Ability to understand, document and analyze the as-is state of the Infrastructure landscape

Ability to design, develop and implement To-Be solutions leveraging latest technology trends suitable for
customer business and technology roadmap
Ability to develop technology roadmap for a given customer environment
Ability to abstract and articulate the solution with business value design
Knowledge experience on AWS Code pipeline, API Gateway, EC2 API, Amazon S3, , VPC, Cloudwatch,
Kinesis and other tools.
Experience in deploying tiers across hybrid environments Public private cloud
Familiarize existing Ops engineers management with processes and best practices regarding migrating,
implementing and managing cloud based solutions in AWS.
Real world experience of deploying operating cloud services in AWS
Good to have: AWS Professional Certified

Role : Infrastructure Consulting Practitioner Role Description : Support clients to design, build and
run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational
efficiencies, improve employee and workplace performance and meet dynamic business demands.
Apply infrastructure improvements across the workplace, network, data center and operations as
well as provide resources to manage and run the infrastructure on a managed or capacity services
basis. Must have Skills : Amazon Web Services (AWS) Good to Have Skills : Linux Job Description
Additional Comments : Mandatory Skills: - Amazon Linux and RedHat
administration(preferably Amazon Linux) - Hands on experience of AWS services like (EC2,
S3, Glacier, ELB, RDS, Route53, CloudWatch, AutoScaling, EBS and CloudFormation) -
Proficiency in one or more scripting languages (Shell OR Perl scripting) Soft skills: - Good
communication skills - Good problem solving skills - Working in a high pressure
environment Good to have skills: - AWS Certified Solutions Architect - - Associate OR
AWS Certified SysOps Administrator - - Associate - Red Hat Certified Engineer (RHCE)
- Experience on Puppet and Jenkins - Exposure to JIRA & BMC Remedy Certification
- - - ITIL v3 certified

Role: AWS Cloud Engineer/Tech Lead/Senior Tech Location: Hyderabad /Bangalore. Must have 4 -
8years Note (Must have skills) Amazon Web Services (AWS), Linux, Infrastructure Management,
ITIL, Change Management, Incident Management, Ready to work in 24x7 rotational shifts Primary
Responsibilities: - Responsible for overall operations to support availability, performance, security,
and reliability of cloud environments 24x7 proactive monitoring of production systems with a sense
of urgency when issues arise Troubleshoot application performance and stability issues using a wide
variety of tools Ensure uptime and performance of production systems at all times Build reports and
perform trend analysis of system and application events Regularly interface with DevOps and
application support teams for resolving critical issues Provide immediate response, remediation
and/or escalation for critical incidents Collaborate with team members and other teams to
incorporate industry recommended best practices and standards Deliver outstanding quality and
service to our customers in compliance with SLA requirements. Communicate status updates to
stakeholders regarding open issues, implement actions in support of root cause analysis and
problem remediation. Ensure the highest level of uptime and quality of service for our customers
through operational excellence Automate common and repeatable tasks at large scale via scripting
and/or other tools Follow change management processes during implementations Seek
opportunities to streamline standard operating procedures through automation. Troubleshoot and
analyse errors in production and non -production environments to identify performance bottlenecks
and/or bugs Establish and adhere to policies, procedures and standards relating to server
management, security and change controls Required Skills: - Good understanding of operating
systems, storage, networking, web, database and application servers with the ability to dive deep
into any of these areas when necessary Must have work experience on AWS (Amazon Web
Services) cloud platform and/or other public cloud service providers Must have hands -on
experience managing highly available AWS cloud infrastructure environments Must have hands -on
experience working on Linux distributions such as Red Hat Enterprise Linux, CentOS, and Ubuntu
etc. Experience working on web servers and software load balancers such as Apache HTTPD,
HAProxy, NGinx etc. Experience working on application servers such as Tomcat, JBoss etc.
Experience working on database servers such as MySQL, PostgreSQL etc. Experience working with
enterprise monitoring tools such as AppDynamics, NewRelic, ManageEngine etc. Experience
working with at least one of the scripting languages e.g. Bash, Perl, and Python etc. Must have
excellent skills in problem analysis and troubleshooting complex technical issues Ability to work in
rotational shifts in a team environment and partner effectively with others Exhibit excellent teamwork
and focus on delivering quality customer service Ability to multitask and adapt quickly to emerging
technologies Must have strong analytical and problem solving abilities Excellent communication
skills (listening, presenting and questioning) Desirable Skills: - Familiarity with DevOps practices and
tools Experience in automation and orchestration tools such as AWS CloudFormation, Fabric,
Terraform, SaltStack etc. Experience in configuration management tools such as Ansible, Puppet,
and Chef etc. Familiarity with CI/CD processes and tools such as Jenkins Experience with log
management tools such as LogStash, GrayLog, and Splunk etc. Experience with container solutions
such as Docker" Thanks & - Regards, Syed 044 -45052473

