SAMSUNG Laser Printer User's Guide

ML-2010 Series

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 About the Users Guide
This Users Guide provides information you need for setting up your printer.
It also provides all of the detailed instructions for using your printer and information for
maintaining and troubleshooting the printer.
The Software Users Guide which is the second section of this guide provides information
you need for installing the supplied software and using its features.

This manual is provided for information purposes only. All information included herein
is subject to change without notice. Samsung Electronics is not responsible for any
damages, direct or indirect, arising from or related to use of this manual.

2005 Samsung Electronics Co., Ltd. All rights reserved.

ML-2010P is model name of Samsung Electronics Co., Ltd.

SAMSUNG and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
Centronics is a trademark of Centronics Data Computer Corporation.
IBM and IBM PC are trademarks of International Business Machines
Corporation.
Microsoft, Windows, Windows 95, Windows 98, Windows Me, Windows 2000,
Windows NT 4.0 and Windows XP are registered trademarks of Microsoft
Corporation.
Apple, AppleTalk, TrueType, Laser Writer, and Macintosh are trademarks of
Apple Computer, Inc.
All other brand or product names are trademarks of their respective
companies or organizations.

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 Contact SAMSUNG WORLD WIDE
If you have any comments or questions regarding Samsung products, contact the SAMSUNG
customer care center.

Country Customer Care Center Web Site

CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca

MEXICO 01-800-SAMSUNG www.samsung.com/mx

(7267864)

U.S.A 1-800-SAMSUNG (7267864) www.samsung.com

ARGENTINE 0800-333-3733 www.samsung.com/ar

BRAZIL 0800-124-421 www.samsung.com/br

CHILE 800-726-7864 (SAMSUNG) www.samsung.com/cl

COSTA RICA 0-800-507-7267 www.samsung.com/latin

ECUADOR 1-800-10-7267 www.samsung.com/latin

EL SALVADOR 800-6225 www.samsung.com/latin

GUATEMALA 1-800-299-0013 www.samsung.com/latin

JAMAICA 1-800-234-7267 www.samsung.com/latin

PANAMA 800-7267 www.samsung.com/latin

PUERTO RICO 1-800-682-3180 www.samsung.com/latin

REP. 1-800-751-2676 www.samsung.com/latin

DOMINICA

TRINIDAD & 1-800-7267-864 www.samsung.com/latin

TOBAGO

VENEZUELA 1-800-100-5303 www.samsung.com/latin

BELGIUM 02 201 2418 www.samsung.com/be

CZECH 844 000 844 www.samsung.com/cz

REPUBLIC

DENMARK 38 322 887 www.samsung.com/dk

FINLAND 09 693 79 554 www.samsung.com/fi

FRANCE 08 25 08 65 65 www.samsung.com/fr
( 0,15/min)

GERMANY 01805 - 121213 www.samsung.de

( 0,12/min)

HUNGARY 06 40 985 985 www.samsung.com/hu

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 Country Customer Care Center Web Site

ITALIA 199 153 153 www.samsung.com/it

LUXEMBURG 02 261 03 710 www.samsung.lu

NETHERLANDS 0900 20 200 88 www.samsung.com/nl

( 0,10/min)

NORWAY 231 627 22 www.samsung.com/no

POLAND 0 801 801 881 www.samsung.com/pl

PORTUGAL 80 8 200 128 www.samsung.com/pt

SLOVAKIA 0850 123 989 www.samsung.com/sk

SPAIN 902 10 11 30 www.samsung.com/es

SWEDEN 08 585 367 87 www.samsung.com/se

U.K 0870 242 0303 www.samsung.com/uk

RUSSIA 8-800-200-0400 www.samsung.ru

UKRAINE 8-800-502-0000 www.samsung.com/ur

AUSTRALIA 1300 362 603 www.samsung.com/au

CHINA 800-810-5858 www.samsung.com.cn

010- 6475 1880

HONG KONG 2862 6001 www.samsung.com/hk

INDIA 3030 8282 www.samsung.com/in

1600 1100 11

INDONESIA 0800-112-8888 www.samsung.com/id

JAPAN 0120-327-527 www.samsung.com/jp

MALAYSIA 1800-88-9999 www.samsung.com/my

PHILIPPINES 1800-10-SAMSUNG www.samsung.com/ph

(7267864)

SINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sg

THAILAND 1800-29-3232 www.samsung.com/th

02-689-3232

TAIWAN 0800-329-999 www.samsung.com/tw

VIETNAM 1 800 588 889 www.samsung.com/vn

SOUTH AFRICA 0860 7267864 (SAMSUNG) www.samsung.com/za

U.A.E 800SAMSUNG (7267864) www.samsung.com/mea

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 CONTENTS

Chapter 1: INTRODUCTION
Special Features .................................................. 1.2
Printer Driver Features ......................................... 1.3
Printer Components ............................................. 1.4
Front View ..................................................... 1.4
Rear View ...................................................... 1.5
Understanding the Control Panel ............................ 1.6
On Line/Error and Toner Save LEDs ................... 1.6
Cancel button ................................................. 1.7

Chapter 2: SETTING UP YOUR PRINTER

Unpacking .......................................................... 2.2
Selecting a Location ........................................ 2.3
Installing the Toner Cartridge ................................ 2.4
Loading Paper ..................................................... 2.7
Connecting a Printer Cable .................................... 2.9
Turning the Printer on ......................................... 2.11
Printing a Demo Page .......................................... 2.12
Installing Printer Software ................................... 2.13
System Requirements .................................... 2.14

Chapter 3: USING PRINT MATERIALS

Choosing Paper and Other Materials ....................... 3.2
Type, Input Sources and Capacities ................... 3.3
Guidelines for Paper and Special Materials .......... 3.3
Verifying the Output Location ................................ 3.6
Loading Paper ..................................................... 3.6
Using the Tray ................................................ 3.6
Using the Manual Tray ..................................... 3.7
Printing on Special Materials ................................. 3.8
Canceling a Print Job ........................................... 3.10

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 Chapter 4: MAINTAINING YOUR PRINTER
Maintaining the Toner Cartridge ............................. 4.2
Redistributing Toner ........................................ 4.3
Replacing the Toner Cartridge .......................... 4.5
Using the Toner Save Mode ................................... 4.5
Cleaning the Printer ............................................. 4.6
Cleaning the Outside ....................................... 4.6
Cleaning the Inside ......................................... 4.6
Consumables and Replacement Parts ..................... 4.9

Chapter 5: SOLVING PROBLEMS

Troubleshooting Checklist ..................................... 5.2
Solving General Printing Problems .......................... 5.3
Clearing Paper Jams ............................................. 5.6
In the Paper Exit Area ..................................... 5.6
In the Paper Feed Area .................................... 5.8
In the Manual Tray ......................................... 5.9
Around the Toner Cartridge .............................. 5.9
Tips for Avoiding Paper Jams ........................... 5.11
Solving Print Quality Problems .............................. 5.11
Print Quality Checklist .................................... 5.11
Solving Print Quality Problems ......................... 5.12
Troubleshooting Error Messages ........................... 5.17
Common Windows Problems ................................ 5.18
Common Macintosh Problems ............................... 5.18
Common Linux Problems .................................... 5.19

Chapter 6: SPECIFICATIONS
Printer Specifications ............................................ 6.2
Paper Specifications ............................................. 6.3
Overview ....................................................... 6.3
Supported Sizes of Paper ................................. 6.4
Guidelines for Using Paper ............................... 6.5
Paper Specifications ........................................ 6.6
Paper Output Capacity ..................................... 6.6
Printer and Paper Storage Environment ............. 6.7

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 Important Precautions and Safety Information
When using this machine, these basic safety precautions should always be followed
to reduce risk of fire, electric shock, and injury to people:

1 Read and understand all instructions.

2 Use common sense whenever operating electrical appliances.

3 Follow all warnings and instructions marked on the machine and in the literature
accompanying the machine.

4 If an operating instruction appears to conflict with safety information, heed the

safety information. You may have misunderstood the operating instruction. If
you cannot resolve the conflict, contact your sales or service representative for
assistance.

5 Unplug the machine from the AC wall socket before cleaning. Do not use liquid or
aerosol cleaners. Use only a damp cloth for cleaning.

6 Do not place the machine on an unstable cart, stand or table. It may fall, causing
serious damage.

7 Your machine should never be placed on, near or over a radiator, heater, air
conditioner or ventilation duct.

8 Do not allow anything to rest on the power cable. Do not locate your machine
where the cords will be abused by persons walking on them.

9 Do not overload wall outlets and extension cords. This can diminish
performance, and may result in the risk of fire or electric shock.

10 Do not allow pets to chew on the AC power or PC interface cords.

11 Never push objects of any kind into the machine through case or cabinet
openings. They may touch dangerous voltage points, creating a risk of fire or
shock. Never spill liquid of any kind onto or into the machine.

12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a
qualified service technician when repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly could cause electric shock when the unit is subsequently used.

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 13 Unplug the machine from the PC and AC wall outlet, and refer servicing to
qualified service personnel under the following conditions:
When any part of the power cord, plug, or connecting cable is damaged or
frayed.
If liquid has been spilled into the machine.
If the machine has been exposed to rain or water.
If the machine does not operate properly after instructions have been followed.
If the machine has been dropped, or the cabinet appears damaged.
If the machine exhibits a sudden and distinct change in performance.

14 Adjust only those controls covered by the operating instructions. Improper

adjustment of other controls may result in damage, and may require extensive
work by a qualified service technician to restore the machine to normal
operation.

15 Avoid using this machine during a lightning storm. There may be a remote risk of
electric shock from lightning. If possible, unplug the AC power for the duration of
the lightning storm.

16 If you continuously print multiple pages, the surface of the output tray may
become hot. Be careful not to touch the surface, and keep children away from
the surface.

17 SAVE THESE INSTRUCTIONS.

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 Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a
Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service
condition.

WARNING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons:

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 Ozone Safety
During normal operation, this machine produces ozone. The
ozone produced does not present a hazard to the operator.
However, it is advisable that the machine be operated in a well
ventilated area.

If you need additional information about ozone, please contact

your nearest Samsung dealer.

Power Saver
This printer contains advanced energy conservation technology that reduces power
consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power
consumption is automatically lowered.

Recycling
Please recycle or dispose of the packaging material for this
product in an environmentally responsible manner.

Correct Disposal of This Product (Waste Electrical &

Electronic Equipment)
(Applicable in the European Union and other European countries with
separate collection systems)
This marking shown on the product or its literature, indicates that it should not
be disposed with other household wastes at the end of its working life. To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can
take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product should not be mixed with other commercial wastes for
disposal.

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 Radio Frequency Emissions
FCC regulations
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that
may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

1 Reposition the receiving antenna.

2 Increase the separation between the equipment and receiver.

3 Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

4 Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the users authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled Digital Apparatus, ICES-003 of the Industry and Science Canada.

Cet appareil numrique respecte les limites de bruits radiolectriques applicables aux
appareils numriques de Classe B prescrites dans la norme sur le matriel brouilleur:
Appareils Numriques, ICES-003 dite par lIndustrie et Sciences Canada.

10

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 Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolizes Samsung
Electronics Co., Ltd. Declaration of Conformity with the following
applicable 93/68/EEC Directives of the European Union as of the
dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the

member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the

laws of the Member States related to electromagnetic compatibility.

March 9, 1999: Council Directive 1999/5/EC on radio equipment and

telecommunications terminal equipment and the mutual recognition of their
conformity.

A full declaration, defining the relevant Directives and referenced standards can be
obtained from your Samsung Electronics Co., Ltd. representative.

11

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 12

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 1
Introduction

Congratulations on the purchase of your Printer!

This chapter includes:

Special Features

Printer Driver Features

Printer Components

Understanding the Control Panel

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 Special Features

Your new printer is equipped with special features that improve

the print quality, giving you a competitive edge. You can:

Print with excellent quality and high speed

You can print at 1200 x 600 dots per inch (dpi).
Up to 20 ppm in A4 (22 ppm in Letter).

Handle paper flexibly

Manual tray supports one sheet of envelopes, labels,
transparencies, custom-sized materials, postcards and heavy
paper.
Standard 150-sheet tray supports various sizes and types of
paper.
100-sheet output tray supports convenient access.

Create professional documents

You can customize your documents using Watermarks, such as
Confidential. For details, See Software Users Guide.
Dear ABC
Print Posters. The text and pictures of each page of your
document are magnified and printed across the selected sheet of
paper. After the document has printed, trim off the white edges
Regards
of each sheet. Tape the sheets together to form a poster. For
WORLD BEST details, see Software Users Guide.

Save your time and money

Allows you to use the Toner Save mode to save toner. For
details, see Software Users Guide and page 4.5.
Allows you to print multiple pages on one single sheet of paper to
save paper (N-Up printing). For details, see Software Users
Guide.
You can use preprinted forms and letterhead on plain paper. For
details, see Software Users Guide.

Print in various environments

You can print in Windows 95/98/Me/2000/NT 4.0/XP.

Your printer is compatible with various Linux OS and
Macintosh 10.3.

Your printer comes with both the Parallel and the USB
interface.

1.2 INTRODUCTION

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 Printer Driver Features

Your printer drivers will support the following standard 1

features:
Paper source selection
Paper size, orientation and media type
number of copies

Table below lists a general overview of features supported by

your printer drivers.
Printer Driver
Feature Win 95/98/Me/
Linux Macintosh
NT 4.0/2000/XP
Toner Save Y Y N

Print quality option Y Y Y

Poster printing Y N N

Double-sided printing
Y N N
(Manual Duplex) a

Multiple pages per sheet

Y Y(2,4) Y
(N-up)

Fit to page printing Y Y N

Scale printing Y Y Y

Watermark Y N N

Overlay Y N N

a. When printing on both sides of the paper manually,

you can load up to 50 sheets of paper in the Manual
Tray.

INTRODUCTION 1.3

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 Printer Components

Front View

Output support

Paper output tray Top cover

(Face down)

Control panel

Paper input tray Front cover

Manual Tray Toner cartridge

Rear guide Side guides

1.4 INTRODUCTION

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 Rear View

Power receptacle USB port

Power switch
Parallel port

INTRODUCTION 1.5

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 Understanding the Control Panel

On Line/Error and Toner Save LEDs

LED Description

If the On Line/Error lights green, the printer is ready to

print.

