Heather A.
Beach
1958 Tulip Street, Baton Rouge, LA 70806 * Cell (707) 208-0933 * [email protected]
Summary
I'm looking to partner with a company that has a vision needing to be implemented. When I arrive at a company, I start
as a "fire fighter." After processes and procedures have been established, I switch to a "fire preventer role. I am
committed to excellence in providing services to attract new and current customers and investing in our
employees. I am available to relocate for the right opportunity and also willing to travel. I have over fifteen
years of experience in Human Resources.
Work History
Hilton Baton Rouge Capital Center Baton Rouge, Louisiana
Human Resources Director May 2016- Present
Department Head at hotel with 292 rooms and over 160 employees
Oversaw the following: Employee Relations, Employee Benefits, Recruitment, Orientation, Hiring,
Layoffs, Terminations, Workers Compensation, Unemployment, Training, Investigations, Implementing
Policies and Procedures, Benefits, and Creating New Policies.
Partner with local charities and government agencies for recruiting. Completely changed the SOPs for
recruiting and hiring.
Worked with Department Heads to engage Team Members including Employee of the Month and
monthly incentives.
Investigated grievances and Hotline Calls as the unbiased person in the company while finding the
facts. Respond to any official complaints from state and federal agencies.
Facilitate effective communication with Hourly Team Members and Management.
Hilton Certified Trainer, train employees on Hilton curriculum and ensure compliance for Hilton Quality
Assurance.
Harlows Casino Resort & Spa Greenville, Mississippi
Human Resources Manager January 2015- March 2016
Operational Department Head at Harlows Casino which includes over 440 employees
Oversaw the following: Employee Relations, Employee Benefits, Recruitment, Orientation, Hiring,
Layoffs, Terminations, Workers Compensation, Unemployment, Training, Investigations, Implementing
Policies and Procedures, Benefits, and Creating New Policies.
Managed a direct team of five people as well as a member of the Executive Team
Investigated grievances and Hotline Calls as the unbiased person in the company while finding the
facts. Prepare investigation findings for litigation, also responding to any official complaints from state
and federal agencies.
Facilitate effective communication with Hourly Team Members and Management.
Chairperson of the Ambassador Roundtable which was a monthly meeting where elected hourly team
members from each department would bring concerns and ideas at a Luncheon with the General
Manager and myself.
Corporate Trainer- Rolled out and teach a six module Supervisor Training for Leads, Supervisors, and
above.
Senergy Group Inc. Vacaville, California
Chief Financial Officer July 2013- September 2014
Planning: Department and job site budgets vs. actuals, Strategic business plans, Developed financial
and tax strategies.
Operations: Member of Executive Management Team, Board of Directors, Financial operations of
subsidiary companies and managed third parties for functions that had been outsourced.
Implement operational best practices, cost effective employee benefit packages.
Risk Management: Monitor all open legal issues involving the company, and legal issues affecting the
industry. Ensure Standard Operating Procedures (SOP) are meeting requirements of auditors,
customers, and government agencies.
Manage Departments: Accounting, Human Resources, Investor Relations, Customer Relations, Vendor
and Subcontractor Relations, Employee Relations, Community Relations, approval of all contracts and
liens, legal, taxes.
Ensure Compliance in a multitude of genre: Contracting State License Board (CSLB), Electrical (C10),
Bond, Workers Compensation (WC), General Liability (GL), Tax liabilities, Secretary of State (SOS), CA
State Board of Equalization (BOE), OSHA, HIPAA, Employment laws, Unemployment (EDD), Short-term
Disability (SDI), Emergency Preparedness and Disaster Planning
Blue Mountain Enterprises Vacaville, California
Director of Human Resources March 2012- July 2013
Director of HR of Blue Mountain Enterprises which includes 47 companies and over 450 employees in
ten different states.
Oversaw the following: Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations,
Workers Compensation, Unemployment, Training Managers, Established Internships with local
Colleges, Implementing new Policies and Procedures
Ensure Compliance with all Federal and State regulations and mandates for Construction Field &
Office, HVAC, Electric, Plumbing, Shop/ Warehouse, Realty, Title Company, Raw Land Development,
Pest Repair, Non-Profit Construction, Service and Retrofit, Acquisitions
On Safety Board which includes implementing OSHA compliance and Risk Management.
