Version 9.

SmartPTT Basic
Radioserver Configurator User Guide
December 2016
Table of Contents

Table of Contents
1 SmartPTT Radioserver Configurator 3

1.1 Settings 3
1.1.1 Radioserver 3
1.1.2 Redundant Radio Server 6
1.1.3 Licenses 8
1.1.4 Services 14
ARS 14
GPS 16
TMS 17
Telemetry 18
Subscriber Blacklist 18
Email Gateway 20
SMS Gateway 28
1.1.5 Add-on Modules 34
Tallysman 34
Indoor Tracking 37
Event Log 45
Settings 48

Automatic Database Backup 49

Phone Calls 51
Telephone Interconnect 55

Voice Notifications 62
Clients Connection 64
Web Service 65

1.1.6 Profiles 65
1.1.7 Subscriber Groups 68
1.1.8 Metadata 69
Subscribers 70

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Automatic Database Backup 71

1.2 Networks 72
1.2.1 Control Stations 72
How to Configure Control Station Channels 81
How to Configure Control Station Talkgroups 82
How to Configure Control Station Audio Settings 83
1.3 Client List 84
1.4 Rules 85
1.5 Activity 90
1.6 Log 91
1.7 Export/Import Settings 91
1.8 Statistics 93

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1 SmartPTT Radioserver Configurator

1.1 Settings
In this tab you can configure the general settings of SmartPTT Radioserver:

Radioserver,

Licenses,

Radio network services,

Add-on Modules,

Profiles,

Subscriber groups,

Metadata.

1.1.1 Radioserver

To set up the radioserver, click Radio Server in the left list of the SmartPTT Radioserver Configurator window. At

that, the Radio Server window opens.

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Server Role: Sets the radioserver role: Primary or Redundant. Primary radioserver can have only one

redundant radioserver and vise versa. To configure the redundant radioserver settings, see the Redundant

Radio Server section.

Name: Radioserver alias. You cannot type more than 20 characters into this field.

Interface and Port: Radioserver IP address, i.e. the IP address of the PC where the radioserver is installed.

Default port is 8888.

Note: If the specified port is occupied, you will see the warning icon next to the input field. Hover the

mouse over the icon to see where the port is being used.

Authentication: Authentication parameters required for connection to the radioserver. Select No to set

anonymous authentication. Select Windows to set Windows authentication.

Note: If Windows is selected, to connect, the dispatcher must use the user name and password of the

account where the radioserver service was started.

VoIP Listen Port: Number of a UDP port for receiving voice data from the dispatcher.

Block option: Allows selecting the way how to block a radio. When Radio Disable is applied, radioserver

sends the Radio Disable command to block the radio. The Deny Channel option denies the subscriber radio

to work on the given channel.

Note: The Deny Channel option is applicable only to IP Site Connect (direct IP connection) or NAI based

configurations.

Note: When the Block Radio command is sent from one radio unit to another, the radio will be blocked,

even if Deny Channel is selected.

Limit Radios to Service: Allows to manage the number of radios allowed in the network. Here the user can

specify which radios are to be controlled by the system and which are not.

o Enabled: Select to make this functionality active.

o Allowed Radio Numbers: Enter ID's of the radios which are to be controlled by the system.

Warning! All the radios whose ID's were not specified will be ignored by SmartPTT system.

Process priority: Allows selecting the priority that the system associates with a process. By

setting this parameter you can speed up or slow down SmartPTT performance. The highest

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possible priority is Real time. Use it wisely! It may cause malfunctioning of the whole

system. We recommend to use the Normal priority.

Language: Allows selecting languages of the user interface of the SmartPTT Radioserver Configurator

application.

You can save changes made by clicking Save . If you want to cancel changes made, click Restore .

All the changes made after the last save will be restored. To exit SmartPTT Radioserver Configurator, click Close

. To view help, click Help .

The radioserver is implemented as Windows service SmartPTT Radio Service. To enable saved changes you must

restart the service. Service is managed using the following buttons: Start, Stop and Restart , .

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1.1.2 Redundant Radio Server

To set up the redundant radioserver, perform the following actions:

1. Click Radio Server in the left list of the SmartPTT Radioserver Configurator window. In the Radio Server

window in the Server Role field select Redundant. At that the Redundant Radio Server item appears in

the left list of the SmartPTT Radioserver Configurator window.

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2. Click Redundant Radio Server and in the Redundant Radio Server Settings window configure the

required settings.

Redundancy: The redundant server can be useful in case of the primary server breakdown. Switching

between the servers is made automatically.

Attention! The redundant server is activated only on the condition that the last connection to the

primary server was no later than 31 days ago.

o Primary server address (host:port): The primary radioserver IP address and port.

o Connection timeout (s): Time interval that starts ticking as soon as the primary server is down. If the

primary server has not recovered within the specified time interval, the redundant server takes over. The

least possible value is 20 seconds.

How to Set up the Redundancy in SmartPTT Radioserver Configurator and

SmartPTT Dispatcher.
To make the redundant server work correctly, perform the following actions:

1. Take two radioservers and define their roles: Redundant or Primary. In the settings of the redundant

server enter the IP address of the primary radioserver. A primary server can be backed up only with one

redundant server.

2. Make sure that both radioservers are up and running.

3. Add both radioservers into the dispatch console (Settings > Radioservers). Make them both active.

4. Check that you can see both radioservers online in the Radio Fleet panel of SmartPTT Dispatcher.

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1.1.3 Licenses

In the Licenses menu you can see the services which are available to you in the SmartPTT software and install

a new license if needed.

Availability of the services is regulated by the license file. It contains licensespermissions to use the particular

number of particular services. They'll be Those licenses are being called here as services.

At the fresh start the SmartPTT software generates demo license file which works for a small period of time. You

cannot extent its activity period and you should obtain a regular license file.

Regular license file binds to the hardware of the primary radioserver PC or redundant radioserver PC. Hardware ID

(HID) is required for the binding.

To obtain hardware ID via SmartPTT Radioserver Configurator:

1. Run SmartPTT Radioserver Configurator.

2. In the Settings tab click Licenses.

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3. Click the Collect button in the Activation area of the Licenses window. The code which appears in the

Hardware ID field is the hardware ID.

4. Click Copy to copy the hardware ID to the clipboard.

To obtain hardware ID without SmartPTT Radioserver Configurator, please, refer to the following article on the

SmartPTT Technical Support Center website.

When you get the license file, you should install it. To do this:

1. Run SmartPTT Radioserver Configurator.

2. In the Settings tab click Licenses.

3. Click the Change License button.

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4. Open the received license file. The License Installation window will appear.

Installing the right license file

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5. Check the information in the License Installation window. Pay attention to the table to check if you have

all the services you need.

Note. If the license does not match the product or the hardware, Licensed to text will be red and the services

table will be empty.

Installing the w rong license file

6. To accept the license click Apply. To cancel the license installation click Cancel.

7. Click OK in the notification window, save changes and restart the radioserver.

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After the license installation in the Licenses window the available services will appear as they were in the

License Installation window.

Different services may have different expiration date. When the service is expired, it will be written red in the table.

When the expiration data approaches, you will start to get notifications at the start of SmartPTT Radioserver

Configurator:

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In addition, yellow triangle will appear near the dates, notifying about the approaching of the expiration date.

You cannot update or upgrade to the SmartPTT software released later of the expiration date of subscription

update. Nevertheless, your current software will continue to operate without any limitations until the licensed

services are not expired. You could also be provided with the limited technical support for the SmartPTT software.

To use the newest version of the SmartPTT software with all new features, please, update the subscription.

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1.1.4 Services

ARS

ARS or registration service provides information on the availability of radio subscribers in the radio network.

To set up the registration service parameters, click ARS in the list in the left area of the SmartPTT Radioserver

Configurator window. At that, a new window appears on the right.

Active: Select to enable the service.

Use Radio Check: This setting defines the mechanism used for checking radio subscriber presence in the

network. If selected, the system uses the Radio Check command. This option was implemented for radios that do

not support ARS.

Radio Inactivity Timeout, s: Time period, after which the radio that did not display any activity becomes

potentially absent. In this case the system includes this radio into a special presence check process.

Note: Radio activity includes the following events: GPS location, telemetry signal, text message or voice call.

Generally, a radio can be sent 5 presence check requests successively with a 30-second interval. This parameter

is called Individual Minimum Check Interval and equals 30s; it can't be changed in SmartPTT Radioserver

Configurator. This parameter sets the interval between presence check requests sent to one radio. Therefore, it

can be increased depending on the number of radios to check. If the radio does not respond to the presence

check requests and does not display any activity, it will acquire the Offline status after the 5th unsuccessful

presence check request.

Global Minimum Request Interval, ms sets the minimum interval between presence check requests sent to

all inactive radios in all networks. Instead of sending presence check requests to all inactive radios at one time,

the system puts them on a queue and sends one presence check request to one radio at a time with the interval

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set in the Global Minimum Request Interval field. This method allows us to eliminate the risk of sending too

many presence check requests at one time, thus removing traffic overload on the channel and spreading network

load evenly.

Example

There are three radios active till 10:00:00 and 10:00:02 (see pic. below). Then, for the following 600s they do not

display any activity. So, the radio activity timeout for Radios 1 and 2 runs out at 10:10:00 and for Radio 3 at

10:10:02. When it happens, the system creates a pool of inactive radios. The system puts the radios on a queue

and starts sending presence check requests with the interval set in the Global Minimum Request Interval field.

