.

15. Click Settings.
The Configure Standard TCP/IP Port Monitor dialog box opens.

16. In the Port Number field, type the printer's port number, as shown in the
Printers page.
17. In the Protocol area, make sure that Raw is selected.
18. Click OK.
The Add Standard TCP/IP Printer Port Wizard reappears.

380 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

19. Click Next.

The Completing the Add Standard TCP/IP Printer Port Wizard dialog box appears.

20. Click Finish.

The Add Printer Wizard reappears, with the Install Printer Software dialog box
displayed.

21. Do one of the following:

• Use the lists to select the printer's manufacturer and model.

• If your printer does not appear in the lists, insert the CD that came with your
printer in the computer's CD-ROM drive, and click Have Disk.
22. Click Next.

Chapter 18: Using Network Printers 381

Configuring Computers to Use Network Printers

23. Complete the remaining dialog boxes in the wizard as desired, and click
Finish.
The printer appears in the Printers and Faxes window.
24. Right-click the printer and click Properties in the popup menu.
The printer's Properties dialog box opens.
25. In the Ports tab, in the list box, select the port you added.
The port's name is IP_<LAN IP address>.

26. Click OK.

382 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

MAC OS-X
This procedure is relevant for computers with the latest version of the MAC OS-X
operating system.

Note: This procedure may not apply to earlier MAC OS-X versions.

To configure a computer to use a network printer

1. If the computer for which you want to enable printing is located on the WAN,
create an Allow rule for connections from the computer to This Gateway.
See Adding and Editing Rules on page 176.
2. Choose Apple -> System Preferences.
The System Preferences window appears.

3. Click Show All to display all categories.

4. In the Hardware area, click Print & Fax.

Chapter 18: Using Network Printers 383

Configuring Computers to Use Network Printers

The Print & Fax window appears.

5. In the Printing tab, click Set Up Printers.

The Printer List window appears.

6. Click Add.

384 Check Point ZoneAlarm User Guide

 Configuring Computers to Use Network Printers

New fields appear.

7. In the first drop-down list, select IP Printing.

8. In the Printer Type drop-down list, select Socket/HP Jet Direct.
9. In the Printer Address field, type the ZoneAlarm router's LAN IP address, or
"my.firewall".
You can find the LAN IP address in the ZoneAlarm Portal, under Network > My
Network.
10. In the Queue Name field, type the name of the required printer queue.
For example, the printer queue name for HP printers is RAW.
11. In the Printer Model list, select the desired printer type.

Chapter 18: Using Network Printers 385

Configuring Computers to Use Network Printers

A list of models appears.

12. In the Model Name list, select the desired model.

13. Click Add.
The new printer appears in the Printer List window.

14. In the Printer List window, select the newly added printer, and click Make
Default.

386 Check Point ZoneAlarm User Guide

 Viewing Network Printers

Viewing Network Printers

To view network printers

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to USB, click Edit.
The USB Devices page appears, displaying a list of connected printers.
For each printer, the model, serial number, and status is displayed.
A printer can have the following statuses:

• Initialize. The printer is initializing.

• Ready. The printer is ready.
• Not Ready. The printer is not ready. For example, it may be out of paper.
• Printing. The printer is processing a print job.
• Restarting. The printer server is restarting.
• Fail. An error occurred. See the Event Log for details (Viewing the Event Log
on page 151).
3. To refresh the display, click Refresh.

Changing Network Printer Ports

When you set up a new network printer, the ZoneAlarm router automatically assigns a port
number to the printer. If you want to use a different port number, you can easily change it,
as described in Setting Up Network Printers on page 368.
However, you may sometimes need to change the port number after completing printer
setup. For example, you may want to replace a malfunctioning network printer, with
another existing network printer, without reconfiguring the client computers. To do this,
you must change the replacement printer's port number to the malfunctioning printer's port
number, as described below.

Chapter 18: Using Network Printers 387

Resetting Network Printers

Note: Each printer port number must be different, and must be a high port.

To change a printer's port

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to USB, click Edit.
The USB Devices page appears, displaying a list of connected printers.
3. Next to the desired printer, click Edit.
The Printer Setup page appears.
4. In the printer's Printer Server TCP Port field, type the desired port number.
5. Click Apply.

Resetting Network Printers

You can cause a network printer to restart the current print job, by resetting the network
printer. You may want to do this if the print job has stalled.

To reset a network printer

1. Click Network in the main menu, and click the Ports tab.
The Ports page appears.
2. Next to USB, click Edit.
The USB Devices page appears, displaying a list of connected printers.
3. Next to the desired printer, click Reset Server.
The network printer's current print job is restarted.

