Dascom T2340 Reference Manual
Dascom T2340 Reference Manual
T2240/9
T2240/24
T2340/9
Reference manual Matrix printer T2340/24
Contents
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Table of contents Introduction
1 Operation
The control panel 1-1
The LC display 1-2
Messages in the LC display 1-3
LC display language 1-4
Selecting the LC display language 1-4
Unlock the Menu mode 1-4
Terminating Menu mode 1-6
Key functions when turning on the printer 1-7
Programming via the control panel 1-7
Calling up the menu 1-8
Calling up a locked menu 1-8
Menu configurations 1-8
Menu handling 1 - 10
Save settings 1 - 11
Example of the menu structure 1 - 12
Menu description table 1 - 13
Menu settings (example) 1 - 21
Bidirectional print adjustment (L/R Adj) 1 - 22
2 Emulations
General 2-1
Escape sequences 2-1
What are escape sequences? 2-1
MTPL sequences 2-1
What are control codes? 2-1
The $$ procedure 2-2
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Table of contents
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Table of contents
A Character sets
Character sets A-1
MTPL standard character set A-2
MTPL international substitution characters – normal font A-3
OCRA Character Set A-4
OCRB Character Set A-5
Available character sets and fonts A-6
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Table of contents
B Interfaces
Parallel interface B-2
Jumper settings B-3
Serial interface RS232C/V.24 B-4
Connector assignment B-4
Interface cable RS232C B-5
Protocol description B-6
Jumper settings B-7
Serial interface RS422/V.11C B-9
Connector assignment B-9
Protocol description B-9
Jumper settings B - 10
C Specification
Printer specifications C-1
Interface specifications C-3
Paper specifications C-4
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Introduction
Introduction
About Part II of the The reference manual contains a detailed description of the printer, its char-
operator’s manual acteristic features and additional information.
The reference manual is divided into three chapters with their titles printed
in the top margin of the page. The current chapter is marked by a black bar.
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Introduction
● Texts marked with this dot describe operations which must be performed in
the given order.
■ This mark indicates a list.
STOP
Text sequences marked by this symbol must be noted and observed under
all circumstances since any misuse could injure the operator or damage
the equipment.
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1
Operation 1
The control panel The control panel is located on the front left side of your printer and
consists of a two-line LC display and six keys.
LC display
Online
Online key
Setup
4
1 2 3 4
Setup key
The functions of the keys depend on the printer’s current mode (status).
There are four basic modes.
The Online mode is the printer’s normal operating status. Data from your
computer can be received and printed.
In the Offline mode the link between printer and computer is interrupted,
i.e. no data can be received and printed.
In the Setup mode you can either select the printer menu or carry out the
so-called quick-switch function. The quick-switch option was included so
that you can change the most important parameters (character density,
font, paper path) directly without having to enter them via the menu. The
parameters character density, paper path and font can also be selected in
the printer menu.
In the Menu mode printer settings (line spacing, size of the interface buffer
etc.) can be altered and saved permanently.
1-1
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The control panel
The LC display The LC display tells you all the important printer settings and informs you
which functions are currently assigned to which keys.
In Normal mode the upper line tells you the printer’s status (Online or
Offline mode – in the example below the printer is in the Online mode), and
the selected paperpath (below: Trac.1 = push tractor mode).
The second line informs you which functions are currently assigned to
which keys. The word or symbol directly above a key tells you the current
function of the key. In our example the right key is assigned with the Tear
function. If you were to press this key the loaded fanfold paper would be
advanced to the tear position.
Example:
Online
Online Trac.1
Key Tear
functions
Setup
1 2 3 4
1-2
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The control panel
Messages in the If the printer detects an internal fault or user error or if it expects you to do
LC display something, a message will appear in the LC display. Below you will find a 1
list of messages with brief descriptions of each message. The messages
are described in more detail in the section Troubleshooting in chapter 3
Troubleshooting, care and maintenance.
Message Meaning
Eject error The printer cannot eject paper/advance it to park position.
Hardware Alarm Internal hardware error/print head blocked.
Head hot The printer reports that the print head is hot and that print
speed will be reduced.
Initializing This message appears during the printer’s initializing
phase.
4
Load error The printer cannot draw in the loaded paper.
Loading default Indicates that the printer is being initialised and is
carrying out the internal self-test immediately after
turning on the printer.
Load paper from The printer has detected paper end during operation or
Single the printer was switched on with no paper loaded.
Tractor1
Tractor2 The user is requested to insert paper into the paper input
ASFauto selected.
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LC display language
LC display language In this manual, all the LC displays are shown in the English language. How-
ever, your printer offers the possibility of indicating the LC display text in
German, French, Italian or Spanish.
Selecting the LC This example shows the change from the English language to the German
display language language. The same procedure applies for the other languages.
Online
Online Trac.1
Load
Setup
With the printer powered up, unlock the printer’s Menu mode by pressing
the key Setup.
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LC display language
Online
Print Menu 1
Back Next
Setup
Press the key Next several times until the display indicates Language.
Online
MenLock Language
Back Next 4
Setup
Select the Language key. The display now changes to Parameter mode
and indicates “English” in the top line.
The lower line displays Set and Exit. The two arrows < and > represent
the symbols for parameter selection (“<” indicates descending and “>”
ascending).
Online
English *
Set < > Exit
Setup
Press the key < or > until the desired language is displayed, in our
example German.
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LC display language
Online
German *
Set < > Exit
Setup
Save your selection by pressing the key Set. An acoustic signal verifies
this action.
You can exit Parameter mode without saving a setting by pressing the key
Exit (the old setting is retained).
After saving your setting (Set), the display in our example indicates the fol-
lowing text:
Online
Ges.Men Sprache
Rück Vor
Setup
Terminating Menu Press either the key Setup to change into Offline mode or the key Online
mode to change to Online mode.
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Key functions when turning on the printer
If you keep the Online key depressed while turning on the printer, you
enter the printer’s Self-Test mode. The Self-Test mode is described in
chapter 3 of this manual.
If you keep the Setup key depressed while turning on the printer, you
regain access to the printer menu if you had locked it before with the help
of the MenLock function. The MenLock function is described in the Menu
description table at the end of this chapter.
If the four function and select keys are depressed simultaneously while
turning on the power, all printer settings are reset to the default values
4
(except the settings for basical TOF and L/R).