If the On Line/Error lights red, the printer is experiencing

an error, such as jammed paper, no paper, the open top or
front cover, or the empty toner cartridge.
See Troubleshooting Error Messages on page 5.17.

If you press the Cancel button while the printer is receiving

data, the On Line/Error LED blinks red to cancel printing.

In Manual Feed mode, if there is no paper in the tray, the On

Line/Error LED blinks red. Load paper into the tray and the
LED stops blinking.

If the printer is receiving data, the On Line/Error LED slowly

blinks green.
If the printer is printing the received data, the On Line/
Error LED blinks green fast.

1.6 INTRODUCTION

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 LED Description

If you press the Cancel button in Ready mode, this LED is on

and the Toner Save mode is enabled.
1
If you press this button once again, this LED is off and the
Toner Save mode is disabled.

If the On Line/Error and Toner Save LEDs blink, your

system has some problems.
To solve the problem, see Troubleshooting Error Messages
on page 5.17

Cancel button

Function Description

Printing demo page In Ready mode, press and hold this button for about 2
seconds until all LEDs blink slowly, and release.

Manual feeding Press this button each time you load a sheet of paper in the
Manual tray, when you select Manual Feed for Source
from your software application.
For detailed information, see Using the Manual Tray on
page 3.7.

Canceling print job Press this button during printing. The On Line/Error LED
blinks while the print job is cleared from both the printer
and the computer, and then return to Ready mode. This
may take some time depending on the size of the print job.
In Manual Feed mode, you cant cancel the print job by
pressing this button.
For detailed information, see Using the Manual Tray on
page 3.7.

Toner Save mode In Ready mode, press this button to turn the Toner Save
on/off mode on or off.
For detailed information, see Software Users Guide and
page 4.5.

INTRODUCTION 1.7

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 2 Setting Up Your Printer

This chapter provides step by step information on setting up

your printer.

This chapter includes:

Unpacking

Installing the Toner Cartridge

Loading Paper

Connecting a Printer Cable

Turning the Printer on

Printing a Demo Page

Installing Printer Software

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 Unpacking
1 Remove the printer and all accessories from the packing
carton. Make sure that the printer has been packed with the
following items:

Toner Cartridge Power Cord

CD-ROM Quick Install Guide

a
Paper Cover

a. The paper cover is to prevent dust and moisture from

contaminating your paper loaded in the tray. When you
need to open the machine (for example, cleaning inside of
the machine, removing the jammed paper or installing the
toner cartridge), remove the paper cover from your ma-
chine.

Notes:
If any items are missing or damaged, notify your dealer
immediately.
Components may differ from one country to another.
The appearance of the power cord is differ depending on the
country.
The CD-ROM contains the printer driver, the Users Guide, and
the Adobe Acrobat Reader program.

SETTING UP YOUR PRINTER 2.2

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 2 Carefully remove all of packing tape from the printer.

Tape

Selecting a Location
Select a level, stable place with adequate space for air circulation.
Allow extra space for opening cover and tray. The area should be
well-ventilated and away from direct sunlight or sources of heat,
cold, and humidity. See the image below for clearance space. Do not
place the printer close to the edge of your desk or table!

Clearance Space
100 mm

(3.9 in.)

100 mm 100 mm
954.6 mm(37.5 in.)

(3.9 in.) (3.9 in.)

482.6 mm(18.8 in.)

552 mm(21.7 in.)

Front: 482.6 mm (enough space to allow opening of the paper

input tray)
Back: 100 mm (enough space for ventilation)
Right: 100 mm (enough space for ventilation)
Left: 100 mm (enough space for ventilation)

2.3 SETTING UP YOUR PRINTER

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 Installing the Toner Cartridge

1 Grasp the front cover and pull it toward you to open.

Note: Because the printer is very light, it may be moved when you
use it; for example, when opening/closing the tray or installing/
removing the toner cartridge. Be careful not to move the printer.

2 Remove the toner cartridge from its bag and remove the
paper protecting the cartridge by pulling the packing tape.

SETTING UP YOUR PRINTER 2.4

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 3 Gently roll the cartridge 5 or 6 times to distribute the toner.

Thoroughly rolling the cartridge will assure maximum

copies per cartridge.

Note: If toner gets on your clothing, wipe it off with a dry cloth
and wash clothing in cold water. Hot water sets toner into fabric.

Cautions:
To prevent damage, do not expose the toner cartridge to light for
more than few minutes. Cover it with a piece of paper, if left
exposed for more than a few minutes.
Do not touch the green underside of the toner cartridge. Use the
handle on the cartridge to avoid touching this area.

4 Locate the cartridge slots inside the printer, one on each

side.

2.5 SETTING UP YOUR PRINTER

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 5 Unfold the toner cartridge handle and grasp it. Insert the
cartridge in the printer until it snaps into place.

Note: Carefully insert or pull out the toner cartridge not to scratch
against the printer.

6 Close the front cover. Make sure that the cover is securely
closed. If the cover is not firmly closed, printing errors may
occur when you print.

Note: When printing text at 5% coverage, you can expect a toner

cartridge life of approximately 3,000 pages (1,000 pages for the
toner cartridge that is shipped with the printer).

SETTING UP YOUR PRINTER 2.6

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 Loading Paper
You can load approximately 150 sheets of paper in the tray.

1 Grasp the paper input tray and pull it toward you to open.
Pinch the rear guide and pull it out to extend the tray.

Note: Because the printer is very light, it may be moved when you
use it; for example, when opening/closing the tray or installing/
removing the toner cartridge. Be careful not to move the printer.

2 Prepare a stack of paper for loading by flexing or fanning

them back and forth. Straighten the edges on a level
surface.

2.7 SETTING UP YOUR PRINTER

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 3 Load paper with the print side facing up.

Make sure that all four corners are flat in the tray.

4 Pay attention not to overload paper. Paper overloading may

cause paper jams.

5 Pinch the rear guide to adjust for the paper length and
pinch the side guide and slide it to the left flush against the
paper.

Notes:
Do not push the width guide far enough to cause the material to
warp.
If you do not adjust the width guide, it may cause paper jam.

SETTING UP YOUR PRINTER 2.8

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 6 If necessary, close the paper cover to keep the paper
loaded in the tray from dust.

Connecting a Printer Cable

To print from your computer in a local environment, you need to
connect your printer to the computer with either a parallel interface
cable or a Universal Serial Bus (USB) cable.
If you are a Macintosh user, you can use only the USB cable.

NOTE: You only need to connect one of the cables mentioned above.
Do not use the parallel cable and USB cables at the same time.

Using a Parallel Cable

NOTE: Connecting the printer to the parallel port of the computer

requires a certified parallel cable. You will need to buy a IEEE1284
compliant cable that is 3 m or less in length.

1 Make sure that both the printer and the computer are turned off.
2 Connect a parallel printer cable into the parallel port on the back of
the printer.
Push the metal clips down to fit inside the notches on the cable
plug.

2.9 SETTING UP YOUR PRINTER

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 3 Connect the other end of the cable to the parallel interface port on
your computer, and tighten the screws.
See your computers Users Guide, if you need help.

Using a USB Cable

NOTE: Connecting the printer to the USB port of the computer

requires a certified USB cable. You will need to buy a USB 1.1
compliant cable that is within 3 m in length. 2
1 Make sure that both the printer and the computer are turned off.
2 Connect a USB printer cable into the USB port on the back of the
printer.

3 Connect the other end of the cable to the USB port on your
computer.

See your computers Users Guide, if you need help.

NOTE: To print using the USB interface, you must be running

Windows 95/98/Me/2000/NT 4.0/XP or Macintosh with the OS 10.3 or
higher.

SETTING UP YOUR PRINTER 2.10

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 Turning the Printer on

1 Plug the power cord into the power receptacle on the back
of the printer.

2 Plug the other end into a properly grounded AC outlet and

turn on the printer using the power switch.

To the AC outlet

Cautions:
The fusing area at the rear portion of the inside of your printer is
hot when powered. Be careful not to be burned when accessing
this area.
Do not disassemble the printer when it is powered. Doing so may
give you an electric shock.

2.11 SETTING UP YOUR PRINTER

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 Printing a Demo Page

Print a demo page to make sure that the printer is operating

correctly.

1 Press and hold down the Cancel button on the control panel
for about 2 seconds to print a demo page. 2

2 The Demo page shows the printers current configuration.

SETTING UP YOUR PRINTER 2.12

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 Installing Printer Software
You must install software using the supplied CD-ROM after
you have set up your machine and connected it to your
computer. For details, see Software Users Guide.

If you are printing from Windows

You can install the following printer software using the CD-ROM.
Printer driver for Windows. Use this driver to take full
advantage of your printers features. For details, see
Software Users Guide.
Status Monitor allows you to see the printing status of the
printer. For details, see Software Users Guide.

Macintosh Driver
Your machine supports printing on Macintosh 10.3 or higher.

Linux Driver
You can print in Linux using your machine.

2.13 SETTING UP YOUR PRINTER

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 System Requirements
Your machine supports following operating system.
Windows 95/98/Me/NT 4.0/2000/XP - The following table
shows Windows requirements.
Item Requirements
Operating System Windows 95/98/Me/NT 4.0/2000/XP

CPU
Windows 95/98/Me/
NT 4.0/2000
Pentium II 400 MHz
or higher 2
Pentium III 933 MHz
Windows XP
or higher
Windows 95/98/Me/
64 MB or higher
RAM NT 4.0/2000
Windows XP 128 MB or higher
Windows 95/98/Me/
300 MB or higher
Free Disk Space NT 4.0/2000
Windows XP 1 GB or higher
Internet Explorer 5.0 or higher

NOTES:
For Windows NT 4.0/2000/XP, the system administrator should
install the software.
Windows 95 versions prior to OSR2 are not recommended due to
incompatibility with OLE/COM libraries.

Various Linux - See Software Users Guide.

Macintosh 10.3 - See Software Users Guide.

SETTING UP YOUR PRINTER 2.14

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 2.15 SETTING UP YOUR PRINTER

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 3 Using Print Materials

This chapter will help you understand types of paper you

can use with this printer and how to properly load paper in
the tray for the best print quality.

This chapter includes:

Choosing Paper and Other Materials

Verifying the Output Location

Loading Paper

Printing on Special Materials

Canceling a Print Job

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 Choosing Paper and Other Materials
You can print on a variety of print materials, such as plain paper,
envelopes, labels, transparencies and so on. See Paper
Specifications on page 6.3. To get the best possible print
quality, use only high-quality copier-grade paper.

When you choose print materials, consider the followings:

Desired outcome: The paper you choose should be

appropriate for the project.

Size: You can use any size paper that fits easily within the
paper adjusters of the paper feeder.

Weight: Your printer supports paper weight as follows:

16~24 lbs (60~90 g/m2) bond for the tray

16~43 lbs (60~165 g/m2) bond for the manual tray

Brightness: Some papers are whiter than others and produce

sharper, more vibrant images.

Surface smoothness: The smoothness of the paper affects

how crisp the printing looks on the paper.

Caution: Using a material that does not conform to the

specification listed in the paper specification can cause problems
that may require service. This service is not covered by the
warranty or service agreements.

3.2 USING PRINT MATERIALS

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 Type, Input Sources and Capacities

Input Source/Capacitya
Paper Type
Paper Tray Manual tray
Plain paper 150 1

Envelopesb - 1

Labelsb - 1

3
Transparency filmsb - 1

Card stocksb - 1

a. Maximum capacity may differ depending on media weight, thickness, and

environmental conditions.
b. If you experience excessive jamming, load one sheet at a time through the
manual tray.

Guidelines for Paper and Special Materials

When selecting or loading paper, envelopes, or other special
material, keep these guidelines in mind:
Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and the poor print quality.
Use only high quality copier grade paper for the best print
quality.
Avoid paper with embossed lettering, perforations, or a
texture that is too smooth or too rough. Paper jams may
occur.
Store paper in its ream wrapper until you are ready to use.
Place cartons on pallets or shelves, not on the floor. Do not
place heavy objects on top of the paper, whether it is
packaged or unpackaged. Keep it away from moisture, or
other conditions that can cause it to wrinkle or curl.
Store unused materials at temperatures between 15 oC and
30 oC (59 oF to 86 oF). The relative humidity should be
between 10 % and 70 %.
During storage, you should use moisture-proof wrap, such as
any plastic container or bag, to prevent dust and moisture
from contaminating your paper.
Load special paper types one sheet at a time through the manual
tray to avoid paper jams.
Only use materials specifically recommended for use in laser
printers.
To prevent special materials, such as transparencies and label
sheets from sticking together, remove them as they prints
out.

USING PRINT MATERIALS 3.3

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 For envelopes:
- Use only well-constructed envelopes with sharp, well
creased folds.
- Do not use envelopes with clasps and snaps.
- Do not use envelopes with windows, coated lining, self-
adhesive seals, or other synthetic materials.
- Do not use damaged or poorly made envelopes.
- Only use envelopes recommended for laser printers. Before
loading envelopes in the tray, make sure that they are
undamaged and are not stuck together.
- Do not feed stamped envelopes.
For transparencies:
- Place them on a flat surface after removing them from the
printer.
- Do not leave them in the paper tray for long periods of time.
Dust and dirt may accumulate on them resulting in spotty
printing.
- To avoid smudging caused by fingerprints, handle them and
coated paper carefully.
- To avoid fading, do not expose the printed transparencies to
prolonged sunlight.
- Only use transparencies recommended for use in laser
printers.
- Ensure that transparencies are not wrinkled, curled, or have
any torn edges.
For labels:
- Verify that their adhesive material can tolerate fusing
temperature of 180 oC (356o F) for 0.1 second.
- Make sure that there is no exposed adhesive material
between them. Exposed areas can cause labels to peel off
during printing, which can cause paper jams. Exposed
adhesive can also cause damage to machine components.
- Do not load a sheet of them through the printer more than
once. The adhesive backing is designed for one pass
through the machine.
- Do not use labels that are separating from the backing
sheet or are wrinkled, bubbled, or otherwise damaged.
- Only use labels recommended for laser printers.

