A TEN STEP

GUIDE TO
RUNNING
A DESIGN
WORKSHOP

Advice for design and technology

teachers in primary schools
INTRODUCTION

This ‘How to’ guide takes you through 10 easy steps to Most relevant teaching units
running a design workshop and includes advice on what 3A Packaging: Students
materials you will need, how to push the students to think could identify problems with
bigger and better and how you can tailor workshops to fit the packaging they see during a
time you have to spare. lunch break on a trip out of
school. They could talk to older
people to see whether they find
A design workshop will help you take your pupils out of the it easy to open certain sorts
classroom and into more complex contexts on an assignment of packaging and how they
know whether they can recycle
that’s focused on identifying opportunities for design packaging.
improvement, understanding user needs and working in teams
to create products and systems that solve real problems and 6A Shelters: Teachers could
improve the quality of life. brief students to identify
street furniture or playground
equipment that is messy or
It will help you as a teacher make links between your design damaged and identify why this
classes and other subjects and areas of the curriculum, furniture is damaged? Is there
especially ICT for research and idea development, and other a problem with the materials?
Are people who aren’t meant
subjects like science, maths, geography or history that take to using it? Is there another
pupils out of the classroom. It will also help you make cross problem? How could they
curricula links with citizenship and sustainability teaching. design something that would
solve these problems?

The workshop format will get students researching problems

in their local community and the wider world then let them
take these findings back to the classroom where you can help
direct the students to use their practical and intellectual skills
with their newly acquired understanding of:

— AESTHETIC
— TECHNICAL
— CULTURAL
— HEALTH
— SOCIAL
— EMOTIONAL
— BEHAVIOURAL
— ECONOMIC
— INDUSTRIAL
— ENVIRONMENTAL

issues that they have directly experienced.

It will help you develop their design skills including: generating,

developing, modeling and communicating ideas to each other
and people with design needs.

It should be noted that these 10 easy steps are suggestions

and that, if used, they should be adapted to fit a particular
class or group of children as appropriate.

Page 2
ESTABLISHING THE CONTEXT
The first stage of the workshop is to look for problems What is a problem?
During a design challenge
anywhere outside (or inside) school. Before you and the workshop held at the V&A’s
students go out of the classroom you can set the scene and Sackler Centre for arts and
explain that during the design workshop the students will be education in London during
using design skills like user research, brainstorming and voting Shine 09 Design, pupils aged
8–19 identified problems
to solve real life problems. they’d encountered on their
journey to the workshop. These
Your students will need to pay attention to things that they see problems included: slow trolley
service on the train, running
aren’t working while they are out of school. Once they identify late because of a bad hair day,
a problem, like a waitress finding it difficult to serve people in a nowhere to put suitcases on
crowded cafe or an older person taking too long to cross the the bus and forgetting when to
road, you want them to talk to the people who are affected to get off the tube.
find out what they feel. They could also draw a sketch or take
a photograph of the person they have spoken to and of the
problem they have identified.

At this stage it is important to work fast and spot lots of different

problems, because each is a potential design opportunity that
the students can discuss and design to solve when they are
back in the classroom.

Page 3
1. TAKE YOUR CLASS ON A TRIP OUT OF
SCHOOL TO IDENTIFY OPPORTUNITIES
FOR DESIGN IMPROVEMENTS.

Perhaps you could work with another subject teacher who

is already taking the class on a field trip. You could use this
opportunity to get your pupils to take photographs or sketch
pictures of problems they encounter on their journey there.

ICT opportunity: Pupils could use cameras and Dictaphones to capture

the problems they see and learn how to upload and save the files to a
school computer.

2. IF YOU CAN’T GET THE CLASS OUT

OF SCHOOL, GET YOUR PUPILS TO
LOOK FOR PROBLEMS ELSEWHERE.

Ask students to browse through copies of the local newspaper

and discuss stories about things they think are problems. Or
you could ask them to talk about their journey into school that
morning and identify problems they experienced along the way.

Explain that this workshop is all about designing something

which meets real user needs. So the students have to think
of themselves as designers but also as clients in the sense
that they are using a product, or a service or a space and
experiencing problems with it. They have to think about how
their age, physical ability and the amount of money they have
may have affected how and why they feel there is a problem.

Reading and writing objective: ask the pupils to skim read the text of a
newspaper or internet article and retrieve the relevant information.

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3. THINK ABOUT WHAT IT’S LIKE
TO BE SOMEONE ELSE.

Remind your students that this workshop is all about using

design to solve a problem that real people experience. A focus
on user needs is crucial for any good design project.

To help your students understand the point of view of the

people who are experiencing a problem, the best way is to
get them to talk to these people and find out what affects their
point of view.

Students often find it easier to talk to people if they are in

groups or have a dictaphone with them to show what they’re
doing is legitimate, so make sure they feel like they have all the
equipment they need.

If the students can’t get out of the school to see problems

happening for themselves, they can still think about what informs
their own perspective after they have identified problems from
newspapers or from remembering their journey to school.

