Word Tutorial 1: Creating a Document

TRUE/FALSE

1. There is only one accepted style for a business letter: the block style.

ANS: F PTS: 1 REF: WD 3

2. In the block style, nothing is indented.

ANS: T PTS: 1 REF: WD 3

3. Full Screen Reading view most closely resembles how your document will look when it is printed.

ANS: F PTS: 1 REF: WD 6

4. A paragraph symbol marks the beginning of a new paragraph.

ANS: F PTS: 1 REF: WD 5

5. To open a new blank document, you would click New on the Office Button.

ANS: T PTS: 1 REF: WD 6

6. As you type a document in Word, you must press the Enter key at the end of each line to activate the
word wrap feature.

ANS: F PTS: 1 REF: WD 13

7. AutoCorrect automatically corrects common typing errors.

ANS: T PTS: 1 REF: WD 21

8. Pressing the Backspace key deletes characters to the left of the insertion point.

ANS: T PTS: 1 REF: WD 20

9. A wavy green line beneath a word indicates a spelling error.

ANS: F PTS: 1 REF: WD 23

10. The AutoCorrect feature cannot be turned off.

ANS: F PTS: 1 REF: WD 21

11. You can scroll text by clicking the up or down arrows in the vertical scroll bar.

ANS: T PTS: 1 REF: WD 17

12. AutoCorrect continually checks your document against Word's built-in dictionary and a set of grammar
rules.
 ANS: F PTS: 1 REF: WD 21

13. Print Preview allows you to view your document before printing.

ANS: T PTS: 1 REF: WD 33 | WD 34

14. Clicking the Print button on the Office Button will open the Print Preview window.

ANS: F PTS: 1 REF: WD 34

15. The selection bar is the blank space outside of the left margin area.

ANS: F PTS: 1 REF: WD 29

16. Changing the zoom level does not affect the document itself, only the way it is viewed.

ANS: T PTS: 1 REF: WD 9

17. The default settings in Word are those that cannot be changed.

ANS: F PTS: 1 REF: WD 9

18. To display rulers, you must switch to the Home tab on the Ribbon.

ANS: F PTS: 1 REF: WD 7

19. The term margin refers to the area between the vertical arrows on the scroll bar.

ANS: F PTS: 1 REF: WD 11

20. In the Envelopes and Labels dialog box, you can choose to omit the return address.

ANS: T PTS: 1 REF: WD 36

MODIFIED TRUE/FALSE

1. Formatting your document includes making corrections to it, and/or adding and removing text from it.
____________________

ANS: F, Editing

PTS: 1 REF: WD 3

2. The first step in producing a document is writing. ____________________

ANS: F, planning

PTS: 1 REF: WD 2

3. A block style letter is a type of business letter. ____________________

ANS: T PTS: 1 REF: WD 3

 4. As you point to any item on the Ribbon a(n) OfficeTip may appear, which offers information about
that item. ____________________

ANS: F, ScreenTip

PTS: 1 REF: WD 5

5. If you do not see .docx after your filename, your computer is not set up to show filename properties.
____________________

ANS: F, extensions

PTS: 1 REF: WD 15

6. To change the location in your document where new text will appear, you need to change the insertion
point. ____________________

ANS: T PTS: 1 REF: WD 18 | WD 19

7. To move the scroll bar to the beginning of the current line, press Ctrl+Home. ____________________

ANS: F, insertion point

PTS: 1 REF: WD 19

8. To reverse the action of the Undo button, click the Reverse button on the Quick Access Toolbar.
____________________

ANS: F, Redo

PTS: 1 REF: WD 20

9. Before you print a document, you should read it to make sure it is suitable for printing.
____________________

ANS: F, preview

PTS: 1 REF: WD 3

10. The Ribbon provides access to commands that are grouped according to the tasks you perform in
Word. ____________________

ANS: T PTS: 1 REF: WD 5

11. To open the Envelopes and Labels dialog box, click the Envelopes button on the Create group on the
Page Layout tab. ____________________