3.4 USING PRINT MATERIALS

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 For Card Stock or Custom-sized materials:
- Postcards, 3.5 by 5.83 in.(index) cards and other custom-
sized materials can be printed with this printer. The
minimum size is 76 by 127mm(3.0 by 5.0 in.) and the
maximum size is 216 by 356mm(8.5 by 14 in.)
- Always insert the short-edge into the manual tray first. If
you want to print in landscape mode, make this selection
through your software. Inserting paper long-edge first may
cause a paper jam.
- Do not print on media smaller than 76mm (3.0 in.) wide or

3
127mm(5.0 in.) long.
For preprinted paper:
- Letterheads must be printed with heat-resistant ink that will
not melt, vaporize, or release hazardous emissions when
subjected to the printers fusing temperature of 205 C
(400 F) for 0.1 second.
- Ink on letterheads must be non-flammable and should not
adversely affect any printer rollers.
- Forms and letterheads should be sealed in a moisture-proof
wrapping to prevent changes during storage.
- Before you load preprinted paper as forms and letterheads,
verify that the ink on the paper is dry. During the fusing
process, wet ink can come off preprinted paper.
Do not use Carbonless paper and Tracing paper. Use of
these types of paper could result in chemical smells and could
damage your printer.

USING PRINT MATERIALS 3.5

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 Verifying the Output Location
The printer has the paper output tray that collects paper face-
down, in correct order.

Notes:
If you continuously print many pages, the surface of the output
tray may become hot. Be careful not to touch the surface, and
especially keep children away from the surface.
The front output tray can hold up to 100 sheets of paper. Remove
the pages so that the tray is not overloaded.

Loading Paper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove the paper in the tray while
a job is printing. Doing so may cause a paper jam. See Type,
Input Sources and Capacities on page 3.3 for acceptable paper
size and capacity for the tray.

Using the Tray

The tray holds 150 sheets of paper. See Type, Input Sources
and Capacities on page 3.3 for acceptable paper size and
capacity of the tray.

Load a stack of paper into the tray and print. For details about
loading paper in the tray, see Loading Paper on page 2.7.

3.6 USING PRINT MATERIALS

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 Using the Manual Tray
If you select Manual Feed in the Source option, you can
manually load paper in the manual tray. Manually loading paper
can be helpful when you want to check the print quality after
each page is printed.

If you experience a paper jam from the manual tray, load one
sheet of paper at a time into the manual tray.

1 Load the print material in the manual tray with the print
side up.
3

Adjust the paper guide against the print material without

bending the paper.

2 When you print a document, you must select Manual Feed

for Source from the software application, and then select
the correct paper size and type. For details, see Software
Users Guide.

3 Press the Cancel button on the printer to start feeding.

Note: If you don't press the button after a pause, the paper will be
automatically fed into the printer.

4 Printing is started.
5 If you are printing multiple pages, load the next sheet after
the first page prints out, and press the Cancel button.

Repeat this step for every page to be printed.

USING PRINT MATERIALS 3.7

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 Printing on Special Materials

1 Open the paper input tray.

2 Load the print material in the manual tray. Do not mix
types. See the following directions to load each type of print
material.
Load the envelopes in the manual tray with the flap side
down.

The stamp area is on the left side and the end of the
envelope with the stamp area enters the printer first
and center of the manual tray.

Cautions: If you print 20 envelopes in succession, the surface of

the top cover may become hot. Please exercise caution.

Load labels in the manual tray with print side up.

Note: To prevent labels from sticking to each other, do not let the
printed label sheets stack up as they are printed out.

3.8 USING PRINT MATERIALS

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 Load transparencies in the manual tray with print side up,
and the top with the adhesive strip going first.

3
Notes:
To prevent transparencies from sticking to each other, do not let
the printed sheets stack up as they are printed out.
Place transparencies on a flat surface after removing them from
the printer.
Do not use transparencies that are separating from the backing
sheet.

Load card stock with print side up, short edge first and
center of the manual tray.

Notes: If you experience jams with card stock feeding, turn

the paper around and try again.

USING PRINT MATERIALS 3.9

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 Load letterheads in the manual tray with the design face
up, top edge towards the printer.

3 Adjust the side guide to the edge of the material.

4 When you print on special material, you must select
Manual Feed for Source from the software application,
and then select the correct paper size and type. For details,
see Software Users Guide.

5 Press the Cancel button to start feeding.

Canceling a Print Job

There are two ways to cancel a print job.

To stop a print job from the Control Panel

Press the Cancel button on the control panel.

The printer will finish printing the page that is moving through
the printer and delete the rest of the print job. Pressing the
Cancel button cancels only the current job in the printer. If
more than one print job is in the printer memory, the Cancel
button must be pressed once for each job.

3.10 USING PRINT MATERIALS

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 To stop a print job from the Printers folder

1 From the windows Start menu, select Settings.

2 Select Printers to open the Printers window, and double-

click the your printer icon.

3 From the Document menu, select Cancel Printing

(Windows 95/98/Me) or Cancel (Windows NT 4.0/2000/XP).

3
In Manual Feed mode, you cant cancel a print job by pressing
the Cancel button.

To cancel a print job in Manual Feed mode:

1 Turn the printer off.

2 Double-click the icon at right bottom of the window.

Double-click this icon to view

the queue of the print jobs.

3 Select a job you want to cancel.

4 For Windows 95/98/Me, select Cancel Printing from

Document menu.
For Windows NT 4.0/2000/XP, select Cancel from
Document menu.

5 When the jobs are removed from the list, turn the printer
on.

USING PRINT MATERIALS 3.11

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 4
Maintaining Your Printer

This chapter provides suggestions for maintaining the toner

cartridge and the printer.

This chapter includes:

Maintaining the Toner Cartridge

Using the Toner Save Mode

Cleaning the Printer

Consumables and Replacement Parts

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 Maintaining the Toner Cartridge

Toner cartridge storage

To get the maximum results from the toner cartridge, keep the
following guidelines in mind.
Do not remove the toner cartridge from its package until
ready for use.
Do not refill the toner cartridge. The printer warranty does
not cover damage caused by using a refilled cartridge.
Store toner cartridges in the same environment as the
printer.
To prevent damage to the toner cartridge, do not expose it to
light for more than few minute.

Toner cartridge life expectancy

The life of the toner cartridge depends on the amount of toner

that print jobs require. When printing text at 5% coverage, a
4
new toner cartridge lasts an average of 3,000 pages. (The
original toner cartridge supplied with the printer lasts an
average of 1,000 pages.)

Saving toner

To save toner, press the Cancel button on the printer control

panel. The Toner Save LED will be lit. You can also enable the
Toner Save mode in the printer properties. For details, see
Software Users Guide. Selecting this option will extend the
life of the toner cartridge and reduce your cost per page, but will
reduce the print quality.

MAINTAINING YOUR PRINTER 4.2

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 Redistributing Toner
When toner is low, faded or light areas may appear on a printed
page. You may be able to temporarily improve the print quality
by redistributing the toner. The following procedures may allow
you to finish the current print job before replacing the toner
cartridge.

1 Open the front cover.

2 Pull the toner cartridge out and remove it from the printer.

Cautions:
Avoid reaching too far into the printer. The fusing area may be
hot.
To prevent damage to the toner cartridge, do not expose it to
light for more than few minutes.
Do not touch the green underside of the toner cartridge. Use the
handle on the cartridge to avoid touching this area.

4.3 MAINTAINING YOUR PRINTER

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 3 Gently shake the toner cartridge from side to side five or six
times to redistribute the toner.

Note: If the toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.

4 Reinsert the toner cartridge into the printer. Ensure that the
toner cartridge snaps into place.

5 Close the front cover. Make sure that the cover is securely
closed. If it is not firmly closed, printing errors may occur
when you print.

MAINTAINING YOUR PRINTER 4.4

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 Replacing the Toner Cartridge
If the print remains light after redistributing toner (see
page 4.3), replace the toner cartridge.

Remove the old cartridge and install a new toner cartridge. See
Installing the Toner Cartridge on page 2.4.

Using the Toner Save Mode

The Toner Save mode allows the printer to use less toner on
each page. Selecting this option will extend the life of your toner
cartridge and reduce your cost per page, but will reduce print
quality.

There are two ways to enable the Toner Save mode:

From the Control Panel

Press the Cancel button on the control panel. The printer must
be in Ready mode (On Line/Error green LED is on).

If the Toner Save LED is on, the mode is enabled and the
printer uses less toner to print a page.

If the Toner Save LED is off, the mode is disabled and the
printer prints in the normal mode.

From the Printer Properties

You can also enable the Toner Save mode in the Graphic tab of
the printer properties. For details, see Software Users Guide.

4.5 MAINTAINING YOUR PRINTER

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 Cleaning the Printer

To maintain the print quality, follow the cleaning procedures

below each time the toner cartridge is replaced or if print quality
problems occur.

Note: While cleaning the inside of the printer, be careful not to

touch the transfer roller (located underneath the toner cartridge).
Oil from your fingers can cause print quality problems.

Caution: Cleaning the cabinet of the printer with surfactants

containing large amounts of alcohol, solvent or other strong
substances can discolor or crack the cabinet.

Cleaning the Outside

Wipe the outside surface of the printer with a soft, clean, lint-
4
free cloth. You can dampen the cloth slightly with water, but be
careful not to let any water drip onto the printer or inside of it.

Cleaning the Inside

During the printing process, paper, toner, and dust particles can
accumulate inside the printer. This buildup can cause print
quality problems, such as toner specs or smearing. Cleaning the
inside of the printer will eliminate or reduce these problems.

Cleaning inside the printer

1 Turn the printer off and unplug the power cord, then wait
for the printer to cool.

2 Open the front cover.

MAINTAINING YOUR PRINTER 4.6

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 3 Pull the toner cartridge out and remove it from the printer..

4 Remove the manual tray by pulling it out.

5 With a dry, lint-free cloth, wipe away any dust and spilled
toner from the toner cartridge area and the toner cartridge
cavity.

Note: To prevent damage to the toner cartridge, do not expose it

to light for more than few minute. Cover it with a piece of paper, if
necessary. Also, do not touch the black transfer roller inside the
printer.

4.7 MAINTAINING YOUR PRINTER

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 6 Locate the long strip of glass (LSU) inside the top of the
cartridge compartment, and gently swab the glass to see if
dirt turns the white cotton black.

7 Reinsert the manual tray, toner cartridge and close the

cover. Make sure that the cover is securely closed. If it is
not firmly closed, printing errors may occur when you print.

8 Plug in the power cord, and turn the printer on.

MAINTAINING YOUR PRINTER 4.8

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 Consumables and Replacement
Parts

From time to time, you will need to replace the roller and fuser
unit to maintain top performance and avoid print quality
problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a

specified number of pages. See the table below.
Items Yield (Average)

Transfer Roller Approx. 50,000 pages

Pick-up Roller Approx. 50,000 pages

Fuser Unit Approx. 50,000 pages

To purchase the consumables and replacement parts, contact

Samsung dealer or the place where you bought your product.
We strongly recommend that items be installed by a trained
service personnel.

4.9 MAINTAINING YOUR PRINTER

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 5 Solving Problems

This chapter provides helpful information for what to do if

you encounter an error while using your printer.

This chapter includes:

Troubleshooting Checklist

Solving General Printing Problems

Clearing Paper Jams

Solving Print Quality Problems

Troubleshooting Error Messages

Common Windows Problems

Common Macintosh Problems

Common Linux Problems

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 Troubleshooting Checklist
If the printer is not working properly, consult the following checklist. If the printer
does not pass a step, follow the corresponding troubleshooting suggestions.

Check Solution

Check the power cord Check the power source by plugging into another
and the power switch. outlet.

Make sure that the On In the Ready mode, the On Line/Error LED lights
Line/Error LED is on. green. If the On Line/Error LED lights red or blinks,
go to Troubleshooting Error Messages on page 5.17.

Press and hold the If a demo page does not print, check the paper supply
Cancel button to print a in the input tray.
demo page. If the paper jams in the printer, go to Clearing Paper
Jams on page 5.6.

Check the demo page to If there is a print quality problem, go to Solving Print
see if it is printed Quality Problems on page 5.11.
correctly.

Print a short document If the page does not print, check the cable connection
from a software between the printer and the computer.
application to verify that Check the print queue or print spooler to see if the
the computer and printer printer has been paused.
are connected and are
communicating correctly. Check the software application to ensure you are
using the proper printer driver and communication
port. If the page is interrupted during printing, go to
Solving General Printing Problems on page 5.3.

If completing the Solving General Printing Problems on page 5.3.

checklist does not Troubleshooting Error Messages on page 5.17.
resolve the printer
problem, check the Common Windows Problems on page 5.18
following troubleshooting Common Macintosh Problems on page 5.18
sections. Common Linux Problems on page 5.19

5.2 SOLVING PROBLEMS

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 Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested
solutions.

Problem Possible Cause Solution

The Printer The printer is not Check the power cord connections. Check
does not print. receiving power. the power switch and the power source.

The printer is not Select your printer in the printer folder in

selected as the default Windows as your default printer.
printer.

Check the printer for After locating the problem, clear it.
the following: Close the door.
The printer cover is Clear the paper jam. See Clearing
not closed. Paper Jams on page 5.6.
Paper is jammed. Load paper. See Loading Paper on
No paper is loaded. page 2.7.
The toner cartridge Install the toner cartridge. See
is not installed. Installing the Toner Cartridge on
The installed toner page 2.4.
cartridge is the
wrong toner If the problem persists, contact your
cartridge. service representative.
5
The printer may be in Add paper to the tray and press the
Manual Feed mode. Cancel button on the printers control
panel to begin printing.

The connection cable Disconnect the printer cable and

between the computer reconnect it.
and the printer is not
connected properly.

The connection cable If possible, attach the cable to another

between the computer computer that is working properly and
and the printer is print a job. You can also try using a
defective. different printer cable.

The port setting is Check the Windows printer setting to

incorrect. make sure that the print job is sent to the
correct port (for example, LPT1). If the
computer has more than one port, make
sure that the printer is attached to the
correct one.

The printer may be Check the printer properties to ensure

configured incorrectly. that all print settings are correct.

