FPG379-PFQX2138ZA-en.

PDF Page 1 Wednesday, January 12, 2005 4:49 PM

2.4 GHz Cordless Phone System

with FAX and Copier

Operating Instructions
Model No. KX-FPG378
Model No. KX-FPG379

Please read these Operating

FOR FAX ADVANTAGE ASSISTANCE:
Instructions before using the unit
PHONE CALL
and save for future reference.
1-800-HELP-FAX (1-800-435-7329)
E-MAIL TO This unit is compatible with
[email protected] Caller ID. To use this feature,
for customers in the U.S.A. or Puerto you must subscribe to the
Rico appropriate service of your
REFER TO service provider.
www.panasonic.com
for customers in the U.S.A. or Puerto This model is designed to be
Rico used only in the U.S.A.
FPG379-PFQX2138ZA-en.book Page i Wednesday, January 12, 2005 4:49 PM

Location of Controls

How to use the operating instructions

When following operating instructions, always keep the front cover page (next page) open for easy
reference to the buttons.

OPEN

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FPG379-PFQX2138ZA-en.book Page ii Wednesday, January 12, 2005 4:49 PM

Location of controls
Please keep this page open when following operating instructions. For a description of each button, see
page 9.
A BC D EF G H

I J K L M N O P Q R S T
Buttons (Listed in alphabetical order)
AUTO ANSWER G MENU M SET J
CALLER ID B MIC A SLOW N
COPY I MUTE R SP-PHONE Q
ERASE F NAVIGATOR O START J
FAX/START J PLAY MESSAGES E STOP K
FLASH/CALL WAIT S QUICK P TONE H
HELP L RECORD D VOLUME O
LOCATOR/INTERCOM C REDIAL/PAUSE T

Buttons
FLASH/CALL WAIT I
A HOLD/INTERCOM E
MENU H
F Navigator F
B
G OFF G
C REDIAL J
H Soft keys A
SP-PHONE C
TALK B
D TONE D
VOL. F
I
E
J

ii
FPG379-PFQX2138ZA-en.book Page 2 Wednesday, January 12, 2005 4:49 PM

Thank you for purchasing a Panasonic fax machine.

Things you should keep a record of

Attach your sales receipt here.

For your future reference

Date of purchase

Serial number (found on the rear of the unit)

Dealers name and address

Dealers telephone number

Caution:
L The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual. (The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, you should complete the instructions on
page 29 to page 31.
L Note that the images of copied or received documents will remain on the used ink film. Use discretion
when disposing of the used ink film.
L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.

Energy Star:
L As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
ENERGY STAR is a U.S. registered mark.

Trademarks:
L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other
countries.
L All other trademarks identified herein are the property of their respective owners.

Copyright:
L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for
internal use only. All other reproduction, in whole or in part, is prohibited without the written consent
of Panasonic Communications Co., Ltd.

2004 Panasonic Communications Co., Ltd. All Rights Reserved.

2
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Important Information

B. If liquid has been spilled into the unit.

Important
Safety
1For Fax
Instructions
Advantage
Informationassistance, call 1-800-435-7329.

C. If the unit has been exposed to rain or

Important safety water.
D. If the unit does not work normally by
instructions following the operating instructions.
When using this unit, basic safety precautions Adjust only controls covered by the
should always be followed to reduce the risk of operating instructions. Improper
fire, electric shock, or personal injury. adjustment may require extensive work
1. Read and understand all instructions. by an authorized service center.
2. Follow all warnings and instructions marked E. If the unit has been dropped or physically
on this unit. damaged.
3. Unplug this unit from power outlets before F. If the unit exhibits a distinct change in
cleaning. Do not use liquid or aerosol performance.
cleaners. Use a damp cloth for cleaning. 14. During thunderstorms, avoid using
4. Do not use this unit near water, for example telephones except cordless types. There may
near a bathtub, wash bowl, kitchen sink, etc. be a remote risk of an electric shock from
5. Place the unit securely on a stable surface. lightning.
Serious damage and/or injury may result if 15. Do not use this unit to report a gas leak, when
the unit falls. in the vicinity of the leak.
6. Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
SAVE THESE
the unit near radiators, or in a place where
proper ventilation is not provided.
INSTRUCTIONS
7. Use only the power source marked on the
unit. If you are not sure of the type of power CAUTION:
supplied to your home, consult your dealer or
Installation
local power company.
L Never install telephone wiring during a
8. For safety purposes this unit is equipped with
lightning storm.
a grounded plug. If you do not have this type
L Never install telephone jacks in wet locations
of outlet, please have one installed. Do not
unless the jack is specifically designed for
defeat this safety feature by tampering with
wet locations.
the plug.
L Never touch uninsulated telephone wires or
9. Do not place objects on the power cord.
terminals unless the telephone line has been
Install the unit where no one can step or trip
disconnected at the network interface.
on the cord.
L Use caution when installing or modifying
10. Do not overload power outlets and extension
telephone lines.
cords. This can result in the risk of fire or
L Do not touch the plug with wet hands.
electric shock.
L Consult the manufacturer of any personal
11. Never push any objects through slots in this
medical devices, such as pacemakers or
unit. This may result in the risk of fire or
hearing aids, to determine if they are
electric shock. Never spill any liquid on the
adequately shielded from external RF (radio
unit.
frequency) energy. (The unit operates in the
12. To reduce the risk of electric shock, do not
frequency range of 2400 MHz to 2481 MHz,
disassemble this unit. Take the unit to an
and the power output level can range from
authorized service center when service is
0.04 to 0.1 watts.) Do not use the unit in
required. Opening or removing covers may
health care facilities if any regulations posted
expose you to dangerous voltages or other
in the area instruct you not to do so. Hospitals
risks. Incorrect reassembly can cause
or health care facilities may be using
electric shock when the unit is subsequently
equipment that could be sensitive to external
used.
RF (radio frequency) energy.
13. Unplug this unit from power outlets and refer
servicing to an authorized service center Battery
when the following conditions occur: To reduce the risk of fire or injury to persons,
A. When the power cord is damaged or read and follow these instructions.
frayed. L Use only the battery(ies) specified.

For Fax Advantage assistance, call 1-800-435-7329. 3

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Important Information

L Do not dispose of the battery(ies) in a fire.

They may explode. Check with local waste
management codes for special disposal
instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
L Exercise care when handling the battery(ies).
Do not allow conductive materials such as
rings, bracelets or keys to touch the
battery(ies), otherwise a short circuit may
cause the battery(ies) and/or the conductive
material to overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.

WARNING:
L To prevent the risk of fire or electrical shock,
do not expose this product to rain or any type
of moisture.

4 For Fax Advantage assistance, call 1-800-435-7329.

FPG379-PFQX2138ZA-en.book Page 5 Wednesday, January 12, 2005 4:49 PM

Important Information

2 Placing the unit in a HIGH and CENTRAL

For Best Performance

location with no obstructions such as walls.

For best performance 3 Raising the antenna vertically.
Battery charge Note:
L Place the handset on the cradle of the base L If you use the handset near a microwave
unit for about 6 hours before initial use. oven which is being used, noise may be
heard from the receiver or the speaker. Move
away from the microwave oven and closer to
the base unit.
L If you use the handset near another cordless
phones base unit, noise may be heard. Move
away from the other cordless phones base
unit and closer to your base unit.
Environment
L Keep the unit away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct
sunlight.
L For details, see page 20. L Do not place heavy objects on top of the unit.
Operating distance and noise L When you leave the unit unused for a long
L The base unit and handset use radio waves period of time, unplug this unit from power
to communicate with each other. outlet.
For maximum distance and noise-free L The unit should be kept away from heat
operation, we recommend the following: sources such as heaters, kitchen stoves, etc.
It should not be placed in rooms where the
1 2 temperature is less than 5 C (41 F) or
greater than 35 C (95 F) (base unit)/40 C
(104 F) (handset). Damp basements should
also be avoided.
L Operating near 2.4 GHz electrical appliances
may cause interference. Move away from the
electrical appliances.
Recording paper
L Store unused paper in the original packaging,
in a cool and dry place. Not doing so may
affect print quality.
Routine care
L Wipe the outer surface of the unit with a soft
cloth. Do not use benzine, thinner, or any
abrasive powder.
3

1 Placing the unit away from electrical

appliances such as a TV, personal computer
or another cordless phone.

For Fax Advantage assistance, call 1-800-435-7329. 5

FPG379-PFQX2138ZA-en.book Page 6 Wednesday, January 12, 2005 4:49 PM

Table of Contents

1. Introduction and Caller ID

1. Table of Contents

3.8 Caller ID service ............................... 39

Installation 3.9 Viewing and calling back using caller
Accessories information........................................ 40
1.1 Included accessories..........................8 3.10 Caller ID number auto edit feature ... 42
1.2 Accessory information ........................9 3.11 Erasing caller information ................. 43
Finding the Controls 3.12 Storing caller information into the
1.3 Description of base unit buttons ......... 9 phone book.......................................44
1.4 Description of handset buttons......... 10 Other Features
1.5 Overview .......................................... 12 3.13 Intercom ........................................... 45
Installation (Base Unit) 3.14 Transferring a call ............................. 45
1.6 Ink film .............................................. 13
1.7 Paper tray .........................................15
1.8 Recording paper...............................16
4. Fax
Installation (Handset) Sending Faxes
1.9 Battery installation ............................17 4.1 Sending a fax manually .................... 47
1.10 Battery replacement ......................... 17 4.2 Documents you can send ................. 48
1.11 Belt clip............................................. 18 4.3 Sending a fax using the phone book 49
1.12 Headset (optional) ............................ 18 4.4 Broadcast transmission .................... 49
Receiving Faxes
4.5 Receiving a fax manually Auto answer
2. Preparation OFF .................................................. 51
Connections and Setup 4.6 Receiving a fax automatically Auto
2.1 Connections .....................................19 answer ON........................................ 52
2.2 Battery charge ..................................20 4.7 Junk fax prohibitor (preventing fax
2.3 Selecting the way to use your fax reception from undesired callers) ..... 54
machine............................................21
2.4 Case 1: TAM/FAX (Telephone
Answering Machine/Fax) .................. 22
5. Distinctive Ring
2.5 Case 2: Distinctive Ring (1 phone line Distinctive Ring
with 2 or more phone numbers) ....... 23 5.1 Distinctive Ring service from your
2.6 Case 3: TEL ONLY ...........................24 phone company ................................55
2.7 Case 4: FAX ONLY ...........................26 5.2 Using two or more phone numbers on a
Help Button single telephone line.........................55
2.8 Base unit help function .....................27 5.3 Using three or more phone numbers on
Volume a single telephone line...................... 55
2.9 Adjusting handset volume ................ 27 5.4 Programming the ring pattern assigned
2.10 Adjusting base unit volume............... 28 for fax................................................ 56
Initial Programming
2.11 Date and time ................................... 29 6. Copy
2.12 Your logo...........................................30 Copying
2.13 Your fax number ............................... 31 6.1 Making a copy ..................................57

3. Telephone 7. Answering Machine

Making and Answering Calls Greeting
3.1 Making phone calls...........................32 7.1 Recording your greeting message.... 59
3.2 Answering phone calls......................34 Incoming Messages
Automatic Dialing 7.2 Listening to recorded messages using
3.3 Storing names and telephone numbers the base unit.....................................60
into the phone book..........................35 7.3 Listening to recorded messages using
3.4 Making a phone call using the phone the handset (Remote operation)....... 61
book.................................................. 36 Memo Message
3.5 Editing a stored item.........................37 7.4 Leaving a message for others or
3.6 Erasing a stored item ....................... 38 yourself ............................................. 62
3.7 Copying phone book items from the
base unit to the handset ................... 38

6
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Table of Contents

Remote Operation
7.5 Operating from a remote location..... 63
Option
7.6 Transferring recorded messages to
another telephone ............................ 65

8. Programmable Features
Features (Base Unit)
8.1 Base unit programming ....................67
8.2 Direct command chart for base unit . 67
8.3 Basic features...................................69
8.4 Advanced features............................70
Features (Handset)
8.5 Handset programming ......................74
8.6 Direct command chart for handset ... 74
8.7 Programming features ......................76

9. Option
Handset Registration
9.1 Re-registering the handset ............... 78

10.Help
Error Messages
10.1 Error messages Reports ............... 79
10.2 Error messages Display ................ 79
Troubleshooting
10.3 When a function does not work, check
here .................................................. 83
Jams
10.4 Recording paper jams ......................89
10.5 Document jams sending................ 91
Cleaning
10.6 Document feeder/scanner glass
cleaning ............................................92
10.7 Thermal head cleaning.....................93

11.General Information
Printed Reports
11.1 Reference lists and reports (Base unit
only).................................................. 95
Specifications
11.2 Technical data about this product..... 96
FCC and Other Information
11.3 FCC and Other Information .............. 98
Limited Warranty
11.4 Limited Warranty ............................ 100
Customer Services
11.5 Customer Services directory .......... 102

12.Index
12.1 Index.............................................. 103

7
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1. Introduction and Installation

1 Introduction and Installation

1.1 Included accessories

No. Item Part number*1 Quantity Notes
1 Telephone line cord PQJA10075Z 1 ----------
2 Cordless handset ---------- 1 ----------
3 Battery cover PQKK10141Z1 1 ----------
4 Battery HHR-P104 1 To order a new battery, the part
number is HHR-P104A. See
page 9 for details.
5 Belt clip PQKE10375Z3 1 ----------
6 Paper tray PFKS1088Y1 1 ----------
7 Ink film (10 meters long) ---------- 1 prints about 30 letter-sized
pages.*2
8 Operating instructions PFQX2138Z 1 ----------
9 Quick installation guide PFQW2234Z 1 ----------
j A4 paper guide PFKS1089Z1 1 No need to install when using
letter or legal paper.

*1 Part numbers are subject to change without notice.

*2 For replacement film, see page 9.
1 2 3 4 5

6 7 8 9

L No need to
install when
using letter or
legal paper.

Note:
L If any items are missing or damaged, contact the place of purchase.
L Save the original carton and packing materials for future shipping and transportation of the unit.

8 For Fax Advantage assistance, call 1-800-435-7329.

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1. Introduction and Installation

Finding the Controls

1.2 Accessory information 1.3 Description of base

Accessories for this unit can be ordered online,
by fax, or by telephone.
unit buttons
Please note that only orders for replacement film L Keep the front cover page open for button
and battery can be accepted by fax and locations.
telephone. A {MIC}
Replacement film*1 (KX-FA92): 35 m (114') L The built-in microphone.
2 rolls (Each roll will print about 113 letter- B {CALLER ID}
sized pages.) L To use Caller ID features (page 41).
Battery (HHR-P104A)
C {LOCATOR/INTERCOM}
Headset (KX-TCA60, KX-TCA86, KX-
L To page or locate the handset
TCA88, KX-TCA88HA, KX-TCA91, KX-
(page 45).
TCA92, KX-TCA98): Allows hands-free
L To transfer a call (page 45).
telephone conversations.
*1 To ensure the unit operates properly, we D {RECORD}
recommend the use of a Panasonic L To record a greeting message (page 59).
replacement film. The ink film is not L To record a memo message (page 62).
reusable. Do not rewind and use the E {PLAY MESSAGES}
ink film again. L To play recorded messages (page 60).
F {ERASE}
To place an order online (for customers in L To erase recorded messages (page 61).
the U.S.A. ONLY) L To erase a recorded greeting message
Visit our web site: (page 59).
http://www.panasonic.com/kx-fa92 G {AUTO ANSWER}
L For questions regarding online orders: L To turn the AUTO ANSWER setting
E-mail: [email protected] ON/OFF (page 51, 52).
Telephone: 1-866-888-2929
H {TONE}
L To change from pulse to tone temporarily
To place an order by fax (replacement film during dialing when your line has rotary
and battery only) pulse services.
Fax: 1-800-237-9080
Include:
I {COPY}
L To copy a document (page 57).
your name, shipping address and telephone
number J {FAX/START}{SET}
credit card type, number, expiration date and L To start sending or receiving a fax.
your signature L To store a setting during programming.
part number and quantity K {STOP}
L To stop an operation or programming.
To place an order by telephone L {HELP}
(replacement film and battery only) L To print helpful information for quick
Telephone: 1-800-332-5368 reference (page 27).
M {MENU}
L To initiate or exit programming (page 67).
N {SLOW}
L To slow down message playback (page
60).
O {VOLUME}{NAVIGATOR}
L To adjust volume (page 28).
L To search for a stored item (page 37, 49).
P {QUICK}
L To speed up message playback (page
60).

For Fax Advantage assistance, call 1-800-435-7329. 9

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1. Introduction and Installation

Q {SP-PHONE}
L For speakerphone operation (page 33,
34). 1.4 Description of handset
R {MUTE} buttons
L To mute your voice to the other party
during a conversation. Press this button L Keep the front cover page open for button
again to resume the conversation. locations.
S {FLASH/CALL WAIT} A Soft keys
L To access special telephone services L Two soft keys are used to select functions
such as call waiting (page 40) or for displayed directly above each key.
transferring extension calls. Functions displayed above the keys will
L The flash time can be changed (feature change depending on the state of usage.
#72 on page 73, or page 76). Example:
T {REDIAL/PAUSE} J 5
L To redial the last number dialed from the Talk
00-00-32
base unit (page 33). K(VE) Mute L
L To insert a pause during dialing.

1 2
(VE) is displayed above the left soft key
(1) and Mute is displayed above the right
soft key (2).
To select (VE) function, press the left soft
key (1).
To select Mute function, press the right soft
key (2).
L When a function does not appear above a
soft key, the soft key has no function.
B {TALK}
L To make/answer calls (page 32, 34).
C {SP-PHONE}
L For speakerphone operation (page 32).
D {TONE}
L To change from pulse to tone temporarily
during dialing when your line has rotary
pulse services.
E {HOLD/INTERCOM}
L To put a call on hold (page 32).
L To page the base unit (page 45).
L To transfer a call (page 45).
F {VOL.}, Navigator
L To adjust volume (page 27).
L To search for a stored item (page 36).
G {OFF}
L To hang up (page 32, 34).
L To stop an operation or programming.
H {MENU}
L To initiate programming (page 74).
I {FLASH/CALL WAIT}
L To access special telephone services
such as call waiting (page 40) or for
transferring extension calls.

10 For Fax Advantage assistance, call 1-800-435-7329.

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1. Introduction and Installation

L The flash time can be changed (feature

#72 on page 73, or page 76).
J {REDIAL}
L To redial one of the last 5 numbers dialed
from the handset (page 32).

Handset displayed items

Displayed item Meaning

J Voice enhancer is ON.
5 Battery strength

For Fax Advantage assistance, call 1-800-435-7329. 11

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1. Introduction and Installation

1.5.2 Handset
1.5 Overview 1
1.5.1 Base unit 2

1 234 5 6 78 6 3

1 Ringer/Message alert indicator

2 Antenna
3 Receiver
4 Headset jack
5 Microphone
6 Speaker

9 j k lm n
1 CHARGE indicator
2 Document guides
3 Paper tray
4 Metal recording paper guide
5 Recording paper entrance
6 Recording paper exit
7 Tension plate
8 Antenna
9 Front cover
j Document entrance
k Document exit
l Speaker
m Green button (Back cover release button)
n Back cover

12 For Fax Advantage assistance, call 1-800-435-7329.

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1. Introduction and Installation

Installation (Base Unit)

3 Open the back cover.

1.6 Ink film

The included film roll is a starter ink film.

1.6.1 Installing the ink film

Important:
L Remove all the blue shipping tape from
the unit before installation.
1 Open the front cover by pulling up the center
part.

4 Insert the front ink film roll by inserting its

blue gear into the left slot of the unit (1).
Insert the rear ink film roll by inserting its
white gear into the left slot of the unit (2).
L The ink film is safe to touch and will not
rub off on your hands like carbon paper.
L Make sure the blue gear (1) and white
2 Release the back cover by pushing the green gear (2) are installed as shown.
button (1).
L You can also release the back cover by
2
pushing in the green lever (2).

For Fax Advantage assistance, call 1-800-435-7329. 13

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1. Introduction and Installation

5 Turn the gear of the blue core (1) in the Incorrect

direction of the arrow until the ink film is tight
(2).

The ink film is not wrapped

around the blue core.

Slack/Crease

1
Reverse
6 Close the back cover securely by pushing
down on the notched area at both ends (1).
1

7 Close the front cover securely.

L Make sure that the ink film is wrapped
around the blue core (3) at least once.
Correct

3 1 turn

Tight

14 For Fax Advantage assistance, call 1-800-435-7329.

FPG379-PFQX2138ZA-en.book Page 15 Wednesday, January 12, 2005 4:49 PM

1. Introduction and Installation

1.6.2 Replacing the ink film

To ensure that the unit operates properly, we
recommend the use of Panasonic replacement 1.7 Paper tray
film. See page 9 for accessory information. Insert the tabs on the paper tray (1) into the
L We cannot be responsible for any damage to slots on the back of the unit (2).
the unit or degradation of print quality which
may occur from the use of non-Panasonic
replacement film. 1
1 Open the covers (see steps 1 to 3 on page
13).
2 Remove the used core (1) and used ink film
(2).

