EPSON Stylus COLOR 440

Manual
 Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product,
or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and
maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON Stylus are registered trademarks and Micro Piezo is a trademark of SEIKO EPSON
CORPORATION.

SoundAdvice is a service mark and PhotoEnhance and EPSON FaxAdvice are trademarks of Epson America,
Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

Copyright © 1999 by Epson America, Inc. ESC4400999

9/99
 FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio or television reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures.

◗ Reorient or relocate the receiving antenna.

◗ Increase the separation between the equipment and receiver.
◗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗ Consult the dealer or an experienced radio/TV technician for help.

WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC
for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable
with this device. If this equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Page 3
 Contents
Introduction 9
System Requirements 10
How To Use Your Manual 11
Warnings, Cautions, Notes, and Tips 12
ENERGY STAR Compliance 12
Year 2000 Ready 13
Important Safety Instructions 13
Identifying Printer Parts 16

Basic Printing 17
Printing from Windows Applications 17
Setting Printer Options from Windows Applications 18
Setting Default Printer Options 21
Checking Printer Status 25

Page 4
Advanced Printing 28
Using Predefined Advanced Settings 29
Customizing Print Quality and Special Effects 32
Adjusting Color Settings 36
Adjusting Colors in Photos and Scanned Images
(Windows 95, 98, and NT only) 36
Making Custom Color Corrections 38
Selecting Paper Size and Orientation 41
Selecting Print Layout Options 47
Reducing and Enlarging Your Document Size 48
Using Multiple Print Layouts and Page Frames 52
Adding a Watermark 54
Saving Custom Settings 58
Redefining Custom Settings 59
Deleting Custom Settings 60

Page 5
Printing on Special Media 61
Selecting Special Media 62
Media Loading and Handling Guidelines 64
Letterhead, Preprinted Forms, and Legal-size Paper 66
Envelopes 67
EPSON Photo Quality Ink Jet Cards 69
EPSON Ink Jet Paper 69
EPSON Photo Quality Glossy Paper, Film, and
Transparencies 70
EPSON Ink Jet Transparencies 76
EPSON Photo Quality Self Adhesive Sheets 76
EPSON Photo Stickers 77
EPSON Iron-On Cool-Peel Transfer Paper 78

Managing Print Jobs 79

Managing Print Jobs in Windows 95, Windows 98, and
Windows NT 4.0 80
Selecting the Speed & Progress Options 81
Using the Spool Manager 83
Using Status Monitor 2 85

Page 6
Managing Print Jobs in Windows 3.1x 94
Using the Spool Manager 95
Network Printing in Windows 95 and Windows 98 97
Setting Up Your Printer as a Shared Printer 100

Maintenance and Transportation 102

Cleaning the Print Head 103
Using the Head Cleaning Utility 103
Using the Control Panel 105
Examining the Nozzle Check Pattern 106
Replacing an Ink Cartridge 107
Removing an Empty Ink Cartridge 108
Installing the New Cartridge 110
Replacing an Outdated Ink Cartridge 113
Aligning the Print Head 114
Cleaning the Printer 115
Transporting the Printer 116

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Troubleshooting 117
Diagnosing Problems 118
Checking the Control Panel Lights 119
Running a Printer Check 122
Improving Print Quality 124
Solving Printing Problems 130
Solving Printer Software Problems 134
Fixing Paper Problems 138
Solving Miscellaneous Printout Problems 141
Uninstalling Printer Software 143
Where To Get Help 145

Specifications 147

Glossary 158

Index 163

Page 8
/

Introduction
Your EPSON Stylus® COLOR 440 printer is the perfect printer for
small office or home use. You can print anything from reports and
resumes to photos and greeting cards. With resolutions up to 720
by 720 and EPSON’s Micro Piezo™ technology, you get amazingly
realistic photographic images, vivid color graphics, and razor-sharp
black text.
EPSON’s specially formulated ink cartridges and wide variety of ink
jet papers offer the greatest flexibility for getting the results you
want.
This chapter gives you general information about your printer in
these sections:
◗ System Requirements
◗ How To Use Your Manual
◗ ENERGY STAR Compliance
◗ Year 2000 Ready
◗ Important Safety Instructions
◗ Identifying Printer Parts

Page 9
 System Requirements
To use your printer and its software with a PC, your system should
have:
◗ Windows® 3.1x, Windows 95, Windows 98, or Windows NT® 4.0
◗ An IBM® compatible PC with at least a 486/25 MHz processor
for Windows 95 and Windows NT 4.0; 486/66 MHz processor
for Windows 98; and 386/25 MHz processor for Windows 3.1.
A Pentium® processor or its equivalent is recommended.
◗ 16MB RAM (32MB recommended)
◗ At least 50MB of free hard disk space for storing images
(100MB recommended)
◗ VGA or better display adapter and monitor
◗ Double-speed CD-ROM drive (quad-speed or faster
recommended)
◗ A high-speed, bidirectional, IEEE-1284 compliant parallel cable
(6 to 10 feet long) to connect your computer to the printer. The
cable must have a D-SUB, 25-pin, male connector for your
computer and a 36-pin, Centronics® compatible connector for
the printer.

Introduction Page 10
 How To Use Your Manual
This manual contains the following information:
Basic Printing covers the basics of printing with Windows.
Advanced Printing tells you how to print special projects with
custom settings for print quality, color management, and distinctive
layouts.
Printing on Special Media gives guidelines for selecting and using
the right paper or other media for your print job and instructions for
loading it in your printer.
Managing Print Jobs explains how to manage print jobs, check
printer status, and handle network printing.
Maintenance and Transportation gives instructions for replacing ink
cartridges, cleaning and aligning the print heads, and cleaning and
transporting the printer.
Troubleshooting provides solutions for any problems you may have
with your printer software.
Specifications provides the technical details of your printer, ink
cartridges, and EPSON media.
A Glossary and an Index are included at the end of the manual.

Introduction Page 11
 Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for great printing.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to
promote the introduction of energy-efficient personal computers,
monitors, printers, fax machines, and copiers in an effort to reduce
air pollution caused by power generation.

Introduction Page 12
 Year 2000 Ready
Your EPSON printer is Year 2000 Ready. However, be sure
the other parts of your computer system are also ready for the
year 2000.

Important Safety Instructions

Before using your printer, read the following safety instructions to
make sure you use the printer safely and effectively.
◗ Always use the P power button to turn the printer on or off.
Never use an external switch—such as a power strip—to turn
off the printer.
◗ Turn off and unplug the printer before cleaning. Clean with a
damp cloth only. Do not spill liquid on the printer.
◗ Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗ Do not block or cover the openings in the printer’s cabinet or
insert objects through the slots.
◗ Use only the type of power source indicated on the printer’s
label.
◗ Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.

Introduction Page 13
 ◗ Place the printer near a wall outlet where the plug can be easily
unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
◗ Do not let the power cord become damaged or frayed.
◗ If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total of all devices plugged into the wall outlet does not
exceed 15 amperes.
◗ Except as specifically explained in this Manual, do not attempt
to service the printer yourself.
◗ Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the
printer; if the printer has been dropped or the cabinet damaged;
if the printer does not operate normally or exhibits a distinct
change in performance. Adjust only those controls that are
covered by the operating instructions.
◗ Do not put your hand inside the printer or touch the cartridge
during printing.
◗ Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately with water.

Introduction Page 14
 ◗ Keep ink cartridges out of the reach of children.
◗ Do not dismantle the ink cartridges or try to refill them. This
could result in damage to the print head.
◗ Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one. The
cartridge may become unusable otherwise.
◗ Install the ink cartridge immediately after you remove it from its
foil package. Leaving the cartridge unpacked for a long time
before use may result in reduced print quality.
◗ Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
◗ Do not shake an ink cartridge; this can cause leakage.
◗ Always turn the printer off using the Ppower button. When this
button is pressed, the Ppower light flashes briefly then goes
out. Do not unplug the printer or turn off the power to the outlet
until the Ppower light is off.
◗ Before transporting the printer, make sure the print head is
capped in the far right position and the ink cartridges are in
place.

Introduction Page 15
 Identifying Printer Parts
If you need help identifying the parts of the printer, refer to the
following illustrations:

paper support

sheet right edge

feeder guide printer cover

left edge
guide
output tray

output tray extensions

thickness ink cartridge

lever clamp

control panel

Introduction Page 16
 Basic Printing
It’s easy to print with your new EPSON Stylus COLOR 440. First
set up and install the printer software, following the instructions in
the Printer Basics guide. Then read this chapter to learn about:
◗ Printing from Windows Applications
◗ Checking Printer Status

Printing from Windows Applications

To print from your Windows application, click the print icon or
choose Print from the File menu. You can then choose which
pages to print, the number of copies, and other options. The
settings that describe your print job—whether you want to use color
or black ink, for example—are part of your printer driver software.
The following sections tell you how to set printer options from
Windows applications, how to change the default printer settings,
and how to check your printer’s status.

Page 17
 Setting Printer Options from Windows Applications
This section describes the settings you’ll need to make for all your
everyday printouts. See Using Predefined Advanced Settings for
information about special settings like PhotoEnhance3
Note: (PhotoEnhance in Windows 3.1).
The settings you
select through your Follow these steps to check printer settings from your graphics
application usually application or other Windows software:
apply only until you
exit that application. 1 Choose Print, Print Setup, or Page Setup from the File menu.
You see a printing dialog box.
If you choose Print, you first see a Print dialog box that
contains the settings you change most often, including the
number of copies and the pages you want printed.

Basic Printing Page 18

 2 Make sure your EPSON Stylus COLOR 440 printer is selected,
and then click the Printer, Setup, Properties, or Options
button. (You may have to click a sequence of these buttons.)
You see a dialog box like the following:
For more information
Main
about printer settings,
tab
click the Help button.
You can right-click
any item on the
screen and then click
What’s This? (Not
available in
Windows 3.1.)

Click for more

Note: information
Choose Automatic for
your everyday print jobs. If you don’t see the dialog box shown above, click the Main tab.
If you want to print a (The Windows 3.1 dialog box is slightly different.)
special job, such as a
photograph on special 3 Make sure the Mode option is set to Automatic. This lets the
paper, choose Custom. printer software determine the best settings for your print job
See Using Predefined and is the easiest way to get good printing results on all types
Advanced Settings. of paper.

Basic Printing Page 19

 4 Choose the Media Type you want to print on from the following
list. If you are not sure which setting to select, refer to Media
Loading and Handling Guidelines.
◗ Plain paper
◗ 360 dpi Ink Jet Paper
◗ Photo Quality Ink Jet Paper
◗ Photo Paper
◗ Photo Quality Glossy Film
◗ Ink Jet Transparencies
Your media choice may restrict the available range of settings
such as print quality or resolution.
5 For the Ink setting, choose Color or Black.
If you’re printing 6 Set the slider in the Mode box to Quality or Speed. This lets
grayscale images, you choose between the highest resolution or the fastest
choose Black as the printing for the media you’re using. (The slider only appears
Ink setting for faster when Plain paper is selected.)
output or choose
Color for higher 7 If necessary, click the Paper tab and choose your paper size,
quality. number of copies, orientation, and printable area. See
Selecting Paper Size and Orientation for detailed instructions.
8 If you’re using Windows 95, Windows 98, or Windows NT 4.0,
click the Layout tab and check the reduce/enlarge
(proportional printing), print layout, and watermark options to
make sure they’re correct for your print job. See Selecting Print
Layout Options for details.

Basic Printing Page 20

 9 Click OK when you’re finished checking your settings.
10 Click OK or Print in your application’s printing dialog box. You
may need to click a sequence of these buttons, depending on
the application you are using.
While your document is printing, the EPSON Progress Meter
(Windows 95 and Windows 98) or the EPSON Despooler
dialog box (Windows 3.1) appears, showing the printing
progress and the status of your printer. (See Checking Printer
Status for more information.)

Setting Default Printer Options

When you change printer settings through your software
application, the settings apply only to the application you’re using.
To adjust the default settings for all your Windows applications, you
Note: can access the dialog box through the Windows 95, Windows 98,
Some application or Windows NT 4.0 Printers utility or the Windows 3.1 Control
settings override Panel.
default printer settings
(such as Paper Size Make sure all your software applications are closed before you
or Orientation), so it’s start. If not, you’ll have to close and then reopen them to have the
a good idea to check new default settings take effect.
the settings in your
application before you
print.

Basic Printing Page 21

 Setting Default Options in Windows 95, Windows 98,
or Windows NT 4.0
Follow these steps:
1 Click Start, point to Settings, and then select Printers.
Note:
If you’re printing over 2 Right-click the EPSON Stylus COLOR 440 icon in the Printers
a network, you can window.
access the default
3 Select Properties (Document Defaults in Windows NT). Then
Windows NT printer
software settings only click the Main tab.
if you have the
appropriate network
access privileges,
such as Administrator
or Power User.

Basic Printing Page 22

 You see the Main dialog box, as shown below. Any changes
you make will become the default settings for all your
applications and documents. Click OK when finished.

Windows 95, Windows 98, and Windows NT 4.0

Basic Printing Page 23

 Setting Default Options in Windows 3.1
1 Double-click the Control Panel icon in the Main group.
2 Double-click the Printers icon.
3 Select EPSON Stylus COLOR 440 from the list of installed
printers and click Setup. You see the dialog box, shown below.

4 Make any changes you want to become the default settings for
all your applications and documents, and click OK when you
are finished.

Basic Printing Page 24

 Checking Printer Status
While your document is printing, your printer software reports how
the job is doing. See the section for your operating system below.

Windows 95, Windows 98 and Windows NT 4.0

After you send a print job in Windows 95, Windows 98, or Windows
NT 4.0, the Progress Meter dialog box appears on your screen:

The name of the file Pages printed/ Click to cancel

you’re printing pages in job printing
Click to
reprint the
current page
This information
appears only if
you installed Click to pause
Status Monitor 2 and resume
and are not printing
printing over a
Click to view
network
the Printer
Status Window

Basic Printing Page 25

 The Progress Meter shows the progress of your print job and the
status of your printer. You can use the buttons to cancel, pause,
and restart your print job, or to reprint a page. You can select
whether to display the Progress Meter dialog box or not; see
Selecting the Speed & Progress Options for instructions.
If you installed Status Monitor 2, you also see information about
how much ink you have left. See Using Status Monitor 2.

Windows 3.1
After you send your print job, the EPSON Despooler dialog box
appears on your screen:

Click to
pause and
resume
printing

Click to Click to reprint

stop or requeue a
printing document

Basic Printing Page 26

 This dialog box shows the progress of your print job and the status
of your printer. If you run out of paper while printing, for example,
the Despooler warns you. You can use the buttons to cancel,
pause, and restart your print job, requeue your document for later
printing, or reprint all or part of the document.

Windows NT 4.0
Windows NT 4.0 servers and workstations include a messenger
service to alert you to printer errors or let you know when a print job
is finished. If you have appropriate network access privileges or
you’re controlling printing from the server, you can also cancel,
pause, or restart print jobs and set other options. See your
Windows NT documentation for details.