If function keys 1 and 2 and the Online key are depressed simultaneously
while turning on the printer, basic TOF and L/R can be adjusted. See the
description in chapter 3 of this manual.
Programming via the Apart from being able to control your printer via the applications software
you use, you can also program the printer directly. There are two pro-
control panel gramming options you can use:
Programming via the interface gives you far greater freedom for
designing your printed pages, however, it is also a more sophisticated
method and requires some experience with programming languages.
All programming via the interface is lost after you turn off the printer,
whereas the programming carried out using the control panel, is saved and
stored even after you turn off the printer.
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Programming via the control panel
Calling up the menu You can access the menu in the following way:
Switch on the printer. Press the Setup key. The printer switches to Setup
mode. (The Setup mode can be selected both in the Online and Offline
mode).
Online
Adjust Paperway
Menu Char
Setup
Calling up a locked As mentioned earlier in the manual you are provided with the option of lock-
menu ing the menu, for example to prevent others from accessing it. You can do
this using the MenLock parameter from within the menu itself.
(The MenLock parameter is described in detail in the menu description
table). You can access a locked menu by switching on the printer while
simultaneously pressing the Setup key.
Menu configurations Every printer is shipped with factory default settings. Basic settings such as
emulation, character size, form length etc., which many applications make
use of, are set. At the end of this chapter you will find a menu printout
which shows you the printer’s default settings.
Your printer allows you to set and use four independent menu configura-
tions. If one of your applications for example requires an IBM printer while
another program works better with an EPSON printer, you can set an IBM
emulation configuration with the desired settings, and set the second con-
figuration as an EPSON emulation.
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Programming via the control panel
The active menu is always the one you used last. When you switch on the
printer for the very first time, menu no. 1 is loaded. Menu no. 1 only
remains active until you load another menu. Even after you turn off the
1
printer the menu that was active last remains the active menu and when
you switch the printer on again this menu is loaded automatically.
Example:
To change from menu no. 1 to menu no. 3:
Online
Offline Trac.1
Park < > LF/FF
Setup
4
Select Setup mode (press Setup key).
Online
Adjust Paperway
Menu Char
Setup
Online
Print Menu
Back Next
Setup
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Programming via the control panel
Online
Load Menu=1 *
Set < > Exit
Setup
Now press the key < or > repeatedly until “Load Menu=3” appears. Then
select menu no. 3 as the current setting using the Set key. After you have
completed this change the printer initialises itself and a corresponding
message is displayed in the LC display.
If you do not wish to change one of the two parameters you can either
press the Next key (to access the two following parameter groups in the
menu), or you can press the Back key (to access the two previous
parameter groups in the menu). If you want to change a setting, (e.g. the
line density), then press the LPI key (LPI = lines per inch) to access the
actual parameter level. The currently valid setting is marked by a “ ” (in
*
the example below the current setting is 6 lpi). With the “<” and “>” keys
you can view the other parameters available for this setting.
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Programming via the control panel
Save settings Once the desired parameter is displayed on the LC display, you can save it
by pressing the Set key. The parameter is then set and the printer automat- 1
ically displays the parameter groups again. With the Exit key you can
leave the sublevel without saving your changes (see also Terminating
Menu mode, page 1-6).
Example:
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Example of the menu structure
Next
➡
Prn Ipct
Print Menu
Barcode Barmode
F-Eject Formlen
Font CPI
Width
**
LPI Skip
Single
Bidir I/O
Trac.2 Trac.1
***
Buffer Serial*
ASFauto
Interf. Baud* Format* ***
1 - 12
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Menu description table
1-13
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Menu description table
1-14
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Menu description table
1-15
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Menu description table
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Menu description table
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Menu description table
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Menu description table
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Menu description table
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Menu settings (example)
Menu settings
(example)
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Bidirectional print adjustment (L/R Adj)
Bidirectional print Select from the available settings to test and adjust the divergent positions
of lines printed from right to left and from left to right.
adjustment (L/R Adj)
The left/right adjustment should be made using fanfold paper, since the
paper should be positioned in the view position in order to check paper off-
set (which is not possible with cut sheets).
Online
L/R Adj= 00 *
Set < > Exit
Setup
For this purpose two lines with the character “I” are printed underneath
each other. The number following the printer lines designates the value
which is currently set.
Example:
wrong right
offset no offset
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Emulations 2 2
General When a printer understands the control set written for another printer type,
it is said to emulate the other printer. Your printer emulates, i.e. “under-
stands” the IBM Proprinter X24e/XL24e and the Epson LQ 850/1050 in its
standard 24 needle version.
Escape sequences Escape sequences or control codes tell the printer that the following trans-
mitted code is a printer command and not a printable character. They allow 4
the selection of printer functions or the changing of printer parameters from
the computer. By transmitting an escape sequence, you are able to change
the previously set configuration of the printer (e.g. character set).
What are escape Generally, an escape sequence consists of an ESCape control character
sequences? (ESC = decimal 27 or hexadecimal 1B) followed by one or more characters,
which represent commands to the printer. The control character ESC followed
by the character “4” tells your printer to print the following text in italics.
MTPL sequences Apart from the standard Escape sequences and control codes your printer
is equipped with MTPL sequences (MTPL = Tally Printer Language).
These sequences provide a large number of additional ways to control
your printer. Many functions can only be carried out using the MTPL se-
quences as you will see when you look at the list of available command
codes.
What are control Control codes are similar to escape sequences because they instruct the
codes? printer to do a specific function. However, unlike escape sequences, con-
trol codes do not begin with the ESC control code. Instead, they consist of
special single-character non-printing commands (e.g. LF, FF, DC2).
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The $$ procedure
The $$ procedure Most of the printer functions can be selected with control sequences (ESC
sequences). For this purpose, the signal character ESC, followed by the
specific sequence must be transmitted from the computer to the printer.
Example:
Input: Highlight the word $$E Printer $$F with bold print
Output: Highlight the word Printer with bold print
This procedure is significant when you are working with older text pro-
grams that do not have any or an inadequate printer driver.
It is also possible to insert ESC sequences in normal ASCII texts (e.g.
program listings) with this procedure. The function of the ESC character
remains unaffected.
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How are escape sequences used?