Managed a direct team of six people as well as a member of the Executive Team
Investigated grievances as the unbiased person in the company while finding the facts. Prepare
investigation findings for litigation, also responding to any official complaints from state and federal
agencies. Also participate in legal mediations and settlement discussions.
Facilitate effective communication while transitioning from small business culture to a corporate
environment.
Caminar Fairfield, California
Human Resources Manager June 2009- February 2012
Responsibilities included: Human Resources, Recruiting, New Hires Orientations, Terminations,
Workers Compensation, Benefits, Budgets, Accounting, Payroll, Safety, Facility Management,
Managing Administrative, Part-time & On-Call Staff, 24 hour Staff Schedule, Community Care Licensing
Compliance, Medi-Cal Compliance, Extensive Background Checks for every employee.
Established (SOP) Standard Operating Procedures for all departments.
Implemented various Internships with local Colleges while working closely with educators to offer
insight into curriculum.
GC Products, Inc. Sacramento, California
Human Resources Manager April 2008- March 2009
Responsibilities included: Human Resources, Recruiting, New Hires Orientations, Terminations,
Workers Compensation, Benefits, Budgets, Accounting, Payroll, Safety, Facility Management,
Customer Service, Unemployment, and Risk Assessment.
Provided advice and counsel to all levels of staff to ensure compliance with applicable employment/
labor laws, regulations, OSHA, policies and procedures.
Developed and implemented employee handbook and evaluation process.
The Joseph Company Kansas City, Missouri
Director of Operations July 2005- March 2008
Planned and executed business conferences/ events both nationally and internationally. Attendees
varied from 100 to 10,000 depending on event.
Managed ten full-time staff members that traveled with me and 100 to 400 volunteers depending on
the size of the event.
Implemented a system that would train the counterpart team in the city of the next event while
supervising and supporting that team from a far. Events of this capacity were a team effort that
included various departments and amazing dedicated team.
Responsibilities Included: Marketing, pre-registration, Human Resources, recruiting and retaining
volunteers, encourage and strengthen volunteers and full-time staff, would research employment and
volunteer laws for each state and country, conference schedule, itinerary for entire trip, booking and
accommodate key speakers, projected vs. actual event budgets, and security for cash on hand.
Mobile store including: Marketing, creating product to sale at each event, including mass produce CDs
of seminar ready to sale within 20 minutes of session ending.
Tripled profits, income, and attendance per event within first six months.
Staffmark, Inc. Rogers, Arkansas
Staffing Manager October 2001- June 2005
Staffing agency which serviced industrial, clerical, and executive job openings.
Responsibilities Included: Employee Benefits, Recruitment, Orientation, Hiring, Layoffs, Terminations,
Workers Compensation, Unemployment, training and guiding clients, sales
Ensure Compliance with all Federal and State regulations for each industry that we serviced.
Responsible for client specific needs which included: Scheduling testing appointments, explanation of
results and suggestions to tailor format to fit needs. By implementing this new service, I was able to
bring in an extra $50,000 monthly for the bottom line.
Secured and serviced the University of Arkansas football contract which staffed over 400 employees
per game, revenue included $25,000 per football game.
Responsible for payroll roughly 20,000+ hours per week.
Education
University of Arkansas, Communications Fayetteville, Arkansas
NW Arkansas Community College, Business Administration/ Sociology Rogers, Arkansas
Solano County Multicultural Competency Certificate Fairfield, California
Microsoft Certificate for Word, Excel, and PowerPoint Sacramento, California
QuickBooks Course Completion San Mateo, California
Employment Law Course Completion Sacramento, California
EEOC Conference Biloxi, Mississippi
Respectful Service Trainer Greenville, Mississippi
Alamo Course Vicksburg, Mississippi
Software Programs
QuickBooks Peoplesoft ADP Peachtree Novatime Kronus Inyst
Word Excel Outlook PowerPoint Access Publisher Adobe
MS OneNote MS OneNote MS Sharepoint Remedy Acrobat Pro
Time OnDemand Talent Reef TeamWorks Online Paycor Exponent
