Republic of the Philippines

Department of Education
PUBLIC TECHNICAL-VOCATIONAL
HIGH SCHOOLS

Competency Based Learning

Material
Second Year

Module #4

Installing of Computer Systems

and Networks
Unit of Competency:

Install of Computer Systems and Networks

Qualification

Computer Hardware Servicing II

ACKNOWLEDGEMENT
Copyright Department of Education 2008
First Published JUNE 2008
This module was based on the at the Competency-Based Curriculum
Contextual Learning Matrix (CBC-CLM ) and finalized on the Instructional
Modules Finalization Development Workshop conducted at the Development
Academy of the Philippines ,Tagaytay City, Cavite on May 6-10,2008.
This learning instrument was developed by the following personnel:
Technology Teachers:
Mr. Jemuel Jay E. Ybanez
Don Alejandro Roces Sr. Science Technology
Mr. Joselito H. Zapanta
General Mariano Alvarez Technical High School
Mrs. Mirasol F. Dasig
San Pedro Relocation Center National High School
Ms. Evelyn U. Escario
Don Alejandro Roces Sr. Science Technology
Ms. Cherlyn F. de Luna
Assemblywoman Felicita G. Bernardino Memorial Trade School
Contextual Teacher:
Mrs. Ma. Josefina Bueno-Luna
E. Rodriquez Vocational High School
Facilitator:
Mr. Abel Elpidez
TESDA CENTRAL OFFICE
Taguig, City
Encoder:
Mrs. Marites L. Telewik
Mrs. Milagros P. Aguihap
DepEd
Mr. Nelson L. Clerigo
This work was produced with funding provided by the Department of
Education.

TABLE OF CONTENTS

How to Use this Module .............................................................................i

Introduction ............................................................................................. ii
Technical Terms ...................................................................................... iii
Learning Outcome 1 Plan and Prepare for Installation...............................1
Information Sheet 1.1 ...............................................................................2
Information Sheet 1.2 ...............................................................................3
Self Check 1.2 ..........................................................................................7
Information Sheet 1.3 ...............................................................................8
Self-Check 1.3 ........................................................................................ 11
Information Sheet 1.4 ............................................................................. 12
Self-Check 1.4 ....................................................................................... 15
Assignment............................................................................................. 16
Answer Keys .......................................................................................... 17
Learning Outcome 2 Install Equipment, Device / System ........................ 18
Information Sheet 2.1 ............................................................................ 19
Activity Sheet 2.1. ................................................................................... 21
Information Sheet 2.2 ............................................................................. 22
Self-Check 2.2 ........................................................................................ 23
Information Sheet 2.3 ............................................................................. 24
Self Check 2.3 ....................................................................................... 26
Information Sheet 2.4 ............................................................................. 27
Self-Check 2.4 ........................................................................................ 30
Information Sheet 2.5 ............................................................................. 31

Self-Check 2.5 ........................................................................................ 32

Information Sheet 2.6 ............................................................................. 33
Self-Check 2.6. ....................................................................................... 38
Information Sheet 2.7 ............................................................................. 39
Activity Sheet 2.7 .................................................................................... 42
Information Sheet 2.8 ............................................................................. 43
Operation Sheet 2.8 ................................................................................ 45
Answer Keys ........................................................................................... 46
Learning Outcome 3 Conduct Validation and Testing .............................. 48
Information Sheet 3.1 ............................................................................. 49
Self-Check 3.1 ........................................................................................ 52
Information Sheet 3.2 ............................................................................. 53
Operation Sheet 3.2. ............................................................................... 55
Information Sheet 3.3 ............................................................................. 56
Self-Check 3.3 ........................................................................................ 57
Information Sheet 3.4 ............................................................................. 58
Operation Sheet 3.4 ................................................................................ 60
Information Sheet 3.5 ............................................................................. 61
Operation Sheet 3.5. ............................................................................... 63
Answer Keys ........................................................................................... 64
Acknowledgement

HOW TO USE THIS MODULE

Welcome to the Module Installing of Computer System. This module
contains training materials and activities for you to complete.
The unit of competency Install Computer Systems and Networks
contains knowledge, skills and attitudes required for a Computer Hardware
Servicing NC II course.
You are required to go through a series of learning activities in order to
complete each of the learning outcomes of the module. In each learning outcome
there are Information Sheets, Operation Sheets, and Activity Sheets. Follow
these activities on your own and answer the Self-Check at the end of each learning
activity.
If you have questions, dont hesitate to ask your teacher for assistance.
Recognition of Prior Learning (RPL)
You may already have some of the knowledge and skills covered in this
module because you have:
o been working for some time
o already have completed training in this area.
If you can demonstrate to your teacher that you are competent in a
particular skill or skills, talk to him/her about having them formally recognized so
you dont have to do he same training again. If you have a qualification or
Certificate of Competency from previous trainings show it to your teacher. If the
skills you acquired are still current and relevant to this module, they may become
part of the evidence you can present for RPL. If you are not sure about the currency
of your skills, discuss it with your teacher.
After completing this module ask your teacher to assess your competency.
Result of your assessment will be recorded in your competency profile. All the
learning activities are designed for you to complete at your own pace.
Inside this module you will find the activities for you to complete followed by
relevant information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.

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Module 4 :Installing of Computer Systems and Networks

Program/Course
:
Unit of Competency :
Module
:

Computer Hardware Servicing NC II

Install Computer Systems and Networks
Installing of Computer Systems and Networks

INTRODUCTION:
This module contains information and suggested learning activities on
Computer Hardware Servicing II. It includes activities and materials on Installation
of Computer Systems and Networks.
Completion of this module will help you better understand the succeeding
module on the Diagnosis and Troubleshooting of Computer Systems.
This module consists of 3 learning outcomes. Each learning outcome
contains learning activities supported by each instruction sheets. Before you
perform the instructions, read the information sheets and answer the self-check
and activities provided to ascertain to yourself and your teacher that you have
acquired the knowledge necessary to perform the skill portion of the particular
learning outcome.
Upon completion of this module, report to your teacher for assessment to
check your achievement of knowledge and skills requirement of this module. If you
pass the assessment, you will be given a certificate of completion.
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the module you should be able to:
LO1
LO2
LO3

Plan and prepare for installation

Install equipment and/or device and system
Conduct validation and testing

PRE-REQUISITES:

PC Operations

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TECHNICAL TERMS

Active Hubs amplify or boost signals

Anti-Static A product that prevents the build up of static electricity

BIOS Basic Input/Output System, chip that controls the most basic
functions of the computer and performs a self-test every time you turn it on.
Flash drive RAM that can retain data without electrical power. It is widely
used for BIOS chips and for digital camera and digital music storage.
Graphic tablet objects are drawn using a pen or a puck. The puck is
technically a tablet cursor, not a mouse.
Goggles A large spectacles, with shields around the rims, for protecting
the eyes from dust, excessive light, wind, etc.
Hard-disk drive is a storage device that stores billions of characters of
data on a nonremovable disk.
Hardware- refers to the tangible (things you can touch) components of a
computer system. Hardware components are further divided into three
groups namely
Host any computer whether mainframe, server, or even PC that acts as an
information source on a network.
Intelligent Hubs select which path a specific signal will travel
Joy Stick - a hand-held control stick that allows a player to control the
movements of a cursor on a computer screen or a symbol in a video game .
LAN Card Local area network interface card.
Laptop computer - A small, portable computer -- small enough that it can
sit on your lap.
Local Area Network- the smallest of the three network types, consist of PCs
connected together within a limited area, such as within the same building,
floor or department.
Mainframe: A powerful multi-user computer capable of supporting many
hundreds or thousands of users simultaneously.
Metropolitan Area Network are network that spans no more than 50
miles. It is design to connect LANs spanning a town or city
Minicomputer: A multi-user computer capable of supporting up to
hundreds of users simultaneously.
Metropolitan Area Network is a network that spans no more than 50
miles. It is design to connect LANs spanning a town or city
Motherboard contains the CPU, BIOS, Memory, mass storage interfaces,
serial and parallel ports, expansion slot and all the controllers required to
control standard peripheral devices such as the display screen, keyboard
and disk drive
Modem - (Modulator-Demodulator) The modem is a device that allows a
given computer to share data or otherwise a device which let computers
exchange information
Modular Hubs are popular in networks because they are easily expanded
and always have management option. It is purchased as chassis, or card
cage, with multiple card slots, each of which accepts a communication card,
or module
Multimedia - is the combination of different types of communication media
(sound, print, video, and so on)
Multitester- is an instrument use to measure voltage, current and
resistance.