How are escape Escape sequences are transmitted to the printer by your computer soft-
ware. Many software applications allow insertion of escape sequences and
sequences used? control codes within the generated text. Before you start working with
escape sequences and control codes, we recommend that you study the
2
computer software manual.
To enter control codes the Ctrl key and an ASCII character must be
pressed simultaneously. For instance, by pressing Ctrl and J a line feed is
accomplished (it is required to output the character string on the printer).
More information concerning this topic is contained in your computer soft-
ware manual and the corresponding Programmer’s Application Manuals
(see Appendix D Options and accessories).
The selected emulation must correspond to the printer driver of your appli-
cation program.
4
Settings caused by ESC sequences remain valid, until they are switched
off by another control code. All settings are reset to the original menu,
when the printer is switched off.
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How are escape sequences used?
MTPL As the emulations do not cover the entire scope of your printer, a new
printer language has been created. Using MTPL you are able to optimize
operation and handling.
print #1,ESC$;"[4w";Text1$;ESC$;"[6w";Text2$;ESC$;"[4w";Text1$
end
begin
writeln(lst,Esc,"[4w",Text1,ESC,"[6w",Text2,Esc,"[4w",Text1);
end.
Printout After the program has been completed the following text appears:
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List of available control codes
List of available The IBM Proprinter X/XL and Epson FX850/1050 emulations only apply to the
9-needle printer version, whereas the IBM Proprinter X24/XL24 and Epson
control codes LQ850+/1050+ emulations only apply to the 24-needle versions.
In the following table the available sequences in the various emulations are
marked with the symbol ✔. MTPL sequences can be used in any of the emula- 2
tion modes. For this reason they are marked with an asterisk (*) in these emu-
lations.
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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List of available control codes
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Barcode
Barcode Your printer is equipped with a barcode mode; you can print up to 19 differ-
ent barcodes.
Barcode mode can be accessed within every emulation. The user can
decide whether barcode is activated permanently or activated depending
on the situation by means of an escape sequence.
2
List of available
barcodes
Type Barcode
A 2/5 Matrix (default)
B 2/5 Industrial
C 2/5 Interleaved
D Code 11
4
E BCD Matrix
F Code 39
G Codabar
H EAN 8 (with HRI*)
I EAN 8 (without HRI)
K EAN 13 (with HRI)
L EAN 13 (without HRI)
M MSI /modified PLESSEY
N UPC A (with HRI)
O UPC A (without HRI)
P UPC E (with HRI)
Q UPC E (without HRI)
R Delta Distance (IBM)
S Code 128
T EAN 128
U.S. POSTNET
KIX
T Royal
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Barcode
Please note that within the Barcode environment the barcode commands
have priority in case of conflicts with the emulation.
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US Postnet-Barcode
After activating this barcode type, numeric characters from 0 (hex. 30) to 9
(hex. 39) are interpreted as barcode figures. All other characters terminate the
Barcode mode. Exception: the TAB function (hex. 09) is allowed within Bar- 2
code mode. The Postnet sequence is accessible in every emulation. The prin-
ter can print barcode in NLQ (180 dpi) and LQ (360 dpi). If draft print quality
(DPQ) is selected the printout is performed in NLQ.
The character (e.g. CR = carriage return, hex. 0D), which terminates the bar-
code is not printed or carried out.
US Postnet Barcode does not require a barcode bracket.
4
Example: ASCII ESC[1 SP p 12345 CR
HEX 1B 5B 31 20 70 31 32 33 34 35 0D
The numbers 1 to 5 are printed as Postnet stripes.
LC printing Certain professional applications may require unusually large character sizes.
Therefore your printer has the possibility of scaling standard size characters
up to factor 99 by means of control sequences.
The Header sequence defines the parameters (e.g. height) once. This defini-
tion remains until the printer is switched off.
The printable LCP* information is transmitted in an LCP “bracket” (SI).
■ US ASCII and
■ German
The printout of LCP characters can be selected in all of the emulations. Prere-
quisite: Printer must be in Barcode mode.
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List of additional control codes
List of additional
control codes
Sequences Function
<ESC>[?10~ Barcode Off
<ESC>[?11~ Barcode On
<ESC> PSC 0 <ESC> \ Unsecured mode
<ESC> PSC 1 <ESC> \ Secured mode
<ESC> PLS 01 <ESC> \ LCP-CG: US ASCII
<ESC> PLS 02 <ESC> \ LCP-CG: German
<ESC>[<n><SP>s Sends a character as ASCII character; n > 0-255 decimal
Codes Function
old: new:
<DC4> <ESC>[20<SP>s Barcode bracket
<DLE> <ESC>[16<SP>s Start code LCP Header
<EM> <ESC>[25<SP>s Termination code Header
<SI> <ESC>[15<SP>s LCP bracket
<SUB> <ESC>[26<SP>s Start code barcode Header
Header Function
<DLE> [!] nn EM LCP Header
[ ] = Optional
nn = Factor
<SUB> [F] a [nn][;xyz] EM Barcode Header
[ ] = Optional
a = Barcode type
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Configuring the printer for your computer
Configuring the Due to the great number of applications available on the market today, we
cannot give you detailed help for every program. Therefore please
printer for your refer to your software manuals for how to install your printer with your
computer programs.
Generally speaking, however, one can say that printer and application 2
must be coordinated with one another. Your printer can be adjusted to emu-
late the following printers.
You can download all printer drivers from our home page free of charge.
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Troubleshooting, care and maintenance 3
Although your printer is extremely reliable and easy to use, you might run
into trouble some time.
■ Test functions 4
■ Mechanical adjustments to the printer
■ Troubleshooting
Important notes on the care and maintenance of your printer can be found
at the end of this chapter.
STOP
Repairs should only be performed by authorised service personnel.
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Test functions and hardware settings
Test functions and Various tests to check proper operation of the printer are available at any
time. With these tests it is possible to check the print quality, proper operati-
hardware settings on of the printhead and the mechanics, as well as efficient data transmission
from the computer to the printer.
This test menu contains three test functions ASCII 80, ASCII 136 and H-
Dump. Menu option “Formlen” allows you to define the basic form length set-
ting. Furthermore, you may select line wrap (“Wrap”) and sound when paper
is empty (“Sound”). “CX-bid” controls the bidirectional setting of the parallel
interface
Wrap Sound Setting line wrap and sound when paper empty
Back Exit
Enter Test mode by pressing the key Online while switching on the printer.
