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Project 2

The document outlines the role and responsibilities of an Apple Area Sales Manager who is responsible for promoting Apple products and services across assigned Apple retail partner store locations, managing sales performance and providing training to ensure retail partners meet sales, service and attachment rate goals. Key qualifications for the role include a minimum of 1-3 years of retail sales experience, strong communication and presentation skills, and experience managing a territory and virtual teams.

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Misty Hartmann
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© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
93 views

Project 2

The document outlines the role and responsibilities of an Apple Area Sales Manager who is responsible for promoting Apple products and services across assigned Apple retail partner store locations, managing sales performance and providing training to ensure retail partners meet sales, service and attachment rate goals. Key qualifications for the role include a minimum of 1-3 years of retail sales experience, strong communication and presentation skills, and experience managing a territory and virtual teams.

Uploaded by

Misty Hartmann
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Introduction

Apple Inc. is an American multinational partnership headquartered in Cupertino, California, that


plans, creates, and offers shopper gadgets, PC programming, online administrations, and PCs. Its best-
known equipment items are the Mac line of PCs, the iPod media player, the iPhone cell phone, and
the iPad tablet PC. Its online administrations incorporate iCloud, the iTunes Store, and the App Store.
Apple's purchaser programming incorporates the OS X and iOS working frameworks, the iTunes
media program, the Safari web program, and the iLife and iWork innovativeness and profit suites.
Macintosh was established by Steve Jobs, Steve Wozniak, and Ronald Wayne on April 1, 1976, to
create and offer PCs. It was consolidated as Apple Computer, Inc. on January 3, 1977, and was
renamed as Apple Inc. on January 9, 2007, to mirror its moved center towards shopper gadgets. Apple
is the world's second-biggest data innovation organization by income after Samsung Electronics, and
the world's third-biggest cell telephone producer. On November 25, 2014, notwithstanding being the
biggest traded on an open market organization on the planet by business underwriting, Apple turned
into the first U.S. organization to be esteemed at over $700 billion.[4] In March 2015, Apple was
declared to be added to the Dow Jones Industrial Average.[5] As of 2014, Apple utilizes 72,800 lasting
full-time representatives, keeps up 437 retail locations in fifteen countries,[6] and works the online
Apple Store and iTunes Store, the recent of which is the world's biggest music retailer. Apple's overall
yearly income in 2014 totaled US$182 billion (FY end October 2014[7]). Apple appreciates an
abnormal state of brand faithfulness and, as indicated by the 2014 release of the Interbrand Best
Global Brands report, is the world's most significant brand with a valuation of $118.9 billion.[8] By
the end of 2014, the company kept on overseeing noteworthy feedback in regards to the work
practices of its builders, and for its ecological and business works on, including the inceptions of
source materials.

Need of a Position

The Apple Area Sales Manager effectively advances the offers of Apple arrangements in the Apple
area of all Apple retail accomplice store areas. Through their solid deals, administration and item
learning the ASM has the capacity convey all the key measurements for accomplishment at these
areas.

Key Qualifications

EXPERIENCE AND SKILLS

Fundamental

Retail deals encounter 1-3 years

Demonstrated reputation in the conveyance of forceful development focuses against nearly measured
objectives.

Involvement in arranging a land deals domain.


Demonstrated capacity to oversee and spur virtual groups.

Forceful objective center and take a stab at constant change

Client Service experience

Propelled Communication Skills

Magnificent presentation abilities

Solid specialized fitness

Experienced methodology, choice making and take after thru.

Exceedingly Desirable

Recognition with the PC stage

Equipment and administration deals foundation in a retail domain

Contribution in completing in-store marketing arrangements

Apple item and channel experience.

Comprehension of operations and logistics

Description

PRINCIPLE RESPONSIBILITIES

RETAIL SALES and SERVICE

- Manage a land deals domain as relegated by the ASC National Sales Manager, arranging general call
cycles for all unassisted and in-line accomplice stores.

- Report on a week by week premise all action in stores called upon to significant ASC National
Account Managers

- Schedule customary preparing sessions at all unassisted and in-line store on Apple item for retail
accomplice virtual groups

- At least meeting the business, administration and append rate objectives set for unassisted and in-
line store areas and as a rule forcefully beating these objectives.

- Ensuring individual and store results are constantly high in connection to different areas.

- Be effectively included in all store level exercises to safeguard the most astounding conceivable
income targets, administration and append rates are being satisfied.