Basic Printing Page 27

 Advanced Printing
When your presentation graphics, photographs, or other projects
have special printing requirements, you can use the custom
settings in your EPSON Stylus COLOR 440 software. You can
choose predefined settings or adjust individual options like
brightness, contrast, sharpness, and halftoning.
Your printer software’s print layout options let you print almost any
size image on your printer, print multiple pages on one sheet of
paper, and add watermarks (not available with Windows 3.1).
This chapter includes the following information:
◗ Using Predefined Advanced Settings
◗ Customizing Print Quality and Special Effects
◗ Adjusting Color Settings
◗ Selecting Paper Size and Orientation
◗ Selecting Print Layout Options
◗ Saving Custom Settings

Page 28
 Using Predefined Advanced Settings
Predefined settings provide an easy way to fine-tune your printer’s
operation for special image types, such as graphics downloaded
from the Internet or images produced by a digital camera. Follow
these steps to print with predefined settings:
1 Create your image or document in your application software.
2 Access your printer software, as described in Printing from
Windows Applications. You see one of the following dialog
boxes:

Click Custom, then click here Click Advanced, then click here
to see a list of project types to see a list of project types

Windows 3.1
Windows 95, 98, NT

Advanced Printing Page 29

 3 Choose the Media Type you want to print on. (If you’re not sure
which setting to select, see Media Loading and Handling
Guidelines.)
4 Choose Color or Black ink.
Note: 5 Click Custom (in Windows 3.1, click Advanced), and then click
Choose your Media
Custom Settings. You see the list of project types.
Type and Ink settings
before you select a 6 Choose the right setting for your project and Media Type
project from the following these guidelines:
Custom Settings list. ◗ PhotoEnhance3 (Windows 95, 98, NT) or
Some settings may not
PhotoEnhance (Windows 3.1)
be available with the
Media Type or Ink
For printing images captured using a video camera, digital
setting you choose. camera, or scanner. Produces sharper images and more
vivid colors by automatically adjusting the contrast,
Printing with Advanced saturation, and brightness. Corrects for overall under- and
Photo, PhotoEnhance, over-exposure of the original image.
or PhotoEnhance3 ◗ Digital Camera (not available with Windows 3.1)
may take longer,
For printing images taken with a digital camera. Corrects
depending on your
noise or other flaws common to digital camera images.
computer system and
image. ◗ Text/Graph
For printing graphics-intensive documents like presentation
pages with charts and graphs. Intensifies colors and
lightens the midtones and highlights.
◗ Economy
For rough drafts of text only. Saves ink (only available when
you set Media Type to Plain paper).

Advanced Printing Page 30

 ◗ ICM (Windows 95 and Windows 98 only)
For printing documents created in an ICM compatible
application. If you’re using an ICM compatible monitor,
adjusts colors to closely match the screen color.
◗ sRGB (recommended for Windows 98 only)
For printing documents created in an sRGB compatible
application using sRGB colors, such as those designed for
the World Wide Web. First set up your sRGB compatible
devices (such as your monitor and printer) to use an sRGB
color profile; see your Windows 98 online help for details.
7 Click the Paper tab and Layout tab (not available on
Windows 3.1) to check or change any necessary settings, as
described in Selecting Paper Size and Orientation and
Selecting Print Layout Options.
8 When you’re finished, click OK. Then click any other buttons
that your application uses for printing.

Advanced Printing Page 31

 Customizing Print Quality and Special
Effects
Your printer software automatically selects the best settings for the
After you customize Media Type you choose. However, if you need maximum control
your print settings for over your project, or you want to experiment with special effects,
a special project, you you can adjust individual settings. For example, you can adjust the
can save them as a resolution, or print quality, of your printout. Follow these steps:
group. Then you can
reuse them whenever 1 Create your image or document in your application software.
you print a similar 2 Access the printer software, as described in Printing from
project. See Saving Windows Applications.
Custom Settings for
instructions. 3 On the Main dialog box, click Custom and then click the
Advanced button. (In Windows 3.1, click Advanced, then click
the More Settings button.)

Advanced Printing Page 32

 You see the Advanced dialog box:

Click here to select

Click here to change the Media Type.
your Print Quality
(resolution) after you
select Media Type.
Some of these options
are automatically set
or disabled by other
settings you choose.

Windows 95, 98, NT

Click here to change

your Print Quality Click here to select
(resolution) after you the Media Type.
select Media Type.

Some of these options

are automatically set
or disabled by other
settings you choose.

Windows 3.1

4 Choose the Media Type and Ink settings you want to use,
following the guidelines in Selecting Special Media.

Advanced Printing Page 33

 5 Choose one of the following Print Quality options:
◗ Economy
For low-resolution rough drafts on plain paper. Saves ink.
◗ Normal - 360 dpi
Note: For most documents on plain paper, transparencies, or
You may not see 360 dpi Ink Jet Paper.
certain Print Quality
settings, since ◗ Fine - 720 dpi
available settings are For high-resolution output on plain paper, Photo Paper, or
limited by your Media Photo Quality Ink Jet Paper.
Type. Always select 6 Choose one of the following Halftoning options:
Media Type before
you choose Print ◗ No Halftoning
Quality. For printing black text only.
◗ Error Diffusion
You may also find that
For printing photographic or video/digital camera images.
other options don’t
appear on your
Blends each color dot with the dots around it.
screen. For example, ◗ Fine Dithering
in Custom mode, No For printing graphs or other images that require precise,
Halftoning is available solid areas of bright colors.
only when you select
Black as the Ink
setting.

Advanced Printing Page 34

 7 Choose any of the following print options:
◗ MicroWeave
For improved print quality. Always use for color printing.
Prints graphic data in finer increments to eliminate
unwanted banding effects (light horizontal lines).
◗ High Speed
For fast, bidirectional printing at lower resolution.
◗ Flip Horizontal
Prints a mirror image of your document. Use for printing with
If vertical lines in your iron-on transfer paper so your ironed-on printout will read
printout are correctly.
misaligned when you
use the High Speed ◗ Finest Detail
setting, you may need For printing text, graphics, and line art with very sharp
to turn it off or align edges. Slows print speed and increases your system
the print heads. See memory requirements.
Aligning the Print 8 Click OK if you’re ready to return to the Main dialog box, or see
Head for instructions. Adjusting Color Settings if you want to adjust your document’s
color settings.

Advanced Printing Page 35

 Adjusting Color Settings
Generally, you won’t need to adjust color settings since the printer
software automatically detects appropriate settings for your Media
Before adjusting the Type and project (see Using Predefined Advanced Settings).
colors in a photograph, However, if you want to experiment with color, your software
try printing on better provides a range of options. For example, you can increase or
quality paper. Colors decrease the amount of a specific color, apply a sepia tone to a
appear truer on photo photograph for an old-fashioned look, or correct the imperfections
quality paper than on often found in a digital camera image.
plain paper. Check the
Media Pack that came
with your printer for Adjusting Colors in Photos and Scanned Images
paper samples. (Windows 95, 98, and NT only)
The EPSON Stylus COLOR 440 makes it easy to increase color
saturation and contrast and improve detail in your photographs and
scanned images.
Follow these steps:
Note:
If you’re running 1 Access the printer software as described in Printing from
Windows 3.1, use Windows Applications. If necessary, click the Main tab.
PhotoEnhance to
optimize your
photographs and
scanned images. See
Using Predefined
Advanced Settings.

Advanced Printing Page 36

 2 Click Custom, then select either PhotoEnhance3 or Digital
Camera in the Custom Settings list box.
3 Click the Advanced button.
You see the Advanced dialog box. The Color Management
Note: section on the right side of the dialog box appears:
If your Color
Management section
looks different,
make sure the
PhotoEnhance3 radio
button is selected.
Click to select
a Tone setting,
if necessary

Click to turn on
Digital Camera
Correction or
Sharpness
Windows 95, 98, NT

You can also display this screen by selecting the

PhotoEnhance3 radio button shown above.

Advanced Printing Page 37

 4 Customize your image using these settings (some settings may
be preselected, depending on what you selected in step 2):
◗ Select a Tone setting for your image: Normal for standard
tones, Hard for high contrast, or Sepia for an old-fashioned
photo look.
◗ Turn on Digital Camera Correction to correct noise or
other flaws common to digital camera images.
◗ Select Sharpness to sharpen the image, especially the
edges.
5 Click OK to return to the Main dialog box.

Making Custom Color Corrections

Follow these steps to customize your colors:
1 Access the printer software as described in Printing from
Windows Applications. If necessary, click the Main tab.
2 Click Custom. (In Windows 3.1, click Advanced.)
3 In the Custom Settings list box, select Custom Settings (not
available for Windows 3.1), Text/Graph, or Economy,
depending on the document you’re printing. See Using
Predefined Advanced Settings for information about the
Custom Settings list box.
4 Click the Advanced button. (In Windows 3.1, click the More
Settings button.)

Advanced Printing Page 38

 You see the Advanced dialog box. The Color Management
section appears:

Note:
If your Color Not available with
Management section Windows 3.1
looks different, make
sure the Color
Adjustment radio
button is selected.

You can also display this screen by selecting the Color

Adjustment radio button shown above.

Advanced Printing Page 39

 5 Choose one of the following Color Adjustment Modes:
◗ Automatic
Analyzes the color information in your project and optimizes
color correction accordingly.
◗ Photo-realistic
For printing color photographs.
◗ Vivid
For printing graphics-intensive documents like presentation
pages with charts and graphs. Intensifies colors and
lightens the midtones and highlights.
◗ No Color Adjustment
Disables the color adjustment features of the printer
software so you can use a stand-alone color management
utility.
6 If you want to specify individual color correction values, use the
sliders to increase (drag right) or decrease (drag left) the
settings listed below.
◗ Brightness
Makes your image lighter or darker.
◗ Contrast
Increases or decreases the difference between the bright or
dark parts of an image.
◗ Saturation
Makes colors more vivid or less vivid.

Advanced Printing Page 40

 ◗ Cyan, Magenta, Yellow
Increases or decreases the amount of the three ink colors
that combine to make a full-color picture. Use these sliders
to fine-tune the color balance in your printout.
7 Click OK to return to the Main dialog box.

Selecting Paper Size and Orientation

Your printer can print on paper up to 9.5 inches wide and up to
44 inches long in either portrait or landscape orientation. If you print
multi-page documents or multiple copies of documents, you can
print the pages collated and in reverse order. You can even rotate
the printed document by 180 degrees to make it closer to the
bottom of the paper (not available with Windows 3.1).
Follow these steps to select paper options on the Paper tab:
1 Create your image or document in your application software.
2 Access the printer software, as described in Printing from
Windows Applications.

Advanced Printing Page 41

 3 Click the Paper tab. You see the Paper dialog box:

Click to select
Printer graphic your Paper Size.
reflects changes to
Orientation and Page graphics
Printable Area change to show
settings. Collate and
Reverse Order
settings.
Rotate by 180° is
not available with
Windows 3.1.

4 Click the Paper Size drop-down list to select the size of paper
you loaded in the printer.

Advanced Printing Page 42

 Sizes marked with an asterisk (*) are not available with
Windows 3.1. These sizes are larger than you can load in the
printer and can be used only with the Reduce/Enlarge setting
on the Layout tab; see Reducing and Enlarging Your Document
Size for more information.
Note:
A4 210 × 297 mm Envelope 132 × 220 mm
If you select one of
the paper sizes B5 182 × 257 mm Photo Paper 4 × 6 in
marked with an A5 148 × 210 mm Panoramic 210 × 594 mm
asterisk (*), you may Letter 8 1/2 × 11 in B4 257 × 364 mm *
see a dialog box Legal 8 1/2 × 14 in US B 11 × 17 in *
asking you to select a Executive 7 1/4 × 10 1/2 in A3 297 × 420 mm *
paper size that fits Half Letter 5 1/2 × 8 1/2 in Super A3/B 329 × 483 mm *
your printer. See A6 Index card 105 × 148 mm B3 364 × 514 mm *
Reducing and Index card 5 × 8 in A2 420 × 594 mm *
Enlarging Your Index card 8 × 10 in US C 17 × 22 in *
Document Size for Envelope #10 4 1/8 × 9 1/2 in User Defined (See Creating
more information. Envelope DL 110 × 220 mm User Defined Paper Sizes for
Envelope C6 114 × 162 mm instructions.)

5 If you did not or cannot select the number of copies you want to
print in your application program’s Print dialog box, choose the
number (from 1 to 9999) in the Copies box. If you select the
number of copies here you don’t need to select the number
of copies in your application’s Print dialog box.
6 If you’re printing multiple copies of a multi-page document and
you want the copies printed in sets, click the Collate checkbox.
The page graphics change to show collated documents.

Advanced Printing Page 43

 7 If you’re printing a multi-page document and want the last page
printed first so the pages come out without needing to be
reordered, click the Reverse Order checkbox. The page
graphics change to show later pages printing first.
8 Select the direction of printing on the page using the
Orientation options. To print your document oriented as shown
in one of the following printer graphics, select the options listed
below it.
Note:
The Rotate by 180°
setting lets you print
the opposite portion
of a document first,
with a bottom margin
as small as 0.12 inch
(3 mm) and a top
Portrait orientation Landscape orientation
margin as small as
0.55 inch (14 mm).
This option is not
available with
Windows 3.1.

Portrait orientation Landscape orientation

Rotate by 180° Rotate by 180°

Advanced Printing Page 44

 9 The Standard Printable Area setting uses a minimum bottom
margin of 0.55 inch (14 mm). To decrease the minimum bottom
margin to 0.12 inch (3 mm), set the Printable Area setting to
Maximum. To center your document on the page using either
setting, select the Centered checkbox.
Note:
When Maximum 10 Click a tab for the settings you want to check or change next, or
Printable Area is click OK to print your document.
selected, print quality
may decrease in the
extended bottom
Creating User Defined Paper Sizes
margin. You can create up to 10 custom paper sizes (only one in
Windows 3.1) and add them to the Paper Size list using the User
Defined option. This is useful if you’re printing a custom size
document, such as a banner. You can select any width from 3.5 to
9.5 inches, and any height (length) from 3.5 to 44 inches.
Follow these steps to create a custom paper size with the User
Defined option:
1 Follow the steps in Printing from Windows Applications to
access the printer software, then click the Paper tab.
2 Click the Paper Size list and scroll to the bottom of it using the
arrows or scroll bar.
3 Click the User Defined option.

Advanced Printing Page 45

 You see one of the following dialog boxes:

Windows 3.1

Windows 95, 98, NT

4 Windows 95, Windows 98, or Windows NT
Type a name (up to 24 characters) for your custom paper size
in the Paper Size Name field. Then select a Paper Width and
Paper Height for the paper. When you’re finished, click Save.
Note: The paper size name appears in the Paper Size list. Add more
In Windows 95, 98, sizes if you want, and click OK when you’re done.
and NT, the Paper Windows 3.1
Width and Paper You can create only one User Defined paper size. Type the
Height units are in width in the Paper Width field and the length in the Paper
hundredth of an Height field. Then click OK.
inch (or centimeter)
increments. For 5 You see the Paper tab again. The paper size name you defined
example, 850 is added to the Paper Size list and selected as the current
equals 8.50 inches. setting. (In Windows 3.1, the setting is named User Defined.)