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NIC Network Interface Card The PC expansion board that plug into a
personal computer or server and works with the network operating system to
control the flow of information over the network.
Network is a communications system connecting two or more computers.
Network Bridge divides network into smaller, more manageable sections
helping reduce network traffic.
Network Hub - a hardware device that all PCs on a network are connected to
by cabling.
The hub manages receiving and transmitting data from
networked services.
Network Server- is a powerful computer whose sole purpose is to serve
network clients.
Network Switch It helps determine how data moves over large networks.
Notebook computer An extremely lightweight personal computer that
weighs weigh less than 6 pounds and are small enough to fit easily in a
briefcase.
OHS Occupational Health and Safety
Operating System (Os) -software that controls the allocation and use of
programs and data that a computer uses.
Passive Hubs simply connects various cables
Personal computer: A small, single-user computer based on a
microprocessor.
Port hub /Port is a connector on the back of a computer or other device.
A port is either a serial port or a parallel port.
Peers- mean any computer sharing the same protocol layer with another
computer.
Protocol refers to the specific standards governing the sending and
receiving of data.
Repeater a device that strengthen signals and allow then to stay clear over
longer distances.
Printer - It is a piece of hardware that produces a paper copy (also known as
hardcopy) of the information generated by the computer.
RAM Random Access Memory, is a primary memory. This memory is used
inside the computer to hold programs and data while it is running.
RJ 45 is the connector plugged into the NIC ports on computers and often
connecting the main networking hardware together.
Router a device that forwards data packets between Local or Wide Area
Network groups.
Scanner- it is an input device that read text or illustration printed on paper,
translates the information into a form that a computer can use.
Server is a part of a network. It is a special computer that users on the
network can asses to carry out a particular job.
Software programs and data that a computer uses.
Software applications- enables you to perform specific tasks- solve
problems, perform work, or entertain yourself.
Sound Device Driver Installer / Sound and Audio Devices A windows
XP Control Panel applet, called Sounds, and Multimedia in Windows 2000,
for configuring the systems sound card.
Stackable Hubs work just like standalone hubs, except that several of
them can be stacked (connected) together, usually by short lengths of cable.

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Standalone Hubs are single products with a number of ports. It is usually

include some method of linking them to other standalone hubs for network
expansion.
Static The discharge of electricity between two objects with different
electrical potential
Sub notebook computer - A portable computer that is slightly lighter and
smaller than a full-sized notebook computer. Typically, sub notebook
computers have a smaller keyboard and screen, but are otherwise equivalent
to notebook computers.
UTP (Unshielded Twisted Pair) least expensive and most popular network
media.
USB Universal Serial Bus, a hardware interface for low-speed peripherals
such as the keyboard, mouse, joystick, scanner, printer and telephony
devices.
Video Camera - camera using videotape: a camera that records onto
videotape
Wide Area Network used to distribute information thousand of miles
among thousands of users.
Wireless Hubs are hubs designed for the home
Workstation- is any network computer that connects to and request
resources from a network

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Program/Course
Unit of Competency
Module

:
:
:

Learning Outcome 01:

Computer Hardware Servicing NC II

Install Computer Systems and Networks
Installing of Computer Systems and Networks
Plan and Prepare for Installation

Assessment Criteria:
1. Installation procedure that conform with the requirements of OHS policies and
procedure is planned
2. Location of necessary devices/systems is determined relating to job
requirements.
3. Appropriate tools, equipment and testing devices that conform to OHS are
identified.
4. Strict impositions of material specifications are followed
5. Appointment of laboratory teachers is approved in line with planned procedure.
6. Unavoidable circumstances related to preparatory works are enumerated and
given priority.
Resources:
Equipment and
Accessories
LAN Card
UPS
Server
24 port-hub
Modem
Fax machine
PC Video camera
USBExternalCD writer
USB scanner
USB printers
USB Flash Drive

Tools
Screwdriver(standard)
Screwdriver(Philips)
Long nose pliers
Mechanical pliers
Allen wrench
Multitester
Crimping tools
Soldering iron (30 watts)
Wire stripper
LAN Tester
Anti-static wrist wrap
Device drivers/installers

Materials
Software applications
Network OS Software
RJ 45
UTP Cat 5 cable
Motherboards manual
and installer
Sound device driver
installer

References:

Sto. Domingo, Josephine C., Learning Windows XP and Internet the Easy
Way Computers - The Easy Way
Andres Sr., Antonio M. Introduction of Computer. Fully Illustrated,
Valenzuela City; May 2003 World Class Publishing and Packaging
HASOP (Hardware, Software and Peripherals) Reference Manual, 2005
Microsoft Encarta Reference Library 2005. 1993-2004
Microsoft
Corporation.
Computer Fundamentals, Makati City: STI Technology Institute Inc.;
Copyright 1997
Marcelo, Antoinette R., Understanding PC Hardware, Philippines: Jemma
Inc., 2007

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INFORMATION SHEET 1.1

OHS Policies and Procedures
Occupational Health and Safety Policy
In the school as a computer teacher you must be aware of how your
students behave when they are working in the computer laboratory, as well as
implementing a safe way of accomplishing every task. Safety practices should be
learned early and always adhered to when working with any electrical device,
including personal computers and peripherals. This is for the protection of not
only the people working with them, but also for the devices themselves. The basis
for this process begins with your Occupational Health and Safety Policies.
Personal Safety While Working Along With PCs
Computer equipment can be dangerous, and you or others can be injured or
even killed if you dont follow proper safety guidelines when working along PCs.
The following are some precautionary measures to take before working with any
computer equipment:

Wear shoes with non-conductive rubber soles to help reduce the chance of
being shocked or seriously injured in an electrical accident.
Do not work on components that are plugged into their power source.
Do not remove expansion cards from a computer when it is turned on.
Remove all jewelry when working inside any computer related equipment.
Be sure not to mix electronic components and water.

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INFORMATION SHEET 1.2

Tools, Equipment and Testing
The following tools and equipment are classified according to their functions and
uses.
Equipment and
Accessories
LAN Card
UPS
Server
24 port-hub
Modem
Fax machine
PC Video camera
USBExternalCD writer
USB scanner
USB printers
USB Flash Drive

Tools
Screwdriver(standard)
Screwdriver(Philips)
Long nose pliers
Mechanical pliers
Allen wrench
Multitester
Crimping tools
Soldering iron (30 watts)
Wire stripper
LAN Tester
Anti-static wrist wrap
Device drivers/installers

LAN Card is a network interface card. This is

a computer circuit board or card that is
installed in a computer so that it can be
connected to a network.

Server is a part of a network. It is a special

computer that users on the network can asses
to carry out a particular job.

Port hub /Port is a connector on the back of

a computer or other device. A port is either a
serial port or a parallel port.

Modem - (Modulator-Demodulator) The

modem is a device that allows a given computer
to share data or otherwise a device which let
computers exchange information

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Materials
Software applications
Network OS Software
RJ 45
UTP Cat 5 cable
Motherboards manual
and installer
Sound device driver
installer

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USB Universal Serial Bus, a hardware

interface for low-speed peripherals such as the
keyboard, mouse, joystick, scanner, printer and
telephony devices.

Scanner- it is an input device that read text or

illustration printed on paper, translates the
information into a form that a computer can
use.

Flat Screw Driver is used to drive or fasten

negative slotted screws

Printer - it is a piece of hardware that produces

a paper copy (also known as hardcopy) of the
information generated by the computer.

RAM Random Access Memory, is a primary memory. This memory is used

inside the computer to hold programs and data while it is running.

BIOS Basic Input/Output System, chip that controls the most basic
functions of the computer and performs a self-test every time you turn it on.

Flash drive RAM that can retain data without

electrical power. It is widely used for BIOS
chips and for digital camera and digital music
storage.

Video Camera - camera using videotape: a

camera that records onto videotape

Long nose Pliers is used for holding, bending

and stretching the lead of electronics
component or connecting wire.

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Soldering Iron is used to join two or more

metal conductors with the support of soldering
lead melted around it.

Desoldering Tool is used to unsolder

unwanted parts or component in the circuit
with the support of soldering pencil

Philips Screw Driver- is used to drive or fasten

positive slotted screws

Multitester- is an instrument use to measure

voltage, current and resistance.