ANS: F, Mailings

PTS: 1 REF: WD 36

12. ScreenTips are symbols that help you see details you might otherwise miss. ____________________

ANS: F, Nonprinting characters

 PTS: 1 REF: WD 8

13. To adjust the paragraph spacing in a document, click the Line Spacing button in the Paragraph group.
____________________

ANS: T PTS: 1 REF: WD 32

14. A pica is approximately 1/72 of an inch. ____________________

ANS: F, point

PTS: 1 REF: WD 27

15. The AutoComplete feature does not work for short month names. ____________________

ANS: T PTS: 1 REF: WD 26

MATCHING

Identify the letter of the choice that best matches the phrase or definition.
a. Selection bar g. Ribbon
b. Proofing h. Zoom setting
c. Insertion point i. Default
d. Block style j. Nonprinting characters
e. Paragraph spacing k. AutoCorrect
f. Scroll l. AutoComplete
1. Capitalizes the first letter in a sentence, for example
2. Symbols that can appear on the screen but are not visible on the printed page
3. A category in the Word Options dialog box
4. Inserts dates and other regularly used items for you
5. Automatically selected settings
6. Controls the document's on-screen magnification
7. Area in the margin used for selecting text
8. A type of a business letter
9. Provides access to commands that are grouped according to task
10. Shows where characters will appear when you start typing
11. Can be changed using the Line spacing button
12. To see hidden areas of your document

1. ANS: K PTS: 1 REF: WD 21

2. ANS: J PTS: 1 REF: WD 8
3. ANS: B PTS: 1 REF: WD 21 | WD 22
4. ANS: L PTS: 1 REF: WD 25
5. ANS: I PTS: 1 REF: WD 9
6. ANS: H PTS: 1 REF: WD 9
7. ANS: A PTS: 1 REF: WD 29
8. ANS: D PTS: 1 REF: WD 3
9. ANS: G PTS: 1 REF: WD 5
10. ANS: C PTS: 1 REF: WD 5
 11. ANS: E PTS: 1 REF: WD 31
12. ANS: F PTS: 1 REF: WD 16

MULTIPLE CHOICE

1. Which of the following would be not be considered part of the planning process in creating a
document?
a. Deciding what you want to say c. Organizing your ideas
b. Writing d. Thinking of ways not bore your readers
ANS: B PTS: 1 REF: WD 2

2. ____ is the final phase in creating an effective document.

a. Previewing c. Formatting
b. Editing d. Printing
ANS: D PTS: 1 REF: WD 3

3. Editing a document consists of reading through the document you've created, then ____.
a. correcting your errors c. saving it
b. printing it d. none of the above
ANS: A PTS: 1 REF: WD 3

4. Item 1 in the figure above is a ____.

a. word wrap symbol c. paragraph mark
b. nonprinting ScreenTip d. space mark
ANS: C PTS: 1 REF: WD 4

5. Item number 2 in the figure above was created by ____.

a. the person typing the document c. the Insert Date feature
b. the AutoComplete feature d. the AutoDate feature
 ANS: A PTS: 1 REF: WD 25 | WD 26

6. Item number 3 in the figure above was created by the ____.

a. person typing the document c. AutoCorrect feature
b. AutoComplete feature d. AutoDate feature
ANS: B PTS: 1 REF: WD 26

7. Item number 4 in the figure above is pointing to the ____.

a. Quick Access Toolbar c. Ribbon
b. Office Button d. Quick Access Group
ANS: A PTS: 1 REF: WD 4

8. Item number 5 in the figure above is known as the ____.

a. ScreenTip Manager c. Quick Access Button
b. Office Button d. Quick Access Toolbar
ANS: B PTS: 1 REF: WD 4

9. There are currently ____ paragraph(s) in the figure above.

a. none c. two
b. one d. three
ANS: B PTS: 1 REF: WD 5

10. Which of the following shows where characters will appear when you start typing?
a. Nonprinting characters c. The rulers
b. The insertion point d. The scroll bars
ANS: B PTS: 1 REF: WD 5