Radio 2 responds to the presence check request and is no longer regarded as potentially offline. Radios 1 and 3

do not respond to the presence check request and do not display any activity, so the system sends another

request in 30s to each radio. After the 5th presence check request, the radios get the Offline status.

Automatic update of registration, h: If selected, the radio will send its ARS data to server at specified intervals.

Note: We recommend to specify the automatic registration update interval larger than the radio inactivity timeout

interval.

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GPS

GPS or location service provides coordinates of radio subscribers with a GPS receiver so you can determine their

current location.

To set up location service parameters, click GPS in the list in the left area of the SmartPTT Radioserver

Configurator window. At that, the following window opens.

Active: Select to activate the location service.

Minimum location update interval, s: Minimum update time interval. If the time interval specified by the

dispatcher is less than Minimum location update interval, the new value set by the dispatcher will be ignored,

and subscriber location will be updated within Minimum location update interval.

Minimum Request Interval, s: The minimum interval between GPS requests sent to the radios within one

network. The requests can be sent automatically or initiated by the dispatcher. This method allows us to eliminate

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the risk of sending too many GPS requests at one time, thus removing traffic overload on the channel and

spreading network load evenly.

Radio Inactivity Timeout, s: Time period, after which the radio that did not send GPS becomes potentially

absent. In this case the radio receives a location update request.

system includes this radio into a special presence check process.

The Get Subscriber Location for Following Groups list allows you to specify location update time interval per

subscriber group added in SmartPTT Radioserver Configurator under Subscriber Groups.

If Allow Dispatchers to Amend Location Update Time Interval is selected, dispatchers can reduce the

location update time interval configured in the table above. However, if the time interval specified by the dispatcher

is less than Minimum location update interval, the new value set by the dispatcher will be ignored, and

subscriber location will be updated within Minimum location update interval. If Allow Dispatchers to Amend

Location Update Time Interval is not selected, dispatchers wont be able to change the time interval for

location update, and location will be updated within the time interval set in the table per each group.

Warning! If "Allow Dispatchers to Amend Location Update Time Interval" is not selected and there are

no subscriber groups in the table, the dispatcher won't receive any subscriber location data.

TMS

TMS or text messaging service is used to exchange text messages between radio subscribers and SmartPTT

Dispatcher. To set up the messaging service parameters, click TMS in the setting tree of the SmartPTT

Radioserver Configurator window. At that, the TMS window opens. To enable the messaging service, select the

Active check box.

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Telemetry

The telemetry service is used for transmission and processing of telemetry signals between SmartPTT Dispatcher

and radio subscribers. To set up the telemetry service parameters, click Telemetry in the list in the left area of

the SmartPTT Radioserver Configurator window. At that, the Telemetry Service window opens. To enable the

telemetry service, select the Active check box.

Subscriber Blacklist

Subscriber blacklist allows managing the number of available radio subscribers and operators in the network.

To create a blacklist, first it is necessary to create subscriber groups. We will need these to form a blacklist.

To add a subscriber group, click Subscriber Groups in the setting tree of SmartPTT Radioserver Configurator. At

that, the Subscriber Groups window opens on the right.

Group Name: Any name of a subscriber group.

Subscribers: The list of radio IDs that are to be included in the created group.

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To configure blacklist parameters, click Subscriber Blacklist in the setting tree of SmartPTT Radioserver

Configurator. At that, the following window opens.

Active: Select to enable the subscriber blacklist service.

Note: Subscriber Blacklist allows not only blocking certain radios, but also creating the so-called "whitelist" of

radios that are allowed in the radio network. In the latter case all other radios, that is not included in the whitelist,

will be blocked.

To block certain groups of subscribers, choose Deny and select groups that are not permitted to communicate in

MOTOTRBO network.

To allow certain groups of subscribers to communicate in MOTOTRBO network, that is to create a whitelist,

select Allow and mark those groups that will be available in radio network when all other radios are blocked.

Blocking Retry Interval, sec: Sets a minimum time period for sending a command to block the radio added in

the blacklist.

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Blocking Retries: Number of retries to send the Block command to the radio before confirmation comes.

To save changes, click Save and then click Restart to restart SmartPTT Radioserver.

If a radio is in the blacklist and MOTORBO control station is used (MOTOTRBO control station, Capacity Plus

system), then the radio will be completely unavailable. When the radio is unavailable, some actions are still

available: Monitoring, Radio Check and Radio Unblocking. The dispatcher can remove the block from the radio

by sending the "Unblock" command. To enable the radio without dispatcher's help, just read the codeplug of the

radio in MOTOTRBO Customer Programming Software (called MOTOTRBO CPS) and then write the settings to

the codeplug.

To be able to process the Radio Disable command, the radio must have the Radio Disable Decode parameter

selected in the codeplug. You can find it in MOTOTRBO CPS, in the Signaling Systems section. If Radio

Disable Decode is not selected, the radio can't be blocked even if it is in the blacklist.

Email Gateway

Email gateway provides the ability to exchange digital messages between e-mail users and MOTOTRBO radio

network subscribers.

To be able to exchange email messages between radio subscribers and email users you need:

1. Create and configure email account.

2. Configure the radioserver.

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Create and Configure Email Account

First of all, create your email account, if you do not have one. This section describes how to do it as well as how

to configure it properly.

1. Create your email account. You can use your corporate email server or any other server. In this example

we are using gmail.com.

2. In the settings of the newly created email account specify all the necessary parameters.

3. In the settings of the email account in the Forwarding and POP/IMAP tab select the following items:

1) Enable POP for all email (even mail that has already been downloaded).

2) Enable IMAP.

3) Save changes.

4. If you have an email client (for example, Microsoft Outlook), for the outgoing messages you need the

following settings:

1) Use plain text as message format.

2) Use Unicode (UTF-8) for outgoing images (with Base64 encoder).

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Configure SmartPTT Radioserver Settings

The radioserver configuration includes the following steps:

1. Configure email gateway (activate email gateway, choose the direction of text message sending).

2. Setup POP3/IMAP4 protocols for sending text messages.

Email Gateway Configuration

Select Email Gateway in SmartPTT Radioserver Configurator.

Select the Active check box to enable the email gateway service.

Forward Messages to E-mail: Select to enable message forwarding from radio subscribers to the email

addresses specified in the Recipients list.

Note: When a radio subscriber sends a text message to another radio subscriber, all email users whose emails

are given in the Recipients list will receive 1 or 2 text messages. The first one with the confirmation that the

message was sent and the second with the confirmation on delivery.

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Sender Name: Specify domain name, in the name of which all email messages will be sent (for example,

smartptt.com).

Recipients: List of email addresses to receive forwarded text messages.

Enable Direct Message Delivery from Radio Network: Forwarding mail messages directly from radio

subscribers.

Enable Direct Message Delivery to Radio Network: Forwarding mail messages directly to radio subscribers.

Receive protocol: Select protocol for email message receiving (POP3 or IMAP4).

Split Long Messages: If not selected, a long E-mail message, i.e. a message that contains more characters

than allowed in one message in the radio network, addressed to a radio is trimmed to not exceed the limit (some

information will be lost). If selected, the original message is split into several packages during transmission. Thus,

the radio subscriber receives the message without information loss.

Sender ID: When selected, the received message contains the sender e-mail address.

Deferred actions: When selected, it allows to deliver an information to the offline subscriber. When subscriber

becomes online, it will immediately receive it.

Ignore After Line: Ignore everything after a certain string in the received e-mail message.

Example:

The original e-mail message: Due to technical work s on the PBX, the PI will have no telephony for the whole

day.To turn off these notifications, open Personal Settings, click Manage Alerts. Clear check boxes next to

unwanted notifications.

If you enter To turn off in the Ignore After Line field, the radio subscribers will receive the message: Due to

technical work s on the PBX, the PI will have no telephony for the whole day.

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POP3 Protocol Configuration

In the Receive Protocol field, select POP3 and click Settings in the left setting tree.

SMTP server: Domain name of the SMTP server which is used for delivering outgoing email messages (for

example, smtp.gmail.com).

Port: SMTP server port number.

Use SSL: Select this checkbox if you need secure connection to SMTP server.

Authentication: Select authentication method for SMTP server (Anonymous connect anonymously, Windows

connect to the server under Windows user account, Login/Password connect with Login/Password specified).

Login: Email address or login required by the mail server.

Password: User password.

Send Test Message: Click the button to check server connection. In case of successful connection and correct

settings, the mail user specified above will receive a test email message.

POP3 Server: Specify domain name of POP3 server which is used to deliver incoming e-mail messages.

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Port: Enter POP3 server port number.

Enable SSL: Select this checkbox if you need a secure connection to POP3 server.

Authentication: Select authentication method for POP3 server.

Login: Enter email address or login required by mail server.

Password: User password.

Polling Delay: Polling interval for the mail server.

Check Connection: Click to check connection with the server. In case of successful connection, the pop-up

window message shows the number of unread email messages in your email box. In case of connection failure, a

window with connection error message opens.

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IMAP4 Protocol Configuration

Select "IMAP4" in the drop-down list of Receive protocol and click Settings.

IMAP4 Server: Specify the domain name of IMAP4 server which is used for incoming email messages delivery.

Port: Enter IMAP4 server port number.

Enable SSL: Select this checkbox if you need secure connection to IMAP4 server.

Authentication: Select authentication method for IMAP4 server.

Login: Enter email address or login required by mail server.

Password: User password.

Polling Delay: Polling interval for the mail server.