Advanced Printing Page 46

 To change or delete a custom paper size:
◗ Windows 95, Windows 98, or Windows NT
Click User Defined in the Paper Size list. Then, on the User
Defined Paper Size dialog box, select the custom paper
name in the Paper Size list and change the Paper Width,
Paper Height, and/or Unit settings as necessary, or click
Delete. Click OK when you’re done.
◗ Windows 3.1
You can change the custom paper size, but cannot delete it.
Click User Defined in the Paper Size list. Then, on the User
Defined Paper Size dialog box, change the Paper Width
and Paper Height settings as necessary. Click OK when
you’re done.

Selecting Print Layout Options

Your printer software lets you reduce or enlarge almost any size
document to print on your printer. You can also select options to
Note: proof multiple pages (with or without page frames) on one sheet of
Layout options are not paper and add a predefined or custom watermark.
available when you’re
Follow the steps in these sections to use options on the Layout tab:
using Windows 3.1.
◗ Reducing and Enlarging Your Document Size
◗ Using Multiple Print Layouts and Page Frames
◗ Adding a Watermark

Advanced Printing Page 47

 Reducing and Enlarging Your Document Size
When you want to make the printed size of a document different
from its actual size, you can use your printer software’s
Reduce/Enlarge settings. You can make the document fit into the
printable area on a selected paper size or you can choose to
reduce or enlarge it to a selected percentage.
Follow these steps to reduce or enlarge your document size:
1 Follow the steps in Printing from Windows Applications to
access the printer software, then click the Paper tab.
2 Click the Paper Size list and select the actual size of the
document you want to print.
For example, if your document size is 11 × 22 inches, select
US C 17 × 22 in. This paper size is too large to fit in your
printer, so you’ll need to proportion it to fit on a smaller paper
size (by reducing the document size). If your document size is
5 × 8 inches, but you want it to fit in the maximum area on
Letter-size paper, you’ll need to proportion it to fit on a larger
paper size (by enlarging the document size).
3 If the Paper Size setting you selected for your document is
within the maximum paper size that can fit on your printer, but
you want to enlarge or reduce the document, you need to
select the reduction/enlargement manually. Go to step 5.

Advanced Printing Page 48

 4 If the Paper Size setting you
selected is larger than the
maximum size that can be
printed on your printer, you see
the following dialog box:

In the Output Paper list, select

the actual size of the paper
loaded in the printer and click
OK. This automatically turns on the Fit to Page setting so your
document fits into the printable area on the output paper.
The selected Paper Size, reduction percentage, and Output
Paper settings now appear on the printer graphic. If you want
to adjust the proportions or sizes, go to step 5. If you’re ready to
print, go to step 7.

Paper Size setting

reduction percentage

Output Paper setting

Advanced Printing Page 49

 5 Click the Layout tab. You see the Layout dialog box:

Reduce/Enlarge
settings

Not available with

Windows 3.1

Advanced Printing Page 50

 6 Select one of the following Reduce/Enlarge settings:
◗ Select Normal to set the print proportion to 100%.
◗ Select Fit to Page to automatically reduce or enlarge the
document to fit on the paper size loaded in the printer. The
Note: Paper Size option beneath the Fit to Page setting becomes
If you previously active; select the size of paper loaded in the printer.
selected a Paper Size
setting that is larger than
the maximum paper size
for your printer and then
Select Fit to
choose Normal, the
Page, then
printer software changes
select the size of
the Paper Size to
paper loaded in
Letter 8 1/2 × 11 in.
the printer here
◗ Select Custom, then select a percentage (10% to 400%) in
the Scale to: field to reduce or enlarge the document by a
specific amount.
7 If you’re finished selecting Layout options, click OK.
If you want to select more options, see Using Multiple Print
Layouts and Page Frames.

Advanced Printing Page 51

 Using Multiple Print Layouts and Page Frames
If you’re printing a multiple page document, but you want a quick
proof of the images on each page printed on one piece of paper,
you can select Print Layout options in the printer software. You can
Note: choose the way the pages are placed on the paper and add a lined
Layout options are not frame to each page, if you want.
available when you’re
using Windows 3.1. Follow these steps to use the Print Layout options:
1 To print multiple pages of your document on one sheet of
paper, select either the 2 Pages or 4 Pages radio button.

Click a button to
select a multiple
page print layout

Advanced Printing Page 52

 2 If the page order of the layout shown in the printer graphic is
how you want your document printed, go to step 3.

Current
page order
appears
Click the Page
here
Order button to
change page
order

To change the page order, click the Page Order button. You
see the Layout dialog box. Select the page order you want to
use and click OK to return to the Layout dialog box.
3 If you want to frame each page’s contents with a black line, one
dot wide, click the Print page frames checkbox.
4 If you’re finished selecting Layout options, click OK.

Advanced Printing Page 53

 Adding a Watermark
You can add a watermark to each page in your document to
indicate how the document should be handled. For example, you
can add “Confidential” to documents you don’t want distributed to
Note: other people. Or you can add a custom bitmap of your company
To add a custom logo so your document looks like printed letterhead.
watermark, you must
first create the Follow these steps to add a watermark:
watermark as a
bitmap in an 1 Follow the steps in Printing from Windows Applications to
application program access the printer software, then click the Layout tab.
that can create 2 To select a watermark, click in the WaterMark drop-down list.
bitmap files. See
your application’s
documentation for WaterMark
instructions. drop-down list

If you selected a
multiple page print
Then highlight one of the following predefined watermarks:
layout option as
described in Using Confidential Do Not Copy
Multiple Print Layouts Draft For Your Eyes Only
and Page Frames, your Urgent Review Copy
watermark will appear Priority Top Secret
on each page in the Hot Duplicate
layout.
To turn off your watermark, select None from the drop-down
list.

Advanced Printing Page 54

 3 To change the watermark or specify how it appears, click the
Settings button. You see the following dialog box:

Click here to select a

See how predefined watermark
your
selections Click here to load a
will look in custom watermark
the Layout you’ve created
graphic Specify how you want
shown here your watermark to
appear using these
options

If you want to use a bitmap file to create a custom watermark,

continue with step 4. Otherwise, go to step 5.

Advanced Printing Page 55

 4 To load a custom watermark you’ve created as a bitmap in an
application program, click the User Defined button. You see
the following dialog box:

Note:
You can create up
to 10 custom
watermarks. In Click Browse to select your
Windows 95 and bitmap file
Windows 98, you can
use any bitmap file up Then type a name for your
to 15MB in size. With custom watermark here
Windows NT, the file and click Save
can be any size.
Click the Browse button. You see the Select a bitmap File
To delete a custom
dialog box. Navigate to the folder containing the bitmap file you
watermark you’ve
added to the list, click
want to use, select the file, and click OK. The path to your
the User Defined bitmap file appears in the File Name field.
button. Then select Type a name for the custom watermark (up to 19 characters
the watermark and long) in the Watermark field. Click the Save button to add it to
click Delete. Click OK the list, then click OK.
to close the dialog
box. The custom watermark now appears as the selected watermark
in the Watermark Settings dialog box and is shown in the
Layout graphic.

Advanced Printing Page 56

 5 Select the way you want the watermark to appear by choosing
the following options. The on-screen graphic changes to reflect
all the settings you choose.
◗ Position selects where you want the watermark to appear
on your page: Center, Top-Left, Top-Center, Top-Right,
Left, Right, Bottom-Left, Bottom-Center, or
Note:
Bottom-Right.
If your monitor
displays only 16 ◗ Size adjusts the size of the watermark, either larger or
colors, the Intensity smaller, as you move the slide bar.
adjustments are not
◗ Color lets you choose a color for your predefined
shown in the Layout
graphic. If you choose watermark: Red, Black, Blue, Aqua, Lime, Fuchsia, or
the No Halftoning Yellow. You cannot select a color for a custom watermark;
setting, the Intensity it is printed in its original colors.
setting does not ◗ Intensity sets the lightness or darkness of the watermark
determine how your (from 5% to 100%) based on where you move the slide bar.
watermark is printed.
6 Click OK to accept the settings and return to the Layout dialog
box.
7 If you’re finished changing Layout options, click OK to close
the Layout dialog box. Your changes are applied to the current
print job.
If you want to save your settings as a group to use with future
print jobs, continue with Saving Custom Settings.

Advanced Printing Page 57

 Saving Custom Settings
After you’ve fine-tuned your printer settings for a special project,
you can save the settings as a group. Then you can quickly reuse
them the next time you print a similar project.
You can save advanced settings changes, but you can also save
more basic settings, such as changes you make on the Paper or
Layout tabs. You can save up to 10 groups of settings. Follow these
steps:
1 Customize your printer settings, then access the Advanced
dialog box, as described in Customizing Print Quality and
Special Effects. (In Windows 3.1, access the Main dialog box,
as described in Printing from Windows Applications.)
2 Click the Save Settings button. You see this dialog box:

Advanced Printing Page 58

 3 Type a unique name for your settings (up to 16 characters) and
click the Save button.
4 Click OK to close the Advanced dialog box (not necessary with
Windows 3.1).
The name you choose will now be available in the Custom Settings
list on the Main dialog box. To use the settings, click Custom (in
Windows 3.1, click Advanced). Then select the name of your
settings group in the Custom Settings list.
To redefine or delete your custom settings, see Redefining Custom
Settings or Deleting Custom Settings.

Redefining Custom Settings

To change the options in a customized settings group but keep the
same name for it, follow these steps:
1 From the Main dialog box, click Custom (in Windows 3.1, click
Advanced). Then select the name of the custom settings group
you want to redefine in the Custom Settings list.
2 Click the Advanced button (in Windows 3.1, click the More
Settings button) and change the printer settings as necessary.
(If you change the Media Type and Ink settings, the custom
settings group name reverts to Custom Settings; this doesn’t
affect your customized setting, but you need to reselect the
name in step 4.)

Advanced Printing Page 59

 3 Click Save Settings. (In Windows 3.1, click OK, then click
Save Settings on the Main dialog box.)
4 Select the name of the custom settings group you’re redefining
in the Custom Settings dialog box.
5 Click Save. You see a message asking if you want to overwrite
the previous settings. Click OK to save your redefined settings.
(Click Cancel to cancel your changes.)

Deleting Custom Settings

1 From the Main dialog box, click Custom, then click the
Advanced button. Click Save Settings on the Advanced dialog
box. (In Windows 3.1, click Save Settings on the main printer
settings dialog box.)
2 Select the custom settings group in the Custom Settings box,
and click Delete. Then click OK to confirm the deletion. (You
cannot delete any of the predefined document types.)

Advanced Printing Page 60

 Printing on Special Media
Your EPSON Stylus COLOR 440 lets you print on just about any
kind of paper you want to use. You can get great results printing on
various sizes of plain paper, letterhead, and envelopes. You’ll get
even better results with specially coated ink jet paper.
For the best output, use EPSON’s photo-quality paper: ink jet
paper, glossy paper, glossy film, note cards, and photo paper. For
special projects, you can use a variety of EPSON media designed
for ink jet printers, ranging from transparencies to iron-on transfer
paper.
This chapter covers the following:
◗ Selecting Special Media
◗ Media Loading and Handling Guidelines

Page 61
 Selecting Special Media
When you print on special media, you need to choose the correct
Media Type and Paper Size settings in your printer software. The
table below lists the available EPSON media and the corresponding
Media Type setting for each one.

Media name Size Part number Media Type setting

EPSON 360 dpi Ink Jet Paper Letter S041060 360 dpi Ink Jet Paper
A4 S041059
EPSON Iron-On Cool Peel Letter S041153 (10 sheets)
Transfer Paper S041155 (50 sheets)
EPSON High Quality Ink Jet Letter S041111 Photo Quality Ink Jet
Paper A4 S041117 Paper
EPSON Photo Quality Ink Jet Letter S041062
Paper A4 S041061
Legal S041067/S041048
EPSON Photo Quality Ink Jet A61 S041054
Cards 8 × 10 inches S041122
EPSON Photo Quality Self A4 S041106
Adhesive Sheets

Printing on Special Media Page 62

 Media name Size Part number Media Type setting
EPSON Photo Quality Glossy Letter S041124 Photo Paper
Paper A4 S041126
EPSON Photo Paper 4 × 6 inches S041134
Letter S041141
A4 S041140
Panoramic S041145
EPSON Photo Quality Glossy Letter S041072 Photo Quality
Film A4 S041071 Glossy Film
A61 S041107
EPSON Photo Stickers Kit A61 S041144-KIT
(CD-ROM and sticker sheets)
EPSON Photo Stickers A61 S041144
(refill, sticker sheets only)
EPSON Ink Jet Transparencies Letter S041064 Ink Jet
A4 S041063 Transparencies
1
A6 paper size is 4.1 × 5.8 inches.
To order EPSON media, contact your dealer, call EPSON
Accessories at (800) 873-7766, or visit our web site at
www.epsonsupplies.com (U.S. only). In Canada, please call
(800) 873-7766 for dealer referral.

Printing on Special Media Page 63

 Media Loading and Handling Guidelines
The type of paper or other media you use is one of the most
important factors in determining the quality of your printed output.
Caution: The following tips will help you get the best results on any type of
Don’t use the paper or other media.
cleaning sheets that
◗ Be sure to load the printable (whiter) side of the media face up
may be included
in the sheet feeder.
with your special
media; they may ◗ You can load paper up to the arrow mark on the left edge
damage the printer. guide.
◗ Always handle sheets by the edges, and don’t touch the
printable surface.
◗ In addition to the Media Type option, remember to select the
correct Paper Size for your media on the Paper menu.
◗ If the special media has protective sheets between the sheets
of media, be sure to remove the protective sheets before
printing.
◗ For most types of paper, set the thickness lever to the 0
position.

Printing on Special Media Page 64

 ◗ Set the thickness lever to the + position when you print on
envelopes or if ink smears when you print on other thick media.
Open the printer cover and position the lever as shown below.
Then close the cover and print. (Make sure you return the lever
to the 0 position before you print on regular media.)

◗ Use ink jet papers within one year of purchase. Use glossy
media and transparencies within six months. Return unused
sheets and envelopes to their original packages as soon as
possible. See Paper for more media storage information.
◗ If paper is curled, make sure to flatten it or curl it slightly in the
opposite direction before loading. Printing on curled paper may
result in a smeared printout, especially if you select Maximum
as the Printable Area setting.

