EXECUTIVE SUMMARY

JS Bank Limited is a majority-owned subsidiary of Jahangir Siddiqui & Co. Ltd. and incorporated in
2007. JS Bank operates in commercial banking sector. The activities of JS Bank are categorized into
five business units. They are Retail Banking, Wealth Management, Corporate Banking, Investment
Banking and Treasury. This report is an upshot of my three weeks internship in JS Bank of Pakistan.
The main purpose of internship is to learn, by working in practical environment and to apply the
knowledge acquired, during the studies, in a real world scenario in order to tackle the problems. In
this report the detailed analysis of the organization has been done and all the technical, managerial
and strategic aspects have been evaluated to analyze the current position of the organization. Along
with it SWOT analysis of bank has been done and the recommendations & suggestions for the
improvement have been made wherever required. During my three weeks internship program, I
mainly worked with the following departments: CUSTOMER DEALING, OPERATIONS, CLEARING,
and ACCOUNT OPENING. I successfully completed the tasks that were assigned to me.

History:

JS Bank Limited was formed in 2006 by the merger of Jahangir Sidiqqui Investment
Bank Ltd. and the commercial banking operations of American Express Bank (Pakistan)
Ltd. JS Bank Limited also possesses a Primary Dealer License for Government Securities
from the State Bank of Pakistan. JS Bank is one of the fastest growing banks in Pakistan
in terms of deposit growth. JS bank Ltd. key activities can be divided into four business
units namely: retail and consumer banking, treasury, corporate and commercial banking
and investment banking. The investment bank was also an active investor in equity, bond
markets, and money markets through outright repo and reverse repo transactions. In 2006 the
number of branches was 4, which increased to 9 in 2007. In 2008 the number increased to 39 and to
101 in 2009. In 2010, the number of branches were 129. Currently, JS Bank has 307 branches in
152 cities JS Bank Limited in four years has more than doubled its top line revenues and
bottom line profits. That is despite the tough economic conditions that prevailed for
most of the four year period. The remarkable profit growth makes it one of the fastest
growing commercial banks in the country, which is a clear achievement.

Corporate banking:

Corporate banking work includes Treasury, asset management, corporate finance, Brokerage
Services as well as Islamic Banking for shariah-compliant banking.
Wealth management:
As part of JSBL Wealth Management Services, JSBL product lines are divided into the following:

Bancassurance

Mutual Funds

Financial information:
 Ticker: JSBL

Country: PAKISTAN

Exchanges: KAR

Major Industry: Banks

Sub Industry: Commercial Banks

2012 Sales: 8,232,382,000

Employees: 2,946

Currency: Pakistan Rupees

Market cap: 8,311,598,031

Fiscal Year Ends: December

Shares Outstanding: 1,072,464,262

Share Type: Ordinary

Closely Held Shares: 757,882,254

Consolidated profits for 2015 (after tax): PKR 2,025,547,000

Acquisition of HSBC Pakistan:

According to NASDAQ and Wall Street Journal, HSBC Bank Middle East Ltd. had entered into an
agreement to sell its banking business in Pakistan to JS Bank Ltd. in 2012. In 2013, the deal
between JS Bank and HSBC Pakistan fell through.

Awards and achievement:

Primary Dealer 2010-11 and 2011-2012

JS Bank Limited won the first award for the primary dealer for Financial Year 2010-11.

The State Bank of Pakistan, 2nd year in a row then declared JS Bank as the Number 1 Primary
Dealer of Government Securities for the year 2011-12. JS Bank is one of only 11 State Bank of
Pakistan appointed Primary Dealers authorized to participate in the auctions of Government of
Pakistan securities consisting of Treasury Bills (T-Bills) and Pakistan INVESTMENT BONDS (PIBs)

Brand of the Year Award 2013

For the year 2013, JS Bank was awarded "Brand of the Year" in the category "Online Internet
Banking" by the Brands Foundation.

8th National CSR Excellence Awards Ceremony, 2015

JS Bank was recognized for its commendable CSR efforts and awarded in the category of
Collaborations and Partnership.

Entity Rating PACRA

PACRA has assigned the Bank long term rating of AA- (Double A Minus) and short term rating of
A1+ (A One Plus). These ratings denote a low expectation of credit risk while the capacity for timely
payment of financial commitments is considered strong.

JS Bank goes international - granted branch license in Bahrain

JS Bank opened its first international branch in Manama, Kingdom of Bahrain and looks to
strengthen its business in the GCC and eventually the wider Middle East and North Africa (MENA).
The Central Bank of Bahrain (CBB) welcomed JS Banks presence in the Bahraini Markets. As the
eighth licensed Pakistani wholesale bank in Bahrain, JS Bank will serve regional businesses with
interests in Pakistan, non-resident Pakistani expatriates other Pakistani banks without overseas
branches, and Pakistani government entities. Its service offerings include trade finance, treasury,
institutional banking, corporate banking, and private banking & wealth management.