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Check Connection: Click the button to check connection with the server. In case of successful connection, the

pop-up window shows the number of unread mail messages in your email. If connection is failed, connection error

window opens.

Supported Message Formats

When sending an email message to radio subscribers, use the following format of the message.

: prefix indicating that this message is addressed to a radio subscriber or talkgroup.

<ID|IP> ID or IP address of the radio subscriber or subscriber group.

Space indicates the beginning of the message body.

Use the Split Long Messages option to guarantee that a message won't be cut.

Example:

1. The email message :12.0.0.77 Hello! or :77 Hello! received from the mail server will be forwarded to the radio

subscriber with ID 77.

2. The email message :225.0.0.1 Please, call to the station received from the mail server will be forwarded to the

subscriber group with ID 1.

The email message :12.0.0.80,12.0.0.81,12.0.0.82,12.0.0.50 Hello! or :9080,9081,9800,9050 Hello! received

from the mail server will be forwarded to the radio subscribers with corresponding IDs.

When sending a text message from a radio subscriber to an email user, use the following format.

: prefix indicating that this message is addressed to an email user.

<email_address> email address of the email user.

Space indicates the beginning of the message body.

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Example:

1. The message :[email protected] Hello! from a radio subscriber will be forwarded to the email

user with the email address [email protected].

2. The message :[email protected],[email protected] Hello! from a radio

subscriber will be forwarded to the email users [email protected] and

[email protected].

Note: When Forward Messages to E-mail is enabled together with the options of receiving messages from radio

network and from the email, all messages sent or received by email users will be duplicated to the specified email

addresses.

SMS Gateway

SmartPTT Radioserver has an integrated SMS Gateway service, which allows establishing communication

between radios and mobile phones There are 2 possible ways to communicate between each other:

1. A radio subscriber sends an SMS to a phone subscriber.

2. A phone subscriber sends an SMS to a radio subscriber.

To be able to send an SMS, it is necessary to do preliminary settings on both modem and SmartPTT Radioserver.

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Configuring SmartPTT Radioserver and incoming messages

Select the SMS Gateway item in SmartPTT Radioserver Configurator.

Active: Select to enable SMS Gateway service.

Allow SMS Delivery from Radios: Select this option if you need to forward SMS directly from subscriber radios.

Allow SMS Delivery to Radios: Select this option if you need to forward SMS directly to subscriber radios.

Split Long Messages: If selected, a long message, i.e. a message that contains more characters than allowed in

one message in the radio network sent to a radio, will be split into several messages. If not selected, a long

message addressed to a radio is trimmed to not exceed the limit (some information will be lost).

Sender ID: If selected, the radio subscriber will see the phone number of the sender with the received SMS.

Deferred actions: If selected, it allows to deliver an information to the offline subscriber. When subscriber

becomes online, it will immediately receive it.

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Configuring a modem and outgoing messages

Warning! To enable modem settings, stop SmartPTT Radioserver.

Port name: COM port number which modem is connected to. You can find the COM port number by

opening modem properties in Windows Control Panel.

Speed: Data flow rate through COM port (in bits/sec).

Data bits: Number of data bits to transmit.

You can configure Data Bits to be 5, 6, 7, or 8. Data is transmitted as a series of five, six, seven, or eight bits (five

and six bit data formats are used rarely for specialized communications equipment).

Stop bits: Number of bits used to indicate the end of a byte. You can configure Stop Bits to be 1, 1.5, or 2. If

Stop Bits is 1.5, the stop bit is transferred for 150% of the normal time used to transfer one bit.

Both the computer and the peripheral device must be configured to transmit the same number of stop bits.

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Parity: Method of detecting errors in transmission.

You can configure Parity to be None, Odd or Even.

If Parity is None, parity checking is not performed and the parity bit is not transmitted.

If Parity is Odd, the number of mark bits in the data is counted, and the parity bit is asserted or unasserted to

obtain an odd number of mark bits.

If Parity is Even, the number of mark bits in the data is counted, and the parity bit is asserted or unasserted to

obtain an even number of mark bits.

Read timeout: Number of milliseconds before a time-out occurs when a read operation does not finish.

Write timeout: Number of milliseconds before a time-out occurs when a write operation does not finish.

Check Modem: Modem operation test. If a modem is detected, you will see information regarding the type of

modem installed on your system. If there is no modem detected, you will see "Modem not found" message.

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The next step is to check settings for outgoing messages and to send a test message.

Use text mode: Allows selecting Text or PDU mode for SMS sending.

There are two ways of sending and receiving SMS messages: in text mode (the check box selected) and in the

protocol description unit (PDU) mode (the check box is not selected). The text mode (unavailable on some

phones) is just an encoding of the bit stream represented by the PDU mode, and can be used only for English;

PDU mode and Unicode are used for all languages. Unicode is the universal character encoding which provides

the basis for the consistent encoding, representation and handling of text expressed in most of the world's writing

systems.

SMS Center for outgoing messages: SMS message center number. If the number is registered on modems

SIM-card, there is no need to fill this field.

Running tests on SMS sending

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Make sure SMS messages can be sent to recipients from SmartPTT Radioserver. Use Test Settings to do it.

First, in the field Phone Number specify the phone number where you will send the test message.

Second, enter the text of the message in the field Message. And then click Send.

If the message is successfully sent, you will get a confirmation notification.

When modem is selected and test message is successfully sent, save the changes and restart the

radioserver . After the radioserver is restarted, Check modem and Send (test message) will be

unavailable. It will mean that now you are ready to send SMS messages from the radio and to the radio.

To send an SMS from the mobile phone to the radio, the message forwarded to the modem number should

comply with one of the following formats.

: prefix indicating that this message is addressed to a radio subscriber or talkgroup.

<Radio/Talkgroup IP> radio or talkgroup IP address of the recipient

<Radio ID> radio ID of the recipient

Space indicates the beginning of the message body.

Use the Split Long Messages option to guarantee that a message won't be cut.

Example:

When the radioserver gets the following message, it sends the message to subscriber 77 (or to talkgroup ID=2):

To subscriber 77:

:12.0.0.77 SMS text

:77 SMS text

To talkgroup 2:

:225.0.0.2 SMS text

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To multiple subscribers simultaneously:

:12.0.0.80,12.0.0.81,12.0.0.82,12.0.0.50 SMS text

:9080,9081,9082,9050 SMS text

Note: When only ID is specified (with no IP address of the radio or talkgroup), SMS can be sent only to the

subscriber with the specified ID. To send a group SMS, it is necessary to use a full talkgroup IP address.

To send an SMS from a radio to a mobile phone, the message should comply with the following format.

: prefix indicating that this message is addressed to a mobile phone.

&phone number mobile phone number of the SMS recipient (symbol "&" is used instead of "+" because there

is no "+" symbol on the MOTOTRBO radios).

Space indicates the beginning of the message body.

Example:

On receiving the message :&71234567890 SMS text, the radioserver sends it to the mobile radio with the phone

number +71234567890.

To several mobile subscribers simultaneously:

:&71234567890,&71234567890 SMS text

1.1.5 Add-on Modules

Tallysman

SmartPTT provides a more efficient radio monitoring that works in the Lone Worker mode. The option is

compatible with MOTOTRBO DM/DP 3000 and 4000 series radios.

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SmartPTT ensures the following features for the generic option board with the Tallysman SpriteTM TW251 firmware:

Mandown, i.e. activating the alarm signal if the radio position (its tilt) no longer corresponds to the

parameters set for the option board in Tallysman Sprite Configurator.

Heartbeat messages. Messages that provide information about subscriber presence in the radio network. If

message delivery failed, SmartPTT Dispatcher is notified about the radio unavailability. The radio is also

informed about radioserver unavailability (e.g., when the channel is busy).

Example of the option board configuration:

When the radio tilt changes, a signal is played on the radio. The signal stops after the radio is returned to its

normal position. If not, an emergency alarm is sent to SmartPTT radioserver. The emergency alarm LED on the

radio can be turned off by a long press on the emergency alarm button (depends on the radio MOTOTRBO CPS

settings).

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For proper operation of the radios with the built-in option board with the Tallysman SpriteTM TW251 firmware, do

the following radio settings in MOTOTRBO CPS:

enable option board on the selected channel by selecting the Option Board check box;

enable the Emergency Alarm Indication option and select digital signaling system from the list in the

Emergency System field. To set up a signaling system, go to Signaling Systems > Digital Emergency

item.

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To enable Tallysman, click Tallysman in the setting tree of SmartPTT Radioserver Configurator and select the

Active check box.

Heartbeat Message Port: UDP port to receive messages about the radio presence in the network. This value

must match Host UDP Port in the option board configurator (the Heartbeat item, the SmartPTT GOB Configurator

application). Use the default value of 5000.

Response Delay, s: The time period that passes before SmartPTT radioserver sends heartbeat message

confirmation to the radio. Set the value taking into consideration the network load. Otherwise, if the radio does not

receive acknowledgment, the radio gets a signal about radioserver unavailability.

Indoor Tracking

Big organizations with huge premises require constant control over their employees' displacement inside

buildings. For this purpose Indoor Tracking system was implemented. Indoor Tracking system allows getting data

from special beacons and transmitting it to SmartPTT Dispatcher or any other client application using API.

Contact our technical support (http://support.smartptt.com/hc/en-us) for SmartPTT Client API documentation.