Printing on Special Media Page 65

 ◗ Some media require additional loading instructions. See the
following sections for more information about printing on these
media:
◗ Letterhead, Preprinted Forms, and Legal-size Paper
◗ Envelopes
◗ EPSON Photo Quality Ink Jet Cards
◗ EPSON Ink Jet Paper
◗ EPSON Photo Quality Glossy Paper, Film, and
Transparencies
◗ EPSON Photo Paper
◗ EPSON Photo Quality Self Adhesive Sheets
◗ EPSON Photo Stickers
◗ EPSON Iron-On Cool-Peel Transfer Paper

Letterhead, Preprinted Forms, and Legal-size Paper

Load the top edge first. When you load legal-size paper, pull up the
paper support extension and both output tray extensions. Load a
maximum of 100 sheets.

Printing on Special Media Page 66

 Envelopes
You can load up to 10 envelopes flap edge first, with the printable
side up, as shown below:

Note:
If the stack of
envelopes is more
than 0.4-inch (10 mm)
thick, press each
envelope flat before
Select Plain paper as the Media Type and choose the correct
stacking it or load one envelope size as the Paper Size setting in the printer software.
envelope at a time.

Printing on Special Media Page 67

 If ink smears when you print on envelopes or other thick media, set
the paper thickness lever to the + position, as shown below.
(Return to the 0 position before printing on other media.)

Printing on Special Media Page 68

 EPSON Photo Quality Ink Jet Cards
Use these cards to print photos or postcards.
You can load up to 30 cards at a time. Always place the included
support sheet under the cards. Be sure the cards are against the
right edge guide and the left edge guide is against the left edge of
the cards.
When you’re ready to print, use your software to set the Paper Size
option for the size card you’re using and set the Media Type to
Photo Quality Ink Jet Paper.
If ink smears on the cards, set the thickness lever to the + position
before printing, as shown on the preceding page.

EPSON Ink Jet Paper

Load up to 65 letter size or 25 legal size sheets.
For EPSON 360 dpi Ink Jet Paper, select 360 dpi Ink Jet Paper as
the Media Type.
For EPSON Photo Quality Ink Jet Paper, select Photo Quality Ink
Jet Paper as the Media Type.

Printing on Special Media Page 69

 EPSON Photo Quality Glossy Paper, Film, and
Transparencies
Before you load glossy film or transparencies, put a support sheet
(packed with the media) or a plain paper sheet beneath the stack.
(Don’t use a support sheet with Photo Quality Glossy Paper.)
Load up to 20 sheets of glossy paper or glossy film, or up to 30
transparencies.
For Photo Quality Glossy Film, you may get better results by
loading one sheet at a time. With multiple sheets loaded, the
minimum top margin you can use is 1.2 inches (30 mm). If you want
to use a smaller top margin, load and print one sheet at a time.

Printing on Special Media Page 70

 If your media has a cut corner, position it in the printer as shown
here.
cut corner

printable side
face up

Note:
It’s best not to use
the Maximum
printable area Remove each sheet from the output tray immediately after it’s
setting in the printer printed. Make sure each sheet is dry before stacking.
software when
printing on paper
with a cut corner.
Part of your
document may print
in the cut out area.

Printing on Special Media Page 71

 EPSON Photo Paper
You can use EPSON Photo Paper to print photographs that look
almost as good as the ones you get from film processing. EPSON
Photo Paper is available in several sizes. 4 × 6-inch Photo Paper is
Note: perforated around the edges, so you can trim your printouts and
It’s best not to use the “bleed” the photo (extend it to the edge of the paper) on all sides.
Maximum printable
area setting in the You can load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size
printer software when Photo Paper at a time, or 1 sheet of Panoramic paper at a time.
printing on paper with Make sure you place a support sheet behind the paper if it is
a cut corner. Part of included in the paper package.
your document may
print in the cut out To keep your printouts looking their best, store them in a resealable
area. plastic bag or other airtight covering and protect them from heat,
humidity, and direct sunlight. Return unused paper to the original
package as soon as you finish printing.

Printing on Special Media Page 72

 Keep the following in mind when using EPSON Photo Paper:
◗ Load the paper with the whiter (glossier) side facing up.
◗ If you’re loading Panoramic Photo Paper, pull up the paper
support extension. Then load the Panoramic paper and hold its
top edge while your press the E load/eject button to feed it into
the printer.

Press the
E load/eject
button to feed
Panoramic paper

For the Paper size setting, choose Panoramic 210 × 594 mm.
Be sure to support your Panoramic Photo Paper as it ejects
from the printer so it doesn’t fall onto the floor.

Printing on Special Media Page 73

 ◗ If you’re using 4 × 6-inch Photo Paper, follow these steps:
1 Load the paper against the right edge guide with the glossy
side facing up and the perforated margins positioned as
shown:

You can load up to 20 sheets of Photo Paper at a time.

Make sure you place the included support sheets A and B
beneath the stack, but don’t print on them. Also, make sure
you load the sheets in portrait orientation (short edge first).
2 Slide the left edge guide against the left edge of the paper.

Printing on Special Media Page 74

 3 When you create the image in your application software, size it
to 4.25 × 6.25 inches. You can also use your printer software’s
Reduce/Enlarge settings, as described in Reducing and
Enlarging Your Document Size.
0.67 in

0.24 in trim size

printed image size
0.12 in

0.12 in 0.24 in

4 Choose Photo Paper 4 × 6 in as the Paper Size setting and

Maximum as the Printable Area setting.
5 Choose Photo Paper as the Media Type
setting.
6 After you print your picture, fold the paper
back and forth along the perforations and
carefully tear the margins off.

Printing on Special Media Page 75

 EPSON Ink Jet Transparencies
Before you load transparencies, place the included support sheet or
a plain paper sheet beneath the stack. You can load up to
30 transparencies. However, you may get better results by loading
one sheet at a time. Select Ink Jet Transparencies as the Media
Type in the printer software.

EPSON Photo Quality Self Adhesive Sheets

Use these sheets to print labels or stickers. You can load one sheet
at a time. Make sure your adhesive sheets are fully adhered to their
backing sheet before you load them. Set the Media Type to Photo
Quality Ink Jet Paper in the printer software.

Printing on Special Media Page 76

 EPSON Photo Stickers
Use these sheets of stickers to print small, decorated photos for
use on cards, invitations, or other items. You’ll need to use an
application that creates photo stickers.
Load one sheet of Photo Stickers at a time. Make sure to place
support sheets A and B that came with the stickers beneath the
sheet. Always load the sticker sheet in portrait orientation (short
edge first).
Select Photo Quality Glossy Film as the Media Type and A6
Index 105 × 148 mm as the Paper Size setting in the printer
software.

Printing on Special Media Page 77

 EPSON Iron-On Cool-Peel Transfer Paper
You can print photos, company logos, or anything else you want on
these transfer papers, and then iron your images onto T-shirts or
other cotton cloth items.
Load one sheet of transfer paper at a time. Select 360 dpi Ink Jet
Paper as the Media Type setting.
Make sure you reverse your image before you print it—especially if
it includes text—so it will read correctly when it’s transferred. You
can use the Flip Horizontal option in your printer software to do
this (see Customizing Print Quality and Special Effects for
instructions).
After you print, follow the instructions that came with the paper to
iron the image onto the shirt or other item.

Printing on Special Media Page 78

 Managing Print Jobs
Your printer software includes several utilities for managing print
jobs. You can use them to monitor your printer’s status, set up large
jobs to print later, and handle network printing.
This chapter provides instructions for the following:
◗ Managing Print Jobs in Windows 95, Windows 98, and
Windows NT 4.0
◗ Managing Print Jobs in Windows 3.1x
◗ Network Printing in Windows 95 and Windows 98

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 Managing Print Jobs in Windows 95,
Windows 98, and Windows NT 4.0
Your printer software offers three ways to manage and monitor your
Note: print jobs in Windows 95, Windows 98 and Windows NT 4.0:
You can use Status
Monitor 2 only if it is ◗ The Progress Meter, which appears each time you send a print
installed and your job, as described in Checking Printer Status. You can turn the
printer is connected Progress Meter on or off and select other printing options using
directly to the the Speed & Progress button; see Selecting the Speed &
computer or Progress Options for details.
connected to a
remote server in a
◗ The Spool Manager, which appears in the taskbar at the bottom
Windows network. of the screen each time you print, as described in Using the
Spool Manager.
◗ Status Monitor 2, which provides a variety of print monitoring
options, as described in Using Status Monitor 2.

Managing Print Jobs Page 80

 Selecting the Speed & Progress Options
You can set up the way your printer software sends print jobs and
select whether to display the Progress Meter using the Speed &
Progress dialog box. To access the dialog box, you must open your
printer software from the Windows Printers utility, as described
below.
1 Click Start, point to Settings, then click Printers.
2 Right-click the EPSON Stylus COLOR 440 printer icon and
select Properties from the drop-down menu. You see the
EPSON Stylus COLOR 440 Properties dialog box.
3 Click the Utility tab. You see the Utility menu:

Speed & Progress

button

Managing Print Jobs Page 81

 4 Click the Speed & Progress button. You see this dialog box:

Note:
The folder you select This section
in the High Speed appears only if
Copy Folder section is you have more
the default spool than one hard
directory. Change this disk drive.
folder if you get an
error.

Select from the following options:

◗ High Speed Copies speeds up printing of multiple copies
of the same document by using your hard disk space as a
cache.
◗ Show Progress Meter lets you control whether or not the
Progress Meter is displayed when you send a print job. See
Checking Printer Status for information on the Progress
Meter.

Managing Print Jobs Page 82

 ◗ EPSON Printer Port lets you optimize the transfer rate of
your printer port for EPSON printers instead of using the
Windows default printer port.
◗ High speed (DMA) transfer enabled tells you that you’re
already using fast DMA transfer mode.
◗ For higher data transfer rates, use DMA transfer lets you
know that you can speed up printing by enabling DMA
transfers on your system. See your computer
documentation for details.
5 Click OK to close the dialog box and return to the Utility menu.
Then click OK again to close the printer software window.

Using the Spool Manager

The Spool Manager creates a temporary print job file, stores it in
the C:\TEMP or C:\WINDOWS\TEMP folder or directory, and
assigns it to a print queue. The software then sends the file to your
printer at the right time.
To open Spool Manager while you’re printing, click the Spool
Manager icon that appears on the taskbar at the bottom of the
screen.

Managing Print Jobs Page 83

 You see the Spool Manager window:

The Spool Manager window displays the status of your print job
files and lets you control them. To cancel, pause, resume, or
restart a print job, click the job to highlight it; then click one of the
command buttons on the bottom of the window.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print
job. Follow these steps to delete the stalled job and continue
printing:
1 Click the EPSON Stylus COLOR 440 button on the taskbar.
2 Click on any print jobs marked Held.
3 Click the Cancel button.
4 Exit the Spool Manager and try printing again.

Managing Print Jobs Page 84

 Using Status Monitor 2
Status Monitor 2 lets you view detailed information about your print
jobs and control how you want printing monitored. You can check
printer status when your printer is connected directly to your
computer or if it is connected to a remote server in a network.
Before using Status Monitor 2, you must enable background
monitoring, as described in Enabling Background Monitoring.

Enabling Background Monitoring

You can enable background monitoring for your printer if you want
Status Monitor 2 to alert you to any error conditions while you’re
working on other tasks. This lets you know if paper has run out, or if
Note: any other printing problem has occurred, without having to open
ScanDisk will not run if Status Monitor 2.
Status Monitor 2 is
performing background To turn on background monitoring, follow these steps:
monitoring. To disable
1 Click Start, point to Programs, point to the Epson folder, and
background monitoring,
right-click the icon on
click EPSON Status Monitor 2 to open Status Monitor 2.
the Windows taskbar in 2 Click the name of the printer you want to monitor in the Installed
the bottom right corner Printers list. The printer name is highlighted.
of your screen and
select Stop monitoring
3 Open the Settings menu and select Background Monitoring.
now. 4 Select either Monitor from restart (to begin background
monitoring after your next system restart) or Monitor now (to
begin background monitoring right away).

Managing Print Jobs Page 85

 Now set your monitoring preferences for the printer, as described
below.

Setting Up Monitoring Preferences

Note: You can select the way you want Status Monitor 2 to monitor each
Background printer you use in the Monitoring Preferences window. There are
monitoring must be several ways to open the window:
turned on to change
the Background ◗ Click the printer name in the Installed Printers list to highlight it
Monitoring and Status and click the icon or select Monitoring Preferences from
Alert preferences for the Settings menu.
individual printers in
◗ Right-click the printer name in the Installed Printers list and
the Monitoring
select Monitoring Preferences from the menu.
Preferences window.
See Enabling You see the Monitoring Preferences window:
Background
Monitoring for
instructions.

Short monitoring
intervals may cause
some applications to
run slower.

Managing Print Jobs Page 86

 If you turn on one or more of the Status Alert options, you’ll see the
Status Alert dialog box when the selected condition occurs. For
example, if you turn on Show when errors occur, the dialog box
will appear only if a printing error occurs. If you select all the
options, the dialog box will appear whenever you print, encounter
an error, or have low ink levels.
The color of the printer icon in the Status Alert dialog box indicates
the type of error, as described in Using the Installed Printer Icon.

Click the printer name

to highlight it, then
click Details to open
the Printer Status
window. See the
table on the next
page for more
information.

Managing Print Jobs Page 87

 Using the Status Monitor 2 Main Window
Once you’ve enabled background monitoring for your printer and
set preferences, there are several ways to access the Status
Monitor 2 main window:
◗ Double-click the icon on the Windows taskbar in the bottom
right corner of your screen.
◗ Click Start, point to Programs, click the Epson folder, and
click EPSON Status Monitor 2.
When you start Status Monitor 2, you see the main window:

You can change

the shape of the
Status Monitor 2
printer icon by
clicking the Select
background
monitoring icon in
the Settings menu If you have more than one printer you want to monitor, you can add
and selecting the them using the Add Printer option in the Settings menu. To save
icon you want to system resources, you may want to delete any printers from the
use. Status Monitor 2 list that you don’t need to monitor. To do this, click
the printer in the Installed Printers list and select Delete Printer
from the Settings menu.

Managing Print Jobs Page 88

 Using the Installed Printer Icon
The color of the Installed Printer icon indicates the printer status as
follows:
Installed Printer
You can customize
icon color Status message
the appearance of
items on the Status Green Ready to print.
Monitor 2 main Yellow Paper and/or ink level is low.
window using the
View menu options or Red Paper and/or ink is out, paper is jammed, or a print
options on the button or communication error has occurred.
bar. Gray Printer not detected.

If you’re monitoring
multiple printers, you Using the Printer Status Window
can reorder them in
For more details on the status of your printer, you can use the
the Installed Printers
Printer Status window. There are several ways to open the window:
list by clicking in the
Printer Name, Status, ◗ Double-click the printer name in the Installed Printers list.
or Job Count title bar.
◗ Click the printer name in the Installed Printers list to highlight it
and click the icon or select Printer Status from the Printer
menu.
◗ Right-click the printer name in the Installed Printers list and
select Printer Status from the drop-down menu.