To use A4 size paper

Insert the tab on the A4 paper guide (1) into the
3 Remove the stoppers (1) and tags (2) from slot on the paper tray (2) and push the guide
the new ink film (3). until it clicks into place. Attach the paper tray to
2 the back of the unit.

3
1
2
4 Insert the ink film and close the covers (see
steps 4 to 7 on page 13).

Note:
L When you use letter or legal paper, you do
not need to install the A4 paper guide.
L Change the recording paper size to A4
(feature #16 on page 70).

For Fax Advantage assistance, call 1-800-435-7329. 15

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1. Introduction and Installation

3 Insert the paper, print-side down (1).

1.8 Recording paper

The unit can hold:
Up to 30 sheets of 60 g/m2 to 80 g/m2 (16 lb. 1
to 21 lb.) paper.
Up to 20 sheets of 90 g/m2 (24 lb.) paper.
No more than 20 sheets of legal paper.
Please refer to page 97 for information on
recording paper.
For superior results, we recommend
Hammermill Jet Print paper.
1 Pull the tension plate forward (1).

1 4 Push the tension plate back (1).

2 Fan the paper to prevent paper jams.

L If the paper is not inserted correctly,

readjust the paper, or the paper may jam.
Correct Incorrect

Installation (Handset)

16 For Fax Advantage assistance, call 1-800-435-7329.

FPG379-PFQX2138ZA-en.book Page 17 Wednesday, January 12, 2005 4:49 PM

1. Introduction and Installation

1.9 Battery installation 1.10 Battery replacement

If battery performance diminishes, make sure
1 Insert the battery (1), and press it down until
you have cleaned the charge contacts and fully
it snaps into the compartment.
charged the battery. After recharging if
Recharge battery is displayed and/or
68879 continues to flash, or Charge for 6h
1
and 68889 are displayed, the battery needs to be
replaced.
Please use only Panasonic battery. See page
9 for accessory information.
L Only use rechargeable battery. If you
install non-rechargeable battery and start
charging them, the battery may leak
electrolyte.
2 Close the battery cover.
1 Press the notch on the battery cover firmly,
and slide the cover.

2 Replace the old battery with a new one, and

close the cover (see the battery installation
procedure on page 17).
Attention:

A nickel metal hydride battery that is recyclable

powers the product you have purchased.
Please call 1-800-8-BATTERY for information on
how to recycle this battery.

For Fax Advantage assistance, call 1-800-435-7329. 17

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1. Introduction and Installation

1.11 Belt clip 1.12 Headset (optional)

You can hang the handset on your belt or pocket Connecting an optional headset to the handset
using the included belt clip. allows hands-free phone conversations. Please
To attach the belt clip use only a Panasonic headset. See page 9 for
accessory information.
To connect an optional headset to the
handset

To remove the belt clip

Pull the left edge in the direction of the arrow.

L Model shown is KX-TCA88.

To switch to the speakerphone while using

the headset:
Press {SP-PHONE}. To return to the
headset, press {TALK}.

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2. Preparation

is provided from your service company. Please

2 Preparation
2For
Connections
Fax Advantage
and Setup
assistance, call 1-800-435-7329.

attach the filter (1) to the telephone line cord of

2.1 Connections the fax machine.
Caution:
L When you operate this product, the power
outlet should be near the product and
easily accessible.

2.1.1 Base unit

1 Telephone line cord 1
L Connect to a single telephone line jack
(RJ11).
2 Power cord
L Connect to the power outlet
(120 V, 60 Hz).

1
3

Note:
L To avoid malfunction, do not position the fax
machine near appliances such as TVs or
speakers which generate an intense
magnetic field.
L If any other device is connected to the same
telephone line, this unit may disturb the
network condition of the device.

Using surge protectors

L The warranty does not cover damage due to
power line surges or lightning. For additional
protection, we recommend the use of a surge
protector (3).

If you use this unit with a computer or

subscribe to an xDSL service
Fax transmission/reception may be disturbed,
noise interference may be heard during
telephone conversation, or Caller ID (page 39)
may not function properly. A filter to prevent this

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2. Preparation

it should last up to about 11 days while not

in use (off the base unit).
2.2 Battery charge Note:
Place the handset on the cradle of the base unit L Battery power is consumed whenever the
for about 6 hours before initial use. handset is off the base unit, even when the
L The unit will beep once, the [CHARGE] handset is not in use. The longer you leave
indicator (1) will light, and Charging will the handset off the base unit, the time you
be displayed. can actually talk on the handset will be
L When the battery is fully charged, Charge shortened. Actual battery performance
completed will be displayed. depends on a combination of how often the
handset is in use (in conversation) and how
often it is not in use (off the base unit).
L Once the battery is fully charged, you do not
have to place the handset on the cradle of the
base unit until Recharge battery is
displayed and/or 68879 flashes. This will
maximize the battery life.

1
Recharge
2 Recharge the battery when:
Recharge battery is shown and/or
68879 flashes on the handset display.
the handset beeps intermittently while it is in
3 use.
L Recharge the handset battery for more than
15 minutes, or the display will continue
Note: showing the indication.
L To ensure the battery charges properly, L If the battery has been discharged, the
clean the handset charge contacts (2) handset will display Charge for 6h and
and the charger charge contacts (3) with 68889 when you place the handset on the
a soft, dry cloth once a month. Clean more cradle of the base unit. The handset will not
often if the unit is subject to grease, dust work unless the battery is charged. Continue
or high humidity. charging.
L The battery cannot be overcharged.

Battery strength
You can confirm the battery strength on the
handset display.

Battery icons Battery strength

67779 Fully charged
68779 Medium
68879 Low
L When flashing:
Needs to be charged
68889 Discharged

Battery life
L After your Panasonic battery is fully charged,
you can expect the following performance:
it should last up to 5 hours while in use (in
conversation).

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2. Preparation

2.3 Selecting the way to

use your fax machine
Depending on your situation, you can select the
way you prefer to use your fax machine in Quick
Setup feature #00.
You can print out the Quick Setup Guide as a
reference.
Case 1: TAM/FAX (Telephone Answering
Machine/Fax) (page 22)
Case 2: Distinctive Ring (1 phone line with 2
or more phone numbers) (page 23)
Case 3: TEL ONLY (page 24)
Case 4: FAX ONLY (page 26)

{STOP}
{SET} {MENU}

1 Press {MENU}.
2 Press {#}, then {0}{0}.
QUICK SETUP
PRESS SET
3 Press {SET}.
PRINT SETUP?
YES:SET/NO:STOP
4 Press {SET} again to print the Quick Setup
Guide.
L If you do not wish to print it, press
{STOP}.
5 Press {1} to {4} to display the desired
setting.
6 Press {SET}.
7 Press {MENU}.

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2. Preparation

the automatic answer feature on this unit to

OFF.
2.4 Case 1: TAM/FAX L Do not subscribe to voice mail service as it
may disturb fax reception. If you do subscribe
(Telephone Answering to a voice mail service, call Panasonic Fax
Machine/Fax) Advantage assistance at 1-800-435-7329 for
more information.
2.4.1 Your situation 2.4.3 How phone calls and faxes
You wish to answer phone calls using the
telephone answering machine and receive faxes are received
automatically. When receiving calls, the unit works as a fax and
answering machine.
2.4.2 How to setup L If the call is a phone call, the fax machine will
record the callers message automatically.
AUTO ANSWER If a fax calling tone is detected, the fax
machine will receive the fax automatically.

{STOP}
{SET} {MENU}

1 Press {MENU}.
2 Press {#}, then {0}{0}.
QUICK SETUP
PRESS SET
3 Press {SET}.
PRINT SETUP?
YES:SET/NO:STOP
4 Press {SET} again to print the Quick Setup
Guide.
L If you do not wish to print it, press
{STOP}.
5 Press {1}.
SELECT A SETUP
=TAM/FAX []
6 Press {SET}.
L The {AUTO ANSWER} indicator turns
ON.
7 Press {MENU}.
Note:
L You can change the ring setting in TAM/FAX
mode (feature #06 on page 69, or page 77).
L Do not connect an answering machine to the
same telephone line. If one is connected, set

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2. Preparation

L The {AUTO ANSWER} indicator turns

ON.
2.5 Case 2: Distinctive 8 Press {MENU}.
Ring (1 phone line with 2 Note:
or more phone numbers) L You can change the ring setting in TAM/FAX
mode (feature #06 on page 69, or page 77).
2.5.1 Your situation 2.5.3 How phone calls and faxes
You wish to use this unit to receive faxes using
one phone number and to handle phone calls are received
using another phone number. You must get an If the number assigned for phone calls is called,
additional phone number by subscribing to your the fax machine will ring and record a voice
telephone companys Distinctive Ring service. message automatically.
L Distinctive Ring service may be called Identa If the number assigned for fax is called, the fax
Ring service. The name of the service machine will ring and start fax reception
depends on the telephone company. automatically.

2.5.2 How to setup If you subscribe to three or more phone

numbers on a single telephone line
AUTO ANSWER Each phone number will be assigned a different
ring pattern by the phone company.
To use one number for fax, program the ring
pattern assigned for fax (feature #32 on page 56)
by referring to the ring pattern table (page 55).

{STOP}
{SET} {MENU}

1 Subscribe to Distinctive Ring service with

your local telephone company to get a new
phone number.
2 Press {MENU}.
3 Press {#}, then {0}{0}.
QUICK SETUP
PRESS SET
4 Press {SET}.
PRINT SETUP?
YES:SET/NO:STOP
5 Press {SET} again to print the Quick Setup
Guide.
L If you do not wish to print it, press
{STOP}.
6 Press {2}.
SELECT A SETUP
=DIST. RING []
7 Press {SET}.

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2. Preparation

L The {AUTO ANSWER} indicator turns

OFF.
2.6 Case 3: TEL ONLY 7 Press {MENU}.
2.6.1 Your situation 2.6.3 How to receive phone calls
You wish to use the fax machine and an
extension telephone in a different room. Most
and faxes
incoming calls are phone calls and the fax You have to answer all calls manually.
machine is seldom used for fax reception. You can receive a fax with the base unit, handset
or an extension telephone.
2.6.2 How to setup
With the base unit
AUTO ANSWER 1. Press {SP-PHONE} to answer the call.
2. When:
document reception is required,
a fax calling tone (slow beep) is heard, or
no sound is heard,
press {FAX/START}.
L The fax machine will start fax reception.

With the handset

{FAX/START} {MENU} {SP-PHONE}
1. Lift the handset and press {TALK} or {SP-
{SET} {STOP} PHONE} to answer the call.
2. When:
document reception is required,
a fax calling tone (slow beep) is heard, or
no sound is heard,
press {*}{#}{9} (default fax activation
code) firmly.
{TALK} L The fax machine will start fax reception.
L You can also press {FAX/START} on the
{SP-PHONE} base unit.
Note:
L To receive fax documents using the handset,
make sure remote fax activation is turned ON
1 Press {MENU}. (feature #41 on page 72) beforehand. The
default setting is ON.
2 Press {#}, then {0}{0}.
QUICK SETUP With an extension telephone
PRESS SET
If you have another telephone connected to the
3 Press {SET}. same line (extension telephone), you can use
the extension telephone to receive faxes.
PRINT SETUP?
YES:SET/NO:STOP 1. When the extension telephone rings, lift the
handset of the extension telephone.
4 Press {SET} again to print the Quick Setup
2. When:
Guide.
document reception is required,
L If you do not wish to print it, press
a fax calling tone (slow beep) is heard, or
{STOP}.
no sound is heard,
5 Press {3}. press {*}{#}{9} (default fax activation
SELECT A SETUP code) firmly.
=TEL ONLY [] L The fax machine will start fax reception.
6 Press {SET}. 3. Replace the handset.

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2. Preparation

Note:
L To receive fax documents using the
extension telephone, make sure remote fax
activation is turned ON (feature #41 on page
72) beforehand. The default setting is ON.

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2. Preparation

2.7 Case 4: FAX ONLY

2.7.1 Your situation
You wish to use the fax machine only for fax
reception/transmission.

2.7.2 How to setup

AUTO ANSWER

{STOP}
{SET} {MENU}

1 Press {MENU}.
2 Press {#}, then {0}{0}.
QUICK SETUP
PRESS SET
3 Press {SET}
PRINT SETUP?
YES:SET/NO:STOP
4 Press {SET} again to print the Quick Setup
Guide.
L If you do not wish to print it, press
{STOP}.
5 Press {4}.
SELECT A SETUP
=FAX ONLY []
6 Press {SET}.
L The {AUTO ANSWER} indicator turns
ON.
7 Press {MENU}.
Note:
L You can change the ring setting in feature
#06 (page 69).

2.7.3 How faxes are received

Leave {AUTO ANSWER} turned ON. When the
other party sends a fax, the fax machine will
receive it automatically.

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2. Preparation
Help Button Volume

2.8 Base unit help function 2.9 Adjusting handset

The unit contains helpful information which can
be printed for quick reference.
volume
SEND GUIDE:
How to send faxes. (The information is
announced by a voice guide and is not printed
out.)
1
BASIC SETTINGS: {TALK}
How to set the date, time, your logo and fax
{e}{v} {OFF}
number.
FEATURE LIST: {SP-PHONE} {MENU}
How to program the features. {HOLD/
TAM OPERATION: INTERCOM}
How to use the telephone answering machine.
FAX SND/RCV:
Ringer volume
Help with problems sending/receiving faxes.
4 levels (high/medium/low/off) are available.
COPIER:
1. Press {MENU}.
How to use the copier function.
2. Press {1}{1}.
Q and A:
L Ringer volume will be displayed.
Frequently asked questions and answers.
3. Press {0} to {3} to select the desired volume.
ERRORS:
Explanation of error messages shown on the 4. Press {Save} (soft key 1).
display.
REPORTS: To turn the ringer OFF
List of available reports. Press {0} to display Off in step 3.
L The handset will display Ringer off
CALLER ID:
while not in use.
How to use the Caller ID features.
L The handset will not ring for outside calls.
The handset will ring at the low level for
intercom calls.
L If the handset is off the base unit, when there
are missed calls or new messages (page 61),
Ringer off is not displayed.
L To turn the ringer back ON, press {1}, {2} or
{3} in step 3.
To turn the ringer OFF temporary
{SET} {<}{>} While the handset is ringing for an outside call,
{HELP} you can turn the ringer OFF temporarily by
pressing {OFF}. The handset will ring the next
1 Press {HELP}. time a call is received.
2 Press {<} or {>} repeatedly to display the
desired item. Ringer tone
L You can select the handset ringer tone from
3 Press {SET}. one of 7 patterns for outside calls (page 76).
L The selected item will be printed.
Handset receiver volume
3 levels (high/medium/low) are available.
While using {TALK} or {HOLD/INTERCOM},
press {v} or {e}.

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2. Preparation

Speaker volume
6 levels (high to low) are available.
While using {SP-PHONE}, press {v} or {e}.
2.10 Adjusting base unit
volume

{SET} {A}{B}

Ringer volume
4 levels (high/medium/low/off) are available.
While the unit is idle, press {A} or {B}.
L If any documents are in the document
entrance, you cannot adjust the volume.
Confirm that there are no documents in the
entrance.

To turn the ringer OFF

1. Press {B} repeatedly to display RINGER
OFF= OK?.
2. Press {SET}.
L The base unit will not ring for outside calls.
The base unit will ring at the low level for
intercom calls.
L To turn the ringer back ON, press {A}.

Ringer tone
L You can select one of three ringer patterns for
outside calls (feature #17 on page 70).

Speaker volume
8 levels (high to low) are available.
While using the speakerphone, press {A} or
{B}.

Fax voice guidance volume

9 levels (high to off) are available.
While listening to fax voice guidance, press
{A} or {B}.

Answering machine volume

9 levels (high to off) are available.
While listening to recorded messages, press
{A} or {B}.

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2. Preparation

send according to your units date and time

Initial Programming

setting.
2.11 Date and time L The accuracy of the clock is approximately
60 seconds a month.

To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect number, and make the correction.

If you have subscribed to a Caller ID

service
{SET} {<}{>} The date and time will be automatically set
{MENU} according to the received caller information.
L If the time has not previously been set, Caller
1 Press {MENU}. ID will not adjust the clock.
SYSTEM SETUP
PRESS NAVI.[( )]
2 Press {#}, then {0}{1}.
SET DATE & TIME
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.

M:|
01/D:01/Y:05
TIME: 12:00AM
4 Enter the current month/date/year by
selecting 2 digits for each.
Example: August 10, 2005
Press {0}{8} {1}{0} {0}{5}.
M:08/D:10/Y:05
TIME: |
12:00AM
5 Enter the current hour/minute by selecting 2
digits for each. Press {*} to select AM or
PM.
Example: 10:15 PM (12 hour clock entry)
1. Press {1}{0} {1}{5}.
M:|
08/D:10/Y:05
TIME: 10:15AM
2. Press {*} repeatedly to display PM.
M:|
08/D:10/Y:05
TIME: 10:15PM
6 Press {SET}.
L If 3 beeps sound, the setting is not
correct. Start again from step 4.
SETUP ITEM [ ]

7 Press {MENU} to exit.

Note:
L The other partys fax machine will print the
date and time on the top of each page you

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2. Preparation

Keypad Characters
2.12 Your logo {7} p q r s P Q R S 7
The logo can be your name or the name of your {8} t u v T U V 8
company.
{9} w x y z W X Y Z 9
{0} 0 (Space)
{STOP} To delete a digit
Note:
L To enter another character that is located on
the same dial key, press {>} to move the
cursor to the next space.

{STOP} {MENU} To enter your logo

{SET} {<}{>}{A}{B} Example: BILL
1 Press {MENU}. 1. Press {2} 5 times.

SYSTEM SETUP LOGO=|

B
PRESS NAVI.[( )]
2. Press {4} 6 times.
2 Press {#}, then {0}{2}.
LOGO=B|
I
YOUR LOGO
PRESS SET
3. Press {5} 6 times.
3 Press {SET}.
LOGO=BI|
L
L The cursor (|) will appear on the display.

LOGO=| 4. Press {>} to move the cursor to the next

space and press {5} 6 times.
4 Enter your logo, up to 30 characters. See the LOGO=BIL|
L
following character table for details.
5 Press {SET}.
To correct a mistake
SETUP ITEM [ ]
Press {<} or {>} to move the cursor to the
incorrect character, and make the correction.
6 Press {MENU} to exit.
Note: To delete a character
L Your logo will be printed on the top of each Press {<} or {>} to move the cursor to the
page sent from your unit. character you want to delete and press {STOP}.
L To erase all of the characters, press and hold
To select characters with the dial keypad {STOP}.

Keypad Characters To select characters using {A} or {B}

{1} # & ( ) @ , . Instead of pressing the dial keys, you can select
characters using {A} or {B}.
/ 1 1. Press {B} repeatedly to display the desired
{2} a b c A B C 2 character. Characters will be displayed in the
following order:
{3} d e f D E F 3 1 Lowercase letters
{4} g h i G H I 4 2 Number
3 Symbol
{5} j k l J K L 5 4 Uppercase letters
{6} m n o M N O 6 L If you press {A}, the order will be
reversed.

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2. Preparation

2. Press {>} to insert the character.

3. Return to step 1 to enter the next character.
2.13 Your fax number

{STOP} {<}{>}
{SET} {MENU} {FLASH/CALL WAIT}

1 Press {MENU}.
SYSTEM SETUP
PRESS NAVI.[( )]
2 Press {#}, then {0}{3}.
YOUR FAX NO.
PRESS SET
3 Press {SET}.
L The cursor (|) will appear on the display.

NO.=|

4 Enter your fax number, up to 20 digits.

Example: NO.=1234567|

5 Press {SET}.
SETUP ITEM [ ]

6 Press {MENU} to exit.

Note:
L Your fax number will be printed on the top of
each page sent from your unit.
L The {*} button enters a + and the {#}
button enters a space.
Example: +234 5678
Press {*}{2}{3}{4}{#}{5}{6}{7}{8}.
L To enter a hyphen in a telephone number,
press {FLASH/CALL WAIT}.

To correct a mistake
Press {<} or {>} to move the cursor to the
incorrect number, and make the correction.

To delete a number
Press {<} or {>} to move the cursor to the
number you want to delete and press {STOP}.
L To erase all of the numbers, press and hold
{STOP}.

