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Shanmugam Murugavel: Summary of Qualifications

The document is a resume for a person seeking a job as a Windows/VMware administrator. It details their 8 years of experience working with Windows and VMware platforms, technical skills and certifications in areas like Windows Server, Active Directory, and VMware. It also lists their education qualifications and contact details.

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Amruthesh Balasubramanian
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135 views

Shanmugam Murugavel: Summary of Qualifications

The document is a resume for a person seeking a job as a Windows/VMware administrator. It details their 8 years of experience working with Windows and VMware platforms, technical skills and certifications in areas like Windows Server, Active Directory, and VMware. It also lists their education qualifications and contact details.

Uploaded by

Amruthesh Balasubramanian
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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SHANMUGAM 35 C College Road, palavanthangal,

Chennai – 600114

MURUGAVEL +91 9360094394 / 8778921417


[email protected]

Seeking for a challenging technical position, where my skills and knowledge


can be enhanced, shared, applied and enriched. I look forward to a position that would
synergize personal interest and abilities with organizational goals.

Summary of Qualifications
 Over Eight years of professional experience in IT industry as Windows / VMware Technology.
Working in Wipro Limited as a Windows Administrator.
 Have been working throughout with Installation configuration and management of the
Windows and VMware platform. Have been managing Primary & DR datacenter for client
(KVB Project).
 Have a good experience with Windows Server 2003/ 2008/ R2/ 2012. Active Directory, SCOM
and Group Policies. VCenter Server, ESXi, vMotion, Vcloud, P2V, HA and DRS configuration.
Managing IBM Blade\pureflex\Rack Servers and IBM AMM/CMM configuration.
 Symantec Endpoint protection, DNS and DHCP installation and Configuration..
 Skilled to diagnose complex problems and systems to consistently deliver effective solutions.
 Good inter-personnel, communication and analytical skills. Patient listener, Adaptive and Open
to new ideas. Ambitious, Innovative & Energetic. Eagerness to Explore and Learn.

Technical Skills
Windows Server Administrator

 Hands on knowledge of Administering Microsoft technologies including Windows Server


(NT, 2000, 2003, 2008, and 2012), Active Directory, and Microsoft System center Operations
manager.
 Configuring and troubleshooting Windows Failover cluster.
 Configuring and troubleshooting Windows Network Load balance.
 IBM Blade\pureflex servers: Installation and configuring, remotely install Windows
Operating system and ESXi, manage and troubleshoot Server hardware.
 Good knowledge in RAID levels, Configured all RAID levels in IBM LSI storage manager.
 IBM Tivoli Backup: scheduling backup and restoration in TSM backup manager.
 TSM TS3310 Tape library monitoring, TAPE check in /check out and drive management.
 SCOM: Deploying SCOM agent on Windows servers and generate reports for server
monitoring.
 Symantec Endpoint protection: Installation, Configuration in all windows servers and
updating latest Definition files.
 Configuring and administering a wide range of network services and protocols including
Ethernet, TCP/IP, switching, routing, DHCP, SMTP, NFS, iSCSI, and DNS.
 Good Knowledge in handling incidents and service requests as per agreed service levels,
adding to that expected to handle RCA (Problem Management)
VMware Administrator

 Hands on knowledge in the deployment, configuration, and optimization of VMware


technologies including vCenter Server, ESXi, , vMotion, High Availability (HA), Fault
Tolerance (FT), virtual networking, VMware Update Manager (VUM), physical to virtual
migrations, Storage vMotion, and VMware Workstation.
 Configuring and managing ESXi, Virtual Storage, Software iSCSI, NFSDatastore, vSphere HA.
 Installation and troubleshooting VMware Venter 6.0 & 6.5 in Window & Linux.
 Disaster recovery (DR): Installing and Configuring HA and DRS servers, Taking Image of the
servers and creating restore point.
 Creating Virtual machines using preconfigured templates.
 Deploying an OVF template, taking and deleting snapshots.
 Managing over 300+ VMware servers 2003, 2008, R2 and 2012 with VSphere client.
 Taking backup and restoration of virtual machines using TSM Backup-archive client.