388 Check Point ZoneAlarm User Guide

 Connectivity

Chapter 19

Troubleshooting
This chapter provides solutions to common problems you may encounter while using the
ZoneAlarm router.

Note: For information on troubleshooting wireless connectivity, see

Troubleshooting Wireless Connectivity on page 135.

This chapter includes the following topics:

Connectivity ............................................................................................ 389
Service Center and Upgrades................................................................... 393
Other Problems ........................................................................................ 394

Connectivity
I cannot access the Internet. What should I do?
• Verify that the ZoneAlarm router is operating. If not, check the power
connection to the ZoneAlarm router.
• Check if the LED for the WAN port is green. If not, check the network cable to
the modem and make sure the modem is turned on.
• Check if the LED for the LAN port used by your computer is green. If not,
check if the network cable linking your computer to the ZoneAlarm router is
connected properly. Try replacing the cable or connecting it to a different LAN
port.
• Using your Web browser, go to http://my.firewall and see whether "Connected"
appears on the Status Bar. Make sure that your ZoneAlarm router network
settings are configured as per your ISP directions.
• Check your TCP/IP configuration according to Installing and Setting up the
ZoneAlarm Router on page 19.
• If Web Filtering or Email Filtering are on, try turning them off.

Chapter 19: Troubleshooting 389

Connectivity

• Check if you have defined firewall rules which block your Internet connectivity.
• Check with your ISP for possible service outage.
• Check whether you are exceeding the maximum number of computers allowed
by your license, by viewing the My Computers page.

I cannot access my DSL broadband connection. What should I do?

DSL equipment comes in two flavors: bridges (commonly known as DSL modems) and
routers. Some DSL equipment can be configured to work both ways.
• If you connect to your ISP using a PPPoE or PPTP dialer defined in your
operating system, your equipment is most likely configured as a DSL bridge.
Configure a PPPoE or PPTP type DSL connection.
• If you were not instructed to configure a dialer in your operating system, your
equipment is most likely configured as a DSL router. Configure a LAN
connection, even if you are using a DSL connection.
For instructions, see Configuring the Internet Connection on page 55.

I cannot access my Cable broadband connection. What should I do?

• Some cable ISPs require you to register the MAC address of the device behind
the cable modem. You may need to clone your Ethernet adapter MAC address
onto the ZoneAlarm router. For instructions, see Configuring the Internet
Connection on page 55.
• Some cable ISPs require using a hostname for the connection. Try reconfiguring
your Internet connection and specifying a hostname. For further information, see
Configuring the Internet Connection on page 55.

I cannot access http://my.firewall. What should I do?

• Verify that the ZoneAlarm router is operating.
• Check if the LED for the LAN port used by your computer is green. If not,
check if the network cable linking your computer to the ZoneAlarm router is
connected properly.
• By default, unencrypted HTTP access is not allowed from the wireless LAN to
http://my.firewall. Therefore, if you are connecting from the wireless LAN, try
connecting to https://my.firewall instead.
• Try surfing to 192.168.10.1 instead of to my.firewall.

390 Check Point ZoneAlarm User Guide

 Connectivity

Note: 192.168.10 is the default value, and it may vary if you changed it in the My
Network page.

• Check your TCP/IP configuration according to Installing and Setting up the

ZoneAlarm Router on page 19.
• Restart your ZoneAlarm router and your broadband modem by disconnecting the
power and reconnecting after 5 seconds.
• If your Web browser is configured to use an HTTP proxy to access the
Internet, add my.firewall to your proxy exceptions list.

My network seems extremely slow. What should I do?

• The Ethernet cables may be faulty. For proper operation, the ZoneAlarm router
requires STP CAT5 (Shielded Twisted Pair Category 5) Ethernet cables. Make
sure that this specification is printed on your cables.
• Your Ethernet card may be faulty or incorrectly configured. Try replacing your
Ethernet card.
• There may be an IP address conflict in your network. Check that the TCP/IP
settings of all your computers are configured to obtain an IP address
automatically.

I changed the network settings to incorrect values and am unable to correct my error. What
should I do?
Reset the network to its default settings using the button on the back of the ZoneAlarm
router unit. See Resetting the ZoneAlarm Router to Defaults on page 361.