NIC Network Interface Card The PC

expansion board that plug into a personal
computer or server and works with the network
operating system to control the flow of
information over the network.

RJ 45 is the connector plugged into the NIC ports on computers and

often connecting the main networking hardware together.

Pin 1 White/Orange
Pin 2 Orange
Pin 3 White/Green
Pin 4 Blue
Pin 5 White/Blue
Pin 6 Green
Pin 7 White/Brown
Pin 8 Brown

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UTP Unshielded Twisted Pair, is a popular type

of cable used in computer networking that
consists of two shielded wires twisted around each
other.

Motherboard contains the CPU, BIOS, memory,

mass storage interfaces, serial and parallel ports,
expansion slot and all the controllers required to
control standard peripheral devices such as the
display screen, keyboard and disk drive.

Software applications
Software - is the programs and data that a computer uses.

Network OS Software
Network-are multiple computers linked together to make simultaneous
information sharing and exchange by multiple users.

Sound Device Driver Installer / Sound and Audio Devices A windows

XP Control Panel applet, called Sounds, and Multimedia in Windows 2000,
for configuring the systems sound card.

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SELF-CHECK 1.2
Directions.
A. Identify the following tools, and materials and give their uses.
Use a separate sheet of paper in answering.
1.

.
2.

3.

4.

5.

B. Fill in the blanks with the correct answer.

___________1. It is a connector at the back of a computer or other device.
___________2. A computer circuit board installed in a computer so that it can be
connected to a network.
___________3. A device that allows a given computer to share data.
___________4. An input device that read text or illustration printed on paper,
translated the information into a form that a computer that can use.
___________5. The least expensive and most popular network media.
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INFORMATION SHEET 1.3

Configuration and Computer Systems and Networks Hardware

Hardware
-the physical computer and
its components

Storage Devices
-stores data and
program instructions

Central Processing
Unit (CPU) carries
out program
instructions

Input Devices allow

the user to
communicate with the
computer

Diskette

Arithmetic Unit

Keyboard

USB

Registers Control Section

Mouse

CD

Internal Bus

Joystick

Output Devices
enable the computer
to present information
to the user

Printers
Monitors
Speakers
Scanners

Software- the programs

that run the computer

System or OS- tells the CPU

what to do

Application performs
specific personal, business
or scientific processing tasks

Programming makes
computer programs which
uses different programming
languages

MS DOS Windows
MAC OS
Corel Linux

Word Processor, Spreadsheet,

Presentation, Database Programs,
Desktop Publishing, Reference,
Graphics, Educational, Computer
Games, Network, Language

Cobol, Pascal, Java, Visual Basics,

Fox Pro

A network is a collection of computers and related equipment (printers,

webcams, game consoles, etc.) connected so that data can move between them.
Even if you have a single computer, it looks to the Internet as part of a network.
The Internet, then, is a network of networks.
The majority of networking, is done using the internet standard. At the
center of the basic diagram of a wired network is either a hub or a switcher and
computers are connected to the hub, much like spokes of a wheel or star. Each
connection at the hub is called a port.

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Three Basic Network Categories

Local Area Network- the smallest of the three network types, consist of PCs
connected together within a limited area, such as within the same building,
floor or department.
Metropolitan Area Network are network that spans no more than 50
miles. It is design to connect LANs spanning a town or city
Wide Area Network used to distribute information thousand of miles
among thousands of users.
Network Hardware

Network Interface Card (NIC) a printed

circuit board, an adapter that plugs into the
computers motherboard when connected
with a network cable, provides the physical
link between your computer and the
network.

Network Hub a hardware device that

all PCs on a network are connected to
by cabling. The hub manages receiving
and transmitting data from networked
services.

Wireless Hubs are hubs designed for the home

Kinds of Hubs
- Standalone Hubs are single products with a number of ports. It is
usually include some method of linking them to other standalone hubs for
network expansion.
- Stackable Hubs work just like standalone hubs, except that several of
them can be stacked (connected) together, usually by short lengths of cable.
- Modular Hubs are popular in networks because they are easily
expanded and always have management option. It is purchased as chassis,
or card cage, with multiple card slots, each of which accepts a
communication card, or module
3 Basic Hub Types
- Passive Hubs simply connects various cables
- Active Hubs amplify or boost signals
- Intelligent Hubs select which path a specific signal will travel

Repeater a device that strengthen signals

and allow then to stay clear over longer
distances.

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Network Bridge divides network into

smaller, more manageable sections helping
reduce network traffic.

Network Switch It helps determine how

data moves over large networks.

Router a device that forwards data packets

between Local or Wide Area Network groups.

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SELF-CHECK NO. 1.3

MULTIPLE CHOICE.

Write the letter of the correct answer.

Use a separate sheet of paper in answering.

1. Which among the network hardware forwards data packets between Local or
Wide Area Network groups.
a. Network Hubs

c. Repeater

b. Network Switch

d. Router

2. A typical computer system consists of the following except

a. Central Processing Unit

d. Output Device

b. Input Device

e. Storage Device

c. Network Device
3. What network hardware strengthens signals and allows then to stay clear over
longer distances?
a. Network Hubs

c. Repeater

b. Network Switch

d. Router

4. Which of the following is the collection of computers and related equipment that
are connected so that data can move between them.
a. Computer System

c. Hardware

b. Network

d. Software

5. Which provides the physical link between your computer and the network
a. Network Hubs

c. Network Switch

b. Network Interface Cards

d. Router

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INFORMATION SHEET 1.4

Types Of Computer
A computer is defined as a machine that can be programmed to manipulate
symbols. Its principal characteristics are:

It responds to a specific set of instructions in a well-defined manner.

It can execute a prerecorded list of instructions (a program).
It can quickly store and retrieve large amounts of data.

Therefore computers can perform complex and repetitive procedure quickly,

precisely and reliably.
Computers can be generally classified by size and power as follows:

Personal computer:
microprocessor.

small,

single-user

computer

based

on

PERSONAL COMPUTER

Workstation: A powerful, single-user computer. A workstation is like a

personal computer, but it has a more powerful microprocessor and, in
general, a higher-quality monitor.

WORKSTATION

MINICOMPUTER

Minicomputer: A multi-user computer capable of supporting up to

hundreds of users simultaneously.

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Mainframe: A powerful multi-user computer capable of supporting many

hundreds or thousands of users simultaneously.

MAINFRAME

SUPERCOMPUTERS

Supercomputer: An extremely fast computer that can perform hundreds of

millions of instructions per second.

Personal Computer Types

Notebook computer
An extremely lightweight personal computer that weighs weigh less than 6
pounds and are small enough to fit easily in a briefcase. Aside from size, the
principal difference between a notebook computer and a personal computer is the
display screen. Notebook computers come with battery packs that enable you to
run them without plugging them in. These are also called Laptop computers.

NOTEBOOK COMPUTER

Laptop computer
A small, portable computer -- small enough that it can sit on your lap.
Sub notebook computer
A portable computer that is slightly lighter and smaller than a full-sized
notebook computer. Typically, sub notebook computers have a smaller keyboard
and screen, but are otherwise equivalent to notebook computers.
Hand-held computer
A portable computer that is small enough to be held in ones hand. The most
popular hand-held computers are those that are specifically designed to provide
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PIM (personal information manager) functions, such as a calendar and address

book. Hand-held computers are also called PDAs or Personal Digital Assistants,
palmtops and pocket

PERSONAL DIGITAL ASSISTANTS (PDA) / HANDHELD

COMPUTERS

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SELF-CHECK NO 1.4
Matching Type: Match the type of computer in Column A with its
description in Column B by writing the letter of the correct answer on the
blank provided before the number. Use a separate sheet of paper in
answering.
_______1.
_______2.
_______3.
_______4.
_______5.

A
Personal Computer
Mainframe Computer
Laptop Computer
Super Computer
Note book Computer

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a. A powerful, single-user computer.

b. An extremely lightweight personal
computer that weighs less than 6
pounds and are small enough to
fit easily in a briefcase.
c. A powerful multi-user computer
capable of supporting many
hundreds or thousands of users
simultaneously.
d. A small, portable computer -small enough that it can sit on
your lap.
e. A multi-user computer capable of
supporting up to hundreds of
users simultaneously.
f. An extremely fast computer that
can perform hundreds of millions
of instructions per second.
g. A small, single-user computer
based on a microprocessor.