Currently, SmartPTT system supports the following technologies and products:

iBeacon technology: with the use of MOTOTRBO radios with the firmware version 2.6 and above and the

beacons that support iBeacon technology,

Blufi option boards (RF800) with special beacons (Connect-RTLS RF800), and

Kilchherr option boards (K-TERM 44) with special beacons (K-TERM 70IC Beacon Transmitter).

Note: Indoor Tracking functionality requires the corresponding license. Connect Plus systems support Indoor

Tracking based on the iBeacon technology only.

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The following scheme shows how SmartPTT radioserver gets subscriber location data.

iBeacon-based technology scheme: Each beacon installed is transmitting at an interval ranging from a fraction of

a second to some minutes the data packages of the following format: iBeacon prefixthe title of the package,

UUIDthe unique identifier of the beacon, Majorthe group parameter of the beacon, Minorthe individual

parameter of the beacon in the group, Tx powerthe strength of the signal, transmitting by the beacon. The radio

with the preconfigured CPS settings (see below) receives the data packages from the beacons, which identifiers

(UUID) are set in the CPS settings, and transmits them to SmartPTT Radioserver via repeater or control station.

Blufi scheme: The RF800 beacons operate in a continual Sleep -> Transmit -> Sleep -> Transmit mode. When the

beacon awakes from its sleep cycle, it transmits its allocated code for the duration of the transmit phase and then

returns to its sleep phase. The portable radios function in a similar fashion except they follow a Sleep -> Listen ->

Sleep -> Listen mode. When a portable radio awakes from its sleep cycle, it listens for any transmitted beacon

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codes for the duration of its listen phase and then determines the current active beacon. If the new active beacon

is different from the previous active beacon, a beacon update status message (a special TMS message) is sent

via the radio network to SmartPTT Radioserver. For more information on Blufi beacons and option boards see the

manufacturer's documentation on the products.

Note: Connect-RTLS RF800 option boards transmit data in special TMS messages, therefore it is necessary to

have TMS enabled.

Kilchherr sheme: Each beacon installed is continually transmitting commands, like Detect, Keep Alive, Lost,

which contain unique Beacon ID, set in K-Term CPS. When a radio gets closer to the beacon, the built-in option

board receives Beacon ID and then transmits it with the Radio ID to SmartPTT Radioserver via repeater or control

station. Further data processing can be handled by SmartPTT Dispatcher or any third party application, connected

to the radioserver using API. For more information on Kilchherr beacons and option boards see the manufacturer's

documentation on the products.

Warning! For the Kilchherr and BluFi option boards, in network systems with MNIS service enabled,

make sure that the ID set in the option board settings (where data is to be sent) should match "MNIS

Application ID". In network systems without MNIS service enabled, any ID can be set in the option board

settings (where data is to be sent), however, it is necessary that "Data call confirmed" should be

unselected in the radio settings. In networks based on control stations it is necessary that the ID set in

the option board settings should match "Radio ID" set in the control station settings.

To use the Indoor Tracking feature based on the iBeacon technology, ensure that the MOTOTRBO radio meets

the following requirements:

the radio has the firmware version 2.6 and above,

the radio supports Indoor-positioning, and

the radio is configured properly in MOTOTRBO CPS.

To configure the MOTOTRBO radio for use of the Indoor Tracking feature based on the iBeacon technology, do

the following:

1. Launch MOTOTRBO CPS with the 13.0 version or above and make the following settings:

Note: Below is a description of the Indoor settings only. The complete information on how to program the

MOTOTRBO equipment step by step, see here.

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To ensure that the radio supports Indoor-positioning, click the radio title in the settings tree on the left and

check in the Device Information tab if the Indoor Location Tracking field has the Purchased value.

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To activate GPS positioning, click General Settings in the settings tree on the left and in the Device

Information tab select GPS.

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To turn on the Indoor Location menu display on the radio, click Menu in the settings tree on the left and

in the Menu tab select Indoor Location.

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To activate Bluetooth on the radio, click Network in the settings tree on the left, click the Bluetooth tab

and select Enable.

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To activate and configure the Indoor Location mode, click Indoor Location in the settings tree on the

left, select Indoor Location in the tab that opened and add the beacons by specifying the names and

identifiers (UUID) of the beacons in the corresponding fields.

2. Set up Bluetooth in the radio to activate Indoor-positioning. For that, with use of radio menu buttons, perform

the following commands:

Main Menu > Bluetooth > My Status > On.

Main Menu > Bluetooth > Indoor Location > Enabled.

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To enable Indoor Tracking in SmartPTT Radioserver Configurator, select Indoor Tracking in Add-on Modules

and select Active.

Indoor source: The Indoor-positioning technology. Specify Motorola, if you use iBeacon technology, specify BluFi

or Kilchherr, if you use the BluFi or Kilchherr products respectively.

Data Port: UDP port for listening to Beacon ID (applicable to Kilchherr beacons only).

Minimum RSSI level: The minimum strength of the signal, that radio receives from the beacon. SmartPTT

radioserver will not process the signals with the strength that is lower than the specified level (applicable to

iBeacon technology only).

Set list of allowed beacons: You can specify the numbers of the beacons which data must be processed by

SmartPTT radioserver. If the option is not selected, the radioserver processes data from all the beacons. If you

use Motorola source, specify the numbers of the beacons in the Major.Minor format, where the Major value is

separated from the Minor value by a dot. Major stands for the group number of the beacons, Minor stands for the

individual number of the beacon in the group. For the BluFi or Kilchherr source, specify the Beacon IDs.

Event Log

Event Log tracks all events from all dispatch systems connected to the radioserver. Events are registered in the

event log even if SmartPTT Radioserver Configurator is closed.

To activate First activate the event log by checking off Enable Event Logging. To do it, select Event Log item in

the setting tree in SmartPTT Radioserver Configurator.

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Then create the database for the log.

Warning! To enable Event Log on the radioserver, the corresponding license should be available. Go to

the Licenses section to acquire the necessary license.

To create a new database, type in the Server Name and the Database Name fields, and click Create New

Database. If creation is successful, a message about successful database creation is displayed. If a database is

not created, the cause of failure will be displayed at the bottom of the window.

Note: Database creation process at SmartPTT Radioserver is similar to the database creation process at

SmartPTT Dispatcher.

Note: For the database server installed together with the radioserver enter the name using the following format:

Name of computer\SQLExpress (for example, MYCOMP\SQLExpress).

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Select Authorization Mode between the two:

Windows NT Authorization: The user who has logged into the Windows system, must be listed in the SQL

servers list of users to make connection.

SQL Server Authorization: You must have the login name and password of the account with SQL server

access.

Click Check Connection. In case of successful authorization the message "The connection is established

successfully!" is displayed. If authorization fails, the cause will be displayed at the bottom of the window.

To restore the event log database from the backup, select the required database backup file in the Path field and

click Restore Database.

Note: To set up the auto backup of the event log database, go to the Automatic Database Backup window.

To optimize the event log database, click the Start button in the Optimization block. The optimization of the

event log database accelerates the database query processing when getting a large amount of GPS data or

events. For example, when building the Radio Activity Reports, Subscriber Locations, Events for Period and

other reports in SmartPTT Dispatcher.

Note: The optimizing feature is applicable only to non-optimized event log databases created before the release of

SmartPTT 9.0 and higher.

Before performing the optimization, ensure that the radioserver is stopped.

If the event log database is optimized, the Optimization block shows the corresponding message and the Start

button is inactive.

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Settings
To configure the radioserver event log select Settings in the Event Log menu.

To access the settings you should select Active in the Event Log menu.

The following settings are available to you:

Event log cleanup settings: Select the proper variant.

o Do not clear event log: Select to keep as much of events in the log as possible in the hard drive.

o Records retention period (days): Select to enter the maximum number of the last days to be logged.

Note: The following settings are available if server is running. To run it, click Run or Restart in the lower tool bar.

Audio recording settings: Select the proper variant.

o Record incoming calls: Select to record voice calls initiated by the subscriber.

o Record outgoing calls: Select to record voice calls initiated by the dispatcher.

o Audio records folder: Select the absolute path to the folder where recorded voice calls will be stored

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o Audio file extension: Select the proper extension of the file. Choose between the MP3 (the default

extension), OGG and WAV extensions.

o Recording volume of outgoing calls: Select the volume of the recorded voice call. Set the value

between 1 and 5.

o Fixed sample rate (8 kHz): Select to force the sample rate of the recorded voice calls (reduces size of

the file).

Audio records cleanup settings: Select the proper variant.

o Do not delete audio records: Select to keep as much of recordings (audio files) as possible in the hard

drive

o Records retention period (days): Select to enter the maximum number of days to be voice-logged.

Automatic Database Backup

Backing up data on a regular basis helps to protect it from being erased in case of the server hardware or software

failure. SmartPTT Radioserver Configurator allows user to back up the event log database automatically.

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In order to set up automatic backup schedule of the event log database, select Automatic Database Backup

under Event Log in the setting tree of SmartPTT Radioserver Configurator.

Active: Select the check box to enable the ability to create current event log database backups in the automatic

mode.

Backup Folder: Full path to the file for saving the database backup.

Backup Settings: Schedule for creating the current database backup:

Daily: Every fixed day at the specified time (for example, every day, every third day at 9:00 a.m.).

Weekly: Every fixed day of the week at the specified time (for example, every Monday, Wednesday and

Friday at 11:00 p.m.).

Monthly: Once a month on the fixed day of the selected month and at the specified time.

Time: Sets the time for database backup. This setting is common to all database backup intervals.

Backup Period: Allows you to set time period when automatic database backup is to be made according to the

selected backup settings.