I am using the ZoneAlarm router behind another NAT device, and I am having problems with
some applications. What should I do?
By default, the ZoneAlarm router performs Network Address Translation (NAT). It is
possible to use the ZoneAlarm router behind another device that performs NAT, such as a
DSL router or Wireless router, but the device will block all incoming connections from
reaching your ZoneAlarm router.
To fix this problem, do ONE of the following. (The solutions are listed in order of
preference.)
• Consider whether you really need the router. The ZoneAlarm router can be used
as a replacement for your router, unless you need it for some additional
functionality that it provides.

Chapter 19: Troubleshooting 391

Connectivity

• If possible, disable NAT in the router. Refer to the router’s documentation for
instructions on how to do this.
• If the router has a “DMZ Computer” or “Exposed Host” option, set it to the
ZoneAlarm router’s external IP address.
• Open the following ports in the NAT device:

• UDP 9281/9282
• UDP 500
• UDP 2746
• TCP 256
• TCP 264
• ESP IP protocol 50
• TCP 981
I cannot receive audio or video calls through the ZoneAlarm router. What should I do?
To enable audio/video, you must configure an IP Telephony (H.323) virtual server. For
instructions, see Configuring Servers on page 185.

I run a public Web server at home but it cannot be accessed from the Internet. What should I
do?
Configure a virtual Web Server. For instructions, see Configuring Servers on page 185.

I cannot connect to the LAN network from the WLAN network. What should I do?
By default, connections from the WLAN network to the LAN network are blocked. To
allow traffic from the WLAN to the LAN, configure appropriate firewall rules. For
instructions, see Using Rules on page 172.

392 Check Point ZoneAlarm User Guide

 Service Center and Upgrades

Service Center and Upgrades

I have exceeded my node limit. What does this mean? What should I do?
Your Product Key specifies a maximum number of nodes that you may connect to the
ZoneAlarm router.
The ZoneAlarm router tracks the cumulative number of nodes on the internal network that
have communicated through the firewall. When the ZoneAlarm router encounters an IP
address that exceeds the licensed node limit, the My Computers page displays a warning
message and marks nodes over the node limit in red. These nodes will not be able to access
the Internet through the ZoneAlarm router, but will be protected. The Event Log page also
warns you that you have exceeded the node limit.
To upgrade your ZoneAlarm router to support more nodes, purchase a new Product Key.
Contact your reseller for upgrade information.

While trying to connect to a Service Center, I received the message “The Service Center did
not respond”. What should I do?
• If you are using a Service Center other than the Check Point Service Center,
check that the Service Center IP address is typed correctly.
• The ZoneAlarm router connects to the Service Center using UDP ports
9281/9282. If the ZoneAlarm router is installed behind another firewall, make
sure that these ports are open.

Chapter 19: Troubleshooting 393

Other Problems

Other Problems
I have forgotten my password. What should I do?
Reset your ZoneAlarm router to factory defaults using the Reset button as detailed in
Resetting the ZoneAlarm Router to Defaults on page 361.

Why are the date and time displayed incorrectly?

You can adjust the time on the Setup page's Tools tab. For information, see Setting the
Time on the Router on page 341.

I cannot use a certain network application. What should I do?

Look at the Event Log page. If it lists blocked attacks, do the following:
• Set the ZoneAlarm router's firewall level to Low and try again.
• If the application still does not work, set the computer on which you want to use
the application to be the exposed host.
For instructions, see Defining an Exposed Host.
When you have finished using the application, make sure to clear the exposed host setting,
otherwise your security might be compromised.

In the ZoneAlarm Portal, I do not see the pop-up windows that the guide describes. What
should I do?
Disable any pop-up blockers for http://my.firewall.

394 Check Point ZoneAlarm User Guide

 Technical Specifications

Chapter 20

Specifications
This chapter includes the following topics:
Technical Specifications.......................................................................... 395
CE Declaration of Conformity................................................................. 398
Federal Communications Commission Radio Frequency Interference
Statement ................................................................................................. 400

Technical Specifications
Check Point is committed to protecting the environment. The ZoneAlarm unified threat
management router is compliant with the RoHS Directive, meeting the European Union's
strict restrictions on hazardous substances.
RoHS & WEEE Declaration and Certification
The ZoneAlarm router has been verified to comply with the following directives,
throughout the design, development, and supply chain stages:
• Directive of the European Parliament and of the Council, of 27 January 2003, on
the Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment (RoHS – 2002/95/EC)
• Directive of the European Parliament and of the Council, of 27 January 2003, on
Waste Electrical and Electronic Equipment (WEEE – 2002/96/CE)
For a copy of the original signed declaration (in full conformance with EN45014), contact
SofaWare technical support at www.sofaware.com/support.