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ASSIGNMENT
Instructions:
Guide Questions:
1. What are the common computer defects?
2. How would you diagnose the defects?
3. Identify some of the safety precautions in handling and working
with defective computers.

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ANSWER KEY 1.2

A.
1 LAN Card This is a computer circuit board or card that is installed in a
computer so that it can be connected to a network.
2. Soldering Iron is used to join two or more metal conductors with the
support of soldering lead melted around it.
3. USB Universal Serial Bus, a hardware interface for low-speed
peripherals such as the keyboard, mouse, joystick, scanner, printer and
telephony devices.
4. Flat Screw Driver is used to drive or fasten negative slotted screws
5. Multitester- is an instrument use to measure voltage, current and
resistance.
B.
1.
2.
3.
4.
5.

Port hub/ port

LAN card
Modem
Scanner
UTP (Unshielded Twisted Pair)

ANSWER KEY 1.3

1.
2.
3.
4.
5.

d
c
c
b
b

ANSWER KEY 1.4

1.
2.
3.
4.
5.

g
c
d
f
b

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Program/ Course:
Unit of Competency:

Computer Hardware Servicing

Install Computer Systems and Networks

Module:

Installing of Computer Systems and Networks

Learning Outcome # 02: Install Equipment, Device / System

Assessment Criteria:
1. Standard procedures for OHS in installing devices/systems are followed.
2. Operating systems/ devices are installed according to workplace standards.
3. Modification and innovation of devices/systems are done during
installation with the consent of the client.
4. Installation of the devices/systems are carried out in consonance with the
unit of specification
5. Unplanned events or conditions are carried out following the unit of
specification and procedure.
6. Approval obtained before any contingencies are implemented based on
established procedure.
7. Standard testing procedure are strictly followed for the newly installed
device/system.
Resources:
Tools, Materials and Equipment and Facilities
ICT Laboratory
Computer Table and Chairs
Computers
Printers
LCD
Webcam
Digital Camera
Installation CDs
And other Computer Acessories
References:

Andres Sr., Antonio M. Introduction of Computer. Fully Illustrated,

Valenzuela City; May 2003 World Class Publishing and Packaging
Sto. Domingo, Josephine C.,Learning Windows XP and Internet the Easy
Way Computers - The Easy Way
Computer Fundamentals, Makati City: STI Technology Institute Inc.;
Copyright 1997
http://www.geeks.com/techtips/2006/techtips-24aug06.htm
Computer Fundamentals, Makati City: STI Technology Institute Inc.;
Copyright 1997
Sawyer, Stackey G./ Williams, Brian K., Using Information Technology, A
Practical Introduction to Computers and Communications International Ed.
MC Graw-Hill Higher Education;2000

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INFORMATION SHEET 2.1

Personal Protective Equipment
Personal Protective Equipment
It refers to protective clothing, helmets, goggles, or other gear designed to
protect the wearer's body or clothing from injury by electrical hazards, heat,
chemicals, and infection, for job-related occupational safety and health purposes.
PPE can also be used to protect the working environment from pesticide
application, pollution or infection from the worker (for example in a microchip
factory).
Students even teacher during their laboratory period should require to use of
personal protective equipment. Some of these are:

Goggles A large spectacles, with

shields around the rims, for protecting
the eyes from dust, excessive light,
wind, etc.

Rubber Sole A special type of shoes

used to prevent electrical shock and
for waterproofing and insulating
purposes.

Apron A garment worn over the

front of the body as a protection for
ones cloth.

Dust Mask- A covering for the face to

prevent the inhaling or absorbing dust
and other chemicals

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Gloves - The covering material with a

separate sheath for each finger used
for hand protection.

Anti-Static and Safety Precautions

The little shock you experienced while you are walking across a carpeted
floor or touched a door knob, table, counter or even another person is a result of
static electricity. Static electricity is the discharge of electricity between two objects
with different electrical potential. Humans can't feel a static shock until it is several
thousand volts strong, but it takes less than 30 volts to fry a sensitive computer
component, such as a stick of RAM or a processor.
That's why computer technicians and home computer builders have to guard
their computers against the deadly ravages of static electricity, as well as take steps
to avoid injury to yourself

Safety and Anti-Static Rules

When possible, try to avoid working in carpeted areas. Carpeting greatly

increases static buildup within your body.
Always use an anti-static wrist strap when working on a computer (except
when working on monitors
Always disconnect a computer from the AC power and from any powered
peripherals while you are working on it.
Always grasp a metal part of the computer chassis with your bare hand
before you touch anything inside. Do this even if you are wearing an antistatic wristband.
Always handle electronic components by a non-conducting (non-metallic)
edge. Don't touch the pins or other connectors.
Never plug an ATX power supply into AC power unless it is connected either
to a computer's motherboard or to a dummy test load.
Always use a UL-approved surge protector or an Uninterruptible Power
Supply that incorporates surge and spike protection.
Never eat, drink, or smoke while working on a computer.

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ACTIVITY SHEET 2.1

Directions:
The class will be divided into five groups. Each group has their own
respective leader. The group will prepare a skit regarding personal protective
equipment. After the activity they will be graded thru the given Performance Score
Card below:
PERFORMANCE SCORE CARD
Scoring

Performance Criteria

1 2 3 4 5

1. The students clearly identified personal protective equipment.

2. The students utilized actual tools/device in performing the skit.
3. The students applied safety precautions during the play.
4. The play gave students more critical thinking on the personal
protective equipment.
5. The students cooperatively performed the play.
5
4
3
2
1

Excellently Performed
Very Satisfactorily Performed
Satisfactorily Performed
Fairly Performed
Poorly Performed

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INFORMATION SHEET 2.2

Introduction to Computer Operating System
Operating System (Os)

is a software that manages computer resources and provides

programmers/users with an interface used to access those resources.
is a layer of software which takes care of technical aspects of a computer's
operation. It shields the user of the machine from the low-level details of the
machine's operation and provides frequently needed facilities.

Below is a listing of common operating systems available today, and who developed
them.
Operating system

Developer

Operating system

Developer

Corel Linux

Corel

MS-DOS 5.x

Microsoft

Linux
MAC OS 8
MAC OS 9
MAC OS 10
MAC OS X
Mandrake Linux

Linux Torvalds
Apple
Apple
Apple
Apple
Mandrake

MS-DOS 6.x
Windows 2000
Windows 2003
Windows 95
Windows 98
Windows CE

Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft

MS-DOS 1.x

Microsoft

Windows ME

Microsoft

MS-DOS 2.x

Microsoft

Windows NT

Microsoft

MS-DOS 3.x

Microsoft

Windows Vista

Microsoft

MS-DOS 4.x

Microsoft

Windows XP

Microsoft

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SELF-CHECK 2.2
L.O. No. 2.

Conduct validation and testing

Use a separate sheet of paper in answering.

1. Discuss the importance of Operating system .

2. Name some of the common operating systems used nowadays.

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INFORMATION SHEET 2.3

Software Packages And Use Of Application Programs
Software is the component of a computer system which refers to the set of
instructions written in a code-that computers can understand and execute.
Another name for this set of instructions is program.
Three Types of Software
1. System Software
2. Application Software
3. Programming Language
System Software. This software tells the CPU what to do, a more common term is
Operating System (OS). The most popular OS in use for PC microcomputer is
Microsofts MS DOS. DOS for short is a collection of various programs that help
control your PC. Other operating systems are Microsoft Windows (from the early
Windows 95 and 98 to the current windows Vista, OS 2, MAC OS, Unix, Linux and
Apples OS 9.
Application Software. This is designed and written to perform specific personal,
business, or scientific processing tasks, such as payroll, processing, human
resource management, or inventory management. Common Application software
are the following:

Word Processor This serves as an electronic typewriter and even more.

With word processors, the user can easily produce quality documents like
memos and reports. Popular word processors include MS Word and Word
Perfect.

Spreadsheets- These are programs that simulate a paper divided into rows
and columns, where values can be placed. These are used for advanced
numerical analysis and calculations. Some of the more common spreadsheet
programs are Lotus 1-2-3 and, Ms Excel and Open Calculate.

Database Programs These serve to collect a structured collection of data,

which can later be managed and manipulated.

Presentation Software These are programs that allow users to create

electronic presentation for reports and other functions.

Desktop Publishing Software This allow the user to create page makeups
and do simple typesetting to produce various materials, such as books
pamphlets, reports, and booklets.
Example of DTP software are MS
Publisher, and PageMaker.