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Note: The number of stored backup files in the same folder is limited to 3. Otherwise, when creating a new copy,

the old files are deleted.

Note: The event log database recovery from the automatically created backup is performed manually in the Event

Log window.

Phone Calls

Now it is possible to make a conference call between radio subscribers, dispatchers and telephone subscribers

without enabling Telephone interconnect.

For this, do the following:

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1. Define Deaccess code. Make sure that it matches the deaccess code specified in subscriber's radio

settings.

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2. Enable Allow Telephone Interconnect in the slot settings.

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3. In SmartPTT Dispatcher, go to Settings > Telephone Interconnect and set up the following parameters:

Select Allow Calls to Telephone Subscribers;

Define your radioserver IP address and RTP ports;

Under the VoIP Gateway settings enter Dial Prefix for Outgoing Calls. This must match the same prefix set

in the VoIP gateway.

Specify the IP address of the VoIP gateway.

To save the changes, click Finish.

Additional features, which are applied to telephone calls over SIP protocol:

Radio ring timeout (s): Sets the time interval during which the radioserver waits for the radio subscriber to press

the PTT button.

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Phone ring timeout (s): Sets the time interval during which the radioserver waits for the telephone subscriber to

pick up the phone.

Phone call idle session timeout (s): Sets the time interval starting from the last time the radio subscriber

presses the PTT button after which the telephone call will be automatically finished. This timeout must not

exceed TX Time-Out Timer set in network settings in SmartPTT Radioserver Configurator and in repeater

settings.

Conference call idle session timeout (s): Sets the time interval starting from the last time the conference call

participant presses PTT button after which the conference call will be automatically finished.

Calls to be confirmed by radio subscriber: If enabled, when making a private call, group calls, All Call the

telephone subscriber can hear the ring tone until the radio subscriber has pressed the PTT button. If these check

boxes are not selected, the call will start immediately.

Radio subscribers' notifications: Sets notifications of radio subscribers of various events with a special tone:

telephone calls, beginning and end of calls. The radio subscriber can also receive messages about errors.

Sound Volume Settings: Allows setting up sound volumes on a telephone and a radio during incoming or

outgoing radio calls.

Telephone Interconnect
Telephone Interconnect service allows for communication between radio and telephone subscribers, and uses SIP

and RTP protocols for signaling and voice data transmission. Voice data transmission is done in half-duplex

mode. Switching between receiving and transmitting modes is carried out by voice interrupt initiated by a radio

subscriber. There are several ways how to make the interconnection:

A telephone subscriber makes a private call.

A telephone subscriber makes a group call.

A radio subscriber makes a call to a telephone subscriber.

The dispatcher connects telephone and radio subscribers.

The dispatcher connects a telephone subscriber and a talkgroup.

To use Telephone Interconnect service, configure the radioserver and VoIP gateway settings. Also, make sure

that Allow Telephone Interconnect is enabled in the network slot parameters.

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Configuring SmartPTT Radioserver

To configure SmartPTT Radioserver settings, go to SmartPTT Radioserver Configurator and select Telephone

Interconnect as shown on the picture.

Warning! To activate Telephone Interconnect, install the corresponding license. The license can be

installed under Licenses.

Under Radioserver Settings specify the interface that will be used for sending and receiving commands and

voice data when working with VoIP gateway.

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SIP port: UDP or TCP port number to receive and send SIP data packets. The default value is 5060. Accordingly,

the specified port must be available for incoming and outgoing traffic.

Warning! If both SmartPTT Dispatcher and SmartPTT Radioserver are installed on one computer, their

SIP ports must differ. For example, 5060 for the radioserver and 5061 for the dispatch console.

RTP ports: Each connection with a phone subscriber occupies two UDP ports (even port numbers are used by

RTP protocol, and odd port numbersby RTCP protocol). The specified port must be available for incoming and

outgoing traffic. The default range of values is from 18650 to 18660.

Warning! The address and the port of the VoIP gateway must be real (NAT is not supported). If both

SmartPTT Dispatcher and SmartPTT Radioserver are installed on one computer, the port ranges set in

and the RTP ports fields in SmartPTT Radioserver Configurator and SmartPTT Dispatcher must differ.

Transport: Allows selecting between TCP and UPD for SIP commands transmit.

In Audio Codecs you can enable or disable supported audio codecs, as well as change their priorities. Currently,

there are 4 audio codecs: G711A, G711Q, SPEEX G729. When connecting to PBX the radioserver always uses

the codec priorities list set in the PBX settings, while the PBX can ignore the priorities list set in the radioserver.

That is why codecs used by the call initiator and the responder can be different.

Permissions for Subscriber Groups: In this section you can allow or forbid particular groups of radio subscribers

to make or answer telephone calls. These groups of subscribers can be created under Subscriber Groups. If the

Active check box is selected, and the table is empty, communication between radio and phone subscribers will

be impossible.

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Incoming Calls
In terms of SmartPTT system "incoming calls" are calls that are made from telephone subscribers to radio

subscribers.

A telephone subscriber can make two types of calls to radio subscribers.

1. Private call is a call when the radioserver calls to a radio subscriber. You can use Private call mask

when making a private call.

2. Group call is a call when the radioserver calls to a talkgroup. You can use Group call mask to make a

group call.

If both masks are left empty, all incoming calls from the telephone subscriber are regarded as private.

A mask is a regular expression. In the following table you can find all the symbols used in masks.

Symbols Description
. Used for any figure

[m-n] Used for any figure in the interval from m to n

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[a,b,c] or [abc] Used for any figure from the list

T Used for any number of any figures

() Used to unite regular expressions

{} Used to include everything inside the brackets into the resulting number.

N Used to denote network ID. N=0 when there is only one network. Can be used

only in Group Call Mask.

S Used to denote Slot ID (IP Site Connect) or Site ID (Linked Capacity Plus).

Can be used only in Group Call Mask.

Example:

Let's review sample masks:

Private Call Mask: 31 or 31T

Group Call Mask: 32NSST

Then the dialed numbers will mean the following:

31403, i.e. 31 403: private call to subscriber with ID=403.

3200013, i.e. 32 0 00 13: wide group call to a talkgroup 13, which must be either unique for the radioserver, or

located in the only network connected to the radioserver.

3210013, i.e. 32 1 00 13: wide group call to a talkgroup 13 located in network 1.

32112123, i.e. 32 1 12 123: local group call to a talkgroup 123 in network 1, on site 12.

The S symbol can be assigned different values and they depend on the network type. Below is the list of values

that can be used for the S symbol:

In the IP Site Connect network the S symbol can be assigned values 1 or 2 only, which correspond to the

number of the IP Site Connect slot.

In the Capacity Plus network the S symbol can have only one value: 0.

In the Linked Capacity Plus network the S symbol can be assigned any value. S=0 stands for a wide group

call. S=1, S=2, S=any other figure stand for a local group call specifying the LCP site number.

To make the All Call, use the following values:

In the IP Site Connect network: S=1/2 and talkgroup ID=0.

In the Capacity Plus and Linked Capacity Plus networks: S=0 and talkgroup ID=0.

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Incoming Calls Authentication: Receiving an incoming call from a phone/softphone, the radioserver asks for the

username and password corresponding to Realm in the described setting. The calling telephone subscriber must

send back the username and password specified in this setting. To activate this ability, select Enabled.

Realm: Parameter used for the incoming telephone calls authentication.

Username: Username used for authentication.

Password: Password used for authentication. It should correspond to the specified realm.

Voice Menu Settings is used for setting up interactive voice response (IVR), i.e., a technology that allows

SmartPTT system to interact with subscribers through the use of voice and DTMF tones input via keypad. If

enabled and set up properly, the telephone subscriber can make a call to the radioserver and then to the required

radio subscriber or talkgroup using the information heard in the voice menu file.

Radioserver call number: Number to call to the radioserver.

Voice Menu File: The audio file which will be played to the telephone subscriber. The sampling frequency of the

audio file must be 8000 Hz.

Dial Extension Timeout, s: Period in seconds when the caller can dial the ID of the radio subscriber or talkgroup

after listening to the voice menu file. If the caller has not dialed the ID before the time is out, the call will be

dropped.

Here is the list of steps to make a call using voice menu:

1. Dial your PBX number.

2. Dial the radioserver call number.

3. Dial * to turn on DTMF mode on the telephone (not obligatory, depends on the telephone parameters).

4. Dial the private or group call mask, and then the radio subscriber or talkgroup ID.

5. Dial #.

Example:

The radio subscriber ID: 120.

The PBX number: 9649.

The radioserver call number: 10.

The private call mask: 1.

The telephone subscriber will call: 9649 10 (*) 1 120 #.

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Outgoing Calls

Allow Calls to Default VoIP gateway: If enabled, radio subscriber calls to telephone subscribers are made

automatically, using all the data given, such as IP address of the automatic exchange, Source and Destination

masks, Dialing Rules. If the option is not selected, radio subscribers will need to enter the IP address and the

full number of the telephone subscriber to make a call.

IP address: IP address of the automatic exchange.

SIP port: UDP or TCP port number to receive and send SIP data packets. The default value is 5060. Accordingly,

the specified port must be available for incoming and outgoing traffic.

Source mask: Must correspond to the source mask specified in the automatic exchange. It includes only figures,

for example, 32%15, where % is the number of the radio subscriber.

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Destination mask: Contains only figures, for example, 32%15, where % is the dialed telephone number. It is

used to speed up dialing of the telephone number.