Perhaps they could create a simple user persona picture with

Pupils get into character
some notes alongside to show the age, gender, likes and as they think what it’s like
dislikes of the sort of person they are going to be designing for. to be somebody else at
a design workshop during
Shine 09 Design
A user persona can be as simple as making up a character
with a name, drawing their picture then talking through what
sort of characteristics this person has. All these characteristics
will be informed by the discussion the class has about this
person’s perspective.

Use word-processing software to plan a questionnaire and use a search engine

to research information about the problems they identify.

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ASKING THE RIGHT QUESTIONS
_____________________________________________________

You could dedicate a class before the field trip to explaining why
it’s helpful when you’re designing to understand other people’s
point of view. The class could work together to design a short
questionnaire that will help them capture information they think
will be helpful when they get to designing.

Some things they may want to think about are:

— What age and gender are they people they speak to?
— What most affects how they act: money, physical ability
or perhaps fashion trends?
— How important do they think it is that you try to design a
solution to the problem you’ve been talking to them about?
_____________________________________________________

CREATING A USER PERSONA

_____________________________________________________

The class may decide their user persona is a girl, aged 13 called
Tracey. Tracey likes clothes more than music so she doesn’t
think her iPod is as cool as her best friend does. She prefers
music to clothes. The problem Tracey has when she loses her A model helps
iPod is she can’t really argue with her parents to buy her a new participants bring
their user persona to
one because they know she doesn’t use it that much anyway. life during a design
workshop at Shine 09
But it’s so un-cool not to have an iPod. What she really needs is
some other way to use her iPod other than listening to music.
_____________________________________________________

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4. GET THE STUDENTS TO SHARE
THE PROBLEMS THEY IDENTIFIED
WITH THE REST OF THE CLASS.

Divide the students into small groups. Get every group of students
to write down on individual sticky notes the three most memorable
problems they came across on their trip out of school.

Now get the class to nominate one person to be a problem

sorter. The problem sorter will help order all the sticky notes on
a big problem board.

ORDERING PROBLEMS
_____________________________________________________

You may want to use a set of axis to organise problems

according to: the number of people they affect, the cost of
things not working properly, the anticipated cost of solving the
problem or how important the class feels the problem is.

Discuss with the class where the problem sorter should position
the problem on the axis you’ve chosen. Is it a problem that
affects lots of people? Group it with other problems which
affect similar numbers of people. Does the problem feel really
important to the class? If so, put it up high on the board to
show it’s of high importance to the class. Pupils and teachers
discuss the problems
they saw on the way to

high
a design workshop at
the V&A

IMPACT

low
COST
_____________________________________________________

Speaking and listening objectives: group discussion and interaction. You may
be able to make this stage happen more quickly if you act as the problem sorter.
Or you could dedicate more time to this problem capturing by asking students to
use a computer spreadsheet to record the problems alongside comments and
details captured with their questionnaires.

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5. GET THE CLASS TO VOTE FOR
WHICH PROBLEM THEY WANT TO
USE DESIGN TO ADDRESS.
Now your elected problem sorter has helped you arrange the SHINE 09 DESIGN
The problems that won
sticky notes describing all the problems the class identified, student votes at the V&A
the whole class needs to choose one that they think they can Shine 09 Design challenge
design a great solution to. workshop weren’t always the
most serious. One group of
students voted to solve bad
hair days even though they had
Encourage whole-class debate by counting votes cast by raising hands after you discussed finding it difficult
call each problem. You could ask one student to keep a tally of the number of to get through train station
votes cast for each idea. Remind the students that they don’t need to choose the barriers with heavy luggage
most serious problem. and had seen homeless people
moved on by police from the
shelter offered on a station
platform.

6. BRAINSTORM INITIAL IDEAS FOR

WAYS TO SOLVE THIS PROBLEM.
Give the students five minutes to work out, in their groups,
one thing they could design which would help solve the
problem they’ve all voted for. Get them to write down notes
about this on a big bit of paper, or start to sketch out their
ideas. Be strict with time.

After five minutes ask the groups to think about another

solution which uses a different design technique to address
the problem. So for example, if their first thought was to
design a poster to make people aware that crossing the road
could be dangerous could they now think about a product that
would do the same thing? Or if they thought a product could
make recycling easier on public transport, could they think of
an incentive scheme as well?

Consider getting the students to scan their brainstorming ideas into a computer
which can be hooked up to a projector so that the rest of the class can easily
see each group’s ideas.