SOLVING PROBLEMS 5.3

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 Problem Possible Cause Solution

The printer The printer driver may Reinstall the printer driver; see
does not print. be incorrectly Software Users Guide. Try printing a
(continued) installed. demo page.

The printer is Check the LEDs on the control panel to

malfunctioning. determine if the printer is indicating a
system error.

The machine The paper source For many software applications, the paper
selects print selection in the printer source selection is found under the Paper
materials from properties may be tab within the printer properties. Select the
the wrong paper incorrect. correct paper source. For details, see
source. Software Users Guide.

Paper does not Paper has not been Remove paper from the tray and reload it
feed into the loaded correctly. correctly.
printer.
There is too much Remove excess paper from the tray.
paper in the tray.

The paper is too thick. Use only paper that meets the
specifications required by the printer.

Print job is The job may be very Reduce the complexity of the page or try
extremely complex. adjusting the print quality settings.
slow.
The maximum print speed of the printer
is 20(A4) or 22(Letter) pages per minute.

If using Windows 95/ From the Start menu, choose Settings

98/Me, the Spooling and Printers. Right-click the your
Setting may be set printer icon, choose Properties, click
incorrectly. the Details tab, and then choose the
Spool Settings button. Select the
desired spool setting.

Half the page The page layout is too Simplify the page layout and remove any
is blank. complex. unnecessary graphics from the document.

The page orientation Change the page orientation in your

setting may be application.
incorrect.

The paper size and Ensure that the paper size in the print
the paper size settings settings matches the paper in the tray.
do not match.

5.4 SOLVING PROBLEMS

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 Problem Possible Cause Solution

The paper There is too much Remove excess paper from the tray.
keeps paper in the paper If printing on special materials, use the
jamming. tray. manual feed mode.

An incorrect type of Use only paper that meets the

paper is being used. specifications required by the printer.

There may be debris Open the front cover and remove the
inside the machine. debris.

The printer The printer cable is Disconnect the printer cable and
prints, but the loose or defective. reconnect. Try a print job that you have
text is wrong, already printed successfully. If possible,
garbled, or attach the cable and printer to another
incomplete. computer and try a print job that you
know works. Finally, try a new printer
cable.

The wrong printer Check the applications printer selection

driver was selected. menu to ensure that your printer is
selected.

The software Try printing a job from another

application is application.
malfunctioning.

The operating system

is malfunctioning.
If printing from Windows (any version),
exit to a DOS prompt and verify
5
functionality with the following command:
At a C:\ prompt, type Dir LPT1, and
press Enter. (This assumes you are
connected to LPT1.) Exit Windows and
reboot the computer. Turn the printer off
and then back on again.

Pages print, The toner cartridge is Redistribute the toner, if necessary. See
but are blank. defective or out of page 4.3.
toner.
If necessary, replace the toner cartridge.

The file may have Check the file to ensure it does not
blank pages. contain blank pages.

Some parts, such as Contact a service representative.

the controller or the
board, may be
defective.

ATTENTION:
If you have any printing problem after your printer prints about 50,000 pages, you must
contact the customer service to replace the transfer roller.

SOLVING PROBLEMS 5.5

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 Clearing Paper Jams
Occasionally, paper can be jammed during a print job. Some of
causes include:

The tray is overfilled.

The front cover has been opened during a print job.

Paper that does not meet paper specifications has been used.
See Paper Specifications on page 6.3.

Paper that is outside of the supported size range has been

used. See Paper Specifications on page 6.3.

If a paper jam occurs, the On Line/Error LED on the control

panel lights red. Find and remove the jammed paper. If it is
invisible, look inside the printer.

In the Paper Exit Area

Note: Paper jams in this area may result in loose toner on the
page. If you get any toner on your clothes, wash them in cold
water as hot water will set the toner into the fabric.

1 If the paper jams as it exits to the output tray and a long

portion of the paper is visible, pull the paper straight out.

When you pull the jammed paper, if there is resistance and

the paper does not move immediately, stop pulling.
Continue with the next step.

5.6 SOLVING PROBLEMS

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 2 Open the top cover and the inner cover.

Cautions:
When removing the jammed paper, be careful not to touch the
heat roller (located underneath the inner cover). It is hot and
could cause burns!
The top and inner cover themselves may also be hot due to the
heat roller. Allow the printer to cool before opening the covers.

3 Loosen the paper if it is caught in the heat rollers. Then pull

the paper gently out.
5

SOLVING PROBLEMS 5.7

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 4 Close the inner cover and the top cover. Printing resumes
automatically.

Note: Failed pages will not reprint. Try printing the pages.

In the Paper Feed Area

1 Remove any missfeed paper by pulling it out by the visible
edge from the tray. Make sure that all of the paper is
properly aligned in the tray.

2 Open and close the front or top cover to resume printing

the document from failed pages.

5.8 SOLVING PROBLEMS

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 In the Manual Tray
1 Remove the jammed paper in the tray by gently pulling it
straight out.

If there is any resistance and the paper does not move when you
pull, or if you cannot see the paper in this area, check the fuser
area around the toner cartridge.
2 Open and close the front or top cover to resume printing
the document from failed pages.

Around the Toner Cartridge

1 Open the front cover.

2 Pull the toner cartridge out and remove it from the printer.

SOLVING PROBLEMS 5.9

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 3 If necessary, pull the manual tray out.
4 Gently pull the paper toward you.

5 Check that there is no other paper in the printer.

6 If necessary, push the manual tray back into the machine.

7 Reinstall the toner cartridge and close the front cover. Your
printer resumes printing the document from failed pages.

5.10 SOLVING PROBLEMS

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 Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. If a paper jam occurs, follow the steps outlined in
Clearing Paper Jams on page 5.6.
Follow the procedures in Loading Paper on page 2.7. Ensure
that the adjustable guides are positioned correctly.
Do not overload the tray.
Do not remove the paper from the tray while printing.
Flex, fan and straighten the paper before loading.
Do not use creased, damp or highly curled paper.
Do not mix paper types in the input tray.
Use only recommended print media. See Paper
Specifications on page 6.3.
Ensure that the recommended print side is facing up when
loading paper into the input tray.

Solving Print Quality Problems

Print Quality Checklist 5

Print quality problems can be resolved by following the checklist
below.
Redistribute toner in the toner cartridge (see page 4.3).
Clean the inside of the printer (see page 4.6).
Adjust the print resolution from the printer properties (see
Software Users Guide).
Ensure that the Toner Save mode is off (see Software
Users Guide and page 4.5).
Clear general printing problems (see page 5.3).
Install a new toner cartridge, and check the print quality (see
page 2.4).

SOLVING PROBLEMS 5.11

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 Solving Print Quality Problems

Problem Solution

Light or faded If a vertical white streak or faded area appears on the page:
print The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See Redistributing Toner
on page 4.3. If this does not improve the print quality,
install a new toner cartridge.
The paper may not meet paper specifications (for
example, the paper is too moist or too rough). See Paper
Specifications on page 6.3.
If the entire page is light, the print resolution setting is too
light or the Toner Save mode is on. Adjust the print
resolution and the Toner Save mode in the printer
properties. For details, see Software Users Guide.
A combination of faded or smeared defects may indicate
that the toner cartridge needs cleaning. See Cleaning the
Inside on page 4.6.
The surface of the LSU part inside the machine may be
dirty. Clean the LSU. See Cleaning the Inside on
page 4.6. Contact a service representative.

Toner specs The paper may not meet specifications (for example, the
paper is too moist or too rough). See Paper
Specifications on page 6.3.
The transfer roller may be dirty. See Cleaning the Inside
on page 4.6.
The paper path may need cleaning. See Cleaning the
Inside on page 4.6.

Dropouts If faded areas, generally rounded, occur randomly on the

page:
A single sheet of paper may be defective. Try reprinting
the job.
The moisture content of the paper is uneven or the paper
has moist spots on its surface. Try a different brand of
paper. See Paper Specifications on page 6.3.
The paper lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different kind or
brand of paper.
The toner cartridge may be defective. See Vertical
repetitive defects on the next page.
If these steps do not correct the problems, contact a
service representative.

5.12 SOLVING PROBLEMS

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 Problem Solution

Vertical lines If black vertical streaks appear on the page:

The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.

If white vertical streaks appear on the page:

The surface of the LSU part inside the machine may be
dirty. Clean the LSU. See Cleaning the Inside on
page 4.6. Contact your service representative.

Gray background If the amount of background shading becomes

unacceptable, the procedures below may fix the problem.
Change to a lighter weight pages. See Paper
Specifications on page 6.3.
Check the printers environment; very dry (low humidity)
or high humidity (higher than 80% RH) conditions can
increase the amount of background shading.
Remove the old toner cartridge and install a new one. See
Installing the Toner Cartridge on page 2.4.

Toner smear Clean the inside of the printer. See Cleaning the Inside
on page 4.6.
Check the paper type and quality. See Paper
Specifications on page 6.3.
Remove the toner cartridge and install a new one. See 5
Installing the Toner Cartridge on page 2.4.

Vertical repetitive If marks repeatedly appear on the printed side of the page
defects at even intervals:
The toner cartridge may be damaged. Clean the inside of
the printer. See Cleaning the Inside on page 4.6. After
cleaning the inside of the printer, if you still have the same
problems, install a new toner cartridge. See Installing the
Toner Cartridge on page 2.4.
Parts of the printer may have toner on them. If the defects
occur on the back of the page, the problem will likely
correct itself after a few more pages.
The fusing assembly may be damaged. Contact a service
representative.

SOLVING PROBLEMS 5.13

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 Problem Solution

Background Background scatter results from bits of toner distributed on

scatter the printed page.
The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or the printer properties.

Misformed If characters are improperly formed and producing hollow

characters images, the paper stock may be too slick. Try a different
paper. See Paper Specifications on page 6.3.

Page skew Check the paper type and quality. See Paper
Specifications on page 6.3.
Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.

Curl or wave Check the paper type and quality. Both high temperature
and humidity can cause paper curl. See Paper
Specifications on page 6.3.
Turn over the stack of paper in the input tray. Also try
rotating the paper 180 in the input tray.

5.14 SOLVING PROBLEMS

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 Problem Solution

Wrinkles or Ensure that the paper is loaded properly.

creases Check the paper type and quality. See Paper
Specifications on page 6.3.
Turn over the stack of paper in the input tray. Also try
rotating the paper 180 in the feeder.

Back of printouts The transfer roller may be dirty. See Cleaning the Inside
are dirty on page 4.6.
Check for leaking toner. Clean the inside of the printer.

Black pages The toner cartridge may not be installed properly. Remove
the cartridge and reinsert.
The toner cartridge may be defective and need replacing.
Install a new toner cartridge. 5
The printer may require repair. Contact a service
representative.

Loose toner Clean the inside of the printer.

Check the paper type and quality. See Paper
Specifications on page 6.3.
Install a new toner cartridge.
If the problem persists, the printer may require repair.
Contact a service representative.

SOLVING PROBLEMS 5.15

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 Problem Solution

Character voids are white areas within the parts of

Character Voids
characters that should be solid black:
If you are using transparencies, try another type of
transparency. Because of the composition of the
transparency, some character voids are normal.
You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
The paper may not meet paper specifications. See Paper
Specifications on page 6.3.

Horizontal stripes If horizontally aligned black streaks or smears appear:

The toner cartridge may be installed improperly. Remove
the cartridge and reinsert.
The toner cartridge may be defective. Install a new toner
cartridge. See Installing the Toner Cartridge on
page 2.4.
If the problem persists, the printer may require repair.
Contact a service representative.

Curl If the printed paper is curl or paper does not feed into the
printer:
Turn over the stack of paper in the input tray. Also try
rotating the paper 180 in the input tray.

5.16 SOLVING PROBLEMS

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 Troubleshooting Error Messages
When the printer experiences an error, the control panel will
indicate an error message with the indicator lights. Find the light
pattern below that matches the printer light pattern and follow
the solutions to clear the error.

LED status legend

symbol for light off

symbol for light on

symbol for light blinking

LED pattern Possible Problems and Solutions

Your system has some problems. If this problem occurs,

contact your service representative.

5
Paper jam occurs. To solve the problem, see Clearing
Paper Jams on page 5.6.
The front cover is open. Close the front cover.
Paper tray is empty. Load the paper in the Tray.
The toner cartridge is out of toner. Remove the old toner
On Line/Error LED
lights red
cartridge and install a new one. See Installing the Toner
Cartridge on page 2.4.

You pressed the Cancel button while the printer is

receiving data.
In Manual Feed mode, there is no paper in the manual
tray. Load paper into the manual tray.
If the printer is receiving data, the On Line/Error LED
slowly blinks green.
If the printer is printing the received data, the On Line/
Error LED blinks green fast.

SOLVING PROBLEMS 5.17

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 Common Windows Problems

Problem Possible Cause and Solution

File in Use message Exit all software applications. Remove all software from
appears during the StartUp Group, then restart Windows. Reinstall the
installation. printer software.

General Protection Close all other applications, reboot Windows, and try
Fault, Exception OE, printing again.
Spool32, or Illegal
Operation messages
appear.

Error Writing to LPTx Ensure that the cables are connected correctly and the
message appears. printer is on.

If bi-directional communication is not turned on in the

driver, it will also cause this message.

Note: Refer to Microsoft Windows 95, 98, Me, NT 4.0, 2000 or XP Users Guide that
came with your PC for further information on Windows error messages.

Common Macintosh Problems

Problem Possible Cause and Solution

There is described
"driver not installed"
Software is not installed correctly. Reinstall the software.
at Product List
See Software Users Guide.
Window after you
Make sure that you are using a high-quality cable.
click Add and Select
USB.

Your product not

Make sure that the cables are connected correctly and the
listed at Product List
printer is turned on.
Window after you
Make sure that the correct printer driver has been selected
click Add and Select
at Product List Window after you click Add and Select USB.
USB.

5.18 SOLVING PROBLEMS

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 Common Linux Problems

Problem Possible Cause and Solution

I cant change settings in You need to have administrator privileges to be able to
the configuration tool. affect global settings.

I am using the KDE Maybe you do not have the GTK libraries installed. These
desktop but the usually come with most Linux distributions, but you may
configuration tool and have to install them manually. Refer to your distributions
LLPR wont start. installation manual for more details about installing
additional packages.