TMS prefix: Used for making a call to a telephone subscriber with the help of a text message sent from a radio.

TMS Prefix can contain any available symbol on the radio keyboard. Figures following the specified prefix are

regarded as the telephone subscriber's number.

Outgoing Calls Authentication: The setting includes parameters required for outgoing call authentication. If

Realm is left blank, the specified user name and password are used in response to any authentication request

from the called party. Otherwise, Realm is checked whether it corresponds to the requesting user name and

password. If it matches, user name and password are sent. If not, the authentication is failed immediately.

Realm: If the value is set, SmartPTT radioserver responds to authentication requests with the matching Realm

value. If the value is not set, SmartPTT radioserver sends user name and password given in response to any

authentication request.

Username: User name used for authentication.

Password: Password used for authentication.

Caller name for private calls: Name of the radio subscriber that will be shown to the telephone subscriber. The

percent symbol (%) will be replaced automatically by the radio number.

Caller name for group calls: Name of the talkgroup that will be shown to the telephone subscriber. The percent

symbol (%) will be replaced automatically by the talkgroup number.

Talk permit tone for phone subscriber: If enabled, the phone subscriber will hear a special tone prompting to

start speaking.

Voice Notifications

The main purpose of the voice notification functionality is to warn talkgroups about the fire or other emergency and

to manage evacuation. However, in normal mode voice notifications can be used to transmit ordinary

announcements.

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To create a voice notification, select the Voice Notifications item in SmartPTT Radioserver Configurator. At that,

the Voice Notifications window appears on the right. To enable the service, select the Active check box.

To add a voice notification, right-click on Voice Notifications and select Add. At that, the Voice Notification

Settings window opens.

Set the following parameters in the Voice Notification Settings window.

Name: Name of the voice notification displayed in SmartPTT Dispatcher.

Sound File: Sound file in WAV format. Only monophonic files can be used as voice notifications.

Play Count: Specifies how many times the voice notification will be played on the channel. To be set in the range

from 1 to 9999.

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Play Interval, s: Specifies the interval between the voice notification plays. To be set in the range from 5 to

216000.

Select channels of the hardware or/and virtual control stations in the Channels area (All Call or Group Call) that

play the voice notification (after it was run in SmartPTT Dispatcher).

Note: Playing voice notification on the channel corresponds to an outgoing call of SmartPTT radioserver and fully

occupies the selected channel. Thus, each control station (hardware or virtual) can have only one call type to be

used for playing voice notifications on the channel an all call or a group call.

To delete the voice notification profile, right-click on the selected profile and click Delete.

Clients Connection

SmartPTT Radioserver Configurator allows to enable support for web service.

To configure the parameters common for the described above applications, click Clients Connection in the

setting tree of SmartPTT Radioserver Configurator. In the Clients Connection window set the required

parameters.

Interface/Port: Radioserver IP address and port used for connection of the web, mobile and third-party

applications to the radioserver.

Codec: Outgoing audio stream compression method.

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Web Service
This service expands SmartPTT bounds, as it allows the dispatchers to do their job without the desktop SmartPTT

Dispatcher. Currently the web version provides the following functionality:

Displaying radio subscribers on Google Maps,

Sending TMS messages to and from radio subscribers,

Getting ARS and GPS data,

Making private calls to radio subscribers, and

Blocking and unblocking radios.

For more detailed information on web client configuration, refer to SmartPTT Web Client Installation and

Configuration Guide.

To enable support for web client, select the Active check box in the Web Service window of SmartPTT

Radioserver Configurator.

1.1.6 Profiles

SmartPTT Radioserver Configurator allows creating permission profiles. The permission profiles are used to limit

the operator's access to objects managed by SmartPTT Radioserver (control stations, talkgroups, services), and

to provide additional opportunities in the organization of calls between dispatchers and radio subscribers.

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To create a profile right-click Profiles in the setting tree of SmartPTT Radioserver Configurator and click Add.

At that, the following window opens.

Name: The profile name.

The Limit Radios to Service area was designed to manage the number of radios allowed for this profile. Here the

user can specify which radios are to be controlled by the profile and which are not.

To make this functionality active select Enabled. Then, in the Allowed radio ID's field, enter the ID's of the

radios which are to be controlled by the profile.

Warning! All the radios whose ID's were not specified will be ignored by SmartPTT system.

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The following scheme shows how it works:

This is how this scheme can be presented in the table:

Call From Call To

Allowed group Unallowed Allowed Unallowed Dispatcher

group radio radio

Unallowed radio Allowed Not allowed Allowed Not allowed Not allowed

Allowed radio Allowed Not allowed Allowed Allowed Allowed

Dispatcher Allowed Not allowed Allowed Not allowed Allowed

Note: When adding allowed radios make sure that the same radios are specified in Radioserver > Limit Radios

to Service. Otherwise, the radios not registered in both lists will be regarded as unallowed.

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Upwards and downwards arrows are used for changing the order of head elements in the list. This order will be

applied in SmartPTT Dispatcher, if this profile is used.

In the central list you can select all the elements which are to be controlled by the operator with this profile.

If several dispatchers have the same ID, they will hear each other's private calls, even if Private calls is not

selected.

Private calls: If enabled, it allows the dispatcher to initiate private calls to radio and telephone subscribers, and

dispatchers.

To allow the dispatcher to make an All Call or a group call, select the corresponding check box. If a group is

selected, the dispatcher will hear all the calls made to this group.

To allow the dispatcher to use services like ARS, GPS, TMS, telemetry, select the corresponding check boxes

under Radio Network Services.

Save changes and restart the server to apply the new profile.

Note: To assign the created profile, open the dispatch console, Settings > Radioservers.

1.1.7 Subscriber Groups

Subscriber groups are used in many places, for example, to organize dynamic bridging of private calls, or to

control telephone calls, or to set different location update intervals.

To add subscriber groups, click Subscriber Groups in the setting tree of SmartPTT Radioserver Configurator

window. At that, Subscriber Groups window is displayed on the right.

Group Name: Subscriber group name.

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Subscribers: The list of radio IDs, which will be included in the created group.

1.1.8 Metadata

To provide several dispatch consoles with one consistent list of subscribers it was decided to keep subscriber

metadata, e.g., radio ID, radio subscriber name, and whether it supports GPS or not. This data appears in

SmartPTT Dispatcher automatically as soon as the radioserver is up and running. This refers only to online radios.

If a radio is offline and is added to the Subscribers list, it won't appear in SmartPTT Dispatcher.

To create the database for subscribers metadata, select Metadata in SmartPTT Radioserver Configurator:

Type in the Server Name and the Database Name fields, and click Create New Database. If creation is

successful, a message about successful database creation is displayed. If a database is not created, the cause

of failure will be displayed at the bottom of the window.

Note: For the database server installed together with the radioserver enter the name using the following format:

Name of computer\SQLExpress (for example, MYCOMP\SQLExpress).

Select Authorization Mode between the two:

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SQL Server Authorization: You must have the login name and password of the account with SQL server

access.

Windows NT Authorization: The user who has logged into the Windows system, must be listed in the SQL

servers list of users to make connection.

Click Check Connection. In case of successful authorization the message "The connection is established

successfully!" is displayed. If authorization fails, the cause will be displayed at the bottom of the window.

To restore the database from the backup folder, select the required database backup file in Restoring Database

Backup and click Restore Database.

Note: To set up the auto backup of the database, go to the Automatic Database Backup window.

Subscribers

To add subscriber metadata, select Subscribers:

ID Input Format: Allows you to select the radio ID format to use.

To add a radio to the list, click on Add. At that, a window for entering the radio ID opens up. The ID format

depends on the selection in the ID Input Format section. In the Subscriber Name column enter the name of the

added radio subscriber. In the GPS column select whether the radio supports GPS.

To delete the radio subscriber from the database, select it in the list and click on Remove.

Click Save to keep changes and restart the radioserver to see the newly added radio subscribers in the dispatch

console.

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Automatic Database Backup

Backing up data on a regular basis helps to protect it from being erased in case of the server hardware or software

failure. SmartPTT Radioserver Configurator allows user to back up the metadata database automatically.

In order to set up automatic backup schedule of the metadata, select Automatic Database Backup under

Metadata in the setting tree of SmartPTT Radioserver Configurator.

Active: Select the check box to enable the ability to create database backups in the automatic mode.

Backup folder: Full path to the file for saving the database backup.

Backup Settings: Schedule for creating the current database backup:

Daily: Every fixed day at the specified time (for example, every day, every third day at 9:00 a.m.).

Weekly: Every fixed day of the week at the specified time (for example, every Monday, Wednesday and

Friday at 11:00 p.m.).

Monthly: Once a month on the fixed day of the selected month and at the specified time.

Backup Period: Allows you to set time period when automatic database backup is to be made according to the

selected backup settings.

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Note: The number of stored backup files in the same folder is limited to 3. Otherwise, when creating a new copy,

the old files are deleted.

1.2 Networks
This section contains the description of configuration of control stations.

Control stations

1.2.1 Control Stations

In this section you can configure MOTOTRBO, analog and remote control stations, which are used as a gateway

to radio network.

The MOTOTRBO control station is a mobile or portable MOTOTRBO radio station connected to the PC via USB

and used as a gateway to radio network.

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To set up the MOTOTRBO control station, right-click Control Stations in the Networks tab of SmartPTT

Radioserver Configurator, point to Add and click MOTOTRBO control station.

At that, a new setting window will appear.

Name: Control station name.

Network ID: Unique ID of the network.