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3. Telephone
3 Telephone
Making and Answering Calls

Making hands-free phone calls

3.1 Making phone calls 1. Lift the handset and press {SP-PHONE}.
2. Dial the telephone number.
3.1.1 With the handset 3. When the other party answers, talk into the
microphone (2).
3
4. When finished talking, press {OFF} or place
the handset on the base unit.
1 Speakerphone operation
{TALK} L Adjust the handset speakerphone volume
{OFF} using {v} or {e}.
{e}{v}
{MENU} L Talk alternately with the caller in a quiet
{SP-PHONE} room.
{REDIAL} L If the other party has difficulty hearing you,
{HOLD/
INTERCOM} 2 press {v} to decrease the speaker
volume.
1 Lift the handset and press {TALK}. L While talking using {TALK}, you can
switch to a hands-free phone conversation
2 Dial the telephone number. by pressing {SP-PHONE}. To switch back,
3 When finished talking, press {OFF} or place press {TALK}.
the handset on the base unit.
To put a call on hold
To mute your conversation Press {HOLD/INTERCOM}.
During a call, you can mute your unit so the other L Hold will be displayed.
party cannot listen to you. When the call is L You can search a caller information or the
muted, you will be able to hear the other party. phone book while a call is on hold. To exit the
Press {Mute} (soft key 1). list, press {OFF}. The call will remain on
L Mute will flash. hold.
L To release the mute, press {Mute} (soft key L To release the hold, press {TALK} or {SP-
1). PHONE} on the handset or {SP-PHONE} on
L When you switch between the receiver and the base unit.
speaker, the mute will be released. L If you do not press a button for more than 6
minutes, Ringer/Message alert indicator (3)
Voice enhancer feature will flash and beeps will sound every 30
This feature clarifies the voice of the person you seconds. After 4 additional minutes on hold,
are talking to, reproducing a more natural- the call will be disconnected.
sounding voice that is easier to hear and
understand. To redial the last number dialed from the
Press the soft key {(VE)} (soft key 1) during a handset
conversation to turn this feature ON.
Press {TALK} or {SP-PHONE}, then press
L J will be displayed.
{REDIAL}.
L To turn this feature OFF, press {(VE)} (soft
key 1).
L The selected setting will be valid for the next To redial using the redial list (Memory
call. redial)
The last 5 phone numbers dialed from the
You can also turn this feature ON when the
handset are stored in the redial list.
handset is not in use.
1. Press {REDIAL}.
1. Press {MENU}.
L The last number dialed will be displayed.
2. Press {5}.
2. Press {v} or {e} repeatedly to select the
L Voice enhancer will be displayed.
desired number.
3. Press {1} to select On. L You can also scroll through the list by
4. Press {Save} (soft key 1). pressing {REDIAL} repeatedly.
5. Press {OFF}.

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3. Telephone

L To delete the displayed number, press

{Erase} (soft key 1). To mute your conversation
L To exit the list, press {OFF}. During a call, you can mute your unit so the other
party cannot listen to you. When the call is
3. Press {TALK} or {SP-PHONE}. muted, you will be able to hear the other party.
3.1.2 With the base unit Press {MUTE}.
L SP-PHONE MUTE will be displayed.
L To release the mute, press {MUTE}.

{A}{B}
{MIC} {SP-PHONE}
{MUTE}
{REDIAL/PAUSE}

1 Press {SP-PHONE}.
2 Dial the telephone number.
L When the other party answers, talk into
{MIC}.
3 When finished talking, press {SP-PHONE}.

Speakerphone operation
L Adjust the base unit speaker volume using
{A} or {B}.
L Talk alternately with the caller in a quiet
room.

Note:
L To switch to the handset while using the base
unit speakerphone:
If the handset is off the base unit, press
{TALK} or {SP-PHONE}.
If on the base unit, just lift up.

To redial the last number dialed from the

base unit
Press {SP-PHONE}, then press
{REDIAL/PAUSE}.

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3. Telephone

3.2.2 With the base unit

3.2 Answering phone calls
3.2.1 With the handset

{TALK} {e}{v}

{SP-PHONE} {OFF}

1 Lift the handset and press {TALK} or {SP- {MIC}

PHONE}.
L You can also answer a call by pressing {SP-PHONE}
any button except {v}, {e} or {OFF}
(Any key talk feature). 1 Press {SP-PHONE} and talk into {MIC}.
2 When finished talking, press {OFF} or place 2 When finished talking, press {SP-PHONE}.
the handset on the base unit. Automatic Dialing

Auto talk feature (Handset)

This feature allows you to answer a call by simply
lifting the handset off the base unit, without
pressing {TALK} or {SP-PHONE}. The default
setting is OFF. To activate this feature, see page
76.

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3. Telephone

Keypad Characters
3.3 Storing names and {4} g h i G H I 4
telephone numbers into {5} j k l J K L 5

the phone book {6} m n o M N O 6

For rapid access to frequently dialed numbers, {7} p q r s P Q R S 7
the base unit and handset provide the phone
{8} t u v T U V 8
book (50 items each).
L Items stored in the phone book can be copied {9} w x y z W X Y Z 9
from the base unit to the handset (page 38).
{0} 0 (Space)
3.3.1 With the handset {<} To delete a digit.
(soft key 1)
Note:
L To enter another character that is located on
1 the same dial key, press {>} (soft key 1) to
move the cursor to the next space.

{v} {OFF} To delete a character/number

Press {<} (soft key 1).
L To erase all of the characters/numbers, press
and hold {<} (soft key 1).

Make sure the handset and base unit are not 3.3.2 With the base unit
being used. L You can also send faxes using the phone
1 Press {Phone book} (soft key 1). book (page 49).
L The display shows the number of items in
the phone book.
2 Press {Add} (soft key 1).
3 Enter the name, up to 16 characters. See the
following character table for details.
4 Press {v}.
5 Enter the telephone number, up to 32 digits. {STOP} {<}{>}
L To enter a pause, press {P} (soft key 1).
{SET} {MENU}
6 Press {v}.
1 Press {MENU} repeatedly to display PHONE
7 Press {Save} (soft key 1). BOOK SET.
L To program other items, repeat steps 2 to
7. 2 Press {*}.
L The display shows the number of items in
8 Press {OFF}. the phone book for a few seconds.

To select characters with the dial keypad 3 Enter the name, up to 16 characters. (see
page 30 for instructions).
Keypad Characters 4 Press {SET}.
{1} # & ( ) @ , . 5 Enter the telephone number, up to 32 digits.
/ 1 6 Press {SET}.
{2} a b c A B C 2 L To program other items, repeat steps 3 to
6.
{3} d e f D E F 3
7 Press {MENU}.

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3. Telephone

Helpful hints:
L For your convenience, HELP-FAX (1-800-
435-7329) has been stored in the base unit 3.4 Making a phone call
phone book. If you cannot solve a problem,
call this number from the base unit (page 37). using the phone book
If not needed, you can erase it (page 38). Before using this feature, store the desired
L You can confirm the stored items by printing names and telephone numbers in the phone
the telephone number list (page 95). book (page 35).
L Keep the front cover page open for button
To correct a mistake locations.
Press {<} or {>} to move the cursor to the 3.4.1 With the handset
incorrect character/number, and then make the Make sure the handset is not being used.
correction.
1 Press {Phone book} (soft key).
To delete a character/number 2 Press {Search} (soft key).
Press {<} or {>} to move the cursor to the
character/number you want to delete, and press
3 Press {v} or {e} repeatedly to display the
desired item.
{STOP}.
L To exit the phone book, press {OFF}.
L To erase all of the characters/numbers, press
and hold {STOP}. 4 Press {TALK} or {SP-PHONE}.
L The unit will start dialing automatically.

To search for a name by initial

Example: LISA
1. Press {Phone book} (soft key).
2. Press {Search} (soft key).
3. Press {5} repeatedly to display any name
with the initial L (see the character table,
page 35).
L To search for symbols, press {1}.
4. Press {v} repeatedly to display LISA.
L To stop the search, press {OFF}.
L To dial the displayed number, press
{TALK} or {SP-PHONE}.

Chain dial feature

You can dial a combination of phone book items
during the same call. This feature is useful if for
example, you want to dial a number, then enter a
PIN. All items must be stored in the phone book
beforehand (page 35).
1. During a phone call, press {MENU}.
2. Press {v} or {e} repeatedly to display the
desired item.
L To search for a name by initial, see page
36.
3. Press {Call} (soft key).
L The unit will start dialing automatically.
L If required, repeat steps 1 to 3 for any
remaining numbers.
Note:
L If you have rotary or pulse service, you need
to press {*} before pressing {MENU} in

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FPG379-PFQX2138ZA-en.book Page 37 Wednesday, January 12, 2005 4:49 PM

3. Telephone

step 1 to change the dialing mode

temporarily to tone.
L To prevent misdialing, we recommend you 3.5 Editing a stored item
add pauses where needed when storing L Keep the front cover page open for button
numbers. For example, add pauses after a locations.
telephone number when storing in the phone
book (page 35) if a PIN number is to be dialed 3.5.1 With the handset
after it. Make sure the handset is not being used.
3.4.2 With the base unit 1 Press {Phone book} (soft key).

1 Press {>}. 2 Press {Search} (soft key).

2 Press {A} or {B} repeatedly to display the 3 Press {v} or {e} repeatedly to display the
desired item. desired item.

3 Press {SP-PHONE}. 4 Press {Edit} (soft key).

L The unit will start dialing automatically. L If you do not need to edit the name, skip
to step 6.
To search for a name by initial 5 Edit the name. For further details, see the
Example: LISA storing procedure on page 35.
1. Press {>}. 6 Press {v}.
2. Press {A} or {B} to initiate the phone book. L If you do not need to edit the telephone
3. Press {5} repeatedly to display any name number, skip to step 8.
with the initial L (see the character table, 7 Edit the telephone number. For further
page 30). details, see the storing procedure on page
L To search for symbols, press {1}. 35.
4. Press {B} repeatedly to display LISA.
L To stop the search, press {STOP}. 8 Press {v}.
L To dial the displayed number, press {SP- 9 Press {Save} (soft key).
PHONE}.
10 Press {OFF}.
3.5.2 With the base unit
1 Press {>}.
2 Press {A} or {B} repeatedly to display the
desired item.
3 Press {MENU}.
4 Press {*}.
L If you do not need to edit the name, skip
to step 6.
5 Edit the name. For further details, see the
storing procedure on page 35.
6 Press {SET}.
L If you do not need to edit the telephone
number, skip to step 8.
7 Edit the telephone number. For further
details, see the storing procedure on page
35.
8 Press {SET}.
9 Press {STOP}.

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3. Telephone

3.6 Erasing a stored item 3.7 Copying phone book

L Keep the front cover page open for button
locations.
items from the base unit to
the handset
3.6.1 With the handset
You can copy one or all of the phone book items
Make sure the handset is not being used. from the base unit to the handset. The handset
1 Press {Phone book} (soft key). will save the items in its phone book.
L Keep the front cover page open for button
2 Press {Search} (soft key). locations.
3 Press {v} or {e} repeatedly to display the Important:
desired item. L Make sure the base unit and the handset
are not being used when copying phone
4 Press {Erase} (soft key).
book items.
5 Press {Yes} (soft key). L If an outside call is received during the
L To cancel erasing, press {No} (soft key). phone book copy, copying will be
L To erase other items, repeat steps 3 to 5. stopped. You will need to copy the item(s)
later.
6 Press {OFF}.

3.6.2 With the base unit 3.7.1 Copying one phone book
item
1 Press {>}.
1 Press {MENU}.
2 Press {A} or {B} repeatedly to display the
desired item. 2 Press {#}, then {5}{9}.
3 Press {MENU}. 3 Press {1} to display 1 ITEM.
4 Press {#}. 4 Press {SET}.
L To cancel erasing, press {STOP}.
5 Press {A} or {B} repeatedly to display the
5 Press {SET}. desired item.
L To search for the item by initial, see page
6 Press {STOP}. 37.

Another method to erase a stored item 6 Press {SET}.

L When the item has been copied,
1. Press {>}.
COMPLETE will be displayed and a
2. Press {A} or {B} repeatedly to display the beep will sound.
desired item. L The handset display will show Phone
3. Press {ERASE}. book Receiving, then Phone book
4. Press {SET}. Received.
L To copy another item, repeat steps 5 and
6.
7 Press {MENU}.

3.7.2 Copying all the phone book

items
1 Press {MENU}.
2 Press {#}, then {5}{9}.
3 Press {2} to display ALL ITEMS.
4 Press {SET}.

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3. Telephone

L When all items have been copied,

Caller ID

COMPLETE will be displayed and a

beep will sound. 3.8 Caller ID service
L The handset display will show Phone This unit is compatible with the Caller ID
book Receiving, then Phone book service offered by your local telephone
Received. company. To use this units Caller ID
features, you must subscribe to a Caller ID
service.
Make sure the following ring settings are set
to 2 or more rings beforehand.
TAM ring setting (feature #06 on page 69)
and FAX ring setting (feature #06 on page 69)
L Keep the front cover page open for button
locations.

3.8.1 How Caller ID is displayed

The calling partys name or telephone number
will be displayed after the 1st ring. You have the
option of whether or not to answer the call.
The unit will automatically store caller
information (name, telephone number, date and
time of the call, the number of times called) from
the 30 (base unit)/50 (handset) most recent
callers. Caller information is stored by the most
recent to the oldest call. When the 31st (base
unit)/51st (handset) call is received, the oldest
call is deleted.
Caller information can be viewed on the display
one item at a time (page 40) or confirmed by
printing the Caller ID list (page 95).
L If the unit is connected to a PBX (Private
Branch Exchange) system, caller information
may not be received properly. Consult your
PBX supplier.
L If the unit cannot receive caller information,
the following will be displayed:
OUT OF AREA: The caller dialed from an
area which does not provide Caller ID
service.
PRIVATE CALLER: The caller requested
not to send caller information.
LONG DISTANCE: The caller made a long
distance call.
L The name display service may not be
available in some areas. For further
information, please contact your telephone
company.
L If the handset has lost communication with
the base unit when a call is received, caller
information will not be recorded in the
handset.

To confirm caller information using the

Caller ID list (Base unit only)
To print manually, see page 95.

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3. Telephone

To print automatically after every 30 new

calls, activate feature #26 (page 71).
3.9 Viewing and calling
Call Waiting Caller ID feature
If you subscribe to both Caller ID and Call
back using caller
Waiting services, when a second call is received information
during a conversation, you will hear a call-waiting Using caller information, you can easily see who
tone and the display will show the second callers has called you and return their calls.
information.
Press {FLASH/CALL WAIT} to answer the Important:
second call. L Calling back will not be possible if the
L The first call is put on hold and you can caller information does not include a
answer the second call. telephone number.
L To return to the first caller, press 3.9.1 With the handset
{FLASH/CALL WAIT} again.
Note:
L The second callers information will not be
displayed when:
the first call is placed on hold. 1
the answering machine is recording an
incoming message, {TALK}
an extension telephone on the same line {e}{v}
{OFF}
is in use, or
{SP-PHONE}
you are sending or receiving a fax
document.
L Please contact your telephone company for
details and availability of this service in your
area. The unit will tell you how many calls you missed
while you were out or unavailable to answer the
phone.

Example:
2 missed calls

Make sure the handset is not being used.

1 Press {Rcvd calls} (soft key 1), {v} or
{e} to display a caller information.
2 Press {v} to search from the most recently
received caller information.
L If you press {e}, the display order will be
reversed.
3 Press {TALK} or {SP-PHONE} to return the
call.
L The unit will start dialing automatically.

40
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3. Telephone

What , means
3.9.2 With the base unit
, on the display means the call has already
{CALLER ID}
been viewed or answered.

Example: SMITH,JACK
3:10P JUN.29 ,

L If the same caller calls again, the call entry

with , will be replaced with the new call
entry. {STOP} {A}{B}
{FAX/START} {SP-PHONE}
If the same person calls more than once
1 Press {CALLER ID}.
The number of times the same caller called
(2 to 9) will be displayed. Only the date 2 Press {B} to search from the most recently
and time of the most recent call will be stored. received caller information.
Example: The same person called 3 times. L If you press {A}, the display order will be
reversed.
TURNER,CINDY 3 Press {SP-PHONE} to return the call.
11:20A JUN.12 3 L The unit will start dialing automatically.
L To send a fax, insert the document FACE
DOWN and press {FAX/START}.
L After viewing, 2 to 9 will be replaced Note:
with a ,. L When the unit could not receive a name, the
display will show NO NAME RCVD.
To stop viewing
Press {OFF} after step 2 on page 40. To change the way caller information is
displayed
To edit a telephone number before calling Press {CALLER ID} repeatedly after step 2.
back/storing
Example: SAM LEE
Press {Select} (soft key 1), then press {Edit} 11:20A Jul 20 ,
(soft key 1) after step 2 on page 40. Each time
you press {Edit} (soft key 1), the telephone
b
number will be changed as follows: 1345678
11:20A Jul 20 ,
1 Local telephone number only (area code
omitted)
2 Area code Local telephone number What , means
3 1 Area code Local telephone number (1 , on the display means the call has already
added) been viewed or answered.
L To return a call, press {TALK} or {SP- Example: SAM LEE
PHONE}. 11:20A Jul 20 ,
L To store a number in the phone book, follow L If the same caller calls again, the call entry
from step 3 of the handset storing procedure with , will be replaced with the new call
on page 44. entry.
Note:
L The unit provides an auto edit feature for If the same person calls more than once
Caller ID numbers. For details, see page 42. The number of times the same caller called
(2 to 9) will be displayed. Only the date
and time of the most recent call will be stored.
Example: The same person called 3 times.
SAM LEE
10:30P Jul 20 3

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3. Telephone

L After viewing 2 to 9 will be replaced

with a ,.
3.10 Caller ID number auto
To stop viewing
edit feature
Press {STOP} after step 2 on page 41.
Once you call back an edited number, this unit
can automatically edit incoming phone numbers
To edit a telephone number before calling from the same area code each time you receive
back/storing a call. For example, it can ignore the area code of
Press {*} repeatedly after step 2 on page 41. calls originating from your area code, so that you
Each time you press {*}, the telephone number can call these numbers using caller information
will be changed as follows: without dialing the area code.
1 Local telephone number only (area code To activate this feature, you must edit a caller
omitted) information by selecting pattern 1, 2 or 3
2 Area code Local telephone number (page 41, 42), then make a call to that number.
3 1 Area code Local telephone number (1 After that, calls from numbers in that area code
added) will be edited automatically. The handset and
L To return a call, press {SP-PHONE}. base unit can remember up to 4 area codes each
L To store the number in the phone book, follow to be edited according to patterns 1 and 2.
from step 3 of the base unit storing procedure When more than 5 area codes are edited, older
on page 44. area codes are reset to pattern 3. Phone
Note: numbers from the 4 most recently edited area
L The unit provides an auto edit feature for codes will be automatically edited.
Caller ID numbers. For details, see page 42. This feature can be turned ON using either the
handset or the base unit. The default setting is
ON.

3.10.1 Turning ON the Caller ID

number auto edit feature
L Keep the front cover page open for button
locations.
With the handset
Make sure the handset is not being used.
1 Press {MENU}.
2 Press {0}{4}.
L Auto edit will be displayed.
3 Press {1} to select On.
4 Press the {Save} (soft key).
5 Press {OFF}.
With the base unit
1 Press {MENU}.
2 Press {#}, then {7}{5}.
3 Press {1} to select ON.
4 Press {SET}.
5 Press {MENU}.
Note:
L If you fail to reach your destination when
making a call, the phone number you dialed
might have an incorrect pattern. Edit the

42
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3. Telephone

phone number with another pattern (page 41,

42).
L When this feature is set to OFF the unit will 3.11 Erasing caller
still be able to display Caller ID, but incoming
Caller ID numbers will not be automatically information
edited. L Keep the front cover page open for button
L If you move to another area, you may need to locations.
turn this feature OFF to erase the previously
edited area codes. To use this feature again, 3.11.1 Erasing all caller
turn it ON and reprogram the area codes you information
want to be edited once again.
With the handset
Make sure the handset is not being used.
1 Press {Rcvd calls} (soft key), {v} or {e} to
display a caller information.
2 Press {All erase} (soft key).
L To cancel erasing, press {No} (soft key).
3 Press {Yes} (soft key).
With the base unit
1 Press {MENU} repeatedly to display
CALLER SETUP.
2 Press {SET}.
L CALL LIST ERASE will be displayed.
3 Press {SET}.
L To cancel erasing, press {STOP}, then
{MENU}.
4 Press {SET}.
5 Press {STOP}.

3.11.2 Erasing specific caller

information
With the handset
Make sure the handset is not being used.
1 Press {Rcvd calls} (soft key), {v} or {e} to
display a caller information.
2 Press {v} or {e} repeatedly to display the
desired item.
3 Press {Erase} (soft key).
L To erase other items, repeat from step 2.
4 Press {OFF}.
With the base unit
1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the
desired item.
3 Press {ERASE}.
L To erase other items, repeat from step 2.
4 Press {STOP}.

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3. Telephone

L The unit can only store names of up to 16

characters long.
3.12 Storing caller L To edit a name and number, see page 37.
information into the phone
book
L Keep the front cover page open for button
locations.
Important:
L This feature is not available in the
following cases.
The caller information does not
include a telephone number.

