MANAGEMENT

The candidate should make a study of the concept and development of management as
science and art drawing upon the contributions of leading thinkers of management and
apply the concepts to the real life of government and business decision making keeping
in view the changes in the strategic and operative environment.

PAPER I
The dynamics of organization
1. Managerial Function and Process: behaviour power and politics,
Concept and Foundations of conflict and negotiation,
Management, leadership process and styles,
Evolution of Management communication;
Thoughts; The Organizational Processes -
Managerial Functions Planning, decision making, job design;
Organizing, Controlling; Classical, Neoclassical and
Decision making; Contingency approaches to
Role of Manager, organizational design;
Managerial skills; Organizational theory and design
Entrepreneurship; organizational culture,
Management of innovation; managing cultural diversity,
Managing in a global learning organization;
environment, Organizational change and
Flexible Systems Management; development;
Social responsibility and Knowledge Based Enterprise
managerial ethics; systems and processes;
Process and customer Networked and virtual
orientation; organizations
Managerial processes on direct
and indirect value chain
3. Human Resource Management:
2. Organisational Behaviour and HR challenges;
Design: HRM functions;
Conceptual model of organization The future challenges of HRM;
behaviour; Strategic Management of human
The individual processes resources;
personality, values and attitude, Human resource planning;
perception, motivation, learning Job analysis;
and reinforcement, work stress Job evaluation;
and stress management; Recruitment and selection;
Training and development;

Management Main Syllabus 1

 Promotion and transfer; decision-making, standard
Performance management; costing and variance analysis,
Compensation management and marginal costing and absorption
benefits; costing.
Employee morale and
productivity;
Management of organizational
climate and Industrial relations; 5. Financial Management:
Human resources accounting and Goals of finance function;
audit; Concepts of value and return;
Human resource information Valuation of bonds and shares;
system; Management of working capital:
International human resource Estimation and financing;
management Management of cash,
receivables, inventory and
4. Accounting for Managers: current liabilities;
Financial accounting concept, Cost of capital;
importance and scope, generally Capital budgeting;
accepted accounting principles, Financial and operating leverage;
preparation of financial Design of capital structure:
statements with special reference theories and practices;
to analysis of a balance sheet Shareholder value creation:
and measurement of business dividend policy, corporate
income, inventory valuation and financial policy and strategy,
depreciation, financial statement management of corporate
analysis, fund flow analysis, the distress and restructuring
statement of cash flows; strategy;
Management accounting Capital and money markets:
concept, need, importance and institutions and instruments;
scope; Leasing, hire purchase and
Cost accounting records and venture capital;
processes, cost ledger and Regulation of capital market;
control accounts, reconciliation Risk and return: portfolio theory;
and integration between financial CAPM;
and cost accounts; APT;
Overhead cost and control, Job Financial derivatives: option,
and process costing, Budget and futures, swap;
budgetary control, Performance Recent reforms in financial sector
budgeting, Zero-base budgeting,
relevant costing and costing for

Management Main Syllabus 2

6. Marketing Management: introduction to probability,
Concept, evolution and scope; discrete and continuous
Marketing strategy formulation probability distributions,
and components of marketing inferential statistics-sampling
plan; distributions,
Segmenting and targeting the central limit theorem,
market; hypothesis testing for differences
Positioning and differentiating the between means and proportions,
market offering; inference about population
Analyzing competition; variances,
Analyzing consumer markets; Chisquare and ANOVA,
Industrial buyer behaviour; simple correlation and
Market research; regression,
Product strategy; time series and forecasting,
Pricing strategies; decision theory,
Designing and managing index numbers;
Marketing channels; Linear programming problem
Integrated marketing formulation, simplex method and
communications; graphical solution,
Building customer satisfaction, sensitivity analysis.
Value and retention;
Services and non-profit 2. Production and Operations
marketing; Management:
Ethics in marketing; Fundamentals of operations
Consumer protection; management;
Internet marketing; Organizing for production;
Retail management; Aggregate production planning,
Customer relationship capacity planning, plant design:
management; process planning, plant size and
Concept of holistic marketing scale of operations, Management
of facilities;
Line balancing; Equipment
PAPER II replacement and maintenance;
Production control;
1. Quantitative Techniques in Supply chain management
Decision Making: vendor evaluation and audit;
Descriptive statistics tabular, Quality management;
graphical and numerical Statistical process control, Six
methods, Sigma;

Management Main Syllabus 3

 Flexibility and agility in Evaluation of information systems
manufacturing systems;
World class manufacturing; 4. Government Business Interface:
Project management concepts, State participation in business,
R&D management, Management Interaction between Government,
of service operations; Role and Business and different Chambers
importance of materials of Commerce and Industry in
management, value analysis, India;
make or buy decision; Governments policy with regard
Inventory control, MRP; to Small Scale Industries;
Waste management Government clearances for
establishing a new enterprise;
3. Management Information System: Public Distribution System;
Conceptual foundations of Government control over price
information systems; and distribution;
Information theory; Consumer Protection Act (CPA)
Information resource and The Role of voluntary
management; organizations in protecting
Types of information systems; consumers rights;
Systems development New Industrial Policy of the
Overview of systems and design; Government: liberalization,
System development deregulation and privatisation;
management life-cycle, Indian planning system;
Designing for online and Government policy concerning
distributed environments; development of Backward
Implementation and control of areas/regions;
project; The Responsibilities of the
Trends in information technology; business as well as the
Managing data resources - Government to protect the
Organising data; environment;
DSS and RDBMS; Corporate Governance;
Enterprise Resource Planning Cyber Laws
(ERP),
Expert systems, 5. Strategic Management:
e-Business architecture, Business policy as a field of
e-Governance; study;
Information systems planning, Nature and scope of strategic
Flexibility in information systems; management, Strategic intent,
User involvement; vision, objectives and policies;

Management Main Syllabus 4

 Process of strategic planning and FTAs; Internationalisation of
implementation; service firms;
Environmental analysis and International production;
internal analysis; Operation Management in
SWOT analysis; International companies;
Tools and techniques for International Taxation;
strategic analysis Impact Global competitiveness and
matrix: The experience curve, technological developments;
BCG matrix, GEC mode, Industry Global e-Business;
analysis, Concept of value chain; Designing global organisational
Strategic profile of a firm; structure and control;
Framework for analysing Multicultural management;
competition; Global business strategy;
Competitive advantage of a firm; Global marketing strategies;
Generic competitive strategies; Export Management;
Growth strategies expansion, Export- Import procedures;
integration and diversification; Joint Ventures;
Concept of core competence, Foreign Investment: Foreign
Strategic flexibility; Reinventing direct investment and foreign
strategy; portfolio investment;
Strategy and structure; Cross-border Mergers and
Chief Executive and Board; Acquisitions;
Turnaround management; Foreign Exchange Risk Exposure
Management of strategic change; Management;
Strategic alliances, Mergers and World Financial Markets and
Acquisitions; International Banking;
Strategy and corporate evolution External Debt Management;
in the Indian context Country Risk Analysis

6. International Business:
International Business
Environment: Changing
composition of trade in goods
and services;
Indias Foreign Trade: Policy and
trends;
Financing of International trade;
Regional Economic Cooperation;

Management Main Syllabus 5