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7. VOTE AGAIN.
Get the students to vote for which sort of design solution they SHINE 09 DESIGN
At the Shine 09 design challenge
are going to pursue. This time they could put stickers against workshop secondary school
the idea they like best. students came up with budget
busting ideas for portable
The vote should reflect the research the students did while out storage lockers on trains that
were also tickets because they
of school. Their final design has got to meet the needs of the realised many people who used
people they interviewed or of their user personas. Design here trains to travel long distances
is not about what’s cool or looks great. It’s about creating a with luggage found it difficult
to carry their luggage and feed
solution that really meets user needs. a paper ticket through the
machines which let them onto
To help them decide on the best solution, the whole class the platform.
will need to listen again to the recordings made when they
A group of primary school
were out identifying problems. If the class wasn’t able to students came up with a
use Dictaphones to record the answers of the people they cost-effective solution to the
interviewed ask each team of students who spotted the problem of not being able to
problem to give a quick one minute run down of the answers tell what sort of sandwich they
could choose from a selection
they got to their questions. The things people said should at lunchtime. Their target user
affect the class’s decision about which design idea is the most was someone like themselves
appropriate solution. who couldn’t afford to pay
more for the sandwich to be
made for them individually and
For instance, the students may really enjoy using modern delivered by a waitress. So they
technologies, but the problem they are addressing mostly came up with a labelling device
affects people aged 60 and older. Is the best solution to the that used helium powered
balloons in the shape of
problem actually the website they’ve just come up with, or animals or vegetables to show
would a series of low tech devices like postcards or posters what each sandwich contained.
be less frustrating for older people to use? This had the added bonus of
keeping sandwiches floating in
the air so the cafe didn’t need
Before they vote the students have come up with a huge extra display space to keep a
number of potential ways forward. They need to use this wider variety of sandwiches
vote to think about which ideas are achievable and take into made up.
account the resources available. Perhaps the teacher may set
a limit to how much to end product or service could cost to
deliver as a way to help the students refine their ideas.

This section of the workshop will test how well the class has listened to the
people they talked to and whether they have really heard the important parts
of their answers.

Students use stickers

to vote for the most
appropriate design
solution during Shine
09 Design.
Page 9
8. REFINE THE IDEA BY
CREATING MODELS.
In this workshop there aren’t any specific making skills, like SHINE 09 DESIGN
During a design workshop at
making hinges or improving the strength of a structure, to be the V&A a group of students
learned. Instead the 2D or 3D models the students create will created a model of overhead
be a useful way to try out and visualise their ideas and the lockers for trains and used
models will act as a prompt to help the students reflect on and balloons to represent people
using the lockers.
discuss how their design meets user needs.
And cardboard was used in
another team to create a 3D
model of a device that would
Students should be able to use a wide range of modelling materials to cut, draw, help people find their way when
stick and build a model that visualises their idea. At this stage the model doesn’t travelling on the tube.
need to work perfectly. It’s an important way for each group of pupils to explore
how well their idea will meet user needs and why it’s better than another solution.

9. DISPLAY THE MODELS AND ASK

PUPILS FROM OTHER CLASSES
FOR THEIR FEEDBACK.

Take photographs of the class at work, or provide the students

with cameras so they can take photos of themselves at work,
during all stages of the design workshop so that these can be
displayed alongside the final models they have created.

You may want to arrange these pictures of the students

working at different stages of the design workshop on a
diagram which explains the process they went through to get
to their brilliant end result. See the following page.

Once the models are on display alongside photographs

showing how the students came up with the ideas for these
models, the class has the opportunity to critique their final
ideas. With pictures reminding them of the people they are
designing for, and evidence of how they arrived at their final
product or system idea in front of them, the students may
realise there are further opportunities for design improvements.

Focus on getting the students to take pictures of themselves at work at different

stages of the project. You can organise these photographs on the process map.

Page 10
DOUBLE DIAMOND
_____________________________________________________

You could use this double diamond process diagram

because it depicts how during stages 1-3 the class was
getting lots of great ideas and opening up the scope of their
design project. Then during stages 4-5 they started refining
their ideas to decide on what problem to tackle. Once they’d
done this, stages 6 and 7 got them coming up with many
ways to address the problem, before they created models
and did some user testing which helped them focus towards
their final solution in stages 8-10.
_____________________________________________________

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10. ITERATE AND IMPROVE.
Having had the opportunity to step back and appraise their
final designs the students now need an opportunity to make
improvements. As they make final improvements ask each
group to write down their thought process and communicate
this to the rest of the class in a two minute presentation that
will help them all give feedback to each other and perhaps
begin to decide which final product is the most user focused
and the best response to the workshop challenge.

At the end of the workshop it may be a good idea to present a range of prizes
to groups of students who worked particularly well, or who came up with the
best user-focused design. You could also offer prizes to the best product design
response or the best graphic design response depending on the scope of the
projects you have helped them undertake.

RESOURCES
_____________________________________________________

— Access to computers for internet search engines, A student presents her

photo uploading, spreadsheets, word processing team’s ideas and asks
for feedback during a
and CAD modelling. design challenge work-
shop at the V&A during
Shine 09 Design
— Brainstorming equipment including: Copies of local
newspapers, colourful sticky note pads, big pens,
large sheets of paper, cameras and Dictaphones.

— Voting equipment including hands raised in the

air and stickers

— Modelling equipment including: paper, card, glue, masking

tape, tin foil, balloons, stickers, pens, newspapers, scissors,
staplers, rulers, pencils, Lego. Make sure you provide lots
of different materials to enable the students to create their
models. They will be able to see the creative potential in even
frivolous seeming objects.
_____________________________________________________

&