11. When you click New on the Office Button, the New Document dialog box opens and the ____ option
is already selected for you.
a. Blank document c. New Document template
b. New document d. New Business letter
ANS: A PTS: 1 REF: WD 6

12. Selecting the ____ layout when creating your document will display the view most closely resembling
your printed document.
a. Normal c. Print
b. Outline d. Reading
ANS: C PTS: 1 REF: WD 6

13. A ScreenTip ____.

a. contains buttons to activate frequently used commands
b. provides information regarding the location of the insertion point
c. helps you move quickly to other pages of your document
d. will appear with the name of the item you position your mouse pointer over
ANS: D PTS: 1 REF: WD 5

14. ____ is the color used to show that a button is selected in Word 2007.
a. Dark blue c. Orange
 b. Light blue d. Gray
ANS: C PTS: 1 REF: WD 6 | WD 7

15. Word provides a set of standard settings that are appropriate for most documents, called ____ settings.
a. default c. normal
b. document d. Office 2007
ANS: A PTS: 1 REF: WD 9

16. The Show/Hide Paragraphs button is an example of a(n) ____ button.

a. toggle c. arrow
b. two-part d. default
ANS: A PTS: 1 REF: WD 8

17. Word provides the following rulers: ____.

a. two horizontal and two vertical c. one horizontal and one vertical
b. two horizontal and one vertical d. one horizontal and two vertical
ANS: C PTS: 1 REF: WD 7

18. To display the rulers, click the ____.

a. Ruler button toggle switch c. Ruler option button
b. Ruler check box d. Ruler arrow menu, then click Show
ANS: B PTS: 1 REF: WD 7

19. The ____ refers to the shape of the characters in a document.

a. font size c. style
b. font d. design
ANS: B PTS: 1 REF: WD 9

20. The Zoom ____ is found in the Zoom dialog box and the lower-right corner of the Word window.
a. button c. level
b. slider d. menu
ANS: C PTS: 1 REF: WD 10

21. Pressing ____ is a simple, fast way to insert vertical space in a document.
a. Ctrl c. Shift
b. Alt d. Enter
ANS: D PTS: 1 REF: WD 11

22. The blank space around the top, bottom, and sides of a document is called the ____.
a. pasteboard c. workspace
b. white space d. margin
ANS: D PTS: 1 REF: WD 11

23. With ____, text flows automatically to the next line as you fill the previous line by typing.
a. AutoComplete c. paragraph spacing
b. word wrap d. line spacing
ANS: B PTS: 1 REF: WD 13
24. The part of a letter in which you greet the recipient is known as the ____.
a. salutation c. greeting block
b. body d. letterhead
ANS: A PTS: 1 REF: WD 12 | WD 13

25. A wavy ____ line appears if you type duplicate words.

a. green c. blue
b. red d. black
ANS: B PTS: 1 REF: WD 21

26. To access the Word Options dialog box, click the ____.
a. Office Button
b. Quick Access Toolbar
c. Options button on the Home tab
d. Office button on the Quick Access Toolbar
ANS: A PTS: 1 REF: WD 5 | WD 21

27. Item 1 in the figure above ____.

a. represents how your document will look when printed
b. is turned on
c. is called Print Layout
d. all of the above
ANS: D PTS: 1 REF: WD 7

28. The buttons in item 2 of the figure above are called ____ buttons.
a. Layout c. View
b. Document d. Zoom
ANS: C PTS: 1 REF: WD 7

29. Item number 3 in the figure above is called the ____.

a. Zoom Out button c. Zoom slider
b. Zoom In button d. Zoom level
ANS: C PTS: 1 REF: WD 10