Managing Print Jobs Page 89

 ◗ If you’re currently using the printer software, click the Utility
tab, then click the EPSON Status Monitor 2 icon. (For
instructions on accessing your printer software, see Setting
Printer Options from Windows Applications and Setting Default
Options in Windows 95, Windows 98, or Windows NT 4.0.)
◗ You can also access the Printer Status window by clicking the
Detail button on the Progress Meter (see Checking Printer
Status) or the Status Alert dialog box (see Setting Up
Monitoring Preferences).
You see the Printer Status window. The Current Status tab gives
printing status and error correction information.

Illustrations of
what to do if an
error occurs
appear here Printer status
messages
If your printer runs appear here
out of ink, click this
button to display If an error
cartridge occurs,
replacement steps troubleshooting
on the right and tips appear here
illustrations in the
printer graphic
area

Managing Print Jobs Page 90

 The printer graphic in the Printer Status window gives status and
error condition information:
Status and Error Conditions
Graphic Condition
Ready to print

Paper isn’t loaded correctly

Paper is jammed

Black ink is out

Color ink is out

A communication error has occurred

Another type of printer error has occurred

Managing Print Jobs Page 91

 To check the amount of ink you have, click the Consumables tab.

The Printer Information tab does not monitor information for

this printer.

Using the Job Status Window

Note:
The Job Status To view detailed information on the print jobs waiting to print on
window is very similar your printer, you can use the Job Status window. There are several
to the Spool Manager ways to open the window:
window. Both allow
you to pause, cancel, ◗ Click the printer name in the Installed Printers list to highlight it
and restart print jobs. and click the icon or select Job Status from the Printer
See Using the Spool menu.
Manager for ◗ Right-click the printer name in the Installed Printers list and
information on the
select Job Status from the menu.
Spool Manager.

Managing Print Jobs Page 92

 You see the Job Status window:

Printing
information
appears
here

Options in the Printer menu let you pause printing or purge all print
jobs for the printer, select or deselect the printer as your Windows
default, and access the printer software to change default settings.
The Document menu options let you pause or cancel printing of
individual printing jobs. Click the print job you want to pause or
cancel in the Document Name list to highlight it.

Managing Print Jobs Page 93

 Managing Print Jobs in Windows 3.1x
Your Windows 3.1x printer software includes two management
utilities: the Spool Manager and Despooler.
◗ The Spool Manager starts automatically when you send a job to
the printer. It allows you to print in the background while you
continue to work on your computer and to hold jobs to print at a
later time. If you’re using your printer on a network, it also
handles multiple print jobs that come in at the same time. See
Using the Spool Manager for details.
◗ The Despooler also starts automatically when you send a job to
the printer. It displays printer status, as described in Checking
Printer Status.

Managing Print Jobs Page 94

 Using the Spool Manager
The Spool Manager works like the Windows 3.1x Print Manager.
When you send a job to your printer, your printer software
creates a temporary print file, stores it in the C:\TEMP or
C:\WINDOWS\TEMP folder or directory, and assigns it to a print
queue. The software then sends the file to your printer at the right
time.
◗ To open it while you’re printing, click the Spool Manager icon
Note:
You may not see the
that appears at the bottom of your desktop.
Spool Manager icon if ◗ You can open the Spool Manager at any time by
the Program Manager double-clicking the Spool Manager4 icon in the EPSON
or current window is program group.
maximized. Make the
window smaller to see You see the Spool Manager window:
the Spool Manager
icon.

Managing Print Jobs Page 95

 The Spool Manager window displays the status of your print
queues and print jobs and lets you control them. You can also
control the display of the Despooler and the default spool directory.
Click Help in the Spool Manager menu bar for detailed information.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print
job. Follow these steps to delete it and continue printing:
1 Open the Spool Manager as described above.
2 Click on any print jobs marked Held, then open the Document
menu and click Delete.
3 Click Yes.
4 Exit Spool Manager and try printing again.

Changing the Default Spool Directory

If you get an error message when you try to print, or printing is very
slow, you can try changing your default spool directory.
1 Make a directory on your hard disk where you want
Spool Manager to store print job files, for example,
C:\SPLTEMP.
2 Open the Spool Manager as described in Using the Spool
Manager.
3 Choose Default Spool Directory from the Options menu.

Managing Print Jobs Page 96

 4 In the dialog box, change the spool directory to the one you
created in step 1. Then click OK.
5 Make sure EPSON Stylus COLOR 440 is selected, and then
choose Setup from the Queue menu. The Queue Setup dialog
box appears.
6 Make sure the spool directory is the one you created in step 1.
Also make sure Use Print Manager for this port is checked.
Then click OK.
7 Close Spool Manager.

Network Printing in Windows 95 and

Windows 98
If you want to print to a remote printer through a Windows network
in Windows 95 or Windows 98, you must first set up your system as
a client computer which can use the printer on a remote server. To
set up the print server, see your Windows documentation. To set up
your system as a client, follow the instructions below:
1 Make sure your printer software is installed (see the Printer
Basics guide for installation instructions).
2 Click Start, point to Settings, then click Printers.
3 Right-click the icon of your printer, and click Properties.

Managing Print Jobs Page 97

 4 Click the Details tab. Then click the Add Port button.

Click this
tab

Then click
here

5 In the following dialog box, click Browse.

Click here to
specify the
network path

Managing Print Jobs Page 98

 6 Double-click the icon of the computer that is directly connected
to the printer. Then click the icon of the printer you plan to use
on the network.

Select the
computer that is
connected to
the printer
Select the
printer

7 Click OK and follow the messages on the screen.

Now you can use the printer connected to the print server over the
network from the client computer.

Managing Print Jobs Page 99

 Setting Up Your Printer as a Shared Printer
Follow these steps to share your printer with others on the network:
1 Click Start, point to Settings, then click Control Panel.
2 Double-click Network.
3 Click File and Print Sharing. The following dialog box
appears:

4 Click the I want to be able to allow others to print to my

printers check box, then click OK.
5 In the Network window, click OK. Then restart your computer.
6 In the Control Panel window, double-click Printers.

Managing Print Jobs Page 100

 7 Select your printer and choose Sharing from the file menu. The
following dialog box appears.

8 Enter a network name for your printer in the Share Name text
box.
9 If you want, enter a password in the Password text box. Then
click OK.

Managing Print Jobs Page 101

 Maintenance and
Transportation
It’s easy to keep your EPSON Stylus COLOR 440 printer working at
its best. All you have to do is follow the simple instructions in this
chapter for replacing ink cartridges, moving the printer, and
performing routine maintenance.
This chapter covers the following procedures:
◗ Cleaning the Print Head
◗ Replacing an Ink Cartridge
◗ Aligning the Print Head
◗ Cleaning the Printer
◗ Transporting the Printer

Page 102
 Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print head. This
Caution: unclogs the print head nozzles so they can deliver ink properly.
Don’t use the Cleaning the print head uses ink, so clean it only if print quality
cleaning sheets that declines. You can use either of the following to clean the print head:
may be included with
your special media; ◗ The Head Cleaning utility (recommended) in your printer
they may damage software (if the printer is on a local port, not on a network)
the printer.
◗ The printer’s control panel buttons

Using the Head Cleaning Utility

Follow these steps to run the utility:
1 Make sure the printer is turned on but not printing, and that the
B black and A color ink out lights are off.
2 Access the printer settings dialog box as described in Setting
Printer Options from Windows Applications.
3 Click the Utility tab. You see the Utility menu.
4 Click the Head Cleaning button.

Maintenance and Transportation Page 103

 5 Follow the instructions on the screen to clean the print head.
Cleaning takes about two minutes, during which the printer
makes some noise and the Ppower light flashes.
When the Ppower light stops flashing, you need to run a
Caution: nozzle check to confirm that the print head nozzles are clean
Never turn off the and to reset the printer’s cleaning cycle.
printer while the 6 Make sure paper is loaded in the printer and click Nozzle
P power light is Check. Then click Next. See Examining the Nozzle Check
flashing, unless the
Pattern for instructions on examining the nozzle check pattern.
printer hasn’t moved
or made any noise 7 Do one of the following:
for more than 5 ◗ If your print quality has not improved, click Clean to clean
minutes.
the print heads again. If you don’t notice any improvement
after doing this two or three times, check Improving Print
Quality.
◗ If the pattern looks okay, click Finish to close the Nozzle
Check screen.

Maintenance and Transportation Page 104

 Using the Control Panel
Follow these steps to clean the print head:
1 Make sure the printer is turned on and not printing, and that the
B black and A color ink out lights are off.
2 Press the R cleaning button and hold it down for three
seconds. Cleaning takes about two minutes, during which the
printer makes some noise and the Ppower light flashes.
Caution: After the cleaning cycle is complete and the Ppower light stops
Never turn off the flashing, you need to run a nozzle check to confirm that the
printer while the print head nozzles are clean and to reset the printer’s cleaning
P power light is cycle.
flashing, unless the
printer hasn’t moved 3 Access the printer settings dialog box as described in Basic
or made any noise for Printing.
more than 5 minutes. 4 Click the Utility tab. You see the Utility menu.
5 Click the Nozzle Check button. Then click Next. See the next
section for instructions on examining the nozzle check pattern.
If your print quality has not improved, repeat the steps above. If you
don’t notice any improvement after doing this two or three times,
check the print quality solutions in Improving Print Quality.

Maintenance and Transportation Page 105

 Examining the Nozzle Check Pattern
Examine the nozzle check pattern after printing it. It should look
something like this, with each of the three sections showing one of
the ink colors:

Each staggered horizontal and straight vertical line should be

complete, with no gaps in the dot pattern. If your printout looks
okay, you’re done. If any dots are missing, as shown below, clean
the print head again, as explained in the previous sections.
missing

Maintenance and Transportation Page 106

 Replacing an Ink Cartridge
When a B black or A color ink out light flashes, the indicated
cartridge is low on ink. This is a good time to make sure you have a
new cartridge. When the light stays on, the cartridge is empty and
Caution: you need to replace it. You cannot print if either ink cartridge is
To ensure good
empty. You can also check your ink levels using the Status Monitor.
results, use genuine
See Using the Printer Status Window for details.
EPSON cartridges
and do not refill Use these EPSON ink cartridges within six months of installing
them. Other products them and before the expiration date on the package:
may cause damage
to your printer not ◗ Black ink cartridge: S020187
covered by EPSON’s ◗ Color ink cartridge: S020191
warranty.
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 or visit our web site at
www.epsonsupplies.com (U.S. only). In Canada, please call
(800) 873-7766 for dealer referral.

Maintenance and Transportation Page 107

 Removing an Empty Ink Cartridge
You can replace a cartridge when the B black or A color ink out
light is either flashing or on.
Follow these steps:
Note:
you press the 1 Make sure the printer is turned on and not printing.
R cleaning button 2 Determine which cartridge needs to be replaced.
when neither ink out
light is flashing or on, 3 Lower the output tray and raise the printer cover.
the printer cleans the 4 Press the R cleaning button and hold it for three seconds.
print head as
described in Using the The print head moves slightly to the left and the Ppower light
Head Cleaning Utility. begins flashing. (The print head returns to its home position if
you don’t proceed to step 5 within 60 seconds.)

Maintenance and Transportation Page 108

 5 Pull up the ink cartridge clamp. The cartridge rises up from its
holder. (Although the illustration shows the color ink cartridge,
the procedure is the same for replacing the black ink cartridge.)

Caution:
To avoid damaging
the printer, never
move the print head
by hand.

Don’t open the clamp

or remove a cartridge
except to replace it
with a new one.
Once you remove a
cartridge, you can’t
reuse it. Even if the
cartridge contains 6 Lift the cartridge out of the printer and dispose of it carefully.
ink, reusing it may 7 Follow the steps in the next section to install the new ink
damage the print
cartridge.
head.

Maintenance and Transportation Page 109

 Installing the New Cartridge
Once you have removed the empty cartridge, you’re ready to install
the new one. Follow these steps:
Caution: 1 Remove the new ink cartridge from its packaging.
You must remove
only the yellow tape 2 Remove only the yellow part of the tape seal on the top of the
seal from the top of cartridge. Do not remove the blue label.
the cartridge; leaving
the tape on will remove
permanently damage
it. Do not remove the
clear seal from the
bottom of the
cartridge; ink will leak.

black cartridge color cartridge

Maintenance and Transportation Page 110

 3 Lower the ink cartridge into its holder with the blue label facing
up and toward the back of the printer. The larger cartridge
(color) goes on the right, and the smaller cartridge (black) goes
on the left.
Warning:
If ink gets on your
hands, wash them
thoroughly with
soap and water. If
ink gets into your
eyes, flush them
immediately with
water.

4 Press down the ink cartridge clamp until it locks in place.

Maintenance and Transportation Page 111

 5 If you need to replace the other ink cartridge, remove it as
described in Removing an Empty Ink Cartridge. Then follow
steps 1 through 4 in this section.
6 Press the R cleaning button and close the printer cover.
Caution: The printer moves the print head and begins charging the ink
Never turn off the delivery system. (Even if you don’t press the button, ink
printer while the
charging begins 60 seconds after you close the clamp.)
P power light is
flashing, unless the The Ppower light flashes and the printer makes various
printer hasn’t moved sounds. Charging takes about two minutes. When it’s finished,
or made any noise you can print again.
for more than 5
minutes.

Maintenance and Transportation Page 112

 Replacing an Outdated Ink Cartridge
If an ink cartridge is more than six months old, you may need to
replace it. How can you tell? You may notice that your printouts
don’t look as good as they used to. If print quality doesn’t improve
after cleaning and aligning the print head, you can replace one or
both cartridges.
Follow these steps to replace an ink cartridge before the B black or
A color ink out light is flashing or on:
1 Make sure the printer is turned on and not printing.
Caution: 2 Lower the output tray and raise the printer cover.
To avoid damaging
the printer, never 3 Press the E load/eject button and hold it down for a few
move the print head seconds until the print head moves to the left.
by hand. 4 Pull up the ink cartridge clamp. The cartridge rises up from its
holder.
5 Lift the cartridge out of the printer and dispose of it carefully.
6 Follow the steps in the previous section, Installing the New
Cartridge to install the new ink cartridge.

Maintenance and Transportation Page 113

 Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to
align the print head. Follow these steps:
For best results, use 1 Make sure the printer is turned on and paper is loaded.
EPSON ink jet paper
whenever you check 2 Access the printer settings dialog box as described in Basic
the print head Printing.
alignment. 3 Click the Utility tab. You see the Utility menu.
4 Click the Print Head Alignment button.
5 Follow the instructions on the screen to print a test page and
select the correct alignment.

Maintenance and Transportation Page 114

 Cleaning the Printer
To keep your printer working at its best, you should clean it several
times a year, following these steps:
Caution: 1 Turn off the printer, unplug the power cord, and disconnect the
Don’t touch the gears
printer cable.
inside the printer.
2 Remove all the paper from the sheet feeder.
Never use alcohol or 3 Clean the exterior of the printer with a soft, damp cloth. Keep
thinner for cleaning;
the printer cover closed so water doesn’t get inside.
they can damage the
printer components 4 Clean ink out of the printer’s interior with a damp cloth.
and case.