3.12.1 Into the handset

Make sure the handset is not being used.
1 Press {Rcvd calls} (soft key), {v} or {e} to
display a caller information.
2 Press {v} or {e} repeatedly to display the
desired item, then press {Select} (soft key).
L If the number requires editing, see page
41.
3 Press {Save} (soft key).
L If there is no name information for the
caller, Enter name will be displayed.
You can enter a name by performing the
following steps:
1. Enter the name (see page 35 for
instructions.),
2. Press {v}, and
3. Press {Save} (soft key).
If a name is not required, press {v}, then
press {Save} (soft key).
L To continue storing other items, repeat
from step 2.
4 Press {OFF} to exit.

3.12.2 Into the base unit

1 Press {CALLER ID}.
2 Press {A} or {B} repeatedly to display the
desired item.
3 Press {MENU}.
4 Press {SET}.
5 Press {SET}.
Note:
L You can confirm the items stored in the base
unit by printing the telephone number list
(page 95).

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3. Telephone

Note:
Other Features

L When the ringer volume is OFF (page 27,

3.13 Intercom 28), the handset and the base unit will ring at
Intercom calls can be made between the the low level when paged.
handset and the base unit. L If you have difficulty hearing the other party,
L Keep the front cover page open for button decrease the speaker volume.
locations.

3.13.1 Making intercom calls 3.14 Transferring a call

With the handset A telephone call can be transferred between the
base unit and the handset using the intercom
1 Press {HOLD/INTERCOM}.
feature.
L The base unit will beep for 1 minute.
L Keep the front cover page open for button
L To stop paging, press {OFF}.
locations.
2 When the paged party answers, talk into the
handset. 3.14.1 To transfer a call from the
L You can switch to the speaker by pressing handset
{SP-PHONE}. To switch back to the
receiver, press {TALK}. 1 Handset:

3 To end the intercom, press {OFF}. During a phone call, press

{HOLD/INTERCOM} 2 times to page the
With the base unit base unit.
You can also locate a misplaced handset by L The call will be put on hold.
paging it (Handset locator). L If the paged party does not answer, press
{TALK} or {SP-PHONE} to return to the
1 Press {LOCATOR/INTERCOM}.
phone call.
L The handset will beep for 1 minute.
L If you do not wish to announce the
L To stop paging, press {SP-PHONE} or
transfer, press {OFF} to complete the
{LOCATOR/INTERCOM}.
transfer.
2 When the paged party answers, talk into
{MIC}.
2 Base unit:
Press {SP-PHONE} or
3 To end the intercom, press {SP-PHONE} or {LOCATOR/INTERCOM} to answer the
{LOCATOR/INTERCOM}. page.
L If the paging party hangs up before
3.13.2 Answering intercom calls
you answer the page, INCOMING
With the handset CALL will be displayed. Press {SP-
When the handset is being paged, it will ring and PHONE} to take the transferred call.
the Ringer/Message alert indicator will flash 3 Handset:
rapidly.
After the paged party answers, Intercom
1 Press {TALK}, {SP-PHONE} or hold is displayed.
{HOLD/INTERCOM} to answer the page. To complete the transfer, press {OFF}.
L You can also answer the page by
pressing any button except {v}, {e} or 3.14.2 To transfer a call from the
{OFF}. base unit
2 To end the intercom, press {OFF}.
1 Base unit:
With the base unit During a phone call, press
When the base unit is being paged, it will beep. {LOCATOR/INTERCOM} to page the
1 Press {SP-PHONE} or handset.
{LOCATOR/INTERCOM} to answer the L The call will be put on hold.
page. L If the paged party does not answer, press
{LOCATOR/INTERCOM}, then {SP-
2 To end the intercom, press {SP-PHONE} or PHONE} to return to the outside call.
{LOCATOR/INTERCOM}.

45
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3. Telephone

L If you do not wish to announce the

transfer, press {SP-PHONE} to complete
the transfer.
2 Handset:
Press {TALK}, {SP-PHONE} or
{HOLD/INTERCOM} to answer the page.
L If the paging party hangs up before
you answer the page, Incoming
call will be displayed. Press {TALK} or
{SP-PHONE} to take the transferred call.
3 Base unit:
To complete the transfer, press {SP-
PHONE}.

During a transfer
L If you do not announce the transfer and
the paged party does not answer within 60
seconds after you hang up, your extension
will ring and the call will be returned to
your phone. You can speak to the caller
again by pressing {TALK}, {SP-PHONE}
on the handset or {SP-PHONE} on the
base unit.
If you still do not answer the call within 4
minutes, the call will be disconnected.

46
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4. Fax

the other party has a compatible fax

4 Fax
Sending Faxes

machine.
4.1 Sending a fax manually PHOTO: For documents containing
photographs, shaded drawings, etc.
L Using the FINE, SUPER FINE and
PHOTO settings will increase transmission
1
time.
L If the resolution setting is changed during
feeding, it will be effective from the next page.

To redial the last number

1. Press {REDIAL/PAUSE}.
2. Press {FAX/START}.
L If the line is busy, the unit will automatically
redial the number.
L To cancel redialing, press {STOP}.

To send more than 10 pages at a time

Insert the first 10 pages of the document. Add
{HELP} the other pages (up to 10 at a time) on top of the
previously inserted pages before the last page
{STOP} {A}{B}
feeds into the unit.
{FAX/START} {SP-PHONE}
{SET} {REDIAL/PAUSE} Pre-dialing a fax number
You can dial the fax number first before inserting
1 Adjust the width of the document guides (1) the document. This is convenient if you need to
to fit the actual size of the document. refer to the document for the other partys fax
number.
2 Insert the document (up to 10 pages) FACE
1. Enter the fax number.
DOWN until a single beep is heard and the
unit grasps the document. 2. Insert the document.
L If the document guides are not adjusted 3. Press {FAX/START}.
to fit the document, re-adjust them.
3 If necessary, press {A} or {B} repeatedly to Sending from memory (Quick scan feature)
select the desired resolution. You can scan the document into memory before
sending. To use this feature, activate feature #34
4 Press {SP-PHONE}. (page 71) beforehand.
5 Dial the fax number. 1. Insert the document.
6 When a fax tone is heard: 2. Enter the fax number.
Press {FAX/START}. 3. Press {FAX/START}.
L The document will be fed into the unit and
When the other party answers your call: scanned into memory. The unit will then send
Ask them to press their start button. When the data. If the document exceeds the
the fax tone is heard, press {FAX/START}. memory capacity, transmission will be
canceled and this feature will be turned OFF
To select the resolution automatically. You must send the entire
Select the desired resolution according to the document manually.
type of document. L This feature cannot be used if {SP-PHONE}
STANDARD: For printed or typewritten on the base unit, {TALK} or {SP-PHONE} on
documents with normal-sized characters. the handset is pressed.
FINE: For documents with small print.
SUPER FINE: For documents with very To stop transmission
small print. This setting is effective only when Press {STOP}.

47
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4. Fax

Effective scanning area

Sending a fax with the voice guide L Shaded area will be scanned.
You can send documents by following the voice
guide.
2 mm(1/16")
1. Press {HELP} 2 times.
2. Press {SET}.
3. Follow the voice guide.
L After transmission, the voice guide will turn
OFF automatically. 2 mm

4 mm 4 mm(5/32")
Printing a confirmation report
A confirmation report provides you with a printed 208 mm(8 3/16")
record of transmission results. To print 216 mm(8 1/2")
confirmation reports, make sure feature #04 is
activated (page 69). For an explanation of error Document weight
messages, see page 79. L Single sheet:
45 g/m2 to 90 g/m2 (12 lb. to 24 lb.)
Printing a journal report L Multiple sheets:
A journal report provides you with a printed 60 g/m2 to 80 g/m2 (16 lb. to 21 lb.)
record of the 30 most recent faxes. To print it Note:
manually, see page 95. To print it automatically L Remove clips, staples or other fasteners.
after every 30 new fax transmissions and L Do not send the following types of
receptions, make sure feature #22 is activated documents: (Make a copy of the document
(page 70). For an explanation of error messages, and send the copy.)
see page 79. Chemically treated paper such as carbon
or carbonless duplicating paper
Electrostatically charged paper
4.2 Documents you can Badly curled, creased or torn paper
send Paper with a coated surface
Paper with a faint image
Minimum document size Paper with printing on the opposite side
that can be seen through the other side,
128 mm

such as newsprint
(5")

L Check that ink, paste or correction fluid has

dried completely.
L To send a document with a width of less than
128 mm 210 mm (81/4"), we recommend using a copy
(5") machine to copy the original document onto
A4 or letter-sized paper, then sending the
Maximum document size copied document.
600 mm
(23 5/8")

216 mm
(8 1/2")

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4. Fax

4.3 Sending a fax using 4.4 Broadcast

the phone book transmission
Before using this feature, store the desired By storing the base units phone book items
names and telephone numbers into the base (page 35) into the broadcast memory, you can
units phone book (page 35). send the same document to multiple parties (up
L Keep the front cover page open for button to 20). Your programmed items will remain in the
locations. broadcast memory, allowing frequent re-use.
L Keep the front cover page open for button
1 Adjust the width of the document guides to fit
locations.
the actual size of the document.
2 Insert the document (up to 10 pages) FACE 4.4.1 Programming items into
DOWN until a single beep is heard and the the broadcast memory
unit grasps the document.
L If the document guides are not adjusted 1 Press {MENU} repeatedly to display PHONE
to fit the document, re-adjust them. BOOK SET.

3 If necessary, press {A} or {B} repeatedly to 2 Press {#}.

select the desired resolution (page 47). 3 Press {A} or {B} repeatedly to display the
4 Press {>}. desired item.

5 Press {A} or {B} repeatedly to display the 4 Press {SET}.

desired item and press {FAX/START}. L The number in brackets indicates the
number of registered items.
Fax auto redial L To program other items, repeat steps 3
If the line is busy or if there is no answer, the unit and 4 (up to 20 items).
will automatically redial the number. 5 Press {SET}.
L To cancel redialing, press {STOP}.
Note:
L If you program the wrong item, press {STOP}
If your unit does not send a fax
after step 4 to erase the item.
L Confirm that you have entered the number
L Confirm the stored items by printing a
correctly, and that the number is a fax
broadcast programming list (page 95).
number.
L Confirm that the other partys fax machine is 4.4.2 Adding a new item into the
answering by turning ON the connecting tone
feature (feature #76 on page 73).
broadcast memory
After initial programming, you can add new items
(up to a combined total of 20).
1 Press {>}.
2 Press {A} or {B} repeatedly to display
<BROADCAST>.
3 Press {MENU}.
4 Press {*}.
5 Press {A} or {B} repeatedly to display the
desired item.
6 Press {SET}.
L To add other items, repeat steps 5 and 6
(up to 20 items).
7 Press {STOP}.

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4. Fax

4.4.3 Erasing a stored item from 1. Insert the document.

the broadcast memory 2. Press {>}.
3. Press {A} or {B} repeatedly to display
1 Press {>}. <ONE TIME BROAD>.
2 Press {A} or {B} repeatedly to display 4. Press {SET} to start programming the
<BROADCAST>. parties you want to send the document to.
3 Press {MENU}. 5. Press {A} or {B} repeatedly to display the
desired party.
4 Press {#}.
6. Press {SET}.
5 Press {A} or {B} repeatedly to display the L To program other parties, repeat steps 5
desired item you want to erase. and 6 (up to 20 items).
L To cancel erasing, press {STOP}. 7. Press {START} to start transmission to the
6 Press {SET}. programmed parties.

7 Press {SET}. To cancel broadcast transmission

L To erase other items, repeat steps 5 to 7.
1. Press {STOP} while BROADCASTING is
8 Press {STOP}. displayed.
L The display will show SEND
4.4.4 Sending the same CANCELED?.
document to pre-programmed 2. Press {SET}.
parties
1 Insert the document FACE DOWN.
2 If necessary, press {A} or {B} repeatedly to
select the desired resolution (page 47).
3 Press {>}.
4 Press {A} or {B} repeatedly to display
<BROADCAST>.
5 Press {START}.
L The document will be fed into the unit and
scanned into memory. The unit will then
send the data to each party, calling each
number sequentially.
L After transmission, the stored document
will be erased from memory
automatically, and the unit will
automatically print a report (Broadcast
sending report).
Note:
L If you select FINE, SUPER FINE or
PHOTO resolution, the number of pages
that the unit can send will decrease.
L If the document exceeds the memory
capacity, transmission will be canceled.
L If a party is busy or does not answer, it will be
skipped and redialed later.

To send the same document to a one-time

group of items
You can also select a one-time group of parties
to send the same document to. After
transmission, this group will be deleted.

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4. Fax
Receiving Faxes

4.5 Receiving a fax

manually Auto answer
OFF
{TALK}
4.5.1 Activating TEL mode
Set the fax machine to TEL mode by pressing {SP-PHONE}
{AUTO ANSWER} repeatedly to display the
following.
TEL MODE
How to receive phone calls and faxes with
L The {AUTO ANSWER} indicator turns OFF. the base unit
L When the unit has new messages, the
{AUTO ANSWER} indicator will flash. By 1. Press {SP-PHONE} to answer the call.
pressing {AUTO ANSWER} when the 2. When:
indicator is flashing, the unit will play back all document reception is required,
of the new messages. After playing back all of a fax calling tone (slow beep) is heard, or
the new messages, the {AUTO ANSWER} no sound is heard,
indicator will stop flashing. press {FAX/START}.
To set to TEL mode, press {AUTO
CONNECTING.....
ANSWER} repeatedly.
Note:
L The unit will start fax reception.
L By default, the unit reduces the size of the
L If you do not answer the call within 10
received document to 92% when printing
rings, the unit will temporarily activate the
(See feature #36 on page 71 for details).
answering machine. The greeting
message will then be played and the other
party can then send a fax.

How to receive calls and faxes with the

handset
1. Lift the handset and press {TALK} or {SP-
PHONE} to answer the call.
2. When:
document reception is required,
a fax calling tone (slow beep) is heard, or
no sound is heard,
press {*}{#}{9} (default fax activation
code) firmly.
L A single beep will be heard.
L The unit will start fax reception.
{STOP}
L You can also press {FAX/START} on the
{FAX/START} base unit.
AUTO ANSWER
{SP-PHONE} Note:
L To receive fax documents using the handset,
you must set the remote fax activation to ON
(feature #41, page 72) beforehand. The
default setting is ON.

To stop receiving
Press {STOP}.

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4. Fax

How to receive faxes with an extension

telephone 4.6 Receiving a fax
If you have another telephone connected to the
same line (extension telephone), you can use automatically Auto
the extension telephone to receive faxes.
1. When the extension telephone rings, lift the
answer ON
handset of the extension telephone. 4.6.1 Activating TAM/FAX mode
2. When:
document reception is required,
(Telephone Answering
a fax calling tone (slow beep) is heard, or Machine/Fax mode)
no sound is heard,
1 Make sure feature #77 is set to TAM/FAX
press {*}{#}{9} (default fax activation (page 73) beforehand.
code) firmly.
L The fax machine will start reception. 2 Press {AUTO ANSWER} repeatedly to
display the following.
3. Replace the handset.
Note: TAM/FAX MODE
2 RINGS
L To receive fax documents using the
extension telephone, make sure remote fax L The display will show the ring setting in
activation is turned ON (feature #41 on page TAM/FAX mode. If you wish to change it,
72) beforehand. The default setting is ON. press {A} or {B} repeatedly to display
the desired setting, and press {SET}.
L You can adjust the speaker volume after
changing the ring setting. Press {A} or
{B} while listening to the greeting
message.
L The {AUTO ANSWER} indicator turns
ON.
L The remaining time for recording
messages will be displayed.

{SET} {A}{B}
AUTO ANSWER

Note:
L The maximum incoming message recording
time can be changed (feature #10 on page
69, or page 77).

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4. Fax

L While an incoming call is being recorded, you 4.6.2 Activating FAX ONLY mode
can monitor it through the speaker. If this
feature is not required, turn OFF feature #67 1 Make sure feature #77 is set to FAX ONLY
(page 73). (page 73) beforehand.
2 Press {AUTO ANSWER} repeatedly to
How phone calls and faxes are received display the following.
When receiving calls, the unit works as an
answering machine and/or fax. FAX ONLY MODE
3 RINGS
L If the call is a phone call, the unit will record
the callers message automatically. L The display will show the ring setting in
L If a fax calling tone is detected, the unit will FAX ONLY mode. If you wish to change it,
receive the fax automatically. press {A} or {B} repeatedly to display
the desired setting, and press {SET}.
Note:
L The {AUTO ANSWER} indicator turns
L By default, the unit reduces the size of the
ON.
received document to 92% when printing
L When the unit has new messages, the
(See feature #36 on page 71 for details).
{AUTO ANSWER} indicator will flash. By
pressing {AUTO ANSWER} when the
Receiving a voice message and fax indicator is flashing, the unit will play back
document in one call all of the new messages. After playing
The caller can leave a voice message and send back all of the new messages, the {AUTO
a fax document during the same call. Inform the ANSWER} indicator will stop flashing.
caller of the following procedure beforehand. To set to FAX ONLY mode, press {AUTO
1. The caller calls your unit. ANSWER} repeatedly.
L The answering machine will answer the
call. How faxes are received
2. The caller can leave a message after the When receiving calls, the unit will automatically
greeting message. answer all calls and only receive fax documents.
3. The caller presses {*}{9}. Note:
L The unit will activate the fax function. L By default, the unit reduces the size of the
4. The caller presses the start button to send a received document to 92% when printing
fax. (See feature #36 on page 71 for details).

Changing the ring setting in TAM/FAX

mode
You can select from 2 (default), 3, 4, 5,
6, 7 or TOLL SAVER. This setting can be
changed by feature #06 on page 69, or page 77.
TOLL SAVER: The unit answers after 2
rings when new messages have been
recorded, and after 4 rings when there are no
new messages. If you call your unit from a
remote location to listen to new messages
(page 63), you will know that there are no
messages when the unit rings for the 3rd
time. You can then hang up without being
charged for the call.
Note:
L If you set to 4, 5, 6 or 7, receiving
faxes may not be possible.

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4. Fax

To display the junk fax prohibitor list

4.7 Junk fax prohibitor 1. Press {MENU} repeatedly to display JUNK
FAX PROH..
(preventing fax reception 2. Press {>} repeatedly to display JUNK
from undesired callers) LIST DISP..
If you subscribe to Caller ID service, this feature 3. Press {SET}.
prevents fax reception from calls that do not 4. Press {A} or {B} to display the item.
show caller information. 5. Press {MENU} to exit the program.
Additionally, the fax machine will not accept
faxes originating from numbers that match a
programmable junk fax prohibitor list.
To print the junk fax prohibitor list
L Keep the front cover page open for button 1. Press {MENU} repeatedly to display JUNK
locations. FAX PROH..
Important: 2. Press {>} repeatedly to display JUNK
L This feature does not work when manual LIST PRINT.
reception is performed. 3. Press {SET}.
4.7.1 Activating the junk fax 4. Press {MENU} to exit the list.

prohibitor To erase an item from the junk fax

1 Press {MENU} repeatedly to display JUNK prohibitor list
FAX PROH.. 1. Press {MENU} repeatedly to display JUNK
FAX PROH..
2 Press {>}.
2. Press {>} repeatedly to display JUNK
3 Press {A} or {B} repeatedly to select ON. LIST DISP..
4 Press {SET}. 3. Press {SET}.
5 Press {MENU} to exit the program. 4. Press {A} or {B} repeatedly to display the
L While the junk fax prohibitor is activated, desired item.
JUNK FAX ON is displayed. 5. Press {<}.
L To cancel erasing, press {STOP}, then
4.7.2 Storing undesired callers press {MENU}.
You can register up to 10 undesired numbers 6. Press {SET}.
from the Caller ID list (page 39) if you do not wish L The item is erased.
to receive faxes from them. L To erase other items, repeat steps 4 to 6.
1 Press {MENU} repeatedly to display JUNK 7. Press {MENU} to exit the list.
FAX PROH..
2 Press {>} repeatedly to display JUNK
LIST SET.
3 Press {SET}.
4 Press {A} or {B} repeatedly to display the
item you wish to prevent the fax reception
from.
5 Press {SET}.
L To program other items, repeat steps 4 to
5.
6 Press {STOP} to exit the program.
Note:
L If there is no space to store new items, LIST
FULL is displayed in step 3 or step 5. Erase
unnecessary items.