I just installed this Some versions of the KDE or GNOME desktop

package but cant find environments may require that you restart your session
entries in the KDE/ for the changes to take effect.
Gnome menus.
I get a Some options are Some printers have conflicting settings, meaning that
not selected error some settings for two options cant be selected at the
message while editing the same time. When you change a setting and the Printer
printer settings. Package detects such a conflict, the conflicting option is
changed to a No Choice value, and you have to choose
an option that does not conflict before being able to submit
the changes.

I cant make a printer the In some conditions, it may not be possible to change the 5
system default. default queue. This happens with some variants of
LPRng, especially on recent RedHat systems that use the
printconf database of queues.
When using printconf, the /etc/printcap file is
automatically refreshed from the database of printers
managed by the system (usually through the printtool
command), and the queues in /etc/printcap.local are
appended to the resulting file. since the default queue in
LPRng is defined as the first queue in /etc/printcap,
therefore it is not possible for the Samsung Printer
Package to change the default when some queues have
otherwise been defined using printtool.
LPD systems identify the default queue as the one
named lp. Thus if there is already a queue by this
name, and if it doesnt have any alias, then you wont be
able to change the default. To work around this, you can
either delete the queue, or rename it by manually editing
the /etc/printcap file.

SOLVING PROBLEMS 5.19

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 Problem Possible Cause and Solution
The N-up setting does not The N-up feature is achieved through post-processing of
work correctly for some the PostScript data that is being sent to the printing
of my documents. system. However, such post-processing can only be
adequately achieved if the PostScript data conforms to the
Adobe Document Structing Conventions. Problems may
arise when using N-up and other features relying on post-
processing if the document being printed isnt compliant.

I am using BSD lpr Legacy BSD lpr systems have a hard limitation on the
(Slackware, Debian, older length of the option string that can be passed to the
distributions) and some printing system. As such, if you selected a number of
options chosen in LLPR different options, the length of the options may be
dont seem to take effect. exceeded and some of your choices wont be passed to the
programs responsible for implementing them. Try to select
less options that deviate from the defaults, to save on
memory usage.

I am trying to print a Most Unix applications that offer a Landscape orientation

document in Landscape option in their printing options will generate correct
mode, but it prints PostScript code that should be printed as is. In that case,
rotated and cropped. you need to make sure that you leave the LLPR option to
its default Portrait setting, to avoid unwanted rotations of
the page that would result in a cropped output.

Some pages come out all If the data being sent is in Encapsulated PostScript (EPS)
white (nothing is format, some earlier versions of CUPS (1.1.10 and before)
printed), and I am using have a bug preventing them from being processed
CUPS. correctly. When going through LLPR to print, the Printer
Package will work around this issue by converting the data
to regular PostScript. However, if your application
bypasses LLPR and feeds EPS data to CUPS, the document
may not print correctly.

I cant print to a SMB To be able to configure and use SMB-shared printers (such
(Windows) printer. as printers shared on a Windows machine), you need to
have a correct installation of the SAMBA package that
enables that feature. The smbclient command should be
available and usable on your system.

My application seems to Most Unix applications will expect a command like the
be frozen while LLPR is regular lpr command to be non-interactive and thus
running. return immediately. Since LLPR is waiting for user input
before passing the job on to the print spooler, very often
the application will wait for the process to return, and thus
will appear to be frozen (its windows wont refresh). This is
normal and the application should resume functioning
correctly after the user exits LLPR.

5.20 SOLVING PROBLEMS

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 Problem Possible Cause and Solution
How do I specify the IP It can be specified in the Add Printer dialog of the
address of my SMB configuration tool, if you dont use the CUPS printing
server? system. Unfortunately, CUPS currently doesnt allow to
specify the IP address of SMB printers, so you will have to
be able to browse the resource with Samba in order to be
able to print.

Some documents come Some versions of CUPS, especially those shipped with
out as white pages when Mandrake Linux before the 8.1 release, have some known
printing. bugs when processing the PostScript output from some
applications. Try upgrading to the latest version of CUPS
(at least 1.1.14). Some RPM packages for most popular
distributions are provided as a convenience with this Linux
Printing Package.

I have CUPS and some There may be some local options defined in your ~/
options (such as N-up) .lpoptions file, which is manipulated by the lpoptions
seem to be always command. These options will always be used if not
enabled even though I overridden by LLPR settings. To get rid of all options for a
dont pick them in LLPR. printer, run the following command, replacing printer
with the name of the queue: lpoptions -x printer.

I configured a printer to Most printing systems will not run as the super-user but as
print to a file, but I get a special user (usually lp). Therefore, make sure that the
Permission denied file you have chosen to print to is accessible to the user
errors. owning the spooler daemon.
5
On my PCL (or SPL) Unfortunately, some Unix applications may generate non-
printer, I sometimes get compliant PostScript output that may not be supported by
error messages printing Ghostscript, or even the printer itself in PostScript mode.
instead of my document. You can try to capture the output to a file and view the
results with Ghostscript (gv or ghostview will allow you to
do so interactively) and see if you get error messages.
However, since the application is at probably fault, contact
your software vendor to inform them of the issue.

SOLVING PROBLEMS 5.21

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 5.22 SOLVING PROBLEMS

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 6 Specifications

This chapter includes:

Printer Specifications

Paper Specifications

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 Printer Specifications

Item Specifications and Description

Model Name ML-2010P (SP20MPP)
Print Speed a Up to 20 ppm in A4 (22 ppm in Letter)
Resolution 1200 x 600 dpi
First Printing Time 10 seconds (from Ready)
Warmup Time 30 seconds
AC 110 - 127 V (USA, Canada) /
Power Rating
220 - 240 V (Others), 50 / 60 Hz
300 W average during operation /
Power Consumption
Less than 6 W in sleep mode
Stand by: Less than 35 dB;
Acoustic Noise b Printing: Less than 53 dB
Sleep mode: Background noise
Toner Supply Single cartridge
3,000 pages at ISO 19752 5% coverage
Toner Cartridge Life c
(Ships with 1,000 pages Starter Toner Cartridge)
Duty Cycle Monthly: Up to 5,000 pages
Weight 5.8 Kg (including Toner Cartridge)
Paper: 1.2 kg
Package Weight
Plastic: 0.2 kg
External Dimensions (W x D x H) 358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 in.
Temperature:10 ~ 32 C / 50 ~ 90 F; Humidity: 20 ~ 80
Operating Environment
% RH
Emulation SPL (Samsung Printer Language)
Random Access Memory (RAM) 8 MB (non expandable)
Fonts Windows font
USB 1.1 (Compatible with USB 2.0)
Interface
IEEE 1284 Parallel
Windows 95/98/Me/NT 4.0/2000/XP, Macintosh 10.3 or
OS Compatibility d
higher, Various Linux OS
a. Print speed will be affected by Operating system used, computing performance, application soft-
ware, connecting method, media type, media size and job complexity.
b. Sound Pressure Level, ISO 7779.
c. The number of pages may be affected by operating environment, printing interval, media type, and
media size.
d. Please visit www.samsungprinter.com to download the latest software version.

6.2 SPECIFICATIONS

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 Paper Specifications

Overview
Your printer accepts a variety of print materials, such as cut-
sheet paper (including up to 100% recycled fiber content
paper), envelopes, labels, transparencies and custom-size
paper. Properties, such as weight, composition, grain and
moisture content, are important factors affecting the printers
performance and the output quality. Paper that does not meet
the guidelines outlined in this Users Guide can cause the
following problems:

Poor print quality

Increased paper jams

Premature wear on the printer.

Notes:
Some paper may meet all of the guidelines in this guide and still
not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity
levels, or other variables over which Samsung has no control.
Before purchasing large quantities of paper, ensure the paper
meets the requirements specified in this Users Guide.

Caution: Using paper that does not meet these specifications

may cause problems, requiring repairs. These repairs are not
6
covered by the Samsung warranty or service agreements.

SPECIFICATIONS 6.3

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 Supported Sizes of Paper
Size (mm/in.)a Weight Capacityb
Plain paper
Letter (216 x 279/8.5 x 11) 16 to 24 lb
A4 (210 x 297/8.3 x 11.7) (60 to 90 g/m2
A5 (148 x 210/5.8 x 8.2)
bond) for the tray
150 sheets of 20 lb
with multi-pages
Executive (184 x 267/7.25 x 10.5) (75 g/m2 bond)
feeding
paper for the tray
Legal (216 x 356/8.5 x 14) 16 to 43 lb
1 sheet of paper for
JIS B5 (182 x 257/7.2 x 10.1) (60 to 165 g/m2
the tray or manual
bond) for the tray
ISO B5 (176 x 250/6.9 x 9.8) tray
with single page
A6 (105 x 148/4.1 x 5.8) feeding and the
Oficio (216 x 343/8.5 x 13.5 ) manual tray
Folio (216 x 330/8.5 x 13)

Envelopes c

No.10 (105 x 241/4.1 x 9.5)

DL (110 x 220/4.3 x 8.7)
75 to 90 g/m2
C5 (162 x 229/6.4 x 9)
C6 (114 x 162/4.5 x 6.4)
Monarch (98 x 191/3.9 x 7.5)

Labels
Letter (216 x 279/8.5 x 11) 120 to 150 g/m2
1 sheet of paper for the
A4 (210 x 297/8.3 x 11.7) manual tray
Transparency films
Letter (216 x 279/8.5 x 11) 138 to 146 g/m2
A4 (210 x 297/8.3 x 11.7)

Card stocks
90 to 163 g/m2
Post Card (101.6 x 152.4/4 x 6)

Minimum size (custom, 76 x 127/3 x5) 16 to 43 lb (60 to

Maximum size (Legal) 165 g/m2 bond)

a. The printer supports a wide range of media sizes.

b. Capacity may vary depending on print materials weight and thickness, and environmental
conditions.
c. Smoothness: 100 to 250 (Sheffield)

Note: You may experience jams when using print materials with a
length of less than 127 mm (5 in.). For optimum performance,
ensure that you are storing and handling the paper correctly. Please
refer to Printer and Paper Storage Environment on page 6.7.

6.4 SPECIFICATIONS

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 Guidelines for Using Paper
For the best result, use conventional 75 g/m2 (20 lb) paper.
Ensure that the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled or
bent edges.

If you are unsure of what type of paper you are loading (such
as, bond or recycled), check the label on the package.

The following problems may cause print quality deviations,

jamming or even damage to the printer.

Problem with
Symptom Solution
Paper
Poor print quality Too moist, too Try another kind of
or toner adhesion, rough, too smooth paper, between 100 ~
problems with or embossed; 250 Sheffield, 4 ~ 5 %
feeding faulty paper lot moisture content.
Store paper flat in its
Dropout,
Stored improperly moisture-proof
jamming, curl
wrapping.

Increased gray
background Use lighter paper, open
Too heavy
shading/printer the rear output tray.
wear

Too moist, wrong Open the rear output

Excessive curl
grain direction or tray.
6
problems with
short-grain
feeding Use long-grain paper.
construction
Jamming, damage Cutouts or Do not use paper with
to printer perforations cutouts or perforations.

Problems with
Ragged edges Use good quality paper.
feeding

Notes:
Do not use letterhead paper printed with low-temperature inks,
such as those used in some types of thermography.
Do not use raised or embossed letterhead.
The printer uses heat and pressure to fuse toner to the paper.
Ensure that any colored paper or preprinted forms use inks that
are compatible with this fusing temperature (180 C or 372 F
for 0.1 second).

SPECIFICATIONS 6.5

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 Paper Specifications
Category Specifications
Acid Content 5.5 ~ 8.0 pH
Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)

Curl in Ream Flat within 5 mm (0.02 in.)

Cut with sharp blades with no visible

Cut Edge Conditions
fray.

Must not scorch, melt, offset, or release

Fusing Compatibility hazardous emissions when heated to
200 C (392 F) for 0.1 second.

Grain Long Grain

Moisture Content 4 % ~ 6 % by weight

Smoothness 100 ~ 250 Sheffield

Paper Output Capacity

Output Tray Capacity
Face-down output 100 sheets of 75 g/m2 bond (20 lb)
tray paper

6.6 SPECIFICATIONS

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 Printer and Paper Storage Environment
Paper storage environmental conditions directly affect the feed
operation.

Ideally, the printer and paper storage environment should be at

or near room temperature, and not too dry or humid. Remember
that paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the

moisture in paper to evaporate, while cold causes it to condense
on the sheets. Heating systems and air conditioners remove
most of the humidity from a room. As paper is opened and used,
it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in
a room. As paper is opened and used it absorbs any excess
moisture, causing light print and dropouts. Also, as paper loses
and gains moisture it can become distorted. This can cause
paper jams.

Care should be taken not to purchase more paper than can be

used in a short time (about 3 months). Paper stored for long
periods may experience heat and moisture extremes, which can
cause damage. Planning is important to prevent damage to
large supplies of paper.

Unopened paper in sealed reams can remain stable for several

months before use. Opened packages of paper have more
potential for environment damage, especially if they are not
wrapped with a moisture-proof barrier.

The paper storage environment should be properly maintained

to ensure optimum printer performance. The required condition
is 20 to 24C (68 to 75F), with a relative humidity of 45% to
6
55%. The following guidelines should be considered when
evaluating the papers storage environment:
Paper should be stored at or near room temperature.
The air should not be too dry or too humid.
The best way to store an opened ream of paper is to rewrap it
tightly in its moisture-proof wrapping. If the printer
environment is subject to extremes, unwrap only the amount
of paper to be used during the days operation to prevent
unwanted moisture changes.