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Printer self-test (Rolling ASCII)
Printer self-test To check operational readiness, your printer contains a self-test routine
which allows testing of the printer configuration, the print quality and correct
(Rolling ASCII) operation of your printer.
Before performing a self-test, your printer must be switched off. Ensure that
paper and a ribbon are inserted. Keep the key Online pressed while switch-
ing on the printer for about three seconds.
T2240/24
Online
3
Initializing...
Setup
4
Alternatively T2240/9 is displayed. For the wide printer the display offers you
the selection between ASCII 80 (80 ASCII characters are printed per line)
and ASCII 136 (136 ASCII characters are printed per line). For the narrow
printer , T2340/24 or T2340/9 is displayed and you can select ASCII 80 only.
Online
ASCII80 ASCII136
Back Exit
Setup
Note that the selected function ASCII 80 or ASCII 136 must be suitable for
STOP your paper size. If not the printer may suffer mechanical damage.
Press the respective soft key for the ASCII 80 format (corresponds to Legal
Portrait) or for ASCII 136 (Double or Legal Landscape). The display will indi-
cate Test mode Off.
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Test functions and hardware settings
It is also possible to change to Setup mode when you are in Test mode if
you want to change the configuration for the test printout.
To do this, press the key Setup. The printer then changes to Setup mode
and the first of the 15 main levels is then displayed.
Online
Adjust Paperway
Menu Char
Setup
Program your printer in the usual way for the test printout to change the
parameters. See chapter 1, Programming via the operating panel.
By pressing the key Setup you exit Setup mode and the printer once again
returns to Test mode.
Online
Testmode Off
Park < > LF/FF
Setup
Test mode Off is displayed. Press the key Online, the test printout starts.
The self-test can be interrupted by pressing the key Online which will stop
printing and put the printer into Offline status.
Before you begin printing, you can adjust the paper for the printout with
soft keys < and >.
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Test functions and hardware settings
In the Rolling ASCII test, setup can be used for selecting a different font or
another CPI, without exiting the test.
Some changes in menu mode cause the printer to initialize, and conse-
quently the Rolling ASCII test is broken off.
4
Example of an ASCII test printout
This test can also be used to determine and set the optimal printhead gap
(see Part I, Setting the print head distance).
Exiting Test mode Test mode can only be terminated by switching off the printer.
STOP
If you want to stop the test printout before you switch off the printer, then
press the key Online.
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Interface test (Hex-Dump)
Interface test With the interface test (Hex-Dump) you can test data transmission from the
computer to the printer. During this test, the data from the computer is
(Hex-Dump) printed out in two columns. The text in the left column is printed in hexade-
cimal format and in the right column in ASCII format.
Printout in Hex-Dump Put the printer into Test mode by pressing the key Online while switching
on the printer.
Online
ASCII80 ASCII136
Back Next
Setup
Press the key Next, the display shows the next menu level.
If you press the key H-Dump you put the printer into H-Dump mode and
Online H-Dump is shown on the display.
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Interface test (Hex-Dump)
The printer is now ready to receive data from the computer and to print it 3
out in plain text if paper is loaded. The printed data can now be analyzed
and evaluated (see chapter 2 Emulations).
After the transmission you must switch the printer to Offline. Any remaining
data left in the interface buffer is then printed.
Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer.
STOP
If you want to stop the Hex-Dump printout before switching off the printer,
press the key Online.
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Interface test (Hex-Dump)
Setting the Formlen The Formlen function allows you to set the basic form length to meet your
function requirements. 12 inches are usual in Europe, as opposed to 11 inches in
the USA.
Online
Formlen
Back Next
Setup
Online
Formlen=12" *
Set < > Exit
Setup
The value defined here is set in all three menus and for all paper paths if
you load the default configuration by holding all four soft keys while
switching on the printer (see chapter 1 Key functions when turning on the
printer).
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Interface test (Hex-Dump)
Wrap Online
Wrap Sound
Back Next
Setup
Wrap = Off:
If more characters than can be printed are transmitted per line, the charac-
ters which cannot be printed on this line are cut off.
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Interface test (Hex-Dump)
Sound Online
Wrap Sound
Back Next
Setup
Online
Sound=On *
Set < > Exit
Setup
When Sound = On, a beep is generated every second to notify that paper
is empty.
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Interface test (Hex-Dump)
CX-bid Online
CX-bid CX-IF
Back Next
Setup
CX-bid = OFF sets the interface to compatibility mode in order to ensure re-
liable operation with special external boxes.
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Interface test (Hex-Dump)
CX-IF Online
CX-bid CX-IF
Back Next
Setup
Online
CX-IF=MODE B *
Set < > Exit
Setup
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Interface test (Hex-Dump)
ChTrFr Online
ChTrFr
Back Next
Setup
ChTrFr = Normal: Paper selection via the Paper Path menu item with the re-
quest to actuate the paper path lever.
ChTrFr = Special: Paper switching with paper path lever. In this case the pa-
per must first be parked or ejected.
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Mechanical adjustments to the printer
Mechanical adjust- You have the possibility of adjusting the paper detection light barriers within
this test menu.
ments to the printer With the help of this menu option you can compensate for mechanical and
opto-electrical tolerances in paper handling. You are allowed to shift printing
by 1/72 inch steps downwards or upwards. The default setting is 3/72 inch.
Only set a new parameter if you notice that the printing starts before the
physical page start.
Setting the basical top Insert the fanfold paper and set the Paper Path Selection Lever to Tractor
margin and L/R adjust- mode. Put the printer into this Test mode by pressing the keys 1, 2 and On-
line while switching on the printer as shown below for about three seconds.
ment The printer starts initializing.
Online
T2240/24
Initializing...
Setup
Key 1 Key 2
The paper is fed to the TOF position automatically, and printer prints the ho-
rizontal bar line. The display changes to:
3-14
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Mechanical adjustments to the printer
This is TOF value adjustment mode. The horizontal bar line is printed by
3
needle 1 of the head. If you want to change the value, please select with
key < or > and then press the key Setup.
A new horizontal bar line is printed at the right side of the previous bar. If
you do not want to change, please press the key Exit.
4
Online
L/R Adj= 00 *
Set < > Exit
Setup
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Mechanical adjustments to the printer
Select by the key < or > the number of best horizontal registration.