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5. Distinctive Ring

If the incoming call is for the phone number:

5 Distinctive
Distinctive Ring
Ring

the fax machine will keep on ringing in TEL

5.1 Distinctive Ring mode.
the fax machine will record a voice message
service from your phone in TAM/FAX mode.
company fax communication will be attempted in FAX
ONLY mode.
This service is convenient if you wish to have a
different number for your fax machine and Note:
telephone, even when you use them on a single L Be sure to select a tone (Tone 1 to 3) for the
telephone line. handset ringer tone (page 76). If you select a
Distinctive Ring is a service offered by your local melody, you will not be able to distinguish
telephone company which allows you to use lines by their ringers.
several telephone numbers on one telephone
line. When a call is made to one of your phone
numbers, the telephone company sends a ring 5.3 Using three or more
pattern to your telephone line to indicate which
number the call is intended for. By setting up this phone numbers on a
unit for Distinctive Ring, you can make the fax single telephone line
machine automatically start fax reception when
You may wish to use three or more phone
a call comes to the fax number.
numbers for a single telephone line. In order to
To use this service, you must subscribe to
distinguish which number the call was
the Distinctive Ring service offered by your
addressed to, a different ring pattern must be
local telephone company.
assigned for each number.
Example: Using three phone numbers
5.2 Using two or more Telephone Ring pattern Use
phone numbers on a number

single telephone line 012 1234 Standard Personal

ring
5.2.1 Activating the Distinctive 012 5678 Double ring Business
Ring feature 012 9876 Triple ring Fax

To use one phone number for the fax, program

the ring pattern assigned for the fax in feature
#32 (page 56). In the example, the ring pattern
assigned for fax is a triple ring, so you should
program C (triple ring).

Ring pattern Settings in

feature #32
{SET} {MENU}
Standard ring (one long A
ring)
1 Press {MENU}.
2 Press {#}, then {3}{1}.
3 Press {1} to select ON.
1st ring 2nd ring
4 Press {SET}.
Double ring (two short rings) B
5 Press {MENU}.

How phone calls and faxes are received

If the incoming call is for the fax number, the fax 1st ring 2nd ring
machine will ring with the assigned ring pattern
and automatically start fax reception.

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5. Distinctive Ring

Ring pattern Settings in

feature #32
Triple ring (short-long-short C
rings)

1st ring 2nd ring

Other triple ring (short- D
short-long rings)

1st ring 2nd ring

5.4 Programming the ring

pattern assigned for fax
L Keep the front cover page open for button
locations.
1 Set feature #31 to ON (page 55).
2 Press {MENU}.
3 Press {#}, then {3}{2}.
4 Press {1} to {5} to select the ring pattern
assigned for fax.
{1} A: Standard ring (one long ring)
{2} B: Double ring (two short rings)
{3} C: Triple ring (short-long-short-rings)
{4} D: Other triple ring (short-short-long
rings)
{5} B-D (default): The fax will respond to
calls with any of ring tone patterns B, C
and D
5 Press {SET}.
6 Press {MENU}.

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6. Copy
6 Copy
Copying

Quick scan feature

6.1 Making a copy This feature is helpful when you want to copy the
document, then remove it for other uses. To use
this feature, activate feature #34 (page 71)
beforehand. The default setting is OFF.
1 L The document will be fed into the unit and
scanned into memory. The unit will then print
the data.
If the document exceeds the memory
capacity, copying of the exceeded document
will be canceled and this feature will be
turned OFF automatically.

To stop copying
Press {STOP}.

6.1.1 More copying features

To enlarge a document
{COPY} {STOP}
1. Insert the document, then press {COPY}.
{START} {A}{B}{>}
2. Press {>}.
3. Press {A} repeatedly to select 150% or
1 Adjust the width of the document guides (1) 200%, then press {START}.
to fit the actual size of the document. L The unit will enlarge the center of the
2 Insert the document (up to 10 pages) FACE upper part of the document. To make an
DOWN until a single beep is heard and the enlarged copy of the bottom of the
unit grasps the document. document, turn the document around,
L If the document guides are not adjusted and then make a copy.
to fit the document, re-adjust them. Example: 150% enlarged copy
3 If necessary, press {A} or {B} repeatedly to Original document Enlarged copy
select the desired resolution.
4 Press {COPY}. A B A B
C D
L If necessary, enter the number of copies C D
(up to 30).
5 Press {START}, or wait for 15 seconds.
L The unit will start copying.
Note: To reduce a document
L Any document which can be sent as a fax can 1. Insert the document, then press {COPY}.
also be copied (page 48). 2. Press {>}.
3. Press {B} repeatedly to select 92%, 86%
To select the resolution or 72%, then press {START}.
Select the desired resolution according to the
type of document. Setting Recording Original
FINE: For printed or typewritten paper size document
documents with small print. size
SUPER FINE: For documents with very
small print. 100% Letter Letter
PHOTO: For documents containing (default)
Legal Letter, A4,
photographs, shaded drawings, etc. Legal
L If you select STANDARD, copying will be
A4 A4, Letter
done using FINE mode.
92% Letter A4

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6. Copy

L If the unit has run out of recording paper, the

Setting Recording Original
unit will scan the document but will not print,
paper size document
and the data will not be stored in the memory.
size
Insert more paper, press {START} then try
86% Letter A4 copying again.
72% Letter Legal
A4 Legal
Letter = 216 mm 279 mm (81/2" 11")
Legal = 216 mm 356 mm (81/2" 14")
A4 = 210 mm 297 mm (81/4" 1111/16")
Note:
L If the appropriate reduction rate is not
selected, the document may be divided and
the top of the second page will be deleted.
L If the image at the bottom of the document is
not copied when you copy a document that is
the same length as the recording paper, try
92% or 86%.

To collate multiple copies

The unit can collate multiple copies in the same
order as the original document pages.
1. Insert the document, then press {COPY}.
2. Enter the number of copies (up to 30).
3. Press {>} 2 times to display COLLATE
OFF.
4. Press {A} or {B} repeatedly to display
COLLATE ON.
5. Press {START}.
Example: Making 2 copies of a 4-page
original document

4
3 1
2 1
1
2
2
4 3
3 3
2 4
1 4

Collated pages Uncollated pages

Note:
L The unit will store the documents into
memory while collating the copies. If memory
becomes full while storing, the unit will only
print out the stored pages.
L After copying, the collating feature will turn
OFF automatically.

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7. Answering Machine

recorded greeting message will be played

7 Answering Machine
Greeting

when a call is received.

7.1 Recording your L If you change the maximum recording time to
GREETING ONLY (feature #10 on page
greeting message 69), the unit will answer a call with your
You can record your own greeting message for current greeting message, and then hang up.
TAM/FAX mode, for a maximum of 16 seconds
(default) or 60 seconds in length. We To check the greeting message
recommend you record a message of less than
1. Set feature #77 to TAM/FAX (page 73)
12 seconds to make it easier to receive faxes.
beforehand.
2. Press {AUTO ANSWER} repeatedly to
display the following.
TAM/FAX MODE
2 RINGS
L The unit will play the greeting message.

7.1.1 Erasing your recorded

greeting message
1 Set feature #77 to TAM/FAX (page 73)
beforehand.
2 Press {ERASE} repeatedly to display TAM
GREETING.
{MIC} 3 Press {SET}.
{SET} L To cancel erasing, press {STOP}.
{STOP} {ERASE} 4 Press {SET}.
{RECORD} {AUTO ANSWER}
Note:
L If you erase your TAM/FAX greeting
1 Set feature #77 to TAM/FAX (page 73)
message, the pre-recorded greeting
beforehand.
message will be played when a call is
2 Press {RECORD} repeatedly to display received.
TAM GREETING.
3 Press {SET}.
L A long beep will sound.
4 Speak clearly about 20 cm (8 inches) away
from {MIC}.
L The display will show the remaining
recording time.
5 When finished recording, press {STOP}.
L The unit will repeat your message.
Note:
L You can change the maximum TAM/FAX
greeting message recording time to 60
seconds (feature #54 on page 72).
If you change the setting to 60 seconds,
we recommend that you tell the caller in
your TAM/FAX greeting message to press
*9 before starting fax transmission.
If you change the setting from 60 seconds
to 16 seconds, your current greeting
message will be deleted. The pre-

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7. Answering Machine

Note:
Incoming Messages

L The total recording time of all messages

7.2 Listening to recorded (greeting, incoming and memo) is about 18
minutes. If messages are recorded in noisy
messages using the base rooms, the time may be shortened.
unit
When the unit has recorded new voice To repeat a message
messages: Press {<} while listening to the message.
The {AUTO ANSWER} indicator will flash L If you press {<} within 5 seconds of the
when AUTO ANSWER is turned ON. beginning of the message, the previous
The total number of recorded messages will message will be played.
flash on the base unit display. L To play back a specific message, press {<}
or {>} and search for the message you want
Example: to listen to.
02
MESSAGE(S) To skip a message
Press {>} to play the next message.
The unit will beep slowly if the message alert
feature is activated (feature #42, page 72).
To stop playback temporarily
7.2.1 To play back messages Press {STOP}.
L If you press {PLAY MESSAGES} within 1
{SLOW} minute, the unit will resume playing the rest of
the messages.
{PLAY MESSAGES} AUTO ANSWER

Voice time/day stamp

During playback, the unit will announce the day
of the week and time that each message was
recorded.

If you subscribe to Caller ID service

During playback, the display shows the name
and/or number of the caller whose message is
being played.
You can call back the displayed number using
the base unit.
1. Press {MENU} during playback.
L The base unit stops playback.
L If you do not need to edit the telephone
number, skip to step 3.
{STOP} 2. Edit the telephone number (page 42).
{SET} {MENU} {QUICK} 3. Press {SP-PHONE}.
{ERASE} {SP-PHONE} L The base unit automatically dials the
telephone number.
{A}{B}{<}{>}
To change the playback speed
Press {PLAY MESSAGES}.
Press {QUICK} to play messages at one and a
L Only new messages will be played.
half times the original speed. Press {SLOW} to
L Adjust the speaker volume using {A} or {B}.
play messages at half the original speed.
L After playing back all of the new messages,
L To return to the original speed, press either
the {AUTO ANSWER} indicator will stop
{QUICK} or {SLOW} again during quick or
flashing but will remain lit up when AUTO
slow playback.
ANSWER is turned ON. If you press {PLAY
MESSAGES} at this time, all the recorded
messages will be played.

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7. Answering Machine

7.2.2 Erasing recorded

messages 7.3 Listening to recorded
To erase a specific message messages using the
Press {ERASE} while listening to the message
you want to erase.
handset (Remote
operation)
To erase all messages When the unit has recorded new voice
1. Press {ERASE}. messages, New message is displayed.
2. Press {SET}.
3. Press {SET} again.

1
{TALK}
{e}{v} {OFF}
{SP-PHONE} {MENU}

7.3.1 To play back messages

1 Press {MENU}.
L Message play is displayed.
2 Press {Select} (soft key 1).
L The unit will announce the number of new
messages, and will play back the new
messages.
L To switch to the receiver and listen to the
messages with privacy, press {TALK}.
You can switch back to the speaker by
pressing {SP-PHONE}.
L Adjust the speaker or receiver volume
using {v} or {e}.
3 Press {OFF} to end the operation.

To repeat a message
Press {Repeat} (soft key 1) or {1} while
listening to the message.
L If pressed within 5 seconds of the beginning
of the message, the previous message will be
played.

To skip a message
Press {Skip} (soft key 1) or {2} to play the next
message.

To playback new messages

Press {4}.
L Only new messages are played back.

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7. Answering Machine
Memo Message

To playback all messages

Press {5}.
L All messages are played back.
7.4 Leaving a message for
others or yourself
To stop playback temporarily You can record a voice memo to leave a private
Press {9}. message for yourself or someone else.
L To resume operation, enter a remote Recorded messages are treated as new
command within 10 seconds. messages.
L Keep the front cover page open for button
To turn OFF the AUTO ANSWER mode locations.
Press {0}. 1 Press {RECORD}.
L The receiving mode will be set to TEL mode.
2 Press {SET}.
L A long beep will sound.
To turn ON the AUTO ANSWER mode
Press {8}. 3 Speak clearly about 20 cm (8 inches) away
L When AUTO ANSWER is turned ON, the from {MIC}.
receiving mode will be set to FAX ONLY or 4 To stop recording, press {STOP}.
TAM/FAX mode, depending on the setting of
feature #77 (page 73). Note:
L If 6 beeps sound and the unit announces
If you have subscribed to a Caller ID Sorry, no more memory., the unit will exit
recording mode. Erase unnecessary
service
messages (page 61, 62) and try again.
During playback, the display shows the name
and/or number of the caller whose message is
being played.
You can call back the displayed number using
the handset.
1. Press {MENU}.
L The unit stops playback.
L If you need to edit the phone number to
call back, see page 41.
2. Press {Call} (soft key 1), {TALK}, or {SP-
PHONE}.
L The unit automatically dials the telephone
number.

7.3.2 Erasing recorded

messages

To erase a specific message

Press {*}{4} while listening to the message you
want to erase.
Voice guide:
The message has been erased.
L A long beep will sound and the next message
will be played.

To erase all messages

Press {*}{5} while listening to a message.
L A long beep will sound and the unit will
announce All messages have been erased..

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7. Answering Machine
Remote Operation

7.5 Operating from a remote location

You can call your unit from a remote location and access the answering machine.
Important:
L Program the remote operation ID beforehand (feature #11 on page 69, or page 77).
L Set the unit to TAM/FAX mode before going out (page 52).
L Use a touch tone telephone for remote operations.
Helpful hints:
L When you press a key, press firmly.
L Please make a copy of the following table, and carry it with you when you go out.

Answering machine remote operation

1. Call your unit. {7} Records greeting message
2. Enter the remote operation ID during the {9} Stops recording of the greeting
TAM/FAX greeting message. message
3. Enter a remote command within 10 seconds.
{*}{4} Erases a specific message
{*}{5} Erases all messages
Key Remote command {8}{0} Turns OFF the answering machine
{1} Repeats a message {8}{1} Turns ON message transfer
{2} Skips a message {8}{2} Turns OFF message transfer
{4} New message playback {8}{3} Turns ON pager call
{5} All message playback {8}{4} Turns OFF pager call
{6} Room monitor {#} Skips the greeting message

7.5.1 Summary of remote

operation
1 Call your unit.
2 Enter the remote operation ID during the
TAM/FAX greeting message.
3 When there are new recorded messages
L The voice guide will tell you the number of
new messages and they will be played
automatically.
When there are no new messages
Voice guide:
No new messages.
When voice memory is full
Voice guide:
Sorry, no more memory. Please erase
unnecessary messages.
Erase any unnecessary messages.
4 To end remote operation, hang up.

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7. Answering Machine

7.5.2 Remote operation using Recording a marker message

remote commands After playing back the messages, you can leave
{1} Repeat (During playback) an additional message.
L The current message is repeated. 1. Wait for the voice guide.
L If pressed within 5 seconds of playback, the Voice guide:
previous message will be played. All messages have been played.
{2} Skip (During playback) 2. Wait about 10 seconds.
L The current message is skipped. The next Voice guide:
message is played. Please leave your name and message after
{4} New message playback the beep.
L Only new messages are played back. 3. Leave a message after the beep.
{5} All message playback
L All messages are played back. To turn ON the AUTO ANSWER mode
{6} Room monitor 1. Call your unit and let it ring 10 rings.
L The unit will monitor the sound for about 30 L The answering machine will temporarily
seconds in the room. answer the call.
L After 30 seconds, a beep will sound. To 2. Enter the remote operation ID during the
continue monitoring, press {6} again within greeting message.
10 seconds. L A long beep will sound, and the receiving
{7} Record greeting message mode will be set to TAM/FAX.
L After the long beep, talk for up to 16 seconds. 3. Hang up the handset.
Press {9} to end. The new greeting message
will be played back.
{*}{4} To erase a specific message (During
playback)
L The current message is erased.
L A long beep will sound and the next message
will be played.
{*}{5} To erase all messages
L A long beep will sound and all messages will
be erased.
{8}{0} To turn OFF the answering machine
L The unit hangs up and will not answer calls
until turned ON again (page 52, 64).
{#} To skip the greeting message
L The greeting message is skipped.

Turning message transfer ON or OFF

You must program a transfer telephone number
beforehand (feature #60 on page 72).
L Press {8}{1} to turn ON the message
transfer.
L Press {8}{2} to turn OFF the message
transfer.

Turning pager call ON or OFF

You must program a pager number beforehand
(feature #70 on page 73).
L Press {8}{3} to turn ON the pager call.
L Press {8}{4} to turn OFF the pager call.

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7. Answering Machine
Option

6 When finished recording, press {STOP}.

L The unit will repeat your message.
7.6 Transferring recorded 7 Press {MENU}.
messages to another
To check the transfer greeting message
telephone 1. Press {MENU}.
This feature allows your unit to call a designated
telephone number each time an incoming voice 2. Press {#}, then {6}{1}.
message is recorded. You can retrieve the 3. Press {1} to select CHECK.
transferred message via remote operation. 4. Press {SET}.
Important: L The unit will play the message.
L To use this feature, program the transfer 5. Press {MENU}.
telephone number first (feature #60, page
72) and set the unit to TAM/FAX mode. To erase your transfer greeting message
7.6.1 How this feature works 1. Press {MENU}.
2. Press {#}, then {6}{1}.
1 An incoming voice message is recorded in
your unit. 3. Press {3} to select ERASE.
4. Press {SET}.
2 Your unit calls the transfer telephone
number. 5. Press {MENU}.
L If the line is busy, your unit will Note:
automatically redial the number. L When transferring a call, the pre-recorded
transfer greeting message will be played.
3 You answer the call with the transfer
telephone.
Pager call
4 Your unit will play the pre-recorded transfer This feature allows your unit to call your pager
greeting message. when your unit receives an incoming voice
L You can record a transfer greeting message.
message. 1. Press {MENU}.
5 You enter the remote operation ID, and 2. Press {#}, then {7}{0}.
retrieve the message using remote operation 3. Press {1} to select ON.
(page 63).
4. Press {SET}.
7.6.2 Recording your transfer 5. Enter your pager number up to 30 digits.
greeting message 6. Press {SET}.
The recording time is limited to 16 seconds. 7. Enter your pager access code up to 10 digits
Sample message: This is a transferred if required.
message from (your name, business and/or 8. Press {SET}.
telephone number). Please enter your remote ID
MSG.=07734
for remote operation.
L Keep the front cover page open for button
locations. L The default code 07734 will show Hello!
on your pager.
1 Press {MENU}. L If you want to change this message, enter
2 Press {#}, then {6}{1}. your message up to 30 digits.
9. Press {SET}.
3 Press {2} to select RECORD. L The unit will dial the stored number.
4 Press {SET}. 10. Check that your pager received the pager
5 Speak clearly about 20 cm (8 inches) away test call.
from the microphone. 11. Press {SP-PHONE}.
L The display will show the remaining Note:
recording time. L If you have subscribed to a Caller ID service,
instead of the message you entered in step 8,

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7. Answering Machine

your pager will display the callers telephone

number.

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8. Programmable Features
8 Programmable
Features (Base Unit)
Features

8.1 Base unit programming

1 Press {MENU}.
2 Press {#} and the 2-digit code.
3 Press the desired direct command to display
the desired setting.
L This step may be slightly different
depending on the feature.
4 Press {SET}.
{SET} {MENU}
5 To exit programming, press {MENU}.

8.2 Direct command chart for base unit

For more details on the features, see page 69 to page 73.