Control station IP address: The IP address of the control station. The following address format and range are

used: (001-223).(000-255).(000-255).(001-253). Users can use any address except 127.x.x.x in the range from

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1.x.x.x to 223.x.x.x. We recommend to use the address 192.168.10.1 by default, and in case of conflicts with

other network interfaces you should select a different IP address.

Note: If two or more control stations are connected to the computer, one of the first three octets of the IP address

must be unique for each control station.

Local interface: Local interface used for connection to the control station. A question mark at the beginning of

the field means that the control station was not defined.

Radio ID: Unique radio station identifier used during communication with it. ID is to be set in the range from 1 to

16776415. It is highly recommended to use 16448250 as ID.

CAI Network: CAI-Network identifier. To be set in the range from 1 to 126. Use the default value of 12.

CAI Network for Groups: The identifier of the group's CAI-Network. To be set in the range from 225 to 239. Use

the default value of 225.

Transmit Data Only: If selected, the control station is used for data transmission only and is not displayed in

SmartPTT Dispatcher.

Allow Telephone Interconnect: Allows you to enable voice calls to telephone subscribers.

GPS: Enables location service which provides coordinates of radio subscribers.

ARS: Enables registration service. Port 4005 is used as default.

TMS: Enables the service for exchanging text messages amid dispatchers and radio subscribers. Port 4007 is

used by default

GPS Transmission Mode: Allows you to select the way how to transmit location updates: as data packet in

multiple bursts or as a single CSBK (Control Signaling Block).

Note: The GPS Transmission Mode parameter is not applicable to the Capacity Plus systems.

Each solution has its own advantages and disadvantages:

GPS Advantages Disadvantages

Transmission
Mode
Data No need to configure additional settings for Increased traffic load on a channel
receiving GPS data

CSBK Low traffic load on a channel Not all radios support CSBK commands

Increased GPS transmission frequency

rateonce in 15 seconds

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Enhanced Low traffic load on a channel Not all radios support CSBK commands

CSBK Increased GPS transmission frequency

rateonce in 7.5 seconds

To transmit location data using CSBK or Enhanced CSBK, enable CSBK Data in radio settings.

Note: Enhanced CSBK can be used on Enhanced GPS channels only.

Analog Call Hangtime, ms: Virtual hangtime which is used for uniting analog calls into one. This was done to

not overload the event log with too many records of analog calls. During this hangtime the channel is not reserved,

any one can start transmitting.

Note: Although the control station can't be seen in the Subscriber panel, you can still find it in Report Wizard

and Radio Activity Report.

5 Tone Signaling: Settings for 5 Tone signaling, also known as SelectV.

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SelectV is used in the analog networks to arrange selective calls. As a result, the analog channel provides

additional services other than all call. For example, group and private calls to the radio, blocking or unblocking the

radio, checking the radio presence on the channel.

Note: The current version of SmartPTT Radioserver Configurator supports SelectV signaling for MOTOTRBO DM

46xx Series radios and DP 46xx, DP 48xx Series radios used as control stations.

Note: Make sure that control stations and radios operating on the analog channel are configured properly in

MOTOTRBO CPS.

Selective call is based on subscriber addressing, i.e., on assigning IDs to subscribers. At the beginning of each

session the sound signals of different frequencies are transmitted and received by the radio. Such signals are

called telegrams. Each telegram contains from one to three sequences. Every sequence may include up to 12

tones. The telegram formed in this way may include the calling subscriber or talkgroup address, the radio ID, a

status message or a command. The radio receives all signals, but handles only its telegrams, i.e., telegrams

addressed to this radio.

Note: You can specify one or several identifiers (CAI + Radio ID or IP, MDC ID or 5 Tone ID) as a radio ID in

SmartPTT Dispatcher in the Properties window. If the radio is used on the analog channel only, enter 5 Tone ID

or MDC ID; the CAI and Radio ID or IP fields must be left empty.

System: 5 Tone signaling system. Parameters in this section allow you to match the outgoing command from

SmartPTT radioserver and the telegram number.

Note: When decoded, telegrams are verified if the telegram sequences correspond to one of the definitions, and

then the command of this definition is applied. To configure the command definition, use MOTOTRBO CPS

(Decoder > Definitions, the Matching Encode Telegram field).

To create a 5 Tone signaling system in SmartPTT Radioserver Configurator, click Add. The several signaling

systems can be added for each control station. To change the control station signaling system, select the

required value from the list.

To delete the selected 5 Tone signaling system, click Delete.

Voice Call: The telegram number conforming to the private or group voice calls.

Silent Interrogate: The telegram number which corresponds to the check command of the radio presence on the

network without notifying the subscriber.

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Stun: The telegram number which stands for sending the Block command to the radio.

Unstun: The telegram number which stands for sending the Unblock command to the radio.

Emergency Off: When the radio receives the telegram number while in an emergency mode, the radio terminates

the emergency mode.

PTT Dekey: When the radio receives the telegram number, the radio stops the current call session.

When the telegram encoding parameters are set, it is required to assign the signaling system for the channel (see

the Channels tab).

If necessary, the control station can be disabled from the connection list. To do this, clear the Active check box.

To delete the control station, right-click Control Stations entry in the setting tree of SmartPTT Radioserver

Configurator and click Delete.

Analog control station

Following user evaluations and to facilitate migration from analog technology to digital technology, SmartPTT has

been complemented with support of analog control stations. Here you can find the configuration manual for the

analog control station connected to the computer COM port via interface card. The interface card schematic is

shown on the website.

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To add an analog control station, right-click Control Stations in the Networks tab of SmartPTT Radioserver

Configurator, point to Add and click Analog control station.

At that a new setting window appears on the right.

Name: Control station name.

Network ID: Unique ID of the network.

Serial Number: The control station serial number.

Serial Port: The port to which the control station is connected.

Control station control signals:

Switch Pin (incoming) is set to 1 (< -3.0V) when the control station is switched on.

Rx Pin (incoming) is set to 1 when a signal carrier is registered on the channel.

Tx Pin (outgoing) is set to 1 to switch to transmit mode.

Change the display of the control signals of the control station to the pins of the socket RS323 (see the DE-9 pin

numbers in brackets), if it is different from the one that is specified.

Note: The default values of the control signals are universal and usually do not require any changes.

TX Time-Out Timer, s: Continuous radio transmission timeout. After this time the transmission is interrupted.

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Analog Call Hangtime, ms: A virtual hangtime which is used for uniting analog calls into one. This was done to

not overload the event log with too many records of analog calls. During this hangtime the channel is not reserved,

any one can start transmitting.

In the Control Station Channels window add a channel and name it (otherwise the dispatcher displays 1:1).

Audio is configured in the same way as for the control stations MOTOTORBO.

Save the changes and restart the service.

Note: In SmartPTT Dispatcher the operation of the analog control station is the same as for MOTOTRBO control

stations in analog mode without signaling.

Remote control station

A remote control station is a MOTOTRBO control station located anywhere else, and not connected to the

radioserver PC by a USB cable. The control station is connected to a special gateway for remote control (RG-

1000) which provides IP connection to the radioserver. The remote gateway supports MOTOTRBO control stations

(DM series) on both digital and analog channels.

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To add a remote control station, right-click Control Stations, point to Add and select Remote MOTOTRBO

Control Station. At that a new setting window appears on the right.

Remote gateway IP address: The IP address of the remote gateway RG-1000 which provides control over the

remote control station.

XCMP Port: The port of the remote gateway, it should match the XCMP port set in the settings of the remote

gateway.

Local interface: The local interface used for connection to the remote gateway.

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Set local ports: Local ports that can be used for connection to the gateway, if the default ports of the

corresponding services are already in use. By default the system occupies local ports automatically, but you can

define them manually.

Other parameters of the remote control station correspond to the parameters of an ordinary MOTOTRBO control

station (see here).

How to Configure Control Station Channels

After adding a control station, configure its channels. To set up and edit control station channels, click Channels

in the setting tree of SmartPTT Radioserver Configurator. At that, the following window is displayed.

To add a channel, click Add. At that, you will see a record of the added channel appear in the table.

Name: Channel alias visible to SmartPTT Dispatcher.

Zone: Serial number of a channel group. Information on the maximum possible number of zones and radio station

channels is shown in the following table.

Model Maximum number of Maximum number of Maximum total number

zones channels per zone of channels

Mobile radio station 50 160 160

with display

Mobile radio station 2 32 32

with seven segment

display

Channel: Channel sequence number.

Signaling: 5 Tone signaling system taken from the MOTOTRBO Control Station settings window. The field is

available only if the MOTOTRBO control station has at least one 5 Tone signaling system.

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When Auto is selected, the automatic detection of the channel type is set (analog, digital, IP Site Connect slot,

etc.). The detection take place when you connect the control station.

Note: If the channel type can't be determined automatically, you should specify the signaling system explicitly.

selected channel will be set at the control station, when you start the radioserver.

To remove a channel, click Delete. To edit channel name, zone or channel number, place the cursor on the

corresponding field and make changes.

How to Configure Control Station Talkgroups

To set up and edit Control Station Talkgroups, click Talkgroups in the Networks tab of SmartPTT Radioserver

Configuration. At that, the following window opens.

To add a talkgroup, click Add. To add an all-call, click All Call The added talkgroups will also appear in the

Profiles window. To change the order of groups in the list, use the Up and Down arrows. The order defined in the

window will be used in SmartPTT Dispatcher.

Name: Talkgroup alias displayed by the control station.