Reference Software These are electronic versions of various references

such as encyclopedia, almanacs, atlases, dictionaries, thesauri, and the like.

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Graphics Programs These allow the creation and manipulation of graphics,

images, objects, and pictures. Some of the common graphics programs are
CorelDraw, Photoshop, and Computer Aided Design (CAD)

Educational Software These include tutorials and electronic lessons that

give students knowledge or training in a particular subject or skill, such as
Math or Science or in gardening or cooking.

Computer Games These are programs that simulate real games or provide
entertainment and adventure to users.

Network Software These are programs that make it possible for computers
in different areas to be connected, allowing their users to communicate with
each other.

Language Software These provide programmers with the necessary tools

to write programs and instructions to computer.

Programming Software. Programmers use this software for making computer

programs. Programming software is a tool to make software using different
programming languages.

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SELF-CHECK 2 .3
A. TRUE OR FALSE. Write T if the statement is true and correct and F if it is not.
Use a separate sheet of paper in answering.
______ 1. Word processors are used to create special movie effects.
______ 2. Systems software tells the CPU what to do.
______ 3. Software refers to the set od instructions that computer can understand
and execute.
______ 4. Reference software includes tutorial and electronic lessons that give
students knowledge or training in a particular subject or skill.
______ 5. Graphics Program allow the users to execute electronic presentations for
reports and other functions.
B.Discuss briefly the three types of software.

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INFORMATION SHEET 2.4

Peripheral Devices
A peripheral device is any component or piece of equipment that expands a
computers input, storage, and output capabilities. Peripheral devices serve
specific purpose, enhance a computers functions, or add new service or additional
resources.
Video Card - converts the processors output information into a video
signal that can be sent through a cable to the monitor.
Sound Card enhances the computers sound-generating capabilities by
allowing sound to be output Philips Screw Driver- Used to drive or fasten
positive slotted screws through speakers
Monitor is the display device that takes the electrical signals from the
video card and forms an image using points of colored light on the screen.

MONITOR

SPEAKERS

Speaker plays sounds transmitted as electrical signals from the sound

Printer - an output device that produces text and graphics on paper.

card.

PRINTER

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 Keyboard an input device that converts letters, numbers, and other

characters into electrical signals readable by the processors.

KEYBOARD
MOUSE

Mouse is used for inputting commands and to manipulate objects

viewed on the computer display screen.
Microphone - a device that converts sounds to electrical signals by
means of a vibrating diaphragm.
Scanner - it is an input device that reads text or illustration printed on
paper, translates the information into a form that a computer can use.

SCANNER

DIGITAL
CAMERA

Digital Camera use a light-sensitive processor chip to capture

photographic images in digital form on a small diskette inserted in the camera or
on flash memory chips.
Graphic tablet objects are drawn using a pen or a puck. The puck is
technically a tablet cursor, not a mouse.
Joy Stick - a hand-held control stick that allows a player to control the
movements of a cursor on a computer screen or a symbol in a video game .

Sample Presentation / Illustration of Peripheral Devices

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Other Peripheral Devices

Hard-disk drive is a storage device that stores billions of characters of
data on a nonremovable disk.

HARD DRIVE

MODEM

MODEM

Modem an electronic device that connects computers via a telephone line,

allowing the exchange of information.

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SELF-CHECK 2.4
A. Identification. Label the following peripheral devices and give their functions.
Use a separate sheet of paper in answering.
1.

2.

3.

4.

5.

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INFORMATION SHEET 2.5

Multimedia Systems
Multimedia is the combination of different types of communication media
(sound, print, video, and so on)
Multimedia refers to computer system that lets the user access and interact
with computerized text high resolution still graphics, motion visuals, and sound.
Three elements in particular distinguish multimedia: sound, motion, and the
opportunity for interaction.
CD-ROM is the backbone of multimedia applications, a spinoff of audio CD
technology, stands for compact disk-read-only memory. The name implies its
application. CD ROM disks are created at a mastering facilities, just as audio CDs
are created at a recording studio. The following is a sampling of available CD.

The Grolier Electronic Encyclopedia

The Oxford English Dictionary
Microsoft Bookshelf
Great Cities of the World
Sound Effects
The Animals
World Atlas
Dessert Storm and others

These days a desktop computer is usually a multimedia computer, with

sound and graphics capability. A multimedia computer features such equipment
as a fast processor, DVD device, sound card, graphics card and speakers, and you
may also wish to have headphones and microphones. You may even wish to add
scanner, sound recorder, and digital camera.
Multimedia presentations are becoming more and more prevalent. These
types of presentations are being used not only in encyclopedia and other reference
tools, but for selling a product or teaching a new concept.

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SELF-CHECK 2.5
1. What is multimedia? Give examples of communication media.
2. Discuss the importance of multimedia in maintaining, upgrading and
repairing our Personal Computers.

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INFORMATION SHEET 2.6

Computer PC Hardware
HARDWARE Refers to the tangible (things you can touch) components of a
computer system. Hardware components are further divided into three groups
namely
Input Devices
Output devices
System Unit

INPUT DEVICES. Performs the two most basic computing tasks: issuing
commands and entering data. Common input devices are the following:
- Keyboard is a standard input device of most computers

MOUSE
KEYBOARD

- Mouse is a hand-clicked device used for pointing. The modern mouse

uses a ball for movement and has two to three buttons.
- Trackball is like a stationary, upside down mouse.
- Joystick is an input device which is commonly used for computer games

JOYSTICK
LIGHT PEN

- Light pen a device used to draw, write, or issue commands when it

touches a specially designed screen.
OUTPUT DEVICES. After processing the data fed into computer with the use of
input devices, the information must now be outputted in a form understood by
human beings. Output devices are classified according to the output they can
produce. An output which you can hold in your hand is called hard copy. Output
types such as audio and video are referred to as soft copy. The following are output
devices used.

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- Printer - - an output device that produces text and graphics on paper

NON-IMPACT PRINTER

IMPACT PRINTER

- Video Monitors The monitor, or display is used to provide soft copy

output. Video monitors are either monochrome or colored

VIDEO
MONITOR

SPEAKERS

Speakers- play sounds transmitted as electrical signals from the sound card.

Modem a device that sends and receives data over telephone lines to and
from computers.
Modem

THE SYSTEM UNIT. The system unit is the part of the computer which
is responsible for accepting and processing the data brought in by the input
devices. It also responsible for passing the resulting information to the users
via the output devices.

The Main Circuit Board - Also called the "system board," is the main
printed circuit board in an electronic device, which contains sockets that
accept additional boards. In a personal computer, the motherboard contains
the bus, CPU and coprocessor sockets, memory sockets, keyboard controller
and supporting chips.
MAIN CIRCUIT
BOARD

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Port is a connection from the main circuit board to a peripheral device

such as a keyboard, a printer or a video monitor. The port is also called an
interface. Ports are arranged at the rear of the main circuit board.

Expansion Slot is a receptacle inside a computer or other electronic

system that accepts printed circuit boards.

The Bus. is responsible for transporting electronic signals from place to

place or specific predefined routes.

The CPU The CPU is the computers processor, controller and storage
device

Case and Power Supply is also known as the system unit, the case or
system cabinet is the box that houses the processor chip (CPU), the memory
chips, and the motherboard with power supply, as drive, and CD-ROM or
DVD drive. It include a power supply unit and a fan to keep the circuitry
free from overheating.

MAIN CIRCUIT
BOARD

Clock it synchronizes the operation of all parts of the PC, and provides the
basic timing signal for the CPU.

Memory The memory in a computer system is of two fundamental types:

The main memory and the secondary memory.

MAIN CIRCUIT
BOARD

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RAM-(Random Access Memory) is a group of memory chips, typically of the

dynamic RAM (DRAM) type, which function as the computer's primary
workspace. The "random" in RAM means that the contents of each byte of
storage in the chip can be directly accessed without regard to the bytes
before or after it.

BIOS The BIOS (Basic Input / Output System) is a ROM chip that
provide.

CMOS stores the configuration of the PC (example the password, disk type,
amount of memory installed, current time and data). CMOS stands for
Complimentary Metal-Oxide Semiconductor.

Secondary Memory Secondary memory is where programs and data are

kept for a long term basis. Common secondary storage devices are the
floppy disk and hard disk, Compact disk or CD.

FLOPPY DISK (or diskette) is as flimsy as a sheet of paper but is protected

by a sturdy, square jacket that encases it. It has a low capacity, and is very,
very slow compared to other storage devices.