Don’t get water on the

printer components.

Don’t spray lubricants

or oils inside the
printer.

Maintenance and Transportation Page 115

 Transporting the Printer
If you want to move your printer some distance, you need to
prepare it for transportation and repack it in the original box. Follow
these steps:
1 Turn on the printer and wait until the print head locks in the far
right position. Then turn off the printer.
2 Unplug the power cord from the electrical outlet. Then
disconnect the interface cable from the printer.
3 Remove any paper from the sheet feeder and remove the
paper support.
4 Push in the output tray extensions and close the tray.
5 Repack the printer and attachments in the original box using
the protective materials that came with it. See the Unpacking
Sheet that was packed with the printer.
Be sure to keep the printer flat as you transport it. If you notice a
decline in print quality after transporting the printer, clean the print
head (see Cleaning the Print Head); if output is misaligned, align
the print head. See Aligning the Print Head.

Maintenance and Transportation Page 116

 Troubleshooting
As you use your printer, you may occasionally experience a paper
jam or other problem. The first thing you should do is diagnose the
problem, following the guidelines in this chapter. Then try the most
likely solutions until the problem is fixed.
This chapter tells you everything you need to know about the
following:
◗ Diagnosing Problems
◗ Improving Print Quality
◗ Solving Printing Problems
◗ Solving Printer Software Problems
◗ Fixing Paper Problems
◗ Solving Miscellaneous Printout Problems
◗ Uninstalling Printer Software
◗ Where To Get Help

Page 117
 Diagnosing Problems
Your printer includes a number of ways to help you diagnose
problems:
◗ To identify the most common problems, check the lights on the
printer’s control panel. See Checking the Control Panel Lights.
◗ You can also use the Status Monitor utility to identify common
problems. For instructions, see Using Status Monitor 2 (not
available for Windows 3.1x).
◗ To determine whether the problem is caused by the printer
itself, run a printer operation check. See Running a Printer
Check for instructions.
◗ For the latest information, check the EPSON Stylus
COLOR 440 and Status Monitor Help programs and ReadMe
files in the EPSON program group or folder.
◗ There are additional troubleshooting tips in the “Problems,
Need Help” section of your Printer Basics guide.
◗ If none of the suggested solutions in this chapter solve your
problem, contact EPSON as described under Where To Get
Help.

Troubleshooting Page 118

 Checking the Control Panel Lights
paper out light load/eject power light
button

black ink
out light
color ink
out light

cleaning button power button

The four lights on your printer’s control panel show the printer’s
status and alert you to problems like paper jams.

S When the paper out light comes on, your paper ran out or is
incorrectly loaded. Load paper in the sheet feeder and then press
the E load/eject button.
S When the paper out light flashes, you have a paper jam. Turn off
the printer and gently pull out all the paper. Check the stack and
remove any paper that’s curled, creased, or damaged. Then
reload the paper, turn on the printer, and press the E load/eject
button. Make sure to place the paper against the right edge
guide, then slide the left edge guide over to the paper’s left edge.

Troubleshooting Page 119

 B or A When an ink out light flashes, your ink supply is low. Make sure
you have a replacement cartridge.
B or A When an ink out light comes on, you need to replace the ink
cartridge. See Replacing an Ink Cartridge for instructions.
P The power light is on when the printer is on. The power light
flashes when the printer is receiving a print job or performing a
maintenance operation, such as cleaning a print head.
PSBA When the P power and S paper out lights flash and the B black
and A color ink out lights are on, you have a paper jam. Turn off
the printer by pressing the Ppower button. Wait several seconds;
then turn it on again. If no paper ejects, turn off the printer,
remove the jammed paper, and turn the printer on again. If this
doesn’t solve the problem, contact EPSON as described in
Where To Get Help.

Troubleshooting Page 120

 PSBA When all the lights flash, your printer may have an internal error.
Turn off the printer by pressing the Ppower button; wait several
seconds; then turn it on again. If this does not clear the error
condition, contact EPSON as described in the Introduction.
PSBA When all the lights are off, the printer is not receiving power. Try
these solutions:
◗ Make sure the printer is turned on.
◗ Turn off the power and plug the power cord into the outlet
again.
◗ Plug a lamp into the outlet to make sure the outlet is working.
Also, make sure the outlet isn’t controlled by a switch or
timer.

Troubleshooting Page 121

 Running a Printer Check
You can run a printer check to determine whether the problem
comes from the printer itself or some other source.
◗ If the results are satisfactory, the problem lies in software
settings, the interface cable, or your computer.
◗ If the printer check does not print correctly, there is a problem
with your printer. See the suggestions in this chapter for
possible solutions.
Follow these steps to check the printer:
1 Make sure both the printer and computer are turned off.
2 Disconnect the interface cable from the printer.
3 Make sure paper is loaded in the printer.
4 Hold down the E load/eject button and press the Ppower
button. Hold down the buttons until the Ppower light starts to
flash. Then release both buttons.

Troubleshooting Page 122

 The printer prints one page containing the printer’s ROM
version, ink counter code, character table number, and a
nozzle check pattern. Only the nozzle check pattern is shown
below:

5 After it prints the page, turn off the printer. Remember to

reconnect the interface cable, then turn on the printer and your
computer.
6 Compare the quality of the printed nozzle check pattern with
the sample above. In particular, look for missing segments in
the lines, which may indicate a misaligned print head or
clogged ink nozzle.

Troubleshooting Page 123

 Improving Print Quality
You can often improve print quality by doing one of the following:
◗ Clean the print head; the print head nozzles may be clogged
(see Cleaning the Print Head for instructions).
◗ Use higher quality paper appropriate for your print job (see
Selecting Special Media for a list of EPSON papers).
◗ Match the Media Type setting in the printer settings dialog box
to the type of media you loaded in the printer. Then the printer
software can automatically select other settings for the best
quality (see Basic Printing and Printing on Special Media for
details).
◗ Select Automatic as your print mode (see Setting Printer
Options from Windows Applications for details).
◗ Turn off High Speed mode (see Customizing Print Quality and
Special Effects for details).
◗ Turn off Economy mode (see Customizing Print Quality and
Special Effects for details).
◗ Replace the ink cartridges. If an ink cartridge is low on ink (the
B black or A color ink out light is flashing) or the ink cartridge is
more than six months old, the cartridge should be replaced.
See Replacing an Ink Cartridge for instructions.

Troubleshooting Page 124

 ◗ If you have vertical misalignment, run the Print Head Alignment
utility (see Aligning the Print Head for instructions) or turn off
High Speed mode.
Try the solutions listed above before trying these solutions to
specific print quality problems.

The printed image has horizontal banding

Possible cause Solution
The printable side of Remove the paper and reload it with the printable side face up. See
the paper is face Media Loading and Handling Guidelines for instructions.
down.
The MicroWeave Turn on MicroWeave in the Advanced dialog box. See Customizing
option is not set. Print Quality and Special Effects for more information.
The ink nozzles are Run the Head Cleaning utility to clear any clogged ink nozzles. See
clogged. Using the Head Cleaning Utility.
The Maximum When the Maximum Printable Area setting is turned on, banding may
Printable Area setting occur in the expanded area. Deselect this setting on the Paper tab in
in your printer your printer software.
software is turned on.

Troubleshooting Page 125

The printed image has incorrect or missing colors
Possible cause Solution
Ink is set to Black. Change the Ink setting to Color. See Setting Printer Options from
Windows Applications for instructions.
The printable side of Remove the paper and reload it with the printable side face up. See
the paper is face Media Loading and Handling Guidelines for instructions.
down.
The Halftoning option Use the correct settings for the project you’re printing, following the
is set incorrectly for instructions in Using Predefined Advanced Settings.
your document type.
The Color Use the correct settings for the project you’re printing, following the
Adjustment Mode instructions in Customizing Print Quality and Special Effects.
option is set
incorrectly for your
document type.
The ICM (Windows 95 Use the Automatic mode setting or choose a different project type. See
and 98) settings are Advanced Printing for more information.
incorrect for your
document.
The ink cartridges are Check the B black and A color ink out lights to see which cartridge you
low on ink or one or may need to replace. See Replacing an Ink Cartridge for instructions.
more ink colors are
empty.

Troubleshooting Page 126

 Possible cause Solution
The colors displayed Because your monitor and printer use different technologies to represent
on your monitor don’t colors, your printed colors cannot exactly match the colors you see on
match the printed your monitor screen. Use the ICM (Windows 95 and 98) or sRGB
colors. (recommended for Windows 98 only) setting. See Using Predefined
Advanced Settings for more information.
The color settings in You may be able to adjust various color settings in your application
your application software. See your software documentation for more information.
software need
adjustment.

The printed image is blurry or smeared

Possible cause Solution
The loaded paper is Remove the paper and reload a new stack with the printable side face
damaged, old, or dirty. up. See Media Loading and Handling Guidelines for instructions.
The printer’s thickness Set the thickness lever to the + position and try printing again. See
lever is in the 0 Envelopes for instructions.
position.
The paper is curled Remove the paper. Flatten it or curl it in the opposite direction before
toward the printable reloading it.
side.
The paper is damp or Remove the paper and reload a new stack with the printable side face
the printable side is up. See Media Loading and Handling Guidelines for instructions.
face down.

Troubleshooting Page 127

 Possible cause Solution
Media Type is set Follow the special media loading instructions in Media Loading and
incorrectly in your Handling Guidelines and on the paper packaging for media that require
printer software, or support sheets. Also try loading your media one sheet at a time.
you loaded special
media without a
support sheet.
You tried to print on Make sure your paper or media meets the specifications listed in
cardboard or other Specifications. If your printouts are still blurry after you change paper,
non-recommended clean the print heads as described in Cleaning the Print Head.
media.
Ink has leaked inside Clean carefully inside the printer to remove spilled ink. See Cleaning the
the printer. Printer for instructions.

Color documents print in black and white

Possible cause Solution
Your printer is not Select your printer and port in your software application.
selected in your
application.
Color printing is not Select Color as the Ink setting in your printer software. See Setting
selected. Printer Options from Windows Applications.

Troubleshooting Page 128

The printed image is faint or has gaps
Possible cause Solution
The ink nozzles are Run the Head Cleaning utility to clear any clogged ink nozzles. See
clogged. Using the Head Cleaning Utility.
The paper is old, Remove the paper and reload a new stack with the printable side face
damaged, or dirty. up. See Media Loading and Handling Guidelines for instructions.
The ink cartridges are Check the B black and A color ink out lights to see which cartridge you
low on ink, or one or may need to replace. See Replacing an Ink Cartridge for instructions.
more ink colors are
empty.

Characters are incorrect or garbled

Possible cause Solution
Your printer is not the Select your printer as the default Windows printer. See your Windows
Windows default documentation or Windows online help for instructions.
printer.
Printing is stalled. Delete the stalled print jobs in Spool Manager (see Deleting a Stalled
Print Job for instructions).
The interface cable Turn off your printer and computer. Then make sure the cable is
is not securely connected securely and meets the printer’s specifications.
connected.

Troubleshooting Page 129

 Possible cause Solution
You’re using a switch Connect the printer directly to your computer and try printing again.
box with your printer.
Your video driver may Try using a standard VGA video driver (see your computer or video card
be conflicting with the documentation for instructions on changing video drivers). If your printout
EPSON printer driver. is correct, your video driver is interfering with the printer driver. Contact
your computer or video card manufacturer to see if an updated driver is
available.

Solving Printing Problems

If the printer won’t print, first check that:
◗ The printer is turned on and the Ppower light is on, but not
flashing.
◗ Paper is loaded in the printer.
◗ The printer is plugged into a working electrical outlet that’s not
controlled by a switch or timer.
◗ The interface cable is securely connected to the printer and
computer and both are turned on.
If you upgrade to Windows 98 from Windows 95 or Windows 3.1x
after installing your printer software, uninstall the printer software,
then install it again. See Uninstalling Printer Software for
instructions.

Troubleshooting Page 130

 If you still can’t print, check the following solutions.

All lights are off

Possible cause Solution
The printer is not Try these solutions:
receiving power.
◗ Make sure the printer is turned on.
◗ Make sure the power cord is securely plugged in.
◗ Try using another power outlet. Make sure the outlet is not controlled
by a switch or timer.

Only the P power light is on, but nothing prints

Possible cause Solution
The interface cable Turn off your printer and computer. Then make sure the cable is
is not connected connected securely and meets the printer’s specifications. (Use a fully
securely. shielded IEEE-1284 parallel cable.)
The printer has an Turn off the printer and computer, disconnect the interface cable, and run
internal problem. a printer check as described in Running a Printer Check.
Your printer software If you ran a printer check successfully, make sure your printer and
or application software application software are installed correctly. If you’re printing on a
is installed incorrectly. network, you may need to set up your printer for network printing, as
described in Network Printing in Windows 95 and Windows 98.

Troubleshooting Page 131

 Possible cause Solution
Your computer doesn’t Try one of the following:
have enough memory
◗ Reduce the resolution of your image.
to handle the data in
the file you are ◗ Select fewer colors or a lower resolution for your monitor.
printing.
◗ Add more memory to your computer.
A print job is stalled. Delete the stalled print job(s) in Spool Manager; see Deleting a Stalled
Print Job for instructions.

The printer sounds as though it is printing, but nothing prints

Possible cause Solution
The print head Clean the print head nozzles; see Cleaning the Print Head for
nozzles are clogged. instructions. If this does not work after two or three times, see below.
One or both of the ink Try cleaning the print head. If that doesn’t work, replace the ink
cartridges are too old. cartridges as described in Replacing an Outdated Ink Cartridge.

The S paper out light is flashing or on

Possible cause Solution
If flashing, paper is Remove the paper and follow the guidelines for preventing jams in Fixing
jammed. Paper Problems.
If on, paper is used up Load paper or remove the stack and reload it as described in the Printer
or loaded incorrectly. Basics guide or Media Loading and Handling Guidelines. Then press the
E load/eject button to turn off the light and resume printing.

Troubleshooting Page 132

A B black or A color ink out light is flashing or on
Possible cause Solution
If flashing, the ink You need to replace the indicated ink cartridge soon. Make sure you
supply is getting low. have a new cartridge, then see Replacing an Ink Cartridge for
instructions.
If on, the ink cartridge You must replace the indicated ink cartridge; see Replacing an Ink
is empty. Cartridge for instructions.

The S paper out and P power lights are flashing

Possible cause Solution
A carriage error has Remove any paper in the printer. Press the E load/eject button for about
occurred. 30 seconds. Then press it again. Turn the printer off, wait a few seconds,
and then turn it on and try printing again. If the error is not cleared,
contact EPSON as described in Where To Get Help.

