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Oasis Hong Kong Airlines (O8) Booking Procedure

i. Oasis Hong Kong Airlines (O8) participates in the Abacus booking system and allows travel agents to book flights after registering with O8's GSA. Agents can place bookings on hold for up to 72 hours before payment is required. ii. When booking an O8 flight, the agent enters passenger and payment details in the PNR. O8 will return a confirmation number and fare/tax amounts within seconds. No changes can be made in Abacus; the agent must contact O8 directly to modify or cancel bookings. iii. For printed itineraries, the agent adds O8's confirmation number to the remarks to provide record of the booking at airport check-in.

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0% found this document useful (0 votes)
66 views4 pages

Oasis Hong Kong Airlines (O8) Booking Procedure

i. Oasis Hong Kong Airlines (O8) participates in the Abacus booking system and allows travel agents to book flights after registering with O8's GSA. Agents can place bookings on hold for up to 72 hours before payment is required. ii. When booking an O8 flight, the agent enters passenger and payment details in the PNR. O8 will return a confirmation number and fare/tax amounts within seconds. No changes can be made in Abacus; the agent must contact O8 directly to modify or cancel bookings. iii. For printed itineraries, the agent adds O8's confirmation number to the remarks to provide record of the booking at airport check-in.

Uploaded by

Rosalind David
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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AB

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___________________________________________________________________________________

OASIS HONG KONG


AIRLINES (O8)
BOOKING
PROCEDURE

All rights reserved.


No part of this book may be reproduced or transmitted in any form or by any
means, electronic or mechanica, including photocopying, recording or by any
information storage and retrieval systems, without permission in writing from the
publisher. For information address ABACUS DISTRIBUTION SYSTEM (M) SDN
BHD
INTRODUCTION
Oasis Hong Kong Airlines (O8) participates in Abacus Basic Booking Request
(BBR).
PROCEDURES
1. Travel Agents are required to register with O8s GSA (Worldwide Aviation)
before creating flight reservation in Abacus. Upon each successful ticket
transaction, Travel Agent is eligible to receive commission from O8.
2. Upon confirmation of reservation, booking confirmation reference will be
returned to the PNR together with details of the applicable fare.
3. O8 accept Credit Card payment and Account Payment (for Agents that has
credit lines only).
4. O8 allows booking to be placed On Hold; no payment advise at PNR Creation.
Such bookings will be placed ON Hold from the time of creation and will be
cancelled if no payment is advised within 72 hours after booking.
Note: For promotional fares, immediate payment might be required.
BOOKING WORKFLOW
STEP 1: Create PNR
a) Display Availability
124JANHKGYVRO8
24JAN THU HKG/Z8 YVR/PST-16
1O8
900 J4 C4 A4 D4 U4 I0 HKGYVR
Y4 B4 W4 K4 O4 V4 Q4 H0 M0
NO MORE O8-1* FOR 3SEG CONX

1815 1330 744

0 X3

b) Sell from availability


01Y1
1 O8 900Y 24JAN Q HKGYVR SS1 1815 1330
c) Input mandatory item
- ROSE/DAVIDMDM *
90392814755/GDS TRVL/LYN-A*

7TAW/*
6VEENA*
ER*
d) Display PNR
*A
1.1ROSE/DAVIDMDM
1 O8 900Y 24JAN Q HKGYVR SS1 1815 1330
TKT/TIME LIMIT
1.TAW/
i. City Pair Availability on O8 displays up to 180 days and no interline Connection
will be displayed.
ii. Travel Agents are allowed to book a maximum of 4 seats in a PNR. An error
response will be returned when user attempts to book more than 4 seats.
05Y1
MAXIMUM NUMBER OF SEATS THIS CARRIER IS FOUR
iii. When Child and/or Infant are present in the booking, Travel Agents are required
to input Date of Birth (DOB) or age of Child/Infant in the PNR.
Entry:
Child DOB
: 3CHLD/20DEC04-2.1
Infant Age (in months)
: 3INFT/JASMINE/VEENAMISS/10-3.1
iv. SSR Codes e.g. meal, seat request will not be processed by O8 although
system does not return error response when such requests are entered in the
PNR. To minimize any inconvenience to traveller, Travel Agents are not
encourage to perform any SSR Request in the PNR and contact O8 directly for
Special Service Request.
v. O8 will acknowledge reservation within seconds and append confirmation
number Record Locator (RLOC), fare/tax amount and payment deadline on
General Facts field (GFAX). The fare and tax amount based on the number of
passengers booked in the PNR.
Note: If O8 RLOC is not returned within 15 mins, please contact Abacus
Helpdesk for assistance.
vi. Payment must be made by SSR Entry at the time of booking.
Entry:
Credit Card
3OTHS<SEGMENT NUMBER>/<CC NUMBER>=D<EXPIRY DATE>/<CH NAME>
EG. 3OTHS1/AX123456789012345 D1208/ROSE DAVID
(NOTE: = DENOTES A MANDATORY SPACE)
Credit Account
3OTHS<SEGMENT NUMBER>/CK AP=<IATA NUMBER>
EG. 3OTHS1/CK AP 20301122
(NOTE: = DENOTES A MANDATORY SPACE)
Note: O8 will return SSR containing confirmation number, fare and payment
received. If
payment declined a TKTL will be returned and seats auto cancelled if a
valid
payment is not received before the deadline.

Example for Credit Card Payment


GENERAL FACTS
1. SSR OTHS 1B O8 CONFO NBR 8910TV
2. SSR OTHS 1B O8 DOES NOT SUPPORT MODIFY CANX CTC 08 CALL CTR
3. SSR OTHS 1B O8 FARE MYR 1000.00 TAX MYR 573.00 PNR TTL MYR1573.00
Example for Account Payment
GENERAL FACTS
1. SSR OTHS 1B O8
2. SSR OTHS 1B O8
3. SSR OTHS 1B O8
4. SSR OTHS 1B O8

CONFO NBR 8910TV


DOES NOT SUPPORT MODIFY CANX CTC 08 CALL CTR
FARE MYR 1000.00 TAX MYR 573.00 PNR TTL MYR1573.00
AP20301122 DEDUCTED MYR 1573.00 FROM ACCT

vii. Travel Agents are allowed to hold the booking before the deadline is due.
Hence, modify
7TAW field in the PNR accordingly.
viii. Cards Holders name may not be the traveller in the PNR.
viiii. Once payment is input and end transacted, the amount indicated in GFAX
field will be
debited. No modification or cancellation (flight, date, name, divide) is allowed
in Abacus.
Contact O8 when there is a need to modify or cancel O8 flights.
x. Itinerary print for airport Check-in together with travel document. Add Airline
RLOC to
Itinerary Remark.
Entry:
5#OASIS HONG KONG AIRLINES BOOKING CONFO NBR 8910TV

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