Bpo2 - Module 5
Bpo2 - Module 5
MODULE 5
PROJECT MANAGEMENT
Course Objectives:
By the end of this course, students should be able
to:
• Define a project and project management
• Describe the goals of project management
• Explain the project phases
PROJECT MANAGEMENT
What is a project?
What is a project?
What is a project?
• Specific output
- a project is a set of tasks to achieve a specific output
(goal).
- Goal is defined by a set of “requirements”. Delivering
the projects is akin to delivering the requirement of the goal
- Output can have physical attributes (system, report,
product, a school, a course), an intangible (process) , or an
activity (party, concert)
• Unique
- Output is unique (a custom product, process)
- A process that produces a recurring output is an
“operation”.
PROJECT MANAGEMENT
What is a project?
• Phases
- A project proceeds in stages. It is not a one-action
activity.
- “progressive elaboration” , has multiple steps to
complete output.
- Each project phase has deliverable, a tangible,
verifiable work product.
- At the end of each phase, there is a formal sign-
off/acceptance of the deliverables and phase
performance review.
- Changes in the plan for the succeeding phases may
decided upon after phase-end review
PROJECT MANAGEMENT
• Developing in steps
• Continuing by increments
Project Scope
- is the definition of what the project is
supposed to accomplish and the budget of both
time and money that has been allotted to the
project.
PROJECT MANAGEMENT
Project management
- is the application of knowledge, skills, tools
and techniques to in order to meet the project
requirements.
Project manager
- is the person responsible for ensuring that
the project is successful and integrates the project
management process of initiating, planning,
executing, monitoring and controlling, and closing.
PROJECT MANAGEMENT
Project Management
• Process Groups
1. Initiation
2. Planning
3. Execution
4. Controlling
5. Closing
PROJECT MANAGEMENT
Process Groups:
1. Initiation
- Definition of project goal, named project
sponsor, clear approval, definition of
project scope, business areas impacted,
start and finish dates, cost project and
benefit commitment.
PROJECT MANAGEMENT
Process Groups:
2. Planning
- Project charter, activity plan, project
organization, resource plan, cost plan,
communication plan, test plan,
implementation plan, risk management
plan
PROJECT MANAGEMENT
Scope Planning
This is the process necessary for creating a
project scope management plan that documents how
the project scope will be defined, verified and
controlled, and how the work breakdown structure will
be created and defined
PROJECT MANAGEMENT
Scope Definition
This is the process necessary for developing a
detailed project scope statement as the basis for
future project decisions.
Process Groups
3. Execution
- Execution of all plans (e.g. activity, cost,
resource, communication, testing implementation),
quality assurance activities
PROJECT MANAGEMENT
Process Groups
4. Controlling
- Scope change management, scope
verification, schedule control, cost control, risk
review, quality assurance review, project status
reporting
PROJECT MANAGEMENT
Scope Verification
This is the process necessary for formalizing
acceptance of the completed project deliverables.
Schedule Control
This is the process necessary for controlling changes
to the project schedule.
PROJECT MANAGEMENT
Process Groups
5. Closing
- Cost-benefit assessment, project performance
review (success or failure review, lessons learned)
PROJECT MANAGEMENT
Close Project
This is the process necessary to finalize all
activities across all of the Process Groups to formally
close the project or a project phase.
Contract Closure
This is the process necessary for completing
and settling each contract, including the resolution of
any open items, and closing each contract applicable
to the project or a project phase.
PROJECT MANAGEMENT
• Requirements
- Scope: Output must be well-defined, agreed,
authorized
- Cost: Expenditure to achieve output must be
understood, agreed and authorized.
- Time: Time required to deliver output must
be agreed
- Resource: resources to be dedicated/
provided must be agreed
PROJECT MANAGEMENT
• Initiation
- Clear approval to start project
- Approvals for scope, cost, time, resource
- Approvals to continue as phases are
completed
PROJECT MANAGEMENT
• Quality
- Structure of work to assure adherence to
requirements
• Plans
- Must have completed project plans for
activities, cost and resources that the right resources
and tools are available when needed.
- Must have testing and quality assurance plans
to minimize rework.
- Must have risk management plan to avoid
disruption or minimize impact if they occur.
- Must have communications and
implementation to marshall resources at the user side
to minimize negative noise.
PROJECT MANAGEMENT
• Execution Management
- Must have the right tolls, right resources for
the task.
- Must have candid/transparent reviews to catch
errors and issues before they have significant adverse
impact.
• Change Control
- Must have governance to approve changes in
scope, various activities, schedule, resources, cost
PROJECT MANAGEMENT
• Communication
- Have clear plan to communicate activities and
status to stakeholders.
- Provide structured communication of expected
changes in post-delivery processes to minimize
transition risk and noise.
PROJECT MANAGEMENT
3. Construction
- Development of the system or implementation
the process change
- Includes manufacturing, unit testing
- Signing the contracts with the concert venue,
musicians, security agency, looking contractor
- spending the real money
PROJECT MANAGEMENT
4. Testing
- Independent review of output against
requirements
- Integration test: test over-all flow,
performance with plan volume, peak volume test
- development of user documentation
PROJECT MANAGEMENT