SPECIFICATIONS 6.7

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 INDEX

C paper jams, clear 5.6

paper load capacity 3.3
cancel, print 3.10
paper load, in tray 2.7, 3.6
card, print 3.9
parallel cable, connect 2.9
clean, printer 4.6
preprinted paper, print 3.10
connect
print
parallel 2.9
demo page 2.12
USB 2.10
printer cable, connect 2.9
USB cable 2.9
printer, clean 4.6
control panel, use 1.6
problem
Linux 5.19
D windows 5.18
demo page, print 2.12 problem, solving
checklist 5.2
general 5.3
E Macintosh 5.18
envelopes, print 3.8 paper jams 5.6
error, solve 5.17
Q
I quality problem, solve 5.12
install, toner 2.4
S
L software
labels, print 3.8 overview 2.13
load paper 2.7, 3.6 system requirements
Windows 2.14
M specification
paper 6.3
Macintosh printer 6.2
common problems 5.18 system requirements
Windows 2.14
O
output tray 3.6 T
toner
P install 2.4
paper guidelines 3.3 life 4.2
redistribute 4.3

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 replace 4.5
toner save 4.5
transparencies, print 3.9
turn on, printer 2.11

U
unpack 2.2
USB cable, connect 2.9, 2.10

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 Samsung Printer
Software Users Guide

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 CONTENTS
Chapter 1: INSTALLING PRINTER SOFTWARE IN WINDOWS
Installing Printer Software ........................................................................................................ 3
Changing the Software Language .............................................................................................. 4
Reinstalling Printer Software ..................................................................................................... 5
Removing Printer Software ....................................................................................................... 5

Chapter 2: BASIC PRINTING

Printing a Document ................................................................................................................ 6
Printer Settings ....................................................................................................................... 7
Layout Tab .................................................................................................................... 7
Paper Tab ...................................................................................................................... 8
Graphics Tab ................................................................................................................. 9
Extras Tab ................................................................................................................... 10
About Tab ................................................................................................................... 10
Printer Tab .................................................................................................................. 10
Using a Favorite Setting ................................................................................................ 11
Using Help ................................................................................................................... 11

Chapter 3: ADVANCED PRINTING

Printing Multiple Pages on One Sheet of Paper (N-Up Printing) ..................................................... 12
Printing Posters ..................................................................................................................... 13
Printing Booklets .................................................................................................................. 13
Printing on Both Sides of Paper (Manual Duplex) ....................................................................... 14
Printing a Reduced or Enlarged Document ................................................................................ 15
Fitting Your Document to a Selected Paper Size ......................................................................... 15
Using Watermarks ................................................................................................................. 16
Using an Existing Watermark ......................................................................................... 16
Creating a Watermark ................................................................................................... 16
Editing a Watermark ..................................................................................................... 17
Deleting a Watermark ................................................................................................... 17

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 Using Overlays ...................................................................................................................... 17
What is an Overlay? ...................................................................................................... 17
Creating a New Page Overlay ......................................................................................... 17
Using a Page Overlay .................................................................................................... 18
Deleting a Page Overlay ................................................................................................ 19

Chapter 4: SHARING THE PRINTER LOCALLY

Setting Up a Host Computer ................................................................................................... 20
Setting Up a Client Computer .................................................................................................. 20

Chapter 5: USING STATUS MONITOR

Opening the Troubleshooting Guide ......................................................................................... 21
Changing the Status Monitor Program Settings .......................................................................... 21

Chapter 6: USING YOUR PRINTER IN LINUX

System Requirements ............................................................................................................ 22
Installing the Printer Driver ..................................................................................................... 23
Changing the Printer Connection Method ......................................................................... 24
Uninstalling the Printer Driver ........................................................................................ 25

Using the Configuration Tool ................................................................................................... 25

Changing LLPR Properties ....................................................................................................... 26

Chapter 7: USING YOUR PRINTER WITH A MACINTOSH

Installing Software for Macintosh ............................................................................................. 27
Setting Up the Printer ............................................................................................................ 28
For a Network-connected Macintosh ................................................................................ 28
For a USB-connected Macintosh ..................................................................................... 28

Printing ................................................................................................................................ 28
Printing a Document ..................................................................................................... 28
Changing Printer Settings .............................................................................................. 29
Printing Multiple Pages on One Sheet of Paper .................................................................. 30

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 1 Installing Printer Installing Printer Software
Software in Windows All applications should be closed on your PC before beginning
installation.
This chapter includes:
NOTE: If the New Hardware Wizard window appears during
Installing Printer Software
the installation procedure, click in the upper right corner of
Changing the Software Language the box to close the window, or click Cancel.
Reinstalling Printer Software
Removing Printer Software 1 Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run and an installation
window appears.
If the installation window does not appear, click Start and
then Run. Type X:\Setup.exe, replacing X with the
letter which represents your drive and click OK.

NOTE: If your printer is not already connected to the

computer, the following window will appear.

After connecting the printer, click Next.

If you dont want to connect the printer at this time, click
Next, and No on the following screen. Then the installation
will start and a test page will not be printed at the end of the
installation.
The installation window that appears in this Users
Guide may differ depending on the printer and
interface in use.

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 2 Choose the type of installation. 5 To register yourself as a user of Samsung Printers in order
to receive information from Samsung, select the checkbox
and click Finish. You are now sent to the Samsung web
site.
Otherwise, just click Finish.

Typical: Installs the most common software for your

printer. This is recommended for most users.
Custom: Allows you to choose both the language of the
software and the individual components you want to
install. After selecting the language and the
component(s), click Next.
View Users Guide: Allows you to view the Users
Guide. If your computer doesnt have Adobe Acrobat, NOTE: If your printer driver doesnt work properly, reinstall
click on this option and it will automatically install Adobe the printer driver. See Reinstalling Printer Software on
Acrobat Reader for you. page 5.
3 After the installation is finished, a window asking you to
print a test page appears. If you choose to print a test
page, select the checkbox and click Next.
Otherwise, just click Next and skip to step 5.

NOTE: If your printer is not connected to the computer, the

window asking you to print a test page will not appear. Changing the Software
4 If the test page prints out correctly, click Yes. Language
If not, click No to reprint it. After installation of the software, you can change the display
language.
1 Click the Windows Start menu.
2 Select Programs or All Programs and then your printer
driver name.
3 Select Language Selection.
4 Select the desired language from the language selection
window, and click OK.

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 Reinstalling Printer Software Removing Printer Software
You can reinstall the software if installation fails. 1 Start Windows.
1 Start Windows. 2 From the Start menu select Programs or All Programs
2 From the Start menu select Programs or All Programs your printer driver name Maintenance.
your printer driver name Maintenance. Or place the CD-ROM into the CD-ROM drive.
Or place the CD-ROM into the CD-ROM drive. 3 Select Remove.
3 Select Repair. You will see a component list so that you can remove any
You will see a component list so that you can reinstall any item individually.
item individually. 4 Select the components you want to remove and then click
Next.
NOTE: If your printer is not already connected to the 5 When your computer asks you to confirm your selection,
computer, the following window will appear. click Yes.
The selected driver and all of its components are removed
from your computer.
6 After the software is removed, click Finish.

After connecting the printer, click Next.

If you dont want to connect the printer at this time, click
Next, and No on the following screen. Then the installation
will start and a test page will not be printed at the end of the
installation.
The reinstallation window that appears in this Users
Guide may differ depending on the printer and
interface in use.

4 Select the components you want to reinstall and click

Next.
If you select Printer, the window asking you to print a test
page appears. Do as follows:
a. To print a test page, select the check box and click
Next.
b. If the test page prints out correctly, click Yes.
If it doesnt, click No to reprint it.
5 When the reinstallation is done, click Finish.

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 2 Basic Printing
The basic print settings are selected within the Print
window. These settings include the number of copies and
print range.

This chapter explains the printing options and common printing

tasks in Windows.

This chapter includes:

Printing a Document Make sure that your
printer is selected.
Printer Settings
- Layout Tab
- Paper Tab
- Graphics Tab
- Extras Tab
- About Tab
- Printer Tab
- Using a Favorite Setting 3 Select your printer driver from the Name drop-down
- Using Help list.
4 To take advantage of the printer features provided by your
printer driver, click Properties or Preferences in the
applications Print window. For details, see Printer
Settings on page 7.
Printing a Document If you see Setup, Printer, or Options in your Print
window, click it instead. Then click Properties on the next
screen.
NOTE: 5 Click OK to close the printer properties window.
Your printer driver Properties window that appears in this 6 To start the print job, click OK or Print in the Print
Users Guide may differ depending on the printer in use. window.
However the composition of the printer properties window is
similar.
Check the Operating System(s) that are compatible
with your printer. Please refer to the OS Compatibility
section of Printer Specifications in your Printer Users
Guide.
If you need to know the exact name of your printer, you can
check the supplied CD-ROM.

The following procedure describes the general steps required

for printing from various Windows applications. The exact steps
for printing a document may vary depending on the application
program you are using. Refer to the Users Guide of your
software application for the exact printing procedure.
1 Open the document you want to print.
2 Select Print from the File menu. The Print window is
displayed. It may look slightly different depending on your
application.

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 Layout Tab
Printer Settings The Layout tab provides options to adjust how the document
appears on the printed page. The Layout Options includes
You can use the printer properties window, which allows you to Multiple Pages per Side and Poster. See Printing a
access all of the printer options you need when using your Document on page 6 for more information on accessing printer
printer. When the printer properties are displayed, you can properties.
review and change the settings needed for your print job.
Your printer properties window may differ, depending on your
operating system. This Software Users Guide shows the
1
Properties window for Windows 98.
Your printer driver Properties window that appears in this Users
Guide may differ depending on the printer in use.
2
If you access printer properties through the Printers folder, you
can view additional Windows-based tabs (refer to your
Windows Users Guide) and the Printer tab (see Printer Tab on
page 10).

NOTES:
Most Windows applications will override settings you specify
in the printer driver. Change all print settings available in the
software application first, and change any remaining settings
using the printer driver.
The settings you change remain in effect only while you are
using the current program. To make your changes
permanent, make them in the Printers folder.
The following procedure is for Windows XP. For other
Windows OS, refer to the corresponding Windows User's 1 Orientation
Guide or online help. Orientation allows you to select the direction in which
1. Click the Windows Start button. information is printed on a page.
2. Select Printers and Faxes. Portrait prints across the width of the page, letter style.
3. Select your printer driver icon. Landscape prints across the length of the page, spreadsheet
4. Right-click on the printer driver icon and select style.
Printing Preferences. Rotate allows you to rotate the page the selected degrees.
5. Change the settings on each tab, click OK.

Portrait Landscape

2 Layout Options
Layout Options allows you to select advanced printing options.
You can choose Multiple Pages per Side and Poster.
For details, see Printing Multiple Pages on One Sheet of Paper
(N-Up Printing) on page 12.
For details, see Printing Posters on page 13

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 Paper Tab 3 Source
Use the following options to set the basic paper handling Make sure that Source is set to the corresponding paper tray.
specifications when you access the printer properties. See Use the Manual Feed source when printing to special material.
Printing a Document on page 6 for more information on You need to load one sheet at a time into the manual tray.
accessing printer properties. If the paper source is set to Auto Select, the machine
automatically picks up print material in the following order: the
Click the Paper tab to access various paper properties.
manual tray and the paper tray.

4 Type
1 Make sure that Type is set to Printer Default. If you load a
different type of print material, select the corresponding paper
2
type. If you use cotton paper, set the paper type to Thick for best
printing. To use recycled paper, with weighs from 20lb to 24lb
3
(75~90g/m2), or colored paper, select Color Paper.
4

5 Scaling
Scaling allows you to automatically or manually scale your print
5 job on a page. You can choose from None, Reduce/Enlarge,
and Fit to Page.
For details, see Printing a Reduced or Enlarged Document on
page 15.
For details, see Fitting Your Document to a Selected Paper
Size on page 15.

1 Copies
Copies allows you to choose the number of copies to be printed.
You can select 1 to 999 copies.

2 Size
Size allows you to set the size of paper you loaded in the tray.
If the required size is not listed in the Size box, click Custom.
When the Custom Page Size window appears, set the paper
size and click OK. The setting appears in the list so that you can
select it.

Enter the custom

name you want to
use.

Enter the
paper size.

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 Graphics Tab 4 Advanced Options
Use the following Graphic options to adjust the print quality for You can set advanced settings by clicking the Advanced
your specific printing needs. See Printing a Document on Options button.
page 6 for more information on accessing printer properties.
Click the Graphics tab to display the properties shown below..

TrueType Options: This option determines what the driver

tells the printer about how to image the text in your document.
3 Select the appropriate setting according to the status of your
document. This option is available only when you use
Windows 9x/Me.
- Download as Bit Image: When this option is selected, the
driver will download the font data as bitmap images.
4 Documents with complicated fonts, such as Korean or
Chinese, or various other fonts, will print faster in this setting.
- Print as Graphics: When this option is selected, the driver
will download any fonts as graphics. When printing documents
with high graphic content and relatively few TrueType fonts,
printing performance (speed) may be enhanced in this
1 Resolution setting.
Print All Text Black: When the Print All Text Black option
The Resolution options you can select may vary depending on
is checked, all text in your document prints solid black,
your printer model. The higher the setting, the sharper the clarity
regardless of the color it appears on the screen. When not
of printed characters and graphics. The higher setting also may
checked, colored text prints in shades of gray.
increase the time it takes to print a document.
Darken Text: When the Darken Text option is checked, all
text in your document is allowed to print darker than on a
2 Toner Save Mode normal document.
Selecting this option extends the life of your toner cartridge and
reduces your cost per page without a significant reduction in print
quality.
Printer Setting: If you select this option, this feature is
determined by the setting youve made on the control panel of
the printer. Some printers do not support this feature.
On: Select this option to allow the printer to use less toner on
each page.
Off: If you dont need to save toner when printing a document,
select this option.

3 Darkness
Use this option to lighten or darken your print job.
Normal: This setting is for normal documents.
Light: This setting is for bolder line widths or darker gray-scale
images.
Dark: This setting is for finer line width, higher definition in
graphics, and lighter gray-scale images.

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 Extras Tab About Tab
You can select output options for your document. See Printing Use the About tab to display the copyright notice and the
a Document on page 6 for more information about accessing version number of the driver. If you have an Internet browser,
the printer properties. you can connect to the Internet by clicking on the web site icon.
Click the Extras tab to access the following feature: See Printing a Document on page 6 for more information
about accessing printer properties.

1 Printer Tab
If you access printer properties through the Printers folder,
2 you can view the Printer tab. You can set the printer
configuration.
3 The following procedure is for Windows XP. For other Windows
OS, refer to the corresponding Windows User's Guide or online
help.
1 Click the Windows Start menu.
2 Select Printers and Faxes.
3 Select your printer driver icon.
4 Right-click on the printer driver icon and select
Properties.
5 Click the Printer tab and set the options.