FLOPPY DISK
PROCESSOR CHIP

HARD-DISK DRIVE A hard-disk drive is a storage device that store billons

of characters of data on a nonremoveable disk platter.

HARD- DISK DRIVE

FLOPPY DRIVE

CD-ROM/DVD Drive

CD-ROM/DVD DRIVE A CD (computer disk) drive, or its more recent

variant, a DVD (digital video disk, is a storage device that use laser
technology to read data from optical disks.

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VIDEO CARD is a board that is plugged into a period computer to give it

display capabilities. It connects the processors output information into a
video signal that can be sent through a cable to the monitor.

VIDEO CARD

SOUND CARD

SOUND CARD - enhances the computers sound generating capabilities by

allowing sound to be output through speakers.

MODEM A modem is a device that sends and receives data over telephone
lines to and from computers.

MODEM
IDE CABLE / FLOPPY CABLES

POWER CABLES it supplies power from the power supply to the drive.
The power cables are red, yellow and black. The yellow wire furnishes 12
volts of power, the red wire furnishes 5 volts of power, the two black wire
are ground wire for each.

IDE AND FLOPPY DISK RIBBON CABLE IDE stands for Integrate Device
Electronics. It shows how to connect an IDE cable to two devices namely the
top device (master) and the bottom device (slave).

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SELF-CHECK 2.6
A. MULTIPLE CHOICE.

Write the letter of the correct answer.

Use a separate sheet of paper in answering.

1. What do you call a device converts computer output into display images?
a. Floppy disk
c. Printer
b. Monitor
d. Processor
2. Which of the following is a secondary storage device?
a. Floppy Disk Drive
c. Printer
b. Memory Chip
d. Processor
3. If you want to enhance your computers capabilities, which would you install?
a. Monitor
c. Speaker
b. Sound Card
d. Video Card
4. What part of the main circuit board would you connect a peripheral device such
as keyboard, printer or video monitor?
a. The Bus
c. Expansion Slot
b. Port
d. Cable
5. You want a hard copy of your input, which would provide you this?
a. Monitor
c. Speaker
b. Printer
d. Video Camera
B. TRUE OR FALSE. Write True if the statement is correct and False if it is wrong.
1. The main memory is a software component.
2. Processing is the manipulation by which a computer transforms data into
information.
3. The operating system is the part of the system software.
4. Input devices include the keyboard and the mouse.
5. Main memory is where programs and data are kept on along term basis.

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INFORMATION SHEET 2.7

LOCAL AREA NETWORKS (LANs) SYSTEMS AND CONFIGURATIONS
A network is a group of interconnected computers, linked for the purpose of
sharing files, programs and peripherals. Through your computers or office network,
you can run programs, use printers, and edit files from other computers as if they
were located on your own.
A server is the computer on the network that manages the network
resources, such as the shared files, programs and printers.
Local-area network (LAN) is a computer network covering a small geographic
area, like a home, office, or group of buildings e.g. a school.
The majority of networking, particularly at the corporate level, is done using
the internet standard. At the center of the basic diagram of a wired network is
either a hub or a switcher and computers are connected to the hub, much like
spokes of a wheel or star. Each connection at the hub is called a port.
Three Basic Network Categories
Local Area Network- the smallest of the three network types, consists of PCs
connected together within a limited area, such as within the same building,
floor or department.

LOCAL AREA
NETWORK

Metropolitan Area Network is a network that spans no more than 50 miles.

It is design to connect LANs spanning a town or city

METROPOLITAN AREA
NETWORK

WIDE AREA NETWORK

Wide Area Network is used to distribute information thousand of miles

among thousands of users.

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Network Terms:
Network Server- is a powerful computer whose sole purpose is to serve
network clients.

NETWORK SERVER

Host any computer whether mainframe, server, or even PC that acts as an

information source on a network.
Peers- mean any computer sharing the same protocol layer with another
computer.
Workstation- is any network computer that connects to and request
resources from a network
Protocol refers to the specific standards governing the sending and
receiving of data.

Types of Networks
server/client use a network operating system to manage the entire work.

peer-to-peer - no centralized computer oversees the networks, no server,

and computers simply connect with each other in a network group to share
files, printers, and internet access.

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The Basic Rule

The basic rule for network design is known as the 5-4-3 rule. It states that in a 10
Mbps. Ethernet network:
you can have a maximum of five cable segments between any two computers
you can have a maximum of four repeaters (hubs, switches, wireless access
points, etc.) between any two computers
of the five cable segments (maximum) between any computers, only three of
these can terminate in computers.

ACTIVITY SHEET 2.7

A. Tools and Materials:
A4 bond paper
Pencil and eraser
B. Procedures
1. Draw an example of a network / networking.
2. Use only common shapes (ex. line, square, circle or rectangle) to
represent the actual figures./ objects.
3. Indicate the name of network drawn.

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INFORMATION SHEET 2.8

Computer Symptoms and Diagnosis
No matter how well built your PC is, and how well written its software,
something is eventually going to go wrong.
Many times, computers will get slow for seemingly no reason at all. Devices
often malfunction and system problems can arise out of nowhere. For people who
rely on their computer for business or personal use, these computer errors can be
frustrating and problematic.
One of the most important aspects of using a PC is taking care of it.
Maintenance involves keeping your hard disk in optimum working condition,
checking for errors, and backing up important files. Maintenance tasks also
include adding new hardware to your system and updating the files that control
your hardware (called drivers).
Common Error Messages
As you work on your computer, there are error messages that come up. The
machine at times tries to tell you where the problem is. These messages are like
detective clues for the Help Desk.
Common Problems
1. My monitor is blacked out
2. I dont have any sound.
3. My machine is stuck and wont do anything
Checking of Peripherals
Keyboards

If our machine, when booting, gives off a constant beeping noise, it is telling
that your computer keyboard is not connected or not working.
If there is no response, check the indicator light on the keyboard.
Is there a key stuck? Gently pry off the cover and clean it with alcohol.
Make sure it is not connected to your machine when you are cleaning it.
Mouse

If your mouse starts acting erratic, it could be an insufficient memory

problem.
If your mouse will only move one way, either vertically or horizontally, your
mouse may need cleaning. Shut down your machine and unplug your
mouse from the computer.
Optical mouse need cleaning of its bottom every now and then too.

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Printer

Verify that the printer is working correctly by running a test print.

Unplug the printer cable from the back of the PC and try to print the printer
Reattach the printer and run another test print,
Turn off the printer and try to print to it.
What error messages appear? Turn the printer back on and run a test print
Turn off the printer and remove the ink or toner cartridge. Turn the printer
back on. Do any error messages appear? Try printing to the printer. Do any
error messages show up them?
Reinstall the ink or toner cartridge and run a test print. Remove all of the
paper from your printer and then try to print it. What error messages appear
now?

A Dead PC

First check the cable

Check the wall outlet
Turn the system off and wait for a few seconds and then try again.
Reach behind the machine and see if you feel air blowing out of the power
supply.
Look at the keyboard for the indicator lights being lit up as the machine
boots.
Sometimes the monitor has something to do with the system acting up.
Unplug the power cord from the monitor and the wall and re plug it.
Listen to identify a beeping series if there is one.

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OPERATION SHEET 2.8

Computer Symptoms and Diagnosis
Equipment, Tools, and Materials:

Window system, any type of printer

Given the following tools, materials and equipment, perform computer symptoms
and diagnosis.
You will be assessed using the criteria in the score card below.
PERFORMANCE SCORE CARD
Scoring

Performance Criteria

1 2 3 4 5

1. The printer is printing successfully

2. The printer and power cable attached properly
3. Safety precautions are carefully observed.
4. The ink or toner is properly reinstalled.

5 4 3 2 1 -

Excellently Performed
Very Satisfactorily Performed
Satisfactorily Performed
Fairly Performed
Poorly Performed

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ANSWER KEY 2.2

1. Operating System configures and manages hardware and it helps to connect
hardware and applications.
2. Common operating systems are MAC OS, Windows, MS-DOS and Linux.

ANSWER KEY 2.3

A. True or False
1. False
2. True
3. True
4. False
5. False
B.
System Software tells the Central processing unit what to do.
Application Software This is designed and written to perform specific
personal, business, or scientific processing tasks, such as payroll processing,
human resource management, or inventory management.
Programming Software - to make software using different programming
languages.