Example In the figure above +2 is best. Press the key > two times until +2 is dis-
played and then press the key Set. The printer prints the vertical bars once
more as shown in part B. Bar +2 of part A is moved to bar 0 of part B.
You can repeat sometimes.
If you can get the best setting for “0” bar, please press the key Exit to
finish the L/R Adjustment mode.
When you exit this horizontal adjust mode, the new parameter will be
saved to NVRAM.
If you don’t need the new NVRAM dump list, switch off the printer.
If you need the NVRAM dump list, change the Paper Path Selection Lever
to Single mode and insert a A4 cut sheet paper. The printer prints the new
NVRAM dump list automatically.
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Troubleshooting
Troubleshooting Many of the faults and problems which may occur while using the printer
are minor problems which you can solve yourself. The following chapter
should help you to distinguish between a simple operating error and a
major malfunction.
The display remains dark The printer is switched on, but nothing happens (the printer does not print).
Switch off the printer and proceed as follows:
1. Check that the power plug is correctly connected to the socket on the printer. 3
2. Check that the power plug is seated properly in the wall socket.
3. Switch on the printer again. If the printer is now connected correctly, Online 4
is shown on the display and the printhead moves to the start position.
If nothing happens:
STOP
Do not attempt to open the printer. You could risk an electric shock.
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Troubleshooting
The display is lit, but the 1. Check that the printer is Online. If the displays shows Offline, then
printer does not print press the key Online. Try to print again.
2. Check the connection from the printer to the computer (interface cable 1).
■ Check that the interface cable is properly connected to the computer and
to the printer.
■ Check that it is the correct interface cable for your printer. Information on
the interface is located in Part I, Connecting the printer to the computer
and in Appendix B.
■ Check that the printer is properly adapted to the computer (configured).
Refer to chapter 1 Operation. Check the parameter set in the Setup menu
under I/O (serial/parallel) and if necessary correct it.
3. Check that paper is inserted and loaded. Refer to Part I, Inserting paper.
3. Make sure that the paper guide is correctly adjusted at the side.
4. When using single sheets, push the paper fully into the paper feed.
Switching from fanfold paper to single sheets causes the fanfold paper to
assume the park position.
5. Check that the fanfold paper is in the park position when you insert a
single sheet. This means the fanfold paper should not be loaded
(pulled in). To check this, raise the guide of the single sheet feeder.
If necessary, drive the remaining paper manually to the park position with
the key ↑.
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Troubleshooting
STOP
The print head may be hot. Please do not touch the metal part of the print
head.
1. Turn the printer Power Switch OFF ("O"). Tear off the continuous form feed 3
paper near the printer.
2. Open the Access Cover, and move the print head to the leftmost or
rightmost position. 4
3. Open the Front Cover, open the Paper Holds of the left and right Tractors,
and remove the paper.
4. Gently pull the continuous form feed paper to the front until all the paper is
removed. Support this by turning the paper feed knob gently if necessary.
5. If any part sticks out above the printer, pull it up to remove it.
6. Ensure that there are no torn paper bits remaining inside the printer, then
close the Access Cover and turn the printer Power Switch ON ("|").
If the problem persists, check again for any paper remaining inside the printer.
Before you replace the fanfold paper, refer to the instructions in Part I,
Inserting paper.
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Troubleshooting
STOP
The print head may be hot. Please do not touch the metal part of the print
head.
2. Open the Access Cover, and move the print head to the leftmost or
rightmost position.
3. If the top of the paper is sticking out, gently pull up on the paper while
turning the Paper Feed Knob to remove it.
4. Ensure that there are no torn paper bits remaining inside the printer, then
close the Access Cover and turn the Power Switch ON ("|").
If the problem persists, check again for any paper remaining inside the
printer.
Push back the printer cover and remove the paper manually or with the
functions LF (line feed)/FF (form feed) from the printer.
Before you replace the single sheet, refer to the instructions in Part I,
Inserting paper – single sheets.
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Troubleshooting
Tear off position cannot be Only fanfold paper/built-in tractor 1 or optional tractor 2. See Part I, Tear
adjusted function.
Paper does not move to It is only possible to tear off when fanfold paper is used.
tear off position
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Problems with the print quality
Print is too pale 1. The ribbon is used up or the ribbon cassette is not correctly fitted. Refer
to Part I, Replacing the ribbon cassette.
2. The printhead to platen gap is not correctly set, refer to Part I, Setting the
printhead gap.
Smudged print 1. The ribbon is damaged (e.g. frayed). Change the ribbon as described in
Part I, Replacing the ribbon cassette.
2. The printhead gap is too small, increase the gap. See Part I, Setting the
printhead gap.
Prints undefined characters 1. Check that the interface plug is correctly connected to the computer and
to the printer. Check that the length of the interface cable is not longer
than 2 m for parallel and 15 m for serial interfaces.
2. Check that the proper emulation and the correct character set (country,
CG table or character set) is selected in the Setup menu.
The first line is not com- Check the vertical alignment (TOF). Refer to Mechanical adjustments to the
pletely printed out at the top printer in this chapter.
Dots within characters 1. Check whether the ribbon is damaged, if necessary replace it, see Part I,
are missing Replacing the ribbon cassette.
2. Set the correct printhead gap. refer to Part I, Setting the printhead gap.
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Error messages via the display
Load paper from ... The paper has run out during operation. The printer has been switched on,
but no paper has been inserted. Insert paper in the active sheet feeder.
■ Compare the interface configuration of your printer with the settings of your
computer (protocol). 4
■ Check the permissible cable lentgh.
Hardware Alarm No internal power. Try switching off and on. Check if changes to options
have been previously carried out. Note down the display message. Contact
your dealer.
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Error messages via the display
Eject Error The printer cannot eject the paper or cannot place the paper in the park
position. Check the following:
Load Error The printer cannot feed in the loaded paper, check the following:
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Additional display messages
Additional display These are not error messages, they give operating instructions and infor-
mation from the printer to the user.
messages
Loading Default The factory-set parameters are loaded and are written into all macros.
Park position You are informed when the fanfold paper is in the park position. 3
Tear paper off Note for the operator to tear off the paper automatically positioned at the
tear off edge. 4
Turn paperlever The position of the Paper Type Selection Lever position is not correct.