30. Item number 4 in the figure above ____.

a. changes if item 3 is moved c. is also displayed in the document title bar
b. can also be found in the Zoom dialog box d. both a and b are correct
ANS: D PTS: 1 REF: WD 10
31. The Page Width option ____.
a. displays your document so that you see the exact width of the paper size you selected
b. zooms your document so that the width of your document fills the monitor window
c. tiles your document into two sections if your page width is larger than the width of your
monitor
d. changes the width of your document to Words default setting
ANS: B PTS: 1 REF: WD 9 | WD 10

32. Depending on your computer system settings, you may see which filename extension added to your
Microsoft Word 2007 document? ____
a. .txtx c. .docx
b. .wrdx d. .dotx
ANS: C PTS: 1 REF: WD 15

33. The shifting up and down of text is called ____.

a. word wrap c. editing
b. line spacing d. scrolling
ANS: D PTS: 1 REF: WD 16

34. The insertion point ____.

a. is a vertical line
b. blinks
c. shows where characters will appear when you start typing
d. all of the above
ANS: D PTS: 1 REF: WD 5 | WD 12 | WD 17

35. The nonprinting character that appears like a black dot represents a(n) ____.
a. new paragraph c. indent
b. space between words d. insertion point
ANS: B PTS: 1 REF: WD 8 | WD 12

36. The default paragraph spacing amount in Word ____.

a. is single
b. is double
c. looks like double spacing but it is slightly less than double
d. the same as the default line spacing
ANS: C PTS: 1 REF: WD 27

37. The Word feature that checks for errors in your document as you type and automatically corrects
common errors is called ____.
a. AutoText c. AutoType
b. AutoCorrect d. Office Assistant
ANS: B PTS: 1 REF: WD 21

38. A wavy red line appears under a word in Tim's Word document. What will happen if he positions the
pointer over the word and clicks the right mouse button?
a. A list box with suggested spellings will appear.
b. The word will be changed to its correct spelling.
c. The word will be deleted, allowing Tim to retype the word.
 d. A synonym for the word will be inserted in its place.
ANS: A PTS: 1 REF: WD 23

39. Backspacing erases ____.

a. characters only
b. both characters and nonprinting characters
c. nonprinting characters only
d. extra spaces only
ANS: B PTS: 1 REF: WD 21

40. The ____ feature will print your document without first opening the Print dialog box.
a. PrintExpress c. Print Preview
b. QuickPrint d. Print
ANS: B PTS: 1 REF: WD 35

41. The Add to Document feature in the Envelopes and Labels dialog box ____.
a. stores the envelope along with the rest of the document
b. copies and pastes the return address from the letter to the envelope
c. copies the delivery address from the letter to the envelope
d. places a check mark in the Omit check box in the Return address section
ANS: A PTS: 1 REF: WD 36

42. To reveal a nonprinting character, click the ____ button on the Paragraph tab.
a. Reveal Nonprinting c. Show/Hide Paragraphs
b. Show Nonprinting Characters d. Display Characters
ANS: C PTS: 1 REF: WD 8

43. To accept an AutoComplete tip, press the ____ key.

a. Esc c. Enter
b. Shift d. Ctrl
ANS: C PTS: 1 REF: WD 25 | WD 26

44. If you make a grammatical error, a wavy ____ line appears beneath the error.
a. red c. black
b. green d. gray
ANS: B PTS: 1 REF: WD 23

45. If the Print dialog box shows the wrong printer, click the ____ list arrow and select the correct printer
from the list of available choices.
a. Printer c. Name
b. Print To d. Output
ANS: C PTS: 1 REF: WD 35

46. The Print Layout view button is found____.

a. in the lower-right corner of the document window
b. on the Home tab
c. on the Page Layout tab
d. on the Quick Access Toolbar
 ANS: A PTS: 1 REF: WD 7

47. The main difference among different types of business letters is ____.
a. the location of the date
b. the location of the return address
c. how parts of the letter are indented from the left margin
d. whether the nonprinting characters are visible
ANS: C PTS: 1 REF: WD 3