Feature Feature code Direct command Page

Quick Setup {0}{0} {1}: TAM/FAX (default) page 21
{2}: DIST. RING
{3}: TEL ONLY {4}: FAX ONLY
Date and time {0}{1} ---------- page 29
Your logo {0}{2} ---------- page 30
Your fax number {0}{3} ---------- page 31
Confirmation report {0}{4} {1}: ON {2}: OFF page 69
{3}: ERROR (default)
Fax ring count {0}{6} {1}: 1 {2}: 2 {3}: 3 (default) page 69
{4}: 4
TAM ring count {0}{6} {2}: 2 (default) {3}: 3 {4}: 4 page 53
{5}: 5 {6}: 6 {7}: 7
{0}: TOLL SAVER
Callers recording time {1}{0} {1}: 1 MIN {2}: 2 MIN page 69
{3}: 3 MIN (default)
{0}: GREETING ONLY
Remote operation ID {1}{1} ---------- page 69
Dialing mode {1}{3} {1}: PULSE {2}: TONE (default) page 70
Paper size {1}{6} {1}: LETTER (default) {2}: A4 page 70
Ringer tone {1}{7} {1}: A (default) {2}: B {3}: C page 70
Automatic journal report {2}{2} {1}: ON (default) {2}: OFF page 70
Overseas mode {2}{3} {1}: NEXT FAX {2}: OFF page 70
{3}: ERROR (default)
Delayed send {2}{5} {1}: ON {2}: OFF (default) page 70
Automatic Caller ID list {2}{6} {1}: ON {2}: OFF (default) page 71

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8. Programmable Features

Feature Feature code Direct command Page

Distinctive Ring {3}{1} {1}: ON {2}: OFF (default) page 55
Fax ring pattern {3}{2} {1}: A {2}: B {3}: C {4}: D page 56
{5}: B-D (default)
Quick scan {3}{4} {1}: ON {2}: OFF (default) page 71
Receiving reduction {3}{6} {1}: 72% {2}: 86% page 71
{3}: 92% (default) {4}: 100%
Display contrast {3}{9} {1}: NORMAL (default) page 71
{2}: DARKER
Fax activation code {4}{1} {1}: ON (default) {2}: OFF page 72
Message alert {4}{2} {1}: ON {2}: OFF (default) page 72
Recording time alert {4}{3} {1}: ON {2}: OFF (default) page 72
Memory reception alert {4}{4} {1}: ON (default) {2}: OFF page 72
Friendly reception {4}{6} {1}: ON (default) {2}: OFF page 72
Fax voice guidance {4}{7} {1}: ON (default) {2}: OFF page 72
{3}: ERROR
Greeting time {5}{4} {1}: 16s (default) {2}: 60s page 59
Copy phone book {5}{9} {1}: 1 ITEM (default) page 38
{2}: ALL ITEMS
Message transfer {6}{0} {1}: ON {2}: OFF (default) page 72
Message transfer greeting {6}{1} {1}: CHECK (default) page 65
message {2}: RECORD {3}: ERASE
Incoming message monitor {6}{7} {1}: ON (default) {2}: OFF page 73
Pager call {7}{0} {1}: ON {2}: OFF (default) page 65
Flash time {7}{2} {1}: 90ms {2}: 100ms page 73
{3}: 110ms {4}: 250ms
{5}: 300ms {6}: 400ms
{7}: 600ms {8}: 700ms (default)
Caller ID number auto edit {7}{5} {1}: ON (default) {2}: OFF page 42
Connecting tone {7}{6} {1}: ON (default) {2}: OFF page 73
AUTO ANSWER {7}{7} {1}: TAM/FAX (default) page 73
{2}: FAX ONLY
Set default {8}{0} {1}: YES {2}: NO (default) page 73

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8. Programmable Features

{3} 3 (default)
{4} 4
8.3 Basic features
{#}{0}{6} Changing the ring setting in
{#}{0}{0} Setting the Quick Setup TAM/FAX mode

QUICK SETUP TAM RING COUNT

PRESS SET RINGS=2 []
L Press {SET} 2 times before pressing the To change the number of rings before the unit
direct command button. See page 21 for answers a call in TAM/FAX mode. See page 53
details. for details.
{2} 2 (default)
{1} TAM/FAX (default)
{3} 3
{2} DIST. RING
{4} 4
{3} TEL ONLY
{5} 5
{4} FAX ONLY
{6} 6
{#}{0}{1} Setting the date and time {7} 7
{0} TOLL SAVER
SET DATE & TIME
PRESS SET Note:
L You can also program this feature with the
L Enter the date and time using the dial handset (page 77).
keypad. See page 29 for details.
{#}{1}{0} Changing the maximum recording
{#}{0}{2} Setting your logo time for incoming messages
YOUR LOGO RECORDING TIME
PRESS SET MODE=3 MIN []
L Enter your logo using the dial keypad. See {1} 1 MIN: 1 minute
page 30 for details. {2} 2 MIN: 2 minutes
{3} 3 MIN (default): 3 minutes
{#}{0}{3} Setting your fax number {0} GREETING ONLY: Only plays the greeting
YOUR FAX NO. message.
PRESS SET
Note:
L Enter your fax number using the dial keypad. L If you select GREETING ONLY, the unit will
See page 31 for details. answer a call with the greeting message, and
then hang up. The unit will not record any
{#}{0}{4} Printing a confirmation report incoming messages.
CONFIRM REPORT L You can also program this feature with the
MODE=ERROR [] handset (page 77).
To print a confirmation report for fax transmission
{#}{1}{1} Setting the remote operation ID
results (page 48).
{1} ON: A confirmation report will be printed REMOTE TAM ID
after every transmission. ID=11
{2} OFF: Confirmation reports will not be 1. Press {MENU}.
printed. 2. Press {#}, then {1}{1}.
{3} ERROR (default): A confirmation report will
be printed only when fax transmission fails. 3. Enter a 2-digit number (0099).
L The default ID is 11.
{#}{0}{6} Changing the ring setting in FAX 4. Press {SET}.
ONLY mode 5. Press {MENU}.
FAX RING COUNT Note:
RINGS=3 []
L You can also program this feature with the
To change the number of rings before the unit handset (page 77).
answers a call in FAX ONLY mode.
{1} 1
{2} 2

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8. Programmable Features

{#}{1}{3} Setting the dialing mode

DIALING MODE 8.4 Advanced features
MODE=TONE []
If you cannot make calls, change this setting {#}{2}{2} Setting the journal report to print
depending on your telephone line service. automatically
{1} PULSE: For rotary pulse dial service. AUTO JOURNAL
{2} TONE (default): For tone dial service. MODE=ON []
Note: {1} ON (default): The unit will print a journal
L You can also program this feature with the report automatically after every 30 new fax
handset (page 76). transmissions and receptions (page 48).
{2} OFF: The unit will not print a journal report,
{#}{1}{6} Setting the recording paper size but will keep a record of the last 30 fax
PAPER SIZE transmissions and receptions.
=LETTER []
{1} LETTER (default): Letter or legal size {#}{2}{3} Sending documents overseas
paper. OVERSEAS MODE
{2} A4: A4 size paper. MODE=ERROR []
If you cannot send a fax overseas even if the
{#}{1}{7} Setting the ringer tone for outside number is correct and the line is connected,
calls activate this feature before sending the fax.
RINGER TONE This feature improves the reliability by reducing
MODE=A [] the transmission speed.
{1} A (default) {1} NEXT FAX: This setting is effective only for
{2} B the next attempted fax transmission. After
{3} C transmission, the unit will return to the previous
setting.
Note:
{2} OFF: Deactivates this feature.
L To set the handset ringer tone, see page 76.
{3} ERROR (default): When the previous fax
transmission fails and you wish to re-send the
document.
Note:
L This feature is not available for broadcast
transmission.
L Calling charges may be higher than usual.

{#}{2}{5} Sending a fax at a specific time

DELAYED SEND
MODE=OFF []
This feature allows you to take advantage of low-
cost calling hours offered by your telephone
company. This feature can be set up to 24 hours
in advance of the desired time.
To send a document:
{1} ON
{2} OFF (default)
1. Insert the document.
2. If necessary, press {A} or {B} repeatedly to
select the desired resolution (page 47).
3. Press {MENU}.
4. Press {#} then {2}{5}.
5. Press {1} to select ON.
6. Press {SET}.

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8. Programmable Features

7. Enter the fax number. Note:

8. Press {SET}. L If the document exceeds the memory
capacity, sending of the whole document or
9. Enter the transmission start time.
copying of the exceeded document will be
L Press {*} repeatedly to select AM or
canceled and this feature will be turned OFF
PM.
automatically.
10. Press {SET}.
11. Press {MENU}. {#}{3}{6} Receiving oversized documents

Note: RCV REDUCTION

MODE=92% []
L To cancel after programming, press {STOP}
then {SET}. If the size of the document sent by the other
party is as large as or larger than the recording
{#}{2}{6} Setting the Caller ID list to print paper, the unit can reduce the document and
automatically print it. Select the desired reduction rate.
AUTO CALL. LIST {1} 72%
MODE=OFF [] {2} 86%
{3} 92% (default)
{1} ON: The Caller ID list will be printed
{4} 100%
automatically each time the base unit logs 30
different callers (page 39). Setting Recording Original
{2} OFF (default): The Caller ID list will not be paper size document
printed, but the base unit will keep a record of the size
information for the last 30 different callers.
100% Legal Letter, A4
{#}{3}{1} Activating the Distinctive Ring
A4 Letter
feature
92% Letter Letter
DISTINCTIVE RING
MODE=OFF [] (default)
Legal Legal
{1} ON A4 A4
{2} OFF (default)
See page 55 for details. 86% Letter A4
72% Letter Legal
{#}{3}{2} Setting the ring pattern for fax
(Distinctive Ring feature) A4 Legal
FAX RING PATTERN Note:
RING=BD []
L The information of the sending party is
{1} A printed on the top of each page. Therefore,
{2} B even if the original document is the same size
{3} C as the recording paper, the document will be
{4} D divided into 2 sheets when printed at
{5} B-D (default) 100%. Select 92% to print on 1 sheet.
See page 56 for details.
{#}{3}{9} Changing the base unit display
{#}{3}{4} Setting the quick scan contrast
QUICK SCAN LCD CONTRAST
MODE=OFF [] MODE=NORMAL []
This feature is helpful when you want to remove {1} NORMAL (default): For normal contrast.
the document for other uses, because the unit {2} DARKER: Used when the display contrast
will release the document before sending or is too light.
copying.
Note:
{1} ON: The unit will scan the document and
L To change the handset display contrast, see
store it into memory first, then the unit will start
page 76.
sending or copying.
{2} OFF (default): Deactivates this feature.

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8. Programmable Features

{1} ON (default): You will hear a beeping

{#}{4}{1} Changing the fax activation code sound.
FAX ACTIVATION {2} OFF: Deactivates this feature.
MODE=ON []
If you wish to use a handset (page 51) or an {#}{4}{6} Setting friendly reception
extension telephone (page 52) to receive faxes, FRIENDLY RCV
activate this feature and program the activation MODE=ON []
code. To receive a fax automatically when you answer
{1} ON (default) a call and hear a fax calling tone (slow beep).
{2} OFF {1} ON (default): You do not have to press
1. Press {MENU}. {FAX/START} for fax reception.
2. Press {#}, then {4}{1}. {2} OFF: You have to press {FAX/START} for
fax reception.
3. Press {1} to select ON.
4. Press {SET}. {#}{4}{7} Setting the fax voice guidance
5. Enter your code from 2 to 4 digits, using 09, FAX GUIDANCE
{*} and {#}. MODE=ON []
L The default code is ;#9.
If you wish to hear voice guidance for fax
L Do not enter 0000.
transmission/reception, activate this feature.
6. Press {SET}. {1} ON (default): You will hear voice guidance.
7. Press {MENU}. {2} OFF: Deactivates this feature.
{3} ERROR: To hear voice guidance only when
{#}{4}{2} Setting the message alert fax transmission/reception fails.

MESSAGE ALERT {#}{5}{4} Changing the recording time for

MODE=OFF [] your TAM/FAX greeting message
To alert you with beeps when a new voice
GREETING TIME
message is recorded. If you hear slow beeps, MODE=16s []
listen to recorded messages. The beeps will
stop. {1} 16s (default): Maximum recording time is
{1} ON: You will hear a beeping sound. 16 seconds.
{2} OFF (default): Deactivates this feature. {2} 60s: Maximum recording time is 60
seconds.
{#}{4}{3} Setting the recording time alert See page 59 for details.

REC. TIME ALERT {#}{5}{9} Copying phone book data from the
MODE=OFF [] base unit to the handset
To alert you with beeps when there is less than
COPY PHONE BOOK
60 seconds of remaining recording time. If you =1 ITEM []
hear slow beeps, erase the recorded messages
(page 61, 64). The beeps will stop. {1} 1 ITEM (default)
{1} ON: You will hear a beeping sound. {2} ALL ITEMS
{2} OFF (default): Deactivates this feature. See page 38 for details.

{#}{4}{4} Setting the memory reception {#}{6}{0} Setting the message transfer
alert MESSAGE TRANSFER
MODE=OFF []
RECEIVE ALERT
MODE=ON [] To transfer a recorded incoming message to
To alert you with a beeping sound when a another telephone (page 65), activate this
received fax document is stored into memory feature and program the transfer telephone
due to some existing problem. number.
The slow beeps will continue until you clear the {1} ON
printing problem and make sure the unit is {2} OFF (default)
supplied with enough paper to print the stored 1. Press {MENU}.
document. 2. Press {#}, then {6}{0}.

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8. Programmable Features

3. Press {1} to select ON. L You can also program this feature with the
4. Press {SET}. handset (page 76).
5. Enter the transfer telephone number, up to 30 {#}{7}{5} Setting the Caller ID number auto
digits. edit feature
6. Press {SET}.
CALLER ID EDIT
7. Press {MENU}. MODE=ON []
{1} ON (default)
{#}{6}{1} Checking, recording or erasing {2} OFF
the transfer greeting message See page 42 for details.
TRNS-GREETING
CHECK [] {#}{7}{6} Setting the connecting tone
{1} CHECK (default) CONNECTING TONE
{2} RECORD MODE=ON []
{3} ERASE If you often have trouble when sending faxes,
See page 65 for details. this feature allows you to hear connecting tones:
fax tone, ring back tone and busy tone. You can
{#}{6}{7} Setting the incoming message use those tones to confirm the status of the other
monitor partys machine.
ICM MONITOR {1} ON (default): You will hear connecting
MODE=ON [] tones.
To hear an incoming message (ICM) from the {2} OFF: Deactivates this feature.
speaker when the answering machine is Note:
recording the message. L If the ring back tone continues, the other
{1} ON (default): You can monitor the incoming partys machine may not be a fax machine or
message. may have run out of paper. Check with the
{2} OFF: Deactivates this feature. other party.
L The connecting tone volume cannot be
{#}{7}{0} Calling your pager adjusted.
PAGER CALL
MODE=OFF [] {#}{7}{7} Changing the receiving mode in
the AUTO ANSWER setting
{1} ON
{2} OFF (default) AUTO ANSWER
See page 65 for details. MODE=TAM/FAX []
{1} TAM/FAX (default): Telephone Answering
{#}{7}{2} Setting flash time Machine/Fax mode (page 52)
SET FLASH TIME {2} FAX ONLY: Fax only mode (page 53)
MODE=700ms []
{#}{8}{0} Resetting advanced features to
The flash time depends on your telephone their default settings
exchange or host PBX.
{1} 90ms SET DEFAULT
{2} 100ms RESET=NO []
{3} 110ms {1} YES
{4} 250ms {2} NO (default)
{5} 300ms To reset the advanced features:
{6} 400ms 1. Press {MENU}.
{7} 600ms
2. Press {#}, then {8}{0}.
{8} 700ms (default)
3. Press {1} to select YES.
Note:
L If the unit is connected via a PBX, PBX 4. Press {SET}.
functions (transferring a call etc.) might not 5. Press {SET} again.
work correctly. Consult your PBX supplier for 6. Press {MENU}.
the correct setting.

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8. Programmable Features
Features (Handset)

8.5 Handset programming

Important information
L Make sure the handset and base unit are
not being used.
1 Press {MENU}.
1
2 Press the code number ({0} to {9} and {#}).
3 Press the desired direct command to display
{OFF} the desired setting.
{MENU} L This step may be slightly different
depending on the feature.
4 Press {Save} (soft key 1).
5 Press {OFF}.
Note:
L To exit programming, press {OFF} at any
time.

8.6 Direct command chart for handset

For more details on the features, see page 76 to page 77.

Feature Feature code Direct command Page

Ringer volume {1}{1} {1}: Low {2}: Medium page 27
{3}: High (default) {0}: Off
Ringer tone {1}{2} {1}: Tone 1 (default) page 76
{2}: Tone 2 {3}: Tone 3
{4}: Melody 1 {5}: Melody 2
{6}: Melody 3 {7}: Melody 4
Message play {2} ---------- page 61
Voice enhancer {5} {1}: On {0}: Off (default) page 32
LCD contrast {0}{1} {1}-{6}: Level 1-6 page 76
Key tone {0}{2} {1}: On (default) {0}: Off page 76
Auto talk {0}{3} {1}: On {0}: Off (default) page 76
Caller ID number auto edit {0}{4} {1}: On (default) {0}: Off page 42
Set dial mode {0}{5}{1} {1}: Pulse {2}: Tone (default) page 76
Set flash time {0}{5}{2} {1}: 700ms (default) page 76
{2}: 600ms {3}: 400ms
{4}: 300ms
{5}: 250ms {6}: 110ms
{7}: 100ms {8}: 90ms
Set line mode {0}{5}{3} {1}: A {2}: B (default) page 76

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8. Programmable Features

Feature Feature code Direct command Page

Number of rings {0}{6}{1} {2}: 2 (default) {3}: 3 {4}: 4 page 53
{5}: 5 {6}: 6 {7}: 7
{0}: Toll saver
Recording time {0}{6}{2} {1}: 1min {2}: 2min page 77
{3}: 3min (default)
{0}: Greeting only
Remote code {0}{6}{3} ---------- page 77
Display language {0}{8} {1}: English (default) page 77
{2}: Espaol
Message alert {0}{#} {1}: On {0}: Off (default) page 77

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8. Programmable Features

{0}{3} Setting auto talk feature

8.7 Programming features This feature allows you to answer a call by lifting
the handset off the base unit without pressing
{TALK} or {SP-PHONE}.
{1}{1} Changing the ringer volume {1} On
{1} Low {0} Off (default)
{2} Medium
Note:
{3} High (default)
L If you subscribe to Caller ID service and want
{0} Off
to view the callers information on the
See page 27 for details.
handset display after lifting up the handset to
answer a call, turn OFF this feature.
{1}{2} Setting ringer tone for outside calls
To set the handset ringer tone from one of 7
{0}{4} Setting the Caller ID number auto
patterns for outside calls. You can select Tone
edit feature
1 (default), Tone 2, Tone 3, Melody
{1} On (default)
1, Melody 2, Melody 3 or Melody 4.
{0} Off
{1} Tone 1 (default)
See page 42 for details.
{2} Tone 2
{3} Tone 3
{4} Melody 1 {0}{5}{1} Setting dialing mode
{5} Melody 2 If you cannot make calls, change this setting
{6} Melody 3 depending on your telephone line service.
{7} Melody 4 {1}Pulse: For rotary pulse dial service.
{2}Tone (default): For tone dial service.
{2} Playing back messages Note:
See page 61. L You can also program this feature with the
base unit (feature #13 on page 70).
{5} Setting voice enhancer feature
{1} On {0}{5}{2} Setting the flash time
{0} Off (default) The flash time depends on your telephone
See page 32 for details. exchange or host PBX.
{1} 700ms (default)
{0}{1} Changing the handset display {2} 600ms
{3} 400ms
contrast
{4} 300ms
You can adjust the handset display contrast.
{5} 250ms
{1} Level 1
{6} 110ms
{2} Level 2
{7} 100ms
{3} Level 3 (default)
{8} 90ms
{4} Level 4
{5} Level 5 Note:
{6} Level 6 L If the unit is connected via a PBX, PBX
functions (transferring a call etc.) might not
Note:
work correctly. Consult your PBX supplier for
L To change the base unit display contrast, see
the correct setting.
feature #39 on page 71.
L You can also program this feature with the
base unit (feature #72 on page 73).
{0}{2} Setting the key tone
You can select whether or not key tones are
{0}{5}{3} Setting line mode
heard when keys are pressed. Includes
The line mode is preset to B and generally
confirmation tones and error tones.
should not be adjusted. If Line in use is not
{1} On (default): You will hear key tones.
displayed on the handset properly, the line mode
{0} Off: Deactivates this features.
selection is incorrect. Set line mode to A.
{1} A
{2} B (default)

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8. Programmable Features

will flash when new messages have been

{0}{6}{1} Changing the ring setting in recorded (page 60).
TAM/FAX mode {1} On: The Ringer/Message alert indicator
To change the number of rings before the unit will flash.
answers a call in TAM/FAX mode. See page 53 {0} Off (default): Deactivates this feature.
for details.
Note:
{2} 2 (default)
L The Ringer/Message alert indicator will not
{3} 3
flash for new messages while the handset is
{4} 4
in use.
{5} 5
L The Ringer/Message alert indicator acts as a
{6} 6
ringer indicator and as a message alert
{7} 7
indicator. This indicator will flash rapidly
{0} Toll saver
when a call is received whether this feature is
Note: ON or OFF.
L You can also program this feature with the L Battery life may be shortened when using this
base unit (feature #06 on page 69). feature (page 20).

{0}{6}{2} Changing the maximum

recording time for incoming messages
{1} 1min: 1 minute
{2} 2min: 2 minutes
{3} 3min (default): 3 minutes
{0} Greeting only: Only plays the greeting
message.
Note:
L If you select Greeting only, the unit will
answer a call with the greeting message, and
then hang up. The unit will not record any
incoming messages.
L You can also program this feature with the
base unit (feature #10 on page 69).

{0}{6}{3} Setting remote operation code

1. Press {MENU}.
2. Press {0}{6}{3}.
L Remote code will be displayed.
3. Enter a remote code using a 2-digit number
(0099).
L The default setting is 11.
4. Press {Save} (soft key 1).
5. Press {OFF}.
Note:
L You can also program this feature with the
base unit (feature #11 on page 69).

{0}{8} Changing the display language

You can select either English (default) or
Espaol for the display language.
{1} English (default)
{2} Espaol

{0}{#} Setting the message alert

You can select whether or not the
Ringer/Message alert indicator on the handset

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9. Option
9 Option Registration
Handset

9.1 Re-registering the

handset
If No link to base. Move closer to
base, try again. is displayed even when
the handset is near the base unit, you may need
to re-register the handset to the base unit.
Make sure the base unit and the handset are
near each other and not being used.
Registration must be completed within 1
minute.
L Keep the front cover page open for button
locations.
1 Base unit:
Press and hold {LOCATOR/INTERCOM}
until a beep sounds.
L HS REGISTRATION is displayed.
2 Handset:
Press and hold {FLASH/CALL WAIT} until
Handset Registering is displayed.
L When registration is complete, a beep
sounds from the handset.
L Wait for 20 seconds after registration is
completed while the handset establishes
communication with the base unit.
Note:
L To stop registration, press {OFF} on the
handset and press {LOCATOR/INTERCOM}
on the base unit.
L If the handset beeps 3 times and Error!!
is displayed, an error occurred. Try again.