Chapter 20: Specifications 395

Technical Specifications

Table 86: ZoneAlarm Attributes

Attribute ZoneAlarm Z100G SBXWZA-166LHGE-5

Physical Attributes

Dimensions 200 x 33 x 130 mm

(width x height x depth) (7.87 x 1.3 x 5.12 inches)

(incl. antenna connectors)

Weight 635 g (1.40 lbs)

Retail Box Dimensions 290 x 250 x 80 mm

(width x height x depth) (11.42 x 9.84 x 3.15 inches)

5V Power Supply Unit

Power Supply Nominal In: 100~240VAC @ 0.5A

Input

Power Supply Nominal 12VDC @ 1.5 A

Output

Max. Power 6.5W, plus up to 5W for host-powered USB devices

Consumption

Environmental Conditions

Temperature: -5ºC ~ 80ºC

Storage/Transport

Temperature: 0ºC ~ 40ºC

Operation

Humidity: 10~95% / 10~90%

Storage/Operation
(non-condensed)

396 Check Point ZoneAlarm User Guide

 Technical Specifications

Applicable Standards

Safety cULus, CB, LVD

Quality IISO9001, ISO 14001, TL9000

EMC CE . FCC 15B.VCCI

Reliability EN 300 019 - 1, 2, 3

Environment RoHS & WEEE

RF R&TTE .FCC15C,TELCO

Wireless Attributes

Operation Frequency 2.412-2.484 MHz

Transmission Power 79.4 mW

Modulation OFDM, DSSS, 64QAM, 16QAM, QPSK, BPSK, CCK, DQPSK, DBPSK

WPA Authentication EAP-TLS, EAP-TTLS, PEAP (EAP-GTC), PEAP (EAP-MSCHAP V2)

Modes

Chapter 20: Specifications 397

CE Declaration of Conformity

CE Declaration of Conformity
SofaWare Technologies Ltd., 3 Hilazon St., Ramat-Gan Israel, hereby declares that this
equipment is in conformity with the essential requirements specified in Article 3.1 (a) and
3.1 (b) of:
• Directive 89/336/EEC (EMC Directive)
• Directive 73/23/EEC (Low Voltage Directive – LVD)
• Directive 99/05/EEC (Radio Equipment and Telecommunications Terminal
Equipment Directive)
In accordance with the following standards:

Table 87: ZoneAlarm Router Standards

Attribute ZoneAlarm Z100G

SBXWZA-166LHGE-5

EMC EN 55022

EN 61000-3-2

EN 61000-3-3

EN 61000-4-2

EN 61000-4-3

EN 61000-4-4

EN 61000-4-5

EN 61000-4-6

398 Check Point ZoneAlarm User Guide

 CE Declaration of Conformity

Attribute ZoneAlarm Z100G

SBXWZA-166LHGE-5

EN 61000-4-8

EN 61000-4-11

ENV50204

EN 61000-4-5

EN 61000-4-6

EN 61000-4-7

EN 61000-4-8

EN 61000-4-9

EN 61000-4-10

EN 61000-4-11

EN 61000-4-12

Safety EN 60950

IEC 60950

The "CE" mark is affixed to this product to demonstrate conformance to the R&TTE
Directive 99/05/EEC (Radio Equipment and Telecommunications Terminal Equipment
Directive) and FCC Part 15 Class B.
The product has been tested in a typical configuration. For a copy of the Original Signed
Declaration (in full conformance with EN45014), please contact SofaWare at the above
address.

Chapter 20: Specifications 399

Federal Communications Commission Radio Frequency Interference Statement

Federal Communications Commission Radio

Frequency Interference Statement
This equipment complies with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications.
Shielded cables must be used with this equipment to maintain compliance with FCC
regulations.
Any changes or modifications to this product not explicitly approved by the manufacturer
could void the user’s authority to operate the equipment and any assurances of Safety or
Performance, and could result in violation of Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Radiation Exposure Statement for Wireless Models
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a
separation distance of at least eight inches (20 cm) from all persons. This equipment must
not be operated in conjunction with any other antenna.