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Care and maintenance
Care and maintenance The printer is designed to operate with minimal maintenance. It is recom-
mended to check the ribbon from time to time and to clean the platen and
the paper rollers.
STOP
Before cleaning, turn off the printer and disconnect the power cable.
The print head may be hot immediately after printing. Wait until it cools
down (about 15 minutes) before cleaning.
Cleaning the housing Clean the printer housing with mild detergent (or a plastic cleaning agent)
and a soft lint-free cloth.
STOP
Do not use abrasive cleaners. Never use solvents.
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Care and maintenance
Cleaning the interior Use a soft brush to remove dust, ribbon pieces, paper bits, etc.
Check that any paper has been removed from the tractors.
Ribbon Check whether the ribbon is worn or damaged. The ribbon must be
replaced if it is frayed, see Part I, Replacing the ribbon cassette.
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Character sets A
Character sets This chapter shows the MTPL character sets and contains a list of all avail-
able character sets which can be selected via control panel or by escape
sequences.
The following example shows you how to find the hexadecimal value for a
character from the symbol set tables. A
hex
0 1 2 3 4 5
dec
NUL SP
0
0 16 32 48 64 80 ASCII “B” = hex.42
1
1 17 33 49 65 81
DC2
2
2 18 34 50 66 82
3
3 19 35 51 67 83
A-1
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Character sets
hex
0 1 2 3 4 5 6 7 8 9 A B C D E F
dec
NUL SP
0
0 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
DC1
1
1 17 33 49 65 81 97 113 129 145 161 177 193 209 225 241
STX
2
2 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242
DC3
3
3 19 35 51 67 83 99 115 131 147 163 179 195 211 227 243
IND
4
4 20 36 52 68 84 100 116 132 148 164 180 196 212 228 244
ENQ NEL
5
5 21 37 53 69 85 101 117 133 149 165 181 197 213 229 245
6
6 22 38 54 70 86 102 118 134 150 166 182 298 214 230 246
BEL
7
7 23 39 55 71 87 103 119 135 151 167 183 199 215 231 247
BS HTS
8
8 24 40 56 72 88 104 120 136 152 168 184 200 216 232 248
HT
9
9 25 41 57 73 89 105 121 137 153 169 185 201 217 233 249
LF VTS
A
10 26 42 58 74 90 106 122 138 154 170 186 202 218 234 250
VT ESC PLD CSI
B
11 27 43 59 75 91 107 123 139 155 171 187 203 219 235 251
FF PLU
C
12 28 44 60 76 92 108 124 140 156 172 188 204 220 236 252
CR RI
D
13 29 45 61 77 93 109 125 141 157 173 189 205 221 237 253
SO SS2
E
14 30 46 62 78 94 110 126 142 158 174 190 206 222 238 254
SI SS3 DEL
F
15 31 47 63 79 95 111 127 143 159 175 191 207 223 239 255
A-2
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Character sets
A-3
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Character sets
hex
0 1 2 3 4 5 6 7 8 9 A B C D E F
dec
SP
0
0 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
1
1 17 33 49 65 81 97 113 129 145 161 177 193 209 225 241
2
2 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242
3
3 19 35 51 67 83 99 115 131 147 163 179 195 211 227 243
4
4 20 36 52 68 84 100 116 132 148 164 180 196 212 228 244
5
5 21 37 53 69 85 101 117 133 149 165 181 197 213 229 245
6
6 22 38 54 70 86 102 118 134 150 166 182 298 214 230 246
BEL BEL
7
7 23 39 55 71 87 103 119 135 151 167 183 199 215 231 247
BS BS
8
8 24 40 56 72 88 104 120 136 152 168 184 200 216 232 248
HT HT
9
9 25 41 57 73 89 105 121 137 153 169 185 201 217 233 249
LF LF
A
10 26 42 58 74 90 106 122 138 154 170 186 202 218 234 250
VT ESC VT ESC
B
11 27 43 59 75 91 107 123 139 155 171 187 203 219 235 251
FF FF
C
12 28 44 60 76 92 108 124 140 156 172 188 204 220 236 252
CR CR
D
13 29 45 61 77 93 109 125 141 157 173 189 205 221 237 253
SO SO
E
14 30 46 62 78 94 110 126 142 158 174 190 206 222 238 254
SI SI
F
15 31 47 63 79 95 111 127 143 159 175 191 207 223 239 255
A-4
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Character sets
hex
0 1 2 3 4 5 6 7 8 9 A B C D E F
dec
SP
0
0 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
1
1 17 33 49 65 81 97 113 129 145 161 177 193 209 225 241
2
A
2 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242
3
3 19 35 51 67 83 99 115 131 147 163 179 195 211 227 243
4
4 20 36 52 68 84 100 116 132 148 164 180 196 212 228 244
5
5 21 37 53 69 85 101 117 133 149 165 181 197 213 229 245
6
6 22 38 54 70 86 102 118 134 150 166 182 298 214 230 246
BEL BEL
7
7 23 39 55 71 87 103 119 135 151 167 183 199 215 231 247
BS BS
8
8 24 40 56 72 88 104 120 136 152 168 184 200 216 232 248
HT HT
9
9 25 41 57 73 89 105 121 137 153 169 185 201 217 233 249
LF LF
A
10 26 42 58 74 90 106 122 138 154 170 186 202 218 234 250
VT ESC VT ESC
B
11 27 43 59 75 91 107 123 139 155 171 187 203 219 235 251
FF FF
C
12 28 44 60 76 92 108 124 140 156 172 188 204 220 236 252
CR CR
D
13 29 45 61 77 93 109 125 141 157 173 189 205 221 237 253
SO SO
E
14 30 46 62 78 94 110 126 142 158 174 190 206 222 238 254
SI SI
F
15 31 47 63 79 95 111 127 143 159 175 191 207 223 239 255
A-5
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Available character sets and fonts
Character set ID Draft Draft Roman S.Serif Courier1) Prestige Script OCR-B OCR-A Orator Gothic Souvenir