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10. Help

OK
10 Help
10For
Error Messages
Fax Advantage assistance, call 1-800-435-7329.

L Fax transmission or reception was

10.1 Error messages successful.
Reports
If a problem occurs during fax transmission or
reception, one of the following messages will be
10.2 Error messages
printed on the sending and journal reports (page Display
48). If the unit detects a problem, one or more of the
COMMUNICATION ERROR following messages will appear on the display.
(Code: 40-42, 46-72, FF)
L A transmission or reception error occurred.
10.2.1 Base unit
Try again or check with the other party.
BUSY
COMMUNICATION ERROR
(Code: 43, 44)
L A line problem occurred. Connect the L The handset you tried to copy phone book
telephone line cord to a different jack and try items to is in use.
again.
L An overseas transmission error occurred. Try CALL SERVICE
using the overseas mode (feature #23 on
page 70). L There is something wrong with the unit.
DOCUMENT JAMMED Contact our service personnel.
L The document is jammed. Remove the
jammed document (page 91). CHECK DOCUMENT
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70) L The document was not fed into the unit
L A transmission or reception error occurred properly. Re-insert the document. If
because of a problem with the other partys misfeeding occurs frequently, clean the
fax machine. Check with the other party. document feeder rollers (page 92) and try
again.
JUNK FAX PROH. REJECT L Attempted to send a document longer than
L The junk fax prohibitor feature of this unit 600 mm (235/8"). Press {STOP} to remove
rejected fax reception. the document. Divide the document into two
MEMORY FULL or more sheets, and try again.
L The memory is full of received documents
due to a lack of recording paper or a CHECK MEMORY
recording paper jam. Install paper (page 16)
or clear the jammed paper (page 89). L The base unit memory (telephone numbers,
NO DOCUMENT parameters, etc.) has been erased. Re-
L The document was not fed into the unit program.
properly. Re-insert the document and try
again. CHECK PAPER
OTHER FAX NOT RESPONDING
L The other partys fax machine is busy or has L The recording paper is not installed or the
run out of recording paper. Try again. unit has run out of paper. Install paper and
L The other partys fax machine rang too many press {START} to clear the message.
times. Send the fax manually (page 47). L The recording paper was not fed into the unit
L The other partys machine is not a fax properly (page 91). Reinstall paper (page 16)
machine. Check with the other party. and press {START} to clear the message.
L The number you dialed is not in service. L The recording paper has jammed near the
recording paper entrance. Clear the jammed
PRESSED THE STOP KEY paper (page 89) and press {START} to clear
L {STOP} was pressed, and fax transmission the message.
or reception was canceled.

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10. Help

COVER OPEN INCOMPLETE

b L The phone book copy stopped because the

CHECK FILM destination handset was out of range.

L The covers are open. Close them. MEMORY FULL
L The ink film is empty. Replace the ink film
with a new one (page 15). L When making a copy, the document being
L The ink film is not installed. Install it (page stored exceeded the memory capacity of the
13). unit. Press {STOP} to clear the message.
L The ink film is slack or creased. Tighten it Divide the document into sections.
(see step 5 on page 14).

MESSAGE FULL
ERROR!!
L There is no room left in memory to record
L The handset tried to copy phone book items voice messages. Erase unnecessary
(page 38) but the copy has been stopped. messages (page 61, 62).

FAX IN MEMORY MODEM ERROR

L The unit has a document in memory. See the L There is something wrong with the units
other displayed message instructions to print modem. Contact our service personnel.
out the document.

NO FAX REPLY
FAX MEMORY FULL
L The other partys fax machine is busy or has
L The memory is full of received documents run out of recording paper. Try again.
due to a lack of recording paper or a
recording paper jam. Install paper (page 16)
or clear the jammed paper (page 89). NO ITEMS STORED
L When performing memory transmission, the
document being stored exceeded the L You tried to copy your phone book items to
memory capacity of the unit. Send the entire the handset, but your phone book was empty.
document manually.
OPEN CABINET
FILM EMPTY CHECK FILM SLACK
b
b OPEN CABINET
COVER OPEN CHECK FILM TYPE
L Please use genuine Panasonic replacement
L The ink film is empty. Replace the ink film film (page 9).
with a new one (page 15). L The ink film is slack. Tighten it (see step 5 on
L The ink film is slack. Tighten it (see step 5 on page 14).
page 14) and install again. L The fax machine is positioned near
L The fax machine is positioned near appliances such as TVs or speakers which
appliances such as TVs or speakers which generate an intense magnetic field.
generate an intense magnetic field.
PAPER JAMMED
FILM NEAR EMPTY
L A recording paper jam occurred. Clear the
L The remaining ink film is low. Prepare a new jammed paper (page 89).
ink film (page 9).

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10. Help

10.2.2 Handset
PHONE BOOK FULL

L There is no space to store new items in the Busy

phone book. Erase unnecessary items (page
38).
L The phone book memory of the handset is
already full, or became full when copying L The called base unit is in use.
phone book items. Copying was stopped.
Press {STOP} to exit the mode (page 38).
Erase other stored items in the handset
phone book (page 38), then try again.

Charge for 6h
PLEASE WAIT

L The unit is checking that there is no slack or L The battery has been discharged. The
crease on the ink film. Wait for a moment handset will not work. Fully charge the
while the check is completed. battery (page 20).

REDIAL TIME OUT

L The other partys fax machine is busy or has Error!!

run out of recording paper. Try again.

REMOVE DOCUMENT L When you tried to re-register the handset, the
handset and the base unit could not link for
some reason, such as interference from
L The document is jammed. Remove the
electrical appliances. Move the handset and
jammed document (page 91).
the base unit away from the electrical
L Press {STOP} to eject the jammed paper.
appliances and try again.


SERIAL ERROR
Line in use
L There is something wrong with the unit.
Contact our service personnel. The handset
will not work. So, if you make a call, use the
base unit.
L The base unit is conducting an outside call or

a parallel connected telephone is in use.
TRANSMIT ERROR

L A transmission error occurred. Try again. Line on hold

L If you send a fax overseas, try the following:
Use the overseas transmission mode
(feature #23 on page 70).
Add 2 pauses at the end of the telephone L The base unit is on hold for an outside call.
number or dial manually.

UNIT OVERHEATED No link to base.
Move closer to
L The unit is too hot. Stop using the unit for a base, try again.
while and let the unit cool down.

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10. Help

L The handset has lost communication with the

base unit. Move closer to the base unit, and
try again.
L Raise the base unit antenna.
L The handsets registration may have been
canceled. Re-register the handset (page 78).

Phone book full

L There is no space to store new items in

phone book. Erase unnecessary items (page
38).

Please lift up
and try again.

L A handset button was pressed while the

handset was on the base unit. Lift the
handset and press the button again.

Recharge battery

L The battery needs to be charged. Recharge

the battery (page 20).

System is busy.
Please try again
later.

L The handset has lost communication with the

base unit. Move closer to the base unit and
try again.
L The base unit user is listening to messages.
Try again later.

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10. Help
Troubleshooting

10.3 When a function does not work, check here

10.3.1 Initial settings
Problem Cause & Solution
I cannot hear a dial tone. L If you used a splitter to connect the unit, remove the splitter and
connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
L Disconnect the unit from the telephone line and connect a known
working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your
telephone company.
L The power cord or telephone line cord is not connected. Check the
connections.
L If you connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
I cannot make calls. L The dialing mode setting may be wrong. Change the setting
(feature #13 on page 70, or page 76).
The unit does not work. L Check the battery is installed correctly (page 17).
L Check the connections (page 19).
L Fully charge the battery (page 20).
The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 27, 28).

10.3.2 General
Problem Cause & Solution
The unit displays CHECK L The paper is inserted halfway. Insert it correctly (page 91) and
PAPER even though press {START} to clear the message.
paper is inserted.
The other party complains L FAX ONLY mode is set. Tell the other party the number is only used
they only hear a fax tone for faxes.
and cannot talk. L Change the receiving mode to TEL mode (page 51) or TAM/FAX
mode (page 52).
L If you use a Distinctive Ring service, make sure you have set the
same ring pattern assigned by the telephone company (page 55).
The {REDIAL/PAUSE} L If this button is pressed during dialing, a pause will be inserted. If
button does not function pressed immediately after a dial tone is obtained, the last number
properly. dialed will be redialed.
The receiving mode does L The Distinctive Ring is set (feature #31 on page 71).
not function properly.
During programming, I L All or part of the number is the same as another code or ID.
cannot enter the code or Change the number:
ID number. remote operation ID (code): feature #11 on page 69, or page
77,
fax activation code: feature #41 on page 72,

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10. Help

Problem Cause & Solution

The ink film runs out L Even if there are only a few sentences, every page that comes out
quickly. of the machine is considered a full page.
L Turn OFF the following features:
confirmation report: feature #04 on page 69.
journal report: feature #22 on page 70.
Caller ID list: feature #26 on page 71.
The unit beeps. L Recording paper/ink film has run out. Press {STOP} to stop the
beeps and install paper/ink film.
Whenever I try to retrieve L You are probably entering {*}{#}{9}. This is the default setting
my voice mail messages, I for the fax activation code. If you use a voice mail service, turn the
am interrupted by the fax fax activation feature OFF or reprogram the activation code
tone. (feature #41 on page 72).
The speakerphone is not L Use the speakerphone in a quiet room.
working. L If you have difficulty hearing the other party, adjust the volume.
I cannot page the handset L The handset is too far from the base unit.
or base unit.
The unit does not display L You need to subscribe to a Caller ID service.
the callers name and/or L Other telephone equipment may be interfering with your phone.
telephone number. Disconnect it and try again.
L Other electrical appliances connected to the same outlet may be
interfering with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 39).
L If a call is being transferred to you, the caller information will not be
displayed.
The Caller ID list/incoming L The Caller ID number auto edit feature is turned OFF. Turn it ON
phone numbers are not and try again (page 42).
edited automatically.
The display exits the L Do not pause for over 1 minute on the handset or 3 minutes on the
Caller ID List while base unit while searching.
viewing caller
information.

10.3.3 Cordless handset

Problem Cause & Solution
The handset does not L Make sure that the battery is installed correctly (page 17).
work. L Fully charge the battery (page 20).
L Clean the charge contacts and charge again (page 20).
L Unplug the base units power cord to reset. Plug in, and try again.
L Re-install the battery (page 17) and fully charge it.
The handset does not L The ringer volume is set to OFF. Adjust it (page 27).
ring.
The display shows No L The handset is too far from the base unit.
link to base. Move Move closer and try again.
closer to base, try L Plug in the base units power cord.
again. and an alarm L Raise the base unit antenna.
tone sounds. L The handset may have lost communication with the base unit.
Register the handset again (page 78).

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10. Help

Problem Cause & Solution

Static, sound cuts in/out, L Move the handset and the base unit away from other electrical
fades. Interference from appliances.
other electrical units. L Move closer to the base unit.
L Raise the base unit antenna.
While programming, the L To answer a call, press {TALK} or {SP-PHONE}. Start again from
handset starts to ring. the beginning after hanging up.
I cannot redial by L If the last number dialed was more than 48 digits long, the number
pressing {REDIAL}. will not be redialed correctly.
Recharge battery is L Fully charge the battery (page 20).
displayed, 68879 flashes
or the handset beeps
intermittently.
Charge for 6h and L The battery has been discharged. Fully charge the battery (page
68889 are displayed and 20).
the handset does not
work.
I charged the battery fully, L Clean the charge contacts and charge again (page 20).
but Recharge battery L The battery may need to be replaced (page 17). If you install a new
is still displayed and/or battery, fully charge it (page 20).
68879 continues to flash,
or Charge for 6h and
68889 are displayed.
The [CHARGE] indicator L This is normal.
does not go out after the
battery has been charged.
I cannot receive L You must set remote fax activation to ON (feature #41 on page 72)
documents by pressing beforehand.
{*}{#}{9} on the L Press {*}{#}{9} firmly.
handset. L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper or clear the
jammed paper.
The handset display is L Fully charge the battery (page 20).
blank.
I cannot have a L Make sure that an optional headset is connected properly (page
conversation using the 18).
headset. L If SP-phone is displayed on the handset, press {TALK} to
switch to the headset.
I cannot program items. L Programming is not possible while the handset and/or base unit is
being used.
L Do not pause for over 1 minute while programming.
L Move closer to the base unit.
L While another user is listening to messages or the telephone
answering machine is answering a call, you cannot program. Try
again later.

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10. Help

10.3.4 Fax sending

Problem Cause & Solution
I cannot send documents. L The other partys fax machine is busy or has run out of recording
paper. Try again.
L The other partys machine is not a fax machine. Check with the
other party.
L The other partys fax machine failed to answer the fax
automatically. Send the fax manually (page 47).
I cannot send a fax L Use the overseas transmission mode (feature #23, on page 70).
overseas. L Add two pauses at the end of the telephone number or dial
manually.
The other party complains L If your line has special telephone services such as call waiting, the
that letters on their service may have been activated during fax transmission. Connect
received document are the unit to a line that does not have these services.
distorted or not clear. L An extension telephone on the same line is off the hook. Hang up
the extension telephone and try again.
L Try copying the document with this unit. If the copied image is clear,
there may be something wrong with the other partys machine.
The other party complains L The scanner glass or rollers are dirty with correction fluid, etc.
that black lines, white Clean them (page 92). Please do not insert a document before
lines or smudges appear correction fluid has dried completely.
on their received
document.

10.3.5 Fax receiving

Problem Cause & Solution
I cannot receive L When you have a single telephone line and subscribe to a voice
documents. mail service, you must also subscribe to a Distinctive Ring service
(page 55).
L The ink film is empty. Replace the ink film with a new one (page
15).
I cannot receive L The receiving mode is set to TEL mode.
documents automatically. Change the receiving mode:
TAM/FAX mode (page 52) or FAX ONLY mode (page 53).
L The time taken to answer the call is too long. Decrease the number
of rings in feature #06 (page 69).
L The greeting message is too long. Record a shorter message
(page 59).
The display shows L The receiving mode is set to FAX ONLY mode and the incoming
CONNECTING....., but call is not a fax. Change the receiving mode:
faxes are not received. TAM/FAX mode (page 52) or TEL mode (page 51).
A blank sheet is ejected. L If a blank sheet is ejected after the received document is printed
out, the size of the document sent by the other party is as large as,
or larger than, the recording paper, or the receiving reduction rate
is not programmed correctly. Program the proper rate in feature
#36 (page 71).
L The other party placed the document in their fax machine facing
the wrong way. Check with the other party.

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10. Help

Problem Cause & Solution

The printing quality is Please do not reuse the ink film!
poor. Please use genuine Panasonic replacement film. Refer to page 9 for
further details.
L The thermal head is dirty. Clean it (page 93).
L If documents can be copied properly, the unit is working normally.
The other party may have sent a faint document or there may be
something wrong with the other partys machine. Ask them to send
a clearer copy of the document or to check their fax machine.
L Some paper has instructions recommending which side to print on.
Try turning the recording paper over.
L You may have used paper with a cotton and/or fiber content that is
over 20%, such as letterhead or resume paper. We recommend
smooth paper such as Hammermill Jet Print for clearer printing.
I cannot receive L You must set remote fax activation to ON (feature #41 on page 72)
documents by pressing beforehand.
{*}{#}{9} on the L Press {*}{#}{9} firmly.
handset. L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 16)
or clear the jammed paper (page 89).
The other party complains L The receiving mode is set to TEL mode. Receive the document
that they cannot send a manually (page 51) or change the receiving mode to TAM/FAX
document. mode (page 52) or FAX ONLY mode (page 53).
L The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 16)
or clear the jammed paper (page 89).
I cannot select the desired L If you want to set TAM/FAX or FAX ONLY mode:
receiving mode. select the desired mode using feature #77 (page 73), and
press {AUTO ANSWER} repeatedly until the desired mode is
displayed.
L If you want to set TEL mode:
press {AUTO ANSWER} repeatedly until TEL mode is
displayed.

10.3.6 Copying
Problem Cause & Solution
The unit will not make a L The ink film is empty. Replace the ink film with a new one (page
copy. 15).
L You cannot make a copy during programming.
L You cannot make a copy during a telephone conversation.
A black line, white line or L The scanner glass or rollers are dirty with correction fluid, etc.
smudge appears on the Clean them (page 92). Please do not insert a document before
copied document. correction fluid has dried completely.
The copied image is L Adjust the width of the document guides to fit the actual size of the
distorted. document.

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10. Help

Problem Cause & Solution

The printing quality is Please do not reuse the ink film!
poor. Please use genuine Panasonic replacement film. Refer to page 9 for
further details.
Original Copy

ABC
L The thermal head is dirty. Clean it (page 93).
L Some paper has instructions recommending which side to print on.
Try turning the recording paper over.
L You may have used paper with a cotton and/or fiber content that is
over 20%, such as letterhead or resume paper. We recommend
smooth paper such as Hammermill Jet Print for clearer printing.

10.3.7 Answering machine

Problem Cause & Solution
I cannot listen to L Press the remote operation ID (code) correctly and firmly (feature
messages from a remote #11 on page 69, or page 77).
location. L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page
64).
The other party complains L The recording time is set to GREETING ONLY. Select 1 MIN,
that they cannot leave a 2 MIN or 3 MIN (feature #10 on page 69, or page 77).
voice message. L The memory is full. Erase unnecessary messages (page 61, 62).
I cannot operate the L Someone is operating the answering machine.
answering machine with L You are too far from the base unit. Move closer to the base unit.
the handset.
During message L A call is being received. To answer the call, if you are using the
playback, the unit rings. base unit, press {SP-PHONE} on the base unit. If you are using
the handset, press {TALK} or {SP-PHONE} on the handset. For
playback, start again from the beginning after hanging up.
The Ringer/Message alert L The message alert is turned ON and new messages have been
indicator flashes slowly recorded. Turn the message alert OFF (page 77) or listen to the
when the handset is not new messages (page 60, 61).
ringing and in use.
Caller ID information does L The caller information will not be displayed if a message is
not display during recorded by using {RECORD} (page 62).
message playback.

10.3.8 If a power failure occurs

L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25, page 70) is programmed and a power failure prevents the
document from being sent at the set time, the document will be sent after power is restored.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power
down report will be printed stating which documents in memory have been erased.

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10. Help
Jams

3 Open the back cover.

10.4 Recording paper jams

10.4.1 When the recording paper
has jammed in the unit
The display will show the following.

PAPER JAMMED

1 Open the front cover by pulling up the center

part.

4 Remove the jammed recording paper (1).

2 Release the back cover by pushing the green

button (1).
L You can also release the back cover by
pushing in the green lever (2).

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10. Help

5 Turn the gear of the blue core (1) in the Incorrect

direction of the arrow until the ink film is tight
(2).

The ink film is not wrapped

around the blue core.

Slack/Crease

Reverse
6 Close the back cover securely by pushing
down on the notched area at both ends (1).

7 Close the front cover securely.

L Make sure that the ink film is wrapped
around the blue core (3) at least once.
Correct

3 1 turn

Tight

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10. Help

8 Remove the recording paper and straighten.

Pull the tension plate forward (1) and insert
the paper. Then push the tension plate back. 10.5 Document jams
sending
1 Open the front cover by pulling up the center
part. Remove the jammed document
carefully (1).

1
1

10.4.2 When the recording paper

was not fed into the unit properly 2 Close the front cover securely.
The display will show the following.
CHECK PAPER

Remove the recording paper and straighten. Pull

the tension plate forward (1) and insert the
paper. Push the tension plate back, then press
{START} to clear the message.

{START}
1

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10. Help

Note: dry thoroughly. Clean the scanner glass (3)

L Do not pull out the jammed paper forcibly with a soft, dry cloth.
before opening the front cover. Caution:
L Do not use paper products, such as
paper towels or tissues.

1
2

3
Cleaning

10.6 Document 4 Close the front cover securely.

feeder/scanner glass
cleaning
Clean the document feeder/scanner glass when:
Documents frequently misfeed.
Smudges or black/white lines appear on the
original document when sending or copying.
1 Disconnect the power cord and the
telephone line cord.
2 Open the front cover by pulling up the center
part.

5 Connect the power cord and the telephone

line cord.

3 Clean the document feeder rollers (1) and

rubber flap (2) with a cloth moistened with
isopropyl rubbing alcohol, and let all parts

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10. Help

3 Release the back cover by pushing the green

button (1).
10.7 Thermal head L You can also release the back cover by
pushing in the green lever (2).
cleaning
If smudges or black/white lines appear on a
copied/received document, check whether there
is dust on the thermal head. Clean the thermal
head to remove the dust.
1 Disconnect the power cord and the 1
telephone line cord.
2 Open the front cover by pulling up the center
part.

