You've Probably Been Involved in A Team-Building Activity at Some Point
You've Probably Been Involved in A Team-Building Activity at Some Point
But, whether or not you and your colleagues enjoyed the experience, what
happened when your team members returned to the office? Did they go
back to their usual behavior perhaps arguing over small assignments, or
refusing to cooperate with each other? The 'day of fun' may have been a
nice break from business, but did your colleagues actually use any of the
lessons that they learned once they were back in the workplace?
Too often, managers plan an activity with no real thought or goal in mind.
This tends to be a waste of time and managers risk losing the team's
respect when they plan an exercise that doesn't actually help those
involved.
This article shows you what to consider when planning a team event, and
we offer a variety of exercises to address different issues that teams
commonly face.
Spend time thinking about your team's current strengths and weaknesses.
Ask yourself these questions to identify the root of any problems:
Are there conflicts between certain people that are creating divisions within the
team?
Do team members need to get to know one another?
Do some members focus on their own success, and harm the group as a result?
Does poor communication slow the group's progress?
Do people need to learn how to work together, instead of individually?
Are some members resistant to change, and does this affect the group's ability to
move forward?
Do members of the group need a boost to their morale?
If you'd like to test how well you and your team work together, try our Team
Effectiveness Assessment . Once you've identified the causes of your
team's issues, you can plan exercises that will address these problems.
This will help your team to derive real benefit from the event and feel that
it was worth their while.
If you'd like to learn more about team building, read our Bite-Sized Training
session on Team Building.
Here are some basic exercises you could try, if you're faced with issues of
communication, stereotyping, or trust in your team.
Improving Communication
Back-to-Back Drawing Divide your group into pairs, and have each pair sit
on the floor back to back. Give one person in each pair a picture of a shape, and
give the other person a pencil and pad of paper.
Ask the people holding the pictures to give verbal instructions to their partners
on how to draw the shape without actually telling the partners what the shape
is. After they've finished, ask each pair to compare their original shape with the
actual drawing, and consider the following questions:
Allow group members to answer only yes or no, and encourage participants to
ask questions to as many different people as possible.
Auto mechanic.
Olympic medalist.
Professor.
Fast-food restaurant worker.
Postal worker.
Movie star.
Blindfold one person, the 'mine walker' this person is not allowed to talk. Ask
his or her partner to stay outside the mine field, and give verbal directions,
helping the mine walker avoid the obstacles, and reach the other side of the area.
Before you begin, allow partners a few minutes to plan how they'll
communicate. Then, make sure there are consequences when people hit an
obstacle. For example, perhaps they have to start again from the beginning.
What Not to Do
If you were a marathon runner, would you train just a few times a year for
your next race? Of course not. You would run almost every day. Why?
Because only through regular, continuous training and exercise would you
have a chance at winning.
Team building works on the same principle. Most managers plan one or two
events per year, and that's it. There's rarely any regular 'training' or follow-
up, and this can hold back the group's long-term success.
Many companies use sports for team-building activities. Yes, baseball and
soccer can be fun, and some people will enjoy it. But these activities can do
far more harm than good if they focus just on competing, and they can
really de-motivate people who are not particularly good at these sports.
Plan an event that makes people truly depend on others to succeed, and
stay away from competition and 'winning.'
Key Points
For team building to be effective, leaders must first identify the issues
their group is facing. Then they can plan activities to address these
challenges directly and make sure that the team will actually gain
some benefits from the event. Keep competition out of the exercises, and
aim to make team building part of the daily corporate culture, instead of
a once-a-year event.
Ensure that team-building activities and all corporate events comply with equality and
discrimination policy and law in respect of gender, race, disability, age, etc. Age
discrimination is a potential risk given certain groups and activities, and particularly so
because Age Discrimination is quite a recent area of legislation. Team-building facilitators
should be familiar with Employment Age Regulations and wider issues of Equality Law and
its protections against discrimination for reasons of race, gender, disability, etc. While this is
UK and European legislation, the principles are applicable to planning and running team-
building exercises anywhere in the world, being consistent with the ethical concepts.
An employer's duty of care (and potential liability) at corporate events traditionally was
fulfilled by ensuring no-one tripped over the electrical cable for the overhead projector.
