Scribd
Upload
628 views2 pages

Chat Etiquette

Chat etiquette refers to a set of rules for proper communication via chat or email. These rules include using formal greetings, writing clearly and concisely while avoiding capital letters and offensive language, including relevant signatures and contact information, and proofreading for errors before sending. Maintaining proper chat etiquette helps ensure messages are professional, respectful and easily understood.

Uploaded by

Manoj Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
628 views2 pages

Chat Etiquette

Chat etiquette refers to a set of rules for proper communication via chat or email. These rules include using formal greetings, writing clearly and concisely while avoiding capital letters and offensive language, including relevant signatures and contact information, and proofreading for errors before sending. Maintaining proper chat etiquette helps ensure messages are professional, respectful and easily understood.

Uploaded by

Manoj Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 2

41

Chat Etiquette refers to a set of rules an individual needs to follow


while communicating through chat gadgets or emails.

Start your mail with formal greetings.

Make sure emails are self-explanatory and the next person should
understand your message

Don't use capital letters in emails unless and until it is the first
alphabet of a word. Turn off the CAPS lock key. Emails written in
all capitals are considered rude and loud. (In chatting it, suggests,
Shouting)

Lengthy emails are seldom read. Never ever deviate from the topic.

The subject line should be meaningful and relevant. Through


subject line employees can quickly know what is written in the
email.

Format your emails correctly. Justify your text Break the complete
message into short paragraphs with equal spaces in between. Use
bullets-points wherever required.

All official emails must have signatures at the bottom. Your


signature should include your name, your company's name, your
designation and contact details. Make sure your signatures do not
have incorrect information.

Take care of your font style and size. Official emails should ideally
be written in Arial style with a font size of twelve. Emails written
in various colours and designer styles are considered
unprofessional and childish.

Avoid writing offensive emails to anyone. It worsens the situation.


It is always better to compromise the issue.

Don't write anything in your mail which might fall back on you.
Read your mail twice before hitting the send button.

42
Chat Etiquette

Take care of spelling errors, punctuation marks and grammar


incorrect spellings irritate the readers. Be polite and soft in your
communication.

Avoid using short forms or abbreviations in official mails.

Avoid attaching heavy files to your mail.

Use works like regards, thanks, yours sincerely to close your


mails.

The mails meant for a particular individual should be marked only


to him. Do not mark anyone else in bcc. Communicate with
him/her in private.

You might also like