400 Check Point ZoneAlarm User Guide

 Glossary of Terms

Glossary of Terms
A Certificate Authority
The Certificate Authority (CA) issues
ADSL Modem
certificates to entities such as gateways,
A device connecting a computer to the
users, or computers. The entity later
Internet via an existing phone line.
uses the certificate to identify itself and
ADSL (Asymmetric Digital Subscriber
provide verifiable information. For
Line) modems offer a high-speed
instance, the certificate includes the
'always-on' connection.
Distinguished Name (DN) (identifying
C information) of the entity, as well as the
public key (information about itself),
CA and possibly the IP address.
The Certificate Authority (CA) issues
certificates to entities such as gateways, After two entities exchange and validate
users, or computers. The entity later each other's certificates, they can begin
uses the certificate to identify itself and encrypting information between
provide verifiable information. For themselves using the public keys in the
instance, the certificate includes the certificates.
Distinguished Name (DN) (identifying
information) of the entity, as well as the Cracking
public key (information about itself), An activity in which someone breaks
and possibly the IP address. into someone else's computer system,
bypasses passwords or licenses in
After two entities exchange and validate computer programs; or in other ways
each other's certificates, they can begin intentionally breaches computer
encrypting information between security. The end result is that whatever
themselves using the public keys in the resides on the computer can be viewed
certificates. and sensitive data can be stolen without
anyone knowing about it. Sometimes,
Cable Modem tiny programs are 'planted' on the
A device connecting a computer to the computer that are designed to watch out
Internet via the cable television for, seize and then transmit to another
network. Cable modems offer a high- computer, specific types of data.
speed 'always-on' connection.

Glossary of Terms 401

Glossary of Terms

D E
DHCP Exposed Host
Any machine requires a unique IP An exposed host allows one computer
address to connect to the Internet using to be exposed to the Internet. An
Internet Protocol. Dynamic Host example of using an exposed host
Configuration Protocol (DHCP) is a would be exposing a public server,
communications protocol that assigns while preventing outside users from
Internet Protocol (IP) addresses to getting direct access form this server
computers on the network. back to the private network.
DHCP uses the concept of a "lease" or
amount of time that a given IP address
F
will be valid for a computer. Firmware
Software embedded in a device.
DMZ
A DMZ (demilitarized zone) is an G
internal network defined in addition to Gateway
the LAN network and protected by the A network point that acts as an entrance
ZoneAlarm appliance. to another network.
DNS
The Domain Name System (DNS)
H
refers to the Internet domain names, or Hacking
easy-to-remember "handles", that are An activity in which someone breaks
translated into IP addresses. into someone else's computer system,
bypasses passwords or licenses in
An example of a Domain Name is computer programs; or in other ways
'www.sofaware.com'. intentionally breaches computer
security. The end result is that whatever
Domain Name System resides on the computer can be viewed
Domain Name System. The Domain and sensitive data can be stolen without
Name System (DNS) refers to the anyone knowing about it. Sometimes,
Internet domain names, or easy-to- tiny programs are 'planted' on the
remember "handles", that are translated computer that are designed to watch out
into IP addresses. for, seize and then transmit to another
An example of a Domain Name is computer, specific types of data.
'www.sofaware.com'.

402 Check Point ZoneAlarm User Guide

 Glossary of Terms

HTTPS IP Spoofing
Hypertext Transfer Protocol over Secure A technique where an attacker attempts
Socket Layer, or HTTP over SSL. to gain unauthorized access through a
false source address to make it appear as
A protocol for accessing a secure Web
though communications have originated
server. It uses SSL as a sublayer under
in a part of the network with higher
the regular HTTP application. This
access privileges. For example, a packet
directs messages to a secure port
originating on the Internet may be
number rather than the default Web port
masquerading as a local packet with the
number, and uses a public key to
source IP address of an internal host.
encrypt data
The firewall can protect against IP
HTTPS is used to transfer confidential spoofing attacks by limiting network
user information. access based on the gateway interface
from which data is being received.
Hub
A device with multiple ports, IPSEC
connecting several PCs or network IPSEC is the leading Virtual Private
devices on a network. Networking (VPN) standard. IPSEC
enables individuals or offices to
I establish secure communication
IP Address channels ('tunnels') over the Internet.
An IP address is a 32-bit number that
identifies each computer sending or ISP
receiving data packets across the An ISP (Internet service provider) is a
Internet. When you request an HTML company that provides access to the
page or send e-mail, the Internet Internet and other related services.
Protocol part of TCP/IP includes your
IP address in the message and sends it
L
to the IP address that is obtained by LAN
looking up the domain name in the A local area network (LAN) is a group
Uniform Resource Locator you of computers and associated devices
requested or in the e-mail address you're that share a common communications
sending a note to. At the other end, the line and typically share the resources of
recipient can see the IP address of the a single server within a small
Web page requestor or the e-mail sender geographic area.
and can respond by sending another
message using the IP address it
received.

