PRODUCT OVERVIEW

OPENTEXT CONTENT SERVER

OpenText
Content Server
A secure, centrally managed content store, giving control over
documents and business content across the enterprise.
Organizations are looking at Enterprise Content Management
(ECM) in a fundamentally different way. In the past, managing
content was often treated as a cost of doing business a
necessary expense to capture and store documents as they
were created, captured, or classified throughout their lifecycle.
Rather than treating ECM as simply a cost-control investment,
progressive organizations, strategic CIOs, and business leaders
are taking a new path; one that looks at content as a revenuegenerating opportunity, a way to grow the business and
capitalize on it for significant and tangible business value.
The technologies that support ECM are changing too. There is a shift from the pure document management and records management capabilities of the past to a broader, more
comprehensive approach suited to new formats of content, new ways that information
workers consume and use content, and new ways to manage the flow of information.
Options for cloud-based, hybrid, and on premises deployments add further to the flexibility and strategic benefits of managing enterprise content.
User needs and expectations are also changing with the proliferation of mobile devices
in use and rapid adoption of consumer-grade applications such as file sync and share.
The velocity of content growth makes it more important than ever to provide the ability
to work seamlessly with business content in the applications that information workers
use daily, and the need to easily find content across numerous systems and repositories
with sophisticated search capabilities increases. The new knowledge-based economy
drives the need to enable effective collaboration around documents and content with
project teams, to rapidly analyze business information, and tailor the ECM environment
for organization-specific IT architectures. The latest ECM systems can now help enterprises take control of their content, to boost productivity, accelerate information-driven
processes, amplify efficiency, and take full advantage of the value of business content.

HIGHLIGHTS
A fully featured, highly scalable, web-based

document management system providing a

secure, single repository for organizing and
sharing enterprise content.
Workflow - to automate processes,

for accuracy and consistency.

Forms - to collect and store structured

data such as survey information, requests

and questionnaires.
Powerful navigation tools ensure you

find your target and access all contextual

information stored in the Content Server.

Search the full text and metadata across

all of your business content.

Content Filters, or faceted browse, allows

users to filter content using metadata.

Virtual Folders enables users to save

their own unique path to sets of content,
by configuring dynamic views of content
regardless of its physical location.

Pulse - an integrated social media tool,

for users to micro-blog and see real-time

activity of fellow-users updates, helping
them to collaborate.
Office Editor - a lightweight desktop client for

users to quickly and effectively manage their

document cache, even when offline.
LiveReports - comprehensive reporting on the

progress of processes and workflows, offering

insight into the minute-by-minute activities of
the organization.
REST API allows any developer experienced

with HTML, JavaScript and CSS to quickly

build an application on top of Content Server
simply and inexpensively.
A Widget Framework provides a set of

reusable HTML5 widgets that can be used

to expose Content Server content and
functionality in any web application.

E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T

PRODUCT OVERVIEW

OPENTEXT CONTENT SERVER

Organize, collaborate, manage and route

electronic documents
OpenText Content Server forms the document management
cornerstone of the OpenText Content Suite and provides full
control over electronic documents and business content across
the enterprise. Designed to offer a secure and centrally managed
content repository for both work-in-progress and final output, the
fundamental tools include full text and metadata search, security,
retrieval, version control, taxonomy, metadata categorization, and
team and personal workspaces. It allows effective management
of any type of content, from contracts to engineering drawings,
system reports, email messages, as well as images and rich media.

WHAT IS CONTENT SERVER?

OpenText Content Server is the core content repository and foundational
document management technology for the OpenText Content Suite
(formerly OpenText ECM Suite), as well as a broad range of OpenText
products such as the Content Suite Platform (formerly Content
Lifecycle Management | CLM), Application Governance & Archiving for
Microsoft SharePoint , Extended ECM for SAP Solutions, Extended
ECM for Oracle E-Business Suite, Email Management, the family of
Content Suite Applications and other OpenText Enterprise Information
Management (EIM) offerings.

Content Server is designed to help your users:

Organize documents and other work items in a central,

permission-controlled location

Share, find, and keep track of information

Revise documents and other information in a versioncontrolled environment

Zip, download, email, or print multiple documents

Manage and simplify business processes by creating

and using workflows

Communicate news and other information to other

members of the organization

Manage the work of project teams

OpenText Content Server will allow you to:

Implement good corporate content governance practices

and reduce the risk of non-compliance

Improve employee productivity through faster and easier

information retrieval

Extract the value of your electronic assets and

Intellectual property

Content Server features include:

Document Management: A powerful, fully integrated document
management system that delivers the essential capabilities to
securely and centrally manage all content types for both work-inprogress and final output, the fundamental tools including security
via comprehensive user, group and role based access controls,
drag and drop upload, content retrieval, version control, audit
trails, simple and compound documents, taxonomy, multi-lingual
metadata categorization, language packs, and a web interface for
enterprise, project and personal workspaces.
Workflow: Collaborative workflow processes are central to business success, moving content and knowledge among workers
and through business process stages. Filling out purchase orders,
reviewing public-facing marketing documents, and processing loan
approvals-these are just a few examples of business activities that
involve a number of employees, and rely on multi-step workflows.
OpenText Workflow includes a sophisticated toolset for building document-centric workflows allowing for both structured and
ad-hoc routing of documents for a variety of approval, review and
feedback processes. Using industry standard BPMN 2.0 process
notation to map process flow, administrators and business analysts
responsible for workflow design can automate routine activities,