ANSWER KEY 2.4

1. Modem - allows a given computer to share data or otherwise a device which let
computers exchange information
2. Mouse It is used for pointing and also to easily access other commands
3. Keyboard It is primarily used in entering and editing data
4. Speaker It play sounds transmitted as electrical signals from the sound card.
5. Monitor It displays activity inside the computer

ANSWER KEY 2.5

1. A multimedia is a combination of multiple communication media such as text,
graphics, video, animation, sounds and others.
2. Since CD-ROM is the backbone of multimedia applications we now have different
software applications that help the computer technician or even the user to
maintain, upgrade, install and repair our computers.
Also to be considered the different websites from the internet thathelp us in solving
and fixing related problems.

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ANSWER KEY 2.6

a) Multiple Choice.
1. a
2. c
3. d
4. b
5. c
b) True or
1.
2.
3.
4.
5.

False
False
True
True
True
False

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Program/ Course:
Unit of Competency:

Computer Hardware Servicing

Install Computer Systems and Networks

Module:

Conducting Validation and Testing

Learning Outcome No. 3

Conduct validation and testing

Assessment Criteria:
1. OH&S policies are strictly followed resulting to no lost time injury.
2. Specified testing procedures for circuit and system are carried out.
3. Installed devices/systems are protected against loss/damage in
accordance with established standard
4. Approval is obtained before any validation or testing is employed.
5. Installation proceedings, devices/systems test conforms with
specified requirements.
6. Every device system noticed to cause malfunction of the system is
removed, tested and returned to pretest condition in accordance
with the established procedures.
7. Final inspection, testing and validation are undertaken to ensure
quality performance of the system.
8. Documentation of the performed job is submitted to a laboratory
teacher following the format given.
Resources:
Tools, Materials and Equipment and Facilities
ICT Laboratory
Computer Table and Chairs
Computers
Printers
Installation CDs
And other Computer Accessories

References:

Sawyer, Stackey G./ Williams, Brian K., Using Information Technology, A

Practical Introduction to Computers and Communications International Ed.
MC Graw-Hill Higher Education;2000
Meyers Mike, Introduction to PC Hardware and Troubleshooting, Philippines:
McGraw-Hill Education (Asia): 2006
Marcelo, Antoinette R., Understanding PC Hardware, Philippines: Jemma
Inc., 2007
http://www.pcguide.com/byop/byop_PoweringUptheSystemfortheFirstTime.htm
http://www.tekxam.com/StudyGuide/concepts/Troubleshooting/troublesh
ooting.html
http://www.pcguide.com/ts/toolsSoftware-c.html
http://www.pcguide.com/ts/toolsSoftware-c.html

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INFORMATION SHEET 3.1

TESTING PROCEDURES
Testing Procedures

Deciding When to Test the System.

defects

Preparing to Test the System . Its recommended that you should not plug
your computer and monitor directly to a wall outlet. Rather, you should
purchase a UPS (uninterruptible power supply). The UPS serves as a surge
protector to prevent your system from being damaged if a power spike is
delivered to it and when power will fail unexpectedly. The UPS gives you time
to save your work and properly shut down your system. If a system is turned
off and back on rapidly, its probably not good for the system. A very short
power drop could mimic this effect and could be hard on both the computer
and the monitor. A UPS prevents this.

Identify computer symptoms and

Plugging in the power cord to the back of

the case

Powering Up the System for the First Time . Examining the back of the
PC case, we see that there is a switch with two positions, 0 and 1. Zero often
means off, and one often means on in the computer world. We turn the
switch from 0 to 1 and push the power button again

Adjusting BIOS Settings . To enter BIOS setup, a key, such as delete, is

usually pressed when the system first starts up. Consult your main board
manual if you want to learn more about BIOS setup.

Replacing the Side of the Case and Bezel . Now that your system is tested
and weve visually seen that the CPU fan is spinning properly, we can shut
down the system and replace the side of the

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Replacing the side of the case

This case side must be pushed toward the back of the case to engage
lugs on the case. Before closing the case, be sure no wires or cables are
near the edges where they might get pinched.

Screwing in the side of the case

Some cheaper cases have poorly tapped threads for the screws, so use
only minimal force to tighten the cover screws.

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Closing the bezel

Here the lip of the bezel hits the CD-RW drive and we need to gently lift up the CD
drive to close the bezel. Dont just slam the bezel to close it. Close it gently to be
sure nothing interferes with it closing.
It also saves wear and tear if you depress the front cover latch as you close it.. Tilt
the front of the case upward to get a good grip on the latch.

Back of the side panel

If you have difficulty replacing the side of your case, examine it carefully to see how
the lugs engage the rest of the case.

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SELF-CHECK 3 .1
SEQUENCING. Arrange the following Testing Procedures in their proper order by
writing A for the first, B for the second, and so on down to the last.
______
______
______
______
______

1.
2.
3.
4.
5.

Prepare to test the system.

Powering Up the System for the First Time
Deciding When to Test the System
Replacing the Side of the Case and Bezel
Adjusting BIOS Settings

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INFORMATION SHEET 3.2

Cable Troubleshooting
Cable Troubleshooting
Knowing simple troubleshooting techniques may help you correct some
situations and continue working. The main factors to keep in mind when
troubleshooting are: do not panic, take a common sense approach, and work from
general to specific when addressing the problem.
A series of troubleshooting tips are listed below.
Hardware
Make sure that the power cable is plugged in.
Some computer systems have several power cables, often one for each
component. Check each one and make sure that the plug is completely plugged in.

Be sure that all cables are connected.

Computer systems usually have several cables associated with them that are
used to connect the peripherals to the main system. Check both ends of the cables
and make sure they are plugged in securely and plugged into the correct location.
See to it that all components are switched on.
Most systems have components and peripherals attached to them and quite
often each one has its own power switch. All components must be switched on if
communication is to be established between them.
The keyboard and mouse cables are snugly connected to their ports.
The keyboard and mouse are moved every time the computer is used they
can work themselves loose over time. Check their connections.
Watch out for power outages or electrical storms.
Power outages and lightening strikes can damage your system. If lightning
has damaged your system, you very likely have a serious problem with some
component in the system. This is a good time to ask for assistance from someone
who deals with these types of problems on a regular basis. A UPS (uninterruptible
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power supply) should prevent any damage from power outages and will also provide
some protection from lightning. But remember, nothing stops a direct lightning hit.
The best protection is to completely unplug the system from electrical outlets and
unplug the modem connection.

Check if the network is operating and that the phone line is valid.
If your computer is not communicating, check the phone line or network
cable for a good connection. If you have a dialup connection, pick up the phone
and listen for a dial tone. If you are connected to a network, contact your network
administrator.
Shutdown the system down and restart.
One of the great (and often frustrating) properties about computers is that in
many cases just turning the system off, waiting a minute and then turning it back
on will correct the problem.
Ask for assistance.
Your computer system is a significant investment and an important tool. Do
not let your pride keep you from asking for help when you need it.
If you are not sure ask!

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OPERATION SHEET 3.2

Cable Testing / Troubleshooting
Equipment, Tools, and Materials:
Regulator (AVR), Power Cable

Computer Unit, Automatic Voltage

Given the following tools, materials and equipment, perform cable testing
and troubleshooting
You will be assessed using the criteria in the score card below.
PERFORMANCE SCORE CARD
Scoring

Performance Criteria

1 2 3 4 5

1. The power cable plugged in properly.

2. The connection of AVR to the Power source is done properly.
3. Safety precautions are carefully observed.
4. The fuse and the switch are carefully checked.
5. Replacement of defective devices is successfully done.
5
4
3
2
1

Excellently Performed
Very Satisfactorily Performed
Satisfactorily Performed
Fairly Performed
Poorly Performed

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INFORMATION SHEET 3.3

Diagnostic Software
Diagnostic Software
The purpose of diagnostic software is simple: to test drives and diagnose
potential problems. These programs usually come with retail drives on a floppy disk,
or can be downloaded from the manufacturer's web site. In some cases a single
program will function for any of the manufacturer's drives, but in other cases a
different program is needed depending on the drive model.
If you suspect a problem with your hard disk, you should always run a
diagnostic program to check the status of the drive.
The following are the common diagnostic software .