All the lights are flashing

Possible cause Solution
You haven’t removed Remove the packing material, following the instructions on the
all the packing Unpacking Sheet in the box.
material from the
printer.
An internal error may Turn off your printer, wait a few seconds, and turn it on again. If the lights
have occurred. still flash or stay on, contact EPSON as described in Where To Get Help.

Troubleshooting Page 133

The printer has finished charging the ink cartridge, but the P power light is still
flashing
Possible cause Solution
The ink cartridge Press down on the clamp to lock it into place.
clamp isn’t locked
down.
Packing material Remove the packing material, following the instructions on the
remains in the printer. Unpacking Sheet in the box.
The printer needs to If the printer is not moving or making noise, but the light is still flashing
initialize. after 5 minutes have passed, turn the printer off. If the light is still flashing
when you turn it back on, contact EPSON as described in Where To Get
Help.
The printer may be Turn the printer and computer off. Disconnect the printer from the
receiving data from the computer. Turn the printer on. If the light continues to flash for more than
computer. 5 minutes, contact EPSON as described in Where To Get Help.

Solving Printer Software Problems

If you have trouble with your printer software, first check that your
printer is selected as the default Windows printer; see your Printer
Basics guide.
If you still have problems with your printer software, check the
following solutions. If you need to uninstall the printer software, see
Uninstalling Printer Software.

Troubleshooting Page 134

After you install your printer software, you see the Windows 95 or 98
New Hardware Found window
Possible cause Solution
An operating system Click Do not install a driver, and then click OK.
error has occurred.
Never select any other option on the New Hardware Found window.

In Windows 95, 98, or NT 4.0 the Status Monitor 2 window doesn’t appear
Possible cause Solution
You may not have Click Start, select Shut Down, click Restart the computer, and click
restarted your Yes to restart your computer. Then try using Status Monitor 2.
computer after
installing Status
Monitor 2.
Bi-directional support Make sure your printer is connected to your computer with a
is not enabled. bi-directional cable. Then click Start, select Settings, and click Printers.
Right-click the EPSON Stylus COLOR 440 icon and select Properties.
Click the Details tab, then click the Spool Settings button. Click the
Enable bi-directional support for this printer radio button to turn on
bi-directional support. Click OK twice, then close the Printers window
and try printing again.

Troubleshooting Page 135

After you install your printer software, you can’t run ScanDisk (Windows 95 and 98)
Possible cause Solution
You cannot use Disable Status Monitor 2 whenever you want to run ScanDisk. See
ScanDisk if Status Enabling Background Monitoring for details.
Monitor 2 is active.

You see a spooling error message

Possible cause Solution
Spooling error Change the Spool Manager default spool directory, following the
messages or very instructions on Changing the Default Spool Directory.
slow printing may be
caused by temporary
files.
Your hard drive is too Delete unnecessary files to make room on the drive.
full.
Your computer doesn’t Try one of the following:
have enough memory
◗ Reduce the resolution of your image.
for the file you’re
printing. ◗ Select fewer colors or a lower resolution for your monitor.
◗ Add more memory to your computer.

Troubleshooting Page 136

You cannot print on a network in Windows NT 4.0
Possible cause Solution
Your printer is not set You may need to use a different network path and printer port. Select a
up correctly as a different port in the printer’s Properties windows or enter the new
remote printer. network path to your printer at the DOS prompt. Then restart your
computer. See your Windows NT documentation for instructions on
changing the printer port and network path.
Your printer software is Try uninstalling the printer software. See Uninstalling Printer Software.
installed incorrectly.

Printing is too slow

Possible cause Solution
Your printer software For the fastest printing, try the following:
options are set
◗ Set Print Quality to Economy.
incorrectly.
◗ Turn MicroWeave off.
◗ Turn High Speed on.
◗ Choose Black ink and No Halftoning.
See Basic Printing and Advanced Printing for more information.

Troubleshooting Page 137

 Possible cause Solution
Your system doesn’t ◗ Clear space on your hard disk and run a defragmentation utility.
have enough
◗ Don’t run too many applications at the same time.
resources.
◗ Increase your system’s memory (RAM).
You originally installed If you upgraded to Windows 98 from Windows 95 or 3.1x, uninstall the
your printer software printer software, then install it again. See Uninstalling Printer Software
on a different version for instructions.
of Windows.

Fixing Paper Problems

You can avoid most paper handling problems by doing the
following:
◗ Use smooth, high-quality media designed for ink jet printers
that meets the media specifications in Specifications.
◗ Follow all loading and handling instructions included with the
media.
◗ Load the media with the printable side face up, as described in
the Printer Basics guide or in Media Loading and Handling
Guidelines.
If you have problems with paper feeding, paper jams, or ejected
paper, check here for solutions.

Troubleshooting Page 138

Paper doesn’t eject fully or is wrinkled
Possible cause Solution
If the paper doesn’t Press the E load/eject button to eject the paper. Then make sure you
eject fully, you may select the correct paper size in your application or printer software. (See
have set the wrong Paper for the paper sizes you can print with.)
paper size.
If it’s wrinkled when it See Paper for paper thicknesses you can print with, as well as
comes out, the paper environmental requirements for storage.
may be damp or too
thin.

Paper doesn’t feed

Try this Then do this
Remove the stack of Check that the paper:
paper from the sheet
◗ Isn’t curled or creased.
feeder.
◗ Isn’t too old (see Media Loading and Handling Guidelines or your
paper packaging for more information).
◗ Isn’t loaded above the arrow on the left edge guide.
◗ Isn’t jammed inside the printer. (If the S paper out light is flashing,
paper is jammed.)
Then reload the paper as described in Media Loading and Handling
Guidelines, making sure the left edge guide is adjusted to fit the paper’s
width.

Troubleshooting Page 139

Paper jams inside the printer
Try this Then do this
Turn off your printer, Reload the paper as described in the Printer Basics guide and Printing
open the cover, and on Special Media. If your paper jams frequently, make sure you:
remove all the paper
◗ Use smooth, high-quality paper, loaded printable side up (the
that’s inside, including
any small pieces that printable side is usually whiter).
may have torn off. ◗ Fan the stack and then even the edges before loading it.
◗ Don’t load paper above the arrow mark on the left edge guide.
◗ Adjust the left edge guide to fit the width of your paper.

Multiple pages feed at the same time

Try this Then do this
Remove the stack of ◗ Make sure the paper isn’t too thin (see Paper).
paper from the printer.
◗ Fan the edges of the stack of paper to separate the sheets.
◗ Reload the paper as described in the Printer Basics guide and in
Printing on Special Media.
◗ Make sure the paper edge guides are snug against the edge of the
paper.
◗ If too many copies of a page or document are printing, check the
Copies settings in both the printer software and your application
program. See Selecting Paper Size and Orientation for more
information.

Troubleshooting Page 140

 Solving Miscellaneous Printout Problems
If your printout results are not what you expected, try these
solutions.

The margins are incorrect

Possible cause Solution
Margins are set Check your software documentation for instructions on selecting the
incorrectly in your correct margins for your paper size. Make sure the margins are within the
software application. printable area of the page. See Specifications for more information.
Paper settings in the Select the correct paper settings for your paper size. Make sure the
printer software are Printable Area setting is correct for your project. See Basic Printing and
incorrect for your Printing on Special Media for more information.
paper size.

The image is inverted, as if viewed in a mirror

Possible cause Solution
You used a Flip Turn off the Flip Horizontal or mirror setting in your application software
Horizontal option in or the printer software. See Customizing Print Quality and Special
your application Effects for information.
software or the printer
software.

Troubleshooting Page 141

The printer prints blank pages
Possible cause Solution
Your printer is not the Select your printer as the default Windows printer. See your Windows
Windows default documentation or Windows online help for instructions.
printer.
Paper settings in the Select the correct paper settings for your paper size. See Basic Printing
printer software are for more information.
incorrect for your
paper size.
The print head Clean the print head following the instructions in Cleaning the Print
nozzles are clogged. Head.

Troubleshooting Page 142

 Uninstalling Printer Software
If any of the suggested solutions in this chapter tell you to uninstall
and then reinstall your printer software, follow the steps in this
section.

Windows 95, Windows 98, and Windows NT 4.0 Instructions

1 Click Start, point to Settings, and then click Control Panel.
2 Double-click Add/Remove Programs.
3 To uninstall the printer software, select EPSON Printer
Software in the program list.
4 Click the Add/Remove button.
5 Select the EPSON Stylus COLOR 440 icon in the EPSON
Printer Utility Uninstall dialog box and click OK. Follow the
instructions on the screen to uninstall your software.
6 To uninstall Status Monitor 2, select EPSON Status Monitor 2
in the program list. Background monitoring must be turned
off before removing Status Monitor 2.
7 Click the Add/Remove button. Follow the instructions on the
screen to uninstall your software.
8 Restart your computer.
To reinstall your software, see the Start Here guide.

Troubleshooting Page 143

 Windows 3.1x Instructions
1 Double-click the Main program group icon, then double-click
the Control Panel icon.
2 Double-click Printers.
3 Select EPSON Stylus COLOR 440 in the Installed Printers list
and click the Remove button.
4 To reinstall your software, see the Printer Basics guide.

Troubleshooting Page 144

 Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day. The
following tables list the contact information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP If you have Internet FTP capability, use your Web browser (or other
Site software for FTP downloading) to log onto ftp.epson.com with the user
name anonymous and your e-mail address as the password.
EPSON Forum on Members of CompuServe can type GO EPSON at the menu prompt to
CompuServe® reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.

Troubleshooting Page 145

Automated telephone services
Service Access
EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call (800) 922-8911.
EPSON FaxAdvice™ Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.
EPSON Referral For the location of your nearest Authorized EPSON Reseller or
Service Customer Care Center, call (800) 922-8911.

To speak to a technical support representative, dial (310) 974-1966

(U.S.) or (905) 709-2567 (Canada), 6 AM to 8 PM, Pacific Time,
Monday through Friday and 7 AM to 4 PM, Saturday. Toll or long
distance charges may apply.

Note: Before you call, please have the following information ready:
If you need help using ◗ Product name (EPSON Stylus COLOR 440)
other manufacturers’
software with an ◗ Product serial number (located on the back of the printer)
EPSON product, see ◗ Computer configuration
the documentation for
that software for ◗ Description of the problem
technical support. You can purchase ink cartridges, paper, and manuals from
EPSON Accessories at (800) 873-7766 or visit our web site at
www.epsonsupplies.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.

Troubleshooting Page 146

 Specifications
Printing
Printing method EPSON’s exclusive drop-on-demand Micro Piezo™ ink jet
technology
Nozzle configuration
Black 64 nozzles
Color 21 nozzles × 3 (cyan, magenta, yellow)

Resolution Maximum 720 dpi × 720 dpi

Print direction Bidirectional with logic seeking
Control code ESC/P Raster™, EPSON Remote
Input buffer 10KB
Character Tables The character tables for PC437 (U.S., Standard Europe) and PC
850 (Multilingual) can be selected using the control panel buttons.
Hold down the R cleaning button and then press the P power
button to turn on the printer. Then release both buttons.

Page 147
Paper
Paper type Size Description Thickness Weight
Single sheets Letter (8.5 × 11 inches) Plain bond paper 0.003 to 0.004 17 to 24 lb
Legal (8.5 × 14 inches) and special ink jet inch (0.08 to (64 to
Half letter (statement; papers 0.11 mm) for 90 g/m2)
5.5 × 8.5 inches) distributed by plain bond for plain
Executive (7.5 × 10 inches) EPSON paper bond
A4 (210 × 297 mm) paper
A5 (148 × 210 mm)
B5 (182 × 257 mm)
Transparencies, Letter (8.5 × 11 inches) Transparencies, — —
Glossy film, A4 (210 × 297 mm) glossy paper, and
Glossy paper A6 (105 × 148 mm, glossy film glossy film
only) distributed by
EPSON
Self adhesive A4 (210 × 297 mm) Self adhesive — —
sheets sheets distributed
by EPSON
Envelopes No. 10 9.5 × 4.1 inches Plain bond paper 0.006 to 0.02 12 to 20 lb
(240 × 104 mm) or air mail paper inch (0.16 to (45 to
DL 8.7 × 4.3 inches 0.52 mm) 75 g/m2)
(220 × 110 mm)
C6 4.4 × 6.4 inches
(114 × 162 mm)
Card 5.2 × 8.7 inches
(132 × 220 mm)

Specifications Page 148

Paper type Size Description Thickness Weight
Ink jet cards A6 (105 × 148 mm) Ink jet cards — —
8 × 10 inches (203 × 254 mm) distributed by
EPSON
Photo paper Letter (8.5 × 11 inches) Photo paper — —
A4 (210 × 297 mm) distributed by
4 × 6 inches (102 × 152 mm) EPSON
Panoramic (210 × 594 mm)
Photo stickers A6 (105 × 148 mm), 16 frames Photo stickers — —
per page distributed by
EPSON
Iron-On Cool Letter (8.5 × 11 inches) Transfer paper — —
Peel transfer distributed by
paper EPSON

Note:
Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always
test samples of paper stock before purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams and other problems. If you
encounter problems, switch to a higher grade of paper.

Specifications Page 149

Do not load curled or folded paper.

Special papers distributed by EPSON are only usable under these conditions:
Temperature: 59 to 77 °F (15 to 25 °C)
Humidity: 40 to 60% RH

Store EPSON Photo Quality Glossy Film and self adhesive sheets under the following
conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 20 to 60% RH

Specifications Page 150

Printable area
A
A
B-L
B-R
B-L B-R
C
envelope
C
single sheets/index cards

A: The minimum top margin is 0.12 inch (3.0 mm).

When loading multiple sheets of EPSON Photo Quality Glossy Film, the
minimum top margin is 1.2 inches (30 mm).
B-L: The minimum left margin is 0.12 inch (3.0 mm).
B-R: The minimum right margin is as follows:
0.35 (9.0 mm) for letter and legal size sheets
0.12 inch (3.0 mm) for other size sheets
0.28 inch (7.0 mm) for DL envelopes.
1.10 inches (28.0 mm) for No. 10 envelopes.
0.12 inch (3.0 mm) for C6 envelopes.
C: The minimum bottom margin is 0.54 inch (14.0 mm).
Note:
Always load paper into the sheet feeder short edge first. However,
envelopes should be loaded long edge first, with the flap side down.

You can extend the minimum bottom margin to 0.12 inch (3.0 mm) by
selecting Maximum as the Printable Area Setting on the printer driver
Paper menu. However, print quality may decline in the expanded area.
Before printing large jobs, print a single sheet to confirm print quality.

Specifications Page 151

 .
A

B-L,
B-R

C
EPSON 4 × 6-inch Photo Paper
(dotted lines indicate perforations)

A: The maximum top margin is 0.67 inch (17.0 mm).

B-L,
B-R: The maximum left and right margin is 0.24 inch (6.1 mm).
C: The maximum bottom margin is 0.24 inch (6.1 mm).