ISO USA 42 X X X X X X X X X X X X
ISO UK 41 X X X X X X X X X X X X
ISO France 52 X X X X X X X X X X X X
ISO Germany 4B X X X X X X X X X X X X
ISO Italy 59 X X X X X X X X X X X X
ISO Sweden 48 X X X X X X X X X X X X
ISO Norway 60 X X X X X X X X X X X X
ISO Spain 5A X X X X X X X X X X X X
ISO Portugal 4C X X X X X X X X X X X X
Epson USA 00 X X X X X X X X X X X X
Epson France 01 X X X X X X X X X X X X
Epson Germany 02 X X X X X X X X X X X X
Epson UK 03 X X X X X X X X X X X X
Epson Denmark 04 X X X X X X X X X X X X
Epson Sweden 05 X X X X X X X X X X X X
Epson Italy 06 X X X X X X X X X X X X
Epson Spain 07 X X X X X X X X X X X X
Epson Japan 08 X X X X X X X X X X X X
Epson Norway 09 X X X X X X X X X X X X
Epson Denmark II 0A X X X X X X X X X X X X
Epson Spain II 0B X X X X X X X X X X X X
Epson Latin America 0C X X X X X X X X X X X X
Epson Korea 0D X X X X X X X X X X X X
1) (incl. Courier IBM) *1 only in 10 and 12 cpi *2 as with Sans Serif *3 as with Roman *4 only in 10 cpi
A-6
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Available character sets and fonts
Character set ID Draft Draft Roman S.Serif Courier1) Prestige Script OCR-B OCR-A Orator Gothic Souvenir
Epson Legal 40 X X X X X X X X X X X X
CRO-ASCII 3C X X — X X — — — — — — —
Arabic Farsi 96 — — *1 *1 *1 — — — — — — —
Arabic UrdO 97 — — *1 *1 *1 — — — — — — —
Greek DEC 46 X X — X — — — — — — — —
Greek ELOT 928 6C X X — X — — — — — — — —
Table 437 Latin US 80 X X X X X X X X X X X X
Table 737 Greek 93 X X — X — — — — — — — —
Table 850 Latin 1 82 X X X X X X X X X X X X
Table 851 Greek 88 X X — X — — — — — — — —
Table 852 Latin 2 87 X X — X X — — — — — — —
Table 857 Turkish 8D X X — X X — — — — — — —
Table 858 (IBM with Ú) 9E X X X X X X X X X X X X
CP860 Portugal 84 X X X X X X X X X X X X
Table 861 Icelandic 94 X X X X X — — X X — — —
Table 863 French Canada 85 X X X X X X X X X X X X
Table 864 Arabic 8C — — *1 *1 *1 — — — — — — —
Table 864 Arab. Extended 95 — — *1 *1 *1 — — — — — — —
Table 865 Nordic 86 X X X X X X X X X X X X
Table 866 Cyrillic 8E X X — X X — — — — — — —
Table 866 Bulgaria 9D X X — X X — — — — — — —
Siemens Turkish 9B X X — X X — — — — — — —
DEC Turkish 9C X X — X X — — — — — — —
Table 1250 Win Latin 2 70 X X — X X — — — — — — —
Table 1251 Win Cyrillic 71 X X — X X — — — — — — —
1) (incl. Courier IBM) *1 only in 10 and 12 cpi *2 as with Sans Serif *3 as with Roman *4 only in 10 cpi
A-7
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Available character sets and fonts
Character set ID Draft Draft Roman S.Serif Courier1) Prestige Script OCR-B OCR-A Orator Gothic Souvenir
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Available character sets and fonts
ISO USA 42 X X X X X X
ISO UK 41 X X X X X X
ISO France 52 X X X X X X
ISO Germany 4B X X X X X X
ISO Italy 59 X X X X X X
ISO Sweden 48 X X X X X X
ISO Norway 60 X X X X X X
ISO Spain 5A X X X X X X
ISO Portugal 4C X X X X X X
Epson USA 00 X X X X X X
Epson France 01 X X X X X X
Epson Germany 02 X X X X X X
Epson UK 03 X X X X X X
Epson Denmark 04 X X X X X X
Epson Sweden 05 X X X X X X
Epson Italy 06 X X X X X X
Epson Spain 07 X X X X X X
Epson Japan 08 X X X X X X
Epson Norway 09 X X X X X X
Epson Denmark II 0A X X X X X X
Epson Spain II 0B X X X X X X
Epson Latin America 0C X X X X X X
Epson Korea 0D X X X X X X
*1 only in 10 and 12 cpi
A-9
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Available character sets and fonts
Epson Legal 40 X X X X X X
CRO-ASCII 3C X X — X — —
Table 437 Latin US 80 X X X X X X
Table 737 Greek 93 X X — X — —
Table 850 Latin 1 82 X X X X X X
Table 851 Greek 88 X X — X — —
Table 852 Latin 2 87 X X — X — —
Table 857 Turkish 8D X X — X — —
Table 858 (IBM with Ú) 9E X X X X X X
CP860 Portugal 84 X X X X X X
Table 861 Icelandic 94 X X X X X X
Table 863 French Canada 85 X X X X X X
Table 865 Nordic 86 X X X X X X
Table 866 Cyrillic 8E X X — X — —
Table 866 Bulgaria 9D X X — X — —
Table 1250 Win Latin 2 70 X X — — — —
Table 1251 Win Cyrillic 71 X X — X — —
Table 1252 Win Latin 1 72 X X X X X X
Table 1253 Win Greek 73 X X — X — —
Table 1254 Win Turkish 74 X X — X — —
8859-1 Latin 1 25 X X X X X X
8859-1 Latin 1 (SAP) 2B X X X X X X
8859-2 Latin 2 26 X X — X — —
8859-5 Cyrillic 2A X X — X — —
8859-7 Greek 2D X X — X — —
*1 only in 10 and 12 cpi
A-10
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Available character sets and fonts
8859-9 Turkish 2E X X — X — —
8859-15 Latin 9 (Euro) 2F X X X X X X
*1 only in 10 and 12 cpi
A-11
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Interfaces B
Your matrix printer offers the possibility of operating either via a parallel or
via a serial interface. This appendix informs you about both interfaces.
The bidirectional parallel interface IEEE 1284 is standard for these
printers.
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Parallel interface
Parallel interface The bidirectional parallel interface offers the so called “nibble” mode of the
IEEE1284 interface norm. This enables installation in accordance with
Win 95 “Plug & Play”.