Nowadays organizations have a deeper wider responsibility, which is progressively reflected
in law. Alcohol and discrimination are big issues obviously, but arguably a bigger
responsibility for employers is to the families and social well-being of employees, which
impacts directly onto society as a whole.
If you read about Erik Erikson's Life Stages Theory you will understand why parents of young
children especially are not helped by this sort of work pressure. Thwarting or obstructing
people's instincts - evolved over millennia - to be with and take care of their partners and
young families is extremely destructive. Employers who have a blatant antipathy for these
crucial life needs of their people are therefore socially irresponsible.
Inevitably strong work commitments put pressure on employees' families and partners. This
is particularly so in big modern corporations where travel and lengthy absence from home is
unavoidable in key roles. Modern ethical socially responsible organizations should be doing
whatever they can to minimize these effects, not make them worse.
Where possible employers should reward partners and families for their support and loyalty,
rather than alienate them by creating selfish staff-only events.
Laws are not yet clearly defined about the employer's liabilities arising from such situations,
however there are clear principles (e.g., related to stress, duty of care, social responsibility,
etc) which demand responsibility and anticipation from employers in this area.
Moreover, fostering a healthy work and home life balance tends to make organizations run
smoother and less problematically, notably in areas of grievance and counseling, stress and
conflict, disputes and litigation, recruitment and staff retention, succession planning,
company reputation and image.
If you are considering a staff-only social event - especially at night, involving alcohol,
dancing, overnight accommodation - or you are wondering generally where to draw the line
between working relationships and intimacy, or between fun and irresponsible risk, these
observations might help you decide.
The risks of running a socially irresponsible corporate event are emphasised if you consider
a scenario containing the following elements. Do not run an event containing these elements.
This is a negative example for the purposes of illustrating risk and responsibility:
You do not need to be a professor of social anthropology to guess that the above
circumstances are unlikely to be a useful corporate defence against any of the following
problems which could arise, directly, indirectly, or ironically if actually nothing whatever to do
with the event itself - try telling that to the offended party afterwards...
1. Extra-marital liaisons of various sorts between various people away from home,
whether serial philanderers, or momentarily weak in the face of temptation.
2. Seductions or more serious sexual behaviours resulting in a victim or complaint of
some sort.
3. Abuse of power/authority/bar-tab by a senior staff member, resulting in scandal when
a junior victim subsequently emerges, and says it all happened because they got
drunk downing umpteen free sambucas with the directors and then got taken
advantage of.
4. Someone deciding to drive away on the night three or four times over the legal limit
and getting arrested or causing an accident.
5. Damage to person or property, or violence resulting from too much alcohol.
You could probably add to this list. There is no limit to human ingenuity when behaving
irresponsibly under the influence of drink and any other stimulants of emotion or substance.
A socially responsible employer should be able to demonstrate they have been duly careful
and diligent in minimizing such risks when organizing any work events.
Executives, managers and employees of successful organizations hopefully love their work.
They live and breathe it, which is great - but what about the partners and families? Do they
love the organization? Sometimes not. Overly demanding work is a threat to family life - and
thereby to society. And just because a few staff members and crusty old directors can't wait
to get away from their spouses (a feeling no doubt reciprocated by the spouses), doesn't
mean that all employees feel the same way. The vast majority do not.
Staging intense social staff-only events can be upsetting to employees' partners and families.
A modern ethical employer's duty of care and social responsibility extsnds to the families of
its employees.
Divorce, separation and family conflicts and breakdowns are directly linked with many social
ills. Socially responsible ethical employers should be doing all they can to reduce these
causal factors - not to make them worse.
Remind yourself of Maslow's Hierarchy of Needs if you are in doubt about the acute stress
which arises when anyone is threatened at the level of family, loving relationships, home, etc.
Consider the stresses and difficulties caused to employees' partners excluded from such
occasions, and the effects which inevitably rebound on the employees, and cascade to
children. These are truly basic needs and an organization which jeopardises these factors is
irresponsible in the extreme.
Team building potentially includes a very wide variety of methodologies, techniques, theories
and tools. And also values and philosophy. At the foundation of good team building
is compassion and humanity - genuine care for others. This is what sustains and fuels people
in organizations.
It follows then that to become a great team builder you should open yourself to philosophical
ideas and values, as well as learn and experience as many methodologies and related
techniques as you can, which together will combine to give you the character, skills and
breadth for becoming an inspirational leader in team building - and in the training of team
building to others, be they trainers, managers, facilitators or team leaders.