48. The following are ways that you can make a selection in Word: ____.
a. Using the selection bar c. Using the keyboard
b. Using the mouse d. all of the above
ANS: D PTS: 1 REF: WD 29 | WD 30

49. If a list appears when you click the Undo button arrow, press ____ to close the list.
a. Alt c. Esc
b. Enter d. Ctrl
ANS: C PTS: 1 REF: WD 20

50. If your Word document does not fill the screen, you can click the ____ button in the upper-right corner
of the window.
a. Maximize c. Full Screen
b. Restore Up d. Page Layout
ANS: A PTS: 1 REF: WD 4

51. Which of the following is a way to move the insertion point in the document window?
a. Scroll, then click a new area on the document window
b. Use arrow keys
c. Use key combinations
d. all of the above
ANS: D PTS: 1 REF: WD 19

52. Press ____ to go to the top of the document window.

a. Home c. Page Up
b. Ctrl+Home d. Alt+Ctrl+Page Up
ANS: D PTS: 1 REF: WD 19
53. Item 1 in the figure above is pointing to ____.
a. two salutations c. two indents
b. two paragraphs d. two individual lines
ANS: B PTS: 1 REF: WD 28

54. Item 2 in the figure above is pointing to the ____.

a. line spacing c. white space
b. paragraph spacing d. indent spacing
ANS: A PTS: 1 REF: WD 28

55. The above figure does not show ____.

a. nonprinting characters c. spelling errors
b. word count d. zoom percentage
ANS: C PTS: 1 REF: WD 23 | WD 24

56. The letter shown in the figure above is an example of a(n) ____ letter.
a. standard c. personal
b. block style d. indented paragraph
ANS: B PTS: 1 REF: WD 3

57. The letter shown in the figure above is displayed in ____ view.
a. Full Screen Reading c. Normal
b. Draft d. Print Layout
ANS: D PTS: 1 REF: WD 7

58. To open the Envelopes and Labels dialog box, click the Mailings tab on the ____.
a. Ribbon c. Create tab
b. Standard toolbar d. Quick Access Toolbar
ANS: A PTS: 1 REF: WD 36
59. As you continue to add text at the end of a document, the text typed earlier will ____ and disappear
from the top of the document window.
a. wrap c. slip
b. zip d. scroll
ANS: D PTS: 1 REF: WD 16

60. Clicking the ____ button on the Quick Access Toolbar saves your letter with the same name and in the
same location as specified earlier.
a. Save As c. Quick Save
b. Save d. Save a Copy
ANS: B PTS: 1 REF: WD 17

61. When you save a document for the first time, Word suggests ____ as the document name.
a. Document_1 c. the first typed line
b. Document1 d. Untitled_1
ANS: C PTS: 1 REF: WD 14

62. What should you do to a document instead of relying solely on the spell checker and AutoCorrect
before you send or post it? ____
a. Create a backup copy of it c. Print preview it
b. Proofread it d. Run the grammar checker
ANS: B PTS: 1 REF: WD 24

63. The ____ key removes characters to the right of the insertion point.
a. Backspace c. Delete
b. Esc d. End
ANS: C PTS: 1 REF: WD 21

64. Which of the following errors will AutoCorrect catch?

a. "your" for "you're" c. "their" for "there"
b. "red" for "read" d. "teh" for "the"
ANS: D PTS: 1 REF: WD 21

65. Which of the following month names will AutoComplete insert for you?
a. February c. July
b. May d. all of the above
ANS: A PTS: 1 REF: WD 26

66. Which keystroke(s) should you use to move the insertion point to the end of the line you are currently
on?
a. End c. Alt+Ctrl+Page
b. Page Up d. Ctrl_Home
ANS: A PTS: 1 REF: WD 19

67. To select nonadjacent blocks of text, you would ____.

a. triple-click the selection bar
b. press and hold Alt, then drag the mouse pointer to select nonadjacent blocks of text
c. press and hold Ctrl, then drag the mouse pointer to select nonadjacent blocks of text
 d. press and hold Ctrl, then click outside the selection bar for each block of text
ANS: C PTS: 1 REF: WD 30