Specifications Page 152

Ink Cartridge
Specification Black ink cartridge (S020187) Color ink cartridge (S020191)
Color(s) Black Cyan, Magenta, Yellow
Print capacity* 540 pages text (ISO/IEC 10561 300 pages (15% coverage)
letter pattern)
380 pages graphics (5% coverage)
Cartridge life 2 years from production date (if unopened) and within 6 months after opening
package, at 77 °F (25 °C)
Storage Installed: –4 to 104 °F (–20 to 40 °C)
temperature 1 month at 104 °F (40 °C)
Uninstalled: –22 to 104 °F (–30 to 40 °C)
1 month at 104 °F (40 °C)
Transit –22 to 140 °F (–30 to 60 °C)
temperature 1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing 3.2 °F (–16 °C) –0.4 °F (–18 °C)
temperature**
Dimensions 0.7 (W) × 2.1 (D) × 1.5 (H) inches 1.7 (W) × 2.1 (D) × 1.5 (H) inches
19.8 (W) × 52.7 (D) × 38.5 (H) mm 42.9 (W) × 52.7 (D) × 38.5 (H) mm
*Print capacity may vary, depending on how often you clean the print head.
** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).

Specifications Page 153

 Caution:
To ensure good results, use genuine EPSON cartridges and do not
refill them. Other products may cause damage to your printer not
covered by EPSON’s warranty.

Mechanical
Paper feed method Friction
Paper path Sheet feeder, top entry, front out
Sheet feeder 100 sheets at 17 lb (64 g/m2) paper
capacity
Dimensions
Storage Width: 16.9 inches (429 mm)
Depth: 9.1 inches (231 mm)
Height: 6.1 inches (157 mm)
Printing Width: 16.9 inches (429 mm)
Depth: 23.7 inches (602 mm)
Height: 11.6 inches (295 mm)
Weight 11.5 lb (5.2 kg) without the ink cartridges

Specifications Page 154

Electrical
Specification 120 V Model 220−240 V Model
Input voltage range 99 to 132 V 198 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.4 A (max. 0.5 A) 0.2 A (max. 0.3 A)
Power consumption Approx. 15 W (ISO/IEC 10561 Letter Pattern)
Approx. 5 W in standby mode
ENERGY STAR compliant
This product is also designed for IT power system phase-to-phase
voltage 220–240 V.

Note:
Check the label on the back of your printer for the printer’s voltage.

Specifications Page 155

Environmental
Temperature
Operation 50 to 95 °F (10 to 35 °C)
Storage –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit* –4 to 140 °F (–20 to 60 °C)
120 hours at 140 °F (60 °C)
*Stored in shipping container
Humidity
Operation 20 to 80% RH, without condensation
Storage* 5 to 85% RH, without condensation
*Stored in shipping container

Safety Approvals
Safety standards UL 1950, CSA C22.2 No. 950 with D3
EMC FCC part 15 subpart B class B, CSA C108.8 class B

Specifications Page 156

Parallel Interface
Your printer is equipped with an 8-bit parallel interface, with the
following characteristics:
Forward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode
Synchronization: STROBE pulse
Handshake timing: BUSY and ACKNLG signals
Signal level: TTL compatible
Connector: 57-30360 Amphenol connector or equivalent
Reverse channel Transmission mode: IEEE-1284 Nibble mode
Adaptable connector: 57-30360 Amphenol connector or equivalent
Synchronization: Refer to the IEEE-1284 specification
Handshaking: Refer to the IEEE-1284 specification
Signal level: IEEE-1284 Level 1 device, TTL compatible
Data transmission timing: Refer to the IEEE-1284 specification

Specifications Page 157

 Glossary
banding The horizontal lines that sometimes appear in a printed image. See
also MicroWeave.

bidirectional Printing in both directions, from left to right and from right to left.

buffer The portion of the printer’s memory used to store data before
printing it.

CMYK Cyan (blue-green), magenta, yellow, and black. These colored inks
are used to create printed colors.

default A value or setting that takes effect when the equipment is turned
on, reset, or initialized.

Despooler An EPSON software program for Windows 3.1x that displays the
status of your print jobs and allows you to manage them.

dithering A halftoning method in which dots are arranged in an orderly

pattern. Dithering works best for printing images with solid colors,
such as charts and graphs. See also halftoning.

dpi Dots per inch. The dpi measures the resolution. See also
resolution.

Page 158
 driver A software program that sends instructions to a computer device to
tell it what to do. For example, your printer driver accepts print data
from your image processing application and sends instructions to
the printer on how to print this data.

Error Diffusion This halftoning setting smooths out edges by randomly placing dots
of varying colors. This has the opposite effect of the Finest Detail
setting.

Finest Detail This setting automatically makes your printed images sharper and
clearer. This has the opposite effect of the Error Diffusion setting.
Be aware that this may increase the time required for printing.

font A style of type designated by a name.

gamut The range of colors that a device (such as a printer or monitor) can
accurately reproduce.

grayscale A scale of shades of gray from black to white. Grayscale is used to

represent colors when printing with black ink only.

halftoning A method of using dot patterns to represent an image. Halftoning

makes it possible to produce varying shades of gray using only
black dots, or a nearly infinite array of colors using only a few colors
of dots.

host system The computer connected directly to the printer in a network.

Glossary Page 159

 initialization Process that returns the printer to its defaults (fixed set of
conditions). This happens every time you turn on or reset the
printer.

ink jet A method of printing in which images, lines, letters, or symbols are
formed by precisely spraying ink onto paper.

interface The connection between the computer and a peripheral such as a

printer. Your printer has a parallel interface, which transmits data
one byte, or eight bits, at a time.

media Materials upon which data is printed, such as envelopes, plain

paper, special paper, and transparencies.

Micro Piezo Ink jet technology that uses an electronic pulse to precisely force
the ink through the print head. This results in smaller, cleaner dots,
sharp lines, and crisp text.

MicroWeave Printing technology that produces images in fine increments to

reduce the possibility of banding. See also banding.

parallel interface See interface.

print queue Print jobs that are sent to the printer while it is busy are stored in a
waiting line, or print queue, until they can be printed.

print server The computer connected to the printer. It receives the jobs and then
distributes them to the assigned printer. It also holds extra print jobs
while the printer is busy. See also print queue.

Glossary Page 160

 printable area The area of a page on which the printer can print. It is smaller than
the physical size of the page due to margins.

printer driver See driver.

Progress Meter An EPSON software program that shows the progress of the
current print job. It appears each time you send a print job, unless
you turn it off.

RAM Random Access Memory. The area of your computer’s memory

that runs programs and stores data.

reset To return a printer to its defaults either by sending a command or

an INIT signal, or by turning the printer off and then back on.

resolution The number of dots per inch used to represent an image.

ROM Read Only Memory. Memory area in your printer or computer that
cannot be modified. ROM retains its contents when you turn off the
printer or computer.

saturation The depth or vibrancy of a color; the amount of gray.

spool The process by which the printer driver converts the print data into
codes that your printer understands. This data is then sent to the
printer directly or to the print server.

Glossary Page 161

 Spool Manager An EPSON software program for Windows 3.1x that displays a list
of EPSON Stylus printer queues and allows you to manage the
queues and print jobs.

Status Monitor 2 An EPSON software program for Windows 95, 98, and NT 4.0 that
displays the printer’s status, such as paper out or the amount of ink
remaining before printing.

Glossary Page 162

 Index
Blank pages, 142
A Accessories, 63, 107 Blurry printouts, 127
Advanced mode, selecting, 29 to 31 Brightness setting, 40
Advanced settings
color, 36 to 41
enlarging documents, 48 to 51
layout, 47 to 57
C Cancelling print jobs, 84, 93, 96
Characters, garbled, 129 to 130
orientation, 41 to 47 Cleaning
paper size, 41 to 47 print head, 103 to 106
predefined, 29 to 31 printer, 115
print quality, 32 to 35 Cleaning sheets, 64, 103
reducing documents, 48 to 51 Collate setting, 43
saving custom, 58 to 60 Color
special effects, 32 to 35 Adjustment modes, 40
watermarks, 54 to 57 correction, 38 to 41
Aligning print head, 114, 125 customizing, 36 to 41
Automatic mode, 19 problems, 126 to 128
CompuServe, 145
Contrast setting, 40
B Background printing Control code, 147
Windows 3.1, 94 to 97 Control panel, 105, 119 to 121,
Windows 95, 98 and NT, 85 to 93 131 to 134
Banding, 125
Basic printing, 17 to 27
Bitmap files, 56

Page 163
 Custom settings
color, 36 to 41 E Economy setting, 30, 124
deleting, 60 Electrical specifications, 155
layout, 47 to 57 ENERGY STAR, 12
list, 30 Envelopes
orientation, 41 to 47 printing on, 67
paper size, 41 to 47 specifications, 148 to 151
print quality, 32 to 35 Environmental specifications, 156
redefining, 59 EPSON
saving, 58 to 60 accessories, 107
special effects, 32 to 35 Customer Care Centers, 145
Cyan setting, 41 electronic support services, 145
help, 145 to 146
media, 62
D Default printer options, setting, World Wide Web site, 145
Error Diffusion setting, 34
21 to 24
Deleting print jobs ESC/P Raster control code, 147
Windows 3.1, 96
Windows 95, 98 and NT, 84, 93
Despooler, 26 to 27, 94 F Finest Detail setting, 35
Diagnosing problems, 118 to 123 Fit to Page setting, 51
Diffusion, error, 34 Flip Horizontal setting, 35, 141
Digital camera images, 30, 36 to 38 FTP, 145
Dithering, 34
DMA transfer, 83
G Garbled characters, 129 to 130
Glossy media, see Photo Quality
glossy media

Index Page 164

H Halftoning setting, 34 J Jammed paper, 119, 140
Head Cleaning utility, 103 to 104 Job Status window, 92 to 93
Help
EPSON, 145 to 146
software, 19, 118 L Landscape setting, 44
High Speed setting, 35, 124 Layout
Horizontal banding, 125 multiple pages, 52 to 53
options, setting, 47 to 57
tab, 50
I ICM (Image Color Matching) setting, Lights, 119 to 121, 131 to 134
31
Ink
checking, 92 M Magenta setting, 41
ordering cartridge, 107 Maintaining printer, 102 to 115
outdated cartridge, 113, 124 Managing print jobs
replacing cartridge, 107 to 113, Windows 3.1, 94 to 97
124 Windows 95, 98 and NT, 80 to 93
setting, 20, 30 Manuals, using, 11
Ink cartridge Margins
specifications, 153 incorrect, 141
Ink Jet with multiple sheets, 70
cards,see Photo Quality Ink Jet Maximum printable area setting, 72
Cards Mechanical specifications, 154
paper specifications, 148 to 151 Media Type setting, 20, 62 to 63
transparencies, see MicroWeave settings, 35
Transparencies Mirror images, 141
Interface specifications, 157 Monitoring preferences, 86 to 87
Iron-On Cool Peel Transfer Paper More Settings dialog box, 32 to 35
loading, 78 Moving printer, 116
specifications, 149 to 151 Multiple print layouts, 52 to 53

Index Page 165

 Photo Paper
N Network printing, 97 to 99 ordering, 63
Nozzle Check printing on, 72 to 75
pattern, 106, 123 specifications, 149 to 150
utility, 104 to 106 Photo Quality glossy media
ordering, 63
O Ordering, accessories, 107 printing on film, 70
printing on paper, 70
Orientation, choosing page, 41 to 47
specifications, 148 to 151
Photo Quality Ink Jet Cards
P Page frames, 52 to 53 ordering, 63
printing on, 69
Panoramic paper, printing on, 73
Paper specifications, 149 to 151
handling problems, 138 to 140 Photo Quality Self Adhesive Sheets
jams, 119, 140 loading, 76
loading guidelines, 62 to 78 specifications, 148 to 151
menu, 20 Photo settings, 30, 36 to 38
ordering, 62 to 63 Photo Stickers
orientation, choosing, 41 to 47 loading, 77
part numbers, 62 to 63 ordering, 63
size, choosing, 41 to 47 specifications, 149 to 151
specifications, 148 to 152 PhotoEnhance3 setting, 30
thickness lever, 65, 68 Portrait setting, 44
types, 20 Print capacity, 153
Paper Size options, 43 Print head
Paper tab, 42 aligning, 114, 125
Parts, printer, 16 cleaning, 103 to 106
Pausing print jobs, 93 Print jobs, managing
Windows 3.1, 94 to 97
Windows 95, 98 and NT, 80 to 93
Print layouts, multiple, 52 to 53

Index Page 166

 Print quality Problems
customizing, 32 to 35 color, 126 to 128
problems, 124 to 128 diagnosing, 118 to 123
Printable area paper handling, 138 to 140
setting, 45, 75, 141 print quality, 124 to 128
specifications, 151 printer software, 134 to 137
Printer printing, 130 to 134
checking operation, 122 to 123 slow printing, 137 to 138
cleaning, 115 solving, 117 to 142
identifying parts, 16 Status Monitor 2, 135
moving, 116 unexpected printout results,
Printer Information tab, 92 141 to 142
Printer software Progress Meter, 25, 81 to 83
accessing, 18, 22 to 24
problems, 134 to 137
uninstalling, 143 to 144 Q Quality/Speed setting, 20
Printer status
checking, 25 to 27, 80 to 92
window, 89 to 92
R ReadMe files, 118
Reduce/Enlarge setting, 43, 48 to 51
Printing
Replacing ink cartridges, 107 to 113
advanced, 28 to 60
Resolution, see Print quality
basic, 17 to 27
Rotate by 180° setting, 44
specifications, 147

Index Page 167

 Support, 145 to 146
S Safety System requirements, 10
approvals, 156
instructions, 13 to 15
Saturation setting, 40
ScanDisk, 136
T Testing printer, 122 to 123
Text/Graph setting, 30
Scanned images, 30, 36 to 38 Thickness lever, setting, 65, 68
Self test, 122 to 123 Transfer paper
Service, 145 to 146 loading, 78
Slow printing, 137 to 138 specifications, 149 to 151
Smears, 127 Transparencies
Special effects, 32 to 35 printing on, 76
Specifications specifications, 148 to 151
electrical, 155 Transporting printer, 116
environmental, 156 Troubleshooting, 117 to 142
ink cartridge, 153
interface, 157
mechanical, 154 U Uninstalling printer software
paper, 148 to 152 Windows 3.1, 144
printing, 147 Windows 95, 98 and NT, 143
safety approvals, 156 User Defined paper size, 45 to 47
Speed & Progress options, 82 to 83 Utilities
Spool directory, 96 Head Cleaning, 103 to 104
Spool Manager Nozzle Check, 104 to 106
problems, 129, 132, 136 Print Head Alignment, 114
Windows 3.1, 95 to 97 Status Monitor 2, 85 to 93, 135
Windows 95, 98 and NT, 83 to 84
sRGB (standard Red Green Blue)
setting, 31 W Watermarks, 54 to 57
Status Alert dialog box, 87
Status Monitor 2, 85 to 93
problems, 135 Y Year 2000, 13
Yellow setting, 41

Index Page 168