Role : Infrastructure Consulting Practitioner Role Description : Support clients to design, build and
run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational
efficiencies, improve employee and workplace performance and meet dynamic business demands.
Apply infrastructure improvements across the workplace, network, data center and operations as
well as provide resources to manage and run the infrastructure on a managed or capacity services
basis. Must have Skills : Amazon Web Services (AWS) Good to Have Skills : Linux Job Description
Additional Comments : Mandatory Skills: Amazon Linux and RedHat
administration(preferably Amazon Linux) Hands on experience of AWS services like (EC2,
S3, Glacier, ELB, RDS, Route53, CloudWatch, AutoScaling, EBS and CloudFormation)
Proficiency in one or more scripting languages (Shell OR Perl scripting) Soft skills: Good
communication skills Good problem solving skills Working in a high pressure
environment Good to have skills: AWS Certified Solutions Architect Associate OR
AWS Certified SysOps Administrator Associate Red Hat Certified Engineer (RHCE)
Experience on Puppet and Jenkins Exposure to JIRA & BMC Remedy Certification
ITIL v3 certified
 Mandatory Skills: Amazon Linux and RedHat administration (preferably Amazon Linux)
Expert level knowledge on knowledge of (any 3 of the below atleast): a. AWS less thanSysOps
admin, Solutions architecture b. Good Experience on Puppet and/or Chef c. Good Scripting
experience on Powershell, perl, python etc d. AZURE less than Developing MS Azure solutions,
Implementing solutions, Architectinge. GOOGLE less thanApp engine, Cloud storage, Cloud SQL,
Big Query, Compute engine qualificationf. Openstack/ Red hat system admin g. VMWare vCloud
less thanhybrid cloud, cloud management and automationSALARY IS NOT AN ISSUE FOR THE
RIGHT Techie...... EDUCATION: Any Engineering Graduate OR Any Graduate OR Any 3yrs
engineering Diploma holders. So, if u r looking for a change plz fwd ur latest word(.doc) formatted
resume at [email protected] ASAP with following information : Date of Birth: (Mandatory)
Marital Status: Current CTC: Expected CTC: Time Required to join: Total IT Experience: Total
Relevant Experience : Current Location: Preferred Job Location: Have u applied with ACCENTURE
earlier (within last 3 months): Job Type (Permanent/Contractual): If contract Name payroll Company-
If u r not interested plz fwd this mail to the person who might be looking for this type of
opportunity........OR if possible do send some refernces in this regard...... I will definitely appreciate
ur kind gesture ******************************************** Thanx & Regards Richa Lecan Solutions
8750069616 E-mail : [email protected] ********************************************

The Act-On Operations group is hiring a Systems Engineer to support our strategic scalability initiatives. We
are interested in candidates who enjoy learning and utilizing varied technologies to support our mission to
provide solutions to enable the highest security, availability, and reliability for our customers and their
business processes. You will apply your proven communication, analytical, and problem-solving skills to help
identify, communicate, and resolve issues encountered by our team.

We are seeking an individual with a speciality in deploying, monitoring and managing Microservices
Technologies to join our Operations team as a systems administrator. Youll be working with leading edge
microservice technologies like Docker, OpenShift and CoreOS while supporting our next generation cloud
data centers within Azure and AWS.

Core responsibilities

Lead efforts to adopt and support systems based on a Microservices Architecture by leveraging modern tools,
techniques and technologies

Responsible for monitoring, maintenance, troubleshooting, tuning and workload management of various
production platforms and systems

Design and implement solutions to improve product delivery velocity, infrastructure resiliency, security
compliance, and data availability
 Actively keep up with industry leading practices, tools and applications to ensure were using the best
technologies to meet our goals

Participate in our on call rotation with the local and the US-based team

Successful candidates must have:

3+ years experience with Linux/UNIX platforms, including the administration, troubleshooting, and
management of distributed systems

2+ years hands on experience with the Docker ecosystem (docker, docker-compose, swarm etc.) and
orchestration tools like OpenShift, Kubernetes, Mesos/Marathon, etc.

Working familiarity with configuration management automation via Ansible or Puppet.

Experience with virtualized infrastructure and Infrastructure as a Service (IaaS) such as vSphere, OpenStack,
Amazon Web Services, or Azure

Strong scripting skills (Python or Bash preferred)

The ideal candidate will have:

Experience implementing automation capabilities within Azure or AWS

Experience administering NoSQL Datastores such as Cassandra and MongoDB, as well as traditional RDBMS
technologies

Experience with monitoring and analysis tools (Nagios, Sensu, Splunk etc.)