Here are some examples of useful methodologies, concepts, etc., that can assist in planning
and facilitating team building activities:
Teambuilding activities, especially with big groups, can become quite chaotic and
difficult to control. Having some structure in place will reduce the risks of events
becoming too loose, and aims/outcomes being undermined or ignored. To help you
develop structure, see Kirkpatrick's learning evaluation model, and Bloom's
Taxonomy of learning domains. Also see Tuckman's 'Forming Storming..' theory to
appreciate how groups behave when they come together for the first time in new
situations.
Train the trainer courses - many and various, from the inspirational to more
theoretical - include lots of relevant learning about working with groups.
Explore facilitation and empathy concepts.
Understand personal change, and the challenges this can produce for people.
Look at stress and its causes and how to minimise it and reduce it.
Consider and talk about the growing importance of love and spirituality in
organizations.
Explore and use motivational and communications methodologies such as NLP,
and Transactional Analysis.
Psychometrics and personality are useful in understanding teams and group
behaviours.
Outdoor survival, 'outward bound' courses, and personal challenge activities are also
useful to experience and understand, in terms of what they offer people and how the
process develops at a deep level.
And always remember the importance of fun, games and toys - for example juggling,
plate-spinning, board games, tricks, puzzles, etc - use your imagination - school
education suppliers and exhibitions can be a really useful source of ideas, providers
and new products.
Whether you find a dedicated team building trainer/facilitation course or not try to access
many of the above sorts of methodologies and concepts - and anything else that inspires and
stimulates you - whenever the opportunity arises.
Ongoing competitions are excellent for team building, but If you are training the trainers don't
run a competition through the whole day - mix up the teams from time to time to show how
team dynamics can be changed and the effect of doing so. Also demonstrate how games
take on a different meaning if numbers are changed (eg larger teams require leadership or
there'll be passengers (see the POB team-building acronym); and, you can play the same
game with 3 and 6 people and it completely alters the conduct and outcomes).
Change and demonstrate gender and age mixes also - team mix is a crucial area of
understanding.
Use a mixture of games to cover different logistical and environmental constraints - small
room, large room, syndicate rooms, outdoors.
Include a mixture of games to develop different skills and aspects within team building -
leadership, cooperation, communication, breaking down barriers, planning, time-
management, etc.
Ask the delegates (in syndicates) to design their own games to meet specific scenarios. As
well as the ideas, look at all the variables: clarity of instructions, timings, team numbers and
mix, logistics, venue requirements, etc.
Outdoors, use traditional games like rounders, cricket, touch rugby, relay races, to
demonstrate the big team dynamics, and the physical exercise effect - stress reduction,
endorphins and neuro-transmitters, etc.
Also cover 'workshops' and how to plan and run them - practical sessions dealing with real
business issues, with real content and real action-based outcomes, including the team-
building effect - use a real business issue as an example. This would also require some pre-
session preparation and coached and measurable follow-up, which are also extremely useful
and under-used mechanisms.
Buy a big basket. Buy lots of sweets or candy, lollipops too, wrapped preferably (for hygiene
and maintenance reasons) and put them into the big basket. Put the big basket of sweets
and lollipops on the table before people arrive for work, or the meeting, or the training
session.
And then watch people smile. Sweets and lollipops break down barriers. They are a universal
language for feeling good and being happy.
After a week or two of different sweets throw in some bubblegum. Also some bubblegum with
collectible cards.
This gesture is not restricted to the training room; you can put baskets of sweets all over the
place. Even in the reception and the board room; and even in the finance director's office.
You can ask the receptionist if she (or he) would be so kind as to make sure that the sweet
basket is always filled to the brim (at the company's cost of course), and to make sure she
(or he) always invites every single visitor to dip their hand in and take a big handful for their
kids. And you'll see how wonderfully well people react to being treated in this way.
When you've firmly established the practice of having baskets of sweets everywhere, you
can move on to fresh cut flowers.........
A little bunch of fresh cut flowers in a vase, on a table. It's worth a million words.
(Next of course you'll need to appoint a flower monitor, which every right-minded person will
want to be, so you can have one per floor, or one per day of the week, or one per
department, whatever...)