High Altitude Correction

If your printer is going to be used at a high altitude, checking this
1 Watermark
option will optimize the print quality for those circumstances.
You can create a background text image to be printed on each
page of your document. For details, see Using Watermarks on
page 16.

2 Overlay
Overlays are often used to take the place of preprinted forms and
letterhead paper. For details, see Using Overlays on page 17. Power Save
When this option is checked, the printer turns to the power save
3 Output Options mode after the selected time.
Print Order: You can set the sequence in which the pages
print. Select the print order from the drop-down list.
- Normal: Your printer prints all pages from the first page to
the last page.
- Reverse All Pages: Your printer prints all pages from the
last page to the first page.
- Print Odd Pages: Your printer prints only the odd numbered
pages of the document.
- Print Even Pages: Your printer prints only the even
numbered pages of the document.
Reprint When Jammed: When this option is checked, the
printer retains the image of a printed page until the printer
signals that the page has successfully exited the printer. If a
paper jam occurs, the printer will reprint the last page sent from
the computer after you have cleared the jam.

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 Using a Favorite Setting Using Help
The Favorites option, which is visible on each properties tab, Your printer has a help screen that can be activated by clicking
allows you to save the current properties settings for future the Help button in the printer properties window. These help
use. screens give detailed information about the printer features
To save a Favorites item: provided by the printer driver.
You can also click from the upper right corner of the window,
1 Change the settings as needed on each tab.
and then click on any setting.
2 Enter a name for the item in the Favorites input box.

3 Click Save.
When you save Favorites, all current driver settings are
saved.
To use a saved setting, select the item from the Favorites drop
down list. The printer is now set to print according to the
Favorites setting you selected.
To delete a Favorites item, select it from the list and click
Delete.
You can also restore the printer drivers default settings by
selecting Printer Default from the list.

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 3 Advanced Printing Printing Multiple Pages on One
This chapter explains printing options and advanced printing Sheet of Paper (N-Up Printing)
tasks.
You can select the number of pages to print on a single sheet
1 2
of paper. To print more than one page per sheet, the pages will
NOTE: be reduced in size and arranged in the order you specify. You
Your printer driver Properties window that appears in this 3 4 can print up to 16 pages on one sheet.
Users Guide may differ depending on the printer in use.
However the composition of the printer properties window is 1 To change the print settings from your software
similar. application, access printer properties. See Printing a
If you need to know the exact name of your printer, you can Document on page 6.
check the supplied CD-ROM. 2 From the Layout tab, choose Multiple Pages per Side in
the Type drop-down list.
This chapter includes: 3 Select the number of pages you want to print per sheet
(1, 2, 4, 6, 9, or 16) in the Pages per Side drop-down
Printing Multiple Pages on One Sheet of Paper (N-Up
list.
Printing)
Printing Posters
Printing Booklets
Printing on Both Sides of Paper (Manual Duplex)
Printing a Reduced or Enlarged Document
Fitting Your Document to a Selected Paper Size
Using Watermarks
Using Overlays

4 Select the page order from the Page Order drop-down

list, if necessary.
Check Print Page Border to print a border around each
page on the sheet.
5 Click the Paper tab, select the paper source, size, and
type.
6 Click OK and print the document.

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 4 Click the Paper tab, select the paper source, size, and
Printing Posters type.
5 Click OK and print the document. You can complete the
This feature allows you to print a single-page document onto 4, poster by pasting the sheets together.
9, or 16 sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
1 To change the print settings from your software
application, access printer properties. See Printing a
Document on page 6. Printing Booklets
2 Click the Layout tab, select Poster in the Type drop-
down list. 9 8 9
8

This printer feature allows you to print your document on both

sides of the paper and arranges the pages so that the paper can
be folded in half after printing to produce a booklet.
1 To change the print settings from your software
application, access the printer properties. See Printing a
Document on page 6.
2 From the Layout tab, choose Booklet Printing from the
Type drop-down list.

3 Configure the poster option:

You can select the page layout from 2x2, 3x3, or 4x4. If
you select 2x2, the output will be automatically stretched
to cover 4 physical pages.

NOTE: The booklet printing option is available when A4,

Letter, Legal, or Folio size is selected in the Size option on the
Specify an overlap in millimeters or inches to make it Paper tab.
easier to pasting the sheets together.
0.15 inches 3 Click the Paper tab, and select the paper source, size, and
type.
4 Click OK and print the document.
5 After printing, fold and staple the pages.

0.15 inches

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 3 From the Double-sided Printing section, select either
Printing on Both Sides of Paper None, Long Edge, or Short Edge.

(Manual Duplex)
You can print on both sides of a sheet of paper manually. Before
printing, decide how you want your document oriented.
The options are:
Long Edge, which is the conventional layout used in
book binding.
Short Edge, which is the type often used with calendars.
2

3
3 2 5
2 5 3
5 3
5

Long Edge Short Edge

NOTE: 4 Click the Paper tab and select the paper source, size, and
type.
Do not print on both sides of labels, transparencies,
envelopes, or thick paper. Paper jamming and damage to the 5 Click OK and print the document.
printer may result. The printer prints every other page of the document first.
To use double-sided printing, you can use only the following 6 Once the first side of your job has printed, the Printing Tip
paper sizes: A4, Letter, Legal, and Folio, with a weight of
window appears. Follow the on-screen instructions to
20~24 lbs (75~90 g/m).
complete the printing job.

To manually print a 2-sided document:

1 To change the print settings from your software
application, access printer properties. Printing a
Document on page 6.
2 From the Layout tab, select the paper orientation.

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 Printing a Reduced or Enlarged Fitting Your Document to a
Document Selected Paper Size
You can change the size of a pages content to appear larger or This printer feature allows you to scale your print job to any
smaller on the printed page. A
selected paper size regardless of the digital document size. This
can be useful when you want to check fine details on a small
1 To change the print settings from your software
document.
application, access printer properties. See Printing a
Document on page 6. 1 To change the print settings from your software
2 From the Paper tab, select Reduce/Enlarge in the Type application, access printer properties. See Printing a
drop-down list. Document on page 6.
3 Enter the scaling rate in the Percentage input box. 2 From the Paper tab, select Fit to Page in the Type drop-
down list.
You can also click the or button.
3 Select the correct size from the Target Page drop-down
list.

4 Select the paper source, size, and type in Paper Options.

5 Click OK and print the document.
4 Select the paper source, size, and type in Paper Options.
5 Click OK and print the document.

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 Creating a Watermark
Using Watermarks 1 To change the print settings from your software
application, access printer properties. See Printing a
The Watermark option allows you to print text over an existing Document on page 6.
document. For example, you may want to have large gray
2 Click the Extras tab, and click the Edit button in the
letters reading DRAFT or CONFIDENTIAL printed diagonally
Watermark section. The Edit Watermark window
across the first page or all pages of a document.
appears.
There are several predefined watermarks that come with the
printer, and they can be modified, or you can add new ones to
the list.

Using an Existing Watermark

1 To change the print settings from your software
application, access printer properties. See Printing a
Document on page 6.
2 Click the Extras tab, and select the desired watermark
from the Watermark drop-down list. You will see the
selected watermark in the preview image.

3 Enter a text message in the Watermark Message box.

You can enter up to 40 characters. The message displays
in the preview window.
When the First Page Only box is checked, the watermark
prints on the first page only.
Preview Image 4 Select watermark options.
You can select the font name, style, size, or grayscale level
3 Click OK and start printing. from the Font Attributes section and set the angle of the
watermark from the Message Angle section.
5 Click Add to add a new watermark to the list.
NOTE: The preview image shows how the page will look when
it is printed. 6 When you have finished editing, click OK and start
printing.
To stop printing the watermark, select <No Watermark> from
the Watermark drop-down list.

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 Editing a Watermark
1 To change the print settings from your software Using Overlays
application, access printer properties. See Printing a
Document on page 6.
2 Click the Extras tab and click the Edit button in the What is an Overlay?
Watermark section. The Edit Watermark window
An overlay is text and/or images stored in the computer hard
appears.
disk drive (HDD) as a special file format that can be printed on
3 Select the watermark you want to edit from the Current
Dear ABC

any document. Overlays are often used to take the place of

Watermarks list and change the watermark message and preprinted forms and letterhead paper. Rather than using
options. preprinted letterhead, you can create an overlay containing the
4 Click Update to save the changes. exact same information that is currently on your letterhead. To
Regards

WORLD BEST

5 Click OK until you exit the Print window. print a letter with your companys letterhead, you do not need
to load preprinted letterhead paper in the printer. You need only
tell the printer to print the letterhead overlay on your
Deleting a Watermark document.

1 To change the print settings from your software

application, access printer properties. See Printing a Creating a New Page Overlay
Document on page 6. To use a page overlay, you must create a new page overlay
2 From the Extras tab, click the Edit button in the containing your logo or image.
Watermark section. The Edit Watermark window
appears.
1 Create or open a document containing text or an image for
use in a new page overlay. Position the items exactly as
3 Select the watermark you want to delete from the Current
you wish them to appear when printed as an overlay.
Watermarks list and click Delete. WORLD BEST

2 To save the document as an overlay, access printer

4 Click OK until you exit the Print window.
properties. See Printing a Document on page 6.
3 Click the Extras tab, and click Edit button in the Overlay
section.

Preview Image

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 4 In the Edit Overlay window, click Create Overlay. Using a Page Overlay
After an overlay has been created, it is ready to be printed with
your document. To print an overlay with a document:
1 Create or open the document you want to print.
2 To change the print settings from your software
application, access printer properties. See Printing a
Document on page 6.
3 Click the Extras tab.
4 Select the desired overlay from the Overlay drop-down
list box.
5 If the overlay file you want does not appear in the
Overlay list, click Edit button and Load Overlay, and
select the overlay file.

5 In the Create Overlay window, type a name of up to eight

characters in the File name box. Select the destination
path, if necessary. (The default is C:\Formover).

If you have stored the overlay file you want to use in an

external source, you can also load the file when you access
the Load Overlay window.
After you select the file, click Open. The file appears in the
Overlay List box and is available for printing. Select the
6 Click Save. The name appears on the Overlay List box.
overlay from the Overlay List box.
7 Click OK or Yes to finish creating.
The file is not printed. Instead it is stored on your
computer hard disk drive.

NOTE: The overlay document size must be the same as the

documents you print with the overlay. Do not create an overlay
with a watermark.

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 6 If necessary, click Confirm Page Overlay When
Printing. If this box is checked, a message window
appears each time you submit a document for printing,
asking you to confirm your wish to print an overlay on your
document.
If this box is not checked and an overlay has been
selected, the overlay automatically prints with your
document.
7 Click OK or Yes until printing begins.
The selected overlay downloads with your print job and
prints on your document.

NOTE: The resolution of the overlay document must be the

same as that of the document you will print with the overlay.

Deleting a Page Overlay

You can delete page overlays that you no longer use.
1 In the printer properties window, click the Extras tab.
2 Click the Edit button in the Overlay section.
3 Select the overlay you want to delete from the Overlay
List box.
4 Click Delete Overlay.
5 When a confirming message window appears, click Yes.
6 Click OK until you exit the Print window.

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 4 Sharing the Printer Setting Up a Host Computer
Locally 1 Start Windows.
2 From the Start menu select Printers and Faxes.
You can connect the printer directly to a selected computer, 3 Double-click your printer driver icon.
which is called host computer, on the network.
4 From the Printer menu, select Sharing.
The following procedure is for Windows XP. For other Windows
OS, refer to the corresponding Windows User's Guide or online 5 Check the Share this printer box.
help. 6 Fill in the Shared Name field, and then click OK.

NOTES:
Check the Operating System(s) that are compatible with
your printer. Please refer to the OS Compatibility section of
Printer Specifications in your Printer Users Guide.
If you need to know the exact name of your printer, you can
Setting Up a Client Computer
check the supplied CD-ROM.
1 Right-click the Windows Start button and select Explorer.
2 Open your network folder in the left column.
3 Click the shared name.
4 From the Start menu select Printers and Faxes.
5 Double-click your printer driver icon.
6 From the Printer menu, select Properties.
7 From the Ports tab, click Add Port.
8 Select Local Port and click New Port.
9 Fill in the Enter a port name field with the shared name.
10 Click OK and click Close.
11 Click Apply and click OK.

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 5 Using Status Monitor Changing the Status Monitor
If an error occurs while printing, the Status Monitor window Program Settings
appears, showing the error.
Select the Status Monitor icon on the Windows task bar and
right-click on the Status Monitor icon. Select Option.
NOTES:
The following window opens.
To use the this program, you need:
- Windows 98 or higher (Windows NT 4.0 can be used only
for network-supported printers.) To check for Operating
System(s) that are compatible with your printer, refer to
Printer Specifications in your Printer Users Guide.
- Internet Explorer version 5.0 or higher for flash animation
in HTML Help.
If you need to know the exact name of your printer, you can
check the supplied CD-ROM.

Opening the Troubleshooting Display when job is finished for network printer shows
the Status Monitor balloon when your job is complete.
Guide (Only for a network supported printer.)
Display when error occurs during printing shows the
Double click the Status Monitor icon on the Windows task bar. Status Monitor balloon when an error occurs during
printing.
Double click this icon.
Schedule an automatic status checking every allows
the computer to update the printer status regularly.
Setting the value close to 1 second causes the computer
to check the printer status more frequently, thereby
allowing a faster response to any printer error.
Or, from the Start menu, select Programs or All Programs
your printer driver name Troubleshooting Guide. NOTE: When the Status Monitor balloon appears to indicate
an error, you can cancel the current print job or view the
corresponding solution. If you select Cancel Printing, turn
the printer off and then click OK. It may take several minutes.
Note that data which is being sent to the printer via the
network will be lost.