68. The AutoCorrect Options button is found by clicking the ____.

a. Office Button, the Word Options button, then the Advanced category
b. Office Button, then the Popular category
c. Office Button, the Word Options button, then the Proofing category
d. Office Button, then the Spelling category
ANS: C PTS: 1 REF: WD 21

69. The default line spacing in Word 2007 is ____.

a. 1.5 c. 1.15
b. 1.25 d. 1.55
ANS: C PTS: 1 REF: WD 27

70. To select an entire document, ____.

a. triple-click anywhere in the document window
b. triple-click in the selection bar
c. triple-click in the salutation
d. triple-click in the right margin
ANS: B PTS: 1 REF: WD 30

Case-Based Critical Thinking Questions

Case 1

Andrea wants very much to get a job in television. Each day she visits local television station Web
sites and peruses the Help Wanted sections. To her surprise, there is an opening for a production
assistant at Channel 4. To apply for the job, applicants must download a form from the Channel 4 Web
site, fill it out, then e-mail it to the human resources manager. The form is a Microsoft Word 2007
document.

71. Anxious to apply, Andrea downloads the form and opens it on her computer. In the space allocated for
todays date, Andrea types Janu and then is prompted by ____.
a. Spell Check to spell January correctly
b. AutoCorrect to finish typing January
c. AutoComplete to insert the name of the month January
d. AutoAdjust to adjust her font size with the rest of the document
ANS: C PTS: 1 REF: WD 8 TOP: Critical Thinking

72. The first part of the form asks applicants to write one paragraph about why they would like to at work
Channel 4. Right away, Andrea knows what she wants to write; shes grown up with Channel 4 and has
always been impressed by the quality of the news anchors, especially Nataly Howe. Each time she
types Nataly in her response, a red way underline appears beneath it. Andrea realizes that ____.
a. she must be spelling Nataly wrong
b. Nataly has an unusual spelling of her name and Word considers it to be a misspelled word
c. the form must be set up so as to discourage applicants from referring to specific Channel 4
employees
d. the word Nataly is already added to the Word dictionary and the red underline is a reminder
to add Nataly to AutoCorrect
 ANS: B PTS: 1 REF: WD 21 TOP: Critical Thinking

73. Andrea is very excited and rushing. She continually types teh instead of the, however the ____.
a. AutoCorrect feature corrects it automatically
b. spelling checker corrects it automatically
c. AutoComplete feature corrects it automatically
d. the grammar checker corrects it automatically
ANS: A PTS: 1 REF: WD 21 TOP: Critical Thinking

74. As she types, Andrea notices that there are little dots between each word in her paragraph. Sometimes
there is one dot and other times there are two dots. Confused, Andrea types her next two words very
slowly to try and figure out what the dots are all about. She realizes that ____.
a. each dot is a symbol of a completed word
b. each dot is a symbol of no spelling errors in the previous word
c. each dot represents a space between words so she should go back and add an extra one
wherever there is only one
d. each dot represents a space between words so she should go back and delete the extra ones
she inserted
ANS: D PTS: 1 REF: WD 8 TOP: Critical Thinking

75. The last part of the form asks applicants to create a bulleted list of their accomplishments. Andrea does
not like the amount of space between each bulleted item each time she presses Enter, so she adjusts the
____.
a. line spacing c. word wrap spacing
b. paragraph spacing d. leading
ANS: B PTS: 1 REF: WD 31 | WD 32
TOP: Critical Thinking

Case-Based Critical Thinking Questions

Case 2
Kevin is writing a cover letter that he will send with copies of his resume for different firms in
computer software development. As a cover letter makes the first impression, it has to be flawless. He
has finished typing the letter but must stop to go to an evening class. He quickly saves it and exits
Word 2007.