A few technologies we use:

Azure, Cassandra, Compellent, Confluence, Docker, F5, Java, JIRA, Kafka, MapR, MongoDB, MySQL,
Nagios, NGINX, OpenShift, Puppet, Python, Sensu, Spark, Splunk, Tomcat, AWS (EC2, S3, SQS, SES, RDS,
DynamoDB, etc), NetApp

Company Info
Websitewww.act-on.com
HeadquartersPortland, OR, United States
Size201 to 500 employees
Founded2008
TypeCompany - Private
IndustryInformation Technology
RevenueUnknown / Non-Applicable
CompetitorsMarketo, HubSpot, Pardot
At Act-On, we love marketing as much as you do. We are a marketing automation company with a passion for
helping you, the marketer, do the best work of your career. As a mark of our innovation, we created the only
workspace that powers the customer experience from end-to-end ... Read more
Mission: To empower marketers to do the best work of their careers.

Job Description
Amazon.com has built a reputation for excellence with recent examples being named #5 most admired
company in the US, #2 most innovative, and # 1 in Customer Service. Amazons Cloud Business is a hot area
amongst the technical community as is discussed in this recent article. An example of AWSs leadership in the
Cloud can be seen Gartners most recent Cloud competitive assessment which named AWS as the leader for
the 3rd consecutive year, 5 times larger than the next 14 providers combined. You can also read about our
recent earnings that discussed the fast growth of Amazons $5B+ Cloud Business.
AWS Services is a self-standing business (P&L) within AWS and continues to be one of AWSs fastest and
most innovative businesses. We build software and have engineers that help customers of all sizes, industries,
and geographies successfully utilize the products and features provided by Amazon Web Services. Customers
include very large Enterprises (e.g. Dow Jones, NASDAQ, and Nokia); Public Sector companies (e.g. NASA
JPL) as well as fast growing businesses and internet companies (e.g. Netflix).

As a member of the AWS Services team, you will be at the forefront of Cloud technologies with interactions
across the full breadth of AWS services. You will be surrounded by people that are wickedly smart, passionate
about cloud computing, and believe that world class support is critical to customer success.

AWS Services has an opening based in Bangalore for an APAC Customer Service leader who thrives in a
dynamic, fast-paced environment and has strong operational, leadership and technical skills to set the vision
and direction for the AWS Customer Service group currently located in 7 sites across the world to deliver a
world-class customer experience and set a benchmark for customer service in the IT industry.

You will represent Amazon and AWS as your teams field inquiries from customers who want help using AWS
services. You'll work directly with AWS engineering teams including platform teams to drive tooling and
process improvements to ensure a high quality, fast resolution customer experience. You'll drive customer
communication during AWS critical events and drive projects that improve customer service related processes.
You will act as the voice of the customer in AWS internal meetings. You will be responsible for leveraging the
DNA of customer obsession at Amazon and help AWS become the worlds most customer centric IT provider.

The AWS CS APAC Leader will have responsibility to;

Manage AWS Customer Service operations in Tokyo, Beijing, Sydney and Bangalore
Responsible for delivery of operational metrics and service levels for APAC AWS Customer Service
Drive customer communication during customer impacting events (e.g. outages, billing issue, price changes,
etc.).
 Drive projects that improve customer support-related processes and our customers support experience

Represent the AWS Voice of the customer to ensure improvements are driven within service teams and self
service capabilities within AWS.

Work with the other regional and site leaders who directly manage CS teams to influence operational
execution in a matrixed organization.

Develop key metrics and performance indicators to measure overall customer experience and financial
performance and provide foundation for continuous improvement.

Plan and conduct periodic business reviews with AWS teams to influence and evangelize with Senior
Leadership in AWS

Develop and build an organizational structure that aligns the talent to the strategic objectives for the group.
This leader will be responsible for continuing to build an extremely high caliber team.

Help define the next 12-24 month customer service and self-service roadmap. Drive the full definition of and
delivery against the new capabilities specified in the roadmap.

Work with AWS leaders and software development teams to design, build, and maintain processes and features
to make AWS more successful.

Ensure AWS customer feedback is incorporated into business plans, product roadmaps and feature
development.

Basic Qualifications
Basic Qualifications:

Proven experience in managing large scale operations (CS or equivalent operational teams) is a must

A record of driving projects to improve support-related processes.

Proven strong leadership skills to manage changes and critical issues in a highly dynamic environment

Proven strong customer facing skills required to drive customer communications

The ideal candidate will have a strong customer focus and exceptional analytic skills.

Masters degree or equivalent. MBA is preferred.