Technical Certification
 WINDOWS SERVER ADMINISTRATOR L1 – WIPRO INFOTECH
 VM WARE ADMINISTRATOR - PERIDOT SYSTEMS
 WINDOWS AD ADMINISTRATOR L1 – WIPRO INFO TECH
 NETWORKING
 PGDCA
 CCNA
 MCSA

Experience
JAN 2015 – TILL DATE
Windows Server Administrator / Wipro Limited - InfoTech

 Resident in karur vysya bank ltd representing Wipro InfoTech giving Technical support to the
client, playing server administrator role.
 Managing 300+ IBM servers with Windows, ESXi & Linux OS platforms.
 Coordinate with IBM for New server installation and configuration.
 Coordination for server decommissions and submits proper document.
 Troubleshooting and resolve Windows server OS issues.
 Troubleshooting Physical server issues and share proper RCA to customer.
 Working on customer request and escalations to close tickets with in SLA.
 Participating customer con-call on 24/7 for critical server issues.
 Vendor coordination for IBM hardware failure & firmware issues.

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 Scheduling and monitoring server Backup and restoration.
 Daily health check in IBM Rack, Blade & pureFlux servers.
 Domain coordination for customer request and issues (Exchange, Firewall, Network etc.).
 Monitoring SCOM server for alert monitoring and raising P1 tickets for server issues.

MAY 2013 – MAY-2015


Desktop Support Engineer (L2) / Wipro Limited - InfoTech
 Resident in Hospira IN Limited representing Wipro InfoTech giving Technical support to the
client, playing a responsible role in troubleshooting problems logged by users.
 Technical Support for the users with respect to the system level and LAN related Tickets.
 Resolving compliance issues like antivirus update, SCCM, etc.
 L1 network support for Corporate network and Test network
 Implementing and maintaining HP servers for VMware (Host server).
 Creating New Templates and New virtual machines in Vcenter.
 Managing 54 Virtual machines and 4 Host servers.
 Handling & Coordinating with Various vendors for hardware procurement, PRI issues, printer
issues, etc.
 Blackberry Configuration & Installation

NOVEMBER 2011– MAY 2013


Desktop Support Engineer / Crown SOLUTIONS PVT LTD
 VIP and Global marketing users support.
 Handling team leadership of IT engineers (team Size 10).
 Handling critical Users before Escalation.
 IT stock maintenance for new asset request (RMS).
 Shift allocation for IT Engineer and give 8am to 8pm support to client.
 Assigning Engineers for Remedy Change and BCP (business continuity plane).
 Manage and Give permanent fix for Client Escalations.
 Monitoring Incident tickets and RMS for SLA.
 Scheduling IT awareness Training for New Users.
 Monitoring Servers, DHCP, Network devices, and network printers.
 Internal team coordination for PRI link Down, File and printer, application server issues.
 Join and Update daily IR (incident reduction) Conference call for frequent user issues.
 Technical support for PRI, FAX, VoIP, DSL, PC & Laptop.

Education
APRIL 2009
Diploma in Computer Engineering / Rajah Desinghu Polytechnic
College

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Personal Information
 DATE OF BIRTH : 14.03.1990
 FATHER NAME : S.P.MURUGAVEL
 NATIONALITY : INDIAN
 LANGUAGES : ENGLISH, TAMIL,
 PRESENT ADDRESS : 35 C COLLEGE ROAD, PALAVANTHANGAL, CHENNAI – 600114.
 PERMANENT ADDRESS : 36 SUNDARA VINAYAGAR KOIL ST
GINGEE – 604 202.

Declaration
I hereby declare that all the particulars stated above are true to the best of my knowledge
and assure that I will put the best out of myself.

Yours faithfully,

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