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SOP - Veterinary Medicines - Website

This standard operating procedure outlines the dispensing process for veterinary prescriptions at a pharmacy. It specifies that the responsible pharmacist must be signed in to complete dispensing tasks. It refers to guidance documents on delegation of responsibilities and the dispensing process. Staff should check that prescriptions have all required details, obtain payment, check drug stocks, generate labels, select the correct drugs, apply labels, verify the accuracy of the dispensing, and store items appropriately until collection.

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Maddy Sweet
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647 views

SOP - Veterinary Medicines - Website

This standard operating procedure outlines the dispensing process for veterinary prescriptions at a pharmacy. It specifies that the responsible pharmacist must be signed in to complete dispensing tasks. It refers to guidance documents on delegation of responsibilities and the dispensing process. Staff should check that prescriptions have all required details, obtain payment, check drug stocks, generate labels, select the correct drugs, apply labels, verify the accuracy of the dispensing, and store items appropriately until collection.

Uploaded by

Maddy Sweet
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Pharmacy name and

address
SOP prepared by SOP reviewed by
(full name and role) (full name and role)
Signature Signature

Date SOP prepared SOP reviewed date


SOP version number SOP version number

Scope
 This SOP sets out the dispensing processes to be followed when dispensing veterinary prescriptions
 This SOP does not cover:
o Supply of items requested via a veterinary signed order

Guidance
 IMPORTANT: The RP must be signed in to be able to undertake the steps involved in dispensing a prescription
including:
o Generating dispensing labels
o Taking medicines off the dispensary shelves
o Assembling the item
o Labelling containers with the dispensing label
o Accuracy checking
 Refer to the “delegation of responsibilities” notes to ensure that for each action/activity to be delegated, it
takes into account the competency of the relevant team member to carry out that action/activity

Please refer to the NPA Dispensing process best practice resource and relevant NPA veterinary suite of resources for
additional information and guidance.

The National Pharmacy Association. July 2017


Take in the prescription and
confirm all relevant details Refer to NPA
are present on the veterinary
prescription resources

Obtain price and advise the


owner accordingly Owner disagrees with
the price and decides
Owner
to take the
agrees
prescription to
another pharmacy
Advise owner of waiting time
Ascertain whether item(s) and annotate prescription Return script
is/are in stock accordingly if owner is Owner decides to take the to owner
waiting or coming back
prescription to another
pharmacy

Take payment, or mark


prescription to indicate
pending payment

Check whether item is required


Perform clinical check of the
to be prescribed under the
prescription - P
cascade

Refer to the NPA


Check if a patient medication dispensing process
record (PMR) is available; if best practice
not, create one resource

Refer to NPA
veterinary Generate labels
resources

Select stock and place in


 Carefully select the medicine(s),
basket/tray; ensure stock is checking the name, strength,
Item(s) not
selected using the formulation and quantity for each item
Refer to in stock
prescription and not the  If there is an owing, refer to relevant
relevant
owings SOP labels owings SOP

The National Pharmacy Association. July 2017


Apply label to space
designated by manufacturer
if applicable; otherwise, Apply label(s) to the item(s)
take care not to cover up and initial dispensed box on
name, strength or other the label
important information

Check: Carry out an accuracy check Correct any errors; advise


 Each item on the and initial the “checked” box the staff member who
prescription on the label – P (or accuracy dispensed the item of the
 The label against the error and enter the details
checker)
prescription into the near-miss log
 The stock container and
the dispensed product
against the prescription Bag the item(s)
 The label against the
dispensed product
 The bag label against the
prescription
 A patient information
leaflet is included
 The expiry date of all
items dispensed

Count the number of items Seal bag(s) with bag


and confirm it is label/attach bag label to
corresponds to the number bag (delete as applicable)
of items on the
prescription(s)

Attach prescription and any


alert stickers/ notes to the
main bag

 Place fridge items in the


fridge and mark bag Store bag(s) in an
appropriately appropriate location(s) until
 Place CD items in the CD collection
cabinet and mark bag
appropriately

Place CDs in CD cupboard

The National Pharmacy Association. July 2017

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