Glossary of Terms 403

Glossary of Terms

M Check Point FireWall-1's Stateful

Inspection Network Address Translation
MAC Address (NAT) implementation supports
The MAC (Media Access Control) hundreds of pre-defined applications,
address is a computer's unique hardware services, and protocols, more than any
number. When connected to the Internet other firewall vendor.
from your computer, a mapping relates
your IP address to your computer's NetBIOS
physical (MAC) address on the LAN. NetBIOS is the networking protocol
used by DOS and Windows machines.
Mbps
Megabits per second. Measurement unit P
for the rate of data transmission.
Packet
MTU A packet is the basic unit of data that
The Maximum Transmission Unit flows from one source on the Internet to
(MTU) is a parameter that determines another destination on the Internet.
the largest datagram than can be When any file (e-mail message, HTML
transmitted by an IP interface (without file, GIF file etc.) is sent from one place
it needing to be broken down into to another on the Internet, the file is
smaller units). The MTU should be divided into "chunks" of an efficient
larger than the largest datagram you size for routing. Each of these packets is
wish to transmit un-fragmented. Note: separately numbered and includes the
This only prevents fragmentation Internet address of the destination. The
locally. Some other link in the path may individual packets for a given file may
have a smaller MTU - the datagram will travel different routes through the
be fragmented at that point. Typical Internet. When they have all arrived,
values are 1500 bytes for an Ethernet they are reassembled into the original
interface or 1452 for a PPP interface. file at the receiving end.

N PPPoE
PPPoE (Point-to-Point Protocol over
NAT Ethernet) enables connecting multiple
Network Address Translation (NAT) is computer users on an Ethernet local area
the translation or mapping of an IP network to a remote site or ISP, through
address to a different IP address. NAT common customer premises equipment
can be used to map several internal IP (e.g. modem).
addresses to a single IP address, thereby
sharing a single IP address assigned by
the ISP among several PCs.

404 Check Point ZoneAlarm User Guide

 Glossary of Terms

PPTP decisions from all application layers and

The Point-to-Point Tunneling Protocol retains this information in dynamic state
(PPTP) allows extending a local tables for evaluating subsequent
network by establishing private connection attempts. In other words, it
“tunnels” over the Internet. This learns!
protocol it is also used by some DSL
providers as an alternative for PPPoE. Subnet Mask
A 32-bit identifier indicating how the
R network is split into subnets. The subnet
mask indicates which part of the IP
RJ-45
address is the host ID and which
The RJ-45 is a connector for digital
indicates the subnet.
transmission over ordinary phone wire.

Router T
A router is a device that determines the TCP
next network point to which a packet TCP (Transmission Control Protocol) is
should be forwarded toward its a set of rules (protocol) used along with
destination. The router is connected to the Internet Protocol (IP) to send data in
at least two networks. the form of message units between
computers over the Internet. While IP
S takes care of handling the actual
Server delivery of the data, TCP takes care of
A server is a program (or host) that keeping track of the individual units of
awaits and requests from client data (called packets) that a message is
programs across the network. For divided into for efficient routing
example, a Web server is the computer through the Internet.
program, running on a specific host, that For example, when an HTML file is
serves requested HTML pages or files. sent to you from a Web server, the
Your browser is the client program, in Transmission Control Protocol (TCP)
this case. program layer in that server divides the
file into one or more packets, numbers
Stateful Inspection the packets, and then forwards them
Stateful Inspection was invented by individually to the IP program layer.
Check Point to provide the highest level Although each packet has the same
of security by examining every layer destination IP address, it may get routed
within a packet, unlike other systems of differently through the network.
inspection. Stateful Inspection extracts
information required for security

Glossary of Terms 405

Glossary of Terms

At the other end (the client program in resource depends on the Internet
your computer), TCP reassembles the application protocol. On the Web
individual packets and waits until they (which uses the Hypertext Transfer
have arrived to forward them to you as a Protocol), an example of a URL is
single file. 'http://www.sofaware.com'.