ID: Talkgroup unique identifier used during communications. To be set in the range from 1 to 16776415.

Remove: Delete the selected talkgroup.

Copy: Copy added groups to the clipboard.

Paste: Paste copied groups from the clipboard.

To edit talkgroup name or ID, set the cursor on the corresponding field and make changes.

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How to Configure Control Station Audio Settings

To select audio devices and set up VoIP parameters, click Audio in the Networks tab of SmartPTT Radioserver
Configurator.

The Active check box allows disabling calls for a control station if it is used to transmit data only.

Audio input: An audio device to which the control station audio output is connected.

Input line: Audio mixer line used for connections. The control station audio output can be connected to the line

input of the audio device.

Codec: Outgoing audio stream compression method.

Format: Sampling frequency of an outgoing audio stream.

Example:

Specifications of the codec format 8000 Hz, 20 ms, 64 (86) kbps:

8000Hz is the sampling rate

20 ms is the frame size

64 kbps is the voice data bit rate

86 kbps is a full bit rate (required network bandwidth)

Audio output: An audio device to which the control station audio input is connected.

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1.3 Client List

The Client List tab enables you to see the lists of client applications connected to the radioserver and to manage

the settings of the users created to work with the mobile and web applications.

To open the list of client applications connected to the radioserver, click the Client List tab and click Active.

Client Name: Name of the desktop version of the dispatch console, the operator's name, mobile, or web

application connected to the radioserver. If Windows Authentication is enabled in SmartPTT Dispatcher >

Settings > General Settings, you can also see the name of the Windows group (which, in this case,

corresponds to the name of the operator) and the name of the Windows user logged into Windows.

Address: The IP address of the client application.

Connect Time: Time of the last session.

Profile: Assigned profile to the dispatcher or to the user of the mobile or web application.

Note: To assign a profile to the dispatcher, click Settings > Radioservers in SmartPTT Dispatcher. For more

information about profiles see Profiles in the Help document.

To connect the desktop version of the dispatch console to the radioserver, go to Settings > Radioservers in

SmartPTT Dispatcher and select the radioserver to which you want to be connected. At that, in the Client List tab

of SmartPTT Radioserver Configurator the connected dispatch console will show up.

How to connect the user of the mobile or web application to the radioserver, please check SmartPTT Mobile

Configuration Guide or WebClient Installation & Configuration for SmartPTT respectively.

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To open the list of users created to work with the mobile and web clients, click All (mobile and web clients).

The Login list: The list of users of the SmartPTT mobile and web applications.

To add new user, click the Add button. In the Parameters section specify the user name in the Login field and

set the password by clicking the Change password button. The user name and password are case sensitive.

Profile: It contains the list of profiles created in SmartPTT Radioserver Configurator (see the Settings tab >

Profiles). Assigning a profile to the user is not obligatory, but enables you to limit the user's access to objects

and to provide additional opportunities in the organization of calls between user and radio subscribers. For more

information about profiles see Profiles in the Help document.

Allow voice calls: Select it to enable the user to make voice calls.

To edit the parameters of the existing user, click this user in the Login list, and edit the necessary fields in the

Parameters section.

To delete user, click this user in the Login list, and click the Delete button.

To save the changes, click the Save button in the bottom right corner of the SmartPTT Radioserver

Configurator.

1.4 Rules
SmartPTT Radioserver allows you to set up rules to perform automatic actions (playback sounds, send

messages, play predefined voice notifications) based on conditions specified in the Rules tab in SmartPTT

Radioserver Configurator.

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To set up rules, open the Rules tab in SmartPTT Radioserver Configurator.

Events on radios: Allows you to create rules related to subscriber radios.

Events on Dispatcher: Allows you to create rules related to SmartPTT Dispatcher.

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To create a new rule for events on radios, click Events on radios and then click Add. To change the existing rule,

click Modify or double-click on the rule name in the list of rules.

Name: Any name of the rule.

Active: If selected, the rule will be used in the system.

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Under Conditions you can select criteria of the rule.

Condition name Operation Value

Direction Equal to Incoming, Outgoing

Event Type Equal to, Not equal to ARS, Call, Message, Telemetry,

Alarm, Block

Date Between Period of time

Additional Information Equal to, Contains Any additional information, e. g.

text messages, titles and

description of tasks, participants

of a group call.

Control Station Equal to, Contains Control station name

Talkgroup Equal to, Contains Talkgroup name

Subscriber Equal to, Not equal to Subscriber ID

Status Equal to, Not equal to One of system statuses of events

Duration Equal to, Not equal to, Greater than, Greater Duration of time (seconds)

than or equal to, Less than, Less than or equal

to, Between

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To create a new rule for events on SmartPTT Dispatcher, click Events on Dispatcher and then click Add. To

change the existing rule, click Modify or double-click on the rule name in the list of rules.

Connection to Radioserver: If Lost is selected, the system performs predefined actions when the connection

between SmartPTT radioserver and the last dispatch console is terminated. If Restored is selected, the system

performs predefined actions when the first dispatch console connects SmartPTT radioserver.

Timeout (s): Time period in seconds, after which the SmartPTT radioserver performs actions defined under the

Actions area.

Under Actions you can define actions, which the system will perform when the rule conditions are fulfilled:

Play Sound: When selected, you can specify the path to the folder with the audio file to play, and select a

subscriber or a talkgroup to whom you want it to be sent. Supported audio file formats are MP3, OGG, WAV.

Send Message: When selected, you can type a text message, select recipients (subscribers or a

talkgroup), and the Send Message to Initiator option.

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Start Voice Notification: When selected, you can specify the notification to play (to learn how to create a

voice notification, see Voice Notifications). If the rule conditions were fulfilled at the moment when the

operator played a voice notification, the voice notification specified in the rule actions won't play. To avoid

this, select Stop Current Voice Notification. You can also specify which notification must be stopped.

1.5 Activity
The Activity tab displays events that happen in the radio network. Mostly, it is used for debugging purposes, but it

can be useful for system administrators as well.

To open Activity, click the Activity tab in SmartPTT Radioserver Configurator.

There are six types of events logged:

Registration,

Messages,

Locations,

Telemetry,

Calls,

Other (includes connection or disconnection of slots or control stations),

You can enter the radio ID into the Radio ID field to view the events related to the particular subscriber.

You should select one or several of those chekboxes to view events in the list.

All events are listed in the table with the following columns:

Date/Time: The date and time of the event,

Type: The one of the listed types above,

System: The network where event happened,

Event: The brief description of the event and its status.

You can apply the following settings for the list of events:

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Auto Scroll: Select to make auto refresh of the list of events. When a new event will happen in the system,

it will occur in the top of the list.

Clear Activity Log: Click to remove all events from the table. Events will be kept in the log files, they would

be unavailable in the table of the Activity tab.

Example: sending GPS

1.6 Log
The Log tab was designed to give information about the radio service system events. Mostly it is used for

debugging purposes.

To see the log of the radio service, open the Log tab.

1.7 Export/Import Settings

SmartPTT Radioserver allows exporting configuration settings and database from one radioserver and importing

them into another. Thus, the process of setting up new radioserver(s) with similar configuration settings becomes

much easier and quicker.

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How to Export or Import Settings

To export or import the radioserver settings or/and the database, click Export/Import Settings.

Note: Before exporting or importing the radioserver configuration settings and the database, stop the server.

Otherwise, the buttons Browse, Export and Import will be unavailable.

Exporting the Settings and/or the Database

To export the settings and/or the database of the radioserver, take the following steps:

1. Stop the radioserver.

2. Select the file where you want the settings to be exported by entering the path to the file in the Save

Export File As field or by clicking Browse.

3. Select Export Radioserver Database if you want the database to be exported too.

4. Click Export.

Note: You cannot export the radioserver database separately, i.e., without the settings.

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Importing the Settings and/or the Database

To import the settings and/or the database to the radioserver, take the following steps:

1. Stop the radioserver.

2. Select the file from where you want the settings to be imported by entering the path to the file in the

Choose File to Import field or by clicking Browse.

3. Select Import Radioserver Database if you want the database to be imported too.

4. Select the import mode:

1) Keep Server GUID: Import mode when the server globally unique ID is left unchanged. After

importing, there are two servers with same configuration settings, but different globally unique

GUIDs.

2) All: Import mode when all the server configuration settings, including the GUID, are replaced with

the imported values. After importing, there are two servers with absolutely identical settings and

GUIDs.

5. Click Import.

Note: After importing the radioserver settings with the option to override all the existing settings (All), it is

important to delete one of the two servers to avoid GUID conflict.

1.8 Statistics
The Statistics tab demonstrates you the following information:

The total number of events on the radioserver (the Events field).

The space on the hard drive used by the databases (the Database field).

SmartPTT Basic 9.1 Radioserver Configurator User Guide

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The space on the hard drive used by the audio records (the Audio field).

When the total size of records in your database exceeds 90% of the maximal size, a message will appear:

From this message you can learn the size of the records in your database. This message will appear at the every

start of SmartPTT Radioserver Configurator. Then, if database is not cleaned up, it will appear every 30 min.

SmartPTT Basic 9.1 Radioserver Configurator User Guide

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When the total size of records in your database reaches its maximum, another message will appear:

This message will appear at the every start of SmartPTT Radioserver Configurator. Then, if database is not

cleaned up, it will appear every 30 min.

Note: In rare cases you may see the message that database is 100.00% full. It actually means that database is

99.995% full.

SmartPTT Basic 9.1 Radioserver Configurator User Guide