JS Bank receives multiple awards for social impact

The award recognizes the positive social impact JS Bank has had through its community programs
in the areas of health, education, sustainable development and relief efforts across the country. In
2013 and 2014, organized by NFEH - National Forum for Environmental and Health, both times JS
BANK was awarded in the category of Social Impact. 2015, organized by The Professional Networks
and awarded in the category of Social Impact again. In this year, JS Bank was also awarded in the
category of Collaborations and Partnership for working on the overall betterment of society" In
2015, JS Bank was also given a second award CEO of the year which recognized Mr. Khalid
Imran, President JS Bank for his unwavering support and focus on the importance of corporate
social responsibility. In 2016 and 2017, in events organized by The Professional Networks, JS Bank
was awarded in the category of Social Impact for the fifth year in a row.

JS Bank has successfully converted 100 branches to Solar Power

Pioneering innovative solutions JS Bank successfully converted 100 of its branches to solar energy,
powering all computers, servers; ATM and teller by solar energy. The first of these was the Dhoraji
branch Karachi in 2013.The bank continues this initiative in an effort to assist the country battle its
ongoing energy crisis.

Mahvash and Jahangir Siddiqui Art Gallery inaugurated at the Alliance

Francaise Karachi, 2016
JS Group, under its charitable arm Mahvash & Jahangir Siddiqui Foundation inaugurated an Art
Gallery at the Alliance Franaise, Karachi to promote Art and Culture within Pakistan. They
expressed interest to continue supporting initiatives and the private sector contribution towards the
betterment of the country through art.

Best Corporate Campaign Award

JS Bank won the award for the Best Corporate Campaign at a ceremony organized by Alliance
Franaise, Karachi. The award was presented for JS Banks Bharna Hai Aagey campaign. The
campaign encompasses growth in all aspects and is also a prayer for the country and its future
generations.

Temenos'T24 R14 implemented

JS Bank has upgraded its core banking system to Temenos T24 R14. The bank has moved all of the
operations at its head office and branches to the latest R14 version of Temenos flagship core
platform. The bank has been using T24 for nearly a decade.

JS Bank supports Honorable Governor of State Bank Pakistan

JS Bank supported an informal meeting with Governor State Bank of Pakistan (SBP) Mr. Ashraf
Mahmood Wathra. Investment opportunities in Pakistan were discussed and renowned people from
various fields attended the Q&A session.

Award for Supporting Health Care Organizations

At the 2nd International Awards on Environment, Health and Safety ceremony organized by The
Professionals Network, Karachi. an award was presented to JS Bank 2nd time in a row, for its
tremendous efforts in the field of Environment, Health & Safety.

USAID and Pakistani banks announce partnership to support clean

energy growth
JS Bank is one of the five leading commercial banks selected by the USAID (US Agency for
International Development) for a 15-year partnership that will provide 50 percent loan guarantees for
clean energy projects. The US Consul General Karachi, Grace Shelton presided over the signing of
this partnership agreement on Friday 30 September 2016. Through this agreement, approximately
$88 million in financing would be available to support the development of the clean energy sector in
Pakistan. Partner banks will be able to extend debt financing to smaller scale clean energy projects,
developers, and companies or to households and businesses purchasing clean energy equipment.

Product and sevices:

JS Premium Current Account

JS Premium Current Account provides unmatched convenience, protection and privilege, designed
around your banking and lifestyle needs. To make your life feel easy!

JS Premium Account Banking Made Easy!

JS Premium Current Account offers the easiest banking experience possible! By maintaining an
average balance of Rs.100,000, you can avail these unique solutions designed especially for you!

First Cheque book Free!

Start your banking experience today with your first cheque book absolutely free!

JS VISA Debit Gold Card Free!

Your JS Premium Current Account comes with a free VISA Debit Gold Card for your cash, shopping,
travelling or dining needs, allowing you the ability to withdraw upto Rs.50,000 in cash or spend upto
Rs.100,000 per day in shopping!

Free Pay Orders Every Month!

Your JS Premium Current Account offers up to four pay orders every month, free of charge!

Free Locker for You!

Your JS Premium Current Account offers you the use of one small locker (subject to availability), free
of charge!

Note: Charges may apply for the above services if average monthly balance in your account
drops below Rs.100,000, as per the Banks Schedule of Charges.

Unlimited Intercity Online Banking!

JS Premium Current Account allows you to conduct transactions anywhere in Pakistan, free of
charge!

Internet Banking & E-Statements Free!