TCP/IP V
TCP/IP (Transmission Control
VPN
Protocol/Internet Protocol) is the
A virtual private network (VPN) is a
underlying communication protocol of
private data network that makes use of
the Internet.
the public telecommunication
U infrastructure, maintaining privacy
through the use of a tunneling protocol
UDP and security procedures.
UDP (User Datagram Protocol) is a
communications protocol that offers a VPN tunnel
limited amount of service when A secure connection between a Remote
messages are exchanged between Access VPN Client and a Remote
computers in a network that uses the Access VPN Server.
Internet Protocol (IP). UDP is an
alternative to the Transmission Control W
Protocol (TCP) and, together with IP, is WLAN
sometimes referred to as UDP/IP. Like A WLAN is a wireless local area
the Transmission Control Protocol, network protected by the ZoneAlarm
UDP uses the Internet Protocol to router.
actually get a data unit (called a
datagram) from one computer to
another. Unlike TCP, however, UDP
does not provide the service of dividing
a message into packets (datagrams) and
reassembling it at the other end.
UDP is often used for applications such
as streaming data.

URL
A URL (Uniform Resource Locator) is
the address of a file (resource)
accessible on the Internet. The type of

406 Check Point ZoneAlarm User Guide

 Index

Index
cable modem
A
connection • 61, 68
Access Denied page
explained • 401
customizing • 195
cable type • 36
account, configuring • 275
certificate
active computers, viewing • 158
explained • 297
active connections, viewing • 160
generating self-signed • 298
ADSL
importing • 302
modem • 401
installing • 297
Allow and Forward rules, explained • 176
uninstalling • 304
Allow rules, explained • 176
Checksum Verification • 222
B Cisco IOS DOS • 219
Block Known Ports • 234
D
Block Port Overflow • 235
DDoS Attack • 210
Block rules, explained • 176
DHCP
Blocked FTP Commands • 236
configuring • 86
bridges
connection • 63
adding and editing • 141
explained • 401
adding networks to • 145
options • 90
deleting • 150
DHCP Server
multiple • 140
enabling/disabling • 86
using • 139
explained • 86
C diagnostic tools
CA, explained • 401 Packet Sniffer • 347

Index 407
Index

Ping • 344 firewall

Traceroute • 344 about • 167
using • 344 levels • 169
WHOIS • 344 rule types • 174
diagnostics • 364 setting security level • 169
DMZ firewall rules
explained • 402 adding and editing • 176
DNS • 344, 402 changing priority • 184
Dynamic DNS • 273 deleting • 184
enabling/disabling • 183
E
types • 176
Email Antispam, see Email Filtering • 282
using • 172
Email Antivirus, see Email Filtering • 282
firmware
Email Filtering
explained • 332, 402
Email Antispam • 282
updating manually • 333
Email Antivirus • 282
viewing status • 332
enabling/disabling • 283
Flags • 229
selecting protocols for • 283
FTP Bounce • 233
snoozing • 285
temporarily disabling • 285 G
Ethernet-based connection • 66 gateways
Event Log • 151 explained • 402
exposed host ID • 273
defining a computer as • 185
H
explained • 185, 402
Header Rejection • 237
F Hide NAT
File and Print Sharing • 241 enabling/disabling • 85

408 Check Point ZoneAlarm User Guide

 Index

explained • 85, 404 IP address

Host Port Scan • 230 changing • 83
HTTPS explained • 403
configuring • 338 hiding • 85
explained • 402 IP Fragments • 215
using • 47 ISP, explained • 403
hub • 36, 389, 403
L
I LAN
IGMP • 243 cable • 36
IKE traces, viewing • 308 connection • 56, 66
initial login • 43 explained • 403
installation ports • 36
cable type • 36 LAND • 208
network • 36 licenses • 158, 332, 364, 389
network requirements • 7 link configurations, modifying • 111
procedure for • 36 logs
software requirements • 6 exporting • 151
Instant Messengers • 244 viewing • 151
Internet connection
M
configuring • 55
MAC address • 403
enabling/disabling • 80
Max Ping Size • 214
establishing quick • 80
MTU, explained • 75, 404
terminating • 80
troubleshooting • 389 N
viewing information • 78 NetBIOS, explained • 404

Internet Setup • 64 network

Internet Wizard • 56 changing internal range of • 83

Index 409
Index

configuring • 81 password
configuring DHCP options • 90 changing • 311
configuring the WLAN • 113 setting up • 43
enabling DHCP Server on • 86 Peer to Peer • 239
enabling Hide NAT • 85 Ping • 344
installation on • 36 Ping of Death • 207
managing • 81 ports
objects • 95 managing • 108
network objects modifying assignments • 109
adding and editing • 97 modifying link configurations • 111
using • 95 resetting to defaults • 112
viewing and deleting • 104 viewing statuses • 108
Network Quota • 217 PPPoE
network service objects connection • 58, 69
adding and editing • 104 explained • 404
viewing and deleting • 107 PPTP
node limit, viewing • 158 connection • 60, 71
Non-TCP Flooding • 209 explained • 404
Null Payload • 221 print server • 367
printers
P
changing ports • 387
package contents • 6
configuring computers to use • 371
packet • 78, 344, 403, 404
resetting • 388
Packet Sanity • 212
setting up • 368
Packet Sniffer
using • 367
filter string syntax • 350
viewing • 387
using • 347
Pass rules, explained • 252