Power-On Self Test (POST): It is built into system BIOS and it runs every
time you start up your PC automatically. It is often the best indicator of
system problems.
MEM.EXE: This simple utility, built into recent versions of DOS and also
Windows 95, provides with details about memory configuration, as well as
what is currently using memory.
Microsoft Diagnostics: Better known as "MSD.EXE", this is a small DOS
utility that takes a brief inventory of the contents of a PC and shows them a
text-based format. This is very useful for seeing what disks are in the system,
how much memory is installed, and also for checking system resource usage
such as LPT ports and IRQs. It will show what type of BIOS are using and
also what UART chip have in the serial ports.
The Windows 95 Device Manager: This is the most useful tool for
identifying system configuration and resource usage information under
Windows 95.
Norton System Information: This utility is similar to the Microsoft
Diagnostics, SI shows a great deal of information about what is in the PC.
This program is part of Symantec's Norton Utilities.
Microsoft ScanDisk and Norton Disk Doctor: These programs are used to
check for hard disk problems. This includes file system corruption and hard
disk read errors. They should be used when hard disk problems are
suspected.
Norton Diagnostics: It includes tests of the processor and motherboard and
system memory, and will identify some types of resource conflicts.

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SELF-CHECK 3.3
Identification.

Identify the correct Diagnostic tool or software stated below.

Use a separate sheet of paper in answering

1. This program includes file system corruption and hard disk read
errors.

2. This is the most useful tool for identifying system configuration and
resource usage information.

3. A Diagnostic Software often the best indicator of system problems

4. It includes tests of the processor and motherboard and system
memory, and will identify some types of resource conflicts.

5. Known as "MSD.EXE a small DOS utility that takes a brief inventory

of the contents of a PC

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INFORMATION SHEET 3.4

Device Drivers
Device Drivers
Now that you have an operating system installed, youll need to install
drivers for your devices such as Video Cards, Network Interface Cards, Sound
Cards, etc. In many cases, if Windows recognizes the device, drivers will be
installed automatically. In some cases, generic drivers are installed and they will
work fine.
Drivers are small software programs that help the operating system use or
drive the device. Whenever a device doesnt work properly, ask if the proper driver
has been installed.
Driver Installation Example: Monitor Driver
Installing the proper monitor information files is one of the small things that
purchasing a fully assembled PC
Default Monitor Driver
In the Control Panel, select.System to open the System Properties dialog box
Then select Device Manager to get a list of hardware in the PC. Finally, click
Monitor, and youll see that a generic monitor is listed.

System Properties

Installing a Sound Card Drivers

Once the sound card is installed, start the system and let the windows Plug and
Play install the sound cards drivers. After your driver is installed, make a quick
trip to Device Manager to make sure that the driver was installed correctly. .
The Printer Install Wizard is perfectly installed
Installing Other Drivers
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Proceed similarly to install drivers for your other devices, such as a sound
card if you have one. Whenever a device doesnt seem to be working properly, ask if
youve installed the proper device driver or if its been done automatically. Looking
for the device under Device Manager in Windows is a good way to see if the device
driver is installed. As you can see in the figure below a question mark by Ethernet
Controller in Device Manager shows that network drivers arent yet installed.

Unrecognized device
If your main board has built-in sound or networking, a CD that contains
drivers probably came with the main board. Place the CD into the CD drive and let
Windows XP search for the appropriate driver.
Other common drivers are LAN (Local Area Networking) driver, CD media
driver, expansion cards, keyboards, printers, USB devices and others.

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OPERATION SHEET 3.4

Device Drivers
Material: Installation CD
Given an installation CD, perform installation of a device driver.
Students output will be graded thru Performance Score Card below.
PERFORMANCE SCORE CARD
Scoring

Performance Criteria

1. The system is correctly started.

2. The Installation CD is properly inserted.
3. Handling and safekeeping of installation CD is observed.
4. The instructions how to install device drivers are accurately
followed.
5. The device drivers are successfully installed
5
4
3
2
1

Excellently Performed
Very Satisfactorily Performed
Satisfactorily Performed
Fairly Performed
Poorly Performed

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INFORMATION SHEET 3.5

Installation Of Peripherals, Network Devices And Other I/O Devices
Installation Of Peripherals
Note: If your computer doesnt have an operating system installed
yet, you will want to stop after you install your mouse and keyboard,
install your operating system, and then resume the installation of your
peripherals

Installing the Keyboard

1. Read and follow the manufacturers instructions
2. Determine if the keyboard uses a PS/2 or USB connector. The PS/2
connector for keyboards is round and typically colored purple, while the
USB is flat and rectangular in shape.

PS/S CONNECTOR

USB CONNECTOR

3. Installing the keyboard by plugging it into the chosen port.

Note: Do not install your keyboard while your Computer is
powered on and do not unplug your keyboard while your computer is
running.

Installing the Mouse

Installing a mouse is very similar to installing a keyboard. You will still find
mice with either USB or PS/2 connectivity, although most of the newer mice will
use a USB connection, especially if you are using a mouse for gaming. Just like the
keyboard, you can also use an adapter to change a USB connection to PS/2. If you
are going to have a lot of USB peripherals, you may want to consider using
adapters for your mouse and keyboard or perhaps using a USB hub for some of
your peripherals. To complete the installation, simply plug the mouse into the
proper port.
Installing the Monitor
Installing a monitor (also known as a display) requires
1. Provide a free power outlet for A/C power.
2. Identifying the connection type you will use to connect the monitor to
your graphics card
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3. For the best picture quality possible, use the digital DVI port on your
graphics card and display if they are available. Most graphics cards now
support multiple monitors and they typically include the adapters
required to change a DVI connection to VGA for older displays.
4. Once you have the display plugged in, simply connect it to the
appropriate connector on your video card and you are ready to go.
Drivers are not typically required for displays. but once again consult the
manufacturers instructions for details.
Installing the Speakers
1. Determine the type of speakers you are using. Perform a simple set of
2.0 or 2.1 speakers.
2. Connect the audio cable to the line-out jack of your computers sound
card, and connect the other end(s) to the speaker unless they are already
hard-wired
3. Plug in the power cord.
4. If you are using a full 5.1 or 7.1 surround sound system, the connections
get a bit more complicated.
5. Read the instructions that came with the speakers and sound card for
full details on this step. You can also find USB-powered speakers that
have their own sound card built in and need only be connected to power.
Installing a Webcam
Most webcams are USB-powered and simply require that you plug them in
and install their drivers. However, some cams require that the drivers be installed
first, so be sure to read the instructions that came with your webcam to avoid any
problems. If you bought a FireWire (a form of connection that is often faster than
USB connections) webcam, ensure that your computer has a FireWire port because
they are not yet all that common.
Installing the Printer
1. Make sure that you have an appropriate printer cable and, if necessary, a
separate power cable.
2. Turn off your PC and install the USB or parallel cable between the printer
and the PC.
3. Insert the ink cartridge or toner cartridge.
4. Plug in the printer and turn it on.
5. Reboot you PC.
6. Wait for Windows to see the new printer hardware and start the Printer
Install Wizard.
7. If you have an Installation CD, cancel the Printer Install Wizard and allow
it to auto play. Follow the instructions to install the printer driver.
8. After the printer has been installed, run a test print to verify that the
printer is working properly.
Installing a Scanner
Installing a scanner is almost identical to installing your printer. Again, you
will simply need to install the drivers and then plug the USB cable in
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OPERATION SHEET 3.5

Installation of Peripherals, Network Devices and other I/O Devices
Equipment, Tools, and Materials:
Window system without an installed
printer, any type of printer with cables, documentation, and an installation CD
Given the following tools, materials and equipment, perform installation of a printer.
Students output will be graded thru Performance Score Card below.
PERFORMANCE SCORE CARD
Scoring

Performance Criteria

1. The USB or parallel cable is properly installed.

2. The ink or toner cartridge is correctly inserted.
3. The printer is properly plugged and turned on.
4. The Personal Computer (PC) is rebooted.
5. The Printer Install Wizard is perfectly installed

6. A test print is successfully done.

7. The printer is perfectly working.
5
4
3
2
1

Excellently Performed
Very Satisfactorily Performed
Satisfactorily Performed
Fairly Performed
Poorly Performed

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ANSWER KEY 3.1

1.
2.
3.
4.
5.

B
C
A
E
D

ANSWER KEY # 4.3.3

1.
2.
3.
4.
5.

Microsoft ScanDisk and Norton Disk Doctor

The Windows 95 Device Manager
Power-On Self Test (POST
Norton Diagnostic
Microsoft Diagnostic

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