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 6 Using Your Printer in System Requirements
Linux
Supported OS
You can use your printer in a Linux environment. Redhat 6.2/7.0/7.1 and above
Linux Mandrake 7.1/8.0 and above
This chapter includes:
SuSE 6.4/7.0/7.1 and above
System Requirements
Debian 2.2 and above
Installing the Printer Driver Caldera OpenLinux 2.3/2.4 and above
Changing the Printer Connection Method Turbo Linux 6.0 and above
Uninstalling the Printer Driver Slackware 7.0/7.1 and above
Using the Configuration Tool
Changing LLPR Properties
Recommended Capacities
Pentium IV 1 GHz or higher
RAM 256 MB or higher
HDD 1 GB or higher

Software
Glibc 2.1 or higher
GTK+ 1.2 or higher
GhostScript

NOTES:
The Linux printers properties window that appears in this
Users Guide may differ depending on the printer in use.
However the composition of the properties is similar.
You can check your printer name in the supplied CD-
ROM.

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 For Expert, select the desired option and then click
Begin Install.
Installing the Printer Driver
1 Make sure that you connect the printer to your computer.
Turn both the computer and the printer on.
2 When the Administrator Login window appears, type in
root in the Login field and enter the system password.

NOTE: You must log in as a super user (root) to install the

printer software. If you are not a super user, ask your system
administrator.

3 Insert the printer software CD-ROM. The CD-ROM

automatically runs.

NOTE: If the CD-ROM does not automatically run, click the

icon at the bottom of the window. When the Terminal 6 The printer driver installation begins. When the installation
screen appears, type in: is completed, click Start.
[root@local /root]# cd /mnt/cdrom (the CD-ROM directory)
[root@local cdrom]# ./setup.sh

4 Select the type of installation, either Recommended or

Expert, and then click Continue.

7 The Linux Printer Configuration window opens. Click the

Add Printer icon on the toolbar at the top of the window.

NOTE: Depending on the printing system in use, the

Administrator Login window may appear. Type in root in the
Recommended is fully automated and does not require Login field and enter the system password.
any interaction. Expert installation allows you to select
the install path or printing system. 8 You see the printers currently installed in your system.
5 If you selected Recommended, go to step 6. Select the printer you want to use. The function tabs
available for the selected printer appear at the top of the
Add a Printer window.

NOTE: If the printer supports PS printing, it is recommended

to select the PS driver.

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 9 Click the Connection tab and ensure that the printer port Changing the Printer Connection
is set properly. If it is not, change the device setting.
Method
If you change the printer connection method from USB to
parallel or vice versa while in use, you must reconfigure your
Linux printer by adding the printer to your system. Take the
following steps:
1 Make sure that you connect the printer to your computer.
Turn both the computer and the printer on.
2 When the Administrator Login window appears, type in
root in the Login field and enter the system password.

NOTE: You must log in as a super user (root) to install a new

printer to the printing system. If you are not a super user, ask
your system administrator.

10 You can use the Settings tab and the Queue tab to view 3 From the Startup Menu icon at the bottom of the desktop,
the printers current settings. If necessary, you can change select Linux Printer and then Configuration Tool.
the settings. You can also access the Linux Printer Configuration window
by typing in linux-config from the Terminal screen.
NOTE: Options may differ depending on the printer in use. 4 When the Linux Printer Configuration window appears,
The Description and the Location field in the Queue screen click the Add Printer icon on the toolbar at the top of the
may not appear depending on the printing system in use. window.
5 Click the Connection tab at the top of the Add a Printer
11 To exit, click OK. window.
12 When the window indicates that the new printer is Ensure that the printer port is set properly. If it is not,
successfully configured, click OK. change the device setting.
13 The Linux Printer Configuration window reappears. From
the Info tab, you can view information about your printer
driver. If necessary, you can change the printers
configuration. For details about changing the printers
configuration, see Using the Configuration Tool on page
25.

6 Click OK.

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 Uninstalling the Printer Driver
1 From the Startup Menu icon at the bottom of the desktop, Using the Configuration Tool
select Linux Printer and then Configuration Tool.
The configuration tool accesses administrative tasks, including
adding and removing new printers, and changing their global
settings. Regular users can also run it to easily inspect job
queues, examine printer properties and changing their local
preferences.
To access the Configuration Tool:
1 From the Startup Menu icon at the bottom of the screen,
select Linux Printer and then Configuration Tool. The
Linux Printer Configuration window appears.
You can also open this window from the Terminal screen by
typing in linux-config.
2 The Linux Printer Configuration window shows a list of
You can also access the Linux Printer Configuration window installed printers in the left pane. The right pane shows a
by typing in linux-config from the Terminal screen. number of tabs that display information regarding the
currently selected printer.
2 In the Linux Printer Configuration window, select the
Uninstall command from the File menu. Select your printer driver, if not currently selected.
3 The Administrator Login window appears. Type in root in
the Login field and enter the system password. Click
Proceed.

NOTE: You must log in as a super user (root) to uninstall the

printer software. If you are not a super user, ask your system
administrator.

4 A message window asking for confirmation to proceed with

the uninstallation appears. Click Yes.
5 Select Complete uninstall and then click Uninstall.

3 The Info tab shows general information about the printer.

If you are an Internet user, you can click Go to the Web
page for this printer to access the Samsung web page.
Click the Job tab to inspect and manage the job queue for
the selected printer. You can suspend, resume, or delete a
specific job(s) in the queue. If you drag a specific job(s),
you can drop it into the print queue of another printer.

6 Click OK to begin uninstallation.

7 When the uninstallation is completed, click Finished.

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 The Properties tab allows you to change the default You can also open the LLPR Properties window in the
printer settings. following ways:
From the Startup Menu icon at the bottom of the screen,
select Linux Printer, and then Linux LPR.
If the Linux Printer Configuration window is currently
open, select Test Print from the Print menu.
3 The LLPR Properties window opens.

NOTE: Regular users are able to override the system-wide

default settings defined by the administrator. When a regular
user clicks Apply, these custom settings will be saved in the
users profile and may be used later with LLPR. If the
administrator is running the configuration tool, then the
settings will be saved as the new global defaults.

You will see the following six tabs at the top of the
window:
General - allows you to change the paper size, the paper
type, the paper source, the orientation of the documents,
enable the duplex feature, add start and end banners,
Changing LLPR Properties and change the number of pages per sheet.
Margins - allows you to specify the page margins. The
You can fine-tune the printers properties by opening the LLPR
graphics on the right show the current settings. These
Properties window.
margins do not apply when printing regular PostScript
To open the LLPR Properties window: data.
1 From the application you are using, select the Print Image - allows you to set image options that will be used
command. when printing image files, i.e., when a non-PostScript
2 When the Linux LPR window opens, click Properties. document is passed to LLPR on the command line. Color
settings will also take effect for postscript documents.
Text - allows you to select the text density and turn the
syntax coloring on or off.
HP-GL/2 - allows you to set default options to print HP-
Click Properties.
GL/2 format documents, used by some plotters.
Advanced - allows you to override the default settings
for the printer.
If you click the Save button at the bottom of the window,
the options will be retained between LLPR sessions.
Use the Help button to view details about the options in
the window.
4 To apply the options, click OK in the LLPR Properties
window. You will return to the Linux LPR window. To start
printing, click OK.

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 7 Using Your Printer with
Install the Printer driver
1 Make sure that you connect your printer to the computer.
Turn on your computer and printer.
a Macintosh 2 Insert the CD-ROM which came with your printer into the
CD-ROM drive.
Your printer supports Macintosh systems with a built-in USB 3 Double-click CD-ROM icon that appears on your
interface or 10/100 Base-TX network interface card. When you Macintosh desktop.
print a file from a Macintosh computer, you can use the CUPS driver 4 Double-click the Installer folder.
by installing the PPD file. 5 Double-click the Printer folder.
6 Double-click the Samsung SPL2 Installer icon.
NOTE: Some printers do not support a network
7 Enter the password and click OK.
interface. Make sure that your printer supports a
network interface by referring to Printer Specifications 8 The Samsung SPL Installer window opens. Click Continue
and then click Continue.
in your Printer Users Guide.
9 Select Easy Install and click Install.

This chapter includes:

10 After the installation is finished, click Quit.
Installing Software for Macintosh Uninstalling the Printer driver
Setting Up the Printer Uninstall is required if you are upgrading the software, or if
installation fails.
Printing
1 Insert the CD-ROM which came with your printer into the
CD-ROM drive.
2 Double-click CD-ROM icon that appears on your
Macintosh desktop.
Installing Software for 3 Double-click the Installer folder.
Macintosh 4 Double-click the Printer folder.
5 Double-click the Samsung SPL2 Installer icon.
The CD-ROM that came with your printer provides you with the
PPD file that allows you to use the CUPS driver or Apple 6 Enter the password and click OK.
LaserWriter driver (only available when you use a printer 7 The Samsung SPL Installer window opens. Click Continue
which supports the PostScript driver), for printing on a and then click Continue.
Macintosh computer. 8 Select Uninstall and then click Uninstall.
Verify the following before you install the printer software: 9 When the uninstallation is done, click Quit.

Item Requirements

Operating System Mac OS 10.3.x

RAM 128 MB

Free Disk Space 200 MB

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 Setting Up the Printer Printing
Set up for your printer will be different depending on which
cable you use to connect the printer to your computerthe NOTES:
network cable or the USB cable.
The Macintosh printers properties window that appears in
this Users Guide may differ depending on the printer in use.
However the composition of the printer properties window is
For a Network-connected Macintosh similar.
You can check your printer name in the supplied CD-
NOTE: Some printers do not support a network ROM.
interface. Before connecting your printer, make sure
that your printer supports a network interface by
referring to Printer Specifications in your Printer Users
Guide. Printing a Document
When you print with a Macintosh, you need to check the printer
software setting in each application you use. Follow these steps
1 Follow the instructions on Installing Software for
to print from a Macintosh.
Macintosh on page 27 to install the PPD and Filter files on
your computer. 1 Open a Macintosh application and select the file you want
2 Open Print Setup Utility from the Utilities folder. to print.
3 Click Add on the Printer List. 2 Open the File menu and click Page Setup (Document
Setup in some applications).
4 Select the IP Printing tab.
5 Enter the printers IP address in the Printer Address
3 Choose your paper size, orientation, scaling, and other
options and click OK.
field.
6 Enter the queue name in the Queue Name field. If you
cannot determine the queue name for your printer server,
try using the default queue first.
7 Select Samsung in Printer Model and your printer in
Model Name.
8 Click Add. Make sure that your
printer is selected.
9 Your printers IP address appears on the Printer List, and
is set as the default printer.

For a USB-connected Macintosh

1 Follow the instructions on Installing Software for
Macintosh on page 27 to install the PPD and Filter files on
your computer.
2 Open Print Setup Utility from the Utilities folder. Mac OS 10.3
3 Click Add on the Printer List.
4 Select the USB tab. 4 Open the File menu and click Print.
5 Select Samsung in Printer Model and your printer in 5 Choose the number of copies you want and indicate which
Model Name. pages you want to print.
6 Click Add. 6 Click Print when you finish setting the options.

Your printer appears on the Printer List, and is set as the

default printer.

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 Changing Printer Settings Printer Features Setting
You can use advanced printing features when using your The Printer Features tab provides options for selecting the
printer. paper type and adjusting print quality.
From your Macintosh application, select Print from the File Select Printer Features from the Presets drop-down list to
menu. The printer name which appears in the printer properties access the following features:
window may differ depending on the printer in use. Except for
the name, the composition of the printer properties window is
similar.

Layout Setting
The Layout tab provides options to adjust how the document
appears on the printed page. You can print multiple pages on
one sheet of paper. Mac OS 10.3

Select Layout from the Presets drop-down list to access the

following features. For details, see Printing Multiple Pages on
One Sheet of Paper on the next column. 1 Paper Type
Make sure that Paper Type is set to Printer Default. If you
load a different type of print material, select the corresponding
paper type.

2 Resolution
You can select the printing resolution. The higher the setting, the
sharper the clarity of printed characters and graphics. The higher
setting also may increase the time it takes to print a document.

Mac OS 10.3

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 Printing Multiple Pages on One Sheet
of Paper
You can print more than one page on a single sheet of paper.
This feature provides a cost-effective way to print draft pages.
1 From your Macintosh application, select Print from the
File menu.
2 Select Layout.

Mac OS 10.3

3 Select the number of pages you want to print on one sheet

of paper on the Pages per Sheet drop-down list.
4 Select the page order from the Layout Direction option.
To print a border around each page on the sheet, select
the option you want from the Border drop-down list.
5 Click Print, and the printer prints the selected number of
pages on one side of each page.

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 INDEX

A configuration tool 25 from Windows 6

advanced printing, use 12 driver N-up
install 23 Macintosh 30
uninstall 25 Windows 12
LLP properties 26 overlay 17
B poster 16
booklet printing 13 scaling 15
M watermark 16
Macintosh printer properties, set
D driver Linux 26
document, print install 27 Macintosh 29
Macintosh 28 uninstall 27 Windows 7
Windows 6 printing 28 printer resolution, set
double-sided printing 14 setting up the printer 28 Macintosh 29
Windows 9
printer software
E N install
Extras properties, set 10 n-up printing Linux 23
Macintosh 30 Macintosh 27
Windows 12 Windows 3
uninstall
F Linux 25
favorites settings, use 11 Macintosh 27
O Windows 5
orientation, print printing
G Windows 7 booklets 13
overlay double-sided 14
Graphics properties, set 9
create 17
delete 19
H print 18 S
setting
help, use 11
darkness 9
P favorites 11
Paper properties, set 8 image mode 9
I resolution
paper size, set 8
install Macintosh 29
paper source, set
printer driver Windows 9
Linux 26
Linux 23 toner save 9
Macintosh 27 Windows 8
true-type option 9
Windows 3 paper type, set
software
Linux 26
install
Macintosh 29
Linux 23
L Windows 8 Macintosh 27
language, change 4 poster, print 13 Windows 3
Layout properties, set power save, set 10 reinstall
Linux 26 print Windows 5
Macintosh 29 document 6 system requirements
Windows 7 fit to page 15 Linux 22
from Macintosh 28 Macintosh 27
Linux uninstall

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 Linux 25
Macintosh 27
Windows 5
status monitor, use 21
system requirements
Linux 22
Macintosh 27

T
toner save, set 9

U
uninstall, software
Linux 25
Macintosh 27
Windows 5

W
watermark
create 16
delete 17
edit 17
print 16

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 www.samsungprinter.com Rev.1.00

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