76. The next day Kevin opens the letter in order to proofread it. He notices that the name of the letter is
May 5. Kevin is confused. He doesnt remember naming the letter May 5. The letter is named this
way because ____.
a. he probably forgot and named it May 5 because his first job interview is scheduled for May
5
b. Word automatically names a file with the first typed line in the document as a suggested
name
c. Word automatically names a file with the date that the file was created
d. all of the above
ANS: B PTS: 1 REF: WD 14 TOP: Critical Thinking

77. Kevin decides to rename the cover letter with a descriptive name so that he will be able to find it easily
in the future. Kevin needs to access the ____ dialog box.
a. Save c. Save and Name
b. Save As d. Quick Save
 ANS: B PTS: 1 REF: WD 14 | WD 15
TOP: Critical Thinking

78. After the letter is renamed, Kevin inserts a picture, changes his mind and deletes the picture using the
Delete key, then changes his mind again and ____.
a. clicks the Redo button to insert the picture again
b. clicks the Undo button to undo the delete
c. inserts the picture again using the same method he used to insert it the first time
d. both b and c are correct
ANS: D PTS: 1 REF: WD 20 TOP: Critical Thinking

79. Kevins dad takes a look at the letter and finds a typo: Kevin has misspelled valedictorian
as valedictoran. Kevin wonders why Word did not place a wavy red line underneath the misspelled
word. Then he figures out that ____.

a. valedictoran was not added to his AutoCorrect list

b. the Check spelling as you type check box is not checked in the Word Options dialog box
c. the Correct spelling as you type check box is not checked in the Word Options dialog box
d. his AutoComplete feature has been disabled
ANS: B PTS: 1 REF: WD 21 TOP: Critical Thinking

80. Kevins dad suggests that Kevin also check the cover letter for grammatical errors. Kevin opens the
Word Options dialog box to ____.
a. check the Mark grammar errors as you type check box since it is off by default
b. check the Fix grammar errors as you type check box since it is off by default
c. verify that the Mark grammar errors as you type check box is on, which it should be
because on is the default setting
d. verify that the Fix grammar errors as you type check box is on, which it should be because
on is the default setting
ANS: A PTS: 1 REF: WD 21 TOP: Critical Thinking

COMPLETION

1. If you position the mouse pointer over an item on the Ribbon without clicking, a(n)
____________________ will appear.

ANS: ScreenTip

PTS: 1 REF: WD 5

2. The ____________________ provides access to the Word Options dialog box.

ANS:
Office Button
Office button

PTS: 1 REF: WD 5

3. ____________________ size refers to the size of the characters.

ANS: Font
 PTS: 1 REF: WD 9

4. In Word 2007, .docx is a file ____________________.

ANS: extension

PTS: 1 REF: WD 15

5. The ____________________ key deletes characters to the right of the insertion point one at a time.

ANS: Delete

PTS: 1 REF: WD 21

6. The ____________________ shows tab stops, row heights, and column widths.

ANS: rulers

PTS: 1 REF: WD 7

7. Line spacing determines the amount of space between lines in a(n)____________________.

ANS: paragraph

PTS: 1 REF: WD 27

8. The Ctrl+left arrow keystroke moves the insertion point left one ____________________ at a time.

ANS: word

PTS: 1 REF: WD 19

9. ____________________ provide one-click access to a group of related commands.

ANS: Tabs

PTS: 1 REF: WD 5

10. The ____________________ button reverses the action of the Undo button.

ANS: Redo

PTS: 1 REF: WD 20

11. In the Envelopes and Labels dialog box, Word uses the inside address of the letter as the
____________________ address.

ANS: delivery

PTS: 1 REF: WD 36

12. You should not press the ____________________ key twice between paragraphs.
 ANS: Enter

PTS: 1 REF: WD 31

13. Only the ____________________ spacing option allows you to choose a specific number.

ANS: line

PTS: 1 REF: WD 31

14. Keep typing if you do not wish to accept a(n) ____________________ suggestion.

ANS: AutoComplete

PTS: 1 REF: WD 26

15. You can view your document in the Print Preview window by first clicking the
____________________, pointing to Print, then clicking Print Preview.