4 Open the back cover.

5 Remove the ink film (1).

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10. Help

6 Clean the thermal head (1) with a cloth

moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
Caution:
L To prevent a malfunction due to static
electricity, do not use a dry cloth and
do not touch the thermal head directly.

7 Reinstall the ink film and close the covers

(see steps 4 to 7 on page 13).
8 Connect the power cord and the telephone
line cord.

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11. General Information

11 General
Printed Reports
Information

11.1 Reference lists and

reports (Base unit only)
You can print out the following lists and reports
for your reference.
SETUP LIST:
Provides you with the current settings of the
base unit programming features (page 69 to
page 73).
TEL NO. LIST:
Provides you with names and numbers which
are stored in the phone book of the base unit.
JOURNAL REPORT:
Keeps a record of fax transmission and
reception. This report can be printed
automatically after every 30 fax communications
(feature #22 on page 70).
PRINTER TEST:
Allows you to check the print quality of your unit.
If the test print has a smudge, or blurred points or
lines, clean the thermal head (page 93).
BROADCAST LIST:
Provides you with names and numbers which
are stored in the broadcast memory (page 49).
CALLER ID LIST:
Keeps a record of the last 30 different callers of
the base unit after subscribing to a Caller ID
service. To print automatically after every 30 new
calls, activate feature #26 (page 71).

{STOP} {<}{>}
{SET} {MENU}

1 Press {MENU} repeatedly to display PRINT

REPORT.
2 Press {<} or {>} repeatedly to display the
desired item.
3 Press {SET} to start printing.
L To stop printing, press {STOP}.
4 Press {MENU}.

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11. General Information

Maximum: Approx. 135 W (When copying a 100

Specifications

% black document)
11.2 Technical data about Power supply:
this product 120 V AC, 60 Hz
Fax memory capacity*3:
11.2.1 Base unit Transmission: Approx. 25 pages
Reception: Approx. 28 pages
Applicable lines:
Public Switched Telephone Network Voice memory capacity*4:
Approx. 18 minutes
Document size:
Max. 216 mm (81/2") in width, Max. 600 mm *1 Transmission speed varies depending on
(235/8") in length page content, resolution, telephone line
conditions, and the other partys machine.
Effective scanning width:
*2 Transmission speed is based upon the ITU-T
208 mm (83/16")
No. 1 Test Chart and original mode. If the
Effective printing width: capabilities of the other partys machine are
Letter/Legal: 208 mm (83/16") inferior to your unit, the transmission speed
A4: 202 mm (715/16") may be lower.
Transmission speed*1: *3 If an error occurs during fax reception, such
Approx. 9 s/page*2 as a paper jam or if the recording paper runs
Scanning density: out, the fax and subsequent faxes will be
Horizontal: 8 pels/mm (203 pels/inch) retained in memory.
Vertical: 3.85 lines/mm (98 lines/inch) (standard *4 Including greeting messages. Total recording
resolution) time may be reduced by the calling partys
7.7 lines/mm (196 lines/inch) (fine/photo background noise.
resolution) ITU-T No. 1 Test Chart
15.4 lines/mm (392 lines/inch) (super fine
resolution)
Photo resolution:
64 levels
Scanner type:
Contact Image Sensor
Printer type:
Thermal Transfer on plain paper
Data compression system:
Modified Huffman (MH), Modified READ (MR)
Modem speed:
14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400
bps; Automatic Fallback
Operating environment:
5 C 35 C (41 F 95 F), 20 % 80 % RH
(Relative Humidity)
Dimensions:
Approx. height 128 mm width 389 mm depth
242 mm (51/32" 155/16" 917/32")
Mass (Weight):
Approx. 3.1 kg (6.8 lb.)
Power consumption:
Standby: Approx. 7.0 W
Transmission: Approx. 13 W
Reception: Approx. 50 W (When receiving a 20
% black document)
Copy: Approx. 50 W (When copying a 20 % black
document)

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11. General Information

Recording paper specifications

11.2.2 Handset
Recording paper size: Operating environment:
Letter: 216 mm 279 mm (81/2" 11") 5 C 40 C (41 F 104 F)
Legal: 216 mm 356 mm (81/2" 14") Frequency:
A4: 210 mm 297 mm (81/4" 1111/16") 2.40 GHz 2.48 GHz
Recording paper weight: Dimensions:
60 g/m2 to 90 g/m2 (16 lb. to 24 lb.) Approx. height 208 mm width 52 mm depth
39 mm (83/16" 21/16" 117/32")
Note for recording paper: Mass (Weight):
L Do not use the following types of paper: Approx. 190 g (0.42 Ib.)
Paper with a cotton and/or fiber content Power supply:
that is over 20 %, such as letterhead Ni-MH battery (3.6 V, 830 mAh)
paper or paper used for resumes
Extremely smooth or shiny paper, or Security codes:
paper that is highly textured 1,000,000
Coated, damaged or wrinkled paper
Paper with foreign objects attached, such
as tabs or staples
Paper which has dust, lint or oil stains
Paper that will melt, vaporize, discolor,
scorch or emit dangerous fumes near 200
C (392 F), such as vellum paper. These
materials may transfer onto the fusing
roller and cause damage.
Moist paper
L Some paper only accepts print on one side.
Try using the other side of the paper if you are
not happy with the print quality or if
misfeeding occurs.
L For proper paper feeding and best print
quality, we recommend using long-grained
paper.
L Do not use paper of different types or
thickness at the same time. This may cause a
paper jam.
L Avoid double-sided printing.
L Do not use paper printed from this unit for
double-sided printing with other copiers or
printers. This may cause a paper jam.
L To avoid curling, do not open paper packs
until you are ready to use the paper. Store
unused paper in the original packaging, in a
cool and dry location.

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11. General Information

FCC and Other Information

11.3 FCC and Other Information

This equipment complies with Part 68 of the FCC Connection to party line service is subject to state
rules and the requirements adopted by the ACTA. tariffs. Contact the state public utility commission,
On the rear of this equipment is a label that public service commission or corporation
contains, among other information, a product commission for information.
identifier in the format US:ACJ----------.
If requested, this number must be provided to the If your home has specially wired alarm equipment
telephone company. connected to the telephone line, ensure the
Registration No .....(found on the rear of the unit) installation of this equipment does not disable your
Ringer Equivalence No. (REN) alarm equipment. If you have questions about
...............................(found on the rear of the unit) what will disable alarm equipment, consult your
telephone company or a qualified installer.
A plug and jack used to connect this equipment to
the premises wiring and telephone network must This equipment is hearing aid compatible as
comply with the applicable FCC Part 68 rules and defined by the FCC in 47 CFR Section 68.316.
requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with When you hold the phone to your ear, noise might
this product. It is designed to be connected to a be heard in your Hearing Aid. Some Hearing Aids
compatible modular jack that is also compliant. are not adequately shielded from external RF
(radio frequency) energy. If noise occurs, use an
The REN is used to determine the number of optional headset accessory or the speakerphone
devices that may be connected to a telephone line. option (if applicable) when using this phone.
Excessive RENs on a telephone line may result in Consult with your audiologist or Hearing Aid
the devices not ringing in response to an incoming manufacturer about the availability of Hearing Aids
call. In most but not all areas, the sum of RENs which provide adequate shielding to RF energy
should not exceed five (5.0).To be certain of the commonly emitted by digital devices.
number of devices that may be connected to a
line, as determined by the total RENs, contact the WHEN PROGRAMMING EMERGENCY
local telephone company. For products approved NUMBERS AND(OR) MAKING TEST CALLS TO
after July 23, 2001, the REN for this product is part EMERGENCY NUMBERS:
of the product identifier that has the format 1) Remain on the line and briefly explain to the
US:AAAEQ##TXXXX. The digits represented by dispatcher the reason for the call.
## are the REN without a decimal point (e.g.,03 is 2) Perform such activities in the off-peak hours,
a REN of 0.3). such as early morning or late evenings.

If this equipment causes harm to the telephone The software contained in this equipment to allow
network, the telephone company will notify you in user access to the network must be upgraded to
advance that temporary discontinuance of service recognize newly established network area codes
may be required. But if advance notice isnt and exchange codes as they are placed into
practical, the telephone company will notify the service. Failure to upgrade the premises systems
customer as soon as possible. Also, you will be or peripheral equipment to recognize the new
advised of your right to file a complaint with the codes as they are established will restrict the
FCC if you believe it is necessary. customer and the customers employees from
gaining access to the network and to these codes.
The telephone company may make changes in its
facilities, equipment, operations or procedures that This device complies with Part 15 of the FCC
could affect the operation of the equipment. If this Rules. Operation is subject to the following two
happens the telephone company will provide conditions:
advance notice in order for you to make necessary (1) This device may not cause harmful
modifications to maintain uninterrupted service. interference, and (2) this device must accept any
interference received, including interference that
If trouble is experienced with this equipment, for may cause undesired operation.
repair or warranty information, please contact a Privacy of communications may not be ensured
Factory Servicenter or other Authorized Servicer. If when using this phone.
the equipment is causing harm to the telephone
network, the telephone company may request that
you disconnect the equipment until the problem is
resolved.

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11. General Information

CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the users authority to operate this
device.

NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy
and, if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV
technician for help.
Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference,
the base of the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the cordless
telephone further away from the TV or VCR. This
will often reduce, or eliminate, interference.

FCC RF Exposure Warning:

This product complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. To comply with FCC RF exposure
requirements the base unit must be installed and
operated with its antenna located 20 cm or more
between antenna and all persons body
(excluding extremities of hands, wrist and feet).
The handset unit may be carried and operated
with only the specific provided belt-clip. Other
non-tested belt-clips or similar body-worn
accessories may not comply and must be
avoided. The base and handset units must not be
co-located or operated in conjunction with any
other antenna or transmitter.

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11. General Information

Limited Warranty

11.4 Limited Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, PANASONIC PUERTO RICO, INC.
DIVISION OF PANASONIC CORPORATION OF San Gabriel Industrial Park,
NORTH AMERICA Ave. 65 de Infantera, Km. 9.5,
One Panasonic Way, Secaucus, New Jersey 07094 Carolina, Puerto Rico 00985

Panasonic Facsimile Product

Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor)
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
(Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be made by the
warrantor.
FAX categories Parts Labor
Thermal Transfer Facsimile 6 Months 6 Months
Laser Facsimile 1 (one) Year 1 (one) Year
Batteries, antennas, optional accessories (such as additional handsets), ink film, toner cartridge, drum unit,
and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not warranted under this Limited
Warranty.

During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited
Warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the
Limited Warranty period. This Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only
covers products purchased as new. A purchase receipt or other proof of the original purchase date is
required for Limited Warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by the
warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance,
power line surge, improper voltage supply, lightning damage, modification, or commercial use (such as in a
hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY

COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not
exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

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11. General Information

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the Limited Warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the
warrantors Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
For In Limited Warranty product service When you ship the product
Call toll-free 1-800-HELP-FAX (1-800-435-7329) Carefully pack your unit, preferably in the original
for the location of an authorized servicenter. carton.
Attach a letter, detailing the symptom or problem,
For out of Limited Warranty technical and to the outside of the carton.
troubleshooting support: Panasonic offers two Send the unit to an authorized servicenter,
value based, cost effective, solutions: prepaid and adequately insured.
1. Panasonic Continued Services 900 fee Do not send your unit to the Panasonic
based support: 1-900-FAX-HELP (1-900-329- Consumer Electronics Company or to any
4357) executive or regional sales office. These
This exceptional service is charged directly to locations do not repair consumer products.
your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC):
1-800-435-7329
PPSC provides toll free troubleshooting support
at only $7.99 for a one time sampler or $23.95
for a one year or 5 call membership. These
services are billed directly to your major credit
card.

Both of these comprehensive programs provide

real time, live agent support for customers who
are not eligible for coverage under the limited
warranty.
Terms and prices are subject to change without
notice.

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11. General Information

Customer Services

11.5 Customer Services directory

Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or E-mail us via:
[email protected]
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)

For out of Limited Warranty technical and troubleshooting support:

Panasonic offers two value based, cost effective, solutions:
1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)
This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
2. Panasonic Premier Service Club (PPSC): 1 800 435 7329
PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a
one year or 5 call membership. These services are billed directly to your major credit card.
Both of these comprehensive programs provide real time, live agent support for customers who are not
eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910

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12. Index

Installation: 17
12. Index

Replacement: 17
12.1 Index Broadcast transmission: 49
Button description
# #00 Quick Setup: 21
Base unit: 9
#02 Your logo: 30
Handset: 10
#03 Your fax number: 31
#04 Confirmation report: 48, 69 C Caller ID
#06 FAX ring count: 69 Calling back: 40
#06 TAM ring count: 53, 69 Storing: 44
#10 Callers recording time: 69 Caller ID list: 39, 71, 95
#11 Remote operation ID: 69 Caller ID number auto edit feature: 42
#13 Dialing mode: 70 Callers recording time: 69, 77
#16 Paper size: 70 Call waiting Caller ID: 40
#17 Ringer tone: 70 Chain dial feature: 36
#22 Automatic journal report: 48, 70 Character table: 30, 35
#23 Overseas mode: 70 Cleaning: 92
#25 Delayed send: 70 Confirmation report: 48, 69
#26 Automatic Caller ID list: 71 Connecting tone: 73
#31 Distinctive Ring: 55 Connections: 19
#32 Fax ring pattern: 56 Copy: 57
#34 Quick scan: 47, 57, 71 Collation: 58
#36 Receiving reduction: 71 Enlarge/Reduce: 57
#39 Display contrast: 71
D Delayed transmission: 70
#41 Fax activation code: 72
Dialing mode: 70, 76
#42 Message alert: 72
Display (Base unit)
#43 Recording time alert: 72
Contrast: 71
#44 Memory reception alert: 72
Error messages: 79
#46 Friendly reception: 72
Display (Handset)
#47 Fax voice guidance: 72
Contrast: 76
#54 Greeting time: 72
Error messages: 81
#59 Copy phone book: 38
Language: 77
#60 Message transfer: 65, 72
Distinctive Ring service: 55
#61 Message transfer greeting message: 65,
Document size: 48
73
#67 Incoming message monitor: 73 E Error messages: 79
#70 Pager call: 65, 73 Extension telephone: 24, 52
#72 Flash time: 73 F Fax activation code: 72
#75 Caller ID number auto edit: 73 Fax number: 31
#76 Connecting tone: 73 Fax voice guidance: 72
#77 AUTO ANSWER: 73 Flash time: 73, 76
#80 Set default: 73 Friendly reception: 72
A Accessories: 8 G Greeting message
A4 paper guide: 15 Message transfer: 65
Belt clip: 18 TAM/FAX: 59
Paper tray: 15
Advanced features: 70 H Handset
AUTO ANSWER setting: 73 Locator: 45
Auto talk feature: 34, 76 Registration: 78
Headset: 18
B Basic features: 69 Help: 27
Battery
Charge: 20 I Incoming message monitor: 73

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12. Index

Ink film Registration: 78

Installing: 13 Remote operation: 63
Replacing: 15 Remote operation ID: 69, 77
Intercom: 45 Reports
Broadcast programming: 95
J Jams
Broadcast sending: 50
Document: 91
Caller ID: 71, 95
Recording paper: 89
Confirmation: 48, 69
Journal report: 48, 70
Journal: 48, 95
Junk fax prohibitor: 54
Power down: 88
K Key tone feature: 76 Printer test: 95
L Line mode: 76 Setup: 95
Listening to recorded messages: 60, 61, 63 Telephone number: 95
Logo: 30 Reset: 73
Resolution: 47, 57
M Memo message: 62 Ringer tone
Memory redial: 32 Base unit: 70
Message alert feature: 72, 77 Handset: 76
Message transfer: 65, 72 Ring pattern for Distinctive Ring: 56
O Overseas mode: 70 Ring setting
FAX ONLY (Base unit): 69
P Pager call: 65
TAM/FAX (Base unit): 69
Paper size: 70
TAM ring setting (Handset): 77
Phone book
Copying: 38 S Sending faxes
Making a phone call: 36 Broadcast: 50
Sending faxes: 49 From memory: 47
Storing: 35 Manually: 47
Power failure: 88 Phone book: 49
Programming Soft keys: 10
Base unit programming: 67 Storing
Handset programming: 74 Broadcast: 49
Phone book: 35
Q Quick scan: 47, 57, 71
Quick Setup: 21 T Toll saver: 53
Transferring a call: 45
R Receiving alert: 72
Receiving faxes V Voice enhancer: 32
Automatically: 52 Voice time/day stamp: 60
Manually: 51 Volume
Receiving reduction: 71 Base unit: 28
Recording Handset: 27
Greeting message: 59, 65
Memo message: 62
Recording paper: 16, 97
Recording time
Incoming message: 69, 77
TAM/FAX greeting: 72
Recording time alert: 72
Redialing
Base unit: 33, 47, 49
Handset: 32
Redial list: 32

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KX-FPG378
KX-FPG379
Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM

Free peace of mind,

direct from Panasonic

NO EXTRA COST
FAX ADVANTAGE PROGRAM

6-month limited warranty 1: parts, labor, and toll-free

help line 2
Free replacement 3 and repair program
The Panasonic Fax Advantage Consumer Service Program. If our 1-800-HELP-FAX technicians determine that your unit
Panasonic knows that if your fax machine is not up and running, may be an out-of-box failure5, we will attempt to provide you
neither is your business. Thats why we created the Panasonic with a factory-new replacement unit6. You must ship a copy of
Fax Advantage Program. Included at no extra cost with the your receipt with your original unit to verify that you purchased
purchase of a new and unused Panasonic Fax Machine (along the unit within 10 days prior to your 1-800-HELP-FAX call.
with included handset), the Fax Advantage Program can provide Requirements:
a free replacement unit3 if your original unit is in need of repair. You must give our technicians a valid credit card number
Heres how it works: (Discover, VISA, Master Card, or American Express/Optima).
1. If you have a problem with your fax that you purchased new Product that is not returned to Panasonic by 10 business days
and unused while it is covered by the period of limited after shipment of the replacement product will be charged to
warranty1, call our toll-free help-line at 1-800-HELP-FAX2. your credit card account at Panasonics Suggested Retail Price
2. Talk to one of our technical experts to diagnose your problem (see dealer for details). If your original unit is not eligible for
over the phone. warranty service, your card will be charged for the non-warranty
3. If repairs are necessary and you are entitled to service under repair of the unit at Panasonics current rate for parts and labor
the terms and conditions of the limited warranty4, we will send and for any shipping charges associated with this program. If
a refurbished replacement unit to you by Ground service you do not wish to pay out-of-warranty repair costs, you will be
delivery. The shipping method is upgradable for an extra responsible for returning the replacement unit to Panasonic and
charge. for paying all shipping charges associated with this program
A second option available under our limited warranty is to mail-in including the delivery of the replacement product to you,
or carry-in your fax to one of our Regional Service centers, where shipment of the problem unit to Panasonic, shipment of the
the unit will be repaired and returned to you. replacement unit back to Panasonic and the return of your
Instructions: original unit back to you. Credit status will be verified prior to
If you choose to receive a replacement unit under the Fax sending the replacement product.
Advantage Program, Panasonic will provide a replacement unit 1. See dealer for limited warranty details.
which will be completely refurbished, quality-tested by Panasonic 2. After the fax advantage program, contact our Continued Services
technicians and individually hand-inspected before it is shipped to Technical Support Line at 1-900-FAX-HELP (1-900-329-4357), for fee
you. You will keep the replacement unit and send the original unit to based technical support.
us in the replacement units box. Contact the shipper who will pick 3. Replacement unit is refurbished.
up the unit at no charge to you, should it be determined that you 4. Replacement program is only available in the 50 United
are entitled to warranty service. A proof-of-purchase must be States, is subject to termination at any time without
included with the returned product. Any unit that is replaced by advance notice, and does not cover optional accessories.
Panasonic and not shipped with proper proof-of-purchase by you 5. Out-of-box failure is an inoperable unit that was purchased
will be subject to a minimum $100.00 charge. The original unit must no more than 10 days prior to your 1-800-HELP-FAX call,
be properly packaged in the same manner as the replacement unit, and would otherwise qualify for warranty service under the
utilizing the packing materials provided. Damage due to improper or terms and conditions of the limited warranty.
inadequate packing will be charged to you as an out-of-warranty 6. Panasonic reserves the right to send a refurbished unit.
cost.

Panasonic Consumer Electronics Company, Panasonic Puerto Rico, Inc.

Division of Panasonic Corporation of San Gabriel Industrial Park,
North America Ave. 65 de Infantera, Km. 9.5,
One Panasonic Way, Secaucus, New Jersey 07094 Carolina, Puerto Rico 00985

PFQX2138ZA CM1204DH0
PFQX2138ZA CM1204DH0