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Standard 5-Point Likert-Type Scale

Staff satisfaction is typically rated on a 5-point Likert scale from extremely dissatisfied to extremely satisfied. A standard 5-point satisfaction scale from 1 to 5 was converted to a 0 to 100 scale using a formula. This provided an adjusted satisfaction score that categorized satisfaction into five levels: extremely dissatisfied, dissatisfied, generally satisfied or not, satisfied, and extremely satisfied.

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Ajay Kumar Agarwal
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37 views

Standard 5-Point Likert-Type Scale

Staff satisfaction is typically rated on a 5-point Likert scale from extremely dissatisfied to extremely satisfied. A standard 5-point satisfaction scale from 1 to 5 was converted to a 0 to 100 scale using a formula. This provided an adjusted satisfaction score that categorized satisfaction into five levels: extremely dissatisfied, dissatisfied, generally satisfied or not, satisfied, and extremely satisfied.

Uploaded by

Ajay Kumar Agarwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Standard 5-point likert-type scale

Staff satisfaction is typically rated on a 5-point Likert scale from 1 (extremely dissatisfied
to 5 (extremely satisfied). And the standard satisfaction scale ranging from 1 to 5 were
converted into 0 to 100 scales using a formula as given below.
AdjSS = 100 (stdSS-1)/(5-1)
Where adjSS and stdSS are adjusted satisfaction score and standard satisfaction
score, respectively.
With the new scoring meth0od, job satisfaction fell into five categories: extremely
dissatisfied (adjSS: 1029), dissatisfied (3049), generally satisfied or not (5069),
satisfied (7089), and extremely satisfied (90100).[6]

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