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How To Use Disc To Motivate

This document discusses using the DISC assessment tool to understand different personality types and how to motivate and manage people more effectively. It provides an overview of the four main personality factors measured by DISC - Dominance, Influence, Steadiness, and Compliance. For each factor, it describes key characteristics, strengths, limitations, and behaviors under stress. The document emphasizes that understanding your own personality type as well as adapting your communication style to different types is key to building rapport and resolving conflicts with others.

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manori
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80 views10 pages

How To Use Disc To Motivate

This document discusses using the DISC assessment tool to understand different personality types and how to motivate and manage people more effectively. It provides an overview of the four main personality factors measured by DISC - Dominance, Influence, Steadiness, and Compliance. For each factor, it describes key characteristics, strengths, limitations, and behaviors under stress. The document emphasizes that understanding your own personality type as well as adapting your communication style to different types is key to building rapport and resolving conflicts with others.

Uploaded by

manori
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Using DISC To Motivate and Manage

Presented by: Rich George, NOI Coach

About the NOI Coach


Over 17 Years Industry Experience
Active in the National Apartment
Association and Member of the NAAEI
Faculty
National Lyceum Graduate as well as
CAPS, ARM, CHPE, HOM, and Real
Estate Broker
Founder of NOI Coach a Coaching
and Consulting Firm Specializing in the
Multi-Family Industry
Nationally Recognized Speaker and
Author

What Is Your @#$%! Problem?


How many of you have said this to someone at
work?
How many of you have had this said to you at
work?
How many people at work would you like to say
this to?

Have You Ever Thought?


What planet are you from?
I want to quit this job because of
the people that I work with.
great jjob if it werent
It would be a g
for all the DARN PEOPLE.
I am the only sane person that
works here!!!

The Art Of War


If you know the enemy and know
yourself, you need not fear the result of
a hundred battles.
If you know yourself but not the enemy,
f every victory
for
i t
gained,
i d you will
ill also
l
suffer a defeat.
If you know neither the enemy nor
yourself, you will succumb
in every battle.
Sun Tsu

Key to Success: Understand Yourself


The DISC Profile was designed to help people win, and
to achieve a greater degree of success in life and work.
Achievers throughout history have had one thing in
commonthey know themselves.
Achievers dont underestimate what they can do. They
dont sell themselves short.
They know their own limitations and, by realizing their
weaknesses, are able to develop plans to overcome
their shortcomings and take full advantage of their
strengths.

Uses for the DISC Profile

Goal
Setting

Family

Conflict
Resolution

Job
Selection

Relationships

Customer
Service

Social
Situations

Sports

Sales

Career
Planning

Team
Building

What Does DISC Measure?


BEHAVIOR
SKILLS
EDUCATION

HOW

VALUES
INTELLIGENCE

& TRAINING
& EXPERIENCE

NOT WHY

NOT WHAT

The Dominance Factor


HIGH

Descriptors
Bold
Driving
Pioneering
Direct
Competitive
Determined

Lets just go for it.

Situational (17 23)

LOW

Descriptors
Peaceful
Agreeable
Cautious
Cooperative
Humble
Mild

We need to examine
the situation first before
we go charging in.

General CharacteristicsDominance

D
DOMINANCE
DESCRIPTORS:

VALUE TO THE TEAM:

TENDENCY UNDER
STRESS:
Demanding
Nervy
Aggressive
Egotistical

Bottom-line organizer
Forward-looking
Challenge-oriented
Initiates activity
Innovative

POSSIBLE LIMITATIONS:

Adventuresome
Competitive
D i
Daring
Decisive
Direct
Innovative
Persistent
Problem Solver
Result-oriented
Self-starter

Overuse of position
Set standards too high
Lack tact and diplomacy
Take on too much, too
soon, too fast

IDEAL ENVIRONMENT:
Freedom from controls,
supervision and details
An innovative and
futuristic-oriented
environment
Forum to express ideas and
viewpoints
Non-routine work
Work with challenge and
opportunity

EMOTION OF THE
HIGH D: Anger

The Influencing Factor


HIGH

Descriptors
Optimistic
Inspiring
Persuasive
Convincing
Sociable
Trusting

Our business is going


to explode in the next
few years. I can feel it!

Situational (17-23)
(17 23)
Descriptors
Objective
Critical
Cool
Reflective
Skeptical
Distrusting

LOW

Thats nice, but can


you show me the facts
to back it up?

