Scribd
Upload
94 views1 page

Ivy Sorvillo: Copperwood Tavern, Arlington, VA-Head Hostess

Ivy Sorvillo is a student at UCCS studying organizational and strategic communications with years of experience in customer service. She has excellent interpersonal skills and can maintain a positive attitude. Her skills include being honest, punctual, and proficient in customer service. She has retail experience as a head hostess and cashier with duties such as greeting customers, operating cash registers, and cleaning. She is currently pursuing an associate's degree in communication from Estrella Mountain Community College and a degree in organizational and strategic communication from UCCS.

Uploaded by

api-406708530
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
94 views1 page

Ivy Sorvillo: Copperwood Tavern, Arlington, VA-Head Hostess

Ivy Sorvillo is a student at UCCS studying organizational and strategic communications with years of experience in customer service. She has excellent interpersonal skills and can maintain a positive attitude. Her skills include being honest, punctual, and proficient in customer service. She has retail experience as a head hostess and cashier with duties such as greeting customers, operating cash registers, and cleaning. She is currently pursuing an associate's degree in communication from Estrella Mountain Community College and a degree in organizational and strategic communication from UCCS.

Uploaded by

api-406708530
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Ivy Sorvillo

132 Fisher Circle, Colorado Springs, CO 80930 | Cell: (703)798-9701 | [email protected]

Profession Summary
I am currently a student at UCCS, studying organizational and strategic communications. I have years of experience in
customer service and have excellent interpersonal communication skills. I am friendly and can maintain a positive
attitude.

Skills
● Able to keep a clean and sanitary work
● Honest, trustworthy and punctual station
● Neat and clean in appearance ● Energetic, friendly and enthusiastic
● Personable and affable
● General knowledge of computer
● Retail sale experience software
● Service-oriented team player ● Proficient customer service
● Strong time management skills ● On time and reliable
● Strong client-interaction skills ● Works well as part of a team
● Weekend availability

Work History
10/2013- 06/2015
Copperwood Tavern, Arlington, VA- Head Hostess
● Answered telephone calls and responded to inquiries
● Greeted each customer with friendly attitude
● Assigned patrons to tables suitable for their needs and according to rotation
● Set dining tables according to type of event and service standards
● Cleaned and organized eating, service and kitchen areas

09/2015 - 01/2016
Ulta Beauty, San Angelo, TX- Cashier Customer Service
● Operated a cash register for cash, check and credit card transactions
● Cleaned and organized the store, including the checkout desk and displays
● Alerted customers to upcoming sales, events and promotions
● Welcomed customers to the store and helped them locate items

Education
Associate of Arts: Communication, 2017
Estrella Mountain Community College- Avondale, AZ
Organizational and Strategic Communication, current-2019
University of Colorado Colorado Springs - Colorado Springs, CO

You might also like