E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T

The level of visibility to deals in

process is amazing. It is visibility
that DDR executives need but did
not have historically. It truly is
100 percent transparency.
KIM SCHARF, SENIOR DIRECTOR OF IT ENTERPRISE SERVICES
AT DDR CORP

PRODUCT OVERVIEW

OPENTEXT CONTENT SERVER

streamline the movement of content across teams, show measurable cost and time savings by eliminating redundant stages, automate escalations, relieve the burden of using email to transport
duplicated attachments, and provide insight and transparency into
process bottlenecks and missed deadlines.

Document Thumbnails: For many users, visual navigation

provides the fastest route to get them where they want to
go. Document Thumbnails generate and display first-page
image thumbnails of documents within the folder browse
views and search results in the web user interface (many file
types supported).

Workflow Designer - mapping the process flow of routine activities

Forms: OpenText Content Server offers the ability to rapidly build

and distribute custom forms to collect and store structured data
such as survey information, requests and questionnaires, or used
in workflows to collect or present data in the workflow or to start
a workflow by submitting a form. Anything from a standard travel
approval request form to a new security card application or vacation booking can easily be developed. Content is tracked and
securely stored and any associated workflows (approvals, notifications, etc.) can be automatically initiated.
Content Navigation: Content Server provide a number of powerful
means to get users to the information they needfast and with
confidence theyre working with the single source of the truth.
Search: Search capabilities are critical to information workers
they need to find information immediately, in context, and in
support of the business at hand. Content Server features an
embedded, proprietary search engine, incorporating nearly
two decades of innovation with proven scalability beyond 500
million indexed objects critical to email archiving environments.
It provides permissioned and actionable search for key activities like classification, litigation holds, and disposition searches.
It provides simple and advanced search interfaces, relevance
ranking, sorting, summaries, clustered result themes, save
queries, save results, templates, collect search results, place
the collection on litigation hold, export the collection, and more.
 Content Filters: In addition to search, content filters, or faceted
browse, allow users to filter content using metadata while Virtual
Folders enable users to save their own unique path to sets of
content by configuring dynamic views of content regardless of
its physical location. Virtual Folders can be stored anywhere in
the system, and can be used to create custom dashboards or
navigation to frequently accessed content, driving users to relevant information more quickly with no searching. This dynamic
view of a grouping of content continues to be filtered based on
the permissions allocated to the individual user.

E N T E R P R I S E I N F O R M AT I O N M A N A G E M E N T

Filtering Contentmaking it easy to find what youre looking for

Social and Collaborative Capabilities: There are a number of tools

available in Content Server designed to enhance collaboration.
Discussion provides an easy way to collect and share information,
without adding to the volumes of email sent and received every day.
Task Lists can be used to assign tasks or just to make a list of action
items, while Polls can quickly survey a group of users to check their
viewpoint. And you can broadcast information to different parts of
your organization by using departmental news Channels.
Pulse, an intuitive and integrated social media tool in Content Server,
allows users to micro-blog and see real-time activity of fellow-users
updates, helping them to be more effective through better networking, and keeping them up-to-date with colleagues contributions
through status and content updates. Additionally, the ability to
access a users recent content updates provides a quick and easy
alternative to searching or browsing for content.

Pulse - add comments and view real-time activity of colleagues

PRODUCT OVERVIEW

OPENTEXT CONTENT SERVER

Office Editor: OpenText Office Editor dramatically improves the

users experience by allowing users to continue working on their
documents while offline. It offers users a seamless, instant editing
experience, providing the performance of editing files on a local
hard drive, even in areas with poor or intermittent internet connection. When users reconnect to their network, the offline cache
identifies when offline versions and online versions are out of sync,
so that version control can be maintained.
Content Reporting: OpenText LiveReports functionality allows
administrators to take advantage of prebuilt reports in the enterprises Content Server environment. LiveReports lets IT and power
users retrieve information about content, permissions, attributes,
users/groups, workflows, and many other content activities. Custom
reports can also be built to tailor content reporting capabilities to
suit the particular needs of departments, management, or industry.

Content Server Widgets: The Content Server Widget Framework

provides a set of reusable HTML5 widgets that can be used to expose
Content Server Content and functionality in any web application.

Content Server folders exposed in SAP CRM

A common, documented, standard layer of development tools:

RESTful API for Extensibility: OpenText Content Server takes
advantage of a RESTful API to offer organizations the ability to
make application creation and system integration infinitely easier.
The REST API can be used for building applications with HTML5
on mobile devices and web browsers. This API supports an HTML
widget framework that is used to surface Content Server content
in other applications, such as Microsoft SharePoint, Oracle and
SAP. Beyond the prebuilt, highly integrated applications for these
business systems, any developer with experience in HTML, JavaScript, or CSS can build tailored applications for Content Server
no knowledge of proprietary development languages, extensive
training, or lengthy development cycles required.

Content Server folders exposed in Oracle web application

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