STAN J.
CATERBONE, PRO SE LITIGANT
COMMONWEALTH OF PENNSYLVANIA
INSURANCE COMPLAINT FORM
(PLEASE TYPE OR PRINT)
It is our goal to assist you in resolving your complaint as quickly as possible. Therefore, we ask that you
complete this form and return it to the office listed on the reverse side of this page. Please provide as much
information and documentation as you can. Within a few days following our receipt of your complaint, you will
receive a letter advising you of your file number, the name of the investigator assigned to assist you and
information on how to contact our office if you have questions. In general, you can expect the investigator to
contact you within thirty (30) days to advise you of our findings or the status of our review.
DAYTIME TELEPHONE
NAME: STANLEY J. CATERBONE
717 598-2200
HOME: (_____)_________________________
1250 FREMONT STREET
ADDRESS: _____________________________________________
WORK: (_____)_________________________
LANCASTER, PA 17603
EMAIL: ________________________________
INSUREDS NAME: (IF OTHER THAN THE ABOVE) :
__________________________________________________________
INSURANCE CARD ID NUMBER: Policy No. 4430-72-86-85 NAIC CODE 14138
1. Does this complaint involve an individual that is Medicare eligible? (Y/N)
2. Type of X Auto Individual Life Individual Health Medicare Supplement
Insurance: Homeowners Group Life Group Health Long Term Care
Renters/Cond o Annuity HMO
Commercial Viatical Medicaid
Flood Medicare
Title Medicare Advantage
3. Type of Cancellation/Nonrenewal X Claim Handling Billing/Premium Dispute
Problem: Sales Misrepresentation Other (specify) _____________________________________
4. (A) If your problem involves an insurance company, give the full name of the company:
GEICO ADVANTAGE INSURANCE COMPANY
(B) If your problem involves an agent or broker, give his/her full name, address and phone number.
JESSICA BAAS of GE
4430-72-86-85
5. Policy Number: ________________________ PENNSYLVANIA
In what State was this policy sold? ________________
055746172-0101-030
January 28, 2017, Lancaster, PA Claim #: ______________________________
6. Date & location of loss: __________________________
7. Have you previously reported this problem to our office or any other agency? x Yes No
PS-4 (REV. 12/15)
PA Dept. of Insurance - GEICO COMPLAINT Page 1 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
8. Are you represented by an attorney? Yes x No If yes, please give name, address and telephone #:
Note: If you have proceeded with litigation against the company and/or agent we will not be able to assist you until the litigation
has been completed and the court has found misconduct on the part of these parties.
9. Briefly describe your problem and state how you feel it should be resolved. Copies of your policy, correspondence or
other supporting documentation will assist us in understanding or evaluating the issues, please include this
documentation with your complaint form. If more space is needed to describe your problem, please attach additional
sheets.
SEE ATTACHED DOCUMENT TITLED -
STAN J. CATERBONE GEICO CLAIM NUMBER - 055746172-0101-030 - AFFIDAVIT February 24, 2017-
PLEASE READ, SIGN AND DATE THE STATEMENT BELOW:
I CERTIFY THAT THE INFORMATION THAT I HAVE GIVEN ABOVE IS TRUE AND ACCURATE TO THE
BEST OF MY KNOWLEDGE AND BELIEF. I UNDERSTAND THAT A COPY OF THIS FORM AND
ATTACHMENTS MAY BE FORWARDED TO THE INSURANCE COMPANY, AGENT OR BROKER
INVOLVED.
FEBRUARY 25, 2017
(Signature) (Date)
(IF YOUR COMPLAINT INVOLVES A MEDICAL ISSUE AND/OR CREDIT INFORMATION)
Please circle either Medical Issue, Credit Information or Both.
GEICO ADVANTAGE INSURANCE COMPANY
I AUTHORIZE__________________________________ (Name of Insurance Company) TO RELEASE TO THE
PENNSYLVANIA INSURANCE DEPARTMENT ANY MEDICAL OR CREDIT INFORMATION THAT MAY
BE PERTINENT TO THE RESOLUTION OF MY COMPLAINT.
FEBRUARY 25, 2017
(Signature) (Date)
Mail or Fax Complaint Form to:
Pennsylvania Insurance Department
Bureau of Consumer Services
Room 1209, Strawberry Square
Harrisburg, PA 17120
Fax: (717) 787-8585
Toll Free Consumer Hotline: 1-877-881-6388
Please feel free to submit your question or complaint on-line at:
Website: www.insurance.pa.gov
PS-4 (REV. 12/15)
PA Dept. of Insurance - GEICO COMPLAINT Page 2 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
THIS PAGE INTENTIONALLY LEFT BLANK
PA Dept. of Insurance - GEICO COMPLAINT Page 3 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 4 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 5 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 6 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 7 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 8 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
THIS PAGE INTENTIONALLY LEFT BLANK
PA Dept. of Insurance - GEICO COMPLAINT Page 9 of 26 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 10 of 26 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 11 of 26 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 12 of 26 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
THIS PAGE INTENTIONALLY LEFT BLANK
PA Dept. of Insurance - GEICO COMPLAINT Page
Page13
9 of
of22
26 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 14
10 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 15
11 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 16
12 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 17
13 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 18
14 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 19
15 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 20
16 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 21
17 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 22
18 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 23
19 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 24
20 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
PA Dept. of Insurance - GEICO COMPLAINT Page 25
21 of 26
22 Saturday February 25, 2017
STAN J. CATERBONE, PRO SE LITIGANT
THIS PAGE INTENTIONALLY LEFT BLANK
PA Dept. of Insurance - GEICO COMPLAINT Page 26
22 of 26
22 Saturday February 25, 2017