ANS:
Office Button
Office button

PTS: 1 REF: WD 34

16. You can save your document in a specific location by clicking the ____________________ list arrow
in the Save As dialog box.

ANS: Save in

PTS: 1 REF: WD 14

17. The AutoCorrect Options button is found in the ____________________category of the Word Options
dialog box.

ANS: Proofing

PTS: 1 REF: WD 21 | WD 22

18. ____________________ ensures that text will flow continuously from one line to the next.

ANS: Word wrap

PTS: 1 REF: WD 13

19. The ____________________ feature capitalizes the first letter of a sentence automatically.

ANS: AutoCorrect

PTS: 1 REF: WD 21

20. When you right-click a misspelled word, youll see a(n)____________________ appear.

ANS:
 shortcut menu
menu
Mini toolbar
list of correctly spelled words
list of suggested words

PTS: 1 REF: WD 23 | WD 24

ESSAY

1. Why do you think planning could be argued as a more important step in creating an effective
document than writing?

ANS:
Like all projects, even one as simple as writing a letter, more planning before the production process
will produce better results. Planning could be arguably more important than the writing itself because
in the planning phase you can map out exactly what you want to write before you start typing.
Planning what you want to write may include the major points that you wish to make, the tone that you
believe will be most effective, how long or how brief the letter should be, and what information you
will use to support your major points. Without this planning phase, you may find yourself staring into
the computer screen, not knowing where to start. Typing without a plan may also lead to lots of
editing. The more editing you must do to fix your document increases the chances of mistakes in your
document. Without planning, your final letter will need careful proofreading, not only for errors, but
also for context. A little bit of planning before writing will save you lots of time and energy in the long
run.

PTS: 1 REF: WD 2 TOP: Critical Thinking

2. You have just finished writing a two-page paper and have only five minutes to e-mail it to your
professor in order to pass the course. Would you spend the time using Words spell checker or would
you proofread it yourself? Choose one or the other and why you chose that particular task.

ANS:
Instructors: A correct answer should include that proofreading is the better choice because the spell
checker will not catch correctly spelled words that are used incorrectly in the document. Here is an
example of an answer:

I would spend the five remaining minutes by proofreading the document instead of using the spell
checker. By carefully reading the document, I would be able to find the misspelled words by looking
for those with red underlines. I could right-click the words and choose the correct spelling from the list
of suggestions. More importantly I could catch mistakes that would not be caught by the spell checker.
For example, if I used the word their instead of there. Words spell checker would not consider
their a mistake because it is spelled correctly, even though its used incorrectly. Proofreading would
allow me to catch both spelling and grammatical errors whereas relying only on the spell checker may
result in grammatical mistakes, causing me to receive a lower mark on my paper.

PTS: 1 REF: WD 23 | WD 24 TOP: Critical Thinking

3. Why is it better to rely on the Print Preview window, rather than the One Page button in the Zoom
group on the View tab, to preview a document before you print it?

ANS:
The Print Preview window is better for previewing a document than relying on the One Page button
for the following reasons: When you choose Print Preview, you will see how your document will look
when it is printed in one step. This is also true if you choose the One Page button in the Zoom group,
however, the Print Preview method will automatically hide any nonprinting characters that may be
showing. This would not be true of clicking the One Page button in the Zoom group. You would also
have to click the Show/Hide Paragraphs button in the Paragraph group on the View tab. The Print
Preview window gives you instant access to other print-related commands. You can quickly see other
pages in your document by clicking the Next Page and Previous Page buttons, you can change the
page size, orientation, and/or margins all from the Print Preview window and watch the preview
window update automatically. Finally, you can print from this window without having to go back to
the Word window.

PTS: 1 REF: WD 33 | WD 34 TOP: Critical Thinking