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Parallel interface
Parallel interface 18 1
connector 36 pins
36 19
B-3
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Serial interface RS232C/V.24
Serial interface Your printer’s serial interface supports the RS232C specification. The
signals are received and transmitted by a 25 pin connector.
RS232C/V.24 Basically 3 lines are already enough for exchanging information between
computer and printer (one receive line, one send line, one line for common
grounding).
Connector assignment
Connector Direction Signal
no.
1 FRAME GROUND
2 → TxD
3 ← RxD
4 → RTS
5 ← CTS
6 ← DSR
7 SIGNAL GROUND
10, 11, 19 → READY
20 → DTR
25 not used
B-4
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Serial interface RS232C/V.24
PC (25 pin)
FG 1 1
Printer (25 pin)
FG
4
TxD 2 3 RxD
RxD
CTS
3
5
2
11
TxD
RDY
B
SG 7 7 SG
DSR 6
DTS 20
B-5
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Serial interface RS232C/V.24
Protocol description
Data flow control XON/XOFF The printer signals an XON (DC1 ASCII 11 hex., 17 dec.) via the TxD line
when it is ready to receive data.
XOFF (DC3 ASCII, 13 hex., 19 dec.) is transmitted via the TxD line by the
printer when
– the printer is set Offline,
– there is a paper end,
– a hardware error occurs,
– the data buffer is full.
Make sure that on the computer side a program is installed which supports
XON/XOFF control!
Data flow control Robust XON/XOFF See also section XON/XOFF. With Robust XON/XOFF the condition of the
printer (XON or XOFF) is transmitted by the TxD line.
Enquire printer status ENQ/STX With the code ENQ (ENQ ASCII, 5 hex., 5 dec.) the programmer can requ-
est the printer status. Upon this request the printer sends a status byte
which can be evaluated by the programmer
.
With the STX code (STX ASCII, 2 hex., 2 dec.) the resulting possible
printer error message (parity error, buffer overflow) is cleared.
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Serial interface RS232C/V.24
ETX/ACK Protocol Also here the X-ON/X-OFF protocol works in the background. Additionally
after receipt of an ETX (03 hex, end of text) character an ACK character
(06 hex, acknowledge) is sent fromt the printer to the computer.
Jumper settings 4
B-7
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Serial interface RS232C/V.24
* Factory setting
STOP
Other jumper combinations are not permissible!
B-8
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Serial interface RS422/V.11
Serial interface Your printer’s serial interface supports the RS422 specification. The
signals are received and transmitted by a 15 pin connector.
RS422/V.11 5 lines are necessary for exchanging information between computer and
printer.
Connector assignment
Connector Direction Signal
no.
1 FRAME GROUND
2 → A TxD
4 ← A RxD
8 SIGNAL GROUND 4
9 → B TxD
11 → B RxD
B
Protocol description The protocols described in the section on the serial interface RS232C/V.24
are applicable.
B-9
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Serial interface RS422/V.11
Jumper settings
JP4 JP3 JP5
3 JW1
2
1
* Factory setting
B - 10
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Specification C
Printer specifications
Printing method serial printing with 9-pin serial printing with 24-pin
matrix print head matrix print head
Print width
narrow printer 80 characters at 10 cpi 80 characters at 10 cpi
wide printer 136 characters at 10 cpi 136 characters at 10 cpi
Print Speed
LN-Draft/HS-Draft , 413 cps at 10 cpi 409 cps at 10 cpi
Draft
C
Draft , Draft Copy 270 cps at 10 cpi 275 cps at 10 cpi
NLQ , NLQ/LQ 77 cps at 10 cpi 92 cps at 10 cpi
Character densities 5 cpi, 6 cpi, 7,5 cpi, 5 cpi, 6 cpi, 7,5 cpi,
8,6 cpi, 10 cpi, 12 cpi, 8,6 cpi, 10 cpi, 12 cpi,
15 cpi, 17,1 cpi, 20 cpi 15 cpi, 17,1 cpi, 20 cpi
Graphics print density
horizontal 240 dpi 360 dpi
vertical 144 dpi 360 dpi
Ribbon life approx. 4 million characters 4 million characters
Acoustic noise level appr. 55 dB (A) appr. 55 dB (A)
Dimensions
narrow printer 485 x 206 x 272 mm 485 x 206 x 272 mm
(W x H x D) (W x H x D)
wide printer 625 x 206 x 272 mm 625 x 206 x 272 mm
(W x H x D) (W x H x D)
C-1
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Printer specifications
Weight
narrow printer 9 kg 9 kg
wide printer 11 kg 11 kg
Power supply
USA/Canada AC 120 V ±10% AC 120 V ±10%
60 Hz ±3% 60 Hz ±3%
Operating environment
Temperature 10 °C to 40 °C 10 °C to 40 °C
Humidity 20 % to 80 % 20 % to 80 %
Print head
specifications
Number of pins 9 24
Pin diameters 0.3 mm 0.22 mm
Number of copies 1 original + 5 copies 1 original + 3 copies
Head life 200 Mio. dots/pin 200 Mio. dots/pin
C-2
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Interface specifications
C-3
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Paper specifications
C-4
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Paper specifications
C-5
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Options and Accessories D
Options
STOP
We recommend the use of our following original accessories and parts. If
non-original parts are used, the printer performance may be adversely af-
fected and defects may result. Faults traceable to the use of non-original
accessories or parts may lead to expiry of the warranty.
4
The following options are available:
D
Optional tractor:
suitable for multiple fanfold paper and labels.
D
1 original and 5 copies
D-1
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Accessories
Interface modules:
The following interface modules are available:
Name Part-No.
RS232/V.24 serial interface 044 828
RS422/V.11 serial interface 044 981
Black
T2030: Tally Part No.: 044 829
T2130: Tally Part No.: 044 830
D-2
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“All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form
requires our explicit approval.
We reseve the right to make changes to this manual without notice.
All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility
for any errors or damage resulting from errors or inaccuracies of information.”
TRADEMARK ACKNOWLEDGEMENT
“Centronics” is a registered trademark of Data Computer Corporation
“DEC” is a registered trademark of Digital Equipment Corporation
“Epson” is a registered trademark of Epson Corporation
“IBM” is a registered trademark of International Business Machine Corp.
“Microsoft” is a registered trademark of Microsoft Corporation
“Windows” is a registered trademark of Microsoft Corporation
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TALLY REPRESENTATIVES
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