Your JS Premium Current Account gives you the ability to conduct financial transactions and stay in
control of your account through JS Bank Internet Banking. You can also receive E-Statements for
your account at a frequency of your choice, free of charge!

ATM Cash Withdrawal from any ATM in Pakistan Free!

With JS Premium Current Account, cash withdrawals from any 1-Link or M-NET ATMs are free of
charge!

JS Premium Current Account Protection & Security!

JS Premium Current Account connects you to features that are perfect for your protection and
security.
Cash Withdrawal Insurance Free!

Your JS Premium Current Account provides you security for cash withdrawals made anywhere in
Pakistan, through a JS Bank branch or any ATM in Pakistan. This coverage has been designed to
reimburse your losses from a snatching or holdup upon cash withdrawal. You are covered for cash
withdrawals up to a total of Rs.50,000 per year, for up to two instances per annum!

Cash Withdrawal Insurance is valid as long as you inform the Bank within 30 minutes of the
snatching, and is limited to 500 meters radius of the branch or ATM where the withdrawal was made.

Mobile Snatching Insurance Free!

As long as you maintain your JS Premium Current Account, you never ever have to worry about your
mobile being snatched, as you will be covered up to Rs.20,000 with mobile insurance privilege!

The mobile insurance is claimable once a year, provided you inform the Bank within 30 minutes of
the snatching.

Wallet Snatching Insurance Free!

JS Premium Current Account also provides coverage in case of snatching of wallet, to cover for re-
issuance of vital documents such as driving license and CNIC, for up to Rs.5,000.

Wallet insurance is claimable once a year, provided you inform the Bank within 30 minutes of the
snatching.

Claim Process

As soon as any snatching takes place, please inform your branch or JS Bank Phone Banking
at 0800-011-22 to report the incident. You can then fill out an Insurance Claim Form, which is
available at all JS Bank branches, and our website www.jsbl.com. Please note that Insurance
Coverage is provided free of charge to JS Premium Current Account customers. Customers may be
requested to provide documentary evidence & police reports to help process claims. Claims may be
approved or declined based on the assessment of the Insurance Company. JS Platinum Business
Account is an enriched current account that understands your needs and offers banking solutions you
truly deserve.

JS Platinum Business Account Privileges for Your Business

JS Platinum Business Account offers a host of benefits, for the ultimate banking experience that you
deserve! By maintaining an average balance of Rs.150,000 you can avail the best of our services
designed around your business banking needs, absolutely free!

Free Cheque Books Forever!

JS Platinum Business Account empowers you to write unlimited cheques for your business transactions,
so that your account moves at the pace of your business.

Free Pay Orders

Your JS Platinum Business Account allows you to issue as many pay orders as your business requires,
free of charge!

Free VISA Platinum Debit Card

JS Platinum Business Account entitles you the prestigious & exclusive VISA Platinum Debit Card.
Whether is shopping, travelling, dining or withdrawing cash, your VISA Platinum Debit Card offers the
best global discounts and the highest withdrawal & transaction limits.

Free SMS Alerts

JS Platinum Business Account offers you with free SMS alerts to keep you up-to-date with your business
transactions.
Free ATM Cash Withdrawal from any ATM in Pakistan
With JS Platinum Business Account, charges on cash withdrawals from any 1-Link or M-NET ATMs will be
reverse in to your account.

Note: Charges may apply for the above services if average monthly balance in your account drops
below Rs.150,000 as per the Banks Schedule of Charges.
Unlimited Online Intercity Banking Free!
Your JS Platinum Business Account allows you to conduct free intercity online transactions, so that you
can make the most of our network of 238 branches in 122 cities nationwide!

Preferential Rates on Business Financing

With JS Platinum Business Account, you will receive preferential fast-track treatment and pricing on
Business Financing. For more information, please visit your branch.

Cash Withdrawal Insurance Privilege

Your JS Platinum Business Account provides you security for cash withdrawals made anywhere in
Pakistan, through a JS Bank branch or any ATM in Pakistan. This coverage has been designed to
reimburse your losses from a snatching or holdup upon cash withdrawal. You are covered for cash
withdrawals up to a total of Rs.50,000 per year, for up to two instances per annum!

Cash Withdrawal Insurance is valid as long as you inform the Bank within 30 minutes of the snatching,
and is limited to 500 meters radius of the branch or ATM where the withdrawal was made.

Claim Process
As soon as any snatching takes place, please inform any JS bank branch or JS Bank Phone Banking
at 0800-011-22 to report the incident. You can then fill out an Insurance Claim Form, which is
available at all JS Bank branches. Click here to download the insurance claim form.

Card product:

Js
Welcome to a World of Privileges
Welcome to a World of Privileges, with JS Bank VISA Credit Cards. JS Bank offers you a Credit Card
which empowers you to shop at millions of locations worldwide facilitated with amazing discounts
offered globally at different outlets.