- Maintain elevated amounts of client administration, fulfillment and trustworthiness and minimize
disappointment and returned item.
- Develop an in number working relationship, cooperation and admiration with other retail staff and
store chiefs at the areas.

- Implement and convey Apple coordinated activities and influence Apple methods and projects.

- From time to time, as coordinated by the ASC National Sales Manager, guarantee other ASC retail
stores are kept up to the most elevated amount, and that store staff are decently advised and prepared
on new items and projects.

- Other obligations as relegated by ASC National Sales Manager.

TRAINING

- Personally keep up an abnormal state of exceptional deals, item and administration information at all
times, keeping in mind the end goal to convey the best client arrangement.

- Cross-train other non-Apple retail location staff with a specific end goal to drive ideal results at the
areas and commonly offering the prizes.

- Aim to be a master and pioneer in a region of specialization eg. Proficient Product Mix and turn into
an associate pioneer for the locale.

- Assist with in-store preparing presentations to teach clients on the most recent in advancement and
aggregate arrangements.

- Redeliver in store workshops on Apple particular items and arrangements, as grew by Apple
promoting.

OPERATIONS & LOGISTICS

- Maintain in consistent contact with Apple Operations to guarantee smooth request and conveyance
process.

- Arrange deals gatherings with store supervisors to examine stock levels and restocking prerequisites
according to arranged call cycle movement

MARKETING

- Ensure that Apple item marketing is constantly up to standard and overhauled as needed to meet
brand, item and section particular data and advancements.

- Actively take a shot at activities to drive rehash deals, and new deals to the store areas.

- Implement arrangement o gram programs with store dept chief as recommended by Consumer
Channel Program administrator.

- Always speak to the Apple brand to the most elevated amount.


EDUCATION

Formal Sales capabilities and preparing would be an Advantage.

Extra Requirements

KEY COMPETENCIES

Enticement/Sales Ability, Written and Oral Communication Skills, Customer Service Skills, Technical
Aptitude, Learning Ability, Teamwork, Initiative, Adaptability.

STATES OF EMPLOYMENT

This is a full time commission part with a 60/40 Base to Commission part.

Working days are Tuesday to Saturday.


Specialists

External

Recruitment Agencies

Admin & Customer Service Adecco, Astreya

Creative Design and Writing Frog Design, Welocalize

Engineering Wipro

Everything Else PRO Unlimited

Job Placement Agencies

Finance & Business Mindlance

HR & Recruiting Knowledge Matrix

Manufacturing & Logistics Compass Transportation

Software & IT Advantis Global Services, Beyondsoft, Collabera, Exilant

Internal

HODs

We aim to provide great customer service. For product inquiries, technical support and legal
questions, here are all the ways you can contact Apple.

Financial Advisor

Mindlance
Rejection Letter Sample Copy
Offer Letter Sample Copy
Contract of Employment Sample copy

Induction

A prompting procedure is needed at the initiation of any new arrangement in DECD for labourers
(counting however not restricted to workers, volunteers, builders & subcontractors) that are new to the
association (delegated on either a transitory or progressing premise); or coming back to DECD after a
developed time of time; or moving/ transferring to another part or area inside the Department.

Instigation is greatly vital and must be organized. A proper incitement methodology urges another
worker to create trust in themselves, their part and their manager, quickening their improvement and
at last, their profit.

A viable incitement process:

guarantees a worker's comprehension of their part and their executive's desires;furnishes the worker
with the key working environment connection and information to adequately embrace their
obligations;

makes a protected and solid workplace for all workers and a positive authoritative society;

enhances worker wellbeing, inspiration and occupation fulfilment;


aids with maintenance;

builds a worker's systems and serves to fabricate connections over the division and open segment;

urges a representative to unite with the way of life and needs of both the work environment and the
more extensive association; and

makes a positive view of the association and serves to advance DECD as a manager of decision.

Induction Program for Sales Manager

Completion of Basic H.R Formalities


Visions of your Company
Mission of your company
Present Top Management
The exact position of the new manager in the Organisation chart and his immediate
reporting authority
His exact role and responsibilities and how he should put the organisation on the
high growth mode
Problems faced by the company now [ best to orient him with his juniors]
His Goal for the next 12 months and quarterly break up.
Company HR Manual with all email /tel id's, Sales Manual, Technical Manual [ if any]
Last but not the least the company culture on protocol , timings , dress code and
management mode of working

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