Flexible work schedules (weekends and/or evenings)

Preferred Qualifications
Preferred Qualifications:
 He or she will have strong experience with quality engineering, process improvement, and operational
excellence.

This leader will be known for his/her ability to communicate vision and drive execution and work seamlessly
with both technical teams and business teams.

He or she will have a strong reputation for attracting and developing the best talent.

This leader will have the intellectual capacity to look at a wide array of options and identify what truly matters.

He or she will be someone who stays connected to the details of his or her business.

He or she will be an inspiring people manager and adept at quickly growing the organization.

Experience with AWS, Cloud Computing or technical support industry

Experience with pre-sales in the IT industry

Required Qualifications:

Undergraduate degree in computer science with a minimum of 10 years of software development experience,
or a Graduate degree with 8 years of experience.

Experience working in an Agile/SCRUM environment

Proven track record demonstrating ability to achieve stretch goals in a highly innovative and fast paced
environment

Strong sense of ownership, urgency, and drive

Sharp analytical abilities and proven design skills

Quick learner with motivation to learn new languages, technologies and frameworks (you will get opportunity
to play with a lot of new technologies)

Experience building customer facing applications deployed on cloud environments (AWS, Azure or similar)

Experience with open source MVC frameworks

Experience working in building eCommerce web software

Startup Experience

Ability to appreciate core system design and evolve a productization perspective.

Extremely strong design capabilities.

Desired Skills:

Experience building public Web Services such as REST, SOAP.

 Expertise in most of the following Web API (MS ASP.Net), C#, .Net Framework, Web Services, HTML5,
CSS, JavaScript, JSON, SOAP, REST, JQuery

Software development experience with .NET and C#

Experience with SQL and NoSQL Databases

Role: AWS Cloud Engineer/Tech Lead/Senior Tech Location: Hyderabad /Bangalore. Must have 4 -
8years Note (Must have skills) Amazon Web Services (AWS), Linux, Infrastructure Management,
ITIL, Change Management, Incident Management, Ready to work in 24x7 rotational shifts Primary
Responsibilities: - Responsible for overall operations to support availability, performance, security,
and reliability of cloud environments 24x7 proactive monitoring of production systems with a sense
of urgency when issues arise Troubleshoot application performance and stability issues using a wide
variety of tools Ensure uptime and performance of production systems at all times Build reports and
perform trend analysis of system and application events Regularly interface with DevOps and
application support teams for resolving critical issues Provide immediate response, remediation
and/or escalation for critical incidents Collaborate with team members and other teams to
incorporate industry recommended best practices and standards Deliver outstanding quality and
service to our customers in compliance with SLA requirements. Communicate status updates to
stakeholders regarding open issues, implement actions in support of root cause analysis and
problem remediation. Ensure the highest level of uptime and quality of service for our customers
through operational excellence Automate common and repeatable tasks at large scale via scripting
and/or other tools Follow change management processes during implementations Seek
opportunities to streamline standard operating procedures through automation. Troubleshoot and
analyse errors in production and non -production environments to identify performance bottlenecks
and/or bugs Establish and adhere to policies, procedures and standards relating to server
management, security and change controls Required Skills: - Good understanding of operating
systems, storage, networking, web, database and application servers with the ability to dive deep
into any of these areas when necessary Must have work experience on AWS (Amazon Web
Services) cloud platform and/or other public cloud service providers Must have hands -on
experience managing highly available AWS cloud infrastructure environments Must have hands -on
experience working on Linux distributions such as Red Hat Enterprise Linux, CentOS, and Ubuntu
etc. Experience working on web servers and software load balancers such as Apache HTTPD,
HAProxy, NGinx etc. Experience working on application servers such as Tomcat, JBoss etc.
Experience working on database servers such as MySQL, PostgreSQL etc. Experience working with
enterprise monitoring tools such as AppDynamics, NewRelic, ManageEngine etc. Experience
working with at least one of the scripting languages e.g. Bash, Perl, and Python etc. Must have
excellent skills in problem analysis and troubleshooting complex technical issues Ability to work in
rotational shifts in a team environment and partner effectively with others Exhibit excellent teamwork
and focus on delivering quality customer service Ability to multitask and adapt quickly to emerging
technologies Must have strong analytical and problem solving abilities Excellent communication
skills (listening, presenting and questioning) Desirable Skills: - Familiarity with DevOps practices and
tools Experience in automation and orchestration tools such as AWS CloudFormation, Fabric,
Terraform, SaltStack etc. Experience in configuration management tools such as Ansible, Puppet,
and Chef etc. Familiarity with CI/CD processes and tools such as Jenkins Experience with log
management tools such as LogStash, GrayLog, and Splunk etc. Experience with container solutions
such as Docker" Thanks & - Regards, Syed 044 -45052473