410 Check Point ZoneAlarm User Guide

 Index

R explained • 291
rebooting • 365 security
Remote Access VPN Clients • 291 configuring servers • 185
Remote Access VPN Servers • 291 creating firewall rules • 172
Remote Desktop defining a computer as an exposed host •
185
accessing a remote desktop • 327
firewall • 169
configuring • 321
SmartDefense • 197
configuring the host computer • 324
security policy
using • 319
about • 167
reports
default • 168
active computers • 158
enforcement • 168
active connections • 160
implementation • 168
event log • 151
setting up • 167
node limit • 158
Sequence Verifier • 228
traffic • 154
servers
viewing • 151
configuring • 185
wireless statistics • 161
explained • 405
routers • 344, 389, 405
Remote Access VPN • 291
rules
Web • 95, 185, 389
firewall • 172
Service Center
VStream Antivirus • 251
connecting to • 267
S disconnecting from • 275
Scan rules, explained • 252 refreshing a connection to • 274
SecuRemote services
installing • 296 Email Filtering • 282
SecuRemote Remote Access VPN Server software updates • 287
configuring • 294 Web Filtering • 276

Index 411
Index

Setup Wizard • 43, 56 T

Small PMTU • 224 TCP, explained • 405
SmartDefense TCP/IP
categories • 205 setting up for MAC OS • 29
configuring • 198 setting up for Windows XP/2000 • 24
using • 197 Teardrop • 206
software updates technical support • 10
checking for manually • 287 Telstra • 73
explained • 287 Traceroute • 344
Spanning Tree Protocol Traffic Monitor
explained • 140 configuring • 156
Stateful Inspection • 14, 404, 405 exporting reports • 157
static IP connection • 62 using • 154
Static NAT viewing reports • 155
explained • 95 traffic reports
using • 97 exporting • 157
Strict TCP • 223 viewing • 155
subnet masks, explained • 405 troubleshooting • 389
subscription services
U
explained • 267
UDP, explained • 406
starting • 267
URL, explained • 406
viewing information • 273
users
Sweep Scan • 230
adding and editing • 313
SynDefender • 226
managing • 311
Syslog logging
setting up remote VPN access for • 318
configuring • 336
viewing and deleting • 317
explained • 336

412 Check Point ZoneAlarm User Guide

 Index

V W
Vendor-Specific Attribute WAN
configuring • 251 cable • 36
VPN ports • 36
explained • 291, 406 Web Filtering
tunnnels • 305 customizing the Access Denied page •
195
viewing IKE traces • 308
enabling/disabling • 277
VPN tunnels
selecting categories for • 279
creation and closing of • 305
snoozing • 280
explained • 291, 406
temporarily disabling • 280
viewing • 305
Web rules
VStream Antivirus
adding and editing • 190
about • 247
changing priority of • 194
configuring • 251
customizing the Access Denied page •
configuring advanced settings • 261
195
configuring policy • 251
using • 187
enabling/disabling • 249
viewing and deleting • 194
rules • 252
Welchia • 218
updating • 265
WEP • 113
viewing database information • 250
WHOIS • 344
VStream Antivirus rules
wireless hardware • 114
adding and editing • 252
wireless networks
changing priority • 259
troubleshooting connectivity • 135
deleting • 260
viewing statistics for • 161
enabling/disabling • 259
wireless stations
types • 252
viewing • 161
WLAN

Index 413
Index

configuring • 113 rebooting • 365

defined • 406 resetting to factory defaults • 361
Worm Catcher • 238 securing against theft • 34
WPA-Personal • 113 setting the time • 341
setting up • 39
Z
ZoneAlarm
network requirements • 7
ZoneAlarm Portal
elements • 49
initial login • 43
logging on • 46
remotely accessing • 47
using • 49
ZoneAlarm router
backing up • 358
cascading • 38
changing internal IP address of • 83
configuring Internet connection • 55
connecting to network printers • 39
exporting configuration • 358
features • 2
importing configuration • 359
installing • 19, 36
maintenance • 331
mounting • 32
package contents • 6
preparing for a wireless connection • 38

414 Check Point ZoneAlarm User Guide