JS Bank VISA Credit Card offers all services and many more advantages which would fulfill your credit,
spending and lifestyle needs. Your card is accepted at any VISA-accepting outlets in Pakistan and
throughout the world.

To apply for the JS Bank Credit Card, please contact your nearest JS Bank branch immediately!

For any query, you can also call our 24-hour Call Center at 0800-011-22.

Attractive Discounts
Your Credit Card World of Privileges booklet acquaints you with amazing offers and discounts on
different merchants all across Pakistan. For details check out our World of Privileges Booklet.
JS Bank Credit Protector
JS Bank Credit Protector gives you and your family peace of mind and protection you need. It gives you
100% coverage against your outstanding and an additional 100% to your family, in case of death or
accident. This insurance is underwritten by EFU Life Assurance Limited, and is charged at only 0.48% of
your monthly outstanding balance.

24/7 Call Centre

JS Bank Credit Cards will be at your service 24 hours a day 7 days a week. Just call 0800-011-22 where
our helpful and courteous team of Phone Banking Offers will gladly assist you regarding your queries.
You can also Email us [email protected].
Balance Transfer Facility
JS Bank provides you an opportunity to transfer your current Credit Card balance or your personal
finance outstanding loans to your JS Bank VISA Credit Card! All you have to do is call 0800-011-22 and
consolidate all your loans on one card!

Internet Transactions
You can use your JS Bank credit card to shop online at any merchant with your JS Bank Credit Card.
With secure transactions, you can shop online with confidence!

Global Acceptance
The VISA sign on your Credit Card is your gateway to spending at thousands of outlets nationwide and
millions of locations worldwide. Your JS Bank Credit Card now lets you avail boundless opportunities at
home and abroad.

Convenient Repayment Process

Simply fill out the deposit slip at any JS Bank branch and deposit the cheque/cash at the teller counter
or drop it in the JS Bank Credit Card payment drop box in the branch. Please ensure you mention your
JS Bank Credit Card number on the slip. Please allow up to three working days for same city clearance
and seven working days for out of city clearance.

Auto Debit Facility

 You can opt for Auto-Debit payment (minimum or full) for your JS Bank Credit Card and your Card
balance will be settled every month, from your specified JS Bank account.

Supplementary Cards
Now you can have up to 6 supplementary Credit Cards issued for your family & friends, and you can
specify the credit limit for each card.

Interest Rates

Purchase Type Monthly Rate Annual Rate

Retail Purchase 3.33% 40.0%
Cash Advance 3.33% 40.0%
Balance Transfers Up to 2.00% Up to 24.0%

JS Bank Visa Debit Card

JS Bank Visa Debit Card gives you the convenience and freedom of using your card for shopping directly
wherever you see Visa sign in addition to cash withdrawal facility from ATM at any time. No more
worrying about carrying excess cash, your money is safe and always reachable.

Exclusive benefits of Visa Debit Card are:

Withdraw cash from over 4,800 ATMs in Pakistan on 1-Link or MNET network
Withdraw cash from over 1 million Visa Network ATMs globally
Accepted at over 55,000 and 27 Million retailers in Pakistan and Internationally for shopping
respectively
Easy activation through our Phone Banking 24 hours a days
Manage your funds, spend only as much as you have in your account
Safer than carrying cash and in case your card is stolen or lost card you are protected against
fraudulent transactions made on your card after you report the incident.

JS Bank has done what the big players have i.e. to cash on Government securities . The
bank's investment to deposit ratio stands at 62% as at September end, having touched
the highest of 73% by March 2014. The ADR has remained in the mid 40s. It would be
unfair to say that all focus has been on Government securities, as the ADR has jumped
from 33% a year ago to a healthy 45% now. But most of the deposit growth has been
parked in Government papers, because that is where the returns have been of late, and
risk free one at that. The focus has been lately on PakistanINVESTMENT BONDS as the
returns have skyrocketed. There has been some signs of JS Bank's openness about
private sector lending. Banking sector spreads have been sluggish for quite some times.
The deposit growth has been nothing sort of exemplary, having crossed Rs. 100 Billion
mark recently. JS Bank's Current Account and Saving Account (CASA) has been hovering
at 60% and has decrease of late. Most bigger banks have shifted their focus towards
zero growth in deposits while improving CASA. The cost to income ratio could still be
improved , but one has to bear in mind that JS Bank is growing its network, which can
result in comparatively higher cost to income ratio, than more settled banks. JS Bank
has the honor of being the first bank in Pakistan to implement one of the most
sophisticated and advanced core banking systems Temenos T24. This is a shift from the
previous SBS system and it will allow the bank to launch new products and provide
improved services to its customers.