General CharacteristicsInfluence

I
INFLUENCE
DESCRIPTORS:

VALUE TO THE TEAM:


Optimism and enthusiasm
Creative problem solving
Motivates others toward goals
Team player
Negotiates conflicts

TENDENCY UNDER
STRESS:
Self-promoting
Overly optimistic
Gabby
Unrealistic
POSSIBLE LIMITATIONS:

Charming
Confident
Convincing
Enthusiastic
Inspiring
Optimistic
Persuasive
Popular
Sociable
Trusting

IDEAL ENVIRONMENT:
High degree of people contacts
Freedom from control and detail
Freedom of movement
Forum for ideas to be heard
Democratic supervisor with
whom he can associate

Inattentive to details
Be unrealistic in appraising
people
Trust people
indiscriminately
Situational listener

EMOTION OF THE
HIGH I: optimism

The Steadiness Factor


HIGH

Descriptors
Adaptable
Systematic
Logical
Patient
Relaxed
Unhurried

Great idea. Lets form


a team and make sure
we put together a detailed
plan of action.

Situational (17-23)
(17 23)

LOW

Descriptors
Dynamic
Hurried
Intense
Flexible
Progressive
Excited

We dont have time.


Lets move out now and
we can plan as we go.

General CharacteristicsSteadiness

VALUE TO THE TEAM:

STEADINESS
DESCRIPTORS:

Dependable team player


Work for a leader and a cause
Patient and empathetic
Logical step-wise thinker
Service-oriented

TENDENCY UNDER
STRESS:
Non-demonstrative
Unconcerned
Hesitant
Inflexible
POSSIBLE LIMITATIONS:

Amiable
Friendly
Good Listener
Patient
Relaxed
Sincere
Stable
Steady
Team Player
Understanding

IDEAL ENVIRONMENT:
Stable and predictable
environment
Environment that allows time
to change
Long-term work relationships
Little conflict between people
Freedom from restrictive rules

Yield to avoid controversy


Difficulty in establishing
priorities
Dislike of unwarranted
change
Difficulty dealing with
diverse situations

EMOTION OF THE
HIGH S: Non-emotional

The Compliant Factor


HIGH

Descriptors
Precise
Perfectionist
Orderly
Diplomatic
Accurate
Meticulous

We have procedures
and rules that are
intended to be followed.

Situational

LOW

Descriptors
Radical
Independent
Unconventional
Fearless
Uninhibited
Self-willed

Theyre just guidelines.


By the way do you have
a copy? Ive never seen
them.

General CharacteristicsCompliance

C
Compliance
DESCRIPTORS:

Accurate
Analytical
Conscientious
Courteous
Diplomatic
Fact-finder
High Standards
Mature
Patient
Precise

VALUE TO THE TEAM:


Maintains high standards
Conscientious and steady
Defines, clarifies, gets
information and tests
Objective the anchor of
reality
Comprehensive problem solver

IDEAL ENVIRONMENT:
Where critical thinking is needed
Technical work or specialized
areas
Close relationship with small
group
Familiar work environment
Private office or work area

TENDENCY UNDER
STRESS:
Pessimistic
Picky
Fussy
Overly critical
POSSIBLE LIMITATIONS:
Be defensive when
criticized
Get
Get bogged down in details
Be overly intense for the
situation
Appear somewhat aloof
and cool

EMOTION OF THE
HIGH C: Fear

People dont get up in the morning


thinking about how they can make it
a bad day for you.

Recognizing and Understanding Others


People may give us many clues
to understanding and
recognizing their style.
We all have one of these factors
that is our food for survival and
it is the one need that has to be
met on a daily basis.
(Remember, all of us are a
combination of all four factors,
but we will tend to use one, two
or three of them more often.)

Which Style Gets Under Your Skin?

However, one of the four D, I, S or C factors will be your


Achilles Heel this is the one behavior that you will find the
most difficult, stressful and/or de-energizing for you to deal with
when someone has that style as his/her core.

Why Do I Care?

If others can feel a sense of rapport has been


established between you and them, they will more
likely want to interact or spend time with you.

Recognizing the Style of Others


When communicating with one of the other four styles, check for the
signals they are giving you to adapt your style of communication.

How Do I Recognize Dominant Behaviors?

Look at their watch


Leaning back in their
chair
h i
Challenging or
disagreeing with you

How Do I Recognize Influencing Behaviors?

Looking around the


office or room
Futuristic Dreaming
Easily
E il S
Swayed
d to
Another Opinion

How Do I Recognize Steadiness Behaviors?

Asking you to repeat


the information
Trying to gently end
the meeting
Clarifying
Assignments and
Deadlines

How Do I Recognize Compliant Behaviors?

Evasiveness
Almost no verbal
communication
Difficult questions so
you will end the
meeting

Adapt Your Style For Maximum Results

Its not what style you are: its


what y
you do with what yyou are and how
you adapt to anothers style.
Richard S. George

Key to Success
Understand Yourself
Understand Others
Adapt Your Style
Adapt
Celebrate Differences
Make a Contract for
Communication

VICTORY
The ability to adapt and change to the
opponent in order to gain victory is called

GENIUS

VICTORY
The ability to adapt and change to the
opponent in order to gain victory is called

GENIUS

10

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